JP2015090556A - Information processing system and information processing method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information processing system capable of promoting both a user and venues such as shops which the user visits to introduce the system.SOLUTION: A register device 3 of a shop converts into a two-dimensional code a registration ID received as a response to transmission of a shop ID preliminarily assigned and point information indicating the number of points corresponding to a sales amount, and prints the registration ID converted on a receipt. A user images and analyzes the two-dimensional code on the receipt with a camera part provided in a portable terminal device 2, reproduces the registration ID, and transmits to a server device 1 the registration ID with a user ID preliminarily assigned. The server device 1 transmits to the register device 3 as a reply the registration ID corresponding to the point information received from the register device 3. Further, the server device 1 registers the point information corresponding to the registration ID received from the portable terminal device 2 of the user in association with the user ID in database.

Description

  The present invention relates to an information processing system and an information processing method.

  Today, an application program called “foursquare (registered trademark)” that provides a service combining a location information service and an SNS (social network service) is known.

  When using this FourSquare application program (hereinafter referred to as FSAP), the user installs FSAP in his mobile terminal device and performs user registration with the FourSquare server device on the Internet.

  Next, the user activates FSAP at a desired location. The control unit (CPU) of the mobile terminal device communicates with the server server of Foursquare on the Internet according to the activated FSAP, and location information called “venue” registered in advance corresponding to the current location of the user And display a list on the display unit. In many cases, this venue is information on stores, sightseeing spots, and the like that exist within a predetermined geographical range from the current position.

  When a user selects a desired venue from the list of venues, the control unit (CPU) of the mobile terminal device displays detailed information such as the address, telephone number, and map of the selected venue in Foursquare. Obtained from the server device and displayed on the display unit. The user checks whether or not the selected venue is a desired venue while displaying such detailed information. Then, the user operates a check-in button on the display screen when the selected venue is the venue desired by the user.

  When the check-in button is operated, the CPU of the mobile terminal device transmits information indicating the venue selected by the user to the four-square server device together with the user registration information. The server device of Foursquare stores the information on the venue selected by the user in the database in association with the user registration information.

  The server device of Foursquare counts the number of check-ins for each venue for each user, and gives a badge to the user according to, for example, the number of check-ins for each venue. This badge is an image imitating a badge formed of metal or the like, and is displayed on a display unit of a given user's mobile terminal device.

  In addition, the server device of Foursquare recognizes the user who has the highest number of check-ins for each venue as the mayor of the venue. The server device of FourSquare introduces other users by transmitting the information of the users authorized as Mayer in the detailed information described above.

  In addition, Foursquare can check the check-in status of other users. It is also possible to communicate with other users during check-in by e-mail or the like.

  In the case of such Foursquare, the user can obtain an honorary benefit such as a badge or a Mayer title by increasing the number of check-ins to the venue. In addition, a venue store or the like can obtain a monetary profit when a user who uses a badge or a title of a Mayer or a user who visits by introduction through communication such as an email uses the store.

  However, the user visiting the venue is not intended to use the venue store, but to increase the number of check-ins for the venue. For this reason, the user who visited the venue does not necessarily contribute to the sales of the store.

  That is, a user who is only interested in increasing the number of check-ins can visit the venue and check in without using the store. Even in this case, since the number of check-ins is incremented by the server device of Foursquare, there is a profit for the user, but for the store, a monetary profit cannot be obtained because it is not used by the user.

  This is because the Foursquare system counts the number of user check-ins on the server device. If the user who visited the venue does not use the store, it will be difficult for the store to make a profit. For this reason, the Foursquare system has been difficult to introduce for stores.

  The present invention has been made in view of the above-described problems, and an object thereof is to provide an information processing system and an information processing method that can promote the introduction of both a user and a store at each place visited by the user. To do.

  As a means for solving the above-described problems, the present invention provides at least a first transmission unit that transmits point information corresponding to store identification information and sales amount given in advance, and registration identification corresponding to the received point information. A second transmission unit that returns information, an output control unit that converts the returned registration identification information into image information and outputs the image information, and an imaging control unit that controls the imaging unit to capture the output image information A restoration unit that analyzes the captured image obtained from the imaging unit and restores registration identification information; a third transmission unit that transmits the restored registration identification information together with user identification information given in advance; and A storage control unit that stores, in the storage unit, point information corresponding to the registered identification information received together with the user identification information in association with the user identification information.

  According to the present invention, there is an effect that it is possible to promote the introduction of the system of both the user and the store at each place visited by the user.

FIG. 1 is a system configuration diagram of the communication system according to the first embodiment. FIG. 2 is a hardware configuration diagram of a server device provided in the communication system according to the first embodiment. FIG. 3 is a functional block diagram of a server device provided in the communication system according to the first embodiment. FIG. 4 is a hardware configuration diagram of the mobile terminal device provided in the communication system according to the first embodiment. FIG. 5 is a functional block diagram of the mobile terminal device provided in the communication system according to the first embodiment. FIG. 6 is a hardware configuration diagram of a register device provided in the communication system according to the first embodiment. FIG. 7 is a functional block diagram of a register device provided in the communication system according to the first embodiment. FIG. 8 is a timing chart for explaining the point registration operation of the communication system according to the first embodiment. FIG. 9 is a diagram illustrating an example of the usage history of each user's store registered in the database of the server device of the communication system according to the first embodiment. FIG. 10 is a diagram illustrating a list of stores near the current position displayed on the display unit of the mobile terminal device of the communication system according to the first embodiment. FIG. 11 is a diagram illustrating a display example of the store information of the selected store displayed on the display unit of the mobile terminal device of the communication system according to the first embodiment. FIG. 12 is a diagram for explaining store information and various setting examples of each store registered in the database of the server device of the communication system according to the first embodiment. FIG. 13 is a diagram for explaining an expiration date mode number for setting an expiration date of a point registered in the database of the server device of the communication system according to the first embodiment. FIG. 14 is a diagram for explaining a display form of ranking displayed on the user's mobile terminal device by registering the communication system of the first embodiment in the database of the server device. FIG. 15 is a system configuration diagram of a communication system according to the second embodiment. FIG. 16 is a timing chart for explaining the point registration operation of the communication system according to the second embodiment.

