JP2002342843A - Method and system for managing pos transaction using personal cellular phone system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To surely conduct personal confirmation, provision of an article menu, reservation of service, remote odering, charge settlement and the like using a personal cellular phone system. SOLUTION: This system is constituted of the personal cellular phone system 8 by a packet communication system, a local communication line 3, a POS terminal 1 having an operation input means 11, an authentication means 13, a transaction control means 12 and a communication control means 15, a shop server 2 having a member managing means 22 for registering the cellular phone system 8 as a member card, an WEB control means 24, a transaction managing means 23 and a data storage means 25, and an WEB server 4 having a communication control means 43 for conducting connection control between the local communication line 3 connected via a fire wall 3A and a public communication line 5, an HP control means 41 and an WEB storage means 42.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a POS installed in a store that sells or rents goods and services.
More particularly, the present invention relates to a POS transaction management method and a POS transaction management system for performing transaction operations using a cellular phone connected to a packet communication and registered as a member card.

[0002]

2. Description of the Related Art In a POS transaction management system installed in a store that sells goods and services or provides food and drink, a membership card is issued for the purpose of enclosing customers, and discount sales and point services are provided to member customers. The benefits are given. Upon settlement of the sales transaction, the ID of the member card is read, and discounts and points are added. The store uses the customer member data to deliver information on the arrival of campaigns and new products to the customers using FAX or telephone. Further, in the case of a member card having a credit function, payment is settled by credit. But,
Many of these operations are performed manually, and have the problem of being expensive and time consuming. In recent years, in convenience stores and food service delivery stores, door-to-door sales, telephone and F
Sales promotion and delivery sales using AX have been carried out, and the delivery service of daily necessities and prepared dishes has become active as part of the nursing care business. In this case, human resources are required for introducing the contents of the item to be ordered, presenting the price, confirming the reception of the order, collecting the price, etc., as well as lack of information, order mistakes, collection mistakes,
There has been a problem that many defects such as delayed delivery and mistakes are likely to occur.

[0003]

SUMMARY OF THE INVENTION In view of the above-described problems and problems, the present invention utilizes a mobile phone, which has become increasingly popular, to identify itself, provide a product menu, reserve services, order remotely, POS that can make sure payment
The purpose is to propose a transaction management method and a POS transaction management system.

[0004]

A POS transaction management system installed in a store that provides and sells goods and services to customers, wherein the POS transaction management system is connected via a packet communication center for switching connection between packet communication devices and a public communication line. A mobile phone by a packet communication means owned by a customer for communication connection with a communication device of a store, a premises communication line such as a LAN or a wireless LAN installed in the store, and input of transaction data and operation input of sales of goods and services. Operation input means for performing, authentication means for authenticating a customer's mobile phone as a membership card, transaction control means for performing transaction control using a membership card based on the input transaction data, and display control means for displaying transaction data A POS terminal having a communication control unit for making a communication connection with a private communication line; a communication control unit for making a communication connection with the private communication line; Member management means for registering a member ID using a telephone as a member card of a store and updating and managing the member card, WEB control means for controlling WEB functions such as HP and e-mail for members, and transaction data of a POS terminal Communication control for performing communication connection control between a store server having transaction management means for managing the data and a data storage means for storing member data and transaction data, and a private communication line and a public communication line connected via a firewall. Means,
Using a POS transaction management system including a Web server having HP control means for controlling HP and e-mail and Web storage means for storing HP data and e-mail data, Storing and registering the telephone as a membership card in the data storage means, and accessing the homepage of the store using a registered mobile telephone when selling goods and services;
A step in which the packet communication center authenticates the mobile phone based on the calling data of the mobile phone and relays the mobile phone to the web server of the store via a public communication line or a dedicated line, and the HP control means of the web server comprises: Transferring the received mobile ID of the mobile phone to the store server, and referring to the member data stored and registered in the data storage means by the member management means of the store server, confirming the mobile ID and checking the corresponding POS. Transferring to the terminal, authenticating and inputting the mobile ID or the member ID received by the authentication means of the POS terminal to the transaction control means, and performing a payment and settlement process for the goods and services and the transaction contents. And generating transaction data to which the mobile ID or member ID is attached.

[0005] The authentication means of the POS terminal authenticates the mobile phone by collating a personal identification number or a password registered in advance as member data with a personal identification input, and authenticates a membership card connected to a public communication line or a dedicated line. Authenticates the mobile phone based on the authentication data returned from the authentication server, or based on the credit data returned from the financial server for notifying the credit limit of the member card connected to the public communication line or the dedicated line. Authenticate the credit limit of the mobile phone.

[0006] A payment operation function for performing a payment operation using a mobile phone is added to the operation input means of the POS terminal.

[0007] The transaction control means of the POS terminal is provided with a payment confirmation function for confirming and confirming payment acceptance from a mobile phone, or transaction data notification for notifying transaction data to a store server via a private communication line. Add functions.

