JP2002207795A - System for integrally processing road traffic information - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system for widely and efficiently collecting, analyzing, and feedbacking road traffic information. SOLUTION: A system for integrally processing toll road traffic information installs an ETC computer for managing an automatic toll collecting operation, a Web computer, a host computer of a credit card company, an analyzing computer, and a main computer capable of transmitting information to these computers. Basic data for analysis is transmitted from each of the ETC, Web, and host computers to the main computer, and the data is delivered to the analyzing computer to execute analysis. A main system includes a point managing means for providing a point to questionnaire data input.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a road traffic information processing system, and more particularly, to a wide range of information including toll roads and related facilities, such as actual use data and use fee data, and questionnaire data including use plans and use evaluations. It relates to a system for collecting, analyzing and returning the results.

[0002]

2. Description of the Related Art At present, development of an intelligent transportation system (ITS) has been started to solve road traffic problems such as traffic accidents and traffic jams. One of the major systems introduced for realization is an automatic toll road toll collection system (hereinafter referred to as “ET
C system)).

The ETC system is a system that fully automates toll collection, which is currently mainly performed by hand at tollgates on toll expressways. This system consists of a wireless antenna installed at a toll booth and a communicator mounted on a car.
(Hereinafter referred to as “on-vehicle device”) to transmit and receive toll settlement data by performing two-way wireless communication, and transmit and process the toll settlement data to the ETC central computer, thereby processing cash, highway cards, etc. Collect the fee without delivery. Therefore, the vehicle can pass through the tollgate without stopping, and one of the major causes of traffic congestion is eliminated.

[0004]

In the ETC system, toll collection is an essential function, but various data on road use conditions can be obtained at the same time along with its operation. For example,
Passing through the tollgate represents entry and exit at the interchange, and is data such as the number of vehicles using the toll road, the distance and time of use, and the time of use. The organization that operates the toll road can use the data statistically to help predict traffic congestion to some extent.

[0005] However, since the ETC system is originally intended for toll collection, it is not sufficient as an information collecting means or an information analyzing means for analyzing general and widespread traffic information.

Accordingly, an object of the present invention is to collect information on road traffic information from a very broad and diverse viewpoint, and
An object of the present invention is to provide a system capable of efficiently collecting useful information.

[0007] It is another object of the present invention to accurately analyze the information collected as described above and feed back the results of the analysis to optimize the road traffic management for the toll road operating organization, Is to realize comfortable and safe use of toll roads.

As described above, an object of the present invention is to provide a comprehensive processing system for road traffic information.

[0009]

In order to achieve the above object, the present invention provides an integrated road traffic information processing system for toll roads having the following configuration. (1) The integrated processing system for road traffic information relating to toll roads according to the present invention has a main computer positioned as a center system for managing and controlling the entire system. The main computer is composed of the following main computers: Two-way information transmission is possible. The main computers are an ETC computer that manages an automatic toll collection operation on a toll road through an ETC card that records card member-specific information, a web computer that manages a website that posts information related to the toll road, ET
A host computer of a credit card company that issues a C card; and an analysis computer that performs statistical analysis based on basic data for analysis. In collecting the basic data for analysis, the ETC computer transmits, to the core computer, usage record data on toll road usage records together with card member-specific information read by an on-board unit having an ETC card reading function. The web computer transmits the questionnaire data and the cardholder-specific information on the scheduled use of the toll road input to the web site via the Internet to the core computer. Also,
The host computer of the credit card company transmits card member specific information and usage fee data relating to the usage fee of the toll road settled by the ETC card to the core computer. The key computer is provided with point management means for giving points based on card member-specific information to the input of questionnaire data and recording the point balance value. The points are given to enhance the effect of collecting the questionnaire data. After that, the core computer
The card member-specific information, usage record data, questionnaire data, and usage fee data are transmitted to the analysis computer as basic data for analysis. Then, the analysis computer performs a statistical analysis based on the basic data for analysis.

(2) In the configuration of the above (1), a terminal device (SA / PA terminal device) installed in a service area of a toll road or the like and capable of bidirectional information transmission with a main computer is provided as further data collection means. Multipurpose questionnaire data, such as toll road use schedules and facility satisfaction, is transmitted to the main computer along with cardholder-specific information. The core computer assigns points to the transmission of the questionnaire data from the terminal device based on the card member specific information and records the point balance value by the point management means, and also sends the questionnaire data to the analysis computer as basic data for analysis. Transmit.

(3) In the preferred example of the above (2), the above S
The A / PA terminal device is provided with a point inquiry means for requesting the key computer to browse the point balance value together with the input of the cardholder-specific information, and displaying the point balance value transmitted from the key computer in response to the request. .

(4) In the configuration of the above (1), the vehicle-mounted device uses the questionnaire data as a further data collection means.
Or, it comprises input operation means for inputting answers to a plurality of items, and Internet connection means. The questionnaire data input by the input operation means is transmitted to a website via the Internet together with cardholder-specific information. Thereafter, the web computer transmits the questionnaire data together with the cardholder-specific information to the core computer. The core computer gives points to the transmission of the questionnaire data from the web computer based on the card member-specific information and records the point balance value by the point management means, and also sends the questionnaire data to the analysis computer as basic data for analysis. Transmit.

(5) In the configuration of the above (1), the vehicle-mounted device may use the questionnaire data as a further data collection means.
Or, it comprises input operation means for inputting answers to a plurality of items, and ETC computer connection means. The questionnaire data input by the input operation means is transmitted to the main computer via the ETC computer together with the card member specific information. The core computer gives points to the transmission of the questionnaire data from the web computer based on the card member-specific information and records the point balance value by the point management means, and also sends the questionnaire data to the analysis computer as basic data for analysis. Transmit.

(6) In the configuration of the above (1), the vehicle-mounted device is provided with communication means for transmitting an emergency notification to an ETC computer or a web computer as further data collection means. The ETC computer or the web computer transmits the record data of the emergency call to the core computer together with the card member specific information when the emergency call is made from the on-board unit. The core computer assigns points to the transmission of the record data of the emergency call from the ETC computer or the web computer based on the member specific information and records the point balance value by the point management means, and records the emergency call. The data is transmitted to an analysis computer as basic data for analysis.

(7) In the configuration of the above (1), card member unique information and questionnaire contents described in a questionnaire are converted into digital data using an optical character recognition device as further data collection means, and the data is used as questionnaire data. Transmit to backbone computer. The core computer is
The point management means assigns points to the transmission of the questionnaire data based on the card member-specific information, records the point balance value, and transmits the questionnaire data to the analysis computer as basic data for analysis.

