JP2002318985A - Service purchase information notifying device and method, and processing program therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a service purchase information notifying device allowing a user who purchases a service to easily reuse it with purchase information as data and a service providing agent to simultaneously report sales promotion information to the user. SOLUTION: This service purchase information reporting device 110 comprises a first memory part 240 for storing the network address information and individual identification information of an applicant user who applied a user registration; an input part 210 for inputting individual identification information in the purchase of the service by the applicant user purchases; a retrieval part 230 for retrieving corresponding address information from the first memory part 240 based on the individual identification information, reading the settlement information for the purchase of the service from a resistor part 220, and reading the sales promotion information from a second memory part; and a transmission part 260 for transmitting the settlement information and sales promotion information to the terminal device of the applicantion user corresponding to the address information just after the purchase by the application user.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a service use information notifying apparatus, a method thereof, and a processing program thereof, which enable a service provider to provide service purchase information in real time via the Internet. Things.

[0002]

2. Description of the Related Art Conventionally, between a service provider that provides services such as buying and selling goods and a user (customer) who purchases the services, based on the goods transaction information posted via the Internet, the goods are sold. Trading is taking place.
At this time, the settlement procedure is mainly performed by a credit service. In this credit card system,
The credit service provider collectively notifies the user who purchased the service provided by the service provider using a credit card once a month about the usage details of the credit card by mail. Also, at a retail store of a service provider, a receipt paper is issued when the user purchases a service.

[0003]

As described above, in the current receipt issuing system, a user can use a retail store,
When purchasing a service provided at a supermarket, a convenience store, or the like, there is no way to grasp the expenditure status mainly from the information on the receipt paper individually passed at each store. For this reason, for example, in order to reflect the detailed service purchase status in a household account book database or the like built in the personal computer, there is a trouble that the paper receipt is stored without discarding and then input to the personal computer later. In addition, when conducting online shopping via the Internet, billing after purchasing a service may be accurately understood for the first time by a monthly notice sent from a credit service provider. there were.

[0004] On the other hand, from the viewpoint of a service provider, it is regrettable that when a user purchases a service, if a receipt or the like is given to the user, immediately after that, the relationship with the user is lost. For this reason, event information, new product information, bargain information, or coupon information has been attached to a paper receipt even after the sale of the service in order to establish a relationship with the user. However, the amount of information attached to paper receipts is limited, and it is often discarded by anyone other than the user who keeps them in order to reflect them in the household account book. Did not read enough. Also, if personal information such as the address and name of the user is available at a credit service provider, etc., and the product information is to be notified to the user, direct mailing by postal mail requires a mailing cost. The number of copies was limited to some extent, and the effect was less than expected.

[0005] The present invention has been made in view of the above-mentioned problems, and an object of the present invention is to allow a user who has purchased a service to grasp the service purchase information as data in real time, thereby re-creating the database management. It is an object of the present invention to provide a service purchase information notifying device, a method thereof, and a processing program thereof, which make it easy to use and can simultaneously notify sales promotion information to a user.

[0006]

Means for Solving the Problems (1) In order to achieve the above object, a method for notifying service purchase information according to the present invention manages the balance of a service provider with respect to the purchase and sale of services, which is connected to the Internet network. In addition, based on the first storage means for storing the address information and personal identification information possessed on the Internet of the application user who has applied for user registration among the users who purchase the service, information on the service purchase and sale. Is a service purchase information notification method for notifying a user of a service that personal information is input when an application user purchases a service. , Search for the corresponding address information, and immediately after the purchase of the application user, the settlement information of the service purchase And transmits to the end device.

(2) Further, in the above (1), the service purchase information notifying method according to the present invention employs event information,
The information processing apparatus further includes second storage means for storing promotion information including new service information and discount information, and the search means reads and transmits the promotion information from the second storage means before executing the transmission means. The sales promotion information is transmitted together with the settlement information by means.

(3) The credit service use information notification method according to the present invention relates to the use of a credit service connected to an Internet network and received from a service provider communication device of a service provider via the Internet. It manages usage information including personal identification information and settlement information, and stores the address information and personal identification information on the Internet of the users who applied for user registration among the users who use the credit service. A credit service use information notifying method for notifying the credit service user of the settlement information based on the first storage means, wherein the service provider communication device is used when the application user uses the credit service. Receiving the entered personal identification information,
Based on the received and acquired personal identification information, the corresponding address information is searched from the first storage means, and immediately after the use of the application user, the settlement information of the credit service is applied to the application corresponding to the address information. The information is transmitted to the user terminal device.

