JP2003128254A - Delivery assistance system using computer and slip output system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To eliminate troublesome work required for requesting goods delivery and to enable receipt certification with high reliability with a simple method both for addresses and delivery operators. SOLUTION: A third-party organization 1 manages personal information, public key and user ID of each user. When a customer 23 requests delivery of a delivery goods 9 from a delivery operator 11, a user ID of a desired recipient 51 is requested from the third-party organization 1, and the user ID obtained in response to it and the customer's own user ID already held are notified to the delivery operator 11. Based on them, a delivery operator system 13 obtains personal information of the customer and the recipient from the third-party organization 1, and based on it, a slip 25 for delivery is output on which the names, addresses, etc., of the customer and the recipient and a slip barcode 15 indicating a slip number are printed. When this slip 25 is put on the delivery goods 9 and delivered to the recipient 51, the barcode 15 on the slip 25 is read and the slip number is obtained, and the slip number is encrypted by a secret key 53 of the recipient 51 at a recipient's terminal 52 and sent to the third-party organization 1. At the third-party organization 1, the encrypted slip number is decrypted by a public key of the recipient 51.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a technique for supporting work related to delivery of goods and work necessary for requesting delivery of goods.

[0002]

2. Description of the Related Art Generally, in a delivery service such as a courier service, a client who requests the delivery of an item, a delivery company who delivers the item requested to be delivered to a recipient designated by the client, and the delivered item. There is a recipient to receive. The delivery service is usually performed as follows. That is, first, the client who requests the delivery of the goods manually writes the name and address of both the client and the recipient on the delivery slip specified by the carrier (the client is requested to contract the contract with the carrier, etc.). However, if you already have a delivery slip with the client's name and address etc. filled in, write only the recipient's name and address etc.). The delivery slip is attached to the item for which the delivery is requested, and the item is delivered by the serviceman of the delivery company to the recipient (delivery destination) designated by the requester. When the recipient receives the delivered article, the recipient certifies the receipt by stamping the signature on the delivery slip attached to the article or handwriting the signature.

[0003]

The above-mentioned conventional delivery service has the following two problems.

[0004] One is that each time the client requests delivery,
At least the recipient's name, address, etc. must be filled in manually. This operation is especially troublesome when the number of items to be delivered is large.

[0005] The other is that a seal stamp or a handwritten signature is not highly reliable as proof of receipt.
The use of the official seal and the seal stamp proof would provide a highly reliable receipt proof, which would be troublesome for both the recipient and the delivery company. It is desirable to be able to perform highly reliable proof of receipt by a simple method.

Therefore, an object of the present invention is to eliminate the troublesome work required for requesting delivery of articles.

Another object of the present invention is to enable reliable proof of receipt in a simple manner for both the recipient and the carrier.

[0008]

A delivery support system according to a first aspect of the present invention comprises a receiving system that can be used by a recipient of an item and a system for a vendor that can be used by a delivery company of the item. The receiving system inputs the slip information about the delivery slip attached to the delivered goods and the recipient certificate information for certifying the recipient, and includes the entered slip information and recipient certificate information. The voucher / receipt data is sent to the vendor system, the vendor system receives the voucher / receipt data from the receipt system, and whether the recipient certification information included in the received voucher / receipt data is authentic or not. The receipt of the delivered goods is confirmed by judging that the item is authentic and authentic.

Here, the recipient certification information is, for example, secret information that can uniquely identify the recipient and is not disclosed (for example, a personal identification number, a private key, an electronic signature).
Is.

In a preferred embodiment, the receiving system is
The entered slip information is encrypted using the recipient certificate information as an encryption key, and the encrypted slip information is transmitted to the vendor system, and the vendor system receives the recipient certificate information of multiple users who can be recipients. It manages a plurality of decryption keys respectively corresponding to the above, receives the encrypted slip information from the receiving system, and outputs the decryption key corresponding to the recipient certification information used to encrypt the slip information. The received encrypted slip information is decrypted by using the received slip information, and the receipt of the delivered item is confirmed by the successful decryption.

In the preferred embodiment, the receiving system is
Including the sender terminal carried by the sender who delivers the goods, the sender terminal inputs the slip information and the recipient certification information to create slip / receipt data, and the created slip / receipt data is sent to the vendor system. Send.

