JP2003229959A - Information providing method utilizing call back system and call back system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To effectively utilize a connection waiting time which occurs for a requester by a communication connection using call back, and to reduce connection costs to be charged to a connection provider. <P>SOLUTION: In the information providing method utilizing a call back system, the requester makes a call to an information providing device connected via a prescribed line network by using a telephone set for requester to be utilized by the requester himself/herself and the connection is cut before generating a call tariff. Therefore, the information providing device acquires a telephone number corresponding to the notification of the telephone number of the telephone set for requester from the requester to the information providing device, the information providing device makes a call to the acquired telephone number, and the connection of the telephone set for requester and the information providing device is set up. Corresponding to the designation of a telephone number of a connecting destination from the requester through the telephone set for requester, the information providing device transmits prescribed providing information to the telephone set for requester in a time zone for trying the connection between the telephone set for requester and a connecting destination telephone set as a telephone set in the connecting destination. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information providing method and a call back system using a so-called call back system using a fixed telephone or a mobile telephone.

[0002]

2. Description of the Related Art Communication charges generally increase when performing long-distance communication from a fixed telephone or international telephone communication, or when performing long-distance communication from a mobile telephone. Therefore, when connecting between telephones, the side requesting the connection (hereinafter referred to as the requester) disconnects the line once after calling the connection destination,
A method called callback is used in which the connection destination initiates actual communication by making a call to the requester's telephone. As a result, since the communication charge is not incurred by the requester, the communication charge incurred by the requester can be reduced.

Further, when the connecting company mediates and provides inexpensive communication, the requester first calls the connecting company by using the requester telephone and uses the calling number notification function to request the requester. Notify the telephone number of the telephone, then call the requester's telephone from the connection provider to establish communication with the requester, and after the requestor's phone inputs the connection destination telephone number, the connection provider Is used to make a line connection between the requester and the connection destination by calling the connection destination telephone.

At this time, by using an international call from a country with a low communication charge, communication using a leased line, or an Internet phone, for connecting the line from the connection carrier to the requester's phone and the destination phone, It is possible to provide cheaper communication than the direct communication from the telephone to the connected telephone.

However, there may be a time lag between the requester inputting the telephone number of the connection destination to the connecting company and the actual start of the connection, resulting in waiting time for the requester. It wastes time. In addition, since there is a charge for connection from the connection provider to the requester telephone, there is a problem that the connection cost from the connection provider to the requester telephone increases due to the time difference until the connection starts.

[0006]

SUMMARY OF THE INVENTION Therefore, the present invention effectively uses the connection waiting time that occurs to a requester due to the communication connection using the above-mentioned conventional callback, and reduces the connection cost borne by the connection service provider. It is an object of the present invention to provide an information providing method using a callback system and a callback system for achieving the above.

[0007]

In order to solve the above problems, an information providing method using a callback system according to the present invention is a method in which a requester makes a request to an information providing apparatus connected via a predetermined network. The caller uses the requester's telephone to disconnect the connection before the call charge occurs, and the information is sent in response to the requester's notification of the requester's telephone number to the information providing device. The providing device acquires the telephone number, and the information providing device makes a call to the acquired telephone number,
In an information providing method using a callback system for establishing a connection between a requester telephone and an information providing device, information is provided in response to a requester's telephone number being specified by the requester via the requester telephone. The information providing apparatus transmits predetermined provision information to the requester's telephone during a time period when the providing apparatus attempts to connect the requester's telephone and the connection-destination telephone.

In order to solve the above-mentioned problems, the call-back system of the present invention is used by a requester, and a requester's telephone that makes and receives a call through a predetermined network is connected by the requester. The connection destination telephone that is the connection destination telephone that is sought, and the information provision device that transmits predetermined provision information to the requester telephone, are disconnected before the call charge occurs. Based on the incoming call from the requester, the incoming call processing means for acquiring the telephone number of the requester's telephone and the information providing device makes a call to the telephone number acquired by the incoming call processing means to establish a connection with the requester's telephone. In response to the requester specifying the telephone number of the connection destination telephone through the connection between the call processing means and the requester telephone, during the time period when the connection between the requester telephone and the connection destination telephone is attempted. ,request It is characterized in that with respect to use telephone and a data processing means for transmitting the predetermined advertisement.

Until the telephone call with the connection destination telephone becomes possible by the information providing apparatus transmitting the provision information to the requester telephone during the time period when the connection between the requester telephone and the connection destination telephone is attempted. Since it becomes possible for the requester to hear the provided information by using the time, it is possible to effectively use the time. In addition, the connection operator who operates the information providing apparatus can earn income by collecting the information providing fee from the information provider, and can reduce the communication cost.

