JP2002109326A - System for order receiving and delivering gift merchandise - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a gift merchandise order reception and delivery system capable of significantly reducing the labor of a gift shop, while attempting to be convenient to a gift merchandise sending side customer and a gift merchandise receiving side customer. SOLUTION: When the personal computer 3 of the gift sending side customer inputs data (including a message) inputted in an order form to a data transmitting and receiving part 11 via the Internet 2, these data are inputted to a data managing part 13 and displayed on a displaying part 16. The gift shop side confirms the displayed data of the order form and transmits return mail, when the order can be accepted. Meanwhile, when the personal computer 4 of the gift-receiving side customer inputs data inputted in a merchandise exchange application form to a data transmitting and receiving part 17 via the Internet 2, the message is automatically displayed in the message column of a merchandise exchange application form on the screen of the computer 4. The gift shop side confirms the displayed data of the merchandise exchange application form, displayed on the part 16 and delivers the merchandise by a desired delivery date.

Description

DETAILED DESCRIPTION OF THE INVENTION

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for receiving and delivering gift items, for example, a system for receiving and delivering fresh foods as a wedding gift.

[0002]

2. Description of the Related Art Conventionally, for example, as a method of presenting a wedding present to a wedding attendee, a product catalog and a postcard for exchanging products are handed to the wedding attendee at the time of attending the wedding, and thereafter, the wedding attendant Write the number etc. specifying the desired product from the above product catalog on the postcard and mail it to the merchandise distributor, and the merchandise distributor will send the desired product as a wedding gift to the attendees of the wedding There is known a system that performs this.

[0003] Such a system is an epoch-making in that it eliminates the trouble of managing the presents on the wedding organizer side and the trouble of bringing back the presents on the participant's side, and corrects the disadvantages associated with social customs. It can be said that. In addition, since the attendees can select desired products by themselves, they are excellent in that socio-economic waste can be eliminated.

[0004]

However, on the other hand, it is a system in which the labor is doubled for the withdrawal goods provider. In other words, it is necessary to set up a product catalog and postcards with serial numbers etc. for each participant by the date of the wedding, and prepare to hand them over to the attendees. When a postcard is sent by mail, it is necessary to sort out the postcard, confirm the serial number, arrange the desired products listed, and deliver the desired products to the address of the attendee by the desired delivery date. is there.

[0005] In particular, in a private store or the like that sells local specialty products, etc., it is often necessary to refuse orders because of the complicated work, while handling high-quality commodities as wedding gifts.

The present invention has been made in view of such circumstances, and can greatly reduce the labor of a gift store while facilitating the convenience of a gift-sending customer and a gift-product receiving customer. It is an object to provide a gift item order delivery system.

[0007] Further, after the wedding, it is common for the wedding organizer to send a postcard or the like to the attendee of the wedding along with the thanks for attending the wedding and a report on the current situation. It would be very convenient for the wedding organizer if it could be incorporated into the system as described above.

Accordingly, the present invention provides a gift item order delivery system which can easily send a message from a gift sending side customer to a gift receiving side in a series of systems relating to order receiving and delivery of gift items. The purpose is also to provide.

[0009]

According to the present invention, there is provided a gift item ordering / delivery system, wherein in a system connected to a computer network, a gift-sending customer has at least a predetermined form for a gift-sending customer dedicated on a predetermined homepage. Enter the required items for ordering gift items, including the items identifying the gift-sending customer, the price of the gift item, and the items identifying the gift-receiving customer. If it is possible to receive an order for a gift item based on the predetermined items, an e-mail for confirming the order is sent to the customer on the gift sending side, and thereafter, the customer on the gift sending side sends the mail to the gift store. When the payment has been confirmed, the gift retailer instructs the gift receiving customer on the price of the gift item. In response, a gift exchange ticket filled with a predetermined serial number is sent, and the customer on the gift receiving side receives the gift exchange ticket, and then, on the predetermined homepage, in a predetermined form exclusively for the gift receiving customer, Enter at least the item related to the desired gift item to be exchanged for the gift exchange ticket, the desired date of delivery of the gift item, and the serial number described on the gift exchange ticket. The present invention is characterized in that items related to gift items to be delivered are confirmed based on the predetermined items input in (1), and the gift items are delivered to the customer on the receiving side of the gift items on the desired delivery date.