In the sales management means of the store server, PO
Based on the transaction data notified from the S terminal, add a point management function to perform point processing such as point addition processing, point discount processing, service addition processing, etc. of the applicable member card. Add a product menu providing function to provide service menus, add a reservation sales function to accept reservation sales of products and services using mobile phones, order products and services from mobile phones, make reservation sales, apply for membership cards, etc. When a request for disclosure of past transaction data of the relevant member is received from a mobile phone, the disclosure request is received and an e-mail of the relevant transaction data is transmitted to the mobile phone. Add a transaction data disclosure function to send to, or notify of products and services, events Promotional e-mail, such as a notice of sale campaign to add a promotional e-mail dispatch function shipped to members of the mobile phone.

[0009] A POS transaction management system is provided by a POS installed in a store that provides and sells goods and services to customers.
A system comprising: a mobile phone by a packet communication means owned by a customer for communication connection to a communication device of a store via a packet communication center for switching connection between packet communication devices and a public communication line; LAN and wireless LA
N, a communication control unit having a communication control unit for controlling communication with a private communication line connected via a firewall and a line control unit for controlling communication connection with a public communication line, HP control means having an HP control unit for controlling HP, a mail control unit for controlling mail, a reception data transfer unit for transferring reception data such as HP and mail, an HP file storing HP data and mail data WE with mail file storing
B storage means, a WEB server, a transaction input unit for inputting transaction data of goods and services, an operation input unit for inputting operations relating to transactions, a barcode input unit for inputting barcodes, and input / output of cards and the like. Operation input means having a card reader unit, an authentication means for authenticating a customer's mobile phone as a membership card, and a card transaction control unit for controlling transactions by the membership card based on transaction data inputted by the operation input means. Transaction control means having a point control unit for performing point control of the member card based on the transaction data and a receipt data generation unit for generating receipt data based on the transaction data, and display data for generating display data from the transaction data A display unit that displays and outputs the generation unit and the display data, and a display control unit that controls the display unit and the display data generation unit A POS terminal comprising a communication control unit for performing communication connection with a private communication line, a receipt creating unit for printing out receipt data, a communication control unit for communicating with the private communication line, and a mobile phone. A member management unit having a member registration unit for registering a member ID as a member card of a store and updating the member card, a member card issuing unit for issuing the member card, and a sales management unit for managing sales data of the POS terminal Transaction management means, a WEB control unit for controlling the operation of a WEB server, and the W
WE such as HP data and mail data from EB server
WEB control means having a WEB data reception unit for receiving B data, a WEB data transmission unit for transmitting WEB data to the WEB server, and a data type determination unit for determining the type and transfer destination of the received WEB data; A member data file that stores and registers member data such as card registrants, mobile IDs, and payment methods, a mail address file that stores member mail addresses, and product data such as products and services provided by stores are stored. And a store server comprising data storage means having a sales data file storing sales data of products and services, and a point data file storing point data.

[0010] An authentication input unit for inputting a PIN or password of a membership card is additionally installed in the operation input means of the POS terminal, and authentication for authenticating a membership card connected to a public communication line or a dedicated line. An authentication operation unit for inputting a request for authentication of the membership card is additionally installed on the server, and the credit server for notifying the credit limit of the membership card connected to the public communication line or the dedicated line is notified to the financial server. Or a payment operation unit for confirming and inputting payment with a membership card.

In the transaction control means of the POS terminal, a payment confirmation unit for confirming and requesting payment by a member card using a mobile phone is additionally installed, or a mobile ID or a member ID is added to the transaction contents of goods and services. A transaction notification unit for notifying the store server of the transaction data obtained via the local communication line is additionally installed.

In the member management means of the store server, a point management unit for updating and managing the point data of the member card is additionally installed.

[0013] In the transaction management means of the store server, a reservation management unit for performing reservation management of goods and services by a mobile phone is additionally installed; an order management unit for managing orders of products and services by a mobile phone is additionally installed; A product menu management unit for providing a product menu of the corresponding store is additionally installed on the mobile phone. When a request for the member's cumulative transaction data is received from the mobile phone, the cumulative data is disclosed through the WEB server. An additional management unit will be installed, or a sales promotion management unit will be added to send sales promotion emails, such as product and service announcements, event announcements, and sales campaign announcements, to member mobile phones.

