JP2005122524A - Real estate management support system and method and real estate management support program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an real estate management support system and method and an real estate management support program for generalizing and systemizing the self-management and autonomous operation of real estates to directly support the operation. <P>SOLUTION: This real estate management support system is provided with a database 10 which stores real estate information, a server 3 which discloses the real estate information to a terminal over the Internet and terminals 1 and 2 which browse the real estate information via the Internet, or registers it in the server. The server 3 is provided with a plurality of real estate management operation support means, which support the operation of real estate property shown by the real estate information registered in the database 10. The selected real estate management operation support means, among the plurality of real estate management operation support means, is executed based on the request of the terminal. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a real estate management support system, a real estate management support method, and a real estate management support program that support direct management by coordinating and systemizing self-management and management of real estate.

In recent years, a real estate property brokerage system that brokers real estate using the Internet has been used. FIG. 18 is a configuration diagram of a conventional real estate property brokerage system. As shown in FIG. 18, the real estate agent enters into a brokerage agreement with the owner who is the owner of the managed property, and the terminal 1 accesses the real estate agent terminal 3 via the Internet to make a request. You can search for real estate properties.
Further, as a development form, a real estate agent may directly operate a weekly type so-called weekly rental real estate property by lump-sum borrowing in order to effectively use an empty rental property.

Real estate property brokerage systems and monthly weekly management systems such as those described above are operated not only by rooms, but by buildings, by some large companies. Currently, individual real estate owners request management and administration (including recruitment of tenants) from others and specialists.
Because there is a problem that small companies and individuals who are not specialized in real estate management cannot handle individual users and there is no necessary related knowledge. It is.
In addition, real estate property brokerage systems and monthly weekly management systems provided by small businesses and individual real estate owners, except for some large corporations, are owned by buildings (rental condominiums) and used (residential office work). Etc.), service providers vary depending on the owner or user, and the current situation is that they are not operated in a unified manner.
These are also because, after all, they are not real estate management specialists, so there is no necessary related knowledge and there is no organization that provides comprehensive systems.

  The present invention has been made in consideration of such circumstances, and the purpose of the present invention is to provide a real estate management support system capable of supporting direct operation by coordinating and systematizing self-management / self-management of real estate, real estate It is to provide a management support method and a real estate management support program.

  The present invention was made to solve the above problems, and the present invention includes a database for storing real estate information, a server that publishes the real estate information to terminals on the Internet, and via the Internet. In the real estate management support system comprising a terminal for browsing the real estate information or registering in the server, the server is a plurality of real estate management support means for supporting the operation of the real estate property indicated by the real estate information registered in the database And executing a selected real estate management operation support means among the plurality of real estate management operation support means based on a request from the terminal.

  Further, the present invention is characterized in that the plurality of real estate management operation support means includes home page creation means for converting real estate information registered in the database into a format for each terminal.

  Further, according to the present invention, when the server receives any of the usage purpose, area, money amount condition, or desired usage period as the search condition for the real estate information from the terminal, the server has the corresponding real estate information for each terminal. The homepage data is read out and transmitted to the terminal, and the registration number of the real estate property indicated by the corresponding real estate information is issued and transmitted to the terminal based on the request from the terminal.

  Further, the present invention is characterized in that the plurality of real estate management operation support means further includes deposit / withdrawal management means in the real estate property leasing business indicated by the corresponding real estate information.

  In addition, the present invention is a server that has a database for storing real estate information and publishes the real estate information to terminals on the Internet, and supports the management of real estate properties indicated by the real estate information registered in the database A plurality of real estate management operation support means, and a real estate selected from the plurality of real estate management operation support means based on a request from a terminal to register the real estate information in the server via the Internet The management operation support means is executed.

  In addition, the present invention has a database that stores real estate information, a server that publishes the real estate information to a terminal on the Internet, and a terminal that browses or registers the real estate information via the Internet In the real estate management support system, the server includes a plurality of real estate management operation support means for supporting the operation of the real estate property indicated by the real estate information registered in the database, and based on a request from the terminal The real estate management operation support means selected from the plurality of real estate management operation support means is executed.

  Further, the present invention is a program for having a database for storing real estate information, and for causing a server that publishes the real estate information to a terminal on the Internet to execute real estate management support processing, which is registered in the database. Real estate management operation support means selected from a plurality of real estate management operation support means for supporting the operation of the real estate property indicated by the real estate information, based on a request from a terminal for registering the real estate information in the server via the Internet It is the real estate management support program for performing the process which performs.

As described above, according to the present invention, there is a database that stores real estate information, a server that publishes the real estate information to terminals on the Internet, and a browsing service for the real estate information via the Internet. In the real estate management support system consisting of receiving and registering the real estate information in the server through an interactive channel,
The server has a plurality of real estate management operation support means for supporting the management of the real estate property indicated by the real estate information registered in the database, and based on the request of the terminal, the plurality of real estate management operation support means The selected real estate management operation support means is executed.
Therefore, it is possible to support direct operation by integrating and systemating self-management and management of real estate.

  Hereinafter, the best mode for carrying out the present invention will be described.

