JP2009134472A - Electric commerce device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To enhance convenience of a customer in electronic commerce. <P>SOLUTION: This electronic commerce device 100 provides the electronic commerce by making a business processor 300 execute a plurality of business processes. A data storage part 20 stores the information of an execution load required for the execution of each business process. A user interface processing part 10 receives the application information of the electronic commerce from the customer terminal 500. A normal processing part 40 processes the business processes included in the applied electronic commerce service in the order of application. When the user interface processing part 10 receives a priority processing request from the customer terminal 500, a priority processing part 50 preferentially processes an unexecuted business process included in the designated electronic commerce. In this case, the priority processing part 50 determines the business processor 300 which should execute the unexecuted business process based on the device loads of the plurality of business processors 300 and an execution load required for the execution of each unexecuted business process. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to electronic commerce technology.

In recent years, with the spread of computers and the development of network technology, the exchange of electronic information via the network has become popular. Many commercial transactions are shifting to so-called electronic commerce via networks, and recently various electronic commerce sites have been established on the Internet.
JP-A-11-250155

  An electronic commerce apparatus that has received application information for applying for electronic commerce usually provides an electronic commerce service by causing various business processes to be executed by various business processes. The “business process” in this specification means a software module that executes each business for realizing electronic commerce such as “credit check” and “accounting processing”.

  Basically, an electronic commerce apparatus processes electronic commerce in the order in which application information is received. Therefore, even if the customer wants to confirm the processing result of the applied electronic commerce as soon as possible, if the application is late, the processing result of the electronic commerce can be obtained only after the previously applied electronic commerce is processed. As a result, customer convenience was impaired.

  From such a background, when the electronic commerce device accepts a request for promptly confirming the processing result of the electronic commerce, the business included in the electronic commerce designated by the request is selected by selecting an appropriate business processing device. The present inventor considered that the convenience of the customer can be improved by preferentially executing the process.

  The present invention has been completed based on the above-mentioned attention of the present inventor, and its main purpose is to provide a technique for improving customer convenience in electronic commerce.

  In order to solve the above-described problems, an electronic commerce apparatus according to an aspect of the present invention is an apparatus for providing an electronic commerce service by being connected to a plurality of business processing devices and causing the business processing device to execute a plurality of business processes. A business process information holding unit for holding execution load information indicating an execution load required for executing each business process, and an application information receiving unit for receiving application information indicating an application from a customer for an electronic commerce service from a customer terminal When the application information is received, a normal execution unit that causes a predetermined business processing device to execute a plurality of business processes, an execution state detection unit that detects an execution state of the plurality of business processes, and execution of the plurality of business processes When processing is completed, a processing result transmission unit that transmits the processing result of the electronic commerce service to the customer terminal, and priority execution of the electronic commerce service A priority execution request receiving unit that receives a priority execution request for request from a customer terminal, and when a priority execution request is received, an execution load of an unexecuted business process that has not been executed yet among a plurality of business processes. The execution load information acquisition unit acquired from the information, the device load detection unit that detects the amount of calculation resource usage for each of the plurality of business processing devices, and the non-executed business by referring to the calculation resource usage of each business processing device A priority execution unit that distributes execution subjects of one or more unexecuted business processes to one or more business processing devices by identifying a business processing device that can accept the execution load of the process and executing an unexecuted business process; Is provided.

  It should be noted that any combination of the above-described constituent elements and a representation of the present invention converted between an apparatus, a method, a system, a program, a recording medium storing the program, and the like are also effective as an aspect of the present invention.

  According to the present invention, it is possible to improve customer convenience in electronic commerce.

  An exemplary embodiment of the present invention is an electronic commerce device that provides electronic commerce services to customers. Some business processes to be executed in electronic commerce use many hardware resources for processing, and some use few hardware resources. In conventional electronic commerce devices, business processes that use many hardware resources are often executed in a batch process at night. Therefore, it is difficult for a customer to apply for electronic commerce and confirm the result immediately. In addition, when the application is late, the result of the electronic commerce can be confirmed after the previously applied electronic commerce is processed. Therefore, in the conventional electronic commerce apparatus, the convenience of the customer who wants to confirm the result immediately is impaired.

