JP2004146939A - Dialog type reporting system and server apparatus used for dialog type reporting system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To build up a police reporting system which realizes immediacy and interactivity. <P>SOLUTION: The police reporting system includes a portable telephone 200, a communication command center computer 100 and a server 300 installed between them. The server 300 comprises a circuit for establishing a one-to-one dialog communication between one portable telephone 200 and one communication command center computer 100, based on an IP address identifying the portable telephone 200 and an IP address identifying the center computer 100, and a transceiver circuit for transmitting information to the center computer 100 upon receipt of information from the portable telephone 200, and also transmitting information to the portable telephone 200 upon receipt of information inputted to the center computer 100, based on information transmitted from the portable telephone 200. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a system for communicating character data in an interactive manner, and more particularly to an interactive reporting system suitable for a so-called 110th police report and a server device used in the interactive reporting system.
[0002]
[Prior art]
There is a so-called police call number 110 for reporting to the police in various cases such as incidents and accidents. Since this is a call to the police, it is difficult for the hearing impaired and the speech impaired to use. For this reason, a report to the police using a fax has already been approved for the purpose of making it easier for such a disabled person to use it. Further, when a fax cannot be used at a place where the user is away from the office, a notification system called mail 110 is operating.
[0003]
In the e-mail No. 110 system, a person with a disability performs e-mail notification to the police by using an e-mail system that can be used on a mobile phone including a mobile phone and a mail server. The e-mail used in this system connects terminals by a communication line and transmits highly urgent information to the police who are the reporting parties. As a general feature of such an e-mail, the information is automatically stored in the mailbox of the receiving side even when the other party is absent, so that neither the sender nor the recipient is restricted by time and space. .
[0004]
As described above, the prior art of the present invention has been described based on general technical information that the applicant wants to obtain, but as far as the applicant remembers, it is disclosed as prior art document information before the filing. The applicant has no information to do.
[0005]
[Problems to be solved by the invention]
However, it is difficult for the 110-number report using a fax to be used on the go and to report in an interactive manner. The 110 call using e-mail on a mobile phone is suitable for use on the go, but the mail system itself is vulnerable to criminal mail such as large amounts of direct mail and mail containing viruses. However, such criminal mail may delay mail delivery. In other words, when the mail server hangs up because the mail server of the transmission destination or the mail server passing therethrough cannot process a large amount of transmission mail, the e-mail of the 110th report is temporarily stored in the mail server of the transmission source. On the other hand, the sender does not know that the urgent e-mail is once stored in such a manner. Thereafter, when the mail server of the transmission destination and the mail server passing therethrough operate normally, the e-mail for the 110th report temporarily stored in the mail server of the transmission source is transmitted to the police as the transmission destination. Therefore, when such a situation occurs, not only is the lack of immediacy, but the caller does not know that the e-mail has not been delivered and believes that the police have received it, and there is no reply from the police. You will have a great deal of distrust. This can be a major problem that can undermine the trust of police in protecting the public's security.
[0006]
Even if the above situation does not occur, e-mail is similar to communication by letter, and transmission and reply are repeated, and the sender (reporter) and receiver (police) Communicate what they want to communicate with each other. Furthermore, when the reporter is a victim, the reporter may be confused and it may be difficult to transmit necessary information to the police. It is very difficult for a confused reporter to accurately notify police of necessary information by repeating transmission and reply in text. Since this is not a telephone call, it also depends on the writing ability of the caller. For these reasons, making the 110 call by e-mail itself has many problems.
[0007]
These problems are not limited to the 110th call from the hearing-impaired or speech-impaired to the police, but apply to all text communication systems while maintaining immediacy and interactivity.
[0008]
The present invention has been made to solve the above-described problems, and provides an interactive reporting system and a server device used in the interactive reporting system that can realize immediacy and interactivity. is there.
[0009]
[Means for Solving the Problems]
A system according to a first invention is an interactive notification system including a mobile terminal, a computer that communicates with the mobile terminal, and a server device provided between the mobile terminal and the computer. The portable terminal includes a communication unit for performing data communication with the server device, an input unit for inputting character data to be transmitted to the server device, and an output unit for outputting character data received from the server device. The computer includes communication means for performing data communication with the server device, input means for inputting character data to be transmitted to the server device, and output means for outputting character data received from the server device. The server device includes: a communication unit for performing data communication with the mobile terminal and the computer; an identification unit for identifying a mobile terminal of a communication partner of the computer; and a computer based on the identification information of the computer and the identification information of the mobile terminal. Setting means for setting one-to-one communication between one portable terminal and one computer, and communication between the one portable terminal and one computer set by the setting means so as to communicate character data. Control means for controlling the means.
[0010]
According to the first aspect, in the portable terminal, the character data input by the input unit is transmitted to the server device by the communication unit. The server device sets one-to-one communication between one computer and one mobile terminal as a communication partner of the computer. In the computer, the character data received from the portable terminal is output by the output means, and the character data input corresponding to the character data is transmitted to the server device by the communication means. Since one-to-one communication is set in the server device, character-based data communication between one computer and one portable terminal can be realized. At this time, since one-to-one communication is realized between the computer performing data communication and the portable terminal, immediacy and interactivity can be ensured unlike a mail system that hangs up due to a large amount of criminal mail. Further, since only a server device is interposed, unlike a mail system that passes through a large number of mail servers, the number of devices that can hang up is small, and the possibility of the system going down is significantly reduced. As a result, it is possible to provide an interactive notification system that can realize immediacy and interactivity.
[0011]
A system according to a second aspect is an interactive reporting system including a mobile terminal, a computer that communicates with the mobile terminal, and a server device provided between the mobile terminal and the computer. The mobile terminal is operated by a caller who makes an emergency call to the police, and the computer is operated by a receiver of an emergency call to the police. The portable terminal is a communication unit for performing data communication with the server device, an input unit for transmitting character data relating to the emergency call to be transmitted to the server device, and character data received from the server device, Output means for outputting response character data. The computer includes a communication unit for performing data communication with the server device, an output unit for outputting character data relating to the emergency call input by the informant received from the server device, and an output unit for transmitting to the server device. Input means for inputting character data responding to the output emergency call. The server device includes: a communication unit for performing data communication with the mobile terminal and the computer; an identification unit for identifying a mobile terminal of a communication partner of the computer; and a computer based on the identification information of the computer and the identification information of the mobile terminal. Setting means for setting one-to-one communication between one portable terminal and one computer, and communication between the one portable terminal and one computer set by the setting means so as to communicate character data. Control means for controlling the means.
