JP2002245369A - Method and device for arranging delivery of commodity - Google Patents

Abstract

PROBLEM TO BE SOLVED: To not only surely prevent leakage of privacy information of a seller and a purchaser but also reduce the burden on them at the time of arranging delivery of a commodity concerned related to an electronic commerce. SOLUTION: An auction system server 12 sends a report text N2 requesting forwarding information I1 required for arrangement of forwarding of a knocked- down article X, to a seller A and sends a report text N4 requesting reception information I2 required for arrangement of delivery of the knocked-down article X, to a successful bidder B. The auction system server 12 determines the data or the like of delivery of the knocked-down article X on the basis of forwarding information I1 from the seller A and reception information I2 from the successful bidder B and arranges delivery of the knocked-down article X for a deliverer C on the basis of this date or the like.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a client-server computer environment such as the Internet.
The present invention relates to a method and an apparatus for arranging the delivery of goods related to electronic commerce.

[0002]

2. Description of the Related Art Electronic commerce in which a commercial transaction is performed using a plurality of computer systems connected via a network has been put to practical use. In addition, a net auction, which is a kind of electronic commerce, has been put to practical use. This online auction accepts bids from multiple bidders for products sold on an auction site by sellers, determines the bidder who offers the highest price as the winning bidder, and gives the right to purchase the product. This is an online trading method.

Conventionally, the delivery and receipt of goods after the establishment of an auction has been determined by communicating between the exhibitor and the successful bidder using, for example, electronic mail and discussing the delivery date of the goods.

[0004]

However, as described above, if the seller and the successful bidder directly contact each other after the auction has been established, at least the parties involved in the discussion, such as addresses, telephone numbers, mail addresses, etc. Personal information could be leaked. Also, if the discussion is prolonged, e-mail exchanges will increase,
There was a problem that the burden on the parties increased. Further, the discussion is usually held only between the exhibitor and the successful bidder, and since the third party's monitoring is out of sight, an unjust request, for example, a request for a price cut from the successful bidder is issued from one side. It was pointed out that there was a risk of These inconveniences have been a factor that has hindered the expansion of the number of Internet auction users.

[0005] The present invention has been made to solve these inconveniences, and in various electronic commerce transactions, facilitates work related to the receipt / delivery of commodities and improves the convenience of electronic commerce. With the goal.

[0006]

In order to achieve the above object, a method of the present invention is a method for realizing, using a computer system, an arrangement for delivering goods related to electronic commerce from a seller to a buyer. Requesting the seller to send shipping information necessary for arranging the merchandise to be shipped from the seller; receiving the shipping information supplied from the seller in response to the request; On the other hand, a step of requesting the buyer to send receiving information necessary for arranging the delivery of the product, a step of receiving the receiving information supplied from the buyer in response to the request, and a step of receiving the sending information and the receiving information. And generating information for requesting a delivery person to deliver the product. Therefore, leakage of privacy information of the seller and the buyer can be reliably prevented, and the burden on the seller and the buyer can be reduced.

[0007] Further, based on the shipping information received from the seller side, a step of generating a condition for enabling the product to be delivered, which is required when the buyer side prepares the reception information, comprises: Sending to the buyer side.

The method may further include the step of sending the request information to the delivery person.

Further, the step of requesting transmission of the shipping information includes the step of providing the seller with a format for filling in the shipping information, and the step of requesting transmission of the receiving information includes: Alternatively, the method may include providing a format for filling in the receiving information.

[0010] Further, the shipping information may include at least information for determining a shipping date of the product, and the receiving information may include at least information for determining a receiving date of the product.

[0011] Further, in order to achieve the above object, an apparatus of the present invention is an apparatus for arranging delivery of goods related to electronic commerce from a seller side to a buyer side. Means for requesting the sending of shipping information necessary for arranging the product to be sent from, means for receiving the shipping information supplied from the seller in response to the request, and sending the product to the buyer for the buyer. Means for requesting transmission of the reception information necessary for the arrangement, means for receiving the reception information supplied from the buyer in response to the request, and delivery of the product to the delivery person based on the shipping information and the reception information. Means for generating information for making a request. Therefore, leakage of privacy information of the seller and the buyer can be reliably prevented, and the burden on the seller and the buyer can be reduced.

[0012] Further, based on the shipping information received from the seller side, means for generating conditions for enabling the product to be delivered, which is required when the buyer side prepares the receiving information, comprises: Means for sending to the buyer side may be further provided.

[0013] Further, the information processing apparatus may further comprise means for sending the request information to the delivery person.

The means for requesting the sending of the shipping information includes means for providing the seller with a format for filling in the shipping information, and the means for requesting the sending of the receiving information includes: On the other hand, it may include means for providing a format for filling in the receiving information.

[0015] The shipping information may include at least information for determining a shipping date of the product, and the receiving information may include at least information for determining a receiving date of the product.

[0016]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, the present invention will be described in detail based on one embodiment shown in the drawings. FIG. 1 is a block diagram schematically illustrating a configuration of an electronic commerce system 10 according to the present embodiment.

The e-commerce system 10 is an auction system server 1 constituting a net auction site.
2, a seller client 14 operated by a seller (also referred to as a seller) A of a product which has become a successful bid item X among the products exhibited in the net auction, and a successful bidder who has won the successful bid product X ( The system includes a successful bidder-side client 16 operated by B) and a deliverer-side client 18 operated by a deliverer C who should request delivery of a successful bid product X.

These auction system servers 12,
Exhibitor side client 14, successful bidder side client 16
The delivery side client 18 is connected to a network 20 including an information communication network, a broadcasting network, the Internet, and the like, and is capable of communicating with each other. The network 20 includes a client 22 operated by a plurality of bidders other than the successful bidder B and a client (not shown) operated by a seller of a plurality of products other than the successful bid product X.
Each is connected as needed.

The auction system server 12 has a CP
U (Central Processing Unit), ROM (Read Only M)
emory), RAM (Random Access Memory) and various interfaces, a network interface, and the like. And the auction system server 12
Is connected to the network 20 via a network interface, and provides a WWW (World Wide Web) service for realizing a net auction to the exhibitor-side client 14, the successful bidder-side client 16, and the like.
Further, the auction system server 12 includes a data storage device 24 such as a hard disk, and a plurality of web pages 28 constituting an auction site are stored in the data storage device 24. In this case, the web page 28 is described in a page description language such as HTML.

The exhibitor side client 14, the successful bidder side client 16 and the delivery side client 18 are configured as network systems having browsers 32, 34 and 36, respectively. Exhibitor A is a browser 32
, The auction site in the auction system server 12 can be accessed, and the auction site can be controlled by inputting an instruction using a keyboard or a mouse connected to the exhibitor-side client 14. Similarly, the successful bidder B can access the auction site using the browser 34 and control the auction site.

Next, the processing related to the net auction performed in the electronic commerce system 10 will be described.
FIG. 2 is a flowchart showing a process related to the arrangement of delivery of the successful bid product X, among the processes related to the net auction. That is, in FIG. 2, the auction system server 12, the successful bidder B (successor client 16), and the seller A (seller client 14) after the successful bidder B is determined as a result of the auction. The processing in between is mainly shown.

The auction system server 12 first performs an auction to determine a successful bidder B (2
01). In this auction, an exhibitor A sets information on an item, a start price, and an end date and time to list the item on an auction site, and a plurality of bidders set a price higher than a current price of the item on the auction site. The bidder who presented the highest price at the determined end date and time is determined as the successful bidder B.

Subsequently, the auction system server 12
Is a notification message N2 requesting the seller client 14 to send a notification message N1 of the successful bid result and sending information I1.
Is sent, for example, as an electronic mail (202). And
These notices N1 and N2 are the seller-side client 1
4 is received (221).