  The electronic commerce apparatus described in the present embodiment causes an executable business process to be executed at any time according to hardware resources that can be used in the business processing apparatus, regardless of whether it is daytime or nighttime. Specifically, when a request to acquire the processing result of a specific electronic commerce at an early stage (hereinafter referred to as “priority execution request”) is received from the customer terminal, it is included in the electronic commerce specified by the priority execution request. An unexecuted business process (hereinafter referred to as “unexecuted business process”) is preferentially executed by an external business processing device. In addition, an unexecuted business process is quickly executed by assigning an unexecuted business process to each business processing device in consideration of the calculation resource usage of each business processing device. As a result, it is possible to meet the demands of customers who want to obtain electronic commerce processing results at an early stage, and to improve customer convenience. Hereinafter, embodiments will be described.

FIG. 1 is a hardware configuration diagram of the electronic commerce system according to the present embodiment.
In the following description, the electronic commerce system 1000 will be described as a system that realizes electronic commerce from receipt of card loan or mortgage application information to output of processing results. The communication network 600 is a communication network including a LAN (Local Area Network), a WAN (Wide Area Network), the Internet, and the like.

  In the electronic commerce system 1000, the electronic commerce apparatus 100 is connected to a plurality of customer terminals 500a, 500b,... 500c (hereinafter simply referred to as “customer terminals 500”) via the Internet. Further, it is connected to a plurality of employee terminals 400a, 400b,... 400c (hereinafter simply referred to as “employee terminal 400”) via a LAN. Furthermore, the electronic commerce apparatus 100 is connected to the database server 200 and a plurality of business processing apparatuses 300a, 300b, 300c,... 300d (hereinafter simply referred to as “business processing apparatus 300”) via the LAN. It is connected.

  The electronic commerce apparatus 100 provides the electronic commerce service by causing the business processing apparatus 300 to execute a plurality of business processes. The electronic commerce apparatus 100 has a function as a web server, and transmits a web page to the customer terminal 500 and the employee terminal 400. This web page provides a user interface for customers and employees to access the electronic commerce device 100. The customer terminal 500 and the employee terminal 400 are general web terminals equipped with a web browser.

  The database server 200 holds the processing result of the business process included in the electronic commerce applied for by the customer, and progress information (hereinafter referred to as “execution state information”) indicating whether each business process has been executed or not executed. To do. FIG. 2 shows a data structure of execution state information held by the database server 200. In the application ID column 202, identification information of each electronic commerce application applied by a customer is recorded. In the execution business process column 204, a plurality of business processes to be executed in each electronic commerce applied for by a customer are recorded. In the execution flag column 206, execution state information of each business process is recorded.

  Records 250 to 256 in FIG. 2 record each business process included in the electronic commerce of the card loan application, and the business processes of “card loan application content check” and “personal credit check” have been executed. Show. Records 258 to 266 in FIG. 6 indicate that each business process included in the electronic commerce for applying for a mortgage is recorded, and all of them are not executed. Returning to FIG.

  The business processing device 300 is a device in which software modules for executing each business process are installed. The business processing device 300 executes the business process instructed by the electronic commerce device 100 and records the execution result in the database server 200. At the same time, the business processing apparatus 300 updates the execution status information of the electronic commerce including the business process, specifically, the execution flag column 206 of FIG. 2, and records that the business process has been executed. . The business processing device 300 may delete the business process record itself instead of changing the execution status information of the business process that has been executed to executed.

  Using FIG. 1, the flow from acceptance of application information to provision of electronic commerce service will be outlined. The customer operates the customer terminal 500 and inputs loan application information via the web page. The electronic commerce apparatus 100 receives the loan application information from the customer terminal 500 and causes the business processing apparatus 300 to execute a business process included in the electronic commerce of the loan application. The business processing device 300 executes the business process specified in the electronic commerce device 100 and records the execution result and execution state information in the database server 200. The electronic commerce apparatus 100 acquires the execution result of the business process and transmits it to the customer terminal 500.

  FIG. 3 is a block diagram showing a functional configuration of the electronic commerce apparatus 100. Each block shown in the block diagram of the present specification can be realized in terms of hardware by an element such as a CPU of a computer or a mechanical device, and in terms of software, it can be realized by a computer program or the like. The functional block realized by those cooperation is drawn. Therefore, those skilled in the art will understand that these functional blocks can be realized in various forms by a combination of hardware and software.

