JP2005063370A - Merchandise information processing system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system that can prevent sale of merchandise unsuitable for sale. <P>SOLUTION: A store controller 1 of the store information system 100 acquires specific merchandise information 81 indicating what merchandise is merchandise unsuitable for sale from a given information providing server 6 via the Internet 60. The specific merchandise information 81 in the store controller 1 is further provided for an inspection apparatus 2, a label issuing apparatus 3 and a POS system 40. The apparatuses 2 to 4 each acquire merchandise identification information 91 about merchandise for sale to match it with the specific merchandise information 81. Whether the merchandise for sale is merchandise unsuitable for sale or not is determined, and if merchandise unsuitable for sale is found, an alarm is output. Merchandise unsuitable for sale can be easily prevented from being sold. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a product information processing system for processing information relating to food products.

  Food products after shipment are products that are not suitable for sale to consumers, such as products containing pathogenic Escherichia coli, products containing foreign substances, products containing residual agricultural chemicals, products containing unapproved additives, and camouflaged display products ").

  In such a case, a manufacturer that provides a product usually notifies the consumer of the fact in order to collect the product. However, taking into consideration the possibility that the notified information may not be transmitted to all consumers, in order to prevent the spread of damage, the product will be sold to consumers immediately after it is determined that the product is not suitable for sale. It is necessary to cancel. For this reason, the technique which provides the information which concerns on food goods to a company or an individual in real time via a network conventionally is proposed (for example, refer to patent documents 1).

JP 2002-14967 A

  In order to completely prevent sales of non-conforming products, it is necessary for the store seller to keep track of the latest information on food products. However, even if the above technology is used, it is very difficult for sellers who are engaged in various operations related to the sale of products to keep track of the latest information. It required a lot of effort.

  The present invention has been made in view of the above problems, and an object of the present invention is to provide a product information processing system that can easily prevent sales of unfit products for sale.

  In order to solve the above-mentioned problem, the invention of claim 1 is a product information processing system for processing information relating to food products, the first acquisition means for acquiring caution information indicating a product that is not suitable for sales, 2nd acquisition means for acquiring the product identification information of the product to be provided to, determination means for determining whether or not the product indicated by the product identification information corresponds to the product indicated by the caution information, and the product identification information indicates Warning means for outputting a warning when the product corresponds to the product indicated by the caution information.

  According to a second aspect of the present invention, in the commodity information processing system according to the first aspect, the first acquisition unit acquires the caution information from an external server device via a network.

  The invention according to claim 3 is the product information processing system according to claim 1, wherein the first acquisition means determines the condition of the product that the customer avoids for each customer who wants to purchase the product. Obtained as caution information.

  According to a fourth aspect of the present invention, in the commodity information processing system according to the third aspect, the first acquisition means acquires the caution information from a recording medium possessed by each of the customers.

  The invention according to claim 5 is the product information processing system according to claim 3, further comprising storage means for storing the customer identification information and the caution information in association with each other, wherein the first acquisition means is The caution information is acquired from the storage means.

  According to a sixth aspect of the present invention, in the commodity information processing system according to any one of the first to fourth aspects, the second acquisition unit acquires the commodity identification information from a commodity that a customer desires to purchase.

  According to the first to fifth aspects of the present invention, since a warning is output when a product to be sold is a product that is not suitable for sales, it is possible to prevent the sale of non-compliant products.

  In particular, according to the second aspect of the present invention, the product information processing system can acquire the latest caution information via the network by always storing the latest caution information in the external server device. For this reason, even products that are found to be unfit for sale after shipment can be excluded.

  In particular, according to the third aspect of the present invention, the caution information is acquired for each customer, so that the non-sale product can be changed according to the customer.

  In particular, according to the fourth aspect of the present invention, since the caution information is acquired from the recording medium possessed by each customer, the caution information for each customer can be easily acquired.

  In particular, according to the invention of claim 5, the customer's caution information for each customer can be easily acquired by associating and storing the customer identification information and the caution information.

  In particular, according to the invention of claim 6, since the product identification information is obtained from the product that the customer desires to purchase, it is possible to eliminate the non-conforming product immediately before the sale.

