JP2006079308A - Driver support device and driver support system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a driver support device for supporting the business activity of a driver. <P>SOLUTION: This driver support device mounted on a taxi for supporting the business activity of the driver of a taxi is provided with a transmitting/receiving means 30 for wirelessly transmitting/receiving various information to/from a road side unit 110 set on a road side, an event information extracting means 12a for extracting event information showing an event to be held in a region where at least the driver performs business from among the information received by the transmitting/receiving means 30, an event information storing means 13 for storing the event information extracted by the event information extracting means 12a, an output instructing means 12b for instructing the output of the event information stored in the event information storing means 13 in a predetermined timing for making the driver recognize it and an event information output means 50 for outputting the event information instructed by the output instructing means 12b. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a crew member support apparatus and a crew member support system, and more particularly to a crew member support apparatus and a crew member support system for supporting sales activities of a taxi crew member.

  Conventionally, taxis are equipped with a taxi meter that calculates a fare based on the travel distance and travel time of the mounted taxi and an approved fee system, and sequentially displays the billing fee. In addition, taxis also include an external meter that displays taxi fees according to the tax system specific to the taxi company, a printer that issues taxi receipts, handy numeric keys that allow the crew to perform various inputs, taxi fees It is equipped with multiple devices that work with taximeters, such as card readers that read information on various approval cards.

The present applicant has proposed a setting device that can easily change the setting values of a plurality of devices mounted on a taxi. According to the setting apparatus, the change information includes change data for changing the setting value of the device and target data for specifying the change target, and the setting of a plurality of devices can be changed by the change information. By doing so, a common setting device has been realized (Patent Document 1).
JP 2001-76187 A

  However, it has been equipped with multiple devices to improve service for taxi passengers and support work for crew, and the maintenance of the devices has been improved, but the number of passengers has decreased due to the recession, etc. As the industry continues to be harsh, taxi companies and others wanted to improve sales efficiency through their own sales activities. Therefore, taxi companies, etc., notified crew members before starting operations to support crew members' sales activities prior to operation, etc. There were cases where the information was forgotten or not communicated well, and it was not an effective support for sales activities by crew members.

  Therefore, in view of the above-described problems, an object of the present invention is to provide a crew member support apparatus and a crew member support system that support a crew member's sales activities.

  In order to solve the above problems, the crew support device according to claim 1 according to the present invention is mounted on a taxi as shown in the basic configuration diagram of FIG. 1 and is used to support the sales activities of the crew of the taxi. A support device that transmits and receives various types of information wirelessly with a roadside device 110 installed on the roadside, and an area where at least the crew member operates from the information received by the transmission and reception unit 30 Event information extracting means 12a for extracting event information indicating an event held in the event, event information storing means 13 for storing event information extracted by the event information extracting means 12a, and the event information storage for allowing the crew to recognize the event information. Output instruction means 12b for instructing output of event information stored in the means 13 at a predetermined timing; An event information output means 50 for outputting the event information whose serial output instruction unit 12b instructs, characterized in that it comprises a.

  According to the crew support device of the present invention described in claim 1, when information is received from the roadside device 110 by the transmission / reception means 30, event information is extracted from the information by the event information extraction means 12a, and the event information Is stored in the event information storage means 13. Then, when the output instruction means 12b instructs the crew member to recognize at a predetermined timing such as when a taxi leaves, every predetermined time, or when event information is received, the event information output means 50 Information is output.

  In order to solve the above-mentioned problem, the invention according to claim 2 is the crew member support apparatus according to claim 1, wherein the event information output means 50 includes the event information as shown in the basic configuration diagram of FIG. 1. Is printed and output to the crew.

  According to the crew support device of the present invention described in claim 2, when the output is instructed by the output instruction means 12b, the instructed event information is printed on the paper by the event information output means 50 and output. .

  In order to solve the above-mentioned problem, the invention described in claim 3 is characterized in that, as shown in the basic configuration diagram of FIG. 1, in the crew support device according to claim 1 or 2, the event information extracted by the event information extraction means 12a The event information is output when the start time approaches, based on the start time data indicating the disclosure time of the event included in the event information stored in the event information storage unit 13 Timing setting means 12c for setting timing is further provided, and the output instruction means 12b further instructs to output corresponding event information at the timing set by the timing setting means 12c.

