JP2010271924A - System, device, method and program for providing service - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To shorten a service waiting time of a service receiver when the service is provided by a plurality of service givers movably present in a service area to the service receiver who is movably present in the service area. <P>SOLUTION: In a monitoring server 40, an arrangement density calculation unit 413 calculates arrangement density in a school area about a location related to rushing cooperator current location information stored in a rushing cooperator current location memory 403. On the basis of the arrangement density and map information stored in a map information memory 410, a rearrangement location is determined by a rushing cooperator rearrangement location decision unit 415 so that uneven distribution of the arrangement location becomes smaller than a prescribed standard. A guide route from the location related to the rushing cooperator current location information to the rearrangement location is determined. Also, on the basis of the arrangement density, the map information, and child current location information, a bypass route passing an area where the arrangement density is larger than the prescribed reference is determined as a passage from the location where the child is present to the location of destination. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention provides a service for a service provider to provide a service provided by a service provider to a service recipient who is movably present in the service area. It relates to such technology.

  A technique is known in which a plurality of service recipients that are movably present in a service area provide a service provided by a service provider to a service recipient that is movably present in the service area. For example, if a child has a kids terminal that can send help radio waves in an emergency, such as when a dangerous situation is encountered or is about to occur, the center device receives the help ID sent from the kids terminal in the event of an emergency. In addition, a neighborhood security system that makes a report to a general terminal carried by a volunteer who can be dispatched among local volunteers in which the center device is registered is known (for example, see Patent Document 1).

  In addition, when a danger is imminent, a child can carry a portable device equipped with a GPS position detection function that can send a notification signal by pressing the notification button, and in the event of an emergency, the notification signal transmitted from the portable device can be transmitted. There is also known a crime prevention system in which the center device receives the emergency mail from the location information of the portable device to the nearby registered rescuer and causes the registered rescuer who has received the emergency mail to rush to the scene. (For example, refer to Patent Document 2).

JP-A-2005-243002 JP 2006-11695 A

  However, in the provided service as described above, since it is assumed that both the service recipient and each service recipient move, the distance relationship between the service recipient and each service recipient varies with time. . Therefore, it is assumed that the position of each service supervisor tends to be unevenly distributed in the service area depending on the day of the week or the time zone, and the way of uneven distribution is also changed. In this case, the service waiting time from the service recipient of the service recipient varies greatly, and the quality of the provided service cannot be guaranteed. In particular, in a service that requires responsiveness, for example, in the neighborhood security system or the crime prevention system as described above, a large change in the service waiting time is a serious problem in situations where children need to be protected quickly.

  Therefore, the present invention has been made in view of the above problems, and a plurality of service recipients that are movable in a service area provide services to service recipients that are movable in the service area. An object of the present invention is to provide a service providing system, a service providing apparatus, a service providing method, and a service providing program capable of reducing the service waiting time from the service recipient of the service recipient.

