JP2002366809A - Article order reception server and program used for the same - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reflect a user's desire when a user decides a transporter which will deliver an article ordered through a network. SOLUTION: When the user orders the specific article to a Web server through the Internet, the Web server sends an input picture 60 including a transporter input field 64 to a computer of the user through the Internet. When the user desires to specify a transporter, the user clicks on the desired transporter in a pull-down menu 66c after selecting a check box 66 of 'yes', inputs the transporter's name to an input box 66a, and clicks on a 'next' button 67. Then the Web server obtains the transporter that the user specifies in the input picture 60 from a computer of the user through the Internet. Consequently, the Web server can determine the transporter which will deliver the article to the user as the user desires.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a product order receiving server for receiving a product order from a user via a network. Further, the present invention relates to a program for causing a computer to function as a product order receiving server.

[0002]

2. Description of the Related Art Conventionally, as a product order server of this type, when a user accesses the Internet using a communication device (for example, a computer or a mobile phone) that can be connected to the Internet, an online order can be placed. There is a known screen that transmits a screen to a user, exchanges data with the user, and receives an order for a product. For example, upon receiving an access from the user, the product order receiving server first transmits a screen indicating a product lineup to the user, and when the user selects a specific product from among the screens, receives the screen and receives information on the specific product. Sends the specifications and quote price to the user, and when the user wants to place an order for that particular product, receives it and sends the user an input screen for payment method, billing address, product delivery address, etc., and sends the input data. Upon receipt from the user, a confirmation screen displaying the product name, specifications, price, payment method, billing address, product delivery address, etc. is sent to the user, and when the user confirms these and places an order online, the order information is received And finish the order. Thereafter, the merchandise is delivered to the user from a sales company that operates the merchandise order receiving server via a predetermined carrier.

[0003]

[0005] However, since the sales company that operates the product order server determines which carrier will be used to deliver the product to the user, the user will be asked "from the past transaction experience, etc." XX There is a request such as "I want the shipping company to stop at all" or "I want you to use the XX shipping company." However, there is a problem that such a user's request cannot be reflected when ordering online.

SUMMARY OF THE INVENTION An object of the present invention is to solve the above-mentioned problem, and to provide a commodity order receiving server capable of reflecting a user's request in determining a carrier that delivers a commodity ordered by a user via a network. The purpose is to do. It is another object to provide a program for causing a computer to function as such a product order receiving server.

[0005]

SUMMARY OF THE INVENTION The present invention relates to a product order receiving server for receiving a product order from a user via a network, wherein the user intends to order a product via the network. A carrier designation screen providing means for providing a carrier designation screen capable of designating a specific carrier to the user via the network, and a carrier designated by the user on the carrier designation screen through the network. And a designated carrier acquisition means for acquiring from the user via the user.

[0008] The commodity order receiving server of the present invention provides a carrier designation screen through which the user can designate a specific carrier when the user intends to order a commodity via the network. A carrier specified by the user on the carrier designation screen is obtained from the user via the network. For this reason, the product order receiving server can determine the carrier that delivers the product to the user according to the content specified by the user. Therefore,
In determining the carrier that delivers the goods ordered by the user via the network, the demands of the user can be reflected.

[0007] The "carrier designation screen" may be any screen as long as the user can designate a carrier, and for example, a plurality of carriers are listed. Or a screen configuration in which the user inputs a carrier name in a carrier name input field using a keyboard or the like,
The screen may be configured to be selected by the user from a so-called pull-down menu.

[0008] In the commodity order receiving server of the present invention, the carrier designation screen may be a screen capable of designating a carrier not desired by the user from among a plurality of carriers.
In this way, for example, when the user has a request such as "XX transport company wants to stop at all" based on past transaction experience, the request can be reflected.

In the commodity order receiving server according to the present invention, the carrier designation screen may be a screen capable of designating a carrier desired by the user from among a plurality of carriers. In this way, for example, if the user
○ I want you to use the shipping company by all means. " The plurality of carriers displayed on the carrier designation screen preferably have a business relationship established in advance with the operator of the commodity order server.

[0010] In the commodity order receiving server of the present invention, when the carrier designation screen is a screen on which the carrier desired by the user can be specified from among a plurality of carriers, the carrier designation screen is displayed among a plurality of carriers. Thus, the screen may be such that one carrier specified by the user can be designated or a plurality of carriers can be designated in priority order. In the case where one screen can be designated from among a plurality of carriers, the carrier desired by the user can be easily determined, and a screen capable of specifying a plurality of carriers from the plurality of carriers in priority order. In this case, for example, the first request, the second request,... Can be designated, so that the second desired carrier can be used even if the first desired carrier cannot be used for some reason.

