JP2002140778A - Dynamic emergency corresponding system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To send an alarm message to a management personnel existing at a location near a spot where a fault or abnormality occurs in equipment and can surely cope with the abnormality in the occurrence of the fault or abnormality. SOLUTION: A dynamic emergency corresponding system for calling the terminal of a private branch PHS when emergency occurs is provided with a terminal location information managing means for managing the locational information of a terminal 1 existing within the communication areas of respective base stations 2 and a terminal calling means for selecting a terminal based on the locational information managed by the terminal position information managing means at the occurrence of the emergency and selecting and calling the proper management personnel one by one to make him/her hurry to the spot. The means 4 selects the terminal starting from the terminal 1 at a location which is the nearest to the location where the emergency occurs, selects and calls plural terminals simultaneously in accordance with the contents of the emergency, selects from the terminal at the second nearest position in order when no answer comes from the terminal, and sends an alarm message to the called terminal with a PHS character message.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a dynamic emergency response system for calling a terminal of a local PHS when an emergency occurs.

[0002]

2. Description of the Related Art In an equipment monitoring system for centrally monitoring and controlling equipment installed in a facility, an operating state of the equipment to be monitored is constantly monitored, and a failure or malfunction is monitored. When an abnormality occurs, a warning is transmitted to the operator by a text message, an image, a warning sound, or the like via a monitoring operation terminal for the operator (management staff). Since the monitoring operation terminal is installed in a central monitoring room or the like, it is necessary for an operator who is constantly trained to be equipped. In addition, when an alarm is generated, it is common for an operator to contact the corresponding person in charge of the facility using a dedicated maintenance phone, but it may take time to leave the seat because the operator is out of the seat. Therefore, a system using a premises PHS or a mobile phone as a communication means has appeared. The alarm received by the equipment monitoring system is converted into a text message as PHS
Or a mobile phone. In order to guarantee reliable information transmission, it can be transmitted to multiple persons in a broadcast manner. However, this has led to a decrease in consciousness of responsibility and problems such as the inability to respond quickly and accurately to the events that occurred.

[0003]

SUMMARY OF THE INVENTION The present invention is to solve the above-mentioned problems, and sends an alarm message to a management staff who is located near a site and can reliably cope with a failure or abnormality of equipment. Is to do so.

[0004] For this purpose, the present invention is a dynamic emergency response system for calling a terminal of a local PHS when an emergency occurs, wherein terminal position information for managing position information of terminals existing in the communication area of each base station is provided. And a terminal calling means for selecting and calling a terminal based on the position information managed by the terminal position information managing means when the emergency occurs.

[0005] The terminal calling means selects a terminal from a position close to the position where the emergency has occurred, selects a plurality of terminals simultaneously according to the content of the emergency, calls the terminal, and responds when there is no response from the terminal. The next closest terminal is selected sequentially, the distance information between base stations is managed, the search order is determined in the order of shortest distance starting from the nearest base station, and a warning message is sent to the calling terminal by a PHS character message. It is a feature.

[0006]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a diagram showing an embodiment of a dynamic emergency response system according to the present invention, wherein 1 is a PHS terminal, 2 is a PHS base station, 3 is a PBX, 4 is an alarm distribution server, 5 is a facility monitoring system, 6 Indicates equipment.

In FIG. 1, a PHS terminal 1 is a terminal used in a premises and is carried by a management staff, and a PHS base station 2 is a premises base station distributed in the premises. P
BX3 is a private branch exchange, which periodically communicates between the PHS terminal 1 and the PHS base station 2, or
By transmitting a signal from the S terminal 1, the PHS terminal 1
Is managed in the communication area of the PHS base station 2 as terminal position information, and the PHS terminal 1 is
Is being called. In addition, a position information search device is provided as needed.

[0008] When a failure or abnormality occurs in the equipment 6, the alarm distribution server 4 determines the management personnel located closest to the equipment 6 from the terminal position information, and sends an alarm message to the P.
It is sent by HS text message. The equipment monitoring system 5 centrally monitors and controls the equipment 6 installed in the facility, and constantly monitors the operation state of the equipment 6 to be monitored. When a failure or abnormality occurs, the equipment 6 and the contents of the failure or abnormality occurrence are transmitted to the alarm distribution server 4 by, for example, e-mail.

Next, the operation when a failure or abnormality occurs in the equipment will be described. FIG. 2 is a diagram illustrating a configuration example of the equipment list, the inter-base station distance information list, and the terminal position information list.
As shown in FIG. 2 (A), the equipment equipment list includes, for each equipment name “1F air conditioner-02” installed in the facility, the equipment number “AHU-01-02” and the nearest base station “base”. Station B ”, and the list of distance information between base stations includes PHS base stations distributed in the facility.
.. Have the distance information between A, B, C,..., And the terminal location information list contains the PHS base stations distributed in the facility. PH existing in the communication area of A, B, C, ...
The S terminal has an extension number as an intra-cell terminal.

Therefore, assuming that a failure has occurred in the 1F air conditioner-02, an alarm message is sent to the management personnel as follows. When an alarm occurs, an alarm message is first transmitted from the facility monitoring system 5 to the alarm distribution server 4 by e-mail (step S1). The warning message is, for example, “1F air conditioner-02 AHU-01-0”
2 equipment failure ".

On the other hand, the alarm distribution server 4
Referring to the equipment list shown in (A),
About the nearest base station, e.g. base station Extract B (S
Step S2). And the extracted base station From B
Referring to the inter-base station distance information list shown in FIG.
Base station in order of closest distance starting from the base station B
→ base station A → base station Decide search order like C →
(Step S3).

Next, the extension number of the equipment maintenance person to be called is searched according to the search order (step S).
4). To this end, extension numbers of maintenance personnel are provided for each equipment type and event, such as a person in charge of each equipment maintenance in the event of equipment failure and a person in charge of electrical equipment in the event of a power failure. Then, the text message is transmitted to the PHS terminal in the search order.
At this time, if there is no response, the next is searched and a similar character message is transmitted.

For example, if the extension number of the equipment maintenance person to be called is “9xxx”, the terminal location information list shown in FIG. If B 9004 is searched and a text message is sent, and there is no response, the same base station The extension number “9xxx” of B is searched. However, if the extension is not found, the next closest base station C is searched for 9003, a text message is transmitted, and if there is a response, the process ends.

As described above, in the dynamic emergency response system according to the present invention, when a failure or abnormality occurs in a facility, a warning message is sent as a PHS character message to a management staff located closest to the facility, and the warning message is sent. In this case, if it is possible to rush to the site, a response is returned, and if not, no response is made. This allows
If there is no response within a certain time, search for the next closest management staff and send a message. This is sequentially repeated until there is a response.

Note that the present invention is not limited to the above-described embodiment, and various modifications are possible. For example, the description has been made by applying the present invention to an equipment monitoring system that centrally monitors and controls equipment installed in a facility. The present invention can be similarly applied to a centralized remote monitoring and control system that performs centralized monitoring. In addition, depending on the pattern of failures and abnormalities, warnings can be transmitted according to guidance in case of mildness, to select appropriate personnel according to the pattern, to call out one person at a time, Depending on the contents, a plurality of people may be called, or in the case of a fire, etc., all the members may be called, so that various measures may be taken.

[0016]

As is apparent from the above description, according to the present invention, there is provided a dynamic emergency response system for calling a terminal of a local PHS when an emergency occurs, which is located within a communication area of each base station. Terminal location information management means for managing the location information of the terminal to be provided, and terminal call means for selecting and calling a terminal based on the location information managed by the terminal location information management means when an emergency occurs. In the event of equipment failure, abnormality, or other emergency in the facility, appropriate management personnel can be sequentially selected and called to promptly rush to the site.

Further, the terminal calling means selects from terminals located close to the position where the emergency has occurred, selects and calls a plurality of terminals simultaneously according to the content of the emergency, and when there is no response from the terminal, the next call is made. From the terminal near the base station, manage the distance information between base stations, determine the search order from the nearest base station as the starting point in the order of the closest distance, and send the PHS text message to the calling terminal as a warning message. Can send alert messages to management personnel who are close to and can respond reliably, and, if necessary, can simultaneously call multiple management personnel or call all depending on the nature of the emergency. it can.

Further, the communication work in an emergency is automated,
By reducing labor for management personnel and sharing with extension PHS equipment, it is possible to reduce the cost of emergency contact means, speed up emergency contact, shorten on-site rush time, and send destinations according to events And enables quick and accurate response to the event that has occurred.

[Brief description of the drawings]

FIG. 1 is a diagram showing an embodiment of a dynamic emergency response system according to the present invention.

FIG. 2 is a diagram illustrating a configuration example of an equipment list, a base station distance information list, and a terminal location information list.

[Explanation of symbols]

1 ... PHS terminal, 2 ... PHS base station, 3 ... PBX, 4 ...
Alarm distribution server, 5: Equipment monitoring system, 6: Equipment

 ────────────────────────────────────────────────── ─── Continued on the front page (72) Inventor Riki Yamamoto 1-3-2 Shibaura, Minato-ku, Tokyo Shimizu Construction Co., Ltd. (72) Keigo Takeuchi 1-2-3 Shibaura, Minato-ku, Tokyo Shimizu Corporation (72) Inventor Yutaka Daimon 1-3-2 Shibaura, Minato-ku, Tokyo Shimizu Corporation F-term (reference) 5C087 AA02 AA03 AA10 AA19 BB12 BB46 BB65 BB74 DD02 DD03 DD08 EE08 GG07 GG13 GG19 GG21 GG67 5K048 AA15 BA08 CA08 DA02 DC01 DC03 EA11 EB08 EB13 FB08 FC01 GB08 HA01 HA02 HA05 HA07 5K101 KK14 LL12 MM02 MM07 NN18 RR12 SS07 TT06 UU16

Claims (6)

[Claims] 1. A dynamic emergency response system for calling a terminal of a premises PHS when an emergency occurs, a terminal location information managing means for managing location information of a terminal present in a communication area of each base station; And a terminal calling means for selecting and calling a terminal based on the position information managed by the terminal position information managing means when the emergency occurs. 2. The dynamic emergency response system according to claim 1, wherein said terminal calling means selects a terminal located at a position near a position where said emergency has occurred. 3. The dynamic emergency response system according to claim 2, wherein said terminal calling means simultaneously selects and calls a plurality of terminals according to the contents of said emergency. 4. The dynamic emergency response system according to claim 2, wherein said terminal calling means sequentially selects a terminal closest to the next position when there is no response from the terminal. 5. The dynamic emergency response system according to claim 4, wherein said terminal calling means manages distance information between base stations, and determines a search order in ascending order of distance starting from a nearest base station. . 6. The dynamic emergency response system according to claim 1, wherein said terminal calling means sends a warning message as a PHS character message to the called terminal.