JP2009027560A - Message server device and its operating method, program for use in the message server device and its recording medium - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To efficiently regisrate a message simply in a short period of time even if one user owns a plurality of pieces of contact destination information, and to surely confirm the message even if the user knows only some pieces of information among the contact destination information. <P>SOLUTION: A plurality of pieces of contact destination information owned by a user who wants to register the message are registered previously in a database 18. Upon registering the message at the time of a disaster, two pieces of contact destination information which are inputted by a user of the source of registration are received from a user terminal to be compared with the plurality of pieces of contact destination information registered previously in the database 18. When the received two pieces of contact destination information are included in the plurality of pieces of contact destination information registered in the database 18, the message received from the user terminal is made to associate with the plurality of pieces of contact destination information registered in the database 18 to be stored in the database 18. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a message server device that stores a message message sent from a user terminal and transmits it to another user terminal, an operation method thereof, a program used in the device, and a recording medium thereof.

  In the event of a large-scale disaster such as the Great East Japan Earthquake, many telephone calls were concentrated on the affected areas to confirm the safety of the residents in the affected areas, and calls were made because the telecommunications carriers restricted incoming and outgoing calls. It may be difficult to start for a long time. Therefore, in the event of a disaster such as an earthquake or typhoon, the user registers his / her safety information on the message board using a mobile phone, etc., and this is used by family members, acquaintances, and colleagues at work to make fixed telephones and mobile phones. A so-called disaster message board service that can be browsed by accessing using a personal computer or the like is provided by each telecommunications carrier (for example, Non-Patent Document 1, Non-Patent Document 2, or Non-patent). See reference 3.)

NTT East Disaster Message Dial 171 <URL: http://www.ntt-east.co.jp/saigai/voice171/>

i-mode Disaster Message Board Service, NTT DOCOMO, <URL: http://www.nttdocomo.co.jp/info/disaster/index.html>

“Features: Trends in Telephone Services New Service Development and Functional Enhancement (3) National Dial-up Message Dial (Tentative Name) for Disaster Countermeasures for Mitigating Congestion and Securing Communication during Disasters”, NTT Technical Journal, Vol. 9 , No12, Dec. 1997, pp. 66

  However, the conventional message board service for disasters is generally provided by each telecommunications carrier. In addition, even for the same communication carrier, the service provided differs depending on whether the message message is registered by voice or when it is registered as text data by web access.

Therefore, when the user has two terminals, for example, a fixed phone and a mobile phone, or when the user has a plurality of fixed phones with different subscriber numbers at home and work, a plurality of terminals can be used with one terminal. When a subscriber number is used, when both voice communication and e-mail communication are performed on one terminal, a user who registers a message message is for each of a plurality of terminals owned by the user or one The same message message must be registered for each of a plurality of subscriber numbers or e-mail addresses used in the terminal. For this reason, registration of message messages was extremely troublesome.
In addition, when registering a message message, it is only necessary to specify one subscriber number or e-mail address of the registrant, so for example, a third party can impersonate himself and register a message message relatively easily. It had the problem of being able to do it.

  Furthermore, when a user who registers a message message registers a message message in association with only a specific terminal, a specific subscriber number, or an e-mail address, among other users who want to check the message message A user who does not know a specific terminal, a specific subscriber number or an e-mail address cannot confirm the message message.

  In view of the above points, the first object of the present invention is to enable message messages to be registered efficiently while preventing unauthorized registration even when one user possesses a plurality of contact information, and Message server device capable of surely confirming the message message even if it is a user who knows only a part of a plurality of contact information, its operation method, program used in this message server device, and recording medium thereof Is to provide.

  A second object of the present invention is to provide a message server device capable of transmitting a message message of an appropriate media type according to the type of terminal and the access method for checking the message message, its operating method, and this message. It is to provide a program and a recording medium used in a server device.

  In order to achieve the first object, a first aspect of the present invention is to receive and store a message message of a user having a plurality of contact information from a user terminal used by the user via a communication network. In the message server device for transmitting the stored message message to a terminal used by another user, a plurality of contact information held by the user is stored in a memory. Then, when registering the message message, the user uses the contact information that is smaller than the plurality of contact information stored in the memory among the contact information held by the user who has registered, and two or more contact information. The contact information received from the user terminal is collated with a plurality of contact information stored in the memory. When all of the received contact information is included in the plurality of contact information stored in the memory, the received message message of the user is stored in the plurality of contacts stored in the memory. The information is stored in the memory in association with the information. On the other hand, when another user confirms the message message, the message message confirmation request and one of contact information corresponding to the user to be confirmed are received from the terminal used by the other user. The above-mentioned memory is searched by using one of the contact information as a key, the corresponding message message is read from the memory, and the read message message is transmitted to the confirmation requesting terminal. It is.

  Therefore, when a single user has a plurality of contacts, the plurality of contacts are collectively stored in the memory of the message server device, and the message message transmitted from the user is stored in the batch. And stored in association with a plurality of contacts. For this reason, when registering a message message, the user does not need to register the same message message a plurality of times in association with each of a plurality of contacts held by the user, thereby greatly reducing the labor required for registration. And time is reduced. This effect is particularly effective when a message message is registered under a situation in which a damaged user is imminent.

  Further, when registering a message message, the contact information that is smaller than the plurality of contacts and two or more contacts sent from the user terminal is collated with the plurality of contact information stored in the memory, and the reception The registration of the message message is permitted only when all of the contact information is included in the plurality of contact information stored in the memory. For this reason, for example, even if a third party impersonates the person and tries to register a message message, the registration will not be performed unless two or more pieces of contact information match. Can be prevented.

  Furthermore, when another user wants to check the message message, the message message can be checked by inputting any of the contact information held by the user who registered the message. For this reason, even if another user who wants to check the message message knows only the telephone number of the terminal owned by the victim, for example, or knows only the mail address, the message message can be confirmed. .

In addition, the first aspect of the present invention is characterized by further comprising the following components.
The first component receives a plurality of contact information held by a user from a user terminal used by the user via a communication network, and stores the received plurality of contact information collectively in a memory. Is. If it does in this way, a user will be able to register all the contact information which he holds from his user terminal collectively.