Hereinafter, an embodiment of the real estate management support system of the present invention will be described with reference to the drawings. FIG. 1 is an overall configuration diagram of a real estate management support system according to the present embodiment.
The real estate management support system according to the present embodiment includes a plurality of terminals 1, a plurality of terminals 2, and a server 3 connected to them via a network.
The terminal 1 is a terminal for a small-scale company or individual real estate owner to register real estate information in the server 3 via the Internet.
The terminal 2 is a terminal for a user who desires to use or purchase a real estate property to browse real estate information registered in the server 3 via the Internet.
The server 3 has a database group 10 for storing real estate information, and is a Web server that publishes real estate information to terminals on the Internet, and supports the management of real estate properties indicated by the real estate information registered in the database group 10 A plurality of real estate management operation support means. The real estate management operation support means is realized by executing a plurality of usage purpose programs 1 to n associated with a registration table of a service menu (system menu 20) composed of a plurality of usage service patterns 1 to n. The

Specifically, the real estate management operation support means assigns a processing request ID according to the selected service, and registers processing conditions for the database 10 and the like. Based on the process registration, processes such as data change management, data change confirmation, data change result transmission / reception, service execution result storage, and service data search are executed. These processing processes are executed on the server 3 and the result is output to each terminal, so that the user is confirmed. Specifically, each processing result is confirmed by following a link of each Web page constructed on the administrator Web site.
For example, the server 3 stores the real estate information registered from the terminal 1 in a system (provider system) different from the manager system, and publishes the real estate information via the real estate management operation support means. Provide services to build. The real estate information is composed of text information, image information, moving image information, and the like, and access from the terminal 2 by setting a link indicating an information storage location for accessing each information on the website. Accept.

A database configuration for constructing these real estate management operation support means will be described below.
The database group 10 includes a plurality of databases for storing real estate information (resident database, owner database, land database, building database, construction / reform / repair database, daily management / cleaning database, entry / exit / contract clearing database, deposit / withdrawal / Dunning history database, insurance and history database, complaint history / processing database, purchase history / supplier database, activity history database).
Here, real estate information includes building information, land information, construction information (including history), owner information, occupancy information, contract settlement information (including history), deposit and withdrawal information (including history), cleaning / repair information (including history). ), Insurance information (including history), claim information (including history), purchase information (including history), declaration data, long-term repair plan data, and other service data.

  Specifically, tenants (including users and purchasers) database includes membership number, name, gender, date of birth, occupation, family structure (at the time of registration), telephone number, mobile phone number, email address, Hometown, date of enrollment, insurance reference number, activity participation history, guarantor data, building number, room number, contract number, entry / exit history are stored. That is, the occupancy information indicates part or all of the information stored in the resident database.

  In addition, the owner database (including category owners) includes member number, name, gender, date of birth, occupation, family structure (at the time of registration), phone number, mobile phone number, e-mail address, place of birth, date of membership , Insurance reference number, activity participation history, owned building reference number, member service use number, building number, construction management number, health management number are stored. That is, the owner information indicates a part or all of the information stored in the owner database.

  In addition, the land database includes address, lot number, owner number, area, land area, use area, evaluation amount, road position, road width, area requirement, transportation information used, neighboring facility information, nearest elementary / junior high school, and guidance map. I remember it. That is, the land information indicates a part or all of the information stored in the land database.

  In addition, the building database includes usage, structure (owner number), number of floors, building area, floor area, total floor area, construction cost, completion date, installer address name, designer address name, architectural layout, each floor Floor plan, elevation, rental room details, vacant room map, building features and conditions such as auto-lock, rent, security deposit, common service expenses, etc., daily management subcontract address name, entire building video, neighborhood guidance Stores videos, shared part guide videos, rental room guide videos, aerial photos & videos, names of field staff / designers, construction document numbers, and insurance management numbers. That is, the building information indicates a part or all of the information stored in the building database.

  In addition, the amount database includes rent, security deposit, key money, overnight fee, consecutive night fee, deposit, security deposit, 1 month fee, fee system, reservation fee, discount fee system, lease fee, sales / rental price, introduction fee, We remember membership and outsourcing fees. That is, the amount information indicates a part or all of the information stored in the amount database.

  In addition, the construction / renovation / repair database includes the designer's address name / design period, the contractor's address name / construction period, the construction contract details, the breakdown of construction funds, the name of the person in charge of the site, the subcontracting list (name, contact information), and the owner number Is remembered. That is, the construction information indicates a part or all of the information stored in the construction / reform / repair database.

  In addition, the daily management database stores the management consignee address name (email address), breakdown of management expenses, other periodic management items and expenses, emergency contact information, management report data, building number, and management number.

  In addition, the cleaning database stores a cleaning commission address name (email address), a breakdown of cleaning costs, an emergency contact address, maintenance check / cleaning report data, a cleaning / maintenance instruction record, and a cleaning management number. That is, the cleaning / repair information (including history) indicates part or all of the information stored in the cleaning database.

  In addition, the move-in / out database includes tenant number, building number, room number, contract number, move-in date, planned move-out date, move-out date, reason for moving out, estimated cost for moving out, and notification of planned move-out. The building number and health management number are stored.

  The contract settlement database stores settlement details records, settlement report data, unscheduled cost estimates and processing data, and settlement record numbers. That is, the contract settlement information (including history) indicates a part or all of the information stored in the contract settlement database.

  In addition, the deposit / withdrawal database stores the tenant number, building number, room number, contract number, occupancy date, scheduled move-out date, move-out date, rent / management fee deposit, deposit deposit / withdrawal, guarantee deposit / withdrawal, etc. doing. That is, the deposit / withdrawal information (including history) indicates part or all of the information stored in the deposit / withdrawal database.

  The dunning history database stores deposit / withdrawal records, non-payment records, dunning mail records (person / guarantor), dunning issuance, dunning result report records.

  The insurance and history database stores an owner insurance number, a resident insurance number, an insurance processing record, an insurance content change record, and an introducer record. That is, the insurance information (including history) indicates part or all of the information stored in the insurance and history database.

  The complaint history / processing database stores a complaint member number, a building number, a room number, a contract number, a complaint content and a corresponding record, and a complaint processing report. That is, the complaint information (including history) indicates a part or all of the information stored in the complaint history / processing database.

