JP2002351934A - Support method of office furniture selecting and its system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a simulation function on an electronic commerce site that judges whether articles can be stored in an office furniture as desired or not, and to enable to select goods (office furniture) difficult to select easily. SOLUTION: By this method, an inside dimension and an withstand load of each shelf of an office furniture providing plural shelves are acquired, information about outside dimensions and weights of articles which must be stored are acquired, the highest article among the articles to be stored on each shelf is selected based on the storing pattern of the articles appointed beforehand, the height of each shelf is set based on the height, the articles are arranged respectively on every shelf based on the storing patterns, the total width of the articles on each shelf is calculated based on the outside dimensions of the articles, the total weight of the articles on each shelf is calculated based on the weight of the articles, and thus whether the total width exceeds the inside dimension of each deck or not is judged and whether the total weight exceeds the withstand load of each deck or not is judged, the simulation result of the articles arrangement is outputted based on the judgment result.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to office equipment in which a user has various variations, particularly office equipment provided with a plurality of shelves, in which restrictions are imposed on the size and load-bearing capacity of each shelf (stage). A method and apparatus for assisting in selecting a desired piece of equipment.

[0002]

2. Description of the Related Art Electronic commerce, in which a product provider's homepage is accessed over the Internet to directly order a product, is becoming popular. E-commerce has the advantage that it is easier to order than conventional catalog sales and that the latest product information can always be obtained. On the other hand, you can not see the actual thing directly like the traditional catalog sales,
In order to select the most suitable product, a lot of product information must be obtained and examined in detail. This is especially true when there are many product variations.

[0003] In the case of a product having many variations and options depending on the specifications, it takes a long time to study and puts a burden on the user. During the quotation stage before final order placement,
You must ask the product provider to determine if the product satisfies the desired conditions, and in some cases, have to create accurate drawings. For example, there is a product called a server rack that stores a plurality of servers. There are many variations of a mode in which a server, a monitor, and a network device are stored in the server rack.
With varying masses, it is difficult to determine if a server rack meets the needs of the user. Such a problem is not limited to the server rack, but also occurs in office equipment having a plurality of shelves, in which restrictions on the size and load capacity of each shelf (stage) occur. In such a case, conventionally, the user requests the product provider to create a drawing containing the server or the like in the product, or makes an inquiry to determine whether the product satisfies the desired condition. I was For this reason, it takes time for the examination, and it has not been possible to provide a quick service. Further, the time and effort required to create the drawings cannot be ignored, which is a problem in terms of cost.

Japanese Patent Application Laid-Open No. 7-65045 discloses a device for assisting layout, but relates to an on-vehicle unit and is not applicable to office equipment having a plurality of shelves (stages).

[0005]

SUMMARY OF THE INVENTION The present invention has been made in order to solve the above-mentioned problems. By providing a simulation function with a database of members / options relating to a product, a user himself / herself can obtain a necessary product. It is an object of the present invention to provide an office equipment selection support method and apparatus for making it easy to select an option or an optimum option for the product.

[0006]

An office equipment selection support method according to the present invention includes a first step of obtaining an inner size of each row of office equipment having a plurality of shelves, and information of an outer size of an article to be stored. A step of acquiring the highest height among the articles stored for each step based on a predetermined storage pattern of the articles, and determining the height of each step based on this height. The method includes a third step of setting, a fourth step of arranging articles on the tier based on the storage pattern, and a fifth step of outputting a placement simulation result of the articles.

[0007] Preferably, a step of calculating a total width of the article for each step based on an outer dimension of the article obtained in the second step, and determining whether the total width exceeds an inner dimension of the step. And reporting the determination result.

[0008] Preferably, a step of acquiring a load bearing capacity of each stage of the office equipment, a step of acquiring information on a mass of the article to be stored, and a step of acquiring the information of the article for each stage based on the acquired mass of the article. The method includes a step of calculating the total mass, a step of determining whether the total mass exceeds the withstand load of each stage, and a step of reporting the determination result.

Preferably, the second step is a step of preparing a database of external dimensions of the article, which is classified in advance with respect to at least a maker name, a product name, a model number, and a performance, and at least a manufacturer name, a product name, a model number, and a performance. And searching for and selecting the outer dimensions of the article using any of the above as a search key.

Preferably, in the database, the external dimensions of the device corresponding to any of the maker name, product name, model number, and performance correspond to any of the manufacturer name, product name, model number, and performance. It is remembered.