<1. First Embodiment>
<1-1. Configuration>
FIG. 1 is a diagram illustrating a configuration of a store information system 100 that is a product information processing system according to the first embodiment. The store information system 100 is introduced into a store 10 such as a supermarket or a convenience store that sells various food products (hereinafter simply referred to as “products”).

  As shown in the figure, the store information system 100 includes a store controller 1, an inspection device 2, a label issuing device 3, and a POS system 40, which are connected via a LAN 61 and are connected between the devices. Data communication is possible.

  The store controller 1 is a device that manages the store information system 100 in an integrated manner. The store controller 1 is connected to the Internet 60, which is a wide area network, via a router device 63 and the like, and data communication with a computer or the like outside the store is possible. In the present embodiment, the store controller 1 can acquire information via the Internet 60 from the information providing server 6 that stores various information related to the product.

  The inspection device 2, the label issuing device 3, and the POS system 40 are devices used for a part of processing for handling commodities. FIG. 2 is a diagram illustrating a flow of processing performed for a product to be sold at the store 10 from when the product is received until it is sold.

  At the time of arrival of goods, first, an inspection process for inspecting whether or not the goods match the order data 72 is performed (step S11). Next, if it is a product such as meat that requires processing such as cutting and cooking (“Yes” in step S12), processing and packaging are performed (steps S13 and S14), and the weight of the product is further increased. After a pricing process for attaching a label indicating the corresponding selling price or the like (step S15), the label is displayed in the sales area of the store (step S16).

  On the other hand, if the product does not require processing (“No” in step S12), it is displayed in the store sales area as it is after the inspection process (step S16). Thereafter, the merchandise that the consumer customer wants to purchase is subjected to a settlement process for settlement of the selling price (step S17) and sold to the customer.

  Among these processes, the inspection apparatus 2 is used for the inspection process (step S11), the label issuing apparatus 3 is used for the pricing process (step S15), and the POS system 40 is used for the settlement process (step S17).

  Hereinafter, the configurations of the store controller 1, the inspection device 2, the label issuing device 3, and the POS system 40 will be described.

  FIG. 3 is a diagram showing the configuration of the store controller 1 in functional blocks. The store controller 1 has the same hardware configuration as a general computer. That is, the store controller 1 has a configuration in which a CPU 11 that performs arithmetic processing, a ROM 12 that stores basic programs, a RAM 13 that serves as a work area for arithmetic processing, and a hard disk 14 that stores various types of information are connected to the bus line 101. . Further, the store controller 1 includes a display 15 for displaying various information, an input unit 16 such as a keyboard and a mouse, a speaker 17 for outputting sound, a first communication unit 18 for communicating via the Internet 60, and a LAN 61. The second communication unit 19 and the like that communicate with each other are connected to the bus line 101.

  A unique processing program is stored in the hard disk 14, and the CPU 11 implements various functions as the store controller 1 by performing arithmetic processing according to the processing program.

  In addition, the hard disk 14 stores a product master 71 indicating various types of information related to products handled in the store 10. In the product master 71, information indicating “product name”, “selling price”, “unit price”, “raw material”, “number of orders” and the like is associated with “product identification information”. Information relating to these products is provided to the inspection device 2, the label issuing device 3, the POS system 40, and the like. In the present embodiment, “product identification information” refers to information that identifies the type of product (product code, etc.) and information that identifies an individual or group of products (lot number, date of manufacture, meat It is a term that includes both meanings such as an individual identification number.

  FIG. 4 is a diagram showing the configuration of the inspection apparatus 2 in functional blocks. The inspection device 2 includes a control unit 20 that controls the entire device, a display unit 25 that displays various types of information, an input unit 26 that receives user operations and inputs, a speaker 27 that outputs audio, and communication that communicates via a LAN 61. A unit 28, a journal printing unit 211 that prints a journal, and a barcode reader 212 that reads a barcode, are connected to the bus line 201.

  The control unit 20 includes a CPU 21 that performs various arithmetic processes, a ROM 22 that stores a control program, a RAM 23 that serves as a work area for arithmetic processes, a battery-backed SRAM 24 that is a nonvolatile memory that stores various data, and the like. ing. The CPU 21 performs a control process according to a control program in the ROM 22 to realize a control function of each part of the apparatus.