In order to achieve the second object, a second aspect of the present invention is to receive and store a message message of a user having a plurality of contact information from a user terminal used by the user via a communication network. In the message server device that transmits the stored message message to a terminal used by another user, the received message message of the user is stored in a memory in association with a plurality of contact information held by the user. Keep it. When one of the message message confirmation request and the contact information corresponding to the user to be confirmed, which is transmitted from a terminal used by another user, is received, the contact information received together with the confirmation request The memory is searched using one as a key, and a message message stored in association with one of the contact information is read from the memory. Then, the media type of the read message message is compared with the media type requested by the terminal requesting confirmation, and if the two do not match, the media type of the message message read from the memory is checked. The message type is converted into the media type requested by the requesting terminal, and the message message with the converted media type is transmitted to the confirmation requesting terminal.
Therefore, it is possible to transmit a message message of a media type corresponding to the type of terminal and the access method for confirming the message message.

  For example, it is determined whether the access method when receiving the confirmation request from the confirmation request source terminal is a telephone call by a telephone number or an access by a network address. As a result of this determination, if the access method from the terminal is a telephone call, the media type of the message message read from the memory is converted into an information form corresponding to voice communication, while the access method from the terminal is the network In the case of access by address, the media type of the message message read from the memory is converted into an information form corresponding to data communication.

  As a specific example, when the access method from a terminal is a telephone call, it is determined whether the communication mode requested by the terminal is a voice telephone mode, a facsimile communication mode, or a television telephone mode. In the case of the voice telephone mode as a result of this determination, the media type of the message message read from the memory is converted into a voice signal. In the case of the facsimile communication mode as a result of the determination, the media type of the message message read from the memory is converted into a facsimile image signal. Further, in the case of the videophone mode as a result of the determination, the media type of the message message read from the memory is converted into a video signal.

  On the other hand, when the access method from the terminal is the access by the network address, it is determined whether the media type requested by the terminal is text, sound or image. If the requested media type is text, the media type of the message message read from the memory is converted to text data. As a result of the determination, if the requested media type is voice, the media type of the message message read from the memory is converted into voice data. Further, as a result of the determination, if the requested media type is an image, the media type of the message message read from the memory is converted into video data.

  Thus, for example, when a message message confirmation request arrives by calling from a voice communication terminal, the message message depends on whether the communication mode requested by the terminal is the voice phone mode, facsimile communication mode, or television phone mode. Is converted into one of an audio signal, a facsimile image signal, and a video signal and transmitted to the requesting terminal. For this reason, even when the message message is registered by text data, other users can confirm the message message by voice using the voice communication terminal. In addition, even when other users are deaf, it is possible to confirm the message message using a facsimile image or, for example, a sign language video.

  On the other hand, when a message message confirmation request arrives from a data terminal such as a personal computer by using a URL (Uniform Resource Locater), handle name, e-mail or SMS (Short Message service) e-mail address, Depending on whether the media type requested by the terminal is text, voice, or image, the media type of the message message is converted to text data, voice data, or video data and transmitted to the requesting terminal. For this reason, even if the message message is registered by voice data, other users can confirm the message message by text data in a data terminal such as a personal computer or a portable information terminal. In addition, when other users are blind, it can be confirmed by a synthesized voice message, and if confirmation by video is requested, it can also be confirmed by, for example, a sign language video.

  In short, according to the first aspect of the present invention, even when one user possesses a plurality of contact information, a message message can be registered easily and efficiently in a short time, and the plurality of contact information can be registered. It is possible to provide a message server device that can surely confirm the message message even by a user who knows only a part of the message, an operation method thereof, a program used in the message server device, and a recording medium thereof. .

  Further, according to the second aspect of the present invention, a message server device capable of transmitting a message message of an appropriate media type according to the type of terminal and the access method for confirming the message message, and its operating method, and A program used in this message server device and its recording medium can be provided.

Embodiments according to the present invention will be described below with reference to the drawings.
FIG. 1 is a schematic configuration diagram showing an embodiment of a disaster message board service system provided with a message server device according to the present invention. In this figure, this system is a system in which one message server device (hereinafter referred to as a message server) SV is commonly connected to a plurality of communication networks NW1, NW2,..., NWn operated by different carriers. .

  The communication networks NW1, NW2,..., NWn are, for example, public mobile communication networks that accommodate mobile terminals TM11 to TM1i such as mobile phones and PDAs (Personal Digital Assistants), and extension terminals TM21 to PHS (Personal Handyphone System) phones and the like. It comprises a local communication network that accommodates TM2j and a public wired communication network that accommodates fixed terminals TMn1 to TMnk such as fixed telephones and personal computers.

  Each of the user terminals TM11 to TM1i, TM21 to TM2j, TMn1 to TMnk includes a voice communication terminal having only a voice communication function, a data communication terminal having an electronic mail communication function or a web browsing function, a voice communication function and an electronic mail. A decoding terminal having both a communication function and a web browsing function is included. Further, the voice communication terminal and the decoding terminal include a terminal having a plurality of telephone numbers.

  By the way, the message server SV is configured as follows. FIG. 2 is a block diagram showing the configuration. That is, the message server SV includes a central processing unit (CPU), and a memory group including a program memory 13, a data memory 14, and a database 18 is connected to the CPU 11 via a bus 12, and data communication is further performed. A communication interface group including the interface 15 and the voice communication interface 16 is connected to the text / voice conversion module 17.

Under the control of the CPU 11, the data communication interface 15 transmits a message message to the terminal having the data communication function among the user terminals via the communication networks NW 1, NW 2,. Send and receive contact information. For example, TCP / IP (Transmission Control Protocol / Internet Protocol) or HTTP / IP (Hyper Text Transport Protocol / Internet Protocol) is used as the communication protocol.
The voice communication interface 16 transmits / receives a message message including a voice signal to / from a terminal having a voice communication function among the user terminals through the communication networks NW1, NW2,..., NWn under the control of the CPU 11. I do.

  The text / speech conversion module 17 is composed of, for example, a DSP (Digital Signal Processor), and performs processing for converting the media type of the message message from text data to voice data and from voice data to text data in accordance with instructions from the CPU 11.