  According to the crew support device of the present invention described in claim 3, when event information is extracted by the event information extraction means 12a and stored in the event information storage means 13, start time data possessed by the event information Based on the above, the timing setting means 12c sets the timing for outputting the event information when the event start time approaches. At that timing, output of event information is instructed by the output instruction means 12b.

  In order to solve the above problems, the crew support system according to claim 4 according to the present invention is a crew support system for supporting sales activities of a taxi crew as shown in the basic configuration diagram of FIG. 1, the event information generation device 100 that generates the event information to be output by the crew support device 1, and the event information generated by the event information generation device for the taxi to be delivered A roadside device 110 provided so that transmission is possible, and the transmission / reception means 30 of the crew support device 1 receives the event information from the roadside device 110 according to the taxi exit. To do.

  According to the crew support system of the present invention described in claim 4 above, when there is an event held in an area where a taxi crew operates, event information indicating the event is generated by the event information generation device 100, Transmission of event information is instructed to the roadside device 110. When the taxi approaches the roadside device 110 at the time of delivery, the crew member support apparatus 1 receives event information from the roadside device 110. Then, the event information is output to the crew by the crew support device 1.

  As described above, according to the crew support device of the present invention described in claim 1, when event information corresponding to the area where the crew operates is received from the roadside device, the event information is output to make the crew recognize the event information. Since it was made to do so, a crew member can be made to recognize the event held in a sales area, and a crew member can make the business plan of the day based on the event information. Therefore, since it is possible to cause the crew members to recognize information that is often forgotten by the crew, and to operate based on the information, it is possible to improve sales efficiency.

  According to the invention described in claim 2, in addition to the effect of the invention described in claim 1, since the event information received by the crew support device is printed on a sheet or the like, Since the event information is printed on paper, the taxi company can prevent the crew from forgetting the information even if the taxi company provides a large amount of information. , Can reliably support the sales activities of the crew.

  According to the third aspect of the present invention, the timing for outputting the event information is set when the event start time indicated by the event information received by the crew support device approaches, and the event information is output at that timing. As a result, it is possible to make the crew members aware that the start of the event is approaching, and to make it operate, so that it is possible to further improve the business efficiency.

  As described above, according to the crew support system of the present invention described in claim 4, the event information generated by the event information generation device is transmitted from the roadside device to the taxi to be delivered, and the crew mounted on the taxi. Since the support device outputs the received event information to the crew, the event information can be surely recognized by the crew support device when the taxi leaves without bothering the crew. It is possible to have the crew make a business plan for the day based on information. Accordingly, the sales activities of the passengers can be supported, which can contribute to the improvement of business results.

  DESCRIPTION OF EMBODIMENTS Hereinafter, an embodiment of a crew member support system including a crew member support apparatus according to the present invention will be described with reference to the drawings of FIGS.

  Here, FIG. 2 is a system configuration diagram showing an example of the crew support system of the present invention, FIG. 3 is a configuration diagram showing an example of a schematic configuration of the connection box of FIG. 2, and FIG. FIG. 5 is a flowchart illustrating an example of a crew member support process to be executed, and FIG. 5 is a diagram illustrating an output example of event information.

  As shown in FIG. 2, the crew support system includes a DSRC (dedicated short-range communication: Dedicated Short) between a taxi system 1 installed in a taxi, an event information generation device 100 provided in a taxi company, and a taxi to be issued. Roadside device 110 provided on the roadside of a taxi company so that range communication is possible.

  The taxi system 1 includes a connection box 10, a taximeter 20, a vehicle-mounted device 30, a handy terminal 40, and a printer 50. And the connection box 10 mentioned later is equipped with the connection part which connects the taximeter 20, the onboard equipment 30, the handy terminal 40, and the printer 50, and it is set so that the cooperation between several apparatuses connected to this connection box 10 may be taken. It is composed.

