JP2002230421A - Device, system and method for issuing ticket, storage medium, and re-issuable ticket - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reissue the same ticket, even if a ticket is lost. SOLUTION: When a ticket reservation is made by making by making specific customer information 23 correspond to specific ticket information, by accessing a ticket information file according to input information from an input means, a printer part is driven to issue a ticket T which has reserved ticket information 22 printed at ticket parts 9 and 10 and the customer information 23 made to correspond to the ticket information 22, printed at a certificate part 11. Consequently, even if the customer loses the issued ticket T, the same ticket T can be reissued by specifying the ticket information 22, according to the customer information 23.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a ticket issuing device, a ticket issuing system, a ticket issuing method, a storage medium, and a reissueable ticket.

[0002]

2. Description of the Related Art In recent years, for example, at a retail store such as a convenience store, an information providing device for providing various types of information to customers has been installed. According to this information providing apparatus, it is possible to quickly provide information desired by the customer and services such as predetermined product sales by a simple operation by the customer himself.

As a service provided by the information providing apparatus, there is a reservation sale of tickets such as a concert ticket and an airplane ticket.

[0004] For example, an information providing apparatus for selling a concert ticket issues a ticket or a ticket based on information (including payment as required) input by an operator such as a customer according to an operation screen. Issue a voucher with the necessary information printed.

[0005]

Incidentally, the same ticket is usually issued only once. For this reason,
If a ticket is lost, this ticket is a seat-reserved ticket, and although the person who purchased the ticket knows that the seat designated by the ticket is vacant, the ticket is identified by the ticket and the ticket. The seat that was to be invalidated.

[0006] The present invention provides a ticket issuing apparatus, a ticket issuing system, a ticket issuing method, a storage medium, and a reissueable ticket that enable the same ticket to be reissued even if the ticket is lost. The purpose is to gain.

[0007]

According to a first aspect of the present invention, there is provided a ticket issuing apparatus which converts ticket information relating to a ticket into customer information relating to a customer who has reserved the ticket based on input information from an input means for inputting information. A reservation executing unit that accesses a ticket information file stored in association with the specific ticket information and associates the specific customer information with the specific ticket information, and executes the ticket reservation by the reservation executing unit. A ticket that drives the printer unit such that the ticket information that has been reserved is printed on the ticket unit and the customer information that is associated with this ticket information is printed on the certification unit that is continuous with the ticket unit. Issuing means.

Therefore, when ticket reservation is executed by accessing the ticket information file by the reservation executing means and associating specific customer information with specific ticket information based on the input information from the input means, When the printer is driven by the ticket issuing means, the ticket is printed with the reserved ticket information printed on the ticket and the customer information associated with the ticket information printed on the certification unit. Thereby, for example, by making the ticket part and the certification part separable by perforations or the like, it becomes possible for the customer to keep the certification part, and as described in claim 2,
By making it possible to obtain the reserved ticket information from the ticket information file based on the customer information, even if the ticket is lost, the same ticket can be reissued if you have the certification section Will be possible.

According to a second aspect of the present invention, in the ticket issuing apparatus according to the first aspect, the ticket information file is accessed based on input information from the input means.
A ticket reissuing unit is provided for acquiring the specific ticket information associated with the specific customer information and driving the printer unit so that a ticket having the ticket information printed on the ticket unit is issued.

Therefore, the printer section is driven by the ticket reissuing means based on the input information from the input means, so that the specific ticket information associated with the specific customer information obtained from the ticket information file is obtained. A ticket printed on the ticket section is issued.
In this way, even if the ticket issued first is lost, if there is a certification unit issued at the same time as this ticket, the ticket information can be specified based on the customer information printed on this certification unit. As a result, the same ticket as the lost ticket can be reissued. At the time of reissuance, a ticket in which only the ticket information is printed is issued in the ticket portion, so that it is possible to suppress the occurrence of trouble due to the presence of a plurality of identical tickets due to reissuance or the like.

According to a third aspect of the present invention, there is provided a ticket issuing system, wherein input means for inputting information, a printer unit for printing out information, and ticket information relating to the ticket are associated with customer information relating to a customer who has reserved the ticket. Reservation execution for executing ticket reservation by accessing the ticket information file based on the stored ticket information file and the input information from the input means, and associating the specific customer information with the specific ticket information. Means, and when the ticket reservation is executed by the reservation executing means, the ticket information is printed on the ticket section, and the customer information associated with the ticket information is continuous with the ticket section. The printer unit so that a ticket printed on the printer is issued Includes a packet issuing means, the.

Therefore, when the ticket reservation is executed by accessing the ticket information file by the reservation executing means and associating the specific ticket information with the specific customer information based on the input information from the input means, When the printer is driven by the ticket issuing means, the ticket is printed with the reserved ticket information printed on the ticket and the customer information associated with the ticket information printed on the certification unit. Thereby, for example, by making the ticket part and the certification part separable by perforations or the like, it becomes possible for the customer to keep the certification part, and as described in claim 4,
By making it possible to obtain the reserved ticket information from the ticket information file based on the customer information, even if the ticket is lost, the same ticket can be reissued if you have the certification section Will be possible.

According to a fourth aspect of the present invention, in the ticket issuing system according to the third aspect, the ticket information file is accessed on the basis of the input information from the input means, and is associated with the specific customer information. Ticket information obtaining means for obtaining the specified specific ticket information,
Ticket reissue means for driving the printer so that a ticket having the ticket information acquired by the ticket information acquisition means printed on the ticket part is issued.

Therefore, based on the input information from the input means, the ticket in which the specific ticket information associated with the specific customer information obtained from the ticket information file by the ticket information obtaining means is printed on the ticket portion, The ticket issuance is performed by driving the printer unit by the ticket reissuing unit. In this way, even if the ticket issued first is lost, if there is a certification unit issued at the same time as this ticket, the ticket information can be specified based on the customer information printed on this certification unit. As a result, the same ticket as the lost ticket can be reissued. Upon reissue,
Since a ticket in which only the ticket information is printed is issued in the ticket section, it is possible to suppress the occurrence of trouble due to the presence of many identical tickets due to re-issuance or the like.

According to a fifth aspect of the present invention, there is provided a ticket issuing method for storing ticket information relating to a ticket in association with customer information relating to a customer who has reserved the ticket based on input information from an input means for inputting information. An information file is accessed, a ticket reservation is executed by associating the specific customer information with the specific ticket information, and the ticket information on which the ticket reservation is executed is printed on a ticket portion, and the customer information is stored on the ticket portion. The printer unit is driven so that tickets printed on successive certification units are issued.

Therefore, when the ticket reservation is executed by accessing the ticket information file and associating the specific ticket information with the specific customer information based on the input information from the input means, the printer unit is driven. As a result, the reserved ticket information is printed on the ticket section, and a ticket in which the customer information associated with the ticket information is printed on the certification section is issued. Thereby, for example, by making the ticket part and the certification part separable by perforations or the like, it becomes possible for the customer to keep the certification part, and as described in claim 6, the customer information is stored in the customer information. Based on the above, it is possible to obtain the reserved ticket information from the ticket information file, so that even if the ticket is lost, the same ticket can be reissued if the user has the certification unit. .