Further, the purchase history / supplier database stores a membership number, purchase record (item name, cost, purchase date, supplier), clearing record, and procurement evaluation. That is, the purchase information (including history) indicates part or all of the information stored in the purchase history / supplier database.

  In addition, the activity history database stores a member number, a participation date, a type of volunteer activity, a type of part-time job provision, a mutual safety confirmation group communication network triangle, and an inter-member flea market participation.

In addition, the report database stores a membership number, final report basic data, final report copy, and monthly deposit / withdrawal. That is, the declaration data indicates a part or all of the information stored in the declaration database.
In addition, the long-term repair plan database stores building numbers, reserve data, quantity lists by repair department, construction specification unit price, repair cycle base year table & regional correction year table, and repair cost forecast. That is, the long-term repair plan data indicates a part or all of the information stored in the long-term repair plan database.
The other service database stores the building number, owner number, management association number, savings data & management data, management association general meeting & board support, and voting support. In other words, the other service data indicates a part or all of information stored in the other service database.

As shown in FIG. 2, each real estate information includes a plurality of real estate management operation support means for supporting the management of real estate properties, such as a rent payment management system, a tenant information management system, a tenant byte system, and a member Contact Bulletin Board System, Insurance Contract Management System, Property Accounting / Accounting System, Joint Purchase / Ordering System, Shared Property Management Operation System, Mutual Support System, Property Information Management System, Annual Statistics Management System, Change management is performed by a tenant recruitment system, a daily cleaning / repair system, a farm banking system, a screening request management system, a subleasing system, a lender production management system, and a contract / clearing management system.
Registration and update of the database is performed by a system registration user (member) or an agent (a system administrator or a person who has registered as an agent with the prior consent of the registrant). In the case of a person other than the principal, all registrations and renewals require confirmation (of the principal).

  Specifically, the rent payment management system, the rent payment management system is resident data, occupancy building data, occupancy / removal contract settlement data, deposit / withdrawal reminder history data, etc. Based on the necessary data, the farm banking function is used to record and record the daily, monthly, annual, etc. deposit / withdrawal settlement processing according to the personal computer instructions, and record the results and the next step (for example, Implementation) is recorded and recorded in the database. In addition, when the rent is delinquent, it is re-billed, and automatic dunning e-mail billing is executed when any one of a certain purpose of use, area, amount condition, or desired period of use elapses.

In addition, the resident information management system starts with the acquisition of resident information obtained by operating the resident recruitment system, and the member registers the resident information obtained at the time of the occupancy contract. Both are recorded as additional renewal information, disclosed as necessary, and used as basic data for billing and clearing, unified in conjunction with rent arrears, reminders and contracts, clearing documents, bank registrations, and basic data on insurance contracts Managed and stored.
The tenant byte system is used by registered service partners with tenants and owners. In other words, it provides a free service as a means of communication between members and records the results of byte work.

  The member bulletin board system provides service support for mutual communication of activities (exchange activities, etc.), and displays and records nationwide postings and local activities on the homepage based on conscientious participation of members. This makes it possible for remote condominium property owners to make requests to the board of directors and submit proposals to the general meeting from a remote location, and by posting the report, it is possible to omit mailing of documents. It also provides a function for voting the general meeting proposal in advance. Means of communication between tenants / users and owners in general rental, function as a means of complaint communication, contact with service providers, and function as a bulletin board between tenants, as well as functions for providing purchase and procurement Allows processing and recording of joint activities.

  In addition, the insurance contract management system starts with the registration of the owner's building housing fire insurance, etc. and the resident housing comprehensive insurance contract, and updates and changes data or updates maturity notification and processing execution to protect the interests of members. Support the business uniformly. In addition, the owner can receive a group treatment of insurance by using an agent whose agent is the system operator (by joining as a member), and the contract insurance premium can be reduced.

  Also, the property-specific accounting accounting system is used and managed by the owner. Taxes and expenses required for final tax return such as deposits and withdrawals, real estate management, property tax, depreciation expenses, etc. associated with real estate management are sorted and data is presented and recorded on a monthly and yearly basis. By having a writing and contact function that allows members to exchange information, it is possible to share the ingenuity of system users.

  The joint purchase / joint ordering system is a system that provides mutual support for cost benefits (of course, DOWN) and the selection of better goods, etc., by all members placing orders together. Members register by participating in the system administrator's joint purchase and joint order page. All receipts and settlements are carried out directly by the member and the other party. However, for transactions between members, settlement using the farm banking function is also possible.

  The shared property management and operation system supports the management and operation of a shared building composed of a plurality of owners. Member participation is possible not by individual members but by a collective agreement of the divisional owners such as management associations. Providing services that support management association management and real estate joint management. In addition, by registering the data of the member members, it will be possible to carry out fund management and general meeting resolutions online. In addition, system usage data is recorded as results and disclosed and presented to members. With the use of the farm banking function, processing and management of deposits and withdrawals and re-billing are possible. In addition, mutual communication with the service provider, instructions, and reports are also recorded as data, making it possible to share all records related to the system. Member changes are recorded by members or agents. In addition, this system member also has an operation page of his / her property, which allows members free access and smooth operation. In addition, the management association can be operated in combination with the member bulletin board system.

  In addition, the mutual support system is a communication network between all members and supports urgent or regular communication between tenants and each other and other members and tenants and other members by telephone, e-mail and mutual visits by participation in advance. To do. It is a communication network of a closed communication model between related parties that is more intimate than a member communication bulletin board, the contents are not recorded in the database, only the fact that there was a communication item, only the communication route provide.

  Further, the property information management system controls the disclosure and change of data input to the database as the owner's individual building data. As one of the basic data provided to the system, only the owner (or agent) of the property can change it. When data is provided to other systems, it is processed according to the agreement of the system administrator. In addition, execution of change processing and provision of information to other systems are all recorded.