  The SRAM 24 stores ordering data 72 acquired from the product master 71 of the store controller 1. The order data 72 is obtained by associating information indicating “number of orders” with “product identification information” and is referred to in the inspection process as a list of ordered products.

  FIG. 5 is a functional block diagram showing the configuration of the label issuing device 3. The label issuing device 3 communicates via a control unit 30 that controls the entire device, a display unit 35 that displays various information, an input unit 36 that receives user operations and inputs, a speaker 37 that outputs sound, and a LAN 61. The communication unit 38 includes a label printing unit 311 that prints a label, and a weighing unit 312 that measures the weight of the product. These units are connected to the bus line 301.

  The control unit 30 includes a CPU 31 that performs various arithmetic processes, a ROM 32 that stores control programs, a RAM 33 that serves as a work area for arithmetic processes, a battery-backed SRAM 34 that is a nonvolatile memory that stores various data, and the like. ing. The CPU 31 realizes a control function of each part of the apparatus by performing arithmetic processing according to a control program in the ROM 32.

  The SRAM 34 stores unit price data 73 and raw material data 74 acquired from the product master 71 of the store controller 1. The unit price data 73 is obtained by associating information indicating “unit price (sale price per unit weight)” with “product identification information”, and the raw material data 74 is information indicating “raw material” with “product identification information”. It is related. These are referred to in the pricing process.

  The POS system 40 includes a POS server 4 and a plurality of POS terminals 5, which are connected by a transmission cable 62 (see FIG. 1). FIG. 6 is a diagram showing the configuration of the POS server 4 and FIG. 7 is a diagram showing the configuration of the POS terminal 5 in function blocks.

  As shown in FIG. 6, the POS server 4 has the same hardware configuration as a general computer. That is, the POS server 4 has a configuration in which a CPU 41 that performs arithmetic processing, a ROM 42 that stores basic programs, a RAM 43 that serves as a work area for arithmetic processing, and a hard disk 44 that stores various types of information are connected to a bus line 401. . Further, the POS server 4 includes a display 45 that displays various information, an input unit 46 such as a keyboard and a mouse, a speaker 47 that outputs sound, a first communication unit 48 that communicates via a LAN 61, and a transmission cable 62. The second communication unit 49 and the like that perform communication via the bus line 401 are connected.

  A unique processing program is stored in the hard disk 44, and the CPU 41 realizes various functions as the POS server 4 by performing arithmetic processing according to the processing program.

  The hard disk 44 stores sales price data 75 acquired from the product master 71 of the store controller 1. The selling price data 75 is obtained by associating information indicating “selling price” with “product identification information”, and is referred to in the settlement process.

  As shown in FIG. 7, the POS terminal 5 includes a control unit 50 that controls the entire apparatus, a display unit 55 that displays various information, an input unit 56 that receives user operations and inputs, and a speaker 57 that outputs audio. , A communication unit 58 that performs communication via the transmission cable 62, a receipt printing unit 511 that prints a receipt, and a barcode reader 512 that reads a barcode, which are connected to a bus line 501 respectively.

  The control unit 50 includes a CPU 51 that performs various arithmetic processes, a ROM 52 that stores a control program, a RAM 53 that is a work area for arithmetic processes, a battery-backed SRAM 54 that is a nonvolatile memory that stores various data, and the like. ing. The CPU 51 performs a control process according to a control program in the ROM 52 to realize a control function of each part of the apparatus.

<1-2. Processing>
Next, processing contents of the store information system 100 will be described. In the store information system 100, in the inspection process, pricing process, and checkout process (FIG. 2: steps S11, S15, S17), the products handled are pathogenic E. coli-contaminated products, foreign-contaminated products, residual pesticide-mixed products, unapproved products. It is determined whether or not the product is a non-sales product such as an additive-mixed product and a camouflaged display product. If the product is determined to be a non-sales product, the product is excluded.

  In order to eliminate non-conforming products, it is necessary to provide caution information indicating which products are non-conforming products. In the present embodiment, specific product information including “product identification information” of unfit products for sale is used as caution information. In the store information system 100, such specific product information is acquired by the store controller 1 via the Internet 60, and is further provided from the store controller 1 to the inspection device 2, the label issuing device 3, and the POS system 40. It has become.

