JP2014091298A - Consumables management device, and consumables management program - Google Patents

Consumables management device, and consumables management program Download PDF

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JP2014091298A
JP2014091298A JP2012244277A JP2012244277A JP2014091298A JP 2014091298 A JP2014091298 A JP 2014091298A JP 2012244277 A JP2012244277 A JP 2012244277A JP 2012244277 A JP2012244277 A JP 2012244277A JP 2014091298 A JP2014091298 A JP 2014091298A
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value indicating
image forming
degree
toner
forming apparatus
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Shoji Yamaguchi
昭治 山口
Masayasu Takano
昌泰 高野
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Fujifilm Business Innovation Corp
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Fuji Xerox Co Ltd
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Abstract

PROBLEM TO BE SOLVED: To facilitate appropriate instruction for delivering consumables to a spot where an image forming apparatus is installed.SOLUTION: A communication part 21 obtains, from an image forming apparatus 3, a value indicating a degree of consumption of toner and a value indicating an operating condition of the apparatus; an assumed-consumption identification part 22 identifies a current assumed consumption volume of the toner on the basis of the values respectively indicating the degree of consumption of the toner and the operating condition, the value obtained from the image forming apparatus 3; a prediction part 23 predicts a value indicating a degree of consumption of the toner when a residual volume of the toner is reduced to zero on the basis of the assumed consumption volume; and a delivery instruction part 24 instructs delivery of the toner to a spot where the image forming apparatus 3 is installed, on the basis of a prediction value for the value indicating the degree of consumption of the toner when the residual volume of the toner is reduced to zero.

Description

本発明は、消耗品管理装置及び消耗品管理プログラムに関する。   The present invention relates to a consumable management apparatus and a consumable management program.

紙などの記録材に画像を形成する機能を備えた画像形成装置として、複写機、プリンタ装置、ファクシミリ装置、これらの機能を併せもった複合機などが知られている。
このような画像形成装置では、画像形成に伴って消費されるトナー、画像形成に伴って磨耗や劣化が生ずる感光体ドラムや光源LED(Light Emitting Diode)、といった種々の消耗品が用いられている。これらの消耗品を適宜に補給又は交換しなければ、画像形成装置の動作に不具合等を生ずる原因となり得る。そこで、画像形成装置の保守サービスの一環として、消耗品を補給又は交換する作業が必要となる前までに画像形成装置の設置場所へ消耗品を配送しておくことで、その作業が必要となった際に速やかに消耗品を補給又は交換できるようにすることが求められている。
As an image forming apparatus having a function of forming an image on a recording material such as paper, a copying machine, a printer apparatus, a facsimile apparatus, and a multifunction machine having these functions are known.
In such an image forming apparatus, various consumables such as toner consumed in forming an image, a photosensitive drum and a light source LED (Light Emitting Diode) that are worn and deteriorated in forming the image are used. . If these consumables are not properly replenished or replaced, it may cause a malfunction or the like in the operation of the image forming apparatus. Therefore, as a part of the maintenance service of the image forming apparatus, it is necessary to deliver the consumables to the installation place of the image forming apparatus before the work to replenish or replace the consumables is required. There is a need to be able to replenish or replace consumables as soon as possible.

ここで、画像形成装置の保守に係る技術に関し、種々の発明が提案されている。
例えば、特許文献1には、画像形成装置のトナー搬送機構におけるトナーの搬送時間に関する情報と、現像器でのトナー消費量の変動に係わる特性量に関する情報と、画像形成装置内の環境を表す特性量に関する情報とを取得し、取得したトナーの搬送時間に関する情報により、予測部にてトナー容器のトナー残量についての予測値を算出し、さらに、補正部にて、記憶部からこの予測値とトナー容器におけるトナー残量についての実測値との対応関係を取得し、取得した対応関係をトナー消費量の変動に係わる特性量と環境を表す特性量とにより補正して、補正した対応関係を用いて予測値を補正する発明が記載されている。
Here, various inventions have been proposed regarding techniques related to maintenance of the image forming apparatus.
For example, Patent Document 1 discloses information relating to toner conveyance time in a toner conveyance mechanism of an image forming apparatus, information relating to characteristic amounts relating to fluctuations in toner consumption in a developing device, and characteristics representing the environment in the image forming apparatus. Information on the amount of toner, and a prediction value for the remaining amount of toner in the toner container is calculated by the prediction unit based on the acquired information on the transport time of the toner. Acquire the correspondence relationship with the measured value of the remaining amount of toner in the toner container, correct the acquired correspondence relationship with the characteristic amount related to the fluctuation of toner consumption and the characteristic amount representing the environment, and use the corrected correspondence relationship. An invention for correcting the predicted value is described.

特開2011−65003号公報JP 2011-65003 A

本発明は、画像形成装置の設置場所に対する消耗品の配送指示を適切に行えるようにすることを目的とする。   SUMMARY OF THE INVENTION An object of the present invention is to make it possible to appropriately issue a consumable delivery instruction to an installation location of an image forming apparatus.

請求項1に記載の本発明は、画像形成装置から消耗品の消耗度を示す値を取得する取得手段と、前記取得手段により取得された消耗品の消耗度を示す値の変化傾向に基づいて、消耗品の交換が必要となる時点における消耗度を示す値を予測する予測手段と、前記予測手段により予測された結果に基づいて、前記画像形成装置の設置場所へ消耗品を配送する指示を行う指示手段と、を備えたことを特徴とする消耗品管理装置である。   According to the first aspect of the present invention, an acquisition unit that acquires a value indicating a consumption level of a consumable item from the image forming apparatus, and a change tendency of the value indicating the consumption level of the consumable item acquired by the acquisition unit. A predicting unit that predicts a value indicating the degree of wear at the time when replacement of the consumables is required, and an instruction to deliver the consumables to the installation location of the image forming apparatus based on a result predicted by the predicting unit And an instructing means for performing the consumable management apparatus.

請求項2に記載の本発明は、請求項1に記載の本発明において、前記指示手段は、消耗品の交換が必要となる時点における消耗度を示す値の予測値から、消耗品の配送に要する期間における消耗度を示す値の変化量を差し引いた値を閾値に設定し、前記画像形成装置から取得した消耗度を示す値が前記閾値に到達した時点で、前記画像形成装置の設置場所へ消耗品を配送する指示を行う、ことを特徴とする消耗品管理装置である。   According to a second aspect of the present invention, in the first aspect of the present invention, the instructing means is configured to deliver a consumable from a predicted value indicating a degree of consumption at a time when the consumable needs to be replaced. A value obtained by subtracting the amount of change in the value indicating the degree of wear during the required period is set as a threshold, and when the value indicating the degree of wear obtained from the image forming apparatus reaches the threshold, the image forming apparatus is installed. This is a consumable management device characterized in that an instruction to deliver consumables is given.