  In addition, the annual statistics management system automatically creates statistical data on the owner's individual usage status, automatically creates tables and graphs, and allows disclosure and recording. It has the function of automatically creating annual statistics from data such as monthly deposits and withdrawals and the number of accesses to the occupancy rate recruitment page, recording them as annual data, and disclosing them as statistical data.

  Also, the resident recruitment system enables recruitment of tenants, users, and purchasers on the Internet by using their own introduction pages that are configured by extracting only necessary data from the owner database. By using the contract / clearing management system together, services from entry to exit are also possible. It is directly connected to the data stored in the database, and changing the data immediately changes the contents of the introduction page. Recruitment can be canceled or resumed from the owner's terminal.

  In addition, the daily cleaning and maintenance system is used by the owner and the partner for cleaning and maintenance. Record the contents of the contract, and report on the implementation of the practice, schedule contact and clearing. Clearing practices are linked to the Lender Clearing Management System and recorded as financial processing data. Deposits and withdrawals are checked and managed by the completion check function of the cleaning and repair work.

  In addition, the farm banking system has a function of executing bank processing for all members by prior agreement. All of the execution is recorded in the database and disclosed only to the parties concerned. The data is also used as basic data for other systems. This system is used for deposits and withdrawals of rents and deposits, liquidation at the time of retirement, liquidation of cleaning and repairs, periodic liquidation by meter reading, collection of management fees for shared items, collection of reserves, and settlement of transactions between members. In addition, the non-payment of the amount to be settled is reclaimed, and after a certain period of time, the execution of a processing operation starting with an automatic reminder mail request is instructed.

  The meter reading and billing management system processes and records the meter reading, billing, and account withdrawal operations for properties that cannot be automatically withdrawn from the account by automatic meter reading processing of water meters and propane gas meters and meter reading on the supply side. This system can be processed only by contract meter reading with a business partner in advance or the owner's own meter reading. All execution processes are recorded in the database.

  In addition, the sub-lease system records the operation management when the owner lends the whole building to others, and makes it statistical data. This system can record contract contents, record deposits / withdrawals, record usage, record data provided by subcontractors.

  In addition, the lender clearing management system can automatically record all clearing processes other than clearing between tenants / users and owners by using the HB function. In addition, the contents of advance contracts and records of manual input can be disclosed at any time. The items of mutual processing can be recorded with additional changes according to needs. This system is managed by checking the deposit and withdrawal by the business completion confirmation function.

  The contract / clearing management system is activated by registering the contract details of the tenant / user and owner. Automatic notification emails for contract completion notices and settlement processing records are executed, and a settlement statement showing the breakdown of the settlement preliminary estimate is automatically issued and stored. This system is also recorded as deposit / withdrawal data by clearing using the HB function.

Each system (a plurality of real estate management operation support means) is selected in the server 3 based on a request from the terminal 1, and only the selected system is executed as shown in FIGS. That is, the owner selects and uses part or all of each system provided by the real estate management support system of the present embodiment according to needs.
Specifically, FIG. 3 shows a form in which the owner who operates a monthly weekly real estate property uses the real estate management support system of this embodiment by combining a plurality of systems necessary for management. .
In this case, the server 3 selects the rent payment management system, the tenant recruitment system, the tenant information management system, the daily cleaning / repair system, the annual statistical management system, the farm banking system, and the property information management. The system, the sub-lease system, the lender production management system, and the contract / clearing management system are executed.
Similarly, Fig. 4 shows the case where the real estate property owned by the company is operated by general rental and monthly weekly management, Fig. 5 shows the case of a joint cleaning management member, Fig. 6 shows the case of a tenant, and Fig. 7 shows the sale of the property. FIG. 8 shows a form in the case of a condominium self-management / management member, and FIG.

Here, the joint cleaning management member refers to the owner who jointly orders the cleaning of the real estate and the member who receives the request for the business such as the cleaning and carries out the business. Both parties will place orders and practice based on pre-contract agreements on costs.
The tenant means a tenant who has concluded a lease relationship with the owner by the tenant recruiting system, and a person who uses the property of the owner and paid the membership fee.
In addition, condominium self-management and operation members are individuals and management associations (shareholders' consent) who have completed building registration of their own real estate, completed system use registration, and have entered into a membership agreement including agreements such as annual membership fee payments. .
A member who participates in a joint activity is a joint cleaning management member, a resident, a condominium self-management / operation member, or a member who participates in a joint activity who participated in or expressed a participation in the joint activity.

Hereinafter, as a specific configuration example, the configuration of a real estate management support system that supports real estate introduction / independent management management via the Internet will be described with reference to FIG.
As shown in FIG. 9, in addition to the terminal 1, the terminal 2, and the server 3, the service provider's terminal 4 is added as a configuration requirement according to the selection result of the system menu 20 that is the selection list of each system.
In the same configuration example, the plurality of real estate management operation support means has homepage creation means for converting real estate information registered in the database 10 into a format for each terminal 1. Further, when the server 3 receives the search condition for the real estate information from the terminal 2, the server 3 reads out the home page data for each terminal 1 having the corresponding real estate information and transmits it to the terminal 2. Based on the request of the terminal 2, the corresponding real estate The registration number of the real estate property indicated by the information is issued and transmitted to the terminal 2. Further, the plurality of real estate management operation support means further have deposit / withdrawal management means in the real estate property leasing business indicated by the corresponding real estate information.