(8) In the configuration of the above (1), in order to efficiently operate the present system, the member attribute data of the ETC card is transmitted from the host computer of the credit card company to the main computer, and the main computer transmits the member attribute data. Is recorded, a duplicate enrollment check is performed, and the result is sent back to the host computer.

(9) In the configuration of the above (1), the ETC
As a means to give points to the card usage amount,
The host computer of the credit card company calculates the point assignment value based on the usage fee data by using the ETC card, and transmits the point assignment value to the core computer together with the usage fee data. The backbone computer gives points based on the point awarded value, records the point balance value and returns the point balance value to the host computer by the point management means, and uses the usage charge data to the analysis computer as basic data for analysis. Transmit.

(10) In the above configuration (1), in a preferred example in which the convenience of the vehicle-mounted device is improved, the ETC card can be applied as a credit card by providing the vehicle-mounted device with a credit card settlement terminal function. is there.

(11) In the above configuration (1), particularly in a preferred example in which the convenience of the vehicle-mounted device mounted on the taxi is improved, the vehicle-mounted device mounted on the taxi has a taxi meter function and a taxi meter function. ETC card can be applied as a credit card by providing a credit card settlement terminal function that works in conjunction with.

(12) As an example of data analysis, in the configuration of the above (1), the items of the questionnaire data on the scheduled use of the toll road include the scheduled use date, the scheduled use time zone, and the scheduled use interchange, and these are analyzed. The analysis computer executes the analysis as basic data for use, and predicts the traffic congestion point and traffic congestion time zone of the toll road.

(13) As an example of the data return, the ETC computer can determine whether the traffic is at a location other than the predicted traffic congestion location or traffic congestion time zone based on the data on the traffic congestion location and traffic congestion time zone of the toll road predicted by the configuration of (12). Set favorable conditions for usage fees for use of toll roads.

(14) An advantageous condition in the configuration of (13) is, for example, a discount of a usage fee for use of a toll road other than the predicted traffic congestion point or traffic congestion time zone.

(15) As another example of advantageous conditions in the configuration of the above (13), points may be given to use of a toll road other than a predicted congestion place or a congestion time zone.

(16) Preferably, in the configuration of (13) above, the fact that advantageous conditions have been set is posted on a website by a web computer. This is for making the user widely aware of the information.

(17) As an example of data analysis, in the configuration of the above (1), the items of the questionnaire data relating to the planned use of the toll road include the planned use date and the planned use interchange, and these are analyzed as basic data for analysis. The computer performs the analysis and calculates the number of users at each interchange on the scheduled use date.

(18) As an example of the data analysis, in the configuration of the above (1), items of the questionnaire data further include at least one of the user's purpose, age, gender, and fee payment method, and this is analyzed. The analysis computer executes the analysis as basic data for use, and calculates the breakdown of the items of the users of each interchange.

(19) As an example of data analysis, in the configuration of the above (1), the purpose of use is included as an item of questionnaire data on the use schedule of the toll road, and
If the usage data after the use of the toll road includes vehicle type, use section, and travel time, the analysis computer performs analysis using these as basic data for analysis, and calculates the number of use and average travel time in the use section. Calculated for each model and purpose of use.

(20) As an example of the data analysis, in the configuration of the above (1), as the items of the usage result data,
The used interchanges and time zones are included, and the analysis computer executes the analysis using these as basic data for analysis, and calculates the number of users for each time zone in each interchange.

(21) As an example of the data analysis, in the configuration of the above (1), the number of passengers is included as an item of the questionnaire data regarding the scheduled use of the toll road, and
If the items of the actual use data after using the toll road include the vehicle type, the use section, and the travel time, the analysis computer performs analysis using these as basic data for analysis, and the number of use of the use section, the number of passengers, and The average travel time is calculated for each vehicle type and each purpose of use.

[0030]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a schematic configuration diagram of a road traffic information processing system according to the present invention. Also, among the main data flows of this system, those related to information collection and information analysis are shown (arrows). The flow of data related to information reduction (feedback) after analysis will be described later with reference to FIG.

Main components of the system operation of the present system shown in FIG. 1 are a road operation organization 10 such as an expressway public corporation,
System operation organization 2 which is the central operation organization of this system
0, each credit card company 30, and an analysis institution 40 responsible for data analysis.

The road management organization 10 performs a toll collection operation on toll roads controlled and managed by the ETC computer 12. The ETC computer 12 includes one or more appropriate computers, and also includes a general database (not shown) for storing various data. Here, a general operation method of the ETC system will be outlined. The toll road user 90 applies for the issuance of the ETC card 34 to any of the credit card companies 30,
Card is issued. The ETC card 34 is preferably an IC card having a large information storage amount and high security. On the other hand, the vehicle 81 is equipped with an on-vehicle device 82. The vehicle-mounted device 82 is an ETC card reader and a wireless communication device. When the vehicle passes the antenna installation gate at the tollgate with the ETC card 34 inserted in the vehicle-mounted device 82, the vehicle-mounted device 82 transmits information read from the ETC card 34 and the antenna device receives the information. The data received by the antenna device is transmitted to the ETC computer 12 from an appropriate tollgate terminal device installed at the tollgate. still,
The on-vehicle device 82 is a device unique to the car 81,
The TC card 84 has versatility. Therefore, the ETC card 84 can be applied not only to the vehicle-mounted device of the own vehicle but also to the vehicle-mounted device of another vehicle (for example, a rental car).

In addition, the road management organization 10 uses the web computer 14 to open a website for providing road use information. The web computer 14 includes one or a plurality of computers for managing and controlling a website including a web server. By using an information terminal device that can be connected to the Internet, the established website can be accessed via the Internet, and information on the website can be browsed and information can be transmitted to the website.

Each credit card company 30 issues an ETC card 34 and records and manages card member information. Each credit card company 30 has a host computer 32 that is responsible for business processing. The host computer 32 is also an appropriate computer, and includes a database (not shown) for storing various data. The toll road usage fee used by the card member is settled in the same manner as a normal credit card system. That is, the usage fee is charged by the road management organization 10 to the credit card company 30.
And the credit card company 30 pays for the payment, and at a later date, the payment is deducted from the bank account of the card member (user) 90 together with the commission.