[0014]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A schematic configuration of the system of the present invention will be described with reference to a system configuration diagram of a first embodiment of a POS transaction management system using a mobile phone according to the present invention shown in FIG. The POS transaction management system using a mobile phone according to the first embodiment includes a packet owned by a customer who communicates with a communication device in a store via a packet communication center 9 for switching connection between packet communication devices and a public communication line 5. A mobile phone 8 by communication means, a local communication line 3 such as a LAN or a wireless LAN installed in a store, an operation input means 11 for inputting transaction data and an operation input for sales of goods and services, and a mobile phone 8 of a customer. Authentication means 13 for authenticating the user as a membership card
A transaction control unit 12 for performing transaction control using a membership card based on the inputted transaction data, a display control unit 14 for displaying transaction data, and a communication control unit 15 for performing communication connection with the private communication line 3. A POS terminal 1 having: a communication control unit 21 for communicating with the private communication line 3; a member management unit 22 for registering a member ID using the mobile phone 8 as a member card of a store and updating and managing the member card;
W that controls web functions such as HP and e-mail for members
A premises connected via a firewall 3A and a store server 2 having EB control means 24, transaction management means 23 for managing transaction data of a POS terminal, and data storage means 25 for storing member data and transaction data. A communication control unit 43 for controlling communication connection with the communication line 3 and the public communication line 5; and an HP control unit 41 for controlling HP and mail.
And a WEB server 4 having WEB storage means 42 for storing HP data and mail data.

The basic operation of the POS transaction management method according to the present invention will be described by adding an operation flow chart of the POS transaction management system using a mobile phone according to the present invention shown in FIG.
The POS transaction management method uses the POS transaction management system of the first embodiment, and uses the member management unit 22 of the store server 2.
Stores the mobile phone 8 as a membership card in the data storage means 25, and a step ST2 in which the customer accesses the HP of the corresponding store by using the registered mobile phone 8 in a sales transaction of goods or services. A step ST3 in which the packet communication center 9 authenticates the mobile phone 8 based on the calling data of the mobile phone 8 and relays it to the WEB server 4 of the store via the public communication line 5 or a dedicated line; Step ST4 in which the HP control means 41 of the WEB server 4 transfers the received mobile ID of the mobile phone 8 to the store server 2, and the member management means 22 of the store server 2 stores and registers in the data storage means 25. The mobile ID is confirmed by referring to the member data, and the corresponding POS terminal 1 is checked.
ST5, and the authentication means 1 of the POS terminal 1
3 authenticates and inputs the received mobile ID or member ID to the transaction control means 12, and the transaction control means 12 performs payment settlement processing for the goods and services and attaches the mobile ID or member ID to the transaction contents. And ST7 for generating transaction data.

The authentication of the mobile phone 8 in the POS terminal 1 is performed by comparing a personal identification number or a password registered in advance as member data with a password input and authenticating the member card connected to the public communication line 5 or a dedicated line. A method of performing authentication based on authentication data returned from an authentication server 6 for authentication, and performing credit authentication based on credit data returned from a financial server 7 for notifying a credit limit of a membership card is added. Have been.

The sales management means of the store server 2 includes PO
A point management function for performing point processing such as point addition processing, point discount processing, and service addition processing of the corresponding member card based on the transaction data notified from the S terminal 1, and goods and services provided by the store to the mobile phone 8. Product menu providing function to provide a menu of mobile phones 8
Reservation sales function that accepts reservation sales of products and services by using the service, reception response function that returns a reception response e-mail when ordering goods and services, reservation sales, membership card application, etc. from mobile phone 8, If there is a request to disclose the member's transaction data, we will accept the request for disclosure and send a transaction data e-mail, and send sales promotion e-mails such as product and service notifications, event notifications, sales campaign notifications, etc. A function to send a sales promotion mail to be sent is added.

