JP2002232586A - Control confirmation system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a contract confirmation system where a user can accurately and quickly confirm contents of a purchase contract or the like when the user receives an article of the contract object. SOLUTION: The contract confirmation system is provided with a data processing section 7 that receives contract information with respect to an article purchase contract employing a mobile phone 1, a data storage section 8 that stores the contract information, a terminal machine 2 that is connected to the data processing section and placed at an article delivery place, and a repeater 3 related to the terminal machine, the data processing section is provided with a telephone number recognition means that recognizes the telephone number of a caller, and the repeater has a function of relaying the received signal by the mobile phone to the data processing section and attaches its own repeater ID to the signal of the mobile phone.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[0001] The present invention relates to, for example, a method for reserving an airplane ticket or the like using a mobile phone and, when receiving the reserved ticket at an airport, whether to pass the ticket to a person who has received the ticket. Related to a contract confirmation system for determining whether or not.

[0002]

2. Description of the Related Art When actually receiving a product such as a purchased ticket at a mobile phone shopping site, a person who delivers the product confirms on the spot whether the person who should actually deliver the product is the other party. And then give the goods. There are various methods for the confirmation as follows. For example, there is a system for purchasing an aircraft ticket from a mobile phone site. When purchasing an air ticket with this ticket purchasing system, the following is performed. First, you access the ticket purchase site with your mobile phone, and on the site, you can select and enter the required information such as flight number, and you can complete the payment with a card. At the airport, the ticket issuance device checks the card information used for the payment, thereby confirming that the payment has been completed and issuing a boarding ticket.

In some cases, a user purchases a product on a mobile phone shopping site and then goes to a store to receive the product. Even in such a case, it is necessary to confirm whether the person who came for the product is the person who purchased the product or the agent on the site. That is, it is necessary to confirm whether or not the product can be delivered. Therefore, there is a method of returning a reservation number to a mobile phone when payment on the site is completed. The user goes to the store to receive the merchandise with the mobile phone storing the reservation number. The store checks the contract by comparing the reservation number displayed on the mobile phone by the user with the reservation number issued by the shopping site. Alternatively, there is a method in which a barcode is returned instead of the reservation number, and the store reads the barcode displayed on the display of the mobile phone to confirm the contract.

[0004]

According to the method of issuing a ticket by paying at an airport and reading the information of the card by a ticket issuing device at the airport as in the case of purchasing an airline ticket, the card used by the user for the settlement is used. Must have. If you don't have the habit to carry your cash card and forget the card, you won't be able to receive a ticket. Others are reluctant to carry cash cards just to receive tickets. On the other hand, a user who has multiple types of cash cards may not know which card is the card used when the ticket was purchased.
If you do not take the card you settled by mistake, you will not be able to receive tickets.

In the case of displaying a reservation number on a mobile phone and comparing the reservation number with a previously issued reservation number, a person or a reader for reading the reservation number is required. For example, if a person performs reading and collation of a reservation number, it takes time and a long confirmation time.
On the other hand, in order for a person to read and a machine to automatically collate, the person must input the read reservation number into a computer or the like. In this method, when reading,
It takes time and effort when inputting, and there is a risk of a work error.

It is conceivable to automatically read the reservation number. However, mobile phone displays
The size, brightness, etc. differ for each model. Therefore, it is difficult to accurately read the reservation number on the display. Even when displaying a barcode to confirm the identity, the problem that automatic reading is difficult is the same. If there is a mistake in reading by the automatic reading device, correct contract confirmation cannot be performed. SUMMARY OF THE INVENTION It is an object of the present invention to provide a contract confirmation system capable of accurately and quickly confirming the contents of a contract when a user receives a contracted product such as a purchase.

[0007]

According to the present invention, there is provided a data processing unit for receiving contract information relating to a purchase contract for a product using a portable telephone, a data storage unit for storing the contract information, and a data processing unit connected to the data processing unit. A terminal machine installed at a place where goods are delivered, and a repeater associated with the terminal machine. The data processing unit includes telephone number recognition means for recognizing an incoming telephone number. Relays the received mobile phone signal to the data processing unit and adds the own repeater ID to the mobile phone signal.
Is provided.