The system operating organization 20, which is the central operating organization of the present system, comprehensively manages the data flow of the entire system and stores necessary data. In the system operating organization 20, a backbone computer 22 responsible for actual business processing is installed. The backbone computer 22 includes one or more appropriate computers and includes a general database 24 for storing data.

The main computer 22 installed in the system operating organization 20 is connected to the ETC computer 12, the web computer 14,
And each of the credit card company host computers 32 can transmit information interactively.

As described above, the ETC computer 1
2 and the host computer 32 of the credit card company also transmit information for the settlement processing of the road usage fee.

Based on the above schematic configuration, each step in the comprehensive road traffic information processing according to the present invention will be described. The other components in FIG. 1 are also described in the following description.

(1) Data Collection Step The backbone computer 22 of the system operating organization 20 acquires information on road traffic through a plurality of routes. Information acquired by the core computer 22 is classified into four types based on its characteristics. That is, the information includes card member-specific information, usage result data, usage fee data, and questionnaire data.

1-0) Collection of Card Member-Specific Information Card member-specific information is data recorded in the credit card company host computer 32 when a card member applies for the issuance of an ETC card to the credit card company. Then, information is transmitted from the host computer 32 of the credit card company to the core computer 22.

1-1) Collection of Use Result Data The use result data is data relating to the use when a card member uses a toll road, and is basically past use result data. For example, the entry / exit interchange to the toll road, use date, use time, use distance, and the like. As shown below, all the usage result data is collected through the use of the ETC card by the card member.

1-1-a) Data Collection from ETC Computer The ETC card 34 records information unique to the card member such as a card number. The vehicle-mounted device 82 reads the member-specific information recorded on the ETC card 34 and transmits the information to the antenna device of the tollgate 17 by a wireless communication function. The antenna device is connected to an appropriate tollgate terminal device 18, and data is transmitted from the tollgate terminal device 18 to the ETC computer 12 (arrow 101). Note that the antenna device and the tollgate terminal device here are examples of a tollgate communication processing device for receiving the ETC card information and transmitting it together with the road use record information to the ETC computer 12, and are limited to this configuration. is not.

The transmission data to the ETC computer 12 includes, in addition to the data for collecting the usage fee, which is the original purpose, that is, the member-specific information for specifying the card member and the usage distance data, the section used (or the input / output Interchange (IC)), IC entry / exit time (or time zone), date of use, vehicle type (large, small, motorcycle, etc.) are also included. These use result data can be used as basic data for various analyses. Therefore, in FIG.
2 to the main computer 22 of the system operating organization 20 (arrow 102). On the other hand, the usage fee billing data is sent from the ETC computer 12 to the host computer 32 of each credit card company (arrow 10).
3).

As a special case of collecting data from the ETC computer 12, there is an emergency call. For example, a wireless communication unit used for an emergency call when an accident occurs on a toll road is incorporated in the vehicle-mounted device 82. This wireless communication means for emergency calls is available from anywhere on the toll road.
It can be contacted to the TC computer 12. When an emergency notification is sent from the on-vehicle device 82 to the ETC computer 12, an appropriate action is taken for a situation that occurs immediately. After that, the record of the emergency call is sent to the main computer 22 of the system operating organization 20 to be used as basic data for analysis, like other use result data. still,
A predetermined point is given to the ETC card for the card member who made the emergency call. This has the meaning of thanks. Point management is system management organization 2
0, but will be described in detail in FIG. 2 below.

1-1-b) Data collection from taxi on-board unit In a preferred embodiment of the present system, the on-board unit 87 mounted on the taxi 86 includes a taxi meter function and a credit in addition to the usual ETC system functions. A card payment terminal function is provided. This allows cardholders to
Using a TC card in the same way as a normal credit card, a taxi fare can be settled by credit. For example, while a taxi is running, the ETC card 34 is
Keep inserted. Then, when the vehicle arrives at the destination, the taxi on-board device 8 which is a credit settlement terminal device
7 to 3 host computer of each credit card company
Taxi billing data is sent to 2 (arrow 10)
4).

On the other hand, when the taxi 86 runs on the toll road, the data read from the user's ETC card 34 by the taxi on-vehicle device 87 is transmitted from the tollgate terminal device 18 as in the case of the on-vehicle device 82 in a) above. ETC computer 1
2 (arrow 101). The transmitted data is
The data is the same as the data from the on-vehicle device 82 of the above a), except that in this case, the data is the use result data particularly when using a taxi. Also in this case, the usage record data is sent from the ETC computer 12 to the main computer 22 of the system operating organization 20 (arrow 102). The toll road usage fee billing data is sent to the host computer 32 of each credit card company in the same manner as in a) above (arrow 103).

1-1-c) Data Collection from Store Terminal Device In a further preferred embodiment of the present system, the on-vehicle device 82 has a credit card settlement terminal for paying a fee at a parking lot in the city or at a gas station 60. Provide functions.
In a parking lot or a gas station 60 where payment can be made, a receiving device for receiving wireless communication from the vehicle-mounted device and a store terminal device 62 connected to the receiving device are installed. Therefore, in such stores, the ETC card can be used just like a normal credit card.

When the user uses the parking lot 60 or the like, the information of the user's ETC card 34 transmitted from the vehicle-mounted device 82 (an ETC card is inserted) is input to the store terminal device 62 via the receiving device. (Arrow 105). Then, for the use result data (use date, use place, use time and time zone, purchase amount, etc.), the store terminal device 62
Is sent to the backbone computer 22 of the system operating organization 20 (arrow 106). The usage fee billing data is sent from the store terminal device 62 to the host computer 32 of each credit card company (arrow 107).

1-2) Collection of Usage Charge Data, etc. from Credit Card Company Usage charge data is data relating to the card usage charge of an ETC card member, that is, a user. The data is sent to the backbone computer 22 of the institution 20 (arrow 108). For example, the amount corresponds to the amount paid by each credit card company on the basis of the payment request from the ETC computer 12, the on-board taxi device 87, and the store terminal device 62 such as a parking lot to the credit card company, that is, the usage fee billing data.

Of course, a credit card company also has a card use record for ordinary credit cards other than ETC cards. At present, still E
A user who does not have a TC card may pay a toll road usage fee with a normal credit card. Therefore,
The host computer 32 also sends data on the card usage fee (limited to toll road usage fee) for a normal credit card to the core computer 22 as a part of the usage fee data. As will be described in a later analysis step, the analysis result indicating how the user pays the toll road usage fee is a measure of the spread of the ETC card.