[0011] Preferably, the second step includes a step of accessing a server of a provider of the article to acquire information.

Further, there is provided a step of guiding the option of the office equipment to be correctly selected.

Preferably, the method further comprises the step of transmitting an estimate request.

An office equipment selection support device according to the present invention includes a product database for storing product information, a simulation database for storing simulation information, and a processing unit, wherein the processing unit receives a request from a user. In response to this, the inner dimensions and load capacity of each stage of the office equipment having a plurality of shelves are obtained from the product database, the outer dimensions and mass information of the articles to be stored are obtained from the simulation database, and the predetermined information is obtained. Based on the storage pattern of the articles, select the highest one of the articles stored in each of the steps, set the height of the step based on the height, and respectively set the height of the step based on the storage pattern. While arranging the articles, calculating the total width of the articles for each step based on the outer dimensions of the articles, and calculating the total width of each article based on the mass of the articles. Calculate the total mass of the article to determine whether the total width exceeds the inner dimension of the step, and whether the total mass exceeds the load capacity of the step, and provide the result to the user. Is what you send.

[0015] Preferably, the apparatus further comprises a user equipment management database for storing a history of products purchased by the user in the past and simulation results thereof.

The present invention is a program for causing a computer to execute the above method. The program according to the present invention is recorded on, for example, a medium. Examples of the medium include a flexible disk, hard disk, magnetic tape, magneto-optical disk, CD (including CD-ROM and Video-CD), DVD (DVD-Video, DVD-RO).
M, DVD-RAM), ROM cartridge, RAM memory cartridge with battery backup,
Includes flash memory cartridges, nonvolatile RAM cartridges, and the like.

Further, it includes a communication medium such as a wired communication medium such as a telephone line and a wireless communication medium such as a microwave line. The Internet is also included in the communication medium mentioned here.

A medium is a medium on which information (mainly digital data and programs) is recorded by some physical means, and which allows a processing device such as a computer or a dedicated processor to perform a predetermined function. You can do it.
In short, any method may be used as long as the program is downloaded to the computer by some means and a predetermined function is executed.

[0019]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Embodiment 1 of the Invention An apparatus / method according to Embodiment 1 of the present invention will be described with reference to the drawings. FIG. 1 is a schematic block diagram of this device.
This apparatus (server 1) includes a customer database 4 for storing customer information, a Q & A database 5 for storing frequently asked questions and answers about products, quotes, after-sales services, etc., a drawing database 6 for storing structural drawings of products, The system includes an estimation database 7 for storing estimation information of products, a simulation database 8 for storing information for simulation described later, and a product database 9 for storing information of products. The server 1 is connected to a communication network not shown (for example, the Internet). The display device 2 and the input device 3 are for managing the server 1 and maintaining the databases 4 to 9.

The apparatus of FIG. 1 is different from a conventional PR-centered homepage (HP), and provides a simulation function while covering product information and related information required when a user selects a product. It provides an environment where users can create an approximate standard price estimate by themselves.
This device has a function of storing past usage history for each user for the purpose of increasing the number of repeaters and accumulating information in the customer database 4.

Next, the operation will be described. FIG. 2 shows a processing flowchart according to the embodiment / method of the present invention. Each of the blocks 100 to 180 corresponds to a display screen. Examples of these display screens are shown in FIGS.

Display Screen 100: Top (See FIG. 3) When a user accesses this system, first, the top screen of FIG. 3 is displayed. For example, when using the Internet, the present system is realized by a WWW server, and a user accesses this WWW server with a personal computer or the like.

On the top screen 100, an image 101 of a product (server rack), a jump button 102 to a description screen of the product, a brief description 103 of the product, and a jump button 104 to a simulation & estimate are classified by product. Is displayed.

The top screen 100 is provided with a GO button 105 for referring to the simulation history. If the user has already saved the simulation result using this system, the user can directly refer to the result by inputting the ID and the password. The image and description of the product are obtained from the databases 5 to 9 and the like.

Display screen 110: Pattern selection (see FIG. 4) Clicking the jump button 104 moves to the corresponding pattern selection screen 110. Pattern selection screen 110
In, a variation of a product is displayed. For example, there are three levels of server racks, which are commodities, upper, middle, and lower, and one of a monitor, a server, and a network device is arranged in each level. The variation of the arrangement is displayed on the pattern selection screen 110. For each variation, a type 111, a feature 112, and a configuration 113 are displayed.
A jump button 114 for moving to 20 is provided. The storage pattern of the designated device is stored in the database 8 and used for a simulation later. In the case of the illustrated server rack, since the lowermost portion is a lower unit, the user needs to make a selection on a basic selection screen 120 described later.