[0012]
According to the second invention, in the portable terminal of the reporter to the police, the character data input by the input means is transmitted to the server device by the communication means. The server device sets one-to-one communication between one computer and one mobile terminal as a communication partner of the computer. In the computer of the receiver of the emergency call to the police, the character data received from the mobile terminal is output by the output means, and the character data input corresponding to the character data is transmitted to the server device by the communication means. You. Since one-to-one communication is set in the server device, character-based data communication between one computer and one portable terminal can be realized. At this time, since one-to-one communication is realized between the computer performing data communication and the portable terminal, immediacy and interactivity can be ensured unlike a mail system that hangs up due to a large amount of criminal mail. Further, since only a server device is interposed, unlike a mail system that passes through a large number of mail servers, the number of devices that can hang up is small, and the possibility of the system going down is significantly reduced. As a result, it is possible to provide an interactive reporting system suitable for a police reporting system that can realize immediacy and interactivity.
[0013]
In the interactive system according to the third invention, in addition to the configuration of the first or second invention, the control means includes a communication means such that one portable terminal and one computer alternately communicate character data. Means for controlling the
[0014]
According to the third aspect, the control unit controls the one portable terminal and the one computer to alternately communicate character data, so that interactivity can be realized.
[0015]
In the interactive system according to a fourth aspect, in addition to the configuration of any one of the first to third aspects, the mobile terminal further includes an output unit for outputting character data received from the server device. The input means of the mobile terminal includes means for inputting character data to be transmitted to the server device in response to a question expressed by the character data output by the output means.
[0016]
According to the fourth aspect, in the mobile terminal, a question is output based on the character data received from the server device, and character data answered in response to the output question is input. As a result, even if the caller is confused, necessary information can be transmitted to the police.
[0017]
In the interactive system according to the fifth invention, in addition to the configuration of the second invention, the communication means of the server device receives position data representing a position where a portable terminal of a communication partner with the computer exists, Means for transmitting the received location data to the computer. The computer further includes storage means for storing the map information, and display means for reading and displaying the map information corresponding to the position data received from the server device from the storage means.
[0018]
According to the fifth aspect, the server device can receive the longitude information and the latitude information as the position information, and can specify the position of the portable terminal. The computer can display map information corresponding to the position information of the portable terminal. Thus, the position of the mobile terminal can be displayed on a map. The device that stores the map information and the device that displays the map information may be a device different from the computer.
[0019]
In the interactive system according to the sixth invention, in addition to the configuration of the fifth invention, the computer further includes a transmission unit for transmitting map information corresponding to the position data received from the server device to the emergency vehicle. .
[0020]
According to the sixth invention, the map information can be transmitted to the police or fire emergency vehicle and displayed in the vehicle.
[0021]
In an interactive system according to a seventh aspect, in addition to the configuration of the second aspect, the communication means of the server device receives image data from a portable terminal of a communication partner with the computer, and transmits the received image data. Including means for transmitting to a computer. The computer further includes display means for displaying the image data received from the server device.
[0022]
According to the seventh aspect, image data such as still image data and moving image data captured by a digital camera or the like provided in the mobile terminal is transmitted to the computer via the server device. The computer displays the transmitted image data. As a result, it is possible to realize a notification system using image data that has an overwhelming amount of information than character data. The device that displays the image data may be a device different from the computer.
[0023]
In the interactive system according to the eighth aspect, in addition to the configuration of the seventh aspect, the computer further includes a transmission unit for transmitting the image data received from the server device to the emergency vehicle.
[0024]
According to the eighth aspect, the image data can be transmitted to the police or fire emergency vehicle and displayed on the vehicle.
[0025]
In an interactive system according to a ninth aspect, in addition to the configuration of the second aspect, the communication means of the server device receives emergency-related data from a portable terminal of a communication partner with the computer, and receives the received emergency-related data. And means for transmitting data to the computer. The computer further includes a transfer unit for transferring the emergency-related data received from the server device to another computer that needs the emergency-related data.
[0026]
According to the ninth aspect, for example, when the character data representing the report to the police includes emergency-related data indicating the occurrence of an injured person, the transfer means transfers the emergency-related data to the fire command center. I do.
[0027]
In the interactive system according to the tenth aspect, in addition to the configuration of the ninth aspect, the emergency-related data is data for requesting an emergency call to the fire department, and the transfer means transmits the emergency-related data to the fire department. Means for forwarding to a computer operated by the emergency call recipient.
[0028]
According to the tenth aspect, when the character data representing the report to the police includes the emergency-related data indicating the occurrence of the injured person, the transfer means transfers the emergency-related data to the fire command center. As a result, the police and the fire department can be notified at once.
[0029]
An apparatus according to an eleventh aspect is a server device used for an interactive notification system including a mobile terminal, a computer communicating with the mobile terminal, and a server device provided between the mobile terminal and the computer. In the portable terminal, character data to be transmitted to the server device is input and character data received from the server device is output. In the computer, character data to be transmitted to the server device is input, and character data received from the server device is output. The server device is based on communication means for communicating character data with the mobile terminal and the computer, identification means for identifying the mobile terminal of the communication partner of the computer, and identification information of the computer and identification information of the mobile terminal. Setting means for setting one-to-one communication between one mobile terminal and one computer; and transmitting character data between one mobile terminal and one computer set by the setting means. And control means for controlling the communication means.
[0030]
According to the eleventh aspect, in the portable terminal, the input character data is transmitted to the server device. The server device sets one-to-one communication between one computer and one mobile terminal as a communication partner of the computer. In the computer, the character data received from the portable terminal is output, and the character data input corresponding to the character data is transmitted to the server device. Since one-to-one communication is set in the server device, character-based data communication between one computer and one portable terminal can be realized. At this time, since one-to-one communication is realized between the computer performing data communication and the portable terminal, immediacy and interactivity can be ensured unlike a mail system that hangs up due to a large amount of criminal mail. Further, since only a server device is interposed, unlike a mail system that passes through a large number of mail servers, the number of devices that can hang up is small, and the possibility of the system going down is significantly reduced. As a result, it is possible to provide a server device used in an interactive notification system that can realize immediacy and interactivity.
