JP2002197252A - Information collection system, information collection service method and computer readable storage medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable to carry out market research on consumer behavior or the like without imposing burden to an information provider and spending time and labor in collecting information. SOLUTION: A microphone 1 installed at a place where attracts a large crowds collects information from conversations between people visiting there. The information from conversations is converted into a text form by a speech recognition engine 4B. A character string is extracted from the portion containing keywords described in a keyword table 4C within the information from conversations converted into text form in accordance with the extracted number of characters of a keyword table 4C by a retrieval and extract engine 4B and the keywords, classification item names and extracted character strings are sent to a database system 3B and a database Z is formed according to a keyword and a classification item name. Service to a user is provided based on the contents of the database Z in addition to a service request content from a user on the content of a service request.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information collecting system and an information collecting service method for conducting market research and consumer trend research, and an instruction for causing a computer to execute an operation of a management server of such an information collecting system. The present invention relates to a computer-readable recording medium storing a program including the program.

[0002]

2. Description of the Related Art As a market research method and a consumer trend research method, a questionnaire on the street or by telephone is generally considered.

There is also a questionnaire for giving a prize as a method of promoting an answer.

[0004]

However, in the above method, the information provider has a burden of being restricted by time, and the psychology of giving an unwilling answer from the desire for premium works.
There is a problem that those who collect the answers do not know whether the information reflects consumer trends.

The object of the present invention has been made in view of the above points, and it is possible to conduct market research on consumer trends and the like without burdening information providers and troublesome information collection.
In addition, by collecting various information in a timely manner without limiting the content of the information, it is possible to provide more useful various information providing services to users at a lower cost based on the collected information. is there.

[0006]

To achieve the above object, a first aspect of the information collecting system according to the present invention is as follows.
Store the collected information in the database in the management server,
An information collection system that provides various services to a user based on the contents of the database, wherein the conversation information acquisition unit sequentially acquires conversation information spoken in a specific place, and the conversation information acquisition unit acquires the conversation information. Keyword extracting means for voice-recognizing conversation information to extract keywords; database updating means for classifying the conversation information based on the keywords extracted by the keyword extraction means and sequentially adding the conversation information to the database; And a service providing means for providing a service to a user based on the database contents sequentially updated by the database updating means when receiving a service providing request.

That is, according to the first aspect of the information collection system of the present invention, conversation information spoken at a specific place such as a place where people gather is sequentially acquired, and the acquired conversation information is voice-recognized. Keywords are extracted, the conversation information is classified based on the keywords, and sequentially added to the database. Then, when a service provision request is received from the user, the service is provided to the user based on the contents of the database that is sequentially updated.

[0008] Therefore, it is possible to conduct market research on consumer trends and the like without burdening the information provider and labor for collecting information, and to timely collect various information without limiting the content of the information. It is possible to provide more useful various information providing services to the user at a lower cost based on the collected information.

A second aspect of the information collection system according to the present invention is an information collection system in which a store terminal and a management server are connected to a network, wherein the store terminal is a microphone installed in one store. Conversation information acquisition means for acquiring conversation information of a customer more, conversation information transmission means for transmitting conversation information acquired by the conversation information acquisition means to the management server, and advertisement information received from the management server. Advertisement management means, wherein the management server stores an advertisement information database storing advertisement information associated with various keywords, and a conversation information reception means for receiving conversation information transmitted from the shop terminal.
Search means for extracting a keyword included in the conversation information received by the conversation information receiving means, and searching the advertisement information database based on the extracted keyword; And transmission means for transmitting to the

[0010] That is, according to the second aspect of the information collection system of the present invention, in the store terminal, the conversation information of the user is acquired from the microphone installed in one store and transmitted to the management server. Receives the conversation information transmitted from the store terminal, extracts keywords included in the conversation information, and stores advertisement information associated with various keywords based on the extracted keywords. The database is searched, and the searched advertisement information is transmitted to the shop terminal, and the shop terminal displays the advertisement information received from the management server.