In order to solve the above problems, the present invention provides means [1]-[12] below.
[1] A service receiver mobile terminal that is carried by a service receiver that is movably present in the service area, and a service recipient mobile that is carried by each of a plurality of service recipients that are movably present in the service area. In a service providing system in which a terminal and a service providing apparatus are communicatively connected via a network,
Each of the service recipient mobile terminals to be carried by each of the plurality of service delegates,
A positioning means for positioning, and
Position information transmitting means for transmitting position information related to the measured position to the service providing device;
Presenting means for receiving the guide route data and presenting the guide route;
With
The service providing apparatus includes:
Position information storage means for receiving the transmitted position information and storing the received position information for each portable terminal for service recipients;
Map information storage means for storing map information of the service area;
An arrangement density calculating means for calculating an arrangement density in the service area for the position related to the position information stored in the position information storage means;
Based on the calculated arrangement density and the map information stored in the map information storage means, the rearrangement position from the position related to the position information so that the uneven distribution density is less than a predetermined reference Relocation position determining means for determining
Based on the position related to the position information, the determined rearrangement position, and the map information stored in the map information storage means, the guidance route data from the position related to the position information to the rearrangement position is obtained. Guidance route data generation means to generate,
Guidance route data transmitting means for transmitting the generated guidance route data to the service recipient mobile terminal to be rearranged;
Service providing system with
[2] A mobile terminal for a service recipient to be carried by a service recipient movably in the service area, and a portable for a service recipient to be carried by each of a plurality of service recipients movably present in the service area In a service providing system in which a terminal and a service providing apparatus are communicatively connected via a network,
The service receiver mobile terminal is:
A first positioning means for measuring the position;
First position information transmitting means for transmitting first position information related to the measured position to the service providing apparatus;
Presenting means for receiving the detour route data and presenting the detour route;
With
Each of the service recipient mobile terminals to be carried by each of the plurality of service delegates,
A second positioning means for measuring the position;
Second position information transmitting means for transmitting second position information related to the measured position to the service providing device;
With
The service providing apparatus includes:
First position information storage means for receiving and storing the transmitted first position information;
Second position information storage means for receiving the transmitted second position information and storing the received second position information for each portable terminal for service recipients;
Map information storage means for storing map information of the service area;
Destination storage means for storing destination position information relating to a destination position in the service area of the service recipient;
An arrangement density calculating means for calculating an arrangement density in the service area for the position related to the second position information stored in the second position information storage means;
The calculated arrangement density, the map information stored in the map information storage means, the destination position information stored in the destination storage means, and the first information stored in the first position information storage means A detour route that passes through an area where the arrangement density is larger than a predetermined reference as a route from the position according to the first position information to the destination position according to the destination position information based on the position information Detour route data generation means for generating data;
Detour path data transmission means for transmitting the generated detour path data to the mobile terminal for service users;
Service providing system with
[3] Each mobile terminal for each service manager to be carried by each of the plurality of service managers,
A service response determining means for determining whether the service representative can handle the service;
Service availability information transmitting means for transmitting service availability information relating to the determined service availability; and
Further comprising
The service providing apparatus includes:
Service availability information storage means for receiving the transmitted service availability information and storing the service availability information for each portable terminal for service recipients,
The arrangement density calculating means includes:
[1] or [2], wherein the arrangement density of the service-recipient mobile terminal whose service availability information stored in the service availability information storage means indicates the service availability is calculated. ] The service providing system described.
[4] Locations for receiving each location information transmitted from the service recipient mobile terminal carried by each of the plurality of service delegates movably present in the service area and storing the location information for each of the service recipient mobile terminals Information storage means;
Map information storage means for storing map information of the service area;
An arrangement density calculating means for calculating an arrangement density in the service area for the position related to the position information stored in the position information storage means;
Based on the calculated arrangement density and the map information stored in the map information storage means, the rearrangement position from the position related to the position information so that the uneven distribution density is less than a predetermined reference Relocation position determining means for determining
Based on the position related to the position information, the determined rearrangement position, and the map information stored in the map information storage means, the guidance route data from the position related to the position information to the rearrangement position is obtained. Guidance route data generation means to generate,
Guidance route data transmitting means for transmitting the generated guidance route data to the service recipient mobile terminal to be rearranged;
A service providing apparatus comprising:
[5] First position information storage means for receiving and storing first position information transmitted from a service receiver mobile terminal carried by a service receiver movably present in the service area;
A second location information transmitted from a mobile terminal for a service manager to be carried by each of a plurality of service managers movably present in the service area is received and stored for each mobile terminal for the service manager. Two positional information storage means;
Map information storage means for storing map information of the service area;
Destination storage means for storing destination position information relating to a destination position in the service area of the service recipient;
An arrangement density calculating means for calculating an arrangement density in the service area for the position related to the second position information stored in the second position information storage means;
The calculated arrangement density, the map information stored in the map information storage means, the destination position information stored in the destination storage means, and the first information stored in the first position information storage means A detour route that passes through an area where the arrangement density is larger than a predetermined reference as a route from the position according to the first position information to the destination position according to the destination position information based on the position information Detour route data generation means for generating data;
Detour path data transmission means for transmitting the generated detour path data to the mobile terminal for service users;
A service providing apparatus comprising:
[6] For each service recipient mobile terminal that receives service availability information related to whether or not the service delegate can handle the service, transmitted from each service delegate portable terminal that is carried by each of the plurality of service delegates. Further comprising service availability information storage means for storing
The arrangement density calculating means includes:
The above-mentioned [4] or [5], wherein the arrangement density for the service-recipient mobile terminal whose service availability information stored in the service availability information storage means is a content indicating service availability is calculated. ] The service provision apparatus of description.
[7] A service recipient mobile terminal that is carried by a service recipient that is movably present in the service area, and a service recipient portable that is carried by each of a plurality of service recipients that are movably present in the service area. In a service providing method in a service providing system in which a terminal and a service providing apparatus are communicatively connected via a network,
Each mobile terminal for each service manager to be carried by each of the plurality of service managers,
A positioning step for positioning the position;
A location information transmission step of transmitting location information related to the measured location to the service providing device;
Have
The service providing device comprises:
A location information storage step for receiving the transmitted location information and storing the location information for each mobile terminal for the service recipient;
An arrangement density calculating step for calculating an arrangement density in the service area for the position related to the stored position information;
Based on the calculated arrangement density and the map information of the service area stored in the map information storage means, the uneven distribution of the arrangement density is less than a predetermined reference from the position related to the position information. A rearrangement position determination step for determining a rearrangement position;
Based on the position related to the position information, the determined rearrangement position, and the map information stored in the map information storage means, the guidance route data from the position related to the position information to the rearrangement position is obtained. A guide route data generation step to be generated; and
A guidance route data transmission step of transmitting the generated guidance route data to the service recipient mobile terminal to be rearranged;
Have
The mobile terminal for the service representative to be relocated is
A presenting step of receiving the transmitted guide route data and presenting the guide route;
A service providing method.
[8] A mobile terminal for a service recipient that is carried by a service recipient that is movably present in the service area, and a portable phone for a service recipient that is carried by each of a plurality of service recipients that are movably present in the service area In a service providing method in a service providing system in which a terminal and a service providing apparatus are communicatively connected via a network,
The mobile terminal for the service recipient is
A first positioning step for positioning a position;
A first location information transmission step of transmitting first location information related to the measured location to the service providing device;
While having
Each mobile terminal for each service manager to be carried by each of the plurality of service managers,
A second positioning step for positioning the position;
A second position information transmission step of transmitting second position information related to the measured position to the service providing device;
Have
The service providing device comprises:
A location information storage step of receiving and storing the transmitted first and second location information;
An arrangement density calculating step for calculating an arrangement density in the service area for the position related to the stored second position information;
The calculated location density, the map information of the service area stored in the map information storage means, and the destination position related to the destination position in the service area of the service receiver stored in the destination storage means Based on the information and the stored first position information, the arrangement density is determined from a predetermined reference as a route from the position related to the first position information to the destination position related to the destination position information. A detour route data generation step for generating detour route data that passes through a large area,
A detour route data transmission step of transmitting the generated detour route data to the mobile terminal for service users;
Have
The mobile terminal for the service recipient is
A presenting step of receiving the transmitted detour route data and presenting the detour route;
A service providing method.
[9] A mobile terminal for each service manager to be carried by each of the plurality of service managers,
A service availability information transmission step of transmitting service availability information related to availability of service determined by the service representative;
The service providing device comprises:
A service availability information storage step of receiving the transmitted service availability information and storing the service availability information for each mobile terminal for the service recipient;
The arrangement density calculation step includes:
The service providing method according to the above [7] or [8], wherein the arrangement density for the mobile terminal for the service recipient whose stored service availability information is a content indicating service availability is calculated. .
[10]
Receiving each location information transmitted from the service recipient mobile terminal to be carried by each of the plurality of service recipients movably present in the service area, and storing them in the location information storage means for each of the service recipient mobile terminals A position information storing step to be performed;
An arrangement density calculating step of calculating an arrangement density in the service area for the position related to the position information stored in the position information storage means;
Based on the calculated arrangement density and the map information of the service area stored in the map information storage means, the uneven distribution of the arrangement density is less than a predetermined reference from the position related to the position information. A rearrangement position determination step for determining a rearrangement position;
Based on the position related to the position information, the determined rearrangement position, and the map information stored in the map information storage means, the guidance route data from the position related to the position information to the rearrangement position is obtained. A guide route data generation step to be generated; and
A guidance route data transmission step of transmitting the generated guidance route data to the service recipient mobile terminal to be rearranged;
Service providing program to execute
[11] In the computer,
The first location information transmitted from the service receiver mobile terminal that is carried by a service receiver that is movably present in the service area, and the plurality of service recipients that are movably present in the service area. A location information storage step of receiving the second location information transmitted from the mobile terminal for the service representative to be stored and storing the second location information in the location information storage means;
An arrangement density calculating step for calculating an arrangement density in the service area for the position related to the second position information stored in the position information storage means;
The calculated location density, the map information of the service area stored in the map information storage means, and the destination position related to the destination position in the service area of the service receiver stored in the destination storage means Based on the information and the first position information stored in the position information storage means, the arrangement density as a route from the position related to the first position information to the destination position related to the destination position information A detour route data generation step for generating detour route data that passes through an area larger than a predetermined reference;
A detour route data transmission step of transmitting the generated detour route data to the mobile terminal for service users;
Service providing program to execute
[12] For each service recipient mobile terminal that receives service availability information related to whether or not the service delegate can handle the service, transmitted from each service delegate portable terminal to be carried by each of the plurality of service delegates. A service availability information storage step for storing the service availability information in the service availability information storage means.
The arrangement density calculation step includes:
[10] or [10] for causing the computer to execute the calculation so as to calculate an arrangement density for the service-recipient mobile terminal whose service availability information stored in the service availability information storage means indicates service availability. 11] The service providing program described in [11].

  According to the present invention, in the case where a plurality of service recipients that are movably present in a service area provide a service to service recipients that are movably present in the service area, the service recipient's service It is possible to shorten the service waiting time from the person in charge.

1 is a schematic overall configuration diagram of a rush service providing system to which a service providing system according to an embodiment of the present invention is applied. It is a functional block diagram of a GPS mobile phone to be carried by a child in an embodiment of the present invention. It is a functional block diagram of a GPS mobile phone to be carried by a collaborator in the embodiment of the present invention. It is an example of the data of the rushable condition information memorize | stored in the rushable condition memory | storage part. It is a functional block diagram of the monitoring server in the embodiment of the present invention. It is an example of the data of the child present position information memorize | stored in a child present position memory | storage part. It is an example of the data of the rushing collaborator present position information memorize | stored in the rushing collaborator present position memory | storage part. It is an example of the data of IC tag antenna position information memorize | stored in an IC tag antenna position memory | storage part. It is an example of the data of the entry prohibition area information memorize | stored in an entry prohibition area memory | storage part. It is an example of the data of the rushability information memorize | stored in the rushability information storage part. It is an example of the data of the child related information and child image information which are memorize | stored in a child related information storage part. It is an example of the data of the map information memorize | stored in a map information storage part. It is an example of the data of rush cooperator information memorize | stored in a rush cooperator information storage part. It is a flowchart of the process which registers into a monitoring server the present position information measured with the GPS mobile phone with which a child carries. It is a flowchart of the process which registers into the monitoring server the present position information measured with the GPS mobile telephone which a rushing collaborator carries. It is a flowchart about the setting process of the present setting state of whether or not the GPS mobile phone to be carried by the rushing cooperator can be rushed, and the registration process to the monitoring server of the current setting state. It is a flowchart about the selection process of the rushing cooperator who should request rushing cooperation, and the transmission process of the rushing request mail to the selected rushing cooperator. It is a display example of the rushing request mail received by the GPS mobile phone to be carried by the rushing cooperator. It is a flowchart of a rushing cooperator movement request process. It is the figure (1st, 2nd stage) which showed typically a mode that the rearrangement position of a rushing cooperator was determined. It is the figure (3rd, 4th stage) which showed typically a mode that the rearrangement position of a rushing cooperator was determined. It is the figure (fifth step) which showed typically signs that the rearrangement position of a rushing cooperator was determined. It is a display example of the rushing cooperator movement request mail received by the GPS mobile phone to be carried by the rushing cooperator. It is a flowchart of a detour route guidance process. It is an example of a display of the detour route guidance mail which a GPS mobile phone receives at the time of a child's leaving school. It is an example of a display of the detour route guidance mail which a GPS mobile telephone receives when a child attends school.

