JP2003058952A - Merchandise sales registration data processor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To perform limited time point service without imposing a burden on a salesclerk. SOLUTION: Whether or not performing time of a merchandise sales and purchase transaction is within a preset period is decided, and points for service which is calculated by the merchandise sales and purchase transaction which is decided to be within the period are accumulated by every customer as time point. Then, service is provided to every customer by an accumulated value of the time points.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a POS (Point) used at a retail store, a restaurant or the like that provides a point membership service for giving points for service to a customer for a product sales transaction. Of Sales Information management system for merchandise sales registration data such as systems.

[0002]

2. Description of the Related Art For example, at a retail store, recruiting members,
For customers who become members, points for services are calculated at the time of purchase according to the amount of goods purchased by that customer, and these points are accumulated for each customer, and if a certain number of points are accumulated, cash vouchers and discounts will be given. Services for exchanging tickets, so-called point membership services, are widely implemented from the viewpoint of being able to retain customers.

Conventionally, as a POS system capable of carrying out such point member service without a burden on a store clerk, a card reader for reading the data of a member card in which a member number unique to the member is recorded is distributed. It is known that a member information file, which is provided in the POS terminal and stores the accumulated points corresponding to the member number of each member, is formed in a host computer line-connected to the POS terminal. This is POS
When the card data of the membership card is read and the product is registered for sale at the terminal, points are automatically calculated based on the amount of the registered sale item, and this point (current point) and the member in the card data are registered. The number and is sent to the host computer. As a result, the present point is added to the accumulated points of the member number stored in the member information file of the host computer. In addition, at the POS terminal, it is determined whether or not the cumulative points after the point addition this time have exceeded a preset service providing point. If the cumulative points have been exceeded, a predetermined cash voucher or the like is printed using receipt paper. To be done. At this time, a certain point is subtracted from the accumulated points of the member number stored in the member information file of the host computer.

[0004]

[Problems to be Solved by the Invention] However, recently, many retailers are implementing point membership services,
It was not enough to differentiate from other competing stores, and the actual situation was that the implementation of point member services did not lead to an increase in sales.

Therefore, it has been considered to set a period and newly provide a service for giving some kind of privilege based on the total points calculated within the period. By carrying out such a service, for example, by a retail store that handles clothing, customers who purchase more summer items than winter items can receive further services by designating the sale period of summer items, and conversely, Customers who purchase more winter items than summer items can receive further services by designating the sale period of winter items, and can differentiate themselves from other competing stores.

However, there has been no product sales registration data processing device capable of performing such point service for a limited time period without burdening a store clerk. Therefore, the present invention is intended to provide a merchandise sales registration data processing device capable of performing point service for a limited time without burdening a store clerk.

[0007]

The invention according to claim 1 of the present application is a point calculation means for calculating points for a service based on product sales data registered in a product sales transaction with one customer, and this point calculation A point accumulating means for accumulating the points calculated by the means for each customer, providing the service to the customer by the points accumulated for each customer by the point accumulating means, and subtracting points according to the service from the accumulated points of the customer. In a product sales registration data processing device having point processing means, a transaction timing determining means for determining whether or not the timing of performing a product sales transaction with one customer is within a preset period, and a period determined by the transaction timing determining means. Customers with service points calculated for product sales transactions that are determined to be within the period as period points And duration point cumulative means to accumulate in, in which a period point processing means for providing services to each customer by the total value of the accumulated time period point by time-point total unit after a period of time.

By taking such measures, the points for the service calculated based on the merchandise sales data registered in the merchandise sales transaction with one customer are set in advance at the execution time of the transaction. If it is outside the period, it is only accumulated by the point accumulating means, but if it is within the period, it is accumulated as the period points by the period point accumulating means in addition to being accumulated by the point accumulating means. Then, after the lapse of the period, the service is provided by the accumulated value of the period points. At this time, the points accumulated by the point accumulating means are not subtracted.