FIG. 2 is a block diagram of a main part of a second embodiment of the POS transaction management system using a mobile phone according to the present invention, and FIG. 3 is a POS using a mobile phone according to the present invention.
A detailed configuration of a POS transaction management system using a mobile phone according to the present invention will be described with reference to a main part block diagram of a third embodiment of the transaction management system. P of the second and third embodiments
The OS transaction management system is a POS system installed in a store that provides and sells products and services to customers. The OS transaction management system is a POS system that exchanges and connects packet communication devices through a packet communication center 9 and a public communication line 5. A mobile phone 8 of a customer-owned packet communication means for communication connection with a communication device of the type, a local communication line 3 such as a LAN or a wireless LAN installed in a store, and a local communication line 3 connected through a firewall 3A. Communication control unit 43 having a communication control unit 43a for controlling communication with the Internet and a line control unit 43b for controlling communication connection with the public communication line 5, an HP control unit 41a for controlling HP, and a mail control for controlling mail. HP control means 41 having a unit 41b and a reception data transfer unit 41c for transferring reception data such as HP and mail;
W having an HP file 42a storing P data and a mail file 42b storing mail data
A WEB server 4 comprising EB storage means 42; a transaction input unit 11b for inputting transaction data of goods and services; an operation input unit 11a for inputting operations relating to transactions; a barcode input unit 11c for inputting barcodes; Input means 1 having a card reader unit 11d for inputting and outputting data of a kind
1, an authentication unit 13 for authenticating the customer's mobile phone 8 as a membership card, and a card transaction control unit 12a for controlling transactions by the membership card based on the transaction data input by the operation input unit 11, based on the transaction data. Transaction control means 12 having a point control unit 12b for performing point control of the membership card and a receipt data generation unit 12c for generating receipt data based on the transaction data, and a display data generation unit for generating display data from the transaction data. A display control means 14 having a display section 14b for displaying and outputting display data, a display section 14c for presenting the display data to the customer, a display control section 14d for controlling the display section 14b and the display data generation section 14a; A communication control unit 15 for making a communication connection with the printer and a receipt creating unit 16 for printing and outputting receipt data. That the POS terminal 1, campus communication line 3
And a member registration unit 22a for registering a member ID using the mobile phone 8 as a member card of a store and updating the member card, and a member card issuing unit 22b for issuing a member card. Member management means 2
2, a transaction management unit 23 having a sales management unit 23a for managing sales data of the POS terminal 1, a WEB control unit 24a for controlling the operation of the WEB server 4, and the WEB server 4
Web data receiving unit 24b for receiving Web data such as HP data and mail data from the Internet, Web data transmitting unit 24c for transmitting Web data to the Web server 4, and data type determination for determining the type and transfer destination of the received Web data WEB control means 24 having a section 24d, a member data file 25a storing and registering member data such as a member ID, a card registrant, a mobile ID, and a payment method, and a mail address file storing member mail addresses. 25b, a product data file 25c storing product data of products and services provided by the store, a sales data file 25d storing sales data of products and services, and a point data file 25f storing point data. A data storage means 25 having
The store server 2 includes an operation input unit 27 and a display unit 26 as a standard configuration.

The operation input means 11 of the POS terminal 1 includes
Authentication for inputting a membership card authentication request to a password input unit 11e for inputting a PIN or password of a member card, and to an authentication server 6 for authenticating a member card connected to the public communication line 5 or a dedicated line. Operation unit 11f, financial server 7 for giving credit of member card
Operation unit 1 for inputting a credit request for a membership card
1g, a payment operation unit 11h for confirming and inputting payment with a membership card, and the like are additionally provided.

The transaction control means 12 of the POS terminal 1 includes
A payment confirmation unit 12d for confirming and requesting payment by a member card using the mobile phone 8 and transaction data obtained by adding a mobile ID or a member ID to the transaction contents of goods or services are transmitted to the store server 2 via the private communication line 3. Is additionally provided.

Further, the store server 2 has a reservation management unit 23 b that manages reservation of goods and services by the mobile phone 8.
And a reservation data file 25e for storing reservation data, an order management unit 23c for performing order management, a product menu management unit 23d for providing a product menu of the store to the mobile phone 8,
When a request for the member's cumulative transaction data is received, the transaction data management unit 23e that discloses the cumulative transaction data stored and registered in the transaction data file 25h via the WEB server 4 is stored and registered in the sales promotion mail file 25i. A sales promotion management unit 23f and the like for sending sales promotion mails, such as notifications of products and services, events, and sales campaigns, to the member's mobile phone 8 are additionally provided.

[Prerequisites of the present system] The POS transaction management system using a mobile phone according to the present invention is based on a POS transaction management system according to the prior art, and is provided with a mobile phone 8 using packet communication means. Is converted into a membership card for the store or company. Further, a WEB server 4 for operating HP and e-mail is installed in the corresponding company, and the mobile phone 8 and the store server 2 are communicatively connected via the Internet. The mobile phone 8 used in this system incorporates an Internet browser function and a mail tool by packet communication means in addition to voice communication means. The mobile phone 8 of the embodiment shown in FIGS. 1 to 3 includes a packet communication unit 81, a dial key or data input key 82, a cursor key or operation key 83, a voice input unit 85, a voice output unit 86, and a display unit 8.
4 and a built-in Internet browser function and a mail tool. Even a PDA (Personal Digital Assistance) having the packet communication means 81 or a general portable personal computer having an Internet browser can be used instead of a mobile phone.

[Data Transmission with Mobile Phone] Mobile Phone 8
Makes a connection contract with a telephone line company and registers the contract telephone number and mail address in the server of the packet communication center 9. Generally, the contract telephone number and the e-mail address are the same number, but the e-mail address can be registered with an alias and a password. In order for the customer to access the corresponding store, the URL of the corresponding WEB server 4 is entered in the data input key 82.
(Uniform Resource Locator) or a mail address is input, and a call operation is performed using the operation keys 83. The URL or mail address to which the contract telephone number is attached is called from the packet communication means 81 as call data.

The URL or mail address once input is additionally registered in a built-in bookmark memory or address memory, and can be called only by operating the operation key 84 from the next time.