According to a first aspect of the present invention, the data processing section recognizes the telephone number of the portable telephone by the telephone number recognizing means when the telephone call is received from the portable telephone. And storing the contract information in association with the contract information. The data processing unit, when a telephone number signal is input together with the repeater ID from the repeater, Recognizing the device ID and the telephone number, retrieving the recognized telephone number from the data storage unit, and specifying the contract information corresponding to the telephone number by the repeater ID when the telephone number is retrieved. And transmitting to the terminal machine to be executed. The goods in the present invention include services such as, for example, beauty salons in addition to tickets and articles. The contract information also includes the product name, service contents, settlement status, and the like.

A second aspect of the present invention is characterized in that the receiver of the repeater is provided with signal discriminating means for distinguishing a signal transmitted near the repeater from other signals. In a third aspect, the contract information includes a delivery location specifying signal for specifying a product delivery location, and the data processing unit executes a step of transmitting the contract information to a terminal machine corresponding to the delivery location specifying signal. It is characterized by points.

[0010]

1 to 4 show a first embodiment of the present invention. The first embodiment is an example in which a user purchases an airline ticket using the mobile phone 1. This system comprises a management server S for managing an airline ticket purchase site, a ticket issuing device 2 connected thereto via a communication line, and a transponder 3 integrally attached to the ticket issuing device 2. .

The management server S has a data processing unit 7
And a data storage unit 8. Data processing unit 7
Has a function of receiving data transmitted from outside the management server S and processing the data, and a telephone number recognition function of recognizing a telephone number of an incoming call. Therefore, when a ticket is reserved by using the mobile phone 1, the telephone number of the mobile phone 1 is stored in the data processing unit 7.
Is automatically recognized by the telephone number recognition function.

Further, the data processing unit 7 includes the portable telephone 1
Is stored in the data storage unit 8 in association with the telephone number recognized by the telephone number recognition function. The contract information is a user name input by the user on the air ticket purchase site, a desired flight, and the like. Also, payment information such as card payment,
Included in this contract information.

On the other hand, the ticket issuing device 2 is a device for issuing a boarding ticket. As shown in FIG. 2, the repeater 3 is provided inside, and the receiving portion of the repeater 3 is covered with a shield cover 4. In addition, the ticket issuing device 2 includes a display 5 and a ticket issuing port 6. The relay device 3 has a function of relaying and transmitting a signal transmitted from the mobile phone 1 to the management server S. Further, when relaying the signal of the mobile phone 1 to the management server S, the repeater 3 has its own repeater ID.
Is added to the signal. That is, when the signal of the mobile phone 1 is sent to the management server S via the relay 3, the relay ID of the relay 3 is transmitted to the management server at the same time as the telephone number of the mobile phone 1. Will be entered.

The repeater ID is an ID assigned to each repeater 3. Further, the relay device 3 is associated with the ticket issuing device 2 which is the terminal machine of the present invention. Therefore, the management server S stores the associated ticket issuing device 2 in the data storage unit 8 in association with each of the relay IDs. Therefore, the ticket issuing device 2 can be specified by the repeater ID.

The shield cover 4 is provided with the repeater 3
It is attached to the position corresponding to the receiving part of. The relay 3 prevents the signal transmitted outside the shield cover 4 from being received. Therefore, when the repeater 3 wants to receive a signal, the antenna part of the mobile phone is connected to the shield cover 4.
It is necessary to press the receive button while inserted in the phone. By providing the shield cover 4 in this way, the relay device 3 is prevented from receiving signals transmitted outside the shield cover 4.

That is, the shield cover 4 is a signal discriminating means of the present invention. However, the signal discriminating means is not limited to the shield cover 4 and may be any signal as long as the signal transmitted from a place remote from the repeater 3 is not received by the repeater 3. For example, to receive only signals in the vicinity of the repeater 3,
To set the receiving capacity of the repeater 3 low,
A signal transmitted from a distant place may be distinguished from a signal transmitted from a nearby place. Then, the relay device 3 should not relay a signal from a remote place to the management server S.

Without such a signal discriminating means, for example, when a plurality of users arranged in front of the ticket issuing device 2 try to access the management server S with a mobile phone, other than the first user, Is relayed to the management server S. Although the contract must be confirmed in the order in which they are arranged in front of the ticket issuing device 2, if a signal of a person who has left the repeater 3 is input to the data processing unit 7 first, the ticket issuing order and The order of receiving will be shifted. However, if there is a signal discriminating means such as the shield cover 4, even if there is a user who makes a call by mistake or intentionally shifting the order,
It is possible to prevent a wrong product from being handed over. Note that the shield cover 4 has a shape like an upper of a slipper as shown in FIG. With such a shape,
When the antenna portion of the mobile phone 1 is inserted, the user can make a call while looking at the display of his or her own mobile phone 1, so that the user can feel more secure than when the whole is covered.

