JP2013090096A - Building remote-monitoring apparatus - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a building remote-monitoring apparatus enabling a processing operation of changing a notification destination of a terminal device that monitors facility devices of a building to a new telephone number for a new monitor center to be completed in a relatively short period without dispatching a worker to the building site.SOLUTION: A monitoring-control device 21 of a second monitoring-center 20 includes: telephone number setup means for setting a telephone number of the monitoring-control device 21 to a terminal device 2 that reports monitoring-information of a facility device installed in a building 1 at a predetermined reporting clock-time; provisional clock-time setup means for setting a periodical reporting clock-time at which the terminal device 2 reports at a provisional clock-time being a clock-time between the current clock-time and the predetermined reporting clock-time, instead of the predetermined reporting clock-time; determination means for determining whether there has been a report from the terminal device 2 when the provisional clock-time arrives; and resetting means for resetting the periodical reporting clock time at which the terminal device 2 reports at the predetermined reporting clock-time if the determination means determines that there has been such a report.

Description

  The present invention relates to a building remote monitoring device including a terminal device that reports monitoring information of building equipment to a monitoring center when a scheduled notification time is reached.

  There exists a thing shown by patent document 1 as this type of prior art. This prior art is a facility monitoring device that monitors facility equipment installed in a building and reports the monitoring information at a regular notification time that is a preset regular notification time, that is, a terminal device, and this terminal device. It is configured to include a computer connected via a communication line and performing various processes in accordance with monitoring information notified from a terminal device, that is, a monitoring center having a monitoring control device.

  By the way, in this type of prior art, it may be necessary to newly connect a new monitoring center and a previous terminal device that monitors facility equipment of the building due to the transfer of the monitoring center or the like. In the case of performing such a connection change, conventionally, it is necessary for an operator to be dispatched to the building where the terminal device is installed, that is, the site. When the local worker informs the operator of the new monitoring center that he is ready to change the communication destination of the terminal device, the notification destination change processing operation is started.

  The operator of the new monitoring center operates the console to set a new monitoring center report destination, that is, a new telephone number related to the new monitoring center, in the corresponding terminal device. In this state, the operator of the monitoring center informs the local worker that the new telephone number of the report destination has been set in the corresponding terminal device, and instructs the execution of the confirmation report task. Upon receiving this instruction, the local worker shuts off the power to the corresponding terminal device and artificially generates a power failure. The corresponding terminal device issues a power failure notification to a new telephone number set in the notification destination information table in response to this power failure. By receiving this power failure notification, the operator of the new monitoring center can confirm that the processing operation for changing the notification destination of the corresponding terminal device to the new telephone number related to the new monitoring center has been performed normally. The operator of the monitoring center confirming that the process of changing to a new telephone number has been normally performed in this way notifies the local worker that the work has been completed successfully.

Japanese Patent No. 2503816

  As described above, when the processing operation for changing the report destination of the terminal device that monitors the building equipment to the new telephone number of the new monitoring center is performed, the terminal device is conventionally installed. An operator is dispatched to the site, and it is necessary to repeat communication between the site worker and the operator of the new monitoring center. Also, the operator shuts off the power supply that causes an artificial power failure. , And a power recovery operation is required. As a result, conventionally, the number of work steps is increased, the cost for the desired processing operation is increased, and the work time required for the desired processing operation is increased, and accordingly, the equipment of the corresponding terminal device is monitored. There is a problem that the serviceability for the owner of the equipment is lowered due to the extended downtime.

  The present invention has been made from the above-described actual situation in the prior art, and its purpose is to perform a processing operation for changing a notification destination of a terminal device that monitors building equipment to a new telephone number related to a new monitoring center. Another object of the present invention is to provide a building remote monitoring apparatus that can be completed in a relatively short time without dispatching workers to the site.