[0031]
A device according to a twelfth aspect is a server device used in an interactive notification system including a mobile terminal, a computer communicating with the mobile terminal, and a server device provided between the mobile terminal and the computer. The mobile terminal is operated by a caller who makes an emergency call to the police, and the computer is operated by a receiver of an emergency call to the police. In the portable terminal, character data relating to the emergency call transmitted to the server device is input and character data responding to the emergency call received from the server device is output. In the computer, character data relating to the emergency call input by the informant received from the server device is output, and character data in response to the output emergency call transmitted to the server device is input. The server device is based on communication means for communicating character data with the mobile terminal and the computer, identification means for identifying the mobile terminal of the communication partner of the computer, and identification information of the computer and identification information of the mobile terminal. Setting means for setting one-to-one communication between one mobile terminal and one computer; and transmitting character data between one mobile terminal and one computer set by the setting means. And control means for controlling the communication means.
[0032]
According to the twelfth aspect, in the portable terminal of the reporter to the police, the input character data is transmitted to the server device. The server device sets one-to-one communication between one computer and one mobile terminal as a communication partner of the computer. In the computer of the receiver of the emergency call to the police, the character data received from the mobile terminal is output, and the character data input corresponding to the character data is transmitted to the server device. Since one-to-one communication is set in the server device, character-based data communication between one computer and one portable terminal can be realized. At this time, since one-to-one communication is realized between the computer performing data communication and the portable terminal, immediacy and interactivity can be ensured unlike a mail system that hangs up due to a large amount of criminal mail. Further, since only a server device is interposed, unlike a mail system that passes through a large number of mail servers, the number of devices that can hang up is small, and the possibility of the system going down is significantly reduced. As a result, it is possible to provide a server device that can realize immediacy and interactivity and is used in an interactive reporting system suitable for a police reporting system.
[0033]
In a server device according to a thirteenth aspect, in addition to the configuration of the eleventh or twelfth aspect, the control means controls the communication means so that one portable terminal and one computer alternately communicate character data. Including means for controlling.
[0034]
According to the thirteenth aspect, the control means controls one portable terminal and one computer to alternately communicate character data, so that interactivity can be realized.
[0035]
In the server device according to a fourteenth aspect, in addition to the configuration according to any one of the eleventh to thirteenth aspects, the communication means of the server device transmits character data representing a question output from the mobile terminal to the mobile terminal. Means. In the portable terminal, character data to be transmitted to the server device is input in correspondence with the question.
[0036]
According to the fourteenth aspect, in the portable terminal, a question is output based on the character data received from the server device, and character data answered in response to the output question is input. As a result, even if the caller is confused, necessary information can be transmitted to the police.
[0037]
In the server device according to a fifteenth aspect, in addition to the configuration according to any one of the eleventh to thirteenth aspects, the communication means of the server device includes character data representing a question output from the mobile terminal and a plurality of characters corresponding to the question. Means for transmitting character data representing an answer and character data for selecting one answer from a plurality of answers to the portable terminal. In the portable terminal, answer data to be transmitted to the server device is selected in correspondence with the question.
[0038]
According to the fifteenth aspect, the answer data can be transmitted to the server device by a simple operation of selecting one answer from a plurality of answers. As a result, even a reporter who is extremely confused can accurately report to the police.
[0039]
In the server device according to a sixteenth aspect, in addition to the configuration of the fourteenth aspect, the mobile terminal has a function of connecting to the Internet. The server device is a web server. The communication means of the server device includes means for transmitting character data representing a question to the mobile terminal when detecting a connection request from the mobile terminal via the Internet.
[0040]
According to the sixteenth aspect, when a connection request is made to a web server on the Internet, the web server transmits character data representing a question to the portable terminal. This makes it possible to realize an interactive notification system without requiring a special application on the mobile terminal.
[0041]
In the server device according to a seventeenth aspect, in addition to the configuration of the fourteenth aspect, the portable terminal and the computer have a function of connecting to the Internet, and the server device is a web server. The communication means of the server device, when detecting a connection request from a mobile terminal via the Internet, means for transmitting character data representing a question to the mobile terminal, and upon detecting a connection request from a computer via the Internet, Means for transmitting character data received from the mobile terminal to the computer.
[0042]
According to the seventeenth aspect, when the mobile terminal makes a connection request to a web server on the Internet, the web server transmits character data representing a question to the mobile terminal. When the computer makes a connection request to a web server on the Internet, the web server sends character data representing the answer to the question to the computer. Thereby, the mobile terminal and the computer do not require a special application, and an interactive reporting system can be realized.
[0043]
In the server device according to an eighteenth aspect, in addition to the configuration of any one of the eleventh to thirteenth aspects, the mobile terminal is a mobile phone, and the communication means of the server device is a mobile phone of a communication partner of the computer. Means for receiving telephone number data and transmitting the telephone number data to a computer.
[0044]
According to the eighteenth aspect, since the telephone number of the mobile phone is known, it is possible to inquire the user of the mobile phone communication company from the telephone number.
[0045]
In a server device according to a nineteenth aspect, in addition to the configuration of any one of the eleventh to thirteenth aspects, the mobile terminal is a mobile phone, and the communication means of the server device communicates with a mobile phone of a communication partner of the computer. Means for receiving personal data associated with the operator and transmitting the personal data to a computer.
[0046]
According to the nineteenth aspect, the server device can receive personal data relating to a person operating the mobile phone and transmit the personal data to the computer. By specifying personal information, necessary information can be obtained without inputting character data.
[0047]
A server device according to a twentieth aspect of the present invention, in addition to the configuration according to any one of the eleventh to nineteenth aspects, further comprises a recording unit for recording a communication log of one-to-one communication executed between the portable terminal and the computer. And a deletion unit for deleting the recorded communication log in response to receiving the deletion request data from the computer.
[0048]
According to the twentieth aspect, upon receiving the deletion request data from the computer, the communication log stored in the recording unit is deleted. As a result, even if a server device is hacked, a communication log requiring confidentiality is not stolen.
[0049]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings. In the following description, the same components are denoted by the same reference numerals. Their names and functions are the same. Therefore, detailed description thereof will not be repeated.
[0050]
<First embodiment>
Hereinafter, a police reporting system according to the first embodiment of the present invention will be described.
[0051]
In this police reporting system, a hearing-impaired person, a speech-impaired person, and the like make a 110 call using a mobile phone, but the user is not limited to these. Further, the present invention is not limited to the police reporting system described in the embodiment described below.