[0010]

BEST MODE FOR CARRYING OUT THE INVENTION In order to achieve the above object, an information providing method and a callback system using a callback system of the present invention will be described below with reference to the drawings. FIG. 1 shows an overall view of a callback system of the present invention. A caller telephone 1 used by a requester is connected to an information providing device 3 via a network 2, and the information providing device 3 is connected to a network 2 Is connected to the connection destination telephone 4 used by the connection destination. Further, the information provider telephone 5 is also connected to the information providing device 3 via the network 2.
Connected with. The requester telephone 1 and the connection destination telephone 4 are communicable devices such as a fixed telephone and a mobile telephone, and the network 2 is a communication line such as a public telephone network and a mobile communication network. The information provided by the information providing device 3 is registered by the information provider using the information provider telephone 5.

FIG. 2 is a diagram schematically showing the functions of the information providing device 3. The information providing device 3 includes an information processing means 31, an information server 32, a customer database 33, and
It includes an incoming call processing means 34, an outgoing call processing means 35, a transfer processing means 36, and a prepaid card database 37. Further, the respective means provided in the information providing device 3 are connected so as to be able to communicate information.

The information processing means 31 is means for performing information control and calculation among the respective means in the information providing device 3. The information server 32 is means for accumulating the provided information 32a provided by the information provider and the attribute information 32b thereof, and is provided with a recording medium such as a magnetic disk or an optical disk. The provision information 32a is an advertisement or a message to the requester telephone 1, and the attribute information 32b is the provision information 32.
It is information about the classification and information of a, and information such as age, sex, and area targeted for the provided information 32a. The customer database 33 is means for recording customer information 33a unique to the requester telephone 1 and the information provider telephone 5,
It has a recording medium such as a magnetic disk or an optical disk. Here, the customer information 33a is information such as the telephone number of the requester telephone 1 and the information provider telephone 5, the call charge, the payment method, and the address.

The incoming call processing means 34 is means for receiving an incoming call from the caller telephone 1 and specifying the caller telephone number of the caller telephone 1 based on the caller notification from the caller telephone 1. The transmission processing means 35 is means for making a call to the requester telephone 1 to establish a connection with the requester telephone 1. The transfer processing unit 36 is a unit that makes a call to the connection destination telephone 4 to establish a connection, and holds communication between the requester telephone 1 and the connection destination telephone 4. Here, the incoming call processing means 34, the outgoing call processing means 35, and the transfer processing means 36.
The call may be an analog line, a digital line, an Internet phone, or the like, and may be any one as long as a communication or a call is connected using a predetermined procedure.

The prepaid card database 37 is a database in which information that the call price has been paid in advance is recorded, and the identification number 37a written on the prepaid card and the call charge for the charge indicated by the prepaid card are paid. Information of the sponsor who distributed the call and the call charge (sponsor information 37b) are recorded in advance. Prepaid cards are sold by vending machines,
It can be acquired using normal product distribution methods such as distribution at the event venue.

In FIG. 3, when the requester obtains the prepaid card, the identification number 37a is registered in the information providing device 3 so that the call with the connection destination telephone 4 via the information providing device 3 is enabled. It is the figure which showed the procedure for doing. (Step 3a) Requester's telephone 1 to network 2
The telephone number for registration of the identification number of the information providing device 3 is called via the, and the incoming call processing means 34 obtains the telephone number of the telephone 1 for requester by the call origination notification and establishes the connection. At this time, the incoming call processing means 34 acquires the telephone number of the requester telephone 1 by the notification of the caller. (Step 3b) The information processing means 31 sends an announcement prompting the user to enter the identification number and the password to the telephone 1 for requester, and waits for input. (Step 3c) The requester follows the announcement and the identification number 37a written on the prepaid card that has already been obtained.
And the password is dialed from the requester's telephone 1 and input. (Step 3d) The information processing device 31 determines whether or not the input identification number 37a and password match the information recorded in the prepaid card database 37, and if they match, the requester is registered in the customer database 33. The telephone number of the mobile telephone 1 and the identification number 37a are registered. If they do not match, the process returns to step 3b again to prompt the input. (Step 3e) Thereafter, Step 3b and Step 3c
The input contents of is changed to the customer information 33a unique to the requester such as gender, age, occupation, and annual income, and when all the inputs are completed, the information processing device 31 changes the input information to the customer information 33a of the customer database 33. Then, the registration completion message is transmitted to the requester telephone 1.