A button 115 for directly jumping to the option category selection screen 130 is also provided for a user who has already purchased a product and selects only options.

Display screen 120: Basic selection screen (see FIG. 5) Clicking the jump button 114 moves to the corresponding basic selection screen 120. By clicking the “Add option” and “Confirm internal size / load capacity” tabs T on this screen, an option category selection screen 1
30, an inner size / withstand load confirmation screen 150 can be displayed.

On the basic selection screen 120, the currently selected model (reference numeral 121) and the configuration diagram of the product (reference numeral 1) are displayed.
22) and the correct product name / model number, unit price, quantity, and total price (123) are displayed. In addition, it is also possible to uncheck the product or change the quantity in the reference numeral 123. In this case, the total price can be displayed again by clicking the recalculation button.

At the bottom of the basic selection screen 120, a part 124 for selecting a size, a part 125 for selecting a lower unit, a part 126 for selecting an option
A portion 127 for checking the inner size is provided. By selecting the button of the portion 124, the size of the product can be selected, and the display contents of 122 and 123 are changed to the selected size. By selecting the button in the portion 125, a lower unit pattern that can be combined with the size specified in 124 is displayed on the screen (12 in FIG. 6).
0 '), and the result selected here is reflected in 123. FIG. 6 is a lower unit selection screen. Selectable lower units such as server shelves, equipment shelves, server cabinets, and 19-inch rack cabinets are displayed in the upper part 120'-1. By checking the displayed buttons, an arbitrary one can be selected. Details of what has been selected here are displayed in the lower part 120'-2, and any of them can be selected as well. To complete the selection, click OK button 120'-3; to cancel, click Cancel button 120'-4.

When the selection of the product is completed as described above, that is, when the option is not selected and the confirmation of the inner size and the withstand load is not performed, the user clicks the selection completion & quote request button 128 to save the simulation and save. The user can move to the quote request form screen 160.

Display screen 130: Option category selection (see FIGS. 7 and 8) On this screen, the configuration 131 of the product selected on the basic selection screen 120 and the corresponding options (major categories) 132 are displayed. Clicking on one of the options 132 displays the corresponding middle classification option 130-2 (FIG. 8). Here, by clicking the image of the desired option, the corresponding option selection screen 14 is displayed.
Move to zero. In addition, among these options, only those that can be combined with the product configuration 131 are displayed.

Display screen 140: Add option (FIG. 9,
On this screen, the configuration 141 of the product selected on the basic selection screen 120 and the description 142 of the option selected on the option category selection screen 130 are displayed. The middle part option 130-
A screen similar to the screen 2 is displayed, and an option description 142 is displayed below the screen. A screen 143 of FIG. 10 is a screen in which the description 142 is scrolled to display a lower part thereof. The user can select an option in the list 143, and when the user presses an add to list button 144, the option is added to 123 on the basic selection screen 120.

By selecting an option in this way, even an unskilled person can easily and correctly make a selection. When the selection is completed on the screens 130 and 140, the screen returns to the basic selection screen 120 again. The screen at this time is shown in FIG.
Shown in Comparing FIG. 5 with FIG. 5, it can be seen that the option corresponding to the server rack body is selected in FIG. 11 and the total price is displayed.

Display screen 150: confirmation of inner dimensions and load resistance (FIG. 1)
2) This screen includes a detailed configuration 151 of the product selected on the basic selection screen 120 and an explanation 15 of the inner size simulation method.
2. A list 153 of the contents of the current set and a button 154 for checking the external dimensions and mass of the server are displayed.

On the screen 151, a switch 151-1 for manually raising and lowering the position (height) of the shelf is displayed. When the switch 151-1 is operated, the numerical value 151-2 indicating the height of the shelf changes. Although the vertical pitch of the shelf is predetermined, the shelf is automatically moved up and down at a predetermined pitch by referring to the database according to the embodiment of the present invention.