On the other hand, the invention according to claim 2 of the present application is the invention according to claim 1 of the present application, in which period setting means for setting the period for accumulating the period points by the period point accumulating means for each customer is provided. By providing such means, it is possible to set the period for accumulating the period points for each customer and to the period desired by the customer.

Further, the invention according to claim 3 of the present application is such that, in the invention according to claim 1 or 2 of the present application, the details of the merchandise trading transaction judged by the transaction timing judging means to be within a preset period are printed. The receipt printing control means that prints the last date of the period together with the period points of the customer who is the trading partner is provided. By providing such a means, the product sales transaction within the preset period The last date of the period is printed on the receipt issued to the customer who performed the procedure. Therefore, the customer's willingness to purchase the product can be increased.

[0011]

BEST MODE FOR CARRYING OUT THE INVENTION An embodiment of the present invention will be described below with reference to the drawings. In this embodiment, a point-of-sale service corresponding to a point member service in which points for service are given to the customer for product sales transactions with the customer, and the points are exchanged for a discount ticket when a certain number of points or more are accumulated. This is a case where the period point giving function of the present invention is applied to the system. Here, the term point is a point given to a product sales transaction within a preset service period, and in this embodiment, the service period is from January 1 to December 31. The explanation will be started assuming that the customer himself can arbitrarily set it once a year for two consecutive months within a year.

FIG. 1 shows a POS system according to this embodiment. This POS system reads card data recorded on a member card 1 distributed to each customer who has made a contract as a point member. A POS terminal 3 provided with a card reader 2 for storing information, and a member information file 4 storing accumulated points and the like corresponding to the member number unique to the member recorded in the member card 1 distributed to each customer. Store computer 5 and L
It is configured by being connected by a communication line 6 such as an AN (Local Area Network). It should be noted that the POS terminal 1 may be connected to the communication line 6 not only in one unit but also in plural units.

The POS system of this embodiment is
In the member information file 4, as shown in FIG.
For each customer, along with the membership number, name and cumulative points, the start date and end date of the service period that the customer desired,
Cumulative points accumulated during the service period, so-called period points, are stored and managed as member information.

FIG. 3 is a block diagram showing the essential structure of the POS terminal 3. The POS terminal 3 is
A CPU 31 is provided as a control unit main body. Also, CP
ROM (Read Only Memory) 32 in which fixed data such as programs executed by U31 are stored in advance, and RAM in which a sales memory for registering product sales data is formed
(Random Access Memory) 33, a clock unit 34 for measuring the current date and time, a communication interface 35 for controlling data communication with the store computer 5 through the communication line 6, and a card read by the card reader 2. Card reader interface 3 for importing data
6. A drawer opening device 38 for opening a drawer (not shown) while inputting a signal from the mode switch 37
I / O (Input / Output) port 3 that outputs drive signals to
9. A keyboard controller 41 for controlling the drive of the keyboard 40 and taking in key signals corresponding to the operation keys, a display controller for controlling the drive of the operator display 42 and the customer display 43 to display characters and the like corresponding to the display data. 44, a printer controller 46 for controlling the printer 45 to perform receipt printing and the like, a scanner interface 48 for taking in scanning data read by the scanner 47, and the like. And CPU31, R
The OM 32, the RAM 33, the clock unit 34, the communication interface 35, the card reader interface 36, the I / O port 39, the keyboard controller 41, the display controller 44, the printer controller 46, and the scanner interface 48 are connected to bus lines such as an address bus and a data bus. It is connected at 49.

The mode switch 37 is for "register",
This is a hard switch for selecting various work modes such as “check”, “payment”, and “setting” and informing the CPU 31 of their execution. Incidentally, “registration” means the sales data of each product sold as a product sales transaction with one customer in the RAM 33.
Registration process in the sales memory of
This is a mode of business in which a receipt is printed and issued when the end of a product sales transaction with a customer is declared. The “inspection” is a mode of business in which the totalized data of each item sales data registered in the sales memory is printed out on a recording sheet as an inspection report. The “settlement” is a mode of operation in which the data in the sales memory is cleared after the total data is output as a report as in the inspection operation. “Setting” is a mode of work in which data necessary for executing various works is preset in the RAM 33.