The display 5 displays the ticket issuance status of the ticket issuing device 2 and the contract confirmation status. When the contract confirmation is completed, the air ticket is discharged from the ticket issuing port 6. Like that. In the first embodiment, the ticket issuing device 2
Located at the airport. However, the ticket issuing device 2
May be installed outside the airport. In that case, the user can receive the ticket at a place other than the airport and then go to the airport. In the first embodiment, the ticket issuing device 2 is a terminal machine of the present invention.

The procedure from purchasing an airline ticket using this system to receiving the ticket at the airport will be described below with reference to the flowcharts of FIGS. However, the flowcharts of FIG. 3 and FIG.
3 shows the flow of the process of the ticket issuing device 2, and does not include the work of the user. The flowchart of FIG. 3 shows a procedure for purchasing an airline ticket using a mobile phone, and the flowchart of FIG. 4 shows a procedure for actually receiving a ticket.

First, according to the flowchart of FIG.
The user starts by purchasing an air ticket. The user uses his / her mobile phone 1 to access an airline ticket purchase site. That is, the management server S is accessed. Then, apply for an aircraft ticket. The flow of information at the time of this purchase application is shown by an arrow in FIG. In step 1, the management server S recognizes the telephone number A of the mobile phone 1 by the telephone number recognition function. In step 2, ticket information transmitted from the mobile phone 1 and contract information such as a payment card number are received.

In step 3, the telephone number A is associated with the contract information and stored in the data storage unit 8. In step 4, the ticket purchase application ends. At the time of this application, the user also completes payment by card. Therefore, in the data storage unit, information on the ticket that has been settled is stored in association with the telephone number A as the settlement information.

A procedure until the user who has purchased the aircraft ticket at steps 1 to 4 receives the ticket at the airport will be described with reference to the flowchart of FIG. At the airport, the user inserts the antenna portion of the mobile phone 1 into the shield cover 4 (FIG. 2) of the ticket issuing device 2 and makes a call to the management server S. At this time, the mobile phone 1 used by the user is the mobile phone 1 used when purchasing the ticket. The signal of the mobile phone 1 is input to the data processing unit 7 of the management server S via the repeater 3 as shown by the arrow from arrow to arrow in FIG. Then, the above signal is added to the repeater I by the repeater 3.
D is added.

In step 101, the data processing unit 7 of the management server S recognizes the received telephone number A and the repeater ID. The telephone number is recognized by the telephone number recognition means of the data processing unit 7. A user who makes a call in front of the ticket issuing device 2 may hang up the telephone after the time required for the telephone number recognition means to recognize the telephone number has elapsed. Since the time is only a few seconds, if the user finds out that it took the management server S,
There is no problem if you cut immediately. However, when the data processing unit 7 finishes recognizing the telephone number, a display such as "Please hang up the telephone" may be displayed on the display 5 of the ticket issuing device 2.

The data processing section 7 executes step 102
Then, it is searched whether or not the telephone number A exists as the telephone number corresponding to the contract information stored in the data storage unit 8. If the data storage unit 8 has the telephone number A, the process proceeds to step 103 and the contract information corresponding to the telephone number A is transmitted to the ticket issuing device 2. The flow of the contract information is indicated by an arrow in FIG. At this time, a message such as "contract (reservation) has been confirmed" may be displayed on display 5 of ticket issuing device 2. In step 104, the ticket issuing device 2 issues an airline ticket based on the transmitted contract information, and ends (step 106).

In order to transmit the information in the direction of the arrow in FIG. 1, the data processing unit of the management server S uses the relay 3 based on the relay ID transmitted from the relay 3.
Identifies the ticket issuing device 2 associated with. Then, the specified ticket issuing device 2 is set as a data transmission destination. In addition, the data processing unit 7 of the management server S adds a signal indicating that the ticket has been issued to the contract information for which the contract has been confirmed and the ticket has been issued, and stores the signal. This is to prevent the same ticket from being issued twice.