Basic dimensions are determined by selecting a server rack on the screen 120. The next question is whether the selected server rack can store all the devices that the user intends to store, that is, the monitor, the main unit, and the network devices. It is not easy to judge the server rack. This is because the external dimensions and mass of the monitor, the main body, and the network device vary from manufacturer to manufacturer and are not unified. In this regard, the situation is different from bookcases, file shelves and the like. According to the embodiment of the present invention, the following processing is automatically executed, so that the above determination can be made easily.

The procedure of the simulation will be described with reference to FIG. S1: Obtain information on the internal dimensions and load-bearing capacity of the server rack (product) The internal dimensions of the server rack selected on the basic selection screen 120
The load-bearing information is acquired from the product database 9. The information of the inner size is used to determine whether or not the server body, the monitor, and the like can be stored in each shelf of the server rack. The load-bearing information is used to determine whether each shelf can withstand the mass of the equipment stored in each shelf of the server rack.

S2: The following is a procedure for acquiring and acquiring information on the external dimensions and mass of the monitor, the main body, and the network device to be stored.

(1) The user inputs the external dimensions and mass The user can directly input the external dimensions and mass of the device to be stored. For example, the user measures the external dimensions and mass of the device by himself and inputs it. This is the simplest and most reliable method.

(2) A database of external dimensions and mass is prepared in advance, and the user selects from these. The data of the external dimensions and mass of many devices are prepared in the simulation database 8 in advance, and the user selects the device to be stored from these data. Manufacturer name, product name, model number,
In addition to sorting by performance, desired devices can be searched using these as search keys.

It is desirable to store accurate data for each device in the database 8, but the present invention is not limited to this. For example, when a maker, product name and / or performance are designated, the outer dimensions and mass of the largest device corresponding to the maker, product name and / or performance may be output. Simple simulation is possible even with such data. In order to determine that the simulation is a simple one, the result of the simulation may indicate "This is a simple simulation. It may be determined that the simulation can be stored if a precise simulation is performed." good.

(3) Obtain information from the manufacturer. A jump button 154 for this is provided. Access the manufacturer's product introduction page with the jump button,
From there, information on the external dimensions and mass of the device is obtained.

S3: Setting the height of each step based on the storage pattern and the stored items The height of each step is set based on the storage pattern selected on the pattern selection screen 110 and the external dimensions of the device obtained in step S2. . Since the height of each stage can be adjusted within a predetermined range and interval, the height of each stage is set to be equal to or greater than the sum of the height of the highest device among the devices housed in each stage and the arrangement interval. In addition, when the height of each step cannot be set appropriately, the fact is notified.

S4: Monitor, server, and network devices are arranged in each stage. Devices are arranged in each stage. For example, a plurality of monitors are arranged at the top, a plurality of server bodies are arranged thereunder, and a plurality of network devices are arranged at the bottom.

S5: The total mass of each stage is calculated based on the mass of the device obtained in step S2.

S6: It is determined whether the storage / withstand load is within the internal dimensions / withstand load of the server rack. Based on the internal size of the server rack obtained in step S1 and the external size of the device to be stored obtained in step S2, whether the total of the external size of the device (including the arrangement interval) is within the storage space of each stage. Is determined, and it is determined whether or not the total mass of the devices is within the withstand load of each stage. NG if either one exceeds the limit
OK if both are within the limits.

S7: Outputs the simulation result (front view) of the height of each step and the arrangement of the devices when OK.

S8: If NG, display to that effect.

Display screen 160: Save simulation
Estimation request form (see FIG. 13) On this screen, the outline and price 161 of the product that was OK in the simulation result are displayed. If the user wants to add the content, pressing the button 165 returns to the top screen 100.
A button 162 for saving a simulation result is also displayed. When the button 162 is pressed, the e-mail address and password input screen 160 'is displayed. Enter necessary items, and press the save or save & estimate button. The simulation result is stored in the database 8 and the save button is pressed. Indicates a reference title 170.
Thereafter, the user can refer to the contents of the simulation based on the ID, the password, and the reference title, or request a new estimate. When the save & estimate button is pressed, the estimate request form 1 in FIG.
The user can send a quote request by inputting the company name, the person in charge, and the contact information in 63. The button 164 is for confirming the contents of the estimation.

Display screen 170: Simulation reference title screen (see FIG. 15) The simulation result is stored in the database 8 with a reference title. Past simulation history can be referenced for each reference title. In addition, it is possible to change the past simulation and request a quote again.