The notice text N1 of the successful bid result includes the handle name (nickname) of the successful bidder B, the amount of the successful bid, and the like. In addition, a notification message N2 requesting transmission of the shipping information I1
Contains the contents of requesting the exhibitor A to create and send the shipping information I1. In this case, the shipping information I1 is information necessary when the auction system server 12 arranges for shipping of the successful bid product X, and the date and time (or period) when the seller A can send the successful bid product X.
And information such as location.

The notification message N2 requesting the sending of the shipping information I1 is used to obtain a format sentence 300 for writing the shipping information I1 or a format sentence 400 similar to the format sentence 300 from a predetermined homepage. Contents such as URL (Uniform Resource Locators) are included. In this case, the format sentence 300 is incorporated in the e-mail as an attached file of the e-mail sent as the notice text N1 of the successful bid result, for example.
The URL is incorporated in this e-mail as, for example, a clickable URL.

FIG. 3 is an explanatory diagram showing a format sentence 300, and FIG. 4 is an explanatory diagram showing a format sentence 400. In this case, FIGS. 3 and 4 show format sentences 300 and 400 displayed on the display screen of the seller-side client 14, respectively.

As shown in FIGS. 3 and 4, format sentences 300 and 400 include an explanatory sentence 30 relating to an input format and the like.
After 2,402, the entry fields 304 and 404 for the date and time zone of the successful bid product X desired by the seller A, the entry fields 306 and 406 for the name of the seller A, There are provided entry fields 308 and 408 for a shipping place, entry fields 310 and 410 for the name of the successful bid product X, and remarks fields 312 and 412.

As shown in FIG. 2, following the processing in step 202, the auction system server 12 sends the successful bidder client 16 a notification message N of the successful bid result.
3 is sent, for example, as an electronic mail (203). Then, the notification text N3 is received by the successful bidder client 16 (241).

The notification message N3 of the successful bid result includes the successful bidder B
Contains the content that tells what (successful bid X) and how much (successful bid price) the bid has been dropped. In addition, this notice text N
3 includes a content that informs that a notification message N4 for requesting the transmission of the reception information I2 will be sent again later.

In step 221, after the seller client 14 receives the notices N 1 and N 2, the seller A confirms the contents of these notices N 1 and N 2, and formats according to the contents of the notice N 2. One of the sentences 300 and 400 is obtained. And
The seller A inputs the shipping information I1 along the format sentence 300 or 400 (222).

The input shipping information I1 is transmitted from the seller client 14 to the auction system server 12 (223). The sending process is performed by the seller A by sending the format statement 300 in which the shipping information I1 is entered as an electronic mail, or by the sending information I1.
Send button 41 on format sentence 400 in which is written
4 (see FIG. 4) is clicked on with a mouse button to execute transmission processing I1.

Upon receiving the shipping information I1 from the seller client 14 (204), the auction system server 12 can deliver the successful bid product X to the successful bidder B based on the shipping information I1. Date and time (period)
Is specified (205). Specifically, the date and time at which the successful bid item X can be delivered to the successful bidder B is specified from the date and time or the like at which the exhibitor A desires to send the successful bid item X included in the shipping information I1.

Next, the auction system server 12
Sends the notification message N4 requesting the sending of the receiving information I2 to the successful bidder client 16 based on the specified delivery possible date and time, for example, as an electronic mail (206). Then, the notification message N4 is received by the successful bidder side client 16 (242).

The notification text N4 includes contents for notifying the successful bidder B of conditions such as the date and time at which the successful bid product X can be delivered, and receiving information I2 based on the deliverable date and time, and sending it. Is requested from the successful bidder B. In this case, the reception information I2 is information necessary when the auction system server 12 arranges the delivery of the successful bid product X, and the date and time (or period) and place where the successful bidder B can receive the successful bid product X Etc. are included. And
The notification message N4 requesting the transmission of the reception information I2 includes a format statement 500 for writing the reception information I2, or a content such as a URL for obtaining a format statement 600 similar to the format statement 500 from a predetermined homepage. include. The format statements 300 and 40
0, the format sentence 500 is embedded in the electronic mail (notification sentence N4) as an attached file,
The RL is included in the email as a clickable URL.