Here, with reference to FIG. 2, the data exchange between the credit card company 30 (substantially the host computer 32) and the system management organization 20 (substantially the backbone computer 22 and the database 24) will be described in further detail. . In FIG. 2, a solid line block in the frame of the credit card company 30 and the system operating organization 20 means data stored as a master (original), and a dashed line block indicates data temporarily held for processing or transfer. (Same in the following similar figures).

The credit card company 30 issues the ETC card 32 to the ETC card member 90. The card member executes the card use in the various forms described above, for example, and is periodically sent a card use statement from the card company. The credit card company 30 stores card member member attribute information as member management data 36. The member attribute information includes, for example, various personal information such as name, address, age, gender, occupation, and annual income.

The credit card company 30 periodically transmits the member attribute information to the system operating organization 20.
The system operating organization 20 checks the received member attribute information (reference numeral 25), checks whether or not there is a duplicate membership, and returns the result to the credit card company. This is to avoid duplication of membership and to operate this system efficiently.

As described above, the credit card company 3
0 stores data relating to the card usage fee of each card member as sales management data 38. The credit card company 30 periodically transmits this to the system operating organization 20 as card member usage fee data. The system operating organization 20 temporarily holds this (reference numeral 2).
6).

1-3) Point Processing The credit card company 30 calculates a point grant value based on the card usage fee of each card member, and transmits the result to the system operating organization 20 as point grant value data. Generally, a point system is a system that allows card members to receive products and services in exchange for accumulated points, which motivates card members to use cards and promotes card use. The purpose is to do so.

The system operating organization 20 executes the point processing based on the received point giving value. The system operating organization 20 stores the point balance value accumulated for each card member as point management data 28, and updates the point balance value by adding a new point grant value thereto. Then, the updated point balance value is returned to the credit card company 30. The credit card company 30 temporarily holds the point balance value (reference numeral 30), writes this in the usage statement, and notifies the card member.

As described above, the ETC computer 12
If you send usage data on emergency calls from
The system operating organization 20 updates the point balance value by adding the points of the meaning of thanks. This result is also passed to the credit card company 30.

In practice, the usage fee data and the point award value are sent from a plurality of credit card companies to the system operating organization 20, but it is more efficient in processing to use uniform specification data.

1-4) Collection of Questionnaire Data Collection of questionnaire data will be described with reference to FIG. 1 again. Here, the questionnaire data is mainly data relating to a future (whether long-term or short-term) use schedule of the toll road. In other words, it can be said to be a "prior application" for toll road use. For example, there are a planned use date, a planned use time zone, a planned use section (or a planned entry / exit interchange), a number of passengers, a passenger attribute (sex, age, etc.), and a use purpose (work, leisure, transportation, etc.). Of course, the target of the questionnaire data is not limited to the one related to the schedule, but may be the past usage experience, and various other targets are conceivable.

1-4-a) Data Collection from Web Computer The web computer 14 manages a web site provided by the road management organization 10. This website may be a website relating to the entire business of the road management organization 10, but in that case, a web page for collecting traffic information for the present system is provided in part. The card member accesses this website (or web page) using an information terminal device connectable to the Internet 19. For example, it is a personal computer 83 or a mobile phone 84. When a card member accesses a website and provides information, the card member inputs and transmits member-specific information such as a card number so that the information provider can be specified. This is because points are given to the ETC card in the sense of thanks for providing information.

For example, when the web page is accessed, the above-mentioned questionnaire items are displayed on the screen of the information terminal device of the card member in an arrangement in which the answer can be easily answered, and the card member inputs an answer thereto. The answer result is transmitted to the web computer 14. Web computer 14
Transmits the acquired questionnaire data to the system
To the key computer 22 (arrow 109).

Further, the vehicle-mounted device 82 for the ETC system includes:
It is also preferable to provide an Internet connection function and a questionnaire data collection function. For example, an answer input means such as an answer button for inputting an answer to a questionnaire item (purpose of use, number of passengers, etc.) is provided on the operation panel of the vehicle-mounted device 82. The occupant of the automobile 81 simply transmits the questionnaire data to the website, that is, the web computer 14 via the Internet simply by operating the answer button on the operation panel. When using the vehicle-mounted device 82, E
If the TC card is inserted, the member-specific information is transmitted at the same time, so that it is easy to specify the information provider.

1-4-b) Data Collection from SA / PA Terminal Device Referring to FIG. The SA / PA terminal device is an information terminal device 52 installed in a service area (SA) and a parking area (PA) 50 provided throughout the toll road,
It is managed by the road management organization 10. The SA / PA terminal device 52 is connected to the main computer 22 of the system operating organization 20 via an appropriate communication network so that information can be transmitted. The SA / PA terminal device preferably has an ETC card reading function.

On the screen of the SA / PA terminal device 52, a questionnaire response screen similar to the above web page is displayed, and the card member can input a response thereto. The card member also reads the ETC card or inputs member-specific information to input information for specifying the information provider.

Since the SA / PA terminal device 52 is installed in a service area or the like, it is suitable for obtaining user evaluations on facilities and services such as the service area as questionnaire data. This system does not grasp the concept of traffic information in a narrow sense, but widely as multi-faceted information on road use, and aims to obtain basic data for analysis from various viewpoints. Therefore, for example, the card members are asked to input their opinions on restaurants, toilets and shops in the service area as questionnaire data,
The data is transmitted to the main computer 22 (arrow 110).

FIG. 3 is a diagram summarizing data transfer between the system management organization 20 (substantially, the main computer 22 and the database 24) and the road operation organization 10 (substantially, the ETC computer 12). In FIG. 3, what is not included in the above description is that the SA / PA terminal device 52 has a point inquiry function 53. When the card member requests a point inquiry from the SA / PA terminal device 52, the point balance data of the card member is sent from the system operating organization 20 and can be confirmed on the screen.

1-4c) Data Collection from DM Company The questionnaire data collection means via the direct mail (DM) company will be described again with reference to FIG. The DM company 70 is entrusted with sending and collecting the questionnaire form 74 from the system operating organization 20 to the card member, and processing after the collection. Then, the collected questionnaire data is transmitted to the core computer 22 as digitized data (arrow 111). The content of the questionnaire may be the same as the content of the above-mentioned website or the like, but it takes a long time to collect unlike the case of the communication via a communication network, so it can be said that it is suitable for long-term or general content.