請求項3に記載の本発明は、請求項1に記載の本発明において、前記指示手段は、消耗品の交換が必要となる時点における消耗度を示す値の予測値から、消耗品の配送に要する期間における消耗度を示す値の変化量を差し引いた値を閾値に設定し、消耗度を示す値が前記閾値に到達するまでの残日数を算出し、当該算日数が経過した時点で、前記画像形成装置の設置場所へ消耗品を配送する指示を行う、ことを特徴とする消耗品管理装置である。   According to a third aspect of the present invention, in the first aspect of the present invention, the instructing unit is configured to deliver a consumable from a predicted value indicating a degree of consumption at a time when the consumable needs to be replaced. A value obtained by subtracting the amount of change in the value indicating the degree of wear during the required period is set as a threshold, and the number of remaining days until the value indicating the degree of wear reaches the threshold is calculated. A consumable management apparatus that issues an instruction to deliver consumables to an installation location of an image forming apparatus.

請求項4に記載の本発明は、請求項3に記載の本発明において、前記消耗品管理装置は、画像形成装置の非稼働日を特定したカレンダーを有し、前記指示手段は、前記カレンダーに基づいて、前記閾値に到達するまでの残日数に、当該残日数に該当する期間に含まれる非稼働日の日数を加算して、残日数の補正を行う、ことを特徴とする消耗品管理装置である。   According to a fourth aspect of the present invention, in the present invention according to the third aspect, the consumable management device has a calendar that specifies a non-working day of the image forming apparatus, and the instruction means includes the calendar. Based on the number of remaining days until the threshold is reached, the number of days of non-working days included in the period corresponding to the number of remaining days is added to correct the number of remaining days. It is.

請求項5に記載の本発明は、請求項1〜4に記載の本発明において、前記取得手段は、画像形成装置から稼働条件を示す値を更に取得し、前記予測手段は、前記取得手段により取得された稼働条件を示す値を加味して、消耗品の交換が必要となる時点における消耗度を示す値を予測する、ことを特徴とする消耗品管理装置である。   According to a fifth aspect of the present invention, in the present invention according to the first to fourth aspects, the acquisition unit further acquires a value indicating an operating condition from the image forming apparatus, and the prediction unit includes the acquisition unit. A consumables management apparatus that predicts a value indicating a degree of wear at a point in time when replacement of consumables is necessary in consideration of a value indicating an acquired operating condition.

請求項6に記載の本発明は、コンピュータに、画像形成装置から消耗品の消耗度を示す値を取得する取得機能と、前記取得機能により取得された消耗品の消耗度を示す値の変化傾向に基づいて、消耗品の交換が必要となる時点における消耗度を示す値を予測する予測機能と、前記予測機能により予測された結果に基づいて、前記画像形成装置の設置場所へ消耗品を配送する指示を行う指示機能と、を実現させるための消耗品管理プログラムである。   According to the sixth aspect of the present invention, an acquisition function for acquiring a value indicating the degree of consumption of consumables from the image forming apparatus to the computer, and a change tendency of the value indicating the degree of consumption of the consumables acquired by the acquisition function. Based on the prediction function for predicting a value indicating the degree of consumption at the time when replacement of the consumable is required, and delivering the consumable to the installation location of the image forming apparatus based on the result predicted by the prediction function And a consumables management program for realizing an instruction function for instructing to perform an instruction.

請求項1,6に記載の本発明によれば、消耗品の消耗度を示す値の変化傾向に基づいて、消耗品の交換が必要となる時点における消耗度を示す値を予測する予測手段を有しない場合に比べて、適切な配送指示を行うことができる。   According to the first and sixth aspects of the present invention, the predicting means for predicting the value indicating the degree of wear at the time when the replacement of the consumable is required based on the change tendency of the value indicating the degree of wear of the consumable. Compared to the case of not having it, an appropriate delivery instruction can be performed.

請求項2,3に記載の本発明によれば、消耗品の配送に要する期間を考慮して配送指示を行うことができる。   According to the second and third aspects of the present invention, it is possible to give a delivery instruction in consideration of a period required for delivery of consumables.

請求項4に記載の本発明によれば、事前に明らかな非稼働日を排除した日数計算を行うことができ、より適正な配送指示を行えるようになる。   According to the present invention described in claim 4, it is possible to calculate the number of days by excluding a non-working day that is apparent in advance, and to perform a more appropriate delivery instruction.

請求項5に記載の本発明によれば、消耗品の交換が必要となる時点における消耗度を示す値の予測を、本発明を適用しない場合に比べて精度よく行うことができる。   According to the fifth aspect of the present invention, it is possible to predict the value indicating the degree of wear at the time when the consumables need to be replaced with higher accuracy than when the present invention is not applied.

消耗品管理システムの全体構成の概略を示す図である。It is a figure which shows the outline of the whole structure of a consumables management system. 消耗品管理装置の機能ブロックの例を示す図である。It is a figure which shows the example of the functional block of a consumables management apparatus. トナー交換の予測日とトナー交換の実施日の差分の分布例を示す図である。FIG. 6 is a diagram illustrating a distribution example of a difference between a toner replacement prediction date and a toner replacement implementation date. トナー交換の予測日とそのばらつきの例を示す図である。FIG. 6 is a diagram illustrating an example of a toner replacement prediction date and its variation. トナー残量の高精度予測について説明する図である。FIG. 10 is a diagram for explaining high-precision prediction of the remaining amount of toner.

本発明の一実施形態について図面を参照して説明する。
図1には、本発明の一実施形態に係る消耗品管理システムの全体構成の概略を示してある。
本例の消耗品管理システム1は、消耗品管理装置2にネットワーク4を介して複数台(本例では、6台)の画像形成装置3A〜3F(以下、画像形成装置3)を接続した構成になっている。
ここで、以下の説明では、画像形成装置3による消耗品の一種であるトナーを例にして、消耗品の補給又は交換が必要となる時期を予測して消耗品の配送時期を決定する処理を説明するが、感光体ドラムや光源LEDといった他の消耗品についても適用することができる。
An embodiment of the present invention will be described with reference to the drawings.
FIG. 1 shows an outline of the overall configuration of a consumable management system according to an embodiment of the present invention.
The consumables management system 1 of this example has a configuration in which a plurality of (six in this example) image forming apparatuses 3A to 3F (hereinafter, image forming apparatus 3) are connected to a consumables management apparatus 2 via a network 4. It has become.
Here, in the following description, the process of determining the delivery time of the consumables by predicting the time when the supply or replacement of the consumables is necessary, using toner as a kind of consumables by the image forming apparatus 3 as an example. As will be described, the present invention can also be applied to other consumables such as a photosensitive drum and a light source LED.