Display screen 180: Estimate content confirmation / estimate request (see FIG. 16) Clicking the estimate content confirm button 164 displays an estimate content confirmation / estimate request screen 180.
This screen is a screen for confirming the details of the estimation. By clicking the send button 181, a quote request can be sent.

As described above, according to the apparatus / method of the first embodiment of the present invention, product information and related information necessary when a user selects a product are covered, and a simulation function is provided. Because it is strengthened, the user himself can easily and correctly select a product, and an approximate price estimate can be easily created. In addition, the result is stored in the database 8, which is very convenient for the user, and also increases the number of repeaters and accumulates customer data for the product provider.

Based on the simulation result, the user can request the product provider for a detailed estimate or check the delivery date.

Conventionally, it took about four days for a user who wishes to introduce a product to examine the specifications of the product, inquire about an estimate, and obtain a response. Also, in order to create a product drawing that meets the user's requirements on the product provider side, about 2
It took time. On the other hand, according to the apparatus / method according to the embodiment of the present invention, it takes only about one day to answer. Moreover, the drawings are created automatically. Therefore, according to the apparatus / method of the embodiment of the present invention, it is possible to improve customer satisfaction and to realize cost reduction.

According to the embodiment of the present invention, customer satisfaction can be improved. That is, the merchandise provider can disclose the information required by the customer in an easy-to-understand manner, and provide the necessary information according to the customer's needs, thereby speeding up the response.

Further, a database of customer needs and customer information can be easily constructed. That is, by the two-way correspondence, it is possible to intentionally collect customer information and needs and construct a database.

Further, the sales activities can be made more efficient. By providing necessary information in accordance with customer needs, it is possible to reduce business activities only for mediation of information and concentrate on the original business activities.

Further, potential customers can be revealed. Customers who collect information on the Internet can find customers who have not had a contact before.

Embodiment 2 of the Invention Further, a function for automatically checking whether an option is correctly selected for a designated product (server rack) may be provided.

The product database 9 is prepared in advance with a product, an option, and a pattern of an appropriate combination of options. For example, options are grouped for each product and stored. For example, group A is applied to product a, and group B is applied to product b. When the option of the selected product is included in the group corresponding to the product, it is determined to be OK, and when it is not included, it is determined to be NG.

Alternatively, the options are classified into those in which only one can be selected as an alternative, those in which a plurality of options can be selected but the number is limited, and if the option is within the limit, it is determined that the option is OK and the limit is exceeded. Is determined to be NG.

Embodiment 3 of the Invention A user equipment management database 10 may be further provided as shown in FIG. 18 so as to be used for user equipment management.

In addition to the simulation results described above,
The order result of the user is also automatically registered in the database 10, so that the user can check the products purchased in the past and the history thereof. Further, not only products ordered by the present apparatus but also other products can be registered via the server 1. Thereby, the present apparatus can provide the user with the equipment management function.

The present invention is not limited to the above embodiments, and various modifications can be made within the scope of the invention described in the claims, and these are also included in the scope of the present invention. Needless to say, this is done.

Further, in the present specification, means does not necessarily mean physical means, but also includes a case where the function of each means is realized by software.
Further, the function of one unit may be realized by two or more physical units, or the function of two or more units may be realized by one physical unit.

[0066]

As described above, according to the present invention, by providing the simulation function, it is possible to easily guide the conventional office equipment which is difficult to select and to easily and correctly select the desired one. Became. Furthermore, a quote for the selected equipment can be easily created and saved. In addition, you can check the saved estimation and simulation results later. At the same time, they can manage their own storage.

[Brief description of the drawings]

FIG. 1 is a block diagram of an apparatus according to Embodiment 1 of the present invention.

FIG. 2 is a processing flowchart according to the first embodiment of the present invention.

FIG. 3 is an example of a top screen according to the first embodiment of the present invention.

FIG. 4 is an example of a pattern selection screen according to the first embodiment of the present invention.

FIG. 5 is an example of a basic selection screen according to Embodiment 1 of the present invention.

FIG. 6 is an example of a lower unit selection screen according to the first embodiment of the present invention.

FIG. 7 is an example of an option category selection screen (major category) according to Embodiment 1 of the present invention;

FIG. 8 is an example of an option category selection screen (middle classification) according to Embodiment 1 of the present invention;

FIG. 9 is an example of an option selection screen according to the first embodiment of the present invention.

FIG. 10 is an example of an option selection screen according to the first embodiment of the present invention.

