JP2015146055A - Voice recognition system and voice processing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To increase recognizable vocabulary and improve accuracy of recognition.SOLUTION: A voice response system (100) comprises an information processing device (1) comprising a voice recognition unit (22), and a voice recognition server (2) comprising a voice recognition unit (61). Recognition processing of voice acquired by the information processing device (1) is performed by the voice recognition unit (22), and also performed by the voice recognition unit (61). The information processing device (1) has a sleep function which does not transmit the acquired voice to the voice recognition server (2).

Description

  The present invention relates to a voice recognition system that executes processing corresponding to a user's voice.

  2. Description of the Related Art Conventionally, robots that automatically process conversations and the like have become widespread. In particular, in recent years, there are robots that automatically execute various processes in response to a user's voice as well as a conversation. There are also robots that can be controlled via a smartphone, and robots that include a camera and that transmit captured images to the smartphone via a network.

SHARP Robot Home Appliances (Vacuum Vacuum Cleaner) Instruction Manual RX-V100 2012

  In the above-described robot (robot household appliance), since the conversation with the user is executed by the robot alone, there is a possibility that the recognizable vocabulary is limited or the user's voice cannot be recognized accurately.

  The present invention has been made in view of the above-described problems, and an object of the present invention is to realize a speech recognition system and the like that can increase the recognition vocabulary and improve the recognition accuracy.

  In order to solve the above problems, a speech recognition system according to an aspect of the present invention includes a speech processing device that acquires speech and performs speech recognition processing on the acquired speech, and a server that can communicate with the speech processing device. A voice recognition system comprising: a first voice recognition unit that performs voice recognition processing of the acquired voice; a voice transmission unit that transmits the acquired voice to the server; Speech recognition result acquisition means for acquiring, from the server, a second recognition result that is a result of the speech recognition processing of the speech by the server and a speech response processing content associated with the second recognition result; and the first speech The recognition unit outputs a response associated with the first recognition result, which is a result of performing the voice recognition process, and the voice recognition result acquisition unit acquires the response from the server. Voice response means for outputting the voice response processing contents associated with the second recognition result as voice, and the server includes voice reception means for receiving the voice acquired by the voice processing device; The second voice recognition means for performing voice recognition processing of the voice received by the voice reception means and generating the second recognition result, and the second result that is the result of the voice recognition processing performed by the second voice recognition means. Voice recognition result transmission means for transmitting a recognition result to the voice processing device, and further, the voice processing device has a sleep function, and when the sleep function is set, The voice transmitting unit does not transmit the voice acquired by the voice transmitting unit to the server, and the voice handling unit does not perform the first recognition result as a result of the voice recognition process performed by the first voice recognition unit. It is characterized in that the audio output responses associated with.

  According to one aspect of the present invention, it is possible to realize a speech recognition system or the like that increases the vocabulary that can be recognized and improves the accuracy of recognition, and the server notifies the user of unintended speech. There is an effect that can be prevented.

It is a block diagram which shows the principal part structure of the information processing apparatus which concerns on embodiment of this invention. It is a figure which shows the outline | summary of the voice response system which concerns on embodiment of this invention. It is a block diagram which shows the principal part structure of the speech recognition server which concerns on embodiment of this invention, a delivery server, and a bidirectional | two-way communication server. It is a figure which shows the example of the audio | voice table stored in the said information processing apparatus. (A), (b) is a figure which shows the example of the conversation table stored in the said delivery server. It is the figure which put together the example of the process in the said embodiment as a list. (A), (b) is a figure which shows the example of a response | compatibility with the delivery information and the audio | voice to produce | generate when the synthetic | combination audio | voice is produced | generated in the said audio | voice recognition server. It is a sequence diagram which shows the flow of a process in the said voice response system. It is a sequence diagram which shows the flow of a process in the said voice response system. It is a block diagram which shows the principal part structure of the speech recognition part which concerns on another embodiment of this invention. In another embodiment, it is a flowchart which shows the flow of a process in the case of changing a recognition threshold value according to an audio | voice. In another embodiment, it is a flowchart which shows the flow of a process in the case of changing a recognition threshold value according to an audio | voice. It is a figure which shows the example of the determination table used in said another embodiment. In another embodiment of this invention, when a user talks to an information processing apparatus, it is a sequence diagram which shows the flow of the process which an information processing apparatus speaks. In another embodiment, when a person is detected in the vicinity of an information processing apparatus, it is a sequence diagram which shows the flow of the process which an information processing apparatus speaks. In another embodiment, it is a sequence diagram which shows the flow of the speech process of the information processing apparatus when calling from the information processing apparatus.

Embodiment 1
[Outline of Voice Response System 100]
Hereinafter, an embodiment of the present invention will be described with reference to FIGS. First, the outline of the voice response system 100 according to the present embodiment will be described with reference to FIG. FIG. 2 is a diagram showing an outline of the voice response system 100.

  As illustrated in FIG. 2, the voice response system 100 according to the present embodiment includes an information processing device 1, a voice recognition server 2, a distribution server 3, and a bidirectional communication server 4. The voice recognition server 2, the distribution server 3, and the bidirectional communication server 4 can communicate with each other. In the present embodiment, the information processing apparatus 1, the voice recognition server 2, and the distribution server 3 communicate with each other using HTTP (Hyper Text Transfer Protocol), and the information processing apparatus 1 and the two-way communication server 4 are both configured using Web Sockets. It is assumed that the communication is directed.

  In this embodiment, the speech recognition processing is performed by the two devices of the information processing device 1 and the speech recognition server 2, thereby enabling recognition of vocabulary that could not be recognized in the past and accuracy of recognition. Is to improve. Furthermore, not only a greeting or the like is returned, but information that is considered to be useful to the user is output by voice.

  For example, when the user calls the information processing apparatus 1 “Good morning”, the user answers “Good morning” and adds additional information (for example, “Today is sunny”, “Today's burning garbage "It's the day."

  The general processing flow is as follows. The information processing apparatus 1 recognizes the detected voice and transmits voice data to the voice recognition server 2. If the information processing apparatus 1 succeeds in recognizing “good morning”, it outputs “good morning” by voice. Furthermore, the voice recognition server 2 notifies the information processing apparatus 1 of the recognized voice and also notifies the distribution server 3. Here, since the recognition result acquired from the speech recognition server 2 is the same as the result recognized by the own apparatus, the information processing apparatus 1 does nothing.

