JP2012220971A - Ticket issue apparatus and ticket issue/use management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a ticket issue apparatus capable of restricting illegal quantity purchase of tickets.SOLUTION: A ticket issue apparatus 5 includes a ticket information registration part 20, a first duplicate purchase determination part 21, and a ticket issue management part 23. When a ticket 3 is issued, the ticket information registration part 20 registers purchaser information and face photograph data of a person expected to use in association with each other in a ticket information database 14. In response to acquiring an issue request for the ticket 3 including the purchaser information and face photograph data from a customer (step ST1), the first duplicate purchase determination part 21 performs face recognition by using the face photograph data stored in the ticket information database 14 and the face photograph data of the issue request and determines whether an issue request using the face photograph data of the same person has been performed in the past (step ST2). Only when it is determined not to be performed, the ticket 3 is issued (step ST3).

Description

  The present invention relates to a ticket issuing device that issues a ticket on which a face photograph of a prospective user is printed, and a ticket issue / use management system that suppresses unauthorized use of a ticket issued by such a ticket issuing device.

  A ticket printed with the face photo of the person who will be using the ticket is issued as a ticket for an event such as a concert. If confirmed, admission is allowed. Such identity verification is not necessarily performed accurately and strictly. However, since it is necessary to clarify a person who intends to use the ticket when purchasing the ticket, there is an effect of suppressing the purchase of the ticket for resale. Patent Document 1 describes a ticket issuing device that can issue a ticket printed with a facial photograph. In this document, a ticket purchaser issues a ticket issue request with face photo data to a ticket issuing device.

JP 2006-201997 A

  Here, a person who intends to purchase a ticket for the purpose of reselling makes a plurality of issuance requests to the ticket issuing device and tries to purchase a large number of tickets. Accordingly, if such illegal mass purchase of tickets can be restricted, the effect of suppressing purchase of tickets for resale can be enhanced.

  In view of this point, an object of the present invention is to provide a ticket issuing device capable of restricting unauthorized mass purchase of tickets, and a ticket issuing use for suppressing unauthorized use of a ticket issued by such a ticket issuing device. To provide a management system.

In order to solve the above problem, the present invention receives a ticket issue request including purchaser information for identifying the ticket purchaser from the ticket purchaser and face photo data of the prospective use of the ticket, In the ticket issuing device for issuing the ticket on which the face photo based on the face photo data is printed,
When a ticket is issued based on the issuance request, a ticket information registration unit that registers the purchaser information and the face photo data in a form associated with the ticket information database;
Upon receiving the issue request, face recognition is performed using the face photo data already stored in the ticket information database and the face photo data included in the issue request, and based on the result of the face recognition A duplicate purchase determination unit that determines whether or not the issue request using the face photo data of the same person has been made in the past;
And a ticket issue management unit for issuing the ticket when the issue request using the face photo data of the same person is not made.

  According to the ticket issuing device of the present invention, it is determined by face recognition whether the face photo data already stored in the ticket information database and the face photo data included in the new issue request belong to the same person. By determining, a plurality of issuance requests in which the same person is scheduled to be used are detected, so that it is possible to limit illegal mass purchase of tickets. Therefore, it is possible to suppress purchase of tickets for resale purposes. Further, even when an issuance request using the face photo data of a third party who is not related to either the ticket purchaser or the prospective user is repeatedly made, such an illegal issuance request can be detected. The purpose purchase can be suppressed.

  In the present invention, it is preferable that the ticket issue management unit does not issue the ticket when the issue request using the face photo data of the same person has been made in the past. In this way, a ticket issuance request using the face photo data of the same person is permitted only once, so that it is possible to prevent a plurality of tickets from being issued to the same intended user. Therefore, the effect of suppressing the purchase of tickets for resale is high.

  In the present invention, the purchaser information includes an email address, and when the issue request using the face photo data of the same person has been made in the past, It is desirable to have a message transmission unit that transmits a message indicating that a ticket cannot be issued. In this way, when a ticket is not issued, it is possible to notify the person who has issued the ticket issuance request.