The form dedicated to the gift sending customer is provided with a message input field for inputting a message from the gift sending customer to the gift receiving customer, and the form dedicated to the gift receiving customer is provided. A message display field for displaying a message is provided, and when a predetermined message is input in the message input field, the message is displayed when at least the serial number is input in a form dedicated to the gift receiving customer. Preferably, the message is displayed in the message display field.

Also, there is provided a gift item order delivery system for transmitting and receiving information on the gift item to and from the gift store and the gift sending customer and the gift store and the gift receiving customer via a computer network. An information transmitting / receiving unit for communicating with at least the gift sending customer and the gift receiving customer; an information managing unit for managing information to be transmitted / received; and an information storage for storing the information. The message sent by the gift sending customer stored in the information storage unit in the message display field displayed on the display screen of the gift receiving customer computer at a predetermined timing. Information editing to edit the form dedicated to the gift receiving customer and send it to the information transmitting / receiving unit Preferably apparatus having a are arranged.

[0012] Further, the gift can be used as a wedding present. Further, the gift shop can be a fresh food shop.

[0013]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A gift item order delivery system according to an embodiment of the present invention will be described below with reference to the drawings. This embodiment system, as shown in FIG.
A gift merchandise order delivery system 1 that can be installed in a gift store. The personal computer 3 of the gift sending customer and the personal computer 4 of the gift receiving customer via the Internet 2.
It can be connected to

The outline of the gift item order delivery system 1 will be described with reference to flowcharts shown in FIGS. First, a homepage for opening a gift store is accessed via the Internet 2 by a personal computer 3 of a gift-sending customer (for example, a wedding organizer), and when a predetermined operation is performed, a screen of the gift-sending customer's personal computer 3 is displayed. An order form dedicated to the gift sending customer as shown in FIG. 4 is displayed above.

On the order form, the gift sending customer specifies items (name, address, IP address,
A gift item is ordered by inputting and transmitting items (name, address, telephone number, etc.) for specifying a customer on the gift receiving side, a gift item price, and the like (S1).
The gift store confirms the predetermined items entered in the order form and informs the gift sending customer of the order received together with the total payment amount by reply mail (S2).

Next, the gift store confirms that the total payment amount notified by the reply mail has been paid in a predetermined format as the price of the gift product (the settlement is completed) (S3), The customer (for example, a marriage attendant) is mailed with a product exchange ticket in which a predetermined serial number is described and a product catalog in which a product group that can be exchanged by the product exchange ticket is posted (S4).

Next, the home page of the gift store is accessed via the Internet 2 by the personal computer 4 of the gift receiving customer, and when a predetermined operation is performed, the home page of the gift receiving customer is displayed on the display screen of the personal computer 4 of FIG. Is displayed as shown in FIG.

The customer receiving the gift receives the serial number (I) written on the commodity exchange ticket on the application form.
D function), items that specify the desired replacement product (product name or catalog product number), items that specify the shipping destination (name, address, phone number, etc.), and the desired delivery date. By doing so, a gift product exchange application is made (S11).

The gift store confirms the predetermined items entered in the commodity exchange application form (S12).
Next, the gift merchant asks the gift recipient customer
An arrangement is made so that the gift item is delivered on the desired delivery date (S13).

The above-mentioned gift products may be any products suitable for the event, such as wedding gifts, incense gifts, mid-year gifts, etc. For example, local specialty fresh fish and alcoholic beverages Is also possible. Further, a system may be adopted in which the courses are displayed according to the budget in the form dedicated to the gift sending customer, and the gift sending customer selects one of them.

It is preferable that the payment from the gift sending customer can be selected from various payment methods such as bank transfer, registered mail, web money, and credit card. The replacement merchandise may be delivered by the gift merchandise store itself, or may be delivered to a courier service (such as a cool courier service).