  In the best mode, the case where the crew support apparatus of the present invention is realized by the connection box 10, the vehicle-mounted device 30, and the printer 50 will be described. However, the present invention is not limited to this, and the connection box 10 and the vehicle-mounted device are mounted. Various forms such as a combination of the device 30, the handy terminal 40 and the vehicle-mounted device 30 or other devices can be used.

  As is well known, the taximeter 20 includes a display unit for displaying a fare, etc., and an operation unit operated by a crew member according to payment, actual vehicle (rental), etc. Tariff state signals and the like corresponding to each tariff state such as running, payment, 20% increase, and receiving vehicle are output to the connection box 10.

  The in-vehicle device 30 is mounted on a taxi dashboard or the like so as to face obliquely upward with respect to the traveling direction. As is well known, the vehicle-mounted device 30 performs wireless communication with a wireless fee processing device installed at a gate on a toll road, and is charged by electronic cash information stored in a mounted card. It is used in an automatic toll collection system (ETC: Electronic Toll Collection System) that automatically collects tolls on roads. Further, when the vehicle-mounted device 30 receives a radio signal from the roadside device 110, the radio signal is A / D converted and output to the connection box 10 as reception information.

  In the best mode, these existing technologies are applied to shorten the development schedule. However, the present invention is not limited to this, and the communication area can be formed in spots. For example, various communication modes such as a radio signal, light, infrared rays, electromagnetic induction, etc. at other frequencies can be used.

  As is well known, the handy terminal 40 includes a display unit that displays various types of information, an operation unit that inputs various types of information, a reading unit that reads card information from a credit card, and the like. The fee information generated in the taximeter 20 is transmitted to the handy terminal 40 via the connection box 10, and the handy terminal 40 is based on the approval card information read from the approval card such as a credit card and the received fee information. It is possible to make a final decision.

  The printer 50 is provided in the vicinity of the taxi meter 20 and outputs a receipt, a usage note, etc. according to the taxi fee payment based on the receipt information input from the connection box 10 when the taxi fee is paid. Yes.

  Next, the configuration of the connection box 10 corresponding to the control unit of the crew member support apparatus of the present invention will be described with reference to the drawing of FIG.

  In FIG. 3, reference numeral 11 denotes a read-only memory (ROM), in which various programs such as a crew support program for realizing a crew support process described later, fixed data, and the like are stored. Reference numeral 12 denotes a central processing unit (CPU). The CPU 12 operates according to a control program stored in the ROM 11 in advance.

  Reference numeral 13 denotes an electrically erasable / rewritable read-only memory (EEPROM). The EEPROM 13 stores individual vehicle setting information such as function setting information. Reference numeral 14 denotes a readable / writable memory (RAM). The RAM 14 has a data area for storing various data generated in the process of the CPU 12, a work area used for the process, and the like.

  Reference numeral 15 denotes a clock IC with a calendar function. The clock IC 15 receives power from a power source 15a connected thereto, and “year”, “month”, “day”, “hour”, “minute”, “second” ”Is output to the CPU 12. Reference numeral 16 denotes an interface unit, and the taximeter 20, the vehicle-mounted device 30, the handy terminal 40, and the printer 50 are connected to the CPU 12 via the interface unit 16.

  The EEPROM 13 has an event storage area for storing event information generated by the event information generating apparatus 100 and received from the roadside device 110. The event information includes event data indicating the event to be held and start time data indicating the start time of the event. The event data is configured so that the location of the event and the content of the event can be recognized. For example, the event data is set such that the giant VS Hanshin battle is held at Tokyo Dome. In this way, by setting the event location in the event data, the sales activities can be supported more accurately.

  In addition, in this best mode, instruction data indicating the contents of the operation during operation such as “Please drive safely” is added to the event information, and when the event information is output, the instruction data is also output. It is configured to do.

  Next, an example of a processing outline according to the present invention performed by the CPU 12 of the connection box 10 will be described with reference to a flowchart of FIG.

  When the connection box 10 is activated in response to the supply of power, the program is executed by the CPU 12, and when the crew support process is called from the host program, information received from the vehicle-mounted device 30 via the interface unit 16 in step S11. Whether or not a signal is received from the roadside device 110 is determined based on whether or not there is an input. If it is determined that it has not been received (N in S11), this determination process is repeated to wait for reception from the roadside device 110. On the other hand, if it is determined that it has been received (N in S11), the process proceeds to step S12.

  In step S12 (event information extraction means), reception information in which identification data for identifying predetermined event information is set at a predetermined address of the reception information is extracted as event information, and extracted in step S13. The event information is stored in the event storage area of the EEPROM 13, and then the process proceeds to step S14.

  In step S14 (output instruction means), the instruction information for instructing the printing (output) of the extracted event information is output to the printer 50, whereby the event information is printed by the printer 50, and then the process proceeds to step S15.

  In step S15 (timing setting means), the event information is output when the start time approaches, based on the start time data of the event information stored in the EEPROM 13 and the setting condition information stored in advance in the ROM 11 or the like. A timing (output time) is set, and the timing is stored in the EEPROM 13 in association with the event information, and then the process proceeds to step S16. As an example of the setting condition information, it indicates how long the event information is output before the start time of the event, and can be arbitrarily set by a taxi company, a crew member, or the like.

  In step S16, the time acquired from the clock IC 15 is compared with the timing corresponding to each event information every predetermined time, and it is determined whether there is a corresponding (matching) timing based on the comparison result. If it is determined that there is no corresponding timing (N in S16), the timing monitoring is continued by repeating this determination process. On the other hand, if it is determined that there is a corresponding timing (Y in S16), the event information is stored in a predetermined area of the RAM 14, and then the process proceeds to step S17.

  In step S17 (output instruction means), the instruction information for instructing the printing (output) of the event information in the RAM 14 is output to the printer 50, whereby the event information is printed on the paper by the printer 50, and then the process proceeds to step S18. . Since the event information is printed in step S14, the event information can be output to the taximeter 20, the vehicle-mounted device 30, the handy terminal 40, etc. and displayed on the display unit here.

  In step S18, it is determined whether an end request has been received. If it is determined that an end request has not been received (N in S18), the process returns to step S16, and a series of processes is repeated. On the other hand, if it is determined that an end request has been received (Y in S18), the process ends.

  As is clear from the above description, in the present best mode, the CPU 12 of the connection box 10 corresponds to the event information extracting means and the output instruction means described in the claims, and the transmitting / receiving means is connected to the vehicle-mounted device 30. The event information output means corresponds to the printer 50.

  Next, the event information generating apparatus 100 provided in a taxi company or the like uses a personal computer or the like. Then, by executing the event information generation program stored in the built-in storage device, for example, an event to be held based on the input screen is input to the operator, and the event information described above is generated based on those inputs. Transmits to the roadside device 110.

  As is well known, the roadside device 110 can communicate with a transmission / reception circuit that enables DSRC communication with the vehicle-mounted device 30 via an antenna and the event information generation device 100 via a dedicated line, the Internet, or the like. A communication unit that controls the communication, and a storage unit that stores event information and the like. And event information generating device 100 will transmit event information memorized by storage part to onboard equipment 30, if it detects that a taxi transmitted to a communication area according to reception from onboard equipment 30.

  Next, an example of the operation (action) of the crew support system configured as described above will be described with reference to an output example of event information in FIG.

  For example, in the taxi company's sales area, today ’s events include two events: “AM10: 00 to the world's taxi exhibition at Tokyo Big Sight” and “PM6: 30 to Tokyo Dome at Giant VS Hanshin Battle”. In this case, the event information generation device 100 generates event information indicating these events and prompts the crew to drive safely, and transmits the event information to the roadside device 110. And the roadside device 110 memorize | stores the received event information in a memory | storage part, and monitors the approach of a taxi. And when the taxi to take out approaches the roadside device 110, the roadside device 110 transmits the event information memorize | stored in the memory | storage part with respect to the vehicle equipment 30 of a taxi.

  When the vehicle-mounted device 30 receives the event information, the connection box 10 extracts the event information and instructs the printer 50 to print (output). As a result, as shown in FIG. 5, the printer 50 prints the event information on a sheet so as to make the crew member recognize the event held on the business day. And since the received event information is printed on paper, etc., it is possible to refrain from the paper on which the event information is printed to the crew member who took the taxi, even when the amount of information to be provided to the crew is large, It is possible to prevent the information provided by the taxi company from being forgotten.

  In addition, when the timing corresponding to the received event information is set, the connection box 10 monitors the timing thereafter, and when the timing is detected, the corresponding event information is printed on a sheet or the like. Therefore, based on the event information printed on the paper, the crew can be made aware that the start of the event is approaching and can be operated, so that it is possible to further improve the sales efficiency.

  As described above, according to the crew support system of the present invention, the event information generated by the event information generation device 100 is transmitted from the roadside device 110 to the taxi to be delivered, and the connection box (crew) installed in the taxi is sent. The support device 10) prints (outputs) the event information received by the vehicle-mounted device 30 to the crew member with the printer 50, so that the event information can be reliably connected when the taxi leaves, without bothering the crew member. Since the crew can be recognized by the box 10, the crew can make a business plan for the day based on the event information. Accordingly, the sales activities of the passengers can be supported, which can contribute to the improvement of business results.

  In the above-described best mode, the event information output means in the claims is used as the printer 50 to print the event information on the paper. However, the event information output can be displayed on the handy terminal 40. The event information output means can also be realized by other devices such as voice output.

  In the best mode described above, the event information is printed on the paper when the taxi leaves. However, it is possible to always output according to a predetermined operation by the crew, or the event start time approaches. It is possible to adopt various forms such as outputting when detecting that.

  Furthermore, in the above-described best mode, the case has been described where event information is output again when the event start time indicated by the event information approaches, but the present invention is not limited to this, and event information is received. Only when it is done, the event information can be output, for example, according to the policy of the taxi company, the desire of the crew, etc.

  Also, if event information is received from a roadside device provided by a company other than a taxi company, only event information corresponding to the sales area can be taken into the crew support device (connection box 10). Can provide sales support.

It is a figure showing the basic composition of the crew member support device and crew member support system concerning the present invention. It is a system configuration figure showing an example of a crew member support system of the present invention. It is a block diagram which shows an example of schematic structure of the connection box of FIG. It is a flowchart which shows an example of the crew member assistance process which CPU of FIG. 3 performs. It is a figure which shows the example of an output of event information.

Explanation of symbols

1 Crew support device 12a Event information extraction means (CPU)
12b Output instruction means (CPU)
30 Transmission / reception means (vehicle equipment)
50 Event information output means (printer)
100 Event information generator 110 Roadside unit

Claims (4)

A crew support device mounted on a taxi for supporting sales activities of the taxi crew,
Transmission / reception means for transmitting and receiving various information wirelessly with a roadside device installed on the roadside,
Event information extracting means for extracting event information indicating an event held in an area where the crew operates at least from the information received by the transmitting / receiving means;
Event information storage means for storing event information extracted by the event information extraction means;
Output instruction means for instructing output of event information stored in the event information storage means for the crew member to recognize at a predetermined timing;
Event information output means for outputting the event information instructed by the output instruction means;
A crew member support device comprising: The crew member support apparatus according to claim 1, wherein the event information output unit prints the event information and outputs the printed event information to the crew member. In response to the extraction of the event information by the event information extraction unit, when the start time approaches based on start time data indicating the disclosure time of the event included in the event information stored in the event information storage unit A timing setting means for setting the timing for outputting the event information;
The crew support device according to claim 1 or 2, wherein the output instruction unit further instructs output of corresponding event information at a timing set by the timing setting unit. A crew support system for supporting sales activities of taxi crew,
The crew member support device according to claim 1, an event information generation device that generates the event information to be output by the crew member support device, and transmission of event information generated by the event information generation device to the taxi to be shipped A roadside device provided so that
The transmission / reception means of the crew support apparatus receives the event information from the roadside device in response to the taxi leaving. The crew support system.

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