  Hereinafter, a communication system according to an embodiment to which an information processing system and an information processing method are applied will be described in detail with reference to the accompanying drawings. First, the communication system according to the first embodiment makes it possible to send and receive emails between users of a communication system, or a user using a store writes an impression on a bulletin board for the store and uses it for other purposes. A communication function as an SNS (social network service) such as introduction to a person is provided. The communication system according to the first embodiment includes such a communication function and also includes a number of characteristic functions described below. Although the communication system is provided with a number of characteristic functions described below, the communication system according to the first embodiment does not have a communication function. Only characteristic functions may be provided.

(First embodiment)
FIG. 1 is a system configuration diagram of the communication system according to the first embodiment. As shown in FIG. 1, the communication system is configured by connecting a communication server device 1, a mobile terminal device 2, and a cash register device 3 to each other via a network 4. Communication server device 1 is hereinafter referred to as server device 1. The cash register device 3 is hereinafter referred to as a register device 3.

  FIG. 2 is a hardware configuration diagram of the server apparatus 1. The server device 1 can have a hardware configuration similar to that of a normal personal computer device. That is, the server device 1 includes a CPU 11, a ROM 12, a RAM 13, a hard disk drive (HDD) 14, an input / output interface (I / F) 15, and a communication I / F 16. CPU is an abbreviation for “Central Processing Unit”. ROM is an abbreviation for “Read Only Memory”. RAM is an abbreviation for “Random Access Memory”. The CPU 11, ROM 12, RAM 13, HDD 14, input / output I / F 15, and communication I / F 16 are connected to each other via a bus line 17 so as to communicate with each other.

  The CPU 11 operates using the RAM 13 or the like as a work memory in accordance with a server application program (hereinafter referred to as SAP) stored in advance in a storage unit such as the ROM 12, the RAM 13, or the HDD 14, and controls the overall operation of the server device 1. That is, the application program for realizing the communication system of the first embodiment includes the above-described SAP, the portable application program (KAP) installed in the portable terminal device, and the register device application program installed in the register device 3. (RAP). SAP is stored in the HDD 14 or the like of the server device 1.

  The example shown in FIG. 2 shows an example in which SAP is stored in the HDD 14. The SAP may be downloaded from another computer device on the network 4. Further, the present invention is not limited to this, and the SAP may be provided by being recorded on a recording medium that can be read by a computer device such as a CD or a DVD in an installable or executable format.

  FIG. 3 is a functional block diagram of the server device 1. Each function shown in FIG. 3 may be realized by software only with SAP, may be realized with software and hardware, or may be realized only with hardware. As illustrated in FIG. 3, the server device 1 includes a communication control unit 51, an ID generation unit 52, and a database management unit 53. The ID generation unit 52 generates a registration identification number (registration ID) for registering, with the server device 1, point information corresponding to the amount of money that the user purchased a product or service transmitted from the register device 3. . The point is the purchase of goods at the store that purchased the product, the partner store that is affiliated with the store that purchased the product, etc. that is given when the user purchases the product or service, etc. It is a score having a monetary value that can be used for exchanging goods.

  The communication control unit 51 is an example of a second transmission unit, and controls communication between the server device 1 and the mobile terminal device 2 and between the server device 1 and the register device 3. The communication control unit 51 receives the point information transmitted from the register device 3 and transmits the registration ID generated by the ID generation unit 52 to the mobile terminal device 2. The database management unit 53 is an example of a storage control unit. For example, using the HDD 14 shown in FIG. 2 as a database, the store ID of each store, the user ID of each user, the number of uses for each store used by each user, Stores and manages points and the like for each store registered by each user. In this example, the HDD 14 is an example of a storage unit.

  FIG. 4 is a hardware configuration diagram of the mobile terminal device 2. As illustrated in FIG. 4, the mobile terminal device 2 includes a CPU 21, a ROM 22, a RAM 23, a memory 24 such as a semiconductor memory (an HDD or the like), a wireless communication unit 25, a display unit 26, a position detection unit 27, and a camera unit 28. have. The CPU 21 to the camera unit 28 are communicably connected to each other via the bus line 29.

  The memory 24 stores a portable application program (KAP). The CPU 21 operates according to KAP to register points for the server device 1 described later, display a store use history, and the like. The wireless communication unit 25 enables wireless communication with the server device 1 via the wireless base station 5 shown in FIG. The display part 26 is a display part provided with the touch detection apparatus formed with the transparent electrode, and detects a contact operation position, a contact operation direction, etc. by the change of the electrostatic capacitance of the location which the user contact-operated, for example.