  The database 18 uses a non-volatile memory such as a hard disk that can be written and read at any time as a storage medium. The database 18 stores a plurality of contact information held by each user who is a message registration source. Is done. In addition, information indicating the message message disclosure condition is stored in association with the contact information. Further, the user's message message and its attribute information are stored in association with the contact information of the message registration source user.

  The plurality of contact information includes a telephone number and an e-mail address. Of these, for home phone numbers, home phone numbers, home IP phone numbers, workplace phone numbers, private mobile phone numbers, mobile phone numbers provided by the workplace Etc. On the other hand, for e-mail addresses, the e-mail address of a personal computer installed at home, the private Web e-mail address, the e-mail address of a personal computer used in the workplace, and the e-mail address for the executive if it is a manager E-mail address of a private mobile phone, and e-mail address of a mobile phone provided from the workplace.

  The information indicating the disclosure condition of the message message is information indicating the level of detail of the message message. When the message message is transmitted to other users who have requested confirmation of the message message, only the basic items are transmitted or the basic information is displayed. Specify whether to send detailed configuration items in addition to the items. The media form of the message message is composed of voice data or text data, and is determined according to the function of the user terminal of the registration source. The attribute information includes information indicating the media type of the message message, information indicating the registration date and time of the message message, and the like. FIG. 3 shows an example.

  In the program memory 13, user contact address pre-registration control program 131, user contact address registration control program 132, user authentication program 133, and message message registration control program are provided as application programs necessary for carrying out the present invention. 134, a message message disclosure condition setting control program 135, a message message search control program 136, and a message message transmission control program 137 are stored.

  The user contact pre-registration control program 131, when a pre-registration request for contact information is sent from a terminal used by a user who is a message registration source in a normal time before a disaster occurs, the user terminal of the request source The CPU 11 is caused to execute a series of controls for receiving the contact information and storing it in the database 18.

  If a message message registration request is sent from the terminal used by the user who is the message registration source in the event of a disaster, the user contact registration control program 132 prior to the message message registration, The CPU 11 is caused to execute control for receiving contact information with the user terminal and storing it in the database 18.

  When the user authentication program 133 receives two pieces of contact information during the contact information reception process by the user contact registration control program 132, the received contact information is registered in the database 18 in advance. The CPU 11 is caused to execute a process of verifying the identity of the registration request source user by collating with the previous information.

  The message message registration control program 134 is registered when the validity of the registration requesting user is authenticated by the user authentication program 133 or when the contact information registration processing by the user contact registration control program 132 is completed. The CPU 11 is controlled to receive a message message from the requesting user terminal and store the received message message in the database 18.

  The message message disclosure condition setting control program 135 is associated with the contact information from the registration request source user terminal in the contact information registration control process by the user contact pre-registration control program 131 and the user contact registration control program 132. The CPU 11 is caused to execute a process for receiving the information representing the release conditions sent and stored in the database 18.

  The message message search control program 136, when a message message confirmation request is sent from a user terminal requesting confirmation of a message message such as a family member or a colleague at work, the contact information of the confirmation target user sent together with the confirmation request The CPU 11 is caused to execute a process of searching the database 18 using the information as a key and confirming the presence or absence of the corresponding contact information and message message.

  When the message message transmission control program 137 confirms that the corresponding contact information and message message are stored in the database 18 as a result of the search by the message message search control program 136, the message message transmission control program 137 corresponds to the message message transmission control program 137. The CPU 11 is caused to execute processing for reading out the message message and transmitting it to the requesting user terminal. At that time, the message message transmission control program 137 recognizes the media type of the message message from the attribute information. Then, it is determined whether or not the media type of the message message matches the media type that can be handled by the user terminal that is the confirmation request source. If the message type does not match, the message message is converted into the text / voice conversion module 17. The CPU 11 is caused to execute the media conversion process.

  The data memory 14 comprises, for example, a RAM (Random Access Memory), and temporarily stores contact information, message messages, and various control data in the contact information and message message registration control process and message message transmission control process. Used to save.

Next, an outline of the operation of the message server SV configured as described above will be described.
Here, the user A uses the terminal TM11 to register a plurality of contact information and message messages used by the user A in the message server SV, and the user B such as a family member or a colleague in the workplace uses the registered message message as a terminal. A case where confirmation is performed using TM21 will be described as an example. FIG. 4 shows the operation sequence.

  It is assumed that the user A performs a pre-registration operation for the contact information held by the user A at the user terminal TM11 in normal times. Then, the user terminal TM11 accesses the URL of the message server SV via the communication network NW1 in step S41, and requests pre-registration of contact information. In response to the pre-registration request for the contact information, the message server SV receives the contact information transmitted from the requesting user terminal TM11 and the information indicating the release condition in step S42, and receives the received contact information. Information representing information and disclosure conditions is stored in the database 18.

  Assume that a disaster such as an earthquake occurs in this state, and that user A performs a message message registration request operation to register the earthquake damage status as a message message. In this case, the user terminal TM11 accesses the URL of the message server SV via the communication network NW1 in step S43, and transmits a message message registration request. Upon receiving this message message registration request, the message server SV receives two of the plurality of contact information used by the user A from the requesting user terminal TM11 in step S44, and receives the received two contact information. Based on the above, the user A of the request source is authenticated. When the authenticity of the requesting user A is confirmed by this authentication process, the user terminal TM11 is prompted to register a message message.

  In response to this, when the user A inputs and transmits a message message at the user terminal TM11, the user terminal TM11 transmits the input message message to the message server SV at step S45. When the message server SV receives the transmission message transmitted from the user terminal TM11, the message server SV stores the received message message in the database 18 in association with the contact information registered in advance in step S46.

  It is also possible to register the contact information and the message message when a disaster occurs without performing prior registration of the contact information. For example, taking the case of registration from the user terminal TM21 to the message server SV as an example, the user terminal TM21 sends a message message registration request to the message server SV in step S47, and then the contact information entered by the user B Send information and message messages. The message server SV enters a registration acceptance state in response to the message message registration request, and stores the contact information and the message message sent from the user terminal TM21 in this state in the database 18 in association with each other (step S48). .