According to a sixth aspect of the present invention, in the ticket issuance method according to the fifth aspect, the ticket information file is accessed based on the input information from the input means and associated with the specific customer information. The acquired specific ticket information is acquired, and the printer unit is driven so that a ticket in which the acquired ticket information is printed on the ticket unit is issued.

Accordingly, the specific ticket information associated with the specific customer information obtained from the ticket information file is printed on the ticket unit by driving the printer unit based on the input information from the input unit. A ticket is issued. In this way, even if the ticket issued first is lost, if there is a certification unit issued at the same time as this ticket, the ticket information can be specified based on the customer information printed on this certification unit. As a result, the same ticket as the lost ticket can be reissued. Upon reissue,
Since a ticket in which only the ticket information is printed is issued in the ticket portion, it is possible to suppress the occurrence of trouble due to the presence of a plurality of identical tickets due to re-issuance or the like.

According to a seventh aspect of the present invention, there is provided a storage medium for inputting information, a printer unit for printing out information, and storing ticket information relating to the ticket in association with customer information relating to a customer who has reserved the ticket. A reservation execution function that is installed in a computer provided with a ticket issuing device that includes a ticket information file to be accessed and that accesses the ticket information file based on the input information and associates the specific customer information with the specific ticket information. The printer unit is driven such that the reserved ticket information is printed on a ticket unit, and the customer information associated with the ticket information is printed on a certification unit that is continuous with the ticket unit. A computer for causing the computer to execute Stores over data readable program.

Therefore, when the ticket reservation is executed by accessing the ticket information file and associating the specific ticket information with the specific customer information based on the input information from the input means, the printer unit is driven. As a result, the reserved ticket information is printed on the ticket section, and a ticket in which the customer information associated with the ticket information is printed on the certification section is issued. Thus, for example, by making the ticket section and the certification section separable by perforations or the like, it becomes possible for the customer to store the certification section. Based on the above, it is possible to obtain the reserved ticket information from the ticket information file, so that even if the ticket is lost, the same ticket can be reissued if the user has the certification unit. .

According to an eighth aspect of the present invention, in the storage medium according to the seventh aspect, the storage medium accesses the ticket information file based on the input information from the input means, and stores the specific customer information. A function of acquiring the specific ticket information associated with, and a ticket reissuing function of driving the printer unit so that a ticket in which the acquired ticket information is printed on the ticket unit is issued, A computer-readable program to be executed by a computer is stored.

Accordingly, the specific ticket information associated with the specific customer information obtained from the ticket information file is printed on the ticket unit by driving the printer unit based on the input information from the input unit. A ticket is issued. In this way, even if the ticket issued first is lost, if there is a certification unit issued at the same time as this ticket, the ticket information can be specified based on the customer information printed on this certification unit. As a result, the same ticket as the lost ticket can be reissued. Upon reissue,
Since a ticket in which only the ticket information is printed is issued in the ticket portion, it is possible to suppress the occurrence of trouble due to the presence of a plurality of identical tickets due to re-issuance or the like.

According to the ninth aspect of the present invention, in the reissueable ticket, ticket information about the ticket is printed on the ticket portion of the ticket sheet, which is a unit of a ticket portion and an extra portion that are separable from each other. In the reissuable ticket, customer information on the customer is printed on the extra ticket portion to serve as a certification portion.

Therefore, by printing the customer identification information on the extra ticket portion and using it as the certification portion, if the ticket is lost, the ticket information is identified based on the customer identification information printed on the certification portion. By doing so, the same ticket can be reissued.

According to a tenth aspect of the present invention, in the reissueable ticket of the ninth aspect, the customer information is encoded in a machine-readable manner.

Therefore, it is possible to facilitate the operation of reading customer information when reissuing a ticket.

[0027]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A first embodiment of the present invention will be described with reference to FIGS. This embodiment shows an example of application to an MMS (multimedia station) as a ticket issuing device.

Here, the MMS is, for example, an information terminal device installed in a convenience store or the like and capable of providing various kinds of information by a simple operation by an operator such as a customer.

FIG. 1 shows an MM according to a first embodiment of the present invention.
It is a perspective view which shows S schematically. The MMS 1 has an LCD (Liquid Crystal Display) 3 on the upper front surface of the housing 2.
It has. The LCD 3 selectively displays various information providing screens.

The LCD 3 waiting for various operations includes various operation keys for declaring issuance of a ticket T or reissuing the ticket T during ticket issuance processing or ticket reissuing processing, which will be described later, and merchandise handled at the store. Is displayed.

On the display surface of the LCD 3, a resistive touch panel 4 is laminated. The LCD 3 and the touch panel 4 function as input means by synchronizing a positional relationship between an image such as a button displayed on the LCD 3 and coordinates of the touch panel 4.

Below the LCD 3, a numeric keypad 5 as input means for inputting a personal identification number and the like, and a ticket issuing port through which a ticket T printed by a printer 6 (see FIG. 3) built in the MMS 1 is issued. 7 are provided.

The printer 6 of the present embodiment uses roll paper obtained by winding long paper from one end in the length direction.
A black mark (not shown) serving as a reference for a printing position and a cutting position is provided on the back side of the printing surface of the roll paper.

FIG. 2 is a plan view showing the ticket paper 8 obtained by cutting the roll paper at a predetermined position based on the black mark. The ticket paper 8 includes a main ticket section 9 having a main print area 9a on which a concert name, a seat order, and the like are printed.
And a sub-print area 10a in which contents substantially similar to the contents printed in the main print area 9a are printed.
And a stub portion 10 which is separated at the time of entry and has a specific information print area 11a on which customer information 23 (see FIG. 5) for specifying a purchaser of the ticket T is printed.
It is divided into 1. The main ticket section 9 and the stub section 10 constitute a ticket section, and the extra ticket section 11 constitutes a certification section. The main ticket section 9 and the stub section 10 and the main ticket section 9 and the extra ticket section 11 are separated by perforations 12,
Before being cut as a ticket, the extra paper portion 11, the main paper portion 9, and the semi-note portion 10 constitute a continuous roll paper in a repetition unit which is regarded as one unit.

Below the LCD 3, a card insertion slot 14 for inserting an IC card or the like into a card reader / writer 13 (see FIG. 3) built in the MMS 1, a coin insertion slot 15 for receiving cash, and a bill An insertion port 16 and the like are formed.

In addition, below the LCD 3, a bar code scanner 17 as an input means for reading a bar code 38 (see FIG. 8) printed on the surplus portion 11 when executing a ticket reissuing process described later. Is provided.

FIG. 3 is a block diagram showing the electrical connection of each part built in the MMS 1. MMS1 is a microcomputer (hereinafter referred to as “microcomputer”).
The microcomputer 18 drives and controls each unit. The microcomputer 18 is a CP that centrally drives and controls each unit.
U (Central Processing Unit) 19 has an address bus,
A ROM (Read Only M) for storing fixed data such as a startup program in advance via a bus line BL such as a data bus.
emory) 20 and R that stores various data in a rewritable manner
An AM (Random Access Memory) 21 is connected. The RAM 21 is backed up by a battery (not shown).

Various memory areas for data processing are secured in the RAM 21. The various memory areas include a print buffer (not shown) for developing print data for printing as a ticket.