The outgoing call data is transmitted to the packet communication center 9.
When the contracted telephone number is authenticated, the connection is exchanged to the WEB server 4 of the company via the public communication line 5 or the dedicated communication line. The contract phone number is
It is stored and registered in the internal nonvolatile memory of the mobile phone 8 and cannot be changed from outside. Therefore, there is no exchange connection by talking about a third-party mobile phone.

[Member Card Registration] There are two methods for registering a member card of the mobile phone 8. The first method is to bring the mobile phone 8 to the store and operate the operation input unit 27 of the store server 2.
The user performs predetermined input operations such as customer name, mobile phone number, e-mail address, contact address, payment method, interest, and family structure. The member registration unit 22a assigns a member ID to the input data and stores the input data in the member data file 25a and the mail address file 25b. Further, in order to maintain security, a personal identification number or a password may be registered at the same time.

The second method is to use the mobile phone 8 to
The user accesses the member registration HP registered in the HP file 42a of the EB server 4 and performs a predetermined input operation on the HP in the same manner as the first method. The HP control unit 41a separates and outputs input data such as a customer name, a mobile phone number, an e-mail address, a contact address, a payment method, an interest, and a family structure.
The reception data transfer unit 41c transmits the input data to the store server 2
Is transferred to the member registration unit 22a. Subsequent operations are the same as in the first method, and a description thereof will be omitted.

[Issue of Member Card] The member card issuing unit 22b issues a member card. In the membership card of the first method, the membership card data, URL, mail address and the like are manually stored and registered in a predetermined memory of the browser function unit of the mobile phone 8. In the membership card of the second method, the membership card data is transmitted from the web data transmission unit 24c to the HP control unit 41a via the private communication line 3. The HP control unit 41a returns the HP data obtained by adding the URL and the mail address to the received membership card data to the corresponding mobile phone 8. The HP data received by the mobile phone 8 is downloaded to a predetermined memory of the browser function unit.

[Input and Processing of Transaction Data] Product data of products and services are input by an operation input unit 11a and a barcode input unit 11c, and input / output from a credit card is input by a card reader unit 11d. Quantity, data change,
Transaction operations such as totalization and settlement are performed by the transaction input unit 11b. If the payment is cash or a general credit card,
Transaction data in which an item, a product number, a quantity, a unit price, an amount, a tax amount, a total amount, and the like are calculated by a transaction management unit (not shown) is generated and displayed on the display unit 14b and the customer display unit 14c. At this time, the point control unit 12b refers to the point data in the point data file 25f to perform a price discount process. When payment is made with the approval of the customer, the receipt data generation unit 12c generates receipt data, and the receipt creation unit 16 prints out the receipt data and issues a receipt. The transaction data is notified to the sales management unit 23a of the store server 2 via the local communication line 3, and the sales management unit 23a assigns a transaction number and is additionally registered in the sales data file 25d. 22c adds and registers the point data of the point data file 25f.

[Authentication of Mobile Phone] In the case where a member card using the mobile phone 8 is used instead of the above-mentioned credit card payment, the POS transaction management method and the POS transaction management system of the present application are used. Authentication as a membership card by the mobile phone 8 has four ranks. The first stage is authentication by the server of the packet communication center 9 described above. In the second stage, in addition to the first stage, the personal identification number or password is input from the personal identification input unit 11e, and the personal identification confirmation unit 13a authenticates the personal identification number or password registered in the member data file 25a. Another password input is performed from the mobile phone 8 via the packet communication center 9 and the public communication line 5.

In the third stage, the authentication operation unit 11f is operated and input, and the authentication request unit 13b attaches predetermined data to the authentication server 6 for authenticating the member card connected to the public communication line 5 or the dedicated line. Request authentication, and perform authentication based on the authentication data returned from the authentication server 6. In the fourth stage, the credit operation unit 11g is operated and input to the credit request unit 1g.
3c attaches predetermined data, requests a credit to the financial server 7 for notifying the credit limit of the member card connected to the public communication line 5 or the dedicated line, and applies the credit data responding from the financial server 7 to the credit server. Authenticate including credit limit based on

[Payment for Mobile Phone Use] Payment for mobile phone use is possible only with the mobile phone 8 authenticated by the authentication means 13 of the POS terminal 1. The transaction notification unit 12e generates transaction data obtained by adding a mobile ID or a member ID to the above-mentioned sales transaction data, and sends the transaction data to the transaction data management unit 23e of the store server 2 via the local communication line 3. Mobile phone 8
If the payment method is required to be approved by the above operation, the payment operation unit 11h performs a payment confirmation operation. Customer confirms payment HP
When a payment confirmation is requested and an approval operation is performed, the approval command is transmitted and input via the packet communication center 9, the public communication line 5, and the WEB server 4. The payment confirmation unit 12d generates a payment confirmation status, displays the payment confirmation status on the display control unit 14, and issues a transaction data notification instruction to the transaction notification unit 12e.