In FIG. 4, the information provider makes a telephone call 5 for the information provider.
FIG. 9 is a diagram showing a procedure for recording the provision information 32a and its attribute information 32b in the information server 32 by using the. here,
It is assumed that the information provider telephone 5 is registered with the identification number and the password in advance, and the identification number and the password are recorded in the customer database. (Step 4a) The information provider makes a call to the information registration telephone number of the information providing apparatus 3 via the network 2 using the information provider telephone 5, and the incoming call processing means 34 calls the information provider telephone 5. Establish a connection with. (Step 4b) The information processing device 31 transmits an announcement for prompting the input of the identification number and the password to the information provider telephone 5 to bring the input accepting state. (Step 4c) The information provider inputs the identification number and the password by dialing the telephone number for the information provider 5 according to the announcement. (Step 4d) The information processing means 31 searches the customer database 33 based on the input identification number and password. If the identification number and password match, the process proceeds to step 4e, and if they do not match, step 4b.
Return to. (Step 4e) The information processing means 31 provides the provision information 32.
An announcement urging registration of a and its attribute information 32b is transmitted to the information provider telephone 5 to enter the input acceptance state. (Step 4f) The information provider calls the information provider telephone 5
Is used to transmit the provided information 32a and its attribute information 32b. (Step 4g) The information processing means 31 stores the input provision information 32a and its attribute information 32b in the information server 32.
And the identification number of the information provider is recorded in the attribute information 32b. At this time, even when there are a plurality of pieces of providing information 32a and attribute information 32b provided by one information provider, the identification number of the information provider is recorded in all of the attribute information 32b, so that the information providing telephone 5 can be handled. It is possible to record a plurality of pieces of provision information 32a to be multiplexed.

FIG. 5 shows a procedure in which the requester uses the requester telephone 1 to call the connection destination telephone 4 through the information providing device 3 and establishes a call with the connection destination telephone 4. It is the figure which showed. At this time, the requester has already performed the procedure shown in FIG. 3, the customer information 33a regarding the requester telephone 1 has been recorded in the customer database 33, and the information provider has the provision information 32a and its attribute information. 32b
Is already registered. (Step 5a) The requester dials the connecting telephone number of the information providing device 3 using the requester telephone 1, and hangs up when the ringing tone is heard at least once. At this time, the incoming call processing means 34 of the information providing device 3 acquires the telephone number of the requester telephone 1 by the notification of the caller. (Step 5b) The information processing means 31 searches the customer database 33 based on the telephone number of the requester's telephone 1, and identifies the registered prepaid card identification number 37a.
And the sponsor information 37b, and the sponsor information 3 recorded in the prepaid card database 37.
The call charge of 7b is compared to determine whether the call is possible or not.
When the call is possible, the information processing means 31 dials the telephone number of the requester's telephone 1 from the transmission processing means 35 and makes a call back to the requester. If the call is not possible, the call is announced and the connection is disconnected. (Step 5c) The requester receives the callback from the information providing device 3 at the requester telephone 1, and inputs and specifies the telephone number of the connection destination telephone 4 which is the other party to call. (Step 5d) The information processing means 31 uses the connection destination telephone 4
After receiving the input designation of the telephone number of, the customer information 33a of the telephone 1 for the requester is acquired, the provided information 32a and its attribute information 32b are searched based on the customer information 33a and the sponsor information 37b, and the provided information 32a. Is selected and transmitted to the requester telephone 1. (Step 5e) The information processing means 31 uses the transfer processing means 36 to dial the connection destination telephone 4. (Step 5f) The connection destination telephone 4 uses the transfer processing means 36.
Receive a phone call from. (Step 5g) The transfer processing means 36 connects and holds the line between the requester telephone 1 and the connection destination telephone 4. As a result, a call is established between the requester telephone 1 and the connection destination telephone 4. After that, the information processing means 31 accumulates the call charges in the same manner as a normal telephone call, and performs the subtraction process of the call charges of the sponsor information 37b recorded in the prepaid card database 37.

When the provided information 32a is searched in step 5d described above, matching is performed with the attribute information 32b of the provided information 32a based on the information such as the address, age and occupation included in the customer information 33a. Then, the optimum provided information 32a is selected for the requester. As a specific example, the customer information 33
Attribute information 32b based on address of a = Tokyo, age = 30
And the provision information 32a having the attribute information 32b that "control area = metropolitan area, target age = adult" is selected. Alternatively, based on the prepaid card identification number 37a registered in the customer information 33a, the attribute information 32b
The provision information 32a including the same identification number 37a is selected.

