JP2004038267A - Commuter pass issuing method and commuter pass issuing system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a commuter pass issuing method for issuing a desired commuter pass easily and steadily. <P>SOLUTION: A discount commuter pass is issued in exchange for a charge (ST207) on the basis of a medium for purchasing the commuter pass which stores commuter pass purchasing information including discount information needed for purchasing the discount commuter pass (ST201). <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a commuter pass issuing method and a commuter pass issuing system for issuing commuter passes used in transportation such as railways.
[0002]
[Prior art]
In recent years, automatic commuter ticket vending machines have been installed at transportation stations such as railways. The automatic commuter pass vending machine has an input screen such as a touch panel. The automatic commuter ticket vending machine receives various conditions of the commuter pass that the user desires to purchase through the touch panel, and releases the commuter pass in exchange for the price based on the received conditions.
[0003]
[Problems to be solved by the invention]
Depending on the transportation system of the railway company, there are discounted commuter passes for students or for disabled persons. When purchasing a discount commuter pass, a student certificate or a disability certificate is required. The above-mentioned automatic commuter pass vending machine has a problem that it is difficult to confirm various certificates and is not suitable for issuing such a discount commuter pass.
[0004]
Further, when purchasing a commuter pass using the automatic commuter pass vending machine described above, the purchaser needs to input various conditions of the commuter pass desired to be purchased, which is a heavy burden for the elderly and those with low vision.
SUMMARY OF THE INVENTION An object of the present invention is to provide a commuter pass issuing method and a commuter pass issuing system that can easily and surely issue a target commuter pass.
[0005]
[Means for Solving the Problems]
In order to solve the above problems and achieve the object, a commuter pass issuing method and a commuter pass issuing system of the present invention are configured as follows.
(1) The commuter pass issuance method of the present invention issues a commuter pass purchase medium in which commuter pass purchase information including discount information necessary for purchasing a discount commuter pass is recorded, and is recorded on the commuter pass purchase medium. A discount commuter pass is issued in exchange for the price based on the commuter pass purchase information.
[0006]
(2) The present invention is a commuter pass issuing system including a commuter pass vending machine and a clerk operation terminal, wherein the clerk operation terminal records commuter pass purchase information including discount information necessary for purchasing a discount commuter pass. A commuter pass vending machine that issues a commuter pass purchasing medium, wherein the commuter pass vending machine issues a discount commuter pass in exchange for a price based on commuter pass purchase information recorded on the commuter pass purchasing media. There is provided second issuing means for issuing.
[0007]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a diagram showing a schematic configuration of a commuter pass issuing system according to an embodiment of the present invention. As shown in FIG. 1, the commuter pass issuing system includes an automatic commuter pass vending machine 1 and a clerk operation terminal 2.
[0008]
The automatic commuter ticket vending machine 1 is a device corresponding to a customer. That is, the automatic commuter ticket vending machine 1 issues a commuter pass in exchange for a price based on information necessary for purchasing a commuter pass input by a customer. Alternatively, the automatic commuter pass vending machine 1 issues a commuter pass in exchange for a price based on a commuter pass purchasing medium 3 provided by a customer. Alternatively, the automatic commuter pass vending machine 1 extracts commuter pass purchase information based on the reservation number input by the customer and issues the commuter pass in exchange for the price based on the commuter pass purchase information.
[0009]
There are two main types of issuance of commuter passes using the commuter pass purchasing medium 3. One is a discount commuter pass issuance process of issuing a discount commuter pass in exchange for a price based on the discount information recorded on the commuter pass purchasing medium 3 and information necessary for purchasing the commuter pass inputted by the customer. is there. The other is an operation of issuing a commuting commuter pass or a discount commuter pass in exchange for the price based on information (all information) necessary for purchasing a commuter pass recorded on the commuter pass purchasing medium 3 (all information is unnecessary). This is a simplified commuter pass issuance process. The discount commuter pass issuance process and the simplified operation commuter pass issuance process are the points of the present invention and will be described later in detail. Similarly, the process of issuing a commuter pass based on a reservation number is also a point of the present invention and will be described later in detail.
[0010]
The clerk operation terminal 2 is a device corresponding to a clerk. That is, the attendant operation terminal 2 issues the commuter pass purchasing medium 3 by an operation input by the attendant. The customer informs the staff of the conditions for purchasing the commuter pass. The clerk inputs the transmitted condition to the clerk operation terminal 2. In response, the attendant operation terminal 2 issues a commuter pass purchasing medium 3. The customer receives the commuter pass purchasing medium 3 from the attendant, and can use the commuter pass purchasing medium 3 to purchase the commuter pass at the automatic commuter pass vending machine 1 in exchange for the price.