画像形成装置3としては、紙などの記録材にトナーによって画像を形成する機能を備えた種々の装置を用いることができ、例えば、複写機、プリンタ装置、ファクシミリ装置、これらの機能を併せもった複合機などが用いられる。
ネットワーク4としては、種々の通信路を用いることができ、例えば、LAN(Local Area Network)、WAN(Wide Area Network)、インターネットなどが用いられる。
As the image forming apparatus 3, various apparatuses having a function of forming an image with a toner on a recording material such as paper can be used. For example, a copier, a printer apparatus, a facsimile apparatus, and these functions are combined. A multifunction machine or the like is used.
As the network 4, various communication paths can be used. For example, a LAN (Local Area Network), a WAN (Wide Area Network), the Internet, or the like is used.

消耗品管理装置2は、例えば、消耗品の配送サービスを管理する管理センタに設置され、オフィス等の種々な場所に設置された画像形成装置3をネットワーク4経由の通信により遠隔監視する。
消耗品管理装置2は、図2に機能ブロックの例を示すように、通信部21、想定消費量特定部22、予測部23、配送指示部24を有している。
The consumables management apparatus 2 is installed, for example, in a management center that manages the consumables delivery service, and remotely monitors the image forming apparatuses 3 installed in various places such as offices by communication via the network 4.
As shown in FIG. 2, the consumables management apparatus 2 includes a communication unit 21, an assumed consumption specifying unit 22, a prediction unit 23, and a delivery instruction unit 24.

通信部21は、各々の画像形成装置3から、ネットワーク4を介して、トナーの消耗度を示す値と画像形成装置3の稼働条件を示す値を取得する。これらの値は、後段の処理部(想定消費量特定部23や予測部24など)による処理で用いられる。
なお、画像形成装置3には、トナーの消耗度を示す値と画像形成装置3の稼働条件を示す値を提供するために、これらの値を検出する検出部が設けられてあり、検出部により検出された値を定期的(本例では1日毎)に消耗品管理装置2へ送信する仕組みとなっている。
The communication unit 21 acquires a value indicating the degree of toner consumption and a value indicating the operating condition of the image forming apparatus 3 from each image forming apparatus 3 via the network 4. These values are used in processing by a subsequent processing unit (such as the assumed consumption specifying unit 23 and the prediction unit 24).
The image forming apparatus 3 is provided with a detection unit for detecting these values in order to provide a value indicating the degree of toner consumption and a value indicating the operating condition of the image forming apparatus 3. The detected value is transmitted to the consumables management apparatus 2 periodically (in this example, every day).

ここで、本例では、画像形成装置3のトナーの消耗度を示す値として、トナー供給用のディスペンスモータの通電積算時間を用いる。これは、トナーの消費量(トナーの消耗度を表す指標)とディスペンスモータの通電積算時間とが比例関係にあることを利用している。
なお、他の値をトナーの消耗度を示す値として用いてもよく、トナーの消耗度を把握することが可能な値であればよい。
また、トナー以外の消耗品を後段の想定消費量特定部23及び予測部24による処理の対象とする場合には、その消耗品の種別に応じた値を取得すればよく、該当する消耗品の消耗度を把握することが可能な値であればよい。具体的には、例えば、感光体ドラムを処理の対象とする場合には、画像形成装置3による画像形成の枚数を計数するカウンタ値を、感光体ドラムの消耗度を示す値として取得する。また、例えば、光源LEDを処理の対象とする場合には、画像形成装置3の稼働積算時間を、光源LEDの消耗度を示す値として取得する。
Here, in this example, as a value indicating the degree of toner consumption of the image forming apparatus 3, the energization integration time of the dispense motor for supplying toner is used. This utilizes the fact that the toner consumption (an index indicating the degree of toner consumption) is proportional to the cumulative energization time of the dispense motor.
Other values may be used as values indicating the degree of toner consumption, and any value that can grasp the degree of toner consumption may be used.
Also, when consumables other than toner are to be processed by the assumed consumption specifying unit 23 and the predicting unit 24 in the subsequent stage, a value corresponding to the type of the consumables may be acquired. Any value can be used as long as the degree of wear can be grasped. Specifically, for example, when the photosensitive drum is a processing target, a counter value for counting the number of images formed by the image forming apparatus 3 is acquired as a value indicating the degree of consumption of the photosensitive drum. For example, when the light source LED is a processing target, the operation integration time of the image forming apparatus 3 is acquired as a value indicating the degree of wear of the light source LED.

また、本例では、画像形成装置3の稼働条件を示す値として、温度や湿度といった環境要因を示す値や、記録材上の画像形成密度といった使用状況を示す値を用いる。すなわち、ディスペンスモータの通電積算時間が同じであっても、温度、湿度、画像形成密度といった稼働条件の相違によってトナーの消耗度が変動するので、トナーの消耗度の予測精度の向上を図るべくこれらの値を取得する。なお、これらは例示であり、トナーの消耗度に影響を与え得る種々の要素の値を用いることができる。   In this example, as a value indicating the operating condition of the image forming apparatus 3, a value indicating an environmental factor such as temperature and humidity and a value indicating a use situation such as an image forming density on the recording material are used. In other words, even if the cumulative energization time of the dispense motor is the same, the degree of toner consumption varies due to differences in operating conditions such as temperature, humidity, and image formation density. Get the value of. These are merely examples, and values of various elements that can affect the degree of toner consumption can be used.

想定消費量特定部22は、通信部21により各々の画像形成装置3から取得されたトナーの消耗度を示す値と稼働条件を示す値に基づいて、画像形成装置3毎に、現時点において想定(予想)されるトナーの消費量(トナーの消耗度を表す指標)である想定消費量を特定(算出)する。
ここで、トナーの消耗度を示す値(本例ではディスペンスモータの通電積算時間)のみを用いた単回帰でもトナーの想定消費量を算出できるが、正確性が十分とはいえないため、本例では、稼働条件を示す値を加味した重回帰によりトナーの想定消費量を算出している。また、稼働条件を示す値は多様であり、全ての値を用いることは処理負担の観点から見れば好ましくないため、本例では、稼働条件を示す各種の値の全てではなく、トナーの消耗度に与える影響の寄与度が高いと推定される幾つかの値を所定のアルゴリズムにより選択して重回帰に用いるようにしている。所定のアルゴリズムとしては、例えば、AIC(Akaike’s Information Criterion)を採用したアルゴリズムが挙げられる。
The assumed consumption specifying unit 22 is assumed for each image forming apparatus 3 at the present time based on a value indicating the degree of toner consumption and a value indicating operating conditions acquired from each image forming apparatus 3 by the communication unit 21 ( An expected consumption that is an expected toner consumption (an index indicating the degree of toner consumption) is specified (calculated).
Here, it is possible to calculate the estimated toner consumption even with simple regression using only the value indicating the degree of toner consumption (in this example, the accumulated time of energization of the dispense motor), but the accuracy is not sufficient. Then, the assumed toner consumption is calculated by multiple regression taking into account the value indicating the operating condition. In addition, since there are various values indicating the operating conditions and it is not preferable to use all the values from the viewpoint of the processing burden, in this example, not all of the various values indicating the operating conditions, but the degree of toner consumption. Some values that are estimated to have a high degree of contribution to the influence are selected by a predetermined algorithm and used for multiple regression. Examples of the predetermined algorithm include an algorithm employing AIC (Akaike's Information Criterion).

予測部23は、想定消費量特定部22により特定された画像形成装置3毎のトナーの想定消費量に基づいて、画像形成装置3毎に、トナーの残量がゼロとなる時点におけるトナーの消耗度を示す値を予測(すなわち、ディスペンスモータの通電積算時間の予測値を算出)する。
この予測は種々の手法により行うことができ、例えば、これまでのトナーの想定消費量の推移に基づいて、トナー消費の推移傾向(時間的変化)を表す回帰直線(或いは回帰曲線)を求め、この回帰直線(或いは回帰曲線)からトナーの残量がゼロとなる時点におけるディスペンスモータの通電積算時間を予測する手法などがある。
The prediction unit 23 consumes toner at the time when the remaining amount of toner becomes zero for each image forming apparatus 3 based on the estimated toner consumption for each image forming apparatus 3 specified by the assumed consumption specifying unit 22. A value indicating the degree is predicted (that is, a predicted value of the integrated energization time of the dispense motor is calculated).
This prediction can be performed by various methods. For example, a regression line (or regression curve) representing a trend of toner consumption (temporal change) based on the transition of the estimated consumption of toner so far is obtained. There is a method for predicting the cumulative energization time of the dispense motor at the time when the remaining amount of toner becomes zero from this regression line (or regression curve).

配送指示部24は、予測部23により予測された、トナーの残量がゼロとなる時点におけるトナーの消耗度を示す値(ディスペンスモータの通電積算時間)の予測値に基づいて、画像形成装置3の設置場所へトナーを配送する指示を担当部署(例えば配送センタ)の端末装置の表示部に出力させる。
より具体的には、画像形成装置3から定期的(本例では1日毎)に提供されるディスペンスモータの通電積算時間に基づいて、当該画像形成装置3における1日当たりのディスペンスモータの通電積算時間の変化量を求め、トナー配送日数(トナーの配送に要すると想定される日数)に当該変化量を乗じることで、トナー配送日数の期間におけるディスペンスモータの通電積算時間の変化量を算出する。そして、トナーの残量がゼロとなる時点におけるディスペンスモータの通電積算時間の予測値から、トナー配送日数の期間におけるディスペンスモータの通電積算時間の変化量を差し引いた値を閾値に設定し、画像形成装置3から提供されるディスペンスモータの通電積算時間が当該閾値に到達した時点で、トナーの配送指示を出力する。
配送指示の出力は任意の手法により行うことが可能であり、例えば、担当部署に宛てた電子メールにより行うことができる。
The delivery instruction unit 24 is based on the predicted value of the value indicating the degree of toner consumption at the time when the remaining amount of toner becomes zero, which is predicted by the prediction unit 23 (the integrated time of energization of the dispense motor). An instruction to deliver toner to the installation location is output to the display unit of the terminal device of the department in charge (for example, the delivery center).
More specifically, based on the accumulated energization time of the dispense motor provided periodically (every day in this example) from the image forming apparatus 3, the accumulated energization time of the dispense motor per day in the image forming apparatus 3. The amount of change is obtained, and the amount of change in the cumulative motor energization time during the period of toner delivery is calculated by multiplying the amount of change by the number of days for toner delivery (the number of days assumed to be required for toner delivery). Then, a value obtained by subtracting the amount of change in the accumulated integration time of the dispense motor during the toner delivery period from the predicted value of the accumulated integration time of the dispense motor at the time when the remaining amount of toner becomes zero is set as a threshold value. When the cumulative energization time of the dispense motor provided from the apparatus 3 reaches the threshold value, a toner delivery instruction is output.
The delivery instruction can be output by any method, for example, by e-mail addressed to the department in charge.

本例の消耗品管理装置2による配送指示について、具体例を挙げて説明する。
図3には、多数の画像形成装置について、ディスペンスモータの通電積算時間に基づく単回帰により算出されたトナー交換の予測日とトナー交換の実施日の差分の分布例を示してある。図3の分布例において、横軸は、トナーの交換日(トナーの残量が100%)からトナーの残量が20%となった時点(以下、Days20と呼ぶ)までの経過日数を表し、縦軸は、トナーの交換日からトナーの残量がゼロ又は略ゼロであるNE(Near Empty)となるまでの予測の経過日数と実際の経過日数との差分を表す。
The delivery instruction by the consumables management apparatus 2 of this example will be described with a specific example.
FIG. 3 shows an example of the distribution of the difference between the predicted toner replacement date and the toner replacement date calculated by simple regression based on the accumulated energization time of the dispense motor for a large number of image forming apparatuses. In the distribution example of FIG. 3, the horizontal axis represents the number of days elapsed from the toner replacement date (the remaining amount of toner is 100%) to the time when the remaining amount of toner reaches 20% (hereinafter referred to as Days 20). The vertical axis represents the difference between the estimated elapsed days from the toner replacement date until the NE (Near Empty) where the remaining amount of toner is zero or substantially zero and the actual elapsed days.

図3の分布例から分かるように、トナーの交換日からDays20となるまでの経過日数が長いほど、トナーの交換日からトナーの残量がNEとなるまでの予測における誤差(予測の経過日数と実際の経過日数との差分)が増大する傾向にある。   As can be seen from the distribution example in FIG. 3, the longer the number of days elapsed from the toner replacement date to the Day 20, the longer the error in the prediction from the toner replacement date to the toner remaining amount NE (the predicted elapsed days and The difference from the actual number of elapsed days) tends to increase.

ここで、多数の画像形成装置を、トナー消費の速度に基づき、トナー消費が比較的速い画像形成装置からなる群(A)、トナー消費が比較的遅い画像形成装置からなる群(C)、その中間の画像形成装置からなる群(B)、に分類(クラスタリング)する。すなわち、例えば、Days20までの経過日数が20日未満の画像形成装置からなる群(A)、Days20までの経過日数が20日以上50日未満の画像形成装置からなる群(B)、Days20までの経過日数が50日以上100日未満の画像形成装置からなる群(C)に分類する。   Here, a large number of image forming apparatuses are divided into a group (A) consisting of image forming apparatuses with relatively fast toner consumption based on the speed of toner consumption, a group (C) consisting of image forming apparatuses with relatively slow toner consumption, Classification (clustering) into a group (B) of intermediate image forming apparatuses. That is, for example, a group (A) composed of image forming apparatuses whose elapsed days to Days 20 are less than 20 days, a group (B) composed of image forming apparatuses whose elapsed days to Days 20 are 20 days or more and less than 50 days, and up to Days 20 Classification is made into a group (C) consisting of image forming apparatuses having an elapsed days of 50 days or more and less than 100 days.

図4には、多数の画像形成装置をトナー消費の速度で分類した群(A)、(B)、(C)について、トナー交換の予測日とそのばらつきの例を示してある。図4のグラフにおいて、横軸は、時間経過(トナーの交換日からの経過日数)を表し、縦軸は、トナー残量の想定値を表す。なお、トナー残量の想定値は、トナーの想定消費量から算出できる。   FIG. 4 shows an example of predicted toner replacement dates and variations thereof in the groups (A), (B), and (C) in which a large number of image forming apparatuses are classified according to the toner consumption speed. In the graph of FIG. 4, the horizontal axis represents the elapsed time (the number of days elapsed since the toner replacement date), and the vertical axis represents the assumed value of the remaining amount of toner. The assumed value of the remaining amount of toner can be calculated from the assumed toner consumption.

本例の消耗品管理装置2では、図4に示すように、想定消費量の特定を2段階に分けて行う。すなわち、トナーの消耗度を示す値のみを用いた単回帰による予測と、トナーの消耗度を示す値及び画像形成装置3の稼働条件を示す値を用いた重回帰による高精度予測を組み合わせて用いている。具体的には、Days20の時点(図中のポイントKの時点)までは単回帰によりトナーの想定消費量の特定を行い、それ以降は重回帰によりトナーの想定消費量を高精度に特定する。この重回帰による高精度予測では、トナーの消耗度に影響を与え得る画像形成装置3の稼働条件を考慮すべく、温度、湿度、画像形成密度などの値(画像形成装置3の稼働条件を示す各種の値からAIC等により選択したもの)を取り込んで統計処理等のデータ処理やデータ解析を行うことで、従来方式より高精度にトナーの想定消費量を特定できる。   In the consumables management apparatus 2 of this example, as shown in FIG. 4, the assumed consumption is specified in two stages. That is, the prediction based on the single regression using only the value indicating the degree of toner consumption and the high accuracy prediction based on the multiple regression using the value indicating the degree of toner consumption and the value indicating the operating condition of the image forming apparatus 3 are used in combination. ing. Specifically, the expected consumption of toner is specified by single regression until the time of Days 20 (time of point K in the figure), and thereafter the estimated consumption of toner is specified with high accuracy by multiple regression. In this high-precision prediction by multiple regression, values such as temperature, humidity, and image formation density (the operating conditions of the image forming apparatus 3 are shown) in order to consider the operating conditions of the image forming apparatus 3 that may affect the degree of toner consumption. The estimated toner consumption can be specified with higher accuracy than the conventional method by taking in data (such as those selected by AIC from various values) and performing data processing such as statistical processing and data analysis.

ここで、図4には、多数の画像形成装置をトナー消費の速度で分類した群(A)、(B)、(C)の各々について、Days20以降について算出されたトナー残量の時間的変化を点線で示してあり、Days20からNEとなるまでの経過日数は、群(A)は約5日、群(B)は約12日、群(C)は約25日となっている。
また、図4において、群(A)、(B)、(C)の各々のトナー残量について一点鎖線及び二点鎖線で幅を示すように、Days20以降の処理では、画像形成装置3毎の稼働条件を示す値を加味することから、Days20以降のトナー残量の時間的変化は各稼働条件に応じて或る程度の幅で分散するが、基準ポイントKの時点における経過日数より短期間となることはない。
Here, FIG. 4 shows a temporal change in the remaining amount of toner calculated for Days 20 and later for each of the groups (A), (B), and (C) in which a large number of image forming apparatuses are classified according to the speed of toner consumption. Is indicated by a dotted line, and the elapsed days from Day 20 to NE are about 5 days for the group (A), about 12 days for the group (B), and about 25 days for the group (C).
Further, in FIG. 4, as shown by the alternate long and short dashed lines for the remaining amount of toner in each of the groups (A), (B), and (C), in the processing after Days 20, for each image forming apparatus 3. Since the value indicating the operating condition is taken into consideration, the temporal change in the remaining amount of toner after Days 20 is dispersed to some extent according to each operating condition, but is shorter than the number of days elapsed at the time of the reference point K. Never become.

図4から分かるように、トナー消費の速度が速い(稼働頻度が高い)画像形成装置の群(A)に比べ、トナー消費の速度が遅い(稼働頻度が低い)画像形成装置の群(C)の方が予測の誤差が大きくなる。すなわち、画像形成装置3の稼動頻度が低いほど、トナーの配送後であってもトナー残量がゼロとならない状態が長く継続し、画像形成装置3のユーザ側にトナーが預託在庫される量が増える傾向にある。
このような予測誤差が生じる原因としては、(原因1)Days20時点の後に画像形成装置3の稼動条件が想定以上に変動した、(原因2)Days20時点における実際のトナー残量が20%からずれていた、等が挙げられる。
つまり、ディスペンスモータの通電積算時間に基づく単回帰によりトナーの想定消費量を特定してDays20時点の検出を行い、それ以降は稼働条件を考慮した重回帰により想定消費量を特定してトナー交換の予測日(トナー残量がNEとなる日)を予測するだけでは、比較的大きい予測誤差が生じることになる。
As can be seen from FIG. 4, the group (C) of image forming apparatuses having a slower toner consumption rate (lower operating frequency) than the group (A) of image forming apparatuses having a higher toner consumption speed (higher operating frequency). This increases the prediction error. In other words, the lower the operation frequency of the image forming apparatus 3, the longer the state where the remaining amount of toner does not become zero even after the toner is delivered, and the amount of toner consigned to the user of the image forming apparatus 3 becomes smaller. It tends to increase.
The reason why such a prediction error occurs is as follows: (Cause 1) The operating condition of the image forming apparatus 3 fluctuated more than expected after the time point of Days 20. (Cause 2) The actual toner remaining amount at the time point of Days 20 deviated from 20%. And so on.
That is, the expected consumption of toner is identified by simple regression based on the cumulative energization time of the dispense motor and detection at the time point of Day 20 is performed, and thereafter, the estimated consumption is identified by multiple regression considering operating conditions and toner replacement is performed. By simply predicting the predicted date (the date when the remaining amount of toner becomes NE), a relatively large prediction error occurs.

そこで、本例の消耗品管理装置2では、Days20時点において、画像形成装置3からこれまでに定期的(本例では1日毎)に提供されたディスペンスモータの通電積算時間に基づいて1日当たりのディスペンスモータの通電積算時間の変化量を求め、これをトナー配送日数に乗じることでトナー配送日数の期間におけるディスペンスモータの通電積算時間の変化量を算出し、これをトナー残量がゼロとなる時点におけるディスペンスモータの通電積算時間の予測値から差し引いた値を閾値に設定するようにした。そして、Days20時点の検出後も画像形成装置3からディスペンスモータの通電積算時間の提供を定期的に受けるようにし、ディスペンスモータの通電積算時間が閾値に到達した時点でトナーの配送指示を出力するようにした。
これにより、Days20時点以後の休日や長期休暇等による影響を排除した配送指示を行なえるようになる。また、稼動条件を加味してディスペンスモータの通電積算時間を演算するので、稼動条件の変動も考慮した配送指示を行なえるようになる。
Therefore, in the consumables management apparatus 2 of this example, the dispensing per day is based on the accumulated energization time of the dispense motor that has been provided regularly (every day in this example) from the image forming apparatus 3 until now at Days 20. The amount of change in the motor energization integration time is obtained, and this is multiplied by the number of toner delivery days to calculate the amount of change in the dispense motor energization integration time during the period of toner delivery days. The value subtracted from the predicted value of the energization integration time of the dispense motor is set as the threshold value. Then, even after the detection at the time of Days 20, the provision of the integrated cumulative energization time of the dispense motor is periodically received from the image forming apparatus 3, and the toner delivery instruction is output when the integrated cumulative energization time of the dispense motor reaches the threshold value. I made it.
As a result, it is possible to issue a delivery instruction that eliminates the influence of holidays and long holidays after Days 20. In addition, since the cumulative energization time of the dispense motor is calculated in consideration of the operating conditions, it is possible to issue a delivery instruction that also considers fluctuations in the operating conditions.

図5を参照して、本例の消耗品管理装置2によるトナー残量の高精度予測の一例における(手順1)〜(手順4)を説明する。図5のグラフにおいて、横軸は、時間経過(トナーの交換日からの経過日数)を表し、縦軸は、トナー残量の想定値を表す。
(手順1)トナー残量が80%、50%、20%の各時点におけるディスペンスモータの通電積算時間から、単回帰にて、トナー残量がNEとなる時点のディスペンスモータの通電積算時間を予測する。
(手順2)過去事例に基づいて実際のNE発生日と予測したNE発生日との差分を求め、これを残差とする。そして、この値(残差)を目的変数としてAIC重回帰予測モデルを作成し、当該作成したモデルにてトナー残量がNEとなる時点を予測する。
(手順3)AIC重回帰予測モデルにて、トナー残量がNEとなる時点におけるディスペンスモータの通電積算時間を予測する。
(手順4)トナー残量が20%となった時点までの1日当たりのディスペンスモータの通電積算時間の変化量に基づき、トナー残量がNEとなる時点からトナー配送日数(例えば10日)分を遡った時点におけるディスペンスモータの通電積算時間を求め、この値にディスペンスモータの通電積算時間がなった時点で配送指示を担当部署(例えば配送センタ)へ出力する。
この結果、従来であれば、予測時点(Days20時点)から10日以上後の日(例えば50日後)をトナー交換の予測日として算出することもあり、この間に生じた休暇等による影響で誤差が拡大していたが、このような影響を排除することができ、より適正な配送指示を行えるようになる。
With reference to FIG. 5, (Procedure 1) to (Procedure 4) in an example of high-accuracy prediction of the remaining amount of toner by the consumable management device 2 of this example will be described. In the graph of FIG. 5, the horizontal axis represents the elapsed time (the number of days elapsed since the toner replacement date), and the vertical axis represents the assumed value of the remaining amount of toner.
(Procedure 1) From the accumulated energization time of the dispense motor at each time when the remaining amount of toner is 80%, 50%, and 20%, the accumulated energization time of the dispense motor when the remaining amount of toner becomes NE is predicted by simple regression. To do.
(Procedure 2) A difference between the actual NE occurrence date and the predicted NE occurrence date is obtained based on the past case, and this is set as a residual. Then, an AIC multiple regression prediction model is created using this value (residual) as an objective variable, and the time when the toner remaining amount becomes NE is predicted using the created model.
(Procedure 3) In the AIC multiple regression prediction model, the energization integration time of the dispense motor at the time when the remaining amount of toner becomes NE is predicted.
(Procedure 4) Based on the amount of change in the cumulative motor energization time per day until the remaining amount of toner reaches 20%, the number of toner delivery days (for example, 10 days) from when the remaining amount of toner becomes NE is calculated. The accumulated energization time of the dispense motor at the time of going back is obtained, and when the accumulated energization time of the dispense motor reaches this value, a delivery instruction is output to a department in charge (for example, a delivery center).
As a result, in the conventional case, a day 10 days or more after the predicted time point (Days 20 time point) (for example, 50 days later) may be calculated as a predicted toner replacement date. Although it has been enlarged, such an influence can be eliminated and a more appropriate delivery instruction can be performed.

以上のように、本例の消耗品管理装置2では、通信部21が、画像形成装置3からトナーの消耗度を示す値と画像形成装置3の稼働条件を示す値を取得し、想定消費量特定部22が、画像形成装置3から取得したトナーの消耗度を示す値と稼働条件を示す値に基づいて、現時点におけるトナーの想定消費量を特定し、予測部23が、トナーの想定消費量に基づいて、トナーの残量がゼロとなる時点におけるトナーの消耗度を示す値を予測し、配送指示部24が、トナーの残量がゼロとなる時点におけるトナーの消耗度を示す値の予測値に基づいて、画像形成装置3の設置場所へトナーを配送する指示を行う。
これにより、予測処理を行った時点(例えば、トナーの残量が20%と想定された時点)以降において画像形成装置が非稼動となる日(休日や長期休暇など)による影響を排除して消耗品の配送指示を行うことが可能となり、適切な配送指示を行うことができる。
As described above, in the consumable item management apparatus 2 of this example, the communication unit 21 acquires a value indicating the degree of toner consumption and a value indicating the operating condition of the image forming apparatus 3 from the image forming apparatus 3, and an assumed consumption amount. Based on the value indicating the toner consumption level and the value indicating the operating condition acquired from the image forming apparatus 3 by the specifying unit 22, the specifying unit 22 specifies the assumed toner consumption at the current time, and the prediction unit 23 sets the assumed toner consumption. Based on the value, the value indicating the degree of toner consumption at the time when the remaining amount of toner becomes zero is predicted, and the delivery instruction unit 24 predicts the value indicating the degree of toner consumption when the remaining amount of toner becomes zero. Based on the value, an instruction to deliver toner to the installation location of the image forming apparatus 3 is issued.
This eliminates the influence of the days when the image forming apparatus is not in operation (holidays, long vacations, etc.) after the prediction process is performed (for example, when the remaining amount of toner is assumed to be 20%). It is possible to give an instruction for delivery of goods, and an appropriate delivery instruction can be given.

ここで、以上の説明では、トナー残量がNEとなる時点におけるディスペンスモータの通電積算時間を予測し、その結果に基づいてディスペンスモータの通電積算時間に係る閾値を決定し、画像形成装置3から提供されるディスペンスモータの通電積算時間が前記閾値に到達した時点で配送指示を行っているが、前記閾値に到達するまでの残日数を求め、当該残日数が経過した時点で配送指示を行う等、他の方式により配送指示を行ってもよい。なお、前記閾値に到達するまでの残日数は、現時点におけるディスペンスモータの通電積算時間と前記閾値が指し示すディスペンスモータの通電積算時間との差分を、1日当たりのディスペンスモータの通電積算時間の変化量に基づいて日数換算することで算出することができる。   Here, in the above description, the accumulated energization time of the dispense motor at the time when the remaining amount of toner becomes NE is predicted, and a threshold value related to the accumulated energization time of the dispense motor is determined based on the result. The delivery instruction is given when the cumulative energization time of the dispense motor provided reaches the threshold, the number of remaining days until the threshold is reached, the delivery instruction is given when the remaining number of days elapses, etc. The delivery instruction may be performed by other methods. The remaining number of days until the threshold value is reached is the difference between the current cumulative integration time of the dispense motor and the cumulative current distribution time of the dispense motor indicated by the threshold value as the amount of change in the cumulative current distribution time of the dispense motor per day. It can be calculated by converting the number of days based on this.

なお、上記のように配送指示までの残日数を算出する構成を採用する場合には、画像形成装置3の非稼動日(或いは稼働日)を特定したカレンダーを用意しておき、当該カレンダーに基づいて、前記閾値に到達するまでの残日数に、当該残日数に該当する期間に含まれる画像形成装置3の非稼働日の日数を加算して、残日数の補正を行うようにしてもよい。
これにより、事前に明らかな非稼働日を排除した日数計算を行うことができ、より適正な配送指示を行えるようになる。また、画像形成装置3を利用する顧客毎にカレンダーを用意しておけば、顧客毎の休暇予定に対応した配送指示を実現することができる。
When adopting the configuration for calculating the number of remaining days until the delivery instruction as described above, a calendar that specifies the non-working days (or working days) of the image forming apparatus 3 is prepared and based on the calendars. Then, the number of remaining days until the threshold value is reached may be corrected by adding the number of non-working days of the image forming apparatus 3 included in the period corresponding to the number of remaining days.
As a result, the number of days can be calculated by excluding the apparent non-working days in advance, and a more appropriate delivery instruction can be performed. If a calendar is prepared for each customer who uses the image forming apparatus 3, a delivery instruction corresponding to a vacation schedule for each customer can be realized.

また、以上の説明では、演算負荷は低いものの予測精度が低い単回帰と、演算負荷が高いものの予測精度が高い重回帰のそれぞれの特性を活かして、或る段階(例えば、トナーの残量が20%の時点)までは単回帰により消耗品の消耗度を比較的粗い精度で特定し、それ以降は重回帰により消耗度を高精度に特定する構成としているが、単回帰のみを用いた構成や、重回帰のみを用いた構成としても構わない。   Further, in the above description, the characteristics of the single regression with a low calculation load but a low prediction accuracy and the multiple regression with a high calculation load but a high prediction accuracy are utilized to make a certain stage (for example, the remaining amount of toner is low). Up to 20%), the degree of wear of consumables is specified with relatively coarse accuracy by single regression, and after that, the degree of wear is specified with high accuracy by multiple regression, but only single regression is used. Alternatively, a configuration using only multiple regression may be used.

ここで、本例の消耗品管理装置2は、各種演算処理を行うCPU(Central Processing Unit)、CPUの作業領域となるRAM(Random Access Memory)や基本的な制御プログラムなどを記録したROM(Read Only Memory)等の主記憶装置、各種のプログラムやデータを記憶するHDD(Hard Disk Drive)等の補助記憶装置、各種の情報を表示出力するための表示装置及び操作者により入力操作に用いられる操作ボタンやタッチパネル等の入力機器とのインタフェースである入出力I/F、他の装置との間で有線又は無線により通信を行うインタフェースである通信I/F、といったハードウェア資源を備えたコンピュータにより実現されている。   Here, the consumables management apparatus 2 of this example has a CPU (Central Processing Unit) that performs various arithmetic processes, a RAM (Random Access Memory) that is a work area of the CPU, a ROM (Read) that records a basic control program, and the like. Main memory such as Only Memory), auxiliary storage such as HDD (Hard Disk Drive) that stores various programs and data, display device for displaying and outputting various information, and operations used for input operations by the operator Realized by a computer equipped with hardware resources such as an input / output I / F that is an interface with an input device such as a button or a touch panel, and a communication I / F that is an interface for performing wired or wireless communication with other devices. Has been.

すなわち、本発明に係るプログラムを補助記憶装置等から読み出してRAMに展開し、これをCPUにより実行させることで、本発明に係る消耗品管理装置の機能をコンピュータ上に実現している。
本例では、本発明に係る取得手段の機能を通信部21により実現し、本発明に係る予測手段の機能を想定消費量特定部22及び予測部23により実現し、本発明に係る指示手段の機能を配送指示部24により実現している。
That is, the function of the consumable management device according to the present invention is realized on a computer by reading the program according to the present invention from an auxiliary storage device or the like, developing the program in a RAM, and causing the CPU to execute the program.
In this example, the function of the acquisition unit according to the present invention is realized by the communication unit 21, the function of the prediction unit according to the present invention is realized by the assumed consumption specifying unit 22 and the prediction unit 23, and the instruction unit according to the present invention The function is realized by the delivery instruction unit 24.

ここで、本発明に係るプログラムは、例えば、当該プログラムを記憶したCD−ROM等の外部記憶媒体から読み込む形式や、通信網等を介して受信する形式などにより、消耗品管理装置2のコンピュータに設定される。
なお、本例のようなソフトウェア構成により各機能部を実現する態様に限られず、各機能部を専用のハードウェアモジュールで実現するようにしてもよい。
Here, the program according to the present invention is stored in the computer of the consumables management device 2 in a format that is read from an external storage medium such as a CD-ROM that stores the program or a format that is received via a communication network or the like. Is set.
Note that the present invention is not limited to a mode in which each functional unit is realized by a software configuration as in this example, and each functional unit may be realized by a dedicated hardware module.

1:消耗品管理システム、 2:消耗品管理装置、 3(3A〜3F):画像形成装置、 4:ネットワーク、
21:通信部、 22:想定消費量特定部、 23:予測部、 24:配送指示部
1: Consumables management system 2: Consumables management device 3 (3A to 3F): Image forming device 4: Network
21: Communication unit 22: Assumed consumption specifying unit 23: Prediction unit 24: Delivery instruction unit

Claims (6)

画像形成装置から消耗品の消耗度を示す値を取得する取得手段と、
前記取得手段により取得された消耗品の消耗度を示す値の変化傾向に基づいて、消耗品の交換が必要となる時点における消耗度を示す値を予測する予測手段と、
前記予測手段により予測された結果に基づいて、前記画像形成装置の設置場所へ消耗品を配送する指示を行う指示手段と、
を備えたことを特徴とする消耗品管理装置。
Obtaining means for obtaining a value indicating the degree of consumption of the consumable from the image forming apparatus;
A predicting means for predicting a value indicating the degree of wear at a point in time when replacement of the consumable is required based on a change tendency of the value indicating the degree of wear of the consumable obtained by the obtaining means;
Instructing means for instructing delivery of consumables to an installation location of the image forming apparatus based on a result predicted by the predicting means;
Consumables management device characterized by comprising:
前記指示手段は、消耗品の交換が必要となる時点における消耗度を示す値の予測値から、消耗品の配送に要する期間における消耗度を示す値の変化量を差し引いた値を閾値に設定し、前記画像形成装置から取得した消耗度を示す値が前記閾値に到達した時点で、前記画像形成装置の設置場所へ消耗品を配送する指示を行う、
ことを特徴とする請求項1に記載の消耗品管理装置。
The instruction means sets a value obtained by subtracting the amount of change in the value indicating the degree of wear during the period required for delivery of the consumable from the predicted value indicating the degree of consumption at the time when the consumable needs to be replaced. When the value indicating the degree of wear acquired from the image forming apparatus reaches the threshold value, an instruction to deliver the consumable to the installation location of the image forming apparatus is given.
The consumable item management apparatus according to claim 1.
前記指示手段は、消耗品の交換が必要となる時点における消耗度を示す値の予測値から、消耗品の配送に要する期間における消耗度を示す値の変化量を差し引いた値を閾値に設定し、消耗度を示す値が前記閾値に到達するまでの残日数を算出し、当該算日数が経過した時点で、前記画像形成装置の設置場所へ消耗品を配送する指示を行う、
ことを特徴とする請求項1に記載の消耗品管理装置。
The instruction means sets a value obtained by subtracting the amount of change in the value indicating the degree of wear during the period required for delivery of the consumable from the predicted value indicating the degree of consumption at the time when the consumable needs to be replaced. Calculating the remaining number of days until the value indicating the degree of wear reaches the threshold, and when the calculated number of days has elapsed, an instruction to deliver the consumable to the installation location of the image forming apparatus is given.
The consumable item management apparatus according to claim 1.
前記消耗品管理装置は、画像形成装置の非稼働日を特定したカレンダーを有し、
前記指示手段は、前記カレンダーに基づいて、前記閾値に到達するまでの残日数に、当該残日数に該当する期間に含まれる非稼働日の日数を加算して、残日数の補正を行う、
ことを特徴とする請求項3に記載の消耗品管理装置。
The consumables management device has a calendar that specifies the non-working days of the image forming device,
The instruction means adds the number of non-working days included in the period corresponding to the number of remaining days to the number of remaining days until the threshold is reached based on the calendar, and corrects the number of remaining days.
The consumables management apparatus according to claim 3.
前記取得手段は、画像形成装置から稼働条件を示す値を更に取得し、
前記予測手段は、前記取得手段により取得された稼働条件を示す値を加味して、消耗品の交換が必要となる時点における消耗度を示す値を予測する、
ことを特徴とする請求項1乃至請求項4のいずれか1項に記載の消耗品管理装置。
The acquisition unit further acquires a value indicating an operation condition from the image forming apparatus,
The predicting means predicts a value indicating a degree of wear at a point in time when replacement of consumables is necessary, taking into account a value indicating the operating condition acquired by the acquiring means.
The consumable item management apparatus according to claim 1, wherein the consumable item management apparatus is provided.
コンピュータに、
画像形成装置から消耗品の消耗度を示す値を取得する取得機能と、
前記取得機能により取得された消耗品の消耗度を示す値の変化傾向に基づいて、消耗品の交換が必要となる時点における消耗度を示す値を予測する予測機能と、
前記予測機能により予測された結果に基づいて、前記画像形成装置の設置場所へ消耗品を配送する指示を行う指示機能と、
を実現させるための消耗品管理プログラム。
On the computer,
An acquisition function for acquiring a value indicating the consumption level of the consumable from the image forming apparatus;
A prediction function for predicting a value indicating the degree of wear at the time when replacement of the consumables is required based on a change tendency of the value indicating the degree of wear of the consumables acquired by the acquisition function;
An instruction function for instructing delivery of consumables to an installation location of the image forming apparatus based on a result predicted by the prediction function;
Consumables management program for realizing
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