In the commodity order receiving server of the present invention, when the carrier designation screen is a screen on which the user can specify a carrier desired by the user from among a plurality of carriers, a special order form of the carrier desired by the user is entered. It may be configured to include an order sheet printing means for printing the order details. In general, there is a dedicated purchase order for each carrier, but if the above configuration is adopted, the order details will be printed on the carrier's exclusive purchase order desired by the user. It's convenient.

In the commodity order receiving server according to the present invention, the carrier designation screen may include a service designation column which can designate services provided by each company for a plurality of carriers. In this way, not only can the user decide on the carrier to deliver the ordered goods via the network, but also reflect the user's request, and if the carrier wants to receive the service provided, the user can also specify it. This is convenient for the user.

A program for causing a computer to function as the commodity order receiving server is usually a CD-ROM readable by a CPU of the computer.
The program is recorded on a recording medium such as a hard disk or an HDD, and is read and executed by the CPU therefrom. For this reason, such a program is used to exhibit the operation and effect of the commodity order receiving server described above, and is highly useful.

[0014]

Next, one embodiment of the present invention will be described. FIG. 1 is a schematic configuration diagram of a merchandise transaction system including a merchandise order receiving server of the present invention. As shown in FIG. 1, in a merchandise transaction system 1, a Web server 10 and a user (customer) computer 20 are connected to the Internet 30. It is configured by being connected via a PC.

The Web server 10 is a server operated by the sales company A, and is connected to the Internet 30 via a dedicated line. In addition, the Web server 10
Are connected to a customer management computer 12, a customer management terminal 14, and a printer 16 via a LAN cable 18. The customer management computer 12 stores various kinds of information (address, name, purchased product name, etc.) related to the customer in a database, and the Web server 10 reads or copies necessary data from the customer management computer 12 as needed. I do. Note that the Web server 10 may also serve as the customer management computer 12.
In order to prevent unauthorized access from the Internet 24 via the Internet 30, the Web server 10 and the customer management computer 12 are made independent, and the customer management computer 12 is not connected to the Internet 30. The customer management terminal 14 inputs various information about the customer who has ordered the product by telephone or facsimile by using a keyboard or the like, records the information in a database of the customer management computer 12, and sets a dedicated purchase order for each shipping company. The printer 16 is connected to the printer 16 and sends to the printer 16 a command as to which shipping company's exclusive order form to print the order contents.

The user's computer 20 is connected to an access point of an Internet service provider (not shown) via a built-in modem, and to the Internet 30 via the Internet provider. Further, while connected to the Internet 30, a Web browser started in the computer 20 performs data communication with the Web server 10 by the HTTP protocol based on a URL input from a keyboard or the like.

Next, the operation of this embodiment will be described focusing on the Web server 10. FIG. 2 is a flowchart showing the operation of the Web server 10, and the program is called W
Internal memory (ROM etc.) or built-in HD of the web server 10
D, and is read and executed by the CPU of the Web server 10. First, the computer 20 is connected to the Web server 10 when the URL of the sales company A is input from a keyboard or the like after being dial-up connected to the Internet 30. When receiving the URL from the computer 20, the Web server 10 extracts the information of the top page indicating the product lineup from the built-in HDD and transmits it to the computer 20 (step S10).
0). Then, the computer 20 displays the top page 40 shown in FIG. 3 on the display. Here, the button corresponding to each product in the lineup (“Product name a”
The button 41a, the "product name b" button 41b, and the "product name c" button 41c) are displayed together with the introduction of the product.

Subsequently, when the user clicks a button of a specific product from the line-up product group displayed on the top page 40, the computer 20 transmits the information on the specific product to the Web server 10 via the Internet 30. Submit the request. The Web server 10 sends a request to disclose information on the specific product to the computer 20.
, Information (specifications, estimated price, etc.) relating to the specific product is extracted from the built-in HDD and transmitted to the computer 20 (step S110). Then, as shown in FIG. 4, the computer 20 displays a display screen 50 of the information 51 on the specific product on the display. Here, an “order request” button 52 is also displayed. FIG. 4 is a screen displayed when the "product name a" button 41a in FIG. 3 is clicked.

Subsequently, when the user clicks an “order request” button 52 provided on the display screen 50, the computer 20 causes the Web server 1 via the Internet 30.
0 sends a request for an order request for that particular product. When the Web server 10 receives from the computer 20 a request for an order for the specific product, the built-in H
The payment method, the billing destination, the product report destination, and the input screen information of the carrier are extracted from the DD and transmitted to the computer 20 (step S120). Then, as shown in FIG. 5, the computer 20 displays on the display an input screen 60 such as a payment method for the specific product. The input screen 60 also displays a “next” button 67.

Here, the input screen 60 of FIG. 5 will be described in detail. This input screen 60 includes a payment method input field 61
, A billing address input field 62 and a product address input field 63
And a carrier input field 64 are provided. The payment method input field 61 is provided with a check box for selecting one of “cash on delivery”, “convenience store transfer”, “bank transfer”, and “credit card”.
The billing address input field 62 is provided with a name input field, an address input field, and a telephone number input field that can be input on a keyboard. A check box for selecting one of “same as the billing destination” and “different from the billing destination” is provided in the product delivery destination input column 63. When the former is checked, the check box is provided below. The provided name input fields and the like cannot be input. If the latter is checked, the name input fields and the like provided below can be input.

The carrier input column 64 is one of the features of the present invention, and is a column for the user to specify a carrier. In the carrier input column 64, a check box 65 of "none" selected when any carrier is acceptable.
"Yes" to select when you want a specific carrier
Check box 66 is provided. And
When the user selects the "yes" check box 66, an input box 66a on the right side thereof can be input. When the user clicks the downward black arrow 66b, a pull-down menu 66c in which a plurality of carriers are listed is displayed. When one of the carriers desired by the user is clicked, the name of the carrier is input to the input box 66a. The plurality of carriers listed in the pull-down menu 66c are in a business relationship with the sales company A, and a dedicated purchase order for each carrier is set in the printer 16.

Subsequently, when the user inputs data in each of the input fields 61 to 64 on this input screen and clicks a "next" button 67, the computer 20
0, and transmits the data to the Web server 10. Upon receiving the data from the computer 20, the Web server 10 transmits the order contents to the computer 20 to prompt confirmation of the current order contents (step S130). Then, the computer 20 displays a confirmation screen 70 of the order content 71 on the display as shown in FIG. Thereby, the user can use the computer 2
The user can confirm the product name, specifications, price, payment method, billing address, product delivery address, etc. on the display of No. 0. The order confirmation screen 70 also displays an “order confirmation” button 72.

Subsequently, when the user confirms the product name and the like on the confirmation screen 70 and clicks the “confirm order” button 72, the computer 20 sends the order confirmation for the current order contents to the Web server 10 via the Internet 30. Send When the Web server 10 receives the order confirmation for the contents of the current order from the computer 20, the Web server 10 extracts acknowledgment screen information from the internal HDD, and
, As well as various information about the customer for this order (billing address, product delivery address, designated carrier,
The product name, specifications, price, etc.) are transmitted to the customer management computer 12 via the LAN cable 18 and are converted into a database (step S140), and this routine ends. The computer 20 that has received the acknowledgment information displays a display screen 80 of the acknowledgment information 81 on the display as shown in FIG.

Thereafter, the customer management terminal 14 accesses the database of the customer management computer 12 via the LAN cable 18 regularly or irregularly, and processes the unprocessed product order. That is, the printer 16 reads out various types of information regarding the customer regarding the unprocessed product order, and if a carrier desired by the user is specified in the read out information, the printer 16 is controlled to use the carrier's exclusive order form. After setting, the order is printed by the printer 16.

Here, the correspondence between the components of the present embodiment and the present invention will be described. Web server 1 of the present embodiment
0, the customer management computer 12, the customer management computer 14, and the printer 16 correspond to the commodity order receiving server of the present invention, and the Web server 10 corresponds to the carrier designation screen providing means and the designated carrier acquisition means of the present invention, The printer 16 corresponds to an order sheet printing unit.

As described in detail above, the Web server 10
Is an input screen 6 that allows the user to specify a specific carrier when ordering goods via the Internet 30.
0 is provided to the user via the Internet 30, and then the carrier specified by the user on the input screen 60 is obtained from the user via the Internet 30. For this reason, the Web server 10 can determine the carrier that delivers the product to the user according to the content specified by the user. Therefore, the user's request can be reflected in determining the carrier that delivers the ordered product via the Internet 30.

The input screen 60 is a screen on which the user can specify a carrier desired by the user from a plurality of carriers. ", The request can be reflected, and the carrier desired by the user can be easily determined.

Further, if the carrier desired by the user is specified in the information read out from the customer management computer 12, the customer management terminal 14 uses the printer's special order form to use the printer. Since the order contents are printed on the printer 16 after the setting of 16, the sales company A does not need to take any trouble, which is convenient.

The embodiments of the present invention are not limited to the above-described embodiments, and it goes without saying that various forms can be adopted as long as they fall within the technical scope of the present invention. For example, in each of the above embodiments, the carrier desired by the user can be specified in the carrier input field 64 of the input screen 60. However, as shown in FIG. 8A, the carrier not desired by the user can be specified. It may be. That is, if there is no undesired carrier, the check box 75 of "None" is selected. If there is no undesired carrier, the check box 76 of "Yes" is selected and provided next to the input box 76a on the right side. By clicking on the black arrow 76b provided, a pull-down menu similar to that of the above-described embodiment is called, and one of the carriers not desired by the user may be clicked. Then, the name of the carrier is input to the input box 76a and transmitted to the Web server 10, so that the sales company A can deliver the goods to a carrier other than the carrier. In this way, for example, when the user has a request such as "XX transport company wants to stop at all" based on past transaction experience, the request can be reflected. The input screen 60 may be provided with both a desired carrier designation field and an undesired carrier designation field.

As shown in FIG. 8B, an input box 86 with a pull-down menu of the first to third desired carriers may be provided for the carrier input column 64 on the input screen. In this way, the second desired carrier can be used even if the first desired carrier cannot be used for some reason.

Further, a carrier input field 64 of the input screen 60 is provided.
For example, as shown in FIG. 8C, a service designation column may be provided for designating the services provided by each company for a plurality of shipping companies. That is, the shipping company input column 64 is provided with check boxes 96 to 98 for selecting any of the shipping companies P to R.
Service designation column 9 consisting of check boxes for company-provided services 1 to 3 and no desired service
6a is provided, and a service designation column 97a is provided which includes a check box for services 1 and 2 provided by company Q for the transport company Q and a check box for no desired service, and a check box for services 1 provided by company R for the transport company R A service specification column 98a is provided, which is a check box with no service. Then, the user selects any of the transportation companies P to R, and selects a desired service from the services provided by the selected transportation company, if any. In this way, not only can the user reflect the request of the user in determining the carrier that delivers the ordered product via the Internet 30, but also if the user wants to receive the service provided by the carrier. This is convenient for the user because it can be specified.

[Brief description of the drawings]

FIG. 1 is a schematic configuration diagram of a commodity transaction system according to an embodiment.

FIG. 2 is a flowchart of a program executed by a Web server.

FIG. 3 is a top page of a Web server displayed on a computer display of a user.

FIG. 4 is a display screen of information on a product a displayed on a computer display of a user.

FIG. 5 is an input screen, such as a payment method, displayed on a computer display of the user.

FIG. 6 is a confirmation screen of order details displayed on a computer display of a user.

FIG. 7 is a display screen of acknowledgment information displayed on a computer display of a user.

FIG. 8 is another example of an input screen.

[Explanation of symbols]

1 ... commodity transaction system, 10 ... Web server,
12: Computer for customer management, 14: Terminal for customer management, 16: Printer, 18: LAN cable, 20: Computer of user, 30: Internet, 40: Top Page, 50: Display screen, 60: Input screen, 61: Payment method input field, 62: Payment request input field, 63: Destination input field, 64: Carrier input Column, 65, 66 ...
Check box, 66a ... input box, 66b
... black arrow, 66c ... pull-down menu, 70
... Confirmation screen, 71 ... Order contents

Claims (7)

[Claims] 1. A goods order receiving server for receiving a product order from a user via a network, wherein the user can specify a specific carrier when ordering goods via the network. A carrier designation screen providing means for providing the user to the user via the network, and a designated carrier acquisition means for acquiring the carrier designated by the user on the carrier designation screen from the user via the network. Product order server characterized by comprising: 2. The merchandise order receiving server according to claim 1, wherein the carrier designation screen is a screen on which a carrier not desired by the user can be designated from a plurality of carriers. 3. The merchandise order receiving server according to claim 1, wherein the carrier designation screen is a screen capable of designating a carrier desired by the user from a plurality of carriers. 4. The commodity order receiving server according to claim 3, wherein the carrier designation screen is a screen on which one of the carriers desired by the user can be designated or a plurality of carriers can be designated in priority order. . 5. The product order receiving server according to claim 3, further comprising an order printing means for printing order details on a dedicated purchase order of a carrier desired by the user. 6. The commodity order receiving server according to claim 1, wherein the carrier designation screen includes a service designation field for designating services provided by each company for a plurality of carriers. Product order server where is provided. 7. A server program for causing a computer to function as the product order receiving server according to claim 1.