[0011]
In addition to the above, the attendant operation terminal 2 also supports issuance of a commuter pass using a reservation number. For example, a customer informs a clerk of conditions for purchasing a commuter pass. The clerk inputs the transmitted condition to the clerk operation terminal 2. In response to this, the attendant operation terminal 2 issues a reservation number and transmits to the automatic commuter ticket vending machine 1 commuter pass purchase information that can be withdrawn using this reservation number. The customer receives the reservation number from the attendant, and inputs this reservation number to the automatic commuter pass vending machine 1. In response to this, the automatic commuter pass vending machine 1 extracts commuter pass purchase information from the reservation number and issues a commuter pass in exchange for the price based on the commuter pass purchase information.
[0012]
As shown in FIG. 1, the automatic commuter pass vending machine 1 includes a commuter pass handling port 101, an operation panel 102, a bill handling port 103, a coin handling port 104, a clerk call button 105, an intercom 106, a card handling port 107, and the like. ing.
[0013]
The commuter pass handling port 101 receives a commuter pass inserted by a customer or discharges a commuter pass issued to a customer. The operation panel 102 includes a color liquid crystal display (LCD) with a built-in touch panel, and displays a screen corresponding to a ticket purchase. The bill handling port 103 receives a bill inserted by a customer and returns a bill as change to the customer. The coin handling slot 104 receives coins inserted by customers. The clerk call button 105 calls a clerk at the clerk station. The intercom 106 enables a call with a clerk at a clerk station. The card handling port 107 receives various amount cards inserted by the customer and returns the various amount cards received to the customer.
[0014]
Further, as shown in FIG. 1, the attendant operation terminal 2 includes an issuing machine 202 that issues a commuter pass purchasing medium 3. The attendant operation terminal 2 includes an operation panel 201, and a commuter ticket purchasing medium 3 is issued from the issuing machine 202 based on commuter ticket purchase information input through the operation panel 201 and necessary for purchasing a commuter ticket. Is done.
[0015]
FIG. 2 is a block diagram for explaining an example of the function of the automatic commuter ticket vending machine 1. As shown in FIG. 2, the automatic commuter pass vending machine 1 includes a main control unit 111, an operation panel control unit 112, a card processing block 113, a ticket processing block 114, a bill processing block 115, a coin processing block 116, a communication unit 117, and a collection unit. A mechanism 118 and the like are provided.
[0016]
The main control unit 111 controls the entire commuter pass release processing by the automatic commuter pass vending machine. The operation panel control unit 112 controls various information displayed on the operation panel 102 in response to an operation using a touch panel built in the operation panel 102. The card processing block 113 reads out information recorded on the card received at the card handling port 107 or writes (rewrites) information on the inserted card.
[0017]
The ticketing processing block 114 issues a commuter pass based on the instruction received on the operation panel 102. In addition, the ticketing processing block 114 is based on the discount information recorded on the commuter pass purchasing medium 3 and the information necessary for purchasing the commuter pass inputted by the customer via the operation panel 102, in exchange for the price, Issue a ticket. Further, the ticketing processing block 114 uses the information (all information) necessary for purchasing the commuter pass recorded on the commuter pass purchasing medium 3 (no input operation is required) to exchange commuting commuter pass or discount commuter pass in exchange for the price. Issue. Further, the ticketing processing block 114 performs commuting commuter pass or discount commuter pass based on the commuter pass purchase information transmitted from the attendant operation terminal 2 and the reservation number input from the operation panel 102 for extracting the commuter pass purchase information. Issue
[0018]
The bill processing block 115 performs the authenticity determination and the type determination of the bill received at the bill handling port 103. The coin processing block 116 performs authenticity determination and type determination of the coin received from the coin handling slot 104. The communication unit 117 performs data communication with the attendant operation terminal 2 via a communication line. When the commuter pass purchasing medium 3 is inserted to purchase the commuter pass, the collection mechanism 118 collects the commuter pass purchasing medium 3 to be inserted.