The transaction data management unit 23e additionally registers the notified transaction data in the transaction data file 25h for each member ID. The cumulative transaction data in the transaction data file 25h is charged to the corresponding financial institution on a monthly basis.

[Reservation and Order Using Mobile Phone] Using a mobile phone 8 for reservation or sale posted on the WEB server 4, a product or service can be reserved and an order can be input using the mobile phone 8. The reservation data is transferred from the HP control means 41 to the reservation management section 23b of the store server 2, and the reservation data file 25
e is stored and registered. The order data is transferred to the order management unit 23c, stored and registered in an order data file (not shown), and the payment is added and stored in the transaction data file 25h. At this time, it goes without saying that the payment is confirmed to the mobile phone 8 through the HP. At the time of receiving reservations, orders, payment confirmations, and the like through the HP, the reception response mail and voice data stored in the response data file 25g are attached to the HP data and transmitted to the mobile phone 8.

[Sales Promotion Using Mobile Phone] The sales promotion management unit 23f transmits sales promotion mails such as product and service notices, event notices, and sales campaign notices stored in the promotion mail file 25i to member data. The information is referred to and sent to the target mobile phone 8. In addition, we will use your e-mail to receive orders for daily necessities, products, prepared foods, etc. and home delivery.

[Disclosure of Transaction Data] When a customer makes a request for disclosure of his / her own accumulated transaction data by using the transaction data disclosure page on the HP of the WEB server 4, the disclosure request data and the mobile ID are transmitted to the premises. The data is transferred to the store server 2 via the line 3. The transaction data management unit 23e reads out the accumulated transaction data of the corresponding member stored in the transaction data file 25h, and sends it via the web data transmission unit 24c and the communication control unit 15 to the mail control unit 41 of the web server 4.
b. The mail control unit 41b generates a cumulative transaction data mail of the corresponding member and outputs the mail to the corresponding mobile phone 8 via the public communication line 5 and the packet communication center 9.

[0037]

The present invention is embodied in the manner described above, and has the following effects. The member management means of the store server stores and registers the mobile phone as a membership card in the data storage means, and at the time of sales transaction of goods and services, the customer uses the registered mobile phone to register the H of the corresponding store.
P; a step in which the packet communication center authenticates the mobile phone based on the call data of the mobile phone and a relay to a web server of the store via a public communication line or a dedicated line; The HP control means of the server transfers the received mobile ID of the mobile phone to the store server, and the member management means of the store server refers to the member data stored and registered in the data storage means,
Confirming the mobile ID and transferring it to the corresponding POS terminal; authenticating the mobile ID or member ID received by the authentication means of the POS terminal to the transaction control means;
Transaction control means for performing payment and settlement processing of goods and services, and generating transaction data in which the mobile ID or the member ID is attached to the transaction contents. We have proposed a POS transaction management method and POS transaction management system that can reliably provide menus, reserve services, remotely order, and settle payments.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram of a first embodiment of a POS transaction management system using a mobile phone according to the present invention.

FIG. 2 is a main part block diagram of a second embodiment of the POS transaction management system using a mobile phone according to the present invention.

FIG. 3 is a main part block diagram of a third embodiment of the POS transaction management system using a mobile phone according to the present invention.

FIG. 4 is an operation flowchart of the POS transaction management system using a mobile phone according to the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 POS terminal 2 Store server 3 Premise communication line 3A Firewall 4 WEB server 5 Public communication line 6 Authentication server 7 Financial server 8 Cellular phone 9 Packet communication center 11 Operation input means 11a, 27 Operation input section 11b Transaction input section 11c Bar code Input unit 11d Card reader unit 11e Password input unit 11f Authentication operation unit 11g Credit operation unit 11h Payment operation unit 12 Transaction control means 12a Card transaction control unit 12b Point control unit 12c Receipt data generation unit 12d Payment confirmation unit 12e Transaction notification unit 13 Authentication Means 13a Password confirmation unit 13b Authentication request unit 13c Credit request unit 14 Display control unit 14a Display data generation unit 14b, 26, 84 Display unit 14c Customer display unit 14d Display control unit 15, 21, 43a Communication control unit 16 Receipt creation unit 2 Member management unit 22a Member registration unit 22b Member card issuing unit 22c Point management unit 23 Transaction management unit 23a Sales management unit 23b Reservation management unit 23c Order management unit 23d Product menu management unit 23e Transaction data management unit 23f Sales promotion management unit 24 WEB control Means 24a Web control unit 24b Web data reception unit 24c Web data transmission unit 24d Data type determination unit 25 Data storage unit 25a Member data file 25b Email address file 25c Product data file 25d Sales data file 25e Reserved data file 25f Point data file 25g Response Data file 25h Transaction data file 25i Promotional mail file 41 HP control means 41a HP control unit 41b Mail control unit 41c Received data transfer unit 42 W B storage means 42a HP file 42b mail file 43 communication control unit 43b line control unit 81 the packet communication unit 82 dial keys or the data input keys 83 Cursor keys or the operation keys 85 voice input unit 86 audio output unit