  FIG. 8 is a diagram showing a flow of information (mainly a flow of specific product information) in the store information system 100. The specific product information 81 is stored in the information providing server 6 that is a server device outside the store. The specific product information 81 stored in the information providing server 6 is always maintained by the administrator of the information providing server 6 so as to indicate the latest information at that time. Specifically, the “product identification information” of the non-sellable product is added to the specific product information 81 every time a non-sellable product is found.

  From the store controller 1, under the control of the CPU 11, the first communication unit 18 transmits a signal requesting the specific product information 81 to the information providing server 6 at a predetermined time period. In response to this, the specific product information 81 is transmitted from the information providing server 6 to the store controller 1 via the Internet 60 at a predetermined time period. The specific product information 81 is acquired by the first communication unit 18 of the store controller 1 and stored in the hard disk 14. Therefore, the specific product information 81 stored in the store controller 1 is updated to the latest information at a predetermined time period.

  Further, from the inspection device 2, under the control of the CPU 21, a signal requesting the specific product information 81 is transmitted from the communication unit 28 to the store controller 1 at a predetermined time period. In response to this, the store controller 1 transmits specific product information 81 to the inspection apparatus 2 via the LAN 61 at a predetermined time period. The specific product information 81 is acquired by the communication unit 28 of the inspection device 2 and stored in the SRAM 24. Therefore, the specific product information 81 stored in the inspection device 2 is also updated to the latest one at a predetermined time period.

  Similarly, from the label issuing device 3, under the control of the CPU 31, a signal requesting the specific product information 81 is transmitted from the communication unit 38 to the store controller 1 at a predetermined time period. In response to this, the store controller 1 transmits the specific product information 81 to the label issuing device 3 via the LAN 61 at a predetermined time period. The specific product information 81 is acquired by the communication unit 38 of the label issuing device 3 and stored in the SRAM 34. Therefore, the specific product information 81 stored in the label issuing device 3 is also updated to the latest one at a predetermined time period.

  Similarly, from the POS server 4, under the control of the CPU 41, a signal requesting the specific product information 81 is transmitted from the first communication unit 48 to the store controller 1 at a predetermined time period. In response to this, the store controller 1 transmits specific product information 81 to the POS server 4 via the LAN 61 at a predetermined time period. The specific product information 81 is acquired by the first communication unit 48 of the POS server 4 and stored in the hard disk 44. Therefore, the specific product information 81 stored in the POS server 4 is also updated to the latest one at a predetermined time period.

  The specific product information 81 stored in the storage means of each device by the processing of the store controller 1, the inspection device 2, the label issuing device 3 and the POS server 4 as described above is always the latest information at that time. Is done. Then, in the inspection process, the pricing process, and the checkout process, the latest specific product information 81 is referred to, and the sales nonconforming product is excluded. Hereinafter, the details of the inspection process, the pricing process, and the settlement process will be described with reference to FIG.

<1-2-1. Inspection process>
First, the inspection process (FIG. 2: step S11) performed by the inspection apparatus 2 will be described. FIG. 9 is a diagram showing a flow of inspection processing. The process shown in FIG. 9 is to inspect products received from one ordering party.

  First, a signal requesting order data 72 relating to a product ordered from the ordering party is transmitted from the inspection device 2 to the store controller 1, and in response to this, the order data 72 is transmitted from the store controller 1 to the inspection device 2. The The order data 72 is stored in the SRAM 24 of the inspection apparatus 2 (step S21).

  Next, an operator who is a user of the inspection device 2 uses a barcode reader to send a product barcode attached to the product itself received from the ordering party or a distribution barcode attached to the case in which the product is stored. Let 212 read. These merchandise bar codes and physical distribution bar codes indicate merchandise identification information of the merchandise. Thereby, the product identification information of the received product is acquired by the inspection device 2 and stored in the RAM 23 (step S22).

  Next, the acquired product identification information 91 is collated with the specific product information 81 in the SRAM 24 by the CPU 21 (see step S23 / FIG. 8). Then, it is determined whether or not there is any product identification information included in the specific product information 81 that matches the acquired product identification information 91. Thereby, it is determined whether the product indicated by the product identification information 91, that is, the received product corresponds to the non-conforming product indicated by the specific product information 81 (step S24).