On the other hand, if the telephone number A cannot be retrieved in step 102, it means that there is no corresponding contract information, so the process proceeds to step 105 and the display 5 displays "No corresponding contract". Display,
The process ends at step 106. As described above, an airline ticket purchased with a mobile phone can be received by confirming a contract with the mobile phone. According to the system of the present invention, it is possible to receive a ticket by simply making a call to the server S with the mobile phone used at the time of application in front of the ticket issuing device 2. Unlike the related art, there is no need to input the payment card number and there is no mistake in inputting, so that the ticket can be received quickly.

Although the repeater 3 is provided in the ticket issuing device 2 in the first embodiment, the repeater 3 and the ticket issuing device 2 are not necessarily provided integrally.
Since the data processing unit 7 of the management server S specifies the ticket issuing device 2 associated with the relay device ID of the relay device 3 as the transmission destination of the contract information, if both are related, good. However, if the installation locations are far apart, it is difficult to issue a ticket when a contract is confirmed. The data processing unit 7 transmits a signal for causing the ticket issuing device 2 to issue a ticket when the contract of the user who made the call has been confirmed near the repeater 2. However, at this time, if a ticket is issued from the ticket issuing device 2 located at a location distant from the repeater 3, the user may not be able to receive the ticket. Therefore, it is preferable that the repeater 3 and the ticket issuing device 2 which is the terminal machine of the present invention be located close to each other.

Although the example of purchasing an airplane ticket has been described above, this system can be used even when purchasing other commodities. However, in that case, a terminal machine such as a personal computer is installed in the store where the product is delivered, instead of the ticket issuing device 2. If the antenna of the mobile phone 1 is pointed at the repeater installed in this store and the management server S is called, the management server S
Confirms the contract information and transmits the contract information to the terminal machine. In the store, the terminal machine confirms that the contract has been confirmed, and then delivers the product.

In the first embodiment, the management server S is provided with the data processing unit 7 and the data storage unit 8, but the data processing unit 7 and the data storage unit 8 are separately provided. It doesn't matter. Further, a plurality of data storage units 8 for storing contract information including product information, a user's telephone number, and settlement information may be provided, for example, for each type of product. These data storage units 8 can be installed in a department that actually handles commodities, and manage data there. On the other hand, the data processing unit 7 is installed in a dedicated contract confirmation agency or the like having a function of confirming contract information based on a telephone number recognition and a signal transmitted via the repeater 3. May be.

The second embodiment shown in FIG. 5 is different from the second embodiment in that the store has a terminal machine 10 in place of the ticket issuing device 2.
This is different from the first embodiment. The configuration and functions of the management server S and the repeater 3 are the same as in the first embodiment. The terminal machine 10 includes a data processing unit 11, a data storage unit 12,
The display 13 is provided. In the second embodiment, a case will be described in which a hamburger is purchased on a shopping site by the mobile phone 1 and payment is completed, and then the hamburger shop goes to pick up an order. In this case, the terminal 10 is installed in a hamburger shop.

The user orders a hamburger using the mobile phone 1 during driving, for example. The method is the same as the procedure of the first embodiment shown in FIG. However, at the time of ordering, specify the shop where you will receive the goods. By specifying the shop, a delivery location specifying signal is input to the data processing unit 7 of the management server S. The data processing unit 7 stores the delivery location specifying signal in the data storage unit 8 as contract information,
The contract information is transmitted to the shop specified by the delivery location specifying signal. Since the contract information includes the type and number of products, the terminal machine 10 that has received the contract information displays the information on the display 13 and prepares an order hamburger.

When the hamburger ordered was prepared,
The user arrives at the delivery location shop. Then, the mobile phone 1 is inserted into a shield cover (not shown) of the repeater 3 to make a call to the management server S. The management server S checks whether or not the telephone number of the mobile phone 1 is registered in association with the contract information in the same manner as in the procedure of the first embodiment shown in FIG. Then, if confirmed, the signal is transmitted to the terminal machine 10. The terminal machine 10 displays the contract confirmation result on a display, and delivers the product when the contract can be confirmed, and notifies the user who came to the store when the contract cannot be confirmed.

In this way, it is possible to perform everything from ordering to receiving goods with the mobile phone 1 alone. In particular, if payment is completed at the time of ordering, payment of the price is not required at the time of receiving the product, so that the product can be received more smoothly than normal drive-through. However, the system of the present invention can be applied even when settlement has not been completed in advance. For example, it is also possible to make only a reservation and pay the price when the product is received. In this case, strictly not a purchase but a reservation corresponds to a contract of the present invention. The method of confirming whether or not the user is eligible to receive the product as a reservation using a mobile phone number is described in the first method.
This is the same as the second embodiment. In addition, the advantage that the confirmation can be performed quickly and accurately is the same as the conventional method in which the reservation number or the bar code is read.