In the present embodiment, when the gift sending customer enters the order form, a message for the gift receiving customer can also be entered. For example, after a wedding, episodes of newly married life and the like can be input as a message together with thanks for attending the wedding.

This message is displayed in a message box located below the gift receiving customer when the customer inputs the serial number in the commodity exchange application form. For example, when a wedding attendant applies for a product exchange, a message from the bride and groom is automatically displayed on the display screen.

As described above, the message from the gift sending customer to the gift receiving customer can be input and displayed at the same time as the operation of ordering the gift product and the operation of applying for the product exchange. Efficient efficiency can be achieved.

Next, the configuration of the gift item order delivery system 1 shown in FIG. 1 will be described. That is, this system 1 is a data transmission / reception unit 1 with a gift sending customer.
1. Gift sender customer exclusive form creation unit 12, data management unit 13, data storage unit 14, reply mail creation unit 1.
5, a display unit 16, a data transmitting / receiving unit 17 with a gift receiving customer, a gift receiving customer dedicated form creating unit 18,
It comprises a data editing unit 19 and a reply mail creating unit 20. It should be noted that a keyboard 21 for inputting data and instructions to the data management unit 13 is added.

When data (including a message) input to the order form from the personal computer 3 of the gift sending customer via the Internet 2 is input to the data transmitting / receiving unit 11, these data are input to the data management unit 13. ,
The data is stored in the data storage unit 14 and displayed on the display unit 16.

The gift store checks the data of the order form displayed on the display section 16 and, if an order can be received, inputs the payment amount of the price and a comment that the order has been received from the keyboard 21.

In response, the data management section 13 sends the input data from the keyboard 21 to the reply mail creating section 15, and the reply mail creating section 15 inserts the input data into a predetermined form to create a reply mail. I do. This reply mail is transmitted from the data transmission / reception unit 11 to the personal computer 3 of the gift sending customer via the Internet 2.

On the other hand, when the data input to the commodity exchange application form from the personal computer 4 of the gift receiving customer via the Internet 2 is input to the data transmission / reception unit 17, the data is input to the data management unit 13, The data is stored in the data storage unit 14 and the display unit 16
Will be displayed. At the same time, the message from the gift sending side customer stored in the data storage unit 14 is sent to the data management unit 13, the data editing unit 19, and the data transmission / reception unit 1.
7. Displayed in the message field of the commodity exchange application form displayed on the screen of the personal computer 4 of the gift receiving customer via the Internet 2.

The gift store checks the data of the commodity exchange application form displayed on the display unit 16 and, if the commodity can be delivered by the desired delivery date, a comment indicating that the commodity can be delivered. Is input from the keyboard 21 to the data management unit 13, and the input data is input to the reply mail creation unit 2
0, and the reply mail creating section 20 inserts the input data into a predetermined form to create a reply mail. This reply mail is transmitted from the data transmitting / receiving unit 17 to the personal computer 4 of the gift receiving customer via the Internet 2. Thereafter, the gift item is delivered to the gift receiving customer as described above.

In the above embodiment, not only information transmission and reception with the gift sending customer but also information transmission with the gift product receiving customer is performed via the Internet 2. It is also conceivable that information between the customer and the gift receiving customer is transmitted by an offline operation such as facsimile or mail.

FIG. 6 schematically shows the homepage of the above-mentioned gift merchandise store.

That is, the top page 31 is an advertisement page of a gift store, and the lower page 32 is
It is a page that describes the retailer service introduction, how to fill out the gift product order form, how to pay the price, and the flow from sending the gift exchange ticket to delivering the product. The lower page 33 contains a list of products corresponding to each price course The lower page 34 is a page that displays the above-described order form. Top Page 31
The lower page 35 of the other page is a page explaining the procedure necessary for applying for a product exchange and the flow up to product delivery, and the lower page 36 is a page for each course corresponding to the delivered gift exchange ticket. This is a page on which a list of corresponding products is posted, and the lower layer page 37 is a page that displays the above-described product exchange application form.

It should be noted that the system of the present invention is not limited to the above-described embodiment, and for example, a digital camera photograph and the like may be transmitted together with the message. Further, a product catalog or the like may be substituted by a product list page on a homepage.