  If the product identification information that matches the product identification information 91 exists in the specific product information 81, that is, if the product indicated by the product identification information 91 is a non-conforming product, a warning for notifying the worker of that fact Is output. More specifically, the warning character string is displayed on the display unit 25 so as to catch the eye with a prominent color scheme or blinking, and a warning sound is generated from the speaker 27 (step S25). As a result, the worker recognizes that the handled product is a non-conforming product and excludes the product from being sold.

  The process of acquiring the product identification information 91 as described above and checking the product identification information 91 with the specific product information 81 is repeated for all products received from the ordering party. Therefore, it is determined whether or not all the products received from the ordering party are unfit for sale (steps S26, S22 to S25).

  When the product identification information 91 for all the products is acquired, an operation for instructing the completion of input by the worker is performed via the input unit 26 (Yes in step S26). In response to this, the CPU 21 collates all of the acquired product identification information 91 and the order data 72, and determines whether the received product is excessive or insufficient (step S27). Subsequently, the journal printing unit 211 prints the determination result as a journal, and the inspection process ends (step S28). If there is a non-saleable product, this fact may be printed on the journal.

<1-2-2. Pricing process>
Next, the pricing process (FIG. 2: step S15) performed by the label issuing device 3 will be described. FIG. 10 is a diagram showing the flow of the pricing process. The process shown in FIG. 10 is to affix a label indicating a selling price according to the weight of a plurality of products of the same type whose unit price is set in advance.

  First, product identification information of a product to be attached with a label is input to the label issuing device 3 via the input unit 36 by a worker who is a user of the label issuing device 3. Thereby, the merchandise identification information of the merchandise to be affixed with the label is acquired by the label issuing device 3 and stored in the RAM 33 (step S31).

  Next, the acquired product identification information 91 is collated with the specific product information 81 in the SRAM 34 by the CPU 31 (see step S32 / FIG. 8). Then, it is determined whether or not there is any product identification information included in the specific product information 81 that matches the acquired product identification information 91. Thereby, it is determined whether the product indicated by the product identification information 91, that is, the product to be affixed with the label, corresponds to the sales nonconforming product indicated by the specific product information 81 (step S33).

  If the product identification information that matches the product identification information 91 exists in the specific product information 81, that is, if the product indicated by the product identification information 91 is a non-conforming product, a warning for notifying the worker of that fact Is output. More specifically, the warning character string is displayed on the display unit 35 so as to draw a noticeable color scheme or blinking, and a warning sound is generated from the speaker 37 (step S34). As a result, the worker recognizes that the handled product is a non-conforming product and excludes the product from being sold. And since all the goods of the said kind are excluded, a pricing process is also complete | finished.

  On the other hand, if the product indicated by the product identification information 91 is not an unfit product for sale, the weight of the product is weighed (step S35), and the selling price corresponding to the weighed weight is calculated based on the unit price data 73 (step S36). . Subsequently, the label printing unit 311 prints a character string indicating the selling price and the raw material of the product based on the raw material data 74 on the label, and the printed label is affixed to the product (step S37). Then, the above-described merchandise weighing, selling price calculation, and label printing and pasting processes are repeated for all the merchandise of the type (steps S38, S35 to S37). When labels are attached to all the products, the pricing process ends. If the target product is a non-sale product, a message to that effect may be printed on the label.

<1-2-3. Checkout process>
Next, the settlement process (FIG. 2: step S17) performed by the POS system 40 will be described. FIG. 11 is a diagram showing the flow of the settlement process. The process shown in FIG. 11 is to settle the selling price of a product that one customer desires to purchase.

  First, an operator serving as a user of the POS terminal 5 causes the barcode reader 212 to read a product barcode attached to a product that the customer desires to purchase. As described above, the product barcode indicates the product identification information of the product. Thereby, the product identification information of the product that the customer desires to purchase is acquired by the POS terminal 5 and stored in the RAM 53 (step S41).

  Next, the acquired product identification information is transmitted from the POS terminal 5 to the POS server 4 and stored in the RAM 43. Subsequently, the product identification information 91 is collated with the specific product information 81 in the hard disk 44 by the CPU 41 of the POS server 4 (see step S42 / FIG. 8). Then, it is determined whether or not there is any product identification information included in the specific product information 81 that matches the acquired product identification information 91. Thereby, it is determined whether the product indicated by the product identification information 91, that is, the product that the customer desires to purchase corresponds to the non-conforming product indicated by the specific product information 81 (step S43).

  When the product identification information that matches the product identification information 91 exists in the specific product information 81, that is, when the product indicated by the product identification information 91 is a non-saleable product, this is communicated to workers and customers. An instruction signal for outputting the warning is transmitted from the POS server 4 to the POS terminal 5. In response to this instruction signal, the POS terminal 5 outputs a warning. More specifically, the warning character string is displayed on the display unit 55 so as to draw a noticeable color scheme or blinking, and a warning sound is generated from the speaker 57 (step S44). As a result, the worker and the customer recognize that the handled product is a non-sales product, and the product is excluded from the sales target.

  On the other hand, when the product indicated by the product identification information 91 is not a non-conforming product, the selling price data 75 is referred to and the selling price of the product indicated by the product identification information 91 is acquired. Then, the selling price is transmitted from the POS server 4, is acquired by the POS terminal 5, and is stored in the RAM 53 (step S45).

  The process of acquiring the product identification information 91 as described above and checking the product identification information 91 with the specific product information 81 is repeated for all products that the customer desires to purchase. Therefore, it is determined whether or not all the products that the customer desires to purchase are non-sale compatible products (steps S46, S41 to S45).

  When product identification information 91 for all products is acquired, an operation for instructing completion of input by the worker is performed via input unit 56 (Yes in step S46). In response to this, the CPU 51 adds all the selling prices stored in the RAM 53 and calculates the total amount (step S47). Subsequently, after calculation such as change, the receipt printing unit 511 prints the settlement result as a receipt, and the settlement process ends (step S48). In addition, when there is a nonconforming product for sale, that fact may be printed on the receipt.

  As described above, in the store information system 100 according to the present embodiment, the store controller 1 acquires specific product information via the Internet 60, and further, the inspection device 2, the label, as described in the first embodiment. Each of the issuing device 3 and the POS system 40 acquires specific product information from the store controller 1 via the LAN 61. In addition, each of the inspection device 2, the label issuing device 3, and the POS system 40 acquires product identification information of a product to be sold, and whether the product indicated by the product identification information corresponds to the product indicated by the specific product information Determine whether or not. And when it corresponds to the goods which specific goods information shows, a warning is outputted and the fact is transmitted to an operator. This makes it possible to reliably and easily prevent sales of non-conforming products without the operator being conscious.

  Further, in the store information system 100, in the inspection process, the pricing process, and the checkout process, it is determined whether or not the product is a sales nonconforming product. On the other hand, the latest product identification information is always acquired via the network. For this reason, even if there is a product that is found to be non-conforming to sales during the period from when the product is received until it is sold, the product can be excluded in any of the processes. In particular, in the checkout process, which is the process immediately before the sale to the customer, the product identification information is obtained from the product that the customer wants to purchase, and it is determined whether or not this product is a non-conforming product. Even if there is a non-conforming product that has been found out, the product can be excluded.

<2. Second Embodiment>
Next, a second embodiment of the present invention will be described. In general, consumers often have raw materials, materials and ingredients (hereinafter simply referred to as “raw materials”) of foods that cannot be eaten according to taste or constitution. Consumers who avoid foods containing such specific ingredients purchase products while confirming the ingredients, but such confirmation work is very complicated, and the contents of confirmation may be wrong There is also. In the store information system which is the product information processing system of the present embodiment, it is prevented to sell food containing the raw material to consumers who avoid the specific raw material.

  The basic configuration of the store information system 100 of the present embodiment is the same as that shown in FIG. The configurations of the store controller 1, the inspection device 2, the label issuing device 3, and the POS system 40 are substantially the same as those of the first embodiment, but only the configuration of the POS terminal 5 is the first embodiment. And different.

  FIG. 12 is a diagram showing the configuration of the POS terminal 5 of the present embodiment. The POS terminal 5 has substantially the same configuration as that shown in FIG. 7, but further includes an IC card reader 513 that acquires information from the IC card. The card reader 513 is also connected to the bus line 501 and operates under the control of the control unit 50.

  In the store 10 of the present embodiment, a member's card is issued to each customer. FIG. 13 is a diagram illustrating an example of a member's card. As shown in the figure, the member's card 8 is an IC card which is a portable recording medium provided with an IC chip 8a for electromagnetically storing various information on the surface thereof.

  The IC chip 8a stores identification information unique to the customer who possesses the member's card, and information indicating the raw material of the food that the customer avoids (hereinafter referred to as “repellent raw material information”). This repellent raw material information is stored based on a report from a customer when a member's card is issued. The product including the raw material indicated by the repellent raw material information is a non-sale-compliant product unique to the customer, and the repellent raw material information indicates the condition of the product repelled by the customer.

  In the present embodiment, repellent raw material information is acquired for each customer in the checkout process as caution information indicating a product that is incompatible with sales, and based on the repellent raw material information, each of the products that the customer wants to purchase is nonconforming to sales. It is determined whether or not the product is a product. When a certain product is determined to be a non-sale product, the product is excluded from the sales target.

  FIG. 14 is a diagram showing a flow of information in the POS system 40 of the present embodiment. As shown in FIG. 14, the POS server 4 stores raw material data 74 acquired from the store controller 1 or the label issuing device 3 together with the selling price data 75.

  FIG. 15 is a diagram showing a flow of a settlement process performed by the POS system 40. The process shown in FIG. 15 is to settle the selling price of a product that one customer desires to purchase. Hereinafter, the settlement process of the present embodiment will be described with reference to FIGS. 14 and 15.

  First, a worker who is a user of the POS terminal 5 receives the member's card 8 from the customer and causes the IC card reader 513 to read the information stored in the IC chip 8a. Thereby, the repellent raw material information 82 of the customer is acquired and stored in the RAM 53 (step S51).

  Next, the worker causes the barcode reader 512 to read the product barcode attached to the product that the customer desires to purchase. Thereby, the product identification information 91 of the product that the customer desires to purchase is acquired by the POS terminal 5 and stored in the RAM 53 (step S52).

  Next, the acquired product identification information 91 is transmitted from the communication unit 58 of the POS terminal 5 to the POS server 4. In response to this, in the POS server 4, the selling price data 75 is referred to obtain the selling value of the product indicated by the product identification information 91, and the raw material of the product indicated by the product identification information 91 is referred to the raw material data 74. Information is acquired. Then, the acquired selling price 75d and raw material information 74d are transmitted from the POS server 4, acquired by the communication unit 58 of the POS terminal 5, and stored in the RAM 53 (step S53).

  Next, the acquired raw material information 74d is collated with the repellent raw material information 82 by the CPU 51 of the POS terminal 5 (step S54), and the raw material information included in the repellent raw material information 82 matches the acquired raw material information 74d. It is determined whether there is something to do. Thereby, it is determined whether the product indicated by the product identification information 91, that is, the product that the customer desires to purchase corresponds to the product including the raw material indicated by the repellent raw material information 82 (step S55).

  If there is raw material information that matches the raw material information 74d in the repellent raw material information 82, that is, if the product indicated by the product identification information 91 is a non-sale-compliant product, a warning for notifying the worker and customer of that fact Is output. More specifically, the warning character string is displayed on the display unit 55 so as to draw a noticeable color scheme or blinking, and a warning sound is generated from the speaker 57 (step S56). As a result, the worker and the customer recognize that the handled product is a non-sales product, and the product is excluded from the sales target. Further, the selling value 75 d of the product is also deleted from the RAM 53.

  The process of acquiring the product identification information 91 as described above and collating the raw material information 74d obtained based on the product identification information 91 with the repellent raw material information 82 is repeated for all products that the customer desires to purchase. Therefore, it is determined whether or not all products that the customer desires to purchase are non-conforming products (steps S57, S52 to S56).

  When product identification information 91 for all products is acquired, an operation for instructing completion of input is performed by the operator via input unit 56 (Yes in step S57). In response to this, the CPU 51 adds all the selling prices 75d stored in the RAM 53 and calculates the total amount (step S58). Subsequently, after calculation such as change, the receipt printing unit 511 prints the settlement result as a receipt, and the settlement process ends (step S59). Also in the present embodiment, when there is an unfit product for sale, that fact may be printed on the receipt.