The electronic commerce apparatus 100 includes a user interface processing unit 10, a data holding unit 20, and a data processing unit 30.
The user interface processing unit 10 is in charge of user interface processing with the customer terminal 500 and the employee terminal 400. The data holding unit 20 is a storage area for holding various data. The data processing unit 30 executes various data processing based on data acquired from the user interface processing unit 10 and the data holding unit 20. The data processing unit 30 is also responsible for interface processing with other devices such as the database server 200 and the business processing device 300. Further, the data processing unit 30 also serves as an interface between the user interface processing unit 10 and the data holding unit 20.

The data processing unit 30 includes a normal processing unit 40 and a priority processing unit 50.
The normal processing unit 40 processes the business processes included in the electronic commerce applied for by the customer in the order of application. The priority processing unit 50 preferentially processes an unexecuted business process included in the electronic commerce specified by the priority processing request from the customer. The priority processing unit 50 also executes a business to be executed on the unexecuted business process based on the size of the load generated in the plurality of business processing devices 300 and the size of the load required to execute each unexecuted business process. The processing device 300 is determined. Hereinafter, details of each member of the electronic commerce apparatus 100 will be described.

User interface processing unit 10:
The user interface processing unit 10 includes an application information receiving unit 12, a processing result transmitting unit 14, and a priority execution request receiving unit 16.

  The application information receiving unit 12 receives “card loan application information” or “home loan application information” transmitted from the customer terminal 500. The processing result transmission unit 14 transmits the processing result of the electronic commerce, in other words, the processing result of the business process included in the electronic commerce to the customer terminal 500 or the employee terminal 400. The processing result transmitted by the processing result transmitting unit 14 includes, for example, loan success / failure, loan amount, loan date, repayment amount, repayment time limit, and the like. The priority execution request receiving unit 16 receives a priority execution request transmitted from the customer terminal 500 or the employee terminal 400. In this priority execution request, identification information for specifying the electronic commerce applied by the customer, for example, the application ID in FIG. 2 is designated.

Data holding unit 20:
The data holding unit 20 includes a business process information holding unit 22, an allowable load information holding unit 24, and an apparatus resource information holding unit 26.

  The business process information holding unit 22 includes each business process included in the electronic commerce service, the execution order of each business process, the load required to execute each business process, the ordering rule between each business process, and each business process. Holds business process information associated with resources required for execution.

  FIG. 4 shows the data structure of business process information. In the process ID column 102 and the business process column 104, identification information of each business process is recorded. The card loan service column 106 records a business process to be executed to provide an electronic commerce “card loan service” and a standard execution order of each business process. In the figure, it is recorded that business processes P1, P3, P5, and P7 should be executed in order to provide an electronic commerce “card loan service”. The mortgage service column 108 records a business process to be executed to provide the electronic commerce “mortgage service” and a standard execution order of each business process.

  In the execution load column 110, the magnitude of the load that occurs when each business process is executed (hereinafter referred to as “execution load”) is recorded. The “size of load” typically indicates the usage amount of hardware resources consumed for calculation processing for a business process. For example, the CPU usage time, the memory usage amount, and the input to the magnetic storage device. Indicates the output time. In the figure, the execution load is indicated by “large”, “medium”, and “small”, but this is an abstraction of CPU usage time and the like by a predetermined evaluation function.

  For example, the execution load may be “medium” when the CPU usage time is equal to or greater than a first threshold, and the execution load may be “large” when the CPU usage time is equal to or greater than the second threshold. This threshold may be set based on the experience of the company holding the electronic commerce system 1000, or may be set by calculating an appropriate value through experiments. The execution load column 110 may hold the CPU usage time and the memory usage itself.

  In the order rule column 112, there is a rule that defines an order relationship when a plurality of business processes are executed, and that specifies that another business process can be executed on condition that the execution of one business process is completed. To be recorded. For example, the standard execution order of the mortgage service is P2-> P3-> P4-> P6-> P7, but since no order rule is set between P3-P4, P2-> P4-> P3-> P6-> It may be executed in the order of P7, and P3 and P4 may be executed in parallel at the same time.

  In the necessary resource column 114, resources necessary for executing each business process (hereinafter referred to as “necessary resources”) are recorded. “Necessary resources” refer to software modules that provide a specific information processing function, databases that need to be accessed in the execution of business processes, and the like. For example, a module dedicated to a card loan is necessary for executing the business process of P1, while a loan common module is only required for executing the business process of P3. Returning to FIG.