[0052]
Referring to FIG. 1, a police reporting system according to the present embodiment includes a communication command center computer 100 provided at a police command center, a mobile phone 200 used by a person who makes a 110 call to the police, and It includes a server 300 installed between the command center computer 100 and the mobile phone 200. The communication command center computer 100 and the server 300 are connected via the Internet, and the mobile phone 200 and the server 300 are also connected via the Internet. When the communication command center computer 100 accesses the server 300, an IP address for specifying one communication command center computer from among a plurality of computers is transmitted to the server 300. Similarly, when the mobile phone 200 accesses the server 300, an IP address for specifying one mobile phone 200 from the plurality of mobile phones 200 is transmitted.
[0053]
The communication command center computer 100 is provided with an incoming siren or a patrol light for indicating that data has been received from the server 300 at the communication command center. The communication command center computer 100 is connected to a communication command table.
[0054]
The mobile phone 200 is a mobile phone having an Internet connection function. This mobile phone is a general mobile phone, and includes a numeric keypad for inputting a telephone number and the like, a liquid crystal display screen, a voice input unit and a voice output unit. In addition, various operation keys are provided on the numeric keypad, and Japanese can be input using the numeric keypad.
[0055]
The server 300 is a web server having an Internet connection function, and has the same hardware configuration as a general computer. Therefore, detailed description thereof will not be repeated here.
[0056]
When the mobile phone 200 accesses the server 300, in addition to the above-mentioned IP address, the mobile phone number of the mobile phone 200 and the registration information when the user of the mobile phone 200 contracts with the mobile phone communication company are provided. At the same time, the server 300 may receive the information.
[0057]
The file configuration stored in server 300 in FIG. 1 will be described with reference to FIG. As shown in FIG. 2, in the file stored in server 300, a reception counter file and a folder for storing a conversation history for each reception number are created. The conversation history folder stores a status file, an instruction content file, a comment file, a basic report file, a detailed report file, an additional report file, and a print log file.
[0058]
The reception counter file shown in FIG. 2 will be described with reference to FIG. The reception counter file stores a counter for managing a reception number. As shown in FIG. 3, the reception counter file stores the counter value as 4-digit data.
[0059]
The status file shown in FIG. 2 will be described with reference to FIG. The state file is a file that specifies the state of the conversation. As shown in FIG. 4, the status file stores the status flag as one-digit data. The status flags include a flag “0” indicating that no processing has been performed, a flag “1” indicating that processing is in progress, “2” indicating suspension, a flag “3” indicating re-input, and “end” indicating termination. E ".
[0060]
The instruction content file shown in FIG. 2 will be described with reference to FIG. The instruction content file is a file for setting the instruction content from the instructor. As shown in FIG. 5, the instruction content file stores the hour, minute, and second as 6-digit data and the instruction content as 256-digit data when the instruction content is issued by the instructor.
[0061]
The comment file shown in FIG. 2 will be described with reference to FIG. The comment file is a file in which the content of the comment from the instructor is set. As shown in FIG. 6, the comment file stores 6-digit data representing the hour, minute, and second when the content of the comment from the instructor is set, and 256-digit data representing the content of the comment.
[0062]
The basic declaration file shown in FIG. 2 will be described with reference to FIG. The basic report file is a file in which the basic report contents from the reporter are set. As shown in FIG. 7, the basic report file includes six-digit data representing the hour, minute, and second when the basic report content is set, one-digit data representing the type of report, and 1 representing the presence or absence of an injured person. Digit data, 256-digit data representing a location, 256-digit data representing a content, and 20-digit data representing a contact. The types of notification include a flag “1” indicating an incident, a flag “2” indicating an accident, and a flag “3” indicating others. The presence / absence of an injured person includes a flag “0” indicating that there is no injured person and a flag “1” indicating that there is an injured person.
[0063]
With reference to FIG. 8, the detailed report file shown in FIG. 2 will be described. The detailed report file is a file in which the contents of the detailed report from the reporter are set. As shown in FIG. 8, the detailed report file includes six-digit data indicating the hour, minute, and second when the detailed report content is set by the reporter, and one-digit data indicating whether the subject is the victim. And 256-digit data representing the target building. The data representing the victim himself includes a flag “0” indicating that the reporter is not the victim himself and a flag “1” indicating that the reporter is the victim himself.
[0064]
The additional declaration file shown in FIG. 2 will be described with reference to FIG. The additional report file is a file in which the contents of the additional report from the reporter are set. As shown in FIG. 9, the additional declaration file stores 6-digit data indicating the hour, minute, and second when the additional declaration content is set by the reporter, and 256-digit data representing the additional declaration content. Is done.
[0065]
With reference to FIGS. 10 and 11, a description will be given of a diagram related to a program executed by the server 300 of FIG.
[0066]
FIG. 10 shows a program-related diagram from input monitoring to dialogue. A conversation history folder is stored in the work directory of the server 300. In the communication command center computer 100, a program 110 for executing a startup menu, a program 120 for executing an incoming call monitoring main menu, a program 130 for executing an individual interactive main menu, and a program 140 for executing an individual interactive incoming state acquisition program Then, a program 150 for executing the individual dialogue content acquisition program and a program 160 for executing the print screen display are executed.
[0067]
In response to the startup menu program 110, a main screen 112 for startup is displayed on the monitor of the communication command center computer 100. In correspondence with the incoming call monitoring main program 120, an incoming call monitoring screen 122 is displayed on the monitor of the communication command center computer 100. An individual dialogue screen 132 is displayed on the monitor of the communication command center computer 100 in correspondence with the individual dialogue main program 130, the individual dialogue incoming status acquisition program 140, and the individual dialogue content acquisition program 150. In correspondence with the print screen display program 160, a print screen 162 is displayed on the monitor of the communication command center computer 100.
[0068]
In the mobile phone 200, a common guidance screen program 210, a process interruption screen program 220, an inquiry screen (1) program 230, an inquiry screen (2) program 240, and an interactive screen program 250 are executed.
[0069]
Corresponding to the common guidance screen 212 executed on the mobile phone 200, a common guidance screen 212 is displayed on the monitor of the mobile phone 200. In response to the processing interruption screen program 220, a processing interruption screen 222 is displayed on the monitor of the mobile phone 200. The inquiry screen (1) 232 is displayed on the monitor of the mobile phone 200 in correspondence with the inquiry screen (1) program 230. The inquiry screen (2) 242 is displayed on the monitor of the mobile phone 200 in correspondence with the inquiry screen (2) program 240. In response to the dialogue screen program 250, a dialogue waiting screen 252 and a dialogue screen 254 are displayed on the monitor of the mobile phone 200.