FIG. 4 is a diagram summarizing data transfer between the DM company 70 and the system operating organization 20. DM Company 7
Reference numeral 0 denotes a questionnaire sheet (including member-specific information such as a card number) 74 collected from a card member, which is converted into digital data by an optical character recognition device (OCR) 72 and transmitted to the system operation headquarters 20 via an appropriate communication network means. I do. Points are also given to card members by providing questionnaire data via DM.

(2) Data Analysis Step In the data collection step described above, basic data for analysis was collected through various routes. An example of the collected data is as follows.・ Member attribute data: card number, name, address, age, gender, occupation, annual income, etc. ・ Usage data: entrance / exit interchange, date / time of use, distance used, etc. ・ Usage fee data: card usage amount, usage details ・Point balance data: Point balance value ・ Questionnaire data: Planned use date, planned use section (entrance / exit interchange, etc.), number of passengers, passenger attributes (sex, age, etc.) Purpose of use (work, leisure, transportation, etc.), S
Facility evaluation of restaurants, toilets, shops, etc. in A etc.

The collected basic data for analysis is, as shown in FIG.
Is transferred to the analysis computer 42 of the analysis section 40 (arrow 112). The basic computer 22 basically passes each data content as it is to the analysis computer, but may perform a formal adjustment process when transmitting data.
The data transmission to the analysis computer 42 is performed, for example, at regular intervals. The analysis computer 42 stores the received data by cooperating with the database 44, and performs various statistical analysis processes using the data. The purpose of the analysis is wide-ranging. For example, the purpose of the analysis is to grasp the actual use of toll roads, prevent traffic jams based on use predictions, prevent accidents, improve facilities, and promote the spread of ETC systems. In addition, analysis is performed by selecting necessary data from the various basic data collected as described above and organically combining them. The following are specific examples of the analysis process.

2-1) Analysis Example Regarding Toll Road Use First, an example 1 of data analysis regarding the driving situation of a toll road is described.
To Example 9.

<Example 1> FIG. 5 (A) is a screen image of Example 1 displaying an “interchange-by-interchange” analysis result based on questionnaire data of a prior application. FIG. 5 (B)
FIG. 5 is a diagram in which a part is simply enlarged in order to clearly show the display contents of FIG. In Example 1, each interchange is arranged on a map. Example 1 is actually a color image, and the same applies to Examples 1 to 13 below.

A description of the contents of the screen image of Example 1 is listed below.・ Picture background: Tomei Expressway (down) Oi-Matsuda-Toyokawa section ・ Circle figure: Each interchange (Upper: Entrance, Bottom: Exit) ・ Number in circle: Number of applicants who use the interchange in advance ・Color: Number of users at the interchange entrance / exit (white; low to red; high; gradually transitions from white to red depending on the number of users) ・ Upper left window: Age-specific attributes of users who entered the “Shimizu interchange” Data and its bar chart. Here, classification is made based on attributes of "payment method (ETC card or credit card)" and "user age".

"Users by Interchange" shown in Example 1
Is created based on the questionnaire data of the advance application. Therefore, it is not the past performance but the analysis result on the future use schedule. Detailed data in the upper left window is expanded by clicking on the circles displayed above and below each interchange. The content of the detailed data to be developed is a user attribute, and the type of the attribute to be displayed can be selected. For example, “purpose of use”, “number of passengers”, “number of users by time zone”, “sex of user”, “age of user”, “payment method”, or a combination thereof.

Based on the results of this analysis, the use status of each interchange entrance / exit, the number of pre-use applicants, and the user's attribute tendency for each specified time zone are grasped. Applications include, for example, understanding the number of users by time of day, gender and age trends of users, distributing load at entrances and exits, improving various facilities (toll booths, traffic signs, rational channels, etc.) and general It is used as basic data for various room for improvement such as mitigation of impact on roads. Also, the difference in the payment method is a measure of the ETC card penetration rate and is a reference for ITS promotion measures.

<Example 2> FIG. 6 shows the result of analysis of “users by interchange” of Example 1, in which the upper left window displays detailed data on “number of passengers” and “purpose of use”.

Although the analysis examples shown in Examples 1 and 2 relate to use schedules, it is needless to say that the same analysis can be performed based on past use result data.

<Example 3> FIG. 7 (A) is a screen image of Example 3 displaying an “interchange section user” analysis result based on the use result data. FIG. 7 (B) is the same as FIG.
3A and 3B are an overall simplified view and a partially enlarged view for clearly showing the display contents of FIG. In FIG. 7, each interchange is arranged on the circumference.

A description of the contents of the screen image of Example 3 is listed below.・ Picture background: Tomei Expressway (down) Tokyo-Nagoya ・ Circle figure: Each interchange ・ Numbers inside the circle figure: Number of all users in upper row, number of ETC users in middle row, number of non-ETC users in lower row ・ Round figure Color: Number of users of the interchange (small;
Connection color and thickness: Number of users in the section (thin; small to dark; large)

From the result of this analysis, it is possible to grasp the section use status and the ETC spread status during an arbitrary designated period. As the use, it can be used as planning material for traffic congestion mitigation measures and equipment improvement measures depending on the use status of a predetermined section. In addition, the ETC usage tendency of each interchange user can be used for concrete planning of ETC diffusion promotion.

<Example 4> Further, in the screen image of Example 3, similarly to the screen image of Example 1, by clicking each connection, it is possible to access the section, the gender of the user, the chronological tendency and the personal data. . Example 4 in FIG. 8 is a screen image showing one example. In the upper left window, detailed data on "number of passengers" and "purpose of use" are displayed.

Example 5 FIG. 9 is a screen image of Example 5 in which the analysis result of Example 3 is displayed in a different form. A specific interchange is arranged at the center, and a section use state between each of the other interchanges arranged on the circumference is represented by a connection.

Note that the analysis examples shown in Examples 3 to 5 relate to past use results, but it is needless to say that the same analysis can be performed for use schedules based on questionnaire data of prior application.

<Example 6> FIG. 10 is a screen image of Example 6 displaying an analysis result of "average travel time by vehicle type" based on actual use data and questionnaire data of a prior application. The horizontal axis of the graph indicates the number of vehicles used, and the vertical axis indicates the average travel time for a specific section. In addition, the shape of the vehicle indicates the vehicle type (ordinary passenger car, mini car, wagon car, truck, bus, motorcycle), and the color is the purpose of movement (work, transportation, leisure)
Represents The average travel time is a measure of speed. As an application of this analysis result, for example, it can be used to call attention to a specific type of vehicle for safe driving.