In a preferred embodiment, the receiving system is
Includes a sender terminal and a recipient terminal carried by the recipient,
The sender terminal inputs the slip information and sends it to the recipient terminal, and the recipient terminal stores the recipient certification information or receives the recipient certification information from the recipient, Of the slip information and the above-mentioned stored or input recipient certification information is generated and sent to at least one of the delivery terminal and the supplier system, the delivery terminal, When the slip / receipt data is received from the recipient terminal, it is sent to the vendor system.

In a preferred embodiment, the commercial system is
It is a system of a third party different from the recipient and the delivery company, and stores in advance judgment information for judging whether or not the recipient certification information of a plurality of users who can be the recipient is authentic.

In a preferred embodiment, a client terminal used by a client who requests the delivery of the article is further provided, and when receipt of the delivered article is confirmed, at least one of the receiving system and the vendor system is provided. The receipt confirmation data (data indicating that receipt of the delivered article has been confirmed) is transmitted to the client terminal.

In the slip output system according to the second aspect of the present invention, for each user who can be a recipient of an item, user information for describing a slip to be described in a delivery slip attached to an item to be delivered, and each user. It is a system that can communicate with a user management system that manages a user ID uniquely assigned to a user, and the user ID of the recipient desired by the client and the user information for the slip description of the client already exist. A means for accepting the input of the delivery slip described above, a means for transmitting the input user ID of the recipient to the user management system, and a recipient slip description user corresponding to the user ID of the recipient. Means for receiving information from the user management system, user information for receiving the slip description of the recipient,
And a means for outputting a delivery slip in which, in addition to the client description user information of the client, the recipient's slip description user information is also described based on the input delivery slip.

The voucher output system according to the third aspect of the present invention is, for each user who can be a recipient or a client of an item, user information for voucher description to be described in a delivery voucher attached to an item to be delivered. And a user management system that manages a user ID uniquely assigned to each user, and is a system that can communicate with a user management system that manages the user ID uniquely assigned to each user. Means for accepting input, means for transmitting the input recipient's user ID and client's user ID to the user management system, and recipient's slip description user information corresponding to the transmitted recipient's user ID A means for receiving from the user management system the user information for the slip description of the client corresponding to the user ID of the client sent, the received user information for the slip description of the recipient, And means for outputting the shipping documents and credit the clientele document description for user information is described.

In a preferred embodiment of the second and third aspects of the present invention, the user management system also manages user identification information for identifying each user. In this case, the recipient's user ID entered in the slip output system
From the client (for example, via the slip output system or the client terminal carried by the client)
Acquired by the client by receiving the user identification information of the recipient and, in response, outputting the user ID corresponding to the entered user identification information (for example, transmitting it to the device used by the client) It was done.

[0018]

BEST MODE FOR CARRYING OUT THE INVENTION An embodiment of a home delivery service to which the present invention is applied will be described below with reference to the drawings.

1 and 2 show a system for providing a home delivery service according to an embodiment of the present invention. Figure 1
2 and FIG. 2 are illustrated so that the entire system according to the present embodiment can be grasped by viewing FIG. 2 side by side on the left side of FIG.

In the home delivery service according to this embodiment, a personal information management site (for example, a certification institution, that is, a so-called "personal information management site" which is a computer system for managing the user information of each user 23, 51 and the home delivery agent information of each home delivery agent 11 is used. A trusted third party ", hereinafter referred to as a third party organization) 1
Alternatively, a computer system (hereinafter referred to as a courier system) 13 provided in a courier 11 that provides a courier service (a plurality of courier services may actually exist, but one for convenience of description) is used. Further, in the home delivery service according to this embodiment, the client 23 who requests home delivery of the home delivery 9,
A serviceman (hereinafter referred to as a delivery person) 41 of a delivery agent 11 who delivers the delivery 9 requested for delivery and a recipient 51 designated as the client 23 are mobile phones and PDAs (Personal Diaries).
computer terminals such as gital Assistants) (hereinafter, the computer terminal used by the client 23 is the "client terminal 21", the computer terminal used by the delivery person 41 is the "delivery terminal 42", and the recipient 51 is used. The computer terminal that does this is referred to as the "recipient terminal 52").