  The allowable load information holding unit 24 is the load that is generated in the business processing device 300 (hereinafter referred to as “device load”) and the load that is permitted to execute the business process in each device load situation. The correspondence relationship with the size (hereinafter referred to as “allowable load”) is recorded. The device load is typically the amount of hardware resources used in the calculation processing being executed by the business processing device 300. For example, the CPU usage rate, the memory usage rate, and the access to the magnetic storage device per unit time. Is the number of times.

  FIG. 5 schematically shows the correspondence between the device load and the allowable load. In the figure, the vertical axis represents the CPU usage rate of the business processing apparatus 300, and the horizontal axis represents the memory usage rate. An area 122 in the figure is an area in which the CPU usage rate and the memory usage rate are relatively low. At this time, execution of any of the business processes having an execution load of “large”, “medium”, and “small” is permitted. The area 126 is an area where the CPU usage rate or the memory usage rate is relatively high. At this time, only the business process having the execution load “small” is allowed to be executed. The apparatus load in the area 124 is intermediate between the area 122 and the area 126, and at this time, execution of business processes having an execution load of “medium” and “small” is permitted. The allowable load information holding unit 24 may hold the correspondence relationship shown in the figure in a table format, or may hold the CPU usage rate / memory usage rate as an input and hold as a function having an allowable load as an output. Good.

  5 may be set for each business processing device 300 according to the amount of hardware resources of each business processing device 300. In addition, the boundary value may be set based on the experience of the company holding the business processing device 300, or may be set by calculating an appropriate value through experiments. In addition, as an apparatus load, the value which shows not only the usage amount of a direct hardware resource but the usage amount may be used as a parameter | index. For example, the response time from when the electronic commerce apparatus 100 requests the business processing apparatus 300 to execute a predetermined application and when the execution result is returned from the business processing apparatus 300 may be used as an index of the apparatus load. Returning to FIG.

  The device resource information holding unit 26 holds usable resource information indicating resources that can be used in each of the business processing devices 300 (hereinafter referred to as “usable resources”). “Available resource” refers to a software module installed in the business processing device 300 to provide a specific information processing function, a database accessible by the business processing device 300, etc. ".

  FIG. 6 shows a data structure of usable resource information. In the business processing device column 132, identification information of each business processing device 300 is recorded. In the available resource column 134, available resources are recorded. For example, the business processing apparatus 300a indicates that the card loan dedicated module and the loan common module are installed, and the card loan database and the loan common database can be accessed. Returning to FIG.

Normal processing unit 40:
The normal processing unit 40 includes an execution state initialization unit 42, a normal execution unit 44, an execution state detection unit 46, and a processing result acquisition unit 48.

  The execution state initialization unit 42 accesses the database server 200 when the application information for the electronic commerce is received, and adds the business process included in the electronic commerce to the execution state information. For example, it is assumed that the database server 200 holds execution state information up to the application ID “002” shown in FIG. At this time, when the application information for the card loan service is received as the application ID “003”, the execution state initialization unit 42 first refers to the business process information shown in FIG. 4 and is included in the card loan service. Identify the business processes In this case, P1, P3, P5, and P7. Next, the execution state initialization unit 42 associates these business processes with the application ID “003” and the execution flag “unexecuted” and adds them to the execution state information.

  The normal execution unit 44 causes the business processing device 300 to execute a business process recorded in the execution status information of the database server 200 and whose execution flag column 206 is “unexecuted”. The normal execution unit 44 according to the present embodiment causes the business processing device 300 to execute the business processes in the order of records of the business processes recorded in the execution state information, that is, in the order of records 250, 252, 253,. Note that the normal execution unit 44 may cause the business processes to be executed in another order. For example, business processes with different application IDs may be executed in parallel by the business processing devices 300.

  The execution state detection unit 46 monitors the execution state information of the database server 200 and detects an electronic commerce for which a series of business processes have been executed from the recorded electronic commerce. For example, when the execution flag of the records 254 and 256 in FIG. 2 is changed to “executed”, the execution state detection unit 46 detects this change and identifies the electronic commerce for which execution has been completed, that is, the application ID “001”. To do. Subsequently, the execution state detection unit 46 specifies the application ID “001” and requests the processing result acquisition unit 48 described later to acquire the processing result.