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Claims (26)

[Claims] 1. A POS transaction management system installed in a store or facility (hereinafter collectively referred to as a store) that provides and sells goods and services to customers, comprising: a packet communication center that exchanges and connects packet communication devices; A mobile phone by a packet communication means owned by a customer that is connected to the communication device of the store via a communication line, and a LAN (Local Area Network) installed in the store
Communication line such as a wireless LAN or a wireless LAN, operation input means for inputting transaction data and operation input for sales of goods and services, authentication means for authenticating a customer's mobile phone as a membership card, and based on the input transaction data. A POS terminal having transaction control means for performing transaction control using the member card, display control means for displaying the transaction data, and a communication control unit for performing communication connection with the private communication line; A communication control unit for communicating with the member, a member management means for registering a member ID (number) using the mobile phone as a member card of a store and updating and managing the member card, and a homepage for the member (hereinafter referred to as HP and Web control means for controlling WEB functions such as e-mail (hereinafter abbreviated as e-mail), and transaction data of the POS terminal. Communication control for performing communication connection control between the local communication line and the public communication line connected via a firewall, and a store server having transaction management means for managing and a data storage means for storing member data and transaction data. Means, HP control means for controlling the HP and mail,
Using a POS transaction management system comprising a web server having web storage means for storing P data and mail data, the member management means of the store server stores the mobile phone in the data storage means and a membership card Storing and registering the data, and selling the product or service by using the registered mobile phone to access the HP of the store using the registered mobile phone. Authenticating the mobile phone based on the above and relaying to the WEB server of the store via the public communication line or the dedicated line; and H of the WEB server.
A step in which the P control means transfers the received telephone number or address of the mobile phone (hereinafter collectively referred to as a mobile ID) to the store server, and the member management means of the store server stores and registers the data in the data storage means. Referring to the member data, confirming the mobile ID and transferring the mobile ID to the corresponding POS terminal;
Authenticating and inputting the D or member ID to the transaction control means, the transaction control means performing payment settlement processing for the goods and services, and adding the mobile ID or the member ID to the transaction contents.
Generating a transaction data with D attached to the POS transaction management method using a mobile phone. 2. The mobile phone according to claim 1, wherein the authentication means of the POS terminal authenticates the mobile phone by collating a personal identification number or a password registered in advance as member data with a personal identification input. POS transaction management method using telephone. 3. The authentication means of the POS terminal authenticates the mobile phone based on authentication data returned from an authentication server for authenticating a member card connected to the public communication line or the dedicated line. The method for managing POS transactions using a mobile phone according to claim 1. 4. The credit limit of the mobile phone based on credit data returned from a financial server for notifying a credit limit of a member card connected to the public communication line or the dedicated line. 2. A P for using a mobile phone according to claim 1, wherein
OS transaction management method. 5. The PO according to claim 1, wherein a payment operation function for performing a payment operation using the mobile phone is added to the operation input means of the POS terminal.
S transaction management method. 6. The POS transaction management using a mobile phone according to claim 1, wherein the transaction control means of the POS terminal is provided with a payment confirmation function for confirming and displaying payment approval from the mobile phone. Method. 7. The mobile phone according to claim 1, wherein the transaction control means of the POS terminal is provided with a transaction data notification function for notifying the shop server of the transaction data via a private communication line. POS transaction management method using telephone. 8. Point management for performing point processing such as point addition processing, point discount processing, service addition processing, and the like for the corresponding member card to the sales management means of the store server based on the transaction data notified from the POS terminal. 2. The POS transaction management method using a mobile phone according to claim 1, wherein a function is added. 9. The mobile phone according to claim 1, wherein the sales management means of the store server is provided with a product menu providing function of providing a menu of products and services provided by the store to the mobile phone. POS transaction management method using telephone. 10. The POS using a mobile phone according to claim 1, wherein the sales management means of the store server is provided with a reservation sales function for receiving a reservation sales of goods and services using the mobile phone. Transaction management method. 11. The sales management means of the store server, orders and reservation sales of goods and services from the mobile phone,
2. The POS transaction management method using a mobile phone according to claim 1, wherein a reception response function for returning a reception response mail when a membership card application or the like is received is added. 12. When the sales management means of the store server receives a request for disclosure of past transaction data of the relevant member from the mobile phone, the request for disclosure is accepted and a mail of the relevant transaction data is sent to the mobile phone. 2. The POS transaction management method using a mobile phone according to claim 1, further comprising a transaction data disclosure function. 13. A sales promotion mail sending function for sending sales promotion mails such as product and service announcements, event announcements, and sales campaign announcements to a member's mobile phone to the sales management means of the store server. The POS using a mobile phone according to claim 1, characterized in that:
