JP2005210355A - Private branch exchange system - Google Patents

Private branch exchange system Download PDF

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JP2005210355A
JP2005210355A JP2004014004A JP2004014004A JP2005210355A JP 2005210355 A JP2005210355 A JP 2005210355A JP 2004014004 A JP2004014004 A JP 2004014004A JP 2004014004 A JP2004014004 A JP 2004014004A JP 2005210355 A JP2005210355 A JP 2005210355A
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telephone
private branch
branch exchange
extension telephone
extension
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JP4208076B2 (en
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Hiroaki Takahashi
宏彰 高橋
Masashi Ozawa
誠志 小澤
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Hitachi Software Engineering Co Ltd
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Hitachi Software Engineering Co Ltd
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Abstract

<P>PROBLEM TO BE SOLVED: To provide a private branch exchange system in which the name of the caller of a telephone call called from an external line can be displayed on a screen by searching a telephone directory registered in an extension telephone even if the extension telephone is a cordless telephone or a fixed telephone. <P>SOLUTION: The private branch exchange system is provided with a private branch exchange for switching an external line connection and an extension connection corresponding to whether an external line transmission special number is input from the extension telephone or not. The private branch exchange is provided with a means for notifying the extension telephone of a caller number by adding the external line transmission special number to the head of a telephone number of the caller notified from a public communication network at the time of the incoming call from the external line. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

本発明は、内線電話機に対して発信者の電話番号、あるいは氏名といった発信者情報を通知する構内交換システムに関する。   The present invention relates to a private branch exchange system that notifies caller information such as a caller's telephone number or name to an extension telephone.

従来、発信電話番号を着信側電話機に通知する発信者番号通知サービス、さらに、着信側電話機に登録されている電話帳を通知されてきた発信電話番号で検索して発信者の氏名を着信電話機が有する画面に表示するという発信者名表示電話装置として、例えば下記非特許文献１および非特許文献２に記載のものがよく知られている。
下記非特許文献１に記載のものは、発信電話番号を着信側に通知する方法を示したものであり、下記非特許文献２に記載のものは、非特許文献１で通知されてくる発信電話番号から、電話機に予め登録された電話帳から発信者の名前を検索して画面表示する電話機に関するものである。
また、構内交換機の外線発信特番（「０」または「９」）を意識せずに外線発信を行える電話端末装置として、下記特許文献３に記載のものが知られている。
下記特許文献１の電話端末装置は、コードレス電話機がコードレス電話親機の通話圏内にいるか否かを判断し、通話圏内に存在する場合には外線発信特番を附加して外線発信を行うようにしたものである。 Conventionally, a caller ID notification service for notifying a caller's phone number of the caller, and a caller's name is searched by searching for the caller's phone number registered in the caller's phonebook. As a caller name display telephone device for displaying on a screen having, for example, those described in Non-Patent Document 1 and Non-Patent Document 2 below are well known.
The non-patent document 1 describes a method of notifying the called party of the calling telephone number, and the non-patent document 2 describes a calling telephone notified by the non-patent document 1. The present invention relates to a telephone that retrieves the name of a caller from a telephone directory registered in advance in the telephone from a number and displays the screen.
Further, a telephone terminal device described in Patent Document 3 below is known as a telephone terminal device that can make an outside line transmission without being aware of the outside line transmission special number (“0” or “9”) of the private branch exchange.
The telephone terminal device of Patent Document 1 below determines whether or not the cordless telephone is within the calling range of the cordless telephone master unit, and if it is within the calling range, an outside line transmission special number is added to make an outside line call. Is.

藤井敏孝、他２名、“「発信電話番号表示サービス」を実現するネットワークの仕組み”、NTT技術ジャーナル、1996年11月、ｐ．１４−１７Toshitaka Fujii and two others, “Network Mechanism for Realizing“ Calling Number Display Service ””, NTT Technology Journal, November 1996, p.14-17 斎藤武夫、他３名、“「発信電話番号表示サービス」に対応した通信機器の開発動向”、NTT技術ジャーナル、1996年11月、ｐ．２２−２６Takeo Saito and three others, “Development Trends of Communication Equipment Corresponding to“ Outgoing Telephone Number Display Service ””, NTT Technology Journal, November 1996, p.22-26 特開２０００−２２８６９５号公報JP 2000-228695 A

構内交換機に収容される内線電話機から外線に発信するためには、外線発信特番として「０」あるいは「９」という一般的によく使用される番号を、外線加入者の加入者番号に附加して発信する必要がある。しかし、外線発信特番を外線発信の都度ダイヤル操作するのは極めて面倒である。そこで、通話頻度が多い外線の相手については内線電話機の電話帳に、外線発信特番（「０」もしくは「９」）を外線加入者番号に付加して登録するのが一般的である。
しかしながら、上記非特許文献１を用いて内線電話機に通知される外線電話番号には外線発信特番（「０」もしくは「９」）が附加されずに通知されるため、内線電話機の電話帳を検索しても電話番号が一致するものがないため、上記非特許文献２を用いた発信者の名前を検索して画面表示することができないという問題がある。
これを解決する手段として、上記特許文献１の技術を使用することが考えられる。特許文献１の技術を利用した場合、コードレスの内線電話機が親機の通話圏内に位置していた場合には外線発信特番が自動的に付加されて発信されるため、内線電話機の電話帳帳に登録する外線加入者番号には外線発信特番を付加せずに登録しておくことができ、外線からの着信時には内線電話機に通知される外線加入者番号と電話帳に登録した外線加入者番号とを比較することによって外線発信者の氏名等を画面表示することができる。
しかしながら、上記特許文献１で適用対象となる電話機が、コードレス電話機に限られるという制約があり、固定電話機に適用することができないという問題がある。 In order to make a call from an extension telephone accommodated in a private branch exchange to an outside line, a commonly used number such as “0” or “9” is added to the subscriber number of the outside line subscriber as an outside line special number. I need to make a call. However, it is very troublesome to dial the outside line transmission special number every time the outside line is transmitted. Therefore, it is common for an outside line partner with a high call frequency to be registered by adding an outside line calling special number (“0” or “9”) to the outside line subscriber number in the telephone directory of the extension telephone.
However, since the outside telephone number notified to the extension telephone using the above-mentioned Non-Patent Document 1 is notified without adding the outside line calling special number (“0” or “9”), the telephone directory of the extension telephone is searched. However, since there is no telephone number that matches, there is a problem that the name of the caller using Non-Patent Document 2 cannot be retrieved and displayed on the screen.
As a means for solving this problem, it is conceivable to use the technique disclosed in Patent Document 1. When the technology of Patent Document 1 is used, if the cordless extension telephone is located within the communication range of the master unit, an outside line calling special number is automatically added and the call is made. The registered outside line number can be registered without adding an outside line special number. When an incoming call is received from an outside line, the outside line subscriber number notified to the extension telephone and the outside line subscriber number registered in the telephone directory Can be displayed on the screen of the name of the outside line sender.
However, there is a problem that the telephone set to be applied in Patent Document 1 is limited to a cordless telephone set and cannot be applied to a fixed telephone set.

本発明の目的は、内線電話機がコードレス電話機であっても、固定電話機であっても、外線から着信した発信者名を、内線電話機に登録された電話帳を検索して画面表示することができる構内交換システムを提供することにある。
また、他の内線電話機との発着信の際に電話帳に登録されていない発信者の場合にも発信者名などの発信者情報を表示することができる構内交換システムを提供することにある。 The object of the present invention is to search the telephone directory registered in the extension telephone for the name of the caller received from the outside line and display it on the screen regardless of whether the extension telephone is a cordless telephone or a fixed telephone. It is to provide a private branch exchange system.
Another object of the present invention is to provide a private branch exchange system capable of displaying caller information such as a caller name even when a caller is not registered in a telephone directory when making / receiving a call to / from another extension telephone.

上記目的を達成するために、本発明は、内線電話機から外線発信特番が入力されるか否かに応じて外線接続と内線接続とを切替える構内交換機を備えた構内交換システムにおいて、前記構内交換機に、外線からの着信時、公衆通信網から通知されてくる発信者電話番号の先頭に外線発信特番を付加して内線電話機に発信者電話番号を通知する手段を設けたことを特徴とする。
また、前記内線電話機が、他の内線電話機からの着信時に、自電話機の電話帳に発呼側の内線電話機の発信者情報が登録済みか否かを判定し、登録済みでなければ前記構内交換機に対して発呼側の発信者情報の問い合わせ要求を送信する手段と、該問い合わせ要求に対して前記構内交換機から転送された発信者情報を前記電話帳に登録する手段とを備え、
前記構内交換機が、前記問い合わせ要求に対して内線電話データベースを検索し、当該発呼側の発信者情報を取得して要求元の内線電話機に転送する手段を備えることを特徴とする。
また、前記内線電話機が、他の内線電話機への発呼時に、自電話機の電話帳に被呼側の内線電話機の発信者情報が登録済みか否かを判定し、登録済みでなければ前記構内交換機に対して被呼側の発信者情報の問い合わせ要求を送信する手段と、該問い合わせ要求に対して前記構内交換機から転送された発信者情報を前記電話帳に登録する手段とを備え、
前記構内交換機が、前記問い合わせ要求に対して内線電話データベースを検索し、当該発呼側の発信者情報を取得して要求元の内線電話機に転送する手段を備えることを特徴とする。 In order to achieve the above object, the present invention provides a private branch exchange system comprising a private branch exchange that switches between an external line connection and an internal line connection according to whether or not an external line transmission special number is input from an extension telephone. In addition, when an incoming call is received from an external line, means for adding an external line transmission special number to the head of the caller telephone number notified from the public communication network and notifying the extension telephone of the caller telephone number is provided.
Further, when the extension telephone receives an incoming call from another extension telephone, it determines whether or not the caller information of the extension telephone on the calling side is registered in the telephone directory of the own telephone, and if not, the private branch exchange Means for sending a caller information inquiry request on the caller side, and means for registering caller information transferred from the private branch exchange in response to the inquiry request in the telephone directory,
The private branch exchange includes means for searching an extension telephone database for the inquiry request, obtaining caller information on the calling side, and transferring the caller information to the requesting extension telephone.
Further, when the extension telephone makes a call to another extension telephone, it determines whether or not the caller information of the called extension telephone is registered in the telephone directory of the own telephone. Means for transmitting an inquiry request for caller information on the called side to the exchange; and means for registering caller information transferred from the private branch exchange in the telephone directory in response to the inquiry request;
The private branch exchange includes means for searching an extension telephone database for the inquiry request, obtaining caller information of the calling party, and transferring the caller information to the requesting extension telephone.

本発明によれば、外線電話からの着信時、公衆通信網から通知されてくる発信者電話番号の先頭に、外線発信特番を付加して内線電話機に発番号通知することにより、内線電話機の電話帳を外線発信特番を含めた発信者電話番号で検索し、発信者の名前などの発信者情報を画面表示することが可能となる。
また、他の内線電話機との発着信の際に電話帳に登録されていない相手の場合には、構内交換機に問い合わせをして発信者情報を取得することにより、電話帳に登録していない相手であってもその相手を識別可能な発信者情報を表示することができる。 According to the present invention, when an incoming call is received from an external telephone, the telephone number of the extension telephone is notified by adding an outside line calling special number to the head of the caller telephone number notified from the public communication network and notifying the extension telephone. It is possible to search the book by a caller telephone number including an outside line special access number and display caller information such as a caller name on the screen.
If the other party is not registered in the phone book when making or receiving a call from another extension telephone, the other party who is not registered in the phone book by inquiring the private branch exchange and obtaining the caller information Even so, it is possible to display caller information that can identify the other party.