[0011] Therefore, it is possible to conduct market research on consumer trends and the like without burdening the information provider and labor for collecting information, and to timely various information without limiting the content of the information. It is possible to provide more useful various information providing services to the user at a lower cost based on the collected information.

[0012] In the information collection service method according to the present invention, the terminal device of the user and the server device of the service provider communicate via a communication network to provide an information collection service to the user. A collection service method, comprising the steps of: receiving a keyword related to collection information from the user terminal device; sequentially obtaining conversation information spoken at a specific place; and sequentially storing the obtained conversation information. Extracting a keyword related to the collected information from the sequentially stored conversation information, and transmitting the conversation information from which the keyword is extracted to a terminal device of the user;
It is characterized by comprising.

That is, according to the information collection service method of the present invention, conversation information spoken at a specific place such as a place where people gather is sequentially acquired, and the acquired conversation information is voice-recognized to extract a keyword. Then, the conversation information is classified based on the keyword and sequentially added to the database. Then, when a service provision request is received from the user, the service is provided to the user based on the contents of the database that is sequentially updated.

[0014] Therefore, it is possible to conduct market research on consumer trends and the like without burdening the information provider and labor for collecting information, and to timely various information without limiting the content of the information. It is possible to provide more useful various information providing services to the user at a lower cost based on the collected information.

Further, the computer-readable recording medium according to the present invention stores the collected information in a database in the management server, and provides specific services when providing various services to users based on the contents of the database. A process of sequentially acquiring conversation information spoken at the place;
A process of voice-recognizing the obtained conversation information to extract a keyword, a process of classifying the conversation information based on the extracted keyword and sequentially adding it to the database, and a service provision request content from a user If received, based on the database contents that are sequentially updated,
A process for providing a service to a user and a program including an instruction for causing a computer to execute the process are stored.

That is, according to the computer-readable recording medium of the present invention, conversation information spoken at a specific place such as a place where people gather is sequentially acquired, and the acquired conversation information is voice-recognized. A keyword is extracted, the conversation information is classified based on the keyword, and the conversation information is sequentially added to a database. When a service providing request is received from the user, based on the database contents which are sequentially updated, the user The computer is caused to perform a process of providing a service to the computer.

[0017] Therefore, it is possible to conduct market research on consumer trends and the like without burdening the information provider and labor for collecting information, and to timely collect various information without limiting the content of the information. It is possible to provide more useful various information providing services to the user at a lower cost based on the collected information.

[0018]

FIG. 1 is a block diagram showing an embodiment of the present invention.
This will be described with reference to FIGS.

[First Embodiment] FIG. 1A is a diagram showing a configuration of an information collecting system according to a first embodiment of the present invention. In addition, in FIG.
C indicates the direction in which data flows.

That is, a plurality of microphones 1 as voice input devices
Is connected to the center host 3 via the public line 2, and the sound near the microphone 1 is transmitted to the center host 3 and stored as sound data as shown by an arrow a.

The center host 3 comprises a temporary voice storage memory 3A for storing voice data and a database system 3B, and the voice data is stored in the temporary voice memory 3A. Note that the audio temporary storage memory 3A is
And the same number of storage areas as microphone 1 and one storage area.
Corresponds to one to one. Thereby, the microphone discrimination information as to which microphone 1 has been input can be recorded together with the time at that time.

The voice data collected in this manner is sent to the information processing system 4 as shown by an arrow a. Then, the information processed by the information processing system 4 is sent to the database system 3B of the center host 3 as shown by an arrow c, and the database Z is constructed.

The information processing system 4 includes a speech recognition engine 4A for converting speech into text data, a text data search / extraction engine 4B, keywords and classification item names (TV, personal computer (PC), entertainer, etc.) and extraction. The keyword table 4C includes the number of characters to be used.