The third party organization 1 uses, as the user information of each of the users 23 and 51, personal information such as name, address, and telephone number (in other words, receipt of the delivery slip attached to the item to be delivered). Information to be described in the person column or the client column), the public key, and the user ID can be managed in a predetermined database (not shown). Specifically, when the third-party institution 1 is accessed from the computer terminals 21, 52 used by the users 23, 51 via the communication network such as the Internet 3, the third-party institution 1 makes it Information and public key (which is paired with the private key of users 23 and 51)
Accept the input (upload) of. Then, when the personal information and the public key are input in response thereto, the third party organization 1 issues a user ID to the users 23 and 51 who input them and sends them to the terminals 21 and 52 of the access source. At the same time, the entered personal information, public key, and issued user ID are registered and managed in a predetermined database. Hereinafter, as necessary, when the user is the client 23, the user ID is referred to as a “client ID”, and when the user is the recipient 51, the user ID is referred to as a “recipient ID”. . The requester ID and the recipient ID may be the same as one “user ID”, or the requester ID and the recipient ID may be issued separately to the same user.

Further, the third-party organization 1 uses, as the courier service information of the courier service 11, information such as the courier service name, address, and telephone number, and the courier service ID in a predetermined database (not shown). Can be managed.
Specifically, the third party organization 1 is the courier system 1
3 is accessed via the communication network such as the Internet 3, the input (upload) of the individual carrier information is accepted from the delivery company system 13.
Then, in response to this, when the individual supplier information is input, the third-party organization 1 issues a home delivery agent ID to the home delivery agent 11 that has input them and sends it to the home delivery agent system 13 of the access source. , The entered individual supplier information,
The issued courier ID is registered in a predetermined database and managed.

The client terminal 21 may be large or small, such as a personal computer, a mobile phone, or a PDA. Under the operation of the client 23, the client terminal 21
A user who accesses the third-party organization 1 and inputs the personal information and public key of the client 23 and is issued accordingly.
The ID (client ID) is received from the third party organization 1. As a result, the client 21 can know his / her user ID (client ID).

In addition, the client terminal 21 selects the desired item for the client 23 (hereinafter referred to as “delivery product” in view of the fact that this item is a product to be delivered to the home) 9 by the desired recipient 51.
When requesting the delivery company 11 to deliver to
Under the operation of the client 23, the notification of the recipient ID of the desired recipient 51 is requested by the client 23, and the requested recipient ID is used as indicated by the arrow 19 in FIG. To receive from. Specifically, for example, the client terminal 21 inputs all or part of the personal information of the desired recipient 51, and receives the recipient ID corresponding to the entered information from the third party organization 1.
After this, as shown by the arrow 17 in FIG. 1, the client 23 requests the home delivery company 11 to deliver the home delivery 9, and the received requester ID and the recipient ID of the recipient 51 are notified. To be done. Here, the client 23 sends the courier 11
Contractor and already has a delivery slip printed with only the personal information of the client 23 (hereinafter, the client printed slip), the client 23 requests only the recipient ID and is notified. Just go.

The courier system 13 may be a single computer machine or a set of a plurality of computer machines connected by a communication network such as a LAN. The courier system 13 is used by the courier 11
Is the delivery request for the delivery 9 and the client 23 of the client 23
Recipient I of recipient 51 designated by D and its client 23
When D is received from the client 23, as shown by the arrow 31 in FIG. 1, the personal information of the client and the recipient is requested to the third party organization 1 via the Internet 3, and in response, the client sends the request. And the notification of the recipient's personal information from the third party organization 1. Specifically, for example, the courier system 13
Request entered by the courier 11 by inputting the client ID and the recipient ID (only the recipient ID when the client printed slip exists) notified from the client 23 to the third party organization 1. Receives notification of personal information corresponding to the person ID and the recipient ID from the third party organization 1.

The courier system 13 receives the notification of the personal information of the client 23 and the recipient 51, and then the arrow 3 in FIG.
As shown in FIG. 5, the delivery slip 25 is output. Specifically, for example, the courier system 13 generates a unique slip number and associates the generated slip number with the personal information of the client 23 and the payee 51 notified from the third party organization 1. Registered in a predetermined database (not shown), and for the delivery slip in which the predetermined description fields are all blank, the slip barcode 15 showing the created slip number and the third party organization 1 The notified personal information of the client 23 and the recipient 51 is printed, and the delivery slip 25 on which they are printed is output. In the delivery slip 25 thus issued, the personal information of the client 23 is described in the client column, and the personal information of the recipient 51 is described in the recipient column. The slip 25 is affixed to the parcel 9 requested for home delivery as shown by an arrow 27 in FIG.
The parcel 9 to which 5 is attached is sent to the collection / delivery center 5 which is a shipping point at the time of parcel delivery. Furthermore, the parcel 9 is shown in FIG.
As shown by the arrow 61, the delivery center 4
1, the recipient 5 printed on the delivery slip 25
It is delivered to the address of 1 (that is, the recipient 51 designated by the client 23).

The delivery person terminal 42 is a personal computer, a mobile phone, a PDA or the like, but is preferably a small computer terminal, for example, a mobile phone. A bar code reader 44 for reading the slip barcode 15 printed on the delivery slip 25 and recognizing the slip number is provided on the delivery person terminal 42, and for photographing the delivery slip 25 (of course, for other purposes. And / or a CCD camera 43 (that is, a function as a digital camera). The barcode reader 44
The CCD camera 43 and the CCD camera 43 may be prepared separately from the delivery terminal 42. In that case, the barcode reader 44 and the CCD camera 43 are practically provided in the delivery person terminal 42 by a method such as mounting on the delivery person terminal 42 or communicating with the delivery person terminal 42 by wire or wirelessly. Good.

The delivery person terminal 42, when the parcel 9 is delivered to the recipient 52 designated by the client 23, sends the delivery person 4
Under the operation of No. 1, as shown by the arrow 63 in FIG. 2, the slip barcode 15 on the delivery slip 25 attached to the parcel 9 is scanned by the barcode reader 44 to recognize the slip number. Then, the delivery person terminal 42 displays the delivery person 4
Under the operation of 1, the recognized slip number is transmitted to the recipient terminal 52 by wireless communication using infrared rays, for example, as shown by an arrow 65 in FIG. In addition, in response to this, the delivery terminal 42 receives the recipient 51 as indicated by the arrow 67 in FIG.
When the slip number encrypted by the private key 53 of the receiver (hereinafter, an encrypted slip number) and the recipient ID added to the slip number are received from the recipient terminal 52, as shown by an arrow 69 in FIG. In addition, in response to a request from the delivery person 41 or automatically, the received encrypted slip number and recipient ID are sent to the Internet 3
To the third party organization 1 via.

The recipient terminal 52 is a personal computer, a mobile phone, a PDA or the like, but is preferably a small computer terminal such as a mobile phone. The recipient terminal 52 stores the secret key 53 of the recipient 51. Needless to say, this secret key 53
It is paired with the public key of the recipient 51 registered in.

When the recipient terminal 52 receives the data of the slip number represented by the slip barcode 15 from the delivery terminal 41 as shown by the arrow 65 in FIG. It is encrypted with the private key 53 of the recipient 52. Then, the recipient terminal 52 adds the recipient ID notified in advance to the encrypted slip number, and the arrow 6 in FIG.
As shown in FIG. 7, the encrypted slip number and the recipient ID are transmitted to the sender terminal 42. The encrypted slip number and the recipient ID transmitted to the delivery terminal 42 are transmitted from the delivery terminal 42 to the third party organization 1 as described above. Third party 1
Then, the public key corresponding to the private key 53 is searched for using the received recipient ID, and using the searched public key,
The encrypted slip information is decrypted. And arrow 2 in FIG.
As shown in FIG. 9, the decrypted slip number is transmitted from the third party organization 1 to the courier system 13. Further, in the third-party organization 1, based on the result of the decryption, information indicating that the delivered home delivery 9 is surely received by the recipient 51 designated by the client 23 (for example, a message expressed in text). ) Is generated and, as indicated by an arrow 33, information to that effect is transmitted to the client terminal 21 by a method such as electronic mail (that is, the delivered home delivery 9 is the recipient 51 designated by the client 23). Is sent to the client 23 from the third party institution 1).

The flow of the home delivery service in the above system will be described below with reference to FIGS. 3 and 4.

3 and 4 show the flow of the home delivery service in the above system. 3 and 4 are described so that the entire flow of the home delivery service in the system described above can be grasped by connecting FIG. 4 to the bottom of FIG.

First, as shown in FIG. 3, the recipient 51
The recipient terminal 52 is used to access the third party organization 1 via the Internet 3 to input (upload) personal information and the public key to the third party organization 1 (step S1). In response to this, the third-party organization 1 issues a recipient ID (user ID) and sends it to the recipient terminal 52, and at the same time, correlates the entered personal information and public key with the issued recipient ID. It is attached to a predetermined database (not shown) and managed (S
2). The recipient terminal 52 can store the notified (received) recipient ID at the request of the recipient 51 or automatically after receiving.