[0070]
When the inquiry screen (2) program 240 is executed on the mobile phone 200 and the inquiry screen (2) 242 is displayed on the monitor of the mobile phone 200, the user of the mobile phone inputs the basic report contents and responds to the inquiry screen. Send to 300. In the server 300, the conversation history folder is set based on the date and time, the reception number, and the random data. When the information is downloaded from the server 300 to the communication command center computer 100, the information is detected by the incoming call monitoring main program 120 of the communication command center computer 100, and the incoming call monitoring screen 122 displays that the power has been received.
[0071]
As shown in FIG. 10, in the program from the start of the incoming call to the dialogue, a folder is created with the transmission of the basic declaration content from the mobile phone 200, and the communication command center computer 100 uses the individual dialogue screen 132 to display the dialogue information. Is transmitted to the server 300, and the server 300 transmits the contents of the instruction to the mobile phone 200, thereby constructing an interactive communication system.
[0072]
FIG. 11 shows a program-related diagram relating to batch deletion of the conversation history. The communication command center computer 100 executes a dialog history deletion main program 170 and a dialog history deletion execution program 180.
[0073]
A dialog history deletion screen is displayed on the monitor of the communication command center computer 100 corresponding to the dialog history deletion main program 170.
[0074]
A deletion completion screen 182 is displayed on the monitor of the communication command computer 100 in correspondence with the dialogue history deletion execution program 180. In the communication command center computer 100, when the dialog history deletion main program 170 is executed and the dialog history deletion screen 172 is displayed on the monitor of the communication command center computer 100, when the deletion of the dialog history is instructed, the dialog history deletion is performed. The execution program 180 is executed, and a deletion execution command is transmitted to the server 300.
[0075]
In the server 300, the entire conversation history folder is deleted. When the deletion is completed, a deletion completion flag is transmitted from the server 300 to the communication command center computer 100, and the dialog history deletion execution program 180 displays a deletion completion screen 182 on the monitor of the communication command center computer 100.
[0076]
The control structure of the program executed by server 300 will be described with reference to FIGS.
[0077]
With reference to FIG. 12, a control structure of a program executed at the time of startup in server 300 will be described.
[0078]
In the server 300, when the communication command center computer 100 activates the browser and inputs the address of the activation menu screen, a browser initial screen is displayed and the user ID and password are checked, and the user ID and password are transmitted to the server 300. Sent.
[0079]
In step (hereinafter, step is abbreviated as S) 300, server 300 determines whether or not access is possible. If it is determined in S300 that access is possible, in S302, server 300 transmits data to communication command center computer 100.
[0080]
The communication command center computer 100 that has received the data from the server 300 displays the main screen for startup 112 on the monitor. Thereafter, the screen displayed on the monitor is changed from the main screen for startup 112 to the screen for monitoring incoming call 122 and the screen for deleting conversation history 172 based on the control structure of the program executed in the server 300.
[0081]
With reference to FIG. 13, a control structure of a program executed by server 300 from the start of incoming call to the conversation will be described.
[0082]
Server 300 accepts the reception from communication command center computer 100 or mobile phone 200 in S310. At this time, the basic report data is transmitted from the mobile phone 200, and the communication command center computer 100 transmits an auto-reload for checking incoming power every 10 seconds.
[0083]
In S310, upon receiving the basic report information from mobile phone 200, server 300 replies to mobile phone 200 with acceptance information indicating the acceptance. When the communication command center computer 100 transmits an auto-reload for an incoming call check in such a state, the server 300 transmits data indicating that there is an incoming call to the communication command center computer 100. In the communication command center computer 100, information indicating that there is an incoming call is displayed on the incoming call monitoring screen 122.
[0084]
The server 300 is in a state of waiting for an instruction in S312. In this state, when the detailed contents corresponding to the inquiry screen (2) 242 are transmitted from the mobile phone 200, the information is stored in the detailed declaration file in the conversation history folder. The data stored in the detail declaration file is downloaded to the communication command center computer 100 which is automatically reloaded every 10 seconds. The instruction input from the communication command center computer 100 with respect to the information declared from the mobile phone 200 is returned by the individual dialog screen 132 in the communication command center computer 100 and the interaction processing screen 254 in the mobile phone 200, and A dialogue is performed. As described above, the contents of the declaration from the mobile phone 200 and the contents of the instruction from the communication command center computer 100 are alternately transmitted to the server 300, and a dialogue is realized.
[0085]
With reference to FIG. 14, a control structure of a program related to the deletion of the conversation history executed in server 300 will be described.
[0086]
When the dialog history deletion screen 172 is displayed on the communication command center computer 100, when a print request is made, a print screen is displayed on the monitor of the communication command center computer 100, and when a print request is made, a hard copy of the screen contents is displayed. Is output. When a deletion request is issued to the server 300 on the dialog history deletion screen 172, the server 300 executes batch deletion of the dialog history folder in S320. At this time, the status flag of the folder to be deleted is limited to the flag “E”. In the case of other flags, the dialog history folder is not deleted. For example, when the server 300 detects the transmission of the additional declaration data from the mobile phone 200, the additional history file is added to the non-deleted additional history file. The contents are stored and the data is transmitted to the communication command center computer 100 at the timing of reloading the communication command center computer 100.
[0087]
FIG. 15 shows a startup menu screen 110 displayed on the monitor of the communication command center computer 100. As shown in FIG. 15, on the start menu screen 110, it is possible to select either to open an incoming call monitoring screen or to terminate this system.
[0088]
FIG. 16 shows an incoming call monitoring screen 122 displayed on the monitor of the communication command center computer 100. When there is an incoming call, information indicating the incoming call is displayed together with the contents of the status flag as shown in the upper part of FIG. FIG. 17 shows an incoming call monitoring screen displayed on the monitor of the communication command center computer 100 when there is no incoming call. As shown in FIG. 17, it is displayed that the state of the incoming call is 0 for all the state flags.
[0089]
On the incoming monitoring screen shown in FIGS. 16 and 17, a reload request can be made to the server 300 to display the latest information. Also, a dialog history deletion screen can be opened.