The center host 3 and the information processing system 4 in the present embodiment are realized by software installed on a commercially available personal computer. Therefore, the database system 3B and the speech recognition engine 4A can be realized by commercially available software,
A method of realizing the operation described below on a personal computer using the extraction engine 4B and the keyword table 4C is easy and will not be described here.

When voice data is sent to the information processing system 4, it is converted into text data by the voice recognition engine 4A. The search / extraction engine 4B
Is a keyword table 4C (here, keywords,
(A classification item and the number of characters to be extracted are described for each keyword.) A keyword is extracted from the portion including the keyword described in the keyword table 4C according to the number of characters to be extracted in the keyword table 4C, and the keyword, the classification item name and the extracted character string are sent to the database system 3B. .

The operation of the information processing system 4 has been described above.

In the database system 3B, a database Z is created according to the keyword and the classification item name.

In the database Z, the search / extraction engine 4B stores the classification item names and keywords and the extracted character strings including the keywords in association with each other in accordance with the keyword table 4C. Therefore, if a keyword of a certain product name is examined, criticism of the product can be viewed as text, and the number of times the keyword appears can be indicated as the number of data stored in the database Z.

As described above, the center host 3 and the information processing system 4 are realized by software installed on a commercially available personal computer. This personal computer has a CPU 11, as shown in FIG.
It comprises an input device 12, a display device 13, a printing device 14, a storage device 15, a RAM 16, and the like.

Here, the CPU 11 is a control section for controlling the entire personal computer. The input device 12 includes a keyboard and a pointing device such as a mouse. The display device 13 is a CRT or a liquid crystal display, and the printing device 14 is a printer. The storage device 15 is a hard disk, a ROM, or the like. The storage device 15 stores the OS of the personal computer executed by the CPU 11, software, data, and the like.

The software and data stored in the storage device 15 may be read from a storage medium 17 such as a floppy (registered trademark) disk or an optical (magnetic) disk, or a communication device (not shown). By
Communication line (wired or wireless) for data transmission / reception with the outside 18
Of course, it is also possible to receive from other devices connected via the.

The public line 2 is one of the communication lines 18, and is connected to a plurality of microphones 1 via the communication line 18 as described above.

The voice temporary storage memory 3A is provided on the storage device 15 or the RAM 16,
The keyword table 4C and the database Z are configured on the storage device 15. Here, as shown in FIG. 1B, the keyword table 4C stores in advance keywords, classification item names 1 and 2, and the number of extracted characters in association with each other. The database Z is shown in FIG.
(C), a keyword and an extracted character string (conversation text information) including the keyword are stored in association with the data collection location and date and time. Of course, the classification items may be stored together.

Next, the operation in such a configuration will be described. FIG. 2B is a flowchart illustrating the operation of the information collection system according to the first embodiment of the present invention. A program for realizing each function described in this flowchart is stored in the storage device 15 or the storage medium 17 in the form of a program code readable by the CPU 11.
Is stored in

That is, when there is a voice input from the microphone 1 (step S11), the voice data is stored in the voice temporary storage memory 3A (step S12). Then, the data is converted into text data by the voice recognition engine 4A (step S13).

Thereafter, the search / extraction engine 4B
A keyword registered in the keyword table 4C is searched from the converted text data (step S14). Then, it is determined whether the (new) keyword has been searched (step S15). here,
If no (new) keyword is found, the process returns to step S11.

On the other hand, when a (new) keyword is searched, a partial text including the keyword is extracted according to the number of extracted characters corresponding to the searched keyword (step S16). Then, the extracted partial text is additionally stored in the database (DB) Z together with the location and date / time information (step S17), and the process returns to step S14.

According to such a first embodiment,
If the microphone 1, which is an information collecting device, is placed in a park or the like and the voices of people are collected, the information can be collected without restraining the time of the information provider. Also, since the keywords are not forcibly presented to the consumers, the things that are not interesting (keywords) do not appear in the topic, and only those that are interesting appear, so it is possible to grasp the trend at that time, Based on the number of appearances of the above-mentioned keywords, information reflecting consumer trends can be collected.

