JP2002222142A - Electronic bulletin board system, method of promoting reply in electronic bulletin board system, and electronic bulletin board program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To promote a reply for a contribute question item, in an electronic bulletin board system. SOLUTION: This system has a reply situation control means 22 wherein a user terminal 10 inputs the propriety of registration as a replier for the item in a contributed field when contributing the item, the necessity of the reply to the item, and a desirable reply date thereof to be transmitted to a server 20 of an electronic bulletin board, and wherein the server 20 registers the reply- required item together with the reply-desired date in a reply condition database 26, and checks the presence of the reply thereafter, and informs an item mail conversion.transmission means 23 of the item not replied yet even when reaching to the desired date, a replier registering means 24 for registering a user to be registered as the replier in a replier database 27 a field by a field together with a mail address, and the item mail conversion.transmission means 23 for generating the informed item as an electronic mail, and for retrieving the replier database 27 to obtain the mail address registered for the field of the informed item, so as to transmit the electronic mail to the replier.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an electronic bulletin board system, an answer promoting method in the electronic bulletin board system, and an electronic bulletin board program, and more particularly, to a method of monitoring a reply situation when a contributor desires a reply to a posted article. BACKGROUND OF THE INVENTION The present invention relates to an electronic bulletin board system for promoting a response, a method for promoting answers in the electronic bulletin board system, and an electronic bulletin board program.

[0002]

2. Description of the Related Art Conventionally, a terminal device accesses a homepage of an electronic bulletin board established on a network such as the Internet, selects an area, posts an article,
An electronic bulletin board system for searching and browsing posted articles and for replying to articles that have been browsed is operated.

[0003]

However, in the above-mentioned conventional electronic bulletin board system, a posted article or a reply article is only received and posted on the bulletin board by field, so that a contributor posts a question article. But you'll have to wait until someone who sees it replies. Since there is no guarantee that the person who replies the answer article will access the electronic bulletin board system every day, even if you want the answer article by a certain deadline, there is a problem that you have to just wait regardless of the deadline. Was.

An object of the present invention is to provide an electronic bulletin board system, an answer promoting method in the electronic bulletin board system, and an electronic bulletin board program which solve the above problems.

[0005]

A first electronic bulletin board system according to the present invention comprises means for setting a desired answer date when posting an article, and means for registering the desired answer date in a database in association with the article. Means for checking whether there is an answer to the article and determining whether the desired answer date has been reached; and generating an unanswered article that has reached the desired answer date and has not been answered as an e-mail and registered in advance. Means for transmitting to the respondent.

A second electronic bulletin board system according to the present invention is an electronic bulletin board system including a user terminal device, an electronic bulletin board server, and a network connecting these components to each other. When posting an article by accessing the bulletin board server, specify whether to register as a respondent to the article in the field to be posted, whether or not you want to reply to your own posted article, and if you want to answer, the date you want to reply. The electronic bulletin board server has means for inputting and transmitting the electronic bulletin board server to the electronic bulletin board server, and the electronic bulletin board server registers the article with the desired answer together with the desired answer date in the answer status database for each article, and checks whether there is a subsequent answer, Response status management means to notify the article mail conversion / transmission means for articles that have not been answered even when the desired date of response is reached, and register as respondents Respondent registration means for registering the entered user with an e-mail address for each field in the respondent database together with an e-mail, and generating an article notified from the response status management means as an e-mail and searching the respondent database Article mail conversion / transmission means for acquiring the mail addresses of the respondents registered corresponding to the field of the notified article and transmitting the e-mail to these respondents.

In a third electronic bulletin board system according to the present invention, in the second electronic bulletin board system according to the present invention, the answer status management means may include a desired answer date among articles having no answer even when the desired answer date has been reached. The article mail conversion / transmission means is not notified of an article that has passed a predetermined period of time or more.

A fourth electronic bulletin board system of the present invention is the electronic bulletin board system according to the second or third electronic bulletin board system of the present invention.
The answer status management means periodically checks the desired answer date of the unanswered articles in the answer status database, and deletes the registration of the answer status database from the answer status database if a certain period has passed from the desired answer date. It is characterized by.

A fifth electronic bulletin board system according to the present invention is the electronic bulletin board system according to the second, third or fourth electronic bulletin board system according to the present invention, wherein the respondent registration means is a user who has not posted an article for a predetermined period or more. Is deleted from the respondent database.

An answer promoting method in an electronic bulletin board system according to the present invention is an answer promoting method in an electronic bulletin board system including a user terminal device, an electronic bulletin board server, and a network for interconnecting the user terminals. When the device accesses the electronic bulletin board server to post an article, whether or not to register as a respondent to the article in the field to be posted, whether or not the user wants to answer the posted article, and if there is a reply, answer Inputting the desired date and transmitting it to the electronic bulletin board server, and the electronic bulletin board server registers the article with the desired answer in the answer status database for each article together with the desired answer date and checks whether there is a subsequent answer And the electronic bulletin board server responds to the user who has entered to register as a respondent. Registering a database together with an e-mail address for each field, and for an article that has not been answered even when the desired answer date has been reached, the electronic bulletin board server generates the contents of the article as an e-mail and searches the respondent database for the article. Acquiring the e-mail addresses of the respondents registered corresponding to the field of the article, and transmitting the e-mail to these respondents.

The electronic bulletin board program of the present invention registers the desired answer date for each article in the answer status database for an article for which the desired answer date has been input when posting the article via the network from the user terminal device, and thereafter registers the desired date. Check the presence / absence of an answer, answer status management means to notify the article mail conversion / sending means for articles that do not answer even if the desired answer date is reached, input when registering as a respondent when posting an article from the user terminal device The responded user, the respondent registration means for registering the respondent database together with the e-mail address for each field, the article notified from the answer status management means is generated as an email, and the notified respondent database is searched and notified. Get the email addresses of respondents registered corresponding to the field of the article The article mail conversion and transmission means for transmitting an e-mail, causes a computer to function as relative.

[0012]

Embodiment of the embodiment of the present invention will be described with reference to the drawings in detail.

FIG. 1 is a diagram showing a system configuration according to an embodiment of the present invention. The system includes a user terminal device 10, an electronic bulletin board server 20, and a network 30 such as the Internet for interconnecting these components. I have.

The user terminal device 10 is an information processing device such as a personal computer. The user terminal device 10 accesses a homepage of an electronic bulletin board established on the network 30 and performs posting of an article, input of a reply (answer) to the article, and the like. The system includes a homepage access / input unit 11, a display unit 12 for displaying a homepage screen and an e-mail, and an e-mail receiving unit 13 for receiving an e-mail.

The electronic bulletin board server 20 is a workstation server or the like installed by an electronic bulletin board operator, and establishes a home page of the electronic bulletin board on the network 30. The electronic bulletin board server 20 includes an article receiving unit 21, an answer status management unit 22, an article mail conversion / transmission unit 23, a respondent registration unit 24, a bulletin board database 25, an answer status database 26, a respondent database 27.

The electronic bulletin board server 20 is controlled by a program stored in a storage medium (not shown), and the program controls the operation of each of the above-described units of the electronic bulletin board server 20.

The article receiving means 21 is a user terminal device 1
An article transmitted from 0 is received, an article number is assigned to each field, and registered in the bulletin board database 25. The response status management means 22 registers, in the response status database 26, the articles that have been requested to be answered at the time of receiving the articles by the article receiving means 21, together with the desired date of the reply, and sends an article mail for the articles that have not been answered even on the desired reply date. The conversion / transmission means 23 is notified. In addition, the response status management means 22
The answer desired date of the unanswered articles in the answer status database 26 is periodically checked, and those that have passed a certain period or more (for example, one month or more) are deleted from the registration. The article mail conversion / transmission unit 23 generates and sends an e-mail including the article text to the respondents registered in advance by the respondent registration unit 24 for each field. The respondent registration means 24
The respondent database 27 stores the user who inputs that the respondent may be the respondent when the article is received by the article receiving means 21.
And deregister users who have not sent articles for a certain period of time.

The bulletin board database 25, answer status database 26, and respondent database 27
This will be described with reference to FIGS.

FIG. 2 is a diagram showing an example of the data structure of the respondent database 27 of FIG. 1, FIG. 3 is a diagram showing an example of the data structure of the bulletin board database 25 of FIG. 1, and FIG. FIG. 2 is a diagram illustrating an example of a data structure of a response status database 26 in FIG. 1.

First, referring to FIG. 2, data including the user ID of the respondent, the mail address of the respondent, and the latest posting date of the respondent are registered in the respondent database 27 for each field. . Note that the user ID of the respondent may be a nickname or the like of the respondent registered in advance. Next, referring to FIG.
In each field, data including the article number unique to the article to identify the article, the article body indicating the content of the posted article, the posting date and time when the article was posted, and the user ID of the poster It is registered. Referring to FIG. 4, the answer status database 26 includes an answer category indicating whether the article has been answered or not answered, a desired date for answering the article, and an answer indicating the date on which the article was answered. Data including the date is registered corresponding to each article number.

Next, the operation of the embodiment of the present invention will be described in detail with reference to FIGS. FIG. 5 is a flowchart showing an operation at the time of article posting, and FIG. 6 is a flowchart showing an operation for an unanswered article.
In the following description, it is assumed that the network 30 is the Internet.

First, the operation at the time of article posting will be described with reference to the flowchart of FIG.

First, the user operates the user terminal 1
The electronic bulletin board homepage established by the electronic bulletin board server 20 on the network 30 is accessed by the homepage access / input means 11 of “0”. The article receiving means 21 of the electronic bulletin board server 20 sends screen information of the homepage to the user terminal device 10, and the user terminal device 10 displays the screen information on the display means 12. The user selects a desired field (travel, movie, information equipment, etc.) on the screen. Here, for the sake of explanation, it is assumed that an information device has been selected and a printer therein has been selected as a field.

When the user selects posting of a new article on the screen (step A1 in FIG. 5), the article receiving means 2
1 sends input screen information of a user ID and a password to the user terminal device 10 and authenticates the user ID and the password input and transmitted by the user. It is assumed that the user ID and the password are registered in advance in the electronic bulletin board server 20 for each user together with personal information such as a mail address and stored in a personal information database (not shown) in the electronic bulletin board server 20. Therefore, authentication is performed by comparing the user ID and password stored in the personal information database with the user ID and password sent from the user terminal device 10. When this authentication is completed, the article receiving means 21 transmits screen information for article reception to the user terminal device 10. The screen information at this time includes whether or not you want to reply (reply) to this posted article, and if so, the desired date (year, month, and day) of the answer, an entry field for the article body, It contains information on whether to register as a respondent. The user selects and inputs these contents by means of the homepage access / input means 11 and transmits them to the electronic bulletin board server 20. Article receiving means 2
1 receives the above information, assigns an article number to the received article body, and registers it in the bulletin board database 25. At this time, the selected field (printer), posting date and time, and user ID are also registered (step A2).

The article receiving means 21 checks the information as to whether or not to be registered as a respondent, and notifies the result to the respondent registration means 24 (step A3). When the respondent registration unit 24 receives the notification of the registration, the respondent registration unit 24 registers the user ID, the mail address, and the posting date in association with the printer field in the respondent database 27.
As for the mail address, the above-mentioned personal information database (not shown) is searched for and acquired by the user ID. At this time, if the same user ID has already been registered, only the posting date is updated (step A
4). In addition, when the respondent registration unit 24 is notified that registration is not performed, the respondent registration unit 24 searches the respondent database 27,
Check if this respondent is already registered as a respondent. If it has been registered, the registration is deleted (step A5).

The article receiving means 21 checks whether or not there is a reply request (step A6), and if so, notifies the reply status managing means 22 and sends it to the reply status managing means 22.
Registers the article number and the desired date of the answer entered by the user through the homepage access / input means 11 in the answer status database 26, sets the answer category to unanswered in FIG. Initial values are set (step A7).

Next, an operation in the case where a post from a user is an article in reply to an already posted article will be described. When the user searches for and browses the desired article, and replies (answers) to a certain article, for example, the user clicks a reply button for the article on the screen. Is identified as a reply article posting (step A8). Then, the same operation as the above-described steps A2 to A5 is performed as steps A9 to A12 (step A9).
9 to Step A12).

Subsequent to step A12, the article receiving means 21 passes the processing to the response status management means 22. The answer status management unit 22 determines whether the article is a reply (answer) article to the unanswered article. This determination is made by notifying the article number of the original question article to which this reply was made from the article accepting means 21, searching the respondent database 27 using this article number as a key, and checking whether the corresponding article number has been registered. If registered, the determination is made based on whether the answer category has been answered or not answered. That is, when the corresponding article number is registered and the answer category is unanswered, it is determined that the article is a reply article to the unanswered article (step A13).

If it is determined in step A13 that the article is a reply article to an unanswered article, the respondent registration means 24
Makes the answer category in the answer status database 26 already answered, and registers the answer date with reference to a system date (not shown) of the electronic bulletin board server 20. in this way,
Upon receiving a reply to an unanswered article and setting the answer category in the answer status database 26 to "answered", a reply from an unspecified user is targeted regardless of whether the respondent is a registered respondent (step A14).

Next, regarding the operation for an unanswered article,
This will be described with reference to the flowchart of FIG.

The response status management means 22 is set in advance so as to search the response status database 26 at regular intervals or at regular intervals. Here, it is assumed that the setting is made to search the answer status database 26 once a day at a predetermined time.

At a predetermined time, the answer status management means 22 refers to the answer status database 26 and checks whether there is any article whose answer category is unanswered (step B1 in FIG. 6). If there is an unanswered article, the answer status management unit 22 next checks whether the desired answer date is before the system date (current date) (step B2).

If the desired reply date is earlier than the system date (current date) in step B2, the reply status management means 22 notifies the article mail conversion / transmission means 23 of the article number and passes the processing (step B3). ).

The article mail conversion / transmission means 23 searches the bulletin board database 25 based on the notified article number,
The content of the article (the body of the article) is obtained and converted into e-mail transmission data (step B4), and field information (printer) is also obtained from the bulletin board database 25, and the respondent database 27 is searched based on the field information. A mail address registered corresponding to is acquired (step B5).

Then, the article mail conversion / transmission means 23
Sends the contents of the question article as an e-mail to each of the acquired e-mail addresses (step B6), and requests the registered respondents to reply. At this time, information such as the article number and the desired answer date may be included in the e-mail. Thereafter, the operations of Steps B1 to B6 are repeated until there is no corresponding article. Each respondent who has received the e-mail accesses the electronic bulletin board homepage and posts a reply article (answer) to the relevant question article received by e-mail.

In the embodiment described above, the latest posting date in the respondent database 27 is updated for each respondent every time an article is posted.
The respondent registration means 24 may check this latest posting date at regular intervals, and may delete the registration from the respondent database 27 for respondents who have not posted for a predetermined period (for example, six months). .

In step B3, if the desired reply date is before the system date (current date), the reply status management means 22 notifies the article mail conversion / transmission means 23 of the article number and passes the processing. However, if the desired reply date is before the system date and has not passed for a predetermined period or more (for example, one week or more), the reply status management means 22 sends the article number to the article mail conversion / transmission means 23. The process may be notified and the process may be passed, and the article mail conversion / transmission unit 23 may not be notified of an article that has passed a predetermined period or more (for example, one week or more). As a result, for articles that have not been answered even after the deadline for answering,
It will be possible to send e-mails to respondents for only one week to promote responses.

[0038]

According to the present invention, when a question article for which an answer is desired is posted on an electronic bulletin board together with the desired answer date, if the answer is not answered even on the desired answer date, the pre-registered respondent is notified. By sending a question article by e-mail and requesting an answer, there is an effect that the answer can be promoted as compared to the past.

[Brief description of the drawings]

FIG. 1 is a diagram showing a system configuration according to an embodiment of the present invention.

FIG. 2 is a diagram showing an example of a data structure of a respondent database 27 of FIG.

FIG. 3 is a diagram showing an example of a data structure of a bulletin board database 25 of FIG.

FIG. 4 is a diagram showing an example of a data structure of a response status database 26 of FIG.

FIG. 5 is a flowchart showing an operation at the time of article posting.

FIG. 6 is a flowchart showing an operation for an unanswered article.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 10 User terminal device 11 Homepage access / input means 12 Display means 13 E-mail receiving means 20 Electronic bulletin board server 21 Article receiving means 22 Response status management means 23 Article mail conversion / transmission means 24 Respondent registration means 25 Bulletin board database 26 Response status database 27 Respondent database 30 Network

Claims (7)

[Claims] A means for setting a desired answer date when posting an article; a means for registering the desired answer date in a database in association with the article; A means for determining whether a date has been reached, and means for generating an unanswered article that has reached the desired reply date as an e-mail and transmitting it to a pre-registered respondent. Bulletin board system. 2. An electronic bulletin board system comprising a user terminal device, an electronic bulletin board server, and a network interconnecting the user terminal device, wherein the user terminal device accesses the electronic bulletin board server to post an article. When submitting, the user inputs whether or not to register as a respondent to an article in the field to be posted, whether or not he / she wants to reply to his / her posted article, and if he / she wants to reply, inputs the desired reply date and sends it to the electronic bulletin board server. The electronic bulletin board server registers the article with the desired answer in the answer status database for each article together with the desired answer date and checks whether or not there is a subsequent answer. For articles that do not exist, the response status management means that notifies the article mail conversion / transmission means, and the user who entered to register as a respondent, Respondent registration means for registering with the e-mail address for each field in the database, and generating the article notified from the reply status management means as an e-mail, and searching the respondent database to correspond to the field of the notified article An electronic bulletin board system comprising: article mail conversion / transmission means for acquiring the mail addresses of the registered respondents and transmitting the electronic mail to the respondents. 3. The reply status management means notifies the article mail conversion / transmission means of an article which has not passed a reply even if the reply desired date has been reached and which has passed a predetermined period or more from the reply desired date. The electronic bulletin board system according to claim 2, wherein the electronic bulletin board system is not operated. 4. The answer status management means periodically checks a desired answer date of an unanswered article in the answer status database, and, if a predetermined period or more has passed since the desired answer date, returns the answer status database. 4. The electronic bulletin board system according to claim 2, wherein registration is deleted from the electronic bulletin board. 5. The electronic bulletin board system according to claim 2, wherein the respondent registration means deletes a user who has not posted an article for a predetermined period or more from the respondent database. . 6. An answer promoting method in an electronic bulletin board system comprising a user terminal device, an electronic bulletin board server, and a network interconnecting the user terminal device, wherein the user terminal device accesses the electronic bulletin board server. When posting an article, enter whether or not to register as a respondent to the article in the field to be posted, whether or not you want to answer your own posted article, and if you want to answer, enter the desired answer date and enter the electronic bulletin board. Transmitting to the server, the electronic bulletin board server registers the article having an answer request in the answer status database for each article together with the answer desired date, and checks whether or not there is a subsequent answer; and Register the user who entered to register as a respondent in the respondent database along with their e-mail addresses in each field Recording, the electronic bulletin board server, for an article with no answer even when the desired answer date is reached, while generating the article content as e-mail, searching the respondent database and corresponding to the field of the article Acquiring the mail addresses of the registered respondents and transmitting the e-mail to these respondents. 7. For an article for which a desired reply date has been entered when posting an article from a user terminal device via a network, the desired reply date is registered in a reply status database for each article, and the presence or absence of a subsequent reply is checked. Response status management means for notifying the article mail conversion / transmission means of an article that has not received a reply even when the desired reply date has been reached, and the user entered to register as a respondent when posting the article from the user terminal device is answered. Respondent registration means for registering in the responder database along with the e-mail address for each field, while generating the article notified from the reply status management means as an e-mail, and searching the respondent database for the field of the notified article Obtain the e-mail addresses of the respondents registered and send the e-mail to these respondents Electronic bulletin board program for causing a computer to function that article mail conversion and transmission means, as.