JP2009251821A - Hotel reservation apparatus - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To set and perform best sale measures at each DBA time point under reservation conditions for each DBA (days before arrival). <P>SOLUTION: A room type specific reservation information table 10 is provided which stores a reservation count 30 in each room type for each room type 20 and for each DBA 26 indicating days from reservation until a lodging date 25. A hurdle rate 32 indicating a lowest charge allowing reception of reservation corresponding to a threshold when the reservation conditions of an entire hotel reach threshold 31 decided according to DBA and a sales stop 33 indicating a sales ban of a specific sales plan for each room type are set. The hurdle rate and the sales stop are updated every time DBA is updated. Then, in response to input of a desired lodging reservation designating a lodging date and a room type, the reservation is decided following the hurdle rate and the sales stop. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to a hotel reservation apparatus that accepts reservations at a hotel and registers each received reservation in a reservation database. In particular, according to the reservation situation, the selection limit of the charge of each room type to be presented to the customer, and The present invention relates to a hotel reservation apparatus for restricting sales plan selection.

  In various hotels, it is important for hotel management to improve the final occupancy rate, which indicates the ratio of the number of rooms used to the total number of rooms on the same day. In the case of hotel reservations, reservations start to be entered one or two months before the actual stay date, and depending on the type of hotel, there are many cases where a reservation peak is reached one week in advance. Accordingly, the reservation rate indicating the ratio of the number of reserved rooms to the total number of rooms owned by the hotel gradually increases, and the increase becomes moderate one week ago.

Therefore, Patent Document 1 describes a technique for predicting the final operating rate from the number of reservations for each DBA (days before arrival) indicating how many days before the staying date. Also, in general, in urban hotels, maximum profits may not be obtained at 100% occupancy rate due to external conditions such as room preparation, food preparation, room service personnel (roommade), etc. Absent. Therefore, a yield system has also been proposed that aims for maximum profit within the demand forecast range calculated using such a demand forecast system.
Japanese Patent Application No. 2004-94809

  However, the above-described demand forecasting system in hotels also has the following problems to be improved.

  In other words, in the above-described demand forecasting system, it stops until the demand forecast is made, and does not refer to the specific instruction of the sales strategy according to the forecasted demand. The person in charge of sales needed to set up the system such as changing the sales price, reviewing the sales plan, setting the sales campaign, etc., depending on the sales situation from time to time. However, these various sales strategies need to be implemented by quantitatively grasping the daily reservation status in detail, so the engineers who designed this demand forecasting system or the operation of this demand forecasting system were familiar. Only experienced people can do it.

  The present invention has been made in view of such circumstances. When the numerical value indicating the reservation status in each DBA exceeds a threshold determined by the DBA, the sales conditions are automatically changed, and how many days before the stay date the reservation is made. An object of the present invention is to provide a hotel reservation apparatus capable of automatically setting the best sales strategy for each DBA.

In order to solve the above-described problems, the present invention determines a room type reservation that can be provided in response to an accommodation reservation request that designates an accommodation date and a room type input via the reservation reception unit, and registers the room type reservation in the reservation database. In hotel reservation equipment,
For each room type, a room type memory for storing the number of sales rooms, a plurality of sales plans and a plurality of price plans, and each room type and each staying day and how many days before the staying date are indicated. For each DBA, a reservation information table for each room type that stores the number of reservations for each room type, and a reservation reception corresponding to the threshold when a plurality of numerical values indicating the reservation status of the entire hotel reach a threshold determined according to the DBA A reservation condition table that stores a hurdle rate indicating the lowest possible charge and a sales stop indicating the prohibition of sales of a specific sales plan for each room type. Each time a DBA is updated, the reservation status value of each DBA is reserved. It is determined whether or not the threshold set for the updated DBA stored in the condition table has been reached. The sales conditions are automatically updated according to the input of the stay reservation request specifying the stay date and the room type, and the sales condition automatic update means for setting the hurdle rate and sales stop sale conditions corresponding to the stay date. When installed, it has reservation registration means for determining a reservation for the reservation request and registering it in the reservation database in accordance with the hurdle rate and sales stop of the sales conditions.

