JP2006027820A - Delivery object control system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a delivery object control system enabling a user to be able to receive services from a plurality of freight companies at one registration by sharing sites related to predicted delivery notice services by a plurality of persons in in the same trade as one. <P>SOLUTION: This delivery object control system comprises a delivery object accept terminals having communication functions and connected to each other on a network, a host computer shared by a plurality of organizations, a predicted delivery information distribution server, a relay base terminal, and communication terminals of receivers. The delivery object accept terminal accepts a delivery object, and inputs the connection information of the receiver. The host computer registers the connection information of the receiver inputted from the delivery object accept terminal, and distributes the predicted delivery information of the delivery object to the sites related to the predicted delivery notice services of the delivery object. The relay base terminal transmits the pass information of the delivery object to the host computer. The communication terminal of the receiver registers the connection information of the receiver to the sites related to the predicted delivery notice services. The host computer distributes the predicted delivery information of the delivery object to the communication terminal of the receiver through the predicted delivery information distribution server. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a delivery management system, and more particularly to a system for notifying a recipient of a scheduled delivery date and time of a delivery to be delivered.

The delivery of deliverables handled by a courier is determined by the delivery route determined by the delivery side, the delivery route of the delivery person inherited from the final arrival center, and the procedure.
Therefore, the delivery schedule is determined in relation to the convenience of the delivery person and the delivery order of other deliveries regardless of the recipient's convenience.
Depending on the shipping company, there is also a service in which the desired delivery date and time is described in the delivery slip and the delivery is made within the stated time range.
In addition, there is a shipping company that provides a service that notifies the delivery destination of the delivery time to the delivery destination by e-mail in advance. Each of these services is an individual service of the shipping company, and the recipient must be registered each time a delivery is generated as described above. In addition, the recipient side cannot change the desired receipt date and time.

Therefore, a technique for improving these defects has been proposed (see, for example, Patent Document 1).
The disclosed technology is that when a user terminal is delivered via a network, from each store terminal of a shipping company, or from a contract store terminal with its name, address, etc. The notification means and the contact information for notification are registered in the DB of the center computer of the shipping company, and the shipping company determines the shipping address based on the database when delivery to the registered user occurs. The information to be sent is notified to the contact by the notification means registered by the user about the delivery items to the user and the scheduled delivery date information. The user changes the delivery date / time, delivery location, etc. from the user terminal or the like based on the notification.

JP 2001-335119 A

The disclosed technology is not efficient because a recipient who has been registered once is re-registered for each package.
Therefore, the present invention shares a delivery schedule notification service related site for Internet deliverables among a plurality of peers, and allows a user to receive services from a plurality of shipping companies with one registration. I will provide a.

  In order to achieve the object, the invention according to claim 1 of the delivery management system of the present invention comprises a delivery receiving terminal having a communication function, each connected on a network, and a plurality of organizations. Has a host computer, a delivery schedule information distribution server, a relay base terminal, and a recipient communication terminal. The delivery receipt terminal accepts the delivery, inputs the connection information of the recipient, The computer registers the connection information of the recipient inputted from the delivery receipt terminal, delivers the delivery schedule information of the delivery to the delivery schedule notification service related site of the delivery, and the relay base terminal sends the delivery pass information To the host computer, the recipient communication terminal registers the connection information of the recipient in the delivery schedule notification service related site, and the host computer passes the delivery schedule information distribution server, It is characterized in that to deliver the delivery schedule information of sending material to the recipient of the communication terminal.

  The invention according to claim 2 is characterized in that, in the invention according to claim 1, the host computer further changes the delivery schedule information of the delivery in response to the change request from the recipient's communication terminal. It is what.

  The invention described in claim 3 is the invention described in claim 1, wherein the connection information of the recipient is any one or combination of the recipient's address, postal code, name, telephone number, and mail address. It is characterized by being all.

Further, the invention according to claim 4 is the invention according to any one of claims 1 to 3,
The recipient connection information registered once is continuously registered until a deletion request is received from the recipient.

With the delivery management system of the present invention,
1) It is a system in which connection information is not registered at the request of the delivery requester, but is registered at the recipient's will, so that the recipient's delivery schedule information in a natural state can be received. Can be delivered to.
2) It is not a system for registering connection information in units of packages, nor is it a system for registering connection information in units of individual carriers, so there is no need to repeatedly ask the recipient to register connection information. As a result, the probability of leakage of customer personal information (connection information) can be kept extremely low.
3) The recipient side can register telephone numbers and e-mail addresses on an individual basis, and can self-manage the delivery schedule of deliverables.
As a result, re-delivery due to absence can be reduced, and the shipping company can improve delivery efficiency and reduce delivery costs.

Hereinafter, the delivery management system of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a diagram for explaining an apparatus configuration as an embodiment of a delivery management system according to the present invention, and FIG. 2 registers connection information of recipients from a delivery schedule notification service related site screen. FIG. 3 is a diagram for explaining the procedure, FIG. 3 is a diagram for explaining the procedure for inputting the connection information of the recipient from the delivery receipt terminal and registering the connection information of the recipient in the host computer, and FIG. FIG. 5 is a diagram for explaining a procedure for registering passage information from a relay base terminal to a host computer, and FIG. 5 explains a procedure for delivering delivery schedule information from a host computer to a recipient's communication terminal via a delivery schedule information delivery server. FIG. 6 is a diagram for explaining a procedure for changing the delivery schedule information of the host computer in response to a change request from the recipient's communication terminal. 7 is a diagram, for explaining an example of the connection information registration screen.

With reference to FIG. 1, the apparatus structure which is one Embodiment of the delivery management system of this invention is demonstrated.
In the following description, an example of a delivery management system will be described in which a plurality of shipping companies that perform delivery services provide delivery schedule information of deliveries that are delivery packages to a plurality of customers.
The host computer 1 is connected to customer connection information, that is, a customer address, postal code, name, telephone number, e-mail address database (hereinafter referred to as DB) 11 and a delivery schedule information distribution server 2.
The host computer 1 is managed and operated jointly by a plurality of shipping companies that perform delivery services.

The delivery schedule information distribution server 2 connected to the host computer 1 is connected to a customer communication terminal on the Internet.
The customer accesses the connection information registration site on the home page provided by the delivery schedule information distribution server 2, and inputs and registers his / her connection information from the input screen.
The connection information registration screen provided on the connection information registration site is an electronic form format input screen shown in FIG.
The data input on the screen is encoded by an editing program incorporated in the input frame and registered in the host computer.
The input data is transmitted under the advanced security management.

The reception terminal 3 is installed in a place where a parcel delivery service is used, such as a department store, a large supermarket, and a mass sales store, and is used under the management of a shipping company with which each store has a contract.
Similarly to the host computer, the receiving terminal 3 may be managed jointly by participating shipping companies.
During the mid-year and year-end seasons, the customer records or records the delivery requester's address, postal code, name, telephone number, etc. on a recording medium such as paper, delivery slip, or flexible disk. Bring it to the application corner.
The destination information of the customer (delivery requester and delivery recipient) is input by the input means of the reception terminal 3 installed in each reception corner.
In addition to new customers, there are fixed customers and some customers bring only changed customer information.
The host computer divides the customer information sent from the reception terminal into the delivery requester destination information and the delivery recipient address information and stores them in the DB.

  The reception terminal 3 inputs at least the slip number (delivery management code) of the delivery slip to be attached to the delivery item, the product code of the delivery item, and the delivery schedule information in addition to the customer destination information, and transmits it to the host computer. sign up.

The relay base terminal 4 is installed at the relay base of each shipping company and is installed to record the relay status of the package.
For delivery items, delivery items carried out from the place where the order was placed, that is, the department store where the reception terminal is installed, and only slips are sent and taken out from the relay point near the recipient or from the warehouse of the distribution center. The slips are attached to the items to be shipped.
At that time, the relay base terminal 4 is a terminal that records that the package has passed or has been shipped and transmits information to the host computer.
In this embodiment, the relay base terminal 4 reads and records a barcode formed by printing or the like on a delivery slip and transmits it to the host computer.

Any customer has the potential to be a recipient of the delivery.
Therefore, as described above, access to the connection information registration site of the home page provided by the delivery schedule information distribution server 2 from the communication terminal of the recipient such as the personal computer 51, the mobile phone 52, or other PDA owned by the user, Enter customer connection information.
The connection information input by the customer includes a telephone number or an e-mail address in addition to the address, postal code, and name. If you have both a phone number and an e-mail address, enter both and register.

In the delivery management system of the present invention, when the address, zip code, and name (and telephone number) of the delivery recipient are input from the reception terminal 3 by the delivery requester or reception staff, the host computer Search the registered customer information (connection information), extract the telephone number and / or e-mail address in the matching customer information, and delivery schedule information to the extracted telephone number or e-mail address Is a mechanism to deliver.
Therefore, if the recipient's address, postal code, and name are entered correctly, the delivery schedule information is correctly sent from the host computer to the recipient's communication terminal even if the input side does not enter the recipient's telephone number or e-mail address. It is supposed to be communicated.
For that purpose, it is essential that the customer (recipient) always registers the correct address and postal code, and if there is a change, informs the client to correct it.
The connection information of the customer (recipient) registered in the host computer is continuously registered until there is a deletion request from the customer (recipient) side.

  When a delivery is generated, the host computer 1 delivers delivery schedule information indicating what day and what time of delivery to the recipient's communication terminals 51 and 52.

  A recipient who wants to change the date and time of receiving the delivered delivery schedule information returns a desired date and time by telephone, e-mail, etc. to the delivered information.

With reference to FIG. 2, a procedure for registering connection information of a recipient from a delivery schedule notification service related site screen of a delivery item by the recipient communication terminal will be described.
First, the recipient communication terminal is connected to the Internet, the homepage distributed by the shipping company is accessed, and the delivery schedule notification service related site is opened (step 1: hereinafter referred to as S1).
In the input frame of the connection information registration screen 20 shown in FIG. 7, first, the zip code of the connection information is input (S02), the address of the connection information is input (S03), and the name of the connection information is input (S04). The telephone number of the connection information is input (S05), the mail address of the connection information is input (S06), and the registration of the connection information is completed (S07).
When only one of the telephone number and the e-mail address is held in S5 and S6, either one is input.

With reference to FIG. 3, a procedure for inputting recipient connection information from the delivery receiving terminal and registering the recipient connection information in the host computer will be described.
Input according to the input screen.
Some data is input from a flexible disk or flash memory.
First, a reception screen is displayed, and before requesting connection information, delivery requester information for requesting delivery is entered. Next, the delivery information input screen is displayed (S11), the postal code of the connection information is input (S12), the address of the connection information is input (S13), the name of the connection information is input (S14), and the connection information The telephone number is input (S15), the barcode of the delivery slip is input (S06), and the connection information input is terminated (S17).

With reference to FIG. 4, a procedure for registering passage information from the relay base terminal to the host computer will be described.
The bar code reader connected to the relay terminal reads the slip code of the delivery slip attached to the delivery item (S21). The relay terminal transmits a slip code to the host computer (S22). The passing information registration is terminated (S23).

With reference to FIG. 5, a procedure for delivering delivery schedule information from a host computer to a recipient's communication terminal via a delivery schedule information delivery server will be described.
The delivery schedule information delivery server delivers the delivery schedule information to the recipient communication terminal (mobile phone, stationary phone, or personal computer) (S31). The recipient communication terminal receives the delivery schedule information (S32).

With reference to FIG. 6, a procedure for changing the delivery schedule information of the host computer in response to a change request from the recipient's communication terminal will be described.
The recipient communication terminal (mobile phone, stationary phone, or personal computer) transmits the change request information to the delivery schedule information distribution server (S41). The delivery schedule information distribution server receives the change request information from the recipient communication terminal and changes the delivery schedule information (S42).

An example of the connection information registration screen will be described with reference to FIG.
The connection information input / registration screen is, for example, an electronic form type input screen.
Each input frame contains an editing program and a calculation program. When the data input from a predetermined input frame is sent to the host computer, it is stored in which file and how it is handled after that. Determined automatically.
In addition, a program for encryption is incorporated in an input frame such as a telephone number and an e-mail address that must be protected as personal information during transmission and reception.

  It is used for delivery management in the shipping company's home delivery service.

It is a figure for demonstrating the apparatus structure which is one Embodiment of the delivery management system of this invention. It is a figure for demonstrating the procedure which registers a receiver's connection information from the delivery schedule notification service related site screen of a delivery thing. It is a figure for demonstrating the procedure which inputs the connection information of a recipient from a delivery receipt terminal, and registers the connection information of a recipient in a host computer. It is a figure for demonstrating the procedure which registers passage information from a relay base terminal to a host computer. It is a figure for demonstrating the procedure which delivers delivery schedule information to a recipient's communication terminal via a delivery schedule information delivery server from a host computer. It is a figure for demonstrating the procedure which changes the delivery schedule information of a host computer in response to the change request from a recipient's communication terminal. It is a figure for demonstrating an example of a connection information registration screen.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Host computer 2 Delivery schedule information delivery server 3 Reception terminal 4 Relay base terminal 11 Connection information DB
20 Connection information registration screen 51, 52 Recipient communication terminal

Claims (4)

A delivery receipt terminal that has a communication function, each connected on a network, a host computer shared by multiple organizations, a delivery schedule information distribution server, a relay base terminal, and a recipient communication terminal And
The delivery receipt terminal accepts the delivery, enters the recipient's connection information,
The host computer registers the connection information of the recipient input from the delivery receipt terminal, delivers the delivery schedule information of the delivery to the delivery schedule notification service related site,
The relay base terminal sends the passage information of the delivery to the host computer,
The recipient's communication terminal registers the recipient's connection information on the delivery schedule notification service related site,
The host computer distributes delivery schedule information of a delivery to a recipient's communication terminal via a delivery schedule information distribution server. In the delivery management system according to claim 1,
The host computer further changes the delivery schedule information of the delivery in response to a change request from the recipient's communication terminal. In the delivery management system according to claim 1,
The delivery management system, wherein the connection information of the recipient is any one or combination or all of the recipient's address, postal code, name, telephone number, and mail address. In the delivery management system of any one of Claims 1-3,
The delivery management system, wherein the connection information of the recipient registered once is continuously registered until there is a deletion request from the recipient.

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