  On the other hand, the distribution server 3 instructs the bidirectional communication server 4 to transmit a command for outputting information corresponding to the voice recognized by the voice recognition server 2. The bidirectional communication server 4 transmits a command for outputting the information to the information processing apparatus 1. The information processing apparatus 1 stores in advance the voice indicated by the received command, receives the command, and outputs the voice (for example, “It is sunny today”).

[Details of Voice Response System 100]
[Information processing apparatus 1]
Next, details of the voice response system 100 will be described. First, the information processing apparatus 1 will be described with reference to FIG. FIG. 1 is a block diagram illustrating a main configuration of the information processing apparatus 1. As illustrated in FIG. 1, the information processing apparatus 1 includes a control unit 10, a storage unit 11, a microphone 12, a speaker 13, and an IR unit 14.

  The microphone 12 converts an external voice or the like into an electrical signal and notifies the communication unit 21 and the voice recognition unit 22. The speaker 13 outputs the sound information notified from the output processing unit 23 to the outside as sound. The IR unit 14 outputs infrared rays (signals) for controlling an external device (TV, air conditioner, etc.) based on the operation instruction information notified from the operation processing unit 24.

  The storage unit 11 stores various data used by the information processing apparatus 1. The storage unit 11 includes (1) a control program executed by the control unit 10 of the information processing apparatus 1, (2) an OS program, (3) an application program for executing various functions, and (4) the application program. Various data to be read when executing are stored. The above data (1) to (4) are, for example, ROM (read only memory), flash memory, EPROM (Erasable Programmable ROM), EEPROM (registered trademark) (Electrically EPROM), HDD (Hard Disc Drive), etc. It is stored in a non-volatile storage device.

  The storage unit 11 stores an audio table 31 used by an output processing unit 23 described later. An example of the voice table 31 is shown in FIG. As shown in FIG. 4, the voice table 31 is a table in which a voice ID and a voice to be output are associated with each other. In the example shown in FIG. 4, the voice ID “101” is associated with the voice “Today is cloudy and rainy”, and the voice ID “201” is associated with the voice “It is better to carry an umbrella”. It has been. The same applies hereinafter.

  The control unit 10 controls the functions of the information processing apparatus 1 including voice recognition processing, output processing, and operation processing, and includes a communication unit 21, a voice recognition unit 22, an output processing unit 23, and an operation processing unit. 24.

  The communication unit 21 communicates with external servers (voice recognition server 2, distribution server 3, and bidirectional communication server 4). The external server is a general term for servers including the voice recognition server 2, the distribution server 3, and the bidirectional communication server 4. As described above, in the present embodiment, the voice recognition server 2 and the distribution server 3 communicate with each other by HTTP communication, and the bidirectional communication server 4 communicates with each other by Web Socket.

  More specifically, the communication unit 21 (1) transmits the voice data notified from the microphone 12 to the voice recognition server 2, and (2) the voice recognition request distribution server 3 that requests voice recognition processing by the voice recognition server 2. (3) reception of voice recognition results from the distribution server 3, (4) reception of voice data generated by the voice recognition server 2, and (5) reception of voice reproduction instructions from the two-way communication server 4. .

  The voice recognition unit 22 performs voice recognition of the voice data notified from the microphone 12 and notifies the output processing unit 23 of the recognized result. Note that the voice recognition process itself can be performed using conventional technology, and thus the description thereof is omitted.

  The output processing unit 23 is a voice output process based on a voice recognition result notified from the voice recognition unit 22, a voice output process based on a voice reproduction instruction transmitted from the bidirectional communication server 4 notified from the communication unit 21, and a communication The voice output process based on the voice recognition result transmitted from the distribution server 3 notified from the unit 21 is performed. Details of the processing will be described later.

  Further, the output processing unit 23 notifies the operation processing unit 24 of the voice recognition result notified from the voice recognition unit 22 or the voice recognition result transmitted from the distribution server 3.

  The operation processing unit 24 determines the content to be operated by the information processing apparatus 1 based on the voice recognition result notified from the output processing unit 23, and executes a process for performing the determined operation. For example, when an operation for controlling home appliances such as a television and an air conditioner is performed, an instruction for transmitting an infrared signal for controlling the television and the air conditioner is notified to the IR unit 14.

[External server (voice recognition server 2, distribution server 3, bidirectional communication server 4)]
Next, the main configuration of the voice recognition server 2, the distribution server 3, and the bidirectional communication server 4 will be described with reference to FIG. FIG. 3 is a block diagram showing a main configuration of the voice recognition server 2, the distribution server 3, and the bidirectional communication server 4.

  As shown in FIG. 3, the voice recognition server 2 includes a voice recognition unit 61 and a synthesized voice generation unit 62. The distribution server 3 includes a storage unit 51, a response determination processing unit 52, a voice recognition request acquisition unit 53, a distribution information acquisition unit 54, and an output unit 55.

  The speech recognition server 2 performs speech recognition processing and synthetic speech generation processing.

  The voice recognition unit 61 executes voice recognition processing of voice data notified from the information processing apparatus 1 based on the voice recognition request notified from the distribution server 3. Then, the voice recognition result is notified to the distribution server 3.

  The synthesized voice generation unit 62 generates synthesized voice indicating the contents to be notified based on the distribution information notified from the distribution server 3, and notifies the information processing apparatus 1 in association with the voice ID.

  An example of the synthesized speech to be generated will be described with reference to FIG. FIG. 7 is a diagram illustrating an example of correspondence between distribution information and generated voice. As shown in FIG. 7A, for example, if the distribution information is “sunny”, “sounds good weather, weather is good” is generated as synthesized speech. Also, if the distribution information is “temporarily sunny”, “suggest with an umbrella” is generated as a synthesized voice. The same applies hereinafter.

  Also, as shown in FIG. 7B, if the distribution information is “minimum temperature (tomorrow) 0 ° or less”, “sounds very cold tonight” is generated as a synthesized voice. The same applies hereinafter.

  The distribution server 3 determines the sound to be reproduced and gives an instruction for it.

  The storage unit 51 stores information used by the distribution server 3 such as the conversation table 56. The conversation table 56 correlates the speech-recognized content, the sound to be played back, and the playback conditions. An example of the conversation table 56 is shown in FIGS. As shown in the conversation table 56A in FIG. 5A, an ID indicating a recognized voice (recognized voice ID) is associated with a category of voice to be reproduced, and the conversation table in FIG. 5B. As shown to 56B, the audio | voice ID and conditions which show the audio | voice which should reproduce | regenerate with a category are matched.

