JP2006079176A - Franchise headquarter server and franchise management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a franchise headquarter server and a franchise management system capable of performing efficient franchise management. <P>SOLUTION: This franchise headquarter server 1 connected through a network N to a customer terminal 2 for receiving the order of education software or an education seminar 12e2 from the customer terminal 2 is provided with: a business zone database 12b in which virtual store Web sites 12B1... installed on a network N and preliminarily set address information 12b2 in the business zone of each virtual store Web site 12B1... are stored to be made correspond to each other; a means for deciding the virtual store Web sites 12B1... by retrieving the address information 12b2 in the business zone of the business zone database 12b based on the address information of a customer 5 transmitted from the customer terminal 2; and a means for moving data from a headquarter Web site 12A to Web pages of the decided virtual store Web sites 12B1... by the control of a CPU 10. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to an electronic commerce system operated in a franchise format.

  Conventionally, headquarters servers connected to customer terminals via the Internet and other networks provide customers with information on products and services, orders from customers, and franchise contracts with headquarters 2. Description of the Related Art Electronic commerce systems are known in which merchandise is sent from a physical store operated by a person and services are provided.

  In the electronic commerce system as described above, a virtual store website corresponding to each real store is provided on the network, the virtual store website and the headquarter server are connected via the network, and the owner of each real store There is known a method of managing each physical store by operating a virtual store website in cooperation with the headquarters (for example, Patent Document 1).

There is also known an electronic commerce system in which only a virtual store website is provided without providing a real store in order to reduce expenses such as facility costs, and a member performs business such as advertising (for example, Patent Document 2). .
JP 2001-265941 A JP 2001-101299 A

By the way, in the above-mentioned electronic commerce system, for example, when an order for goods or services is directly provided from the customer to the franchise headquarters site, a list of franchise member stores is presented, and the customer selects a franchise member store from among them. It is common to do.
However, in such an electronic commerce system, if a franchise member store does not have a real store, it is not easy for the customer side to select a franchise member store, while the franchise member store side also secures an appropriate customer. However, since it is not clear to which franchise member stores the sales from customers should be distributed, there is a problem that the efficiency of the determination of sales distribution is not good.
In addition, when providing a service at each franchise member store, there is a problem that the service providing efficiency is not good when the number of customers who have ordered the service is small.

  The subject of this invention is providing the franchise headquarters server and franchise management system which can implement | achieve efficient franchise management.

  In order to solve the above-mentioned problem, the invention described in claim 1 is a franchise headquarter server connected to a customer terminal via a network and receiving an order for goods or services from the customer terminal that has accessed the headquarters website. The business area information storage means for storing the virtual franchise member store on which the website is provided and the address information within the business area of each virtual franchise member store set in advance in association with each other, transmitted from the customer terminal Based on the address information of the customer, the address information in the sales area information storage means is searched to determine the corresponding virtual franchise member store, and the virtual franchise member determined by the member store determination unit Moving means for moving from the headquarters website to the store website , Characterized in that it comprises a.

  The invention according to claim 2 is a virtual franchise provided on a network in a franchise headquarter server connected to a customer terminal via a network and receiving orders for goods or services from the customer terminal that has accessed the headquarters website. Based on the business area information storage means for storing the associated store and the address information within the business area of each virtual franchise member store set in advance in association with the address information of the customer transmitted from the customer terminal, the business By searching the address information in the area information storage means, the member store determining means for determining the corresponding virtual franchise member store and the sales of the virtual franchise member store determined by the member store determining means are received by the customer. Sales storage means for recording and storing sales of the goods or services , Characterized in that it comprises a.

  The invention according to claim 3 is a virtual franchise member store provided on a network in a franchise headquarter server connected to a customer terminal via a network and receiving an order for service from the customer terminal that has accessed the headquarters website. And business area information storage means for storing the address information within the business area of each virtual franchise member store set in advance, and the business area information based on the customer address information transmitted from the customer terminal By searching for address information in the storage means, a member store determining means for determining the corresponding virtual franchise member store, and an order quantity storage means for storing an order for providing a predetermined service for each virtual franchise member store within a predetermined period; Each virtual franchise member store stored in the order number storage means Based on the orders number, characterized by comprising a providing location determination means for determining a providing place of the service provision in the two or more virtual franchisees store one or adjacent, the.

  The invention according to claim 4 is the franchise headquarter server according to claim 3, wherein the providing location determining means is adjacent to the number of orders in one virtual franchise member store when the number of orders is less than a predetermined number. It is determined that service provision is performed jointly with two or more virtual franchise member stores, and the vicinity of the center of the entire business area of the virtual franchise member store jointly performed is determined as a provision place.