Although not particularly shown, the print data is used when re-issuing the ticket information 22 relating to the tickets necessary for issuing the ticket T, such as the title 22a, the venue 22b, the date and time 22c, the seat order 22d, etc. Customer information 23 about the customer (both in FIG. 5
1) print data consisting of a character code indicating the print position of the one-line print data. The print position code indicates each print area of one-line print data as the main print area 9a, the sub print area 10a, and the specific information print area 1 described above.
1a. For example, among the one-line print data, the ticket information 22 includes the ticket information 2
2 is the main print area 9a and the sub print area 1
A print position code functioning as a command to print on 0a is associated. The customer information 23 is associated with a print position code that functions as a command to print the customer information 23 on the specific information print area 11a.

The HDD 24 as a storage medium is connected to the bus line BL connected to the CPU 19. H
The DD 24 stores a control program for operating the microcomputer 18 and various data files. As the various data files, for example, there is a ticket file 26 that stores the ticket information 22 for each ticket code 25 as shown in FIG.

In the present embodiment, the HDD 24 is used as a storage medium, but the present invention is not limited to this.

The microcomputer 18 of the MMS 1 has:
The communication I / F 27 is connected via the bus line BL. The MMS 1 is connected via a communication I / F 27 to a store controller 28 installed outside a store such as an office. The store controller 28 is, for example, a WAN
(Wide Area Network) and the like, and are connected to ticket companies, banks, travel agencies, and the like.

The contents of the ticket file 26 according to the present embodiment are updated at any time via the store controller 28 based on data distributed from a ticket company or the like at predetermined time intervals.

The various data files stored in the HDD 24 include, as shown in FIG. 5, an issued ticket obtained by combining ticket information 22 on the issued ticket T and customer information 23 on the customer who purchased the ticket T. There is an issued ticket information file 30 as a ticket information file that stores information 29.

Although not specifically shown, the customer information 23 includes customer identification information for identifying a customer who has purchased a ticket, such as an address and a name, and a personal identification number represented by a plurality of digits set arbitrarily by the customer. It is configured.

The number of digits of the personal identification number can be set arbitrarily at the store that issues the ticket T.

In addition, the various data files include, for example, display data for storing and managing the display data displayed on the LCD 3 such as the operation screen used for reservation sale of the ticket T and the coordinate position data of the touch panel 4 in association with each other. Files (not shown).

A VRAM (Video RAM) 31 is connected to the bus line BL connected to the CPU 19. In the VRAM 31, display data and the like stored in the display data file of the HDD 24 are developed at high speed.

The control program stored in the HDD 24 is written into the RAM 21 when the MMS 1 is started. Thus, the microcomputer 18 is in a state where the driving of each unit can be controlled. The components that are driven and controlled by the microcomputer 18 will be described below.

The LCD 3 is controlled by the display control circuit 32
It is connected to the bus line BL. When display data from the microcomputer 18 is input to the display control circuit 32, the LCD 3 is driven by the display control circuit 32 to display various information providing screens and the like.

The touch panel 4 is connected to a bus line BL via a panel control circuit 33. The touch panel 4 obtains coordinate data by recognizing the XY coordinates on the panel touched by the operator by the operation of the panel control circuit 33, and outputs a signal corresponding to the coordinate data to the microcomputer 18. The microcomputer 18 controls the panel control circuit 3
When the signal from 3 is input, a predetermined process based on this signal is executed.

The printer 6 is connected to a bus line BL via a printer control circuit 34. Printer 6
When print data from the microcomputer 18 is input to the printer control circuit 34, the printer 18 is driven by the printer control circuit 34 to print predetermined items on paper.

The card reader / writer 13 is connected to a bus line BL via a reader / writer control circuit 35. The card reader / writer 13 outputs a signal corresponding to data read from an IC card or the like to the microcomputer 18 by the operation of the reader / writer control circuit 35.

The bar code scanner 17 is connected to a bus line BL via a scanner control circuit 36.
The barcode scanner 17 reads the barcode 38
A signal corresponding to the data is output to the microcomputer 18 via the scanner control circuit 36.

The numeric keypad 5 is connected to the bus line BL via the input control circuit 5a. Numeric keypad 5
A signal corresponding to the numerical value operated by the operator is output to the microcomputer 18 via the input control circuit 5a.

Next, the issuing process of the ticket T will be described with reference to FIG.
This will be described with reference to FIG. FIG. 6 is a flowchart schematically showing a ticket issuing process executed by the CPU 19 based on the control program stored in the ROM 20.

In issuing the ticket T in the above-mentioned MMS 1, first, when it is determined that the ticket purchase key has been operated by the customer or the like (Y in S1), the ticket file 26 stored in the HDD 24 is searched (S2). As shown in FIG. 7, a list 37 of tickets T that can be sold is displayed on an LCD.
3 (S3).

Based on the touch position of the touch panel 4,
Upon recognizing the designated one ticket information 22 from the list 37 displayed on the LCD 3 (Y in S4), the customer information such as the address and name of the customer by inputting the personal identification number by operating the numeric keypad 5 or operating the touch panel 4 is displayed. 23 inputs (S
5) and wait for a required amount of money to be inserted from the coin insertion slot 15 or the bill insertion slot 16 (S6).

Here, when inputting the personal identification number, "this personal identification number is necessary in case the ticket to be purchased is lost. Please write down the input personal identification number." As shown in the above, a message for guiding the customer to what purpose the input of the personal identification number is performed may be displayed on the LCD 3. This helps customers recognize the importance of PINs,
It is possible to prevent confusion or the like when re-issuing the ticket T, which will be described later.

In step S6, the determination of whether the money inserted from the coin insertion slot 15 or the bill insertion slot 16 is true or false and the determination of the necessity of the required amount, etc., are well-known techniques, and thus description thereof is omitted.

Print data is created based on the various data input in steps S4 and S5 (S
7).

At the time of creating print data, the customer information 23 input in step S5 is converted into code data such as a bar code 38 which cannot be decoded by human eyes.

The created print data is expanded in the print buffer (S8), and the printer 6 is driven by the printer control circuit 34 based on the print data expanded in the print buffer (S9). Here, functions as a ticket issuing means and a ticket issuing function are executed.

As a result, the ticket issuing port 7 is
A ticket T is issued as a reissueable ticket as shown in FIG. The ticket T has a predetermined content printed on each position of a ticket sheet 8 composed of a main ticket section 9, a semi-note section 10, and an extra section 11 separated by perforations 12. The name of the concert, venue, date and time, etc. are printed on the main ticket section 9 and the stub section 10, and the main ticket section 9 and the stub section 10 are used as ordinary tickets on the day of the concert. A barcode 38 in which a reissue command for instructing the reissue of the ticket T to the customer information 23 and the MMS 1 is printed on the extra ticket portion 11.

When the ticket T is issued from the ticket issuing port 7, for example, “The certification unit is a certificate for reissuing, so keep the certification unit separate from the ticket and store it on the LCD 3. , Etc. may be displayed. This informs the customer that the extra ticket portion 11 can be separated without waiting for the concert or the like of the day, and the separated extra ticket portion 1
1 can be alerted.

In addition, information that associates the ticket information 22 input in step S4 with the customer information 23 input in step S5 is stored in the issued ticket information file 30 as issued ticket information 29. Then, the reservation of the ticket is received (S10). Here, functions as a reservation executing means and a reservation executing function are executed.