  The position detection unit 27 detects the current position of the mobile terminal device 2. As the position detector 27, a so-called GPS (Global Positioning System) sensor may be used, or the current position may be detected from information transmitted to and received from the radio base station 5. The camera unit 28 images a two-dimensional code corresponding to a point or the like printed or displayed by a register device 3 to be described later. The imaged two-dimensional code is analyzed by a two-dimensional code processing unit 57 (FIG. 5) described below and registered in the database of the server device 1.

  FIG. 5 is a functional block diagram of the mobile terminal device 2. Each function shown in FIG. 5 may be realized by software only with KAP, may be realized with software and hardware, or may be realized only with hardware. As illustrated in FIG. 5, the mobile terminal device 2 includes an imaging control unit 56, a two-dimensional code processing unit 57, an information acquisition unit 58, a communication control unit 59, and a display control unit 60. The imaging control unit 56 controls imaging of a two-dimensional code by the camera unit 28 which is an example of an imaging unit. The two-dimensional code processing unit 57 is an example of a restoration unit. The two-dimensional code processing unit 57 analyzes the two-dimensional code picked up by the camera unit 28, and allows the user to register points in the server device 1 and points given by the store. Play the registration ID.

  The information acquisition unit 58 acquires various types of information registered in the database of the server device 1. The communication control unit 59 is an example of a third transmission unit, and acquires various information from the database of the server device 1 and wireless communication for registering points given from the store with the server device 1. Perform wireless communication. The display control unit 60 controls the display unit 26 to display the points given from the store and the various information acquired from the database of the server device 1, which are the analysis results of the two-dimensional code.

  FIG. 6 is a hardware configuration diagram of the register device 3. As shown in FIG. 6, the register device 3 includes a CPU 31, ROM 32, RAM 33, HDD 34, input / output I / F 35, communication I / F 36, operation unit 37, display unit 38, printing unit 39, card reader 41, and bar code. A reader 42 is provided. The CPU 31 to the card reader 41 are connected via a bus line 43 so that they can communicate with each other. The bar code reader 42 is a so-called handy type bar code reader that reads and operates a one-dimensional code (bar code) attached to a product or the like by a person in charge at the store side. It is connected to the bus line 43 via F35.

  The operation unit 37 includes a plurality of keys such as a numeric keypad. The person in charge at the store operates the operation unit 37 to input sales proceeds. The printing unit 39 prints the product name or service name of the product purchased by the user and the purchase price on a receipt which is an example of a recording medium. The printing unit 39 prints a two-dimensional code including information such as a store name, a purchase price, and points given from the store according to the purchase price on a receipt. The display unit 38 is, for example, a liquid crystal display unit, and displays the sales amount and the change amount.

  Note that a two-dimensional code to be printed on the receipt may be displayed on the display unit 38. As will be described later, in the case of the communication system according to the embodiment, the user captures the two-dimensional code printed on the receipt with the camera unit 28 of the mobile terminal device 2 so that the points given from the store side are stored in the server. A registration ID for registering in the device 1 is acquired. Therefore, the two-dimensional code to be printed on the receipt is displayed on the display unit 38, and the user prints the two-dimensional code on the receipt by capturing the two-dimensional code displayed on the display unit 38 with the camera unit 28. The receipt can be saved as much as it is not necessary.

  The HDD 34 stores the above-described register device application program (RAP). The CPU 31 operates in accordance with the RAP to register the points granted according to the sales amount in the server device 1. Further, the CPU 31 controls printing of a registration ID or the like for registering the points acquired by the user in the server device 1 on the receipt. The card reader 41 reads personal information and card information stored in a user's credit card when the user purchases a product or the like by so-called card payment.

  FIG. 7 is a functional block diagram of the register device 3. Each function shown in FIG. 7 may be realized by software only by RAP, may be realized by software and hardware, or may be realized only by hardware. As illustrated in FIG. 7, the register device 3 includes a point calculation unit 65, a communication control unit 66, a print control unit 67, and a display control unit 68.

  The point calculation unit 65 calculates points corresponding to the sales amount. The communication control unit 66 is an example of a first transmission unit, and acquires a registration ID for registering the calculated points in the database of the server device 1 by communicating with the server device 1. The communication control unit 66 acquires various information registered in the database of the server device 1.

  The print control unit 67 controls the printing unit 39 so that the points given to the user and the registration ID for the user to register the points in the database of the server device 1 are printed on the receipt. The display control unit 68 displays on the display unit 38 the product name, the price, and the like input by the operation unit 37 or read by the barcode reader 42. Further, the display control unit 68 displays various information acquired from the server device 1 on the display unit 38. The print control unit 67 and the display control unit 68 are an example of an output control unit.

  Next, the point registration operation in the communication system of such an embodiment will be described. FIG. 8 is a timing chart showing a flow until points issued at the store are registered in the database of the server device 1 by the user.

  First, as a premise, the user starts KAP installed in the mobile terminal device 2 (or another terminal device such as a personal computer device), accesses the server device 1, and handles the handle name, mail address, Register user information such as a password. Similarly, the store also starts the RAP installed in the register device 3 (or another terminal device such as a personal computer device) and accesses the server device 1 to store the store name, address, telephone number, and mail address. And store information such as a ranking display form to be described later. The server device 1 issues a user ID to the user for which user information has been registered. Moreover, the server apparatus 1 issues store ID with respect to the store in which store information etc. were registered. As a result, the communication system of the embodiment can be used.