FIG. 11 is an example of a basic selection screen after selecting an option according to Embodiment 1 of the present invention;

FIG. 12 is an example of an inner size / withstand load confirmation screen according to Embodiment 1 of the present invention.

FIG. 13 is an example of a simulation storage / estimation request form screen according to the first embodiment of the present invention.

FIG. 14 is an example of a simulation storage / estimation request form screen according to the first embodiment of the present invention (continued).

FIG. 15 is an example of a simulation history reference screen according to the first embodiment of the present invention.

FIG. 16 is an example of an estimate content confirmation / estimation request screen according to Embodiment 1 of the present invention.

FIG. 17 is a flowchart of a simulation according to the first embodiment of the present invention.

FIG. 18 is a block diagram of an apparatus according to Embodiment 3 of the present invention.

[Explanation of symbols]

 1 server 2 display device 3 input device 4 customer database 5 Q & A database 6 drawing database 7 estimate database 8 simulation database 9 product database 10 user equipment management database

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Seiji Sugawara 2-9-15-1 Shiomi, Koto-ku, Tokyo Stock Company In-house Yoko Shiomi Office (72) Inventor Hiroshi Nagashima 2-9-1, Shiomi 2-chome, Koto-ku, Tokyo No. Stock Company In-house Yoko Shiomi Office (72) Inventor Tetsuyuki Yamamoto 2-9-1, Shiomi Office, Koto-ku, Tokyo In-house Co., Ltd. No. 9-15 Stock Association In-house Yoko Shiomi Office F term (reference) 5B046 AA03 BA05 CA06 DA02 FA06 GA01 HA04 HA05 JA02 KA05

Claims (10)

[Claims] 1. A first step of acquiring the inner dimensions of each row of office equipment having a plurality of shelves, a second step of acquiring information of outer dimensions of articles to be stored, and storing of the articles in advance. Select the item with the highest height among the articles stored for each step based on the pattern,
A third step of setting the height of each step based on the height; and a fourth step of arranging articles on the step based on the storage pattern.
An office equipment selection support method, comprising: a step of outputting a result of the article placement simulation. 2. A step of calculating a total width of the article for each step based on an outer dimension of the article obtained in the second step, and determining whether the total width exceeds an inner dimension of the step. 2. The office equipment selection support method according to claim 1, further comprising: a step of notifying a determination result. A step of obtaining a load-bearing capacity of each stage of the office equipment; a step of acquiring information on a mass of the article to be stored; a total of the articles for each stage based on the acquired mass of the article. 2. The office equipment selection support method according to claim 1, further comprising: calculating a mass; determining whether the total mass exceeds the load capacity of each stage; and reporting a determination result. 4. The method according to claim 1, wherein the second step is a step of preparing a database of outer dimensions of the article, which is classified in advance with respect to at least a maker name, a product name, a model number, and a performance. 2. The method according to claim 1, further comprising: searching for and selecting an outer dimension of the article using any one of the search keys. 5. The database stores, in correspondence with one of a maker name, a product name, a model number, and a performance, an external size of a device corresponding to the corresponding maker name, a product name, a model number, and a performance. The method for supporting the selection of office equipment according to claim 4, wherein the method is performed. 6. The office equipment selection support method according to claim 1, wherein said second step includes a step of accessing a server of the article provider to acquire information. 7. The office equipment selection support method according to claim 1, further comprising a step of guiding the option of the office equipment to be correctly selected. 8. The office equipment selection support method according to claim 1, further comprising a step of transmitting an estimate request. 9. A product database for storing product information, a simulation database for storing simulation information, and a processing unit, wherein the processing unit receives a request from a user, Acquire the inner dimensions and load-bearing capacity of each step of the office equipment having the shelves, obtain the information of the outer dimensions and mass of the articles to be stored from the simulation database, and obtain the information based on a predetermined storage pattern of the articles. Select the tallest item stored in each item,
The height of the step is set based on the height, the articles are arranged in the steps based on the storage pattern, and the total width of the articles is calculated for each step based on the outer dimensions of the articles. Calculate the total mass of the article for each step based on the mass of the article, determine whether the total width exceeds the inner dimension of the step, and determine whether the total mass exceeds the load capacity of the step. ,
An office equipment selection support device for transmitting the result to the user. 10. The office equipment selection support apparatus according to claim 9, further comprising a user equipment management database for storing a history of products purchased by the user in the past and simulation results thereof.