The keyboard 40 has a number of items sold,
In addition to the numeric keys for entering numerical data such as the amount of money deposited by the customer, various function keys such as a clear key, a subtotal key, a deposit / cash total key as a closing key, and a discount key are provided. This is a keyboard exclusively for the POS terminal.

The operator display 42 indicates the PO
For a store clerk who operates the S terminal 3, a so-called cashier, the product name, price, total amount of merchandise sales transaction, change amount, etc. of the registered merchandise are displayed. Further, the customer display unit 43 displays the same data to the shopper who is a trading partner of the product sales transaction.

The printer 45 prints detailed data of sales-registered merchandise and settlement data of merchandise sales transactions on receipt paper and journal paper. The data printed on the receipt paper is issued as a receipt for each merchandise sales transaction. The data printed on the journal paper is wound up inside the terminal as history data.

The scanner 47 is for optically reading a bar code, and a bar code symbol obtained by converting the PLU code into a bar code is printed or attached to each product.

In the POS terminal 3 having such a configuration, when the "registration" mode is selected by the mode switch 37, the CPU 31 shows the product sales transaction with the customer who has made a contract as a point member as shown in the flow charts of FIGS. The program is configured to perform the procedure shown.

That is, the CPU 31 performs ST (step)
The card data of the membership card 1 as 1 is the card reader 2
Waiting to be read by. When the card data of the membership card read by the card reader 2 is input through the card reader interface 36, the store computer 5 is queried for the membership information via the communication line 6 with the membership number in the card data. As a result, the store computer 5 retrieves the member information including the member name, cumulative points, period start date, period end date, and period point data corresponding to the inquired member number by searching the member information file 4. Inquirer POS
It transmits to the terminal 3 via the communication line 6. Therefore,
The CPU 31 of the POS terminal 3 who made the inquiry
When the member information is acquired from the store computer 5 in ST2, the period start date and period end date of the member information are checked in ST3 to determine whether or not the service period to which the period points are given is set. here,
When the service period is set, the process proceeds to ST11 to start product registration / settlement processing with the customer.

On the other hand, when the service period is not set (for example, when the period start date data and the period end date data are all 0), the operator display 42 and the customer display 43 are set as ST4. Display a message asking the customer whether to specify the service period to which the period point is given. In this state, the key input is awaited. Then, when the key input of the key (for example, the clear key) for instructing not to specify the service period is detected, the process proceeds to ST11, and the product registration / settlement process with the customer is started.

On the other hand, when the key input of the key (for example, the subtotal key) for designating the service period is detected, the process waits until the start date of the service period is input in ST5. Then, when the start date data yyyymmdd (year / month / day) is keyed in using a numeric key or the like,
In ST6, it is checked whether the start date is before today's date measured by the clock unit 34. And
If the key-in start date is before today's date, ST
Return to step 5 and prompt for re-input of start date data.

If the start date of the service period keyed in ST6 is today's date or a later date, in ST7 the date two months after the start date is calculated as the end date of the service period. To do. Then, in ST8, the operator display 42 and the customer display 43 display the start date and the end date of the service period for the customer to confirm. In this state, the key input is awaited. Then, when the key input of the key for instructing the cancellation of the service period (for example, the clear key) is detected, the process returns to ST4, and the display of the operator display 42 and the customer display 43 indicates whether or not the service period is designated. Or turn it into a message that asks the customer.

When the key input of the key (for example, the subtotal key) indicating the confirmation of the service period OK is detected in ST9, the period start date data and the period end date data of the member information acquired from the store computer 5 in ST10. Is changed to the data of the start date and the automatically calculated end date which are key-inputted this time (period setting means). afterwards,
Proceed to ST11 to start product registration / settlement processing with the customer.