Next, the operation of the real estate management support system 1 of the present embodiment in the same configuration example will be described with reference to the drawings. 10 and 11 are flowcharts showing the process of real estate management support processing in the real estate management support system 1 of the present embodiment.
When recruiting a person who wants to use a rental property owned by the terminal, the terminal 1 first registers real estate information in the server 3. That is, the terminal 1 transmits the input real estate information to the server 3 via the Internet. At this time, the server 3 executes a recruitment system use registration program based on the presence / absence of real estate information transmitted from the terminal 1 and executes a registration process (No, S3, S4 in step S1 in FIG. 10). Specifically, when the server 3 receives unregistered real estate information, the server 3 writes it in the database 10 (step S4), and starts a real estate property recruitment process indicated by the real estate information (step S2).

That is, the server 3 first executes a recruiting registrant confirmation process (step S5). Specifically, the server 3 confirms the start of recruitment of the vacant real estate property by transmitting an identity confirmation email to the recruitment registrant (step S7). At the same time, the server 3 confirms whether there is any change in the registered real estate information by sending a change confirmation mail to the terminal 1 (step S6).
When the change confirmation mail is received, the terminal 1 inputs this if the registered information (rental conditions etc.) has changed (step S8), and sends it back to the server 3. The server 3 receives this, generates a registration change history, and updates the database 10 (step S9).
When the confirmation process for the recruitment registrant is completed by the above process, the server 3 executes a recruitment start process (step S10).

That is, the server 3 executes homepage creation means as real estate management operation support means set in advance as a use service, generates homepage data, and publishes it on the terminal 2. In this way, the owner adds an original function to the custom home page assigned to the owner, registers the home page of the server, and has a direct contact as a user in accordance with each request.
That is, the service of the real estate management support system of the present embodiment is provided in the form of executing and processing the system menu program designated by each client (owner user) on the data input by the owner and the user.

Next, when receiving the search condition for the real estate information from the terminal 2, the server 3 reads the home page data for each terminal 1 having the corresponding real estate information and transmits it to the terminal 2 (step S20 in FIG. 10).
When there is a registration request from the terminal 2, the server 3 executes an occupancy registration process based on the request from the terminal 2. That is, the server 3 transmits a tour request notification mail to the terminal 1 in which the corresponding real estate information is registered by executing the tour request program (step S22). If the visit is not required, the visit request program is not executed, and the visit request notification mail is not transmitted, and the entrance request registration is performed directly (step S21). At this time, the server 3 issues a registration number of the real estate property indicated by the corresponding real estate information, and also issues a password and transmits it to the terminal 2.
Then, when the pre-examination regarding occupancy is completed (step S23), the server 3 performs resident registration processing (step S24). That is, the server 3 transmits the member information (user information) to the terminal 1 (step S25), and writes the user information received from the terminal 2 in the resident information database when confirmation is obtained. Execute the formal registration process. When the first registration is completed, the registration process is confirmed by checking the member registration confirmation / history at the second and subsequent accesses (step S26).

Then, when the formal registration process is completed, the server 3 cancels the recruitment for the real estate property indicated by the property information (step S27). Specifically, the server 3 is registered in the database 10, and the homepage data of the owner that has been disclosed is set to be private, thereby preventing the tenant registration from being performed twice.
Then, the contract is made directly in the state where the server 3 has stopped the recruitment.
That is, the content of the rental contract is confirmed (step S28), and if an agreement is reached between the parties, the contract is made directly. At the time of preliminary examination, an identity confirmation email is sent to the terminal 2 and approved, and then the contract is made directly.

When the direct contract is completed, each system such as fire insurance contract and membership fee delivery is executed. Further, the server 3 registers the resident (user) in the deposit / withdrawal management system (step S30), and transmits the service system guidance after the occupancy to the terminal 1 (step S31).
Thus, the process up to moving in is completed.

At the time of leaving the real estate property, the server 3 executes a room leaving process. That is, after the exit notice and contract cancellation are performed (step S32), the tenant recruitment system is resumed (step S33). Specifically, the server 3 publishes the regenerated homepage data to the terminal 2.
On the other hand, after the clearing presence is performed under the owner check (step S34), the server 3 executes the clearing program (step S35). Upon receiving the report mail from the person in charge of outsourcing who performs the liquidation program and performs regular management / cleaning, the server 3 creates a report (step S36) and registers it as history information in the database 10 (step S36). S37).
As described above, the server 3 activates a related program such as completing the withdrawal process and starting recruitment next.

Next, the claim processing and joint purchase processing executed as a service system after moving in will be described.
As shown in FIG. 12, when the system guidance is provided to the resident's terminal 1 in step S31, the server 3 executes registration confirmation of the business partner who is in charge of the member and complaint processing (step S40). Then, the complaint article transmitted from the terminal 1 is registered in the database 10 (step S41), and is transmitted to the business partner's terminal 4.
When the complaint article is received at the business partner's terminal 4 and confirmed by the business partner (step S42), the inputted complaint handling policy is transmitted to the server 3 (step S43).
When the complaint handling policy received by the server 3 is confirmed (step S44), the business partner plans a processing schedule (step S45).
This processing schedule is confirmed in the server 3 (step S46), and when the actual complaint handling business is performed in the business management partner for periodic management and cleaning, a processing confirmation mail is transmitted to the server 3 from the business partner's terminal 4. Then, the history data is registered in the database 10.
Thus, the complaint process is completed (step S47).

Similarly, when system guidance is provided to the resident's terminal 1 in step S31, the server 3 confirms whether or not the member has been registered in a specific service use program (step S51), and is not registered. If so, a subscription process to the service use program is executed (step S52). When information necessary for subscription is input (step S53), purchase request registration and activity participation processing are executed (step S51).
That is, at the time of execution, the server 3 first confirms the identity of the member registration (step S54), accepts joint purchase registration (step S55), repair / reform order registration (step S56), and completes the estimate request ( Step S57), purchase processing is executed (step S58). Then, after the joint purchase and the settlement of repair / reform order are executed in the server 3, the history data is registered in the database 102.
Thus, the process such as joint purchase is completed (step S59).