As described above, the requester uses the identification number 37a and the password written on the prepaid card to register the use in the information providing device 3, thereby providing the provided information 32a during the waiting time by the callback. Can be viewed. Further, the operator who operates the information providing apparatus 1 can obtain income by collecting the information providing fee from the information provider. Further, the information provider can easily register the provision information 32a and the attribute information 32b in the information providing device 3 by using the information provider telephone 5, and by setting the attribute information 32b in detail, It is possible to select the following groups and provide the provision information 32a. Further, the information provider pays for the prepaid card, and the attribute information 32 of the provided information 32a
By designating the identification number 37a of the prepaid card as b, the prepaid card is distributed to the requester who can be a customer, so that the requestor can provide the provision information 32a when making a call using the requester telephone 1. It will be possible.
With such a usage method, it is possible to provide information in a close relationship with the requester information provider.

Next, another embodiment of an information providing method and a callback system using the callback system of the present invention will be described below with reference to the drawings. This embodiment describes a case where the information providing device 4 does not include the prepaid card database 37 in the embodiment described with reference to FIGS. 1 to 5 as described above. The overall view of the callback system of the present invention is the same as that shown in FIG. 1, and the requester telephone 1 used by the requester is connected to the information providing device 3 ′ via the network 2 to provide the information providing device. 3'is connected to the connection destination telephone 4 used by the connection destination via the network 2. Here, the requester telephone 1 and the connection destination telephone 4
Is a communicable device such as a landline phone or a mobile phone,
The network 2 is a communication line such as a public line telephone network or a mobile communication network. The information provided by the information providing device 3'is registered by the information provider.

FIG. 6 is a diagram schematically showing the functions of the information providing device 3 '. The information providing device 3'includes an information processing means 31, an information server 32, and a customer database 33.
An incoming call processing means 34, an outgoing call processing means 35, and a transfer processing means 36. Further, each means provided in the information providing device 3'is connected so as to be able to communicate information.

The information processing means 31 is means for performing information control and calculation among the respective means in the information providing device 3 '. The information server 32 is means for accumulating the provided information 32a provided by the information provider and the attribute information 32b thereof, and is provided with a recording medium such as a magnetic disk or an optical disk. The provision information 32a is an advertisement or a message to the requester telephone 1, and the attribute information 32b is the provision information 32.
The information on the classification of a, the information provider, and the like, such as the age, sex, and area targeted by the provided information 32a. The customer database 33 is a means for recording the customer information 33a of the requester telephone 1 and the information provider telephone 5, and includes a recording medium such as a magnetic disk or an optical disk. Here, the customer information 33a is the telephone number of the requester telephone 1 or the information provider telephone 5, the call charge, the payment method,
It is information such as an address.

The incoming call processing means 34 is means for receiving an incoming call from the caller telephone 1 and specifying the caller source of the caller telephone 1 based on the caller notification from the caller telephone 1. The transmission processing means 35 is means for making a call to the requester telephone 1 to establish a connection. The transfer processing means 36 is
It is means for making a call to the connection destination telephone 4 to establish a connection, and to maintain communication between the requester telephone 1 and the connection destination telephone 4. Here, the incoming call processing means 34 and the outgoing call processing means 35
The call performed by the transfer processing means 36 may be an analog line, a digital line, an internet telephone, or the like, and any communication or call connection may be performed using a predetermined procedure.

As described above, the present embodiment shows a case where the prepaid card is not used in the above-mentioned embodiments.
In this case, in order for the requester's telephone 1 to be able to make a call with the connection destination telephone 4 via the information providing device 3 ', in advance, the customer's own telephone number and gender, age, occupation, annual income, etc. The information 33a needs to be registered in the customer database 33 of the information processing device 31.

The information provider uses the information provider telephone 5 to inform the information server 32 of the provision information 32a and its attribute information 32.
The procedure for recording b and b is similar to that shown in steps 4a to 4g of FIG. Here, telephone 5 for information provider
Has registered an identification number and password in advance, and the identification number and password are recorded in the customer database.