  On the other hand, it is assumed that the user B performs a message message confirmation operation on the user terminal TM21 in order to confirm the message message of the user A. Then, the user terminal TM21 accesses the URL of the message server SV via the communication network NW2 in step S49, and transmits a message message confirmation request and contact information of the user A to be confirmed. When the message message confirmation request is received, the message server SV searches the database 18 using the contact information of the user A to be confirmed received in step S50 as a key. If a corresponding message message is found as a result of this search, the message message is read from the database 18, and the message message is transmitted to the confirmation requesting user terminal TM21 in step S51. The confirmation requesting user terminal TM21 receives the message message and presents it to the user B in step S52.

Next, the control operation of the message server SV in the above sequence will be described in detail.
In the standby state, the message server SV monitors the access request from the user terminal TM11 in step S61 as shown in FIG. In this state, when an access request for a predetermined URL set in the message server SV arrives, the CPU 11 first transmits the main menu from the data communication interface 15 to the requesting user terminal TM11 in step S62. In this main menu, for example, as shown in FIG. 9G1, four items including “contact pre-registration”, “message registration”, “message confirmation”, and “message deletion” are displayed.

(1) Prior registration of contact information
It is assumed that the user selects “contact pre-registration” in a state where the main menu is displayed. Then, the message server SV detects the selection of “contact pre-registration” in step S63, and thereafter executes pre-registration control of contact information under the control of the CPU 11 as follows. FIG. 6 is a flowchart showing the control procedure and control contents.

  That is, the CPU 11 of the message server SV first causes the data communication interface 15 to transmit the display data of the contact registration screen in step S71. As a result, a contact registration screen is displayed on the display of the user terminal TM11. FIG. 9G2 shows an example of this, in which an input field g1 for contact information for five cases, an input field g2 for disclosure conditions, and a soft key group g3 are displayed. In this state, the user A operates the keypad and inputs a plurality of telephone numbers and e-mail addresses held by the user A in the contact information input field g1. When six or more contact information items are to be input, additional input can be performed by pressing the “add” key of the soft key group g3 to open a new input page.

  In parallel with the input operation of the contact information, the user A inputs information indicating the release condition in association with each of the telephone number and the e-mail address in the release condition input field g2. In this example, when a message message with a high degree of detail is transmitted, a case where “check” is entered in association with a telephone number or an e-mail address is shown. Then, when the input of the contact information and the information indicating the release condition is completed, and the user A operates the “OK” key, the plurality of input contact information and the information indicating the release condition are received from the user terminal TM11. It is transmitted to the message server SV.

  When the CPU 11 of the message server SV receives contact information and disclosure conditions from the user terminal TM11, the CPU 11 moves from step S72 to step S73, and sends the information indicating the contact information and release conditions to the data communication interface 15. Receive via. Then, it is determined in step S74 whether or not the received contact information has been registered in the database 18, and if it is not registered, the received contact information and information indicating the release condition are stored in the database in step S75. 18 is stored. If the received contact information is already registered in the database 18, a message indicating that the contact information has already been registered is generated in step S76, and this duplicate message is sent to the data communication interface 15. To the transmission source user terminal TM11.

  Thus, pre-registration of a plurality of contact information held by the user A who is a message registration source and information indicating the disclosure condition is performed. FIG. 3 shows an example of the registration result. In this pre-registration stage, information is stored only in the user contact address storage column 181 and the disclosure condition storage column 182 in the figure. Here, information (details) indicating the disclosure condition is stored as “P”.

(2) Message message registration
The message server SV performs message message registration reception processing when a disaster occurs, for example, when an earthquake with a seismic intensity of “5” or more occurs. That is, when an access request is transmitted from the user terminal TM11 to the message server SV in response to the user A access operation, the CPU 11 of the message server SV transmits a main menu from the data communication interface 15 to the requesting user terminal TM11. And displayed on the display of the user terminal TM11. When user A selects “message registration” in a state where the main menu is displayed, the CPU 11 of the message server SV detects this “message registration” selection operation in step S64, and thereafter controls message message registration control as follows. Run like so. FIG. 7 is a flowchart showing the control procedure and control contents.

  That is, the CPU 11 first causes the display data of the contact registration screen to be transmitted from the data communication interface 15 in step S81. As a result, the contact registration screen shown as G3 in FIG. 9 is displayed on the display of the user terminal TM11. In this state, when the user A operates the keypad and inputs two telephone numbers or mail addresses held by the user A, the input contact information is transferred to the message server SV. When the contact information for the two cases is transferred, the message server SV CPU 11 proceeds from step S82 to step S83 to perform authentication processing of the registration requesting user. This authentication process is performed by collating the transferred two contact information with the contact information stored in advance in the database 18.

  As a result of this collation, it is assumed that both of the transferred two contact information have been registered in the database 18 in advance. In this case, the CPU 11 determines that the user A as the registration request source is a valid user, and proceeds to step S85, where the display data of the message message registration screen is transmitted from the data communication interface 15 to the user terminal TM11 as the registration request source. .

  On the other hand, it is assumed that at least one of the transferred two contact information is not stored in the database 18 in advance. In this case, the CPU 18 determines that the user A as the registration request source is a user who has not been registered in the database 18 in advance, and proceeds to step S93 to wait for the arrival of the contact information and information representing the release conditions. . In this state, it is assumed that the user A inputs a plurality of pieces of contact information and information representing the disclosure conditions in the same manner as the pre-registration control (1) described above, and these pieces of information are transmitted from the user terminal TM11. Then, the CPU 11 of the message server SV receives the information via the data communication interface 15 in step S94 and stores it in the database 18 in step S95. Thus, contact information is registered when a disaster occurs. Then, the CPU 11 proceeds to step S85 to transmit the message message registration screen display data from the data communication interface 15 to the registration requesting user terminal TM11.