  As described above, as described in the second embodiment, in the store information system 100 according to the present embodiment, repellent raw material information unique to each customer is acquired for each customer who wishes to purchase a product. Then, it is judged whether or not the product that the customer wants to purchase is a non-conforming product that includes the raw material indicated by the repellent raw material information. And communicate to customers. As a result, it is possible to prevent the sales of products including raw materials that the customer avoids without being aware of the worker or the customer. Since the repellent raw material information is acquired for each customer who wishes to purchase the product, the non-conforming product can be changed for each customer, and the customer service can be improved.

  In addition, the customer's unique repellent raw material information is stored in the member's card, which is a recording medium possessed by each customer, and the repellent raw material information is acquired from the member's card. Can be acquired.

<3. Modification>
Although the embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments, and various modifications are possible.

  For example, in the first embodiment, each of the inspection device 2, the label issuing device 3, and the POS system 40 acquires specific product information indirectly via the store controller 1. You may make it acquire specific merchandise information directly via the internet 60. FIG. In the above embodiment, the product identification information is obtained from the barcode printed on the label attached to the product. However, an electromagnetic recording element such as a wireless IC tag that records the product identification information is used. The product identification information may be acquired from the recording element by pasting the product on the product.

  In the second embodiment, the repellent material information is stored in the IC chip. However, the repellent material information may be indicated by a two-dimensional bar code such as a QR code. However, since the contents of the IC chip can be rewritten, it is preferable to use the IC chip for recording the repellent raw material information as in the above embodiment.

  In the second embodiment, the repellent raw material information is stored in the member card possessed by the customer, but may be stored in the hard disk 44 of the POS server 4 or the like. More specifically, customer identification information and repellent raw material information are associated with each other and stored in the hard disk 44 of the POS server 4. Then, only customer identification information may be acquired from a member's card or the like in the checkout process, and the customer's repellent raw material information may be acquired from the hard disk 44 based on the customer identification information. In this case, since only the customer identification information needs to be obtained from the member card, the storage capacity required for the member card may be relatively small. For this reason, a magnetic stripe card or a card with a one-dimensional barcode can be used as the member card.

It is a figure which shows the structure of a shop information system. It is a figure which shows the flow of the process performed after goods are received and sold. It is a figure which shows the structure of a store controller. It is a figure which shows the structure of an inspection apparatus. It is a figure which shows the structure of a label issuing apparatus. It is a figure which shows the structure of a POS server. It is a figure which shows the structure of a POS terminal. It is a figure which shows the flow of the information in a shop information system. It is a figure which shows the flow of an inspection process. It is a figure which shows the flow of a pricing process. It is a figure which shows the flow of a payment process. It is a figure which shows the structure of the POS terminal of 2nd Embodiment. It is a figure which shows the example of a member's card | curd. It is a figure which shows the flow of the information in the POS system of 2nd Embodiment. It is a figure which shows the flow of the adjustment process of 2nd Embodiment.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Store controller 2 Inspection apparatus 3 Label issuing apparatus 4 POS server 5 POS terminal 6 Information provision server 8 Member's card 8a Chip

Claims (6)

A product information processing system for processing information related to food products,
A first acquisition means for acquiring caution information indicating a product that is not suitable for sale;
A second acquisition means for acquiring product identification information of a product for sale;
Determining means for determining whether or not the product indicated by the product identification information corresponds to the product indicated by the caution information;
Warning means for outputting a warning when the product indicated by the product identification information corresponds to the product indicated by the caution information;
A product information processing system comprising: The product information processing system according to claim 1,
The product information processing system, wherein the first acquisition unit acquires the caution information from an external server device via a network. The product information processing system according to claim 1,
The said 1st acquisition means acquires the conditions of the goods which a customer avoids for every customer who wishes to purchase goods as said attention information, The product information processing system characterized by the above-mentioned. In the merchandise information processing system according to claim 3,
The product information processing system, wherein the first acquisition unit acquires the caution information from a recording medium possessed by each of the customers. In the merchandise information processing system according to claim 3,
Storage means for storing the customer identification information and the caution information in association with each other;
Further comprising
The product information processing system, wherein the first acquisition unit acquires the caution information from the storage unit. In the merchandise information processing system according to any one of claims 1 to 4,
The product information processing system, wherein the second acquisition means acquires the product identification information from a product that a customer desires to purchase.

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