  In the present invention, when the duplicate purchase determination unit cannot determine whether the issue request using the face photo data of the same person has been made in the past based on the result of the face recognition, By comparing the purchaser information already stored in the ticket information database with the purchaser information included in the issuance request, the issuance request that matches the purchaser information has been made in the past. A second duplicate purchase determination unit that determines whether or not the ticket issuance management unit has issued the issue request using the face photo data of the same person in the past. When it is not possible to determine whether or not, it is desirable to issue the ticket when the issue request with the same purchaser information has not been made in the past. That is, in face recognition, it may not be possible to determine whether two face photo data belong to the same person. In such a case, if the issue of a ticket is controlled using the purchaser information. Good.

  In the present invention, the ticket issuance management unit issues a ticket carrying ticket specifying information for specifying the ticket, and the ticket information registration unit, when the ticket is issued, It is desirable to register the face photograph data and the ticket specifying information in the form associated with each other in the ticket information database. In this way, it is possible to specify the face of the ticket purchaser and the prospective user from the ticket specifying information carried on the ticket. Here, the specific information for specifying the ticket is a serial number attached to the ticket, a seat designation number at the event venue, or the like.

Next, the ticket issue / use management system of the present invention includes:
The above ticket issuing device;
A ticket use management device connectable to the ticket information database;
The ticket use management device includes:
A ticket specifying information acquisition unit that acquires the ticket specifying information from the ticket when the ticket is used;
A photographing unit for photographing the face of the ticket user using the ticket and obtaining photographing data;
Referring to the ticket information database based on the ticket specifying information, and acquiring the face photo data associated with the ticket specifying information; and
An unauthorized use determination unit that performs face recognition using the photographed data and the face photo data, and determines whether the person of the face photo data and the ticket user are the same person based on the result of the face recognition When,
And a warning generation unit that generates a warning when it is determined that they are not the same person.

  According to the present invention, when the ticket is used, the face data of the face of the ticket user and the face photo data of the person who is scheduled to use the ticket are recognized. You can verify your identity without depending on it. Also, since the ticket may be folded or wrinkled, it is not easy to verify the identity by visually comparing the face photo printed on the ticket and the face of the ticket user, If the face recognition is performed using the photograph data of the face of the ticket user and the face photograph data of the prospective ticket user, the identity verification can be performed accurately.

  According to the ticket issuing device of the present invention, it is determined by face recognition whether the face photo data already stored in the ticket information database and the face photo data included in the new issue request belong to the same person. By determining, a plurality of issuance requests in which the same person is scheduled to be used are detected, so that it is possible to limit illegal mass purchase of tickets. Therefore, it is possible to suppress purchase of tickets for resale purposes. Further, even when an issuance request using the face photo data of a third party who is not related to either the ticket purchaser or the prospective user is repeatedly made, such an illegal issuance request can be detected. The purpose purchase can be suppressed.

  Next, according to the ticket issuance / use management system of the present invention, when the ticket is used, face recognition of the photograph data of the face of the ticket user and the face photo data of the prospective use of the ticket is performed. It is possible to confirm the identity of the worker placed at the ticket gate without looking at it. In addition, since the face recognition of the photographed data and the face photograph data is performed, it is possible to perform the identity verification more accurately than in the case of visual observation.

1 is a schematic system configuration diagram of a ticket issue / use management system to which the present invention is applied. It is a flowchart of a ticket issue processing operation. It is a flowchart of a ticket use management operation.

  Embodiments of a ticket issue / use management system to which the present invention is applied will be described below with reference to the drawings.