  Hereinafter, embodiments for carrying out the present invention will be described in detail with reference to the drawings. In the present embodiment, a service providing system will be described in which a service recipient who is movably present in a service area provides a service provided by the service provider to a service recipient movably present in the service area. . And in particular, the service density of multiple service managers can be made uniform in the service area, or the service recipients can be guided to areas with high service density of service managers in the service area. A means and method for shortening the service waiting time from the person in charge will be described.

  More specifically, in this embodiment, a rushing collaborator (service manager) in the school district (service area) gives a local government, a company, etc. to a child (service recipient) who goes to and from the school district. A rush service providing system for providing a rush service by a (service provider) will be described. The rushing service provided by this rushing service providing system is a contract for a rushing service between a local government, a company, etc. and a guardian of a child. For example, the rushing cooperator is a volunteer of a local resident in the school district, and has assumed the role of rushing to the child to be protected on behalf of or in cooperation with the guardian of the child. Can do.

  In this rush service providing system, the monitoring server acquires the current position information of each child who goes to and from school with a GPS (Global Positioning System) mobile phone and a plurality of rushing cooperators carrying the GPS mobile phone. deep. When a child who goes to school enters a prohibited area such as a dangerous place or restricted area, the monitoring server compares the current location information of the child with the registered location information of the prohibited area. Detecting children's entry into prohibited areas. Then, the monitoring server selects a rushing collaborator to be rushed from among the rushing collaborators existing in the school district, and sends an e-mail to the selected rushing collaborator to the location where the child is located. Ask by.

  In this rushing service providing system, the monitoring server calculates the placement density of the rushing cooperators existing in the school district, thereby guiding the rushing cooperators so that the placement density is uniform, It is characterized by shortening the waiting time of the rushing collaborator, that is, the service waiting time from the service recipient of the service recipient, by guiding it through an area where the arrangement density of the collaborator is high It is. Hereinafter, this rush service providing system will be described in detail.

  FIG. 1 is a schematic overall configuration diagram of a rush service providing system to which the service providing system according to the present embodiment is applied. In the figure, a rush service system 1 operated by a service provider includes a GPS mobile phone (mobile terminal for service receiver) 10 and an IC tag 60 which are mobile phones with a GPS function to be carried by a child who is a service receiver, A GPS mobile phone (mobile terminal for service manager) 20 to be carried by each of a plurality of rushing cooperators who are service managers is included. In the figure, for convenience of explanation, only two rushing cooperators carrying GPS mobile phones 20-1 and 20-2 are shown among a plurality of rushing cooperators.

  The IC tag 60 is of an active tag type incorporating a battery and a transmitter, and a child ID of a child carrying the IC tag 60 is stored in a built-in storage unit.

  The rush service system 1 includes a mobile phone network 30 that performs mobile communication with the GPS mobile phones 10 and 20, a monitoring server (service providing device) 40 that controls the entire rush service system 1, and an IC tag controller. 80 includes a network system in which 80 is connected to each other via a network 50. The mobile phone network 30 includes a mobile base station and a gateway for connecting to the network 50.

  The IC tag controller 80 is connected to a plurality of IC tag antennas 70 installed in a no entry area in a school area which is a service area. In FIG. 1, for convenience of explanation, only two IC tag antennas 70-1 and 70-2 are shown. The IC tag antenna 70 is preferably installed so that the area where radio waves transmitted from the IC tag 60 can be received covers the entry prohibited area. In the figure, the IC tag antenna 70-1 is installed so that the radio wave reception area E1 covers the high voltage line tower area where the high voltage line tower is built, and the IC tag antenna 70-2 is set to the radio wave reception area. In this example, E2 is installed so as to cover the irrigation pond area. When the IC tag controller 80 receives a radio wave transmitted from the IC tag 60 by the IC tag antenna 70, the IC tag controller 80 has a function of detecting the child ID and transmitting it to the network 50 together with the IC tag antenna ID assigned to the IC tag antenna 70. .

  FIG. 2 shows a functional block diagram of the GPS mobile phone 10 to be carried by a child. In the figure, a GPS mobile phone 10 includes a GPS receiving unit 110 that receives an incoming radio wave from a GPS satellite, and a latitude and a current position information of the GPS mobile phone 10 based on the radio wave received by the GPS receiving unit 110. A positioning unit 120 that calculates longitude, a communication unit 130 that performs mobile communication with the mobile phone network 30, a telephone function unit 140 that has a telephone function, a mail function unit 150 that has an e-mail function, and a GPS mobile phone And a control unit 160 that controls the entire telephone 10. The positioning unit 120 performs positioning at a time interval arbitrarily set in the control unit 160 (for example, every 5 to 30 minutes), and the communication unit 130 transmits the current position information each time.

  FIG. 3 shows a functional block diagram of the GPS mobile phone 20 to be carried by a rushing collaborator. In the figure, a GPS mobile phone 20 includes a GPS receiver 210 that receives incoming radio waves from GPS satellites, and a latitude / longitude that is current position information of the GPS mobile phone 20 based on the radio waves received by the GPS receiver 210. A positioning unit 220 that calculates mobile communication, a communication unit 230 that performs mobile communication with the mobile phone network 30, a telephone function unit 240 that has a telephone function, a mail function unit 250 that has an electronic mail function, and the GPS mobile phone A current setting state storage unit 260 that stores the current setting state (supported / not supported) of rushing support that is service availability information of the rushing collaborator (owner) carrying the telephone 20 and rushing support by the owner's operation A rushing availability selection unit 270 that selectively inputs availability (supported / not supported: ON / OFF) and stores the input state in an internal memory; And rushed possible condition storage unit 280 stores a rushed possible condition information's, and a control unit 290 for controlling the entire GPS mobile phone 20.

  The positioning unit 220 performs positioning at a time interval arbitrarily set in the control unit 290 (for example, every 5 to 30 minutes), and the communication unit 230 transmits the current position information each time. The operation system for selecting whether or not the rushing capability is selected by the rushing capability selection unit 270 may be a software ON / OFF switch when the control unit 290 executes a mobile phone control program, or the function is assigned to a specific operation button. It may be. The rushing possibility selection unit 270 includes a current setting state stored in the current setting state storage unit 260, a rushing condition information stored in the rushing condition storage unit 280, current position information supplied from the positioning unit 220, Based on the current time supplied from the control unit 290 and the input status of whether or not to support rushing input from the operation system, the current setting state of the current setting state storage unit 260 is set, and the current setting state is set to the communication unit 230. Send from.

  The rushable condition information is a geographical condition and / or a temporal condition that allows the owner to rush, even if the input state stored in the memory of the rushability determination unit 270 is OFF. The condition of. FIG. 4 shows an example of data of rushable condition information stored in the rushable condition storage unit 280. In the rushable condition information shown in the figure, “Anywhere”, “8: 00-10: 00”, which is data in the first line, is “8, no matter where the rushing collaborator who is the owner is in the school district. 0: 00 to 10:00, you can rush to deal with it. " “N0, E0”, “100”, “16: 00-20: 00” as the data in the third row are “the radius of the rush cooperator who is the owner centered on latitude: N0, longitude: E0” If it is within the range of 100 m and within the time from 16:00 to 20:00, it can be rushed to deal with. " “N1, E1”, “100”, and “Anytime”, which are the data in the fourth row, are “the owner's rushing cooperator is within a radius of 100 m centered on latitude: N1, longitude: E1. It means that you can always rush to respond if you can. "

  Next, FIG. 5 shows a functional block diagram of the monitoring server 40. In the figure, the monitoring server 40 includes a network interface unit (network I / F unit) 401, a child current position storage unit 402, a rushing cooperator current position storage unit 403, an IC tag antenna position storage unit 404, an approach Prohibited area storage unit 405, entry prohibited area entry determination unit 406, rushing availability information storage unit 407, rushing cooperator selection unit 408, child related information storage unit 409, map information storage unit 410, and rushing cooperator Information storage unit 411, rush request mail generation unit 412, arrangement density calculation unit 413, detour route search unit 414, rush cooperator rearrangement position determination unit 415, guidance route search unit 416, detour route guidance mail A generation unit 417 and a rushing cooperator movement request mail generation unit 418 are provided.