When the product registration / settlement process is started, the CPU
As shown in FIG. 5, the reference numeral 31 registers the sales data of the merchandise registered in ST21 by the key input of the keyboard 40 or the scanning input of the scanner 47 in the sales memory of the RAM 33. Then, at ST22, when an input of a closing key for instructing the end of registration of the product purchased by one customer is detected, detailed data such as the product name and price of the product purchased by this customer, the total amount, the deposit amount, and the change amount are settled. The data is printed on the receipt paper and the journal paper by the printer 45, and the purchase point at this time is calculated by a conventionally known procedure based on the total price of the products purchased by the customer in ST23. For example, the total amount of money is divided by a preset point reference amount, the decimal point of the quotient is cut off, and the current purchase point is calculated (point calculation means).

In this way, if the purchase points are calculated this time, the cumulative points in the member information of the customer are stored and held as the previous points in ST24, and then the cumulative points in the member information are set as the purchase points this time. Is updated to the value obtained by adding (point accumulating means).
Then, in ST25, the previous point, the current purchase point, and the cumulative points after the current purchase point are added are printed by the printer 45 on the receipt paper and the journal paper.

Next, at ST26, it is determined from the member information of the customer whether or not the transaction is a product sale transaction with the customer for which the service period has been set. Here, the start date and the end date of the service period are not set in the member information of the customer obtained from the store computer 5, and the customer who has not registered the service period prior to the product registration / settlement process this time. If the transaction is a merchandise sales transaction with, the printer prints a guidance message regarding the service period on the receipt in ST27. Then, it progresses to ST35.

On the other hand, in the case of a product sales transaction with a customer whose service period has already been set, the clock section 34 is set in ST28.
It is checked whether or not today's date, which is timed in, coincides with the date from the period start date to the period end date in the member information of the customer (transaction timing determination means). If today's date coincides with the date from the period start date to the period end date, it is within the service period designated by the customer, so the period points in the member information of the customer are set as the period in ST29. Update to the value obtained by adding the current purchase points to the points (period point accumulating means). Also, S
As T30, the period end date data in the member information of the customer is read, and the printer 45 prints a message notifying the customer of the last day of the service period on the receipt paper. Then, it progresses to ST35.

If the today's date does not match the date from the period start date to the period end date in ST28, it means that it is outside the service period specified by the customer, and therefore, in ST31, the today's date is after the period end date. Judge whether or not the date. If today's date is before the end date of the period, that is, if today's date is before the start date of the service period designated by the customer, the process proceeds to ST35.

On the other hand, if today's date is later than the end date of the period in ST31, today's date has passed the end date of the service period designated by the customer. Then, it is determined whether the period point in the member information of the customer is larger than “0”. And
If the period point is larger than “0”, the service for the period point is not provided, and therefore the service ticket data indicating that the service corresponding to the period point can be received from the store side in ST33.
Printing is performed on the receipt paper by 5 (period point processing means). Thereafter, in ST34, the period points in the member information of the customer are cleared to "0", indicating that the service has been provided. If the period point is “0” in ST32, the service for the period point has already been provided to the customer.
33 and ST34 are not performed. After that, ST3
Go to 5.

In ST35, it is checked whether the cumulative points in the member information of the customer have reached the preset service grant point X. If the accumulated points have reached the service grant point X, S
The data of the point discount coupon preset as T36 is printed on the receipt paper by the printer 45. Further, in ST37, the cumulative points in the member information of the customer are updated to a value obtained by subtracting the service grant point X from the cumulative points (point processing means). ST35
If the cumulative points have not reached the service grant point X, the processing of ST36 and ST37 is not executed.

After that, in ST38, the member information of the customer is transmitted to the store computer 5 via the communication line 6, and if the member information of the same customer in the member information file 4 is overwritten and updated, the product with the customer is obtained. Close the trading transaction.

The PO of this embodiment configured as described above
In the S system, when a product sales transaction with a customer who has made a contract as a point member and has not yet set a service period to which a period point is given, operates as follows.