  In the hotel reservation apparatus configured as described above, when a plurality of numerical values indicating the reservation status of the entire hotel reach a threshold determined according to the DBA, a hurdle rate indicating a minimum fee that allows reservation reception corresponding to the threshold And a reservation condition table for storing a sales stop indicating the sale prohibition of the specific sales plan for each room type.

  That is, for example, when the reservation rate of the entire hotel in one DBA reaches, for example, 80%, it is high by setting the hurdle rate indicating the minimum fee on the sales conditions for the accommodation day corresponding to the DBA to a high fee. Aim to secure profit margin. On the other hand, if the reservation rate has not reached 70%, for example, the hurdle rate indicating the minimum fee for the sales conditions on the staying date corresponding to the DBA is set to a low fee, thereby aiming for thin interest and multiple selling.

  In addition, DBA for each staying day is shortened by one day after one day has passed. In the setting of the sales conditions, reservation conditions are automatically set for each updated DBA. Therefore, an appropriate sales strategy is automatically executed even for a person inexperienced with the hotel reservation apparatus.

  Further, in another invention, each time the registration to the reservation database of one reservation is completed by the reservation registration means, the numerical value of the reservation status of the DBA of the reservation night is stored in the reservation condition table. It is determined whether or not the threshold set for the DBA stored in is reached, and when the threshold is reached, the hurdle rate corresponding to the threshold and the sales stop sales condition corresponding to the threshold The second sales condition automatic update means is set.

  In such a configuration, every time a reservation is newly registered in the reservation database, the sales conditions for the accommodation date corresponding to the corresponding DBA are automatically set, so that a more accurate sales strategy can be implemented.

  Furthermore, in another invention, the plurality of numerical values indicating the reservation status of the entire hotel in the hotel reservation apparatus of the above invention are the reservation rate indicating the ratio of the number of reserved rooms to the total number of rooms owned by the hotel, and the number of reserved rooms accepted. It includes the group ratio that occupies the ratio of the number of group reservation rooms, and the average room charge per room for accepted reservations.

  Furthermore, another invention is the hotel reservation apparatus of the said invention, It is provided with the sales condition change means which changes the sales conditions of the hurdle rate and sales stop which were set on each accommodation day according to change instruction | indication operation input.

  In such a configuration, for example, the sales manager can change the hurdle rate and sales stop sales conditions that have been set for each staying day as necessary.

  In the present invention, when the numerical value indicating the reservation status in each DBA exceeds a threshold determined by the DBA, the sales conditions are automatically changed, and the best sales strategy is determined for each DBA indicating the number of days before the accommodation date. Can be set automatically.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

  FIG. 1 is a schematic diagram of a hotel reservation apparatus according to an embodiment of the present invention. An administrator terminal 3 and a plurality of reservation terminals 4 are connected to the hotel reservation apparatus 1 via a phantom transmission path 2 such as a LAN. Furthermore, a reservation database 5 is attached to the hotel reservation apparatus 1.

  The hotel reservation apparatus 1 is configured by a computer, for example, and can be shown by a functional block diagram shown in FIG. As shown in FIG. 2, the hotel reservation apparatus 1 is provided with hardware components such as a clock circuit 6, a display 7, and a storage unit 8 of the HDD. In the storage unit 8, a room type memory 9, a type-specific reservation information table 10, a reservation condition table 1, and a sales condition setting memory 12 are formed.

  Further, in the hotel reservation apparatus 1, a DBA update unit 13, a sales condition automatic update unit 14, a reservation registration unit 15, a fee search unit 16, a sales stop confirmation unit 17, which are formed as software modules on the application program, A hurdle rate changing unit 18, a sales stop changing unit 19 and the like are incorporated.

  In the room type memory 9, as shown in FIG. 3, for example, “Double (D)”, “Twin (T)”, “Single (S)”, room facilities, etc. For each room type 20 in a plurality of room types 20 of A, B, C, D,..., The number of rooms 21, regular charge 22, “card discount”, “agency discount”, group discount ”,“ Half price for two meals ”, etc., and a charge 24 when each sales plan 23 is applied are stored.

  FIG. 5 is a diagram showing the stored contents of the type-specific reservation information table 10. In the reservation information table 10 for each type, the number of reservations 30 for each room type 20 is accumulated and stored for each DBA 26 indicating the number of reservations for each room type 20 and the number of days before the accommodation date 25. For example, if today is November 2, DBA 26 on November 2 is the day of accommodation, so DBA = 0, and accommodation day 25 on November 6 is 4 days ago, so DBA = 4. Therefore, every time one day elapses, the DBA 26 for the stay date 25 is updated by “1”.

  Furthermore, this type-specific reservation information table 10 accepts, for each DBA 26, a reservation rate 27 indicating the ratio of the number of reserved rooms to the total number of rooms owned by the hotel as a plurality of numerical values indicating the reservation status of the entire hotel. Each time the number of reservations 30 on the accommodation date 25 of the corresponding DBA 26 is updated, the group ratio 28 that accounts for the ratio of group reservations to the reservations that are present, and the average room charge (ADR) 29 per room of the accepted reservations It is calculated and updated to the latest value. Therefore, as long as the reservation cancellation does not occur, the reservation rate 27 increases as the DBA 26 decreases (leftward in the figure).

  FIG. 4 shows the stored contents of the reservation condition table 11. In the reservation condition table 11, reservations corresponding to the threshold 31 when the reservation rate 27, the group ratio 28, and the average room charge (ADR) 29 reach the threshold 31 determined according to the value of the DBA 26 can be accepted. A hurdle rate 32 indicating the minimum charge and a sales stop 33 indicating prohibition of sales of the specific sales plan 23 for each room type 20 are set in advance by the administrator.

That is, the reservation rate 27, the group ratio 28, and the average room charge (ADR) 29 are designated as numerical values that quantitatively indicate the reservation status of the entire hotel in each DBA 26 of the reservation information table 10 by type shown in FIG. Since the reservation rate 27, group ratio 28, and average room charge (ADR) 29 are known in advance in past performances etc. in each DBA 26, the threshold value is a value that exceeds the allowable range of the appropriate value. If it exceeds the limit, it is necessary to implement measures related to the predetermined sales. In this embodiment, a hurdle rate 32 indicating a minimum fee and a sales stop 33 indicating prohibition of sales of the specific sales plan 23. These combinations can be variously selected, but in this embodiment,
[Setting 1] ... DBA: 7 days, threshold (reservation rate): 70%, limit value (hurdle rate): 20,000, limit value (sales stop): “G” (group sales prohibition mark)
[Setting 2] ... DBA: 3 days, threshold (reservation rate): 80%, limit value (hurdle rate): 22,000, limit value (sales stop): “G” (group sales prohibition mark)
[Setting 3] ... DBA: 7 days, threshold (ADR): 20,000, limit value (sales stop): “G” (group sales prohibition mark)
[Setting 4] ... DBA: 6 days, threshold (group ratio): 20%, limit value (sales stop): “G” (group sales prohibition mark)
Is set,
When the above setting is performed, for example, setting 1 and setting 2 indicate that when the reservation rate changes, the hurdle rate (minimum selling fee) is changed. In other words, if the reservation rate of the entire hotel on the day of stay 25 of November 9 with DBA = 7 exceeds 70%, stay on November 9 until the day four days after November 9 becomes DBA = 3 Due to the hurdle rate 32 for the day 25, there is no display on the reservation registration screen 34 for a charge of less than 20,000 yen, and sales at an inexpensive discount charge are stopped. For example, in room type A, only the regular charge 25,000, card discount sales plan charge 22,000, agency discount sales plan charge 20,000 can be sold, group discount charge 16,000, and cheap meal for two meals 18,000 are prohibited. It becomes.

  And if the reservation rate of the entire hotel on the night of stay on November 9 when DBA = 3 on November 9 exceeds 80%, the hurdle rate of 32 will display a charge less than 22,000 yen For example, in the room type A, only the regular charge 25,000 is displayed on the reservation registration screen 34.

  From the same point of view, when the reservation rate of the entire hotel increases, “sales stop 33” represented by prohibition of group sales, which is an easy way to attract customers, is set by designating room type 20, for example.

  In addition to the reservation rate 27, the group ratio 28 and the average room charge (ADR) 29 are also the trigger conditions for the hurdle rate 32 and the sales stop 33. The reservation rate 27, group ratio 28, and average room charge (ADR) 29 are OR conditions, and the hurdle rate 32 and sales stop 33 are activated.

  In the sales condition setting memory 12, as shown in FIG. 6, when each condition (DBA, threshold) set in the reservation condition table 11 is satisfied, the reservation condition is displayed on the accommodation date 25 corresponding to the corresponding DBA 26. The hurdle rate 32 and sales stop 33 specified in the table 11 are set.

  FIG. 7 is a diagram showing a reservation registration screen 34 displayed on the display device 7 when the reservation terminal 4 inputs an accommodation reservation request specifying the accommodation date 25 and the room type 20 for the hotel. In the reservation registration screen 34, in addition to the input areas 35 and 36 for inputting the room type and the charge determined for the accommodation reservation request, the input area 37 for inputting the accommodation date, the address and name of the reservation applicant. , 38 are provided.

  Further, if the hurdle rate 32 and the sales stop 33 are set on the reservation date 25 in the sales condition setting memory 12, the hurdle rate 32 and the sales stop 33 are displayed on the reservation registration screen 34. . Furthermore, only charges that are equal to or higher than the minimum charge specified at the hurdle rate 32 are displayed. When the hurdle rate 32 is not set, all charges are displayed. Furthermore, when the sales stop 33 is set, the display of the room type 20 having only the sales plan 23 targeted for the sales stop 33 is stopped.

  In the reservation database 5, for each room type 20, reservations based on the stay date, the number of rooms, the address name and the like are cumulatively registered.

  When the date change is input from the clock circuit 4, the DBA update unit 13 in FIG. 2 updates the DBA 26 for each stay date 25 in the reservation information table 10 by type by “1” and updates each data of today's stay date. clear. Furthermore, the sales condition automatic update unit 14 is activated.

  The automatic sales condition updating unit 14 sets the reservation rate 27, group ratio 28, and average room charge (ADR) 29 of each DBA 26 to the threshold 31 set for the updated DBA 26 stored in the reservation condition table 11. If the threshold value 31 has been reached, the sales conditions of the hurdle rate 32 and sales stop 33 corresponding to the threshold value 31 correspond to the updated DBA 26 in the sales condition setting memory 12 of FIG. Set the stay date 25.

  The reservation registration unit 15 displays the reservation registration screen 34 shown in FIG. 7 on the display unit 7 and displays it in the sales condition setting memory 12 of FIG. When the sales conditions are set on the accommodation date 25, the hurdle rate 32 and sales stop 33 of the sales conditions are displayed on the reservation registration screen 34, and the hurdle rate 32 and sales stop 33 of the sales conditions are displayed. A reservation for the reservation request is determined and registered in the reservation database 6. When the reservation registration unit 15 determines one reservation and registers it in the reservation database 6, the sales condition automatic update unit 14 is restarted.

  In this way, the DBA of each staying day is shortened by one day after one day has passed. The sales condition hurdle rate 32 and the sales stop 33 are automatically set in the sales condition setting memory 12 for each updated DBA 26. Therefore, even if the person in charge is not familiar with the hotel reservation apparatus 1, an appropriate sales strategy is automatically executed.

  In addition, since the review of the sales conditions of the hurdle rate 32 and the sales stop 33 is performed every time one reservation is completed, the sales conditions are not greatly different from the reservation status.

  FIG. 8 is a flowchart showing specific operations of the reservation registration unit 15 and the sales condition automatic update unit 14. When an accommodation reservation request specifying the accommodation date 25 and the room type 20 is input, a reservation registration screen 34 is displayed on the display 7 (P1). When the sales top 33 is set for the room type 20 on the accommodation date 25 in the sales condition setting memory 12 (P2), the person in charge determines whether the sales top 33 is prohibited (P3). In the case of prohibition, a prohibition message is displayed on the reservation registration screen 34 to prompt the user to re-enter the room type 20 (P4). When the correct room type 20 is re-input (P5), the process returns to P2.

  If the sales top 33 is not prohibited in P3, a warning message is displayed on the reservation registration screen 34, and the process proceeds to P7. Further, if the sales top 33 is not set for the room type 20 in P2, the process proceeds to P7.

  In P7, if the charge input by the person in charge is less than the charge for the hurdle rate 32 set in the accommodation date 25 of the sales condition setting memory 12, whether or not to prohibit the charge for the hurdle rate 32 or less is prohibited. The person in charge determines (P8). In the case of prohibition, a prohibition message is displayed on the reservation registration screen 34 to prompt re-input of the fee (P9). When the correct fee 24 is re-input (P5), the process returns to P7.

  If not prohibited in P8, a warning message is displayed on the reservation registration screen 34 in P11, and the process proceeds to P12. Furthermore, in P7, when the hurdle rate 32 is not set on the accommodation date 25 or when the input fee is equal to or higher than the hurdle rate 32 fee, the process proceeds to P12.

  In P12, since the reservation information including the accommodation date 25, the room type 20, the charge, the number of rooms, and the address name is input, the number 31 of the corresponding room type 20 on the corresponding accommodation date 25 in the reservation information table 10 by type is set. Update. Further, the reservation database 5 is updated with the reservation information.

  Furthermore, the automatic sales condition update unit 14 is activated, and the reservation rate 27, the group ratio 28, and the average room charge (ADR) 29 of the reservation status of the DBA 26 of the current reservation night 25 are stored in the reservation condition table 11. It is determined whether the threshold value 31 set for the DBA 26 has been reached, and when the threshold value 31 has been reached, the sales conditions of the hurdle rate 32 and the sales stop 33 corresponding to the threshold value 31 are shown in FIG. The current stay date 25 in the sales condition setting memory 12 is set (P13).

  Furthermore, when the operator (reservation person in charge) determines that the sales conditions of the hurdle rate 32 and the sales stop 33 corresponding to the threshold 31 need to be changed (P14), the current accommodation in the sales condition setting memory 12 is displayed. The hurdle rate 32 and the sales stop 33 on the day 25 are changed (P15).

  As described above, the operator (reservation person in charge) can change the hurdle rate 32 and the sales stop 33 set on the accommodation date 25 as necessary.

  The reservation registration unit 15 in FIG. 1 displays a reservation registration screen 34 on the display unit 7 and activates the fee search unit 16 to perform a fee search when performing reservation registration. FIG. 9 is a flowchart showing a charge search processing operation performed by the charge search unit 16.

  The room type memory 9 is searched for each charge 24 of all the room types 20 that can be reserved on the accommodation date 25 in the accommodation reservation request specifying the accommodation date 25 and the room type 20 (Q1). If the hurdle rate 32 is set on the corresponding stay date 25 in the sales condition setting memory 12 (Q2), if the person in charge determines that the charge 24 less than the hurdle rate 32 is not displayed (Q3), the reservation registration Only charges with a hurdle rate of 32 or higher are displayed on the screen 34 (Q4).

  If the person in charge determines that charges 24 less than the hurdle rate 32 are also displayed (Q3), all the charges 24 searched earlier are displayed on the reservation registration screen 34 and the charges 24 less than the hurdle rate 32 are displayed. Displayed in red characters (Q5). If the hurdle rate 32 is not set for the corresponding stay date 25 in the sales condition setting memory 12 in Q2, all the charges 24 searched previously are displayed on the reservation registration screen 34 (Q6).

  As described above, the person in charge can also select the type of the charge 24 displayed on the reservation registration screen 34.

  The reservation registration unit 15 in FIG. 1 displays a reservation registration screen 34 on the display 7 and activates the sales stop confirmation unit 17 to confirm the sales stop 33 when performing reservation registration. FIG. 10 is a flowchart showing the sales stop confirmation operation performed by the sales stop confirmation unit 17.

  The stay date 25 and the stay date 25 in the room reservation request specifying the room type 20 detects the setting state of the sales stop 33 in the sales condition setting memory 12, and further detects the number of available rooms at the present time (R1). If the sales stop 33 is set (R2), the number of the room types 20 that can be sold other than the room type 20 of the sales plan 23 in which the sales prohibition is designated by the sales stop 33 is selected from the number of rooms that can be sold at the present time. The number of rooms and the sales stop 33 are displayed on the reservation registration screen 34 (R3).

  If the sales stop 33 is not set (R2), the number of rooms that can be sold at the present time is displayed on the reservation registration screen 34 (R4).

  The hurdle rate changing unit 18 in FIG. 1 executes the hurdle rate changing process shown in FIG. 11 based on an instruction from the administrator terminal 3. The setting state of the hurdle rate 32 of the accommodation date 25 designated from the administrator terminal 3 is read from the sales condition setting memory 12 (U1). When the hurdle rate 32 is set (registered) on the staying date 25 (U2), the hurdle rate 32 that is set (registered) is automatically updated by the sales condition automatic updating unit 14. If so (U3), the hurdle rate 32 is displayed in italic characters on the hurdle rate change screen of the display 7 (U4). Then, the hurdle rate 32 can be edited (U5).

  If the hurdle rate 32 set (registered) at U3 is not the hurdle rate 32 automatically updated by the sales condition automatic updating unit 14, the hurdle rate 32 of the display unit 7 is changed. A normal character is displayed on the screen (U6). Then, the hurdle rate 32 can be edited (U5).

  In the editable state, when the displayed hurdle rate 32 is changed by an editing operation from the management terminal 3 (U7), the hurdle rate 32 is set (registered) in the sales condition setting memo 12. (U8). Furthermore, the corresponding hurdle rate 32 in the reservation condition table 11 can be updated.

  In this way, the hotel sales manager can arbitrarily change each already set hurdle rate 32 as necessary.

  The sales stop changing unit 19 in FIG. 1 executes the sales stop changing process shown in FIG. 12 based on an instruction from the manager terminal 3. The setting state of the sales stop 33 on the accommodation date 25 designated from the manager terminal 3 is read from the sales condition setting memory 12 (V1). When the sales stop 33 is set (registered) on the accommodation date 25 (V2), the sales stop 33 set (registered) is automatically updated by the sales condition automatic update unit 14. If so (V3), this sales stop 33 is displayed in italics on the sales stop change screen of the display 7 (V4). Then, the sales stop 33 can be edited (V5).

  If the sales stop 33 set (registered) at V3 is not the sales stop 33 automatically updated by the sales condition automatic update unit 14, the sales stop 33 is displayed on the display 7 as a sales stop change screen. Is displayed in normal characters (V6). Then, the sales stop 32 can be edited (V5).

  In this editable state, when the displayed sales stop 33 is changed by an editing operation from the management terminal 3 (V7), the sales stop 33 is set (registered) in the sales condition setting memory 12. (V8). Furthermore, the corresponding sales stop 33 in the reservation condition table 11 can be updated.

  In this way, the hotel sales manager can arbitrarily change each sales stop 33 that has already been set as necessary.

The schematic diagram of the hotel reservation apparatus of one Embodiment of this invention The block block diagram which shows schematic structure of the hotel reservation apparatus of the embodiment The figure which shows the memory content of the room type memory formed in the memory | storage part of the hotel reservation apparatus The figure which shows the memory content of the reservation condition table formed in the memory | storage part of the hotel reservation apparatus The figure which shows the memory content of the reservation information table classified by type formed in the memory | storage part of the hotel reservation apparatus The figure which shows the memory content of the sales condition setting memory formed in the memory | storage part of the hotel reservation apparatus The figure which shows the reservation registration screen which is displayed on the indicator of the hotel reservation device Flow chart showing the reservation registration and automatic update of sales conditions of the hotel reservation device Flow chart showing the charge search operation at the time of reservation registration of the hotel reservation device Flow chart showing sales stop confirmation operation at the time of reservation registration of the hotel reservation device Flow chart showing hurdle rate change operation at the time of reservation registration of the hotel reservation device Flow chart showing sales stop change operation at the time of reservation registration of the hotel reservation device

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 ... Hotel reservation apparatus, 2 ... Transmission path, 3 ... Manager terminal, 4 ... Reservation terminal, 5 ... Reservation database, 6 ... Clock circuit, 7 ... Display, 8 ... Memory | storage part, 9 ... Room type memory, 10 ... Reservation information table by type, 11 ... Reservation condition memory, 12 ... Sales condition setting memory, 13 ... DBA update unit, 14 ... Automatic sales condition update unit, 15 ... Reservation registration unit, 16 ... Rate search unit, 17 ... Sales stop confirmation , 18 ... Hurdle rate changing part, 19 ... Sales stop changing part, 20 ... Room type, 22 ... Regulated fee, 23 ... Sales plan, 24 ... Fee, 25 ... Accommodation date, 26 ... DBA, 27 ... Reservation rate, 28 ... Group ratio, 29 ... Average room charge (ADR), 30 ... Number of reservations, 31 ... Threshold, 32 ... Hurdle rate, 33 ... Sales stop, 34 ... Reservation registration screen

Claims (4)

In the hotel reservation apparatus that determines the reservation of the room type that can be provided for the accommodation reservation request that specifies the accommodation date and the room type input via the reservation reception unit and registers them in the reservation database,
For each room type, a room type memory that stores the number of sales rooms, a plurality of sales plans, and a plurality of price plans;
Reservation information table for each room type that stores the number of reservations in each room type for each room type, and for each DBA that indicates how many days ago the reservation date was reserved for each accommodation day,
Sales of a specific sales plan for each room type and a hurdle rate indicating a minimum fee that can be accepted for reservation when a plurality of numerical values indicating the reservation status of the entire hotel reach a threshold determined according to the DBA Reservation condition table for storing sales stop indicating prohibition,
Each time the DBA is updated, it is determined whether the numerical value of the reservation status of each DBA has reached the threshold set for the updated DBA stored in the reservation condition table, A sales condition automatic update means for setting the hurdle rate corresponding to the threshold and the sales condition of the sales stop on the corresponding stay date,
When the sales conditions are set on the accommodation date according to the input of the reservation request specifying the accommodation date and the room type, the reservation for the reservation request is determined according to the hurdle rate and the sales stop of the sales conditions. And a reservation registration means for registering in the reservation database.   Each time the reservation registration unit completes registration of one reservation in the reservation database, the reservation status value of the DBA of the reservation stay date is set for the DBA stored in the reservation condition table. A second sales condition automatic update means for determining whether a threshold value has been reached and, when the threshold value has been reached, setting a hurdle rate corresponding to the threshold value and a sales condition for sales stop on the corresponding stay date The hotel reservation apparatus according to claim 1, wherein:   The multiple numbers indicating the reservation status of the entire hotel are the reservation rate indicating the ratio of the number of reserved rooms to the total number of rooms owned by the hotel, the ratio of groups that account for the ratio of the number of group reserved rooms to the number of reserved rooms accepted, and The hotel reservation apparatus according to claim 1, wherein the hotel reservation apparatus includes an average room charge per room of a reservation being accepted.   4. The sales condition changing means for changing the hurdle rate and sales stop sales conditions set on each accommodation date in response to a change instruction operation input. Hotel reservation equipment.

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