(4) In the above (3), the credit service use information notifying method according to the present invention further comprises a second storage means for storing sales promotion information including event information, new service information or discount information. It is characterized in that sales promotion information is read from the second storage means before transmission, and sales promotion information is transmitted together with settlement information at the time of transmission.

[0010]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Embodiments of the present invention will be described below in detail with reference to FIGS. FIG. 1 shows an overall system diagram in which a service purchase information notification device according to the present invention is used in the first embodiment. FIG. 2 is a block diagram showing the configuration of the service purchase information notification device according to the present invention in the first embodiment. FIG.
1 shows an overall system diagram in which a credit service use information notification device according to the present invention is used in the embodiment. FIG. 4 is a block diagram showing a configuration of a credit service use information notification device according to the present invention in the second embodiment.

(First Embodiment) FIG. 1 is a diagram showing an example of a system configuration in which a service purchase information notification device 110 according to the present invention is used. In this system, a service purchase information notification device 110 provided by a service provider such as a retail store, supermarket, or convenience store that provides services such as product sales, and a user 1 who purchases a service
The personal computer (hereinafter, referred to as PC) 120 and the portable terminal device 130 of the 50 are connected to the Internet network (hereinafter, referred to as IP network) 1.
40 are connected. It should be noted that among the users, those who wish to notify service purchase information in the present invention and have applied for user registration are defined as "applied users" and will be used below.

The configuration of the service purchase information notification device 110 will be described below with reference to FIG. The service purchase information notification device 110 includes an input unit 210, a register unit 22
0, a search unit 230, a first storage unit 240, a second storage unit 250, and a transmission unit 260.

The first storage section 240 stores personal identification information of the application user and address information on the network. The personal identification information is information for specifying an individual, and a customer code or a telephone number is used. The address information is an electronic mail address in the present embodiment. Second
Storage unit 250 stores sales promotion information such as event information, new service information, bargain information, or discount information. The input unit 210 has a function of inputting personal identification information as customer information of the application user when the application user purchases the service. Register section 220
Has a function of performing the payment when the user and the subscribed user purchase the service. Search unit 230
Has a function of searching the first storage unit 240 based on the personal identification information input from the input unit 210, and reading out the corresponding address information when the corresponding personal identification information is detected. Also, the search unit 230 has a function of reading desired information from the register unit 220 and the second storage unit 250 almost at the same time. Transmission section 260
Has a function of transmitting an e-mail to the corresponding address information based on each information read by the search unit 230.

Next, the operation of the service purchase information notification device 110 will be described with reference to the step numbers in FIG.

[0015] When an application user purchases a service and pays the amount (step), personal identification information, which is customer information of the application user, is read from input unit 210 (step). As a means for reading, for example, means for reading personal identification information converted into a bar code from a customer card which the application user has in advance using a bar code reading device is used. The input unit 210
This personal identification information is transmitted to the search unit 230.

The search section 230 searches the first storage section 240 based on the personal identification information, and when matching information is detected, reads the corresponding address information (step). If no matching information is detected, an error is output and no further operation is performed. next,
The search unit 230 reads out the adjusted information from the register unit 220 (step). This settlement information, for example,
User name, date and time of purchase, purchase item, purchase price, payment amount,
Information such as fishing. Further, the search unit 230 reads out the stored sales promotion information from the second storage unit 250 (step). The transmitting section 260 attaches the settlement information and the sales promotion information to an e-mail addressed to the address information and transmits the electronic mail (step). Later, the application user can use the PC 120 or the mobile terminal 130
Confirm this e-mail.

[0017] Thus, the application user can obtain payment information such as the purchased service and the amount thereof as electronic information at home, copy the data without directly inputting it to a household account database or the like, and copy the data. Can be utilized. Further, for example, when the application user is an employee, the settlement information can be immediately transmitted to the PC that performs the accounting processing of the company. In addition, by legally obtaining the email address of the application user,
Members in real time and continuously (the above-mentioned application users)
Can be recruited, and the sales promotion information can be introduced together with the approval of the application user, so that the customer can be fixed.