[0019]
FIG. 3 is a block diagram for explaining an example of the function of the attendant operation terminal 2. As shown in FIG. 3, the attendant operation terminal 2 includes a main control unit 211, an operation panel control unit 212, a ticketing processing block 213, and a communication unit 214. The main control unit 211 controls the entire issuance processing of the commuter pass purchasing medium 3 by the attendant operation terminal 2. Alternatively, the main control unit 211 controls the issuance of a reservation number by the attendant operation terminal 2 and the transmission of commuter pass purchase information that can be withdrawn using this reservation number. The operation panel control unit 212 controls various kinds of information displayed on the operation panel 201 in response to an operation using a touch panel built in the operation panel 201. The ticketing processing block 213 instructs the issuance of the commuter pass purchasing medium 3 in which the commuter pass purchase information input via the operation panel 201 is recorded. Alternatively, the ticketing processing block 213 instructs the issuance of a reservation number for extracting commuter pass purchase information input via the operation panel 201. Actually, the commuter pass purchasing medium 3 or the reservation number is issued by the issuing machine 202.
[0020]
Next, with reference to FIG. 4 and FIG. 5, a commuter pass issuing process by the commuter pass purchasing medium 3 will be described. FIG. 4 is a flowchart for explaining a process of issuing a commuter ticket purchasing medium by the attendant operation terminal. FIG. 5 is a flowchart for explaining a commuter ticket issuing process using a commuter ticket purchasing medium by an automatic commuter ticket vending machine.
[0021]
Passengers must present a discount certificate in order to purchase a discount commuter pass at an automatic commuter vending machine. The discount certificate is, for example, a student ID card or a disability certificate. The purchase of the discount commuter pass requires the approval of the discount certificate by the station staff. If the passenger is not good at operating the automatic commuter pass vending machine 1, it is necessary to support the operation by the station staff. In recent years, stations have been automated and automatic commuter vending machines have been installed. In many cases, the locations where automatic commuter vending machines are installed and the locations where station staff are resident are separated. For this reason, it is a difficult task for the station staff to directly operate the automatic commuter pass vending machine.
[0022]
Then, the passenger goes to the place where the station staff is resident and asks the station staff for confirmation of the certificate of issuance of the discount commuter pass or support for operation of the automatic commuter pass vending machine. If the location of the station staff is not known, the passenger operates the staff call button 105 to call the station staff. The station staff guides the location of the station staff from the speaker via the intercom 106.
[0023]
The station staff listens to the conditions of the purchased commuter pass from the passenger, checks the discount certificate presented by the passenger if necessary (ST101), and operates the attendant operation terminal 2 to input commuter pass purchase information (ST101). ST102). In other words, the attendant selects whether or not the commuter pass is discounted (discount information), selects the type, selects the commuter pass route (riding section information), selects the validity period (riding expiration information), names, ages, telephone Enter a number (personal information) and confirm the result on the screen again. When the confirmation button on operation panel 201 is pressed (ST103), commuter pass purchasing medium 3 (use card) on which commuter pass purchase information is recorded is issued from issuing machine 202 (ST104). At this time, the commuter pass purchasing medium 3 may be a manual feed, or may be an automatic issuance from the one set in the issuing machine 202. As the commuter pass purchasing medium 3, a paper purchase slip, a magnetic ticket, a non-contact IC card, or the like can be applied. The commuter pass purchase medium 3 may have commuter pass purchase information printed on its surface for passenger confirmation. When the commuter pass purchasing medium 3 is inserted into the automatic commuter pass vending machine 1 to purchase a commuter pass, the commuter pass purchasing medium 3 is collected by the collection mechanism 118 in exchange for issuance of the commuter pass. The commuter pass purchasing medium 3 collected by the collecting mechanism 118 can be reused. The printing of commuter pass purchase information on the surface of the commuter pass purchasing medium 3 is a rewrite printing method, and can be repeatedly reused.
[0024]
The attendant hands over the commuter pass purchasing medium 3 issued by the attendant operation terminal 2 (ticket issuing machine 4) to the passenger. The passenger receives the commuter pass purchasing medium 3 and inserts the commuter pass purchasing medium 3 (use card) into the commuter pass handling port 101 of the automatic commuter pass vending machine 1 toward the installation location of the automatic commuter vending machine 1. (ST201). The commuter pass purchasing medium 3 has the same size as the commuter pass and is recorded in the same encoding format as the commuter pass. Therefore, the function of commuter pass processing can be used for both hardware and software.
[0025]
Automatic commuter ticket vending machine 1 reads commuter pass purchase information recorded on commuter pass purchasing medium 3, and displays the read commuter pass purchase information on operation panel 102 (ST202). The passenger confirms that the displayed information is the same as the one requested. If they are different, the operation can be stopped by pressing a cancel button displayed on the operation panel 102. Further, at that time, the commuter pass purchasing medium 3 is returned to the passenger from the commuter pass handling port 101, and the passenger can return to the station staff and apply for correction. Alternatively, the user can press the change button displayed on the operation panel 102 to correct the information according to the screen operation. However, if discounts are applied, the range may be limited to the upper limit. For example, at the time of student discount, the section other than the section certified by the school cannot be boarded, so the boarding section cannot be changed. In addition, it is not possible to change not only to a boarding section but also to a boarding period that spans the year.