The delivery company 11 accesses the third party organization 1 via the Internet 3 using the delivery company system 13 and inputs (uploads) the individual supplier information to the third party organization 1 (S3). In response to this, the third party 1
Issues a trader ID and sends it to the delivery company system 13, and also registers and manages the entered trader individual information and the issued trader ID in a predetermined database (not shown) in association with each other (S4).

Also, the client 23 accesses the third party organization 1 via the Internet 3 using the client terminal 21 and inputs (uploads) personal information and public key to the third party organization 1 (S5). ). In response to this, the third party 1
Issues a client ID (user ID) and sends it to the client terminal 21, and associates the entered personal information and public key with the issued client ID and stores them in a predetermined database (not shown). Register and manage (S6). The client terminal 21 can store the notified (received) client ID in response to a request from the client 23 or automatically after receiving the client ID.

The processing of steps S1 to S6 described above may be performed in advance.

When the client 23 requests the courier 11 to deliver the desired delivery 9 to the desired recipient 51, the client 23 uses the client terminal 21 to ask the third party 1 , The personal information (for example, name and address) of the desired recipient 51 is input to request notification of the recipient ID of the desired recipient 51 (S7). When the notification is requested, the third party organization 1
The recipient ID corresponding to the entered personal information is searched from a predetermined database (not shown), and the found recipient is found.
The ID is transmitted (notified) to the client terminal 21 (S8). Here, the client terminal 21 is the recipient ID from the third party organization 1.
Can be stored automatically at the request of the client 23 or after reception, and has an address book function,
The received recipient ID may be stored in association with the information of the recipient 51 corresponding thereto. As a result, the client 23
Does not need to bother requesting the recipient ID from the third party organization 1 when the same recipient 51 wants to deliver the delivery 9 again.

After step S8, the client 23 requests the delivery company 11 to deliver the desired home delivery 9, and the client ID and the recipient notified from the third party organization 1 in steps S6 and S8. Notify the ID (S9).

When the delivery company 11 receives the delivery request and the notification of the client ID and the recipient ID, the delivery company system 1
Client ID and recipient for third party 1 using 3
Input the ID and request the personal information (that is, the personal information of the client 23 and the recipient 51) corresponding to each ID (S10).
In response to this, the third-party organization 1 receives the entered client ID.
And personal information corresponding to the recipient ID is searched from a predetermined database (not shown), and each personal information found is transmitted (notified) to the courier system 13 (S11).

Thereafter, as shown in FIG. 4, the courier system 13 generates a unique slip number and, based on the personal information of the client 23 and the recipient 51 received from the third party organization 1, At least the name, address, and telephone number of the client, and the name, address, and telephone number of the recipient 51,
A delivery slip 25 is printed on which the slip barcode 15 representing the generated slip number is printed (S12). Further, the delivery company system 13 uses the slip information regarding the delivery slip 25,
For example, information including the generated slip number and the names and addresses of the client 23 and the recipient 51 printed on the delivery slip 25 is registered and managed in a predetermined database (not shown). It should be noted that the delivery company system 13 operates under the operation of the operator to generate the slip number, the client 23, and the recipient 51.
Other than personal information of home delivery (for example, size and weight of home delivery 9 and contents (name of product, whether it is a broken item, etc.), home delivery form (which time zone is designated as delivery time Taka, whether it is refrigerated delivery, etc.))
Can also be stored and managed.

When the delivery slip 25 is issued, the courier 11 attaches the slip 25 to the home delivery 9 requested for delivery, and sends the home delivery 9 to the collection / delivery center 5.
The delivery of the parcel 9 is instructed (S13). According to the instruction, the delivery person 41 in the collection / delivery center 5 sends the parcel 9
The product is delivered to the address of the recipient 51 (that is, the residence of the recipient 51) printed on the delivery slip 25 attached to the parcel 9 (S14). Also, from the collection and delivery center 5,
The third party organization 1 is notified of the slip number of the delivery slip 25 attached to the delivered parcel 9 and the delivery report (S15). When receiving the notice of the slip number and the delivery report, the third-party organization 1 stores them in a predetermined database (not shown) and manages them, and at the same time, sends the notice of the slip number and the delivery report. This is performed for the system 13 (S16).

The delivery person 41 sends the parcel 9 to the client 2
3 Recipient 51 when delivered to designated recipient 51
Holds the recipient terminal 52 so that it can be presented at any time, and receives the delivery 9 from the delivery person 41. At this time, the delivery person 41 scans the slip barcode 15 by using the barcode reader 44 mounted on the delivery terminal 42 and causes the delivery terminal 42 to acquire the slip number (S1).
7). Then, the delivery person 41 locally communicates the slip number from the delivery person terminal 42 (for example, wireless communication using infrared rays).
Is transmitted to the recipient terminal 52 (step S18). When the recipient terminal 52 receives the slip number, the recipient terminal 52 encrypts the slip number with the secret key 53 (S19), adds the recipient ID already acquired to the encrypted slip number, and sends it to the delivery terminal 42. Reply (S20). The sender terminal 42 transmits the returned encrypted slip number and recipient ID to the third party organization 1 (S2
1). In the flow described here, the work performed by the recipient 51 is preferably only to present the recipient terminal 52, and steps S19 to S20 are automatically performed.

When the third party organization 1 receives the encrypted slip number and the recipient ID from the delivery terminal 42, it decrypts the encrypted slip number using the public key corresponding to the received recipient ID ( S22), the legitimacy of the encrypted slip number is checked (specifically, for example, it is checked whether the slip number notified from the collection and delivery center 5 in step S15 includes a decrypted slip number. To). If the check result is invalid, the third-party organization 1 requests the delivery terminal 42 to perform a predetermined process, for example, the retransmission of the slip number, and if it is valid, the decrypted slip number and receipt ( The delivery agent system 13 and the client terminal 21 are notified that the home delivery 9 to which the delivery slip 25 having the decrypted slip number is attached has been certainly received by the recipient 51 designated by the client 23 ( S23, S24). The courier system 13 is a third party organization 1.
Upon receipt of the slip number and receipt notification from the customer, the receipt of the delivered home delivery 9 is managed based on the notification (specifically, for example, the slip information managed in a database (not shown) is specified. Of the slip information and associates the information indicating that the receipt has been received with the slip information). When the client terminal 21 receives the slip number and the receipt notification, the client 23 uses the copy of the delivery slip 25 managed by himself / herself and the notified slip number to deliver the home delivery. It is possible to know that the article 9 is surely delivered to the desired recipient 51.

The above is the system and flow of the home delivery service in this embodiment. For example, the following modifications can be considered for this embodiment.

That is, the first modified example is the delivery slip 2
The information that can be represented by the slip barcode 15 printed on the item 5 includes not only the slip number but also the client 23 and the recipient 51.
It is to include the personal information and vendor ID of. In this case, on the delivery slip 25, for example, a bar code representing the personal information of the client 23 is printed beside the name of the client 23, and the name of the recipient 51 is printed. A barcode representing the personal information of the recipient 51 can be printed beside the printed information such as ". Further, in this case, the delivery person 41 scans all the barcodes and then outputs the information represented by the barcodes to the recipient terminal 52.
Based on the received information, the recipient terminal 52 displays the information printed on the delivery slip 25, for example, the name of the client 23, the name of the recipient 51, and the slip number on the display screen. It may be displayed in. Further, in this case, the recipient 51 may confirm the contents displayed on the display screen of the recipient terminal 52 and then instruct the recipient terminal 52 to perform the processing of steps S19 and S20. Further, in this case, not only the slip number but also the names of the client 23 and the recipient 51 may be transmitted to the client terminal 21 as a receipt notification. In this way, the client 23 can know the receipt without looking at the copy of the slip 25.

The second modification is that the recipient terminal 52 includes at least one of the bar code reader 44 and the CCD camera 43 (that is, a function as a digital camera). The recipient terminal 52 is the bar code reader 44.
If it is provided, the slip barcode 15 is scanned under the operation of the recipient 51, while if the CCD camera 43 is provided, the delivery slip 25 is photographed (the object to be photographed is the delivery slip. The number is not limited to 25, and may be anything as long as it can identify the delivery of the parcel 9). After that, the recipient terminal 52 transmits the read slip number or image data generated by photographing to at least one of the delivery terminal 42, the third party organization 1, and the courier system 13.

The third modification is that the destination of the encrypted slip number transmitted by the recipient terminal 52 is the delivery agent system 13 or the client terminal 21. In this case, the courier system 13 or the client terminal 21 obtains a specific public key from the third party organization 1, uses it to decrypt the received encrypted slip number, and based on the decryption result. ,
It manages the receipt of delivered parcels 9.

In the fourth modified example, instead of the third-party organization 1 or the delivery person terminal 42, the delivery agent system 13 makes a third notification that the client 23 is notified of receipt of the delivered home delivery 9. This is to be performed based on the above notification from the institution 1 or the sender terminal 42.