In this embodiment, it is clear that networking is possible. In this case, the database Z is automatically constructed, and if the database Z can always be accessed, the appearance of a keyword can be realized in real time. You can know. Further, since the location and time are also stored in the database Z, if the database Z is constantly accessed, it is possible to know even the location when a keyword appears.

[Second Embodiment] Next, a second embodiment of the present invention will be described.
An embodiment will be described.

FIG. 3A is a diagram showing a configuration of an information collecting system according to the second embodiment of the present invention.

In this embodiment, a management server 200 corresponding to the center host 3 in the first embodiment is connected via a network 100 such as the Internet.
In addition, a plurality of survey client terminals 300, a plurality of store terminals 40
0 and a plurality of advertiser terminals 500 are connectable.

The management server 200 stores the first
The conversation information DB 201 corresponding to the database Z in the second embodiment, the keyword DB 202 corresponding to the keyword table 4C in the first embodiment, and the advertisement DB 203 are connected.

A display 401, a printer 402, a microphone 403 corresponding to the microphone 1 in the first embodiment, and buttons (including a recording permission button and a recording stop button) 404 are connected to each store terminal 400. Have been. The display 401 and the printer 40
Although only one of each of the microphone 2, the microphone 403, and the button 404 is shown, if there are a plurality of tables such as a coffee shop, for example, one can be provided for each table.

The management server 200, the survey client terminal 300, the shop terminal 400, and the advertiser terminal 500 are constituted by personal computers having a configuration as shown in FIG.

Here, as shown in FIG. 3B, the advertisement DB 203 stores the advertisement information registered from the advertiser terminal 500 at what location (designated location), at what time (designated time zone), It stores what keyword to provide.

The operation in such a configuration will be described below. FIG. 4A shows an operation flowchart of the management server 200 and the survey client terminal 300 when the survey client makes a survey request.

That is, the research keyword, the classification, and the number of extracted characters are input in the research client terminal 300 (step S301), and the input information is transmitted to the management server 200 via the network 100 (step S30).
2).

Then, the management server 200 receives the sent search keyword, classification, and extracted character number information (step S201) and registers it in the keyword DB 202 (step S202). Then, the usage of the survey word registration fee is transmitted to the source of the survey requester 300 via the network 100 (step S20).
3).

The research requester terminal 300 receives the research keyword registration fee information (step S303).
Thereafter, the survey requester pays the charge indicated by the survey keyword registration fee information to the service provider having the management server 200.

FIG. 4B shows an operation flowchart of the management server 200 and the advertiser terminal 500 when the advertiser makes an advertisement request.

That is, in the advertiser terminal 500, a keyword, a place, a time zone, and advertisement information are input (step S501), and the input information is transmitted to the management server 200 via the network 100 (step S502).

Then, the management server 200 receives the sent keyword, location, time zone, and advertisement information (step S211) and registers it in the advertisement DB 203 (step S212). Then, the advertisement registration fee usage is transmitted to the sender advertiser terminal 500 via the network 100 (step S213).

Advertiser terminal 500 receives the advertisement registration fee information (step S503). Thereafter, the advertiser pays the charge indicated by the advertisement registration fee information to the service provider having the management server 200.

FIG. 5 shows an operation flowchart of the management server 200 and the shop terminal 400 when information is collected and advertisements are output at the shop.

That is, in the store terminal 400, the button 404
When the recording permission button is pressed (step S401), recording of the conversation is started (step S40).
2), the conversation information is transmitted to the management server 200 via the network 100 (step S403). The transmitted conversation information may be transmitted as it is, or may be transmitted as text after performing voice recognition.

Management server 200 that has received the conversation information
Then, in the same manner as in the first embodiment, a keyword registered in the keyword DB 202 is extracted from the conversation information (step S221). In this case, if the conversation information is voice, it is needless to say that the keyword is extracted after performing the voice recognition.

After that, the management server 200 searches the advertisement DB 203 for advertisement information corresponding to the extracted keyword, the current location (source store), and the time zone (step S222). Then, it is determined whether or not there is corresponding advertisement information (step S223). If there is no advertisement information, the process proceeds to step S225. On the other hand, if there is the corresponding advertisement information, the advertisement information is transmitted to the source store terminal 400 via the network 100 (step S224), and the transmitted advertisement is charged to the advertiser. Is added and stored (step S22).
5). Then, a partial text including the keyword is stored in the conversation information DB in correspondence with the keyword, the location, and the date and time information.
201 (step S226). Then, it is determined whether or not the recording is completed (step S227). If the recording is still being performed, the process returns to step S221.

On the other hand, after transmitting the conversation information in step S403, the shop terminal 400 determines whether or not the advertisement information has been received from the management server 200 (step S40).
4) When the advertisement information is received, the advertisement information is displayed on the display 401 (step S405). Thereafter, it is determined whether or not the recording stop button of the button 404 has been pressed (step S406), and if not, the process returns to step S403.

When the recording stop button is pressed, a recording end notification is transmitted to the management server 200 via the network 100 (step S407).

The management server 200 receives the recording end notification, determines that the recording has ended in step S 227, and transmits the service designation information corresponding to the information provision time (amount) via the network 100 to the source store terminal. 400 (step S228).

In the shop terminal 400 which has received the service designation information, the discount ticket corresponding to the received service designation information is printed out by the printer 402 (step S408). The customer who has provided the information can receive a fee discount by submitting the discount ticket to the cash register.

After transmitting the service designation information, the management server 200 next searches for conversation information registered in the conversation information DB 201 within a certain period in the past, and appears in the store in the current time zone. A keyword with a large number of times is extracted (step S229). Then, the advertisement information corresponding to the extracted keyword, location, and time zone is stored in the advertisement DB2.
03 (step S230), and transmits the searched advertisement information to the source store terminal 400 via the network 100 (step S231).

At the shop terminal 400 which has received the advertisement information, it is displayed on the display 401 (step S).
409).

After transmitting the advertisement information, the management server 200 adds and stores the advertisement fee of the transmitted advertisement for the advertiser (step S232). Thus, the advertisement fee can be charged to the advertiser. Then, thereafter, a provision fee of the place for the store is calculated (step S233). As a result, it is possible to pay the place providing fee to the store together with the discount ticket.

FIG. 6 shows an operation flowchart of the management server 200 and the survey client terminal 300 when the survey client receives information provision.

That is, the keyword or the classification information of the requested information is input at the survey client terminal 300 (step S311), and transmitted to the management server 200 via the network 100 (step S312).

Then, the management server 200 receives the sent keyword or classification information (step S241), and searches the conversation information DB 201 according to the received keyword or classification information (step S24).
2). Then, the number of searches and the content of the search are
Then, the data is transmitted to the above-mentioned investigation requester terminal 300 via the server 00 (step S243). Further, fee information according to the provided information amount is transmitted to the survey requester terminal 300 (step S244).

The search requester terminal 300 receives the number of searches and the contents of the search (step S313) and displays them (step S314). Further, it receives the fee information according to the provided information amount (step S315). Then, the survey client pays the billing amount indicated by the fee information to the service providing company having the management server 200.

As described above, in the second embodiment, the service provider installs the microphone 403 in the store instead of paying the price, and the information of the information provider (such as conversation).
Get. Then, the obtained information is processed into a database, a keyword is set in accordance with the contents of a request from a research client who is a customer, information is obtained from the database described above, and this information is sold to the customer.

This system can be automated, and customers can access this database and obtain information by themselves. Therefore, the service provider can reduce labor costs and cost.

Further, an advertisement corresponding to the information of the information provider from the advertisement DB 203 is displayed on the display 401 arranged near the information provider. In this advertisement, an advertiser pays a price to a service provider, obtains a time zone and a place for posting an advertisement, and displays a desired advertisement.

In this service, the feature of the present embodiment is that the location can be determined and the information shown to the advertiser. That is, the advertiser can check information such as the place where the keyword appears, the time zone, the number of times, etc. from the past data, and can post an advertisement suitable for the information, so that more efficient advertisement can be performed. Also, if the conversation information DB 201 constructed by the service providing company is accessed at the time of displaying the advertisement, it is possible to obtain in the conversation information DB 201 whether or not the topic of a person near the display 401 has changed. It can be a material.

[0074]

According to the present invention, it is possible to conduct market research on consumer trends and the like without burdening information providers and troublesome information collection, and without limiting the contents of information. Various information can be collected in a timely manner, and based on the collected information, more useful various information providing services can be provided to users at lower cost.

[Brief description of the drawings]

FIG. 1A is a diagram showing a configuration of an information collection system according to a first embodiment of the present invention, FIG. 1B is a diagram showing storage contents of a keyword table, and FIG. It is a figure showing contents.

FIG. 2A is a block diagram illustrating a configuration of a personal computer functioning as a center host and an information processing system, and FIG. 2B is a flowchart illustrating an operation of the information collection system according to the first embodiment; FIG.

FIG. 3A is a diagram illustrating a configuration of an information collection system according to a second embodiment of the present invention, and FIG. 3B is a diagram illustrating storage contents of an advertisement database.

FIG. 4A is a flowchart illustrating an operation of a survey request process in a management server and a survey client terminal; FIG. 4B is a diagram illustrating an operation of an advertisement request process in a management server and an advertiser terminal; It is a figure which shows the flowchart demonstrated.

FIG. 5 is a flowchart illustrating an operation of a conversation information receiving process in the management server and the shop terminal.

FIG. 6 is a flowchart illustrating an operation of an information provision request process in a management server and a survey client terminal.

[Explanation of symbols]

 Reference Signs List 1 microphone 2 public line 3 center host 3A voice temporary storage memory 3B database system 4 information processing system 4A voice recognition engine 4B search / extraction engine 4C keyword table Z database 100 network 200 management server 201 conversation information DB 202 keyword DB 203 advertisement DB 300 Survey client terminal 400 Store terminal 401 Display 402 Printer 403 Microphone 404 Button 500 Advertiser terminal

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G10L 15/00 G10L 3/00 551Z

Claims (17)

[Claims] 1. An information collection system for storing collected information in a database in a management server and providing various services to users based on the contents of the database. A conversation information acquisition unit that sequentially acquires the conversation information, a keyword extraction unit that performs speech recognition on the conversation information acquired by the conversation information acquisition unit to extract a keyword, and extracts the conversation information based on the keyword extracted by the keyword extraction unit. A database updating means for classifying and sequentially adding to the database; and providing a service to the user based on database contents sequentially updated by the database updating means when a service providing request is received from the user. Service providing means; and information comprising: Collection system. 2. The method according to claim 1, wherein the database updating unit extracts a part including each keyword extracted from the conversation information from the conversation information and stores the extracted part in association with each keyword. Information collection system described in. 3. The conversation information acquiring means sequentially acquires conversation information of a customer from a microphone installed in a store, and manages services such as a discount for a conversation information provider. 2. The information collection system according to 1. 4. A plurality of store terminals are connected to the management server via a network, and the conversation information acquiring means sequentially converts the conversation information input from microphones connected to the store terminals via the network. The information collection system according to claim 1, further comprising: a fee calculating unit that acquires and calculates an information providing fee or a location providing fee for each of the stores. 5. An extraction keyword receiving means for receiving a keyword to be extracted from a user terminal connected to a network, wherein the keyword extracting means includes the received keyword to be extracted in the conversation information. The information collection system according to claim 1, wherein the information is extracted from the information. 6. A search keyword receiving means for receiving a keyword to be searched from a user terminal connected to a network, wherein the service providing means includes a keyword to be searched which is received by the search keyword receiving means. 2. The information collection system according to claim 1, wherein conversation information is searched from the database based on the information, and the searched conversation information is transmitted to a user terminal of a request source. 7. The information collection system according to claim 1, wherein the database registration unit registers the conversation information together with conversation time information in the database. 8. An advertisement information storage means for storing advertisement information associated with various keywords, an advertisement display means for displaying the advertisement information, and a keyword having a large number of appearances in a current time zone is searched from the database. The information collection system according to claim 1, further comprising: an advertisement display control unit that causes the advertisement display unit to display the advertisement information corresponding to the searched keyword. 9. The conversation information acquisition unit acquires each conversation information from microphones installed at a plurality of places, and the database registration unit registers each conversation information with the conversation place information in the database. The information collection system according to claim 1, wherein: 10. An advertisement information storage means for storing advertisement information associated with various keywords, an advertisement display means for displaying the advertisement information for each of advertisement display devices installed at a plurality of places, Advertisement display control means for searching the database for keyword information having a large number of appearances for each place, and displaying the advertisement information corresponding to the searched keyword on each of the advertisement display devices near the place. The information collection system according to claim 1, wherein: 11. The information collection system according to claim 10, wherein each of the advertisement display devices is installed corresponding to an installation location of each microphone. 12. Advertising information registration for receiving a keyword and advertisement information corresponding to the keyword from an advertiser terminal device connected via a network, and registering the received keyword and advertisement information in the advertisement information storage means. The information collection system according to claim 8, further comprising a unit. 13. The information collection system according to claim 8, further comprising an advertisement fee calculating means for calculating an advertisement fee for each advertisement client based on an advertisement display state of each advertisement information. 14. An information collection system in which a store terminal and a management server are connected to a network, wherein the store terminal obtains conversation information of a customer from a microphone installed in one store. And a conversation information transmitting unit that transmits the conversation information acquired by the conversation information acquiring unit to the management server; and an advertisement display unit that displays the advertisement information received from the management server. An advertisement information database storing advertisement information associated with various keywords; a conversation information receiving unit receiving conversation information transmitted from the shop terminal; and a conversation information received by the conversation information receiving unit. Search means for extracting a keyword and searching the advertisement information database based on the extracted keyword; Information collection system characterized by the retrieved advertisement information to and a transmitting means for transmitting to said store terminal by search means. 15. An advertiser further comprising a designation unit receiving designation of an advertisement display place and an advertisement display time zone, wherein the advertisement display means is provided for an advertisement display device installed at the designated advertisement display place. 11. The advertisement information is displayed during a designated advertisement display time period.
Information collection system described in. 16. An information collection service method in which a user's terminal device and a service provider's server device communicate via a communication network to provide an information collection service to the user. Receiving a keyword related to collected information from a terminal device of a user; sequentially acquiring conversation information spoken at a specific place; sequentially storing the acquired conversation information; and the sequentially stored conversation information. An information collection service method comprising: extracting a keyword related to the collected information from among; and transmitting the conversation information from which the keyword is extracted to a terminal device of the user. 17. A process of accumulating collected information in a database in a management server, and sequentially obtaining conversation information spoken in a specific place when providing various services to a user based on the contents of the database. A process of voice-recognizing the obtained conversation information to extract a keyword; a process of classifying the conversation information based on the extracted keyword and sequentially adding it to the database; and providing a service from a user. A process for providing a service to a user based on the contents of the database which is sequentially updated when a request is received; and a computer-readable recording medium storing a program including an instruction for causing a computer to execute the process. .