  The user purchases a product at a desired store or receives a service, and pays the price. The person in charge of the store operates the operation unit 37 of the register device 3 or operates the bar code reader 42 to input the sales amount. The point calculation unit 65 shown in FIG. 7 calculates points corresponding to the input sales amount. The point information indicating the calculated points is transmitted to the server device 1 together with the store ID by the communication control unit 66 in step S1.

  The communication control unit 51 of the server device 1 illustrated in FIG. 3 receives and controls the point information transmitted from the register device 3 and the store ID. The ID generation unit 52 of the server device 1 generates (issues) a registration ID for registering the point information received from the store in the database. The communication control unit 51 transmits the generated registration ID to the register device 3 in step S2. Further, the database management unit 53 stores the issued registration ID, store ID, and point information in the database in association with each other.

  As will be described below, in the case of the communication system of the embodiment, when a user performs a point registration operation using a registration ID, the points issued from the store are fully registered in the database of the server device 1. The For this reason, it can be said that the stage in which the server device 1 stores the issued registration ID, the shop ID, and the point information in association with each other in a database is a temporary registration stage of points.

  Next, in step S3, the print control unit 67 of the register device 3 illustrated in FIG. 7 generates a two-dimensional code including the point information indicating the issued point, the registration ID received from the server device 1, the store ID, and the like. The printing unit 39 is controlled to print on the receipt. Accordingly, the receipt on which the above-described two-dimensional code is printed is discharged from the paper discharge unit of the register device 3. The person in charge of the store hands the discharged receipt to the user.

  Next, the user who receives the receipt on which the two-dimensional code is printed registers the acquired points. If the user does not wish to register points, the user may discard the received receipt. On the server device 1 side, the points at the provisional registration stage are held for a predetermined period such as one year from the date of issue, as described above, and are deleted from the database after the predetermined period has elapsed.

  When registering the acquired points, the user activates the KAP of the mobile terminal device 2 and selects the point registration menu. When the point registration menu is selected, the imaging control unit 56 of the mobile terminal device 2 shown in FIG. 5 activates the camera application program and sets the camera unit 28 to the imaging mode of the two-dimensional code. In step S4, the imaging control unit 56 controls the imaging of the camera unit 28 set in the imaging mode of the two-dimensional code according to the imaging operation of the user so that the two-dimensional code printed on the receipt is imaged. To do.

  When the two-dimensional code is imaged, in step S5, the two-dimensional code processing unit 57 analyzes the image information of the two-dimensional code, and the registration ID given from the server device 1, the store ID of the store to which the point is given, And the point information given from the store is extracted. The display control unit 60 displays on the display unit 26 a message for asking the user whether or not points are registered and a selection button for whether or not points are registered, along with the extracted registration ID and the like. When point registration is selected by the user operating the selection button, the display control unit 60 displays a user ID input screen and a transmission execution button on the display unit 26.

  When the user inputs the user ID on the input screen and operates the transmission execution button, the communication control unit 59 determines in step S6 the input user ID and the registration ID extracted from the two-dimensional code. Is sent to the server device 1 to make a point registration request.

  When the point registration request is received, the database management unit 53 of the server device 1 refers to a database such as the HDD 14 using the registration ID transmitted from the user's portable terminal device 2 in step S7. In addition, the database management unit 53 searches for a store ID and point information that are temporarily registered in association with the same registration ID as the registration ID transmitted from the mobile terminal device 2 of the user. Then, the database management unit 53 registers the searched store ID and point information in the database in association with the user ID transmitted from the user's mobile terminal device 2 (main registration). If the point information of the same user and the same store is already registered in the database, the database management unit 53 adds and registers new point information with the registered point information. Thus, each time points are registered by the user, the corresponding store points are accumulated on the database.

  Further, when the main registration is completed, the server device 1 changes the registration ID received from the portable terminal device 2 to a status of “used”. Thereby, the injustice which registers a point twice using the same registration ID can be prevented.

  FIG. 9 shows a registration example of point information and the like registered in the database of the server device 1. In the case of the example shown in FIG. 9, the store used by each user, the number of uses, and the acquisition points (integrated points) are associated with each other and registered in the database. FIG. 9 shows that a user having a user ID of “rys1” has visited the store with a store ID of “ab1” five times in the past and purchased a total of 800 points of goods or provided services. It shows that. Also, FIG. 9 shows that a user having a user ID of “rys1” has visited the store with the store ID of “ad2” for the past 15 times, and received a total of 2500 points of goods or service provision. It shows that. Further, FIG. 9 shows that a user having a user ID of “rys3” has visited the store with a store ID of “dd4” in the past seven times, and has purchased a total of 70 points of goods or provided services. It shows that I received it.

  Next, in the communication system of the embodiment, the community service described below is provided. First, FIG. 10 is an example of store information displayed on the display unit 26 of the mobile terminal device 2 when the user designates display of desired store information. In this case, the user starts KAP at a desired location, logs in to the communication system, and designates search for surrounding stores. If this designation | designated operation is made, the information acquisition part 58 of the portable terminal device 2 shown in FIG. 5 will acquire the present position of the portable terminal device 2 from the position detection part 27 shown in FIG.

  The server device 1 searches stores in the vicinity of the current position of the mobile terminal device 2 from the database, and transmits a list screen of store names, addresses, and telephone numbers of the stores to the mobile terminal device. The display control unit 60 of the mobile terminal device 2 displays a list screen as shown in FIG. 10 received from the server device 1 on the display unit 26, for example. The user selects and operates a store for which browsing of store information is desired from the list screen. By this selection operation, the information acquisition unit 58 transmits information indicating the store selected by the user to the server device 1 to make an information acquisition request.