In particular, as in the second embodiment, if the place where the commodity is to be delivered at the time of contract is specified, the commodity information can be transmitted to the terminal machine 10 in advance. Therefore, the terminal machine 10 can prepare a product in advance. It should be noted that, in addition to products such as hamburgers and tickets, services are also included. It is also possible to receive a reservation order for a service on a mobile phone and confirm the contract (reservation) on the mobile phone when receiving the service. Also, if a seat for a concert or drama is reserved and payment is completed, it is also possible to confirm with a mobile phone at the entrance and enter the room without having to receive a ticket.

Further, in the first embodiment, the air ticket is regarded as a commodity, but it can be regarded as a commodity according to the present invention by providing a service for a user to board an airplane. If the user checks the contract information at the boarding gate that the service has been ordered and payment has been completed, the user can be boarded. In this case, there is no need to issue or receive a ticket.

Further, a plurality of terminal machines are connected to the management server S provided with the data processing section 7, and the management server S can collectively manage them. For example, in the case where the ticket is used for selling airplane tickets, if a plurality of ticket issuing devices 2 provided inside and outside the airport are connected,
The user can receive a ticket from any ticket issuing machine 2. Also, when selling concert tickets and the like, terminal machines can be installed in various play guides, and the management server S can manage the sales status of tickets to be transferred in all play guides.

[0037]

According to the first to third aspects of the present invention, it is possible to accurately and quickly confirm a contract when receiving a product for which a purchase contract has been made in advance or receiving a service.
According to the second invention, when accessing the data processing unit at the product delivery location for contract confirmation, the repeater can transmit only a signal from the target mobile phone.
It is possible to prevent a wrong product from being handed over. For example,
If you are in line in front of the ticket issuing machine to receive a ticket at the airport, only the mobile phone signal of the user in the foreground will be relayed to the data processing unit, so it will be lined up after The user's ticket will not be issued first.

According to the third invention, for a certain product,
If there are a plurality of delivery locations, the location where the user will come to receive is specified in advance, so that the contents of the product can be known in advance at the delivery locations. Therefore, the products can be prepared in advance, and the delivery can be performed more smoothly.

[Brief description of the drawings]

FIG. 1 is a schematic diagram showing a configuration of a first embodiment.

FIG. 2 is an external view of the ticket issuing device according to the first embodiment.

FIG. 3 is a flowchart illustrating a procedure of a purchase contract according to the first embodiment.

FIG. 4 is a flowchart illustrating a procedure of contract confirmation according to the first embodiment.

FIG. 5 is a schematic diagram showing a configuration of a second embodiment.

[Explanation of symbols]

 REFERENCE SIGNS LIST 1 mobile phone 2 ticket issuing device 3 repeater 4 shield cover 7 data processing unit 8 data storage unit 10 terminal machine

Claims (3)

[Claims] 1. A data processing unit for receiving contract information on a purchase contract for a product using a mobile phone, a data storage unit for storing the contract information, and a data processing unit connected to the data processing unit and installed at a product delivery location. The data processing unit comprises a telephone number recognizing means for recognizing an incoming telephone number, wherein the repeater transmits a received mobile phone signal. And a function of adding its own repeater ID to the signal of the mobile phone, and the data processing unit, when a call is received from the mobile phone, by the telephone number recognizing means. Executing the step of recognizing the telephone number of the telephone and the step of storing the recognized telephone number and the contract information in the data storage unit in association with each other; Further, the data processing unit recognizes the repeater ID and the telephone number when the telephone number signal is input together with the repeater ID from the repeater, and stores the recognized telephone number from the data storage unit. A contract confirmation system that executes a step of searching, and a step of transmitting contract information corresponding to the telephone number to the terminal machine specified by the repeater ID when the telephone number is searched. 2. The contract confirmation system according to claim 1, wherein the receiving section of the repeater includes signal discriminating means for distinguishing a signal transmitted near the repeater from another signal. 3. The contract information includes a delivery location specifying signal for specifying a product delivery location, and the data processing unit executes a step of transmitting the contract information to a terminal machine corresponding to the delivery location specifying signal. The contract confirmation system according to claim 1 or 2, wherein: