JP2002311936A - Electronic equipment - Google Patents

Abstract

PROBLEM TO BE SOLVED: To eliminate special operation for erasing an operation guidance image displayed at a display part. SOLUTION: A sensor 8 is provided which detects a state wherein an operation part 7 is to be operated. Once the sensor 8 detects the state wherein the operation is to be done, operation guidance information displayed at the display part 2 is erased.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a cash dispenser (cash dispenser), a ticket issuing terminal, and a POS.
(Point Of Sales: Point-of-Sale Information Management) The present invention relates to an electronic device such as a terminal having a display unit and an operation unit.

[0002]

2. Description of the Related Art For example, a cash dispenser in a bank is an electronic system that enables a depositor to withdraw cash from a savings account using a cash card, check the balance of the account, and enter a passbook. The cash dispenser is provided with a display unit capable of displaying an image and an operation unit for a depositor to perform an operation. The operation unit is
Normally, it consists of a numeric keypad for entering a password and a withdrawal amount, and a plurality of function keys arranged around the screen of the display unit. An image in which the item name indicating the input function is arranged at a position adjacent to the corresponding function key is displayed. In addition, the operation unit is a touch panel sensor arranged in front of the screen of the display unit, and the display unit displays an image in which necessary operation keys are arranged in the current operation state, and the depositor operates by touching the screen Some have made it possible.

As described above, in an electronic device such as a cash dispenser having a display unit and an operation unit, there is a case where an input function of the operation unit at the present time is specified by an image displayed on the display unit.

[0004] By the way, electronic devices such as cash dispensers and ticketing terminals are often operated by an unspecified number of users themselves, instead of being operated by a specialized operator.
For this reason, an operation guidance function for displaying a message image indicating operation guidance on the display unit when the operation method is unknown is generally provided, and a user who does not understand the operation method operates the operation guidance function. To check the operation method.

[0005]

However, in a conventional electronic device having an operation guidance function, the operation guide image is displayed on the front of the image displayed on the display unit. At least a part of the image, that is, the image specifying the input function at the present time of the operation unit has been hidden by the operation guide image. For this reason, the user who has confirmed the operation method based on the operation guide image has to delete the operation guide image before operating the operation unit, and an operation for deleting the operation guide image is required. In addition, if the user has little knowledge of electronic devices, it takes a long time to perform the operation for deleting the operation guidance image, or even does not know the operation for displaying the operation guidance image, and thus takes a long time. Have done
There was a case that later users were troubled.

The present invention has been made in view of such circumstances, and an object of the present invention is to eliminate the need for a special operation for erasing an operation guide image displayed on a display unit, thereby improving operability. An object is to provide an electronic device that can be improved.

[0007] In addition to the above-mentioned object, there is also an attempt to provide an electronic device that can automatically display an operation guide image for a user who is troublesome in operation, so that anyone can operate smoothly. Is what you do.

[0008]

According to a first aspect of the present invention, there is provided a display unit for displaying an image, an operation unit for performing an operation, and a guide for displaying operation guide information of the operation unit on the display unit. In an electronic device having a display control unit, an operation detection unit that detects a state in which an operation is to be performed on an operation unit, and a guide when the state in which an operation is to be performed is detected by the operation detection unit A guide erasing unit for erasing the operation guide information displayed on the display unit by the display control unit.

[0009] By adopting such means, when the user attempts to operate the operation unit, the operation guide information displayed on the display unit is automatically deleted. Therefore, no special operation for erasing the operation guide information is required.

[0010] The invention described in claim 2 of the present application is the above-described claim 1.
In the invention described in the above, an operation interval timer is provided for counting the time from when the operation is performed on the operation unit, and when the time measured by the timer elapses a preset time, the guidance display controller is operated. It is operated so that the operation guide information of the operation unit is displayed on the display unit.

[0011] By adopting such means, if the user operates the operation unit and is unsure of the next operation method, the operation guide information is automatically displayed. Therefore, a special operation for displaying the operation guide information on the display unit is not required.

[0012] The invention described in claim 3 of the present application is the above-described claim 1.
In the invention according to the second aspect, the operation unit is a touch panel sensor provided on a front surface of a screen of the display unit, and the display unit is
An operation image in which operation keys are arranged is displayed. Then, the guidance display control means displays operation guidance information for guiding the operation of the operation image on at least a part of the operation image displayed on the display unit.

[0013]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below with reference to the drawings. In this embodiment, the present invention is applied to a cash dispenser having a cash deposit function.