  For example, if the voice recognized at 9:00 am on Tuesday is “good morning”, the voice corresponding to the voice to be played is the voice of “weather + life” corresponding to the recognized voice ID “21 (good morning)”. The IDs are “101“ Today's weather is cloudy and rainy ””, “201“ You should bring an umbrella ””, “401“ Today is a burning garbage day ”.

  Alternatively, priority may be associated with the conversation table 56B so that a higher priority is first selected.

  For example, the notification priority indicating the train delay may be set to the highest priority, and the train delay may be notified first in any situation.

  Moreover, the structure of changing the conditions of the time matched with detailed information and simple information about the information of the same content may be sufficient. For example, the weather forecast associated with “6 o'clock” may be detailed information, and the weather forecast associated with “7:30” may be simplified information.

  In addition, a notification to be generated may be determined using a history of the reproduction instruction and the priority order. That is, when the same question is made after notifying a high priority item, it may be determined to instruct to reproduce a sound different from the already generated notification by looking at the history.

  Thereby, it can avoid repeating the same reply with respect to a user. For example, it is assumed that “good morning” is associated with “high priority: weather information”, “priority medium: route information”, and “low priority: garbage information”. In this case, after detecting the voice "Good morning" and notifying about "weather information", if the voice "Good morning" is detected again, without checking the history and distributing "Weather forecast" again, for example, “Route information” is notified.

  In addition, when the voice recognition server 2 recognizes the question “again”, the history may be confirmed and an instruction to reproduce the latest voice within a certain time may be given. Thereby, when a user cannot hear, the same delivery information can be notified to a user.

  Further, when the information processing apparatus 1 recognizes the question “again”, the history may be confirmed and the reproduction content within a predetermined time may be reproduced again. As a result, when the user cannot hear, the information processing apparatus 1 alone can execute notification of the same distribution information to the user.

  The response determination processing unit 52 uses the conversation table 56 to determine the reproduction voice corresponding to the voice recognition result notified from the voice recognition server 2 and notifies the bidirectional communication server 4 of the voice ID indicating the voice to be played back. To do.

  The voice recognition request acquisition unit 53 notifies the voice recognition server 2 of the voice recognition request notified from the information processing apparatus 1.

  The distribution information acquisition unit 54 acquires distribution information (news, weather forecast, traffic information, etc.) from an external device and notifies the content to the voice recognition server 2.

  The output unit 55 notifies the information processing apparatus 1 of the voice recognition result notified from the voice recognition server 2.

  The two-way communication server 4 is always connected to the information processing apparatus 1 and transmits an audio reproduction instruction and the like.

[Processing Flow in Voice Response System 100]
Next, the flow of processing in the voice response system 100 will be described with reference to FIGS. 8 and 9 are sequence diagrams showing the flow of processing in the voice response system 100. FIG.

[Synthetic voice storage processing]
In the voice response system 100 according to the present embodiment, synthesized speech uttered by the information processing apparatus 1 is generated in advance by the voice recognition server 2 and stored in the information processing apparatus 1. First, the flow of processing for storing synthesized speech in advance will be described with reference to FIG.

  As illustrated in FIG. 8, when the distribution information acquisition unit 54 of the distribution server 3 acquires distribution information from an external device (S801), the distribution information acquisition unit 54 generates the synthesized voice of the voice recognition server 2 using the acquired distribution information. The unit 62 is notified (S802).

  The synthesized voice generation unit 62 that has acquired the distribution information generates a synthesized voice to be reproduced based on the distribution information as described above (S803). Then, a reproduction voice ID is added to the generated synthesized voice, and the reproduction voice ID is notified to the distribution server 3 (S804).

  The distribution server 3 notified of the reproduction voice ID notifies the bidirectional communication server 4 (S805), and the bidirectional communication server 4 notifies the information processing apparatus 1 of the reproduction voice ID by bidirectional communication (S806). .

  The information processing apparatus 1 that has acquired the reproduction voice ID notifies the voice recognition server 2 of a synthetic voice transmission instruction for requesting the voice recognition server 2 to transmit the synthetic voice indicated by the reproduction voice ID (S807), and acquires the synthetic voice. (S808).

  The information processing apparatus 1 stores the reproduction voice ID and the synthesized voice in association with each other (S809). Thus, the process for storing the synthesized speech in the information processing apparatus 1 is completed.

[Response processing]
Next, the flow of processing when the user utters some sort of information processing apparatus 1 will be described with reference to FIG.

  As shown in FIG. 9, when voice is detected in the information processing apparatus 1 (S901), the communication unit 21 notifies the voice recognition server 2 of voice data indicating the detected voice (S902) and distributes a voice recognition request. The server 3 is notified (S903). The distribution server 3 notifies the voice recognition server 2 of the notified voice recognition request (S904). The voice recognition server 2 notified of the voice recognition request executes voice recognition processing of the voice data notified from the information processing apparatus 1 (S905).

  In parallel with the processing of the communication unit 21, the voice recognition unit 22 executes voice recognition processing of the detected voice (S906).

  When the voice recognition process by the voice recognition unit 22 is successful and there is a voice to be answered immediately, the output processing unit 23 outputs the voice to be answered immediately from the speaker 13 (S907). For example, a greeting that answers “good morning” to “good morning” is a voice that should be answered immediately.

  On the other hand, the result of the voice recognition processing executed by the voice recognition unit 61 of the voice recognition server 2 is also notified from the voice recognition server 2 to the distribution server 3 (S908), and is notified from the distribution server 3 to the information processing apparatus 1. (S909). The voice recognition result does not notify the recognized voice itself, but notifies the ID indicating the recognized voice.

  Here, the output processing unit 23 of the information processing apparatus 1 does not perform any process if the voice recognition result notified from the voice recognition server 2 is the same as the voice recognition result executed by the voice recognition unit 22. If the voice recognition process cannot be performed in the voice recognition process in step S906 and the voice recognition server 2 succeeds, the output processing unit 23 receives the voice recognition result from the voice recognition server 2. Causes the speaker 13 to output a voice to be answered immediately (S907 ′).