  In the user terminal TM11, when the message message registration screen display data is sent from the message server SV, the message message registration screen is displayed on the display. For example, as shown in G4 of FIG. 10, a plurality of items representing the status of the victim are displayed, and a check column for selecting these items is displayed. In this state, when user A puts a “check” in the check box corresponding to the item closest to his / her own disaster situation and operates the “OK” key, the input information is transmitted to the message server SV as a message basic message. The

  When the message message arrives from the user terminal TM11, the CPU 11 of the message server SV shifts from step S86 to step S87 and receives the message message via the data communication interface 15. Then, a registration confirmation message is transmitted from the data communication interface 15 to the user terminal TM11 that is the registration request source and displayed on the display of the user terminal. G6 in FIG. 10 shows an example of the display message. When the user A confirming this message presses the “registration” key, an instruction message to that effect is sent from the user terminal TM11 to the message server SV. When confirming that the registration instruction message has been received, the CPU 11 of the message server SV stores the previously received message basic message in the database 18 in association with the contact information previously received during the authentication process.

  On the other hand, it is assumed that the user A operates the “detail” key after the input operation of the basic message on the user terminal TM11. In this case, the CPU 11 of the message server SV causes the display data of the message detail registration screen to be transmitted from the data communication interface 15 to the user terminal TM11 in step S89.

  In the user terminal TM11, when the display data of the message detail registration screen is sent from the message server SV, the detail registration screen is displayed on the display. For example, as shown in G5 of FIG. 10, a column for inputting the location of the disaster victim, a plurality of items indicating the future schedule of the disaster victim, a check column for selecting these items, and comments by the disaster victim And a field for designating whether or not to restrict writing by others is displayed.

  Of these, in the column for inputting the location of the victim, if the user terminal TM11 has a positioning function using GPS (Global Positioning System), the latitude and longitude information calculated by this positioning function is input. The On the other hand, when a positioning function using GPS is not provided, the current position information calculated based on the position information of the base stations transmitted by the surrounding mobile communication base stations is input. Instead of the latitude / longitude information, an address or the like corresponding to the latitude / longitude may be input. This can be realized, for example, by storing map data in advance or acquiring it from the map information server SV and searching based on the map data.

  While the above detailed registration screen is displayed on the display unit, user A puts a “check” in the check box corresponding to his / her future schedule or the closest item, and adds a comment if necessary Thereafter, when the “OK” key is operated, the input information and the information indicating the location are transmitted to the message server SV as a message detail message.

  When the message detail message arrives from the user terminal TM11, the CPU 11 of the message server SV shifts from step S90 to step S91 and receives the message detail message via the data communication interface 15. Then, as described above, a registration confirmation message is transmitted to the user terminal TM11 as the registration request source, and displayed on the display of the user terminal TM11 as shown in FIG. 10G6. When the user A confirming this message presses the “registration” key, an instruction message to that effect is sent from the user terminal TM11 to the message server SV. When receiving the registration instruction message, the CPU 11 of the message server SV stores the previously received message basic message and message detail message in the database 18 in association with the contact information previously received during the authentication process.

  FIG. 3 shows an example of the storage result, and the message message is stored in the column 183. The database 18 is provided with the column 184 for storing message message attribute information as described above, and this column 184 stores information indicating the registration date and media type of the stored message message. Is done.

(3) Confirmation of message message
(3-1) When the confirmation requesting terminal makes a call
It is assumed that after the disaster occurs, the user B makes a call to the message server SV from the terminal TM21 in order to confirm the message message of the user A. If it does so, between the said transmission origin user terminal TM21 and the message server SV will be connected by communication network NW2. When the message server SV is connected to the source user terminal TM21, the message server SV causes the user terminal TM21 to select either the message registration request or the message confirmation request, and the confirmation target user. Sequentially send voice guidance for entering phone numbers. On the other hand, when the user B presses the key assigned for selecting the message confirmation request and further inputs the telephone number of the user A to be confirmed on the keypad, the input information is used as a DTMF (Dual Tone Multi frequency) signal. Sent from the user terminal TM21 to the message server SV.

  When the CPU 11 of the message server SV receives the DTMF signal through the voice communication interface 16, it recognizes that it is a message confirmation request from the received DTMF signal. Then, the database 18 is accessed using the telephone number represented by the received DTMF signal as a key, and the corresponding message message is read out. Then, after determining whether the message message is text data or voice data based on the attribute information, it is determined whether or not the determined media type matches the media type requested by the confirmation requesting user terminal TM21. judge. As a result of the determination, if the message message is text data and the user terminal TM21 requests voice communication, the message message is given to the text / voice conversion module 17 to convert the text data into voice data. And the message message which consists of this audio | voice data by which media conversion was carried out is transmitted from the audio | voice communication interface 16 to the user terminal TM21 of a transmission origin.

At this time, the CPU 11 of the message server SV determines whether the disclosure condition corresponding to the telephone number represented by the received DTMF signal is “basic” or “detailed”. If it is “basic”, only the basic message is transmitted, while if it is “detailed”, the detailed message is added to the basic message and transmitted.
Thus, even if the message message of user A is stored in the database 18 as text data, the user B can check the message message as a voice message.

(3-2) When the confirmation request source terminal accesses the Web
On the other hand, it is assumed that the user B accesses the message server SV using the Web browsing function at the user terminal TM21. Then, the CPU 11 of the message server SV transmits the main menu from the data communication interface 15 to the requesting user terminal TM21 and displays it on the display of the user terminal TM21. When the user B selects “confirm message” while the main menu G1 is displayed, the CPU 11 of the message server SV detects the “message confirmation” selection operation in step S65 of FIG. 5, and confirms the message message thereafter. Control is executed as follows. FIG. 8 is a flowchart showing the control procedure and control contents.

  That is, the CPU 11 first causes the data communication interface 15 to transmit display data of the contact input screen for the user A to be confirmed. As a result, the contact input screen is displayed on the display of the user terminal TM21. In this state, when the user B operates the keypad to input the mail address of the user A to be confirmed, the input mail address is transferred to the message server SV.

When the CPU 11 of the message server SV receives the mail address of the user A to be confirmed from the user terminal TM21 in step S101, the CPU 11 determines whether or not the received mail address has been registered in the database 18 in step S102. If registered, the message message attribute information is read from the database 18 in step S103, a message message list is generated based on the reception date and time included in the attribute information, and the request message is sent to the requesting user terminal TM21. It is transmitted from the data communication interface 15. In the user terminal TM21, the message message list is displayed on the display. G7 in FIG. 11 shows a display example of this message message list.
If the received mail address is not registered in the database 18, an unregistered message indicating that there is no corresponding message message is transmitted from the data communication interface 15 to the requesting user terminal TM21 in step S104. It is displayed on the display of the user terminal TM21 that is the request source.

  Now, suppose that the message message which the user B wishes to confirm is selected in the state where the message message list is displayed. For example, assume that “2” is selected in G7 of FIG. Then, the message message selection information is transmitted from the user terminal TM21 to the message server SV.

  When receiving the message message selection information via the data communication interface 15, the CPU 11 of the message server SV moves from step S105 to step S106. Then, information indicating the corresponding disclosure condition is read from the database 18 using the mail address sent from the user terminal TM21 as a key, and the disclosure condition is “basic only” (other than P) or “details” (P). Determine whether. If the result of this determination is that the disclosure condition is “basic only”, the basic message of the corresponding message message is read from the database 18 in step S107. For example, as shown in G8 of FIG. 11, the message basic message indicating only the situation of the victim is read out. On the other hand, if the disclosure condition is “detail”, the detailed message is read from the database 18 in addition to the basic message of the corresponding message message in step S108. For example, in addition to G8 in FIG. 11, a detailed message describing the location of the victim, future schedule, comments, etc. is read out as shown in G9.

  Next, in step S109, the CPU 11 determines from the attribute information whether the read message message is text data or voice data, and then the user terminal TM21 having the determined media type is the confirmation request source. It is determined whether or not it matches the requested media type. As a result of this determination, if the message message is text data and the access method from the user terminal TM21 is Web access, media conversion of the message message is not necessary. Therefore, the CPU 11 proceeds to step S111 and transmits the message message from the data communication interface 15 to the requesting user terminal TM21.

  On the other hand, if the message message is voice data and the access method from the user terminal TM21 is Web access, media conversion is required. For this reason, the CPU 11 gives the message message to the text / speech conversion module 17 in step S110 to convert the voice data into text data. Then, in step S111, the message message including the media-converted text data is transmitted from the data communication interface 15 to the requesting user terminal TM21.

  Thus, even if the message message of the confirmation target user A is stored in the database 18 as voice data, the user B can check the message message with text data by Web access.

  As described above, in this embodiment, a plurality of contact information held by a user who intends to register a message message is registered in advance in the database 18. Then, when registering a message message when a disaster occurs, two contact information input by the user of the registration source is received from the user terminal and collated with a plurality of contact information pre-registered in the database 18, When both of the two received contact information are included in the plurality of contact information registered in the database 18, the message message received from the user terminal is stored in the plurality of contacts registered in the database 18. The information is stored in the database 18 in association with the previous information.

  Therefore, when a single user has a plurality of contacts, the plurality of contact information is registered in the database 18 of the message server SV, and the message message transmitted from the user is stored in the batch. It is stored in association with a plurality of registered contact information. For this reason, when registering a message message, the user does not need to register the same message message a plurality of times in association with each of a plurality of contacts held by the user, thereby greatly reducing the labor required for registration. And time is reduced.

  Further, when registering a message message, the two contact information sent from the user terminal are collated with a plurality of contact information pre-registered in the database 18, and the contact information sent from the user terminal is 2 Only when the message is registered in the database 18, the registration of the message message is permitted. For this reason, for example, even if a third party impersonates the person and tries to register a message message, the registration cannot be performed unless the contact information of two or more matches. It becomes possible to prevent.

  Furthermore, when another user wants to confirm the message message, the message message can be confirmed by inputting any of the contact information held by the user who registered the message message. For this reason, even when another user who wants to check the message message knows only the telephone number of the terminal owned by the disaster victim or only knows the mail address, the message message can be checked.

  Furthermore, a disclosure condition is set in association with each of a plurality of contact information registered in the database 18, and only a basic message message is transmitted according to the disclosure condition, or a detailed message is transmitted in addition to the basic message. I try to control it. For this reason, when confirming a message message, the degree of detail of a message message to be distributed can be set in two stages depending on which contact information is used as a key among a plurality of contact information. Therefore, for example, a message message with a high degree of detail can be distributed to a close relative such as a family member who knows the telephone number or mail address of a fixed telephone or a portable telephone that is used privately. On the other hand, for the third party who knows only the telephone number and e-mail address of the telephone that is publicly used at work, limit the level of detail of the message message so that only the basic message is delivered be able to.

  In this embodiment, when a message message is transmitted to the confirmation request source user terminal, it is determined whether or not the media type of the message message matches the media type requested by the confirmation request source user terminal. If they do not match, the media type of the message message is converted by the text / speech conversion module 17, and the message message with the converted media type is transmitted to the user terminal that is the confirmation request source.

  Therefore, for example, when a message message confirmation request arrives by calling from a voice communication terminal such as a fixed telephone or a mobile phone, the message message is converted into voice data and transmitted to the requesting user terminal. For this reason, even when the message message is registered by text data, other users can confirm the message message as a voice message. On the other hand, when a message message confirmation request arrives from a data terminal such as a personal computer, a PDA (Personal Digital Assistant), a mobile phone equipped with a browser and a mailer by using a URL or a mail address, the message message is It is converted into a text message and sent to the requesting terminal. For this reason, even when the message message is registered by voice data, other users can check the message message at the data terminal.

  The present invention is not limited to the above embodiment. For example, in the embodiment, when confirming the message message, the media type requested by the requesting user is determined according to the access method from the requesting user terminal. The media type requested by the requesting user may be determined according to whether the contact information of the user to be confirmed is a telephone number or an email address.

  In the embodiment, the message message is stored in the database 18 in the form of either text data or voice data, and the request source terminal makes a request when transmitting the message message to the confirmation request source user terminal. Changed to media type and sent. However, the present invention is not limited thereto, and both text data and voice data are created in advance for one message message and stored in the database 18, and the text data is selected according to the media type requested by the user terminal of the confirmation request source. Alternatively, one of the voice data and the voice data may be read out and transmitted to the user terminal that is the confirmation request source.

  Furthermore, in the embodiment, when a message message confirmation request is sent from another user's terminal, the message message read from the memory is converted into either voice data or text data according to the access method. I sent it. However, the present invention is not limited to this, and when the access method from the terminal is a telephone call, it is determined whether the communication mode requested by the terminal is a voice telephone mode, a facsimile communication mode, or a television telephone mode. As a result of the discrimination, in the case of the voice telephone mode, the message message media type is converted to a voice signal. In the facsimile communication mode, the message message media type is converted to a facsimile image signal. Alternatively, the media type of the message message may be converted into a sign language video signal.

  When the access method from the terminal is a network address access, it is determined whether the media type requested by the terminal is text, sound, or image. As a result of the determination, the requested media type is text. If the media type of the message message is converted to text data, if the requested media type is voice, the media type of the message message is converted to voice data, and if the requested media type is image, The media type of the message message may be converted into sign language video data.

  Note that a speech synthesis technology is used as a conversion technology from text data to speech data, and a speech recognition technology is used as a conversion technology from speech data to text data. Also, animation generation technology using animation can be applied to conversion technology from text data to sign language video data. Further, as another technique for generating sign language video data, sign language video data is stored in advance in a memory in association with each of a plurality of words represented by text data, and the words represented by the text data are converted from the memory. Corresponding sign language video data may be selectively read out. Note that, when text data is converted into video data, it may be converted into video data other than sign language video data. As the other video data, for example, still image data or moving image data representing the registered user's situation received and stored at the time of message message registration from the message registration source user terminal in advance may be read from the memory and transmitted. Good.

  Furthermore, although the case where the database 18 is provided in the message server SV is illustrated in the embodiment, the database server is provided separately from the message server SV, and the message server and the database server are connected via a communication network. You may do it. In the embodiment, the message server is configured by a Web server or a mail server, and the URL is accessed from the terminal via the Internet or is accessed by the mail address. However, the present invention is not limited to this, and an SMS (Short Message Service) mail server is accessed using its address, or an SNS (Social Network System) or blog site server is accessed using its handle name or address. It may be.

  In addition, the types and configurations of user terminals, contact information and message message registration control procedures and contents, message message confirmation control procedures and contents, media types and formats of message messages, and the like do not depart from the gist of the present invention. Various modifications can be made within the range.

  In short, the present invention is not limited to the above-described embodiment as it is, and can be embodied by modifying the constituent elements without departing from the scope of the invention in the implementation stage. Further, various inventions can be formed by appropriately combining a plurality of constituent elements disclosed in the embodiment. For example, some components may be deleted from all the components shown in the embodiment. Furthermore, you may combine suitably the component covering different embodiment.

1 is a schematic configuration diagram of a disaster message system according to an embodiment of the present invention. It is a block diagram which shows the function structure of the message server used with the message system at the time of a disaster shown in FIG. It is a figure which shows an example of the memory | storage data in the database provided in the message server shown in FIG. It is a sequence diagram which shows the outline | summary of the message registration and confirmation operation | movement in the message system at the time of a disaster shown in FIG. It is a flowchart which shows the main routine of the message registration and confirmation control by the message server shown in FIG. It is a flowchart which shows the procedure and content of contact address preregistration control which is one of the subroutines of message registration and confirmation control by the message server shown in FIG. It is a flowchart which shows the procedure and content of message registration control which is one of the subroutines of message registration and confirmation control by the message server shown in FIG. It is a flowchart which shows the procedure and content of message confirmation control which is one of the subroutines of message registration and confirmation control by the message server shown in FIG. It is a figure which shows an example of the display data used for the procedure of contact pre-registration control shown in FIG. 6, and description of the content. It is a figure which shows an example of the display data used for the procedure of the message registration control shown in FIG. 7, and description of the content. It is a figure which shows an example of the display data used for the procedure of the message confirmation control shown in FIG. 8, and description of the content.

Explanation of symbols

  SV ... message server, NW1 to NWn ... communication network, TM11 to TMnk ... user terminal, 11 ... central processing unit (CPU), 12 ... bus, 13 ... program memory, 14 ... data memory, 15 ... data communication interface, 16 ... Telephone communication interface, 17 ... text / voice conversion module, 18 ... database, 131 ... user contact pre-registration control program, 132 ... user contact registration control program, 133 ... user authentication program, 134 ... message message registration control program, 135 ... Message message release condition setting control program, 136 ... Message message search control program, 137 ... Message message transmission control program, 171 ... User contact information, 172 ... Public condition, 173 ... Message message, 174 ... Message message Attribute of.

Claims (14)

A message for receiving and storing a message message of a user having a plurality of contact information from a user terminal used by the user via a communication network, and transmitting the stored message message to a terminal used by another user A server device,
A memory for storing a plurality of contact information held by the user;
Prior to the reception of the message message, the contact information held by the user is smaller than the plurality of contact information stored in the memory, and two or more contact information is received from the user terminal used by the user. Means for receiving via a communication network;
Means for collating the received contact information with a plurality of contact information stored in the memory;
As a result of the collation, when all of the received contact information is included in the plurality of contact information stored in the memory, the received message message of the user is stored in the memory. Means for storing in the memory in association with the contact information of
Means for receiving, via the communication network, one of contact information corresponding to a confirmation request for a message message and a confirmation target user transmitted from a terminal used by the other user;
When a confirmation request for the message message is received, the memory is searched using one of the contact information received together with the confirmation request as a key, and stored in association with one of the contact information. Message message search means for reading out the message message being read from the memory;
A message server device comprising: means for transmitting a message message read from the memory to the confirmation requesting terminal.   Means for receiving a plurality of contact information held by the user from a user terminal used by the user via the communication network, and storing the received plurality of contact information collectively in the memory; The message server device according to claim 1, further comprising: A message message of a user holding a plurality of contact information is received by a communication unit from a user terminal used by the user via a communication network and stored in a memory, and the message message stored in this memory is stored by another user. An operation method of a message server device for performing an operation of transmitting by the communication unit to a terminal to be used under the control of a control unit,
A process in which the control unit stores a plurality of contact information held by the user in the memory;
Prior to the reception of the message message, the control unit uses the contact information that is smaller than the plurality of contact information stored in the memory and more than two pieces of contact information held by the user. A process of receiving the communication unit from the user terminal via the communication network;
A process in which the control unit collates contact information received by the communication unit with a plurality of contact information stored in the memory;
When the control unit includes all of the received contact information as a result of the collation in a plurality of contact information stored in the memory, the received message message of the user is stored in the memory. A process of storing in the memory in association with a plurality of stored contact information;
The control unit sends a message message confirmation request and one of contact information held by the user to be confirmed transmitted from the user terminal used by the other user via the communication network to the communication unit. Process to receive,
When a confirmation request for a message message is received by the communication unit, the control unit searches the memory using one of the contact information received together with the confirmation request as a key, and one of the contact information A process of reading out the message message stored in association with the memory,
A method for operating a message server device, comprising: a process in which the control unit causes the communication unit to transmit a message message read from the memory to the confirmation request source user terminal. A process in which the control unit causes the communication unit to receive a plurality of contact information held by the user from a user terminal used by the user via the communication network;
4. The operation method of the message server device according to claim 3, further comprising: a processing step in which the control unit collectively stores a plurality of contact information received by the communication unit in the memory. . A message for receiving and storing a message message of a user having a plurality of contact information from a user terminal used by the user via a communication network, and transmitting the stored message message to a terminal used by another user A server device,
A memory for storing the received message message of the user in association with a plurality of contact information held by the user;
Means for receiving, via the communication network, one of contact information corresponding to a confirmation request for a message message and a confirmation target user transmitted from a terminal used by the other user;
When a confirmation request for the message message is received, the memory is searched using one of the contact information received together with the confirmation request as a key, and stored in association with one of the contact information. Means for reading a message message from the memory;
The media type of the read message message is compared with the media type requested by the terminal of the confirmation request source, and if both do not match, the media type of the message message read from the memory is set to the confirmation request source. Media conversion means for converting to the media type required by the terminal;
A message server device, comprising: a message message read from the memory or a message message whose media type has been converted by the media conversion unit, to the confirmation requesting terminal. The media converting means includes
Means for determining whether an access method when receiving a confirmation request from the confirmation requesting terminal is a telephone call by a telephone number or an access by a network address;
As a result of the determination, when the access method from the terminal is a telephone call, first conversion means for converting the media type of the message message read from the memory into an information form corresponding to voice communication;
As a result of the determination, if the access method from the terminal is access by a network address, second conversion means for converting the media type of the message message read from the memory into an information form corresponding to data communication; The message server device according to claim 5, wherein the message server device is provided. The first conversion means includes
Means for determining whether the communication mode requested by the terminal is a voice telephone mode, a facsimile communication mode, or a video telephone mode when the access method from the terminal is a telephone call;
In the case of the voice telephone mode as a result of the determination, means for converting the media type of the message message read from the memory into a voice signal;
In the case of the facsimile communication mode as a result of the determination, means for converting the media type of the message message read from the memory into a facsimile image signal;
7. The message server apparatus according to claim 6, further comprising means for converting a media type of a message message read from the memory into a video signal in the case of the videophone mode as a result of the determination. The second conversion means includes
Means for determining whether the media type requested by the terminal is text, sound, or image when the access method from the terminal is a network address access;
As a result of the determination, if the requested media type is text, means for converting the media type of the message message read from the memory into text data;
As a result of the determination, if the requested media type is voice, means for converting the media type of the message message read from the memory into voice data;
7. The message server according to claim 6, further comprising means for converting the media type of the message message read from the memory into video data when the requested media type is an image as a result of the determination. apparatus. A message message of a user holding a plurality of contact information is received by a communication unit from a user terminal used by the user via a communication network and stored in a memory, and the message message stored in this memory is stored by another user. An operation method of a message server device for performing an operation of transmitting by the communication unit to a terminal to be used under the control of a control unit,
A process in which the control unit stores the received message message of the user in the memory in association with a plurality of contact information held by the user;
The control unit receives one of the message message confirmation request and the contact information corresponding to the confirmation target user transmitted from the terminal used by the other user via the communication network. Processing process
When a confirmation request for a message message is received by the communication unit, the control unit searches the memory using one of the contact information received together with the confirmation request as a key, and one of the contact information Means for reading out the message message stored in association with the memory,
The control unit compares the media type of the message message read from the memory with the media type requested by the confirmation requesting terminal, and if the two do not match, the message unit read from the memory A media conversion process for converting a media type into a media type requested by the terminal requesting confirmation;
The control unit includes a processing step of causing the communication unit to transmit a message message read from the memory or a message message whose media type has been converted by the media conversion processing step to the confirmation requesting terminal. An operation method of the message server device. The media conversion process includes:
A process of determining whether an access method when receiving a confirmation request from the confirmation requesting terminal is a telephone call by a telephone number or an access by a network address;
As a result of the determination, when the access method from the terminal is a telephone call, a first conversion processing step of converting the media type of the message message read from the memory into an information form corresponding to voice communication;
As a result of the determination, when the access method from the terminal is access by a network address, a second conversion processing step of converting the media type of the message message read from the memory into an information form corresponding to data communication; The operation method of the message server device according to claim 9. The first conversion process includes:
A process of determining whether the communication mode required by the terminal when the access method from the terminal is a voice telephone mode, a facsimile communication mode, or a video telephone mode;
In the case of the voice telephone mode as a result of the determination, a process of converting the media type of the message message read from the memory into a voice signal;
In the case of the facsimile communication mode as a result of the determination, a process of converting the media type of the message message read from the memory into a facsimile image signal;
11. The operation of the message server apparatus according to claim 10, further comprising a step of converting a media type of a message message read from the memory into a video signal in the case of the videophone mode as a result of the determination. Method. The second conversion process includes:
When the access method from the terminal is access by a network address, the process of determining whether the media type requested by the terminal is text, sound, or image;
As a result of the determination, if the requested media type is text, a process of converting the media type of the message message read from the memory into text data;
As a result of the determination, if the requested media type is voice, a process of converting the media type of the message message read from the memory into voice data;
The message server according to claim 10, further comprising: converting the media type of the message message read from the memory into video data when the requested media type is an image as a result of the determination. How the device works.   The program which makes the said control unit perform each process described in the operation | movement method of the message server apparatus of the said Claim 3 or 9.   The recording medium which memorize | stored the program which makes the said control unit perform each process described in the operation | movement method of the message server apparatus of the said Claim 3 or 9.

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