FIG. 1 is an external perspective view of a cash dispenser 1 according to the present embodiment. The cash dispenser 1 is provided with a liquid crystal display 2 as a display unit at an upper portion of a front surface of a housing and at a lower portion thereof. A passbook insertion slot 3, a card insertion slot 4 and a balance statement certificate issuing port 5 are provided side by side, and a cash input and withdrawal port 6 is further provided thereunder.

As shown in FIG. 2, a touch panel sensor 7 as an operation unit is provided on the front surface of the screen of the liquid crystal display 2.
Further, an proximity sensor 8 is provided above the front surface of the touch panel sensor 7 so that the front surface of the entire screen of the liquid crystal display 2 has an appropriate width and has a reaction range (shown by a broken line in the figure). The proximity sensor 8 is, for example, a light emitting / receiving sensor that is turned on when a user's finger 9 or the like approaching the touch panel sensor 7 enters the reaction range and turned off when the user's finger 9 goes out of the reaction range. It functions as operation detecting means for detecting a state where an operation is about to be performed on the sensor 7. The sensor is not limited to the light-emitting / receiving type, but may be any sensor capable of detecting the movement of the hand approaching or leaving the touch panel sensor 7.

FIG. 3 is a block diagram showing a hardware configuration of the automatic teller machine 1. 1 and 2 are denoted by the same reference numerals.

The cash dispenser 1 is a CPU that controls each unit as a control unit main body and performs data processing such as calculation.
(Central Processing Unit) 11. In addition, an RO in which fixed data such as a program is stored in advance.
M (Read Only Memory) 12, RAM in which various memory areas used by CPU 11 for data processing are formed
(Random Access Memory) 13, HDD (Hard Disk Drive) device 1 used as a non-volatile auxiliary storage device
4. An HDD controller 15 for controlling writing and reading of data to and from the HDD device 14, a communication interface 16 for controlling data communication with a host computer such as a bank connected online, and a card slot 4.
Card reader 1 that reads the data of the card inserted from
7. A card reader controller 18 for taking in card data read by the card reader 17, counting the amount of cash stored in the internal safe 19 from the cash input / output port 6, and taking out the cash from the internal safe 19. A deposit / withdrawal counting unit 20 that counts the amount of cash paid out to the cash input / payout port 6. A deposit / withdrawal controller 21 for controlling; a display controller 22 for controlling image display on the liquid crystal display 2; a touch panel controller 23 for inputting a signal from the touch panel sensor 7 to detect a touch position coordinate on a screen; 3, a passbook printer 24 for filling in the passbook inserted from 3 Controls the printer controller 2
5, a detail printer 26 for printing a balance statement issued from the balance statement issuing port 5, and a printer controller 2 for controlling the printing operation of the detail printer 26
7, a sensor signal input port 28 for inputting an on or off signal from the proximity sensor 8 and the like.

CPU 11, ROM 12, RAM
13, HDD controller 15, communication interface 1
6. The card reader controller 18, the deposit / withdrawal controller 21, the display controller 22, the touch panel controller 23, the printer controllers 25 and 27, and the sensor signal input port 28 are connected by bus lines 29 such as an address bus and a data bus. .

FIG. 4 is a block diagram functionally showing a main part of the cash dispenser 1 according to the present invention. The same parts as those in FIG. 3 are denoted by the same reference numerals.

In FIG. 1, a screen display processing unit 31 recognizes a current operation state of a device which changes in response to an input from the touch panel sensor 7 or the like, and performs an operation in which operation keys necessary for the current operation state are arranged. An image is displayed on the liquid crystal display 2, and a screen number for identifying the operation image is written in the current display screen information storage unit 32, and is realized mainly by the CPU 11 by a program.

The current display screen information storage section 32 stores and holds the latest screen number written by the processing of the screen display processing section 31. In addition, the sensor information storage unit 33 updates and stores information on whether the proximity sensor 8 is on or off at the present time. Both storage units 32 and 33 are formed in the RAM 13.

As shown in FIG. 5, the guidance message table 34 guides the operation of the operation image corresponding to the screen number for identifying various operation images that are display-controlled by the screen display processing unit 31. Operation guide information, so-called guidance message information, is set as needed, and is stored and stored in the HDD device 14.

The timer section 35 counts clock pulses from an oscillator (not shown) and outputs an activation signal to the guidance display processing section 36 every time a predetermined number is counted.

The guidance display processing unit 36 is activated every time an activation signal is input from the timer unit 35, and acquires a guidance message for the operation image displayed on the liquid crystal display 2 at that time from the guidance message table 34. The data is displayed on the liquid crystal display 2 or erased, and is realized by a program mainly using the CPU 11. Specifically, FIGS. 6 and 7
The processing shown in the flowchart of FIG.