[0026]
If the displayed content is correct, the user presses a confirmation button displayed on operation panel 102 (ST203). The automatic commuter ticket vending machine 1 calculates the fee based on the commuter ticket purchase information recorded on the commuter ticket purchasing medium 3 (ST204), displays the fee on the operation panel 102, and prompts the passenger to pay ( ST205). The passenger puts cash in the bill handling port 103 and coin handling port 104 (ST206), and when the cash reaches the payment amount, a commuter pass is issued (ST207). The commuter pass is issued from the commuter pass handling port 101. When the payment for the commuter pass is made by credit card, the commuter pass can be purchased by inserting the credit card into the card handling slot 107 (ST206) and inputting the personal identification number (ST207). When the issuance of the commuter pass is determined, the commuter pass purchasing medium 3 is collected by the collection mechanism 118 of the automatic commuter pass vending machine 1 (ST208).
[0027]
In the above flowchart, the commuter pass issuance processing by the commuter pass purchasing medium 3 has been described, but issuance of the commuter pass based on the reservation number is basically the same. When the commuter ticket purchasing medium 3 is used, the automatic commuter ticket vending machine 1 and the attendant operation terminal 2 may be off-line. On the other hand, when a commuter pass is issued based on a reservation number, the automatic commuter pass vending machine 1 and the attendant operation terminal 2 go online. That is, the communication unit 117 of the automatic commuter ticket vending machine 1 and the communication unit 214 of the attendant operation terminal 2 bring both devices online. Instead of issuing the commuter pass purchasing medium 3 from the ticket issuing machine 4 with the operation of the attendant operation terminal 2, a reservation number is issued. With the issuance of the reservation number, commuter pass purchase information that can be withdrawn with this reservation number is transmitted from the attendant operation terminal 2 to the automatic commuter pass vending machine 1. When the passenger inputs a reservation number from the operation panel 102 of the automatic commuter pass release 1, the commuter pass purchase information is extracted based on the input reservation number, and a commuter pass is issued based on the commuter pass purchase information.
[0028]
The security of the commuter pass issuing system can be enhanced by setting the expiration date (for example, valid for 2 hours) of the commuter pass purchasing medium 3 and the reservation number. As described above, when a commuter pass is issued using the commuter pass purchasing medium 3 and the reservation number, there is no need for cash management by the attendant, which is convenient for operation.
[0029]
Hereinafter, the operation and effect of the present invention described above will be summarized.
There is a case where a clerk commuter pass issuing machine that issues a commuter pass by a clerk is installed in a main station. However, due to the limited business hours of issuing commuter passes by attendant commuter pass issuing machines, passenger-operated automatic commuter pass vending machines have been installed at each station for the purpose of improving passenger service. However, passengers who need to apply discounts cannot purchase a commuter pass with an automatic commuter pass vending machine, and it is difficult for people with low vision who are called traffic vulnerable to operate themselves. There was a problem that he had to go to the station where he was. Also, at small and medium-sized stations, the number of station staff is small, and they are stationed at ticket gates and station offices away from automatic commuter ticket machines, and if they can not leave, they can assist passenger operations. It was difficult.
[0030]
According to the present invention, at the station where the station staff is resident, according to the request of the commuter pass purchaser, the certificate is checked and the operation is assisted, so that the passenger can easily and reliably use the automatic commuter pass vending machine. Tickets can be purchased, which can contribute to making the railway barrier-free. That is, there is provided a device that can be operated by a station staff to input commuter pass purchase information, and an issuing machine that issues a recording medium for recording the input information. Using these devices, station staff can also enter information that allows fare discounts. By reading the recording medium issued by this issuing machine with an automatic commuter pass vending machine, passengers can also receive a proof of discount without performing the input work required for purchase operation, and can pay regular fares only by paying the fare You can purchase tickets.
[0031]
It should be noted that the present invention is not limited to the above-described embodiment, and can be variously modified in an implementation stage without departing from the spirit of the invention. In addition, the embodiments may be implemented in appropriate combinations as much as possible, in which case the combined effects can be obtained. Further, the above embodiments include inventions at various stages, and various inventions can be extracted by appropriate combinations of a plurality of disclosed constituent elements. For example, even if some components are deleted from all the components shown in the embodiment, the problem described in the column of the problem to be solved by the invention can be solved, and the effects described in the column of the effect of the invention can be solved. Is obtained, a configuration from which this configuration requirement is deleted can be extracted as an invention.