[0090]
FIG. 18 shows an individual interactive screen displayed on the monitor of the communication command center computer 100, which is a state immediately after the individual interactive screen is opened. As shown in FIG. 18, the content of the received information is displayed. Since FIG. 18 shows a state immediately after the screen is opened, the contents of the declaration stored in the basic declaration file (FIG. 7) are displayed. At this time, since the instruction content has not been input yet, the content is blank. FIG. 19 shows a state in which the dialog has progressed from the state of FIG. The contents of the dialog are displayed as shown in FIG. As shown in the interactive display window of FIG. 19, the instruction and the declaration are repeatedly displayed.
[0091]
FIG. 20 illustrates a printing screen displayed on the monitor of the communication command center computer 100. As shown in FIG. 20, the print screen 162 displays the basic declaration contents and the dialogue contents. By pressing the print button, a hard copy of this screen is output from the printer.
[0092]
FIG. 21 shows a history deletion screen displayed on the monitor of the communication command center computer 100 when there is data to be deleted. A list of dialog history folders whose status flags are all completed is displayed, and a button for requesting batch deletion is displayed. Also, a button for making a print request for each conversation history folder is displayed.
[0093]
FIG. 22 shows a screen 182 displayed on the monitor of the communication command center computer 100 at the time of completion of the dialogue. When the conversation data is deleted in server 300, a screen indicating that the conversation data has been deleted is displayed.
[0094]
If there is no conversation history folder to be deleted, a screen 183 shown in FIG. 23 is displayed.
[0095]
FIG. 24 shows an error display screen 199. As shown in FIG. 24, error contents, error details, and the like are displayed on the error screen. By pressing a print button, a hard copy of this screen can be output.
[0096]
FIG. 25 shows a common guidance screen 212 displayed on the monitor of the mobile phone 200. As shown in FIG. 25, when the mobile phone 200 connects to the URL specifying the server 300 using the Internet connection function of the mobile phone 200, the common guidance screen 212 is displayed on the monitor of the mobile phone 200. As shown in FIG. 25, an interactive question is displayed on the monitor of the mobile phone 200.
[0097]
FIG. 26 shows a process interruption screen 222 displayed on the monitor of the mobile phone 200. This process interruption screen 222 is displayed, for example, when the user of the mobile phone 200 interrupts the input of the declaration information halfway.
[0098]
FIG. 26 shows an inquiry screen (1) 232 displayed on the monitor of the mobile phone 200. As shown in FIG. 27, the inquiry screen (1) 232 displays a question in a format in which an answer can be easily selected, such as “Is it an incident? Is it an accident?”. By pressing the transmission button provided at the bottom of the inquiry screen (1) 232, data is transmitted from the mobile phone 200 to the server 300.
[0099]
FIG. 28 shows an inquiry screen (2) 242 displayed on the monitor of the mobile phone 200. As shown in FIG. 28, an inquiry screen (2) 242 displays a message indicating that the notification has been accepted. In addition, a question is displayed to obtain information for identifying the victim. This question is also performed in a format in which one answer is selected from a plurality of answers.
[0100]
FIG. 29 shows the dialog processing screen (1) 252. As shown in FIG. 29, in order to receive a response from the communication command center computer 100, it is necessary to periodically press an "update / reply" button. As a result, when new character data is transmitted from the communication command center computer to the server 300, the new instruction content can be downloaded by reloading the data including the data.
[0101]
FIG. 30 shows an interactive processing screen (2) 254 displayed on the monitor of the mobile phone 200. A display is provided in a format that answers the content of the question from the communication command center.
[0102]
FIGS. 31 and 32 show an error screen 299 displayed on the monitor of the mobile phone 200. As shown in FIG. 31 and FIG. 32, it is displayed that an error has occurred due to the occurrence of a communication failure, or that the dialogue has become impossible because the notification time has already ended or cannot be resumed. Is done.
[0103]
The operation of the police notification system according to the present embodiment based on the above structure and flowchart will be described.
[0104]
When the user of the mobile phone 200 connects to a specific URL using the Internet connection function of the mobile phone 200, a common guidance screen 212 shown in FIG. 25 is displayed on the monitor of the mobile phone 200. When the transmission button is pressed on the mobile phone 200 on which the screen shown in FIG. 25 is displayed, an inquiry screen (1) 232 shown in FIG. 27 is displayed on the monitor of the mobile phone 200. Using the mobile phone 200, enter the contents of the report in a form to answer the question, and press the send button of the inquiry screen (1) 232 shown in FIG. 27, the character data is transmitted to the server 300, and the conversation history of the server 300 Predetermined data is stored in the folder.
[0105]
When the communication command center computer 100 issues a reload request every 10 seconds, if a new dialog history folder is created, information indicating that there is an incoming call is displayed as shown in FIG. When the screen shown in FIG. 16 is displayed on the communication command center computer 100, when the dialogue execution button shown in FIG. 16 is pressed, an individual dialogue screen 132 shown in FIG. 18 is displayed on the monitor of the communication command center computer 100. Based on the contents of the declaration displayed in the information on the individual dialogue screen 132 shown in FIG. 18, when the instruction content is input and the instruction transmission button is pressed, character data representing the instruction is transmitted from the communication instruction center computer 100 to the server 300.
[0106]
When the user of the mobile phone 200 presses an “update / reply” button shown in FIG. 29, a data request is transmitted from the mobile phone 200 to the server 300, and the content of the instruction input in the dialog history folder is transmitted to the mobile phone. Reloaded. In the mobile phone 200, an interactive processing screen (2) 254 shown in FIG. 30 is displayed, and the instruction content input by the communication instruction center computer 100 is displayed. Furthermore, when the user of the mobile phone 200 inputs information and presses an “update / reply” button in response to the instruction, the information is transmitted from the mobile phone 200 to the server 300 and stored in the dialog history folder. .
[0107]
Since the communication command center computer 100 requests a reload every 10 seconds, when new information is acquired at the time of the reload, a screen 133 showing a state during the dialogue as shown in FIG. 19 is displayed. When the screen shown in FIG. 19 is displayed, an instruction is further input, the instruction is transmitted to the mobile phone via server 300, and the user of mobile phone 200 responds to the instruction by responding to the instruction. Do.
[0108]
As described above, by repeatedly performing such operations, it is possible to realize a police reporting system having interactivity and immediacy. In addition, since a highly confidential communication log created by repeatedly performing such an operation can be deleted for each folder, it is possible to prevent the leakage of the communication log and the like against hacking to the server device. Can be.
[0109]
<Second embodiment>
Hereinafter, a police reporting system according to a second embodiment of the present invention will be described. This embodiment will be described with reference to the overall configuration diagram of the system shown in FIG. Since the overall hardware configuration and the method for implementing the interactive format are the same as those of the system of the first embodiment, detailed description thereof will not be repeated.