That is, when the guidance display processing section 36 starts the processing in response to the activation signal from the timer section 35, first, as ST (step) 1, the screen number of the latest operation image currently stored in the display screen information storage section 32 is set. To get. Next, in ST2, it is determined whether or not the screen number acquired this time matches the screen number acquired from the current display screen information storage unit 32 in the previous processing.

If the current screen number and the previous screen number do not match (it is determined that they do not match in the first processing), the current screen number corresponds to the initial screen as ST3. "0" is determined. When the screen number is “0”, the sensor flag s is set as ST4.
f, the image flag gf and the message flag mf are all reset to “0”. Screen number is "0" in ST3
Otherwise, the process of ST4 is not performed.

Next, in step ST5, the guidance message table 34 is searched to determine whether or not the current screen number has been set. If the current screen number is set in the guidance message table 34, the guidance message data corresponding to the screen number is read from the guidance message table 34 in step ST6. In step ST7, the message flag mf is set to "1". On the other hand, if the current screen number is not set in the guidance message table 34 in ST5, the message flag mf is set in ST8.
It is determined whether or not is set. When the message flag mf is set to “1”,
In step ST9, the message flag mf is reset to "0". If the message flag mf has been reset to "0" in ST8, the process of ST9 is not performed.
After that, if the time counter T is reset to "0" in ST10, the current process is terminated.

On the other hand, if the current screen number matches the previous screen number in ST2, the process proceeds to ST11 (FIG. 7). Then, whether the proximity sensor 8 is on or off is checked from the information stored in the sensor information storage unit 33.

Here, when it is determined that the proximity sensor 8 is on, it is recognized that the user's finger 9 or a substitute thereof is included in the reaction range, and the sensor flag sf is set as ST12. Determine whether it is set. Here, if the sensor flag sf has been reset to “0”, the proximity sensor 8 has been turned on in this process, and thus it is recognized that the user's finger 9 or the like has approached to touch the touch panel sensor 7, and ST 13 It is determined whether or not the image flag gf is set. On the other hand, if the sensor flag sf has already been set to “1”, the user's finger 9 and the like have been within the reaction range of the proximity sensor 8 since before the previous processing, and thus the current processing ends. I do.

If the image flag gf is set to "1" in ST13, since the guidance message is displayed on the liquid crystal display 2, the display of the guidance message is erased in ST14 (guidance erasing means). . If the image flag gf has been reset to "0", the process of ST14 is not performed. Then, ST1
If the sensor flag sf is set to "1" as "5", the current process is terminated.

Also, when it is determined in ST11 that the proximity sensor 8 is off, it is determined in ST16 whether the sensor flag sf is set. here,
If the sensor flag sf has been reset to “1”, it is recognized that the user's finger 9 or the like has moved away from the touch panel sensor 7 because the proximity sensor 8 has been turned off in this process, and the sensor flag sf is set to “0” in ST17. "Is reset to"".

On the other hand, in ST16, the sensor flag s
If f has been reset to “0”, since the user's finger 9 and the like have moved away from the touch panel sensor 7 before the previous processing, the time counter T is counted up by “1” in ST18 and moved away. The operation time is counted, that is, the elapsed time after the operation is performed on the touch panel sensor 7 (operation interval measurement time).

Thereafter, in ST19, it is determined whether or not the count value of the time counter T exceeds a preset value n. Then, if the count value of the time counter T does not exceed the set value n, the current processing ends.

If the count value of the time counter T exceeds the set value n in ST19, it is determined in ST20 whether or not the message flag mf is set. Here, if the message flag mf has been reset to “0”, there is no guidance message to be displayed, and the current process ends.

On the other hand, if the message flag mf has been set to "1", the process proceeds to ST21 where S
The guidance message data read from the guidance message table 34 in the process of T6 is superimposed and displayed on the operation screen being displayed on the liquid crystal display 2 (guidance display control means). Thereafter, if the image flag gf is set to “1” in ST22, the current processing is terminated.

In the automatic teller machine 1 of this embodiment thus configured, when the system is started up, the screen display processing unit 31 causes the initial screen of the screen number "0" (for example, "Hello, touch the screen." Is displayed on the liquid crystal display 2. Then, the guidance display processing unit 36 resets the sensor flag sf, the image flag gf, and the message flag mf to “0” (FIG. 6-ST4). The time counter T starts counting up (FIG. 6).
-ST10, FIG. 7-ST18). However, even if the time counter T exceeds the set value n (here, a value corresponding to 5 seconds) (YES in FIG. 7-ST19), the guidance message is displayed in the guidance message table 34 for the screen number “0”. Not set, message flag mf
Is still reset to "0", no guidance message is displayed.

After that, when the user stands in front of the cash dispenser 1 and brings the finger 9 close to touch the touch panel sensor 7 provided on the front surface of the liquid crystal display 2,
The proximity sensor 8 turns on. Then, the sensor flag sf is set to "1" by the guidance display processing section 36 (ST15 in FIG. 7).

Subsequently, when the user touches the touch panel sensor 7, the screen display processing unit 31 operates in response to a signal from the touch panel sensor 7, and the liquid crystal display 2 displays G1 in FIG.
As shown in the figure, a [withdrawal] button B1 for selecting a withdrawal operation for withdrawing cash from the deposit account, a [deposit] button B2 for selecting a deposit operation for depositing cash into the deposit account, and a balance of the deposit account. A menu operation screen is displayed in which a [Balance Inquiry] button B3 for selecting a business to be inquired and a [Passbook entry business] B4 for selecting a business for which a usage statement is to be entered in the passbook are displayed on the screen.

Here, the guidance message table 3
If a guidance message for guiding the operation of the menu operation screen is set in 4 corresponding to the screen number of the menu operation screen, the guidance display processing unit 36 reads the guidance message data from the guidance message table 34. (FIG. 6-ST6). Further, the message flag mf is set to “1” (ST7 in FIG. 6). Further, the time counter T is reset once (ST10 in FIG. 6).

Thereafter, when the user separates the finger 9 from the touch panel sensor 7 and moves it away, the proximity sensor 8 turns off.
Then, the sensor flag sf is reset to “0” (FIG. 7-ST17). Subsequently, the count-up by the time counter T is restarted by the guidance display processing unit 36 (FIG. 7-ST19). Then, when 5 seconds or more elapse and the time counter T exceeds the set value n without the user bringing the finger 9 close to the touch panel sensor 7, (FIG. 7-ST20)
YES), since the message flag mf is set to “1”, the guidance display processing unit 36
As shown in the middle G2, a guidance message M for guiding the operation on the menu operation screen is displayed on the liquid crystal display 2. At this time, the guidance message M is displayed over the menu operation screen, and the [Deposit] button B2 and the [Balance Inquiry] button B3 on the menu operation screen are hidden.

Thereafter, when the user brings the finger 9 close to the touch panel sensor 7 in order to touch the [Balance Inquiry] button B3 to perform a balance inquiry, for example, the proximity sensor 8 is turned on. Then, since the sensor flag sf is reset to “0” and the image flag gf is set to “1”, the guidance display processing unit 36 deletes the operation guide screen M displayed on the liquid crystal display 2. Thus, only the menu operation screen is displayed on the liquid crystal display 2 as shown by G3 in FIG. 8, so that the user can accurately touch the [Balance Inquiry] button B3.

When the user touches the [Balance Inquiry] button B3, the screen of the liquid crystal display 2 is an operation screen for a balance inquiry operation (for example, a screen on which a numeric keypad for inputting a password is arranged).
Switch to. When the user once removes his / her finger from the screen for 5 seconds or more, the guidance message is displayed on the liquid crystal display 2 if guidance message data has been set for the first operation screen of the balance inquiry operation. Is done. Here, when the user brings his / her finger close to the touch panel sensor 7 to input a personal identification number, the guidance message is deleted, and the state returns to the state where only the first operation screen is displayed. Therefore, the user can input the password by touching the numeric keypad.

As described above, in the present embodiment, the time from when the user touches the touch panel sensor 7 disposed on the front of the screen of the liquid crystal display 2 until the user tries to touch the touch panel sensor 7 is equal to or longer than the preset time. Then, the guidance message M for guiding the operation of the operation screen currently displayed on the liquid crystal display 2 is displayed on the front of the operation screen. Therefore, a guidance message that guides the user to operate the operation screen is automatically displayed for a user who has trouble understanding the operation method of the operation screen, so that the operation can be smoothly performed. Also,
Since no special operation for displaying the guidance message is required, there is no need to take time to display the guidance message.

When the user brings a finger or the like close to the screen of the liquid crystal display 2 in order to operate the touch panel sensor 7 while the guidance message is displayed,
The guidance message is automatically deleted and only the operation screen is displayed. Therefore, no special operation for deleting the guidance message is required.

As described above, not only when the guidance message is displayed but also when the guidance message is deleted, no special operation is required, so that the operability is good and anyone can perform the operation smoothly. In addition, the guidance message is displayed only for users who have trouble understanding the next operation, and is not displayed for users who understand the operation method and do not have trouble, so the guidance message may be annoying. Absent.

