JP2002117131A - Ranking method and electronic commerce method using the same - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily provide a total evaluated result and a ranked result based on weighing reflecting the needs of general customers from the evaluated result of plural items evaluating articles, information, services or character or quality of an enterprise providing them by general customers. SOLUTION: The evaluated result provided from an evaluation method for evaluating articles, information, services or character or quality of the enterprise providing them and the voted result of general customers on the degree of significance for each of evaluation items in the evaluation method are combined, totally evaluated and ranked so that the total evaluated result and the ranked result reflecting the needs of general customers can be provided.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a rating of goods, information and services and a company that provides them, and a transaction method on a network using the rating.

[0002]

2. Description of the Related Art When a general consumer tries to purchase a product (article, information, service, etc.), if the product is sold by a plurality of companies, the nature and quality of the product are used as a basis for making a purchase decision. Often. In recent years, with the development of computer networks and the like, it has become easier to obtain information on quality evaluation results of products by public institutions or private institutions. Generally, those quality evaluation results consist of multiple types of evaluation items, and are often displayed in the form of a list of evaluation results of multiple evaluation items. It was difficult to make a comprehensive evaluation. In addition, even when comprehensive evaluation is performed, in that case, each evaluation item is weighted according to the intention of the public organization or private institution that performs the evaluation, and it may differ from the weighting of general consumers. In many cases, there is a problem that it is not possible to make a purchase decision that meets the needs of general consumers.

[0003] In addition, as information which is used as reference when selecting one or a plurality of commodities from a plurality of purchase candidate commodities, there is merchandise rating information based on voting results for commodities of general consumers. In many cases, consumers rate their products based on the results of voting on their favorite products, the so-called "product popularity voting" .In this case, which part of the product is preferred and voted on It was not possible to determine whether the purchase was made, and it was insufficient to make a purchasing decision.

[0004]

A general consumer selects one or more products from a plurality of purchase candidate products (articles, information, services, and companies that provide them) for reference. When the quality evaluation results of a product by a public or private organization consist of multiple items, it was difficult to make a comprehensive evaluation and select only by looking at the list of evaluation results for each evaluation item. Further, even if an index corresponding to the comprehensive evaluation is presented, the index is a comprehensive index in which each evaluation item is weighted according to the intention of a public organization or a private organization performing the evaluation, and is a general index of general consumers. In many cases, the weighting is different from the weighting, and there is a problem that it is not possible to make a purchase decision that meets the needs of general consumers.

[0005] In addition, a general consumer can purchase a plurality of products (goods, information, services, and companies that provide them) as purchase candidates.
As information to refer to when selecting one or more products from among the items, rating information based on voting results for general consumers' products themselves, so-called "product popularity voting", It was not possible to know if the vote had been received, and it was not enough to make a purchasing decision.

SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and an object of the present invention is to reflect the nature and quality of goods, information and services and the companies that provide them, and the needs of general consumers. To provide a method for comprehensive evaluation and rating. Another object of the present invention is to provide a method of comprehensively evaluating and rating the nature and quality of goods, services, or information relating to the company, reflecting the needs of general consumers. A further object of the present invention is to provide a transaction method that uses the rating result, which is the comprehensive evaluation, as one parameter and is used as a determinant for transactions of goods and services (such as online transactions on the Web). And

[0007]

In order to achieve the above object, according to the present invention, the properties and quality of goods, information and services and a company that provides them are evaluated with respect to a plurality of types of evaluation items, and each evaluation result is obtained. Comprehensive evaluation of the product based on the comprehensive evaluation result, based on the comprehensive evaluation results, in the above-mentioned rating method of rating the goods, information and services and the companies that provide them, for each of the plurality of evaluation items, "Evaluation items," which indicate how much each item should be taken into account when general consumers evaluate the nature and quality of products, information and services to be evaluated and the companies that provide them. Is calculated, the evaluation result of each evaluation item is weighted using the calculated importance of each evaluation item, and the weighted evaluation results are integrated to obtain the evaluation target. And that comprehensively evaluating the nature and quality of the companies that provide goods and information and services and their further, it was decided to perform their rating on the basis of the comprehensive evaluation result.

In the above description, the “importance of evaluation items” is calculated, for example, on a communication network such as the Internet by using a plurality of evaluations for evaluating the properties and quality of certain articles, information and services and the companies that provide them. Set up a voting site to open items and accept votes from the general consumer to the most important evaluation items.After accepting voting for a certain period of time, count the percentage of votes for each evaluation item. This is a method based on the rate.

As described above, according to the method of the present invention, it is possible to evaluate and rank goods, information and services that reflect the needs of general consumers and companies that provide them.

[0010]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, the present invention will be described in more detail with reference to the drawings.

FIG. 1 shows the concept of a comprehensive evaluation index for rating by the method of the present invention. As shown in FIG. 1, the comprehensive evaluation index reflecting the needs of general consumers is an evaluation result obtained by evaluating the properties and quality of goods, information and services and a company that provides them by a plurality of evaluation items, and each evaluation item. It is obtained by compounding the voting results of general consumers with respect to the importance of.

FIG. 3 shows an outline of an embodiment for realizing the rating method of the present invention.

That is, the system for rating goods, information and services and the companies that provide them by using the network according to the present invention, as shown in FIG. Collects evaluation results related to the quality of the company that provides it, accepts voting for evaluation items from general consumers, collects voting results, and, based on the collected evaluation results and voting result information, An evaluation rating website 11 that performs comprehensive evaluation by combining the voting results for evaluation items, ranks the products, information and services to be evaluated, and the companies that provide them based on the evaluation results, and publishes them through a network. Terminal 1 for Internet connection of consumers
2, an Internet connection terminal 13 of a company that provides goods, information, and services to be evaluated, and an evaluation method published to evaluate the quality of goods, information, and services to be evaluated and a company that provides them. And a public evaluation method providing web site 14 provided by an organization that provides an evaluation program, and an Internet (network) 15 for connection to a wide area information search system (WWW (World Wide Web)). This wide area information retrieval system constructs a hypertext on a network (especially the Internet) 15 and makes all information accessible. Therefore, the evaluation rating site (rating system) according to the present invention
11 will be established on the Internet 15.

Evaluation rating site (rating system) 11
Specifically, as shown in FIG. 4, a computer (calculation means) 3 is connected to the Internet 15 through a communication means 5 such as a modem, and a web page (so-called home page) for receiving and collecting evaluation result information and voting. Publish. Therefore, the computer (calculation means) 3 has a web page screen for accepting evaluation result information and voting described in HTML (Hyper Text Markup Language) format (Hyper Text Markup Language format) or the like. (See FIG. 10), character information and chart information to be displayed, and their arrangement information are stored.
If this information is browsed by browser software incorporated in the terminals 12 and 13 for Internet connection, for example, a web page as shown in FIG. 10 can be displayed on the output screen. In addition, a storage device connected to the computer 3 of the evaluation rating site (rating system) 11 includes a calculation program 6 for performing a rating calculation of an evaluation target, and a product quality evaluation result database that stores received quality evaluation result data. 4a, a voting result database 4b storing received voting results, and an overall evaluation result & rating result database 4c storing overall evaluation results and rating results.

In addition, the company can connect to the evaluation and rating site (rating system) 11 according to the present invention by connecting to the Internet 15 through the Internet connection terminal 13, and provide goods, information, services and the like from there. Obtain quality evaluation results of the company or other companies, comprehensive evaluation results, rating information based on the comprehensive evaluation results, voting result information on quality evaluation items of general consumers, etc. Information and service quality evaluation result information can be transmitted. Similarly, the Internet connection terminal 13 can be used to connect to the public evaluation method providing website 14, from which information on the evaluation method released to evaluate the quality of goods, information, services, and the companies that provide them. And evaluation programs are available.

A general consumer can connect to the Internet 15 through the Internet connection terminal 12 to obtain an evaluation and rating site (rating system) according to the present invention.
11 from which the goods, information and services and the quality evaluation results of the companies that provide them, comprehensive evaluation results,
Obtain rating information based on comprehensive evaluation results and voting result information for general consumer quality evaluation items, or conversely, send voting information for quality evaluation items to it, that is, vote for quality evaluation items be able to.

FIG. 2 shows an example of the information flow up to the rating according to the method of the present invention. In this case, the company sends the evaluation result of the product to the evaluation rating site according to the published evaluation method. Hereinafter, each step will be described.

(Step 100) A company which participates in the rating site for the first time connects to the rating site and registers company information in advance.

(Step 110) The company whose company information has been registered in Step 100 is given a user ID and a password via the network from the rating site.
Companies given them will be able to participate in the rating site.

(Step 120) A company desiring a rating transmits evaluation result data of its product by a published evaluation method to a rating site.

(Step 130) The evaluation rating site is
Receive the evaluation result data from the rating requesting company.

(Step 140) A general consumer browses an evaluation rating site.

(Step 150) The general consumer votes for evaluation items that he or she considers important.

At this time, anonymous information such as age group, gender, area of residence, etc. may be arbitrarily sent.

(Step 160) The evaluation rating site is
Aggregate voting results sent from general consumers.

(Step 170) The evaluation rating site
Calculate an overall evaluation score obtained by combining the evaluation result of the product to be rated by the published evaluation method received in step 130 and the voting results of general consumers compiled in step 160, and perform the rating based on the overall evaluation score. , Publish on the rating site.