By the way, there is a concern that the ticket T issued as described above will be lost by the day of the concert.

In MMS 1 of the present embodiment, step S
The same ticket T can be reissued based on the barcode 38 printed on the extra ticket portion 11 of the ticket T issued in 9.

FIG. 9 is a flowchart schematically showing a ticket reissuing process executed by the CPU 19 based on the control program stored in the CPU 19.

In the ticket reissuing process, the barcode 38 printed on the extra ticket portion 11 is
If the command is recognized as a reissue command (Y in S11), input of a password using the numeric keypad 5 is awaited (S12).

Here, the password waiting for input is the number input by the purchaser himself when purchasing the ticket T.

The issued ticket information file 30 is searched based on the customer information 23 read from the bar code 38 in step S11 and the password input by operating the numeric keypad 5 in step S12 (S13) and read. The issued ticket information 29 including the same customer information 23 as the customer information 23 is acquired, and the acquired issued ticket information 2 is acquired.
9 is displayed on the LCD 3 (S14).

At this time, a confirmation key for declaring confirmation of the display contents is also displayed on the LCD 3.

The customer checks his / her information and the ticket information 22 displayed on the LCD 3, and operates the confirmation key if the displayed contents are correct.

Here, when the ticket information 22 is called, the issued ticket information file 30 is searched only when the password entered by the purchaser himself at the time of purchase of the ticket T has been correctly entered. It is possible to prevent a person who acquires only 11 and does not know the personal identification number from reissuing the ticket T.

By operating the confirmation key, step S14 is performed.
If the information displayed in is confirmed to be correct (S15
(Y), print data is created based on the called ticket information 22 (S16), the created print data is developed in a print buffer (S17), and a printer control circuit 34 is developed based on the print data developed in the print buffer. Drives the printer 6 (S18). Here, functions as a ticket reissuing unit and a ticket reissuing function are executed.

Thus, the same ticket T as the ticket (see FIG. 8) issued in the ticket issuing process (see FIG. 6) is issued from the ticket issuing port 7.

The print data created in step S16 is created based on only the ticket information 22 and does not include the customer information 23.

As a result, the bar code 38 is not printed on the certification section of the ticket T printed out in step S18, and the reissue of the ticket T can be suppressed. As a result, issuance of the same ticket T is limited to two tickets, and it is possible to prevent occurrence of trouble due to issuance of a plurality of the same tickets T.

The ticket T to be issued has the ticket T
Is printed together with the issuance date, so that if two identical tickets T are found on the day of the concert, the rules for validating the newly issued ticket T are decided by the concert organizer. , The same ticket T is 2
The occurrence of troubles due to the presence of sheets can be suppressed.

Next, a second embodiment of the present invention will be described with reference to FIGS. In this embodiment, a ticket printer and a P
An example of application to a POS terminal having INPAD will be described. PO
The S terminal executes the ticket issuing process by reading a voucher for issuing the ticket T issued by the MMS1.

FIG. 10 is a block diagram of a second embodiment of the present invention.
FIG. 3 is a perspective view showing an OS terminal. The POS terminal 50 is mounted on the drawer device 51 and controls opening and closing of a drawer 51a of the drawer device 51.

The POS terminal 50 has on its upper surface an operation area 52 for receiving an operation by an operator. In the right area of the operation area 52 when viewed from the operator,
Keyboard 5 as input means having a plurality of operation keys
3 are provided. Although not particularly shown, the keyboard 5
Various operation keys such as a numeric key for manually inputting a product code and a deposit amount, and a deposit / current total key for executing a closing process by cash transaction in the product sales registration process are provided for each block. Are arranged. The keyboard 53
Various codes can be input by operating the numeric keys.

In the left area of the operation area 52 when viewed from the operator, a receipt printer 5 built in the POS terminal 50 and executing a function of printing out predetermined information is provided.
4 (see FIG. 11) is provided with a receipt issuing port 55 for issuing a receipt to be printed.

At the right end side of the operation area 52 as viewed from the operator, information stored in a portable storage medium (not shown) such as an IC card carried by the customer and built in the POS terminal 50 is shown. A card reading slit 57 of a card reader 56 (see FIG. 11) for reading is provided.

At a substantially center of the operation area 52, a control key 58 for setting the operation mode of the POS terminal 50 to each operation mode such as a registration mode, a setting mode, a settlement mode, and an inspection mode by a key (not shown) is provided. Is provided.

On the upper right side of the POS terminal 50, an LCD 5 for displaying predetermined information to the operator in a color image is displayed.
9 is provided so that the elevation angle can be adjusted. On the display surface side of the LCD 59, a resistive touch panel 60 is laminated. Such an LCD 59 and a touch panel 60
As a mode of use, information based on the input product information, image information indicating the position of an input key (not shown) used for inputting the product information, and the like are displayed on the display surface of the LCD 59, and the image information By synchronizing the positional relationship between the touch panel 60 and the coordinates of the touch panel 60,
The CD 59 functions as input means.

When viewed from the operator side, the POS terminal 50
On the back side, a customer-side LCD 61 for displaying predetermined information as a color image toward the customer side is provided so that the elevation angle can be adjusted.

The POS terminal 50 is connected to a bar code scanner 62 as input means for optically reading a product code attached to a product or a voucher for a ticket T described later.

The POS terminal 50 is connected to a ticket printer 63 for issuing a ticket T exclusively. Although a detailed illustration is omitted because it is a known technology, the ticket printer 63 housed in the casing 64 has a printer unit (not shown) including a thermal head 65 and a platen (see FIG. 12). ).

The ticket printer 63 of the present embodiment
Using the ticket paper 8 shown in FIG.
A mark detection sensor 66 for detecting a black mark provided on the back side of the print surface, and a cutter mechanism for cutting the ticket paper 8 after printing by driving a cutter motor 67 (both refer to FIG. 12). ing.

The POS terminal 50 has a PI as an input means for receiving an input operation of a personal identification number from a customer in a ticket issuing process or a ticket reissuing process described later.
NPAD 68 is connected.

FIG. 11 is a block diagram showing the electrical connection of each part built in the POS terminal 50, and FIG. 12 is a block diagram showing the electrical connection of each part built in the ticket printer 63. The POS terminal 50 has a built-in microcomputer 69,
The microcomputer 69 controls driving of each unit in the POS terminal 50. The microcomputer 69 controls the components in a centralized manner.
A PU 71 is connected to a PU 70 via a bus line BL such as an address bus and a data bus, and a ROM 71 that stores fixed data such as a start-up program in advance and a RAM 72 that stores variable data in a rewritable manner. I have.
The RAM 72 is backed up by a battery (not shown).

The RAM 72 has various memory areas for data processing. Various memory areas for data processing include a customer identification information storage area (not shown) for temporarily storing customer information 23 such as a password input by operating a PINPAD 68 during a ticket issuing process or a ticket reissuing process described later. And a print data development area (not shown) for developing print data to be output to the ticket printer 63.

Although not particularly shown, the ticket printer 63
The print data to be output to the printer includes one-line print data, a print command specifying that the one-line print data is print data, a character attribute code indicating a font of the print data, and a print position of the one-line print data. Print code, an end code indicating the end of print data, and the like.