In the present embodiment, the guidance message is automatically erased when the user operates the touch panel sensor 7 to bring his / her finger close to the screen of the liquid crystal display 2, so that the guidance message is displayed in front of the operation screen. Even if the guidance message is displayed in a superimposed manner, there is no problem that the operability is deteriorated. Therefore, the guidance message can be displayed overlaid on the front of the operation screen with peace of mind. Therefore, there is no need to secure a display area for the guidance message on the operation screen. Can be. Also, the guidance message can be displayed in large, easy-to-read characters.

The present invention is not limited to the automatic teller machine 1 using the touch panel sensor 7. For example, a plurality of function keys are arranged around the screen of the display unit, and the operating state of the device is displayed on the display unit. The automatic cash dispenser 1 that displays an image in which the item name indicating the current input function of each function key that changes depending on the function key is displayed at a position adjacent to the corresponding function key is also provided on the operation unit of the function key and the numeric keypad. The present invention can be applied by providing a sensor for detecting that a finger or the like has approached. The present invention is not limited to the automatic cash dispenser 1, but can be applied to all electronic devices having a display unit and an operation unit, such as a ticket issuing terminal and a POS terminal.

[0048]

As described above in detail, according to the first aspect of the present invention, a special operation for deleting the operation guide image displayed on the display unit can be eliminated, and the operability is improved. Electronic equipment can be provided.

According to the second aspect of the present invention,
In addition to the effects of the first aspect of the present invention, there is provided an electronic device that can automatically display an operation guide image for a user who is troublesome in operation, and that can be operated smoothly by anyone. it can.

Further, according to the invention of claim 3 of the present application, the effects of the invention of claim 1 or 2 can be exerted on an electronic device using a touch panel sensor as an operation section.

[Brief description of the drawings]

FIG. 1 is an external perspective view of a cash dispenser according to an embodiment of the present invention.

FIG. 2 is a schematic diagram showing a configuration of a display unit and an operation unit of the cash dispenser.

FIG. 3 is a block diagram showing a hardware configuration of the cash dispenser.

FIG. 4 is a block diagram functionally showing a main configuration of the cash dispenser.

FIG. 5 is a data configuration diagram of a guidance message table shown in FIG. 4;

FIG. 6 is a flowchart showing a process performed by the guidance display processing unit shown in FIG. 4 when the current display screen information is different from the previous display screen information.

FIG. 7 is a flowchart showing a process performed by the guidance display processing unit when the previous and current display screen information match.

FIG. 8 is a diagram showing a screen change of the display unit according to the embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Cash dispenser 2 ... Liquid crystal display (display part) 7 ... Touch panel sensor (operation part) 8 ... Proximity sensor 31 ... Screen display processing part 34 ... Guidance message table 36 ... Guidance display processing part

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06F 17/60 250 G06F 17/60 250 5E501 G07B 5/00 G07B 5/00 D G07G 1/01 301 G07G 1 / 01 301C 1/12 301 1/12 301A G09G 5/377 G07D 9/00 421 // G07D 9/00 421 426C 426 G09G 5/36 520M F term (reference) 3E026 CA02 CA06 3E040 AA01 AA04 AA07 AA08 CB04 DA03 EA FH04 FJ06 FJ07 3E042 BA05 CE08 5B087 AA09 AB02 AE00 CC24 DD01 DD10 DE02 DE03 5C082 AA00 BA02 BB26 BD02 CA56 CB03 DA53 DA86 DA89 MM02 MM09 MM10 5E501 AA30 AC37 BA05 CA03 CC20 EA32 FB34

Claims (3)

[Claims] 1. An electronic apparatus comprising: a display unit for displaying an image; an operation unit for performing an operation; and guidance display control means for displaying operation guidance information of the operation unit on the display unit. Operation detection means for detecting a state in which an operation is to be performed on the display, and when the state in which the operation is to be performed is detected by the operation detection means, the information is displayed on the display unit by the guidance display control means. An electronic device comprising: a guide erasing unit for erasing operation guide information. 2. An operation interval timer means for counting time from when an operation is performed on the operation unit, and when the time counted by the timer means elapses a preset time, the guidance display control means is activated. The electronic device according to claim 1, wherein the electronic device is operated to display operation guide information of the operation unit on a display unit. 3. The operation unit is a touch panel sensor provided on a front surface of a screen of the display unit. The display unit displays an operation image in which operation keys are arranged. 3. The electronic device according to claim 1, wherein operation guide information for guiding operation of the operation image is displayed on at least a part of the operation image displayed in the electronic device.