(Steps 180 and 190) The general consumer and the company browse the results rated by the comprehensive evaluation reflecting the needs of the general consumers who voted.

As described above, a system for realizing the rating method according to the present invention is constructed.

Next, details of the rating system according to the present invention will be described. As shown in FIG. 4, the rating system 10 includes an input unit 1 including a keyboard, a mouse, a pen input tablet, an input unit via a storage medium, a display unit such as a display monitor, and a print unit. Output means 2 comprising output means, etc., calculation means 3 for executing the rating process of the present invention, and storage means for storing received quality evaluation result data, voting results, rating results calculated by calculation means 3, and the like. 4a, 4b, and 4c; communication means 5 for inputting / outputting information through another system and a network such as the Internet; and a calculation program 6 for calculating a rating of an evaluation target. Note that the calculation means 3 uses the CP
U32, a ROM 31 storing a predetermined program, a RAM 33 for temporarily storing various data, an input / output interface unit 34, a bus line 35, and the like.

FIG. 5 shows an example of the overall processing flow in the present invention. The processing flow is roughly composed of three flows, a flow 200 for collecting evaluation result data and voting data from general consumers, a rating calculation flow 300, and a flow 400 for outputting results.

First, the rating site 11 collects quality evaluation result data of the evaluation target necessary for the rating of the evaluation target (step 210). Specifically, a company that wants a rating connects to the rating site via the Internet,
The user ID and password given to the company and the quality evaluation data of the object for which rating is desired are transmitted to the rating site 11 via the Internet, and the transmitted quality evaluation result information of the evaluation object is transmitted to the rating site 11. This is performed by receiving the information via the communication means 5 connected to the Internet and storing the received information in the product quality evaluation result database 4a. At this time, the company desiring the rating transmits the result evaluated by the published quality evaluation method. The rating site performs a rating on products, information, services, and the like provided by the company, or on the company itself. As another method of collecting quality evaluation result data, there is a method of obtaining quality evaluation result data to be evaluated, which is published on the Internet, for example, on a site of a public agency such as a government agency.

Next, the rating site 11 publishes, on a web page, the evaluation items of the quality evaluation method of the subject to which the rating is requested from the company, and further, from the general consumer, A voting site page for accepting a vote for the most important evaluation item among the evaluation items is opened for a certain period of time to accept a vote (step 220).

FIG. 11 shows an example of a screen of a voting site (an example of a rating of a building company). In the example of FIG. 11, the quality evaluation items are eight items 505, which are house evaluation items of the “Act on Promotion of Ensuring Quality of Houses” (abbreviation: Quality Assurance Law) established by the Ministry of Construction. Then, a vote input check box 506 is arranged next to each of the house evaluation items so that the general consumer can select only one item considered most important from these evaluation items and vote. In this example, a "Please answer about you" column 507 is provided for inputting the information of the voter. The voting person inputs the house evaluation item to be voted and the information of the voter on the page of the voting place, and then sends the button 508 for transmission.
Press to send voting information and voter information to the rating site. The rating site receives the voting information from the voter and the information of the voter via the communication means 5 connecting to the Internet, and transmits the received information to the voting result database 4.
b.

Next, the rating site 11, after receiving the voting for a certain period, counts the number of votes of each evaluation item by the calculating means 3, calculates the percentage of votes, and stores it in the voting result database 4b (step 230). .

Next, the rating site 11 performs a rating calculation (step 300).

FIG. 6 shows a rating calculation flow 30 in FIG.
The detailed flow for 0 is shown.

As shown in FIG. 6, the rating calculation flow is roughly divided into two flows, a flow 310 for calculating the weighting of evaluation items from the voting results from general consumers, and a comprehensive evaluation index calculation and rating flow 320. You. First, the flow 310 for calculating the weight of the evaluation item from the result of voting from general consumers will be described. Assume that the number of evaluation items is Hn, the total number of votes cast by general consumers on the rating site is Jn, and the importance (weight) of the Hth evaluation item is GH. In the processing shown in FIG. 6, as an example of the voting method, it is assumed that a general consumer casts one vote for one item. In step 311, the importance GH is set to GH = Hth number of votes / total number of votes. Jn, and the case where the turnout of each evaluation item is calculated as a weight is shown. The weight calculation method is not limited to this, but is preferably a calculation method that directly reflects the voting results of general consumers. This is calculated from the evaluation item number H = 1 to Hn.