  The processing result acquisition unit 48 acquires the processing result of the electronic commerce associated with the application ID specified by the execution state detection unit 46, that is, the processing result of the business process included in the electronic commerce from the database server 200. The processing result of the electronic commerce acquired by the processing result acquisition unit 48 is transmitted to the customer terminal 500 and the employee terminal 400 via the processing result transmission unit 14 described above.

Priority processing unit 50:
The priority processing unit 50 includes an execution load information acquisition unit 52, a device load detection unit 54, an execution device determination unit 56, and a priority execution unit 58.

  The execution load information acquisition unit 52 accesses the database server 200 when a priority processing request designating a specific electronic commerce is received, and an unexecuted business process among business processes included in the designated electronic commerce. Is identified. The unexecuted business process specified here is, for example, a business process whose execution flag in FIG. 2 is “unexecuted”. When all the business processes have been executed, the processing result acquisition unit 48 is requested to specify the application ID of the electronic commerce and acquire the processing result. When there is one or more unexecuted business processes, the execution load information acquisition unit 52 refers to the execution load column 110 of the business process information shown in FIG. 4 and acquires the execution load of one unexecuted business process.

  The device load detection unit 54 calls the API (Application Program Interface) provided in the OS (Operating System) of the business processing device 300 or issues a command to the business processing device 300 to thereby reduce the device load of the business processing device 300. get. For example, the CPU usage rate or memory usage rate of each business processing device 300 may be acquired by issuing a “vmstat” command to each business processing device 300. Alternatively, a predetermined application may be executed by the business processing device 300, and a response time until a message indicating that the execution of the application has been completed is returned may be acquired.

  The execution device determination unit 56 determines the execution subject of the unexecuted business process. Specifically, the execution device determination unit 56 first accesses the business process information holding unit 22 and refers to the necessary resource column 114 of the business process information shown in FIG. Is identified. Next, the device resource information holding unit 26 is accessed, the device resource information shown in FIG. 6 is referred to, and one or more business processing devices (hereinafter referred to as “resources”) that have necessary resources of unexecuted business processes as usable resources. Called "holding device").

  Further, the execution device determination unit 56 accesses the allowable load information holding unit 24, refers to the correspondence relationship between the device load and the allowable load shown in FIG. 5, and determines the allowable load corresponding to the device load of each resource holding device. Is identified. Finally, one resource holding device having an allowable load equal to or higher than the execution load of the unexecuted business process is specified, and the resource holding device and the unexecuted business process are associated with each other. In this way, one business processing device 300 that is the execution subject of one unexecuted business process is determined.

  Here, a specific example in which the execution apparatus determination unit 56 determines the execution subject of the unexecuted business process will be described. For example, it is assumed that the application ID “001” is specified in the priority processing request, and the execution state at that time is the state shown in FIG. At this time, the necessary resource for the unexecuted business process “card loan loan amount determination” to be executed is the “card loan dedicated module” from the business process information of FIG. Therefore, the execution device determination unit 56 identifies the business processing devices 300a and 300b having the “card loan dedicated module” as usable resources as resource holding devices.

  In the correspondence relationship of FIG. 5, it is assumed that the area of the business processing apparatus 300a is the area 124, that is, the allowable load is “medium”, and the area of the business processing apparatus 300b is the area 122, that is, the allowable load is “large”. At this time, since the execution load of the unexecuted business process “card loan loan amount determination” is “large” from the business process information of FIG. 4, the execution device determination unit 56 determines that the unexecuted business process “card loan loan amount”. The execution subject of “determination” is determined to the business processing device 300b.

  As another example, the necessary resource for the “mortgage application content check” is the “mortgage-dedicated module” from the process information of FIG. Since only the business processing device 300c has this necessary resource as an available resource according to the available resource information of FIG. 6, the execution device determination unit 56 always sets the execution subject of this business process as the business processing device 300c. To do. As yet another example, the necessary resource for “Principal Credit Confirmation” is “Loan Common Module”. Since each of the business processing devices 300a to 300d has the “loan common module” as an available resource, the execution device determination unit 56 executes the business process according to the device load of the business processing devices 300a to 300d. To decide.

  The priority execution unit 58 causes one business processing device 300 determined as an execution subject by the execution device determination unit 56 to execute one unexecuted business process.

  The execution load information acquisition unit 52, the device load detection unit 54, the execution device determination unit 56, and the priority execution unit 58 are the same as the number of unexecuted business processes included in the electronic commerce specified by the priority processing request. Repeat the process. As a result, one or more unexecuted business processes are distributed and executed by one or more business processing devices.

