JP2006268145A - Transport change support system and transport change assistance method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a transport change support system and method for quickly and smoothly performing transport change, and for realizing the power saving of a station service work relating to transport change when it is impossible for a passenger using its own company line to change to the final train of another company line connected to its own company line due to the train delay of its own company line, and for constructing a highly reliable station business system. <P>SOLUTION: When receiving the train delay information of its own company line from an X company line host computer 10, an A station host computer 20 decides whether or not the train delay may cause any trouble in the final change to another company line (Y company line) based on the train delay information and information relating to the final change to the Y company line in this station (A station) acquired from a transport change management table 22 of a station business management database 21. When it is decided that the train delay may cause any trouble in the final change, predetermined procedure processing for transport change using a ticket examining machine 31 and a ticket vending machine 32 by the A station host computer 20 is made executable instead of the transport change procedure by the manual operation of a staff. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a transfer transportation support system and a transfer transportation support method, and in particular, manages a station information processing apparatus provided at a station of a company line that can be connected to another company line, and the station information processing apparatus. The present invention relates to a transfer transportation support system and a transfer transportation support method that are suitable for application to a station service system including a target management information processing apparatus.

  Various techniques for saving labor in transfer transportation during operation hours have been proposed as transfer transportation means in railway organizations.

However, with regard to transfer transportation when passengers using the company's own line are unable to transfer to the final train of the other company's line connected to the company's own line due to a delay in the company's own line, no measures are taken to reduce labor. There was a problem that not.
JP 2002-352276 A

  As mentioned above, conventionally, labor saving is required for transfer transportation when passengers using their own line cannot transfer to the final train of the other company's line that is in contact with their own line due to the delay of the train on their own line. There was a problem that no response was made.

  The present invention has been made in view of the above circumstances, and when a passenger who uses the company's own line cannot transfer to the final train of the other company's line that is in contact with the company's own line due to a delay in the company's own line, the transfer To provide a transfer transportation support system and a transfer transportation support method that can perform transportation quickly and smoothly and can save labor in the station work related to the above-mentioned transfer transportation without error and construct a highly reliable station service system. Objective.

  The present invention is based on whether the train delay of the company line interferes with the final connection to the other company line when a train delay occurs on the company line at a station of the company line that can be connected to the other company line. It is characterized by a transfer transportation support system provided with a processing means for executing a predetermined procedure process for carrying out transfer transportation when it is determined whether or not the final transfer is hindered.

  Further, the present invention comprises a station information processing apparatus provided at a station of a company line that can be connected to another company line, and a management information processing apparatus that manages the station information processing apparatus. The transfer information support system provided in the station service system, wherein the management information processing device uses the train delay information of the own company line when the train delay occurs on the own company service line. The station information processing device receives the train delay information from the management information processing device, and the train delay of the own line interferes with the final connection to the other company's line. It is characterized by comprising processing means for executing procedural processing for carrying out transfer transportation to the destination station of the transfer destination when it is determined whether or not the final transfer is hindered.

  Further, the present invention is a transfer transportation support method executed by a station service computer provided in a station of its own line capable of connecting to another company's line, and when a delay event occurs in the own company line, the own company line Judgment of whether or not the delay will affect the final connection to the other company's line, and if it is determined that it will affect the final connection to the other company's line, the transfer boarding card issuance process for the transfer and the arrangement of the transfer It is characterized by performing processing.

  If the passengers using the company's own line are unable to transfer to the last train of the other company's line that is in contact with the company's own line due to the delay in the company's own train, the transfer can be carried out quickly and smoothly. The station service work related to transfer transportation can be labor-saving without error, and a highly reliable station service system can be constructed.

Embodiments of the present invention will be described below with reference to the drawings.
FIG. 1 shows a configuration of a transfer transportation support system according to an embodiment of the present invention. Here, the station of the company line (X company line) that can be connected to the company company line X, the other company line Y is the company company line, and the other company line (Y company line) is A station.

  A transfer transportation support system according to an embodiment of the present invention includes a management information processing apparatus for X company line (hereinafter referred to as X company line host computer) 10 that constructs a part of the station service system for X company line, An X-company line station service information processing device (hereinafter referred to as an A station host computer) 20 is configured. The X company line host computer 10 and the A station host computer 20 are connected via a predetermined communication line.

  The X company line host computer 10 manages station host computers provided at a plurality of stations of the X company line, including the A station host computer 20, via the communication line.

  When a train delay occurs on the company company line (company X line), the company X line host computer 10 sends the train delay information to each station host including the station A host computer 20 to be managed via the communication line. Has a processing function to deliver to a computer. The train delay information may be delay information indicating a predicted arrival time of a delayed train, or may be delay information indicating a current delay time with respect to a specified operation time, separately for each station.

  The X company line host computer 10 is provided with a station management database 11. This station service management database 11 is provided with a transfer transportation management table 12 and a delay information management table 13. Information on the last connection to the other company's line (Y company line) and information on the transfer transportation are registered in the transfer transportation management table 12, and the delay information management table 13 stores the train delay on the company line (company X line). Each time an event occurs, information indicating the delay state is registered.

  A specific configuration example of the transfer transportation management table 12 and the delay information management table 13 is shown in FIG.

  The transfer transport management table 12 includes the company lines and stations that can be connected, the last contact time (the last departure time of the connecting company line) that can be connected, the transfer required time including a certain margin, the transfer transportation A contact address, a delay event, a transfer history (delay history), and the like are stored. The delay information management table 13 stores a train number, a line name, and a destination where a delay event has occurred, a delay occurrence time and its delay time, a delay reason, a registration date and time, and the like.

  The A station host computer 20 is installed at the A station of the company's own line (company X line) that can be connected to the other company's line (company Y line), and manages various station service equipment 30 installed on the premises of the station A. To do. The station service device 30 includes a ticket gate (automatic ticket gate) 31 and a ticket vending machine 32. The ticket gate 31 is, for example, an IC magnetic combined ticket gate that handles various types of tickets such as a commuter pass, a coupon ticket, and a ticket. The ticket vending machine 32 is a ticket vending machine having a card insertion / eject port that can be used to purchase a ticket for a boarding section using a commuter pass.

  A station management database 21 is provided in the A station host computer 20. In this station service management database 21, a transfer transportation management table 22 is provided. In the transfer transportation management table 22, information on the final connection to the other company line (Y company line) and information on the transfer transportation at the station (A station) are registered. The transfer transportation management table 22 can be created based on the information of the transfer transportation management table 12 in the station service management database 11 provided in the X company line host computer 10, for example. This transfer transportation management table 22 includes the last contact time (the last departure time of the Y company line) to the other company's line (the Y company line) at this station (A station) and a transfer requirement including a certain margin time. The time, the contact information of the transfer transportation facility, the delay event, the transfer transport history (delay history), and the like are stored.

  The A station host computer 20 transfers the transfer transportation to the transfer transportation institution 40 such as a bus or taxi company registered in the transfer management table 22 of the station service management database 21 via a predetermined communication line. Communication means to communicate the implementation.

  When the A station host computer 20 receives the train delay information distributed from the X company line host computer 10 along with the train delay of the company line (X company line), the A station host computer 20 transfers the train delay information and the station management database 21. Based on the information obtained from the management table 22, it is determined whether the train delay of the company line (company X line) at station A will interfere with the final connection to the other company line (company Y line). When it is determined that the final transfer is hindered, a transfer transportation support processing means is provided for executing a predetermined procedure process for performing the transfer transportation to the destination station of the transfer destination. This transfer transportation support processing means is realized by a CPU 23 that controls system control of the A station host computer 20 and a transfer transportation support program (APL) 25 stored in the main storage unit 24 executed by the CPU 23. The processing procedure of this transfer transportation support processing means is shown in FIG. Here, an example is a processing procedure in which a clerk performs a predetermined procedure process for the transfer transportation through a setting for performing the automatic transfer transportation procedure by the A station host computer 20 instead of the manual transfer transportation procedure. Show.