Next, comprehensive evaluation index calculation and rating flow 3
20 will be described. Number of companies participating in rating sites I
The number of evaluation data Dn for the n company, the company number I company, the evaluation result of the Hth evaluation item of the company number I company is VH, the comprehensive evaluation index of the company number I company is VI, and the maximum value that can be obtained by the evaluation method. Is set to Vmax. First, the process proceeds to step 321 for calculating the average of the evaluation results for each evaluation item. FIG. 7 shows an example of the detailed flow. When the number Dn of data of the I-th company is two or more, the average evaluation result value VHave of the H-th evaluation item is calculated by a simple average of VH (1) to VH (Dn), and the data number Dn of the I-th company is calculated. , The average evaluation result value of the H-th evaluation item VHave = VH
(1). Next, the process proceeds to step 322 for calculating a comprehensive evaluation index.

In this embodiment, as shown in FIG. 6, the comprehensive evaluation index VI of the I-th company is obtained by using each vote rate GH as a weight of each evaluation item and each evaluation result value VHav for each evaluation item.
The ratio of the sum of the weighted evaluation result values obtained by multiplying e over all the evaluation items to the highest evaluation value Vmax among the evaluation values obtained by the evaluation method of the present embodiment is set to 100. The value is multiplied (see Equation 1). As described above, in this embodiment, the quantitative index is set to 100 as the maximum value, but is not limited to this, and another quantitative index may be used. For example, an index indicated by a rank according to the evaluation value such as A rank, B rank, C rank,... May be used. In any case, it is necessary for the index to be able to make a relative comparison between a plurality of evaluation targets.

[0040]

## EQU1 ## VI = 100 × (V1ave × G1 + V2ave × G2 +... + VHnave × GHn) / Vmax (Formula 1) Next, the process proceeds to step 323 for ranking based on the comprehensive evaluation index. FIG. 8 shows a detailed processing flow in the rating step 323. Comprehensive evaluation index VI of I-th company and I
The comprehensive evaluation indices V1 to VI-1 of the first to first companies are compared with V (L) data stored in descending order of scores. V
(L) indicates the total evaluation index value of the L-th company counted from the highest total evaluation index value. Similarly, N (L) indicates the name of the L-th company counted from the highest total evaluation index value. The comparison is continued until a result is obtained in which the comprehensive evaluation index value VI of the I-th company is greater than or equal to V (L). If a result is obtained in which VI is greater than or equal to V (L), the comprehensive evaluation index values V (L) and N (L) of the Lth to I-1st companies counted from the highest total evaluation index value
Is performed one by one to lower the rank. Finally, the comprehensive evaluation index value of the I-th company is stored in V (L) and the company name is stored in N (L). Further, in comparing the comprehensive evaluation index value VI of the I-th company with the V (L) data, L = I
, That is, if VI is not greater than or equal to V (L) compared to all stored data, VI is set to V (L = I) and the company name is set to N
(L = I). The calculation of the comprehensive evaluation index and the rating process are continued up to the number of companies In.

When all of these steps are completed, it is possible to calculate the comprehensive evaluation index of the company based on the weighting of the general consumers, and it is possible to show the rating result based on the comprehensive evaluation index.

Next, another embodiment of each calculation flow will be described.

In the evaluation item weighting calculation flow 310 shown in FIG. 6, the number of votes per voter is one, and only one of the plurality of evaluation items that the voter considers most important is voted. This is the case of the voting format. On the other hand, the example shown in FIG. 9 is a case of a voting form in which one voter inputs and sends the importance that the voter considers to all of the plurality of evaluation items, and is voted for each evaluation item. This is an example in which the average value of the importance levels is used as the importance level of the evaluation item.

FIG. 6 shows an example in which the comprehensive evaluation index is calculated for each company and the rating is performed (flow of simultaneous calculation of the overall evaluation index and the rating). However, the total evaluation index of all the companies is calculated. Thereafter, a method of performing the rating process (the calculation of the comprehensive evaluation index and the rating are different flows) may be used.

As described above, rating calculation step 30
After 0, the process proceeds to step 400 for outputting the calculation result (see FIG. 5).

FIG. 10 shows an output example of the rating result of the construction company. The output items are the multiple housing units provided by each construction company regarding the housing evaluation items (1) to (8) of the "Law Concerning the Promotion of Quality Assurance of Houses" (hereinafter referred to as the Quality Assurance Law) enacted by the Ministry of Construction. The average value 501 of the evaluation results, the result of voting of the importance of the general consumer with respect to the housing evaluation items (1) to (8) (the number of votes for each evaluation item) 502, and the housing evaluation item (1 ) To (8), the average value 501 of the evaluation results of a plurality of houses provided by the respective construction companies, and the importance vote results of general consumers for the housing evaluation items (1) to (8) (voting for each evaluation item) Number) 502 and the overall evaluation index of each construction company calculated by the above-described rating process (see FIG. 6) (in the figure, described as a total score reflecting the voting results) 5
03 and the rating rank 504 (described as a ranking by the total score in the figure) 504 determined based on the comprehensive evaluation index. FIG. 10 is an example in which these four items are shown at the same time.

FIGS. 12 and 13 show other examples of output results.

FIG. 12 shows a case where a total score is calculated and graded using a plurality of evaluation result data as described above.
In addition, in the case where the evaluation result data is classified into a plurality of types, the result of total score calculation and rating performed for each type of the evaluation result data is output. As shown in FIG. 12, an evaluation result data type tab 509 is provided on the upper side of the output result. For example, when selecting the “By House” tab and selecting “Apartment” from the list, only the evaluation data classified as the apartment is displayed. The result of total score calculation and rating is output using. The example of FIG. 12 is an example in which the type of the evaluation result data can be displayed by region or age.

The function of classifying the comprehensive evaluation or rating results into the above-described types can be used by being incorporated into a transaction method or a purchase intention support method when a customer purchases an apartment on the Internet. In the example of FIG. 12, since the comprehensive evaluation of Company C is the highest when viewed by condominium classification, a customer who values the rating by quality can further narrow down a specific condominium from a plurality of condominiums of Company C (price). And from the viewpoint of location, etc.), it is possible to support the purchase of a specific apartment.

FIG. 13 shows an example in which, in addition to the example of FIG. 12, a result of performing a total score calculation and a rating based on a voting result of a specific consumer class is output. As shown in FIG.
A "vote type" tab 510 is provided on the left side of the output result. In addition to the "all voting" tab in which the results of total score calculation and rating are output from all voting results, an "age-specific" tab, a "resident area" Separate tabs and "occupation-specific" tabs are provided. FIG.
As shown in the table, for example, when the user selects the tab by "age" and selects "30s" from the list, the voting results of only those in their 30s are output, and the total score calculation and rating are performed based on the voting results. The result is output.

The above-described function of classifying the comprehensive evaluation or rating results based on the type of the consumer class can be used by incorporating it into a transaction method or a purchase intention support method when a customer purchases an apartment or a detached house on the Internet. Can be. In the example of FIG. 13, when viewed in the category of the thirties, Company C has the highest overall rating, so customers of the same age who value the rating by quality are the buildings of Company C, whose generations of the same age have the highest rating. It is possible to further narrow down the processing (from the viewpoint of the building type, the price, etc.) from among the above to support the purchase decision of the building.

As described above, it is possible to calculate and output a comprehensive evaluation index and rating that reflect the needs of general consumers for products and companies, and use them as one parameter when purchasing and extracting products. be able to.

The above example is an output example of the result of evaluation and rating based on the result of voting by a general consumer for a certain period of time. By outputting the time-series change of the voting result, it is possible to grasp the change of the general consumer's needs and the change of the quality and the rating of the product or the company. Examples are shown in FIGS.

FIG. 14 shows an output result example showing the transition of the evaluation result with the building date of the house as the horizontal axis. It is a graph of the construction date transition of the evaluation result with the evaluation item and the total score as the vertical axis. When the button 511 of each evaluation item is clicked, the construction date transition graph of the evaluation result of the evaluation item is brought to the front. This is an example of output that can be seen. The output shows how the quality of the house has changed over time. Further, the transition can be displayed for each building company and for each type of evaluation, and detailed analysis is possible.

Since the transition of the evaluation result is a transition of the comprehensive evaluation (quality rating) at the time of construction, a customer who attaches importance to quality can select a high-quality condominium by using “construction time” as a parameter. it can. For example, in FIG. 14, since 00 / May has the highest evaluation, a specific condominium can be purchased from a property completed in May in the condominium A.

FIG. 15 shows an example of output results showing transition of voting results for evaluation items, with the year and month on the horizontal axis. The results of totaling the date and time when general consumers voted on the rating site for a certain period (one month in FIG. 15) are graphed for each evaluation item. When a button 512 of each evaluation item is clicked, the evaluation is performed. This is an example in which the construction date transition graph of the evaluation result of the item is output so as to be at the forefront. The output results show how the voting for the evaluation item of the general consumer has changed over time. Furthermore, the transition can also be displayed for the voter type, and detailed analysis is possible. Although the absolute value of the voting result is used on the vertical axis in FIG. 15, the ratio of the number of evaluation item votes to the total number of votes in a certain period may be used on the vertical axis. The change in the number of votes can be useful information for the purchaser of the property.

In this embodiment, the comprehensive evaluation index value and the rating are calculated for the company, and the processing flow is described as a company. However, this may be any object such as a product or information that can be comprehensively evaluated. .

Next, another embodiment of the present invention will be described. As an example of calculating and outputting a comprehensive evaluation index value and a rating for a product called a house, an example in which a rating is given not for a company but for a specific house on a building company rating site is shown below.

FIG. 16 shows an example of a specific house search method designation page for rating a specific house. If the name and address of the house for which the user wants to know the result of the quality assurance evaluation and the total score are known, the user clicks the “specific house search corner” 513. In addition, if there is no specific house, but wants to know the evaluation result of the quality assurance method, the total score, and the rating by using only the house property that meets the desired conditions, the user clicks the "property search corner" 514.

FIG. 17 shows a “property search corner” page output when the “property search corner” 514 in FIG. 16 is clicked. Here, after inputting a contract type, a residential area, a type, a floor plan, an occupied area, a commitment condition, and the like as desired conditions for the housing property, a “search” button 515 is clicked.

FIG. 18 shows a search result page output when the “search” button 515 in FIG. 17 is clicked. The number of housing properties corresponding to the conditions input in FIG. 16 and detailed information of each property are output. In response to this search result, after inputting a check mark for the result of quality assurance method evaluation and the property whose rating is desired, a “quality assurance method result & rating” button 516 is clicked.

FIG. 19 and FIG.
When the “Rating” button 516 is clicked, the output page of the quality assurance method evaluation result, the voting result, and the rating result that are output are shown. In FIG. 19, the total score calculation and rating are performed using all the voting results as the voting results. However, as shown in FIG. 12, for a specific voter group (by age, by residence area, by occupation), It is also possible to output a rating result using only the voting result.

FIG. 20 shows a “specific house search corner” page output when “specific house search corner” 513 in FIG. 16 is clicked. here,
If you know the detailed address of the house for which you want to know the results of the quality assurance evaluation or the rating, select and enter the address in (1),
Click the "Quality Assurance Method Result Search" button 517. If the detailed address is not known, enter the relevant condition from the search in the area of (2) or the search along the railway, and click the “Next” button 518 or 519.

FIG. 21 shows a search result page that is output when the “Quality Assurance Method Result Search” button 517 in FIG. 20 is clicked. When there is data corresponding to the input address in FIG. 20, detailed information of the house is output to the list. Next, "Quality Assurance Law Result &Rating" button 5
When 20 is clicked, the same output page as that of FIG. 19 for the house quality evaluation result, voting result and rating result for the house is output.

FIG. 22 shows a search result page that is output when the “Next” button 518 for searching by area in FIG. 20 is clicked. The detailed information of the housing property corresponding to the condition input in FIG. 20 is output. In response to this search result, the property quality evaluation result and the property you want to know the rating for,
After entering the check mark, "Quality Assurance Law Result &Rating"
When the button 521 is clicked, an output page of the result of the quality assurance evaluation for the house, the result of the voting, and the result of the rating are output as in FIG.

As described above, it is possible to calculate and output a comprehensive evaluation index and a rating reflecting the voting result not only for a company but also for a product. In addition, by using the comprehensive evaluation index / quality rating for a product, it is possible to support selection and purchase of a property or a product. Furthermore,
Conventionally, the comprehensive evaluation index and the like can also be used to assist in determining whether the price determined by parameters such as the location, size, and age of the property is high in terms of the quality required by the user. It is possible to support decision making when selecting a property on the Internet.

Next, as another embodiment of the rating according to the method of the present invention, when there is no published evaluation method, a new evaluation method is created, and information necessary for the evaluation is obtained from a company or the like. An example in which an evaluation result is obtained by performing an evaluation will be described.

FIG. 23 shows an example of the information flow up to the rating according to the method of this embodiment.

Here, a case where a general consumer proposes an evaluation item is described. Hereinafter, each step will be described.

(Step 600) A general consumer sends a product to be rated, a company or a product to be participated in the rating, an evaluation item, and the like to a rating site.

(Step 610) The rating site examines the evaluation item proposed by the general consumer sent in step 600 and the evaluation item proposed by the rating site, and determines an evaluation item. Also, the participant proposal proposed by the general consumer and the participant proposal proposed on the rating site sent in step 600 are examined, and a company to be involved in the rating is determined.

(Step 620) The rating site requests the company determined in step 610 to send product information in response to the evaluation item determined in step 610.

(Step 630) The company proceeds to step 62
The product information of the company's product which is a response to the evaluation item sent in “0” is sent to the rating site.

(Step 640) The rating site performs quality evaluation based on the product information of each company sent in step 630, and publishes the evaluation result on the site.

(Step 650) The general consumer browses the evaluation rating site.

(Step 660) General consumers vote for evaluation items that they consider important.

At this time, anonymous information such as age group, gender, area of residence, etc. may be arbitrarily sent.

(Step 670) The evaluation rating site
Aggregate voting results sent from general consumers.

(Step 680) The evaluation rating site
A comprehensive evaluation score obtained by combining the evaluation result obtained in step 640 and the voting results of the general consumers compiled in step 670 is calculated, the rating is made based on the total evaluation score, and the result is published on the site.

(Steps 690 and 700) General consumers and companies browse the results graded by comprehensive evaluation reflecting the needs of the general consumers who voted.

FIG. 25 shows an example of the configuration of a system for realizing this embodiment. The configuration of the system is almost the same as that of the system configuration example of the first embodiment shown in FIG. 4. However, in order to create a new evaluation method, a storage unit 4d for evaluating items and determination conditions is added.

An example of a specific output result using the method of the present embodiment is shown below.

FIG. 26 shows a comprehensive evaluation and rating site page that reflects the needs of general consumers for all products. On this page, a button 701 on which each product name for outputting the rating result is written, and a "Rating product recruiting corner" output button 702 for sending a product that a general consumer wants to perform a rating to the rating site are displayed. Have been.

FIG. 27 shows a “rated product recruiting corner” page which is output when the “rated product recruiting corner” output button 702 in FIG. 26 is clicked. Here, select or enter the product you want to rate from the list box, select or enter the company or product name you want to participate in the rating from the list box, and select or enter the item you want to evaluate from the list box. After that, when a "Send" button 703 is clicked, information such as a product to be rated is sent to the rating site.

FIG. 28 shows an output page of the total rating result relating to the performance and specifications of the digital camera, which is output when the digital camera 701 is clicked as the product whose rating result is desired to be viewed in FIG. The output items are the evaluation result 704 of each company (product) of the items for evaluating the performance and specification of the digital camera, the voting result 705 of the general consumer for each evaluation item of the performance and specification of the digital camera, the performance of the digital camera described above.・ Evaluation result 704 of each company (product) of items for which specifications are evaluated, and voting results 7 of general consumers for each evaluation item of the digital camera performance / specifications
05, the comprehensive evaluation index point of each digital camera calculated by the above-described rating process (see FIG. 6) (in the figure,
706, which is determined based on the comprehensive evaluation index, and 707, which is determined based on the comprehensive evaluation index.
8 is an example showing these four items at the same time.

When the user browses the output result and votes for an evaluation item, clicking a “voting place” button 708 outputs a voting page as shown in FIG. 11 of the first embodiment. If there is an added evaluation item other than the evaluation items shown in FIG.
Click 9.

FIG. 29 shows an “evaluation item addition corner” page output when the “evaluation item addition” button 709 in FIG. 28 is clicked. Here, after selecting or inputting the evaluation items to be added from the list box, clicking the “Send” button 710 will
Information such as evaluation items you want to add is sent to the rating site.

As described above, even when there is no evaluation method, evaluation results can be obtained by creating and adding evaluation items based on general consumer postings and proposals of rating sites. It is possible to calculate and evaluate the overall evaluation index that is combined with the voting result of the above.

[0089]

According to the present invention, a general consumer can easily select a company, a product, information, and the like by using the comprehensive evaluation index. Also, the product provider can easily grasp the needs of general consumers, and can develop products that quickly incorporate the opinions of general consumers.

[Brief description of the drawings]

FIG. 1 is a diagram showing the concept of a comprehensive evaluation index and a rating according to the present invention.

FIG. 2 is a diagram showing an information flow of an embodiment of the system of the present invention.

FIG. 3 is a diagram showing the configuration of an embodiment of the system of the present invention.

FIG. 4 is a diagram showing the configuration of an embodiment of the system of the present invention.

FIG. 5 is a diagram showing an example of the flow of calculation processing of the system of the present invention.

FIG. 6 is a diagram showing an example of the flow of calculation processing of the system of the present invention.

FIG. 7 is a diagram showing an example of the flow of calculation processing of the system of the present invention.

FIG. 8 is a diagram showing an example of the flow of calculation processing of the system of the present invention.

FIG. 9 is a diagram showing an example of the flow of calculation processing of the system of the present invention.

FIG. 10 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 11 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 12 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 13 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 14 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 15 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 16 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 17 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 18 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 19 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 20 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 21 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 22 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 23 is a diagram showing an information flow of an embodiment of the system of the present invention.

FIG. 24 is a diagram showing the configuration of an embodiment of the system of the present invention.

FIG. 25 is a diagram showing the configuration of an embodiment of the system of the present invention.

FIG. 26 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 27 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 28 is a diagram showing an example of an output screen of the system of the present invention.

FIG. 29 is a diagram showing an example of an output screen of the system of the present invention.