  As will be described later, the database of the server device 1 stores various information on each user and each store. The server device 1 reads information corresponding to the acquisition request from the database and transmits the information to the user's portable terminal device 2 or the register device 3 of the store. In the case of the example now being described, the server device 1 reads store information of the store selected by the user from the database and transmits it to the mobile terminal device 2. The display control unit 60 of the mobile terminal device 2 displays the store information received from the server device 1 on the display unit 26.

  FIG. 11 shows a display example of the store information displayed on the display unit 26 of the mobile terminal device 2. In the case of the example shown in FIG. 11, as store information, the number of times the user uses the store, the name of the current Mayer of the store, and the store information required for the owner of the mobile terminal device 2 to be given the Mayer title. The number of times of use and advertisement information from the store to each user are displayed.

  More specifically, in the case of this communication system, the database management unit 53 of the server device 1 searches the database for a user who holds the maximum number of times of use for the store selected by the user. Then, information for introducing the user who holds the maximum number of times of use as a Mayer of the store is included in the store information and transmitted to the mobile terminal device 2. As a result, the name of the person who has the highest number of uses is introduced on the display screen of the store information displayed on the mobile terminal device 2.

  In addition, the database management unit 53 of the server device 1 uses the store information acquisition request when searching the database for a user who has the highest number of uses for the store selected by the user. Search the database for the number of times the person uses the store. Then, the database management unit 53 uses the value of the difference +1 between the current number of uses of the Mayer and the number of uses of the user who has requested acquisition of the store information as a store required until the user is given the title of the Mayer. Calculated as the number of uses of. Information indicating the number of times the store is used until the user is given the Mayer title is included in the store information and transmitted to the mobile terminal device 2 and displayed on the display unit 26.

  In the case of the communication system of the embodiment, each store can select the number of acquired points instead of the number of uses. In this case, as store information, the number of points acquired by the user for the store, the name of the current Mayer (the highest point holder) of the store, and the points required for the owner of the mobile terminal device 2 to be given the title of Mayer The number, advertisement information from the store to each user, and the like are displayed.

  Next, FIG. 12 is a schematic diagram illustrating an example of store information registered in the database of the server device 1. In the case of the example shown in FIG. 12, the store ID given to each store, the group ID assigned to each group composed of a plurality of stores, and the point grant period are registered in the database as store information. . In the case of the example shown in FIG. 12, the mode number indicating the expiration date of points, the display mode number of the store information display form, and the budget (or points) per user are registered in the database as store information. Yes.

  The store ID is an ID such as ab1, ac1, dd4, or the like that is given from the server device 1 when each store performs store registration with the server device 1. The group ID is given from the server device 1 to the target group when the store registration is performed and the group registration is requested from the store side to the server device 1, for example, g1, g2, etc. ID. The grant period is a period during which points are given, and is specified by the store when editing store information.

  The expiration date mode indicates the expiration date of the points given to the user. In the database, a mode number indicating the valid period of points is registered. FIG. 13 is a mode number table showing the valid period of points. The person in charge on the store side specifies the mode number corresponding to the expiration date of the points issued by the store with reference to the mode number table shown in FIG. 13 when editing the store information. For example, if the point issued by the store has no expiration date, the mode number “1” is designated. Further, when an expiration date is added to the issued points, for example, January 1 to February 10, 2013, a mode number “2” is designated.

  The display mode indicates a display form of store information displayed on the mobile terminal device 2 of the store user. In the database, store information display forms are registered with display mode numbers. FIG. 14 is a mode number table showing a display form of store information. The person in charge on the store side specifies the display mode number corresponding to the display form desired by the store with reference to the mode number table shown in FIG. 14 when editing the store information. For example, when all the users in the store are to be displayed in order of increasing acquisition points, a display mode number of “1” is designated. In addition, when the user is displayed together with five users who frequently use the store, the display mode number “2” is designated. In addition, when all the users who use the own store frequently are displayed in order, the display mode number of “3” is designated. In addition, when the user is displayed together with five users who have many acquisition points of the own store, a display mode number of “4” is designated.

  The average budget (points) is calculated by the store using the register device 3 as “average budget = total sales ÷ number of users” or “average grant points = total number of issued points ÷ number of users”. It is registered in the server device 1.

  Such a communication system according to the first embodiment can obtain the following effects.

  Each user visits a store for the purpose of acquiring points by giving an honorary profit such as a Mayer according to the acquired points. At the store, points are given only to users who have actually purchased goods or received services. For this reason, the user always purchases goods and the like at the store, and can reliably increase sales. Therefore, the user can obtain the above-mentioned honorary profit, the store side can surely increase the sales, and a communication system that can promote the introduction of the system of both the user and the store can be provided. .

  Also, as described with reference to FIG. 14, by displaying the number of acquired points along with other users who have a large number of acquired points, the user who is the user can locate at which position in the regular customer ranking. Can recognize. In addition, according to the position of the regular customer ranking, points may be given to the user in the name of a bonus or the like. Further, the user completes a series of operations only by visiting a desired store, purchasing a product, imaging the two-dimensional code printed on the receipt, and transmitting the image to the server device 1. Real names and profile photos are not required. For this reason, a simple and safe communication system can be provided.