In FIG. 7, the requester uses the requester's telephone 1 to call the connection destination telephone 4 through the information providing device 3 ′ until the call is established with the connection destination telephone 4. It is the figure which showed the procedure. At this time, the customer database 3
It is assumed that the customer information 33a relating to the requester telephone 1 has been recorded in 3 and the information provider telephone 5 has already registered the provision information 32a and its attribute information 32b. (Step 7a) The requester dials the connection telephone number of the information providing device 3'using the requester's telephone 1, and hangs up when the ringing tone is heard at least once. At this time, the incoming call processing means 34 of the information providing device 3'acquires the telephone number of the requester telephone 1 by the notification of the caller. (Step 7b) The information processing means 31 searches the customer database 33 based on the telephone number of the requester's telephone 1 and verifies the call charge and payment method recorded in the customer information 33a to enable the call. Determine impossibility. If a call is possible, the information processing means 31 causes the call processing means 3
The telephone number of the requester telephone 1 is dialed from 5, and the call back to the requester telephone 1 is performed. If the call is not possible, the call is announced and the connection is disconnected. (Step 7c) The requester receives the callback from the information providing device 3'on the requester's telephone 1 and inputs and specifies the telephone number of the connection destination telephone 4 which is the other party to call. (Step 7d) The information processing means 31 uses the connection destination telephone 4
After receiving the input designation of the telephone number of, the customer information 33a of the requester telephone 1 is acquired, the provided information 32a and the attribute information 32b are searched based on the customer information 33a, and the provided information 32a is selected. Send to the requester telephone 1. (Step 7e) The information processing means 31 uses the transfer processing means 36 to dial the connection destination telephone 4. (Step 7f) The connection destination telephone 4 uses the transfer processing means 36.
Receive a phone call from. (Step 7g) The transfer processing means 36 connects and holds the line between the requester telephone 1 and the connection destination telephone 4. As a result, a call is established between the requester telephone 1 and the connection destination telephone 4. After that, the information processing means 31 accumulates the call charges in the same manner as a normal telephone call, and subtracts the call charges of the customer information 33a recorded in the customer database 33.

When the provided information 32a is searched in step 7d described above, the provided information 32a is matched with the attribute information 32b on the basis of the information such as the address, age and occupation included in the customer information 33a. Then, the optimum provided information 32a for the requester's telephone 1 is selected. As a specific example, the provision information 32a having the attribute information 32b in which the contrast information is the metropolitan area and the target age is an adult by performing matching with the attribute information 32b based on the address = Tokyo, age = 30 years of the customer information 33a. Select.

As described above, even when the prepaid card and the prepaid card database are not used,
The requester registers the use in the information providing device 3'in advance so that the provided information 32a can be provided during the waiting time by the callback.
Can be viewed. Further, the operator who operates the information providing device 3 can obtain income by collecting the information providing fee from the information provider. The information provider uses the information provider telephone 5 to provide the provision information 32
a and the attribute information 32b can be easily registered in the information providing device 3 ', and by setting the attribute information 32b in detail, it is possible to select the target group and provide the provided information 32a.

Next, another embodiment of an information providing method and a callback system using the callback system of the present invention will be described below with reference to the drawings. The present embodiment is an embodiment in the case where the transfer processing means included in the information providing apparatus in the above-described embodiment and the remote transmission bases connected to the information providing apparatus via the network are distributed. . FIG. 8 shows an overall view of the callback system of the present invention. The requester telephone 1 used by the requester is connected to the information providing device 3 ″ via the network 2, and the information providing device 3 ″ is The transmission base 7 is connected via the network 6, and the transmission base 7 connects to the network 8.
Is connected to the connection destination telephone 4 used by the connection destination. Here, the requester telephone 1 and the connection destination telephone 4 are
It is a communicable device such as a fixed telephone or a mobile telephone, and the networks 2, 6 and 7 are communication lines such as a public telephone network and a mobile communication network. The information provided by the information providing device 3 "is registered by the information provider telephone 5.

FIG. 9 is a diagram schematically showing the functions of the information providing device 3 ″. The information providing device 3 ″ includes an information processing means 31, an information server 32, and a customer database 33.
It includes an incoming call processing means 34, an outgoing call processing means 35, a prepaid card database 37, and a relay means 38. Further, the respective means provided in the information providing device 3 "are connected so as to be able to communicate information.

The information processing means 31 is means for performing information control and calculation between the respective means in the information providing device 3 ". The information server 32 stores the provided information 32a provided by the information provider and its attribute information 32b. It is a means for accumulating, and is provided with a recording medium such as a magnetic disk or an optical disk, etc. The provided information 32a is an advertisement or a message to the requester telephone 1, etc., and the attribute information 32b is the provided information 32.
Information such as the classification of a and the information provider telephone 5 is provided, and is the age, sex, area, etc. targeted by the provided information 32a. The customer database 33 is the requester telephone 1
Or a means for recording the customer information 33a of the information provider telephone 5, and is provided with a recording medium such as a magnetic disk or an optical disk. Here, the customer information 33a is information such as the telephone number of the requester telephone 1 and the information provider telephone 5, the call charge, the payment method, and the address.