  In addition, when the speech recognition result by the speech recognition unit 22 and the speech recognition result by the speech recognition server 2 are different, the speech recognition unit 22 may be prioritized, or speech corresponding to the speech recognition result by the speech recognition unit 22 may be used. After the output, the voice corresponding to the voice recognition result by the voice recognition server 2 may be output together with the corrected voice (for example, the voice recognition unit 22 recognizes “good morning” and the voice recognition server 2 recognizes “good night”. If you do, output "Good morning" and then "I made a mistake earlier. Good night").

  In addition, when the speech recognition result in step S909 is received before the speech recognition process in step S906 ends, the speech process corresponding to the received speech recognition result may be performed. That is, the speech processing may be performed using the voice recognition result acquired previously.

  Furthermore, the distribution server 3 notified of the voice recognition result in step S908 determines the playback voice corresponding to the voice recognition result in the response determination processing unit 52 (S910). Then, the reproduction voice ID indicating the determined reproduction voice is notified to the bidirectional communication server 4 (S911), and the bidirectional communication server 4 notifies the information processing apparatus 1 of an instruction to reproduce the voice indicated by the reproduction voice ID. (S912).

  The information processing apparatus 1 notified of the reproduction audio ID reproduces the audio indicated by the reproduction audio ID (S913). The voice reproduced here is a synthesized voice generated in advance by the voice recognition server 2. Thus, the process in the case where the user has made some utterance is completed.

[Appendix 1]
In the above-described embodiment, the voice recognition server 2 generates a synthesized voice. However, the information processing apparatus 1 may have a function of generating a synthesized voice. Thereby, even when the synthesized speech is not notified from the speech recognition server 2, it is possible to cope by outputting the synthesized speech generated by the information processing apparatus 1.

[Appendix 2]
In the above-described embodiment, the configuration for executing the process according to the content of the sound has been described. However, the present invention is not limited to this, and the process to be executed is performed according to the type of sound (gender, adult, child, elderly). It may be configured differently (the contents and tone of the voice to be output (speech height, speed, etc.) are different). For example, if the acquired voice is a child, only the weather forecast is notified, if it is an adult man (father), traffic information is also notified in addition to the weather forecast, and if it is an adult woman (mother), the weather It may be configured to notify shopping information in addition to the forecast. Further, the notification to the adult may be performed with a slightly quick mouth (speech speed), and the notification to the elderly may be performed slowly (speech speed).

〔Brief Summary〕
As described above, in the present embodiment, the voice recognition processing is performed by the two apparatuses, the information processing apparatus 1 and the voice recognition server 2, and when there is a voice that should be answered immediately with respect to the recognized voice, first, Furthermore, the information processing apparatus 1 outputs the reproduced sound determined by the distribution server 3. FIG. 6 shows a list of examples of detected voices, responses to them, and other conditions.

  As shown in FIG. 6, when the voice "Good morning" is recognized, "Good morning" is first output as a voice to be answered immediately, and the weather ("Today's weather is cloudy and rainy") "Have an umbrella And playback audio that shows information about life ("Today is a burning garbage day").

  In addition, recognizable voice is not limited to greetings, such as instructions to control home appliances ("turn on air conditioner (turn off)"), or ask about traffic conditions ("How about a train?") There may be.

  In addition, the reproduced sound is stored in the information processing apparatus 1 in advance. As a result, it is possible to reproduce the reproduced sound only by transmitting a reproduction instruction from the bidirectional communication server 4, and it is possible to speed up the response to the user's utterance.

[Embodiment 2]
Another embodiment of the present invention will be described. In embodiment mentioned above, it does not limit about the case where the speech recognition server 2 performs a speech recognition process. On the other hand, in this embodiment, the case where the speech recognition server 2 recognizes speech is controlled.

  Specifically, when the voice recognition unit 22 has a sleep function and the sleep function is on, that is, when the detected voice is not notified to the voice recognition server 2, the voice recognition unit 22 is the information processing device 1. Control is performed so that the communication unit 21 does not notify the voice recognition server 2 of the detected voice.

  Then, when a specific sound is detected, the sleep function is turned off, and control is performed so that the communication unit 21 notifies the sound recognition server 2 of the sound detected by the information processing apparatus 1.

  Thereby, it is possible to prevent a voice unintended by the user from being notified to the voice recognition server 2 which is an external server.

[Appendix 3]
Moreover, when the communication part 21 transmits the audio | voice detected by the information processing apparatus 1 to the audio | voice recognition server 2, you may provide the structure which alert | reports to a user with a sound, light, etc. Thereby, it can be made to recognize that the uttered audio | voice is notified to the audio | voice recognition server 2 with respect to a user.

[Embodiment 3]
The following will describe still another embodiment of the present invention with reference to FIGS. For convenience of explanation, members having the same functions as those described in the embodiment are given the same reference numerals, and descriptions thereof are omitted.

  In the present embodiment, the recognition threshold value is changed according to the voice. For example, if the voice is like a greeting, the recognition threshold is set low so that the conversation can be easily performed. If the voice is used for controlling home appliances, the recognition threshold is set high. This is to prevent malfunction.

[Configuration of voice recognition unit]
In FIG. 10, the principal part structure of the speech recognition part 22 in this embodiment is shown. As illustrated in FIG. 10, the voice recognition unit 22 includes a voice acquisition unit 201, a voice determination unit 202, a voice recognition processing unit 203, a probability calculation unit 204, a dialogue processing execution unit 205, a recognition result determination unit 206, and a determination table 207. including.

  An example of the determination table 207 is shown in FIG. As illustrated in FIG. 13, the determination table 207 is a table in which a recognition phrase (recognized voice), a recognition number, an operation corresponding to the recognized voice, a recognition accuracy threshold value, necessity of dialogue confirmation, and a dialogue confirmation phrase are associated with each other. It is. For example, if the recognized voice is “good morning”, the recognition number is “10”, the action corresponding to the recognized voice is “good morning voice playback”, the recognition accuracy threshold is “60”, and whether the dialogue confirmation is necessary is “unnecessary”. The dialogue confirmation phrase is associated with “none”. If the recognized voice is “turn on air conditioner”, the recognition number is “14”, the operation corresponding to the recognized voice is “air conditioner ON”, the recognition accuracy threshold is “80”, and whether or not the dialogue confirmation is necessary is “necessary”. "And the dialogue confirmation phrase are associated with" Can I turn on the air conditioner? " The same applies to other items.