<Example 7> FIG. 11 is a screen image of Example 7 displaying an analysis result of "daily traffic congestion situation" based on actual use data. The horizontal axis of the graph indicates the number of users, and the vertical axis indicates the congestion frequency (relative numerical value of 1 to 10). Numerical values connected by arrows from 1 to 23 in the graph indicate hourly time zones of 24 hours a day. In this example, the graph is based on the average data for one year this year. The change in the degree of traffic congestion during a day for a specific section can be known, and based on this result, measures can be taken to alleviate traffic congestion. A similar analysis can be performed as prediction data based on the pre-application questionnaire data.

<Example 8> FIG. 12 is a screen image of Example 8 which is a graph similar to that of Example 7, except that the analysis result of this year and the analysis result of last year are displayed in different colors and compared by year. I can do it.

<Example 9> FIG. 13 is a screen image of Example 9 which is the same graph as Example 8, but the value "7" in the graph is displayed.
By clicking, detailed data about 7:00 am is displayed in the upper left window. As a result, it is possible to know the ratio of the type of vehicle used on the road and the ratio of the purpose of the vehicle during this time zone.

2-2) Analysis Example Regarding Use of Toll Road-Related Facilities Next, examples 10 to 13 show analysis examples regarding use of facilities in a service area (SA) and a parking area (PA) installed on a toll road.

<Example 10> FIG. 14 is a screen image of Example 10 showing an analysis result of “user satisfaction of SA and PA facilities” based on questionnaire data. A description of the contents of this screen image is listed below. -Picture background: horizontal axis; degree of satisfaction of parking lot, vertical axis: degree of satisfaction of merging point-figure (circle or square): each SA, PA-alphabet in figure: five levels of barrier-free degree of the relevant SA, PA Satisfaction (A; high to E; low) ・ Color of figure: satisfaction of toilet of the relevant SA or PA (blue; dissatisfied, red; satisfied) ・ Shape of figure: shop satisfaction of relevant SA or PA (square;
(Dissatisfaction, circle; satisfactory) ・ Size of figure: satisfaction of restaurant of the relevant SA and PA
(Small; dissatisfied to large; satisfied)

The graph of Example 10 aims at grasping the user satisfaction for each facility such as a parking lot, a junction, a restaurant, a toilet, and a shop in each SA and PA.
The use of the analysis results of Example 10 is, for example,
The user's satisfaction level of the facility A and the attribute tendency of the respondent to the questionnaire are grasped, and the data is used as basic data for making a more comfortable facility / service improvement plan reflecting the voice of the user.

<Example 11> FIG. 15 is a screen image of Example 11 showing an analysis result of "satisfaction degree by user attribute of specific SA equipment" based on questionnaire data. A description of the contents of this screen image is listed below. -Picture background: horizontal axis; various facilities (restaurants, toilets, etc.), vertical axis: gender and age of users-figures in figures: number of survey respondents-color of figures: degree of satisfaction (red; dissatisfied to blue; satisfied) ) ・ Figure size: Number of survey respondents (large; many to small;
Few)

The graph of Example 11 aims at grasping the user satisfaction of each equipment in a specific SA and PA.
The usage of the analysis result of Example 11 is the same as that of Example 10.

<Example 12> FIG. 16 is a screen image of Example 12 showing an analysis result of “Relationship between dissatisfaction and user attribute tendency” based on questionnaire data. In Example 12, users who are dissatisfied with the restaurant are classified and analyzed by gender, purpose, and age. As a result, it is possible to understand what attributes of users are dissatisfied with the restaurant,
It is possible to make concrete improvement measures.

<Example 13> FIG. 17 is a screen image of Example 13 showing an analysis result of "cause of dissatisfaction with a restaurant" based on questionnaire data. In Example 13, the cause of dissatisfaction (the number of menus is small, crowded, bad, etc.) is arranged on the horizontal axis, and the gender and age of the user are arranged on the vertical axis.
The size of the round figure and the numerical value in the figure indicate the number of respondents to the questionnaire. The purpose and use of the analysis of Example 13 are also Examples 10 to 12.
Is the same as

(3) Data reduction step In the data analysis step described above, various analyzes are performed based on past use result data and future use schedule data (preliminary application questionnaire data), and a number of useful analyzes are performed. The result is obtained.

FIG. 18 is a diagram schematically showing the flow of analysis data in the reduction step of analysis results. The analysis computer 42 transmits the analysis data to the main computer 22 (arrow 201). Then, backbone computer 2
2 passes the analysis data to the ETC computer 12, the web computer 14, the SA / PA terminal device 52, and the credit card company host computer 32 as needed.

3-1) Reduction of Analysis Data on Toll Road Use For example, the analysis data on toll road use shown in Examples 1 to 9 above is transmitted to the ETC computer 12 (arrow 202). Alternatively, the analysis data based on the pre-application questionnaire data is transmitted to the web computer 14 (arrow 203), and the web computer 14
Will be posted on the website as forecast information. Similarly, the analysis data based on the questionnaire data of the pre-application
It is also transmitted to the PA terminal device 52 (arrow 204) and made public as prediction information.

The user, that is, the card member can know the time zone where traffic is likely to be congested and the interchange which is likely to be congested by posting a website or viewing the screen of the SA / PA terminal device. Thus, a user who wants to avoid traffic congestion changes the schedule, which is useful for alleviating traffic congestion.

Further, an example of a traffic jam countermeasure which can be executed by the ETC computer 12 will be described. For example, ETC computer 1
2 is to determine a discount on the usage fee for vehicles entering and exiting from an interchange with a small number of planned users, based on analysis data for predicting traffic congestion, or from an interchange with a large number of planned users, Decide the surcharge for the vehicle entering and leaving.
Alternatively, a discount on the usage fee in a time zone other than the time zone in which congestion is expected is determined, or an increase in the usage fee in a time zone in which congestion is expected is determined. That is, a privilege (an advantageous condition for use other than the predicted traffic congestion location or the predicted traffic congestion time zone) is set in the usage fee in order to distribute the users to alleviate traffic congestion. The ETC computer 12 can determine these privilege contents flexibly and accurately based on the analysis data sent from the core computer 22. Depending on whether it is a weekday or a holiday,
Since it fluctuates depending on the season or temporary circumstances, such a traffic jam countermeasure system that can respond flexibly is much more effective than a traffic jam countermeasure system that fixes a discount time zone or the like, for example.

Further, the ETC computer 12 transfers the usage fee privilege information for traffic jam mitigation measures to the web computer 14 and causes the web computer 14 to post the information on the web site (arrow 20)
5). Alternatively, the information is displayed on an electronic bulletin board installed at an appropriate place on the toll road, or broadcast through a road information radio. Then, the user who knows the usage fee privilege information tries to use an interchange with a small number of users or uses a road during a time period with a small number of users. As a result, traffic congestion is reduced.

The above-mentioned privilege of the usage fee may be such that a considerable point is given instead of the discount of the usage fee. In that case, for example, when the backbone computer 22 processes the use result data of the card member, points are given in the sense of congestion avoidance cooperation.

3-2) Return of analysis data on use of toll road-related facilities Parking facilities, confluence points, and related facilities such as service areas
The analysis data of the user satisfaction of the restaurant, the toilet, the shop, and the like is passed to the road management organization 10 and is used for improving the facilities and improving the service.

[0103]

According to the traffic information processing system of the present invention,
This is a comprehensive information processing system that collects and analyzes various types of toll road usage data through multiple data acquisition routes, and returns the results. In collecting data, a toll road ETC system IC card is used as an intermediary, and points are given to information provision from card members to increase motivation for information provision. As a result, it has been realized that the use schedule of each specific user, which is very effective as basic data for analysis, is effectively collected by prior application. This can be said to be a direct aggregation of the raw voice of the user.

In this system, the analysis result is E
Returned to TC system, and based on the analysis result, ET
Make the operation of the C system flexible. This allows
Compared with the conventional traffic jam countermeasures based only on past statistical data and the traffic jam countermeasures that merely require cooperation from users, it has become possible to implement highly effective traffic jam mitigation measures.

The analysis data on toll road use obtained by the present system is not only useful for improving the operation efficiency of one toll road, but also has public value from the viewpoint of ensuring road traffic safety. It will be useful to society as a whole by being used by public institutions and organizations.

[Brief description of the drawings]

FIG. 1 is a schematic configuration diagram of a road traffic information processing system according to the present invention.

FIG. 2 is a diagram schematically showing data transfer between a credit card company host computer and a core computer.

FIG. 3 is a diagram schematically showing data transfer between a core computer and an ETC computer.

FIG. 4 is a diagram schematically showing data transfer between an OCR of a DM company and a core system.

FIG. 5A is a screen image of Example 1 displaying an “interchange-by-interchange user” analysis result based on questionnaire data of a prior application. (B) is a partially simplified enlarged view of the display content of (A).

6 is a screen image in which detailed data on “number of passengers” and “purpose of use” are displayed in an upper left window in the screen image of Example 1 shown in FIG.

FIG. 7A is a screen image of Example 3 displaying an “interchange section user” analysis result based on use result data. (B) is an overall simplified view and a partially enlarged view of the display content of (A).

8 is a screen image of the screen image of Example 3 shown in FIG. 7, in which the upper left window displays detailed data on “number of passengers” and “purpose of use”;

FIG. 9 is a screen image displaying the analysis result of Example 3 shown in FIG. 7 in a different form.

FIG. 10 is a screen image of an example 6 displaying an analysis result of “average travel time by vehicle type” based on usage result data and questionnaire data of a prior application.

FIG. 11 is a screen image of an example 7 displaying an analysis result of “daily traffic congestion state” based on usage result data.

12 is an example 8 which is a graph similar to the example 7 shown in FIG.
It is a screen image of.

FIG. 13 is a screen image of Example 9 which is the same graph as Example 8 shown in FIG. 12, but shows detailed data about 7:00 am in an upper left window.

FIG. 14 is a screen image of Example 10 showing an analysis result of “user satisfaction of SA and PA facilities” based on questionnaire data.

FIG. 15 is a screen image of Example 11 showing an analysis result of “satisfaction level of specific SA equipment by user attribute” based on the questionnaire data.

FIG. 16 is a screen image of Example 12 showing an analysis result of “Relationship between dissatisfaction and user attribute tendency” based on questionnaire data.

FIG. 17 is a screen image of Example 13 showing an analysis result of “causes of dissatisfaction with restaurants” based on questionnaire data.

FIG. 18 is a diagram schematically showing a flow of analysis data in a reduction step of an analysis result.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 10 Toll road operation organization 12 ETC computer 14 Web computer 17 Tollgate 18 Tollgate terminal device 19 Internet 20 System management organization 22 Key computer 24 Key database 30 Credit card company 32 Card company host computer 34 ETC card 40 Analytical organization 42 Analysis computer 42 Analysis database 50 Service area or park area 52 SA / PA terminal device 60 Parking lot or gas station 62 Store terminal device 70 DM commission company 72 Optical character recognition device (OCR) 74 DM questionnaire 81 Automobile 82 Onboard device 83 User terminal device 84 Mobile Telephone 86 Taxi 87 Taxi on-board unit 90 User

Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat II (reference) G08G 1/00 G08G 1/00 A (72) Inventor Takayuki Matsumoto 1-6-6 Kanda Surugadai Chiyoda-ku, Tokyo JCB Co., Ltd. (72) Inventor Ryota Okada 1-6-6 Kanda Surugadai, Chiyoda-ku, Tokyo F-term within JCB Co., Ltd. 5H180 AA14 BB04 BB05 BB16 DD03 EE01 EE02 EE10

Claims (21)