In the fifth modified example, instead of encrypting the information read from the slip bar code 15 with the secret key 53 of the recipient 51, another recipient certificate such as a personal identification number designated by the recipient 51. It is to encrypt with information. Specifically, for example, the secret information (for example, the personal identification number) that is essentially the recipient 51 is managed by at least one of the third party organization 1 and the courier system 13, and the recipient When the delivery article 9 is received, the reference numeral 51 indicates to the delivery terminal 42 that has scanned the slip barcode 15 secret information registered in at least one of the third party organization 1 and the delivery agent system 13 such as key operation. Enter by. The delivery terminal 42 to which the confidential information is input encrypts the read slip number with the input confidential information and manages the secret information of each user (that is, the third party organization 1 and the courier). To at least one of the systems 13).

The recipient certification information is stored in an external storage device such as an IC card, and the external storage device is attached to the delivery person terminal 42 or the recipient terminal 52, or an external storage device is used. Delivery person terminal 42 or recipient terminal 5
It may be input to the delivery person terminal 42 or the recipient terminal 52 from the external storage device by communicating with 2 by wire or wirelessly.

In the sixth modification, the device for printing and outputting the delivery slip 25 can be installed in various stores such as convenience stores instead of the delivery company system 13 and used by the client 23. Possible request terminal (not shown)
Is to The requesting terminal is the client ID and the recipient
When the input of the ID is accepted and the client ID and the recipient ID are input from the client 23 (or the person at the store where this terminal is installed), the entered client ID and recipient ID are set to the third Requester ID and recipient ID sent to the institution 1
The personal information of the client and the recipient corresponding to the
To receive from. Then, the request terminal outputs the delivery slip 25 described above based on the received personal information of the requester and the recipient. The slip barcode printed on the delivery slip 25 may be printed in advance like a serial number or may be printed at the time of outputting. Further, the information represented by the slip barcode and the personal information of the recipient and the client printed on the output delivery slip 25 are uploaded to the courier system 13, and the courier system 13 sends them. Information may be managed.

As described above, according to the above-described embodiment, when the client 23 requests the delivery company 11 to deliver the delivered product 9, only the client ID and the recipient ID (when there is a client printed slip) The delivery slip 25 on which the names and addresses of both the requester and the recipient are printed is output only by notifying the courier 11 of the recipient ID only). This is more convenient for the client 23 as compared with the conventional system in which at least the recipient's name, address, etc. must be entered each time a delivery is requested.

Further, according to the above-described embodiment, the encryption method using the private key and the public key paired with the private key is used to prove that the delivery 9 has been received by the recipient 51 designated by the client 23. To be done. Specifically, the slip number is read from the slip 25 attached to the parcel 9 delivered to the payee 51, and the slip number is read by the payee 51 at the payee terminal 52 presented to the payee 51. Encrypted with the private key 53 of
It is transmitted to the third party organization 1 via the sender terminal 42. Then, in the third party organization 1, the encrypted slip number is decrypted with the public key of the recipient 51, and the receipt is authenticated based on the decryption result. As a result, it becomes possible to provide a more reliable receipt proof than the conventional method in which a signature of a personal seal or a handwritten signature is used as proof of receipt, and for this receipt proof, the recipient 51 uses the recipient terminal 52. Since it is only necessary to present it, and the receipt verification is performed by a computer (in this embodiment, it is performed by the third party organization 1), the recipient 5
It is easy for both 1 and the courier 11. That is,
It is possible to certify the receipt with higher reliability than in the past with a simple method.

Although the preferred embodiment of the present invention has been described above, this is merely an example for explaining the present invention, and the scope of the present invention is not limited to this embodiment. The present invention can be implemented in various other forms. For example, the recipient certification information may simply be added to the read slip number. Even with this method, highly reliable proof of receipt can be easily obtained.

[Brief description of drawings]

FIG. 1 is a diagram showing a system according to an embodiment of the present invention.

FIG. 2 is a diagram showing a system according to an embodiment of the present invention.

FIG. 3 is a diagram showing a flow in a home delivery service according to an embodiment of the present invention.

FIG. 4 is a diagram showing a flow of a home delivery service according to an embodiment of the present invention.