(Second Embodiment) FIG. 3 is a diagram showing an example of a system configuration in which a credit service use information notifying device 320 according to the present invention is used. The above-described first embodiment refers to a service provider 320 that provides a service.
And the application user's PC 330 or mobile terminal device 340
And that a credit service provider 310 exists.

In this system, a register terminal (not shown) of a service provider that provides services such as merchandise sales, and a credit service use information notification device 320 that provides a credit service of the credit service provider are provided. , For example, via the Internet. Credit service usage information notification device 320 and user 150 who purchases the service
(Hereinafter referred to as PC) 330 and portable terminal device 340 are connected to the Internet network (hereinafter referred to as IP network) 350.
Connected through. In addition, among the credit service users, a person who desires the notification of the credit service usage information in the present invention and applies for the user registration is defined as an “applied user”, and will be used below.

The configuration of the credit service use information notifying device 320 will be described below with reference to FIG. It should be noted that a part of the description that can be regarded as overlapping with the description of the first embodiment is partially omitted. The credit service usage information notification device 320 includes a receiving unit 410, a register unit 42
0, a search unit 430, a first storage unit 440, a second storage unit 450, and a transmission unit 460.

The first storage section 440 has the same function as the first storage section 240 described above. In this case, the personal identification information is used when the credit service is first registered.
A registration number set in a credit card may be used. The second storage unit 450 stores the first storage unit 250 described above.
It has the same function as. The receiving unit 410 has a function of receiving personal identification information, which is customer information of the application user, from a register terminal (not shown) of the service provider 300 when the application user uses the credit service. The register section 420 has a function of paying out the credit service when the user and the subscribed user purchase the service. Search unit 43
No. 0 has a function of searching the first storage unit 440 based on the personal identification information received by the receiving unit 410, and reading out the corresponding address information when the corresponding personal identification information is detected. At substantially the same time, the search unit 430 has a function of reading desired information from the register unit 420 and the second storage unit 450. Transmission section 460
Has a function of transmitting an e-mail to the corresponding address information based on each information read by the search unit 430.

Next, the operation of the credit service usage information notifying device 320 will be described with reference to the step numbers in FIG.

In the place of the service provider 300, an application user purchases a service using a credit service. At the same time, personal identification information as customer information of the application user is read into a register terminal (not shown) of the service provider. The settlement information and the personal identification information, which are the usage information based on the credit, are received by the receiving unit 410 of the credit service usage information notification device 320 of the credit service provider 310 (step). After the payment information is stored in the register section 420 (step), the payment processing is performed on the service provider 300 based on the payment information. The receiving unit 410
This personal identification information is transmitted to the search unit 430.

The search unit 430 searches the first storage unit 440 based on the personal identification information, and when matching information is detected, reads the corresponding address information (step). If no matching information is detected, an error is output and no further operation is performed. next,
The search unit 430 reads out the adjusted information from the register unit 420 (step). This settlement information, for example,
Information such as a store name, date and time of purchase, purchase item, purchase price, borrowing interest, and the like. Further, the search unit 430 reads out the stored sales promotion information from the second storage unit 450 (step). The transmission unit 460 attaches the settlement information and the sales promotion information to an e-mail addressed to the address information and transmits the e-mail (step). Later, the application user confirms the e-mail on the PC 120 or the portable terminal device 130 owned by the application user.

[0025] Thereby, the application user can obtain the settlement information such as the purchased service and the amount thereof as electronic information at home, copy the data without directly inputting it to a household account database or the like, and copy the data. Can be utilized. Further, since the sales promotion information can be introduced together with the approval of the application user, the customer can be fixed. Further, the application user can grasp the use state of the credit card in real time, and can early detect unauthorized use of the card.

The present invention is not limited to the example described with reference to FIGS. 1 to 4 described above, and various modifications can be made without departing from the gist of the present invention. For example, in the above-described first embodiment, the description has been made assuming that the personal identification information as the customer information is a customer code or the like described in a barcode. However, information indicating an e-mail address is directly written in the barcode. The registration information and the sales promotion information may be transmitted using this e-mail address. In this case, it is not necessary to store the personal identification information and the address information in the first storage unit 240 in FIG.
Thus, the step of searching the first storage unit 240 can be omitted. The above is also true for the second embodiment.

Although not particularly shown, the credit service use information notifying device according to the above-described second embodiment can also be used in a case where a credit service is settled at an online shopping place where shopping is performed via the Internet or the like. When used, a similar effect can be achieved. In this case, the service provider 300 in FIG. 3 posts the service information on a homepage on the net. The user browses the homepage, purchases a desired service using credits, and transmits the use information at this time to the above-described credit service use information notification device 320.
May be received by the receiving unit 410.

In the above-described embodiment, the settlement information is notified by e-mail via the Internet network. However, in the present invention, the settlement information can be notified as electronic information, and the sales promotion information can be transmitted together. If transmission is possible, the effects aimed at by the present invention can be achieved in any type of communication network.

In the above embodiment, a program for performing the processing may be stored as application software in a recording medium such as a hard disk. By doing so, it becomes possible to store and sell the program or the like on a portable recording medium such as a CD-ROM, or to carry the program.

[0030]

According to the service purchase information notifying device of the present invention, the application user can obtain the payment information such as the purchased service and the amount of the purchased service as electronic information at home and directly input it to the household account database or the like. Needless to say, it is possible to copy and use the data. Further, for example, when the application user is an employee, the settlement information can be immediately transmitted to the PC that performs the accounting processing of the company. Furthermore, by legally obtaining the e-mail address of the application user, members (the above-mentioned application users) can be recruited continuously in real time, and sales can be made upon approval of the application user. Since the promotion information can be introduced together, the customer can be fixed. Further, according to the credit service use information notifying device according to the present invention, the application user can obtain the payment information such as the purchased service and the amount thereof as electronic information at home and directly input the information to a household account database or the like. Instead, they can make copies and use that data. Further, since the sales promotion information can be introduced together with the approval of the application user, the customer can be fixed. Further, the application user can grasp the use state of the credit card in real time, and can early detect unauthorized use of the card.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating a configuration example of an entire system including a service purchase information notification device according to a first embodiment.

FIG. 2 is a block diagram illustrating a configuration example of a service purchase information notification device according to the first embodiment.

FIG. 3 is a block diagram illustrating a configuration example of an entire system including a credit service use information notification device according to a second embodiment.

FIG. 4 is a block diagram illustrating a configuration example of a credit service use information notification device according to a second embodiment.

[Explanation of symbols]

 100, 300: service provider 110: service purchase information notification device 120, 330: PC 130, 340: portable terminal device 140, 350: IP network 150, 360: user 210: input unit 220, 420: register unit 230 , 430: search units 240, 440: first storage units 250, 450: second storage units 260, 460: transmission unit 310: credit service provider 320: credit service use information notification device 410: reception unit

Claims (18)

[Claims] 1. A service provider, connected to the Internet network, for managing the balance of service purchases and sales of services,
A service purchase information notifying device for notifying a user of the service of information of the service purchase and sale, wherein a user who has applied for user registration among users who purchase the service owns on the Internet. First to store address information and personal identification information
Storage means, when the application user purchases the service, input means for inputting the personal identification information, and based on the personal identification information, from the first storage means,
Search means for retrieving the corresponding address information and reading settlement information for the purchase of the service; and immediately after the purchase of the application user, an application user terminal device corresponding to the address information for the settlement information Transmission means for transmitting the service purchase information to the service purchase information notification device. 2. The service purchase information notification device according to claim 1, further comprising: a second storage unit that stores sales promotion information including event information, new service information, or discount information, Before executing the transmitting means,
A service purchase information notifying device, wherein the sales promotion information is read from the storage means, and the sales promotion information is transmitted together with the settlement information by the transmission means. 3. The service purchase information notification device according to claim 1, wherein the transmission unit transmits the information using an electronic mail service. 4. It is connected to the Internet network and manages the balance of service purchase and sale of the service provider,
A service purchase information notifying device for notifying a user of the service of the information of the service purchase and sale, wherein when the application user purchases the service, an application for user registration is performed among users who purchase the service. Input means for reading the address information owned by the user on the Internet, search means for reading the settlement information of the purchase of the service, and immediately after the purchase of the application user, the settlement information And a transmitting unit for transmitting to the application user terminal device corresponding to the address information. 5. The service purchase information notifying device according to claim 4, further comprising storage means for storing sales promotion information including event information, new service information or discount information, and wherein said search means includes said transmission means. A service purchase information notifying device, wherein the sales promotion information is read from the storage unit before executing the sales promotion information, and the transmission unit transmits the sales promotion information together with the settlement information. 6. Based on usage information including personal identification information and settlement information regarding use of a credit service received via the Internet from a service provider communication device possessed by a service provider and connected to an Internet network, A credit service use information notifying device for notifying the user of the credit service of the settlement information, wherein a user who has applied for user registration among the users of the credit service is registered on the Internet. First storage means for storing possessed address information and personal identification information; and receiving the personal identification information input by the service provider communication device when the application user uses the credit service. Means, based on the personal identification information obtained by the receiving means. Searching means for retrieving the corresponding address information from the first storage means and reading out the settlement information of the credit service; and immediately after using the application user, the settlement information is stored in the address information. And a transmitting means for transmitting to the application user terminal device corresponding to (1). 7. The credit service use information notifying device according to claim 6, further comprising a second storage unit for storing sales promotion information including event information, new service information or discount information, and wherein the search unit is Before executing the transmitting means,
A credit service use information notifying device, wherein the sales promotion information is read from the storage means, and the sales promotion information is transmitted together with the settlement information by the transmission means. 8. The credit service use information notifying device according to claim 6, wherein the transmitting unit transmits using an electronic mail service. 9. It is connected to the Internet network and manages the balance of service purchases and sales of service providers,
Further, based on the first storage means storing the address information and personal identification information possessed on the Internet among the users who have applied for user registration among the users who purchase the service, the service purchase and sale are performed. A service purchase information notifying method for notifying the user of the service of the above-mentioned service, wherein when the application user purchases the service, the personal identification information is input, based on the personal identification information. , From the first storage means,
Searching for the corresponding address information, and transmitting settlement information of the purchase of the service to an application user terminal corresponding to the address information immediately after the purchase of the application user; Information notification method. 10. The service purchase information notifying method according to claim 9, further comprising a second storage unit for storing sales promotion information including event information, new service information, and discount information, and transmitting the information. A service purchase information notification method, wherein the sales promotion information is read from the second storage means beforehand and the sales promotion information is transmitted together with the settlement information at the time of the transmission. 11. A service purchase information notification method for connecting to an Internet network, managing the balance of service purchase and sale of a service provider, and notifying the user of the service of the service purchase and sale information, wherein the application When the user purchases the service, when the address information possessed on the Internet of the application user who applied for user registration among the users who purchase the service is read, the purchase of the service is performed. A service purchase information notification method, comprising: reading out the settlement information of the application user; and transmitting the settlement information to the application user terminal device corresponding to the address information immediately after the purchase by the application user. 12. The service purchase information notification method according to claim 11, further comprising storage means for storing sales promotion information including event information, new service information, and discount information, and A service purchase information notification method, comprising: reading out the sales promotion information from a second storage means; and transmitting the sales promotion information together with the settlement information at the time of the transmission. 13. Manages use information including personal identification information and settlement information relating to use of a credit service received via the Internet from a service provider communication device of a service provider connected to an Internet network, Also, based on the first storage means for storing address information and personal identification information possessed on the Internet of an application user who has applied for user registration among the users who use the credit service, A credit service use information notifying method for notifying information to a user of the credit service, wherein the personal identification information input by the service provider communication device when the application user uses the credit service. Based on the received and obtained personal identification information, Searching for the corresponding address information from the first storage means, and transmitting the settlement information of the credit service to an application user terminal corresponding to the address information immediately after the use of the application user. A credit service usage information notification method. 14. The credit service use information notification method according to claim 13, further comprising a second storage unit for storing sales promotion information including event information, new service information, or discount information, and Reading the sales promotion information from the second storage means and transmitting the sales promotion information together with the settlement information at the time of the transmission. 15. A service purchase information notification program for causing a computer to execute each processing in the service purchase information notification method according to any one of claims 9 to 12. 16. A credit service use information notification program for causing a computer to execute each process in the credit service use information notification method according to claim 13 or 14. 17. A computer-readable recording medium on which the service purchase information notification program according to claim 15 is recorded. 18. A computer-readable recording medium on which the program for notifying credit service use information according to claim 16 is recorded.