JP2009271632A - Information management device, information management method, information management program, and recording medium - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To restrict the use of a vehicle for a user whose behavior is bad and to enable a user whose behavior is good to use the vehicle without giving any restriction. <P>SOLUTION: An information management device 100 is used for a car rental system which performs the rental of a vehicle. The information management device 100 includes: a storage part 101; an identification information acquisition part 102; an extraction part 103; and an output part 104. The storage part 101 preliminarily stores information (possibility/impossibility information) related with the possibility/impossibility of the rental of a vehicle according to the identification information for identifying a user. The identification information acquisition part 102 acquires the identification information of the user. The extraction part 103 extracts the possibility/impossibility information corresponding to the identification information stored in the storage part 101 by using the identification information acquired by the identification information acquisition part 102. The output part 104 outputs the possibility/impossibility information extracted by the extraction part 103. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to an information management device, an information management method, an information management program, and a recording medium mounted on a moving body such as a vehicle. However, the present invention is not limited to the information management apparatus, the information management method, the information management program, and the recording medium described above.

  In recent years, the price of crude oil has risen, and the threshold for owning cars has been increasing. In addition, in response to the wave of decrude oil, research and development of next-generation vehicles (fuel cell vehicles, electric vehicles, hydrogen vehicles, etc.) are accelerating on a global scale, and they are progressing toward general practical use. In addition, awareness of global warming due to the abuse of crude oil is expected to increase further in the future, and solutions for automobiles are being sought on a global scale.

  Therefore, a vehicle usage mode called a car sharing system in which a vehicle is shared by a plurality of members registered in advance is spreading (for example, see Patent Document 1 below). In a car sharing system, for example, it is possible to install a plurality of terminals for managing vehicles and return a vehicle borrowed at one terminal to another terminal.

  In addition, a vehicle usage mode called a rental car system in which a user rents a vehicle from a business operator by paying a predetermined fee has been implemented as one of solutions to the same problem. Such a rental car system and car sharing system provide various benefits such as reducing the total number of vehicles, eliminating the need for individual vehicle maintenance and management, and promoting the use of public transportation. It is done. Particularly in urban areas where traffic is congested and maintenance costs are high, there is a great need for car sharing systems and car rental systems.

JP 2007-183749 A

  However, the technique described in Patent Document 1 described above is sound, for example, even if a user violates manners or rules such as not complying with the return time, the user can borrow a vehicle as many times as possible. An example is a problem that other users cannot effectively use the vehicle, such as delaying the scheduled rent time of other users who are using the vehicle.

  In order to solve the above-described problems and achieve the object, an information management device according to the invention of claim 1 is an information management device used in a car rental system for renting a vehicle, and is identification information for identifying a user. And a storage unit that stores in advance information on whether or not the vehicle can be rented (hereinafter referred to as “permitted information”), an identification information acquisition unit that acquires user identification information, and the identification information acquisition unit. Extraction means for extracting the availability information corresponding to the identification information stored in the storage means using the identification information, and output means for outputting the availability information extracted by the extraction means. It is characterized by providing.

  According to a tenth aspect of the present invention, there is provided an information management method for use in a vehicle rental system for renting a vehicle, corresponding to identification information for identifying a user, and information on whether or not the vehicle can be rented (hereinafter referred to as “prohibition information” Is an information management method of an information management device having a storage unit for storing in advance, an identification information acquisition step for acquiring user identification information, and the identification information acquired in the identification information acquisition step An extraction step for extracting the availability information corresponding to the identification information stored in the storage unit, and an output step for outputting the availability information extracted in the extraction step. Features.

  According to an eleventh aspect of the present invention, an information management program causes a computer to execute the information management method according to the tenth aspect.

  A recording medium according to a twelfth aspect of the invention is characterized in that the information management program according to the eleventh aspect of the invention is recorded in a computer-readable manner.

  Exemplary embodiments of an information management apparatus, an information management method, an information management program, and a recording medium according to the present invention will be explained below in detail with reference to the accompanying drawings.

(Embodiment)
(Functional configuration of information management device)
A functional configuration of the information management apparatus according to the embodiment of the present invention will be described. The information management device is used in a car rental system that lends a vehicle. A car rental system is a car sharing system in which a user registered in advance pays a basic fee, for example, to share a vehicle among the users, or a vehicle by which a large number of unspecified users pay a predetermined fee. It is a rental car system. In the car sharing system, it is possible to set up multiple terminals as rental bases for managing and renting vehicles, and to return vehicles rented from one terminal to other terminals .

  The information management device is typically realized by an information management server that can be connected to a navigation device mounted on a vehicle or a mobile phone device possessed by a user, but is installed in a rental base or the like. It can also be realized by a management PC.

  FIG. 1 is a block diagram illustrating an example of a functional configuration of the information management apparatus according to the present embodiment. In FIG. 1, an information management apparatus 100 includes a storage unit 101, an identification information acquisition unit 102, an extraction unit 103, an output unit 104, a practice information acquisition unit 105, a recording unit 106, a determination unit 107, a plan, An information acquisition unit 108, a history information acquisition unit 109, a calculation unit 110, and an output control unit 111 are provided.

  The storage unit 101 corresponds to identification information for identifying a user, and stores in advance information related to whether or not the vehicle can be rented (hereinafter referred to as “allowability information”). The identification information is set for each user in order to specify the user, and specifically, is an ID (Identity Document), a password, or the like. The availability information is information indicating whether or not to allow the user corresponding to the identification information to lend the vehicle.

  The identification information acquisition unit 102 acquires user identification information. Specifically, the identification information acquisition unit 102 receives the identification information from another device such as a PC (Personal Computer) or a mobile phone device to which the identification information is input from the user, thereby obtaining the identification information. get.

  The extraction unit 103 uses the identification information acquired by the identification information acquisition unit 102 to extract availability information corresponding to the identification information stored in the storage unit 101. The output unit 104 outputs the availability information extracted by the extraction unit 103. The information output by the output unit 104 is transmitted to, for example, a terminal device for managing a vehicle, each vehicle, etc., in addition to a PC and a mobile phone device used by a user.

  When the availability information is transmitted to a terminal device at a rental base such as a PC, a mobile phone device, or a terminal, each device notifies the user of the availability information. Further, when the propriety information is transmitted to the vehicle, for example, in the vehicle, the door lock can be unlocked or locked to the IC card such as the membership card owned by the user, the engine can be started, or Control such as holding of a stopped state may be performed.

  The behavior information acquisition unit 105 acquires information on behavior when the user uses the vehicle (hereinafter referred to as “material information”). A behavior is a user's driving skill, driving attitude, manners, etc., specifically, whether the fuel is full, the interior of the vehicle is clean, or the driving attitude is good. Specifically, the behavior information acquisition unit 105 may acquire the behavior information based on detecting sudden start, sudden steering, presence / absence of collision, etc. using the travel history information. The manager engaged in the base (terminal) may observe the vehicle by visual observation, determine the behavior, and acquire the behavior information based on the manager inputting the behavior information.

  The recording unit 106 records in advance a first table in which elemental information, a rank for performing appropriate lending are associated, and a second table in which the rank is associated with availability information. The rank is obtained by quantifying the conduct information in order to determine whether or not the user is a good user, and is expressed as, for example, a goodness level, a malicious level, a risk level, and a divergence level. The availability information is set such that the rental of the vehicle is permitted or not permitted with a certain value indicated by the rank as a threshold value. Note that the disapproval includes suspension of use for a certain period of time and deprivation of registration for members.

  The determination unit 107 determines the rank of the user using the raw information acquired by the raw information acquisition unit 105 and the first table recorded in the recording unit 106, and determines the determined rank and the second table. Are used to determine whether the vehicle can be rented to the user as availability information. That is, the determination unit 107 uses the first table to digitize the raw information, and determines whether the vehicle can be rented using the numerical value and the second table. Specifically, for example, the determination unit 107 determines that the rental of the vehicle is not possible when the superiority obtained by quantifying the practice information is below a certain threshold, and the vehicle can be rented when the certain level is equal to or higher than the certain threshold. Determine as. The storage unit 101 stores the availability information determined by the determination unit 107.

  Further, the second table may be a table in which the rank is associated with a restricted area or a restricted time when the vehicle is rented (hereinafter, “restricted area or restricted time” is referred to as “restricted information”). Specifically, the restriction information indicates a restriction on a rentable time or area according to the rank of the user.

  In this case, the determination unit 107 determines the restriction information using the rank determined using the first table and the second table. Specifically, for example, the determination unit 107 determines restriction information that imposes more restrictions on users who are not good. In addition, the storage unit 101 stores the restriction information determined by the determination unit 107.

  The plan information acquisition unit 108 acquires information related to the travel plan of the vehicle used by the user. Specifically, the information on the travel plan includes, for example, the position information of the rental base where the vehicle is rented, the information of the rental time, the position information of the return base where the vehicle is returned, the information of the scheduled return time, and the stop on the way For example, location information of the ground, information on the time to stop by, and information on recommended routes from the rental base to the return base.

  The history information acquisition unit 109 acquires travel history information of the vehicle used by the user. The travel history information includes position information, time information, route information, etc., on which the vehicle has traveled, and typically includes information on the actual return time actually returned and information on the actual route actually traveled. . The history information acquisition unit 109 may acquire real-time information as needed by always communicating with a terminal device mounted on the vehicle, or may acquire the information collectively after completing the travel. Good.

  In this case, the recording unit 106 records in advance a third table in which information relating to the travel plan and information on the deviation of the travel history information is associated with the rank, and a fourth table in which the rank is associated with the availability information. . The divergence is a difference between the travel plan and the travel history, and indicates a difference in position information, time information, route information, and the like. Specifically, the divergence is the time when the actual return time is delayed from the scheduled return time, the distance the actual route deviates from the recommended route, or the like.

  The rank here is a numerical value of the degree of divergence, and is specifically expressed as a degree of excellence or divergence. The degree of excellence is higher as the degree of deviation is smaller, while the degree of deviation is smaller as the degree of deviation is smaller. In the following description, a specific example of each configuration will be described for a case where the rank is a divergence degree.

  The determination unit 107 determines the rank of the user using the information related to the travel plan acquired by the plan information acquisition unit 108, the travel history information acquired by the history information acquisition unit 109, and the third table. The use of the determined rank and the fourth table determines whether the vehicle can be rented out to the user as availability information. Specifically, the determination unit 107 sets a higher degree of deviation as the time that the actual return time is delayed with respect to the scheduled return time is longer. In addition, the determination unit 107 sets a higher deviation degree as the distance that the actual route deviates from the recommended route is longer.

  Further, the fourth table may be a table in which ranks are associated with restriction information. The determination unit 107 determines the restriction information using the rank determined using the third table and the fourth table. Specifically, for example, the determination unit 107 determines restriction information that imposes more restrictions on a user with a higher degree of divergence. In addition, the storage unit 101 stores the restriction information determined by the determination unit 107.

  Further, the plan information acquisition unit 108 obtains information on desired renting time from the scheduled renting time at the renting base where the vehicle is rented to the scheduled returning time at the return base where the vehicle is returned and the position information of each base. Get information about the driving plan that contains it. The rental base and the return base are specifically terminals, which may be different or the same.

  The calculation unit 110 calculates the estimated rental time of the vehicle based on the information on the desired rental time included in the information on the travel plan and the position information of each base. Specifically, the calculation unit 110 calculates the estimated lending time by performing a route search. The route search may include traffic jam information.

  The output control unit 111 is a case where the availability information extracted by the extraction unit 103 is lent and the estimated rental time acquired by the plan information acquisition unit 108 is calculated by the calculation unit 110 If it is longer than the lending time, information indicating that lending is possible is output. The desired rental time being equal to or longer than the lending time indicates that the plan is feasible. That is, the output control unit 111 outputs information indicating that lending is possible when the travel plan is realizable. When information indicating that the rental is not possible is output, for example, the vehicle may perform control such as locking the door lock on the IC card such as a membership card owned by the user, or holding the engine stopped. .

  Further, the output control unit 111 is a case where the availability information is lent and is a case where the desired rented time is equal to or longer than the estimated rented time, and further, a predetermined limit set for each user for the travel plan. When the information is satisfied, the fact that it can be lent is output. The predetermined restriction is, for example, a restriction that permits lending within 2 hours and within 20 km.

(Information management processing procedure of the information management device)
Next, an information management processing procedure of the information management apparatus 100 will be described with reference to FIG. FIG. 2 is a flowchart illustrating an example of an information management processing procedure of the information management apparatus 100 according to the present embodiment.

  In the flowchart of FIG. 2, the information management apparatus 100 determines whether or not the identification information acquisition unit 102 has acquired user identification information (step S201). It is in a standby state until the identification information is acquired (step S201: No loop). When the identification information is acquired (step S201: Yes), the extraction unit 103 uses the identification information to store the information stored in the storage unit 101. The availability information corresponding to the identification information is extracted (step S202). Then, the output unit 104 outputs the availability information (step S203), and the series of processing ends.

  As described above, according to the information management apparatus 100 according to the present embodiment, the availability information corresponding to the identification information is stored in advance, and the identification information acquired from the user is used to deal with the identification information. Since the availability information is extracted and the availability information is output, the availability information that cannot be rented is stored in advance for users who violate manners or violate the rules such as not complying with the return time. Thus, the use of the vehicle can be prohibited. Therefore, by restricting the use of vehicles to users with poor behavior, and by allowing good users to use the vehicle without restriction, it is possible to prevent the good users from being inconvenienced, A high car rental system can be provided.

  Further, a first table in which elemental information and rank are associated with each other, and a second table in which rank and association information are associated with each other are recorded in advance, and the user is recorded using the first table and the second table. By determining whether or not the vehicle can be rented and storing the determined availability information, it is possible to rent the vehicle or prohibit the vehicle from being rented next time using the availability information. Therefore, it is possible to prohibit the rental of the vehicle to a user who does not satisfy a certain standard according to the behavior information.

  In addition, if the limit information is determined for each user using the second table in which the rank and the limit information are associated with each other, and the determined limit information is stored, the user will be able to rent the vehicle next time. You can lend according to the restrictions. Therefore, even a user who satisfies a certain standard can lend a vehicle with certain restrictions according to the practice information.

  In addition, a third table in which information related to the travel plan and information on the deviation of the travel history information is associated with the rank, and a fourth table in which the rank is associated with the availability information are recorded in advance. And determining whether the vehicle can be rented to the user using the fourth table and storing the determined availability information, the next time using the availability information, It is possible to prohibit borrowing. Therefore, it is possible to prohibit the rental of the vehicle to a user who does not satisfy a certain standard according to the difference between the travel plan and the travel history.

  Further, if the limit information is determined for each user using the fourth table in which the rank and the limit information are associated with each other, and the determined limit information is stored, the user will be rented the next time. You can lend according to the restrictions. Therefore, even a user who satisfies a certain standard can lend a vehicle with certain restrictions according to the practice information.

  In addition, if the information on the travel plan includes information on the scheduled return time of the vehicle, and the travel history information includes information on the actual return time actually returned, the scheduled return time and the actual return time Whether the vehicle can be rented out to the user or the restriction can be determined in accordance with the deviation from the above.

  In addition, if the information on the travel plan includes information on the recommended route to the destination, and the travel history information includes information on the actual route actually traveled, the degree of deviation (deviation) from the recommended route Accordingly, whether or not the vehicle can be rented to the user can be determined.

  In addition, based on the information on the desired rental time included in the information on the travel plan and the position information of each base, the estimated rental time of the vehicle is calculated, and the availability information is lent. In addition, when the acquired desired rental time is equal to or longer than the calculated estimated rental time, information indicating that the rental is possible is output, so that the vehicle can be rented when the travel plan is realizable.

  As a result, it is possible to notify a beginner or a person who is inexperienced in plan creation, such as reexamination of a plan, presentation of another plan, and the like that lending is impossible. Accordingly, by prohibiting the rental of the vehicle to a user who is expected to delay returning the vehicle in advance, it is possible to prevent a delay in returning the vehicle.

  In addition, when the availability information is lent out, when the desired renting time is more than the estimated renting time, and when the travel plan satisfies the predetermined restriction information set for each user, If information indicating that the vehicle can be rented is output, the vehicle can be rented according to the user's restrictions. Therefore, the vehicle can be rented within the limit according to the user, and a delay in returning the vehicle can be prevented.

  Examples of the present invention will be described below. A present Example demonstrates an example at the time of implementing the car sharing system comprised by the information management server, the terminal device which a passenger user uses, and the terminal device which a driving | operation user uses. The information management apparatus 100 shown in the embodiment is realized by an information management server.

(System configuration of car sharing system)
First, the system configuration of the car sharing system according to the present embodiment will be described with reference to FIG. FIG. 3 is a system configuration diagram of the car sharing system according to the present embodiment. In FIG. 3, the car sharing system 300 includes an information management server 310 and a user terminal device 320.

  The information management server 310 is connected to the user terminal device 320 via a network such as the Internet. The information management server 310 manages user information registered as a member, manages whether or not a vehicle can be rented for each user, manages restriction information when renting a vehicle for each user, The management of lending and borrowing, management of operation information, basic charges and payment, etc. The information management server 310 transmits permission information indicating whether or not the user can be rented out to the user terminal device 320.

  The user terminal device 320 includes, for example, a mobile phone device 321, a PC 322, and a navigation device 323. The cellular phone device 321 is carried by a user and connected to the information management server 310 to perform a vehicle reservation procedure. The PC 322 is installed at a user's home or a terminal that leases a vehicle, and performs a reservation procedure by connecting to the information management server 310. The navigation device 323 is mounted on the vehicle, acquires information on the current position of the vehicle and travel history information, and transmits the acquired information to the information management server 310. The reservation procedure can also be performed from the navigation device 323.

(Hardware configuration of information management server)
The hardware configuration of the information management server 310 according to the present embodiment will be described with reference to FIG. FIG. 4 is a block diagram illustrating an example of a hardware configuration of the information management server 310 according to the present embodiment.

  4, the information management server 310 includes a CPU 401, a ROM 402, a RAM 403, a magnetic disk drive 404, a magnetic disk 405, an optical disk drive 406, an optical disk 407, and a communication I / F 408. In addition, the respective components 401 to 408 are connected by a bus 420.

  The CPU 401 governs overall control of the information management server 310. Various programs such as a boot program and an information management program are recorded in a rewritable nonvolatile memory such as a ROM 402 or a flash ROM. The RAM 403 is used as a work area for the CPU 401.

  The information management program has an information output program and an information storage program. The information output program uses the identification information received from the user terminal device 320 by the communication I / F 408 to extract the availability information corresponding to the identification information from the availability information recorded in the RAM 403 and output it. It is a program to do. In addition, the information output program calculates the estimated lending time of the vehicle based on the information regarding the travel plan including the desired rented time received from the user terminal device 320 by the communication I / F 408 and the travel history information. When the desired rental time is equal to or longer than the estimated rental time, information indicating that the rental is possible is output.

  The output permission information is transmitted to the user terminal device 320 via the communication I / F 408. Note that the extraction unit 103, the calculation unit 110, and the output control unit 111 illustrated in FIG. That is, the functions of the extraction unit 103, the calculation unit 110, and the output control unit 111 are realized by the CPU 401 executing the information output program.

  The information storage program uses the information related to the conduct when the user uses the vehicle (hereinafter referred to as “behavior information”) received from the user terminal device 320 by the communication I / F 408 to obtain the availability information according to the user. It is a program that is determined and stored. Note that the determination unit 107 illustrated in FIG. 1 is realized by the CPU 401. That is, the function of the determination unit 107 is realized by the CPU 401 executing the information storage program.

  The magnetic disk drive 404 controls the reading / writing of the data with respect to the magnetic disk 405 according to control of CPU401. The magnetic disk 405 records data written under the control of the magnetic disk drive 404. As the magnetic disk 405, for example, an HD (hard disk) or an FD (flexible disk) can be used.

  The magnetic disk 405 includes member information such as user identification information and personal information, whether or not a vehicle can be rented for each user, restriction information when renting a vehicle for each user, basic information Record information related to payment. The magnetic disk 405 records a table in which element information, rank, availability information, restriction information, and the like are associated with each other. Note that the storage unit 101 and the recording unit 106 illustrated in FIG. 1 are realized by the magnetic disk 405.

  The optical disk drive 406 controls the reading / writing of the data with respect to the optical disk 407 according to control of CPU401. The optical disc 407 is a detachable recording medium from which data is read according to the control of the optical disc drive 406. As the optical disc 407, a writable recording medium can be used. In addition to the optical disk 407, the removable recording medium may be an MO, a memory card, or the like.

  The communication I / F 408 is connected to the network via wireless and functions as an interface between the information management server 310 and the CPU 401. The communication I / F 408 transmits permission information, restriction information, and the like to the user terminal device 320. Further, the communication I / F 408 receives user identification information, behavior information, information related to a travel plan, travel history information, and the like from the user terminal device 320. The identification information acquisition unit 102, the output unit 104, the raw information acquisition unit 105, the plan information acquisition unit 108, and the history information acquisition unit 109 illustrated in FIG. 1 are realized by the communication I / F 408. .

  The information management apparatus 100 according to the present embodiment shown in FIG. 1 includes a storage unit 101, an identification information acquisition unit 102, an extraction unit 103, an output unit 104, a raw information acquisition unit 105, and a recording unit 106. The determination unit 107, the plan information acquisition unit 108, the history information acquisition unit 109, the calculation unit 110, and the output control unit 111 are the ROM 402, the RAM 403, the magnetic disk 405, the information management server 310 shown in FIG. The CPU 401 executes a predetermined program using programs and data recorded on the optical disc 407 and the like, and realizes the function by controlling each unit in the information management server 310.

  That is, the information management server 310 according to the present exemplary embodiment has the functions of the information management apparatus 100 illustrated in FIG. 1 when the CPU 401 executes the information management program recorded in the ROM 402 as a recording medium in the information management server 310. Can be executed by the information management processing procedure shown in FIG.

(An example of a table associating elemental information and superiority)
First, the table used in the present embodiment will be described, and various processes performed by the above-described program will be described later with reference to FIG. First, an example of check items of raw information will be described with reference to FIG. FIG. 5 is an explanatory diagram showing an example of a table in which elemental information and superiority are associated with each other.

  Referring to FIG. 5, the element-superiority table 500 includes element information 501 and an excellentness 502. Note that the elementary / excellence table 500 corresponds to a first table. The conduct information 501 indicates information related to the conduct when the user uses the vehicle. For example, the conduct information 501 indicates items to be checked by the administrator who manages the vehicle at the terminal. In addition, the person who checks is not limited to the above-mentioned manager, but may be a user who uses the vehicle next, for example, when the vehicle is managed unattended, that is, when there is no manager at the terminal.

  This elemental information 501 is displayed, for example, on the display of the PC 322 installed in the terminal, and can be input to the check column by the administrator. For example, when the gasoline is full and returned, the administrator inputs a check (indicated by “◯” in the figure) for the item. In the present embodiment, the element information to be checked is, for example, 10.

  The degree of excellence 502 corresponds to the rank of the user, and here indicates the cumulative number of numbers checked by the raw information 501 (the number of “◯”). The level of excellence 502 is not limited to the cumulative number of checked items. For example, it is possible to multiply each check item by a coefficient and add them according to the importance of the check item.

(An example of a table in which excellence is associated with availability information)
Next, an example of a table in which the degree of superiority and the availability information are associated will be described with reference to FIG. FIG. 6 is an explanatory diagram illustrating an example of a table in which the degree of superiority is associated with availability information. In FIG. 6, the degree-of-goodness / non-permission information table 600 indicates a degree of quality (number of checks) 502 as a rank, availability information 601, and restriction information 602. The superiority-allowance information table 600 corresponds to the second table.

  In FIG. 6, the availability information 601 and the restriction information 602 are associated with the superiority 502. For example, if the quality 502 is 5 or less, the availability information 601 cannot be lent. Further, when the degree of excellence 502 is 6 to 9, the availability information 601 can be lent, but the restriction information 602 is imposed. Also, when the degree of excellence 502 is 10, the availability information 601 can be lent out without the restriction information 602 being imposed. In this way, by determining whether or not the vehicle can be lent to the user based on the behavior information and storing it, the user who is poor in behavior is prohibited from renting the vehicle or is restricted next time. Or

  In addition, in such a table, although the limit after the next time is imposed using the superiority determined by only one use of the vehicle, in addition to this, by accumulating raw information, It is possible to impose restrictions. Hereinafter, a case where raw information is accumulated will be described.

(An example of a table associating superiority with availability information when raw information is accumulated)
Next, with reference to FIG. 7, an example of a table that associates the superiority with the availability information when the raw information is accumulated will be described. FIG. 7 is an explanatory diagram illustrating an example of a table that associates the superiority with the availability information when the raw information is accumulated. In FIG. 7, the average degree of superiority / non-permissibility information table 700 shows an average degree of superiority 701, availability information 702, and restriction information 703 as ranks.

  The average degree of superiority 701 indicates the average value of the total number of checks by the element-excellence degree table 500 (see FIG. 5) within a predetermined period thus far. For example, when the average quality 701 is 60% or less, the availability information 702 cannot be lent. As described above, by accumulating the degrees of superiority, it is possible to grasp the true behavior of the user, and it is possible to impose restrictions according to the behavior. In FIGS. 6 and 7, the degree of use is imposed as a rank, and usage restrictions are imposed. However, even when the degree of divergence described later is used as a rank, use restrictions may be imposed similarly. Is possible. Below, the case where a use restriction is imposed using the degree of divergence will be described.

(An example of a table in which deviations of travel plans and travel histories are associated as deviation degrees)
Next, an example of a table in which the deviation between the travel plan and the travel history is associated as the deviation degree will be described with reference to FIGS. 8 and 9. The tables shown in FIGS. 8 and 9 correspond to the third table. FIG. 8 is an explanatory diagram illustrating an example of a table in which a delay time and a divergence degree are associated with each other. In FIG. 8, a delay time-deviation table 800 shows a delay time and a corresponding discrepancy. The delay time indicates the difference time between the travel plan and the travel history, specifically, the time when the actual return time is delayed with respect to the planned return time. The degree of divergence indicates a numerical value set in advance according to the delayed time.

  FIG. 9 is an explanatory diagram showing an example of a table in which the deviation distance and the degree of deviation are associated with each other. In FIG. 9, a deviation distance-deviation degree table 900 indicates deviation distances and deviation degrees corresponding to the deviation distances. The departure distance indicates the distance between the travel plan and the travel history, specifically, the distance that the actual route actually traveled deviates from the recommended route. The degree of divergence indicates a numerical value set in advance according to the deviated distance. This degree of divergence is not limited to the delay time or deviation distance, but depends on the number of collision sensors installed in the vehicle, the number of sudden braking and acceleration, etc., as well as the total number of accidents. It is also possible. Hereinafter, a case where the cumulative number of accidents is associated with the degree of deviation will be described.

  FIG. 10 is an explanatory diagram illustrating an example of a table in which the cumulative number of accidents and the degree of deviation are associated with each other. In FIG. 10, the accident count-deviation table 1000 shows the cumulative accident count and the discrepancy. The cumulative number of accidents is, for example, the number of accidents recognized by a self-report from a user, a visual check of a vehicle by a terminal manager, a vehicle collision detection sensor, or the like. The cumulative number of accidents may not be counted, for example, when a predetermined period or more has elapsed for each accident that has occurred. The degree of divergence in this case is higher than the above-described delay time and deviation distance because of the risk of serious accidents and high risk.

(An example of a table in which the accumulated divergence and the availability information are associated)
Next, an example of a table in which the accumulated divergence and the availability information are associated will be described with reference to FIG. FIG. 11 is an explanatory diagram illustrating an example of a table in which accumulated divergence degrees are associated with availability information. In FIG. 11, the divergence degree / allowability information table 1100 shows a cumulative divergence degree 1101, availability information 1102, and restriction information 1103 as ranks. Note that the divergence degree / allowability information table 1100 corresponds to a fourth table.

  The accumulated divergence degree 1101 indicates the accumulated divergence degree shown in FIGS. For example, when the cumulative divergence degree 1101 is 16 or more, the availability information 1102 cannot be lent. In this way, by accumulating the divergence degrees, it is possible to grasp the user's true driving attitude, manners, and other behaviors, and it is possible to impose restrictions according to the actual behavior.

  In addition, in the divergence degree-allowability information table 1100, the total of the divergence degrees is used, but a table in which the permission information 1102 and the restriction information 1103 are associated with each divergence degree shown in FIGS. 8 to 10 is used. It is also possible. It is also possible to accumulate the accumulated divergence degree for a predetermined period and use a table in which the availability information 1102 and the restriction information 1103 are associated with each accumulated accumulated divergence degree.

  In addition, the number of collision sensors detected on the vehicle, the number of sudden braking and acceleration, the cumulative number of accidents, etc. are not included in the degree of divergence, but are classified as malicious, risk, driving skill, etc. It is good also as managing by the separate table which made it another item and matched each of those viciousness levels, a risk level, and the driving skill level with the availability information 1102 and the restriction information 1103.

(An example of information storage processing using the level of quality performed by the information management server)
Next, an example of information storage processing using the degree of quality performed by the information management server 310 will be described with reference to FIG. FIG. 12 is a flowchart illustrating an example of information storage processing using the degree of quality performed by the information management server 310. In addition, the flowchart shown in FIG. 12 has shown the process performed after a user finishes use of a vehicle and returns. In the following processing, the raw-excellence table 500 and the superiority-allowability information table 600 shown in FIGS. 5 and 6 are used.

  In the flowchart of FIG. 12, when the user finishes using the vehicle and returns to the terminal, the CPU 401 of the information management server 310 determines whether or not the practice information has been acquired (step S1201). The conduct information is acquired, for example, when the communication I / F 408 receives information input by the terminal administrator to the PC 322 installed in the terminal.

  It is in a standby state until the element information is acquired (step S1201: No loop). When element information is acquired (step S1201: Yes), the element information and the element-superiority table 500 shown in FIG. 5 are used. Then, the user's superiority is determined (step S1202). Then, the restriction information is determined by using the degree of superiority and the degree of superiority / impossibility information table 600 (step S1203), and whether or not the vehicle can be rented is determined (step S1204). Thereafter, whether or not the vehicle can be rented and the restriction information are stored in the magnetic disk 405 (step S1205), and the series of processing ends.

  According to the above-described processing, the elementary / excellence table 500 and the excellence / allowability information table 600 are recorded in advance, and using these tables, it is determined whether or not the vehicle can be lent to the user, Since the determined availability information is stored, the availability of the vehicle can be rented or the rental of the vehicle can be prohibited next time. Therefore, it is possible to prohibit the rental of the vehicle to a user who does not satisfy a certain standard according to the behavior information.

  Further, since the limit information is determined for each user using the superiority / impossibility information table 600 in which the rank and the limit information are associated with each other, and the determined limit information is stored, the next time the vehicle is lent out In addition, it is possible to lend according to the restrictions for each user. Therefore, even a user who satisfies a certain standard can lend a vehicle with certain restrictions according to the practice information.

(An example of information storage processing using the degree of divergence performed by the information management server)
Next, an example of information storage processing using the degree of divergence performed by the information management server 310 will be described with reference to FIG. FIG. 13 is a flowchart illustrating an example of information storage processing using the degree of divergence performed by the information management server 310. In addition, the flowchart shown in FIG. 13 has shown the process performed after a user finishes use of a vehicle and returns. In the following processing, each table shown in FIGS.

  In the flowchart of FIG. 13, for example, if the user finishes using the vehicle and returns to the terminal, the CPU 401 of the information management server 310 receives the travel history information by the communication I / F 408 receiving the travel history information. Whether or not is acquired is determined (step S1301). The travel history information is acquired by, for example, the navigation device 323 mounted on the vehicle.

  In step S1301, it is in a standby state until the travel history information is acquired (step S1301: No loop). When the travel history information is acquired (step S1301: Yes), for example, it is acquired before use and recorded on the magnetic disk 405. Information on the travel plan that has been obtained is acquired (step S1302).

  Then, the delay time is calculated using the information on the scheduled return time in the information related to the travel plan and the actual return time in the travel history information (step S1303). Further, the deviation distance is calculated using the recommended route information among the information on the travel plan and the actual route information among the travel history information (step S1304). Then, using the delay time-deviation degree table 800 and the deviation distance-deviation table 900 shown in FIGS. 8 and 9, the deviation degree of the user is determined (step S1305).

  In addition, when the presence or absence of an accident is taken into consideration, the degree of divergence based on the cumulative number of accidents may be added using the number of accidents-deviation table 1000 shown in FIG. Thereafter, the divergence degree is accumulated, and the restriction information is determined using the divergence degree and the divergence degree-allowability information table 1100 shown in FIG. 11 (step S1306), and whether or not the vehicle can be lent is determined (step S1306). S1307). Thereafter, whether or not the vehicle can be rented and the restriction information are stored in the magnetic disk 405 (step S1308), and the series of processes is terminated.

  According to the above-described processing, the delay time-deviation table 800 and the deviation distance-deviation table 900 are recorded in advance, and using these tables, whether or not the vehicle can be rented to the user is determined. Since the determined availability information is stored, the availability of the vehicle can be rented or the rental of the vehicle can be prohibited next time using the availability information. Therefore, it is possible to prohibit the rental of the vehicle to a user who does not satisfy a certain standard according to the difference between the travel plan and the travel history.

  Further, since the limit information is determined for each user using the deviation distance-deviation table 900 in which the rank and the limit information are associated, the determined limit information is stored. In addition, it is possible to lend according to the restrictions for each user. Therefore, even a user who satisfies a certain standard can lend a vehicle with certain restrictions according to the practice information.

  In addition, the information on the travel plan includes information on the scheduled return time of the vehicle, and the travel history information includes information on the actual return time actually returned, so the scheduled return time and the actual return time Whether the vehicle can be rented out to the user or the restriction can be determined in accordance with the deviation from the above.

  In addition, since the information on the travel plan includes information on the recommended route to the destination and the travel history information includes information on the actual route actually traveled, the degree of deviation from the recommended route Accordingly, whether or not the vehicle can be rented to the user can be determined.

(An example of information output processing performed by the information management server)
Next, an example of information output processing performed by the information management server 310 will be described with reference to FIG. FIG. 14 is a flowchart illustrating an example of information output processing performed by the information management server 310. In addition, the flowchart shown in FIG. 14 has shown the process performed when a user borrows a vehicle.

  In the flowchart of FIG. 14, the CPU 401 of the information management server 310 identifies the user via the communication I / F 408 from, for example, a mobile phone device 321 possessed by the user or a PC 322 installed in the terminal. It is determined whether or not the user ID has been acquired (step S1401). It is in a standby state until the user's ID is acquired (step S1401: No loop). When the user's ID is acquired (step S1401: Yes), whether or not the user's permission information is available for lending. Is determined (step S1402).

  When it is determined that the availability information can be lent (step S1402: Yes), information on the travel plan based on the input from the user is acquired (step S1403). The travel plan may be created in advance by the user, or may be created on the spot by the PC 322 or the navigation device 323 installed in the terminal. Information on the travel plan includes, for example, the position information of the borrowing terminal that borrows the vehicle, the information of the borrowed time, the position information of the return terminal that returns the vehicle, the information of the scheduled return time, the position information of the stopover in the middle, the stop Information on the time to stop by, information on the recommended route from the rental terminal to the return terminal, and the desired rental time from the rental time to the scheduled return time.

  Then, the estimated lending time is calculated using the information on the desired rental time and the position information of each terminal among the information on the travel plan (step S1404). Thereafter, it is determined whether or not the desired rental time included in the travel plan is equal to or longer than the estimated rental time (step S1405). When it is determined that the desired rental time is equal to or longer than the estimated lending time (step S1405: Yes), that is, when it is determined that the travel plan is feasible, it is determined whether the travel plan satisfies the restriction information ( Step S1406). That is, it is determined whether or not the travel plan exceeds a time limit or a distance as limit information.

  When it is determined that the travel plan satisfies the restriction information (step S1406: Yes), that is, when it is determined that the time limit or the distance is not exceeded, information indicating that lending is possible is output (step S1407). The process ends. On the other hand, if it is determined in step S1402 that the availability information is not lent (step S1402: No), information indicating that renting is not possible is output (step S1408), and the series of processing ends.

  If it is determined in step S1405 that the desired rental time is not equal to or longer than the estimated lending time (step S1405: No), that is, if it is determined that the travel plan cannot be realized, lending in step S1408 is impossible. Outputs information to that effect. If it is determined in step S1406 that the travel plan does not satisfy the restriction information (step S1406: No), that is, if it is determined that the time limit or distance has been exceeded, the lending in step S1408 is not possible. Output information.

  According to the above-described processing, the estimated rental time of the vehicle is calculated based on the information on the desired rental time included in the information related to the travel plan and the position information of each base, and the availability information can be lent. When the acquired desired rental time is equal to or greater than the estimated rental time calculated, the information indicating that it can be rented is output, so if the travel plan is feasible, the vehicle is rented out. be able to.

  As a result, it is possible to notify a beginner or a person who is inexperienced in plan creation, such as reexamination of a plan, presentation of another plan, and the like that lending is impossible. Accordingly, by prohibiting the rental of the vehicle to a user who is expected to delay returning the vehicle in advance, it is possible to prevent a delay in returning the vehicle.

  In addition, when the availability information is lent out, when the desired renting time is more than the estimated renting time, and when the travel plan satisfies the predetermined restriction information set for each user, Since the information indicating that the vehicle can be rented is output, the vehicle can be rented according to the restriction of the user. Therefore, the vehicle can be rented within the limit according to the user, and a delay in returning the vehicle can be prevented.

  As described above, according to the information management server 310 according to the present embodiment, the availability information corresponding to the user ID is stored in advance, and the availability corresponding to the ID is obtained using the ID acquired from the user. Since the information is extracted and the availability information is output, by storing the availability information that cannot be rented in advance for users who violate manners or rules such as not complying with the return time. The use of the vehicle can be prohibited. Therefore, by restricting the use of vehicles to users with poor behavior, and by allowing good users to use the vehicle without restriction, it is possible to prevent the good users from being inconvenienced, A high car sharing system can be provided.

  It should be noted that when a use application is received from a user (when a user ID is acquired), it is determined whether or not the user's availability information is available for lending using only one table (for example, table 600). Alternatively, it may be performed by a plurality of tables (for example, tables 600 and 1100). For example, when performing with a plurality of tables, lending may be permitted only when the availability information of the plurality of tables is lent together. Lending may be permitted when the availability information of the table it has is lent.

  As described above, according to the information management device, the information management method, the information management program, and the recording medium of the present invention, while restricting the use of the vehicle to a poor user, the excellent user Can be used without limiting the vehicle.

  The information management method described in this embodiment can be realized by executing a program prepared in advance on a computer such as a personal computer or a workstation. This program is recorded on a computer-readable recording medium such as a hard disk, a flexible disk, a CD-ROM, an MO, and a DVD, and is executed by being read from the recording medium by the computer. The program may be a transmission medium that can be distributed via a network such as the Internet.

It is a block diagram which shows an example of a functional structure of the information management apparatus concerning this Embodiment. It is a flowchart which shows an example of the information management process sequence of the information management apparatus concerning this Embodiment. 1 is a system configuration diagram of a car sharing system according to an embodiment. FIG. It is a block diagram which shows an example of the hardware constitutions of the information management server concerning a present Example. It is explanatory drawing which showed an example of the table which matched raw information and the degree of excellence. It is explanatory drawing which shows an example of the table which matched the superiority and the availability information. It is explanatory drawing which shows an example of the table which matched the excellence and the availability information at the time of accumulating element information. It is explanatory drawing which shows an example of the table which matched delay time and deviation degree. It is explanatory drawing which shows an example of the table which matched deviation distance and deviation degree. It is explanatory drawing which shows an example of the table which matched the total number of accidents, and the deviation degree. It is explanatory drawing which shows an example of the table which matched the accumulated deviation degree and availability information. It is a flowchart which shows an example of the information storage process using the quality which an information management server performs. It is a flowchart which shows an example of the information storage process using the deviation degree which an information management server performs. It is a flowchart which shows an example of the information output process which an information management server performs.

Explanation of symbols

DESCRIPTION OF SYMBOLS 100 Information management apparatus 101 Storage part 102 Identification information acquisition part 103 Extraction part 104 Output part 105 Elementary information acquisition part 106 Recording part 107 Determination part 108 Plan information acquisition part 109 History information acquisition part 110 Calculation part 111 Output control part 300 Car sharing system 310 Information management server 320 User terminal device 321 Mobile phone device 322 PC
323 Navigation device

Claims (12)

An information management device used in a car rental system for renting a vehicle,
Storage means for previously storing information on whether or not the vehicle can be rented (hereinafter referred to as “allowability information”) corresponding to identification information for identifying a user;
Identification information acquisition means for acquiring user identification information;
Using the identification information acquired by the identification information acquisition means, an extraction means for extracting the availability information corresponding to the identification information stored in the storage means;
Output means for outputting the availability information extracted by the extraction means;
An information management device comprising: A behavior information acquisition means for acquiring information related to the behavior when the vehicle is used by the user (hereinafter referred to as “material information”);
A recording unit that records in advance the first table in which the elemental information is associated with a rank for performing appropriate lending, and the second table in which the rank is associated with the availability information;
The rank information of the user is determined using the element information acquired by the element information acquisition means and the first table, and the availability information is determined using the determined rank and the second table. A determining means for determining whether or not the vehicle can be rented to the user;
Further comprising
The information management apparatus according to claim 1, wherein the storage unit stores the availability information determined by the determination unit. The second table associates the rank with a restricted area or a restricted time (hereinafter referred to as “restricted area or restricted time”) at the time of renting a vehicle,
The determining means determines the restriction information using the rank determined using the first table and the second table,
The information management apparatus according to claim 2, wherein the storage unit stores the restriction information determined by the determination unit. Plan information acquisition means for acquiring information related to the travel plan of the vehicle used by the user;
History information acquisition means for acquiring travel history information of the vehicle used by the user;
Further comprising
The recording means includes, in advance, a third table in which information on the travel plan and information on deviation of the travel history information is associated with the rank, and a fourth table in which the rank is associated with the availability information. Record,
The determination means uses the information related to the travel plan acquired by the plan information acquisition means, the travel history information acquired by the history information acquisition means, and the third table to determine the rank of the user. 4. The information management device according to claim 2, wherein the information management apparatus determines whether to lend the vehicle to the user as the availability information using the determined rank and the fourth table. . The fourth table associates the rank with the restriction information,
The information management apparatus according to claim 4, wherein the determination unit determines the restriction information using a rank determined using the third table and the fourth table. The information on the travel plan includes information on the scheduled return time of the vehicle,
The information management apparatus according to any one of claims 3 to 5, wherein the travel history information includes information on an actual return time when the vehicle is actually returned. The information on the travel plan includes information on a recommended route to the destination,
The information management apparatus according to claim 3, wherein the travel history information includes information on an actual route actually traveled. A plan for acquiring information related to a driving plan including information on desired renting time from a scheduled renting time at a renting base at which a vehicle is rented to a scheduled returning time at a return base at which the vehicle is returned, and position information of each base. Information acquisition means;
Calculation means for calculating an estimated lending time of the vehicle based on the information on the desired rental time included in the information on the travel plan and the position information of each base;
The availability information extracted by the extraction means is available for lending, and the desired rental time acquired by the plan information acquisition means is equal to or greater than the estimated lending time calculated by the calculation means. Output control means for outputting information indicating that lending is possible,
The information management device according to any one of claims 1 to 7, further comprising:   The output control means is a case where the availability information is lent, the desired rented time is equal to or longer than the estimated rented time, and the travel plan is set for each user. The information management apparatus according to claim 8, wherein when the restriction information is satisfied, information indicating that the lending is possible is output. Information management that is used in a vehicle rental system that rents out a vehicle, and that includes a storage unit that stores in advance information related to whether or not the vehicle can be rented (hereinafter referred to as “allowability information”), corresponding to identification information for identifying a user. An apparatus information management method comprising:
An identification information acquisition step of acquiring user identification information;
Using the identification information acquired in the identification information acquisition step, an extraction step for extracting the availability information corresponding to the identification information stored in the storage unit;
An output step of outputting the availability information extracted in the extraction step;
An information management method comprising:   An information management program for causing a computer to execute the information management method according to claim 10.   12. A computer-readable recording medium on which the information management program according to claim 11 is recorded.

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