FIG. 5 is an explanatory diagram showing a format sentence 500, and FIG. 6 is an explanatory diagram showing a format sentence 600. In this case, FIGS. 5 and 6 show format sentences 500 and 600 displayed on the display screen of the successful bidder side client 16, respectively.

As shown in FIGS. 5 and 6, the format statements 500 and 600 include an explanatory note 50 related to the input format and the like.
After 2, 602, the entry fields 504, 604 of the receiving date and time zone of the successful bid product X desired by the successful bidder B, the entry fields 506, 606 of the name of the successful bidder B, There are provided entry fields 508 and 608 for the receiving location, entry fields 510 and 610 for the name of the successful bid product X, and remark columns 512 and 612.

In the format statements 500 and 600, a description 51 indicating the deliverable date of the successful bid product X for each region.
4,614. Also, on the day when delivery is possible,
For example, there is a restriction on the reception date and time received when the reception place is a remote place, and this restriction is determined in the process of specifying the deliverable date and time in step 205.

As shown in FIG. 2, after the successful bidder client 16 receives the notification message N4 in step 242, the successful bidder B confirms the content of the notification message N4 and, in accordance with the content, the format message N4. 50
Either 0 or 600 is obtained. Then, the receiving information I2 is input by the successful bidder B along the format sentence 500 or 600 (243).

The input receipt information I2 is transmitted from the successful bidder client 16 to the auction system server 12 (244). This transmission processing is performed by the successful bidder B transmitting the format statement 500 in which the reception information I2 is entered as an electronic mail, or by receiving the reception information I2
Send button 61 on the format sentence 600 in which is written
6 (see FIG. 6) with a mouse button to transmit the reception information I2.

Upon receiving the reception information I2 from the successful bidder client 16 (207), the auction system server 12 subsequently generates information such as the delivery date and time for requesting the delivery of the successful bid product X to the deliverer C. (208). Specifically, the date and time and place where the successful bidder B desires to receive the successful bid product X included in the receiving information I2 and the exhibitor A included in the shipping information I1 obtained in the step 204 are described. , The date and place at which the successful bid item X is desired to be sent, the date and time and place at which the successful bid item X should be delivered from the seller A to the deliverer C, and the successful bid item X from the deliverer C to the successful bidder B Decide when and where to be done. Then, the auction system server 12 requests the delivery company C to deliver the successful bid product X by sending the notification message N5 including information such as the determined delivery date and time, for example, as an electronic mail to the delivery company client 18 (209). ). In addition, the auction system server 12 sends the exhibitor side client 14
The delivery date and the like may also be notified to the successful bidder client 16.

Upon receiving the delivery request notification message N5 from the auction system server 12 (261), the deliveryer-side client 18 subsequently proceeds to the relevant business office or the like based on the delivery date and time included in the notification message N5. (Step 262). The successful bidder X is delivered from the exhibitor A to the successful bidder B by the deliverer C delivering the successful bid X based on the delivery date and the like.

As described above, in the electronic commerce system 10 of the present embodiment, the successful bid item X related to the net auction
The auction system server 12 performs the determination of the delivery date and time and the arrangement of delivery to the delivery person C based on the determined delivery date and time. Therefore, from the auction establishment to the delivery of the winning bid X, the winning bid X
Seller A and successful bidder B do not directly communicate with each other. Accordingly, it is possible to reliably prevent the privacy information of the exhibitor A and the successful bidder B from leaking.

Further, by determining the delivery date and time of the successful bid product X on the auction system server 12 side, the number of times of communication by e-mail or the like required for the exhibitor A and the successful bidder B can be minimized. Can be. For this reason, the burden on exhibitor A and successful bidder B can be reduced.