[Explanation of symbols]

1 Third party 3 Internet 5 collection and delivery centers 9 home delivery 11 courier 13 courier system 15 slip bar code 21 Client terminal 23 Client 25 Delivery slip 41 Delivery person 42 Delivery person terminal 44 Bar code reader 51 Recipient 52 Recipient terminal 53 private key

─────────────────────────────────────────────────── ─── Continuation of front page (51) Int.Cl. ⁷ Identification code FI theme code (reference) // B42D 11/00 H04L 9/00 675A (72) Inventor Kazuo Ito 3-3 Toyosu, Koto-ku, Tokyo No. 3 F-term in NTT DATA, Inc. (reference) 5J104 AA07 AA10 KA01 MA01

Claims (9)

[Claims] 1. A delivery system, which can be used by a recipient of an article, and a delivery system, which can be used by a delivery agent of the article, wherein the delivery system is for delivery attached to the delivered article. Entering the slip information regarding the slip and the recipient certification information for certifying the recipient, and sending the slip / receipt data including the entered slip information and recipient certification information to the trader system, The system for traders receives the slip / receipt data from the receiving system, determines whether or not the recipient certification information included in the received slip / receipt data is authentic,
A delivery support system that confirms receipt of the delivered item by determining authenticity. 2. The receiving system encrypts the entered slip information by using the recipient certification information as an encryption key, and transmits the encrypted slip information to the trader system, The system for traders manages a plurality of decryption keys respectively corresponding to recipient certification information of a plurality of users who can be recipients, receives the encrypted slip information from the receiving system, and receives the slip information. By using the decryption key corresponding to the recipient certificate information used for the encryption of the above, the received encrypted slip information can be decrypted and correctly decrypted, and thus the delivered article can be received. The delivery support system according to claim 1, which confirms. 3. The delivery system includes a delivery person terminal carried by a delivery person who delivers the goods, and the delivery person terminal inputs the slip information and the recipient certificate information to input the slip / receipt data. 3. The delivery support system according to claim 1, wherein the delivery / receipt data is transmitted to the vendor system. 4. The receiving system includes the delivery terminal and a recipient terminal carried by the recipient, and the delivery terminal inputs the slip information and sends it to the recipient terminal. The recipient terminal stores the recipient certification information, or receives the recipient certification information from the recipient, and stores the slip information from the delivery terminal, or The voucher / receipt data including the input recipient certification information is generated and returned to at least one of the delivery terminal and the trader system, and the delivery terminal receives the voucher from the recipient terminal. The delivery support system according to claim 1, wherein when the receipt data is received, the received slip / receipt data is transmitted to the vendor system. 5. The trader system is a system of a third party different from the recipient and the delivery company, and judges whether or not the recipient certification information of a plurality of users who can be recipients is authentic. The delivery support system according to claim 1, wherein judgment information for storing the information is stored in advance. 6. A client terminal used by a client who has requested the delivery of the article, further comprising: When receipt of the delivered article is confirmed, at least one of the system for receiving and the system for dealer The delivery support system according to claim 1, wherein receipt confirmation data is transmitted to the client terminal. 7. A slip description user information to be described in a delivery slip attached to an item to be delivered for each user who can be a recipient of the item, and a user ID uniquely assigned to each user. It is a system that can communicate with the user management system that manages the delivery, and the recipient's user ID desired by the requester of the delivery of goods and the user information for the slip description of the requester for delivery already described. Means for accepting an input of a slip, means for transmitting the user ID of the input recipient to the user management system, and user information for the slip description of the recipient corresponding to the user ID of the recipient sent Based on the means for receiving from the user management system, the received slip description user information, and the input delivery slip, the client slip description user information And a means for outputting a delivery slip in which the slip description user information of the recipient is also described. 8. The slip description user information to be described in a delivery slip attached to an item to be delivered for each user who can be a recipient or a client of the item, and uniquely assigned to each user. A system capable of communicating with a user management system that manages a user ID, and means for accepting an input of the recipient's user ID desired by the client and the client's user ID, Means for transmitting the recipient's user ID and the client's user ID to the user management system, the recipient's slip description user information corresponding to the transmitted recipient's user ID, and the transmitted requester User of
User information for the slip description of the client corresponding to the ID,
And means for receiving from the user management system, means for outputting the delivery slip in which the received slip description user information of the recipient and the received slip description user information of the client are described. Voucher output system. 9. The user management system also manages user identification information for identifying each of the users, and the user ID of the recipient to be input is determined by the user management system from the client. 9. The request is obtained by the client by receiving the user identification information of the recipient and, in response thereto, outputting the user ID corresponding to the input user identification information. The slip output system described in either one.