As described above, according to the real estate management support system of the present embodiment, the owner can obtain an opportunity to directly contact the user on the homepage, and at the same time, can obtain a joint operation opportunity. can get. In other words, there is an effect that the owner can jointly perform “real estate self-management and management” directly and in a unified and ubiquitous environment. As a result, the owner's own homepage can be used for vacant rooms, regardless of the type of use (general rental / temporary use), and the same service can be provided to various owners. By providing the system, it is possible to obtain an effect of cooperating with the problems of the apartment house.
In addition, the management of the unified system is handled 24 hours on the server side, so the owner is free from system maintenance. That is, the owner (or management association) can access the server 3 using the terminal 2 to view information related to daily cleaning from the database 10 and view or update the conditions related to contract management. As a result, it is possible to easily perform settlement and report reception such as daily cleaning on the net. At the same time, the clearing record and the cleaning history are updated and accumulated in the database 10, enabling cooperation with other services and enabling multifaceted operation.

  In addition, the system provider can perform contract management and work performance management between the owner and the partner and browsing of the history and clearing work only by performing maintenance on the server 3, the system menu 20, and the database 10. . Furthermore, a business partner such as a cleaning service provider can use the terminal 4 to make a business content confirmation business schedule report business completion report. In addition, the owner browses this information and manages the execution and business management of the clearing process. In addition, the terminal 2 can execute automatic clearing and resumption of the occupancy recruitment program on the net by a prior arrangement.

In addition, the resident uses the terminal 1 to register information about the real estate property such as a guide map or drawing of the owner's own real estate introduction management page that is registered and customized in the server 3 or a moving image (including neighborhood information). Can be viewed. At the same time, the contract conditions can be viewed and reserved with the owner terminal 2 or the owner proxy terminal, and everything up to just before the contract can be made online.
By using the terminal 2 and accessing the server 3, the owner (or management association) can view information on real estate properties from the database 10, and can view or update information on contract management, etc. Management costs can be saved.
Further, by requesting a direct contract service agency from an entry / exit service partner in advance, all the services other than the lease contract can be processed and executed by the terminal 2.

  In addition, the system provider only performs maintenance of the server 3, the system menu 20, and the database 10, and mediates direct real estate transactions such as lease contracts between owners, tenants, and entry / exit service partners, and self-management operations. This can be realized by accessing the server 3 without the merchant 3 intervening. By using the terminal 2 and accessing the server 3, the owner (or management association) can browse the database 10 for information relating to repairs and renovations, and view or update the conditions relating to contract management etc. This makes it possible to easily make a request for a joint repair renovation request, a contract, and a commission of supervision over the Internet, and at the same time, supervision report records and cleaning histories are updated and accumulated in the database 10. In addition, the cost can be reduced by using the joint ordering system.

  Note that the management history, usage history, reform history, contract history, insurance history, deposit / withdrawal history, accounting report data, and history are stored in the real estate management support system service of this embodiment, and can be used only by the owner In addition to this, a shared use system based on an agreement may be further provided.

Hereinafter, a modified example of the real estate management support system of this embodiment will be described with reference to FIG. 13 together with specific input / output data.
In the present embodiment, as shown in FIG. 13, the database A is constructed from the database group 10 described above according to the selection result of the system menu 20.
In step S4 described above, the server 3 stores the above-described real estate information (building information, land information, construction information (including history), owner information, occupancy information, rent / deposit / contract / clearing information (including history), deposit / withdrawal. Information (including history), cleaning / repair information (including history), insurance information (including history), complaint information (including history), depreciation information, purchase information (including history), declaration data, long-term repair plan data, etc. Service data) is input and registered in the database A.
Using these pieces of information, homepage data for general rental offers is generated and released, registered for occupancy, and contracted.
At this time, in step S27, the occupancy recruitment cancellation process is executed, and the recruitment suspension is simultaneously performed in other forms of recruitment systems (for example, weekly recruitment systems described later).

After the direct contract, the server 3 accepts part-time job registration by selecting a service menu for part-time job participation in addition to joint purchase (step S60).
That is, after confirming the intention of the member, the part-time job participation process is executed. Specifically, part-time job registration information transmitted from the terminal 1 is registered and disclosed in the database 10, and after a direct part-time job contract (step S61), an actual part-time job is performed. Then, after the settlement of the part-time job is executed in the server 3, the history data is registered in the database 102.
This completes the part-time job participation process (step S62).
Therefore, “part-time job recruitment and part-time job search” can be directly executed without an introducer.

Next, the operation of the real estate management support system 1 according to the embodiment shown in FIG. 3 will be described with reference to the drawings. FIG. 14 is a flowchart showing the process of real estate management support processing in the real estate management support system 1 of the present embodiment.
The real estate management support system 1 of the present embodiment is different from the real estate management support system 1 of the first embodiment in that the real estate property is rented with a short-term contract such as weekly. Hereinafter, description of the same processing as in the first embodiment will be omitted, and only different processing will be described.
When recruiting those who wish to use weekly rentals of their own rental properties, the terminal 1 registers the real estate information in the server 3 as in the case of the first embodiment, and recruits real estate properties indicated by the real estate information. Start processing.