  The network I / F unit 401 is a communication interface unit with the network 50, and is used for packet communication with the GPS mobile phones 10 and 20 through the network 50 and the mobile phone network 30, and with an IC tag controller through the network 50. Perform packet communication. The child current position storage unit 402 indicates the packet transmission source, the packetized current position information transmitted from the GPS mobile phone 10 and received by the network I / F unit 401 via the mobile phone network 30 and the network 50. The information is stored as the child current position information in association with the child ID held in advance in association with the information. FIG. 6 shows an example of child current position information data stored in the child current position storage unit 402. The rushing cooperator current position storage unit 403 transmits the packetized current position information transmitted from the GPS mobile phone 20 and received by the network I / F unit 401 via the mobile phone network 30 and the network 50 to the packet transmission source. In association with the rushing cooperator ID that is held in advance in association with the information indicating, the rushing cooperator current position information is stored. FIG. 7 shows an example of data of the rush cooperator current position information stored in the rush cooperator current position storage unit 403.

  The IC tag antenna position storage unit 404 stores latitude and longitude, which are antenna position information of the IC tag antenna 70 installed in the entry prohibition area, in association with the IC tag antenna ID as IC tag antenna position information. FIG. 8 shows an example of IC tag antenna position information data stored in the IC tag antenna position storage unit 404. The entry prohibited area storage unit 405 stores position-related information for specifying the location of the entry prohibited area as entry prohibited area information in association with the entry prohibited area ID. FIG. 9 shows an example of data of prohibited entry area information stored in the prohibited entry area storage unit 405. In the same figure, the position related information is indicated by the latitude / longitude indicating the center position and the radius distance from the center position for each entry prohibited area.

  The entry prohibition area entry determination unit 406 determines whether or not the child who is the service recipient is in the entry prohibition area (whether or not has entered), and determines that the child is in the entry prohibition area (entered). In this case, the child ID of the child and the current position information that is the current position of the child are output. As the determination method, there are two methods: a method using a GPS coordinate system and a method using an IC tag. The specific contents of these methods will be described in the column of operation description to be described later.

  The rushing permission / inhibition information storage unit 407 indicates the packet transmission source, the packetized current setting state transmitted from the GPS cellular phone 20 and received by the network I / F unit 401 via the cellular phone network 30 and the network 50. In association with the information, the information is stored as the rushing permission / inhibition information in association with the rushing collaborator ID held in advance. FIG. 10 shows an example of data of the rushing permission / inhibition information stored in the rushing permission / inhibition information storage unit 407.

  When the child ID and the child's current position information are supplied from the entry prohibition area entry determination unit 406, the rushing cooperator selection unit 408 refers to the rushing cooperator current position storage unit 403 and the rush permission / prohibition information storage unit 407. Then, the rush cooperator ID of the rush cooperator who is requested to rush according to a predetermined selection criterion described later is selected and output together with the child ID and the current position information of the child.

  The child related information storage unit 409 stores child related information and child image information about all the children who are service recipients. FIG. 11 shows an example of child-related information and child image information data stored in the child-related information storage unit 409. FIG. 4A shows an example of child-related information. In this case, the “school ID” is an ID for identifying a school where the child attends school, and the “police station ID” is an ID for identifying a police station having jurisdiction over the school or the child's address. FIG. 4B shows an example of child image information, where a child's face photograph is a JPEG image.

  The map information storage unit 410 stores map information about all children who are service recipients. FIG. 12 shows an example of map information data stored in the map information storage unit 410. In the figure, the map information is "map data" of the map including the place of home and school for each child, and "standard attendance school route" which is the route (route) of standard attendance school connecting home and school Including. Note that the “standard attendance school route” includes location information (destination location information) of the home or school that is the destination.

  The rushing collaborator information storage unit 411 stores rushing collaborator information about all the rushing collaborators who are service representatives, the school where the child attends school, and the police station having jurisdiction over the school. FIG. 13 shows an example of data of the rushing collaborator information stored in the rushing collaborator information storage unit 411.

  Note that the child-related information stored in the child-related information storage unit 409 and the rushing collaborator information stored in the rushing collaborator information storage unit 411 include personal information. It is preferable to store the data by encrypting it to keep it or by hashing it to detect tampering.

  The rush request mail generation unit 412 generates a rush request mail in which a face photograph of a child to be protected and a map image are attached to a mail for requesting a rush to a rushing cooperator, and the network I / F unit 401 Send it. The rush request mail generation unit 412 can also generate an emergency contact mail for the school / prefectural police station and transmit it from the network I / F unit 401.

  The arrangement density calculation unit 413 divides the school area which is a service area into a plurality of blocks, and calculates the arrangement density of the rushing cooperators for all the blocks. A specific calculation method will be described later. The detour route search unit 414 includes the placement density calculated by the placement density calculation unit 413, the map information stored in the map information storage unit 410, and the child current position stored in the child current position information storage unit 402. Based on the location information, when it is detected that the standard going-to-school route of a child passes through an area where the coordinator's placement density is low, a bypass route that bypasses the area is searched and determined. Then, map data with a detour route is generated.

  The rushing cooperator rearrangement position determination unit 415 stores the rushing cooperator arrangement density calculated by the arrangement density calculation unit 413, the rushing propriety information stored in the rushing propriety information storage unit 407, and the map information storage unit 410. Based on the map data thus obtained, the rearrangement positions of the rushing cooperators who can rush are determined so as to reduce the uneven distribution density of the rushing cooperators. The guidance route search unit 416 searches for a guidance route to the rearrangement position based on the rearrangement position determined by the rush cooperator rearrangement position determination unit 415 and the map information stored in the map information storage unit 410. To generate map data with a guide route.

  The detour route guidance email generation unit 417 generates a detour route guidance email based on the map data with a detour route supplied from the detour route search unit 414 and the child related information stored in the child related information storage unit 409. Network I / F unit 401. The rush cooperator movement request mail generation unit 418 is based on the map data with the guide route supplied from the guide route search unit 416 and the rush cooperator information stored in the rush cooperator information storage unit 411. A movement request mail is generated and transmitted from the network I / F unit 401.

  Next, the main operations of the rush service providing system 1 to which the service providing system according to the present embodiment is applied will be described separately for the rush request processing, the rush cooperator movement request processing, and the detour route guidance processing.

[Explanation of rush request processing]
FIG. 14 shows a flowchart of processing for registering the current position information measured by the GPS mobile phone 10 in the monitoring server 40. In the figure, when the GPS receiver 110 of the GPS mobile phone 10 receives an incoming radio wave from a GPS satellite (S11), the positioning unit 120 calculates the position of the GPS mobile phone 10 based on the received radio wave and the reception time, Current position information, which is a value related to latitude and longitude, is generated (S12). The communication unit 130 packetizes the current position information and transmits it to the mobile phone network 30 (S13). And the control part 160 measures the time set arbitrarily, and returns to the process of step S11 (S14). On the other hand, in the monitoring server 40, when the network I / F unit 401 receives a packet including the current position information (S15), the current position information included in the packet is associated with information indicating the transmission source of the packet. The child current position information stored in the child current position storage unit 402 is updated and stored in association with the previously held child ID (S16).

  FIG. 15 shows a flowchart of processing for registering the current position information measured by the GPS mobile phone 20 in the monitoring server 40. In the figure, when the GPS receiver 210 of the GPS mobile phone 20 receives an incoming radio wave from a GPS satellite (S21), the positioning unit 220 calculates the position of the GPS mobile phone 20 based on the received radio wave and the reception time, Current position information, which is a value related to latitude and longitude, is generated (S22). The communication unit 230 packetizes the current position information and transmits it to the mobile phone network 30 (S23). And the control part 290 measures the time set arbitrarily, and returns to the process of step S21 (S24). On the other hand, in the monitoring server 40, when the network I / F unit 401 receives a packet including the current position information (S25), the current position information included in the packet is associated with information indicating the transmission source of the packet. The information is updated and stored in the rush cooperator current position information of the rush cooperator current position storage unit 403 in association with the rush cooperator ID held in advance (S26).

  In this way, the GPS mobile phones 10 and 20 regularly register their current positions in the monitoring server 40.

  Next, the setting process of the current setting state of whether or not the GPS mobile phone 20 can be rushed and the registration process to the monitoring server 40 of the current setting state will be described. The outline of these processes is as follows. The rushing possibility selection unit 270 of the GPS mobile phone 20 holds an input state (ON / OFF) of a switch that is selectively switched according to whether or not the rushing cooperator who is the owner can rush. Then, when the held state is ON, it is determined that rushing correspondence is possible. On the other hand, when the held state is OFF, it can be checked against the rushable condition information stored in the rushable condition storage unit 280, and rushing correspondence is possible even when the predetermined rushable condition is met. If it is determined and the conditions for rushing are not met, it is determined that rushing is not possible. Then, the determination result is updated only when it differs from the current setting state stored in the current setting state storage unit 260. Then, the current setting state is transmitted to the monitoring server 40, and the rushing permission / prohibition information storage unit 407 is updated and stored.

  As a more specific example, FIG. 16 will be described with reference to a flowchart of the setting process of the current setting state of whether or not the GPS mobile phone 20 can be rushed and the registration process to the monitoring server 40 of the current setting state. In the figure, the rushing availability selection unit 270 of the GPS mobile phone 20 accepts an input of rushing availability from the owner (S31). Then, the rushing possibility selection unit 270 confirms the held input state (ON / OFF) (S32).

  Then, if the confirmed state is ON (S32 ON), the rushing permission / prohibition selection unit 270 compares the current setting state stored in the current setting state storage unit 260 (S33), and the current setting state corresponds to If it is (S33 support / not), the setting is changed to enable (S34). On the other hand, in the process of step S32, when the confirmed state is OFF (S32 OFF), the rushing possibility selection unit 270 refers to the rushable condition information stored in the rushable condition storage unit 280, and determines the positioning unit 220. It is determined whether or not the current position information supplied from is within the area indicated by the position and radius in the rushable condition information referred to (determination of geographical conditions) (S35). If the rushing possibility selection unit 270 determines that the area is within the area (S35 OK), whether or not the current time supplied from the control part 290 is within the time zone in the referenced rushing condition information. Is determined (temporal condition is determined) (S36).

  If it is determined that the current time is within the time zone (S36 OK), the rushing permission / inhibition selection unit 270 proceeds to the process of step S33 described above. When neither the geographical condition nor the temporal condition is met (step S35 NG and step S36 NG), the rushing possibility selection unit 270 compares the current setting state stored in the current setting state storage unit 260 (S37). ) If the current setting state can be handled (S37 can be handled), the setting is changed to “not supported” (S38).

  As a result of the process in step S33, the current setting state is available (S33 available), after the process in step S34, and as a result of the process in step S37, the current set state is not available (S37 supported). (No) and after the process of step S38, the communication unit 230 packetizes the current setting state stored in the current setting state storage unit 260 and transmits it to the mobile phone network 30 (S39). Henceforth, the process of step S31-S39 is repeatedly performed.

  On the other hand, in the monitoring server 40, when the network I / F unit 401 receives a packet including the current setting state (S41), the current setting state included in the packet is associated with information indicating the transmission source of the packet. In association with the rushing collaborator ID held in advance, it is stored in the rushing availability information storage unit 407 as rushing availability information (S42).

  Next, FIG. 17 shows a flowchart of a process for selecting a rush cooperator to request rush cooperating and a process for transmitting a rush request mail to the selected rush cooperator. In the figure, the entry prohibition area entry determination unit 406 of the monitoring server 40 determines whether or not the child who is the service recipient is in the entry prohibition area indicated by the entry prohibition area information stored in the entry prohibition area storage unit 405 ( (S101), and if it is determined that the child is in the entry prohibited area (entered) (S102 YES), the child ID of the child and the current location information of the child are output. To do. Specifically, these processes include the following two methods.

<First method>
The entry prohibition area entry determination unit 406 has the current position of the child current position information stored in the child current position storage unit 402 within the entry prohibition area indicated by the entry prohibition area information stored in the entry prohibition area storage unit 405. It is determined whether or not it is present, and when it is determined that it is present, the corresponding current child position information is read from the current child position storage unit 402 and output. This method can be applied when the child does not carry the IC tag 60 or when the rushing service system 1 does not include a child monitoring means using the IC tag 60. Further, according to this method, it is possible to detect the entry of a child into a relatively wide entry prohibited area having a radius exceeding 50 m.

<Second method>
The entry prohibition area entry determination unit 406 carries the IC tag 60 when taking these IDs from the packetized child ID and IC tag antenna ID transmitted from the IC tag controller 80 and received by the network I / F unit 401. It is determined that the child has entered the prohibited area. The entry prohibition area entry determination unit 406 reads the corresponding antenna position with reference to the IC tag antenna position information stored in the IC tag antenna position storage unit 404, and uses this position as the child's current position information together with the child ID. Output. In this method, when the child carrying the IC tag 60 enters the radio wave reception areas E1 and E2 of the IC tag antenna 70 that covers the prohibited area, the child ID is immediately notified to the monitoring server 40. The prompt entry detection by the entry prohibition area entry determination unit 406 is possible. In addition, when the IC tag antenna 70 is installed so that the area where radio waves transmitted from the IC tag 60 can be received covers the prohibited entry area, it is possible to accurately detect the entry of the child into the prohibited entry area. Can do.

  Returning to the description of FIG. 17, when it is determined that the child is in the prohibited entry area (YES in S102), the rushing cooperator selection unit 408 provides the current location information of the child supplied from the prohibited entry area entry determination unit 406. Is used to search for the current position information of the rushing cooperator from the rushing cooperator current position information stored in the rushing cooperator current position storage unit 403 in the shortest distance between the current position of the child and the current position of the rushing cooperator. (S103). Next, the rushing collaborator selection unit 408 refers to the rushing propriety information in the rushing propriety information storage unit 407 in the order of the shortest distance until the number of rushing cooperators who should request rushing reaches the preset number of candidates. The rushing collaborator ID whose setting state is applicable is extracted, and is output to the rushing request mail generation unit 412 together with the child ID supplied from the entry prohibition area entry determination unit 406 and the current position information of the child. Then, the rush request mail generation unit 412 generates a rush request mail and transmits it from the network I / F unit 401 (S104-S110).

  In the process of step S106, each time the rushing request mail generation unit 412 receives the rushing collaborator ID, the child ID, and the current location information of the child, the rushing request mail generation unit 412 is associated with the corresponding child ID from the child related information storage unit 409. Read out child-related information and child image information. Then, the rush cooperator information storage unit 411 reads the rush cooperator information associated with the corresponding rush cooperator ID. Then, map data associated with the corresponding child ID is read from the map information storage unit 410. Further, the current position information of the child and the current position information of the cooperating collaborator are supplied to the guidance route search unit 416, and the route information as a response is acquired. Next, the rush request mail generation unit 412 generates a rush request mail based on the acquired information and causes the network I / F unit 401 to transmit it.

  When the GPS mobile phone 20 receives the transmitted rush request mail, the mail function unit 250 displays the rush request mail. FIG. 18 shows an example of the display of the rush request mail received by the GPS mobile phone 20. FIG. 4A shows an example of the header of the received mail and the text of the mail text. As is clear from this figure, a map image file and a child face image file to be protected are attached to the rush request mail. In the email text, the child designation, child mobile phone number, guardian name, guardian mobile phone number, and guardian mobile phone mail address of the child related information stored in the child related information storage unit 409 are described. Yes.

  FIG. 2B is an example schematically showing a map image. The map image 1801 in FIG. 6B includes a position mark M1 indicating the current location of the rushing cooperator who has received the rushing cooperation request mail, which is route information, a position mark M2 indicating the current location of the child to be protected, and the like. The route R1 connecting the two is superimposed and represented. The actual map image shows map information such as roads, buildings, and targets, but is omitted here.

  Returning to the explanation of FIG. 17, when the number of rushing cooperators who should request rushing is less than the number of candidates (NO in S110), the rushing collaborator selecting unit 408 sends the emergency contact information to the child ID and the current child status. The information is output to the rush request mail generation unit 412 together with the position information. Then, the rush request mail generation unit 412 generates an emergency contact mail for notifying an emergency contact to the school or the responsible police station in response to the reception of the emergency contact information, and transmits it from the network I / F unit 401 (S111). The rushing request mail generation unit 412 acquires the school ID and the police station ID from the child-related information using the child ID as a key, and rushes using the school ID and the police station ID as a key to obtain the contact information of the school and the responsible police station from the collaborator information. Information can be acquired.

  As a means of contacting the school or the responsible police station, not only sending the emergency contact mail described above, but also automatically from the automatic telephone calling device provided on the rushing service system side to the school or the responsible police station. If the other party detects that the other party has answered the call, the operator on the rushing service system side can answer the call. In addition to the automatic telephone calling device, a synthetic voice utterance device may be provided, and an emergency contact announcement may be automatically made to the other party without placing an operator on the rush service system side.

[Explanation of operation of rushing cooperator move request processing]
FIG. 19 shows a flowchart of the rushing cooperator movement request process. In the figure, an arrangement density calculation unit 413 divides a school district as a service area into a plurality of blocks. Then, the rushing cooperator current position information stored in the rushing cooperator current position storage unit 403 is read out, and the arrangement density of the rushing cooperators for all blocks is calculated based on the current position of each rushing cooperator (S201). .

Here, a method for calculating the arrangement density will be described. In the present embodiment, a method for calculating the arrangement density by applying the Monte Carlo method will be described.
[1] Assume that there are i service representatives (i = 0, 1, 2,...) In the service area.
(A) The probability that an arbitrary lattice point (x, y) in the service area can enjoy the service from at least one of the i service recipients is represented by S _i (x, y). Then, S ₀ (x, y) = 0 is set for all lattice points (x, y).
(B) The probability that the i-th service representative V _i can provide a service to a lattice point in a circle whose radius is the serviceable distance r is represented by Q _i , and a random number according to the probability density distribution of opportunities to provide the service And
Optionally the lattice points in (c) the service area (x, y), expressed the probability that enjoy the service from the i-th service mandatory V _i P _{i (x,} y) at the following values.
(I) (Distance to (x _i , y _i )) ≦ (x, y) where r

(Ii) (Distance to (x _i , y _i ))> (x, y) where r

[2] arranged i-th service mandatory _{V i (i = 1,2,3, ···} ), all grid points (x, y) from Equation 3 below in _S i (x, y) Calculate

[3] When the area having the serviceable distance r as a radius from the position (x _i , y _i ) of the service representative Vi exceeds the service area, the service area is considered to have a torus shape.
[4] The calculation is terminated when min (S _i (x, y)) becomes a certain value or more. The number i of service assignees arranged is divided by the area of the service area to obtain the arrangement density of service assignees per unit area.

  Returning to the description of FIG. 19, the rushing cooperator rearrangement position determining unit 415 includes the rushing cooperator arrangement density calculated by the arrangement density calculating unit 413, and the rushing propriety information stored in the rushing propriety information storage unit 407. Based on the map data stored in the map information storage unit 410, the rearrangement positions of the collaborators are determined so as to reduce the uneven distribution density of the collaborators (S202 to S207).

  FIG. 20 to FIG. 22 schematically show, in order, how the rearrangement positions of rushing cooperators are determined by executing the processing from step S202 to step S207. Each schematic diagram from FIG. 20A to FIG. 22 corresponds to the first to fifth stages of rearrangement. First, FIG. 20A shows the first stage of rearrangement, and a rushing collaborator who can rush to C = 69 people (the current setting state is “available”) is divided into B = 36 blocks. It is shown that the service area exists. In this example, since the division result of 69/36 is rounded off to calculate a = 2 and b = 1, a block in which two rushing cooperators exist in each block is determined ((a ) Is a shaded block).

  FIG. 20B shows the second stage, where the number of rushing collaborators is searched for a block that can be adjusted with a block that is separated by a distance d = 1, and the block that has two rushing collaborators as a result of adjustment is searched. Determine. In FIG. 6B, the shaded circle is the position before adjustment, and the previous circle indicated by the arrow is the position after adjustment. FIG. 21 (a) is the third stage, where the number of rushing collaborators is searched for a block that can be adjusted with a block that is a distance d = 2 away, and the block that the number of collaborating rushes is two as a result of adjustment. Determine. In FIG. 9A, the distance of the oblique movement is counted as distance d = horizontal: 1 + vertical: 1 = 2. FIG. 4B shows the fourth stage, where the number of rushing cooperators is searched for blocks where the distance d = 3 and the adjustable location, and the block where the number of cooperating rushes becomes two as a result of adjustment is shown. Determine. FIG. 22 shows the fifth stage. Since two or one rushing collaborators have been rearranged for all the blocks, the processing ends. As a result, the figure shows the result of rearranging 69 rushing cooperators so that the arrangement density is averaged.

  When there is a place where humans cannot clearly enter in the service area, it is preferable to exclude a block corresponding to the place from the blocks to be rearranged. For example, when the service area includes a sea area, the block corresponding to the sea may be determined when the arrangement density is zero.

  Returning to the description of FIG. 19, the guidance route search unit 416 moves based on the rearrangement position determined by the rushing cooperator rearrangement position determination unit 415 and the map information stored in the map information storage unit 410. Search and determine the guidance route to the guidance destination position of the rushing cooperator you need. Then, map data with a guide route is generated (S208). Next, the rushing cooperator movement request mail generation unit 418 generates a rushing cooperator movement request mail and transmits it from the network I / F unit 401 (S209).

  When the GPS mobile phone 20 receives the sent rush cooperator movement request mail, the mail function unit 250 displays the rush cooperator movement request mail. FIG. 23 shows a display example of the rush cooperator movement request mail received by the GPS mobile phone 20. FIG. 4A shows an example of the header of the received mail and the text of the mail text. As is clear from this figure, a map image file is attached to the rush request mail. FIG. 5B is an example schematically showing a map image which is map data with a guide route. In the map image 2301 in FIG. 5B, a position mark M3 indicating the current location of the rushing cooperator who has received the rushing cooperator movement request mail, which is route information, a position mark M4 indicating the position to be moved, and these And a guide route R2 connecting the two are superimposed on each other. The actual map image shows map information such as roads, buildings, and targets, but is omitted here.

[Explanation of detour route guidance processing]
FIG. 24 shows a flowchart of the detour route guidance process. In the figure, an arrangement density calculation unit 413 divides a school district as a service area into a plurality of blocks. Then, the rush collaborator current position information stored in the rush collaborator current position storage unit 403 is read, and the arrangement density of the rush collaborators for all the blocks is calculated based on the current position of each rush collaborator (S301). ). The calculation method of the arrangement density is the same as the calculation method in the description of the rush cooperator movement request process described above.

  Next, the detour route search unit 414 confirms the arrangement density for each block and stores the blocks whose arrangement density is lower than a predetermined threshold in the avoidance location list (S302 to S306). Next, the detour route search unit 414 reads out the child current position information from the child current position storage unit 402 and refers to the map information in the map information storage unit 410 to obtain the standard school attendance route. If the acquired time is in the school attendance time zone (for example, 7: 00-10: 00), the destination is set to the school, and if it is in the school attendance time zone (12: 00-18: 00), the destination is set. Set to home. Then, the detour route search unit 414 reaches the destination from the current position without passing through the place corresponding to the block included in the avoidance place list based on the current position of the child, the destination, and the information of the avoidance place list. The detour route to be searched is determined from map data. Then, map data with a detour route is generated (S308). Next, the detour route guidance e-mail generation unit 417 generates a detour route guidance e-mail and causes the network I / F unit 401 to transmit it (S309).

