JP2007226305A - Settlement processing system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a settlement processing system which can properly provide allergy information only to customers requiring provision of the allergy information. <P>SOLUTION: In a POS system, intention information indicating intention for every customer whether to require provision of the allergy information is registered in a customer master 43. In a settlement process, the allergy information is printed on a receipt only when the intention information is acquired from the customer master 43 and it is indicated that provision of the allergy information is necessary in the intention information. Accordingly, the allergy information is properly provided only to the customers requiring provision of the allergy information. Since printing of the allergy information is not needed for every settlement process, the total processing time concerning the settlement process does not increase largely. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a settlement processing system that performs settlement processing for each sales transaction.

  In recent years, health hazards caused by foods containing allergens have frequently occurred, and it has become a social request to provide consumers with information on allergens contained in foods. For this reason, in stores that sell processed foods such as supermarkets, if the processed food contains a specific allergen, information indicating the allergic substance (allergy information) is printed on the label, and the label is placed on the packaging container. The processed food is sold by sticking (see, for example, Patent Document 1).

JP 2002-361194 A

  As described above, allergy information is generally provided by printing on a label attached to a food packaging container. However, once the food is sold to the consumer, the consumer often discards the packaging container and allergy information may not be transmitted. For this reason, there is a demand for providing allergy information to consumers using a medium different from the label and improving the certainty of information transmission.

  For this reason, in a checkout processing system that performs a checkout process called a POS system or a cash register, allergy information related to the merchandise targeted for each sale transaction is printed on a paper medium and provided to a consumer customer. Can be considered.

  However, not all customers who trade in stores need allergy information. In addition, allergic information printed on paper media in all sales transactions significantly increases the processing time of the checkout process, increasing the waiting time of customers waiting for the checkout process, and conversely There is also the possibility of a decline.

  The present invention has been made in view of the above problems, and an object of the present invention is to provide a payment processing system that can appropriately provide allergy information only to customers who need to provide allergy information.

  In order to solve the above-mentioned problem, the invention of claim 1 is a settlement processing system that performs a settlement process for each sales transaction, and obtains a product identification code of a target product that is a target of one sales transaction; Based on the product identification code, means for acquiring allergy information indicating allergic substances contained in the target product, and an intention to indicate the customer's intention regarding the one sale transaction, whether or not the allergy information needs to be provided Intention acquisition means for acquiring information, and printing means for printing the allergy information on a paper medium when the intention information indicates that the allergy information needs to be provided.

  The invention according to claim 2 is the settlement processing system according to claim 1, wherein the paper medium is a receipt indicating amount information of the one sales transaction.

  Further, the invention according to claim 3 is the settlement processing system according to claim 1 or 2, wherein the intention acquisition means includes, for each customer, a customer identification code for identifying a customer and the intention information relating to the customer. Means for storing associated customer intention data; and means for acquiring the customer identification code relating to the customer from a recording medium possessed by the customer; and the customer intention data and the acquired customer identification code. The intention information is acquired based on the information.

  According to a fourth aspect of the present invention, in the settlement processing system according to the first or second aspect, the intention acquisition means acquires the intention information relating to the customer from a recording medium possessed by the customer.

  Further, the invention of claim 5 is a settlement processing system that performs a settlement process for each sales transaction, and specifies the product identification code of the target product that is the target of the sales transaction and the sales transaction for each sales transaction. Based on the storage means for storing the transaction result data associated with the transaction code, the input means for inputting the transaction code related to the executed sales transaction, the execution result based on the transaction result data and the input transaction code. Means for acquiring a product identification code of the target product related to a completed sales transaction, and acquiring allergy information indicating an allergen contained in the target product related to the executed sales transaction based on the product identification code Means and printing means for printing the allergy information on a paper medium.

  Further, the invention of claim 6 is the settlement processing system according to any one of claims 1 to 5, wherein for each customer, a repellent substance specifying means for specifying a repellent substance that the customer repels, and the target product Selection means for selecting a substance corresponding to both the allergic substance and the repellent substance, and the printing means prints the allergy information of only the substance selected by the selection means.

  The invention according to claim 7 includes the repellent substance identifying means for identifying the repellent substance that the customer repels for each customer in the settlement processing system according to any one of claims 1 to 5 and the target product. And a selection means for selecting a substance corresponding to both the allergic substance and the repellent substance, and the printing means displays the allergy information of the substance selected by the selection means as the other substance. Print more emphasized than allergy information.

  According to an eighth aspect of the present invention, in the settlement processing system according to the sixth or seventh aspect, the printing unit further prints repelling information indicating the repellent substance specified by the repellent substance specifying unit.

  The invention according to claim 9 is the settlement processing system according to claim 8, wherein the printing unit emphasizes the repelling information of the substance selected by the selecting means than the repelling information of another substance. Print.

  Further, the invention according to claim 10 is the settlement processing system according to any one of claims 6 to 9, wherein the repellent substance specifying means avoids the customer identification code for identifying the customer and the customer for each customer. Means for storing customer repellency data associated with information on the repellant substance, and means for acquiring the customer identification code relating to the customer from a recording medium possessed by the customer, wherein the customer evasion data is acquired. The information of the repellent substance is acquired based on the customer identification code.

  The eleventh aspect of the present invention is the settlement processing system according to any of the sixth to ninth aspects, wherein the repellent substance specifying means is information on the repellent substance that the customer repels from a recording medium possessed by the customer. To get.

  According to invention of Claim 1 thru | or 11, allergy information can be provided appropriately only to the customer who needs allergy information.

  In particular, according to the invention of claim 2, allergy information can be provided together with the amount information of the sales transaction with a single receipt.

  In particular, according to the inventions of claims 3 and 4, since it is not necessary to confirm the intention of the customer for each sales transaction, it is possible to quickly perform the sales transaction.

  In particular, according to the invention of claim 5, it is possible to appropriately provide allergy information relating to an already executed sales transaction.

  In particular, according to the invention of claim 6, since only the allergic substances contained in the target product that are repelled by the customer are printed, it is easy to determine whether the target product contains a substance that the customer avoids. Can grasp.

  Further, according to the invention of claim 7, since allergic substances contained in the target product are printed with emphasis on what the customer avoids, whether or not the target product contains the substance that the customer avoids is determined. Can be easily grasped.

  In particular, according to the invention of claim 8, since the repellent substance that the customer repels is printed, the customer can easily grasp the repellent substance related to herself specified in the settlement processing system.

  In particular, according to the invention of claim 9, since the repellent substances that the customer repels are printed with emphasis on the repellent substances contained in the target product, the repellent substances included in the target product can be easily grasped. it can.

  In particular, according to the inventions of claims 10 and 11, the repellent substance of the customer can be easily specified.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

<1. First Embodiment>
<1-1. Configuration>
FIG. 1 is a diagram illustrating a configuration of a POS system 100 that is a checkout processing system according to the first embodiment. The POS system 100 is employed in a store such as a supermarket or a convenience store, and includes a POS server 1 and a plurality of POS terminals 2. The POS server 1 and the POS terminal 2 are respectively connected to the LAN 9 and can communicate with each other.

  The POS server 1 controls the entire POS system 100 in an integrated manner, and is arranged in the store management space Sp1. On the other hand, the POS terminal 2 is arranged in the sales space Sp2 of the store, and is actually operated by the sales staff of the store as a seller in the case of a product sales transaction with a customer. Specifically, the POS terminal 2 is used for a settlement process for calculating a transaction price of a product, settlement of a sales transaction, and the like.

  In this POS system 100, information indicating allergens contained in the food product that is the subject of the sale transaction during the checkout process (hereinafter also referred to as “allergy information”) is received at the POS terminal 2 (in the sale transaction). Printed on a paper medium showing various results of settlement processing such as monetary information, and the receipt is handed to a customer as a consumer.

  FIG. 2 is a functional block diagram showing the configuration of the POS server 1. The POS server 1 has the same hardware configuration as a general computer. That is, the POS server 1 has a configuration in which a CPU 11 that performs arithmetic processing, a ROM 12 that stores basic programs, a RAM 13 that is a work area for arithmetic processing, and a hard disk 14 that stores various data are connected to the bus line 10. ing. The POS server 1 further includes a display 15 that displays various information, an input unit 16 such as a keyboard and a mouse, and a communication unit 18 that communicates via the LAN 9, which are connected to the bus line 10. The

  A processing program is stored in the hard disk 14, and various functions as the POS server 1 are realized by the CPU 11 performing arithmetic processing according to the processing program. The hard disk 14 further stores various data necessary for the settlement process (details will be described later).

  FIG. 3 is a diagram showing the configuration of the POS terminal 2 in functional blocks. The POS terminal 2 includes a control unit 21 that controls the entire apparatus, two displays 22 and 23 that display various types of information, an input unit 24 that receives operator operations and inputs, and a barcode attached to a product. A barcode reader 25 for reading, a tag reader 26 for reading information from an IC tag, a print issuing unit 27 for printing and issuing a receipt by a thermal head or the like, and a communication unit 28 for communicating via the LAN 9 are configured. These are connected to the bus line 20, respectively. The input unit 24 includes various buttons such as a subtotal key for instructing a subtotal process in the settlement process and a numeric keypad.

  The control unit 21 includes a CPU 201 that performs various arithmetic processes, a ROM 202 that stores a control program, a RAM 203 that is a work area for arithmetic processes, a battery-backed SRAM 204 that is a nonvolatile memory that stores various data, And a timer 205 having a time measuring function. The control function of each part of the apparatus and the data processing function for the settlement process are realized by the CPU 201 performing arithmetic processing according to the control program in the ROM 202.

  Of the two displays 22 and 23, one display 22 is a sales-side display 22 that displays information to be displayed on the side of a sales staff who is an operator, and the other display 23 is on the customer side. It is the customer side display 23 which displays the information which should be shown. The tag reader 26 reads information recorded in the IC tag in a non-contact manner for an IC tag (RFID tag) that is an electromagnetic recording element, and performs reading when the IC tag exists in a communicable nearby space. It is like that.

<1-2. Data overview>
Next, data stored in the hard disk 14 of the POS server 1 will be described. The hard disk 14 stores a product master, an allergy table, and a customer master as data necessary for the checkout process. Each will be described below.

  First, the product master will be described. FIG. 4 is a diagram illustrating an example of the product master 41. The merchandise master 41 is data in which various types of information about merchandise handled in the store are registered, and is used by the POS terminal 2 to acquire “product name” and “sale price” of the merchandise in the settlement process.

  As shown in the figure, the product master 41 has a table format composed of a plurality of records 41r. One record 41r corresponds to one product, and in each record 41r, “product name”, “price” and the like are associated with “product code” as a product identification code for identifying the product. Registered.

  Next, the allergy table will be described. FIG. 5 is a diagram illustrating an example of the allergy table 42. The allergy table 42 is data in which allergic substances contained in commodities handled in the store are registered, and is used to provide allergy information to customers.

  Here, "allergic substances" are food substances that can cause damage to the human body when ingested by immunological defense reactions, such as milk, eggs, wheat, buckwheat, peanuts, abalone, squid, how much, Shrimp, orange, crab, kiwi fruit, beef, walnut, salmon, mackerel, soy, chicken, pork, matsutake, peach, yam, apple, gelatin, banana and so on. Note that the “allergic substances” targeted by the POS system 100 may include only one of these, or may further include other food substances.

  As shown in FIG. 5, the allergy table 42 has a table format composed of a plurality of records 42r. Also in the allergy table 42, one record 42r corresponds to one product, and each product 42r includes a “product code”. Each record 42r indicates an allergen contained in the product related to the “product code”. Specifically, an item column corresponding to each allergen such as “milk”, “egg”, and “wheat” is prepared in each record 42r, and “1” is described in the item column related to the allergen contained in the product. The item column relating to allergic substances not included in the product is blank.

  For example, in the allergy table 42 illustrated in FIG. 5, “Menta Pasta” (see FIG. 4), which is a product of “Product Code = 20321”, includes “milk”, “egg”, and “wheat”. “Seafood fried rice” (see FIG. 4), which is a product of 21034, includes “egg”, “squid”, “shrimp”, “crab”, and “minestrone” (product code = 22342) (see FIG. 4). 4) indicates that “milk”, “soybean”, “chicken”, and “pork” are included. Note that some food products handled in stores do not contain any allergens. For such products, all item fields of the corresponding record 42r are left blank, or the corresponding record 42r. Itself does not exist.

  Next, the customer master will be described. FIG. 6 is a diagram illustrating an example of the customer master 43. The customer master 43 is data in which various types of information about customers who have become members of the store are registered. Information about the customer in the customer master 43 is registered based on the declaration of the customer when the customer becomes a member of the store.

  As shown in the figure, the customer master 43 has a table format composed of a plurality of records 43r. Each record corresponds to one customer (member), and various information relating to the same customer is registered in association with each other for each record 43r. Specifically, information such as “name”, “date of birth”, “phone number”, “point”, “last transaction date”, and “necessity of allergy information” is associated with “member code” for each record 43r. ing.

  The “member code” is a customer identification code for identifying a customer as a member, and a unique code is assigned to each customer. “Name” is the name of the individual customer, “Birth date” is the date of birth of the customer, “Telephone number” is the phone number to be contacted with the customer, and “Point” Is a point for a privilege given according to the usage status of the customer's store, and the “last transaction date” is the date when the customer's store was most recently used.

  The “necessity of allergy information” indicates the customer's intention as to whether or not allergy information needs to be provided. In general, the customer indicates that it is necessary to provide allergy information. However, some customers do not always need to provide allergy information, such as not having an allergic constitution. For this reason, the customer can indicate in advance whether he / she needs to provide allergy information or not. In the “allergy information necessity”, intention information indicating the necessity / unnecessity of the customer is registered.

  A member card as a point card is given to a customer registered as a member in the customer master 43. FIG. 7 is a diagram showing an example of the membership card. As the membership card 5, an IC card (also referred to as “smart card”) is adopted. Specifically, the membership card 5 includes therein a chip 51 having a function as an IC tag that is an electromagnetic recording element, and an antenna coil 52 for performing radio wave communication. On the chip 51, the “member code” relating to the customer holding the member card 5 is recorded as digital data.

<1-3. Checkout process>
Hereinafter, with reference to FIG. 8, the flow of the settlement process using such a POS system 100 will be described. The series of processing shown in FIG. 8 is performed at the POS terminal 2 for each sales transaction (for each product group that one customer desires to purchase).

  First, the member card 5 possessed by himself / herself is presented from a customer who makes a transaction, and is brought close to the tag reader 26. Thereby, the information on the chip 51 of the membership card 5 is read by the tag reader 26, and the “membership code” of the customer is acquired in the POS terminal 2 (step S1).

  Next, customer information related to the acquired “membership code” is acquired under the control of the CPU 201. The “membership code” is transmitted from the POS terminal 2 to the POS server 1. In response to this, the POS server 1 searches the customer master 43 for a record 43r including the “membership code”, and returns information of the corresponding record 43r to the POS terminal 2. As a result, various types of information such as “name”, “date of birth” and “point” relating to the customer are acquired in the POS terminal 2. This customer information includes “allergy information necessity” indicating the intention of the customer. The acquired customer information is stored in the RAM 203 together with the “customer code” (step S2).

  Next, the barcode attached to one product in the product group that the customer desires to purchase is read by the barcode reader 25 of the POS terminal 2, whereby the “product code” of the product is read by the POS terminal 2. (Step S3).

  The acquired “product code” is transmitted from the POS terminal 2 to the POS server 1 under the control of the CPU 201. In response to this, the POS server 1 searches the product master 41 for a record 41r including the “product code”, and returns information on the corresponding record 41r to the POS terminal 2. As a result, information such as “product name” and “price” of the product is acquired by the POS terminal 2. The acquired product information is stored in the RAM 203 together with the “product code”. By such processing, the product registration of the product is performed (step S4).

  This product registration (steps S3 and S4) is repeated in the same manner for all products that the customer wishes to purchase (step S5). As a result, information such as “product code”, “product name”, and “sale price” regarding all products is stored in the RAM 203.

  When the merchandise registration of all the merchandise is performed (Yes in step S5), the sales staff presses the subtotal key of the input unit 24, and the “total price” that is the sum of the “price” for all the merchandise obtained. Is derived by the CPU 201. The obtained “total amount” is displayed on both the sales side display 22 and the customer side display 23 and is notified to the customer (step S6).

  Next, the settlement processing of the sales transaction is performed based on the “total amount”. That is, the amount of cash for settlement received from the customer is input as the “deposit amount” via the input unit 24, and the result of subtracting the “total price” from the “deposit amount” is the “change amount”. The “change amount” is derived and displayed on the displays 22 and 23. Thereby, the settlement processing of this sales transaction is completed (step S7). Subsequently, based on the “total amount”, a new “point” relating to the customer is derived, transmitted to the POS server 1, and reflected in the contents of the record 43r relating to the customer in the customer master 43 (step S8). .

  Next, a receipt on which information relating to the sales transaction obtained as a result of the series of processes is printed is issued from the print issuing unit 27 (step S9). At this time, the content to be printed is changed according to “allergy information necessity” indicating the intention of the customer. FIG. 9 is a diagram showing a detailed flow of the receipt issuing process (step S9).

  When “allergy information necessity” is “necessary” (that is, when the customer has indicated in advance that the allergy information needs to be provided) (Yes in step S11), a receipt including allergy information is issued. Is done.

  Specifically, first, under the control of the CPU 201, information on allergens contained in each of the commodities that are subject to the one sales transaction is acquired. That is, the “product code” stored in the RAM 203 by the product registration is read and transmitted from the POS terminal 2 to the POS server 1. In response to this, the POS server 1 searches the allergy table 42 for a record 42r including the “product code”. Then, allergy information (specifically, a character string of the name) of the allergen corresponding to the item field in which “1” is described in the corresponding record 42r is returned. Thereby, allergy information related to one product is acquired in the POS terminal 2. The same process is repeated for all the products registered for the product, and allergy information relating to all the products is acquired (step S12).

  Next, information including the acquired allergy information is printed on a receipt, and a receipt is issued (step S13). FIG. 10 is a diagram showing an example of the receipt 61 issued in this way. As shown in the figure, the issued receipt 61 describes the contents of general sales transactions such as “product name” 6a and “price” 6d and “total amount” 6c for each product. Along with this, “allergy information” 6d is also described. “Allergy information” 6d is described in the form of “includes (character string of name of allergic substance) in raw material” under “product name” 6d related to the corresponding product. When a plurality of allergic substances are contained in one product, character strings of those names are written in parallel. By displaying such allergy information, the customer can easily grasp what allergic substances are contained in which products.

  On the other hand, when “allergy information necessity” is “unnecessary” (that is, when the customer has indicated in advance that it is not necessary to provide allergy information) (FIG. 9: No in step S11), allergy information. A receipt that does not contain is issued (step S14).

  FIG. 11 is a diagram showing an example of the receipt 62 issued in this way. As shown in the figure, the issued receipt 62 describes the contents of general sales transactions such as “product name” 6a and “price” 6d and “total amount” 6c for each product. "Allergy information" 6d is not described. Since this receipt 62 is easy to grasp the transaction content at first glance, some customers may prefer the receipt 62 illustrated in FIG. 11 to the receipt 61 including “allergy information” illustrated in FIG. Further, the receipt 62 requires less paper to be printed than the receipt 61 including “allergy information”. For this reason, compared with the case where the receipt 61 is printed, the required amount of paper can be reduced, and the time required for the settlement process can be shortened.

<1-4. Summary>
As described above, in the POS system 100 according to the present embodiment, intention information relating to a customer is acquired from the customer master 43 in the checkout process, and the intention information indicates that it is necessary to provide allergy information. Only the allergy information is printed on the receipt. For this reason, allergy information is appropriately provided only to customers who need to provide allergy information. Also, since allergy information does not need to be printed for every settlement process, the total processing time for the settlement process when a plurality of settlement processes are performed does not increase significantly.

  In addition, since intention information indicating the customer's intention regarding the necessity of allergy information is stored in the customer master 43 in advance, it is not necessary to confirm the customer's intention for each settlement process (trading transaction). For this reason, the settlement process can be performed quickly, and the processing time can be shortened.

  Further, since allergy information is printed on a receipt, allergy information can be provided together with information on the amount of sales transactions, etc., on a single receipt, and paper waste can be eliminated.

  In the above description, the allergy information and the product information are acquired independently. However, in step S4, the allergy information may be acquired together with the product information.

  In the above description, customer intention information is acquired from the customer master 43. However, intention information may be stored in the membership card itself and the intention information may be acquired from the membership card. More specifically, “allergic information necessity” as intention information relating to the customer is stored together with the “member code” in the chip 51 of the member card as an IC card. Then, when the “membership code” is acquired at the start of the checkout process (step S1 in FIG. 8), “necessity of allergy information” is also acquired by the POS terminal 2. Also by this, since it is not necessary to confirm the customer's intention every settlement process (buying and selling transaction), it is possible to perform the settlement process quickly.

  Of course, the sales staff verifies the customer's intention every checkout (trading transaction) and inputs the intention through the input unit 16 to cause the POS terminal 2 to acquire intention information indicating the customer's intention. You may do it. In this case, it is not necessary to read the membership card.

<2. Second Embodiment>
Next, a second embodiment will be described. In the present embodiment, a receipt that does not include allergy information is normally issued, and if there is a customer's request immediately after a sales transaction, a receipt that includes allergy information is reissued according to the request. .

  The configuration of the POS system 100 according to the present embodiment is almost the same as that of the first embodiment. However, in the present embodiment, the input unit 16 of the POS terminal 2 includes a reissue button for instructing reissuance of a receipt including allergy information. This reissue button can be said to be an operation means for receiving intention information indicating whether or not it is necessary to provide allergy information for a customer related to the latest sales transaction after a receipt including no allergy information is issued once. .

  FIG. 12 is a diagram showing the flow of the settlement process in the present embodiment. First, product registration is repeated for all products that the customer desires to purchase, and information such as “product code”, “product name”, and “sell price” regarding all products is stored in the RAM 203 (steps S21 to S23). ).

  Next, the “total amount” is derived (step S24), and the transaction transaction settlement processing (step S25) is performed based on the “total amount”. When the settlement process is performed, a receipt 62 that does not include allergy information as illustrated in FIG. 11 is issued (step S26). Even after the receipt 62 is issued, the storage state in the RAM 203, which is a storage unit for the information (“product code”, etc.) of the product subject to the sales transaction, is maintained.

  At this time, when the next product registration is performed without pressing the reissue button (No in step S27), the settlement process is terminated as it is, and the next settlement process is started.

  On the other hand, if the reissue button is pressed before the next product registration is made (Yes in step S27), a receipt including allergy information is reissued. That is, first, based on the “product code” of the product that is the object of the most recent sales transaction stored in the RAM 203, in the same manner as step S12 in FIG. Information is acquired (step S28). Subsequently, the receipt 61 including the allergy information illustrated in FIG. 10 is reissued using the acquired allergy information and the product information stored in the RAM 203 (step S29).

  Also in this embodiment, allergy information is printed on a receipt only when it is indicated that allergy information needs to be provided by pressing the reissue button, so only for customers who need to provide allergy information. Allergy information can be provided appropriately.

<3. Third Embodiment>
Next, a third embodiment will be described. In the above embodiment, when a plurality of allergens are included in one product, the allergy information is displayed in the same manner. However, since allergens that cause disabilities vary from customer to customer, it is important for customers to include specific allergens that they avoid (specific allergens that can cause disabilities). Become. For this reason, in the present embodiment, information on specific allergens that the customer avoids is displayed with emphasis over information on other allergens.

  The configuration of the POS system 100 according to the present embodiment is almost the same as that of the first embodiment. However, in the present embodiment, in order to identify allergic substances (hereinafter referred to as “repellent substances”) that the customer avoids, the hard disk 14 of the POS server 1 stores customer avoidance data in which the repellent substances are registered for each customer. The repelling table is further remembered.

  FIG. 13 is a diagram illustrating an example of the repelling table 44. As shown in FIG. 13, the avoidance table 44 has a table format composed of a plurality of records 44r. In the repelling table 44, one record 44r corresponds to one customer (member), and each member 44r includes a “membership code”. Each record 44r indicates a repellent substance related to the customer of the “membership code”. Specifically, an item column corresponding to each allergic substance such as “milk”, “egg”, and “wheat” is prepared in each record 44r, and “1” is described in the item column relating to the repellent substance. The item field is blank. Thus, in the repelling table 44, for each customer, the customer's “membership code” is associated with information on the repellent substance that the customer repels. Information on these repellent substances is also registered based on the declaration of the customer when the customer becomes a member of the store.

  The settlement process of the present embodiment differs from the settlement process of the first embodiment shown in FIG. 8 only in the contents of the receipt issue process (step S9). FIG. 14 is a diagram showing a detailed flow of the receipt issuing process according to the present embodiment.

  First, “allergic information necessity” is determined (step S31). Here, when “allergy information necessity” is “unnecessary”, a receipt not including allergy information is issued as in the first embodiment (step S36).

  On the other hand, when the “allergy information necessity” is “necessary”, first, in the same manner as in step S12 of FIG. 9, all the product registrations are performed based on the “product code” stored in the RAM 203 by the product registration. Allergy information about the product is acquired (step S32).

  Next, a repellent substance that the customer avoids is specified under the control of the CPU 201. That is, the “membership code” acquired from the membership card 5 and stored in the RAM 203 is read and transmitted from the POS terminal 2 to the POS server 1. In response to this, the POS server 1 searches the avoidance table 44 for a record 44r including the “member code”. Then, information (specifically, a character string of the name) of the allergic substance (repellent substance) corresponding to the item field in which “1” is described in the corresponding record 44r is returned. Thereby, the information of the repellent substance concerning the customer is acquired by the POS terminal 2 (step S33).

  With these processes, when information on allergens contained in each product and information on repellent substances of the customer are acquired, those corresponding to the repellent substances among allergens contained in the product are designated as “target substances”. Is selected (step S34). In other words, the “substance of interest” can be said to be a substance that corresponds to both an allergic substance contained in a product to be sold and sold and a customer's repellent substance.

  For example, when allergens contained in a product are “milk”, “egg”, and “wheat”, and the repellent substances are “egg”, “mackerel”, and “soybean”, “egg” that corresponds to both is It will be selected as a notable substance. Such a target substance is identified for all commodities that have been subject to sales transactions.

  Once the substance of interest is selected, a receipt containing allergy information is then issued. At this time, information on the target substance is printed with emphasis over information on other substances (step S35). FIG. 15 is a diagram showing an example of the receipt 63 issued in this way. As shown in the figure, the issued receipt 63 contains allergy information 6d along with the contents 6a to 6c of general sales transactions. Of the allergy information, information related to the substance of interest is surrounded by a rectangular frame Fr, and is displayed more emphasized than information related to other substances. In FIG. 15, when the customer's repellent substances are “egg”, “mackerel”, and “soybean”, “egg” is identified as an attention substance among allergens contained in “mentaiko pasta”, and “seafood baked rice” The example shows that “egg” is specified as a target substance among allergic substances contained, and “soybean” is specified as a target substance among allergic substances contained in “minestrone”.

  In this way, in this embodiment, the repellent substances that the customer repels are identified for each customer, and the attention substance corresponding to the repellent substance among the allergic substances contained in the product is emphasized and printed. Therefore, it is possible to easily grasp whether or not a specific allergic substance to be avoided is contained in the product.

  In the above, the information on the substance of interest is emphasized by the frame Fr. However, the emphasis mode is not particularly limited, and the information on the substance of interest is emphasized by changing the font, changing the character width, changing the character size, or the like. Also good.

  Further, allergy information of only the target substance among allergic substances included in the product may be printed, and allergy information of substances other than the target substance may not be printed. FIG. 16 is a diagram showing an example of the receipt 64 in this case. In FIG. 16, as in the case of FIG. 15 described above, when the repellent substances of the customer are “egg”, “mackerel” and “soybean”, “egg” among allergens contained in “mentaiko pasta” Illustrated when “egg” is identified as the target substance among allergens contained in “seafood baked rice” as identified as the target substance, and “soybean” is identified as the target substance among allergens contained in “minestrone” is doing. As shown in the drawing, only “egg” and “soybean” specified as the target substance are printed on the receipt 64. Even in this way, the customer can easily grasp whether or not the product contains a specific allergen that he or she avoids.

  Moreover, you may make it print the information which shows the repellent substance of the said customer on a receipt. FIG. 17 is a diagram showing an example of the receipt 65 in this case. In the receipt 65, in addition to the information similar to the receipt 63 illustrated in FIG. 15, repelling information 6e indicating a customer's repellent substance is further printed. Of course, the same printing may be performed in addition to the information similar to the receipt 64 illustrated in FIG. By printing the repellent information on the receipt in this way, the customer can easily grasp the substance (the repellent substance registered in the repellent table 44 and specified by the POS system 100) previously declared as the allergic substance to be repelled by the customer. . Such repelling information is useful when, for example, the customer's constitution has changed, and the customer wishes to add or modify repellent substances registered.

  Further, in this case, the repelling information of a customer's repellent substance selected as a target substance may be printed with emphasis over the repellent information of other substances. In the receipt 65 illustrated in FIG. 17, “egg” and “soybean” as the target substances are highlighted and displayed surrounded by a rectangular frame Fr. According to this, among the allergic substances that the customer avoids, the customer can easily grasp the substances contained in the product purchased this time. This emphasis may also be performed by other modes such as font change, character width change, and character size change.

  In the above description, the information on the repellent substance is acquired from the repellent table 44. However, the information on the repellent substance is stored in the member card itself, and the information on the repellent substance is acquired from the member card. It may be. More specifically, the name of the repellent substance related to the customer such as “egg”, “mackerel” and “soybean” is stored in the chip 51 of the membership card which is an IC card together with “member code”. When the “membership code” is acquired at the start of the settlement process (step S1 in FIG. 8), the name of the repellent substance is also acquired by the POS terminal 2. In this case, the repellent table 44 is not necessary, and the repellent substance of the customer can be specified by a relatively simple method.

<4. Fourth Embodiment>
Next, a fourth embodiment will be described. In the above embodiment, allergy information is provided in the POS terminal 2, but in this embodiment, a dedicated terminal for providing allergy information exists.

  FIG. 18 is a diagram illustrating a configuration of the POS system 101 according to the present embodiment. The POS system 101 includes an information providing terminal 3 in addition to the POS server 1 and the plurality of POS terminals 2. The information providing terminal 3 is a terminal device for providing allergy information, and is disposed, for example, in a guidance counter Sp3 provided for customer guidance in the store sales space Sp2. The information providing terminal 3 is also connected to the LAN 9 and can communicate with the POS server 1.

  FIG. 19 is a diagram showing the configuration of the information providing terminal 3 in functional blocks. The configuration of the information providing terminal 3 is obtained by adding a barcode reading unit and a printing unit to a general computer configuration. That is, the information providing terminal 3 has a configuration in which a CPU 31 that performs arithmetic processing, a ROM 32 that stores basic programs, a RAM 33 that is a work area for arithmetic processing, and a hard disk 34 that stores various data are connected to the bus line 30. It has become. Further, the information providing terminal 3 includes a display 35 for displaying various information, an input unit 36 such as a keyboard and a mouse, a barcode reader 37 for reading a barcode, and a printing unit 38 for printing paper (paper medium). And a communication unit 39 that performs communication via the LAN 9, which are connected to the bus line 30.

  The printing unit 38 has a print function of printing paper using a thermal head or the like, and may be configured as a single module incorporated in the main body of the information providing terminal 3. May be configured as a separate device. Further, a processing program is stored in the hard disk 34, and various functions as the information providing terminal 3 are realized by the CPU 31 performing arithmetic processing according to the processing program. The configurations of the POS server 1 and the POS terminal 2 are the same as those in the first embodiment.

  FIG. 20 is a diagram schematically showing the flow of processing until the allergy information is provided to the customer in the POS system 101 of the present embodiment. Hereinafter, the flow of this process will be described.

  In each POS terminal 2, a settlement process is performed for each sales transaction (step ST1). The flow of this settlement process is the same as the process of steps S21 to S26 shown in FIG. As a result, a receipt 66 that does not include allergy information is issued.

  However, as shown in FIG. 21, a “transaction code” 6f serving as an identification code for identifying a sales transaction is printed on the receipt 66 in a barcode format. This “transaction code” is generated for each sales transaction in accordance with a predetermined rule, and is unique for all sales transactions performed in the store. Therefore, one sales transaction can be specified based on the “transaction code”.

  On the other hand, at the POS terminal 2, every time one settlement process is completed, a specific transaction transaction such as “product code”, “product name”, “sale price” and “total price” obtained in the settlement process is completed. Information about the contents (hereinafter referred to as “transaction content information”) is transmitted to the POS server 1 together with the “transaction code” of the sales transaction (step ST2). This “transaction content information” is received by the POS server 1 and registered as one record of the transaction result data 45 stored in the hard disk 14.

  FIG. 22 is a diagram illustrating an example of the transaction result data 45. As shown in the figure, the transaction result data 45 is in a table format, and “transaction content information” relating to one sales transaction is registered as one record 45r.

  Each record 45r is composed of general data Da relating to the entire sales transaction and product data Db regarding the product targeted for the sales transaction. The general data Da includes “transaction code”, “transaction time”, “total price”, and the like. In the product data Db, information related to one product is registered as one sub-record Sr. Each of the sub-records Sr includes “product code”, “product name”, “price”, and the like. As a result, in the transaction record data 45, for each sales transaction, the “transaction code” related to the sales transaction and the “product code” of the product targeted for the sales transaction are associated. Therefore, by referring to the transaction record data 45, it is possible to grasp afterwards what kind of products are targeted for each of the executed sales transactions.

  Returning to FIG. A receipt 66 in which a “transaction code” 6f is written is delivered to a customer who has made a sales transaction at the POS terminal 2. A customer who wishes to provide allergy information goes to the guidance counter Sp3 and causes the barcode reader 37 of the information providing terminal 3 to read the barcode indicating the “transaction code” 6f of the receipt 66. As a result, the “transaction code” related to one executed transaction is input to the information providing terminal 3 (step ST3).

  When the “transaction code” is input, the information providing terminal 3 acquires “transaction content information” about the executed sales transaction indicated by the “transaction code” under the control of the CPU 31 of the information providing terminal 3. That is, the input “transaction code” is transmitted from the information providing terminal 3 to the POS server 1 (step ST4). In response to this, the POS server 1 searches the transaction record data 45 for a record 45r including the “transaction code”. Then, “transaction content information” registered in the corresponding record 45r is returned. Thereby, the “transaction content information” related to the executed sales transaction indicated by the “transaction code” is acquired by the information providing terminal 3 (step ST5). The acquired “transaction content information” includes the “product code” of the product targeted in the sales transaction.

  Next, based on this “product code”, the CPU 201 obtains information on allergens contained in each of the products that have been subjected to the executed sales transaction. That is, as in step S12 of FIG. 9, a “product code” is transmitted to the POS server 1 for each product (step ST6), and allergy information related to the product is returned to the information providing terminal 3 based on the allergy table 42. (Step ST7).

  When allergy information relating to all products is acquired, the allergy information is printed on a sheet by the printing unit 38 and issued as an allergy information sheet 67 (step ST8). FIG. 23 is a diagram showing an example of the allergy information sheet 67 issued in this way. In this allergy information sheet 67, “product names” 6a indicating products that have been subjected to the sales transaction that has been executed are listed. Then, “allergy information” 6d indicating allergic substances contained in those products is described so as to be associated with “product name” 6a. With such a display, the customer can easily grasp what allergic substances are contained in the merchandise that is the target of the executed sales transaction.

  As described above, in the POS system 101 of the present embodiment, the dedicated information providing terminal 3 that provides allergy information exists, and the information providing terminal 3 is only provided for customers who wish to provide allergy information afterwards. Allergy information is provided to customers. For this reason, also in this embodiment, allergy information can be appropriately provided only to customers who need to provide allergy information. Further, since the POS terminal 2 always issues a receipt that does not include allergy information, the processing time related to the settlement process does not increase.

  In addition, allergy information is provided to customers in a process separate from the checkout process, so even if allergies information is required after the customer has made a sales transaction, allergy information is provided appropriately. it can.

  In the above, the information providing terminal 3 first transmits “transaction code” to the POS server 1 to acquire “transaction content information”, and further transmits the “product code” to the POS server 1 to obtain “allergy information”. ”To get. In other words, the information providing terminal 3 makes two requests to the POS server 1 until the “allergy information” is acquired, but only by transmitting the “transaction code”, “transaction content information” and “allergy information” Both may be returned from the POS server 1. In this case, the POS server 1 acquires “allergy information” based on “product code” included in “transaction content information”.

  In the present embodiment, the customer's repellent substance is registered in the same manner as in the third embodiment, and the information on the substance of interest is emphasized or only the information on the substance of interest is displayed. Good. In this case, the information providing terminal 3 may be provided with a tag reader for reading information from the IC tag, and the “member code” (or information on the repellent substance directly from the member card) may be obtained from the member card.

<5. Other embodiments>
Although the embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments, and various modifications are possible.

  In the second embodiment, after the reissue button is pressed, the receipt including the amount information in the sales transaction is reissued. However, the allergy information sheet 67 illustrated in FIG. May be issued. Conversely, in the fourth embodiment, instead of the allergy information sheet 67, a receipt including money amount information in a sales transaction may be reissued.

  In the above embodiment, an IC card is used as a recording medium that the customer has and records the customer information such as the membership code. However, the customer information such as a mobile phone in which an IC tag is incorporated is used. Any recordable portable data carrier can be used as the recording medium. Further, as a method for recording customer information on a recording medium, a printing method such as a barcode or a two-dimensional code may be employed instead of an electromagnetic method such as recording on an IC tag.

  Moreover, in the said embodiment, although the goods master 41 and the allergy table 42 were comprised separately, you may comprise integrally. Similarly, the customer master 43 and the avoidance table 44 may be integrally configured.

  In the embodiment described above, the settlement processing system has been described as the POS systems 100 and 101 including a plurality of devices such as the POS server 1 and the POS terminal 2, but the settlement processing having the same function is performed. The system may be realized by a single device (one POS terminal, one cash register, etc.).

  Further, in the above, a unique code is generated for each sales transaction as the transaction code. However, if it is information that can identify one executed sales transaction, for example, transaction time, receipt number, etc. Other information may be used as a transaction code.

It is a figure which shows the structure of a POS system. It is a figure which shows the structure of a POS server. It is a figure which shows the structure of a POS terminal. It is a figure which shows an example of a goods master. It is a figure which shows an example of an allergy table. It is a figure which shows an example of a customer master. It is a figure which shows an example of a membership card. It is a figure which shows the flow of a payment process. It is a figure which shows the detailed flow of a receipt issue process. It is a figure which shows an example of a receipt. It is a figure which shows an example of a receipt. It is a figure which shows the flow of a payment process. It is a figure which shows an example of a repelling table. It is a figure which shows the detailed flow of a receipt issue process. It is a figure which shows an example of a receipt. It is a figure which shows an example of a receipt. It is a figure which shows an example of a receipt. It is a figure which shows the structure of a POS system. It is a figure which shows the structure of an information provision terminal. It is a figure which shows typically the flow of the process which provides allergy information. It is a figure which shows an example of a receipt. It is a figure which shows an example of transaction performance data. It is a figure which shows an example of an allergy information sheet.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 POS server 2 POS terminal 3 Information provision terminal 5 Member card 41 Product master 42 Allergy table 43 Customer master 44 Repellent table 45 Transaction performance data 51 Chip

Claims (11)

A settlement processing system that performs settlement processing for each sales transaction,
Means for obtaining a product identification code of a target product subject to one sales transaction;
Based on the product identification code, means for acquiring allergy information indicating allergic substances contained in the target product;
Whether or not it is necessary to provide allergy information, intention acquisition means for acquiring intention information indicating a customer's intention related to the one sales transaction;
A printing means for printing the allergy information on a paper medium when the intention information indicates that the allergy information needs to be provided;
A checkout processing system comprising: In the payment processing system according to claim 1,
The settlement processing system, wherein the paper medium is a receipt indicating the amount information of the one sales transaction. In the settlement processing system according to claim 1 or 2,
The intention acquisition means includes
Means for storing, for each customer, customer intention data in which a customer identification code for identifying a customer is associated with the intention information relating to the customer;
Means for acquiring the customer identification code relating to the customer from a recording medium possessed by the customer;
With
A settlement processing system, wherein the intention information is acquired based on the customer intention data and the acquired customer identification code. In the settlement processing system according to claim 1 or 2,
The settlement processing system, wherein the intention acquisition unit acquires the intention information related to the customer from a recording medium possessed by the customer. A settlement processing system that performs settlement processing for each sales transaction,
Storage means for storing transaction result data in which a product identification code of a target product that is a target of a sales transaction and a transaction code for specifying the sales transaction are stored for each sales transaction;
An input means for inputting a transaction code relating to an already executed sales transaction;
Based on the transaction result data and the input transaction code, means for obtaining a product identification code of the target product related to the executed sales transaction;
Based on the product identification code, means for obtaining allergy information indicating allergic substances contained in the target product related to the executed sales transaction;
Printing means for printing the allergy information on a paper medium;
A checkout processing system comprising: In the payment processing system according to any one of claims 1 to 5,
For each customer, a repellent substance identifying means for identifying a repellent substance that the customer repels,
A selection means for selecting a substance corresponding to both the allergic substance contained in the target product and the repellent substance;
Further comprising
The settlement processing system, wherein the printing means prints the allergy information of only the substance selected by the selection means. In the payment processing system according to any one of claims 1 to 5,
For each customer, a repellent substance identifying means for identifying a repellent substance that the customer repels,
A selection means for selecting a substance corresponding to both the allergic substance contained in the target product and the repellent substance;
Further comprising
The payment processing system, wherein the printing means prints the allergy information of the substance selected by the selection means with more emphasis than the allergy information of other substances. In the settlement processing system according to claim 6 or 7,
The settlement processing system, wherein the printing means further prints repelling information indicating the repellent substance specified by the repellent substance specifying means. The payment processing system according to claim 8,
The payment processing system, wherein the printing unit prints the repelling information of the substance selected by the selecting unit with more emphasis than the repelling information of other substances. In the settlement processing system according to any one of claims 6 to 9,
The repellent substance specifying means is:
Means for storing, for each customer, customer evasion data in which a customer identification code for identifying a customer is associated with information on the repellant that the customer avoids;
Means for acquiring the customer identification code relating to the customer from a recording medium possessed by the customer;
With
A settlement processing system, wherein information on the repellent substance is acquired based on the customer repellent data and the acquired customer identification code. In the settlement processing system according to any one of claims 6 to 9,
The settlement processing system, wherein the repellent substance specifying means acquires information on the repellent substance that the customer repels from a recording medium possessed by the customer.

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