(overall structure)
FIG. 1 is a schematic system configuration diagram of a ticket issue / use management system to which the present invention is applied. The ticket issuance / use management system 1 in this example accepts a ticket 3 issuance request from the customer's information terminal 2 via the Internet 4 and issues a ticket 3 on which a face photograph 3a of a person who intends to use the ticket 3 is printed. A ticket issuing device 5 and a ticket usage management device 6 that is installed at a ticket gate of an event venue such as a concert using the ticket 3 and detects unauthorized use of the ticket 3 are provided.

(Ticket issuing device)
The ticket issuing device 5 includes a WEB server 10, a database server 11, and a ticket issuing control device 12 connected to the WEB server 10 and the database server 11 so as to be communicable with each other. A printer 13 for issuing a ticket 3 is connected to the ticket issue control device 12.

  The WEB server 10 presents a homepage on which the contents of the event are posted to the customer information terminal 2 connected to the WEB server 10 via the Internet 4 and issues a ticket 3 from the customer information terminal 2 via the homepage. Accept the request. The customer information terminal 2 is a kiosk terminal installed in a mobile phone, a PC, or a convenience store. The ticket 3 issuance request includes purchaser information such as the name, address, and e-mail address of the ticket purchaser, and face photo data of the person who intends to use the ticket 3. When the WEB server 10 receives a ticket 3 issue request, the issue request is transmitted to the ticket issue control device 12.

  The database server 11 includes a ticket information database 14 that stores and holds purchaser information, face photo data, and ticket specifying information related to the issued ticket 3 in association with each other. The ticket specifying information is information for specifying the ticket 3 such as a serial number of the ticket 3 or a seat number at the event venue.

  The ticket issuance control device 12 is a computer, and includes a communication interface 15 for performing communication between the WEB server 10 and the database server 11, and a control unit 16 having a CPU, a RAM, and a ROM. An issue request from the WEB server 10 is input to the control unit 16 via the communication interface 15. A printer 13 is connected to the output side of the control unit 16 via a driver 17. The control unit 16 includes a ticket information registration unit 20, a first duplicate purchase determination unit 21, a second duplicate purchase determination unit 22, a ticket issue management unit 23, and a message notification unit 24.

  When the ticket 3 is issued based on the issuance request, the ticket information registration unit 20 accesses the database server 11 and associates the purchaser information, the face photo data, and the ticket specifying information related to the issued ticket 3. Registered in the ticket information database 14 in the form.

  When receiving the issue request from the WEB server 10, the first duplicate purchase determination unit 21 uses the face photo data already stored in the ticket information database 14 and the face photo data included in the received issue request. Recognition is performed, and based on the result of face recognition, it is determined whether an issue request using face photo data of the same person has been made in the past. A well-known technique can be used as face recognition for determining whether two face photograph data are the same person by pattern matching or the like.

  When receiving the issue request, the second duplicate purchase determination unit 22 compares the purchaser information already stored in the ticket information database 14 with the purchaser information included in the received issue request, and determines the purchaser. It is determined whether or not an issue request with matching information has been made in the past.

  When the first duplicate purchase determination unit 21 determines that an issue request using the face photo data of the same person has not been made in the past, the ticket issue management unit 23 controls the drive of the printer 13 to obtain the ticket 3. Issue. Further, the ticket issue management unit 23 cannot determine whether or not the issue request using the face photo data of the same person has been made in the past, that is, using two image data. When it is impossible to reliably determine whether or not the two image data belong to the same person in the face recognition, the second duplicate purchase determination unit 22 has made the issue request in the past with matching purchaser information. If it is determined that the ticket has not been issued, a ticket 3 is issued. The issued ticket 3 is printed with ticket identification information and a face photograph 3a based on the face photograph data. The issued ticket 3 is delivered to the name and address included in the issue request by means such as mail.

  Further, the ticket issue management unit 23 does not issue the ticket 3 when the first duplicate purchase determination unit 21 determines that an issue request using face photo data of the same person has been made in the past. Further, the ticket issuance management unit 23 performs the second duplication purchase when the first duplication purchase determination unit 21 cannot determine whether or not an issuance request using the face photo data of the same person has been made in the past. If the determination unit 22 determines that the issue request with the same purchaser information has been made in the past, the ticket 3 is not issued.

  When the ticket issue management unit 23 does not issue the ticket 3, the message notification unit 24 transmits a message indicating that the ticket 3 cannot be issued to the mail address included in the issue request. In addition, a message that the ticket 3 cannot be issued is transmitted to the WEB server 10 and presented to the customer information terminal 2 connected to the WEB server 10 via the Internet 4.

(Ticket usage management device)
Next, the ticket use management device 6 installed at the ticket gate of the event venue is communicably connected to the ticket reader (ticket specific information acquisition unit) 30, the camera (imaging unit) 31, the ticket reader 30 and the camera 31. The ticket use management control device 32 is provided. A lamp 33 and a buzzer 34 are connected to the ticket use management control device 32.

  The ticket reader 30 reads the ticket specifying information carried by the ticket 3 from the ticket 3 possessed by the ticket user when the ticket user passes the ticket gate at the event venue. In this example, the ticket reader 30 is an image scanner that reads ticket specifying information printed on the surface of the ticket 3. The camera 31 acquires the shooting data by shooting the face of the ticket user.

  The ticket use management control device 32 is a computer, and includes a communication interface 35 for communicating with the database server 11 and a control unit 36 having a CPU, RAM, and ROM. A ticket reader 30 and a camera 31 are connected to the input side of the control unit 36 via drivers 37 and 38, and the ticket identification information acquired by the ticket reader 30 and the shooting data taken by the camera 31 are sent to the control unit 36. Entered. A lamp 33 and a buzzer 34 are connected to the output side of the control unit 36 via drivers 39 and 40. The control unit 36 includes a face photo data acquisition unit 41, an unauthorized use determination unit 42, and a warning generation unit 43.

  The face photo data acquisition unit 41 accesses the database server 11 based on the ticket specifying information acquired by the ticket reader 30, refers to the ticket information database 14, and acquires face photo data associated with the ticket specifying information. .

  When the face photo data acquisition unit 41 acquires the face photo data, the unauthorized use determination unit 42 performs face recognition using the captured data and the face photo data, and based on the result of the face recognition, the person of the face photo data And whether the ticket users are the same person or not.

  The warning generation unit 43 generates a warning when it is determined that the person of the face photograph data and the ticket user are not the same person. That is, the lamp 33 is turned on and the buzzer 34 is sounded.

(Ticket issue processing operation)
FIG. 2 is a flowchart showing processing operations from a ticket 3 issue request to a ticket 3 issue. When a ticket purchaser accesses the WEB server 10 via the Internet 4 using the information terminal 2 and inputs a ticket 3 issue request to the WEB server 10, the WEB server 10 acquires the input issue request, It transmits to the ticket issue control apparatus 12 (step ST1).

  When the ticket issuance control device 12 receives the issuance request from the WEB server 10, the first duplicate purchase determination unit 21 refers to the ticket information database 14 of the database server 11 based on the face photo data included in the issuance request. Then, the face recognition using the face photo data and the face photo data already stored in the ticket information database 14 is performed, and it is determined whether or not an issue request using the face photo data of the same person has been made in the past. Determination is made (step ST2).

  In step ST2, if an issue request using face photo data of the same person has not been made in the past, the ticket issue management unit 23 prints the ticket 3 on which the face photo 3a based on the ticket identification information and the face photo data is printed. Is issued (step ST3).

  In step ST2, if it is not possible to determine whether an issue request using face photo data of the same person has been made in the past, the second duplicate purchase determination unit 22 is already stored in the ticket information database 14. The purchaser information is compared with the purchaser information included in the received issue request, and it is determined whether or not an issue request matching the purchaser information has been made in the past (step ST4).

  If the second duplicate purchase determination unit 22 determines that an issue request with the same purchaser information has not been made in the past, it issues a ticket 3 (step ST3).