Transaction management method. 14. A POS system installed in a store that provides and sells goods and services to customers, wherein the POS system communicates with the store via a packet communication center for switching connection between packet communication devices and a public communication line. Communication control between a mobile phone by a packet communication means owned by a customer connected to the apparatus, a local communication line such as a LAN or a wireless LAN installed in the store, and the local communication line connected via a firewall Communication control means having a communication control section for performing communication control and a line control section for performing communication connection control with a public communication line; an HP control section for controlling the HP; a mail control section for controlling mail; and reception of HP and mail. HP control means having a reception data transfer unit for transferring data, and an HP file storing HP data and a mail storing mail data. Web server comprising Web storage means having a security file, a transaction input unit for inputting transaction data of goods and services, an operation input unit for inputting operations relating to transactions, a barcode input unit for inputting barcodes, and cards. An operation input unit having a card reader unit for performing input / output of, an authentication unit for authenticating a customer's mobile phone as a member card, and performing a transaction using the member card based on the transaction data input by the operation input unit. A transaction control unit having a card transaction control unit for controlling, a point control unit for performing point control of the member card based on the transaction data, and a receipt data generation unit for generating receipt (receipt) data based on the transaction data; A display data generation unit for generating display data from the transaction data, a display unit for displaying and outputting the display data, and the table POS comprising: display control means having a display control section for controlling a display section and a display data generating section; a communication control section for making a communication connection with the private communication line; and a receipt creating section for printing out the receipt data. A terminal, a communication control unit for communicatively connecting to the private communication line, a member registration unit for registering a member ID (number) using the mobile phone as a member card of a store and updating the member card, and issuing a member card. Member management means having a member card issuing unit for managing the sales data of the POS terminal, transaction management means having a sales management unit for managing the sales data of the POS terminal, a WEB control unit for controlling the operation of the WEB server, and H from the WEB server.
It has a web data receiving unit that receives web data such as P data and mail data, a web data transmitting unit that sends web data to the web server, and a data type determining unit that determines the type and transfer destination of the received web data. WEB control means, a member data file storing and registering member data such as the member ID, card registrant, mobile ID, and payment method, a mail address file storing member mail addresses, and merchandise provided by the store Store comprising a product data file storing product data of products and services, a sales data file storing sales data of products and services, and a point data file storing point data. A POS transaction management system comprising a server. 15. The POS transaction management system according to claim 14, wherein a password input unit for inputting a password or a password of a membership card is additionally provided in the operation input means of the POS terminal. 16. An authentication operation for inputting a request for authentication of the member card to an authentication server for authenticating a member card connected to the public communication line or the dedicated line in an operation input means of the POS terminal. 15. The POS transaction management system according to claim 14, further comprising a unit. 17. A credit request for the member card is input to a financial server for notifying a credit limit of a member card connected to the public communication line or the dedicated line to operation input means of the POS terminal. 15. The POS according to claim 14, wherein a credit operation unit is additionally installed.
Transaction management system. 18. The personal computer according to claim 14, wherein a payment operation unit for confirming and inputting payment with the membership card is additionally installed in the operation input means of the POS terminal.
OS transaction management system. 19. The POS transaction according to claim 14, wherein the transaction control means of the POS terminal additionally includes a payment confirmation unit for confirming and requesting payment with the membership card using the mobile phone. Management system. 20. A transaction notifying section for notifying the store server of transaction data obtained by adding a mobile ID or a member ID to the transaction content of a product or service to the transaction control means of the POS terminal via the private communication line. 15. The POS transaction management system according to claim 14, further comprising: 21. The POS transaction management system according to claim 14, wherein a point management unit that updates and manages the point data of the membership card is additionally installed in the member management means of the store server. 22. The POS transaction management system according to claim 14, wherein a reservation management unit for performing reservation management of goods and services by the mobile phone is additionally installed in the transaction management means of the store server. 23. The POS transaction management system according to claim 14, wherein an order management unit for managing an order of goods and services by the mobile phone is additionally installed in the transaction management means of the store server. 24. An apparatus according to claim 1, further comprising a merchandise menu management section for providing a merchandise menu of the store to the mobile phone in the transaction management means of the store server.
4. The POS transaction management system according to 4. 25. A transaction data management unit for disclosing the cumulative transaction data of the member via the WEB server when a request for the cumulative transaction data of the member is received from the mobile phone is added to the transaction management means of the store server. The POS transaction management system according to claim 14, wherein the POS transaction management system is installed. 26. The transaction management means of the store server further includes a sales promotion management unit for sending sales promotion mails such as product and service notices, event notices, and sales campaign notices to the member's mobile phone. The POS transaction management system according to claim 14, wherein: