JP2002056078A - System and method for detecting service user, and recording medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a service user detecting system capable of mutually connecting a user and the supplier of service without forcing the user of service to perform a spontaneous action. SOLUTION: The system is constituted by connecting an allocation server 1, a data base server 2, a supplier terminal 3 and a user terminal 4 so that they can be communicated. The allocation server 1 is provided with a use information acquiring means acquiring information for identifying the user, and a use information notice means acquiring the position of the user terminal 4 based on information acquired by the user information acquiring means and informing the supplier of information on the position through the supplier terminal 3.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a service user detection system capable of mutually connecting a service user and a service provider. In addition, the present invention relates to a service user detection method and a recording medium.

[0002]

2. Description of the Related Art When there are a large number of providers who provide various services and a large number of users who use these services, in order to improve the efficiency of the services and the convenience for the users, these providers and It is important to properly connect users with each other. For example, today many taxis operate in urban areas. In order to operate such a taxi efficiently, a system for quickly distributing a taxi to a user is indispensable.

[0003] As such a system, conventionally,
A system for allocating a taxi according to a user's request has been proposed and put into practical use. Specifically, the user calls the taxi dispatch center and tells the place and time at which the user wants to get on. Then, the dispatch center informs the taxi of the user's request by radio, and the taxi receives the request and heads for the user.

[0004] In recent years, a system which can automatically use the above system to some extent has been proposed. For example, in Japanese Patent Application Laid-Open No. H10-162295, when a user requests a service from a telephone, a zone of the telephone is obtained, a taxi capable of the service is searched for, and a call is connected between the telephone and a mobile telephone of the taxi. A control method has been proposed.

[0005]

However, in the above-mentioned conventional system, it is necessary for the user to make a telephone call spontaneously. Therefore, there is a problem that the user feels troublesome and lacks convenience for the user. In addition, since taxi dispatch is started after the user makes a call, the user often waits for a relatively long time, and in this respect, the convenience of the user has been impaired.

[0006] Also, the taxi side does not know where the user is at all until the user or the dispatch center notifies the taxi. For this reason, it is necessary to determine the waiting place and operating direction of the taxi based on your own experience etc.
In the case of inexperienced drivers, there were problems such as poor operation efficiency.

[0007] The present invention has been made in view of the above-mentioned problems, and a service user detecting method capable of interconnecting a user of a service and a service provider without forcing the user of the service. It is an object to provide a system, a service user detection method, and a recording medium.

[0008]

In order to achieve the above object, a service user detection system according to claim 1 comprises a predetermined server and a user held by a user who uses a predetermined service. A service user detection system configured by connecting a terminal and a provider terminal held by a provider that provides the service so as to be able to communicate with each other,
The server, when the user uses the service, based on user information acquisition means for acquiring user information for identifying the user, based on the user information acquired by the use information acquisition means A use information notifying unit for acquiring a position of a user terminal of the user who can use the service, and notifying the provider of information on the position via the provider terminal. .

According to this system, the position of the user terminal of a user who can use the service is automatically acquired, and information on this position is notified to the provider. Therefore, the provider can easily grasp the position of the user who can use the service, and can improve the convenience of the service, such as waiting at the position of the user, and improve the operation efficiency. In this case, since the user does not need to act spontaneously, the convenience of the user can be improved without making the user feel troublesome.

According to a second aspect of the present invention, there is provided the service user detecting system according to the first aspect, wherein the use information obtaining means stores the information on the use status of the service of the user. When notified from the provider terminal, the user using the service is identified by comparing the locus of the change in the position of the provider terminal with the locus of the change in the position of each user terminal. And a user search means for obtaining user information of the user.

[0011] This more specifically shows one mode for acquiring the position of the user terminal of a user who is using the service. According to this system, a change in the position of the provider terminal is obtained. The user using the service can be easily specified based on the locus of the user terminal and the locus of the change in the position of the user terminal.

According to a third aspect of the present invention, there is provided the service user detecting system according to the first or second aspect, wherein the server includes the user information acquired by the use information acquiring means. A usage information selection unit that selects users who use the service at a predetermined frequency or more based on the usage information. The usage information notification unit includes a usage information held by the user selected by the usage information selection unit. It is characterized in that the position of the user terminal is obtained and information about the position is notified.

According to this system, a user who uses the service at a predetermined frequency or more is selected, and only information on the position of the user is notified to the provider terminal.
Only the location of the user who is likely to use the service again can be notified to the provider, and only the information that is more valuable to the provider can be notified.

According to a fourth aspect of the present invention, there is provided a service user detection system, comprising: a predetermined server; a user terminal held by a user who uses the predetermined service; and a service held by a provider who provides the service. A user terminal, and a service user detection system configured so as to be able to communicate with each other, wherein the server, when the user uses a service, use position information for specifying the use position Use information acquisition means for acquiring information on the use position of the user, based on the use position information acquired by the use information acquisition means, to the provider via the provider terminal. Means.

According to this system, the position where the service has been used so far is automatically obtained, and information on the position is notified to the provider. Therefore, the provider can easily grasp the position where the service is used, and can improve the convenience of the service, such as waiting at this position, and improve the operation efficiency. In this case, since the user does not need to act spontaneously, the convenience of the user can be improved without making the user feel troublesome.

According to a fifth aspect of the present invention, there is provided the service user detecting system according to the fourth aspect, wherein the use information obtaining means stores the information on the use status of the service of the user. When notified from the provider terminal, the location of the provider terminal is acquired, so that a usage history registration unit that acquires the use location information is provided.

This more specifically shows one mode for obtaining the position where the service is used. According to this system, the service is used by obtaining the position of the provider terminal. Position can be easily specified.

According to a sixth aspect of the present invention, there is provided the service user detecting system according to the fourth or fifth aspect, wherein the server includes the use position information acquired by the use information acquiring means. And a use information selecting unit for selecting a use position where the service is used at a predetermined frequency or more based on the use information. The use information notifying unit notifies information on the use position selected by the use information selecting unit. It is characterized by doing.

According to this system, the locations used at a predetermined frequency or higher are selected and only the information on the locations is notified to the provider terminal. Therefore, only the locations where the service is highly likely to be used again are provided. Can be notified, and only information that is more valuable to the provider can be notified.

Further, the service user detection system according to claim 7 is a service user detection system according to any one of claims 1-3.
6. In the service user detecting system according to any one of the items 6, the server is configured to determine an expected value of service use by the user at each position based on the user selected by the use information selecting unit and the use position. Is provided, and the use information notifying unit notifies information on the expected value extracted by the expected value extracting unit.

According to this system, the expected value of the service use by the user at each position is extracted based on the selected user and the use position, and the expected value is notified to the provider terminal. Therefore, it is possible to grasp the degree of expectation of use by the user after considering the position of the user and the position used by the user in a complex manner, and to provide more accurate information.

The service user detecting system according to claim 8 is the service user detecting system according to claim 7, wherein the expected value extracting means is a use position selected by the use information selecting means. In the method, the expected value is extracted based on a use position that matches real time.

According to this system, since the expected value is extracted based on the use position that matches the real time, the degree of expectation of use of each position at that time can be grasped, and the practicality can be further improved. Some information can be provided.

According to a ninth aspect of the present invention, there is provided the service user locating system according to the seventh or eighth aspect, wherein the expected value extracting means includes a user who is using the service. The present invention is characterized in that the expected value is reduced based on the position of the user terminal and the use position of the user.

According to this system, when there is a user who is using the service, the expected value is reduced, so that the provider is returned to the position of the user who is using the service. Can be prevented.

A service user detection system according to a tenth aspect is the service user detection system according to any one of the seventh to ninth aspects, wherein the expected value extracting means is provided with the service. It is characterized in that correction information on the user's usage trend for each position to be obtained is obtained, and correction on the expected value is performed based on the correction information.

According to this system, the expected value is corrected based on the correction information on the usage trend of the user, so that the expected value can be obtained in consideration of the usage trend of the user, and the accuracy is further improved. High information can be provided.

The service user detecting system according to claim 11 is the service user detecting system according to any one of claims 7 to 10, wherein the use information notifying means is provided for the provider terminal. A micro-delivery means is provided for notifying the provider of the expected value of each position centered on the position via the provider terminal.

According to this system, since the expected value of each position centered on the position of the provider terminal is notified to the provider, each provider can grasp the expected value around the own position. It is possible to easily determine a standby place, a traveling route, and the like.

The service user detecting system according to the twelfth aspect of the present invention is the service user detecting system according to the eleventh aspect, wherein the micro-delivery means is provided at each position centered on the position of the provider terminal. When the sum of the expected values is equal to or less than a predetermined value, the expected value of each position around the position of the provider terminal is notified.

According to this system, when the sum of the expected values of each position centered on the position of the provider terminal is equal to or less than a predetermined value, the expected value of each position around the position of the provider terminal is notified. Therefore, when the degree of expectation of use in the vicinity of the provider is low, it is possible to grasp the expected value in the vicinity, and each provider should move around this area to improve the utilization rate Can be.

According to a thirteenth aspect of the present invention, in the service user detecting system according to any one of the seventh to twelfth aspects, the use information notifying means may include an expectation of each of the positions. Create an ideal provider distribution based on the value, and notify the provider of the moving direction of the provider via the provider terminal so that the ideal provider distribution matches the position of each of the provider terminals. It is characterized by comprising a macro delivery means that performs the following.

According to this system, the moving direction in which the ideal provider distribution coincides with the position of each provider terminal is notified to the provider. The distribution can be performed in a distributed manner, and it is possible to prevent a situation in which the providers are concentrated at a specific position, and to further improve the service efficiency.

Further, the present invention relates to a service user detecting method, and a service user detecting method according to claim 14, wherein a predetermined server and a user terminal held by a user using a predetermined service are provided. And a provider terminal held by a provider that provides the service, and a service user detection method performed by communicably connecting to each other, wherein in the server, when the user uses a service, A use information acquisition procedure for acquiring user information for identifying the user, and a user terminal of the user who can use the service based on the user information acquired in the use information acquisition procedure. A use information notification procedure of acquiring a position and notifying the provider of information on the position via the provider terminal.

According to this method, the position of the user terminal of the user who can use the service is automatically acquired, and information on the position is notified to the provider. Therefore, the provider can easily grasp the position of the user who can use the service, and can improve the convenience of the service, such as waiting at the position of the user, and improve the operation efficiency. In this case, since the user does not need to act spontaneously, the convenience of the user can be improved without making the user feel troublesome.

In the method for detecting a service user according to a fifteenth aspect of the present invention, in the method for detecting a service user according to the fourteenth aspect, in the use information obtaining step, the information on the use status of the service of the user is stored. When notified from the provider terminal, the user using the service is identified by comparing the locus of the change in the position of the provider terminal with the locus of the change in the position of each user terminal. And a user search procedure for obtaining user information of the user.

This more specifically shows one mode for acquiring the position of the user terminal of the user using the service. According to this method, the change in the position of the provider terminal The user using the service can be easily specified based on the locus of the user terminal and the locus of the change in the position of the user terminal.

The service user detecting method according to claim 16 is the service user detecting method according to claim 14 or 15, wherein the method is based on the user information acquired in the use information acquiring procedure. A usage information selection procedure for selecting users who use the service at a predetermined frequency or more is provided, and in the usage information notification procedure, a position of a user terminal held by the user selected in the usage information selection procedure is acquired. And information about the position is notified.

According to this method, a user who uses the service at a predetermined frequency or more is selected, and only the information on the location of the user is notified to the provider terminal. The user can be notified only of the position of the user having a high value, and only the information that is more valuable to the provider can be notified.

A service user detecting method according to a seventeenth aspect of the present invention provides a service user detection method, wherein a predetermined server, a user terminal held by a user who uses the predetermined service, and a service held by a provider who provides the service A service user detecting method for connecting a user terminal and a user terminal so as to be able to communicate with each other, wherein the server obtains use position information for specifying the use position when the user uses the service. And a use information notification procedure of notifying a provider of information on the use location of the user via the provider terminal based on the use location information acquired in the use information acquisition procedure. It is characterized by having.

According to this method, the position where the service has been used so far is automatically obtained, and information on the position is notified to the provider. Therefore, the provider can easily know where the service was used,
For example, by waiting at this position, the convenience of the service can be improved, and the operation efficiency can be improved. In this case, since the user does not need to act spontaneously, the convenience of the user can be improved without making the user feel troublesome.

The service user detecting method according to claim 18 is the service user detecting method according to claim 17, wherein in the use information obtaining step, the information on the use status of the service of the user is stored in the service information obtaining step. When notified from the provider terminal, a use history registration procedure for acquiring the use position information by acquiring the position of the provider terminal is provided.

This more specifically shows one mode for obtaining the position where the service is used. According to this method, the service is used by obtaining the position of the provider terminal. Position can be easily specified.

The service user detecting method according to claim 19 is the service user detecting method according to claim 17 or 18, wherein the server uses the use position information acquired in the use information acquiring procedure. Providing a use information selection procedure for selecting a use position where the service is used at a predetermined frequency or more based on the use information, and in the use information notification procedure, notifying information on the use position selected in the use information selection procedure It is characterized by.

According to this method, a position used at a predetermined frequency or more is selected, and only information relating to this position is notified to the provider terminal. Therefore, only a position having a high possibility of using the service again is provided. Can be notified, and only information that is more valuable to the provider can be notified.

The service user detecting method according to the twentieth aspect of the present invention is directed to any one of the fourteenth to sixteenth aspects.
In the service user detection method according to any one of 7 to 19, an expected value of service use by the user at each position is extracted based on the user and the use position selected in the use information selection procedure. An expected value extraction procedure is provided, and in the usage information notification procedure, information on the expected value extracted in the expected value extraction procedure is notified.

According to this method, an expected value of service use by the user at each position is extracted based on the selected user and the used position, and the expected value is notified to the provider terminal. Therefore, it is possible to grasp the degree of expectation of use by the user after considering the position of the user and the position used by the user in a complex manner, and to provide more accurate information.

According to a twenty-first aspect of the present invention, in the service user detecting method according to the twentieth aspect, in the expected value extracting step, the use position of the use position selected in the use information selecting step is selected. The method is characterized in that the expected value is extracted based on a use position that matches real time.

According to this method, the expected value is extracted based on the use position that matches the real time, so that the degree of expectation of use of each position at that time can be grasped, and the practicality can be further improved. Some information can be provided.

The service user detecting method according to claim 22 is the service user detecting method according to claim 20 or 21, wherein the expected value extracting step includes:
If there is a user who is using the service, the expected value is reduced based on the position of the user terminal and the use position of the user.

According to this method, when there is a user who is using the service, the expected value is reduced, so that the provider is returned to the position of the user who is using the service. Can be prevented.

A service user detecting method according to claim 23 is the service user detecting method according to any one of claims 20 to 22, wherein the service is provided in the expected value extracting procedure. It is characterized in that correction information on the user's usage trend for each position to be obtained is obtained, and correction on the expected value is performed based on the correction information.

According to this method, the expected value is corrected based on the correction information on the usage trend of the user, so that the expected value can be obtained in consideration of the usage trend of the user, and the accuracy is further improved. High information can be provided.

According to a twenty-fourth aspect of the present invention, there is provided the service user detecting method according to any one of the twentieth to twenty-third aspects. A micro-delivery procedure for notifying the provider of the expected value of each position centered on the position via the provider terminal is provided.

According to this method, since the expected value of each position centering on the position of the provider terminal is notified to the provider, each provider can grasp the expected value around the own position. It is possible to easily determine a standby place, a traveling route, and the like.

The service user detecting method according to a twenty-fifth aspect of the present invention is the service user detecting method according to the twenty-fourth aspect, wherein in the micro-delivery procedure, each of the positions centered on the position of the provider terminal is used. When the sum of the expected values is equal to or less than a predetermined value, the expected value of each position around the position of the provider terminal is notified.

According to this method, when the sum of the expected values of the positions centered on the position of the provider terminal is equal to or less than the predetermined value, the expected values of the positions around the position of the provider terminal are notified. Therefore, when the degree of expectation of use in the vicinity of the provider is low, it is possible to grasp the expected value in the vicinity, and each provider should move around this area to improve the utilization rate Can be.

The service user detecting method according to claim 26 is the service user detecting method according to any one of claims 20 to 25, wherein in the use information notifying procedure, the expectation of each of the positions is provided. Create an ideal provider distribution based on the value, and notify the provider of the moving direction of the provider via the provider terminal so that the ideal provider distribution matches the position of each of the provider terminals. It is characterized by having a macro delivery procedure that performs the following.

According to this method, the moving direction in which the ideal provider distribution coincides with the position of each provider terminal is notified to the provider. The distribution can be performed in a distributed manner, and it is possible to prevent a situation in which the providers are concentrated at a specific position, and to further improve the service efficiency.

Further, the present invention relates to a recording medium, and the recording medium according to claim 27 is the recording medium according to claims 14 to 26.
A program for causing a computer to execute the service user detection method described in any one of the above is recorded.

According to this recording medium, the program recorded on the recording medium is read by a computer and executed, whereby the method for detecting a service user according to any one of claims 14 to 26 is executed by a computer. And the same effect as each of these methods can be obtained.

Here, the “computer-readable recording medium” is a floppy (registered trademark) disk, a magneto-optical disk, a ROM, an EPROM, an EEPROM, a CD, or the like.
-Any "portable physical medium" such as ROM, DVD,
ROM, RA built into various computer systems
Any "fixed physical medium" such as M or HD, or
It includes a “communication medium” that holds the program in a short period, such as a communication line or a carrier when transmitting the program via a network represented by a LAN, a WAN, or the Internet. The “program” is a data processing method described in an arbitrary language or description method, and may be in any format such as a source code or a binary code. The “program” is not necessarily limited to a single program, but may be distributed as a plurality of modules or libraries, or may be operated in cooperation with a separate program represented by an OS (Operating System). Includes those that achieve functions. Note that a known configuration or procedure can be used for a specific configuration for reading a recording medium in each apparatus described in the embodiment, a reading procedure, an installation procedure after reading, and the like.

[0063]

DESCRIPTION OF THE PREFERRED EMBODIMENTS A service user detection system (hereinafter, this system), a service user detection method (hereinafter, this method), and a recording medium (hereinafter, this recording medium) according to the present invention will be described below. Embodiments will be described in detail with reference to the drawings. The present invention is not limited by the embodiment. In particular, in the following embodiment, a case will be described in which the service provided by the present system and the present method is a taxi service, but the present invention interconnects a user and a provider of an arbitrary service. It is something that can be applied for.

(System Overview) First, an overview of the present system will be described. FIG. 1 is a block diagram showing the overall configuration of the present system. In FIG. 1, the system is an allocation server 1 installed by the creator of the system.
And a database server 2, a provider terminal 3 held by a taxi service provider (taxi driver), and a user terminal 4 held by each taxi service user.

The allocation server 1 and the database server 2 are connected to each other via a dedicated line or the like, and are also connected to the Internet 5 via the dedicated line or the like. The provider terminal 3 and the user terminal 4 are configured as mobile communication terminals capable of performing communication by a cell system or the like, and include a base station 6, a mobile communication network 7,
In addition, it is connected to the Internet 5 via a mobile communication network connection server 8. For these reasons, the assignment server 1 and the database server 2 and the provider terminal 3 and the user terminal 4 are communicably connected to each other via the Internet 5. Note that a distribution server 9 that distributes correction information described later is connected to the Internet 5.

In such a system, each user and each user terminal 4 are registered in the present system in advance, and each user and each user terminal 4 are registered according to the user ID assigned to each user terminal 4. Can be uniquely identified. Then, each time a user uses a taxi, the assignment server 1 acquires a user ID, its use position (specifically, latitude and longitude) and the like, and records these in the database server 2.

Then, the assignment server 1 selects a user who uses a taxi at a relatively high frequency based on the information recorded in the database server 2, and selects this user (more precisely, the user terminal 4). Get the current position of. In addition, the assignment server 1 selects a location where a taxi is used relatively frequently based on information recorded in the database server 2.

Then, the assignment server 1 calculates an expected value at which the user is supposed to take a taxi at each position based on the position of the user and the position to be used. Further, the allocation server 1 corrects the expected value according to the correction information provided from the distribution server 9 as necessary, and then notifies the provider via the provider terminal 3. Then, the provider refers to the expected value,
It can be used as a reference when determining the waiting position and traveling position of a taxi.

(System Configuration-Allocation Server)
The configuration of such a system will be described. First, the assignment server 1 will be described. As shown in FIG. 2, the allocation server 1 includes a communication control IF (IF = interface) 11 and a control unit 12. The communication control IF 11 controls communication between the allocation server 1 and the database server 2 and the Internet 5 (or a communication device such as a router).

The control unit 12 controls each unit of the allocation server 1. Functionally conceptually, the use information acquisition unit 13 as use information acquisition means, the use information selection unit 14 as use information selection means, An expected value extracting unit 15 as expected value extracting means and a use information notifying unit 16 as use information notifying means are provided.

Further, the use information acquisition section 13 includes a user search processing section 13a and a use history registration processing section 13b, and the use information selection section 14 includes a user history update processing section 14a and a use position history update processing section 14b. It is configured. Also,
The expected value extraction unit 15 includes a user position extraction processing unit 15a, a use position extraction processing unit 15b, and an expected value calculation processing unit 1.
5c, and the usage information notification unit 16
Micro delivery processing unit 16a and macro delivery processing unit 16b
It is provided with. The details of the processing performed by these units will be described later.

(System Configuration-Database Server) Next, the database server 2 will be described. As shown in FIG. 3, the database server 2 includes a usage history queue 21, a user history DB (DB = database) 22,
Usage position history DB23, expected value DB24, database access unit 25, storage processing unit 26, and communication control I
F27 is provided.

The use history queue 21 is a linear storage for temporarily storing information (use history information) obtained via the user terminal 4 and the provider terminal 3 when a user uses a taxi. It is a buffer (queue). The use history information includes, for example, as shown in FIG. 4, a provider ID assigned in advance to uniquely identify each provider and each provider terminal 3, and information on the use status of the service of the user ( (Usage status information) and a user ID of a user who has used the service.
Here, the use status information includes the use time and the use position. The use time is the start time when the taxi is taken, the end time when the taxi is alight, and the use position is the taxi ride. It includes a start position, which is a time position, and an end position, which is a position at the time of taxi exit.

In FIG. 3, the user history DB 22
Is user information storage means for storing history information (user history information) for specifying the frequency of use of taxis by the user. The user history information includes, for example, as shown in FIG. 5, the user ID and the start time transferred from the use history information stored in the use history queue 21 and the user's taxi use frequency. And another frequency are associated with each other.

The use position history DB 23 is use position information storage means for storing history information (use position history information) for specifying the frequency of taxi use by the user at each position. For example, as shown in FIG. 6, the use position history information includes a start position transferred from the use history information stored in the use history queue 21, a start time at each start position, and a taxi usage at each start position. The position-specific frequency indicating the frequency is associated with each other.

In FIG. 3, the expected value DB 24 is
This is an expected value storage unit for storing an expected value created based on the above-mentioned user history information and use position history information.
Further, the storage processing unit 26 includes a database access unit 25.
The database management system accesses each DB via the, and controls storage of various information and performs necessary search processing. The communication control IF 27 controls communication between the database server 2 and the assignment server 1 and the Internet 5 (or a communication device such as a router).

(System Configuration—Distribution Server) The distribution server 9 can be configured in substantially the same manner as the assignment server 1, except for the specific configuration of the DB and the control unit. Information (correction information) that may have some influence on the position where the user gets on the taxi is distributed from the distribution server 9 to the assignment server 1 in response to a request from the assignment server 1. The correction information includes, for example, weather information of various places, start time and end time of various events performed in each place, operation information of transportation other than taxis such as trains and buses in each place, and the like. it can.

Although the configuration of each server has been described above, the components shown in the drawings are functionally conceptual and do not necessarily need to be physically configured as shown in the drawings. For example, among the control functions of each server,
All or any part of it can be CPU (Central Processing
Unit) and a program interpreted and executed by the CPU, or as hardware by wired logic.

Further, the concrete form of distribution / connection of each server is not limited to the one shown in the figure, and all or a part thereof may be distributed functionally or physically in arbitrary units corresponding to various loads or the like. They can be combined and configured. For example, the assignment server 1 and the database server 2 can be combined as one database. Or,
Each DB of the database server 2 may be an independent database server 2. As an actual system configuration function, a function of a firewall server or a DNS (Domain Name System) server can be further added. However, since these functions can be configured in the same manner as in the related art, description thereof is omitted. .

(System Configuration--Provider Terminal) Next, the configuration of the provider terminal 3 will be described. This provider terminal 3
Is held by the provider and communicates with the assignment server 1. In the present embodiment, a mobile communication terminal (for example, a mobile communication terminal installed in a taxi car) With a body communication function). As shown in FIG. 7, the provider terminal 3 schematically includes a map information reading unit 31, a memory 32, a power supply unit 33, an antenna input unit 34, an input / output unit 35, an operation unit 36, an LCD (Liquid C
a display 38, a speaker 38, and a controller 39.

Of these, the map information reading unit 31
It is a reading unit for reading map information stored in a map information storage medium such as a D-ROM or a DVD. However, the map information is not limited to information recorded on a fixed recording medium, and map information distributed via a network such as the Internet may be used. Further, the memory 32 stores programs, data, parameters, and the like necessary for controlling the provider terminal 3. In addition, the power supply unit 33 receives the supply of power from the battery of the taxi and distributes the power to each unit of the provider terminal 3. In addition, a GPS signal based on a radio wave from a satellite, which is received by a GPS antenna (not shown) attached to a taxi, is input to the antenna input unit 34.

The input / output unit 35 realizes mobile radio communication with the base station 6. The operation unit 36
Is input means for the provider to operate the provider terminal 3 and is provided with, for example, numeric keys. The LCD 37 displays the map information read by the map information reading unit 31 and information (menus and the like) necessary for various operations. In addition, the speaker 38 outputs a voice output to the user (such as a guide voice for a car route).

The control section 39 is a control means for controlling each section of the provider terminal 3, and is functionally conceptually a position acquisition section 39a, a use information report section 39b, and a delivery instruction reception processing section 39c. It is provided with. Among them, the position acquisition unit 39a acquires the current position (current latitude and longitude) of the provider terminal 3 based on the signal input to the antenna input unit 34. The processing contents of the other processing units will be described later.

The control unit 39 configured as described above can be entirely or arbitrarily implemented by a CPU and a program interpreted and executed by the CPU.
That is, the memory 32 stores computer programs for giving instructions to the CPU in cooperation with the OS and performing various processes. This computer program
The control unit 3 is sequentially loaded and executed, and cooperates with the CPU.
9. However, it is also possible to download all or a part of this computer program to the provider terminal 3 as necessary. Alternatively, all or any part of the control unit 39 can be realized as hardware such as wired logic.

(System Configuration-User Terminal) Next, the configuration of the user terminal 4 will be described. This user terminal 4
Is held by a user, and in the present embodiment, is configured as a mobile communication terminal such as a mobile phone or a PHS (Personal Handy Phone). This user terminal 4
As shown in FIG. 8, the configuration roughly includes a key group 41, a transmission / reception unit 42, an LCD 43, a memory 44, a battery 45, a microphone 46, a speaker 47, an input / output terminal 48, and a control unit 49. Have been.

The key group 41 and the microphone 46 are input means for the user to input various input contents. In addition, the transmission / reception unit 42 realizes mobile wireless communication with the base station 6. The LCD 43 and the speaker 47 function as output means of the user terminal 4. The memory 44 stores programs, data, parameters, and the like necessary for controlling the user terminal 4. The battery 45 stores the electric power and distributes the electric power to each unit of the user terminal 4. Then, the control unit 49 controls each unit of the user terminal 4.

As the user terminal 4, a terminal configured and used as a general mobile communication terminal can be applied. That is, the user specifies the telephone number of the communication destination by using the key group 41 or the microphone 46 and instructs the transmission, so that the call connection start request is transmitted to the base station 6.
And connected to the telephone of the communication destination. Also,
By instructing the end of the call using the key group 41 or the microphone 46 at the end of the call, a call connection end request is made to the base station 6, and the call is disconnected.

Here, the location of each user terminal 4 and the identification of each user terminal 4 are transmitted from the user terminal 4 to the base station 6 irrespective of the call state of the user terminal 4. A signal for performing the transmission is transmitted at a predetermined timing (for example, at a predetermined constant interval), and the position of the user terminal 4 and the user ID can be specified by the base station 6 or the assignment server 1 based on the signal.

The signal content and the position specifying method based on the signal are arbitrary. For example, a signal including the user ID of the user terminal 4 is transmitted from each user terminal 4 at predetermined intervals to the base station 6.
Automatically transmitted to the plurality of base stations 6
The current position of the user terminal 4 can be specified by the base station 6 based on the time difference when the user terminal 4 is reached. Alternatively, the position of each user terminal 4 can be specified by using the position information of the user terminal 4 registered in each base station 6 to perform an incoming call to the user terminal 4 or the like. Alternatively, a GPS function is incorporated in the user terminal 4, a GPS signal from a GPS satellite is received, the user terminal 4 specifies its own position, and this position information is automatically transmitted to the base station 6 at predetermined intervals. It may be.

As a network for connecting each server and each terminal to each other, any network other than the Internet 5 can be used. For example, a system similar to that of the embodiment can be constructed using a LAN, WAN, or personal computer communication network within a limited area. In addition, terrestrial broadcasting, CATV,
CS, BS, or ISDB (Integrated Service)
s Digital Broadcasting) to transmit and receive various data.

(Processing Contents) Next, the processing by the present method will be described. This processing is, as shown in FIG. 9, roughly, as shown in FIG. Step S-2), an expected value extracting process performed by the expected value extracting unit 15 (step S-
3) and usage information notification processing (step S-4) performed by the usage information notification unit 16.

(Usage Information Acquisition Processing-User Search Processing) First, the use information acquisition processing will be described. This process
As shown in FIG. 9, a user search process (step S-10) performed by the user search processing unit 13a and a usage history registration process (step S-20) performed by the usage history registration processing unit 13b. It is roughly divided.

First, in the user search process, as shown in FIG. 10, the user search processing unit 13a
Monitor whether there is usage status information from the server (step S
-11). That is, the usage information reporting unit 3 of the provider terminal 3
9b monitors whether there is a change in the use situation by the user (in this embodiment, whether the user gets on or off the taxi), and if there is a change in the use situation, the use situation is monitored. The usage status information (in this case, information indicating either “get on” or “get off”) is notified to the allocation server 1. The usage information reporting unit 39b monitors the change of the usage status by, for example, the provider
The presence or absence of an input manually performed via the may be monitored, or the state of the taxi meter may be monitored.

When the use status information is notified, the user search processing unit 13a acquires the position of the provider terminal 3 that has notified the information (step S-1).
2). That is, the user search processing unit 13a requests the provider terminal 3 to notify the position of the provider terminal 3,
The provider terminal 3 obtains its own current position by the position obtaining unit 39a and notifies the allocation server 1 of the current position (hereinafter, the position of the provider terminal 3 is assumed to be performed in the same manner, and its description will be given below. Omitted).

The user search processing section 13a searches for the user terminal 4 near the obtained position of the provider terminal 3, and finds the user ID of the user of the user terminal 4 as a candidate I.
D is acquired (step S-13). That is, the user search processing unit 13a sends the user terminal 4
Is obtained, and this position is compared with the position of the provider terminal 3. Then, one or more user terminals 4 located within a predetermined range with respect to the position of the provider terminal 3 are searched for, and the user IDs of all the user terminals 4 are set as the candidate IDs.
D. Here, the above-mentioned predetermined range is a range determined in consideration of a GPS error, and the position of the provider terminal 3 of the provider is compared with the user terminal 4 of the user who used the taxi of the provider. It is a range that includes the positions that can be taken.

[0096] The user search processing unit 13a determines the user ID of the user who is actually using the taxi based on the change in the position of the provider terminal 3 and the change in the position of the user terminal 4. It is specified (step S-14). That is, the user search processing unit 13a continuously obtains the position of the provider terminal 3 that has notified the usage status information in step S-11 at predetermined intervals, and obtains the position as the candidate ID in step S-13. The position of the user terminal 4 is continuously obtained at predetermined intervals. Then, it is determined whether or not the trajectories of the changes in both positions match, and this determination is repeated until the number of matching candidate IDs is reduced to one.

When the number of candidate IDs is reduced to one, the user holding the user terminal 4 corresponding to this candidate ID is identified by the provider who has notified the use status information in step S-11. Identify the user who took the taxi. However, if the use status information acquired in step S-11 is “get off”, in the user search process already performed for the same provider,
Since the user who is in the taxi of the provider is specified, the user is specified as the user who got off the train without judging the locus of the position change. This ends the user search process. Through such processing, the user who has used the service can be specified without requiring the user to take any voluntary action.

(User Information Acquisition Processing—Usage History Registration Processing) Next, in the usage history registration processing, as shown in FIG.
Provider terminal 3 that has transmitted usage status information at 11
And the usage status information are acquired and stored in the usage history queue 21 (step S-21). That is,
The usage history registration processing unit 13b sends the provider terminal 3 its own provider ID and usage time (“start time” when the usage status information is “riding”, and “end” when getting off. Time)) and the use position (“start position” when the use status information is “get on”, “end position” when the get-off status information is “get off”). The usage information reporting unit 39b of the provider terminal 3 receiving the information obtains the provider ID, the usage time, and the usage position, and notifies the allocation server 1 of the obtained information.
These pieces of information are notified from the usage history registration processing unit 13b to the database server 2, and are stored in the usage history queue 21 in association with each other via the communication control IF 27, the storage processing unit 26, and the database access unit 25. .

At the same time, the usage history registration processing unit 13b
Notifies the database server 2 of the user ID specified in step S-14 of the user search process, and stores the user ID in the use history queue 21 in association with the provider ID and the like (step S14). -22). This ends the use history registration process. By this processing, information on the position and time at which the service is used can be accumulated. In some cases, the user ID cannot be specified in the user search process. In this case, however, other information is stored in the use history queue 21. As a result, more information on the position and time can be accumulated.

(Usage information selection processing-user history update processing) Next, usage information selection processing will be described. This process is roughly classified into a user history update process and a use position history update process, as shown in FIG. In the user history update process, as shown in FIG. 12, the user history update processing unit 14a, based on information registered in the use history queue 21 of the database server 2,
The second user history information is updated (step S-31).
That is, the top information of the information registered in the usage history queue 21 is called via the database access unit 25 and the storage processing unit 26, and the user history DB 22 is referred to by using the user ID included in the top information as a key. .

When there is a corresponding user ID, the use position history DB 23 is associated with the user ID.
And the start time included in the head information. Also, the corresponding user ID
If there is no, the user ID and the start time included in the head information are newly stored. However, when only the end time is included in the head information, the head information is ignored. This is because in order to determine the frequency of use of the user,
This is because it is only necessary to know the start time.

After updating the information in this manner, the user history update processing unit 14a determines the frequency for each user (in FIG. 5, the user-specific frequency) based on the start time stored so far in the user history DB 22. (One use cycle) is calculated (step S-32), and the user history information in the user history DB 22 is updated via the database access unit 25 and the storage processing unit 26 using the frequency for each user. .

Then, among the user-specific frequencies stored in the user history DB 22, a user-specific frequency lower than a predetermined user-specific frequency (for example, a use cycle is one week) is searched, and a low user-specific frequency is searched. If there is a frequency, the user history information corresponding to the frequency for each user is deleted from the user history DB 22 (step S-33). However, as a matter of course, the user ID stored in the early stage of operation of this system
And the newly stored user ID has a lower frequency for each user, and thus can be excluded from the deletion target in these cases. This ends the user history update process. By this process, information of the infrequently used users is removed,
The value of information can be increased.

(Usage information selection process—use position history update process) In the use position history update process, as shown in FIG. 13, the use position history update processing unit 14b registers in the use history queue 21 of the database server 2. The use position history information in the use position history DB 23 is updated based on the information thus obtained (step S-41). That is, the head information of the information registered in the usage history queue 21 is called through the database access unit 25 and the storage processing unit 26, and the usage position history DB 23 is referred to using the start position included in the head information as a key.

When there is a corresponding start position, the start time stored in the use position history DB 23 in association with this start position is stored including the start time included in the head information. If there is no corresponding start position, the start position and the start time included in the head information are newly stored. However, if the head information includes only the end position, the head information is ignored.
This is because in order to determine the frequency of use at each location,
This is because it is only necessary to pay attention to the start position.

After updating the information in this manner, the use position history update processing unit 14b has been able to update the use position history DB 23 so far.
Is calculated based on the start time of each start position stored in the database (step S-42 in FIG. 6), and the database access unit is used by using this position-based frequency. 25, and updates the contents of the use position history DB 23 via the storage processing unit 26.

Then, of the frequencies by position stored in the use position history DB 23, a predetermined frequency by position (for example,
Search frequency lower than 1 week)
If there is a low frequency for each position, the use position history information corresponding to the frequency for each position is deleted from the use position history DB 23 (step S-43). However, as a matter of course, the start position stored in the early stage of the operation of the present system or the newly stored start position has a low frequency by position, and thus can be excluded from the deletion target in these cases. This ends the use position history update processing. By this processing, the information of the use position with low use frequency is removed,
The value of information can be increased.

As described above, after the above-described user history update processing and use position history update processing have been performed on the top use history information stored in the use history queue 21,
The same processing is performed on the next use history information. The usage history information stored in the usage history queue 21 is:
It is retained while the user is using it, and is discarded when the use of the user ends. That is, at the point when the usage history information including the end time is stored, the usage history information having the same provider ID as the provider ID of the usage history information, and the usage history information including the start time is searched for, The usage history information including the start time and the usage history information including the end time are simultaneously discarded. The reason for holding the use history information in use in this way is to identify the user in use in step S-72 described later.

(Expectation value extraction processing-user position extraction processing)
Next, the expected value extraction processing will be described. This process
As shown in FIG. 9, the processing is roughly classified into a user position extraction process, a use position extraction process, and an expected value calculation process. In the user position extraction processing, as shown in FIG. 14, the user position extraction processing unit 15a determines the user-specific frequency among the user IDs stored in the user history DB 22 of the database server 2. A user ID having a frequency of at least one user (for example, a use cycle of one day) or more is called via the database access unit 25 and the storage processing unit 26 (step S-51).

Then, the position of the user terminal 4 corresponding to the user ID is obtained from the base station 6 (step S-).
52). This ends the user position extraction processing. With this processing, it is possible to acquire the position of the user who can expect to use the service with high frequency. Note that the predetermined user-specific frequency in step S-33 may be the same as the predetermined user-specific frequency in step S-51. In this case, in step S-51,
It is sufficient to simply extract all user IDs without considering the frequency.

(Expectation Value Extraction Process—Use Position Extraction Process) In the use position extraction process, as shown in FIG.
The use position extraction processing unit 15b determines the start position stored in association with the start time corresponding to the time (real time) of the start time stored in the use position history DB 23 of the database server 2, It is called via the database access unit 25 and the storage processing unit 26 (step S-61). As a result, it is possible to acquire the position used in the past in the real time.

Further, the use position extraction processing unit 15b stores, in the database access unit 25, the start position whose frequency of position is equal to or more than a predetermined frequency (for example, the use cycle is one day) among the acquired start positions. Called via the processing unit 26 (step S-62). This ends the use position extraction processing. By such a process, it is possible to acquire only a position having a particularly high frequency by position, and to enhance the value of information. Note that the predetermined position-specific frequency in step S-43 may be the same as the predetermined position-specific frequency in step S-62. In this case, in step S-62, the frequency may not be considered. It is sufficient to simply extract all start positions.

(Expected Value Extraction Processing-Expectation Value Calculation Processing) Thereafter, the expected value calculation processing is performed in the expected value calculation processing section 15c. In this process, as shown in FIG. 16, an expected value at each position is calculated based on the position of the user extracted in the user position extraction process and the used position extracted in the use position extraction process. Is performed (step S-71). Here, the expected value is a numerical value indicating the degree of expectation that the user will use the service at each position.

The specific method of calculating the expected value is arbitrary. For example, when the initial expected value of each position is set to “0” and the position corresponds to the position extracted in the user position extracting process, or If the position corresponds to the position extracted in the use position extraction processing, the value can be calculated by integrating the expected value “1”. Alternatively, the user history DB 22
The expected value can also be calculated by multiplying by a coefficient corresponding to the user-specific frequency stored in the... Or the position-specific frequency stored in the use history DB.

After that, the expected value calculation processing unit 15c corrects the expected value according to the user's service usage status (step S-72). That is, the expected value calculation processing unit 15c
The user refers to the usage history information held in the usage history queue 21 and records the user who is using the service at that time (the start time and the start position are recorded, and the end time and the end position are recorded). User ID)
And the start position. Then, based on the user ID, the user terminal 4 of the user using the service
Get the position of. Then, the expected value is reduced based on these start positions and the position of the user terminal 4. For example, “1” is subtracted from the expected value of the position corresponding to the start position or the position of the user terminal 4. As a result, it is possible to reduce the expected value of the position where the service is currently used, and prevent a taxi from being dispatched to that position and becoming useless.

After that, the expected value calculation processing section 15c acquires correction information from the distribution server 9 and corrects the expected value based on the correction information (step S-73). That is, the assignment server 1 provides the content of the correction information
The position where the correction is performed and the correction value for correcting the expected value are stored in advance. Then, based on the content of the correction information acquired from the distribution server 9, the expected value is corrected by referring to the correction position and the correction value for correcting the expected value. For example, for “contents of correction information = there is a game at Jingu Stadium”, “position where correction is performed = radius 1 of Jingu Stadium”
All positions within Km ”and“ correction value = + 1 ”are stored, and if there is correction information indicating that there is a match at Jingu Stadium, the expected value of all positions within a radius of 1 km of Jingu Stadium is 1 Only incremented.

Then, the expected value calculation processing unit 15c stores the corrected expected value in the expected value DB 24 of the database server 2 (step S-74). This completes the expected value calculation process. By such processing, the degree of expectation for each position can be grasped based on the position of the user who frequently uses the position and the position frequently used by the user.

(Usage Information Notification Processing-Micro Delivery Processing) Next, the usage information notification processing will be described. This process
As shown in FIG. 9, it is roughly classified into micro delivery processing and macro delivery processing. The order and timing at which the micro delivery process and the macro delivery process are performed are arbitrary, for example,
While performing only one of the micro delivery process and the macro delivery process, or performing the macro delivery process constantly,
In particular, micro-delivery processing can be performed only for taxis with poor profitability.

In the micro-delivery process, as shown in FIG. 17, the micro-delivery processing unit 16a acquires the position of the provider terminal 3 for notifying the use information (step S-81).
The method of determining the provider terminal 3 is optional. For example, the usage information may be notified to all the provider terminals 3 at a predetermined interval, or the usage information may be notified in response to a request from the provider terminal 3. May be.

Then, from the expected value of each position stored in the expected value DB 24, the expected value of each position within a predetermined range centered on the position of the provider terminal 3 acquired in step S-81 is extracted. (Step S-82). As the predetermined range, for example, a range in which a taxi can make a round in a relatively short time (for example, within one hour) can be set. Then, in order to grasp how much the expected value is in the predetermined range, the sum of the expected values acquired in step S-82 is calculated, and it is determined whether or not the sum is equal to or more than the predetermined value. (Step S-83).

When the sum is equal to or larger than a predetermined value, it can be determined that sufficient utilization can be expected in this range. The value is notified to the provider terminal 3 (step S-84). In the provider terminal 3 receiving this, the expected value is output to the provider under the control of the delivery instruction reception processing unit 39c.

This output method is optional.
This is performed by adding a display corresponding to the expected value to the map information displayed on the CD 37. Figure 1
9 shows an example of a display screen. On this screen,
D37 displays, in addition to the map information MA-1, an area MA-2 (hatched portion in FIG. 19) indicating each position where the expected value is equal to or greater than a predetermined value. By looking at this, the provider can grasp an area where the user is highly expected to use a taxi, and can wait, patrol, and the like in this area.

On the other hand, if it is determined in step S-83 that the sum of the expected values is not equal to or larger than the predetermined value, it can be determined that sufficient utilization cannot be expected in this range. A range corresponding to the value or more is searched (step S-85). And the information which specifies the direction for the provider to move to this peripheral range is notified to the provider terminal 3 (step S-84). In the provider terminal 3 receiving this, the delivery instruction reception processing unit 39
By the control of c, the moving direction is output to the provider. This output method is optional.
This is performed by displaying an arrow indicating the moving direction on the map information displayed above. By looking at this, the provider can grasp the direction to move. According to such processing, it is possible to issue an ideal delivery instruction according to the use state of the user.

Next, the macro delivery processing will be described.
In this process, as shown in FIG. 18, the macro delivery processing unit 16b first obtains the position of the provider terminal 3 of an unused provider (a taxi provider not used by the user) (step). (S-91), based on this position, create a provider distribution indicating the distribution of unused providers (step S-92). The determination as to whether or not the data has not been used can be made by referring to the contents of the usage history queue 21 as in step S-72.

Then, an ideal provider distribution is created based on the expected values stored in the expected value DB 24 (step S).
-93). The ideal provider distribution is a distribution in a state where the providers are ideally arranged without any excess or shortage according to the expected value of each position. For example, 20 ideal persons are provided at the position where the expected value is “2”. The relationship between the expected value and the ideal number of providers, such as 10 providers, is stored in advance in the allocation server 1 at the position where the expected value is “1” (20 taxis). , An ideal provider distribution is determined.

Then, the ideal provider distribution is compared with the provider distribution created in step S-92, a difference between the two is obtained (step S-94), and the difference is eliminated (the position of the provider is determined). The moving direction of the provider for matching with the ideal provider distribution is determined, and information specifying the moving direction is notified to the provider terminal 3 (step S-9).
5). Specifically, with respect to the ideal provider distribution, a position where the number of providers is large and a position where the number of providers are small are determined, and a moving direction to a small number of positions is specified with respect to the provider terminal 3 of the provider who is located in many positions. Notify information.

Then, based on this information, for example, an arrow indicating the moving direction is displayed on the LCD 37 under the control of the delivery instruction receiving processing section 39c. By looking at this, the provider can grasp the direction to move. According to such a process, it is possible to prevent the provider from being excessively concentrated on a specific location, and it is possible to issue an ideal delivery instruction according to the use state of the user.

Although the embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments, but may be implemented in various different forms within the scope of the technical idea described in the appended claims. It may be implemented in the form of. As described above, the services provided by the present system and the present method can be applied to any services. Another example of such a service is that a driver of a gasoline or electric vehicle needs to be a user and a driver of a supply vehicle that supplies gasoline or electricity needs to be supplied with gasoline or electricity. It is also conceivable to find a car from the provider side.

Further, in the above embodiment, the user who has received the service is determined based on the trajectory of the change in the position of the provider terminal and the user terminal, but the provider ID number is determined by the provider. The user can listen and input manually, or the user can input it manually. In this case, although it takes time for the provider and the user, the user can be specified more reliably. In addition, the expected value is calculated based on the position of the user and the use position,
An expected value may be calculated based on only one of them, and this may be notified to the provider.

[0130] Of the processes described in the embodiment, all or a part of the processes described as being performed automatically can be manually performed, or
All or part of the processing described as being performed manually can be automatically performed by a known method. In addition, the processing procedures, control procedures, specific names, numerical values, and the like shown in the above document and drawings can be arbitrarily changed unless otherwise specified.

[0131]

As described above, claims 1 and 1
According to the present invention described in Item 4 or 27, the position of the user terminal of the user who can use the service is automatically acquired, and information on the position is notified to the provider. Therefore, the provider can easily grasp the position of the user who can use the service, and can improve the convenience of the service and the operation efficiency. In addition, since the user does not need to act spontaneously, the convenience for the user can be improved.

According to the present invention, the service is provided based on the locus of the change in the position of the provider terminal and the locus of the change in the position of the user terminal. The user who is using can be easily specified.

Further, according to the present invention, a user who uses the service at a predetermined frequency or more is selected, and only information on the position of the user is provided by the provider. Since the terminal is notified, only the position of the user who is likely to use the service again can be notified to the provider, and only the information that is more valuable to the provider can be notified.

Further, according to the present invention, the position where the service has been used so far is automatically obtained, and information on the position is notified to the provider. . Therefore, the provider can easily grasp the position where the service is used, and can improve the convenience of the service and the operation efficiency. In addition, since the user does not need to act spontaneously, the convenience for the user can be improved.

Further, according to the present invention, by acquiring the position of the provider terminal, the position where the service is used can be easily specified.

Further, according to the present invention described in claim 6, 19, or 27, a position used at a predetermined frequency or more is selected, and only information on this position is notified to the provider terminal. Only the location where the service is likely to be used again can be notified to the provider, and only the information that is more valuable to the provider can be notified.

According to the present invention, the expected value of the service use by the user at each position is extracted based on the selected user and the use position. The expected value is notified to the provider terminal. Therefore, it is possible to grasp the degree of expectation of use by the user after considering the position of the user and the position used by the user in a complex manner, and to provide more accurate information.

Further, according to the present invention, the expected value is extracted based on the use position matching the real time, so that the use of each position at that time is used. The degree of expectation can be grasped, and more practical information can be provided.

According to the present invention, when there is a user who is using the service, the expected value is reduced. It is possible to prevent the provider from being returned to the position of the provider.

According to the present invention, the expected value is corrected on the basis of the correction information on the usage trend of the user.
The expected value can be obtained in consideration of the usage trend of the user, and more accurate information can be provided.

According to the present invention, the expected value of each position centering on the position of the provider terminal is notified to the provider. , You can understand the expected value around your location,
It is possible to easily determine a waiting place, a traveling route, and the like.

According to the twelfth, twenty-fifth, and twenty-seventh aspects of the present invention, when the sum of the expected values of each position centered on the position of the provider terminal is less than a predetermined value, The expected value of each position around the position of the provider terminal is notified, so when the degree of expectation of use around the provider is low, the expected value around the provider can be grasped. It is possible to improve the utilization rate by moving to the periphery or the like.

Further, according to the present invention, the provider is notified of the moving direction in which the ideal provider distribution coincides with the position of each provider terminal. , Providers can be arranged in an ideal distribution according to the distribution of expected values, and a situation where the providers are concentrated at a specific position can be prevented, and the service efficiency can be further improved. .

[Brief description of the drawings]

FIG. 1 is a block diagram showing an overall configuration of the present system according to an embodiment of the present invention.

FIG. 2 is a block diagram illustrating a configuration of an assignment server.

FIG. 3 is a block diagram illustrating a configuration of a database server.

FIG. 4 is a diagram illustrating an example of information stored in a usage history queue.

FIG. 5 is a diagram illustrating an example of information stored in a user history DB.

FIG. 6 is a diagram illustrating an example of information stored in a use position history DB.

FIG. 7 is a block diagram illustrating a configuration of a provider terminal.

FIG. 8 is a block diagram illustrating a configuration of a user terminal.

FIG. 9 is a flowchart of a process according to the method according to the embodiment of the present invention.

FIG. 10 is a flowchart of a user search process.

FIG. 11 is a flowchart of a usage history registration process.

FIG. 12 is a flowchart of a user history update process.

FIG. 13 is a flowchart of a use position history update process.

FIG. 14 is a flowchart of a user position extraction process.

FIG. 15 is a flowchart of a use position extraction process.

FIG. 16 is a flowchart of an expected value calculation process.

FIG. 17 is a flowchart of a micro delivery process.

FIG. 18 is a flowchart of a macro delivery process.

