JP2007166057A - Image processing system, image processor, optional product processing method, program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To extract information on only products supported by and required for the own processor, and to notify the information to a user, out of information on the newest optional products of an image processor or information on application products installed at the image processor, except for optional products installed already. <P>SOLUTION: A system generalization unit 511 of an image processor 104 extracts an optional function information which can be adapted for the own processor, out of optional function information acquired from a customer management server. In addition, the system generalization unit 511 notifies the extracted optional function information to a control unit 507 of the image processor 104. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to an image processing system in which a management apparatus and an image processing apparatus are connected via a communication line to exchange optional function information of the image processing apparatus.

  As an image processing apparatus management system, a public line is used and a communication adapter, a pay line or a wireless interface is used, and an image processing apparatus such as a copying machine (OA device) is installed in a service center. What can be connected is known.

  As described above, the image processing apparatus management system can remotely manage a plurality of image processing apparatuses installed at remote locations by using the management apparatus, and can totalize the usage status of each image processing apparatus or display the management information as an image. It is used for maintenance (maintenance) of processing equipment.

  The contents of use status include the number of copies, and the contents of maintenance include automatic call to the management device by self-diagnosis of the image processing device, adjustment of each part of the image processing device by access from the control device side, and the like.

  In addition, this system uses a count value (generally an image processing device such as the number of copies) for billing for a maintenance contract for an image processing device, which has been confirmed by visiting a serviceman or calling a customer. Reading by remote control using it is also performed.

  On the other hand, when a customer wants to add (add or change) an optional function to the image processing apparatus, the customer needs to know information about the option function in order to purchase the corresponding optional function. Conventionally, it is possible to know information about the corresponding optional function by inquiring by telephone to the sales person in charge, requesting a visit explanation, or requesting the delivery of a catalog or outline manual square document by facsimile machine (FAX). .

  In addition to the above, when an image processing apparatus such as a copying machine requests transmission of an optional function list by an operation on the operation display unit, data notifying that is transmitted to the center system (central management apparatus). When the optional function list data is sent from the management device, the data is received and stored in the memory, and displayed as an optional function list on the operation display unit or printed on paper.

On the other hand, when the center system receives data notifying the request for sending the optional function list from the image processing apparatus, the center system reads out the optional function list data corresponding to the model of the image processing apparatus from the memory and transmits it to the image processing apparatus was there. (For example, see Patent Document 1)
JP2004-355639 (page 23, FIG. 5)

  However, according to the above-described method, it is impossible to know that a new option has been added (released) unless the user requests an optional function list from the image processing apparatus.

  In addition, the management device extracts only the corresponding function of each image processing device, and notifies the result to each image processing device as information. However, currently, the optional device already installed in the image processing device Has not explored. For this reason, the optional equipment already installed in the image processing apparatus is received as a list from the management apparatus. Then, from the list of optional functions displayed on the printout or each image processing apparatus, the user considers the trial use of the optional device from the devices excluding the options installed in the own device.

  Furthermore, since the device identification information (name, product code) of the optional device of the image processing apparatus cannot be immediately examined, no matter how much the device identification information is installed in the own device, it has been a burden on the user.

  The present invention has been made to solve the above-described problems. The object of the present invention is to extract only information on necessary products that can be handled by the user's own equipment, excluding optional products already provided. It is to provide a mechanism that can notify.

  The image processing system of the present invention that achieves the above object has the following configuration.

  In an image processing system in which a management apparatus and an image processing apparatus are connected via a communication line, and the image processing apparatus can acquire optional function information from the management apparatus, the image processing apparatus acquires an optional function acquired from the management apparatus Extraction means for extracting optional function information applicable to the own device from the information, and first notification means for notifying optional function information applicable to the own device extracted by the extraction means, the management The apparatus includes a second notification unit that notifies the image processing apparatus of optional function information for the image processing apparatus.

  The image processing apparatus of the present invention that achieves the above object has the following configuration.

  The image processing apparatus is capable of acquiring optional function information from a management apparatus via a communication line, and has an extracting unit that extracts optional function information applicable to the own apparatus from the optional function information acquired from the management apparatus. In addition, the information processing apparatus further includes notification means for notifying optional function information applicable to the own device extracted by the extraction means.

  An option product processing method of the present invention that achieves the above object has the following configuration.

  In an option product processing method in an image processing system in which a management apparatus and an image processing apparatus are connected via a communication line, and the image processing apparatus can acquire optional function information from the management apparatus, the image processing apparatus includes the management apparatus An extraction step for extracting optional function information applicable to the own device from the optional function information acquired from the first step, and a first notification step for notifying the optional function information applicable to the own device extracted by the extraction step. The management device includes a second notification step of notifying the image processing device of optional function information for the image processing device.

  In addition, in an option product processing method in an image processing apparatus that can acquire optional function information from a management apparatus via a communication line, optional function information that can be adapted to the own apparatus is extracted from the option function information acquired from the management apparatus. An extraction step. And a notifying step for notifying optional function information applicable to the own device extracted in the extracting step.

  According to the present invention, information on the latest optional product of the image processing apparatus or the application product installed in the image processing apparatus, which can be handled by the own machine, except for the optional product already provided, is necessary. Only information can be extracted and notified to the user.

  Further, catalog information relating to a desired optional function can be acquired and printed from the notified product information that can be handled by the notified own device.

  Furthermore, it is possible to easily order from the image processing apparatus the desired optional device selected from the information of the necessary product that can be handled by the notified own device.

  In addition, it is possible to reduce the load of order processing on the side of the trader by automating a series of operations for ordering and payment for the optional product from the user by substituting the payment for the ordered optional product by the accounting process.

  Next, the best mode for carrying out the present invention will be described with reference to the drawings.

<Description of system configuration>
[First Embodiment]
Embodiments of the present invention will be described below with reference to the drawings.

  FIG. 1 is a diagram illustrating an example of an ordering system to which the image processing apparatus and the management apparatus according to the first embodiment of the present invention can be applied.

  This example is a network configuration of an image processing apparatus optional device and an application software ordering system (hereinafter referred to as ordering system).

  This ordering system includes a customer management server 102 installed in a service center 103, and image processing apparatuses 104, 105, and 106 of devices installed in customers A, B, and C, respectively. Note that the device includes a printing apparatus, a multi-function device having a scanner function and a print function. These printing apparatuses and multi-function peripherals are configured so that optional devices can be connected to a single unit and their functions can be upgraded. For example, in the case of a multifunction machine, there are a document feeder such as an ADF, a sorter unit that performs a stapler, a paper feed unit that feeds a large amount of paper, a communication unit that extends a communication function, and the like. These are configured such that a user can purchase a product in any combination at the time of purchase, and can freely expand functions thereafter. Therefore, when a user expands a function, a necessary expansion environment is often different. That is, when the ADF is already connected to the user A, the extended information of the ADF becomes unnecessary, but when the user B does not connect the ADF, the extended function information of the ADF is useful. Information.

  In FIG. 1, a customer management server 102 is a network computer that can communicate with each other, and typically includes a personal computer (PC). The customer management server 102 is connected to the network 101 via a network cable such as Ethernet (registered trademark), and is configured to be able to communicate with the image processing apparatuses 104 to 106 using a predetermined protocol. The customer management server 102 can execute various programs such as application programs.

  The customer management server 102 includes a controller unit including a CPU, RAM, and ROM, and an input / output device. The external storage device stores a predetermined OS, various applications, and a system program for executing a browsing function on the WEB.

  Reference numeral 101 denotes a network, which is connected to the customer management server 102, the image processing apparatus 104, and the like. Note that the customer management server 102 and the image processing apparatus 104 are communicably connected by a predetermined protocol.

  Furthermore, the processing capabilities of the image processing apparatuses 104 to 106 differ depending on the extension state of the option device.

  FIG. 2 is a block diagram illustrating a hardware configuration of the customer management server 102 illustrated in FIG.

  In FIG. 2, 202 is a CPU that controls the entire apparatus, and loads an application program, OS, and the like stored in a hard disk (HD) 205 to the RAM 203 and executes them. Then, the RAM 203 is controlled to temporarily store information, files, etc. necessary for program execution.

  Reference numeral 204 denotes a ROM as storage means, which stores various data such as programs such as basic I / O programs, font data used in document processing, and template data. Reference numeral 203 denotes a RAM as temporary storage means, which functions as a main memory, work area, and the like for the CPU 202. The RAM 203 is configured so that its capacity can be expanded.

  Reference numeral 205 denotes one of external storage means, which is a hard disk (HD) that functions as a large-capacity memory, and stores an application program, a printer driver program, an OS, a network printer control program, related programs, and the like. In addition, it is assumed that the hard disk (HD) 205 is registered with an IP address and the like necessary for communication with 104 to 106 shown in FIG. The CPU 202 is configured to be able to communicate with a predetermined protocol via the NIC 209, the network 101, and the like, via the network card provided in the image processing apparatuses 104 to 106, and the like.

  A display 206 is a display means for displaying commands input from the keyboard 208, printer status, and the like.

  An external device I / F 207 is an I / F for connecting a printer, a USB device, and a peripheral device. A keyboard 208 is an instruction input unit.

  Reference numeral 201 denotes a system bus, which controls the flow of data in the computer that is the customer management server 102.

  Reference numeral 209 denotes a network interface card (NIC), and the information processing apparatus exchanges data with an external apparatus via the interface 209.

  Note that the configuration of the computer is an example thereof, and is not limited to the configuration example of FIG. For example, the storage location of data and programs can be changed by ROM, RAM, HD, etc. according to the characteristics.

FIG. 3 is a block diagram for explaining the software configuration of the customer management server 102 in the ordering system shown in FIG. In addition, the same code | symbol is attached | subjected to the same thing as FIG.
In FIG. 3, the customer management server 102 includes a billing management system 301 and an order management system 302. The order management system 302 includes a customer management unit 305 that manages customer information, an updated product information management unit 306 that manages product update information, a purchase order management unit 307 that manages order information from customers, And a communication unit 308.

  Note that the communication unit 308 performs control to simultaneously or individually transmit update information related to option products managed by the update product management unit 306 to the image processing apparatuses 104 to 105 at a predetermined timing.

  The customer management unit 305 records and manages customer information in the customer information DB 309.

  The updated product information management unit 306 records and manages updated product information in the product update information DB 310.

  Further, in the order management system 302, the communication unit 308 communicates with the image processing apparatuses 104, 105, and 106 via the network 101 via the network driver 312 included in the operating system 311 using a predetermined protocol.

  In the charging management system 301, a charging management unit 303 that manages customer charging information records and manages customer information in the charging DB 304.

  In this embodiment, the charge management unit 303 receives an order request for an optional product from the image processing apparatuses 104 to 106 and the like. In this case, with reference to the user ID or the like added to the order request, a settlement process is performed in which the billing information registered in the billing database 304 is added with the amount charged for the optional product to be delivered.

  An assessment process that stores a transaction actual history with a user ID, adopts a specific discount rate in open price setting according to the transaction actual history, etc., and sets different billing amounts for each user May be added to the convenience of the user.

  FIG. 4 is a block diagram for explaining the hardware configuration of the image processing apparatus in the ordering system shown in FIG.

  In FIG. 4, reference numeral 104 denotes an image processing apparatus, 401 denotes a controller, and a device that controls a control system of the image processing apparatus.

  A CPU 402 controls the entire apparatus, and comprehensively controls access to various devices connected to the system bus 410 based on a control program stored in the ROM 404. The CPU 402 also accesses various devices connected to the system bus 410 based on control programs, resource data (resource information), etc. stored in the external memory 414 connected via the disk controller (DKC) 408. Control all over.

  Reference numeral 403 denotes a RAM that functions as a main memory, a work area, and the like of the CPU 402. The RAM 403 can be expanded by an optional RAM connected to an expansion port (not shown).

  An operation panel (operation unit) 413 is used for setting the operation mode of the image processing apparatus 104, displaying the operation status of the image processing apparatus 104, specifying copy, displaying new product option device information, ordering instructions, catalog printing instructions, and the like. A liquid crystal panel is provided for operation.

  Further, the operation unit panel 413 is provided with various buttons, for example, instructing the number of print copies. The liquid crystal panel also displays a user interface indicating operation instructions necessary for executing each function to the user.

  An LED 406 blinks when the image processing apparatus 104 receives update information such as a new option device from the customer management server 102 at a predetermined timing, and notifies the user that there is update information. Note that the LED 406 is configured to be blinkable even when the power is turned on again by storing a flag indicating the presence or absence of reception in the HDD 405 or the like even when the power of the image processing apparatus is turned off.

  Reference numeral 411 denotes a network interface card (NIC), through which the information processing apparatus exchanges data with an external apparatus using a predetermined protocol.

  The print engine 412 shown in this figure uses a known printing technique, and examples of suitable implementation systems include an electrophotographic system (laser beam system), an inkjet system, and a sublimation method (thermal transfer) system. .

  A raster controller 407 is a controller that converts print data in PDL language received from a host computer (not shown) into image data.

  The optional device 415 is an optional device that can be installed in the image processing apparatus. The optional equipment is equipment that can be additionally installed after the additional paper feed cassette, finisher, sorter, etc., for example. It is the device I / F 409 that manages it with the controller.

  Note that the option device 415 includes a case where the option device 415 is directly connected to the device I / F 409 of the controller 401 and a case where a plurality of option devices 415 are connected to each other via a bus and can communicate with the controller 401. Furthermore, the system includes a case where a plurality of option devices 415 operate with their own power source and a system where each of the plurality of option devices 415 operates with a power source from a main power source.

  FIG. 5 is a block diagram illustrating the software configuration of the image processing apparatus in the ordering system shown in FIG. This example shows a software configuration in a control program stored in each storage device of the ordering system application 501 and the controller 401 which are control devices in the image processing apparatus 104 in the ordering system.

  Each control program is analyzed and processed by the CPU 402 of each control device.

  An operating system 512 controls the basic data input / output control of the ordering system application (ordering application) 501. Further, the operating system 512 includes a file system 521 that performs input / output control with the program / data storage unit 522. The operating system 512 includes a network interface driver 514 that communicates with an external device such as a host computer (not shown) via a communication medium of the network 101.

  Reference numeral 513 denotes an application program interface (API) that provides various functions of the operating system to various application programs.

  Here, the various applications are the order application 501 and the management application 525 for registering and managing other user applications 523 and 524 of the image processing apparatus 104.

  An update information receiving unit 504 receives update information 701 to 708 (described later) when update information of a new product is notified from the customer management server 102. The update information management unit 508 records the information in the program / data recording unit 522 via the file system 521. When the information is recorded, the update information management unit 508 notifies the system control unit 511 of the information.

  After confirming that there is an update, the system management unit 511 instructs the LED control unit 520 to turn on the LED 406 shown in FIG.

  Reference numeral 506 denotes an optional device search unit. The system control unit 511 issues an instruction to the option device search unit 506 after confirming the update information. Upon receiving this instruction, the option device search unit 506 requests the option device control 518 for an option product code, device version, and required controller version 609 (described later) that the image processing apparatus 104 is equipped with.

  Note that there may be a plurality of optional product codes, device versions, and necessary controller versions 609 described above.

  Reference numeral 510 denotes a user application search unit that makes the following request to the user application management unit 510. For example, each application product code, installed application version, and required controller version 610 of the user applications 523 and 524 are requested. Note that there may be a plurality of optional product codes, device versions, and necessary controller versions 610 described above.

  Product information collected from the option device search unit 506 and the user application search unit 510 is collected in the system control unit 511, and the system control unit 511 compares the difference with update information 701 to 708 (described later). Then, differential product information is extracted and generated.

  Then, only the difference product information is displayed on the panel 1101 (described later) of the image processing apparatus 104 via the panel operation unit 507 and the panel control unit 519. This information is also displayed on a Web application that displays information of the image processing apparatus 104.

  A catalog download receiving unit 503 downloads a desired catalog file from the customer management server 102 via the panel operation unit 507 via the panel operation unit 507 when the user designates a panel operation 1103 (described later) of the image processing apparatus. Receive. Then, the catalog data is printed via the printing unit 502 and the print control unit 515.

  At that time, communication with the customer management server 102 is performed via the network interface driver 514 and the network control 516.

  The catalog is transmitted as a predetermined electronic document file (such as a PDF format file).

  Reference numeral 509 denotes a purchase order creation unit. When the user designates panel operation 1104 (described later) of the image processing apparatus, the panel control unit 519 is passed through the panel operation unit 507, and the order data 1001 to 1007 are stored in the program / data recording unit 522. To obtain a purchase order.

  When the purchase order is created, the system supervising unit 511 creates a mail using the mail creation / transmission unit 505 and transmits the purchase order to the customer management server 102 via the mail management unit 517.

  Furthermore, when the presence / absence 607 of the user information confirmation issuance is set to “present”, a confirmation is created based on the order data 1001 to 1008.

  The confirmation document is created by overlaying the order data 1001 to 1007 and the form data 1008. Then, after creating the confirmation note, the mail creating / sending unit 505 sends a mail to the user address 603 of the user information.

  A network control unit 516 receives a notification of reception when the network interface driver 514 receives a notification from the customer management server 102 via the network 101. The network control unit 516 is a module capable of determining communication from which client and controlling communication.

  As described above, this embodiment includes an extraction function for extracting optional function information applicable to the own device from the optional function information (included in the update information) acquired from the customer management server 102. In this extraction process, product information collected from the option device search unit 506 and the user application search unit 510 is collected in the system control unit 511, and the system control unit 511 compares the difference with update information 701 to 708 (described later). And it is obtained by extracting and generating difference product information.

  And it has the notification function which notifies the option function information applicable to the own machine extracted by the extraction function. As this notification function, in the present embodiment, a user interface screen shown in FIG. 11 described later is met and displayed on the operation panel 413.

  The option function information includes new option function information for an option device that expands the functions of the image processing devices 104 to 106, and option function information updated for the option device that expands the functions of the image processing devices 104 to 106. Including.

  As a result, the user can confirm information on the newly developed optional product and the existing optional product and the improved optional product from the display on the operation panel 413. At this time, as described above, since update information other than that related to the own device is excluded from the display target in the system control unit 511, only the update information related to the own device is displayed to the user.

  The notification function notifies the display means on the operation panel of a list in a format as shown in FIG. Note that this display mode is an example, and other display modes may be used.

  Note that the image processing apparatuses 104 to 106 include an LED 406 as a status display unit that indicates the acquisition status of optional function information when update information is acquired from the customer management server 102.

  Thereby, it is possible to notify the user whether or not update information is acquired. Note that control may be performed so that audio is output at a timing when a specific operation instruction is detected via a speaker or the like with a built-in notification.

  Further, the image processing apparatuses 104 to 106 include a mail creation / transmission unit 505 that executes a mail transmission function for transmitting a mail indicating that optional function information has been acquired to an address addressed to a registered administrator.

  As a result, even when the user has received the update information while being at a location remote from the image processing apparatus 104 or the like, the user is notified of whether or not the update information has been received and prompted to confirm the update information. can do.

  Further, when catalog printing of optional function information is requested by a first button shown in FIG. 11 to be described later, catalog printing for outputting catalog information describing product functions acquired from the customer management server 102 to the print engine 412 It has a function. In this case, the catalog information is received by the catalog download receiving unit 503, converted into print data that can be printed by the print control unit 515, and then output to the print engine 412.

  Further, catalog information printing by the catalog printing manual function performs control for excluding from the charge processing target set in the print engine 412. For example, it is assumed that counter information to be added at the time of printing catalog information is subtracted by the print amount.

  Further, the image processing apparatus 104 performs the following processing when an order for an optional function is requested by the second button. For example, based on the registered user information and selected option function information, the customer management server 102 has a first creation function for creating order information for placing an order for an option device selected by the user from the display list. In addition, it has an order information transmission function for transmitting order information for the option product created by the first creation function to the management device.

  As a result, the ordering process can be performed in a timely manner following the browsing process of the optional product, and the convenience of the user is improved.