以下、本発明を実施する場合の一形態を図面を参照して具体的に説明する。
図１は、本発明の一実施の形態の構内交換機を有する構内交換システムの概略構成を示すブロック図である。
図１の構内交換システム１０１は、構内交換機１０２に接続された利用者Ｘ、Ａ，Ｂ内線電話機１０３〜１０５から構成されている。
ここで、内線電話機１０３，１０４、１０５の内線番号はそれぞれ２０００番、３０００番、４０００番に設定されている。
この実施形態の構内交換システム１０１には公衆通信網１０６を介して携帯電話網１０７が接続されている。携帯電話網１０７は、携帯電話交換機１０８と基地局１０９とＡさんの携帯電話機（電話番号＝０９０１２３４５６７８番）１１０から構成されている。 Hereinafter, an embodiment for carrying out the present invention will be specifically described with reference to the drawings.
FIG. 1 is a block diagram showing a schematic configuration of a private branch exchange system having a private branch exchange according to an embodiment of the present invention.
The private branch exchange system 101 shown in FIG. 1 includes users X, A, and B extension telephones 103 to 105 connected to the private branch exchange 102.
Here, the extension numbers of the extension telephones 103, 104, and 105 are set to 2000, 3000, and 4000, respectively.
A mobile telephone network 107 is connected to the private branch exchange system 101 of this embodiment via a public communication network 106. The cellular phone network 107 includes a cellular phone switch 108, a base station 109, and a cellular phone (phone number = 09012345678) 110 of Mr. A.

図２は、利用者Ｘの内線電話機１０３に登録されている電話帳２０１の登録内容の例を示す図であり、内線電話機１０４を専用電話機として使用する利用者Ａの情報が、電話番号１（２０４）として内線電話番号である「３０００」、電話番号２（２０５）として携帯電話番号である「０９０１２３４５６７８」に外線発信特番「０」が付加された「００９０１２３４５６７８」が記憶されている。   FIG. 2 is a diagram showing an example of registered contents of the telephone directory 201 registered in the extension telephone 103 of the user X. Information on the user A who uses the extension telephone 104 as a dedicated telephone is the telephone number 1 ( 204) stores the extension telephone number “3000”, and the telephone number 2 (205) stores “009012345678” in which the mobile phone number “09012345678” is added with the outside line transmission special number “0”.

図３は、内線または外線からの着信時に構内交換機１０２で実施する発信者番号設定処理の手順を示すフロ−チャ−トである。
構内交換機１０２は内線または外線から着信があった場合、まずステップ３０１で発信元が外線か内線かを判定し、発信元が内線の場合は、着呼側の内線電話機に送信する発信者番号に発呼側の内線番号をそのまま設定して着呼側の内線電話機に送信する（ステップ３０２）。
例えば、利用者Ａが内線電話機１０４から利用者Ｘの内線電話機１０３を呼び出した場合、構内交換機１０２は内線電話機１０３への発信者番号に内線電話機１０４の内線電話番号＝３０００を設定して着信する。このとき、着呼側の内線電話機１０３の電話帳には、図２に例示した登録内容が登録されていた場合、当該内線電話機１０３は構内交換機１０２から受信した発信者番号により電話帳を検索し、発信者はＡであることを画面表示する。
一方、ステップ３０１で発信元が外線であった場合、公衆通信網１０６から通知されてくる発信者番号に外線発信特番（本例では「０」）を付加し、着呼側の内線電話機に着信する（ステップ３０３）。着信した内線電話機では、図２の電話帳を検索して発信者を画面表示する。
例えば、利用者Ａが自身の携帯電話機１１０から利用者Ｘの内線電話機１０３を呼び出した場合、Ｘの内線電話機１０３は外線発信特番「０」が付加された発信者番号「００９０１２３４５６７８」によって自身の電話帳２０１を検索する。電話帳２０１には図２に例示するように、外線発信特番を付加した外線電話番号が「電話番号２」として登録されているので、該当する発信者情報として発信者がＡであることが検索され、画面表示される。 FIG. 3 is a flowchart showing the procedure of caller number setting processing executed by the private branch exchange 102 when an incoming call is received from an extension line or an outside line.
When the private branch exchange 102 receives an incoming call from an extension or external line, it first determines in step 301 whether the caller is an external line or an extension, and if the caller is an extension, the caller number transmitted to the extension telephone on the called side is set. The extension number on the calling side is set as it is and transmitted to the extension telephone on the called side (step 302).
For example, when the user A calls the extension telephone 103 of the user X from the extension telephone 104, the private branch exchange 102 sets the caller number to the extension telephone 103 as the extension telephone number of the extension telephone 104 = 3000 and receives the incoming call. . At this time, if the registered contents illustrated in FIG. 2 are registered in the telephone directory of the extension telephone 103 on the called side, the extension telephone 103 searches the telephone directory by the caller number received from the private branch exchange 102. The caller displays on the screen that it is A.
On the other hand, if the caller is an external line in step 301, an outside line calling special number (in this example, “0”) is added to the calling party number notified from the public communication network 106, and the incoming call is received at the extension telephone on the called side. (Step 303). The incoming extension telephone searches the telephone directory of FIG. 2 and displays the caller on the screen.
For example, when the user A calls the extension telephone 103 of the user X from his / her mobile phone 110, the extension telephone 103 of the X uses his / her telephone by the caller number “009012345678” to which the outside line transmission special number “0” is added. The book 201 is searched. As illustrated in FIG. 2, since the external telephone number added with the external transmission special number is registered as “telephone number 2” in the telephone directory 201, it is searched that the caller is A as the corresponding caller information. Is displayed on the screen.

図４は、内線電話機に記憶されている着信履歴をもとに発信する場合の内線電話機内での処理を示すフローチャートである。
まず、内線電話機に記憶されている着信履歴を参照し、その中の１つの相手に発信する操作が行われた場合、当該内線電話機では、選択された相手の電話番号が氏名（発信者情報）へ変換済みで電話帳に登録されているかを判定する（ステップ４０１）。
変換済みであった場合、通常の発信処理を行う（ステップ４０２）。すなわち、選択された相手の電話番号を構内交換機１０２に送信する。
しかし、変換済みでなかった場合には、発信先が外線か内線かを判定する（ステップ４０３）。外線か内線かは電話番号の桁数によって容易に判定可能である。
発信先が外線であった場合、通常の発信処理を行う（ステップ４０４）。
しかし、発信先が内線であった場合、構内交換機１０２に対して発信先情報の問い合わせ要求を含む発信処理を行う（ステップ４０５）。
例えば、内線電話番号「３０００」の利用者の氏名が電話帳に登録されていない場合、その内線電話番号に特殊な符号または番号を付加して構内交換機１０２に送信する。特殊な符号または番号とは、例えば「＊」、「＃」、「１０４」などである。「＊」を用いた場合、「＊３０００」が構内交換機１０２に送信される。 FIG. 4 is a flowchart showing the processing in the extension telephone when making a call based on the incoming call history stored in the extension telephone.
First, referring to the incoming call history stored in the extension telephone and performing an operation of making a call to one of the callers, the telephone number of the selected caller is displayed in the name (caller information) on the extension telephone. It is determined whether it has been converted to and registered in the telephone directory (step 401).
If it has been converted, normal transmission processing is performed (step 402). That is, the telephone number of the selected partner is transmitted to the private branch exchange 102.
However, if it has not been converted, it is determined whether the destination is an external line or an internal line (step 403). Whether it is an external line or an internal line can be easily determined by the number of digits of the telephone number.
If the call destination is an outside line, normal call processing is performed (step 404).
However, if the destination is an extension, a transmission process including an inquiry request for destination information is performed on the private branch exchange 102 (step 405).
For example, when the name of the user of the extension telephone number “3000” is not registered in the telephone directory, a special code or number is added to the extension telephone number and transmitted to the private branch exchange 102. Special codes or numbers are, for example, “*”, “#”, “104”, and the like. When “*” is used, “* 3000” is transmitted to the private branch exchange 102.