FIG. 19 is a diagram illustrating an example of a display screen on a provider terminal.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Assignment server 11 Communication control interface 12 Control part 13 Usage information acquisition part 13a User search processing part 13b Usage history registration processing part 14 Usage information selection part 14a User history update processing part 14b Usage position history update processing part 15 Expected value extraction Unit 15a User position extraction processing unit 15b Usage position extraction processing unit 15c Expected value calculation processing unit 16 Usage information notification unit 16a Micro delivery processing unit 16b Macro delivery processing unit 2 Database server 21 Usage history queue 22 User history database 23 Usage position History database 24 Expected value database 25 Database access unit 26 Storage processing unit 27 Communication control interface 3 Provider terminal 31 Map information reading unit 32 Memory 33 Power supply unit 34 Antenna input unit 35 Input / output unit 36 Operation unit 37 LC Reference Signs List 38 speaker 39 control unit 4 user terminal 41 key group 42 transmission / reception unit 43 LCD 44 memory 45 battery 46 microphone 47 speaker 48 input / output terminal 49 control unit 5 Internet 6 base station 7 mobile communication network 8 mobile communication network connection server 9 distribution server

Claims (27)

[Claims] 1. A communication system comprising: a predetermined server, a user terminal held by a user using a predetermined service, and a provider terminal held by a provider providing the service, communicably connected to each other. A configured service user detection system, wherein the server, when the user uses a service, uses information obtaining means for obtaining user information for identifying the user; A method of obtaining the position of the user terminal of the user who can use the service based on the user information obtained by the means, and notifying the provider of the information on the position via the provider terminal. A service user detection system, comprising: an information notification unit; 2. The use information obtaining means, when notified of information on the use status of the service of the user from the provider terminal, a locus of a change in the position of the provider terminal,
Providing a user using the service by comparing the trajectory of the change in the position of each user terminal with each other, and including a user search means for acquiring user information of the user; The service user detection system according to claim 1, wherein: 3. The server according to claim 1, further comprising: a use information selecting unit that selects a user who uses the service at a predetermined frequency or more based on the user information acquired by the use information acquiring unit. The use information notifying means acquires the position of the user terminal held by the user selected by the use information selecting means,
The service user detection system according to claim 1 or 2, wherein information on the position is notified. 4. A method in which a predetermined server, a user terminal held by a user who uses a predetermined service, and a provider terminal held by a provider who provides the service are communicably connected to each other. A configured service user detection system, wherein the server, when the user uses a service, uses information obtaining means for obtaining use position information for specifying the use position; Service information notifying means for notifying a provider of information on the use position of the user via the provider terminal based on the use position information acquired by the means. Person detection system. 5. The use information acquisition means acquires the position of the provider terminal when information on the use state of the service of the user is notified from the provider terminal, thereby obtaining the use position information. The service user detection system according to claim 4, further comprising: a use history registration unit for acquiring. 6. The server according to claim 1, further comprising: a use information selecting unit that selects a use position where the service is used at a predetermined frequency or more based on the use position information acquired by the use information acquisition unit. The service user detection system according to claim 4, wherein the use information notifying unit notifies information on the use position selected by the use information selecting unit. 7. The server includes an expected value extracting unit that extracts an expected value of service use by the user at each position based on the user selected by the use information selecting unit and the use position, The usage information notifying means notifies information on the expected value extracted by the expected value extracting means, and the usage information notifying means notifies the user of the expected value.
The service user detection system according to any one of the above. 8. The expected value extracting means extracts the expected value based on a use position matching real time among the use positions selected by the use information selecting means. A service user detection system according to claim 7. 9. When there is a user who is using the service, the expected value extracting means reduces the expected value based on the position of the user terminal and the use position of the user. The service user detection system according to claim 7 or 8, wherein: 10. The expected value extracting means acquires correction information on a usage trend of the user at each position where the service can be provided, and performs correction on the expected value based on the correction information. The service user detection system according to any one of claims 7 to 9, wherein: 11. The use information notifying means includes: a micro-delivery means for notifying an expected value of each position centered on the position of the provider terminal to the provider via the provider terminal. The service user detection system according to any one of claims 7 to 10. 12. The micro-delivery means, if the sum of the expected values of each position centered on the position of the provider terminal is equal to or less than a predetermined value, the micro-delivery means determines the position of each position around the position of the provider terminal. The service user detection system according to claim 11, wherein an expected value is notified. 13. The use information notifying means creates an ideal provider distribution based on an expected value of each of the positions, and makes the ideal provider distribution coincide with the position of each of the provider terminals. The service user detection system according to any one of claims 7 to 12, further comprising: a macro delivery unit configured to notify a provider of a moving direction of the provider via the provider terminal. 14. A predetermined server, a user terminal held by a user who uses a predetermined service, and a provider terminal held by a provider who provides the service are communicably connected to each other. A service user detection method to be performed, the server comprising: when the user uses a service, a user information acquiring step for acquiring user information for identifying the user; A use information notification procedure for obtaining a position of the user terminal of the user who can use the service based on the obtained user information, and notifying the provider of information on the position via the provider terminal; A service user detection method, comprising: 15. In the above-mentioned use information acquisition procedure, when information on the use situation of the user's service is notified from the provider terminal, a locus of a change in the position of the provider terminal and each of the user terminals A user search procedure for identifying a user who is using the service by comparing the trajectory of the change of the position with each other and obtaining user information of the user. 14. The service user detection method according to 14. 16. A usage information selection procedure for selecting a user who is using the service at a predetermined frequency or more based on the user information acquired in the usage information acquisition procedure, 16. The service user detecting method according to claim 14, wherein a position of the user terminal held by the user selected in the use information selecting procedure is acquired, and information on the position is notified. . 17. A predetermined server, a user terminal held by a user who uses a predetermined service, and a provider terminal held by a provider who provides the service are communicably connected to each other. A service user detection method for performing, when the user uses a service, a use information acquisition procedure for acquiring use location information for specifying the use location; A service information notifying procedure for notifying a provider of information on the use position of the user via the provider terminal based on the obtained use position information; and . 18. In the use information acquisition step, when information on the use state of the service of the user is notified from the provider terminal, the position of the provider terminal is acquired, whereby the use position information is obtained. The service user detection method according to claim 17, further comprising a use history registration procedure for acquiring. 19. The server further comprises a use information selecting procedure for selecting a use position where the service is used at a predetermined frequency or more based on the use position information acquired in the use information acquisition procedure. 19. The service user detecting method according to claim 17, wherein, in the information notification procedure, information on the use position selected in the use information selection procedure is notified. 20. An expected value extracting step of extracting an expected value of service use by a user at each position based on the user and the use position selected in the use information selecting step. 17. Notifying information on an expected value extracted in the expected value extracting procedure, and any one of claims 14 to 16
20. The service user detection method according to any one of 7 to 19. 21. The expected value extracting step, wherein the expected value is extracted based on a use position matching real time among the use positions selected in the use information selecting step. Item 21. The service user detection method according to item 20. 22. In the expectation value extraction procedure, if there is a user who is using the service, the expectation value is reduced based on the position of the user terminal and the use position of the user. 22. The service user detection method according to claim 20, wherein: 23. In the expectation value extraction procedure, acquiring correction information on a usage trend of the user at each position where the service can be provided, and performing a correction on the expectation value based on the correction information. The service user detecting method according to any one of claims 20 to 22, characterized in that: 24. The use information notifying step, further comprising: a micro-delivery step of notifying the expected value of each position centered on the position of the provider terminal to the provider via the provider terminal. The service user detecting method according to any one of claims 20 to 23. 25. In the micro-delivery procedure, when the sum of expected values of each position centered on the position of the provider terminal is equal to or smaller than a predetermined value, the position of each position around the position of the provider terminal is The service user detection method according to claim 24, wherein an expected value is notified. 26. In the use information notifying procedure, an ideal provider distribution is created based on an expected value of each of the positions, and the ideal provider distribution and the position of each of the provider terminals are matched. The service user detecting method according to any one of claims 20 to 25, further comprising: a macro delivery procedure for notifying a provider of a moving direction of the provider via the provider terminal. 27. A computer-readable recording medium having recorded thereon a program for causing a computer to execute the service user detecting method according to claim 14.