The incoming call processing means 34 is means for receiving an incoming call from the caller telephone 1 and specifying the caller source of the requester telephone 1 based on the caller notification from the caller telephone 1. The transmission processing means 35 is means for making a call to the requester telephone 1 to establish a connection.

The prepaid card database 37 is a database in which information that the call price has been paid in advance is recorded, and the identification number 37a written on the prepaid card and the call charge for the charge indicated by the prepaid card are paid. Information of the sponsor who distributed the call and the call charge (sponsor information 37b) are recorded in advance.

The relay means 38 is means for making a call or communication with the originating base 7 via the network 6, and is used for communication using the Internet protocol, communication using an optical communication cable, and communication using a leased line. It is a means to do.

FIG. 10 is a diagram schematically showing the functions of the transmission base 7, which is a transfer processing means 71.
And a relay unit 72. The transfer processing means 71 is means for making a call to the connection destination telephone 4 to establish a connection, and to maintain communication between the requester telephone 1 and the connection destination telephone 4. Here, the incoming call processing means 34, the outgoing call processing means 35,
The call made by the relay means 38, 72 and the transfer processing means 71 may be an analog line, a digital line, an internet telephone or the like, and may be any one as long as communication or call connection is made by using a predetermined procedure.

When the requester obtains the prepaid card, the identification number 37a is registered in the information providing device 3 "so that the call with the connection destination telephone 4 via the information providing device 3" is enabled. The procedure for is the same as steps 3a to 3e shown in FIG.

The information provider uses the information provider telephone 5 to inform the information server 32 of the provision information 32a and its attribute information 32.
The procedure for recording b and b is the same as steps 4a to 4g shown in FIG. Here, it is assumed that the telephone number 5 for the information provider has registered the identification number and the password in advance, and the identification number and the password are recorded in the customer database.

In FIG. 11, the requester uses the requester's telephone 1 to call the connection destination telephone 4 through the information providing device 3 "and the call origination base 7, and the call to the connection destination telephone 4 is made. It is the figure which shows the procedure until it is established.At this time, the requester has already executed the procedure shown in Fig. 3, and the customer database 33 has recorded the customer information 33a regarding the requester telephone 1. , The information provider is providing information 32a
And its attribute information 32b are already registered. (Step 11a) The requester dials the connection telephone number of the information providing device 3 "using the requester telephone 1 and hangs up when the ringing tone is heard at least once. At this time, the information providing device 3" receives an incoming call. The processing means 34 acquires the telephone number of the requester telephone 1 by the notification of the sender. (Step 11b) The information processing means 31 searches the customer database 33 based on the telephone number of the requester telephone 1, and identifies the registered prepaid card identification number 37.
a and the sponsor information 37b are acquired, and the call charge of the sponsor information 37b recorded in the prepaid card database 37 is compared to determine whether the call is permitted or not. When the call is possible, the information processing means 31 dials the telephone number of the requester's telephone 1 from the transmission processing means 35 and makes a call back to the requester. If the call is not possible, the call is announced and the connection is disconnected. (Step 11c) The requester receives the callback from the information providing device 3 "on the requester's telephone 1 and inputs and specifies the telephone number of the connection destination telephone 4 to be called. (Step 11d) Information The processing means 1 is the connection destination telephone 4
After receiving the input designation of the telephone number of, the customer information 33a of the telephone 1 for the requester is acquired, the provided information 32a and its attribute information 32b are searched based on the customer information 33a and the sponsor information 37b, and the provided information 32a. Is selected and transmitted to the requester telephone 1. (Step 11e) The information processing means 31 is the relay means 3
8 is used to establish communication with the relay means 72 of the originating base 7 via the network 6, and the transfer processing means 71 is used to dial the connection destination telephone 4. (Step 11f) The connection destination telephone 4 uses the transfer processing means 7
Receive a phone call from 1. (Step 11g) The transfer processing means 71 connects and holds the line between the requester telephone 1 and the connection destination telephone 4.
As a result, a call is established between the requester telephone 1 and the connection destination telephone 4. After that, the information processing means 31 accumulates the call charges in the same manner as a normal telephone call, and performs the subtraction process of the call charges of the sponsor information 37b recorded in the prepaid card database 37.