  When the GPS mobile phone 10 receives the sent detour route guidance mail, the mail function unit 150 displays the detour route guidance mail. FIG. 25 shows a display example of a detour route guidance mail received by the GPS mobile phone 10 when a child leaves school. FIG. 4A shows an example of the header of the received mail and the text of the mail text. As is clear from this figure, a map image file is attached to the detour route guidance mail. FIG. 5B is an example schematically showing a map image which is map data with a detour route. In the map image 2501 in FIG. 5B, a position mark M5 indicating the current location of the child who has received the detour route guidance mail, which is route information, a position mark M6 indicating the position of the home, and a detour route R3 connecting them are shown. And are superimposed.

  FIG. 26 shows a display example of a detour route guidance mail received by the GPS mobile phone 10 when a child goes to school. FIG. 4A shows an example of the header of the received mail and the text of the mail text. As is clear from this figure, a map image file is attached to the detour route guidance mail. FIG. 5B is an example schematically showing a map image which is map data with a detour route. In the map image 2601 of FIG. 6B, a position mark M7 indicating the current location of the child who has received the detour route guidance mail, which is route information, a position mark M8 indicating the school location, and a detour route R4 connecting them are shown. And are superimposed. 5B and 6B, map information such as roads, buildings, and targets is represented in the actual map image, but is omitted here.

  As described above, according to the rushing request process in the embodiment of the present invention, the monitoring server grasps the state of whether the rushing cooperator can handle rushing and detects that the child has entered the prohibited entry area. At the same time, a rushing request mail is distributed to the rushing cooperators who can rush to the nearest distance. Therefore, it is possible to make a rushing request with high responsiveness according to the status of whether or not the rushing cooperator who dynamically changes can be rushed.

  In addition, according to the rush cooperator movement request process in the present embodiment, it becomes possible to distribute rush cooperators within the school district with less uneven distribution, and the cooperators rush to the children in the event of an emergency. Time can be shortened.

  Furthermore, according to the detour route guidance processing in the present embodiment, it is possible to make a child go to and from school avoiding a place where the placement density of rushing cooperators in the school district is low. The time to rush to can be shortened.

  In the rushing request process, the rushing collaborator movement request process, and the detour route guidance process in the present embodiment, an example in which the monitoring server transmits map information superimposed with route information attached to an e-mail will be described. did. As another modification, the monitoring server transmits route information without map information to the GPS mobile phone, and the GPS mobile phone that has received the route information adds route information to the map data separately acquired from the map information server by the GPS device. You may make it superimpose and display. In addition, the GPS mobile phone may guide the route information by voice synthesis processing. Further, by linking with the GPS positioning function, the display unit of the own device may be instructed to guide / detour the direction to be followed according to the route information by a display instruction such as an arrow.

  Moreover, you may make it implement | achieve the function of a part of service provision system which is embodiment mentioned above, for example, the monitoring server, with a computer. In this case, the service providing program for realizing the monitoring server is recorded on a computer-readable recording medium, and the service providing program recorded on the recording medium is read into the computer system and executed. May be. Here, the “computer system” includes an OS (Operating System) and hardware of peripheral devices. The “computer-readable recording medium” refers to a portable recording medium such as a flexible disk, a magneto-optical disk, an optical disk, and a memory card, and a storage device such as a hard disk built in the computer system. Furthermore, the “computer-readable recording medium” dynamically holds a program for a short time like a communication line when transmitting a program via a network such as the Internet or a communication line such as a telephone line. In this case, a volatile memory in a computer system serving as a server or a client in that case may be included and a program that holds a program for a certain time. Further, the above program may be for realizing a part of the functions described above, or may be realized by a combination with the program already recorded in the computer system. .

  In addition to the rush service providing system, the service providing system according to the present embodiment includes, for example, a police officer (service representative) existing in the jurisdiction (service area) to a resident (service recipient) in the jurisdiction. Therefore, the present invention can be applied to an emergency response service providing system that provides an emergency response service.

  In addition, the service providing system according to the present embodiment is such that a taxi (service manager) travels in a taxi business area (service area) to a taxi user (service recipient) in a taxi. It can be applied to a taxi dispatch service providing system that provides services.

  As mentioned above, although embodiment of this invention was explained in full detail with reference to drawings, the concrete structure is not restricted to this embodiment, The design etc. of the range which does not deviate from the summary of this invention are included.

1 rush service system 10, 20-1, 20-2 GPS mobile phone 30 mobile phone network 40 monitoring server 50 network 60 IC tag 70-1, 70-2 IC tag antenna 80 IC tag controller 110, 210 GPS receiving unit 120, 220 Positioning unit 130, 230 Communication unit 140, 240 Telephone function unit 150, 250 Mail function unit 160, 290 Control unit 260 Current setting state storage unit 270 Rushing availability selection unit 280 Rushing condition storage unit 401 Network interface unit 402 Child current position Storage unit 403 Rush cooperator current position storage unit 404 IC tag antenna position storage unit 405 No entry area storage unit 406 No entry area determination unit 407 Rush availability information storage unit 408 Rush cooperator selection unit 409 Related information storage unit 410 Map information storage unit 411 Rush cooperator information storage unit 412 Rush request email generation unit 413 Arrangement density calculation unit 414 Detour route search unit 415 Rush cooperator relocation position determination unit 416 Guidance route search unit 417 Detour route guidance Mail generation unit 418 Rush cooperator movement request mail generation unit E1, E2 Radio reception area

Claims (12)

A service recipient mobile terminal to be carried by a service recipient movably in the service area; a service recipient mobile terminal to be carried by each of a plurality of service recipients movably present in the service area; In a service providing system in which a service providing apparatus is connected for communication via a network,
Each of the service recipient mobile terminals to be carried by each of the plurality of service delegates,
A positioning means for positioning, and
Position information transmitting means for transmitting position information related to the measured position to the service providing device;
Presenting means for receiving the guide route data and presenting the guide route;
With
The service providing apparatus includes:
Position information storage means for receiving the transmitted position information and storing the received position information for each portable terminal for service recipients;
Map information storage means for storing map information of the service area;
An arrangement density calculating means for calculating an arrangement density in the service area for the position related to the position information stored in the position information storage means;
Based on the calculated arrangement density and the map information stored in the map information storage means, the rearrangement position from the position related to the position information so that the uneven distribution density is less than a predetermined reference Relocation position determining means for determining
Based on the position related to the position information, the determined rearrangement position, and the map information stored in the map information storage means, the guidance route data from the position related to the position information to the rearrangement position is obtained. Guidance route data generation means to generate,
Guidance route data transmitting means for transmitting the generated guidance route data to the service recipient mobile terminal to be rearranged;
Service providing system with A service recipient mobile terminal to be carried by a service recipient movably in the service area; a service recipient mobile terminal to be carried by each of a plurality of service recipients movably present in the service area; In a service providing system in which a service providing apparatus is connected for communication via a network,
The service receiver mobile terminal is:
A first positioning means for measuring the position;
First position information transmitting means for transmitting first position information related to the measured position to the service providing apparatus;
Presenting means for receiving the detour route data and presenting the detour route;
With
Each of the service recipient mobile terminals to be carried by each of the plurality of service delegates,
A second positioning means for measuring the position;
Second position information transmitting means for transmitting second position information related to the measured position to the service providing device;
With
The service providing apparatus includes:
First position information storage means for receiving and storing the transmitted first position information;
Second position information storage means for receiving the transmitted second position information and storing the received second position information for each portable terminal for service recipients;
Map information storage means for storing map information of the service area;
Destination storage means for storing destination position information relating to a destination position in the service area of the service recipient;
An arrangement density calculating means for calculating an arrangement density in the service area for the position related to the second position information stored in the second position information storage means;
The calculated arrangement density, the map information stored in the map information storage means, the destination position information stored in the destination storage means, and the first information stored in the first position information storage means A detour route that passes through an area where the arrangement density is larger than a predetermined reference as a route from the position according to the first position information to the destination position according to the destination position information based on the position information Detour route data generation means for generating data;
Detour path data transmission means for transmitting the generated detour path data to the mobile terminal for service users;
Service providing system with Each of the service recipient mobile terminals to be carried by each of the plurality of service delegates,
A service response determining means for determining whether the service representative can handle the service;
Service availability information transmitting means for transmitting service availability information relating to the determined service availability; and
Further comprising
The service providing apparatus includes:
Service availability information storage means for receiving the transmitted service availability information and storing the service availability information for each portable terminal for service recipients,
The arrangement density calculating means includes:
The service density information for the service-recipient mobile terminal whose service availability information stored in the service availability information storage means indicates that service support is possible is calculated. Service provision system. Location information storage means for receiving each location information transmitted from a service recipient portable terminal to be carried by each of a plurality of service recipients movably present in the service area and storing each location information for each of the service recipient portable terminals When,
Map information storage means for storing map information of the service area;
An arrangement density calculating means for calculating an arrangement density in the service area for the position related to the position information stored in the position information storage means;
Based on the calculated arrangement density and the map information stored in the map information storage means, the rearrangement position from the position related to the position information so that the uneven distribution density is less than a predetermined reference Relocation position determining means for determining
Based on the position related to the position information, the determined rearrangement position, and the map information stored in the map information storage means, the guidance route data from the position related to the position information to the rearrangement position is obtained. Guidance route data generation means to generate,
Guidance route data transmitting means for transmitting the generated guidance route data to the service recipient mobile terminal to be rearranged;
A service providing apparatus comprising: First position information storage means for receiving and storing the first position information transmitted from the service receiver mobile terminal to be carried by the service receiver movably present in the service area;
A second location information transmitted from a mobile terminal for a service manager to be carried by each of a plurality of service managers movably present in the service area is received and stored for each mobile terminal for the service manager. Two positional information storage means;
Map information storage means for storing map information of the service area;
Destination storage means for storing destination position information relating to a destination position in the service area of the service recipient;
An arrangement density calculating means for calculating an arrangement density in the service area for the position related to the second position information stored in the second position information storage means;
The calculated arrangement density, the map information stored in the map information storage means, the destination position information stored in the destination storage means, and the first information stored in the first position information storage means A detour route that passes through an area where the arrangement density is larger than a predetermined reference as a route from the position according to the first position information to the destination position according to the destination position information based on the position information Detour route data generation means for generating data;
Detour path data transmission means for transmitting the generated detour path data to the mobile terminal for service users;
A service providing apparatus comprising: The service acceptability information relating to the service acceptability of the service delegate, which is transmitted from each of the service delegates to be carried by each of the plurality of service delegates, is received and stored for each of the service delegate portable terminals. Service availability information storage means,
The arrangement density calculating means includes:
6. The arrangement density for the service-recipient mobile terminal, wherein the service availability information stored in the service availability information storage means indicates that the service can be handled, is calculated. Service providing device. A service recipient mobile terminal to be carried by a service recipient movably in the service area; a service recipient mobile terminal to be carried by each of a plurality of service recipients movably present in the service area; In a service providing method in a service providing system in which a service providing apparatus is communicatively connected via a network,
Each mobile terminal for each service manager to be carried by each of the plurality of service managers,
A positioning step for positioning the position;
A location information transmission step of transmitting location information related to the measured location to the service providing device;
Have
The service providing device comprises:
A location information storage step for receiving the transmitted location information and storing the location information for each mobile terminal for the service recipient;
An arrangement density calculating step for calculating an arrangement density in the service area for the position related to the stored position information;
Based on the calculated arrangement density and the map information of the service area stored in the map information storage means, the uneven distribution of the arrangement density is less than a predetermined reference from the position related to the position information. A rearrangement position determination step for determining a rearrangement position;
Based on the position related to the position information, the determined rearrangement position, and the map information stored in the map information storage means, the guidance route data from the position related to the position information to the rearrangement position is obtained. A guide route data generation step to be generated; and
A guidance route data transmission step of transmitting the generated guidance route data to the service recipient mobile terminal to be rearranged;
Have
The mobile terminal for the service representative to be relocated is
A presenting step of receiving the transmitted guide route data and presenting the guide route;
A service providing method. A service recipient mobile terminal to be carried by a service recipient movably in the service area; a service recipient mobile terminal to be carried by each of a plurality of service recipients movably present in the service area; In a service providing method in a service providing system in which a service providing apparatus is communicatively connected via a network,
The mobile terminal for the service recipient is
A first positioning step for positioning a position;
A first location information transmission step of transmitting first location information related to the measured location to the service providing device;
While having
Each mobile terminal for each service manager to be carried by each of the plurality of service managers,
A second positioning step for positioning the position;
A second position information transmission step of transmitting second position information related to the measured position to the service providing device;
Have
The service providing device comprises:
A location information storage step of receiving and storing the transmitted first and second location information;
An arrangement density calculating step for calculating an arrangement density in the service area for the position related to the stored second position information;
The calculated location density, the map information of the service area stored in the map information storage means, and the destination position related to the destination position in the service area of the service receiver stored in the destination storage means Based on the information and the stored first position information, the arrangement density is determined from a predetermined reference as a route from the position related to the first position information to the destination position related to the destination position information. A detour route data generation step for generating detour route data that passes through a large area,
A detour route data transmission step of transmitting the generated detour route data to the mobile terminal for service users;
Have
The mobile terminal for the service recipient is
A presenting step of receiving the transmitted detour route data and presenting the detour route;
A service providing method. Each mobile terminal for each service manager to be carried by each of the plurality of service managers,
A service availability information transmission step of transmitting service availability information related to availability of service determined by the service representative;
The service providing device comprises:
A service availability information storage step of receiving the transmitted service availability information and storing the service availability information for each mobile terminal for the service recipient;
The arrangement density calculation step includes:
9. The service providing method according to claim 7 or 8, wherein the arrangement density for the service-recipient portable terminal whose stored service availability information is a content indicating service availability is calculated. On the computer,
Receiving each location information transmitted from the service recipient mobile terminal to be carried by each of the plurality of service recipients movably present in the service area, and storing them in the location information storage means for each of the service recipient mobile terminals A position information storing step to be performed;
An arrangement density calculating step of calculating an arrangement density in the service area for the position related to the position information stored in the position information storage means;
Based on the calculated arrangement density and the map information of the service area stored in the map information storage means, the uneven distribution of the arrangement density is less than a predetermined reference from the position related to the position information. A rearrangement position determination step for determining a rearrangement position;
Based on the position related to the position information, the determined rearrangement position, and the map information stored in the map information storage means, the guidance route data from the position related to the position information to the rearrangement position is obtained. A guide route data generation step to be generated; and
A guidance route data transmission step of transmitting the generated guidance route data to the service recipient mobile terminal to be rearranged;
Service providing program to execute On the computer,
The first location information transmitted from the service receiver mobile terminal that is carried by a service receiver that is movably present in the service area, and the plurality of service recipients that are movably present in the service area. A location information storage step of receiving the second location information transmitted from the mobile terminal for the service representative to be stored and storing the second location information in the location information storage means;
An arrangement density calculating step for calculating an arrangement density in the service area for the position related to the second position information stored in the position information storage means;
The calculated location density, the map information of the service area stored in the map information storage means, and the destination position related to the destination position in the service area of the service receiver stored in the destination storage means Based on the information and the first position information stored in the position information storage means, the arrangement density as a route from the position related to the first position information to the destination position related to the destination position information A detour route data generation step for generating detour route data that passes through an area larger than a predetermined reference;
A detour route data transmission step of transmitting the generated detour route data to the mobile terminal for service users;
Service providing program to execute The service acceptability information relating to the service acceptability of the service delegate that is carried by each of the plurality of service delegates is received, and the service propriety is determined for each of the service delegate portable terminals. A service availability information storage step to be stored in the information storage means,
The arrangement density calculation step includes:
12. The computer according to claim 10 or 11, wherein the computer is executed so as to calculate an arrangement density for a service-recipient mobile terminal whose service availability information stored in the service availability information storage unit indicates content corresponding to service. 12. Service provision program.

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