  In order to achieve the above object, a building remote monitoring apparatus according to the present invention monitors facility equipment installed in a building and reports the monitoring information at a preset notification time which is a preset periodic notification time. In a building remote monitoring device comprising: a terminal device that connects to the terminal device via a communication line; and a monitoring center that includes a monitoring control device that performs various processes according to the monitoring information notified from the terminal device The monitoring control device of the monitoring center replaces the telephone number setting means for setting the telephone number of the monitoring control device in the terminal device and the periodic notification time from the terminal device instead of the regular notification time. A temporary time setting means for setting a temporary time that is a time between the current time and the scheduled notification time, and determining whether there is a notification from the terminal device when the temporary time is reached The cross-sectional section, when it is determined that the notification is present in the determination unit, a periodic report time from the terminal device is characterized in that it comprises a resetting means for resetting said scheduled report times.

  The present invention changes the notification destination of the terminal device that monitors the building equipment by changing the telephone number of the monitoring control device of the new monitoring center, such as by moving the monitoring center. By the operation, the telephone number setting means of the monitoring control device is operated to set a new telephone number of the monitoring control device of the new monitoring center in the terminal device. Next, the temporary time setting means of the monitoring control device is operated by the operation of the operator of the new monitoring center, and instead of the regular notification time set so far as the regular notification time, the current time and It is set to a temporary time that is a time between the scheduled notification time. When the tentative time is reached, it is determined whether there is a report from the terminal device by the determination means of the monitoring control device. The operator of the new monitoring center who has confirmed that the notification is determined by the determination means operates the resetting means of the monitoring control device, and the periodic notification time is set before the provisional time is set. Reset to the scheduled notification time. Thereafter, when the scheduled notification time is reached, the monitoring information of the building equipment is transmitted from the terminal device to the monitoring control device of the monitoring center via the communication circuit. In the monitoring control device, various processing operations are performed in accordance with the monitoring information notified from the terminal device.

  According to the present invention configured as described above, the notification destination of the terminal device can be set and changed to the new telephone number of the monitoring control device of the new monitoring center only by the operation of the operator of the new monitoring center. That is, according to the present invention, it is possible to perform a processing operation for changing a report destination of a terminal device that monitors facility equipment of a building to a new telephone number related to a new monitoring center without dispatching workers to the site. In addition, by setting the temporary time set by the temporary time setting means to a time close to the current time, a processing operation for changing to a new telephone number related to a new monitoring center is performed within a relatively short time. Can do.

  In the invention, the monitoring center includes a database in which the telephone number of the monitoring control device is stored and a terminal device list corresponding to the terminal device is provided. The monitoring control device performs a process of reading the telephone number of the monitoring control device stored in the database when the telephone number of the monitoring control device is set in the terminal device by the telephone number setting means. When the determination means determines that there is a report, the terminal device list of the database is processed to record that the transmission from the corresponding terminal device is normal.

  According to the present invention configured as described above, when the telephone number setting means is operated to set a new telephone number of the monitoring control apparatus of the new monitoring center in the terminal apparatus, the corresponding monitoring control apparatus stored in the database By reading out the new telephone number to the monitoring control apparatus, an operation for setting a new telephone number in this terminal apparatus can be easily performed. Further, according to the present invention, when the determination means determines that there is a report, the fact that the transmission from the corresponding terminal device is normal is recorded in the terminal device list of the database, so that new monitoring is performed on a plurality of terminal devices. When setting a new telephone number for the monitoring control device of the center, it is possible to reliably prevent duplication of setting processing and omission of setting processing by checking the terminal device list and performing processing operations.

  According to the present invention, in the invention, when the monitoring center determines that there is no notification by the determination unit of the monitoring control device, the monitoring center responds to the terminal device according to a signal output from the monitoring control device. It has a console that displays a screen for instructing such field survey.

  In the present invention configured as described above, when it is determined that there is no report by the determination means of the monitoring control device, a screen for instructing a field survey related to the terminal device is displayed on the console of the new monitoring center. The operator of the new monitoring center who confirmed the screen instructs the dispatch of the worker to the site where the terminal device causing the communication failure is arranged. Thereby, the quick investigation with respect to the corresponding terminal device can be realized.