The print position code designates each print area of one-line print data as one of the main print area 9a, the sub print area 10a, and the specific information print area 11a. For example,
Of the one-line print data, the ticket information 22 is associated with a print position code that functions as a command to print the ticket information 22 in the main print area 9a and the sub print area 10a. The customer information 23 is associated with a print position code that functions as a command to print the customer information 23 on the specific information print area 11a.

An HDD 73 as a storage medium is connected to the bus line BL connected to the CPU 70. H
The DD 73 stores a control program for operating the microcomputer 69, a product master file, a sales file (not shown) for storing and holding sales information on sales registration, the issued ticket information file 30, and the like.

The control program stored in the HDD 73 is written into the RAM 72 together with the sales file when the POS terminal 50 is started. Thereby, the microcomputer 6
9 makes it possible to control the driving of each section. The components that are driven and controlled by the microcomputer 69 will be described below.

The card reader 56 has a reader control circuit 74
Is connected to the bus line BL. The card reader 56 outputs a signal corresponding to the data stored in the IC chip or the like of the read card to the microcomputer 69 by the operation of the reader control circuit 74. For example,
When the credit card information is read by the card reader 56, information for specifying the customer from the read information is temporarily stored in the RAM 72.

The keyboard 53 is a keyboard input circuit 7
5 is connected to the bus line BL. The keyboard 53 is operated by the keyboard input circuit 75 to
A signal corresponding to the operated key is output to the microcomputer 69.

The control key 58 is connected to the bus line BL via the control key input circuit 76. The control key 58 outputs a signal corresponding to the switching position to the microcomputer 69 by the operation of the control key input circuit 76. The microcomputer 69 responds to the output signal of the control key 58 by
The operation modes of registration mode, setting mode, settlement mode,
Set each operation mode such as inspection mode.

The LCD 59 is connected to the bus line BL via the display control circuit 77. LCD 59 is
When display data from the microcomputer 69 is input to the display control circuit 77, it is driven by the display control circuit 77 to display predetermined items.

The touch panel 60 has a panel control circuit 78
Is connected to the bus line BL. The touch panel 60 recognizes the XY coordinates on the panel touched by the operator by the operation of the panel control circuit 78, acquires coordinate data, and outputs a signal corresponding to the coordinate data to the microcomputer 69. When a signal is input from the panel control circuit 78, the microcomputer 69 performs a predetermined process based on the signal.

The customer side LCD 61 is provided with a customer side display control circuit 79.
Is connected to the bus line BL. LCD5
When the customer-side display data from the microcomputer 69 is input to the customer-side display control circuit 79, the display 9 is driven by the customer-side display control circuit 79 to display predetermined items.

The bar code scanner 62 is connected to the bus line BL via the scanner input circuit 80. The barcode scanner 62 transmits data corresponding to the read product code to the microcomputer 69 by the operation of the scanner input circuit 80.

The receipt printer 54 built in the POS terminal 50 is connected to a bus line BL via a receipt printer control circuit 81. When print data from the microcomputer 69 is input to the receipt printer control circuit 81, the receipt printer 54 is driven by the receipt printer control circuit 81 to print predetermined items on receipt paper. In addition, the receipt printer 54 has a built-in cutter unit (not shown) that is driven and controlled by the microcomputer 69, and cuts the receipt paper at a predetermined position by the cutter unit. As a result, the receipt printer 54 exhibits a receipt print issuing function.

The PINPAD 68 is connected to the bus line BL via the input control circuit 82. PINPA
D68 recognizes the value of PINPAD 68 touched by the operator by the operation of the input control circuit 82, and outputs a signal corresponding to the operated value to the microcomputer 69. When a signal is input from the input control circuit 82, the microcomputer 69 executes a predetermined process based on the signal.

The POS terminal 50 is a store controller
A communication I / F 83 is provided for exchanging information with each device such as a ticket printer 63 (not shown) and the ticket printer 63. The ticket printer 63 is connected to the communication I / F 83 via a LAN. By this, each POS
The print data output from the terminal 50 can be output to the ticket printer 63 via the POS terminal 50.

Note that the store controller is, for example, a WA
It is connected to a ticket company, a bank, a travel agency and the like via a network such as N (Wide Area Network).

In addition, the drawer device 51 provided separately from the POS terminal 50 is also driven and controlled by the microcomputer 69. The drawer device 51 is connected to a bus line BL via a drawer control circuit 84. Drawer device 51
Is connected to the drawer device 5 in response to the release signal from the microcomputer 69.
The first drawer 51a is opened.

Although the detailed description is omitted because it is a known technique, the POS terminal 50 described above reads the product code by the bar code scanner 62 while the control key 58 is set to the registration mode. When there is an input of a product with the numeric key and an input of the sales quantity with the numeric key, sales registration processing is performed.

In the sales registration process, the input product information is stored in the work area of the RAM 72. By searching the product master file based on the information stored in the work area, a sales price, a product name, and the like are obtained, and the obtained information is stored in the work area. Sales data based on the product code, sales quantity, product name, sales price, and the like stored in the work area of the RAM 72 is stored in the sales buffer. In addition, the transaction information such as the product unit price is displayed on the LCD 59 and the customer-side LCD 61. Every time a product is input, the total sales amount is calculated, and this calculation is repeated until execution of a closing process such as pressing down a deposit / current key is performed.

When the deposit / current total key is depressed, the sales are registered in the sales file of the store controller, and the calculated change amount is displayed on the LCD 59 or the customer LCD 61.
Further, the transaction contents are printed by the receipt printer 54 and issued as a receipt from the receipt issuing port 55.

The ticket printer 63 has a built-in microcomputer 85 for driving and controlling each part in the ticket printer 63. The microcomputer 85 has a CPU 86 that centrally drives and controls each unit in the ticket printer 63, a ROM 87 in which fixed data such as a control program is stored in advance, and a RAM 88 that rewritably stores variable data. It is configured to be connected via a bus line BL.

In the RAM 88, a reception buffer for temporarily storing print data received from the POS terminal 50, an editing buffer (both not shown) for dot-developing the print data stored in the reception buffer, and the like are secured.

A microcomputer 89 for character generator is connected to the microcomputer 85 via a bus line BL. In the character generator ROM 89, character characters indicating characters to be printed are stored and held in correspondence with each character code.

The microcomputer 85 is connected to a thermal head 65. The thermal head 65 receives a clock (CLK), data (DATA), and a strobe (STROB) from the CPU 85.
It is driven based on each signal of E).

A transport motor 90 for driving the platen to rotate, a cutter motor 67 for driving the cutter mechanism, and the like are connected to the microcomputer 85 via driver ICs 67a and 90a, respectively.

The microcomputer 85 includes a sensor input control circuit 6
The mark detection sensor 66 is connected via 6a. The output of the mark detection sensor 66 changes according to the detection of a black mark on the ticket paper 8 conveyed in the ticket printer 63, and the microcomputer 85 drives the cutter motor 67 according to the output value from the sensor input control circuit 66a. I do.

In addition, the ticket printer 63 has a POS
It has a communication I / F 91 for receiving print data output from the terminal 50, and is connected to the POS terminal 50 via the communication I / F 91.

Next, the issuing process of the ticket T is shown in FIG.
3 will be described. FIG. 13 is a flowchart schematically showing a ticket issuing process executed by the CPU 70 based on the control program stored in the ROM 71.

At the time of issuing the ticket T, the bar code 38 printed on the voucher is
When the ticket issuance command is recognized by reading (Y in S21), the ticket file stored in the HDD 73 is searched (S22), and a list 37 of the available tickets T is displayed on the LCD 59 (S23). )
(See FIG. 7).

When one of the designated ticket information 22 is recognized from the list displayed on the LCD 59 based on the touch position of the touch panel 60 (Y in S24), the personal information 23 such as the personal identification number and the address and name of the customer is displayed. Input (S2
5) and wait for receipt of the required amount of money by operating the deposit / current total key (S26).

In step S25, the PI by the customer himself is
The personal identification number is input by operating the NPAD 68, and the customer information 23 is input by operating the touch panel 60 by the operator.

Here, when inputting the security code, "this security code is required in the event that the ticket to be purchased is lost. Please write down the security code entered." As described above, the operator may tell the customer what purpose the input of the personal identification number is performed. This makes it possible for the customer to recognize the importance of the personal identification number, and to prevent confusion when re-issuing the ticket T, which will be described later.

Print data is created based on the various data input in steps S24 and S25.
(S27).

When the print data is created, the customer information 23 input in step S25 is converted into code data such as a bar code 38, the contents of which cannot be visually decoded.

The created print data is output to the ticket printer 63 (S28), and the various data input in steps S24 and S25 are stored in the issued ticket file, thereby accepting a ticket reservation (S29). . Here, functions as a reservation executing means and a reservation executing function are executed.

Although not particularly shown, the ticket printer 63
After temporarily storing the received print data in the receive buffer, one-line print data is dot-developed in the edit buffer based on the print position code with reference to the character generator ROM 71. Then, a pulse width for energizing the thermal head 65 is acquired by referring to the head energization table according to the dot-developed one-line print data. Power is supplied to the 65 resistance heating elements for the acquired pulse width. Here, functions as a ticket issuing means and a ticket issuing function are executed. As a result, based on each one-line print data that has been dot-developed based on the print position code, as shown in FIG. The printed ticket T is the ticket printer 63
Issued from

When handing over the ticket T issued from the ticket printer 63 to the customer, the operator, for example,
A guide such as "The certification unit will be a certificate for re-issuing, so keep the certification unit separate from the ticket." Thereby, it is possible to notify the customer that the extra ticket portion 11 may be separated without waiting for the concert or the like on the day, and to call attention to storing the separated extra ticket portion 11.

Incidentally, there is a concern that the ticket T issued as shown in FIG. 8 may be lost by the day of the concert in some cases.

In the POS terminal 50 of the present embodiment, the same ticket T can be reissued based on the barcode 38 printed on the surplus portion 11 of the ticket T issued in step S29.

FIG. 14 is a flowchart schematically showing a ticket reissuing process executed by the CPU 70 based on the control program stored in the CPU 70.

In the ticket reissuing process, when the operator reads the barcode 38 printed on the certification unit by the barcode scanner 62 and recognizes that the command is a reissue command (Y in S31), the customer's own The system waits for the input of the personal identification number by operating the PINPAD 68 (S32).

At step S31, the customer information 23 read from the bar code 38 and at step S32 PINPAD6
The issued ticket file is searched based on the password input by the operation of step 8 (S33), and the corresponding customer information 23 and ticket information 22 are displayed on the LCD 59 (S34). At this time, a confirmation key for declaring confirmation of the display content is also displayed on the LCD 59.

The operator sends an LCD 5 to the customer.
The user is asked to confirm whether his / her own information and ticket information 22 are correct, and operate the confirmation key if the displayed contents are correct.

At the time of calling the ticket information 22, the person who has acquired the barcode 38 by inputting the password entered by the purchaser himself at the time of purchasing the ticket T, T can be prevented from being reissued.

In step S34, the data displayed on the LCD 59 is displayed together with the customer's address, name, etc., so that the customer is required to present a document such as a license to prove his / her identity. It can be determined whether or not the displayed content is correct. by this,
In order to reissue the ticket T after confirmation of two people,
It is possible to prevent a person who has illegally acquired the extra ticket portion 11 from reissuing the ticket T.

By operating the confirmation key, step S34 is executed.
If the information displayed in is confirmed to be correct (S35
(Y), print data is created based on the called ticket information 22 (S36), and the created print data is output to the ticket printer 63.

Although not particularly shown, the ticket printer 63
Drives each unit based on the received print data. Here, functions as a ticket reissuing unit and a ticket reissuing function are executed. As a result, the ticket T printed with prints corresponding to the main ticket section 9, the stub section 10 and the extra section 11 is reissued (FIG. 8).
reference).

Note that the extra ticket portion 1 of the reissued ticket T
In No. 1, the barcode 38 is not printed, so that the occurrence of trouble due to the presence of a plurality of identical tickets can be prevented.

Next, a third embodiment of the present invention will be described with reference to FIGS. The present embodiment is used as a ticket issuing system in a chain store or the like that currently operates stores by expanding stores in various places, for example, to comprehensively grasp the sales situation and the like of each store. This is an example of application to a POS system 100 that is in use.

FIG. 15 is a block diagram showing a P-type memory device according to the third embodiment of the present invention.
FIG. 2 is a schematic diagram schematically showing an OS system. The POS system 100 includes one or a plurality of POS terminals 50 (see FIG. 10) installed in each store such as a convenience store that has a chain of a plurality of stores.
(See FIG. 1), a plurality of store POS systems 100a configured by connecting a store controller 28 installed in each store to a LAN, and the store controller 28 in each store POS system 100a. By communicating, each store POS system 10
The host computer 101 manages sales data and the like in the server 0a.

In the present embodiment, the issued ticket information file 3 for storing information on tickets sold at each store is provided.
0 is stored in a storage device (not shown) of the host computer 101.

In the present embodiment, the ticket information 2
The ticket code 25 for identifying 2 is set in common in all chain stores using the ticket code 25.

Next, the ticket issuance processing will be described with reference to FIG.
This will be described with reference to FIG. POS system 1 of the present embodiment
At 00, the same ticket T can be reissued at any store in the series based on the barcode 38 printed on the surplus portion 11 of the ticket issued at each store.

FIG. 16 is a flowchart schematically showing a ticket issuing process executed by the CPU 70 based on a control program stored in the ROM 71 of the POS terminal 50 for each store POS system 100a.

At the time of issuing a ticket, if the ticket issuing command is recognized by reading the barcode 38 printed on the voucher issued by the MMS 1 with the barcode scanner 62 (Y in S41), the HD is issued.
The ticket file stored in D73 is searched (S4
2) A list 37 of tickets available for sale is displayed on the LCD 59 (S43) (see FIG. 7).

When one piece of ticket information 22 specified from the list displayed on the LCD 59 is recognized based on the touch position of the touch panel 60 (Y in S44), the personal information 23 such as the personal identification number and the address and name of the customer is displayed. Input (S4
5) Wait for the required amount of money to be received by operating the deposit / current total key (S46).

At step S45, the PI by the customer himself
The personal identification number is input by operating the NPAD 68, and the customer information 23 is input by operating the touch panel 60 by the operator.