この特殊な符号または番号が付加された内線電話番号を受信した構内交換機１０２は、内線電話番号「３０００」の発信者情報の問い合わせ要求が含まれた発呼情報であると認識し、後述する内線電話データベースから当該内線電話番号が割当てられた発信者情報（氏名、所属など）を取得し、要求元の内線電話機に転送する。
これにより、要求元の内線電話機では、内線電話番号「３０００」の利用者の氏名などの発信者情報が電話帳に登録されると共に、画面表示される。
このように、他の内線電話機への発呼時に被呼側の発信者情報を内線電話データベース５０３から取得して電話帳に自動登録する機能を設けることにより、各内線電話機の利用者は内線電話番号とその利用者の氏名などを手動で電話帳に登録する作業から解放される。 The private branch exchange 102 that has received the extension telephone number to which the special code or number is added recognizes that the call information includes a caller information inquiry request for the extension telephone number “3000”, and an extension described later. The caller information (name, affiliation, etc.) to which the extension telephone number is assigned is acquired from the telephone database and transferred to the extension telephone of the request source.
As a result, the caller information such as the name of the user having the extension telephone number “3000” is registered in the telephone directory and displayed on the screen at the requesting extension telephone.
In this way, by providing a function of acquiring caller information on the called side from the extension telephone database 503 and automatically registering it in the telephone directory when a call is made to another extension telephone, the user of each extension telephone can make an extension telephone call. You are freed from manually registering numbers and their names in the phone book.

図５は、本発明の第２の実施の形態を示すブロック図である。図１と同一の構成要素は同一符号で示している。
この実施形態では、内線電話データベース５０２が新たに設けられている。
内線電話データベース５０２には、図６に示すように、内線電話番号６０１、氏名６０２、所属６０３、役職６０４といった内線電話番号ごとの発信者情報が登録されている。 FIG. 5 is a block diagram showing a second embodiment of the present invention. The same components as those in FIG. 1 are denoted by the same reference numerals.
In this embodiment, an extension telephone database 502 is newly provided.
In the extension telephone database 502, as shown in FIG. 6, caller information for each extension telephone number such as an extension telephone number 601, name 602, affiliation 603, job title 604 is registered.

図７は、各内線電話機に外線着信または内線着信があった場合の着信電話機内での処理を示すフローチャートである。
まず、内線電話機に着信があった場合、内線着信か外線着信かを構内交換機１０２から着信した発呼側電話番号の桁数から判定する（ステップ７０１）。
外線着信であった場合、通常の着信処理を行う（ステップ７０４）。通常の着信処理とは、発呼側の電話番号を画面表示すると共に、着信音を鳴らす処理を行い、オフフック応答により通話路を形成する処理である。
しかし、内線着信であった場合、その発呼側の内線電話番号が自電話機の電話帳に登録済みか否かを判定する（ステップ７０２）。登録済みであった場合、通常の着信処理を行う（ステップ７０５）。
しかし、電話帳に未登録であった場合、構内交換機１０２に対して図４で説明したのと同様の問い合わせ要求を送信する。この問い合わせ要求を受信した構内交換機１０２は、内線電話データベース５０２に対して問い合わせ要求に含まれる発呼側の内線電話番号を送り、対応する発信者情報を検索し、その検索結果を要求元の内線電話機に転送する。内線電話機側では、転送されてきた情報を電話帳に登録させると共に画面表示させる（ステップ７０３）。発信者情報を表示した内線電話機は、この後、着信音を鳴らし、オフフック応答により通話路を形成する着信処理を行う（ステップ７０６）。 FIG. 7 is a flowchart showing the processing in the incoming telephone when there is an incoming or outgoing incoming call to each extension telephone.
First, when there is an incoming call to the extension telephone, it is determined from the number of digits of the calling party telephone number received from the private branch exchange 102 whether the incoming call is an incoming call or an external call (step 701).
If the incoming call is an outside line, normal incoming call processing is performed (step 704). The normal incoming call process is a process of displaying a caller's telephone number on the screen and performing a process of sounding a ring tone and forming a speech path by an off-hook response.
However, if the incoming call is an extension, it is determined whether or not the extension telephone number of the calling party has been registered in the telephone directory of the own telephone (step 702). If registered, normal incoming call processing is performed (step 705).
However, if it is not registered in the telephone directory, an inquiry request similar to that described with reference to FIG. Upon receiving this inquiry request, the private branch exchange 102 sends the extension telephone number of the calling party included in the inquiry request to the extension telephone database 502, searches for the corresponding caller information, and uses the search result as the extension of the request source. Transfer to phone. On the extension telephone side, the transferred information is registered in the telephone directory and displayed on the screen (step 703). The extension telephone displaying the caller information thereafter rings the ring tone and performs an incoming call process for forming a speech path by an off-hook response (step 706).

これにより、電話帳に登録されていない他の内線電話機から着信があった場合にも、発呼側の相手が誰であるかを画面表示することができる。
このように、他の内線電話機からの着信時に発呼側の発信者情報を内線電話データベース５０３から取得して電話帳に自動登録する機能を設けることにより、各内線電話機の利用者は内線電話番号とその利用者の氏名などを手動で電話帳に登録する作業から解放される。
なお、発信者情報の自動登録を拒否する場合には、予めその旨の設定を行っておけばよい。 As a result, even when an incoming call is received from another extension telephone not registered in the telephone directory, it is possible to display on the screen who the calling party is.
As described above, by providing a function of acquiring caller information on the calling side from the extension telephone database 503 and automatically registering it in the telephone directory when an incoming call is received from another extension telephone, the user of each extension telephone can receive the extension telephone number. And the name of the user are manually saved in the phone book.
If automatic registration of caller information is rejected, a setting to that effect may be made in advance.

本発明の一実施の形態の構内交換システムの概略構成を示すブロック図である。It is a block diagram which shows schematic structure of the private branch exchange system of one embodiment of this invention. 内線電話機の電話帳の登録内容の例を示す図である。It is a figure which shows the example of the registration content of the telephone directory of an extension telephone. 構内交換機で実施する発信者番号設定処理を示すフロ−チャ−トである。It is a flowchart which shows the caller number setting process implemented with a private branch exchange. 内線電話機の着信履歴をもとに発信する場合の処理を示すフローチャートである。It is a flowchart which shows the process in the case of making a call based on the incoming call history of an extension telephone. 本発明の第２の実施の形態を示すブロック図である。It is a block diagram which shows the 2nd Embodiment of this invention. 構内交換機の内線電話データベースの構成を示す図である。It is a figure which shows the structure of the extension telephone database of a private branch exchange. 他の内線電話機から着信した場合の処理を示すフローチャートである。It is a flowchart which shows the process at the time of receiving from another extension telephone.

符号の説明Explanation of symbols

１０１…構内交換システム
１０２…構内交換機
１０３…内線電話機
１０４…内線電話機
１０５…内線電話機
１０６…公衆通信網
１０７…携帯電話網
１１０…携帯電話機
２０１…電話帳
５０２…内線電話データベース DESCRIPTION OF SYMBOLS 101 ... Private branch exchange system 102 ... Private branch exchange 103 ... Extension telephone 104 ... Extension telephone 105 ... Extension telephone 106 ... Public communication network 107 ... Mobile telephone network 110 ... Mobile telephone 201 ... Telephone book 502 ... Extension telephone database

Claims (3)

内線電話機から外線発信特番が入力されるか否かに応じて外線接続と内線接続とを切替える構内交換機を備えた構内交換システムにおいて、
前記構内交換機に、外線からの着信時、公衆通信網から通知されてくる発信者電話番号の先頭に外線発信特番を付加して内線電話機に発信者電話番号を通知する手段を設けたことを特徴とする構内交換システム。 In a private branch exchange system equipped with a private branch exchange that switches between an external line connection and an internal line connection depending on whether or not an outside line calling special number is input from an extension telephone,
The private branch exchange is provided with means for adding an outside line calling special number to the head of the caller telephone number notified from the public communication network when an incoming call is received from the external line and notifying the extension telephone of the caller telephone number. A private branch exchange system. 前記内線電話機が、他の内線電話機からの着信時に、自電話機の電話帳に発呼側の内線電話機の発信者情報が登録済みか否かを判定し、登録済みでなければ前記構内交換機に対して発呼側の発信者情報の問い合わせ要求を送信する手段と、該問い合わせ要求に対して前記構内交換機から転送された発信者情報を前記電話帳に登録する手段とを備え、
前記構内交換機が、前記問い合わせ要求に対して内線電話データベースを検索し、当該発呼側の発信者情報を取得して要求元の内線電話機に転送する手段を備えることを特徴とする請求項１に記載の構内交換システム。 When the extension telephone receives an incoming call from another extension telephone, it determines whether or not the caller information of the extension telephone on the calling side is registered in the telephone directory of the own telephone. Means for transmitting an inquiry request for caller information on the calling side, and means for registering caller information transferred from the private branch exchange in response to the inquiry request in the telephone directory,
2. The private branch exchange includes means for searching an extension telephone database for the inquiry request, acquiring caller information of the calling party, and transferring the caller information to the extension telephone of the request source. Private branch exchange system as described. 前記内線電話機が、他の内線電話機への発呼時に、自電話機の電話帳に被呼側の内線電話機の発信者情報が登録済みか否かを判定し、登録済みでなければ前記構内交換機に対して被呼側の発信者情報の問い合わせ要求を送信する手段と、該問い合わせ要求に対して前記構内交換機から転送された発信者情報を前記電話帳に登録する手段とを備え、
前記構内交換機が、前記問い合わせ要求に対して内線電話データベースを検索し、当該被呼側の発信者情報を取得して要求元の内線電話機に転送する手段を備えることを特徴とする請求項１に記載の構内交換システム。 When the extension telephone makes a call to another extension telephone, it determines whether or not the caller information of the called extension telephone is registered in the telephone directory of the own telephone. A means for transmitting a caller information inquiry request on the called side, and a means for registering caller information transferred from the private branch exchange in response to the inquiry request in the telephone directory;
2. The private branch exchange includes means for searching an extension telephone database for the inquiry request, obtaining caller information on the called side, and transferring the caller information to the requesting extension telephone. Private branch exchange system as described.
JP2004014004A 2004-01-22 2004-01-22 Private branch exchange system Expired - Fee Related JP4208076B2 (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2009060188A (en) * 2007-08-30 2009-03-19 Saxa Inc Ip telephone system, slave unit device and communication processing program
KR100960697B1 (en) * 2007-09-25 2010-05-31 가시오 히타치 모바일 커뮤니케이션즈 컴퍼니 리미티드 Mobile telecommunication terminal, communication system, and storage medium

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2009060188A (en) * 2007-08-30 2009-03-19 Saxa Inc Ip telephone system, slave unit device and communication processing program
KR100960697B1 (en) * 2007-09-25 2010-05-31 가시오 히타치 모바일 커뮤니케이션즈 컴퍼니 리미티드 Mobile telecommunication terminal, communication system, and storage medium
US8249648B2 (en) 2007-09-25 2012-08-21 Casio Hitachi Mobile Communications Co., Ltd. Mobile telecommunication terminal, communication system, and computer readable storage medium

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