  In the present invention, the monitoring control device of the monitoring center sets the telephone number of the monitoring control device in the terminal device and the periodic notification time from the terminal device instead of the regular notification time. A temporary time setting means for setting a temporary time which is a time between the time and the scheduled notification time, a determination means for determining whether there is a notification from the terminal device when the temporary time is reached, and a determination means And a resetting means for resetting the periodic report time from the terminal device to the scheduled report time when it is determined that there is a report. In accordance with this configuration, the present invention performs the processing operation for changing the notification destination of the terminal device that monitors the building equipment to the new telephone number related to the new monitoring center only by the operator of the new monitoring center. So that no workers are dispatched to the site. Moreover, since the temporary time can be set to a time close to the current time, the processing operation can be completed in a relatively short time. That is, according to the present invention, a processing operation for changing to a new telephone number related to a new monitoring center can be performed with fewer man-hours than before, and the cost related to this processing operation can be made lower than before. Further, according to the present invention, since the processing operation can be completed within a relatively short time, the monitoring stop time of the equipment of the terminal device to be set can be made shorter than before, and the service for the owner of the equipment Can be improved.

It is a figure which shows the structure of one Embodiment of the building remote monitoring apparatus which concerns on this invention. It is a flowchart which shows the processing operation of the monitoring control apparatus with which this embodiment is equipped.

  Embodiments of a building remote monitoring apparatus according to the present invention will be described below with reference to the drawings.

  As shown in FIG. 1, the building remote monitoring apparatus according to the present embodiment monitors equipment such as an elevator installed in the building 1, and monitors the monitoring information at a preset periodic notification time. A monitoring center having a terminal device 2 that reports at the reporting time, and a monitoring control device that is connected to the terminal device 2 via the communication line 30 and performs various processes according to monitoring information reported from the terminal device 2. It has. The monitoring information notified from the terminal device 2 includes an abnormality notification that is a notification when an abnormality of the equipment is detected, in addition to the notification performed at the above-described regular notification time.

  In FIG. 1, the first monitoring center 10 is connected to the terminal device 2 of the building 1 via the communication line 30 before the relocation, for example, and the second monitoring center 20 is connected via the communication line 30 after the relocation. The monitoring center is newly connected to the terminal device 2 of the building 1.

  In the present embodiment, as will be described later, the terminal moves from the first monitoring center 10 to the second monitoring center 20, the connection between the second monitoring center 20 and the terminal device 2 is completed, and the terminal is set at the scheduled notification time. After the state in which the monitoring information from the device 2 is transmitted to the new second monitoring center 20 via the communication line 30 is continued for a predetermined period, the second monitoring center 20 is again the previous monitoring center for some reason. In consideration of the possibility that the case of relocation to the first monitoring center 10 may occur, the configurations of the first monitoring center 10 and the second monitoring center 20 are set to be equal, for example.

  The second monitoring center 20, which is a monitoring center connected to the terminal device 2 of the building 1 via the communication line 30 after the relocation, has a communication device 22 connected to the communication line 30 and a monitoring connected to the communication device 22. And a control device 21.

  The monitoring control device 21 sets the telephone number setting means for setting the telephone number of the monitoring control device 21 in the terminal device 2 of the building 1 and the periodic notification time from the terminal device 2 to the preset scheduled notification time. Instead, a temporary time that is a time between the current time and the scheduled notification time, for example, a temporary time setting means that sets a time close to the current time, such as a few minutes after the current time, and when the temporary time is reached, A judgment means for judging whether or not there is a report from the terminal device 2 and a periodic report time from the terminal apparatus 2 when the judgment means judges that there is a report, is reset to the above-mentioned scheduled report time. Resetting means.

  The monitoring center 20 stores the telephone number of the monitoring control device 21 and has a terminal device list provided corresponding to the terminal device 2. The database 23 connected to the monitoring control device 21, and the monitoring control device 21 and is operated by an operator, and has an operation console 24 having a display screen. On the screen of the console 24, when it is determined that there is no report by the determination unit of the monitoring control device 21, an on-site investigation related to the terminal device 2 is instructed according to a signal output from the monitoring control device 21. The message is displayed.

  The monitoring control device 21 described above is stored in the database 23 when the telephone number of the monitoring control device 21 is set in the notification information table 3 of the terminal device 2 by the telephone number setting means included in the monitoring control device 21. The above-described terminal device list provided in the database 23 corresponds to a process of reading the telephone number of the monitoring control device 21 that is present, and when it is determined that there is a report by the determination means included in the monitoring control device 21 A process of recording that the transmission from the terminal device 2 is normal is performed.

  As described above, for example, the communication device 12, the monitoring control device 11, the database 13, and the console 14 of the first monitoring center 10 before the transfer are also connected to the communication device 22 and the monitoring control device 21 of the second monitoring center 20. The database 23 and the console 24 have the same configuration.

  In the following, a processing operation performed by the monitoring control device provided in the present embodiment configured as described above will be described with reference to FIG.

  The processing procedure in FIG. 2 is performed by changing the notification destination of the terminal device 2 that monitors the equipment of the building 1 shown in FIG. 1 from the first monitoring center 10 that has been the notification destination of the terminal device 2 to a new monitoring center. The processing procedure when moving to a certain second monitoring center 20, that is, the processing procedure when changing the telephone number to which the terminal device 2 is connected from the first monitoring center 10 to the second monitoring center 20 is shown.

  First, a dial transmission is performed to the terminal device 2 through the communication line 30 by the operation of the operator of the second monitoring center 20 which is a new monitoring center (step S1). Wait until there is a response from the terminal device 2, and when there is a response (step S2), the telephone number of the monitoring control device 21 stored in the database 23 is read by the operation of the operator of the second monitoring center 20. The telephone number setting means is activated and the telephone number read from the database 23 is set in the notification information table 3 of the terminal device 2 (step S3).

  Next, by operating the temporary time setting means by the operation of the operator of the second monitoring center 20, the current notification time and the regular notification time are replaced with the regular notification time instead of the regular notification time set so far. Is set to a provisional time that is a time between and. The provisional time described above is set to a time close to the current time, for example, a few minutes after the current time (step S4). Here, the line is temporarily interrupted (step S5).

  When the above-mentioned temporary time is reached, it is determined by the determination means whether there is a report from the terminal device 2 (step S6). When it is determined in this determination that there is a report, the operator of the second monitoring center 20 who has confirmed this has set the periodic notification time before setting the temporary time by operating the resetting means. The scheduled notification time is reset (step S7). At this time, the fact that the transmission from the corresponding terminal device 2 is normal is recorded in the terminal device list provided in the database 23 in accordance with the signal output from the monitoring control device 21 (step S8). Thereafter, when the scheduled notification time is reached, the monitoring information of the equipment of the building 1 is transmitted from the terminal device 2 to the monitoring control device 21 of the second monitoring center 20 via the communication line 30. In the monitoring control device 21, various processing operations are performed according to the monitoring information notified from the terminal device 2. When an abnormality occurs in the equipment of the building 1, an abnormality notification is transmitted from the terminal device 2 to the monitoring control device 21 of the second monitoring center 20 via the communication line 30.

  In addition, when it is determined that there is no report in the determination of the above-described step S6, transmission from the corresponding terminal device 2 is added to the terminal device list provided in the database 23 according to the signal output from the monitoring control device 21. Abnormality is recorded (step S9). Subsequently, a field survey instruction related to the terminal device 2 is displayed on the display screen of the console 24 by a signal output from the monitoring control device 21 (step S10). For example, the operator of the second monitoring center 20 confirming this display instructs the dispatch of a worker to the site where the terminal device 2 causing the communication failure is arranged.

  In the present embodiment configured as described above, the notification destination of the terminal device 2 that monitors the equipment of the building 1 can be set only by the operation of the operator of the second monitoring center 20 which is a new monitoring center. The setting can be changed to the telephone number of the supervisory control device 21. That is, in the present embodiment, the processing operation for changing the report destination of the terminal device 2 to a new telephone number related to the second monitoring center 20 is performed without dispatching a worker to the site where the terminal device 2 is set. be able to. In addition, by setting the temporary time set by the temporary time setting means to a time close to the current time, a processing operation for changing to a new telephone number related to the second monitoring center 20 is performed within a relatively short time. be able to. Therefore, in the present embodiment, the processing operation for changing to a new telephone number related to the second monitoring center 20 can be performed with a small number of work steps, and the cost for this processing operation can be reduced. Moreover, since this embodiment can perform processing operation in a comparatively short time, the monitoring stop time of the equipment of the corresponding terminal device 2 can be shortened, and serviceability for the owner of the equipment is provided. Can be improved.

  Further, in the present embodiment, when it is determined that there is a report by the determination means of the monitoring control device 21, the fact that the transmission from the terminal device 2 is normal is recorded in the terminal device list of the database 23. When setting the telephone number of the monitoring control device 21 of the second monitoring center 20, which is a new monitoring center, to the terminal device 2, by confirming the terminal device list and performing processing operations, duplication of setting processing or setting Processing leaks can be reliably prevented.

  Further, according to the present invention, when the determination means of the monitoring control device 21 determines that there is no report, a screen for instructing a field survey related to the terminal device 2 is displayed on the console 24 of the second monitoring center 20. As described above, the operator of the second monitoring center 20 instructs the dispatch of the worker to the site where the terminal device 2 is arranged. As a result, it is possible to perform a quick survey on the corresponding terminal device 2.

  In the above-described embodiment, the notification destination of the terminal device 2 has been transferred from the first monitoring center 10 to the second monitoring center 20, but for some reason, the notification destination of the terminal device 2 is changed. When the transfer from the second monitoring center 20 to the first monitoring center 10 occurs again, the terminal device 2 is operated only by the operation of the operator of the first monitoring center 10 in the same manner as the procedure shown in FIG. The report destination can be easily changed to the first monitoring center 10.

  In the above-described embodiment, the configuration of the first monitoring center 10 before the relocation and the configuration of the second monitoring center 20 after the relocation are made the same. If there is no possibility of re-transfer to the first monitoring center 10, the first monitoring center 10 can be configured differently from the second monitoring center 20.

DESCRIPTION OF SYMBOLS 1 Building 2 Terminal device 3 Report destination information table 10 1st monitoring center 11 Monitoring control apparatus 12 Communication apparatus 13 Database 14 Operation console 20 2nd monitoring center 21 Monitoring control apparatus 22 Communication apparatus 23 Database 24 Operation console 30 Communication line

Claims (3)

A terminal device that monitors facility equipment installed in a building and reports its monitoring information at a regular notification time that is a preset periodic notification time, and is connected to this terminal device via a communication line, In a building remote monitoring device comprising a monitoring center having a monitoring control device that performs various processes according to the monitoring information reported from the terminal device,
The monitoring control device of the monitoring center is
Telephone number setting means for setting the telephone number of the monitoring control device in the terminal device;
A provisional time setting means for setting a periodic notification time from the terminal device to a temporary time that is a time between the current time and the regular notification time instead of the regular notification time;
A determination means for determining whether or not there is a report from the terminal device when the temporary time is reached;
A building remote monitoring apparatus, comprising: resetting means for resetting a periodic notification time from the terminal device to the regular notification time when it is determined by the determination means that there is a notification. The building remote monitoring device according to claim 1,
The monitoring center has a database in which the telephone number of the monitoring control device is stored and a terminal device list corresponding to the terminal device is provided,
The monitoring control device of the monitoring center sets the telephone number of the monitoring control device stored in the database when setting the telephone number of the monitoring control device in the terminal device by the telephone number setting means. Performing a process of reading and performing a process of recording that the transmission from the corresponding terminal device is normal in the terminal device list of the database when the determination unit determines that there is a report. A building remote monitoring device. In the building remote monitoring device according to claim 2,
The monitoring center displays a screen for instructing a field survey related to the terminal device according to a signal output from the monitoring control device when it is determined that there is no report by the determination means of the monitoring control device Building remote monitoring device characterized by having an operation console.

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