Here, when inputting the security code, "this security code is necessary in case the ticket to be purchased is lost. Please write down the security code entered." As described above, the operator may tell the customer what purpose the input of the personal identification number is performed. This makes it possible for the customer to recognize the importance of the personal identification number, and to prevent confusion when re-issuing the ticket T, which will be described later.

The print data is created based on the various data input in steps S44 and S45.
(S47). When the print data is created, the customer information 23 input in step S45 is converted into code data such as a bar code 38 that cannot be visually decoded.

The created print data is output to the ticket printer 63 (S48), and the various data input in steps S44 and S45 are combined with the storage request command for requesting storage in the issued ticket information file 30. The storage request data is output to the host computer 101 via the store controller 28 (S49).

Although not particularly shown, the ticket printer 63
Develops the data print buffer output from the POS terminal 50 and issues a ticket T by driving each unit (see FIG. 8). Here, a function as a ticket issuing unit is executed.

Although not particularly shown, the host computer 101 accepts a ticket reservation by storing various data included in the storage request data output from the store POS system 100a in the issued ticket information file 30. Here, the function as the reservation executing means is executed.

By the way, there is a concern that the ticket T issued as shown in FIG. 8 may be lost by the day of using a ticket for a concert or the like in some cases.

In the POS terminal 50 of the present embodiment, the ticket T based on the bar code 38 printed on the extra ticket portion 11 of the ticket T issued in step S29.
, The same ticket T can be reissued.

Next, the ticket reissuing process will be described with reference to FIG.
This will be described with reference to FIG. FIG. 17 is a flowchart schematically showing the ticket reissuing process.

In the ticket reissuing process, when the operator reads the barcode 38 printed on the surplus ticket portion 11 by the barcode scanner 62 and recognizes that the command is a reissue command (Y in S51), the customer The operation waits for the input of the personal identification number by operating the PINPAD 68 (S52).

At step S51, the customer information 23 read from the bar code 38 and at step S52 PINPAD6
The search request data obtained by combining the password input by the operation 8 and the search request command for requesting the search for the issued ticket information file 30 is stored in the store controller 2.
The data is output to the host computer 101 via the host computer 8 (S53).

Although not shown, the host computer 1
When 01 determines that it has received the search request data output from the store POS system 100a, it searches the issued ticket information file 30 and includes the same customer information 23 as the customer information 23 included in the search request data. The issued ticket information 29 is acquired, and the acquired issued ticket information 29 is output as response data to the POS terminal 50 that has requested the search. Here, a function as a ticket information acquisition unit is executed.

Referring back to FIG. 17, the host computer 1
If it is determined that the response data output from 01 has been received (Y of 54), the corresponding customer information 23 and ticket information 22 are displayed on the LCD 59 (S55). At this time, a confirmation key for declaring confirmation of the display content is also displayed on the LCD 59.

The operator sends an LCD 5 to the customer.
The user is asked to confirm whether his / her own information and ticket information 22 are correct, and operate the confirmation key if the displayed contents are correct.

When the ticket information 22 is called, the person who has acquired the barcode 38 inputs the password entered by the purchaser himself when purchasing the ticket T, so that the person who has acquired the barcode 38 can use the barcode 38 to enter the ticket. Re-issuance can be prevented.

By operating the confirmation key, step S55 is performed.
If it is confirmed that the information displayed in is correct (S56
(Y), print data is created based on the called ticket information 22 (S57), and the created print data is output to the ticket printer 63 (S58).

In the ticket printer 63, the POS terminal 5
By driving the printer unit based on the print data output from 0, the same ticket T as that shown in FIG. 8 is issued. Here, a function as a ticket reissuing unit is executed.

In this embodiment, the host computer 1
01, a plurality of POS systems 100 constitute a network that allows data communication freely. For example, even if the user notices a lost ticket at a concert venue far from the store where the ticket was purchased, the certification unit , The ticket T can be reissued at the nearest affiliated store.

Thus, the effect of enclosing customers in the entire affiliated store can be improved.

[0169]

According to the ticket issuing apparatus of the first aspect of the present invention, based on the input information from the input means, the reservation executing means accesses the ticket information file to specify the specific customer information in the specific ticket information. When the ticket reservation is executed by associating the ticket information, the printer unit is driven by the ticket issuing means so that the reserved ticket information is printed on the ticket unit and the customer information associated with the ticket information is transmitted to the certification unit. By issuing a ticket printed on the certifying unit, for example, by making the ticket unit and the certifying unit separable by perforations or the like, it becomes possible for the customer to store the certifying unit. As noted, based on customer information,
By making it possible to acquire the reserved ticket information from the ticket information file, even if the ticket is lost, the same ticket can be reissued if it has the certification unit.

According to the second aspect of the present invention, in the ticket issuing apparatus according to the first aspect, the printer section is driven by the ticket reissuing means based on the input information from the input means, so that the ticket information file is output from the ticket information file. By issuing a ticket with the specific ticket information associated with the acquired specific customer information printed on the ticket section, even if the first issued ticket is lost, it will be issued at the same time as this ticket With the certification unit, the ticket information can be specified based on the customer information printed on the certification unit, so that the same ticket as the lost ticket can be reissued.
At the time of reissuing, a ticket in which only the ticket information is printed is issued in the ticket portion, so that it is possible to suppress the occurrence of trouble due to the presence of a plurality of identical tickets due to reissuance or the like.

According to the ticket issuing system of the present invention, the reservation executing means accesses the ticket information file based on the input information from the input means, and associates the specific ticket information with the specific customer information. When the ticket reservation is executed, the printer unit is driven by the ticket issuing unit so that the reserved ticket information is printed on the ticket unit and the customer information associated with the ticket information is transmitted to the certification unit. By issuing the printed ticket, for example, by making the ticket part and the certification part separable by perforations or the like, it becomes possible for the customer to keep the certification part. As we did, based on customer information,
By making it possible to acquire the reserved ticket information from the ticket information file, even if the ticket is lost, the same ticket can be reissued if it has the certification unit.

According to the fourth aspect of the invention, in the ticket issuing system according to the third aspect, based on the input information from the input means, the ticket information acquisition means responds to the specific customer information acquired from the ticket information file by the ticket information acquisition means. By issuing the ticket with the attached specific ticket information printed on the ticket section by driving the printer section by the ticket reissuing means, even if the first issued ticket is lost, If there is a certification unit issued at the same time as the ticket, it is possible to specify the ticket information based on the customer information printed on this certification unit, so that the same ticket as the lost ticket can be reissued . At the time of reissuance, a ticket in which only the ticket information is printed is issued in the ticket portion, so that it is possible to suppress the occurrence of trouble due to the presence of many identical tickets due to reissuance or the like.

According to the ticket issuing method of the present invention, the ticket reservation is performed by accessing the ticket information file and associating the specific ticket information with the specific customer information based on the input information from the input means. Is executed, by driving the printer unit, the reserved ticket information is printed on the ticket unit, and the customer information corresponding to the ticket information is issued on the certification unit by issuing a ticket. For example, by making the ticket section and the certification section separable by perforations or the like, it becomes possible for the customer to keep the certification section, and as described in claim 6, based on the customer information. ,
By making it possible to acquire the reserved ticket information from the ticket information file, even if the ticket is lost, the same ticket can be reissued if it has the certification unit.

According to the sixth aspect of the present invention, in the ticket issuing method according to the fifth aspect, the specific customer acquired from the ticket information file is driven by driving the printer unit based on the input information from the input means. By issuing a ticket with the specific ticket information associated with the information printed on the ticket section, even if the first issued ticket is lost, if there is a certification section issued at the same time as this ticket For example, the ticket information can be specified based on the customer information printed on the certifying section, so that the same ticket as the lost ticket can be reissued. At the time of reissuing, a ticket in which only the ticket information is printed is issued in the ticket section, so that it is possible to suppress the occurrence of trouble due to the presence of a plurality of identical tickets due to reissuance or the like.

According to the storage medium of the invention described in claim 7,
When ticket reservation is executed by accessing the ticket information file and associating specific ticket information with specific customer information based on the input information from the input means, the printer unit is driven to execute the reservation. The issued ticket information is printed on the ticket section, and the customer information associated with the ticket information is issued on the proof section, so that the ticket section and the proof section can be separated by a perforation, for example. By doing so, it becomes possible for the customer to store the certification unit, and as described in claim 8, it is possible to acquire the reserved ticket information from the ticket information file based on the customer information. Therefore, even if a ticket is lost, the same ticket can be reissued if the ticket is provided.

According to the invention of claim 8, in the storage medium of claim 7, by driving the printer unit based on the input information from the input means, the specific customer information obtained from the ticket information file is obtained. By issuing a ticket with the specific ticket information associated with the ticket printed on the ticket section, even if the ticket issued first is lost, if there is a certification section issued at the same time as this ticket Since the ticket information can be specified based on the customer information printed on the certifying section, the same ticket as the lost ticket can be reissued. At the time of reissuing, a ticket in which only the ticket information is printed is issued in the ticket section, so that it is possible to suppress the occurrence of trouble due to the presence of a plurality of identical tickets due to reissuance or the like.

According to the reissueable ticket according to the ninth aspect of the present invention, the customer identification information is printed on the surplus ticket section and used as a proof section. By specifying the ticket information based on the printed customer specifying information, the same ticket can be reissued.

According to the tenth aspect, the ninth aspect is provided.
In the reissueable ticket described above, it is possible to facilitate the task of reading customer information when reissuing the ticket.

[Brief description of the drawings]

FIG. 1 is a perspective view schematically showing an MMS according to a first embodiment of the present invention.

FIG. 2 is a plan view showing a ticket sheet.

FIG. 3 is a block diagram showing an electrical connection of each unit built in the MMS.

FIG. 4 is an explanatory diagram schematically showing a file structure of a ticket file.

FIG. 5 is an explanatory diagram schematically showing a file structure of an issued ticket information file.

FIG. 6 is a flowchart schematically showing a ticket issuing process.

FIG. 7 is a front view showing an example of a display screen.

FIG. 8 is a plan view showing a ticket.

FIG. 9 is a flowchart schematically showing a ticket reissuing process.

FIG. 10 is a perspective view showing a POS terminal according to a second embodiment of the present invention.

FIG. 11 is a block diagram showing an electrical connection of each unit built in the POS terminal.

FIG. 12 is a block diagram showing an electrical connection of each unit built in the ticket printer.

FIG. 13 is a flowchart schematically showing a ticket issuing process.

FIG. 14 is a flowchart schematically showing a ticket reissuing process.

FIG. 15 is a schematic diagram schematically showing a POS system according to a third embodiment of the present invention.

FIG. 16 is a flowchart schematically showing a ticket issuing process.

FIG. 17 is a flowchart schematically showing a ticket reissuing process.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Ticket issuing device 4 Input means 5 Input means 9 and 10 Ticket part 11 Proof part, extra part 17 Input means 22 Ticket information 23 Customer information 24 Storage medium 30 Ticket information file 50 Ticket issuing device 53 Input means 60 Input means 62 Input Means 68 Input means 73 Storage medium 100 Ticket issuing system T Reissueable ticket

Claims (10)

[Claims] 1. A ticket information file that stores ticket information relating to a ticket in association with customer information relating to a customer who has reserved this ticket based on input information from an input means for inputting information, and A reservation executing means for executing a ticket reservation by associating specific customer information with information; and when the ticket executing is performed by the reservation executing means, the reserved ticket information is printed on a ticket section and the ticket information is printed. A ticket issuance unit that drives a printer unit such that a ticket in which the customer information associated with the customer information is printed on a certification unit that is continuous with the ticket unit is issued. 2. The ticket information file is accessed based on input information from the input means, and specific ticket information associated with specific customer information is obtained. The ticket issuing apparatus according to claim 1, further comprising ticket reissuing means for driving the printer unit so that the ticket printed on the ticket is issued. 3. An input unit for inputting information, a printer unit for printing out the information, a ticket information file storing ticket information on the ticket in association with customer information on a customer who has reserved the ticket, and the input unit. A reservation executing means for executing a ticket reservation by accessing the ticket information file based on the input information from the user and associating the specific customer information with the specific ticket information; Is executed, a ticket is printed in which the reserved ticket information is printed on the ticket section, and the customer information associated with the ticket information is printed on the certification section continuous to the ticket section. Ticket issuing means for driving the printer unit Stem. 4. A ticket information acquisition unit that accesses the ticket information file based on the input information from the input unit, and acquires specific ticket information associated with specific customer information. 4. The ticket issuing system according to claim 3, further comprising: ticket reissuing means for driving the printer unit such that a ticket having the ticket information acquired by the ticket information acquiring means printed on the ticket unit is issued. 5. Accessing a ticket information file that stores ticket information relating to a ticket in association with customer information relating to a customer who has reserved this ticket based on input information from an input means for inputting information, and The ticket reservation is executed by associating the specific customer information with the information, and the ticket information on which the ticket reservation is executed is printed on the ticket section, and the ticket on which the customer information is printed on the certification section continuous with the ticket section is displayed. A ticket issuance method that drives a printer unit to be issued. 6. The ticket information is obtained by accessing the ticket information file based on the input information from the input unit, and acquiring the specific ticket information associated with the specific customer information. 6. The ticket issuing method according to claim 5, wherein the printer unit is driven such that a ticket printed on the ticket unit is issued. 7. A ticket issuance comprising input means for inputting information, a printer unit for printing out information, and a ticket information file for storing ticket information relating to the ticket in association with customer information relating to a customer who has reserved the ticket. A reservation execution function installed on a computer provided in the apparatus, for accessing the ticket information file based on the input information and associating the specific customer information with the specific ticket information; A ticket issuance function for driving the printer unit such that the customer information printed on the ticket information and associated with the ticket information is printed on a certification unit that is continuous with the ticket unit. Computer-readable program to be executed Memory to have storage medium. 8. A function of the storage medium for accessing the ticket information file based on the input information from the input unit, and acquiring the specific ticket information associated with the specific customer information. A computer-readable program that causes the computer to execute: a ticket reissuing function that drives the printer unit so that a ticket in which the acquired ticket information is printed on the ticket unit is issued. Item 7. The storage medium according to Item 7. 9. A reissueable ticket in which ticket information relating to a ticket is printed on the ticket portion of a ticket sheet united by a ticket portion and an extra portion that are separable from each other, A re-issueable ticket characterized by printing customer information about the customer to form a certification unit. 10. The reissueable ticket of claim 9, wherein the customer information is coded to be machine readable.