  When the A station host computer 20 receives the train delay information of its own line (X company line) from the X company line host computer 10 (step S11), the A station host computer 20 reads the train delay information and the transfer management table 22 of the station service management database 21. Based on the acquired information on the final connection to the other company's line (Y company line) at this station (A station), the train delay of the company's own line (company X line) at station A becomes the other company's line (Y It is determined whether or not the last connection to the company line is hindered (step S12).

  This determination is made, for example, by acquiring from the transfer management table 22 the last departure time of the other company's line (Y company line) at this station (A station) and the transfer required time including a certain margin time, The time obtained by subtracting the time required for transfer from the last departure time is indicated by the above-mentioned train delay information. The estimated arrival time at the A station of the delayed train (or the current delay time is added to the arrival time at the A station due to the prescribed operation) It is determined that the last transfer will be hindered.

  In the above determination (step S12), when it is determined that the final transfer will be hindered (step S12 Yes), an automatic transfer transportation procedure by the station A host computer 20 is set by the staff instead of the manual transfer transportation procedure. It is determined whether it has been set (or set) (step S13), and when it is determined that the automatic transfer transportation procedure is set (step S13 Yes), the ticket gate 31 and the ticket machine 32 are used. Execute the prescribed procedure for transfer.

  In the procedure process for the transfer transportation, contact information of the transfer transportation institution is acquired from the transfer transportation management table 22, and the contracted transportation institution 40 such as a bus or taxi company is contracted based on the acquired information. Then, the execution of transfer transportation for a predetermined number of persons is notified via the communication line (step S14). Further, a transfer transportation operation start notification is sent to the ticket gate 31 (step S15), and a transfer boarding card issue business start notification is sent to the ticket machine 32 (step S16).

  When the ticket gate 31 receives the transfer transportation operation start notification from the A station host computer 20, the ticket gate 31 performs the process of recording the transfer board ticket issuance permission information on the passenger tickets subject to the transfer transportation according to the processing procedure shown in FIG. carry out.

  When the ticket gate 31 receives the transfer transportation operation start notification from the station A host computer 20 (step S21), it starts the operation of the transfer transportation (step S22). When the ticket gates 31 are inserted during the transfer transportation operation (step S23), the ticket gate 31 determines whether or not the inserted ticket is a transfer of the section subject to the transfer transportation (step S24). ), It is determined whether or not it is the use of a train with further delay when it is a transfer of the transfer transportation target section (step S25).

  Here, when it is determined that the transfer is in the transfer transportation section (YES in step S24) and the train is delayed (YES in step S25), the transfer ticket issuance permission information is recorded in the ticket. (Step S26), the tickets are returned (Step S27). Further, when the inserted tickets are not transited to the transfer transportation target section (NO in step S24) or not used in the delayed train (NO in step S25), normal processing is performed (step S28). .

  In this way, the ticket gate 31 records the transfer ticket issuance permission information on the passenger's ticket to be transferred and returns the ticket in the transfer transportation operation.

  When the ticket vending machine 32 receives the transfer boarding card issuance permission notification from the station A host computer 20, the ticket boarding machine 31 records the boarding pass issuance permission information recorded in the ticket gate 31 according to the processing procedure shown in FIGS. Accepts tickets and issues a transfer boarding pass.

  When the ticket vending machine 32 receives a transfer boarding card issuance permission notification from the A station host computer 20 (step S31), the ticket vending machine 32 shifts to a transfer boarding card issuance enabled state (step S32). When the ticket vending machine 32 is in a state where a transfer ticket issuance can be issued and a ticket is inserted (step S33), whether or not transfer ticket issuance permission information is recorded in the inserted ticket. (Step S34), and when it is determined that the transfer boarding card issuance permission information is recorded (YES in step S34), the names of the stations in the section to be transported are displayed (step S35), and the boarding pass issuance permission is granted. It prompts the passengers who will be subject to transfer transportation who entered the tickets with the recorded information to select the station name of the transfer transportation destination. When a transfer destination station name is selected here (step S36), a transfer boarding card describing the selected station name is issued (step S37), and issuance record information of the transfer boarding card is issued to the A station host computer. 20 (step S38). After that, it is determined whether or not the inserted ticket is a ticket (for example, a commuter pass) that needs to be returned (step S39), and it is determined that the ticket is a ticket that needs to be returned. (Step S39 YES), the transfer ticket is issued on the ticket (step S40), and the ticket is returned to the passenger who receives the transfer ticket and is subject to transfer (step S41). ). When it is determined that the ticket does not need to be returned (NO in step S39), the ticket is collected. When it is determined that the transfer ticket issuing permission information is not recorded in the inserted tickets (NO in step S34), the tickets are returned as they are.

  In this way, the ticket vending machine 32 needs to issue a transfer boarding certificate and return it when the transfer ticket issuing permission information is recorded in the inserted tickets at the time of transfer transportation operation. Return the tickets and collect the tickets that do not need to be returned.

  When the station A host computer 20 receives the transfer record issuance record information from the ticket machine 32 during the transfer operation, the A station host computer 20 performs the transfer board issuance count processing according to the processing procedure shown in FIG. To the station management database 21.

  When the A station host computer 20 receives the transfer ticket issuing record information from the ticket machine 32 during the transfer operation (step S51), the A station host computer 20 performs the transfer ticket issuing and counting process, It is determined whether or not the amount of transfer transportation arranged has exceeded the number of persons (step S52). Here, if it is determined that the total value exceeds the number of transfer transportations arranged as described above (YES in step S52), the transfer for a predetermined number of persons is transferred to the transfer transportation facility 40 such as a contracted bus or taxi company. Notification of additional transportation is sent (step S53). Further, the transfer record card issuance record total information is notified to the X company line host computer 10 (step S54).

  When the X company line host computer 10 receives the transfer record issuance record total information from the A station host computer 20, the total information corresponds to the train delay event information registered in the delay information management table 13 of the station management database 11. At the same time, it is stored and managed in a predetermined storage area.

  When the transfer transportation organization 40 receives the notification of execution of the transfer transportation from the station service management database 21, the transfer transportation organization 40 arranges the transfer transportation (arrangement of vehicles) according to the processing procedure shown in FIG. When the transfer transport organization 40 receives the transfer transfer execution notification from the station service management database 21 (step S61), the transfer transport arrangement 40 makes transfer transfer arrangements (allocation arrangements) for the contracted initial predetermined number of persons (step S62). Thereafter, when an additional execution notice of transfer transportation is received from the station service management database 21 (YES in step S63), transportation arrangements (allocation arrangements) for the additional number of contracted persons are made (step S64).

  FIG. 9 shows the flow of the transfer transportation operation and expense settlement. Passengers who have a transfer boarding card issued by the ticket vending machine 32 and who are eligible for transfer transport pass the transfer boarding card to the transfer transport vehicle staff (driver), board the transfer transport vehicle, and transfer boarding pass Get off at the transfer destination station described in (1) (Steps S71, S72). The transfer transportation organization 40 such as a contracted bus, taxi company, etc. charges the transfer transportation cost to the railway company of the X company line based on the transfer boarding card received (collected) from the passenger who has been transferred and transferred (step S73). ). The railway company of company X line refers to the total information stored in the delay information management table 13 of the station management database 11 in association with the train delay event information in response to the charge from the transfer transportation facility 40. Then, it is determined whether or not the claim is valid (steps S74 and S75). If valid (step S75 YES), the settlement is made, and if not valid (step S75 NO), the transfer transportation system 40 is reviewed. After requesting and agreeing, settlement is performed (step S76).

  By constructing the transfer transportation support system as described above in the station service system, for the reason of the railway company side of the train delay, the last of the other railway companies that the passengers using the railway company line is liaison transport It is possible to save labor for transfer transportation procedures and arrangements in the transfer transportation of passengers when it is not possible to transfer to the train, and it is possible to reduce congestion related to the transfer transportation.

  In the above-described processing, a procedure for executing a predetermined procedure process for the transfer transportation through the setting in which the attendant performs the automatic transfer transportation procedure by the A station host computer 20 instead of the manual transfer transportation procedure is performed. As shown in the example, the setting by the attendant is omitted, and when it is determined that the final transfer is hindered (step S12 Yes), the automatic transfer transportation procedure using the ticket gate 31 and the ticket machine 32 may be started. Good.

  In the above-described embodiment, the A station host computer 20 that manages the station service equipment 30 including the ticket gate 31 and the ticket vending machine 32 causes a delay occurrence event that a train delay has occurred on the company company's own line from the X company line host computer 10. In response to this, it is determined that the delay in the train hinders the final connection to the other company's line, and in accordance with the determination, the system is configured to perform transfer transportation procedures and arrangements using the ticket gate 31 and the ticket vending machine 32. For example, when an attendant (station employee) inputs delay occurrence information to the A station host computer 20, the A station host computer 20 uses the station equipment 30 other than the ticket gate 31 and the ticket vending machine 32 to perform transfer transportation. It is also possible to adopt a system configuration that performs procedures and arrangements.

The block diagram which shows the structure of the transfer transportation assistance system which concerns on embodiment of this invention. The figure which shows the structural example of the station service management database provided in the X company line host computer of the transfer transportation support system which concerns on embodiment of this invention. The flowchart which shows the process sequence of the transfer transportation assistance process means which concerns on embodiment of this invention. The flowchart which shows the process sequence of the ticket gate which concerns on embodiment of this invention. The flowchart which shows the process sequence of the ticket vending machine which concerns on embodiment of this invention. The flowchart which shows the process sequence of the ticket vending machine which concerns on embodiment of this invention. The flowchart which shows the issuing total process procedure of the transfer boarding card | curd in the transfer transportation operation | movement of the A station host computer which concerns on embodiment of this invention. The flowchart which shows the process sequence of the transfer transportation system which concerns on embodiment of this invention. The flowchart which shows the operation | movement of transfer transportation and the flow of expense settlement which concern on embodiment of this invention.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 10 ... X company line host computer, 11 ... Station service management database (station service management DB), 12 ... Transfer transportation management table, 13 ... Delay information management table, 20 ... A station host computer, 21 ... Station service management database (station) Service management DB), 22 ... transfer transportation management table, 23 ... CPU, 24 ... main memory, 25 ... transfer transportation support program (APL), 30 ... station service equipment, 31 ... ticket gate, 32 ... ticket vending machine, 40 ... Transfer transportation.

Claims (15)

  When a train delay occurs on the company's own line at a station on the company's own line that can be connected to another company's line, determine whether the train delay on the company's own line will interfere with the final connection to the other company's line And a transfer transportation support system comprising processing means for executing a predetermined procedure for carrying out the transfer transportation when it is determined that the final transfer is hindered. Provided in a station service system equipped with an information processing device for station service installed in a station on its own line that can be connected to another company line, and a management information processing device that manages the information processing device for station service A transfer transportation support system,
The management information processing apparatus comprises delay information distribution means for distributing train delay information of the company line to each station information processing apparatus of the company line when a train delay occurs on the company line,
When the station information processing apparatus receives the train delay information from the management information processing apparatus, the station information processing apparatus determines whether or not the train delay of the company line interferes with the final connection to the other company line, and the final connection A transfer transportation support system comprising processing means for executing a procedural process for carrying out transfer transportation to a destination station of a transfer destination when it is determined that the operation is disturbed.   The information processing device for station service includes a station service management database storing information related to the final connection to the other company line and information related to transfer transportation, and the processing means receives the train delay information from the management information processing device. Is received from the station management database, information about the final connection to the other company line, and based on the acquired information and the train delay information, the train delay of the company line is transferred to the other company line. The transfer transportation support system according to claim 2, further comprising a determination processing means for determining whether or not the last transfer is disturbed.   4. The transfer transportation support system according to claim 2, wherein the processing means performs a transfer boarding card issuance process based on a predetermined condition in a procedure process for carrying out the transfer transportation.   5. The transfer according to claim 4, wherein the processing means performs the transfer transportation arrangement process based on information relating to the transfer transportation acquired from the station service management database in a procedure process for carrying out the transfer transportation. Transportation support system. The station information processing device manages station service equipment including ticket gates and ticket machines in the station,
The processing means includes an instruction means for instructing an operation start and an operation period of the transfer transportation to the ticket gate managed by the station information processing apparatus in the procedure processing for carrying out the transfer transportation,
The ticket gate determines whether the contestant is a transfer transport person based on the read information of the tickets entered at the time of the start during the transfer transport operation period. Or a ticket gate processing means for recording transfer ticket issuance permission information on the inserted tickets and discharging the tickets and returning them to the contestants when it is determined that the ticket is entered. 5. The transfer transportation support system according to 5. The processing means includes an instruction means for instructing the operation start and the operation period of the transfer transportation to the ticket vending machine managed by the station information processing apparatus in the procedure processing for carrying out the transfer transportation,
The ticket vending machine determines whether or not the captured tickets are the tickets in which the transfer ticket issuance permission information is recorded within the operation period of the transfer transportation, and the transfer ticket issuance permission is determined. 7. The transfer transportation support system according to claim 6, further comprising a transfer board issuing processing means for issuing a transfer boarding card when the information is a boarding ticket on which information is recorded.   8. The transfer transportation support system according to claim 7, wherein the ticket vending machine includes operation input means for inputting a disembarkation station, and recording means for recording the disembarkation station input by the operation input means in the transfer boarding pass.   The ticket vending machine determines whether or not to collect the tickets on which the transfer ticket issuance permission information is recorded, and displays information indicating that a transfer ticket has been issued to the tickets that are determined not to be collected. The transfer transportation support system according to claim 7 or 8, further comprising ticket return means for returning after recording.   The transfer transportation support system according to claim 9, wherein the ticket vending machine includes notification means for notifying the station information processor of the number of transfer board issuance cards.   9. The transfer transportation support according to claim 7 or 8, wherein the station information processing apparatus includes transfer execution notification means for notifying the management information processing apparatus of transfer execution information based on a transfer boarding card issued by the ticket vending machine. system. A transfer transportation support method executed by a station service computer installed at a station of the company's own line that can be connected to another company's line,
When a delay event occurs in the company line, determine whether the delay of the company line affects the final connection to the other company line,
A transfer transportation support method characterized in that when it is determined that it affects the final connection to the other company's line, a transfer boarding card issuance process for transfer transportation and a transfer transport arrangement process are performed.   13. The transfer transportation support method according to claim 12, wherein the transfer boarding card issuance process is performed using a ticket gate and a ticket vending machine installed at the station. The ticket gate
Detecting that the tickets have been inserted; and
Reading the record information of the inserted tickets, and determining whether the contestant is a subject of the transfer transportation based on the read information;
When it is determined that the contestant is the transfer transportation subject, the transfer ticket issuing permission information is recorded on the inserted tickets, and
The transfer transportation support method according to claim 13, further comprising the step of discharging a ticket on which the transfer boarding card issuance permission information is recorded and returning it to the contestant. The ticket machine
Determining whether or not the tickets taken into the ticket vending machine are tickets in which the transfer ticket issuance permission information is recorded;
15. The method of claim 14, further comprising: issuing a transfer ticket that describes a disembarking station when it is determined that the captured ticket is a ticket that records transfer ticket issuance permission information. The transfer transportation support method described.

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