By realizing the privacy protection and the burden reduction, the convenience of the net auction is improved, and as a result, the use of the net auction can be promoted.

The embodiment of the present invention has been described with reference to the drawings. However, it is apparent that the present invention is not limited to the matters described in the above embodiments, and that changes, improvements, and the like can be made based on the description in the claims. For example, the present invention can be applied to various electronic commerce including an online auction.

[0046]

As described above, according to the present invention, the convenience of electronic commerce is improved, and the use of electronic commerce is promoted.

[Brief description of the drawings]

FIG. 1 is a block diagram schematically showing a configuration of an electronic commerce system according to an embodiment.

FIG. 2 is a flowchart showing a process related to an arrangement of delivery of a successful bid product, among processes related to a net auction in the electronic commerce system of FIG. 1;

FIG. 3 is an explanatory diagram showing a format sentence for entering shipping information.

FIG. 4 is an explanatory diagram showing a format sentence for entering shipping information.

FIG. 5 is an explanatory view showing a format sentence for receiving information entry.

FIG. 6 is an explanatory diagram showing a format statement for receiving information entry.

[Explanation of symbols]

 Reference Signs List 10 e-commerce system 12 auction system server 14 seller client 16 successful bidder client 18 deliverer client 300 format statement 400 format statement 500 format statement 600 format statement I1 shipping information I2 receiving information

Claims (11)

[Claims] 1. A method for realizing, using a computer system, an arrangement for delivering a product relating to an electronic commerce from a seller to a buyer, wherein the seller is arranged to send out the product from the seller. Requesting the sending of the necessary shipping information, receiving the shipping information supplied from the seller in response to the request, and providing the buyer with the receiving information necessary for arranging the delivery of the product to the buyer. Requesting a transmission; receiving the reception information supplied from the buyer in response to the request; generating information for requesting a delivery person to deliver the product based on the shipping information and the reception information. And a method of arranging the delivery of goods comprising the method. 2. A step of generating a condition that allows the product to be delivered, which is required when the buyer creates the receiving information, based on the shipping information received from the seller; Sending to the buyer side. 3. The method according to claim 1, further comprising sending the request information to the delivery person. 4. The step of requesting the sending of the shipping information includes the step of providing the seller with a format for filling in the shipping information, and the step of requesting the sending of the receiving information includes: The method according to any of the preceding claims, comprising providing a format for filling in the receiving information. 5. The method according to claim 1, wherein the shipping information includes at least information for determining a shipping date of the product, and the receiving information includes at least information for determining a receiving date of the product. The method according to any of the above. 6. An apparatus for arranging delivery of a product related to electronic commerce from a seller side to a buyer side, comprising: sending information required for arranging the seller to ship the product from the seller. Means for requesting transmission, means for receiving the shipping information supplied from the seller in response to the request, means for requesting the buyer to send reception information necessary for arranging the delivery of the product to the buyer, Means for receiving the reception information supplied from the buyer in response to the request, means for generating information for requesting a delivery person to deliver the product based on the shipping information and the reception information,
A device that arranges the delivery of goods equipped with. 7. A means for generating, based on the shipping information received from the seller, a condition under which the buyer can create the receiving information, which is capable of delivering the product, and 7. The apparatus of claim 6, further comprising: means for sending to the buyer. 8. The apparatus according to claim 6, further comprising means for sending the information for requesting to the delivery person. 9. The means for requesting transmission of the shipping information includes means for providing the seller with a format for filling in the shipping information, and the means for requesting transmission of the receiving information includes: Apparatus according to any of claims 6 to 8, including means for providing a format for filling in the receiving information. 10. The method according to claim 6, wherein the shipping information includes at least information for determining a shipping date of the product, and the receiving information includes at least information for determining a receiving date of the product. An apparatus according to any of the preceding claims. 11. A program for implementing the method according to claim 1 on a computer system.