  At this time, the priority execution unit 58 refers to the order rule set for the unexecuted business process, and for the unexecuted business process for which the order rule is set, terminates the previously executed unexecuted business process. Wait and let the business processing unit execute it. In other words, a plurality of unexecuted business processes are sequentially executed. Further, an unexecuted business process for which no order rule is set is executed by the business processing apparatus without waiting for the end of the previously executed unexecuted business process. In other words, a plurality of unexecuted business processes are executed in parallel. In addition, it may be executed in parallel by one business processing device, or may be executed in parallel by a plurality of business processing devices.

  For example, a case will be described in which a priority processing request for specifying an electronic commerce associated with the application ID “002” in FIG. 2 is received. At this time, the priority execution unit 58 accesses the business process information holding unit 22 and refers to the order rule column 112 in FIG. 4, and the “mortgage application content check” and “personal credit confirmation” Since there is a setting of ordering rules, it is executed sequentially. On the other hand, “personal credit confirmation” and “guarantor credit confirmation” are executed in parallel because there is no order rule between business processes.

Hereinafter, the flow of processing in the electronic commerce apparatus 100 will be described with reference to flowcharts.
FIG. 7 is a flowchart showing a series of processes in receiving electronic commerce application information. The application information receiving unit 12 receives the application information transmitted from the customer terminal 500 (S10). The execution state initialization unit 42 accesses the database server 200 and adds the business process included in the electronic commerce specified by the application information to the execution state information, thereby initializing the execution state information of the electronic commerce. (S12). The normal execution unit 44 causes the business processing device 300 to execute a business process (S14). The execution state detection unit 46 accesses the database server 200, monitors execution state information, and detects an electronic commerce for which a series of business processes have been executed (S16). The processing result acquisition unit 48 acquires the processing result of the completed electronic commerce (S18), and the processing result transmission unit 14 transmits the processing result to the customer terminal 500 and the employee terminal 400 (S20).

  FIG. 8A is a flowchart showing a series of processing in accepting a priority processing request. The priority execution request receiving unit 16 receives a priority processing request for designating a specific electronic commerce from the customer terminal 500 or the employee terminal 400 (S30). The execution load information acquisition unit 52 refers to the execution state information of the database server 200 and identifies an unexecuted business process included in the electronic commerce specified by the priority processing request (S32). When there is an unexecuted business process (Y in S34), an unexecuted business process execution process described later is performed (S42). When all the business processes have been executed (N in S34), the process in S42 is skipped. The processing result acquisition unit 48 acquires the processing result of the electronic commerce designated by the priority processing request (S44), and the processing result transmission unit 14 transmits the processing result to the customer terminal 500 and the employee terminal 400 (S46). .

  FIG. 8B is a flowchart showing details of the unexecuted business process execution process of FIG. The following processing is repeated for the number of unexecuted business processes (S50 to S64). The execution load information acquisition unit 52 acquires the execution load of one unexecuted business process (S52). The device load detection unit 54 acquires the device load of each business processing device 300 (S54). The execution device determination unit 56 performs an execution subject determination process (to be described later) in order to determine a business processing device that is an execution subject of an unexecuted business process (S56). When an order rule is set between unexecuted business processes (Y in S58), the priority execution unit 58 causes the business processing device 300 to sequentially execute the unexecuted business processes (S60). When the order rule is not set between the unexecuted business processes (N in S58), the priority execution unit 58 causes the business processing device 300 to execute the unexecuted business processes in parallel (S62).

  Note that S52 and S54 in FIG. 8B may be performed outside the unexecuted business process processing loop. That is, the execution load of each unexecuted business process may be acquired at a time. Further, once the device load of the business processing device is acquired, the same device load may be used in all execution subject determination processes. In the method shown in FIG. 8B, the latest device load can always be used in the execution subject determination process, whereas in this method, the processing load for acquiring the device load and the network load can be reduced.

  FIG. 8C is a flowchart showing details of the execution subject determination process of FIG. The execution device determination unit 56 first identifies the business processing device 300 having the necessary resource of one unexecuted business process as an available resource (S70). Next, the execution device determination unit 56 identifies the business processing device 300 having an allowable load equal to or greater than the execution load of the unexecuted business process (S72). The execution device determination unit 56 determines the business processing device 300 as an execution subject by associating the unexecuted business process with the business processing device 300 identified in S72 (S74). In the process of S70, when there is one identified business processing device 300, the process of S72 may be skipped. In this case, in S74, the business processing device 300 specified in S70 is associated with an unexecuted business process.

  According to the present embodiment, the electronic commerce is basically processed in the order in which the application information is received. However, when a priority processing request is received from a customer or employee who wants to confirm the processing result immediately, the priority processing request is designated. Priority is given to processed electronic commerce. As a result, it is possible to respond flexibly to the requests of customers and employees, and to improve the convenience of customers and employees. In particular, when it takes time to process each electronic commerce, it takes a long time to obtain the results in the normal processing in the order of acceptance, and the priority processing of the electronic commerce device 100 is effective.

  According to the present embodiment, the execution subject of the unexecuted business process is determined according to the device load of each business processing device 300. As a result, the business processing device 300 capable of quickly processing an unexecuted business process can be selected as an execution subject, and the processing of the electronic commerce specified by the priority processing request can be completed quickly.

  Furthermore, according to the present embodiment, a plurality of unexecuted business processes can be executed in parallel when possible, while following the ordering rules between unexecuted business processes. By following the order rules, inconsistencies due to the execution of unexecuted business processes can be prevented, and by executing the unexecuted business processes in parallel, the processing of electronic commerce specified in the priority processing request can be completed quickly. .

  Furthermore, according to the present embodiment, a necessary resource of an unexecuted business process is specified, and the business processing device 300 having the necessary resource as an available resource is determined as an execution subject of the unexecuted business process. Thereby, the business processing apparatus 300 that can execute the unexecuted business process can be selected as the execution subject. In addition, since the electronic commerce apparatus 100 selects an appropriate execution subject according to the available resources of each business processing apparatus, each business processing apparatus 300 can execute all business processes. There is no need to hold resources. In other words, the hardware and software installed in the business processing device can be flexibly configured according to the required resources of each business process and the execution amount of each business process.

  Specifically, the business processing device 300 does not need to install all software modules required for any business process. In addition, it is not necessary to set a database that can be accessed in any business process so that it can be accessed. For example, a business processing device in which only the loan common module is installed, such as the business processing device 300d in FIG. At this time, the electronic commerce apparatus 100 causes the business processing apparatus 300d to execute an unexecuted business process using only the loan common module as a necessary resource.

  The present invention has been described based on the embodiments. This embodiment is an exemplification, and it will be understood by those skilled in the art that various modifications can be made to combinations of the respective constituent elements and processing processes, and such modifications are also within the scope of the present invention. is there.

  It should also be understood by those skilled in the art that the functions to be fulfilled by the constituent elements described in the claims are realized by the individual functional blocks shown in the present embodiment or their linkage.

  In the embodiment described above, the database server 200 that holds the execution result and execution state information of the business process exists outside the electronic commerce device 100, but the execution result and execution are stored in the data holding unit 20 of the electronic commerce device 100. Status information may be recorded.

  In the embodiment described above, the priority processing request is received after the application information is received. However, for example, when the customer inputs the priority processing request together with the application information, the priority processing request is received together with the application information. May be. Also, the electronic commerce apparatus 100 stores association information between a specific electronic commerce transaction and priority processing, and automatically responds to other electronic commerce transactions according to the type of electronic commerce specified by the application information. Priority processing may be performed.

It is a hardware block diagram of the electronic commerce system in this Embodiment. It is a figure which shows the data structure of the execution state information hold | maintained by the database server. It is a block diagram which shows the function structure of an electronic commerce apparatus. It is a figure which shows the data structure of business process information. It is a figure which shows typically the correspondence of apparatus load and permissible load. It is a figure which shows the data structure of usable resource information. It is a flowchart which shows a series of processes in reception of the application information of electronic commerce. It is a flowchart which shows a series of processes in reception of a priority process request. It is a flowchart which shows the detail of the unexecuted business process execution process of Fig.8 (a). It is a flowchart which shows the detail of the execution subject determination process of FIG.8 (b).

Explanation of symbols

  DESCRIPTION OF SYMBOLS 10 User interface processing part, 12 Application information receiving part, 14 Processing result transmission part, 16 Priority execution request receiving part, 20 Data holding part, 22 Business process information holding part, 24 Allowable load information holding part, 26 Apparatus resource information holding part , 30 Data processing unit, 40 Normal processing unit, 42 Execution state initialization unit, 44 Normal execution unit, 46 Execution state detection unit, 48 Processing result acquisition unit, 50 Priority processing unit, 52 Execution load information acquisition unit, 54 Device load Detection unit, 56 execution device determination unit, 58 priority execution unit, 100 e-commerce device, 102 process ID column, 104 business process column, 106 card loan service column, 108 mortgage service column, 110 execution load column, 112 order rule column , 114 Required resource column, 122 area, 124 area, 126 area, 13 Business processing apparatus column, 134 available resources column 200 database server, 202 application ID column 204 executes business process column, 206 execution flag field 300 business processing apparatus, 400 employee terminal, 500 customer terminal, 1000 e-commerce system.

Claims (5)

An apparatus for providing an electronic commerce service by being connected to a plurality of business processing devices and causing the business processing device to execute a plurality of business processes,
A business process information holding unit for holding execution load information indicating an execution load required for executing each business process;
An application information receiving unit for receiving application information indicating an application from a customer for the electronic commerce service from a customer terminal;
When the application information is received, a normal execution unit that causes a predetermined business processing device to execute the plurality of business processes;
An execution state detection unit for detecting an execution state of the plurality of business processes;
When the execution of the plurality of business processes is completed, a processing result transmission unit that transmits a processing result of the electronic commerce service to the customer terminal;
A priority execution request receiving unit for receiving a priority execution request for requesting priority execution of the electronic commerce service from a customer terminal;
An execution load information acquisition unit that acquires, from the execution load information, an execution load of an unexecuted business process that has not yet been executed among the plurality of business processes when the priority execution request is received;
For the plurality of business processing devices, a device load detection unit that detects the amount of use of each calculation resource,
One or more unexecuted business processes are identified by referring to the calculation resource usage of each business processing apparatus, identifying a business processing apparatus that can tolerate the execution load of the unexecuted business process, and executing the unexecuted business process. A priority execution unit that distributes process execution entities to one or more business processing devices;
An electronic commerce apparatus comprising: The business process information holding unit further holds an order rule that specifies that another business process is executed on the condition that execution of one business process is completed,
When the order rule is set between a plurality of unexecuted business processes, the priority execution unit sequentially executes the unexecuted business processes, and the order rule is not set between the plurality of unexecuted business processes. 2. The electronic commerce apparatus according to claim 1, wherein, at some time, these unexecuted business processes are executed in parallel. For each business processing device, further comprises a device resource information holding unit for holding information on available resources,
The business process information holding unit further holds necessary resource information indicating resources necessary for execution of each business process,
The priority execution unit refers to the necessary resource information, identifies a resource necessary for execution of the unexecuted business process, and executes the unexecuted business process from business processing devices that can use the resource. The electronic commerce apparatus according to claim 1, wherein the electronic commerce apparatus is determined. The device resource information holding unit holds information of software modules installed in each business processing device as information on the usable resources,
The business process information holding unit holds software module information necessary for executing each business process as the necessary resource information,
The said priority execution part determines the execution subject of the said unexecuted business process from the business processing apparatuses in which the software module required for execution of an unexecuted business process is installed. E-commerce equipment. A device for providing an electronic commerce service by being connected to a plurality of business processing devices and causing the business processing device to execute a plurality of business processes.
For each business process, a function for holding execution load information indicating the execution load required to execute the business process,
A function of receiving application information indicating an application from a customer for the electronic commerce service from a customer terminal;
A function for causing a predetermined business processing device to execute the plurality of business processes when the application information is received;
A function of detecting an execution state of the plurality of business processes;
A function of transmitting the processing result of the electronic commerce service to the customer terminal when execution of the plurality of business processes is completed;
A function of receiving a priority execution request for requesting priority execution of the electronic commerce service from a customer terminal;
A function of acquiring, from the execution load information, an execution load of an unexecuted business process that has not yet been executed among the plurality of business processes when the priority execution request is received;
A function for detecting the usage amount of each of the plurality of business processing devices;
One or more unexecuted business processes are identified by referring to the calculation resource usage of each business processing apparatus, identifying a business processing apparatus that can tolerate the execution load of the unexecuted business process, and executing the unexecuted business process. A function for distributing process execution entities to one or more business processing devices;
A computer program characterized by realizing the above.

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