[0032]
【The invention's effect】
According to the present invention, it is possible to provide a commuter pass issuing method and a commuter pass issuing system that can easily and reliably issue a target commuter pass.
[Brief description of the drawings]
FIG. 1 is a diagram showing a schematic configuration of a commuter pass issuing system according to an embodiment of the present invention.
FIG. 2 is a block diagram illustrating an example of a function of an automatic commuter pass vending machine.
FIG. 3 is a block diagram illustrating an example of a function of a clerk operation terminal.
FIG. 4 is a flowchart illustrating a process of issuing a commuter pass purchasing medium by a clerk operation terminal.
FIG. 5 is a flowchart for explaining a commuter ticket issuing process using a commuter ticket purchasing medium by an automatic commuter ticket vending machine.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 ... Automatic commuter ticket vending machine, 2 ... Staff operation terminal, 3 ... Commuter ticket purchase medium, 101 ... Commuter ticket handling port, 102 ... Operation panel, 103 ... Banknote handling port, 104 ... Coin handling port, 105 ... Staff call button 106 intercom, 107 card handling opening, 111 main control unit, 112 operation panel control unit, 113 card processing block, 114 ticket issuing block, 115 banknote processing block, 116 coin processing block, 117 ... Communication unit, 118: Collection mechanism, 202: Issuing machine, 211: Main control unit, 212: Operation panel control unit, 213: Ticketing processing block, 214: Communication unit

Claims (10)

Issue a commuter pass purchase medium that records commuter pass purchase information including discount information necessary for purchasing discount commuter passes,
Based on the commuter pass purchase information recorded in the commuter pass purchasing medium, issue a discount commuter pass in exchange for the price,
A commuter pass issuing method characterized by the following. The commuter pass purchase information includes boarding section information,
The discount commuter pass issued based on the commuter pass purchase information includes the same boarding section information as the boarding section information included in the commuter pass purchase information,
2. The commuter pass issuing method according to claim 1, wherein: The commuter pass purchase information includes ride deadline information,
The discount commuter pass issued based on the commuter pass purchase information includes the same ride expiration date information as the ride expiration date information included in the commuter pass purchase information,
The commuter pass issuing method according to claim 1 or 2, wherein: 4. The commuter pass issuing method according to claim 1, wherein the commuter pass purchasing medium is collected when a discount commuter pass is issued. At a predetermined terminal, input of commuter pass purchase information required for commuter pass purchase is accepted, a reservation number linked to this commuter pass purchase information is issued, and this commuter pass purchase information is transmitted to a commuter pass vending machine,
The commuter ticket vending machine receives the reservation number, reads out the commuter pass purchase information based on the received reservation number, and issues a commuter pass in exchange for a price based on the read commuter pass purchase information.
A commuter pass issuing method characterized by the following. A commuter ticket issuing system including a commuter ticket vending machine and a staff operation terminal,
The clerk operation terminal includes first issuing means for issuing a commuter pass purchasing medium in which commuter pass purchase information including discount information necessary for purchasing a discount commuter pass is recorded,
The commuter ticket issuance machine further comprising second issuing means for issuing a discount commuter ticket in exchange for a price based on the commuter ticket purchase information recorded on the commuter ticket purchasing medium. system. The commuter pass purchase information includes boarding section information,
The discount commuter pass issued based on the commuter pass purchase information includes the same boarding section information as the boarding section information included in the commuter pass purchase information,
The commuter pass issuing system according to claim 6, wherein: The commuter pass purchase information includes ride deadline information,
The discount commuter pass issued based on the commuter pass purchase information includes the same ride expiration date information as the ride expiration date information included in the commuter pass purchase information,
The commuter pass issuing system according to claim 6 or 7, wherein: 9. The commuter pass issuing system according to claim 6, wherein the commuter pass vending machine includes a collection unit that collects the commuter pass purchasing medium in accordance with issuance of the discount commuter pass. . A commuter ticket issuing system including a commuter ticket vending machine and a staff operation terminal,
The attendant operation terminal includes:
First input receiving means for receiving an input of commuter pass purchase information necessary for purchasing a commuter pass;
First issuing means for issuing a reservation number linked to the commuter pass purchase information;
Transmitting means for transmitting the commuter pass purchase information to the commuter ticket vending machine,
The attendant operation terminal includes:
Second input receiving means for receiving an input of the reservation number;
A commuter pass issuing system for reading the commuter pass purchase information based on the reservation number, and issuing the commuter pass in exchange for the price based on the read commuter pass purchase information. .

Images