When the provided information 32a is searched in step 5d described above, the provided information 32a is matched with the attribute information 32b on the basis of the information such as the address, age and occupation included in the customer information 33a. Then, the optimum provided information 32a is selected for the requester. As a specific example, the customer information 33
Attribute information 32b based on address of a = Tokyo, age = 30
And the provision information 32a having the attribute information 32b that "control area = metropolitan area, target age = adult" is selected. Alternatively, based on the prepaid card identification number 37a registered in the customer information 33a, the attribute information 32b
The provision information 32a including the same identification number 37a is selected.

As described above, even when the transfer processing means 71 for connecting to the connection destination telephone 4 is provided at the transmission base 7 connected to the information providing device 3 "via the network 6, the request is made. The person can view the provided information 32a during the waiting time by the callback by registering the use in the information providing device 3 "using the identification number 37a and the password written on the prepaid card. Further, the operator who operates the information providing apparatus 1 can obtain income by collecting the information providing fee from the information provider. Furthermore, by selecting low-priced communication such as the communication using the Internet protocol for the network 6 that communicates between the information providing device 3 "and the transmission base 7, the call cost can be reduced. Is possible.

Further, the information provider is a telephone 5 for the information provider.
The provision information 32a and the attribute information 32b can be easily registered in the information providing device 3 "by using the.
By finely setting b, the target information can be selected and the provision information 32a can be provided. further,
By paying the price of the prepaid card by the information provider telephone 5 and designating the prepaid card identification number 37a as the attribute information 32b of the provision information 32a, the prepaid card is distributed to the requester who can be the customer, thereby making the requester. It becomes possible to provide the provision information 32a when the caller uses the requester telephone 1. With such a method of use, it is possible to provide information with a close relationship between the requester and the information provider.

[0042]

EXAMPLE An information providing method using the callback system of the present invention and an example using the callback system will be described below. The manager of the convenience store, which is the information provider, pays for the prepaid card and registers the identification number 37a as the information provider and the sponsor information 37b in the prepaid card database 37 of the information providing apparatus. Also, FIG. 4 and step 4
According to the procedure shown from a to step 4g, the provision information 32a is registered in the information server 32 of the information provision device 3 for the information such as the campaign at the store and the new product. After that, the prepaid card with the identification number 37a is distributed to the customers who visit the store.

The customer who has obtained the prepaid card performs the usage registration as the requester 1 in the information providing device 3 according to the procedure shown in FIG. 3 and steps 3a to 3e. After the use registration, when making a call to an acquaintance as the connection destination 4, the call is made according to the procedure shown in FIG. 5 and steps 5a to 5c. Then, the information providing device 3 has a campaign registered by the manager of the convenience store in the information providing device 3 in steps 4a to 4g during the time period in which the customer and the acquaintance are trying to connect as shown in step 5d. And send information about new products to customers. After that, the information providing device 3 establishes a call between the customer and the acquaintance as shown in steps 5e to 5g, and the call between the customer and the acquaintance becomes possible.

As described above, the store manager of the convenience store, who is the information provider 3, transmits the provision information of the store campaign and the new product to the requester 1 who is the customer of the store, and the advertisement contents to the customer. Can be recognized.

[0045]

As described above, the information providing apparatus transmits the provided information to the requester telephone during the time period in which the connection between the requester telephone and the connection destination telephone is attempted, so that the call with the connection destination telephone becomes possible. Since the requester can listen to the provided information by using the time until, it is possible to effectively use the information. In addition, the connection operator who operates the information providing apparatus can earn income by collecting the information providing fee from the information provider, and can reduce the communication cost.

By the information processing means registering the provided information in the information server by telephone from the information provider,
The information provider can easily register the provided information and the attribute information in the information providing device. At this time, by setting the attribute information finely, the target group can be selected and the provided information can be provided.

Furthermore, the information provider pays for the prepaid card, and by designating the identification number of the prepaid card as the attribute information of the provided information, the prepaid card is distributed to the requesters who can be customers, whereby the requester can It becomes possible to provide additional information when making a call. With such a method of use, it is possible to provide information with a close relationship between the requester and the information provider.

Further, the company that operates the information providing device is
By collecting the information provision fee from the information provider, it becomes possible to earn income. Furthermore, it is possible to reduce the call cost by selecting a low-cost communication such as a communication using the Internet protocol as a network for communication between the information providing device and the transmission base. .

[Brief description of drawings]

FIG. 1 is a schematic diagram showing an overall view of a callback system of the present invention.

FIG. 2 is a diagram schematically showing functions of the information providing device.

FIG. 3 is a diagram showing a procedure in which a requester performs registration.

FIG. 4 is a diagram showing a procedure in which an information provider registers provided information.

FIG. 5 is a diagram showing an operation of the information providing device when the requester makes a call to a connection destination.

FIG. 6 is a diagram schematically showing the functions of the information providing device according to the second embodiment.

FIG. 7 is a diagram showing an operation of the information providing device when the requester makes a call to a connection destination in the second embodiment.

FIG. 8 is a schematic diagram showing an overall view of a callback system of the present invention in a third exemplary embodiment.

FIG. 9 is a diagram schematically showing the functions of the information providing device according to the third embodiment.

FIG. 10 is a diagram schematically showing a function of a transmission base according to the third embodiment.

FIG. 11 is a diagram showing an operation of the information providing device when the requester makes a call to a connection destination in the third exemplary embodiment.

[Explanation of symbols]

1 requester 2,6,8 network 3,3 ', 3 "Information providing device 4 connection 5 information providers 7 originating base 31 Information processing means 32 Information Server 33 Customer database 34 Incoming call processing means 35 Call processing means 36,31 Transfer processing means 37 Prepaid Card Database 38,72 relay means 32a Provided information 32b attribute information 33a Customer information 37a identification number 37b Sponsor information

   ─────────────────────────────────────────────────── ─── Continued front page    (72) Inventor Masao Naoi             3-2-9 Ishihara, Sumida-ku, Tokyo IWA             SE & Esther Buildin             g 4F Hypercom Co., Ltd. F-term (reference) 5K015 AF08 KA01                 5K024 AA23 CC01 CC11 DD01 FF03                       FF04 FF06 GG01 GG03 GG05                       GG12                 5K067 AA41 BB04 DD17 EE16 FF04                       FF05 FF07 GG06 GG22 HH07                       HH22 HH23 HH24

Claims (9)

[Claims] 1. A requester makes a call to an information providing device connected through a predetermined line network using a requester's telephone used by the requester, and disconnects the call before a call charge occurs. The information providing apparatus acquires the telephone number in response to the requester notifying the information providing apparatus of the telephone number of the requester telephone, and the information providing apparatus is addressed to the acquired telephone number. In the information providing method using a callback system for making a connection between the requester telephone and the information providing device, the requester specifies a connection destination telephone number via the requestor telephone. In response to the request, the information providing apparatus contacts the requester's telephone during the time period in which the information providing apparatus tries to connect the requester's telephone and the connection destination telephone. Information providing method using the callback system characterized by transmitting a predetermined advertisement Te. 2. The information providing apparatus is characterized in that customer information, which is information as a customer unique to the requester, is registered in a predetermined storage means in response to an operation by the requester. An information providing method using the callback system according to item 1. 3. The information providing apparatus selectively switches predetermined provision information from a plurality of the provision information based on the registered customer information and transmits the provision information to the requester telephone. An information providing method using the callback system according to claim 2. 4. The information providing device associates card identification information unique to a prepaid card previously distributed to the requester with a telephone number of the requester's telephone, and stores the customer information as the storage means. The information providing method using the callback system according to claim 2 or 3, characterized in that 5. The information using the callback system according to claim 1, wherein the provided information is registered in a predetermined storage means in the information providing device according to an operation by the connection destination. How to provide. 6. The information providing method using a callback system according to claim 5, wherein the provided information is registered in the storage means from a remote location in the information providing device. 7. The information providing apparatus is characterized in that a plurality of pieces of the provided information are registered in the storage means in a multiple manner according to the telephone number of the connection destination telephone. Information provision method using the described callback system. 8. The connection between the requester telephone and the connection destination telephone is made via a transmission base connected to the information providing apparatus via a predetermined line network. An information providing method using the callback system according to item 1. 9. A requester telephone that is used by a requester and makes and receives a call through a predetermined line network, a connection destination telephone that is a connection destination telephone that the requester requests to connect, and the request. An information providing device for transmitting predetermined provided information to a person's telephone, wherein the information providing device makes the request based on an incoming call from the requester whose connection is disconnected before a call charge occurs. An incoming call processing means for obtaining the telephone number of the requesting telephone, and an outgoing call processing means for establishing a connection with the requester telephone by the information providing device making a call to the telephone number obtained by the incoming call processing means, In response to the telephone number of the connection destination telephone being specified by the requester via the connection with the requester telephone, during a time period in which the connection between the requester telephone and the connection destination telephone is tried, The request A call back system, comprising: an information processing means for transmitting the predetermined provision information to the telephone for personal use.