  Thereby, since the recognition accuracy threshold value and the necessity for dialogue confirmation can be set corresponding to the voice, the accuracy of recognition can be changed according to the contents of the voice. If the determination table 207 shown in FIG. 13 is set, a simple greeting can be established even if the recognition accuracy is somewhat low, and the recognition accuracy is slightly increased when cleaning is performed. In addition, not only the accuracy of the air conditioner control such as the control of the air conditioner can be recognized, but also the reliability can be further improved by asking for reconfirmation.

  The sound acquisition unit 201 acquires sound data from the microphone 12 and notifies the sound determination unit 202 of the sound data. The sound determination unit 202 determines whether the notified sound data is an utterance by a person or a simple sound. Specifically, when the volume, frequency, and length of the voice indicated by the voice data exceed a threshold value, the voice is determined. Then, the voice recognition processing unit 203 is notified of the voice data determined to be voice.

  The voice recognition processing unit 203 performs voice recognition processing on the notified voice data, and notifies the accuracy calculation unit 204 of the voice recognition result. The accuracy calculation unit 204 calculates the recognition accuracy of the speech recognition processing executed by the speech recognition processing unit 203 and notifies the dialog processing execution unit 205 of the recognition accuracy. Note that the recognition accuracy refers to how probable the speech recognition result is by calculating a relative value that can be compared with multiple candidates that can be recognized results or a value that absolutely determines the recognition result. Is a numerical value indicating

  The dialogue processing execution unit 205 uses the determination table 207 to determine whether the recognition accuracy calculated by the accuracy calculation unit 204 exceeds the threshold for the recognized speech that is the result of the recognition processing performed by the speech recognition processing unit 203. At the same time, it is determined whether dialogue confirmation is necessary. If it is determined that dialogue confirmation is necessary, dialogue processing is executed. Specifically, the dialogue confirmation phrase associated with the determination table 207 is output, and the answer is confirmed. Then, the recognition result determination unit 206 is notified of the result of the dialogue processing.

  The recognition result determination unit 206 determines and outputs a recognition result based on the result of the dialogue processing execution unit 205.

[Process flow]
Next, the flow of processing when changing the recognition threshold according to the sound will be described with reference to FIGS. FIG. 11 and FIG. 12 are flowcharts showing the flow of processing when the recognition threshold is changed according to the voice.

  As shown in FIG. 10, when the information processing apparatus 1 detects sound (S1101), the sound determination unit 202 determines whether or not the sound volume and length are equal to or greater than a predetermined value (S1102). If the size and length of the voice are equal to or greater than the predetermined value (YES in S1102), the voice recognition processing unit 203 executes a voice recognition process (S1103). If the voice recognition process is successful (YES in S1104), the voice recognition unit 22 reads the operation table (S1105), and the dialogue process execution unit 205 determines whether the recognition accuracy exceeds the threshold (S1106). .

  If the recognition accuracy exceeds the threshold, the accuracy calculation unit 204 determines whether or not dialogue confirmation is necessary (S1107), and if necessary (YES in S1107), executes the dialogue confirmation processing (S1108). Details of the dialogue confirmation process will be described later. Then, when the dialogue confirmation process is completed or when the dialogue confirmation is unnecessary (NO in S1107), an operation corresponding to the recognized voice is executed (S1109).

  The flow of the dialogue confirmation process will be described with reference to FIG. The dialogue processing execution unit 205 first outputs a dialogue confirmation phrase from the speaker 13 via the output processing unit 23 (S1201). When a voice is detected (S1202), it is determined whether the volume and length of the voice detected by the voice determination unit 202 are equal to or greater than a predetermined value (S1203). If the volume and length of the voice are equal to or greater than the predetermined value (YES in S1203), the voice recognition processing unit 203 executes a voice recognition process (S1204). If the speech recognition process is successful (YES in S1205), the dialogue processing execution unit 205 determines whether or not the content of the speech is an affirmative answer (S1206). If the affirmative answer (YES in S1206), the process proceeds to step S1109. . On the other hand, if the answer is negative (NO in S1206), the process returns to step S1101. The above is the flow of dialogue processing.

[Embodiment 4]
The following will describe still another embodiment of the present invention with reference to FIG. For convenience of explanation, members having the same functions as those described in the embodiment are given the same reference numerals, and descriptions thereof are omitted.

  In the present embodiment, the timing when the information processing apparatus 1 outputs sound is when the user speaks to the information processing apparatus 1. A specific processing flow will be described with reference to FIG. FIG. 14 is a sequence diagram illustrating a flow of processing that the information processing apparatus 1 speaks when the user speaks to the information processing apparatus 1.

  As shown in FIG. 14, first, synthesized speech is stored in the information processing apparatus 1 (S1401 to S1404, similar to the synthesized speech storage process shown in FIG. 8). Note that storing synthesized speech is not essential.

  When voice is detected in the information processing apparatus 1 (S1405), voice data is notified from the information processing apparatus 1 to the voice recognition server 2 (S1406), and a voice recognition request is notified from the information processing apparatus 1 to the distribution server 3. Then (S1407), the distribution server 3 notifies the voice recognition server 2 (S1408). Then, voice recognition processing is executed in the voice recognition server 2 (S1409). If it is determined as a result of the voice recognition processing that the voice is a voice, the voice recognition result is notified from the voice recognition server 2 to the distribution server 3 (S1411), and the information is sent from the distribution server 3 to the information processing apparatus 1 (S1412). ).

  The information processing apparatus 1 that has been notified of the voice recognition result performs an operation corresponding to the voice recognition result (light, vibration, etc.) (S1413). Furthermore, when the voice reproduction instruction is notified from the distribution server 3 to the bidirectional communication server 4 (S1414) and the voice reproduction instruction is notified from the bidirectional communication server 4 to the information processing apparatus 1 (S1415), the information processing apparatus 1 Voice is output (spoken) (S1416).

  In addition, the structure which performs voice recognition processing also in the information processing apparatus 1 (S1410) may be sufficient.

[Embodiment 5]
The following will describe still another embodiment of the present invention with reference to FIG. For convenience of explanation, members having the same functions as those described in the embodiment are given the same reference numerals, and descriptions thereof are omitted.

  In the present embodiment, the timing at which the information processing apparatus 1 outputs sound is when a person is detected in the vicinity of the information processing apparatus 1. A specific processing flow will be described with reference to FIG. FIG. 15 is a sequence diagram illustrating a flow of processing performed by the information processing apparatus 1 when a person is detected in the vicinity of the information processing apparatus 1.

  As shown in FIG. 15, first, synthesized speech is stored in the information processing apparatus 1 (S1501 to S1504, similar to the synthesized speech storage process shown in FIG. 8). Note that storing synthesized speech is not essential.

  When voice is detected in the information processing apparatus 1 (S1505), voice data is notified from the information processing apparatus 1 to the voice recognition server 2 (S1506), and a voice recognition request is notified from the information processing apparatus 1 to the distribution server 3. (S1507), the distribution server 3 notifies the voice recognition server 2 (S1508). Then, voice recognition processing is executed in the voice recognition server 2 (S1509). Then, if it is determined as a result of the voice recognition process that the sound indicates the presence (attention) of a person, the voice recognition result is notified from the voice recognition server 2 to the distribution server 3 (S1511), and the distribution server 3 bidirectionally A voice reproduction instruction is notified to the communication server 4 (S1512), and a voice reproduction instruction is notified from the bidirectional communication server 4 to the information processing apparatus 1 (S1513). Then, the information processing apparatus 1 outputs (speaks) voice (S1514).

  In addition, the structure which performs voice recognition processing also in the information processing apparatus 1 (S1510) may be sufficient.

[Embodiment 6]
The following will describe still another embodiment of the present invention with reference to FIG. For convenience of explanation, members having the same functions as those described in the embodiment are given the same reference numerals, and descriptions thereof are omitted.

  In the present embodiment, the information processing apparatus 1 makes a call from the information processing apparatus 1 with respect to the timing of outputting the sound, and there is a response to the call. A specific processing flow will be described with reference to FIG. FIG. 16 is a sequence diagram showing the flow of the speech process of the information processing apparatus 1 when calling from the information processing apparatus 1.

  As shown in FIG. 16, first, the synthesized speech A is stored in the information processing apparatus 1 (S1601 to S1604, similar to the synthesized speech storage process shown in FIG. 8). Note that the storage of the synthesized speech A is not essential.

  Furthermore, the synthesized speech B (calling voice) is notified from the voice recognition server 2 to the information processing apparatus 1 and stored in the information processing apparatus 1 (S1605).

  Then, the distribution server 3 notifies the bidirectional communication server 4 of a call instruction (instruction for reproducing the synthesized voice for call) (S1606), and the bidirectional communication server 4 notifies the information processing apparatus 1 of the call instruction ( S1607). This call instruction may be executed randomly or may be executed periodically. In addition, for the contents with high priority, the frequency of calling instructions may be increased.

  The information processing apparatus 1 notified of the call instruction outputs a call voice (synthesized voice B) (S1608).

  When the information processing apparatus 1 detects voice (S1609), voice data is notified from the information processing apparatus 1 to the voice recognition server 2 (S1610), and a voice recognition request is notified from the information processing apparatus 1 to the distribution server 3. Then (S1611), the distribution server 3 notifies the voice recognition server 2 (S1612). Then, voice recognition processing is executed in the voice recognition server 2 (S1613). If it is determined that the voice is a response to the call as a result of the voice recognition process, the voice recognition server 2 notifies the distribution server 3 of the voice recognition result (S1615). 4 is notified of the voice reproduction instruction (S1616), and the voice reproduction instruction is notified from the bidirectional communication server 4 to the information processing apparatus 1 (S1617). Then, the information processing apparatus 1 notified of the voice reproduction instruction outputs (speaks) voice (S1618).

  In addition, the structure which performs voice recognition processing also in the information processing apparatus 1 (S1614) may be sufficient.

[Embodiment 7]
Control blocks (control unit 10 (communication unit 21, voice recognition unit 22, output processing unit 23, operation processing unit 24), response determination of information processing device 1, voice recognition server 2, distribution server 3, and bidirectional communication server 4 The processing unit 52, the voice recognition request acquisition unit 53, the distribution information acquisition unit 54, and the output unit 55) may be realized by a logic circuit (hardware) formed in an integrated circuit (IC chip) or the like, or a CPU ( It may be realized by software using a Central Processing Unit.

  In the latter case, the information processing apparatus 1, the voice recognition server 2, the distribution server 3, and the two-way communication server 4 include a CPU that executes instructions of a program that is software that implements each function, and the above-described program and various data are stored in a computer (or A ROM (Read Only Memory) or a storage device (these are referred to as “recording media”) recorded so as to be readable by a CPU), a RAM (Random Access Memory) for expanding the program, and the like are provided. And the objective of this invention is achieved when a computer (or CPU) reads the said program from the said recording medium and runs it. As the recording medium, a “non-temporary tangible medium” such as a tape, a disk, a card, a semiconductor memory, a programmable logic circuit, or the like can be used. The program may be supplied to the computer via an arbitrary transmission medium (such as a communication network or a broadcast wave) that can transmit the program. The present invention can also be realized in the form of a data signal embedded in a carrier wave in which the program is embodied by electronic transmission.

[Summary]
The speech recognition system (speech response system 100) according to aspect 1 of the present invention acquires speech and performs processing corresponding to the acquired speech, and can communicate with the speech processing device. 1 is a voice recognition system configured with various servers (voice recognition server 2, distribution server 3, two-way communication server 4), and the voice processing device includes a first voice recognition for performing a recognition process of the acquired voice. Means (voice recognition unit 22), voice transmission means (communication unit 21) for transmitting the acquired voice to the server, and voice recognition result acquisition means (communication unit 21) for acquiring the voice recognition result from the server. A first recognition result that is a result of the recognition process performed by the first voice recognition unit, and a second recognition result that is a result of the voice recognition process performed by the server and acquired by the voice recognition result acquisition unit. And an audio processing unit (output processing unit 23) that executes processing corresponding to the audio based on the above, and the server receives audio acquired by the audio processing device. (Speech recognition unit 61), second speech recognition unit (speech recognition unit 61) that performs recognition processing of the speech received by the speech reception unit, and results of recognition processing performed by the second speech recognition unit And voice recognition result transmission means (output unit 55) for transmission to the voice processing device.

  According to said structure, the recognition process can be performed in both a voice processing apparatus and a server about the voice which the voice processing apparatus acquired. Therefore, the number of vocabulary that can be recognized by speech can be increased as compared with the case where speech recognition is performed only by the speech processing apparatus. Further, by updating the vocabulary that can be recognized by the server, the vocabulary that can be recognized by voice can always be updated. Moreover, since only the vocabulary that can be recognized by the server needs to be updated, the update is facilitated.

  In addition, by performing the voice recognition process in both the voice processing device and the server, the accuracy of the voice recognition itself can be improved.

  In addition, as a process which an audio | voice corresponding | compatible means performs, the response by an audio | voice is mentioned, for example.

  In the speech recognition system according to aspect 2 of the present invention, in the aspect 1, in the aspect 1, the server causes the speech processing device to execute a process content determination unit that determines a process corresponding to the second recognition result, and the process Processing content transmitting means for transmitting the processing content determined by the content determining means to the speech processing device, and the speech correspondence means of the speech processing device executes processing corresponding to the first recognition result The process determined by the process content determination means may be executed.

  According to said structure, the process which an audio | voice corresponding | compatible means performs can be divided into two steps. As a result, it is possible to execute processing that should be promptly performed and processing that is not so separately. For example, when the acquired voice is a greeting, a greeting to be returned is performed based on a result of recognition processing by the voice processing device as a process to be promptly performed, and additional information is notified based on a result of recognition processing of the server. It becomes possible.

  In the speech recognition system according to aspect 3 of the present invention, in the above aspect 2, when there are a plurality of the processing contents, the processing content determination means sets a priority order for each processing content, and performs processing with a high priority order. The content may be determined as processing content to be executed by the voice processing device.

  According to said structure, since the processing content can be determined based on a priority, it becomes possible to give priority to a highly urgent process. For example, if notification of train delay information is set as a high priority process, it can be said that notification of train delay information is performed first.

  In the speech recognition system according to aspect 4 of the present invention, in the above aspects 1 to 3, the server has a distribution information acquisition unit that acquires information distributed to the voice processing device, and a distribution acquired by the distribution information acquisition unit. A synthesized speech generating means for generating synthesized speech for outputting information as speech information; and a synthesized speech transmitting means for transmitting the synthesized speech generated by the synthesized speech generating means to the speech processing apparatus. It may be.

  According to said structure, delivery information can be notified with an audio | voice.

  In the speech recognition system according to aspect 5 of the present invention, in the aspect 4, the synthesized speech transmitting means sends the synthesized speech to the speech processing apparatus before the speech corresponding means of the speech processing apparatus executes the process. You may transmit.

  According to the above configuration, since the synthesized speech is stored in the speech processing device in advance, when the synthesized speech is output, it can be processed promptly as compared with the case where it is obtained from the server each time.

  In the speech recognition system according to aspect 6 of the present invention, in the above aspects 1 to 5, the first speech recognition unit and the second speech recognition unit have a recognition result accuracy indicating the accuracy of the recognition result exceeding a threshold value. The recognition result is output as a result of the recognition process by its own means, and the threshold value may be different depending on the content of the speech that is the recognition result.

  According to the above configuration, the threshold value of the recognition result accuracy indicating the accuracy of the recognition result can be changed according to the content of the speech, so that the speech recognition processing considered to be important can be made more reliable. it can.

  In the speech recognition system according to aspect 7 of the present invention, in the above aspects 1 to 6, the speech processing apparatus includes speech transmission control means for permitting speech transmission by the speech transmitting means when a predetermined condition is satisfied. The voice transmitting means may be provided so that the voice is transmitted to the server only when the voice transmission control means is permitted.

  According to said structure, since transmission of the audio | voice by an audio | voice transmission means can be controlled, it can prevent that the audio | voice which is not intended to be transmitted to a server is transmitted to a server.

  In the speech recognition system according to aspect 8 of the present invention, in the above aspects 1 to 7, the speech processing device is provided with notifying means for performing notification when the speech transmitting means transmits the speech to the server. It may be.

  According to said structure, a user can be made to recognize that the audio | voice is transmitted to the server.

  An utterance system according to an aspect 9 of the present invention is an utterance system including an utterance device that utters a user and a server that can communicate with the utterance device. An acquisition unit; a sound transmission unit that transmits the sound acquired by the sound acquisition unit to the server; a determination result acquisition unit that acquires the determination result of the sound from the server; and the determination result acquired by the determination result acquisition unit , A speech means for speaking to the user when there is a person, and the server includes a sound reception means for receiving the sound acquired by the speech device, and the sound reception Sound determination means for determining whether or not the sound acquired by the means indicates that there is a person, and determination result transmission means for transmitting a result determined by the sound determination means to the utterance device. Being It is characterized in.

  According to said structure, since it speaks when a server detects that there is a person, it can prevent that it speaks when there is no person.

  An utterance system according to an aspect 10 of the present invention is an utterance system including an utterance device that utters a user and a server that can communicate with the utterance device, and the utterance unit that makes a call to the utterance device. Voice acquisition means for acquiring voice, voice transmission means for transmitting the voice acquired by the voice acquisition means to the server, and recognition result acquisition means for acquiring the recognition result of the voice from the server. The server includes a voice receiving unit that receives the voice acquired by the utterance device, a voice recognition unit that performs recognition processing of the voice acquired by the voice receiving unit, and a result of recognition by the voice recognition unit. A recognition result transmitting means for transmitting to the device, wherein the utterance means of the utterance device returns a response that the recognition result acquired by the recognition result acquisition means corresponds to the call. If it is an indication that it is characterized by performing the speech to the user.

  According to said structure, since it speaks when there is a reply with respect to a call, it can prevent that it speaks when there is no person.

  A speech recognition system according to an aspect 11 of the present invention is a speech recognition system that includes a speech processing apparatus that acquires speech and performs speech recognition processing on the acquired speech, and a server that can communicate with the speech processing apparatus. The voice processing device includes a first voice recognition unit that performs voice recognition processing of the acquired voice, a voice transmission unit that transmits the acquired voice to the server, and a voice from the server. The voice recognition result acquisition means for acquiring the second recognition result that is the result of the voice recognition process and the voice response process content associated with the second recognition result, and the first voice recognition means performs the voice recognition process. A response associated with the first recognition result as a result is output as a voice, and the voice recognition result acquisition unit acquires the response associated with the second recognition result acquired from the server. Voice response means for outputting the voice response processing contents as voice, and the server includes voice reception means for receiving voice acquired by the voice processing device, and the voice reception means received by the voice reception means. A second voice recognition unit that performs voice recognition processing of the voice and generates the second recognition result; and the second recognition result that is a result of the voice recognition processing performed by the second voice recognition unit is sent to the voice processing device. Voice recognition result transmission means for transmitting, and further, the voice processing device has a sleep function, and when the sleep function is set, the voice transmission means The voice acquired by the means is not transmitted to the server, and the voice handling means sends a response associated with the first recognition result, which is a result of the voice recognition processing performed by the first voice recognition means. To output.

  According to said structure, it can prevent that the audio | voice which a user does not intend is notified to a server.

  In the speech recognition system according to aspect 12 of the present invention, in the aspect 11, the speech processing device may notify the user of the setting state of the sleep function.

  According to said structure, it can be made to recognize whether an audio | voice is notified to a server with respect to a user.

  In the speech recognition system according to aspect 13 of the present invention, in the aspect 12, the speech processing device may perform the notification by light.

  According to said structure, it can be made to recognize that the audio | voice is notified to the server with respect to the user.

  In the speech recognition system according to aspect 14 of the present invention, in any of the above aspects 11 to 13, the speech processing device may cancel the sleep function when specific speech is acquired.

  According to said structure, when a specific audio | voice is acquired, a sleep function can be turned off.

  A speech processing device according to aspect 15 of the present invention is a speech processing device that acquires speech and performs speech recognition processing on the acquired speech, and includes first speech recognition means that performs speech recognition processing of the acquired speech, Corresponding to the second recognition result and the second recognition result as a result of the voice recognition processing of the voice by the server from the server, voice transmitting means for transmitting the acquired voice to a server capable of communicating with the own device A voice recognition result acquisition unit for acquiring the attached voice response processing content, and a voice output of a response associated with the first recognition result which is a result of the voice recognition processing performed by the first voice recognition unit, and Voice response means for outputting the voice response processing contents associated with the second recognition result acquired by the voice recognition result acquisition means from the server. If the voice transmission means has a sleep function that does not send the voice to the server, and the sleep function is set, the voice transmission means sends the voice acquired by the voice transmission means to the server. Instead, the voice corresponding unit outputs a response corresponding to the first recognition result, which is a result of the voice recognition process performed by the first voice recognition unit.

  According to said structure, there exists an effect similar to the said aspect 11. FIG.

  The speech recognition system (speech processing device, server) according to each aspect of the present invention may be realized by a computer. In this case, the speech recognition is performed by operating the computer as each unit included in the speech recognition system. A voice recognition system control program for realizing the system by a computer and a computer-readable recording medium on which the program is recorded also fall within the scope of the present invention.

  The present invention is not limited to the above-described embodiments, and various modifications are possible within the scope shown in the claims, and embodiments obtained by appropriately combining technical means disclosed in different embodiments. Is also included in the technical scope of the present invention. Furthermore, a new technical feature can be formed by combining the technical means disclosed in each embodiment.

  INDUSTRIAL APPLICABILITY The present invention can be widely used for a speech recognition system that recognizes a human speech and responds thereto.

1 Information processing device (voice processing device, speech device)
2 Voice recognition server (server)
3 Distribution server (server)
4. Two-way communication server (server, processing content transmission means)
21 Communication unit (voice receiving means, voice transmitting means, voice recognition result acquiring means)
22 Voice recognition unit (voice receiving means, first voice recognition means, voice transmission control means)
23 Output processing unit (voice correspondence means, speech means)
52 Response determination processing unit (processing content determination means)
54 Distribution Information Acquisition Unit (Distribution Information Acquisition Unit)
55 Output unit (voice recognition result transmission means)
61 Voice recognition unit (second voice recognition means)
62 Synthetic voice generation unit (synthetic voice generation means, synthetic voice transmission means)
100 Voice response system (voice recognition system, speech system)

Claims (5)

A voice recognition system configured by a voice processing device that acquires voice and performs voice recognition processing on the acquired voice, and a server that can communicate with the voice processing device,
The voice processing device includes
First speech recognition means for performing speech recognition processing of the acquired speech;
Voice transmitting means for transmitting the acquired voice to the server;
Voice recognition result acquisition means for acquiring, from the server, a second recognition result that is a result of the voice recognition processing of the voice by the server and a voice response processing content associated with the second recognition result;
The second recognition result obtained by outputting the response associated with the first recognition result, which is a result of the voice recognition processing performed by the first voice recognition means, and obtained by the voice recognition result acquisition means from the server. Voice corresponding means for outputting the voice response processing contents associated with the voice,
In the above server,
Voice receiving means for receiving the voice acquired by the voice processing device;
A second voice recognition means for performing voice recognition processing of the voice received by the voice reception means and generating the second recognition result;
Voice recognition result transmitting means for transmitting the second recognition result, which is a result of the voice recognition processing performed by the second voice recognition means, to the voice processing device;
Is provided,
Furthermore, the audio processing device has a sleep function,
If the sleep function is set,
The voice transmission means does not send the voice acquired by the voice transmission means to the server,
The voice recognition system, wherein the voice corresponding means outputs a response associated with the first recognition result, which is a result of the voice recognition processing performed by the first voice recognition means.   The voice recognition system according to claim 1, wherein the voice processing device notifies a user of a setting state of the sleep function.   The voice recognition system according to claim 2, wherein the voice processing device performs the notification by light.   The voice recognition system according to any one of claims 1 to 3, wherein the voice processing device releases the sleep function when specific voice is acquired. A voice processing device that acquires voice and performs voice recognition processing on the acquired voice,
First speech recognition means for performing speech recognition processing of the acquired speech;
Voice transmission means for transmitting the acquired voice to a server capable of communicating with the own device;
Voice recognition result acquisition means for acquiring, from the server, a second recognition result that is a result of the voice recognition processing of the voice by the server and a voice response processing content associated with the second recognition result;
The second recognition result obtained by outputting the response associated with the first recognition result, which is a result of the voice recognition processing performed by the first voice recognition means, and obtained by the voice recognition result acquisition means from the server. Voice corresponding means for outputting the voice response processing content associated with the voice,
Further, when the voice transmission means has a sleep function that does not transmit the acquired voice to the server, and the sleep function is set,
The voice transmission means does not send the voice acquired by the voice transmission means to the server,
The voice processing device, wherein the voice handling unit outputs a response associated with the first recognition result, which is a result of the voice recognition process performed by the first voice recognition unit.

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