Further, in the above embodiment, the order form can specify only one counterpart, but the order form page corresponding to the number of counterparts is secured. You can also use the order form 1
A plurality of destinations may be specified in a page.

[0036]

As described above, in the system of the present invention, a system connected to a computer network is used to place an order for a gift product and a product exchange application between a gift sending customer and a gift receiving customer. Since the present invention can be performed, the efficiency of office work at the gift store can be improved, and the labor of the gift store can be greatly reduced.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of a gift item order delivery system according to an embodiment of the present invention.

FIG. 2 is a flowchart showing a processing flow in the embodiment shown in FIG. 1;

FIG. 3 is a flowchart showing a processing flow in the embodiment shown in FIG. 1;

FIG. 4 is a view showing a screen display mode of an order form used in the system according to the embodiment of the present invention;

FIG. 5 is a diagram showing a screen display mode of a commodity exchange application form used in the system according to the embodiment of the present invention.

FIG. 6 is a schematic diagram for explaining a hierarchy of a homepage used in the system according to the embodiment of the present invention.

[Explanation of symbols]

 1 Gift Product Order Delivery System 2 Internet 3 Gift Sending Customer's PC 4 Gift Receiving Customer's PC 11 Data Sending / Receiving Unit with Gift Sending Customer 12 Gift Sending Customer Custom Form Creation Unit 13 Data Management Unit 14 Data Storage Unit 15, 20 Reply mail creation unit 16 Display unit 17 Data transmission / reception unit with gift receiving customer 18 Form for exclusive use of gift receiving customer 19 Data editing unit 21 Keyboard 31 Top page 32, 33, 34, 35, 36 , 37 Lower page

Claims (5)

[Claims] 1. In a system connected to a computer network, a gift sending customer specifies at least the gift sending customer's item in a predetermined form dedicated to the gift sending customer on a predetermined homepage, and a price of a gift item. And input the specified items related to the ordering of the gift items, including items that identify the customer who will receive the gift. The gift store can accept orders for the gift items based on the specified items entered in the specified form on this website. For example, an e-mail for confirming the order is transmitted to the customer on the gift sending side, and thereafter, when the payment on the gift is confirmed by the customer on the gift sending side to the gift store, the gift store transmits the mail. Gift exchange in which a predetermined serial number corresponding to the price of the gift product is entered for the gift receiving customer. After receiving the gift voucher, the customer on the gift receiving side enters, in a predetermined form dedicated to the gift receiving side customer on the predetermined homepage, at least the desired gift product to be exchanged for the gift voucher. , The desired date of delivery of the gift item, and the serial number written on the gift exchange ticket, and the gift store relates to the gift item to be delivered based on the predetermined item entered in the predetermined form on this website. A gift product order delivery system, wherein items are confirmed and the gift product is delivered to the customer on the gift delivery date on the desired delivery date. 2. A form dedicated to the gift sending customer is provided with a message input field for inputting a message from the gift sending customer to the gift receiving customer, and the form dedicated to the gift receiving customer is provided. A message display field for displaying a message is provided. When a predetermined message is input in the message input field, at least the serial number is input to the form dedicated to the gift receiving customer. 2. The gift item order delivery system according to claim 1, wherein the gift item order delivery system is configured to be displayed in the message display field. 3. A gift item order delivery system for transmitting and receiving information about the gift item to and from the gift store and the gift sending customer, and the gift store and the gift receiving customer via a computer network. An information transmitting / receiving unit for communicating with at least the gift sending customer and the gift receiving customer; an information managing unit for managing information to be transmitted / received; and information for storing the information. In order to display the message by the gift sending customer stored in the storage unit and the information storage unit at a predetermined timing in the message display column displayed on the display screen of the computer of the gift receiving customer, An information editing unit for editing the form dedicated to the gift receiving customer and sending it to the information transmitting / receiving unit Claim 1 or 2 gifts order delivery system wherein that includes devices are arranged. 4. The gift item order delivery system according to claim 1, wherein the gift is a wedding gift. 5. The gift item order delivery system according to claim 1, wherein the gift store is a fresh food store.