  When the ticket 3 is issued in step ST3, the ticket information registration unit 20 accesses the database server 11, and stores the purchaser information, face photo data, and ticket specifying information regarding the issued ticket 3 in the ticket information database 14. (Step ST5). The issued ticket 3 is delivered to the name and address of purchaser information included in the issue request by means such as mailing.

  Here, if an issue request using the same person's face photo data has been made in the past in step ST2, the ticket issue management unit 23 stops issuing the ticket 3. Further, in step ST4, when it is not possible to determine whether or not an issue request using face photo data of the same person has been made in the past, and an issue request that matches the purchaser information has been made in the past. In addition, the ticket issue management unit 23 stops issuing the ticket 3 (step ST6).

  In this case, the message notification unit 24 transmits a message indicating that the ticket 3 cannot be issued to the mail address included in the issue request. In addition, a message that the ticket 3 cannot be issued is transmitted to the WEB server 10 and presented to the customer information terminal 2 connected to the WEB server 10 via the Internet 4 (step ST7).

(Unauthorized use monitoring operation for tickets)
FIG. 3 is a flowchart of the monitoring operation for unauthorized use of the ticket 3 at the ticket gate of the event venue. A ticket user who attempts to enter the event venue causes the ticket reader 30 to read the ticket identification information printed on the ticket 3 at the ticket gate. When the ticket reader 30 acquires the ticket specifying information, it is input to the ticket use management control device 32 (step ST11).

  Further, while the ticket user causes the ticket reader 30 to read the ticket 3, the ticket use management device 6 photographs the face of the ticket user with the camera 31. Shooting data of the face of the ticket user obtained by shooting is input to the ticket use management control device 32 (step ST12).

  When the ticket specific information is input to the ticket use management control device 32, the face photo data acquisition unit 41 accesses the database server 11 based on the ticket specific information, refers to the ticket information database 14, and corresponds to the ticket specific information. The attached face photograph data is acquired (step ST13).

  When the face photo data is acquired from the ticket information database 14, the unauthorized use determination unit 42 performs face recognition using the shooting data and the face photo data, and whether the ticket user and the person of the face photo data are the same person or not. Is determined (step ST14).

  In step ST14, when it is determined that the person of the face photo data and the ticket user are the same person, that is, when the person is confirmed, the warning generation unit 43 does not generate a warning and the ticket user's Admission to the event venue is permitted (step ST15). If it is determined in step ST14 that the person of the face photograph data and the ticket user are not the same person, the warning generating unit 43 generates a warning. That is, the lamp 33 is turned on and the buzzer 34 is sounded (step ST16).

(Function and effect)
In the ticket issuing device 5 of this example, it is determined by face recognition whether the face photo data already stored in the ticket information database 14 and the face photo data included in the new issuance request belong to the same person. By determining, a plurality of issue requests in which the same person is scheduled to be used are detected. If an issue request using face photo data of the same person has been made in the past, the ticket 3 is not issued. In other words, only one ticket 3 is issued to a single prospective user, and only one ticket 3 is issued. Therefore, the effect of suppressing mass purchase of the ticket 3 for resale is high. In addition, even when an issuance request using the face photo data of a third party who is not related to either the ticket purchaser or the prospective user is repeatedly performed, such an unauthorized issuance request can be detected. Purchases for resale can be suppressed.

  Further, according to this example, when an issue request using the face photo data of the same person has been made in the past, a message that the ticket 3 cannot be issued to the mail address of the ticket purchaser To notify that ticket 3 cannot be issued.

  Furthermore, according to this example, when the ticket 3 is used, the face photograph data of the ticket user's face and the face photograph data of the prospective use person of the ticket 3 are recognized, so the ticket is placed at the ticket gate of the event venue. Identity verification can be performed without the visual inspection of the staff. Also, since the ticket 3 may be folded or wrinkled, it is not easy to verify the identity by visually comparing the face photo 3a printed on the ticket 3 with the face of the ticket user. Although the face recognition is performed using the photograph data of the face of the ticket user and the face photograph data of the person who is scheduled to use the ticket 3, the identity verification can be performed accurately.