  The invention according to claim 5 is a franchise management system comprising: a customer terminal; and a franchise headquarter server that receives an order for goods or services from the customer terminal that has accessed the headquarters website via a network. The server includes a business area information storage unit that stores a virtual franchise member store in which a website is provided on a network and address information within a business area of each virtual franchise member store set in advance, and the customer terminal Based on the address information of the customer transmitted from, the address information in the business area information storage means is searched to determine the corresponding virtual franchise member store, and the member store determination means On the website of participating virtual franchise stores Moving means for moving from the department website, the customer terminal accessing the website and browsing the web page, and transmitting means for sending the customer address information to the franchise headquarter server. It is characterized by providing.

According to the invention described in claim 1 or 5, the franchise headquarters server uses the member store determination means based on the customer address information transmitted from the customer terminal to the franchise headquarters server, so that the address information of the business area information storage means By searching, the relevant virtual franchise member store is determined, and the moving unit moves the virtual franchise member store to the virtual franchise member store website determined by the member store determining unit. Therefore, the customer does not have to select the virtual franchise member store, and the virtual franchise member store can be easily determined. In addition, the virtual franchise member stores can easily secure appropriate customers, thereby realizing efficient franchise management.
In addition, since the website of the virtual franchise member store is provided on the network, it is not necessary to provide a real store, and it is possible to suppress expenses such as equipment costs, thereby enabling a franchise operation with less risk.

  According to the invention described in claim 2, the franchise headquarters server corresponds to the address information in the business area information storage means based on the customer address information transmitted from the customer terminal by the member store determination means. Since the sales of the goods or services received by the customer are recorded and stored as the sales of the virtual franchise member stores determined by the member store determination means by the sales storage means. To which virtual franchise member stores should be distributed automatically. Accordingly, the distribution of sales can be easily and efficiently determined, and efficient franchise management can be realized.

  According to the invention described in claim 3, the franchise headquarters server corresponds to the address information stored in the sales area information storage unit based on the customer address information transmitted from the customer terminal by the member store determination unit. Since the virtual franchise member store to be determined is determined, the virtual franchise member store is automatically determined. Therefore, the virtual franchise member store can easily secure an appropriate customer, and can realize efficient franchise management. Further, the franchise headquarters server provides services at one or two or more adjacent virtual franchise affiliated stores based on the number of orders for each virtual franchise affiliated store stored in the order quantity storage means by the provision location determining means. Since the provision location is determined, if necessary, two or more adjacent virtual franchise member stores can jointly provide the service, which improves the efficiency of the service provision. Efficient franchise management.

According to the fourth aspect of the present invention, the franchise headquarter server, when the number of orders at one virtual franchise member store is less than a predetermined number by the providing place determination means, two or more adjacent virtual franchise Virtual franchise where the number of orders is less than the prescribed number of people because it is decided to provide the service jointly with the affiliated store, and the virtual franchise affiliated store that is jointly operated is decided to be near the center of the entire business area The member stores can provide services together with the adjacent virtual franchise stores, and the efficiency of service provision is improved, so that efficient franchise management can be realized.
In addition, since the provision location is determined near the center of the entire business area of the joint virtual franchise member store, the provision location does not have to be too far for the customer who receives the service.

Hereinafter, the best mode for carrying out the present invention will be described in detail with reference to the drawings.
First, the configuration of the present embodiment will be described.
In the present embodiment, as a franchise management system, a franchise management system including a franchise headquarter server that provides educational software and educational seminars will be described as an example.

(System configuration)
FIG. 1 shows a basic configuration of a franchise management system 100 according to the present invention.
As shown in FIG. 1, a franchise management system 100 according to the present invention includes, for example, a franchise headquarter server 1, a customer terminal 2, etc., and the franchise headquarter server 1 is connected to a customer terminal 2 via a network N. . Further, the franchise headquarter server 1 includes a headquarters website 12A managed by the franchise operator 3 and virtual store websites 12B1... As virtual franchise member stores provided for each franchise member 4.

  The franchise operator 3 operates the franchise headquarters (not shown) and manages the headquarters website 12A. In addition, the franchise operator 3 permits the franchise member 4 to use the mark indicating the business of the franchise headquarters, the service mark, etc., and provides the system and know-how to provide the customer 5 with products and services. Provided, and franchise member 4 receives a certain amount of royalties as consideration for selling goods and providing services, etc., using the mark and the system and know-how.

  More specifically, the franchisee 3 develops educational software or the like as a product, and provides the educational software to the customer 5 via the franchise member 4. Further, the franchise company 3 develops the know-how and teaching materials of the education seminar 12e2 as a service, and provides the know-how and teaching materials to the franchise member 4.

The franchise member 4 uses, for example, the mark, system and know-how provided by the franchise operator 3 to sell products and provide services, and in the business area in which the franchise member 4 operates. Conduct promotional activities such as distribution of advertisements.
More specifically, franchise member 4 advertises educational software and educational seminar 12e2 to acquire customer 5, and uses the know-how and teaching materials of educational seminar 12e2 provided by franchise operator 3. Hold educational seminars 12e2, etc.

  The headquarters website 12A provides, for example, information on education software (not shown) supplied by the franchise company 3, education seminar 12e2, and the like.

The virtual store website 12B1... Is a website provided for each franchise member 4 in the franchise headquarter server 1, and plays a role as a virtual franchise member store. The virtual store Web site 12B1... Provides the customer 5 with information about educational software, educational seminars 12e2, and the like supplied in the business area where the franchise member 4 operates.
In the embodiment of the present invention, in order to suppress expenses such as equipment costs, a real store managed by the franchise member 4 is not provided, but a real store may be provided as appropriate.
In the embodiment of the present invention, the virtual store website 12B1... Is provided in the franchise headquarter server 1. However, the virtual store website 12B1 may be provided outside the franchise headquarter server 1. The site 12A and the virtual store website 12B1... Are linked on the network N.

  The network N includes various communication lines such as a telephone line network, an ISDN line network, a dedicated line, a mobile communication network, a communication satellite line, a CATV line network, and an Internet service provider that connects them.

  Hereinafter, each part which comprises the franchise management system 100 of this Embodiment is demonstrated.

(Configuration of franchise headquarters server)
The franchise headquarter server 1 has a function as a web server, and includes, for example, a CPU (Central Processing Unit) 10, a RAM (Random Access Memory) 11, a storage unit 12, a communication unit 13, and the like as shown in FIG. Each part is connected by a bus 14.

  The CPU 10 performs various control operations according to various processing programs stored in the storage unit 12.

  Specifically, the CPU 10 transmits the Web page data of the headquarters Web site 12A to the customer terminal 2, and sends the address information (not shown) of the customer 5 transmitted from the customer terminal 2 and received via the communication unit 13. Based on this, information such as educational software (not shown) as a product or educational seminar 12e2 as a service is provided to the customer 5, and the virtual store Web site 12B1,... Further, the CPU 10 records the sales of the education software or the education seminar 12e2 received from the customer 5 as the sales of the virtual store website 12B1,. Further, when the order number 12e3 of the education seminar 12e2 at one virtual store website 12B1... Is less than a predetermined number, the business area is combined with two or more virtual store websites 12B1. Then, it is determined that the education seminar 12e2 is held, and the vicinity of the center of the entire business area of the virtual store Web site 12B1,...

  The RAM 11 develops a processing program executed by the CPU 10 in a program storage area in the RAM 11, and stores input data and a processing result generated when the processing program is executed in the work area.

  The storage unit 12 has a recording medium (not shown) in which programs, data, and the like are stored in advance, and this recording medium is configured by a magnetic, optical recording medium, or semiconductor memory. For example, as shown in FIG. 2, the storage unit 12 includes a headquarters Web page database 12Aa, a Web page database 12B1a... Stored for each virtual store Web site, a customer database 12a, and a business area as a business area information storage means. A database 12b, an educational software database 12c, a sales database 12d as sales storage means, an order status database 12e as order quantity storage means, and a venue database 12f are stored.

  The headquarters web page database 12Aa stores, for example, web page data of the headquarters website 12A, which is a web page that is described in HTML (Hypertext Markup Language) or XML (Extensible Markup Language) and can be browsed by a web browser. .

  In the Web page database 12B1a..., For example, the web page of the virtual store website 12B1..., Which is a web page described in HTML (Hypertext Markup Language) or XML (Extensible Markup Language) and viewable by a web browser. Data is stored.

  The customer database 12a includes, for example, customer data such as each virtual store website 12B1... And each customer 5 address, telephone number, office, order information such as education software or education seminar 12e2 from each customer 5, etc. Are stored in association with each virtual store website 12B1.

In the business area database 12b, for example, as shown in FIG. 3, the virtual store website 12B1... And the address information 12b2 within the business area of the virtual store website 12B1. .
In the sales area database 12b, regional information such as population by job type, population by age group, number of stations, number of passengers at each station, number of companies by industry, etc. in the sales area of each virtual store website 12B1. However, it may be stored separately for the virtual store website 12B1. These regional information can be used for more efficient franchise management. For example, when considering the installation of an actual store, the number of customers, the profit rate, etc. can be predicted from the regional information of the corresponding business area.

  The educational software database 12c stores, for example, data such as educational software as products.

  In the sales database 12d, for example, the sales amount of the educational software or the education seminar 12e2 ordered through the virtual store website 12B1... Is stored for each virtual store website.

  In the order status database 12e, for example, as shown in FIG. 4, the order number 12e3 of the education seminar 12e2 within a predetermined period is stored in association with each virtual store website 12B1... And each education seminar 12e2. ing.

  In the hall database 12f, for example, as shown in FIG. 5, the hall 12f2, the capacity 12f3, etc. are stored in association with the venue 12f1 where the education seminar 12e2 is held.

The storage unit 12 stores a system program that can be executed by the franchise headquarter server 1, various processing programs that can be executed by the system program, and the like. These programs are stored in the storage unit 12 in the form of computer readable program codes. Specifically, the communication control program 12g, the member store determination program 12h, the movement program 12i, the educational software provision program 12j, the order status update program 12k
, A venue determination program 12l, a venue determination program 12m, and the like are stored.

  The communication control program 12g, for example, transmits the web page data to the customer terminal 2 in response to a request signal for the web page data of the headquarters website 12A or the virtual store website 12B1. This is a program for realizing a function of receiving order information of the customer 5 transmitted from the customer terminal 2. More specifically, according to the request signal of the web page data of the headquarters website 12A or the virtual store website 12B1... From the customer 5, the CPU 10 corresponds from the headquarters web page database 12Aa or the web page database 12B1a. Web page data to be extracted, the communication unit 13 is controlled, the extracted Web page data is transmitted to the customer terminal 2, and the order information of the education software or education seminar 12e2 transmitted from the customer terminal is realized. It is a program to let you.

  The member store determination program 12h, for example, searches the business area address information 12b2 stored in the business area database 12b based on the address information (not shown) of the customer 5 transmitted from the customer terminal 2 to the CPU 10, This is a program that realizes a function of extracting and determining the corresponding virtual store Web site 12B1. The CPU 10 functions as a member store determination unit by executing the member store determination program 12h.

The movement program 12i extracts the Web page data of the virtual store website 12B1... Determined by the member store determination program 12h from the Web page database 12B1a. Thus, this is a program for realizing the function of transmitting to the customer terminal 2. The CPU 10 functions as a moving unit by executing the moving program 12i.

  For example, the educational software providing program 12j extracts the corresponding educational software from the educational software database 12c based on the educational software order information transmitted from the customer terminal 2 to the CPU 10, and transmits the educational software to the customer terminal 2. .

  The order status update program 12k, for example, every time the order information of the education seminar 12e2 is transmitted from the customer terminal 2 to the CPU 10, the corresponding education seminar 12e2 in the corresponding virtual store website 12B1. This is a program for realizing the function of rewriting the order number 12e3.

For example, when the number of orders 12e3 of the education seminar 12e2 in one virtual store website 12B1... Is less than a predetermined number, the holding place determination program 12l may have two or more business areas adjacent to the CPU 10. This is a program that realizes a function of determining to hold an education seminar 12e2 together with the virtual store website 12B1.
More specifically, the holding place determination program 12l refers to the order status database 12e to the CPU 10 and extracts the virtual store website 12B1... Where the order number 12e3 is less than the predetermined number, and the business area is adjacent. The two or more virtual store websites 12B1... To jointly hold the education seminar 12e2 and the entire sales area of the virtual store website 12B1. Is a program that realizes a function of determining the vicinity of the center as the holding place 12f1 (providing place).
The CPU 10 functions as a providing place determining unit by executing the holding place determining program 12l.
The venue 12f1 determined by the venue determination program 121 may be in the vicinity of the approximate center of the entire business area of the virtual store Web site 12B1... Held jointly with the education seminar 12e2. It is determined within a range of 10 km.

  The venue determination program 12m is a program that, for example, causes the CPU 10 to extract the venue 12f2 corresponding to the determined venue 12f1 from the venue database and realize the function of determining. More specifically, the venue determination program 12m causes the CPU 10 to search the venue database 12f on the basis of the determined venue location 12f1, extract the corresponding venue 12f2, and the capacity 12f3 etc. of the venue 12f2. It is a program that realizes a function of extracting and matching, selecting whether to match the order number 12e3 of the education seminar 12e2, and selecting and determining a suitable venue 12f2.

  The communication unit 13 includes a modem (MODEM: Modulator / DEModulater), a terminal adapter (Terminal Adapter), a LAN adapter, and the like, and performs communication with external devices such as the customer terminal 2 via the network N.

(Customer terminal configuration)
As shown in FIG. 6, the customer terminal 2 includes a CPU 20, a RAM 21, a storage unit 22, an input unit 23, a display unit 24, and a communication unit 25, and each unit is connected by a bus 26.

  The CPU 20 performs various control operations according to various processing programs stored in the storage unit 22. The RAM 21 develops a processing program executed by the CPU 20 in a program storage area in the RAM 21 and stores input data and a processing result generated when the processing program is executed in the work area. The storage unit 22 stores a system program that can be executed by the customer terminal 2, various processing programs that can be executed by the system program, and the like. These programs are stored in the storage unit 22 in the form of computer readable program codes.

  Specifically, the CPU 20 receives the web page data of the headquarters website 12A or the virtual store website 12B1... Transmitted from the franchise headquarter server 1, and the headquarters website 12A or the virtual store website is displayed on the display unit 24. 12B1... Is displayed, and customer data and order information input by the customer 5 are transmitted to the franchise headquarter server 1. Also, control is performed to receive data such as educational software transmitted from the franchise headquarters server 1 and data such as the venue 12f2 where the educational seminar 12e2 is held, and the received educational software data and educational seminar 12e2 are held. Data such as the venue 12f2 is stored in the storage unit 22.

  The storage unit 22 includes a recording medium (not shown) in which programs, data, and the like are stored in advance, and the recording medium is configured by a magnetic or optical recording medium or a semiconductor memory. As shown in FIG. 6, the storage unit 22 stores, for example, a browsing program 22a as browsing means, a transmission control program 22b as part of transmission means, and the like.

  The browsing program 22a, for example, causes the CPU 20 to realize a function of receiving the web page data of the headquarters website 12A or the virtual store website 12B1... Transmitted from the franchise headquarter server 1 and displaying it on the display unit 24. It is a program. The CPU 20 functions as browsing means by executing the browsing program 22a.

  The transmission control program 22b is a program that controls the communication unit 25 to cause the CPU 20 to realize a function of transmitting customer data and order information input by the customer 5 to the franchise headquarter server 1. The CPU 20 functions as a part of the transmission unit by executing the transmission control program 22b.

  The input unit 23 has, for example, a numeric keypad, various function keys, and the like, and outputs a press signal by the key operation to the CPU 20. The input unit 23 includes a mouse or a track pad which is a pointing device, and outputs an operation signal to the CPU 20 by a mouse click operation or a track pad tap operation. Note that the input unit 23 may include a touch panel integrated with the display unit 24. The input unit 23 functions as an input unit or a selection unit for inputting and selecting necessary information when placing an order for the educational software or the educational seminar 12e2, and the customer 5 operates the CPU 20 using the input unit 23, Information necessary for ordering educational software or educational seminar 12e2 can be transmitted to the franchise headquarter server 1.

  The display unit 24 is configured by, for example, an LCD (Liquid Crystal Display), a CRT (Cathode Ray Tube), or the like, and according to a display signal input from the CPU 20, a web page of the headquarters website 12A or the virtual store website 12B1. It functions as a display means for displaying various images based on data and the like.

  The communication unit 25 includes a modem, a terminal adapter, a LAN adapter, and the like. The communication unit 25 communicates with external devices such as the franchise headquarters server 1 and the customer terminal 2 via the network N, and is designated by the customer 5 at the customer terminal 2. It functions as a part of transmission means for transmitting the selected information and the like.

(Ordering for educational software by the franchise management system 100)
Next, the operation of the present embodiment will be described with reference to the flowchart shown in FIG. First, the flow of orders for educational software will be explained.

As shown in FIG. 7, the customer 5 uses the customer terminal 2 to transmit a request signal for the web page data of the head office website 12A to the franchise head office server 1 via the network N (step S1). When the franchise headquarter server 1 receives a request signal for the web page data of the headquarters website 12A (step S2), the CPU 10 executes the communication control program 12g, thereby causing the web page data of the headquarters website 12A to be retrieved from the headquarters web page database 12Aa. And the extracted web page data of the headquarters website 12A is transmitted to the customer terminal 2 (step S3).
Next, the customer terminal 2 receives the web page data of the headquarters website 12A (step S4), and the CPU 20 displays the screen of the headquarters website 12A on the display unit 24 by executing the browsing program 22a. The customer 5 looks at the screen of the headquarters website 12A and uses the input unit 23 to input customer data such as the address, telephone number, and work place of the customer 5 (step S5). The CPU 20 transmits the input customer data to the franchise headquarter server 1 by executing the transmission control program 22b (step S6).
When the franchise headquarters server 1 receives the customer data (step S7), the CPU 10 executes the member store determination program 12h, thereby operating based on the address information (not shown) of the customer 5 stored in the customer database 12a. The address information 12b2 within the business area stored in the area database 12b is searched, and the corresponding virtual store Web site 12B1,... Is extracted and determined (step S8). Next, the CPU 10 stores the received customer data in the customer database 12a of the storage unit 12 (step S9).

Next, the CPU 10 executes the movement program 12i to extract the determined web page data of the virtual store website 12B1... From the web page database 12B1a. To the customer terminal 2 (step S10).
Next, the customer terminal 2 receives the web page data of the virtual store website 12B1... (Step S11), and the CPU 20 executes the browsing program 22a, thereby causing the virtual store website 12B1.・ Display the screen. The customer 5 looks at the information about the educational software displayed on the screen of the virtual store website 12B1,... And inputs the order information for the desired educational software using the input unit 23 (step S12). The CPU 20 transmits the input order information of the educational software to the franchise headquarter server 1 by executing the transmission control program 22b (step S13).
When the franchise headquarter server 1 receives educational software order information (step S14), the CPU 10 executes the educational software providing program 12j to search the educational software database 12c and extract the data of the corresponding educational software (step S14). S15) By executing the communication control file 12g, the extracted educational software data is transmitted to the customer terminal 2 (step S16), and the sales of the ordered educational software are sent to the virtual store website 12B1. The sales are stored in the sales database 12d (step S17).
Next, the customer terminal 2 receives the educational software data (step S18) and stores it in the storage unit 22, thereby completing the order for the educational software.

  In the embodiment of the present invention, the example in which the educational software is provided via the network N has been described. However, the educational software may be stored in a storage medium such as a CD-ROM and sent to the customer 5.

(Explanation of order for education seminar and determination of venue for education seminar)
Next, the flow of receiving an order for an educational seminar and determining the location of the educational seminar will be described.

As shown in FIG. 8, the customer 5 uses the customer terminal 2 to transmit a request signal for the web page data of the head office website 12A to the franchise head office server 1 via the network N (step S101). When the franchise headquarter server 1 receives the request signal for the web page data of the headquarters website 12A (step S102), the CPU 10 executes the communication control program 12g, so that the web page data of the headquarters website 12A is retrieved from the headquarters web page database 12Aa. And the Web page data of the extracted headquarters Web site 12A is transmitted to the customer terminal 2 (step S103).
Next, the customer terminal 2 receives the web page data of the head office website 12A (step S104), and the CPU 20 displays the screen of the head office website 12A on the display section 24 by executing the browsing program 22a. The customer 5 looks at the screen of the headquarters website 12A and uses the input unit 23 to input customer data such as the customer's 5 address, telephone number, and office (step S105). The CPU 20 transmits the input customer data to the franchise headquarter server 1 by executing the transmission control program 22b (step S106).
When the franchise headquarter server 1 receives the customer data (step S107), the CPU 10 executes the affiliated store determination program 12h, thereby operating based on the address information (not shown) of the customer 5 stored in the customer database 12a. The address information 12b2 within the business area stored in the area database 12b is searched, and the corresponding virtual store Web site 12B1,... Is extracted and determined (step S108). Next, the CPU 10 stores the received customer data in the customer database 12a of the storage unit 12 (step S109).

Next, the CPU 10 executes the movement program 12i to extract the determined web page data of the virtual store website 12B1... From the web page database 12B1a. To the customer terminal 2 (step S110).
Next, the customer terminal 2 receives the web page data of the virtual store website 12B1... (Step S111), and the CPU 20 executes the browsing program 22a, thereby causing the virtual store website 12B1. Display the screen. The customer 5 views the screen of the virtual store website 12B1... And inputs the order information of the education seminar 12e2 using the input unit 23 (step S112). The CPU 20 transmits the input order information of the education seminar 12e2 to the franchise headquarter server 1 by executing the transmission control program 22b (step S113).
When the franchise headquarter server 1 receives the order information of the education seminar 12e2 (step S114), the CPU 10 stores the order information of the education seminar 12e2 in the customer database 12a (step S115) and executes the order status update program 12k. As a result, the order number 12e3 of the corresponding seminar of the corresponding virtual store website 12B1... In the order status database 12e is updated (step S116). Also, the sales of the education seminar 12e2 received is stored in the sales database 12d as the sales of the virtual store website 12B1... (Step S117), and the order of the education seminar 12e2 is completed.
In the embodiment of the present invention, the case where the education seminar 12e2 is charged has been described, but a case where a free education seminar is held may be used. When a free educational seminar is held, step S117 described in the embodiment of the present invention is omitted.