[Description of Signs] 1 ... input means, 2 ... output means, 3 ... calculation means, 4 ... storage means, 5 ... communication means, 6 ... calculation program, 10 ... rating system, 11 ... evaluation and rating website, 12 ... general Terminal for consumer Internet connection, 13 Terminal for company Internet connection, 14 Website for public evaluation method, 15 Internet, 31 ROM, 32
CPU, program execution unit, 33 RAM, 34 input / output interface unit, 35 bus line

Claims (13)

[Claims] Claims: 1. A method for rating goods, information or services or a company that provides them, wherein the evaluation results obtained from an evaluation method for evaluating the nature or quality of goods, information or services or a company that provides them are provided. A rating method, wherein the results of voting by general consumers with respect to the importance of each evaluation item of the evaluation method are combined and comprehensively evaluated and rated. 2. An evaluation rating according to claim 1, wherein an evaluation result obtained from an evaluation method for evaluating the properties and quality of goods, information, or services or a company that provides them is obtained through an information communication network. Method. 3. The evaluation rating method according to claim 1, wherein a general consumer's vote for the importance of each evaluation item of the evaluation method is received through an information communication network. 4. The method according to claim 1, wherein the method of voting by the general consumer with respect to the importance of each evaluation item of the evaluation method includes a method of voting one vote for the evaluation item considered most important or a method of voting a plurality of items considered important. A method of voting one vote at a time for each evaluation item, or a method of inputting an importance rank for each item. 5. An evaluation result obtained from an evaluation method for evaluating the nature and quality of goods, information, or services or a company that provides them, and a general consumer's voting result regarding the importance of each evaluation item of the evaluation method. A rating method for rating goods, information or services or a company that provides them based on the results of the combined and comprehensive evaluation,
As the output information of the rating results, (1) Evaluation results (2) General consumer importance voting results for each evaluation item (3) Overall evaluation results calculated from evaluation results and general consumer importance voting results Is displayed. 6. An evaluation result obtained from an evaluation method for evaluating the properties and quality of goods, information or services or a company that provides them, and a voting result of a general consumer with respect to the importance of each evaluation item of the evaluation method. A rating method for rating goods, information or services or a company that provides them, based on the combined and comprehensive evaluation results,
As the output information of the rating results, (1) Evaluation results (2) General consumer importance voting results for each evaluation item (3) Overall evaluation results calculated from evaluation results and general consumer importance voting results The three output information items are displayed on the same screen. 7. An evaluation result obtained from an evaluation method for evaluating the properties and quality of goods, information, or services or a company that provides them, and a voting result of a general consumer with respect to the importance of each evaluation item of the evaluation method. A rating method for rating goods, information or services or a company that provides them based on the results of the combined and comprehensive evaluation,
A rating method characterized by using a result of voting of importance of a specific consumer group as a result of voting of general consumers with respect to importance of each evaluation item of the evaluation method. 8. An evaluation result obtained from an evaluation method for evaluating the properties and quality of goods, information, or services or a company that provides them, and a voting result of a general consumer with respect to the importance of each evaluation item of the evaluation method. A rating method for rating goods, information or services or a company that provides them based on the results of the combined and comprehensive evaluation,
As a general consumer's voting result for the importance of each evaluation item of the evaluation method, in addition to the rating result using all voting results, a rating result using a voting result of a specific user layer is output. Rating method to be used. 9. The rating method according to claim 8, wherein a specific user group is classified according to at least one of age, residence, gender, and occupation. 10. An evaluation result obtained from an evaluation method for evaluating the properties and quality of goods, information, or services or a company that provides them, and a voting result of a general consumer with respect to the importance of each evaluation item of the evaluation method. A rating method that ranks goods, information, services or companies that provide them based on the results of a combined and comprehensive evaluation. A rating method comprising: extracting result data; and outputting a time-series change in rating of a specific manufacturer for a certain period based on the extracted data. 11. The product according to claim 1, wherein the quality and the quality of the goods or information or services or the results of the evaluation of the properties and quality of the company that provides them are obtained from the information necessary for the evaluation from the companies. Evaluation rating method characterized by the fact that it is obtained by: 12. The voting result of a general consumer with respect to the importance of each evaluation item of the evaluation method, wherein the voting result of a user or the like actually used is weighted more than other general consumers. Evaluation rating method characterized by increasing. 13. An electronic commerce method for goods, information, or services, comprising receiving goods type information on the kind of goods, information, or services inputted from a customer terminal, and providing goods, information, services, or the like. The evaluation result obtained from the evaluation method for evaluating the company to be read is read out from the database, and the general evaluation of the goods or information or the service is performed based on the evaluation result and the result of voting by the general consumer regarding the importance of each evaluation item of the evaluation method. An electronic commerce method comprising: outputting a value by weighting calculation processing; extracting a value included in the classification of the type data from among the items whose rating comprehensive evaluation value satisfies a predetermined criterion; and transmitting the extracted item to a customer terminal.