JP2015114891A - Delivery management server, delivery management method and delivery management program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a delivery management server for deciding a commodity to be purchased after confirming actual commodities at a plurality of visited stores and requesting a delivery for the commodity to be purchased, a delivery management method, and a delivery management program.SOLUTION: A control unit 21 of a management server 20 acquires a store code from a user terminal 10 and, when a commodity code is acquired, performs registration processing for a purchase candidate. When receiving an output request for a purchase confirmation screen from the user terminal 10, the control unit 21 of the management server 20 performs output processing of the purchase confirmation screen by transmitting information on a commodity which is a purchase candidate registered in a candidate information storage unit 24 to the user terminal 10. When a commodity quantity corresponding to a commodity which is decided to be purchased is input in the purchase confirmation screen and a purchase button is selected, the user terminal transmits the purchase quantity and commodity code of the commodity to the management server 20, and the management server 20 performs collection instruction processing and delivery processing.

Description

  The present invention relates to a delivery management server, a delivery management method, and a delivery management program for managing delivery of products purchased at a plurality of visiting stores at a destination or the like.

  Internet shopping is performed in which products are ordered via the Internet and delivered. In this case, the purchaser determines a purchased product based on product information and product images provided on the Internet. For this reason, the actually delivered product may be different from the product imagined by the purchaser.

  Therefore, a technique for determining a purchased product after confirming an actual product (actual product) and delivering the purchased product is also being studied (see Patent Document 1). In this document, when a user purchases a product at a store, the user images a bar code attached to the actual product. The user terminal transmits the product identification information included in the barcode, the product delivery destination, and the desired delivery date and time to the shopping server. When the shopping server calculates the amount billed from the price of the product and executes a settlement process, the store delivers the product according to the designated delivery destination and desired delivery date and time.

  In addition, a technique for delivering goods purchased on the road has been studied (see Patent Document 2). In this document, the control unit of the delivery support server registers tour information, arranges a storage box to be provided to the tour participants, and registers tour participants using the loaned mobile phone terminals. Then, the control unit manages product information purchased using the mobile phone terminal, performs packing support processing for the purchased product, etc., and outputs necessary documents and delivery labels.

JP 2010-61544 A (first page, FIG. 1) JP 2010-134853 A (first page, FIG. 10)

  There are cases where merchandise (for example, souvenirs) is purchased at a destination. Here, when visiting a plurality of places sequentially, it may be difficult to select a product to purchase. For example, if a product is purchased at a previous visited place, a better product may be found at a later visited place. In addition, if a customer purchases a product at a previous place of visit, he / she may think that the product he / she has sent off at a later place of visit is better. However, in the technique described in Patent Document 1, after confirming the actual product, the purchased product is determined and settled on the spot. For this reason, after confirming the actual product at various stores, it is not possible to purchase a product at a later visited place.

  In addition, the technique described in Patent Document 2 aims to improve the efficiency of delivery of purchased products, and purchases products on the spot at a store. For this reason, it was not possible to purchase a product that looked at the actual product by examining it later.

  The present invention has been made in view of the above-mentioned problems, and its purpose is to determine a purchased product after confirming the product at a plurality of visited stores, and to make a delivery request for the purchased product. Another object is to provide a delivery management method and a delivery management program.

  A delivery management server that solves the above problem specifies a user information storage unit that records delivery destination information related to a delivery destination of a product in association with user information, and a store that sells the product in association with user information. A delivery management server comprising a candidate information storage unit in which store identification information and product identification information for specifying a delivery candidate product are recorded, and a control unit connected to the user terminal and the delivery management terminal; The control unit obtains store identification information for identifying the store included in a code image provided in the store from the user terminal, and is provided from the user terminal to a product placed in the store. The product identification information included in the code image is acquired, and the acquired store identification information and the product identification information are registered in the candidate information storage unit in association with user information corresponding to the user terminal. When obtaining a delivery candidate output request from the user terminal, check the inventory status of the product in the product identification information associated with the user information recorded in the candidate information storage unit, Based on the store information associated with the delivery candidate, the goods are collected from each store for the delivery candidate specified on the user terminal and output to the user terminal, and stored in the user information storage unit The gist is to output information for instructing delivery to the recorded delivery destination to the delivery management terminal.

  According to this configuration, the user can determine the purchased product after confirming the actual product placed in a plurality of stores. And the delivery request of the determined purchased goods can be performed easily.

  The delivery management server is connected to a product information storage unit that stores product identification information of a product that can be delivered in the store of the store identification information in association with the store identification information, and the control unit includes the user When the store identification information in the code image of the store is acquired from the terminal, it is preferable to output a product list of deliverable products associated with the store identification information to the user terminal. According to this configuration, after confirming the actual product at the store where the store entered, it is possible to grasp the product that can be delivered.

  In the delivery management server, the product information storage unit stores information related to a product installation position of product identification information in association with the product identification information, and the control unit receives the product from the user terminal. When the product identification information of the product selected in the list is acquired, the installation position associated with the product identification information is extracted from the product information storage unit, and the information for guiding the user to the installation position is It is preferable to output to the user terminal. According to this configuration, since the user can be guided to the installation position of the product selected by the user, the user can efficiently arrive at the desired installation position of the product.

  In the delivery management server, the product information storage unit stores information related to the installation position of the product in the product identification information in association with the product identification information, and the control unit receives the store from the user terminal. If the product identification information included in the code image provided in the product placed on the product is acquired, the installation position associated with the product identification information is acquired from the product information storage unit as the current location, from the user terminal When the product identification information of the product selected in the product list is acquired, the installation position associated with the product identification information is acquired from the product information storage unit as a destination, and the destination from the current location It is preferable to output information to be guided to the user terminal. According to this configuration, the current location can be specified from the product identification information included in the code image provided in the product, and the user can be guided from the current location to the installation location of the next product.

  In the delivery management server, the user information storage unit stores information related to the purchase schedule of the product, and the control unit matches the delivery candidate output to the purchase schedule with the purchase schedule. It is preferable to output information corresponding to the matching result to the user terminal. According to this configuration, the user can acquire information according to the matching result between the schedule target and the delivery candidate. Therefore, it is possible to support the purchase of an appropriate amount of merchandise while confirming the schedule.

  The delivery management server further includes an article information storage unit in which information related to the number of components contained in the product is recorded in association with the product identification information of the product, and the control unit determines the number of components. Based on this, it is preferable to perform matching with the purchase schedule. According to this configuration, the user can grasp the appropriate amount of the product even when the content of the product is subdivided.

  For the delivery management server, the control unit calculates the required number of days to the delivery destination, specifies the expiration date of the delivery candidate product, and based on the comparison result between the required number of days and the expiration date, the user terminal It is preferable to output whether delivery is possible. According to this configuration, the user can decide to purchase a product based on the expiration date of the product.

  According to the present invention, a user can determine a purchased product after confirming the actual product at a plurality of visited stores. Furthermore, even when purchasing a product from a plurality of stores, a delivery request for the product can be easily performed.

The block diagram of the delivery management system of embodiment. Explanatory drawing for demonstrating the structure in the sales store of goods. It is explanatory drawing for demonstrating the data structure of each information storage part, (a) is a user information storage part, (b) is a merchandise information storage part, (c) is a candidate information storage part, (d) is delivery Information storage unit. It is a flowchart explaining the process in embodiment, (a) is a prior registration process, (b) is a flowchart of the process at the time of entrance of a purchase candidate selection process. It is a flowchart explaining the purchase candidate selection process in embodiment, (a) is a purchase candidate specific process, (b) is another candidate search process. The flowchart of the delivery request process in embodiment.

  Hereinafter, an embodiment of the present invention will be described with reference to FIGS. In the present embodiment, a product purchase / delivery support system used to provide a souvenir purchase support service for purchasing souvenirs at a travel destination store and supporting delivery of the souvenirs will be described.

First, with reference to FIG. 2, a description will be given of the configuration of a store used for the souvenir purchase support service.
A two-dimensional code (store code) for specifying the store is displayed at the entrance of a store that sells souvenirs. In the store, a plurality of product shelves are arranged. Each product shelf displays a code (product shelf code) including a shelf identifier that identifies the product shelf. A plurality of products are displayed on each product shelf. A bar code (product code) including a product identifier for specifying the product is displayed on each product.

  Next, a product purchase delivery support system that provides a souvenir purchase support service will be described with reference to FIG. The management server 20 used in this merchandise purchase / delivery support system functions as a delivery management server and is connected to the user terminal 10 via a network. The user terminal 10 is a portable computer terminal used by a user of the souvenir purchase support service. In this embodiment, a smart phone terminal provided with a touch panel display is used as the user terminal 10. The user terminal 10 includes a control unit, a data storage unit, a wireless communication unit, a code reader (for example, a camera), and the like. The control unit reads the code image of the store code and the product code with the code reader, and acquires the identification information. Further, the control unit performs data transmission / reception with the management server 20.

  On the other hand, the management server 20 is a computer system that manages a souvenir purchase support service for the user terminal 10. Specifically, the management server 20 includes a control unit 21, a user information storage unit 22, a product information storage unit 23, a candidate information storage unit 24 and a delivery information storage unit 25. The merchandise information storage unit 23 also functions as an article information storage unit.

  The control unit 21 includes a CPU, a RAM, a ROM, and the like, and functions as a user registration unit 211, a selection support unit 212, and a delivery reception unit 213 by executing a management program.

  The user registration unit 211 executes registration processing of user information related to the user and purchase schedule list information. This purchase schedule list information includes information on a target person to whom to give a souvenir, a souvenir purchase budget and the like.

  The selection support unit 212 executes a process for supporting selection of a souvenir candidate from the sales products in the store. In order to perform this process, the selection support unit 212 stores a user code, a store code, and a product code of a canceled product, which will be described later, in a built-in memory. When the store code stored in the memory is overwritten as will be described later, the product code of the canceled product associated therewith is deleted.

  The delivery accepting unit 213 executes processing for supporting delivery of purchased products. The delivery reception unit 213 stores a store information table that stores store information (store name, address, telephone number, and the like) related to stores to store codes that will be described later.

  As shown in FIG. 3A, the user information storage unit 22 stores a user record 220 and a purchase schedule list record 221 related to the user. This user record 220 includes data relating to a user code, a user name, a contact address, a user address, a password, and a delivery address.

Data relating to an identifier (user code) for specifying each user is recorded in the user code data area.
In the user name data area, data relating to the name of the user is recorded.
In the contact data area, data relating to the mail address and telephone number as the contact information of the user is recorded.

Data relating to the user's address is recorded in the user address data area.
A password used for authenticating the user is recorded in the password data area.
In the delivery destination data area, data relating to the address of the delivery destination serving as a destination to which the product purchased by the user is delivered is recorded.

  The purchase schedule list record 221 records list data related to souvenirs to be purchased. This list data includes the total budget for product purchases, data related to each target person who is planning to deliver souvenirs, and the like. Here, as information for specifying the target person, an individual name, a group name (an organization name such as a department), or the like is used. In addition, when the target person is a group, data on the required number corresponding to the number of members of the group is included.

  As shown in FIG. 3B, the product information storage unit 23 stores product records 230 related to products sold at each store. The merchandise record 230 includes data relating to a store code, a merchandise code, a merchandise type, a merchandise name, a merchandise image, a price, contents, a stock quantity, a shelf life, delivery availability, a shipping fee, and a merchandise placement location.

In the store code data area and the product code data area, data relating to identifiers (store code, product code) for specifying each store and each product are recorded.
In the product type data area, product name data area, product image data area, and price data area, the product type, product name, product image related to the appearance of the product, and data related to the price are recorded. Here, as the product type, classifications such as “confectionery” and “figure”, and ordinary names of products such as “manju” and “doll” are used.

  In the content data area, data relating to the content of the product is recorded. As the contents of the product, the content (number), an identifier for whether or not individual packaging, a keyword for explaining the product, and the like are used. Here, as a keyword for explaining the product, a word related to the feature of the product (for example, a material, a sales phrase, etc.) is used.

In the stock quantity data area, data relating to the stock quantity of this product is recorded.
In the shelf life data area, data relating to the shelf life of this product is recorded.
An identifier for specifying whether or not this product can be delivered is recorded in the delivery availability data area.

In the postage data area, data relating to the postage necessary for delivering the product when the product can be delivered is recorded.
In the product location data area, data relating to the location where the product is placed in the store is recorded. As the product placement location data, for example, map image data indicating a location on a store map and a placed product shelf code are used.

As shown in FIG. 3C, the candidate information storage unit 24 stores candidate records 240 related to products selected by the user as purchase candidates. The candidate record 240 includes data related to a user code, a store code, and a product code.
In the user code data area, the store code data area, and the product code data area, data relating to identifiers that respectively identify the user, the store, and the product are recorded.

  As shown in FIG. 3D, the delivery information storage unit 25 records a delivery acceptance record 250 and a delivery merchandise record 251 relating to delivery acceptance. The delivery acceptance record 250 includes data relating to a delivery acceptance code and a user code.

In the delivery acceptance code data area, data relating to an identifier (delivery acceptance code) for specifying each delivery acceptance is recorded.
In the user code data area, data relating to an identifier (user code) for specifying the user who requested the delivery is recorded.

The delivery product record 251 includes data relating to a store code, product code, product name, and quantity.
In the store code data area, data relating to an identifier for specifying the store where the product is purchased is recorded.

In the product code data area and the product name data area, an identifier for specifying the product and data related to the product name of the product are recorded.
In the number data area, data relating to the number of products to be delivered is recorded.

Furthermore, the management server 20 is connected to a collection management terminal and a delivery status management system (not shown).
The collection management terminal is a computer terminal that performs delivery management such as collection of delivery items. The collection management terminal includes a control unit and a display, and displays a collection list relating to products to be collected on the display. Further, the collection management terminal has a printing function for printing a delivery label.

  The delivery status management system manages the delivery status of delivery items. Specifically, this delivery status management system includes a delivery status management storage unit, and is connected to a delivery management terminal (not shown) installed at each handling base. The delivery management terminal executes a process of reading the delivery acceptance code of the delivery label of the delivery item at the handling base and notifying the delivery status management system. The delivery status management system records the date and time when the delivery acceptance code is received, the delivery acceptance code, and the base identifier of the delivery management terminal in the delivery status management storage unit. Then, the delivery status management system extracts data recorded in the delivery status management storage unit in response to a delivery status inquiry request including a delivery acceptance code from the user terminal 10 or the like. Then, the delivery status management system returns information related to the delivery status of the delivery item to the user terminal 10 or the like.

  Next, processing for supporting souvenir purchase by the management system configured as described above will be described with reference to FIGS. Here, description will be made in the order of pre-registration processing performed before the departure of the trip, purchase candidate selection processing performed at the store visited during the travel, and delivery request processing performed at the end of the travel.

(Pre-registration process)
First, the pre-registration process will be described with reference to FIG.
Here, the user who uses the souvenir purchase support service accesses the management server 20 using the user terminal 10 in order to perform pre-registration.

  And the control part 21 of the management server 20 performs a user registration process (step S1-1). Specifically, the user registration unit 211 of the control unit 21 displays a registration screen on the touch panel display of the user terminal 10. This registration screen includes an input field for inputting a user name, contact information, user address, delivery address, and password, and a registration button. When the user inputs the user's name, contact information, address, and delivery address in each input field and selects the registration button, the user terminal 10 uses the management server 20 to store the information input in each input field. Send to. In this case, the user registration unit 211 of the control unit 21 of the management server 20 gives a user code to the acquired information. Then, a user record 220 including the user code and the acquired information (user name, contact address, address, and delivery address) is generated and recorded in the user information storage unit 22.

  Next, the control unit 21 of the management server 20 executes a purchase schedule registration process (step S1-2). Specifically, the user registration unit 211 of the control unit 21 displays on the touch panel display of the user terminal 10. The purchase schedule list screen includes a total budget, a name of a target person who is going to deliver a souvenir, each input field for inputting a necessary number (required number) for each target person, and a registration button. When the user inputs the total budget, the name of the target person, and the number in each input field and selects the registration button, the user terminal 10 transmits the information input in each input field to the management server 20. In this case, the user registration unit 211 of the control unit 21 of the management server 20 generates a purchase schedule list record 221 including the acquired information (budget, target person name, required number). Then, the user registration unit 211 records the purchase schedule list record 221 in the user information storage unit 22 in association with the user code.

(Purchase candidate selection process)
Next, the purchase candidate selection process will be described with reference to FIGS. 4 and 5. This purchase candidate selection process includes a store entry process performed when entering a store, a purchase candidate specifying process for specifying a product as a purchase candidate, and another candidate search process for searching for another product.
Before performing the purchase candidate selection process, the user uses the user terminal 10 to access the management server 20.

  And the control part 21 of the management server 20 performs a login process (step S2-0). Specifically, the control unit 21 displays a login screen on the touch panel display of the user terminal 10. The login screen includes input fields for inputting the user code and password of the user and a login button. When a user code and a password are entered in each input field by the user and a login button is selected, the user terminal 10 transmits the input authentication information (user code and password) to the management server 20. . Then, the control unit 21 of the management server 20 searches the user record 220 that matches the user code and password from the user terminal 10. When the matching user record 220 is extracted, the control unit 21 temporarily stores the user code and displays an operation screen including a notification that the login authentication is completed on the touch panel display of the user terminal 10. This operation screen includes operation buttons such as operation buttons and purchase confirmation buttons to be described later, and the name of the user. When the store entry process button on the operation screen is selected by the user, the user terminal 10 displays a message instructing to read the two-dimensional code including the store identifier in the store.

(Process when entering the store)
Next, with reference to FIG. 4 (b), a description will be given of a store entry process performed when entering a store.
The control unit 21 of the management server 20 executes store information specifying processing (step S2-1). Specifically, the user who arrives at the store uses the user terminal 10 to photograph the two-dimensional code attached to the store entrance. In this case, the user terminal 10 acquires the store code included in the photographed two-dimensional code and transmits it to the management server 20. The selection support unit 212 of the control unit 21 of the management server 20 temporarily stores the acquired store code in the memory in association with the user code. Here, when the store code is already stored in the memory in association with the user code, the selection support unit 212 overwrites and stores the newly acquired store code.

  Next, the control part 21 of the management server 20 performs the inventory confirmation process of the goods in a store (step S2-2). Specifically, the selection support unit 212 of the control unit 21 extracts the product record 230 in which the acquired store code is recorded from the product information storage unit 23. Next, the selection support unit 212 identifies a product record 230 that is a deliverable product among the extracted product records 230 and has an inventory quantity of “1” or more.

  Next, the control unit 21 of the management server 20 executes a product list output process (step S2-3). Specifically, the selection support unit 212 of the control unit 21 generates a product list for each product type for the product of the specified product record 230. Then, the selection support unit 212 displays a product list screen including a product list for each product type on the touch panel display of the user terminal 10. In the product list screen, each product in the product list can be selected, and a product code is associated with the product.

  Next, the control part 21 of the management server 20 performs the selection process of the confirmation object in a goods list (step S2-4). Here, when the user browses the product list screen and selects a product for which actual confirmation is desired, the user terminal 10 transmits the product code and the store code of the selected product to the management server 20. The selection support unit 212 of the control unit 21 of the management server 20 acquires the acquired product code and store code.

  Next, the control part 21 of the management server 20 performs the output process of the navigation information from an entrance to the target goods shelf (step S2-5). Specifically, the selection support unit 212 of the control unit 21 extracts a product record 230 in which the acquired product code and store code are recorded from the product information storage unit 23. Next, the selection support unit 212 uses the extracted map image data of the product placement location of the product record 230 to generate navigation information for guiding from the store entrance to the product placement location. Next, the selection support unit 212 displays a guidance screen including the generated navigation information on the touch panel display of the user terminal 10. The user goes to the product placement location with reference to the displayed navigation information.

Next, the case where it selects as a purchase candidate and the case where it does not select as a purchase candidate are demonstrated using FIG.
(Purchase candidate identification process)
First, with reference to FIG. 5A, a purchase candidate specifying process when selecting as a purchase candidate will be described. This purchase candidate specifying process is executed when the product arrives at the location of the product guided by the navigation information or when a product of interest is found before arriving at the location of the product.

  First, the control unit 21 of the management server 20 executes a product code acquisition process (step S3-1). Specifically, the user uses the user terminal 10 to photograph a barcode displayed on a product that is to be a purchase candidate. In this case, the user terminal 10 acquires a product code included in the photographed barcode and transmits it to the management server 20.

  Next, the control unit 21 of the management server 20 executes a registration process as a purchase candidate (step S3-2). Specifically, the selection support unit 212 of the control unit 21 temporarily stores the acquired product code temporarily in a memory. Next, the selection support unit 212 extracts a product record 230 including the product code and the stored store code from the product information storage unit 23. Next, the selection support unit 212 executes a confirmation process as to whether or not the delivery record identifier indicating delivery is recorded in the product record 230.

  Here, when a delivery permission / inhibition identifier indicating that delivery is not possible is recorded, the selection support unit 212 transmits a cancel screen to the user terminal 10 and displays it. This cancel screen includes a message indicating that registration cannot be performed and a cancel confirmation button. When the cancel confirmation button is selected by the user, the user terminal 10 executes processing subsequent to the other candidate search processing (step S4-1).

  On the other hand, when a delivery availability identifier indicating delivery is recorded, the selection support unit 212 displays a candidate registration confirmation screen on the touch panel display of the user terminal 10. This candidate registration confirmation screen includes a store code, a product code, a product type of a product, a product name, a product image, a price, contents, a best-before period, and a candidate registration confirmation button of the extracted product record 230. When the candidate registration confirmation button is selected by the user who confirmed the product content, the user terminal 10 transmits the store code and the product code included in the candidate registration confirmation screen to the management server 20. In this case, the selection support unit 212 of the control unit 21 of the management server 20 generates a candidate record 240 including the acquired store code and product code and the user code of the user, and stores the candidate record 240 in the candidate information storage unit 24. Record.

  Next, the control unit 21 of the management server 20 executes a process for outputting comparison information between the purchase schedule and the purchase candidate (step S3-3). Specifically, the selection support unit 212 of the control unit 21 extracts the candidate record 240 associated with the user code from the candidate information storage unit 24. Then, the selection support unit 212 extracts the product record 230 associated with the store code and the product code of the candidate record 240 from the product information storage unit 23. Next, the selection support unit 212 generates a purchase candidate list including the product code, product type, product name, product image, price, content, and best-before period of the extracted product record 230. Next, the selection support unit 212 extracts the purchase schedule list record 221 associated with the user code from the user information storage unit 22, and purchases the budget, target person name, and required number of the purchase schedule list record 221. Generate a schedule list. And the selection assistance part 212 produces | generates the comparison screen which contrasted the produced | generated purchase candidate list list | wrist and a purchase plan list list, and displays it on the touchscreen display of the user terminal 10. FIG.

  Next, the control unit 21 of the management server 20 executes an introduction process for similar products as purchase candidates (step S3-4). Here, a product that has the same product type and keyword as a purchase candidate product and is in stock at the store and can be delivered is introduced as a similar product.

  Specifically, the selection support unit 212 of the control unit 21 extracts the candidate record 240 including the user code of the user from the candidate information storage unit 24. Next, the selection support unit 212 extracts the product record 230 including the store code and the product code of the extracted candidate record 240 from the product information storage unit 23. Next, the selection support unit 212 extracts the product record 230 including the store code of the product record 230, the product type, and the keyword from the product information storage unit 23. Further, the selection support unit 212 identifies a product that is in stock with a stock quantity of “1” or more in the extracted product record 230 and that can be delivered. Further, the selection support unit 212 specifies a product record 230 of a product that is not a canceled product, which will be described later, among the specified products. Then, the selection support unit 212 generates a product introduction screen using the specified product record 230 and displays it on the touch panel display of the user terminal 10. This product introduction screen includes a product code, a product type, a product name, a product image, a price, a content, a best-before period, and a cancel button included in each specified product record 230.

  Here, when the product displayed on the product introduction screen is selected by the user, the user terminal 10 transmits the product code of the selected product to the management server 20. The control unit 21 of the management server 20 specifies the product of the acquired product code as the next product.

  Next, the control part 21 of the management server 20 performs the output process of the navigation information from a present location to a sales shelf (step S3-5). Specifically, the selection support unit 212 of the control unit 21 extracts a product record 230 including the acquired product code and the stored store code from the product information storage unit 23. The selection support unit 212 specifies the product placement location of the product record 230 as a destination product shelf (sales shelf). Next, the selection support unit 212 acquires the product location of the product record 230 including the stored store code and the product code acquired in step S3-2 as the current location. And the selection assistance part 212 produces | generates the information for guide | inducing to the goods shelf of the destination from the present location using the goods arrangement place of the acquired goods record 230. FIG. The selection support unit 212 displays the generated navigation information on the touch panel display of the user terminal 10. The user moves to the place where the product is arranged with reference to the displayed navigation information.

(Other candidate search processing)
Next, another candidate search process when not selecting as a purchase candidate will be described with reference to FIG. Here, the product displayed on the touch panel display of the user terminal 10 is canceled to search for another product.

  First, the control unit 21 of the management server 20 executes cancel information acquisition processing (step S4-1). Specifically, when the cancel confirmation button is selected on the cancel screen or when the cancel button is selected on the product introduction screen, the user terminal 10 includes the product code of the product on the cancel screen or the product introduction screen. Cancel information is generated and transmitted to the management server 20. In this case, the selection support unit 212 of the control unit 21 of the management server 20 stores the product code included in the acquired cancellation information in association with the store code as a canceled product. Next, the selection support unit 212 extracts, in the product information storage unit 23, a deliverable product record 230 that includes this store code and has a stock quantity of “1” or more as a product that can be provided.

  Next, the control unit 21 of the management server 20 determines whether there is a product that can be introduced as a similar product as a purchase candidate (step S4-2). Specifically, the selection support unit 212 of the control unit 21 searches for the product record 230 having the same product type and keyword as the product record 230 of the product registered as a purchase candidate, out of the product records 230 of the offerable products. Next, the selection support unit 212 extracts a product other than the stored canceled product from the extracted product record 230. If the product record 230 other than the product record 230 of the canceled product can be extracted, it is determined that there is a product that can be introduced as a similar product as a purchase candidate.

Here, when the control unit 21 of the management server 20 determines that there is a product that can be introduced as a similar product as a purchase candidate (in the case of “YES” in step S4-2), the control unit 21 executes a product list rearrangement process. (Step S4-3). Specifically, the selection support unit 212 of the control unit 21 determines the display order of the product records 230 of the products that can be provided so that the product records 230 of the products that can be introduced as similar products as purchase candidates are displayed with priority. To do.
On the other hand, when there is no product that can be introduced as a similar product as a purchase candidate (“NO” in step S4-2), the control unit 21 of the management server 20 skips step S4-3.

  And the control part 21 of the management server 20 performs the output process of a goods list (step S4-4). Specifically, the selection support unit 212 of the control unit 21 generates a product introduction screen including a product code, a product type, a product name, a product image, a price, contents, and a best-before period of the product record 230 of the products that can be provided. Here, when the display order is determined in step S4-3, the selection support unit 212 generates a product introduction screen that displays products in this display order. Then, the selection support unit 212 displays the generated product introduction screen on the touch panel display of the user terminal 10.

  Next, the control part 21 of the management server 20 performs the selection process of confirmation object in a goods list (step S4-5). Here, when a product to be confirmed is selected by a user who browses the product list screen, the user terminal 10 transmits the product code of the selected product to the management server 20. The selection support unit 212 of the control unit 21 of the management server 20 acquires the acquired product code.

  Next, the control part 21 of the management server 20 performs the output process of the positional information on the target goods shelf (step S4-6). Specifically, the selection support unit 212 of the control unit 21 extracts the product record 230 in which the acquired product code and the stored store code are recorded from the product information storage unit 23. And the selection assistance part 212 displays the positional information containing the map data of the merchandise arrangement place of the extracted merchandise record 230 on the touch panel display of the user terminal 10. The user moves to the place where the product is arranged with reference to the displayed navigation information. Here, the control unit 21 of the management server 20 may specify the current position of the user using the product shelf code read by the user terminal 10. In this case, guidance information from the placement location (current location) of the product shelf code read by the user terminal 10 to the location of the product for which actual confirmation is desired is output. Thereby, even if the user is lost in the store, the target product can be easily reached.

(Delivery request processing)
Next, the delivery request process will be described with reference to FIG. This delivery request process is executed, for example, on the last day of a local stay in a trip. Before performing the delivery request process, the user accesses the management server 20 using the user terminal 10 as in the purchase candidate selection process. And the control part 21 of the management server 20 performs a login process similarly to step S2-0 (step S5-0).

  Next, the control part 21 of the management server 20 performs the output process of a purchase confirmation screen (step S5-1). Specifically, the selection support unit 212 of the control unit 21 displays an operation screen on the touch panel display of the user terminal 10. When the purchase confirmation button on the operation screen is selected by the user, the user terminal 10 transmits an output request for the purchase confirmation screen to the management server 20.

  In this case, the selection support unit 212 of the control unit 21 of the management server 20 extracts the candidate record 240 including the user code from the candidate information storage unit 24. Next, the selection support unit 212 extracts the product record 230 including the store code and the product code of the extracted candidate record 240 from the product information storage unit 23. Next, the selection support unit 212 generates a purchase confirmation screen using the extracted product record 230 and displays it on the touch panel display of the user terminal 10. In this purchase confirmation screen, an input field for inputting the store code, the product code, the product type, the product name, the product image, the price, the content, the best-before period, and the postage of each product record 230 and the purchase quantity corresponding to each product. And a purchase button.

  Next, the control unit 21 of the management server 20 executes a confirmation process for the inventory status of purchase candidates (step S5-2). Specifically, the selection support unit 212 of the control unit 21 specifies the number of stocks included in the purchase candidate product record 230. Then, the selection support unit 212 displays the number of stocks in association with the product of the corresponding product code on the purchase confirmation screen.

  Next, the control unit 21 of the management server 20 executes purchase number acquisition processing (step S5-3). Here, the user inputs the purchase quantity corresponding to the product to be purchased on the purchase confirmation screen. The user terminal 10 transmits the purchase quantity input on the purchase confirmation screen and the product code and store code of the corresponding product to the management server 20 every time the purchase quantity is input.

  On the other hand, the control unit 21 of the management server 20 executes a process for outputting comparison information between a purchase schedule and a purchase candidate (step S5-4). Specifically, the selection support unit 212 of the control unit 21 acquires the purchase quantity and the product code acquired from the user terminal 10 every time the purchase quantity is input or changed. Next, the selection support unit 212 extracts a product record 230 including the acquired product code and store code from the product information storage unit 23. Then, the selection support unit 212 extracts the purchase schedule list record 221 associated with the user code from the user information storage unit 22, and calculates the number of target persons in the purchase schedule list record 221. And the selection assistance part 212 displays the display which shows a shortage on the touchscreen display of the user terminal 10, when purchase quantity has not reached with respect to the number of this object persons.

  In addition, the selection support unit 212 has insufficient souvenirs for the group when there are no more than the necessary number (internal capacity) of the product records 230 associated with the target person of the group in the purchase schedule list record 221. Is displayed on the touch panel display of the user terminal 10.

  Further, the selection support unit 212 acquires the price and shipping cost of the product record 230. The selection support unit 212 calculates the total price including the shipping cost by multiplying the price and shipping cost of each product by the number of purchased products and totaling them. Furthermore, the selection support unit 212 determines whether the calculated total amount does not exceed the budget of the purchase schedule list record 221. Here, when the total amount exceeds the budget, the selection support unit 212 displays a message indicating that the budget is exceeded on the touch panel display of the user terminal 10.

  Next, the control part 21 of the management server 20 performs purchase merchandise determination processing (step S5-5). Here, the user determines the product and purchase quantity to be purchased while viewing the message, inputs the purchase quantity corresponding to the purchase-determined product on the purchase confirmation screen, and selects the purchase button. Accordingly, the user terminal 10 transmits an order request including a store code, a product code, a product name, and a purchase quantity corresponding to a product for which a purchase quantity of “1” or more is input to the management server 20. In this case, the delivery acceptance unit 213 of the control unit 21 of the management server 20 gives a delivery acceptance code to the received order request. Then, the delivery acceptance unit 213 generates a delivery acceptance record 250 including the delivery acceptance code and the user code and records it in the delivery information storage unit 25. Then, the delivery reception unit 213 generates a delivery product record 251 including the store code, product code, product name, and purchase quantity (number) included in the order request, and records the delivery product record 251 in the delivery information storage unit 25. And the delivery reception part 213 overwrites the new stock quantity which subtracted the purchase quantity from the stock quantity of the product record 230 containing the store code and product code which were included in the store request as the stock quantity of this product record 230. .

  Next, the control unit 21 of the management server 20 executes a collection instruction process (step S5-6). Specifically, the delivery reception unit 213 of the control unit 21 extracts the user record 220 associated with the user code of the delivery reception record 250 from the user information storage unit 22. The delivery reception unit 213 acquires the user name, contact information, and user address of the user record 220 as requester information, and specifies the delivery destination of the user record 220 as delivery destination information.

  Further, the delivery reception unit 213 specifies store information corresponding to the store code of the delivery product record 251 associated with the delivery reception record 250 from the store information table. Further, the delivery reception unit 213 extracts a product record 230 including the store code and product code of the delivery product record 251 from the product information storage unit 23. The delivery reception unit 213 identifies information on the product type, product name, product image, price, and content of the product record 230 as purchased product information.

  And the delivery reception part 213 displays the collection list screen which listed requester information, delivery destination information, store information, and the purchase merchandise information in this store on the display of a collection management terminal. The collection list screen includes a delivery acceptance code of the delivery acceptance record 250 and a collection completion button. The person in charge of collection who confirmed the collection list screen collects the purchased products based on the store information and the purchased product information.

  Next, the control part 21 of the management server 20 performs a delivery process (step S5-7). Specifically, when a collection completion button on the collection list screen is selected, the collection management terminal prints a delivery label including requester information and delivery destination information on the collection list. Then, the collection management terminal transmits a delivery acceptance code included in the collection list to the management server 20 to make a delivery request. In this case, the management server 20 transmits a delivery acceptance code to the delivery status management system and requests management of the delivery status. Then, the person in charge of collection collects the collected purchased products into a package and attaches a printed delivery label. The parcel is sorted into a delivery destination and delivered to the delivery destination in the same manner as other delivery items.

According to this embodiment, the following effects can be obtained.
(1) When the control unit 21 of the management server 20 of the present embodiment acquires a store code from the user terminal 10 and acquires a product code, it executes a purchase candidate registration process (step S3-2). . When receiving a purchase confirmation screen output request from the user terminal 10 in the purchase confirmation screen output process (step S <b> 5-1), the control unit 21 stores information on the purchase candidate products registered in the candidate information storage unit 24. It transmits to the user terminal 10. When the purchase quantity corresponding to the purchase-determined product is input to the purchase confirmation screen and the purchase button is selected, the user terminal 10 transmits the purchase quantity and product code of this product to the management server 20 for management. The server 20 executes a collection instruction process (step S5-6) and a delivery process (step S5-7). Thereby, the user can determine the purchased product later after confirming the actual product placed in a plurality of stores. And the delivery request of the determined purchased goods can be performed easily.

  (2) When acquiring the store code from the user terminal 10, the control unit 21 of the management server 20 of the present embodiment outputs a product list of products in the store to the user terminal 10 (step S2-3). And the control part 21 performs the selection process of confirmation object in a goods list (step S2-4), and the output process of the navigation information (to the goods arrangement place of the selected goods) from an entrance to the target goods shelf Is executed (step S2-5). Thereby, after confirming the actual product at the store where the store entered, it is possible to grasp the product that can be delivered.

  (3) When the control part 21 of the management server 20 of this embodiment performs the selection process of the confirmation object in the goods list of the goods in a store (step S2-4), it is the purpose (selected goods) from the entrance. A process for outputting navigation information to the product shelf is executed (step S2-5). Thereby, the user can be guided to the installation position of the selected product.

  (4) When the control unit 21 of the management server 20 of the present embodiment executes the product code acquisition process (step S3-1), the control unit 21 registers the product as a purchase candidate (step S3-2), A process of outputting comparison information with the purchase candidate is executed (step S3-3). Thereby, the user can determine purchase candidates while confirming the purchase schedule.

  (5) When the control unit 21 of the management server 20 of the present embodiment registers a product as a purchase candidate (step S3-2), the control unit 21 executes a process for introducing a similar product as a purchase candidate (step S3-4). Thereby, it is possible to introduce a product similar to a product registered as a purchase candidate by the user.

  (6) The control unit 21 of the management server 20 according to the present embodiment executes a process of outputting navigation information from the current location to the sales shelf when a product is selected in the introduction process of the similar product of the registered purchase candidate (step) S3-5). In this process, the control unit 21 generates navigation information from the product placement location (current location) of the registered purchase candidate product to the product placement location (destination) of the selected product, and sends it to the user terminal 10. indicate. With this navigation information, the user can efficiently reach the installation position of the next product.

  (7) The control unit 21 of the management server 20 of the present embodiment acquires cancellation information (step S4-1), executes a selection process of a confirmation target in the product list (step S2-4), and the selected product The (object) product shelf position information output process is executed (step S4-6). Thereby, even when the previous product is not selected as a purchase candidate, the user can be guided to the product shelf of the next selected product.

  (8) The control unit 21 of the management server 20 of the present embodiment specifies the number of stocks included in the purchase candidate product record 230 in the purchase candidate inventory status confirmation process (step S5-2), and the user terminal The specified inventory quantity is displayed in association with the product on the 10 purchase confirmation screens. Thereby, purchase of a product can be determined while checking the current inventory status of the product at each store.

  (9) When the control unit 21 of the management server 20 according to the present embodiment executes the purchase number acquisition process using the purchase confirmation screen, the control unit 21 executes the output process of the comparison information between the purchase schedule and the purchase candidate (step S5- 4). Thereby, it is possible to support the purchase of an appropriate amount of merchandise while confirming the schedule.

  (10) The control unit 21 of the management server 20 according to the present embodiment is associated with the target person of the group of the purchase schedule list record 221 in the output process (step S5-4) of the comparison information between the purchase schedule and the purchase candidate. When there are no more product records 230 than the necessary number (internal capacity), a display indicating that there are not enough souvenirs for the group is displayed on the user terminal 10. Thereby, the user can grasp | ascertain the appropriate quantity of goods, when dividing the content of goods.

Moreover, you may change the said embodiment as follows.
In the above-described embodiment, the control unit 21 of the management server 20 performs the inventory status confirmation process (step S5-2) of the purchase candidate in the delivery request process. In this process, the control unit 21 may calculate the required number of days from the store to the delivery destination, and output a comparison result between the required number of days and the expiration date of the product to the user terminal 10. Specifically, the control unit 21 includes a required delivery days table in which the required days for delivery are recorded in association with a delivery area identifier for specifying a delivery area and an arrival area identifier for specifying an arrival area. . Furthermore, the control unit 21 includes shipping area specifying data in which a shipping area identifier corresponding to the store location is recorded in association with the store code, and arrival area specifying data specifying the arrival area corresponding to the address. The control unit 21 specifies the purchase candidate product record 230 in the purchase candidate inventory status confirmation process (step S5-2), and the shipping region of the store associated with the store code recorded in the product record 230. The identifier is specified in the shipping area specifying data. Next, the control unit 21 specifies the delivery destination of the user record 220 in which the user code is recorded, and specifies the arrival area identifier corresponding to this delivery destination in the arrival place specifying data. And the control part 21 specifies the required days linked | related with the specified dispatch area identifier and arrival area identifier from a delivery required days table.

  The control unit 21 calculates the arrival best-before period by subtracting the specified required number of days from the number of days in each best-before period of the product record 230. The control unit 21 transmits the calculated best-before-arrival period to the user terminal 10. Thereby, the user can grasp the best-before period after the commodity arrives and can determine whether or not to decide to purchase the commodity.

  Further, the control unit 21 may display the specified required number of days together with the best-before period of each product instead of calculating the best-before-arrival period. Also by this, the user can grasp the best-before period after the commodity arrives, and can determine whether or not to decide to purchase the commodity.

  In the above embodiment, when the login process (step S5-0) from the user is completed on the last day, the control unit 21 of the management server 20 executes the delivery request process according to the user's operation. In addition, the control unit 21 of the management server 20 may alert the delivery request process according to the travel schedule. Specifically, the control unit 21 connects to a travel schedule storage unit that stores travel schedule data in association with the user code. The control unit 21 continuously monitors the user's travel schedule. When the control unit 21 determines that the final predetermined date and time of the local stay at the travel destination (for example, the scheduled arrival date and time of the hotel staying on the last day) has been reached, the user of the user code included in this travel schedule The record 220 is specified in the user information storage unit 22. Next, the control unit 21 transmits an alert e-mail for a delivery request to the contact information (email address) of the user record 220. Thereby, the user can purchase a product at an appropriate timing. Further, the transmission timing of the alert mail is not limited to the predetermined date and time on the last day of the trip. For example, a reminder mail may be transmitted on the date obtained by subtracting the number of days required for delivery of the product from the last day. Thus, considering the required delivery date and time, the product can be delivered to the delivery destination in a timely manner when returning from the trip.

  In the above embodiment, the control unit 21 of the management server 20 acquires store identification information for identifying a store included in a two-dimensional code (code image) provided at the entrance of the store from the user terminal 10. The store identification information acquired from the user terminal 10 is not limited to the case of acquiring from the code image provided at the entrance of the store. For example, the store identification information for identifying the store is included in the code image provided in the product shelf or the product. Alternatively, it may be obtained from this code image. Thereby, the two-dimensional code including the store code provided at the entrance of the store can be omitted.

-In above-mentioned embodiment, the control part 21 of the management server 20 performed the store information specific process, the inventory check process of the goods in a shop, and the goods list output process in the process at the time of entrance (step S2-1-). S2-3). In this product list output process, products that match the user's purchase schedule list may be displayed as recommended products. Here, for example, the control unit 21 of the management server 20 specifies the content (number) of products in the product record 230 specified in the inventory confirmation process (step S2-2) of the products in the store. Next, the control unit 21 specifies the required number of purchase schedule list records 221 associated with the user code. Then, the control unit 21 compares the content capacity of the product with the required number, and specifies a product with an internal capacity greater than the required number as a recommended product. In step S2-3, the control unit 21 provides a display (“recommendation” display) that can identify the recommended product on the product list. This makes it possible to recommend a product that matches the user's desire to purchase.
Furthermore, information for specifying the preference of each target person may be registered, and a product that matches the preference information may be specified as a recommended product. In this case, in the purchase schedule list record 221, preference information (for example, for a person who likes Japanese confectionery, a product type or keyword such as bun or candy) is registered. And the control part 21 of the management server 20 specifies the product classification of the product record 230 specified in the inventory confirmation process (step S2-2) of the product in a store. Next, the control unit 21 compares the preference information of each target person in the purchase schedule list record 221 specified based on the user code with the product type of the specified product record 230. Then, the control unit 21 identifies a product that matches the preference information as a recommended product, and outputs it on the product list in step S2-3. Thereby, the goods which matched the object person's preference can be recommended.

  In the above embodiment, the control unit 21 of the management server 20 records the total budget for product purchase in the purchase schedule registration process (step S1-2). Instead of this, the budget of souvenirs (products) for each target person may be recorded. In this case, the control unit 21 specifies a target person to be associated with the purchase candidate before the output process (steps S3-3 and S5-4) of the comparison information between the purchase schedule and the purchase candidate in the delivery request process. May be executed to obtain the association information. And the control part 21 displays the message which shows a budget over on the user terminal 10, when the price of budget including a mailing cost of a purchase candidate and the purchase candidate matched with the price is larger than a budget. Also good. Thereby, the user can grasp in which target person the budget is exceeded.

  -In the above-mentioned embodiment, control part 21 of management server 20 performed introduction processing of similar goods of a registered purchase candidate (Step S3-4). In this process, for example, products of the same price range may be specified as similar products, not limited to products including the product types and keywords of all registered products.

  In the above embodiment, the control unit 21 of the management server 20 transmits to one collection management terminal in the collection instruction process (step S5-6), and the same collection person uses the collection management terminal to send the product. Collected. Instead of this, when the stores are dispersed, the products of the stores handled by a plurality of persons in charge of collection may be collected and delivered. In this case, the management server 20 is connected to the jurisdiction collection data storage unit that stores the store code of each store in association with the collection management terminal identifier that identifies the collection management terminal in the area to which each store belongs. And the control part 21 of the management server 20 notifies the goods management information of the goods purchased in each store, requester information, and delivery destination information to the collection management terminal corresponding to the collection management terminal identifier corresponding to each store. . And I have you deliver goods for every area. Thereby, when visiting a plurality of discrete visiting places, it is possible to efficiently deliver the purchased product. In addition, a collection management terminal may be arranged at each store, and purchased products may be shipped from each store.

  In the above embodiment, the explanation has been given as the product purchase delivery support used for providing the souvenir purchase support service for supporting the delivery of the souvenir. Product purchase and delivery support is not limited to souvenir purchases, but applies when purchasing and delivering products after visiting multiple stores and checking the actual product. be able to. For example, the present invention may be similarly applied when purchasing a plurality of furniture and electrical appliances in moving or the like.

  DESCRIPTION OF SYMBOLS 10 ... User terminal, 20 ... Management server, 21 ... Control part, 22 ... User information storage part, 23 ... Merchandise information storage part, 24 ... Candidate information storage part, 25 ... Delivery information storage part, 211 ... User registration Part 212, selection support part, 213 ... delivery accepting part, 220 ... user record, 221 ... purchase schedule list record, 230 ... merchandise record, 240 ... candidate record, 250 ... delivery acceptance record, 251 ... delivery commodity record.

Claims (9)

A user information storage unit that records delivery destination information related to the delivery destination of the product in association with the user information;
A candidate information storage unit in which store identification information for specifying a store selling products and product identification information for specifying a delivery candidate product are recorded in association with user information;
A delivery management server comprising a user terminal and a control unit connected to the delivery management terminal;
The control unit is
From the user terminal, obtain store identification information for identifying the store included in the code image provided in the store,
From the user terminal, obtain product identification information included in a code image provided in the product placed in the store,
The acquired store identification information and the product identification information are associated with user information corresponding to the user terminal, registered in the candidate information storage unit,
When obtaining a delivery candidate output request from the user terminal, check the inventory status of the product in the product identification information associated with the user information recorded in the candidate information storage unit, Output to the user terminal,
For the delivery candidate designated at the user terminal, based on the store information associated with the delivery candidate, the goods are collected from each store and delivered to the delivery destination recorded in the user information storage unit A delivery management server that outputs information instructing to a delivery management terminal. In connection with the store identification information, connected to a product information storage unit that stores product identification information of products that can be delivered in the store of the store identification information,
When the control unit acquires store identification information in a code image of a store from the user terminal, the control unit outputs a product list of deliverable products associated with the store identification information to the user terminal. The delivery management server according to claim 1. In the product information storage unit, information related to the product installation position of the product identification information is stored in association with the product identification information,
When the control unit acquires product identification information of a product selected in the product list from the user terminal, the control unit acquires an installation position associated with the product identification information from the product information storage unit, The delivery management server according to claim 2, wherein information for guiding the user to the installation position is output to the user terminal. In the product information storage unit, information related to the product installation position of the product identification information is stored in association with the product identification information,
The control unit is
When product identification information included in a code image provided for a product placed in the store is acquired from the user terminal, an installation position associated with the product identification information is acquired from the product information storage unit. Current location,
When acquiring the product identification information of the product selected in the product list from the user terminal, the installation position associated with the product identification information is acquired from the product information storage unit as a destination,
4. The delivery management server according to claim 3, wherein information for guiding from the present location to the destination is output to the user terminal. In the user information storage unit, information related to the purchase schedule of the product is recorded,
The said control part matches with the delivery candidate output in the said user terminal, and a purchase plan, and outputs the information according to this matching result to the said user terminal. The delivery management server according to any one of claims. The information on the number of components contained in the product further includes an article information storage unit recorded in association with the product identification information of the product,
6. The delivery management server according to claim 5, wherein the control unit performs matching with the purchase schedule based on the number of the components. The control unit is
Calculate the required days to the delivery destination,
7. An expiration date of a product as a delivery candidate is specified, and whether delivery is possible or not is output to the user terminal based on a comparison result between the required number of days and the expiration date. The delivery management server described in 1. A user information storage unit that records delivery destination information related to the delivery destination of the product in association with the user information;
A candidate information storage unit in which store identification information for specifying a store selling products and product identification information for specifying a delivery candidate product are recorded in association with user information;
A delivery management method using a delivery management server comprising a user terminal and a control unit connected to the delivery management terminal,
The control unit is
From the user terminal, obtain store identification information for identifying the store included in the code image provided in the store,
From the user terminal, obtain product identification information included in a code image provided in the product placed in the store,
The acquired store identification information and the product identification information are associated with user information corresponding to the user terminal, registered in the candidate information storage unit,
When obtaining a delivery candidate output request from the user terminal, check the inventory status of the product in the product identification information associated with the user information recorded in the candidate information storage unit, Output to the user terminal,
For the delivery candidate designated at the user terminal, based on the store information associated with the delivery candidate, the goods are collected from each store and delivered to the delivery destination recorded in the user information storage unit A delivery management method, characterized in that information for instructing is output to a delivery management terminal. A user information storage unit that records delivery destination information related to the delivery destination of the product in association with the user information;
A candidate information storage unit in which store identification information for specifying a store selling products and product identification information for specifying a delivery candidate product are recorded in association with user information;
A program used for a delivery management server comprising a user terminal and a control unit connected to the delivery management terminal,
The control unit
From the user terminal, obtain store identification information for identifying the store included in the code image provided in the store,
From the user terminal, obtain product identification information included in a code image provided in the product placed in the store,
The acquired store identification information and the product identification information are associated with user information corresponding to the user terminal, registered in the candidate information storage unit,
When obtaining a delivery candidate output request from the user terminal, check the inventory status of the product in the product identification information associated with the user information recorded in the candidate information storage unit, Output to the user terminal,
For the delivery candidate designated at the user terminal, based on the store information associated with the delivery candidate, the goods are collected from each store and delivered to the delivery destination recorded in the user information storage unit A delivery management program that functions as a means for outputting information for instructing to a delivery management terminal.

Images