Next, as shown in FIG. 9, the CPU 10 executes the holding place determination program 121 to determine the holding place 12f1 for holding the education seminar 12e2. More specifically, the CPU 10 first determines whether or not a predetermined period has passed as the recruitment period for the education seminar 12e2 by executing the holding place determination program 12l (step S201). If the predetermined period has not elapsed, the process returns to the previous stage of step S201. If the predetermined period has passed, the process proceeds to step S202, and the order status database 12e is searched to determine whether the number of orders 12e3 of the corresponding seminar of the corresponding virtual store website 12B1. To do.
Next, if the number of orders 12e3 of the corresponding seminar of the corresponding virtual store website 12B1... Satisfies the predetermined number, the process proceeds to step S203, and the corresponding virtual store website 12B1. 12e2 is determined to be held, and then, in step S204, the vicinity of the business center of the corresponding virtual store Web site 12B1... Is determined as the holding location 12f1.
If the order number 12e3 of the corresponding seminar of the corresponding virtual store website 12B1... Does not satisfy the predetermined number, the process proceeds to step S205, the order status database 12e is searched, and the corresponding virtual store website is searched. It is decided to hold the education seminar 12e2 jointly with the virtual store Web site 12B1... In the business area adjacent to the business area 12B1. Next, in step S206, the approximate location near the center of the entire business area of the virtual store Web site 12B1... Jointly holding the education seminar 12e2 is determined as the holding location 12f1.

  Next, the CPU 10 searches the venue database 12f by executing the venue determination program 12m, searches the venue database 12f based on the determined venue location 12f1, and extracts the corresponding venue 12f2. The capacity 12f3 and the like of 12f2 are extracted together, and it is determined whether or not the order number 12e3 of the education seminar 12e2 is suitable. To decide.

  According to the franchise headquarter server 1 and the franchise management system 100 according to the present embodiment, the CPU 20 of the customer terminal 2 accesses the headquarters website 12A by executing the browsing program 22a and displays the webpage of the headquarters website 12A. The communication unit 25 is controlled by browsing and executing the transmission control program 22b to transmit the address information and the like of the customer 5 to the franchise headquarter server 1, and the CPU 10 of the franchise headquarter server 1 executes the member store determination program 12h. Based on the address information and the like of the customer 5 transmitted from the customer terminal 2, the corresponding virtual store Web site 12B1... Is determined by searching the address information 12b2 and the like in the business area database 12b. By executing the moving program 12i The virtual store Web site 12B1... Is determined automatically by the member store determination program 12h, so that the virtual store Web site 12B1. It is not necessary to select the website 12B1... And the virtual store website 12B1. Also, the virtual store website 12B1... Can easily secure an appropriate customer 5 and can realize efficient franchise management.

  Further, the CPU 10 of the franchise headquarter server 1 receives the sales of the educational software or the education seminar 12e2 ordered through the virtual store website 12B1... Determined by the member store determination program 12h, the virtual store website 12B1. Are recorded in the sales database 12d, and it is automatically determined to which virtual store website 12B1... The sales should be distributed, so that sales can be distributed easily and efficiently. As a result, it is possible to realize efficient franchise management.

Further, the CPU 10 of the franchise headquarter server 1 executes the holding place determination program 12l to search the order status database 12e, and the number of orders 12e3 in one virtual store website 12B1. If not, it is decided to jointly hold an education seminar 12e2 with two or more adjacent virtual store websites 12B1,... Since almost the center of the business area is determined as the holding place 12f1, the virtual shop website 12B1... Whose order number 12e3 is less than the predetermined number is combined with the adjacent virtual shop website 12B1. Education seminar 12e2 can be held. Therefore, the efficiency of holding the education seminar 12e2 is improved, and an efficient franchise management can be realized.
Further, since the venue 12f1 is determined near the approximate center of the entire business area of the joint virtual store Web site 12B1..., The venue 12f1 does not have to be far away for the customer 5 who receives the education seminar 12e2.

  Further, since the virtual store Web site 12B1... Is provided, it is not necessary to provide a real store, and expenses such as equipment costs can be suppressed, so that a franchise operation with less risk is possible.

  In the embodiment of the present invention, the educational software or the educational seminar is exemplified as the product or service provided from the franchise headquarters. However, the present invention is not limited to this, and the product accepts an order via the network N. Alternatively, any service may be used. Specifically, for example, the product may be stock investment software for making stock investment, and the service may be a seminar for stock investment or the like.

It is explanatory drawing explaining the franchise management system structure which concerns on this invention. It is a block diagram which shows schematic structure of the franchise headquarters server which concerns on this invention. It is a figure which shows the data structure of the business area database which concerns on this invention. It is a figure which shows the data structure of the order status database which concerns on this invention. It is a figure which shows the data structure of the meeting place database which concerns on this invention. It is a block diagram which shows schematic structure of the customer terminal which concerns on this invention. It is a flowchart which shows the flow of education software order which concerns on this invention. It is a flowchart which shows the flow of the education seminar order which concerns on this invention. It is a flowchart which shows the flow of the education seminar holding place determination which concerns on this invention.

Explanation of symbols

1 Franchise Headquarters Server 10 CPU (Membership determining means, moving means, providing place determining means)
12 memory | storage part 12A headquarters Web site 12B1 ... virtual store Web site (virtual franchise member store)
12b Business area database (business area information storage means)
12b2 Address information 12d Sales database (sales storage means)
12e Order status database (order quantity storage means)
12e2 Education Seminar (Service)
12e3 Number of orders 12f1 Place (provided place)
12h Member store decision program (Member store decision means)
12i moving program (moving means)
12l holding place decision program (providing place decision means)
13 Communication unit 2 Customer terminal 20 CPU (browsing means, transmitting means)
22 storage unit 22a browsing program (browsing means)
22b Transmission control program (transmission means)
24 display unit 25 communication unit (transmission means)
5 Customers 100 Franchise Management System N Network

Claims (5)

In a franchise headquarters server that is connected to a customer terminal via a network and receives orders for goods or services from the customer terminal that has accessed the headquarters website,
A business area information storage means for storing a virtual franchise member store having a website on the network and address information within a business area of each virtual franchise member store set in advance;
Based on the address information of the customer transmitted from the customer terminal, by searching the address information of the business area information storage means, member store determining means for determining the corresponding virtual franchise member store,
Moving means for moving from the headquarters website to the website of the virtual franchise member store determined by the member store determination means;
A franchise headquarters server characterized by comprising: In a franchise headquarters server that is connected to a customer terminal via a network and receives orders for goods or services from the customer terminal that has accessed the headquarters website,
A business area information storage means for storing a virtual franchise member store provided on the network and address information within a business area of each virtual franchise member store set in advance;
Based on the address information of the customer transmitted from the customer terminal, by searching the address information of the business area information storage means, member store determining means for determining the corresponding virtual franchise member store,
Sales storage means for recording and storing sales of the goods or services ordered by the customer as sales of the virtual franchise member stores determined by the member store determination means;
A franchise headquarters server characterized by comprising: In a franchise headquarters server that is connected to a customer terminal via a network and receives an order for a service from the customer terminal that has accessed the headquarters website,
A business area information storage means for storing a virtual franchise member store provided on the network and address information within a business area of each virtual franchise member store set in advance;
Based on the address information of the customer transmitted from the customer terminal, by searching the address information of the business area information storage means, member store determining means for determining the corresponding virtual franchise member store,
Order quantity storage means for storing the number of orders for provision of a predetermined service for each virtual franchise member store within a predetermined period;
Providing location determining means for determining the providing location of the service provision in one or more adjacent virtual franchise member stores based on the number of orders for each virtual franchise member store stored in the order number storage means; ,
A franchise headquarters server characterized by comprising: The providing place determining means determines that the provision of services is performed jointly with two or more adjacent virtual franchise member stores when the number of orders in one virtual franchise member store is less than a predetermined number of people,
4. The franchise headquarters server according to claim 3, wherein the provision location is determined to be near the approximate center of the entire business area of the virtual franchise member stores that are jointly operated. In a franchise management system comprising a customer terminal and a franchise headquarters server that accepts orders for goods or services from the customer terminal that has accessed the headquarters website via a network,
The franchise headquarters server
A business area information storage means for storing a virtual franchise member store having a website on the network and address information within a business area of each virtual franchise member store set in advance;
Based on the address information of the customer transmitted from the customer terminal, by searching the address information of the business area information storage means, member store determining means for determining the corresponding virtual franchise member store,
Moving means for moving from the headquarters website to the website of the virtual franchise member store determined by the member store determination means,
The customer terminal is
Browsing means for accessing a website and browsing a web page;
Transmitting means for transmitting customer address information to the franchise headquarters server;
A franchise management system characterized by comprising:

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