Next, the server 3 generates home page data and publishes it to the terminal 2 as in the case of the first embodiment. In this way, the owner adds an original function to the custom home page assigned to the owner, registers the home page of the server, and has a direct contact as a user in accordance with each request.
Next, when receiving the search condition for the real estate information from the terminal 2, the server 3 reads the home page data for each terminal 1 having the corresponding real estate information and transmits it to the terminal 2 (step S100 in FIG. 13).
When there is a registration request from the terminal 2, the server 3 executes an occupancy registration process based on the request from the terminal 2. That is, after checking the vacancy, the server 3 checks the guarantor by executing the guarantee program (step S102), and also issues the registration number and password of the real estate property indicated by the corresponding real estate information, to the terminal 2 Transmit (step S101).
When payment confirmation of the advance payment is completed (Yes in step S103), the server 3 performs an agreement process on the rental conditions (step S104), and cancels the recruitment of the real estate property indicated by the property information (step S105). . Specifically, the server 3 is registered in the database 10, and the homepage data of the owner that has been disclosed is set to be private, thereby preventing the tenant registration from being performed twice.

After the lease condition agreement process, the server 3 executes the room entry guidance / key number notification process, and starts the room entry process upon completion of the preparation of the leased parts and the like of the real estate property (step S107). Specifically, the server 3 transmits guidance for the service system after moving in to the terminal 1 (step S31). The flowchart shown in FIG. 13 shows an example in which the claim processing system is executed as a service system in the same manner as in the first embodiment.
Thus, the process up to moving in is completed.

On the other hand, when the real estate property is moved out, the server 3 executes a leaving process. That is, after exit notification and contract cancellation are performed (step S108), the occupancy recruitment system is restarted after changing the purpose of use of the occupancy conditions, the area, the amount of money, or the desired period of use. (Step S109). Specifically, the server 3 publishes the regenerated homepage data to the terminal 2.
In the same manner as in the first embodiment, after the clearing presence is performed under the owner check (step S34), the server 3 executes the clearing program (step S35). Upon receiving the report mail from the person in charge of outsourcing who performs the liquidation program and performs regular management / cleaning, the server 3 creates a report (step S36) and registers it as history information in the database 10 (step S36). S37).
As described above, the server 3 activates a related program such as completing the withdrawal process and starting recruitment next.

Hereinafter, a specific example of the input / output data will be described with reference to FIG.
In the present embodiment, as shown in FIG. 16, the database B is constructed from the above-described database group 10 according to the selection result of the system menu 20.
In step S4 described above, the server 3 stores real estate information (building information, land information, construction information (including history), owner information, occupancy information, rent / deposit / contract / clearing information (including history), deposit / withdrawal information ( History), leased property management information, maintenance information (including history), insurance information (including history), complaint information (including history), operational performance information, fixed agent information (including history), reservation management information, other services Data) is input and registered in the database B.
Then, using these pieces of information, homepage data for weekly rental recruitment is generated, and disclosure, occupancy registration, and contract are performed.
At this time, if only the general offer occupancy is selected in step S109, the general lease offer homepage is generated and published, and the weekly lease offer page is set to be private.
Therefore, it is possible to provide real estate properties in a form that meets the needs of both short-term contract applicants and general contract applicants, and the effect of effective utilization can be obtained.

Next, the operation of the real estate management support system 1 according to the embodiment shown in FIG. 7 will be described with reference to the drawings. FIG. 15 is a flowchart showing a process of real estate management support processing in the real estate management support system 1 of the present embodiment.
The real estate management support system 1 of the present embodiment is different from the real estate management support system 1 of the first embodiment in that a management business such as a condominium is performed instead of a real estate property leasing business. Hereinafter, description of the same processing as in the first embodiment will be omitted, and only different processing will be described.
When managing a real estate property owned and owned by itself, the terminal 1 first registers real estate information in the server 3. That is, the terminal 1 transmits the input real estate information to the server 3 via the Internet. At this time, the server 3 executes a system use registration program based on the presence / absence of real estate information transmitted from the terminal 1 and executes a registration process (No in step S120 in FIG. 15, S122, S123). Specifically, when the server 3 receives unregistered real estate information, the server 3 writes it in the database 10 (step S123), and starts an independent maintenance management operation process for the real estate property indicated by the real estate information (step S121).

In other words, the server 3 first executes a section owner confirmation process (step S124). Specifically, the server 3 confirms the start of use by transmitting an identity confirmation email to the category owner.
Next, the server 3 displays a list of services such as a common service cost / reserve deposit / withdrawal management, building maintenance management, cleaning management, general meeting / council management support, etc. as a preset menu list 20 that can be used. (Step S125).
When a service to be used is selected from the received list in the terminal 1, the server 3 provides the selected service by executing a program of each service system. That is, when a service such as periodic management / cleaning management is selected, it is transmitted to the terminal 4 of the business partner.
When a request for periodic management / cleaning management is received at the business partner's terminal 4 and the actual business is carried out at the business partner for periodic management / cleaning, an email confirming the processing is sent from the terminal 4 of the business partner. The history data is transmitted to the server 3 and registered in the database 10. This completes the service.

If a service such as management fee collection / automatic dunning is selected, voting / reporting is executed by online voting and registered in the database 10 (step S126). This registration result is written / published on the homepage of the dedicated bulletin board, so that reporting / notification is executed. That is, a management status report and a board / meeting decision communication are executed (step S127), and each history data is recorded in the database 10 (step S128). This report / contact content is output in the form of a report as required (step S128).
Moreover, the server 3 accepts the transmission of a request to the management association. Specifically, a request for a management association transmitted from the terminal 1 is registered in the database 10 and is released on a dedicated bulletin board.

Similarly, when the joint purchase / joint repair / reform ordering service is executed in step S125, the server 3 first confirms the identity of the member registration (step S54), and then performs joint purchase registration (step S55). After accepting repair / reform order registration (step S56) and completing the request for quotation (step S57), the purchase processing is executed (step S58). Then, after the joint purchase and the settlement of repair / reform order are executed in the server 3, the history data is registered in the database 102.
Thus, the process such as joint purchase is completed (step S59).

Similarly, when a service such as an operation status / record check or a registration change instruction is selected in step S125 (step S140), the server 3 stores various history data (contract entry / exit check, entry / exit) registered in the database 10. The money check, management report, insurance check, resident data / complaint history) are read (step S141) and transmitted to the terminal 1.
These registration items are checked in the terminal 1 (step S143). At this time, when changes in these registration items are input, a registration item change list is generated in the server 3 (step S143), and it is determined whether or not the changes are permitted (step S144). That is, the server 3 permits the change of the registered items in the database 10 according to the access authority of the change input person set in advance, and if the authority required for the change input person is not given, the identity confirmation mail To the authority's terminal. Thereby, if the change is accepted (Yes in step S146), data change / additional registration is executed (step S147).
As described above, services such as operation status / record check and registration change instruction are executed.

As described above, according to the real estate management support system of the present embodiment, the section owner can browse the information related to the management and operation of the shared real estate registered in the server 3 using the terminal 2. Also, the resident can browse the partial information using the terminal 2.
Furthermore, the management union can carry out in the form of registering and disclosing the notice and report of the general meeting governing board in the database 10. At the same time, the section owner can use the terminal 2 to exercise voting rights at the general meeting and participate in board decisions, and the section owner can confirm these decisions at any time using the terminal 2.
In addition, the system provider only performs maintenance of the server 3, the system menu 20, and the database 10, and does not entrust the self-management operation between the owner, tenant, management association, and service partner to the management company. Can be implemented directly.
In addition, the business partner can confirm the work content to be submitted, and report the business schedule report. In addition, the management union can similarly notify and notify traders reports etc. over the Internet.

The real estate management support server and each terminal described above have a computer system inside.
A series of processes relating to the real estate management support process described above is stored in a computer-readable recording medium in the form of a program, and the above process is performed by the computer reading and executing this program.
That is, each processing means and processing unit in the real estate management support server, each terminal, the central processing unit such as a CPU reads the above program into a main storage device such as a ROM or RAM, and executes information processing / arithmetic processing By doing so, it is realized.
Here, the computer-readable recording medium means a magnetic disk, a magneto-optical disk, a CD-ROM, a DVD-ROM, a semiconductor memory, or the like. Alternatively, the computer program may be distributed to the computer via a communication line, and the computer that has received the distribution may execute the program.

The whole block diagram of a real estate management support system. The internal block diagram of a real estate management support system. Example of building a real estate management support system when managing a real estate property on a weekly basis. Example of construction of a real estate management support system when a real estate property is operated for general rental and monthly weekly management. Example of building a real estate management support system for a joint cleaning management member. An example of building a real estate management support system for tenants. Example of building a real estate management support system in the case of independent management and operation members of condominiums. Example of building a real estate management support system for members participating in joint activities. The whole block diagram of a real estate management support system. The flowchart which shows the process of a general rental resident direct recruitment. The flowchart which shows the process of a general rental resident direct recruitment. The flowchart which shows the modification of a general rental resident direct recruitment. The flowchart which shows the modification of a general rental resident direct recruitment. The flowchart which shows the process of a weekly rental resident direct recruitment. The flowchart which shows the modification of weekly rental tenant direct recruitment. The flowchart which shows the process of the independent management management of the condominium management association. The flowchart which shows the modification of the independent management management of the condominium management association. Real estate brokerage system configuration diagram

Explanation of symbols

1, 2, 4 ... terminal 3 ... server 10 ... database 20 ... system menu

Claims (7)

Real estate management support having a database for storing real estate information and comprising a server for publishing the real estate information to terminals on the Internet and a terminal for browsing or registering the real estate information via the Internet In the system,
The server has a plurality of real estate management operation support means for supporting the management of the real estate property indicated by the real estate information registered in the database, and based on the request of the terminal, the plurality of real estate management operation support means A real estate management support system characterized by executing the selected real estate management operation support means. 2. The real estate management support system according to claim 1, wherein the plurality of real estate management support means includes homepage creation means for converting real estate information registered in the database into a format for each terminal. . When the server receives any of the purpose of use, the area, the amount of money, or the desired period of use as the search condition for the real estate information from the terminal, the server reads homepage data for each terminal having the corresponding real estate information. To the terminal,
The real estate management support system according to claim 2, wherein a registration number of a real estate property indicated by the corresponding real estate information is issued based on a request from the terminal and transmitted to the terminal. The plurality of real estate management operation support means further includes a deposit / withdrawal management means in a real estate property leasing business indicated by the corresponding real estate information. Real estate management support system described in 1. A server that has a database for storing real estate information and publishes the real estate information to terminals on the Internet,
A plurality of real estate management operation support means for supporting the operation of the real estate property indicated by the real estate information registered in the database;
A server that executes selected real estate management operation support means among the plurality of real estate management operation support means based on a request from a terminal that registers the real estate information in the server via the Internet. Real estate management support having a database for storing real estate information and comprising a server for publishing the real estate information to terminals on the Internet and a terminal for browsing or registering the real estate information via the Internet In the system,
The server has a plurality of real estate management operation support means for supporting the management of the real estate property indicated by the real estate information registered in the database, and based on the request of the terminal, the plurality of real estate management operation support means A real estate management support method characterized in that the selected real estate management operation support means is executed. A program that has a database for storing real estate information, and causes a server that publishes the real estate information to a terminal on the Internet to execute real estate management support processing,
Among a plurality of real estate management support means for supporting the operation of the real estate property indicated by the real estate information registered in the database, the selection was made based on a request from a terminal for registering the real estate information in the server via the Internet. Real estate management support program for executing processing to execute real estate management operation support means.

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