  Further, the store side can grasp regular customers by referring to the number of times of use of each user registered in the database of the server device 1. In addition, at the time of user registration, by asking for and obtaining the input of each user's email address, an approach such as emailing store advertisement information to regular customers can be made possible.

(Second Embodiment)
Next, a communication system according to the second embodiment will be described. The communication system of the first embodiment described above uses the register device 3 on the store side. In contrast, the communication system of the second embodiment uses a tablet-type terminal device (tablet terminal device) on the store side. Note that the first embodiment and the second embodiment are different only in this point. For this reason, only the difference between the two will be described below, and redundant description will be omitted.

  FIG. 15 is a system configuration diagram of a communication system according to the second embodiment. As can be seen from FIG. 15, the communication system of the second embodiment has a tablet terminal device 50 provided on the store side.

  Next, the point registration operation in the communication system of the second embodiment will be described. FIG. 16 is a timing chart showing a flow until points issued at a store are registered in the database of the server device 1 by the user.

  First, as a premise, the user activates KAP installed in the mobile terminal device 2 (or another terminal device such as a personal computer device), accesses the server device 1, and performs user registration. Similarly, the store also installs an application program (information processing program for tablets: TAP) of this communication system in the tablet terminal device 50. Then, the TAP is activated and stores are registered in the server device 1. The server device 1 issues a user ID to the user who has performed user registration. Moreover, the server apparatus 1 issues store ID with respect to the store in which store registration was performed. As a result, the communication system of the embodiment can be used.

  The user purchases a product at a desired store or receives a service, and pays the price. The person in charge of the store activates the TAP of the tablet terminal device 50, and transmits point information indicating the point corresponding to the sales amount to the server device 1 together with the store ID in step S21.

  The server device 1 receives the point information transmitted from the tablet terminal device 50 and the store ID. In addition, the server device 1 generates (issues) a registration ID for registering the point information received from the store in the database. The server device 1 transmits the generated registration ID to the tablet terminal device 50 in the store in step S22. Further, the server device 1 temporarily registers the issued registration ID, store ID, and point information in association with each other in the database.

  Next, in step S23, the tablet terminal device 50 in the store generates and displays a two-dimensional code including the point information indicating the issued points, the registration ID received from the server device 1, the store ID, and the like. The person in charge of the store gives the user the tablet terminal device 50 on which the two-dimensional code is displayed, and prompts the user to capture the two-dimensional code.

  Next, when registering the acquired point, the user activates the KAP of the mobile terminal device 2 and images the two-dimensional code displayed on the tablet terminal device 50 with the camera unit 28. In step S <b> 24, the mobile terminal device 2 controls the imaging of the camera unit 28 so that the two-dimensional code displayed on the tablet terminal device 50 is imaged. Note that if the user does not wish to register points, the user may refuse to capture the two-dimensional code displayed on the tablet terminal device 50.

  When the portable terminal device 2 captures the two-dimensional code, in step S25, the image information of the two-dimensional code is analyzed, and the registration ID given from the server device 1, the store ID of the store to which the point is given, and the store ID are given from the store. Extracted point information and the like. The mobile terminal device 2 displays a message for asking the user whether or not points are registered and a selection button for whether or not points are registered on the display unit 26 together with the extracted registration ID and the like. When point registration is selected by the user operating the selection button, the mobile terminal device 2 displays a user ID input screen and a transmission execution button on the display unit 26.

  When the user inputs the user ID on the input screen and operates the transmission execution button, the mobile terminal device 2 determines in step S26 the input user ID and the registration ID extracted from the two-dimensional code. Is sent to the server device 1 to make a point registration request.

  When receiving the point registration request, the server device 1 refers to a database such as the HDD 14 using the registration ID transmitted from the user's portable terminal device 2 in step S27. Further, the server device 1 searches for the store ID and point information that are temporarily registered in association with the same registration ID as the registration ID transmitted from the user's mobile terminal device 2. Then, the server device 1 registers the searched store ID and point information in the database in association with the user ID transmitted from the user's mobile terminal device 2. In addition, when the point information of the same user and the same store has already been registered in the database, the server device 1 adds and registers the new point information with the registered point information. As described above, each time points are registered by the user, the points of the corresponding store are accumulated in the database as described above.

  Since the communication system according to the second embodiment can be realized by the tablet terminal device 50 instead of the register device 3, the store side may be able to easily and inexpensively introduce the communication system. In addition, the same effects as those of the first embodiment described above can be obtained.

(Modifications and setting examples)
Hereinafter, modified examples and various setting examples of the above-described embodiments will be described.

  First, it is a response at the time of return of goods etc. purchased by the user. In this case, it is preferable to invalidate the points given to the user. Upon return, the user is requested to submit a receipt, and the registration ID (and user ID) is read from the two-dimensional code printed on the receipt. And registration ID (and user ID) is transmitted to the server apparatus 1 from the register | resistor apparatus 3 or the tablet terminal device 50, and the expiration request | requirement of a point is performed. The server device 1 refers to the database using the registration ID (and user ID), thereby detecting a point corresponding to the registration ID and subtracting the detected point. This makes it possible to invalidate points for goods returned from the user. At this time, the server apparatus 1 transmits an e-mail indicating that the points have expired to the e-mail address of the user registered at the time of user registration.

  The server device 1 may notify the user that a certain point has been accumulated, or may issue bonus points. For example, when the usage amount becomes a certain amount, if a certain number of times are accounted regardless of the amount, and if the number of visits is less than a certain number (bonus for changing a new customer to a repeater), bonus points will be given Can be issued. Further, bonus points can be issued when the player is ranked higher (the higher the bonus amount is, the higher the bonus amount), or when the customer visits the store during a specific period.

  Although it is an example, the server apparatus 1 searches the user who becomes the issue target of bonus points by referring to the database, and uses the issued point to the mobile terminal apparatus 2 of the target user. The corresponding bonus point ID is transmitted. The portable terminal device 2 converts the bonus point ID into a two-dimensional code and stores it.

  When using the bonus points, the user brings the mobile terminal device 2 to the store, displays the two-dimensional code of the bonus point ID on the display unit 26 of the mobile terminal device 2, and posts it to the person in charge of the store. On the store side, the register device 3 or the tablet terminal device 50 images the two-dimensional code displayed on the user's mobile terminal device 2 and reproduces the bonus point ID. On the store side, the bonus points corresponding to the reproduced bonus point ID are applied to the payment of the user's money.

  Further, the register device 3 or the tablet terminal device 50 on the store side transmits the reproduced bonus point ID to the server device 1. The server device 1 changes the status of the received bonus point ID stored in the database to a used status. Thereby, unauthorized use of bonus points can be prevented.

  Next, as described with reference to FIG. 12, the server device 1 may manage a plurality of stores in groups. In this case, the points given by shopping at any store in the group can be used at any store within the same group. As a group, in addition to a chain store, a shopping street composed of a plurality of stores may be used as a group.

  Next, in addition to giving the title of the Mayer of the store to the user who has acquired many points, the title of the Mayer may be given to the user who has purchased a lot for each product. In addition, a Mayer title may be given to a user who eats a lot for each dish at a restaurant or the like. In this case, the user who eats the predetermined dish the most is known.

  In addition, multiple registration (acquisition of a plurality of accounts) of users to the server device 1 may be permitted. Thereby, the user can use a user ID properly for every store.

  As the above-mentioned bonus points, a predetermined number of points may be given only during a predetermined period, or a predetermined number of bonus points may be given only during a predetermined time. Further, when the usage amount or the number of times of accounting is less than a certain amount, the bonus points may be multiplied by a predetermined value. Moreover, you may give the point of the magnification | multiplying_factor corresponding to a ranking with respect to the user who follows the user with the largest number of bonus points. In this case, the succeeding user is given a predetermined number of points higher than the user of the previous ranking. This makes it easier for subsequent users to score more points than users with a previous ranking.

  The store may be a so-called online shop. Stores in a virtual space such as an online shop can be displayed on a virtual map so that users can see the same way as a real world map.

  When a user is given a title such as Mayer, it is displayed on the mobile terminal device 2 of another user, but a user who does not desire such disclosure makes his information private. This may be selectable. Such public / private information is registered in the database in association with each user ID. The server device 1 refers to the public / private information in the database and controls the public / non-public information of each user.

  For example, the server device 1 may give a title such as a weekly Meyer to the user with reference to the number of points acquired in a short period such as only for one week or only for three days. In addition, a title such as an annual Mayer may be given to the user with reference to the number of acquired points totaled for a long period of time such as the year.

  In the description of each of the embodiments described above, the store side applied to the server device 1 for applying a registration ID for each sale. A plurality of registration IDs may be acquired in advance and given to each user. In this case, the store side uses the register device 3 or the tablet terminal device 50 to two-dimensionally code a plurality of registration IDs for fixed points given from the server device 1 and prints them on a dedicated sheet as an example of a recording medium. Keep it. Then, the store side hands over the paper on which the registration ID that is two-dimensionally coded is printed to the user who purchased the product or the user who received the service. The number of points to be given may be printed on the sheet together with the two-dimensional code of the registration ID. Thereby, the store side can hand the paper to the user after recognizing the number of points to be given.

  The user images the two-dimensional code printed on the paper with the mobile terminal device 2 and makes a point registration request to the server device 1. Thereby, the fixed points given from the store as described above are associated with the user and registered in the database.

  In addition, when the paper on which each registration ID is printed is left, the paper may be discarded at the store side. Further, the surplus registration ID may be returned to the server device 1. When the ID is exhausted on the server device 1 side, an expiration date may be provided for the ID in order to reuse the ID. Alternatively, a plurality of sheets on which two-dimensional codes of registration IDs of different fixed points are prepared for each product may be prepared, and corresponding points may be handed over to the user for each purchased product.

  The two-dimensional code of the registration ID of the fixed point may be printed on a movie ticket or the like. Further, the above-mentioned paper may be handed to the user instead of the stamp card stamp. In this case, the store clerk only gives one type of paper to the user at the time of payment. Therefore, the store clerk inputs the two-dimensional code at the time when the store clerk inputs the point value and the camera unit 28 of the mobile terminal device 2. The imaging time can be shortened.

  Next, if all users are using the point service and the points granted are proportional to the purchase price, the sales of the store can be estimated by adding the rank table in the order of points acquired by each user. Cause inconvenience. For this reason, the store side can restrict the information provided from the server device 1 to each user. For example, the store side accesses the server device 1 using the register device 3 or the tablet terminal device 50, and performs a setting not to display the ranks of all users in the ranking display. Alternatively, as described with reference to FIG. 14, the store side sets the server apparatus 1 to display the acquired points of only the ranks of the top 10 users and the user himself / herself. The server device 1 may display the rank of the user who is not displayed in the ranking table as a specific number, and may display it in an ambiguous manner such as “within 50”.

  Next, the user may be able to comment on the store side. The server apparatus 1 has a storage area of a memory for each store, called a bulletin board, stored in a database or the like, which stores user write information and makes it available to other users. The user writes a product or the like desired to be sold on the bulletin board. In addition, comments on the store are written on the bulletin board. The number of users who agree with the written information and the number of users who oppose it may be aggregated and displayed on a graph or the like. Users with higher ranks may increase their speaking ability. The store side may create a questionnaire and distribute it to each user via the server device 1 to obtain an answer from each user.

  Next, the server device 1 may perform a subtraction process on the number of acquired points of the user who has not used the store for a certain period or longer according to the period of not using the store. Thereby, since the acquired points of the user are gradually lowered by not using the store, it is possible to promote past visits of the user. The store side can set the time when the acquired points start to fall, the speed at which the acquired points are lowered, the number of points to be lowered, and the like in the server device 1. Moreover, you may reduce a user's rank according to the period which is not using without subtracting an acquisition point.

  Each above-mentioned embodiment is shown as an example and is not intending limiting the range of the present invention. Each of the novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. Each embodiment and modifications of each embodiment are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

DESCRIPTION OF SYMBOLS 1 Server apparatus 2 Portable terminal device 3 Register apparatus 4 Network 5 Wireless base station 11 CPU
12 ROM
13 RAM
14 HDD
15 Input / output I / F
16 Communication I / F
17 Bus line 21 CPU
22 ROM
23 RAM
24 memory 25 wireless communication unit 26 display unit 27 position detection unit 28 camera unit 29 bus line 31 CPU
32 ROM
33 RAM
34 HDD
35 I / O I / F
36 Communication I / F
37 Operation unit 38 Display unit 39 Printing unit 41 Card reader 42 Bar code reader 43 Bus line 50 Tablet terminal device 51 Communication control unit 52 ID generation unit 53 Database management unit 56 Imaging control unit 57 Two-dimensional code processing unit 58 Information acquisition unit 59 Communication control unit 60 Display control unit 65 Point calculation unit 66 Communication control unit 67 Print control unit 68 Display control unit

JP 2001-273563 A Japanese Patent No. 3606072

Claims (10)

At least a first transmission unit for transmitting point information corresponding to pre-assigned store identification information and sales amount;
A second transmitter that returns registration identification information corresponding to the received point information;
An output control unit that converts the registration identification information returned to image information and outputs the image information;
An imaging control unit that controls the imaging unit to capture the output image information;
A restoration unit that analyzes the captured image obtained from the imaging unit and restores the registration identification information;
A third transmitter for transmitting the restored registration identification information together with user identification information given in advance;
An information processing system comprising: a storage control unit that stores the point information corresponding to the registered identification information received together with the user identification information in a storage unit in association with the received user identification information. The said output control part converts the said registration identification information into the image information of a two-dimensional code, and prints it on the recording medium which shows the content of the delivery of money between a user and a shop. Information processing system. The information processing system according to claim 1, wherein the output control unit converts the registration identification information into image information of a two-dimensional code and displays the image information on a display unit. The storage control unit changes the status of registration identification information corresponding to the point information stored in the storage unit to a used status. 5. Information processing system described in 1. When the storage control unit receives an invalidation request together with the registration identification information, the storage control unit obtains a point corresponding to the received registration identification information from the user points registered in the storage unit according to the received registration identification information. The information processing system according to any one of claims 1 to 4, wherein revocation processing is performed. The storage control unit subtracts a user point satisfying a certain condition among points of each user stored in the storage unit. The information processing system according to any one of the above. In response to the store information acquisition request, the storage control unit detects the user of the maximum use frequency or the maximum acquisition point number of the selected store from the storage unit,
The second transmission unit transmits at least information indicating the detected user name of the user, and information indicating the number of times of use or the number of acquired points,
The output control unit displays information indicating the received user of the maximum use count or the maximum number of acquired points on a display unit. The information processing system described. The storage control unit, together with the user of the maximum number of use or the maximum number of acquisition points, and a plurality of users of the number of use times or the number of acquisition points following the user of the maximum number of use times or the maximum number of acquisition points, Detecting from the storage unit the number of times of use or the number of acquisition points of the user who has made an acquisition request for information;
The second transmission unit transmits information on each detected user,
The information processing system according to claim 7, wherein the output control unit displays the received information on each user on the display unit. The second transmission unit transmits bonus identification information corresponding to bonus points to be given to a user who satisfies a certain condition,
The output control unit converts the received bonus identification information into the image information and outputs the image information,
The imaging control unit controls the imaging unit to capture the output image information;
The information processing system according to any one of claims 1 to 8, wherein the restoration unit restores the bonus points by analyzing a captured image obtained from the imaging unit. A first transmission step in which the first transmission unit transmits at least point information corresponding to the store identification information and the sales amount given in advance;
A second transmission step in which the second transmission unit returns registration identification information corresponding to the received point information;
An output control step in which the output control section converts the returned registration identification information into image information and outputs the image information; and
An imaging control step in which the imaging control unit controls the imaging unit to capture the output image information;
A restoring unit that restores the registered identification information by analyzing a captured image obtained from the imaging unit;
A third transmission step in which the third transmission unit transmits the restored registration identification information together with user identification information given in advance;
A storage control step, wherein the storage control unit stores the point information corresponding to the registration identification information received together with the user identification information in association with the received user identification information in a storage unit.

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