[0110]
The police reporting system according to the present embodiment has a function of transferring information from the communication command center computer 100 to the fire department computer in addition to the configuration of the police reporting system according to the first embodiment. That is, the communication command center computer 100 detects the incoming call, and when there is an injured person, by pressing the “Transfer No. 119” button of the communication command center computer 100, the computer of the fire department connected via the server 300 is connected. The basic declaration contents stored in the basic declaration file are transferred. In the fire department computer, when information is input from the server 300, the contents of the basic declaration are displayed on the monitor of the fire department computer, and the mode is input.
[0111]
As described above, according to the police reporting system according to the present embodiment, by simply using the mobile phone to report to the police communication command center computer, when an injured person occurs, the The basic report information is transferred, and a request to dispatch an ambulance can be made. Although the forwarding destination of the police reporting system according to the present embodiment is the fire department, the forwarding destination is not limited to this. For example, a hospital such as an emergency center or a disaster prevention center provided for each prefecture, municipality, etc. may be used.
[0112]
<Third embodiment>
Hereinafter, a police reporting system according to a third embodiment of the present invention will be described. In the present embodiment, as in the case of the above-described second embodiment, a description will be given using the entire system configuration diagram shown in FIG. In the police reporting system according to the present embodiment, for example, mobile phone 200 transmits position data to server 300 using a GPS (Global Positioning System) function built in mobile phone 200. The server 300 transfers the position data to the communication command map display system based on the received position information, and displays the map on which the mobile phone 200 is located. Guidance to an accident site or the like is executed based on the map displayed by the operator of the communication command system. The map information may be transferred to a police emergency vehicle instead of the guidance by the operator of the communication command system.
[0113]
In addition, instead of the position data shown in FIG. 34, a still image or a moving image data is transferred instead of the position data using a digital camera function mounted on the mobile phone 200, and transmitted to the emergency vehicle via the communication command center computer 100. Such a still image or moving image data may be transferred.
[0114]
The embodiments disclosed this time are to be considered in all respects as illustrative and not restrictive. The scope of the present invention is defined by the terms of the claims, rather than the description above, and is intended to include any modifications within the scope and meaning equivalent to the terms of the claims.
[Brief description of the drawings]
FIG. 1 is an overall configuration diagram of a police notification system according to a first embodiment of the present invention.
FIG. 2 is a configuration diagram of a file stored in a server of FIG. 1;
FIG. 3 is a diagram showing a configuration of a reception counter file.
FIG. 4 is a diagram showing a configuration of a status file.
FIG. 5 is a diagram showing a configuration of an instruction content file.
FIG. 6 is a diagram showing a configuration of a comment file.
FIG. 7 is a diagram showing a configuration of a basic report file.
FIG. 8 is a diagram showing a configuration of a detail report file.
FIG. 9 is a diagram showing a configuration of an additional declaration file.
FIG. 10 is a diagram (part 1) relating to a program executed by the server of FIG. 1;
FIG. 11 is a diagram (part 2) related to a program executed by the server in FIG. 1;
12 is a diagram (part 1) illustrating a control structure of a program executed by the server in FIG. 1;
13 is a diagram (part 2) illustrating a control structure of a program executed by the server in FIG. 1;
FIG. 14 is a diagram (part 3) illustrating a control structure of a program executed by the server in FIG. 1;
FIG. 15 is a diagram showing an example of a screen (No. 1) displayed on the communication command center computer of FIG. 1;
FIG. 16 is a diagram showing an example (part 2) of a screen displayed on the communication command center computer of FIG. 1;
17 is a diagram showing an example (part 3) of a screen displayed on the communication command center computer of FIG. 1;
FIG. 18 is a diagram showing an example (part 4) of a screen displayed on the communication command center computer of FIG. 1;
FIG. 19 is a diagram showing an example (part 5) of a screen displayed on the communication command center computer of FIG. 1;
FIG. 20 is a diagram showing an example (part 6) of a screen displayed on the communication command center computer of FIG. 1;
21 is a diagram showing an example (part 7) of a screen displayed on the communication command center computer of FIG. 1. FIG.
FIG. 22 is a diagram showing an example (part 8) of a screen displayed on the communication command center computer of FIG. 1;
FIG. 23 is a diagram showing a screen example (No. 9) displayed on the communication command center computer of FIG. 1;
FIG. 24 is a diagram showing an example (part 10) of a screen displayed on the communication command center computer of FIG. 1;
FIG. 25 is a diagram showing an example (part 1) of a screen displayed on the mobile phone in FIG. 1;
26 is a diagram showing an example (part 2) of a screen displayed on the mobile phone in FIG. 1. FIG.
FIG. 27 is a diagram showing an example (part 3) of a screen displayed on the mobile phone in FIG. 1;
FIG. 28 is a diagram illustrating an example (part 4) of a screen displayed on the mobile phone in FIG. 1;
29 is a diagram showing an example (part 5) of a screen displayed on the mobile phone in FIG. 1. FIG.
30 is a diagram showing an example (part 6) of a screen displayed on the mobile phone in FIG. 1. FIG.
FIG. 31 is a diagram showing a screen example (No. 7) displayed on the mobile phone in FIG. 1;
FIG. 32 is a diagram showing an example (No. 8) of a screen displayed on the mobile phone in FIG. 1;
FIG. 33 is an overall configuration diagram of a police notification system according to a second embodiment of the present invention.
FIG. 34 is an overall configuration diagram of a police notification system according to a third embodiment of the present invention.