(Other embodiments)
In the above example, the ticket specifying information is printed on the ticket 3, but the ticket specifying information may be stored and held in an IC memory embedded in the ticket. In this case, a ticket reader that can acquire the contents stored and held in the IC memory in a non-contact state can be used as the ticket reader.

1. Ticket issue / use management system, 2. Customer information terminal, 3. Ticket, 3a ... Face photo, 4. Internet, 5. Ticket issue device, 6. Ticket use management device, 10. WEB server 11 Database server 12 Ticket issuing control device 13 Printer 14 Ticket information database 15 Communication interface 16 Control unit 17 Driver 20 Ticket information registration unit, 21... First duplicate purchase determination unit, 22... Second duplicate purchase determination unit, 23 .. Ticket issue management unit, 24 .. Message notification unit, 30. Part), 31..Camera (shooting part), 32..Ticket use management control device, 33..Lamp, 34..Buzzer, 35..Communication in. Over face, 36 ... control unit, 37 to 40 ... driver, 41 ... face photo data acquisition unit, 42 ... unauthorized use determination unit, 43 ... warning generating unit

Claims (6)

The ticket issuance request including the purchaser information for identifying the ticket purchaser from the ticket purchaser and the facial photo data of the prospective user of the ticket is received, and the facial photo based on the facial photo data is printed In a ticket issuing device that issues a ticket,
When a ticket is issued based on the issuance request, a ticket information registration unit that registers the purchaser information and the face photo data in a form associated with the ticket information database;
Upon receiving the issue request, face recognition is performed using the face photo data already stored in the ticket information database and the face photo data included in the issue request, and based on the result of the face recognition A duplicate purchase determination unit that determines whether or not the issue request using the face photo data of the same person has been made in the past;
A ticket issuing device, comprising: a ticket issuing management unit that issues the ticket when the issuing request using the face photo data of the same person is not made. In claim 1,
The ticket issuing management unit does not issue the ticket when the issuing request using the face photo data of the same person has been made in the past. In claim 2,
The purchaser information includes an email address,
A message transmitting unit that transmits a message to the e-mail address that the ticket cannot be issued when the issue request using the face photo data of the same person has been made in the past; A ticket issuing device. In claim 1,
When the duplicate purchase determination unit cannot determine whether or not the issue request using the face photo data of the same person has been made in the past based on the result of the face recognition, the ticket information database The purchaser information already stored in the issue request is compared with the purchaser information included in the issue request, and whether or not the issue request that matches the purchaser information has been made in the past. A second duplicate purchase determination unit for determining,
In the case where the ticket issue management unit cannot determine whether or not the issue request using the face photo data of the same person has been made in the past, the purchaser information is not included in the purchaser information. The ticket issuing device, wherein the ticket is issued when the matching issue request has not been made in the past. In any one of claims 1 to 4,
The ticket issue management unit issues a ticket carrying ticket specifying information for specifying the ticket,
The ticket information registration unit, when the ticket is issued, registers the purchaser information, the face photo data, and the ticket specifying information in a form associated with each other in the ticket information database. Issuing device. A ticket issuing device according to claim 5;
A ticket use management device connectable to the ticket information database;
The ticket use management device includes:
A ticket specifying information acquisition unit that acquires the ticket specifying information from the ticket when the ticket is used;
A photographing unit for photographing the face of the ticket user using the ticket and obtaining photographing data;
Referring to the ticket information database based on the ticket specifying information, and acquiring the face photo data associated with the ticket specifying information; and
An unauthorized use determination unit that performs face recognition using the photographed data and the face photo data, and determines whether the person of the face photo data and the ticket user are the same person based on the result of the face recognition When,
A ticket issue / use management system, comprising: a warning generation unit that generates a warning when it is determined that the persons are not the same person.

Images