  In addition, a second creation function for creating confirmation document information that allows the orderer to confirm the order information created by the first creation function, and an administrator registered with the confirmation document information created by the second creation function And a confirmation sending function for sending to the address.

  As a result, the user confirms the contents ordered by the user, so that the contents of the optional product can be confirmed and an ordering error or the like can be dealt with promptly, thereby improving the convenience for the user.

  In the present embodiment, the confirmation note transmission function sends confirmation note information to a registered administrator by e-mail or facsimile transmission.

  In the present embodiment, a confirmation note printing function for outputting confirmation note information from the print engine 412 is provided.

  FIG. 6 is a diagram showing an example of registration information stored and managed in the HDD 405 or the external memory 414 shown in FIG. In this example, user information and installed information managed in the image processing apparatus 104 or installed product information are stored and managed in the image processing apparatus 104.

  In the user information, 601 is a user ID. This is information that enables the customer management server 102 to identify the image processing apparatuses 104, 105, and 106. Note that user information may be input from the operation panel 413 or may be acquired through communication with the customer management server 102.

  A user name 602 registers an administrator of the image processing apparatus 104. The purchase order creation unit 509 registers this user name in the purchase order as an orderer when placing an order. Note that the user name is registered on the administrator screen displayed by the WEB browser when the user name is input from the operation panel 413 or when the administrator operating the information processing apparatus on the network (not shown) executes the WEB application. There is a case.

  Reference numeral 603 denotes an administrator's mail address. Reference numeral 604 denotes a FAX number. Note that the mail order 603 and the FAX number 604 are registered in the purchase order by the purchase order creation unit 509 as the mail address / fax number of the orderer at the time of ordering.

  Also, the mail creation / transmission unit 505 transmits the confirmation letter to the registered mail address / FAX number. In transmitting the confirmation note, it is optional to perform a predetermined authentication process on the customer management server 102 and to give a predetermined encryption process, an electronic certificate, etc. to the transmission of the confirmation note.

  At this time, the transmission method is determined depending on the type of confirmation document (e-mail, FAX, or printing). If printing is designated at this time, the printing unit 502 prints the image processing apparatus 104 without sending a confirmation letter from the mail creation / transmission unit 505.

  Reference numeral 606 denotes an address of the manager of the image processing apparatus 104, and the purchase order creation unit 509 registers the purchaser's address in the purchase order when placing an order. Reference numeral 607 denotes information indicating whether or not a confirmation note is issued. If this is “present”, a confirmation note is issued.

  An installed option device information management table 609 manages the product code, the device version, and the version of the controller 401 necessary for mounting the option of the installed option device of the image processing apparatus 104.

  The installed option device information management table 609 is used at the time of confirmation processing of whether the version of the controller corresponds to the product to be updated.

  An installed application information management table 610 manages the product code of the installed application of the image processing apparatus 104, the device version, and the version of the controller 401 necessary for using the application. The installed application information management table 610 is used to check whether the version of the controller corresponds to the product to be updated.

  FIG. 7 is a diagram showing an example of the data structure of the updated product information stored and managed by the customer management server 102 shown in FIG. In the present embodiment, the updated product information is product update information that is transmitted to the image processing apparatuses 104, 105, and 106 and stored in the image processing apparatus 104.

  In FIG. 7, reference numeral 701 denotes an ID for identifying a product. This is information transmitted to the customer management server 102 as the product code 1006 of the order data when the administrator of the image processing apparatus 104 performs order processing from 1104 to be described later.

  Reference numeral 702 denotes an update date and time when the update information is updated (sent to the image processing apparatus 104). Reference numeral 703 denotes an effective date when the renewal product can be ordered, and the system control unit 511 does not display it on the panel 1101 (described later) when the current time has passed this effective date.

  Reference numeral 704 denotes a model list of image processing apparatuses corresponding to the updated product. Reference numeral 705 denotes a version list corresponding to the model of the image processing apparatus corresponding to the updated product. Reference numeral 706 denotes a list of compatible controller versions corresponding to the model.

  Reference numeral 707 denotes a thumbnail image indicating an image of a product including product information of the updated product. This image is transmitted as a thumbnail image 1201 to the image processing apparatus and displayed on the panel 1101 such as the image processing apparatus 104.

  Reference numeral 708 denotes an IP address of the customer management server 102, which is used for transmission processing at the time of catalog download or product ordering to the customer management server 102.

  FIG. 8 is a diagram showing a data structure of customer (user) information managed by the customer management server 102 shown in FIG.

  In FIG. 8, reference numeral 801 denotes an ID for identifying a customer (user). Based on this information, it is used for purchase management sent from the image processing apparatuses 104, 105 and 106 and for charge management in the charge management system 301.

  Reference numeral 802 denotes the IP address of the image processing apparatuses 104, 105, and 106. If there is update information, update information 901 to 908 is transmitted to all the image processing apparatuses 104, 105, and 106 that are managed.

  FIG. 9 is a diagram showing a data structure of updated product information managed by the customer management server 102 shown in FIG. The updated product information is recorded in the product management update information DB 310.

  In FIG. 9, reference numeral 901 denotes a product code of a product that has been updated and recorded in the customer management server 102. The image processing apparatus 104 places an order by registering this code in order data 1006 (described later). In the image processing apparatus 104, it is recorded in the program / data recording unit 522 as 701.

  Reference numeral 902 denotes an update date and time when the updated product information recorded in the customer management server 102 is updated (transmitted). This information is displayed in the product list 1102 of the panel 1101. In the image processing apparatus 104, it is recorded in the program / data recording unit 522 as 702.

  Reference numeral 903 denotes an effective date that can be used to place an order for the updated product recorded in the customer management server 102. When the current time has passed this effective date, the system management unit 511 displays it on the panel 1101 (described later). do not do. In the image processing apparatus 104, it is recorded in the program / data recording unit 522 as 703.

  Reference numeral 904 denotes a model list of image processing apparatuses corresponding to the updated product recorded in the customer management server 102. Reference numeral 905 denotes a list of compatible device versions corresponding to the model. Reference numeral 906 denotes a supported firmware version list which is a supported controller version. Further, in the image processing apparatus 104, they are recorded in the program / data recording unit 522 as 704, 705, and 706 shown in FIG.

  Reference numeral 907 denotes a thumbnail image indicating an image of the product including product information of the updated product. This image is displayed on the panel 1101 as a thumbnail image 1201 shown in FIG. In the image processing apparatus 104, it is recorded in the program / data recording unit 522 as 707.

  Reference numeral 908 denotes a product catalog file. When catalog printing 1103 (described later) is designated, the image processing apparatus 104 downloads this file and prints it.

  FIG. 10 is a diagram showing an example of the format of the purchase order created by the purchase order creation unit 509 of the image processing apparatus 104 shown in FIG.

  In FIG. 10, reference numeral 1001 denotes the user ID of the orderer, which is recorded in the customer management server as the user ID 801, and is recorded in the program / data recording unit of the image processing apparatus 104 as the user ID 601.

  A user name 1002 is recorded in the program / data recording unit of the image processing apparatus 104 as the user name 602. An e-mail address 1003 is recorded in the program / data recording unit of the image processing apparatus 104 as the e-mail address 603.

  Reference numeral 1004 denotes a FAX number, which is recorded in the program / data recording unit of the image processing apparatus 104 as the FAX number 604. Reference numeral 1005 denotes a telephone number, which is recorded in the program / data recording unit of the image processing apparatus 104 as a telephone number 605.

  Reference numeral 1006 denotes an address, which is recorded in the program / data recording unit of the image processing apparatus 104 as an address 606. A product code 1007 is selected by the user in the updated product list 1120.

  Reference numeral 1008 denotes form data, which is used when the system management unit 511 creates a confirmation document.

  FIG. 11 is a diagram showing an example of a panel screen of the image processing apparatus 104 shown in FIG. This example corresponds to the product list screen related to the expandable option device created by the customer management server 102 shown in FIG. 1 and transmitted to the image processing apparatus 104.

  In FIG. 11, reference numeral 1101 denotes a panel of the image processing apparatus 104. Reference numeral 1102 denotes a list of new products. The information of this list displays the product code 701 of the product in which the system management unit 511 shown in FIG. At that time, a thumbnail image 1201 (described later) of the product is also displayed.

  Reference numeral 1103 denotes a button displayed on the panel, and a desired product can be instructed by selecting a desired product and pressing this button by the user. Reference numeral 1104 denotes a button to be displayed on the panel, and a desired product can be ordered by selecting a desired product and pressing the button by the user.

  The processing of the image processing apparatus 104 after the user presses this button is as described above in the description of FIG. The panel may be a liquid crystal panel. In this case, the buttons 1103 and 1104 are buttons displayed on the liquid crystal panel, and it is recognized that the liquid crystal is selected (pressed) by touching the liquid crystal with a finger or the like.

  In FIG. 11, optional function information includes a product code, product thumbnail image information, and product related information. The list screen displayed on the display means includes a first button for requesting catalog printing of the selected optional function information, and a second button for requesting the customer management server 102 to order the selected optional function. Have

  As a result, when the user selects the first button for requesting catalog printing shown in FIG. 11 or the second button for requesting the customer function server 102 to order an optional function, the user can obtain information on the optional product, You can freely order optional products.

  FIG. 12 is a diagram showing an example of the thumbnail image 1201 displayed on the panel 1101 of the image processing apparatus 104 shown in FIG.

  In FIG. 12, reference numeral 1202 denotes a photograph of a product, a logo, or the like so that the product can be imaged. Reference numeral 1203 denotes a product functional outline, specifications, and the like. Reference numeral 1204 denotes product-related information, which includes information such as the price of the product, the number of days until delivery, and information (such as the manager of the image processing apparatus) that the user (administrator of the image processing apparatus) can use as reference for product ordering.

  FIG. 13 is a flowchart showing an example of a first data processing procedure in the ordering system according to the present invention. Note that (1301) to (1309) indicate steps corresponding to processing on the image processing apparatus side, and (1310) to (1314) indicate steps corresponding to processing on the customer management server side. Steps (1301) to (1309) are realized by the CPU 402 shown in FIG. 4 loading and executing a control program on the RAM 403. Steps (1310) to (1314) are realized by the CPU 202 shown in FIG. 2 loading a control program on the RAM 203 and executing it.

  If the CPU 202 determines that there is product update information in step (1311), the customer management server 102 performs the following notification. For example, in step (1312), the update information 701 to 708 is notified to the IP addresses 802 of the image processing apparatuses 104, 105, and 106 managed by the customer management server 102.

  When the image processing apparatus 104 receives a new product update notification from the customer management server 102 in step (1301), it searches for and acquires its own equipment information described later in step (1302).

  Next, in step (1303), the product code 701 and thumbnail image 707 of the product corresponding to the image processing apparatus 104 and not equipped / installed are displayed in the new product list 1102 of the panel 1101 shown in FIG. indicate.

  Next, in step (1304), the LED 406 of the image processing apparatus 104 is turned on through the LED control unit 520 to notify the user or administrator of the image processing apparatus 104 to that effect. Further, the mail creation / transmission unit 505 of the image processing apparatus 104 notifies the mail address 603 that there has been an update.

  Further, at this time, the updated product information 701 to 707 may be sent to the mail address 603 together with the mail.

  In step (1305), the user or administrator selects a desired product from the new product list 1102 on the panel 1101.

  In step (1306), it is determined whether the catalog print button 1103 on the panel 1101 is selected. If it is determined that the catalog print button 1103 on the panel 1101 is selected, the catalog is downloaded from the customer management server 102 and printed (detailed flow will be described later) in step (1307).

  Next, in step (1308), it is determined whether or not the order button 1103 on the panel 1101 is selected. If it is determined that the order button 1103 has not been selected, the process ends.

  On the other hand, if it is determined in step (1308) that the order button 1103 is selected, the process proceeds to step (1309). In step (1309), the purchase order creation unit 509 in the image processing apparatus 104 summarizes the order information 1001 to 1007 based on the product code 701 of the product for which the user has selected the desired product in the new product list on the panel 1102. To the customer management server 102.

  In step 1310, when the presence / absence 607 of the confirmation note shown in FIG. 6 is “present”, the type 608 is referred to the confirmation note, and the confirmation note is transmitted to the administrator's PC according to the information. The process ends.

  In this case, when “print” is designated, the printing unit 502 in the image processing apparatus 104 performs printing on the image processing apparatus 104.

  On the other hand, in step (1313), the purchase order management unit 307 of the customer management server 102 acquires purchase orders from the image processing apparatuses 104, 105, and 106, and in step (1314), informs the customer management unit 305 of that. Then, processing such as adding the charge of the ordered product to the counter charge of the image processing apparatus is executed, and this processing is terminated.

  As a result, the information on the latest optional device of the image processing apparatus or the application product installed in the image processing apparatus, only the necessary product information that can be handled by the own device, excluding the already equipped devices, is imaged. It is displayed on the list screen of processing devices. For this reason, the user can easily obtain necessary product information that can be handled by the user's own device, and can easily place an order from the image processing apparatus.

  Furthermore, a series of processes such as user ordering and payment from the work of notifying new product information by the management apparatus is automated, and the load on order processing on the management apparatus side is reduced.

  FIG. 14 is a flowchart showing an example of a first data processing procedure in the image processing apparatus according to the present invention. This low processing corresponds to the detailed procedure of step S1302 shown in FIG. 13 (processing until the image processing apparatus 104 searches for the equipment of its own equipment in step 1302 and displays the product information on the panel 1101). In addition, (1411)-(1427) show each step. Each step is realized by the CPU 402 shown in FIG. 4 loading and executing a control program on the RAM 403.

  First, in step (1411), time information is acquired from the image processing apparatus 104, and it is checked whether the update information has passed the effective date by referring to the effective date 703 shown in FIG. Here, if it is determined that the date is not within the effective date, this processing is terminated.

  On the other hand, if it is determined in step (1411) that the CPU 402 determines that the date and time information managed by the current system is within the valid date, the process proceeds to step (1412). In step (1412), the option device search unit 506 shown in FIG. 5 requests the option device control unit 518 for the product code and version of the installed option and the necessary controller version.

  Next, if it is determined in step (1413) that there is no equipment information, the process proceeds to step (1415) and subsequent steps. If there is one or more equipment information, the information acquired in step (1414) is shown in FIG. It is stored in the installed optional device information management table 609 shown.

  In step (1415), the user application search unit 510 requests the user application management unit 525 for the product code and version of the installed application and the controller version necessary for installation.

  In step (1416), it is determined whether one or more installed applications are present. If it is determined that one or more installed applications are not present, the process proceeds to step (1418) and thereafter.

  On the other hand, if it is determined in step (1416) that there is one or more installed applications, the acquired information is stored in the installed application option information management table 610 shown in FIG. 6 in step (1417). .

  In step (1418), the version of the image processing apparatus 104 and the version of the controller 401 are acquired from the image processing apparatus 104 from the updated product information shown in FIG.

  Next, in step (1419), attention is paid to the first updated product. In step (1420), the image processing apparatus 104 acquires the corresponding model list 704 from the updated product information shown in FIG. In step (1421), it is determined whether or not the own device is a product included in the corresponding model. Specifically, it is determined by comparing whether the corresponding model 704 acquired from the update information matches the own device. If it is determined that the corresponding model does not match, the process is terminated.

  On the other hand, if it is determined in step (1421) that it matches the corresponding model, in step (1422), the image processing apparatus 104 acquires the corresponding device version 705 from the update information.

  Then, it is determined whether or not the acquired compatible device version 705 is a compatible version. If it is determined that the version is not compatible, this process is terminated.

  On the other hand, if it is determined in step (1423) that the version is compatible, the image forming apparatus 104 acquires the corresponding controller version 706 from the update information in step (1424). In step (1425), it is determined whether the acquired controller version 706 is a compatible controller. Here, if it is determined that the controller is not compatible, this processing is terminated.

  On the other hand, if it is determined in step (1425) that the controller is compatible, the product code 701 and thumbnail image 707 of the matching product are displayed on the product list 1102 on the panel 1101 in step (1426). .

  Next, in step (1427), it is determined whether or not all products have been checked. Here, if it is determined that all products have been checked, this processing is terminated.

  On the other hand, if it is determined in step (1427) that not all products have been checked, the process proceeds to step (1420) focusing on the next product, and this is repeated for the number of models in the update list.

  FIG. 15 is a flowchart showing an example of a second data processing procedure in the image processing apparatus according to the present invention. This low processing corresponds to the detailed procedure of the ordering process in step 1309 of the image processing apparatus 104. In addition, (1501)-(1509) show each step. Each step is realized by the CPU 402 shown in FIG. 4 loading and executing a control program on the RAM 403.

  First, in step (1501), when the order button 1104 is pressed, the image processing apparatus 104 receives the user information 601 to 608 having the data structure shown in FIG. 6 from the program / data recording unit 522 in step (1502). read out.

  In step (1503), the CPU 402 determines whether one or more products are selected in the product list 1102. Here, if it is determined that it has not been selected, this processing is terminated.

  On the other hand, if it is determined in step (1503) that one or more products are selected in the product list 1102, the product code selected in the product list 1102 shown in FIG. get.

  In step (1505), the product code acquired in step (1504) and the information of user information 601 to 606 are merged, and order information 1001 to 1007 is created by the purchase order creation unit 509.

  Next, in step (1506), the created purchase order is transmitted to the customer management server 102. In step (1507), it is determined whether or not the confirmation certificate issuance 607 shown in FIG. 6 is “ON”. If it is determined in this determination that it is OFF, this processing is terminated.

  On the other hand, if it is determined in step (1507) that the confirmation issuance issuance 607 is “present (ON)”, the confirmation form data and the ordering data 1001 to 1007 are overlaid and confirmed in step (1508). Create a certificate.

  In step (1509), the created confirmation is sent to the mail address 603 or FAX number 604 in accordance with the type of confirmation 608, and this process is terminated.

  In step (1509), the created confirmation may be printed on the image processing apparatus 104 by the printing unit 502.

  FIG. 16 is a flowchart showing an example of a second data processing procedure in the ordering system according to the present invention. This processing corresponds to the catalog download and print processing procedure.

  Note that (1601) to (1605) indicate steps corresponding to processing on the image processing apparatus side, and (1606) and (1607) indicate steps corresponding to processing on the customer management server side. Steps (1601) to (1605) are realized by the CPU 402 shown in FIG. 4 loading and executing a control program on the RAM 403. Steps (1606) and (1607) are realized by the CPU 202 shown in FIG. 2 loading a control program on the RAM 203 and executing it.

  First, in step (1601), the image processing apparatus 104 detects that the user has pressed the catalog print button 1103 on the display screen shown in FIG. In step (1602), it is confirmed whether one or more products in the product list 1102 on the panel 1101 are selected. Here, if it is determined that it has not been selected, this processing is terminated.

  On the other hand, if it is determined in step (1602) that one or more products in the product list 1102 on the panel 1101 have been selected, in step (1603), the selected product code is acquired and stored in the customer management server 102. Request a catalog file.

  In step (1606), when the updated product management unit 306 of the customer management server 102 receives it, in step (1607), the updated product management unit 306 acquires the catalog file 908 from the product update information DB, and the image processing apparatus 104. Is transmitted through the communication unit 308.

  In step (1604), the catalog download receiving unit 503 of the image processing apparatus 104 receives the catalog file 908 from the customer management server 102. In step (1605), the received catalog file 908 is sent to the printing unit 502 for printing, and the process is terminated.

  The customer management server 102 calculates the number of catalog file prints and notifies the charge management unit 303 of it. The billing management unit 303 controls the catalog file to be printed not to be billed and not billed.

  FIG. 17 is a flowchart showing an example of a data processing procedure in the management apparatus according to the present invention. This process corresponds to the detailed procedure of the order process in step (1313) of the customer management server 102 shown in FIG. In addition, (1701)-(1704) show each step. Each step is realized by the CPU 202 shown in FIG. 2 loading and executing a control program on the RAM 203.

  First, in step (1701), order information 1001 to 1007 is received from the image processing apparatus 104.

  Next, in step (1702), when the purchase order management unit 307 shown in FIG. 3 receives the order information from the image processing apparatus 104, it records it in the customer information DB.

  In step (1703), the charge management unit 303 is notified of the order amount and user information. Next, in step (1704), the manager of the customer management server 102 is notified that the order information has been received, and the process is terminated.

  Accordingly, the user can make payment on behalf of the ordered option product by proxy processing using the already processed billing process, so that it is not necessary to make a transfer for a new payment and the convenience of the user is improved.

[Second Embodiment]
In the above embodiment, the case where product update information is automatically received from a customer management server has been described.

  However, based on the function selection processing of the image processing apparatus, a request for acquisition of update information is requested from the customer management server, and based on the update information that is responded at that timing, the same list of update information as in the first embodiment You may control to perform a display process.

  Specifically, as a function selection process of the image processing apparatus, when a large number of print processes are requested, it is best to notify the user of a sorter unit having a stapler or the like. Further, it is best to notify the user of information such as ADF as update information by capturing the timing at which a large number of documents are being read sequentially when reading a document.

  Also, as a scanner device, a plurality of document feeding devices, for example, devices that can selectively connect ADF and RDF as optional devices, and when the ADF is already connected, notify RDF information. It will be a thing.

  Further, even if the sorter unit is already connected, if the functions such as the stapler and the saddle finisher are not provided, the update information having the functions such as the stapler and the saddle finisher can be notified.

[Third Embodiment]
In the above embodiment, the case where a catalog file in a predetermined format is downloaded from the customer management server 102 and printed has been described.

  In the present embodiment, the catalog file format can be selected by the user, or the image processing apparatus selects and downloads a catalog file having an optimal file format.

  Accordingly, even an image processing apparatus that does not have a function of processing a PDF file can receive an optimum catalog file and print it out.

[Fourth Embodiment]
In the above embodiment, the case where a catalog file in a predetermined format is downloaded from the customer management server 102 and printed has been described.

  On the other hand, the catalog file may be configured so that the user can recognize the catalog file as a color image by transmitting it to a terminal device other than the image processing device, a mobile phone, the user's personal computer, or the like.

[Fifth Embodiment]
In the above embodiment, it has been described that the confirmation information is technical information related to the optional product. However, the delivery date when the product can be delivered to the user by ordering, the delivery date, and the delivery date and time designated by the user Etc. may be included.

[Sixth Embodiment]
The configuration of the data processing program that can be read by the ordering system according to the present invention will be described below with reference to the memory maps shown in FIGS.

  FIG. 18 is a diagram illustrating a memory map of a storage medium that stores various data processing programs that can be read by the image processing apparatus according to the present invention.

  FIG. 19 is a diagram illustrating a memory map of a storage medium that stores various data processing programs readable by the management apparatus according to the present invention.

  Although not particularly illustrated, information for managing a program group stored in the storage medium, for example, version information, creator, etc. is also stored, and information depending on the OS on the program reading side, for example, a program is identified and displayed. Icons may also be stored.

  Further, data depending on various programs is also managed in the directory. In addition, a program for installing various programs in the computer, and a program for decompressing when the program to be installed is compressed may be stored.

  The functions shown in FIGS. 13 to 17 in this embodiment may be performed by a host computer by a program installed from the outside. In this case, the present invention is applied even when an information group including a program is supplied to the output device from a storage medium such as a CD-ROM, a flash memory, or an FD, or from an external storage medium via a network. Is.

  As described above, the storage medium storing the software program code for realizing the functions of the above-described embodiments is supplied to the system or apparatus. It goes without saying that the object of the present invention can also be achieved by the computer (or CPU or MPU) of the system or apparatus reading and executing the program code stored in the storage medium.

  In this case, the program code itself read from the storage medium realizes the novel function of the present invention, and the storage medium storing the program code constitutes the present invention.

  Therefore, as long as it has the function of the program, the form of the program such as an object code, a program executed by an interpreter, or script data supplied to the OS is not limited.

  As a storage medium for supplying the program, for example, a flexible disk, hard disk, optical disk, magneto-optical disk, MO, CD-ROM, CD-R, CD-RW, magnetic tape, nonvolatile memory card, ROM, DVD, etc. Can be used.

  In this case, the program code itself read from the storage medium realizes the functions of the above-described embodiments, and the storage medium storing the program code constitutes the present invention.

  As another program supply method, a browser on a client computer is used to connect to an Internet home page. Then, the computer program itself of the present invention or a compressed file including an automatic installation function can be downloaded from the homepage by downloading it to a recording medium such as a hard disk. It can also be realized by dividing the program code constituting the program of the present invention into a plurality of files and downloading each file from a different homepage. That is, a WWW server, an ftp server, and the like that allow a plurality of users to download a program file for realizing the functional processing of the present invention on a computer are also included in the claims of the present invention.

  In addition, the program of the present invention is encrypted, stored in a storage medium such as a CD-ROM, distributed to users, and key information for decryption is downloaded from a homepage via the Internet to users who have cleared predetermined conditions. Let It is also possible to execute the encrypted program by using the key information and install the program on a computer.

  In addition, the functions of the above-described embodiments are not only realized by executing the program code read by the computer. For example, based on an instruction of the program code, an OS (operating system) running on the computer performs part or all of the actual processing. Needless to say, the process includes the case where the functions of the above-described embodiments are realized.

  Further, the program code read from the storage medium is written in a memory provided in a function expansion board inserted into the computer or a function expansion unit connected to the computer. After that, based on the instruction of the program code, the CPU of the function expansion board or function expansion unit performs part or all of the actual processing, and the processing of the above-described embodiment is realized by the processing. Needless to say.

  The present invention is not limited to the above embodiments, and various modifications (including organic combinations of the embodiments) are possible based on the spirit of the present invention, and these are excluded from the scope of the present invention. is not.

  While various examples and embodiments of the present invention have been shown and described, the spirit and scope of the present invention are not limited to the specific descriptions in the present specification by those skilled in the art.

1 is a diagram illustrating an example of an ordering system to which an image processing apparatus and a management apparatus according to a first embodiment of the present invention can be applied. It is a block diagram explaining the hardware constitutions of the customer management server shown in FIG. It is a block diagram explaining the software configuration of the customer management server in the ordering system shown in FIG. It is a block diagram explaining the hardware constitutions of the image processing apparatus in the ordering system shown in FIG. It is a block diagram explaining the software configuration of the image processing apparatus in the ordering system shown in FIG. FIG. 5 is a diagram illustrating an example of registration information stored and managed in the HDD or the external memory illustrated in FIG. 4. It is a figure which shows an example of the data structure of the update product information memorize | stored and managed by the customer management server shown in FIG. It is a figure which shows the data structure of the customer (user) information managed with the customer management server shown in FIG. It is a figure which shows the data structure of the update product information which the customer management server shown in FIG. 1 manages. It is a figure which shows an example of the format of the purchase order created by the purchase order creation part of the image processing apparatus shown in FIG. It is a figure which shows an example of the panel screen of the image processing apparatus shown in FIG. It is a figure which shows an example of the image of the thumbnail image displayed on the panel of the image processing apparatus shown in FIG. It is a flowchart which shows an example of the 1st data processing procedure in the ordering system which concerns on this invention. It is a flowchart which shows an example of the 1st data processing procedure in the image processing apparatus which concerns on this invention. It is a flowchart which shows an example of the 2nd data processing procedure in the image processing apparatus which concerns on this invention. It is a flowchart which shows an example of the 2nd data processing procedure in the ordering system which concerns on this invention. It is a flowchart which shows an example of the data processing procedure in the management apparatus which concerns on this invention. It is a figure explaining the memory map of the storage medium which stores the various data processing program which can be read with the image processing apparatus which concerns on this invention. It is a figure explaining the memory map of the storage medium which stores the various data processing program which can be read with the management apparatus which concerns on this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 101 Network 102 Customer management server 104-106 Image processing apparatus

Claims (30)

In an image processing system in which a management device and an image processing device are connected via a communication line, and the image processing device can acquire optional function information from the management device,
The image processing apparatus includes:
Extraction means for extracting optional function information applicable to the own machine from the optional function information acquired from the management device;
First notification means for notifying optional function information applicable to the own machine extracted by the extraction means;
The management device
An image processing system comprising: second notification means for notifying the image processing apparatus of optional function information for the image processing apparatus. The image processing system according to claim 1, wherein the first notification unit notifies a list to a display unit on an operation panel of the image processing apparatus. The option function information includes new option function information for an option device that expands the function of the image processing device, and option function information updated for an option device that extends the function of the image processing device. The image processing system according to claim 1 or 2, characterized in that 4. The image processing system according to claim 1, wherein the optional function information includes a product code, product thumbnail image information, and product related information. The image processing apparatus further includes a first request accepting unit that accepts a request for catalog printing of selected optional function information, and a second request accepting unit that accepts an order request for the selected optional function. The image processing system according to claim 1, wherein the image processing system is characterized in that: The image processing system according to claim 1, wherein the image processing apparatus includes a state display unit that indicates an acquisition state of the optional function information. 7. The image processing apparatus according to claim 1, further comprising a mail transmission unit that transmits a mail indicating that the optional function information has been acquired to an address addressed to a registered administrator. Image processing system.   The image processing apparatus, when receiving a request for catalog printing of optional function information by the first request receiving unit, outputs catalog information describing product functions acquired from the management apparatus to a printing unit. The image processing system according to claim 5, further comprising: an output unit.   9. The image processing system according to claim 8, wherein catalog information printing by the first output unit is excluded from a charging process target set in the printing unit. When the second request accepting unit accepts a request for ordering an optional function, the image processing apparatus adds an optional device to the management apparatus based on the registered user information and the selected optional function information. A first creation means for creating order information for placing an order;
First transmission means for transmitting the order information created by the first creation means to the management device;
The image processing system according to claim 5, further comprising: Second creation means for creating confirmation document information for allowing the orderer to confirm the order information created by the first creation means;
Second transmission means for transmitting the confirmation note information created by the second creation means to a registered administrator;
The image processing system according to claim 10, further comprising:   12. The image processing system according to claim 11, wherein the second transmission means transmits confirmation note information to a registered administrator by e-mail or facsimile transmission.   The image processing system according to claim 11, further comprising second output means for outputting the confirmation note information to the printing unit.   14. The management apparatus according to claim 10, further comprising a settlement unit that performs settlement by a charging process of the image forming apparatus based on the order information acquired from the image processing apparatus. Image processing system. An image processing apparatus capable of acquiring optional function information from a management apparatus via a communication line,
Extraction means for extracting optional function information applicable to the own machine from the optional function information acquired from the management device;
An image processing apparatus comprising: notification means for notifying optional function information applicable to the own device extracted by the extraction means. The image processing apparatus according to claim 15, wherein the notification unit notifies the display unit on the operation panel of a list. The option function information includes new option function information for an option device that expands the function of the image processing device, and option function information updated for an option device that extends the function of the image processing device. The image processing apparatus according to claim 15 or 16, characterized in that 18. The image processing apparatus according to claim 15, wherein the optional function information includes a product code, product thumbnail image information, and product related information. The image processing apparatus further includes a first request accepting unit that accepts a request for catalog printing of selected optional function information, and a second request accepting unit that accepts an order request for the selected optional function. The image processing apparatus according to claim 15, wherein the image processing apparatus is an image processing apparatus. The image processing apparatus according to claim 15, further comprising a state display unit that indicates an acquisition state of the optional function information. 21. The image processing apparatus according to claim 15, further comprising a mail transmission unit that transmits a mail indicating that the optional function information has been acquired to an address addressed to a registered administrator. Image processing device.   A first output unit configured to output catalog information describing a product function acquired from the management apparatus to a printing unit when a request for catalog printing of optional function information is received by the first request receiving unit; The image processing apparatus according to claim 19, wherein the image processing apparatus is an image processing apparatus.   23. The image processing apparatus according to claim 22, wherein catalog information printing by the first output unit is excluded from a charging process target set in the printing unit. When the second request accepting unit accepts a request for ordering an optional function, the image processing apparatus adds an optional device to the management apparatus based on the registered user information and the selected optional function information. A first creation means for creating order information for placing an order;
First transmission means for transmitting the order information created by the first creation means to the management device;
The image processing apparatus according to claim 19, further comprising: Second creation means for creating confirmation document information for allowing the orderer to confirm the order information created by the first creation means;
Second transmission means for transmitting the confirmation note information created by the second creation means to a registered administrator;
The image processing apparatus according to claim 24, further comprising:   26. The image processing apparatus according to claim 25, wherein the second transmission means transmits confirmation note information to a registered administrator by e-mail or facsimile transmission.   26. The image processing apparatus according to claim 25, further comprising second output means for outputting the confirmation note information to the printing unit. In an option product processing method in an image processing system in which a management device and an image processing device are connected via a communication line, and the image processing device can acquire optional function information from the management device,
The image processing apparatus includes:
An extraction step of extracting optional function information applicable to the own device from the optional function information acquired from the management device;
A first notification step of notifying the optional function information applicable to the device extracted by the extraction step;
The management device
An option product processing method comprising: a second notification step of notifying the image processing apparatus of optional function information for the image processing apparatus. In an option product processing method in an image processing apparatus capable of acquiring optional function information from a management apparatus via a communication line,
An extraction step of extracting optional function information applicable to the own device from the optional function information acquired from the management device;
An option product processing method comprising: a notification step of notifying of optional function information applicable to the own device extracted in the extraction step.   A program for causing a computer to execute the option product processing method according to claim 28 or 29.

Images