[Explanation of symbols]
100 Communication command center computer, 200 mobile phone, 300 server.

Claims (20)

A mobile terminal, a computer that communicates with the mobile terminal, and an interactive reporting system including a server device provided between the mobile terminal and the computer,
The mobile terminal,
Communication means for performing data communication with the server device;
Input means for inputting character data to be transmitted to the server device;
Output means for outputting character data received from the server device,
The computer is
Communication means for performing data communication with the server device;
Input means for inputting character data to be transmitted to the server device;
Output means for outputting character data received from the server device,
The server device,
Communication means for performing data communication with the portable terminal and the computer,
Identification means for identifying a mobile terminal of a communication partner of the computer,
Setting means for setting one-to-one communication between one mobile terminal and one computer based on the identification information of the computer and the identification information of the mobile terminal;
An interactive notification system, comprising: control means for controlling the communication means so as to communicate character data between the one portable terminal set by the setting means and the one computer. An interactive reporting system including a mobile terminal, a computer that communicates with the mobile terminal, and a server device provided between the mobile terminal and the computer, wherein the mobile terminal is a caller who makes an emergency call to police. Operated by a receiver of an emergency call to the police,
The mobile terminal,
Communication means for performing data communication with the server device;
Input means for transmitting character data relating to the emergency call, which is transmitted to the server device,
Output means for outputting character data that is character data received from the server device and that responds to the emergency call,
The computer is
Communication means for performing data communication with the server device;
Output means for outputting character data relating to the emergency call input by the caller, received from the server device,
Input means for transmitting to the server device, input means for inputting character data in response to the emergency call output to the output means,
The server device,
Communication means for performing data communication with the portable terminal and the computer,
Identification means for identifying a mobile terminal of a communication partner of the computer,
Setting means for setting one-to-one communication between one mobile terminal and one computer based on the identification information of the computer and the identification information of the mobile terminal;
An interactive notification system, comprising: control means for controlling the communication means so as to communicate character data between the one portable terminal set by the setting means and the one computer. 3. The interactive message according to claim 1, wherein the control unit includes a unit for controlling the communication unit so that the one portable terminal and the one computer communicate character data alternately. 4. system. The portable terminal further includes an output unit for outputting character data received from the server device, and the input unit of the portable terminal corresponds to a question expressed by the character data output by the output unit. 4. The interactive reporting system according to claim 1, further comprising means for inputting character data to be transmitted to said server device. The communication means of the server device includes a means for receiving position data representing a position where a mobile terminal of a communication partner with the computer is present, and transmitting the received position data to the computer,
The computer is
Storage means for storing map information;
3. The interactive notification system according to claim 2, further comprising: display means for reading and displaying map information corresponding to the position data received from said server device from said storage means. The interactive notification system according to claim 5, wherein the computer further includes a transmission unit for transmitting map information corresponding to the position data received from the server device to an emergency vehicle. The communication means of the server device includes means for receiving image data from a mobile terminal of a communication partner with the computer, and transmitting the received image data to the computer,
The computer is
The interactive notification system according to claim 2, further comprising a display unit for displaying the image data received from the server device. The interactive notification system according to claim 7, wherein the computer further includes a transmission unit for transmitting the image data received from the server device to an emergency vehicle. The communication means of the server device includes means for receiving emergency-related data from a portable terminal of a communication partner with the computer and transmitting the received emergency-related data to the computer,
The computer is
The interactive notification system according to claim 2, further comprising a transfer unit configured to transfer the emergency-related data received from the server device to another computer that needs the emergency-related data. The emergency related data is data requesting an emergency call to the fire department,
10. The interactive notification system according to claim 9, wherein the transfer means includes means for transferring the emergency-related data to a computer operated by a recipient of the emergency call to the fire department. A mobile terminal, a computer that communicates with the mobile terminal, a server device used in an interactive reporting system including a server device provided between the mobile terminal and the computer, wherein the mobile terminal, The character data to be transmitted to the server device is input and the character data received from the server device is output, and the computer receives the character data to be transmitted to the server device and the character received from the server device. Data is output,
The server device,
Communication means for communicating character data with the portable terminal and the computer,
Identification means for identifying a mobile terminal of a communication partner of the computer,
Setting means for setting one-to-one communication between one mobile terminal and one computer based on the identification information of the computer and the identification information of the mobile terminal;
A server device, comprising: control means for controlling the communication means such that character data is communicated between the one portable terminal set by the setting means and the one computer. A server device used in an interactive reporting system including a mobile terminal, a computer communicating with the mobile terminal, and a server device provided between the mobile terminal and the computer, wherein the mobile terminal is a police The computer is operated by a caller who makes an emergency call, the computer is operated by a receiver of an emergency call to the police, and in the portable terminal, character data relating to the emergency call to be transmitted to the server device is input and from the server device. Character data in response to the received emergency call is output, and in the computer, the character data relating to the emergency call input by the caller received from the server device is output, and the computer transmits the character data to the server device. Character data responding to the output emergency call is input,
The server device,
Communication means for communicating character data with the portable terminal and the computer,
Identification means for identifying a mobile terminal of a communication partner of the computer,
Setting means for setting one-to-one communication between one mobile terminal and one computer based on the identification information of the computer and the identification information of the mobile terminal;
A server device, comprising: control means for controlling the communication means such that character data is communicated between the one portable terminal set by the setting means and the one computer. 13. The server device according to claim 11, wherein the control unit includes a unit for controlling the communication unit such that the one portable terminal and the one computer communicate character data alternately. The communication means of the server device includes means for transmitting character data representing a question output at the mobile terminal to the mobile terminal, and the mobile terminal, in response to the question, 14. The server device according to claim 11, wherein character data to be transmitted is input. The communication means of the server device includes character data representing a question output from the portable terminal, character data representing a plurality of answers to the question, and character data for selecting one answer from the plurality of answers. The method according to any one of claims 11 to 13, further comprising means for transmitting to the mobile terminal, wherein the mobile terminal selects answer data to be transmitted to the server device in response to the question. Server device. The mobile terminal has a function of connecting to the Internet, the server device is a web server,
The server according to claim 14, wherein the communication unit of the server device includes a unit for transmitting character data representing the question to the mobile terminal when detecting a connection request from the mobile terminal via the Internet. apparatus. The mobile terminal and the computer have a function of connecting to the Internet, the server device is a web server,
The communication means of the server device, when detecting a connection request from the mobile terminal via the Internet, means for transmitting character data representing the question to the mobile terminal, and from the computer via the Internet 15. The server device according to claim 14, further comprising: means for transmitting character data received from said portable terminal to said computer upon detecting the connection request. The mobile terminal is a mobile phone,
The communication means of the server device includes means for receiving telephone number data of a mobile phone of a communication partner of the computer and transmitting the telephone number data to the computer. The server device according to 1. The mobile terminal is a mobile phone,
The communication means of the server device includes means for receiving personal data relating to a person who operates a mobile phone as a communication partner of the computer and transmitting the personal data to the computer. 14. The server device according to any one of 13. The server device,
Recording means for recording a communication log of one-to-one communication executed between the portable terminal and the computer;
20. The server device according to claim 11, further comprising: a deletion unit configured to delete the recorded communication log in response to receiving the deletion request data from the computer.

Images