That is, when the member card 1 on which the member number of the customer is recorded is read by the card reader 2, PO
On the operator display 42 and the customer display 43 of the S terminal 3, a message asking the customer whether or not to specify the service period to which the period points are given is displayed. The cashier then asks the customer whether to specify a service period. Here, when the customer offers to not specify the service period, he / she inputs a key instructing not to specify the service period. Then, the product registration / settlement process becomes possible. Therefore, the sales data of the product purchased by the customer is registered, and after the registration is completed, the closing key is input. Then, the purchase point is calculated this time based on the sales data of the product purchased by the customer. Then, as shown in FIG. 6, in addition to the detailed data 61 of the product sales transaction, the point information 62 including the accumulated points up to the previous time, the currently purchased points and the accumulated points after the addition of the currently purchased points, a guidance message regarding the service period. Receipt 60 with 63 printed
Is issued. Therefore, the customer can accurately understand the service content by checking the guidance message 63 printed on the receipt 60.

When the customer offers to specify the service period, after entering the key for designating the service period, the service period specified by the customer is started within the date after today. Enter the day. Then,
The date two months after the start date is automatically calculated as the end date, and the operator display 42 and the customer display 43 are displayed.
Will be displayed on the screen, prompting the customer for confirmation. Then, when confirmation is obtained from the customer, a key for instructing confirmation of the service period is input. Then, the start date and after the end of the service period are registered in the member information of the customer. After that, the sales data of the product purchased by the customer is registered, and after the registration is completed, the closing key is input. At this time, if the start date of the service period designated by the customer is after today's date, a receipt is issued in which the guidance message 63 regarding the service period is omitted in FIG. Although the service period to which the period points are given has already been set, a similar receipt is issued to a customer who is not within that period today.

On the other hand, when the service period to which the period points are given has already been set and the product sale transaction with the customer whose today is within that period occurs at the POS terminal 3, the following operation is performed.

That is, when the member card 1 in which the member number of the customer is recorded is read by the card reader 2, the product registration / settlement process becomes possible. Therefore, the sales data of the product purchased by the customer is registered. Then, after registration is complete, enter the closing key. Then, the purchase point is calculated this time based on the sales data of the product purchased by the customer. Then, the purchase points this time are added to the cumulative points of the customer and the period points of the customer at the same time. Then, as shown in FIG. 7, in addition to the detailed data 71 of the commodity sales transaction and the point information 72 including the accumulated points up to the previous time, the currently purchased points and the accumulated points after the currently purchased points are added, The receipt 70 is printed with the period point 73 and the message 74 for notifying the last date of the service period designated by the customer. Therefore, by checking the receipt 70, the customer can accurately understand the current period point and the last day of the service period in which the period point is obtained.

Further, when the first merchandise transaction with the customer who has passed the service period for giving the period point occurs at the POS terminal 3, the following operation is performed.

That is, when the member card 1 on which the member number of the customer is recorded is read by the card reader 2, the product registration / settlement process becomes possible. Therefore, the sales data of the product purchased by the customer is registered. Then, after registration is complete, enter the closing key. Then, the purchase point is calculated this time based on the sales data of the product purchased by the customer. Then, this purchase point is added to the cumulative points of the customer. Here, it is determined whether the period point of the customer is larger than "0". If the customer purchases the product during the service period and purchase points are given to the product, the period points are “0”.
Since it is larger, as shown in FIG. 8, in addition to the detailed data 81 of the product sales transaction and the point information 82, the service ticket data 83 indicating that the service for the period points can be received from the store is printed. Receipt 80
Is issued. Therefore, by presenting the receipt 80 to the service counter of the store, the customer can receive services from the store such as provision of prizes corresponding to the period points printed on the service ticket data 83. At this time, the cumulative points of the customer are not subtracted from the service provision.

Note that regardless of whether or not the service period is designated, and whether or not during the service period, the cumulative points have reached the preset service grant point X, A predetermined point discount ticket is issued using the receipt paper. As a result, the customer can receive a discount corresponding to the point discount. At this time, the cumulative points of the customer are subtracted by the service giving points X in response to the issuance of the point discount ticket.

As described above, according to this embodiment, the point service for a limited time period can be carried out in parallel with the normal point member service without burdening the store clerk.
It can be differentiated from other stores that only offer regular point membership services, and sales can be expected to increase.

Moreover, in the present embodiment, the service period can be arbitrarily designated for each customer.
Therefore, for example, when this service is carried out at a retail store that handles clothing, a customer who purchases more summer items than winter items can receive further services by designating the sale period of summer items as the service period. Conversely, a customer who purchases more winter items than summer items can receive additional services by designating the sale period of winter items as the service period.

Further, in the present embodiment, the receipt 70 issued to the customer who purchased the product during the service period.
In addition to the current period point 73 of the customer, a message 74 for notifying the last day of the period is printed. Therefore, the customer's willingness to purchase the product is increased, which leads to promotion of sales.

It should be noted that, in the above-mentioned one embodiment, the service ticket data 83 indicating that the service can be received from the store is provided as a method of providing the service for the period points to the customer who has passed the service period. Although the printing method is shown, the service providing method is not particularly limited.

[0046]

As described above in detail, according to the inventions of claims 1 to 3, the point service for a limited time can be carried out without the burden of the store clerk, and the merchandise sales registration data processing can be improved. A device can be provided.

According to the second aspect of the present invention, the period for accumulating the period points can be set for each customer and to the period desired by the customer, and the serviceability can be further improved. Like

According to the third aspect of the invention, it is possible to increase the customer's willingness to purchase goods during the service period.
It leads to promotion of sales.

[Brief description of drawings]

FIG. 1 is a schematic diagram of a POS system according to an embodiment of the present invention.

FIG. 2 is a diagram showing a data structure of a member information file in the same embodiment.

FIG. 3 is a block diagram showing a main configuration of a POS terminal according to the same embodiment.

FIG. 4 is a flowchart showing membership transaction processing executed by the CPU of the POS terminal.

FIG. 5 is a flowchart specifically showing the merchandise item registration / settlement process in FIG.

FIG. 6 is a diagram showing an example of a receipt issued to a customer for whom a service period has not been set in the embodiment.

FIG. 7 is a diagram showing an example of a receipt issued to a customer during a service period in the same embodiment.

FIG. 8 is a diagram showing an example of a receipt issued to a customer of a first transaction after a service period has passed in the embodiment.

[Explanation of symbols]

1 ... Membership card 2 ... Card reader 3 ... POS terminal 4 ... Member information file 5 ... Store computer 60, 70, 80 ... Receipt

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Claims (3)

[Claims] 1. A point calculating means for calculating points for a service based on merchandise sales data registered in a merchandise sales transaction with one customer, and a total of points for accumulating points calculated by this point calculating means for each customer. In the merchandise sales registration data processing device, including means, point processing means for providing a service to the customer by the points accumulated for each customer by the point accumulating means, and subtracting points according to the service from the accumulated points of the customer. A transaction timing determining means for determining whether or not the transaction timing of the commodity sales transaction with the one customer is within a preset period, and a commodity sales transaction determined by the transaction timing determination means to be within the period. Accumulated point totals for each customer with calculated points for the service as period points Stage and, commodity sales registration data processing apparatus characterized by comprising a time point processing means for providing services to each customer by the total value of the accumulated time period point by the time point cumulative means after lapse of said period of time. 2. The product sales registration data processing device according to claim 1, further comprising period setting means for setting a period for accumulating the period points by the period point accumulating means for each customer. 3. A receipt on which details of a product sales transaction determined to be within a preset period by the transaction timing determination means are printed, together with the period points of the customer who is the transaction partner, and the final date of the period. 3. The commodity sales registration data processing device according to claim 1, further comprising receipt print control means.