[Claims] 1. An integrated processing system for road traffic information related to a toll road, comprising: an ETC computer for managing an automatic toll collection operation on the toll road via an ETC card recording card member specific information; A web computer for managing a website for posting information; a host computer of a credit card company that issues the ETC card; an analysis computer for performing statistical analysis based on basic data for analysis; A transmission-capable backbone computer, and the ETC computer includes
The use record data on the toll road use record is transmitted to the core computer together with the card member unique information read by the on-board unit having a TC card read function, and the web computer is connected to the website via the Internet. The toll road use schedule, multi-purpose questionnaire data and the card member unique information input to the core computer are transmitted to the backbone computer, and the credit card company host computer sends the card member unique information of the ETC card, the ETC card The usage fee data relating to the usage fee of the toll road settled by the user and the usage data settled by the ETC card at the member store are transmitted to the core computer, and the core computer transmits the usage fee data and the usage result data. , The questionnaire Point management means for awarding points based on the card member specific information and recording a point balance value for data input, wherein the core computer includes the card member specific information, the use result data, and the questionnaire. Data and the usage fee data are transmitted to the analysis computer as basic data for analysis, and the analysis computer performs a statistical analysis based on the basic data for analysis. 2. A terminal device installed in a service area of the toll road or the like and capable of bidirectional information transmission with the backbone computer transmits the toll road use schedule and multipurpose questionnaire data together with the card member specific information to the backbone computer. The key computer gives the points based on the card member specific information to the transmission of the questionnaire data from the terminal device, records the point balance value, and records the point questionnaire. 2. The road traffic information integrated processing system according to claim 1, wherein data is transmitted to the analysis computer as basic data for analysis. 3. The terminal device requests the key computer to browse the point balance value together with the input of the card member unique information, and in response to the request, displays the point balance value transmitted from the key computer. The road traffic information comprehensive processing system according to claim 2, further comprising a point inquiry means for displaying. 4. An on-board unit comprising an input operation means for inputting an answer to one or more items of questionnaire data, and an Internet connection means, wherein the questionnaire data input by the input operation means is transmitted to the card. The member computer transmits the questionnaire data to the core computer together with the card member specific information via the Internet together with the member specific information, and the key computer transmits the questionnaire data to the web computer by the point management means. The points are provided based on the card member specific information for the transmission of the questionnaire data from and the point balance value is recorded, and the questionnaire data is transmitted to the analysis computer as basic data for analysis. Claim 1 Road traffic information comprehensive processing system. 5. The vehicle-mounted device comprises an input operation means for inputting an answer to one or a plurality of items of the questionnaire data, and the ETC computer connection means, and converts the questionnaire data input by the input operation means. The key computer transmits the questionnaire data from the ETC computer based on the card member unique information by the point management means. The road traffic information comprehensive processing system according to claim 1, wherein the awarding and recording of the point balance value are performed, and the questionnaire data is transmitted to the analysis computer as basic data for analysis. 6. The vehicle-mounted device includes communication means for transmitting an emergency notification to the ETC computer or the web computer, and the ETC computer and the web computer are configured to transmit the emergency notification when the emergency notification is received from the vehicle-mounted device. The record data of the emergency call is transmitted to the backbone computer together with the card member specific information, and the backbone computer transmits the ETC
A point is given to the transmission of the record data of the emergency call from the computer based on the card member specific information and a point balance value is recorded, and the record data of the emergency call is used as basic data for analysis to the analysis computer. The integrated road traffic information processing system according to claim 1, wherein the transmission is performed. 7. Using an optical character recognition device, the card member-specific information and the contents of the questionnaire described in the questionnaire are converted into digital data and transmitted as questionnaire data to the main computer, and the main computer manages the point management. Means for giving points to the transmission of the questionnaire data based on the card member-specific information and recording the point balance value, and transmitting the questionnaire data to the analysis computer as basic data for analysis. The integrated road traffic information processing system according to claim 1. 8. Transmitting the membership attribute data of the ETC card from the host computer of the credit card company to the core computer, the core computer records the member attribute data, performs a duplicate enrollment check, and checks the result. 2. The road traffic information integrated processing system according to claim 1, wherein a reply is sent to the host computer. 9. The credit card company's host computer calculates a point award value based on usage charge data by using the ETC card, and transmits the point award value to the core computer together with the usage charge data. The computer assigns points based on the point assignment value, records the point balance value, returns the point balance value to the host computer, and converts the usage charge data into the basic data for analysis by the point management means. 2. The integrated road traffic information processing system according to claim 1, wherein the information is transmitted to the analysis computer. 10. The integrated road traffic information processing system according to claim 1, wherein the on-board unit has a credit card settlement terminal function so that the ETC card can be applied as a credit card. 11. The vehicle-mounted device mounted on a taxi,
The road traffic information comprehensive processing according to claim 1, wherein the ETC card is applicable as a credit card by providing a taxi meter function and a credit card settlement terminal function interlocked with the taxi meter function. system. 12. The questionnaire data relating to the scheduled use of the toll road includes scheduled use date, scheduled use time zone, and scheduled use interchange, and the analysis computer executes the analysis using these as basic data for analysis. The traffic information comprehensive processing system according to claim 1, wherein a traffic congestion point and a traffic congestion time zone of a toll road are predicted. 13. The ETC computer according to the predicted data relating to the traffic congestion location and the traffic congestion time of the toll road, wherein the ETC computer is advantageous in terms of the usage fee for the use of the toll road other than the traffic congestion location or the traffic congestion time zone. The comprehensive road traffic information processing system according to claim 12, wherein various conditions are set. 14. The method according to claim 1, wherein the advantageous condition is a discount of a usage fee for the use of the toll road other than the predicted traffic congestion point or the traffic congestion time zone.
3. The road traffic information comprehensive processing system according to 3. 15. The road according to claim 13, wherein the advantageous condition is that a point is given to use of the toll road other than the predicted traffic congestion point or the traffic congestion time zone. Traffic information processing system. 16. The integrated road traffic information processing system according to claim 13, wherein the fact that the advantageous condition has been set is posted on the website by the web computer. 17. The questionnaire data item regarding the scheduled use of the toll road includes a scheduled use date and a scheduled use interchange, and the analysis computer executes an analysis using these as basic data for analysis. 2. The system according to claim 1, wherein the number of users at each interchange is calculated. 18. The questionnaire data item further includes at least one of a user's purpose, age, gender, and fee payment method, and the analysis computer executes analysis by using the data as basic data for analysis. 18. The integrated road traffic information processing system according to claim 17, wherein a breakdown of the item of the user of the interchange is calculated. 19. A case where the purpose of use is included as an item of the questionnaire data regarding the scheduled use of the toll road, and the type of use data after use of the toll road includes a vehicle type, a use section, and a travel time. The analysis computer executes the analysis using the data as basic analysis data, and calculates the number of used vehicles and the average travel time of the use section for each vehicle type and each use purpose. Road traffic information comprehensive processing system. 20. The items of the use result data include used interchanges and time zones, and the analysis computer executes analysis using these as basic data for analysis, and calculates the number of users in each interchange at each time zone. The integrated road traffic information processing system according to claim 1, wherein the calculation is performed. 21. A case where the number of passengers is included as an item of the questionnaire data regarding the use schedule of the toll road, and the type of use data after use of the toll road includes a vehicle type, a use section, and a travel time. The analysis computer executes the analysis using these as basic data for analysis, and calculates the number of users, the number of passengers, and the average traveling time of the use section for each of the vehicle type and each of the use purposes. Item 1. A comprehensive road traffic information processing system according to item 1.