JP2002041844A - Simultaneous interpretation system using telephone, mediation system therefor, method for providing simultaneous interpretation service and mediating method therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a simultaneous interpretation system capable of inexpensively and easily receiving a simultaneous interpretation service quickly from any place in the world just as needed. SOLUTION: On the basis of interpretation request information from a client acquired by an interpretation request information receiving means 42, an interpreter terminal extracting means 43 extracts the terminal of an interpreter matched to the interpretation request information from an interpreter database containing the terminal information and personal information of interpreters stored in an interpreter database storage means 44. A communication processing means 41 distributes the call of the client to the extracted interpreter terminal or calls the extracted interpreter terminal and distributes a response call to a client terminal.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a simultaneous interpreting system using a telephone and an intermediary system thereof, a method of providing a simultaneous interpreting service, and an intermediary method thereof. More specifically, the present invention relates to a simultaneous translation system and an intermediary system thereof, and a method of providing a simultaneous interpretation service and an intermediary method thereof, which enable the simultaneous simultaneous interpretation service to be enjoyed inexpensively and easily from anywhere and only when necessary.

[0002]

2. Description of the Related Art In a conventional interpreting service, an interpreter goes to a designated place such as a venue in a meeting, a lecture, a business negotiation, or the like.
In travel and sightseeing, the interpreter accompanies the client and provides an interpreting service. However, such a method is not a service that can be easily used by individuals, because the expenses such as labor costs associated with business trips and the like increase. Also,
In the case of overseas travel, etc., it is not always necessary to have an interpreter accompanied, but rather, it is possible to easily receive an interpreter service only in situations where an actual interpreter is necessary, such as customs procedures or ordering food at a restaurant. There has been a demand for a form in which an interpreting service can be promptly received on the spot even if a request is not made in advance when a translator is required unexpectedly, such as when a trouble occurs. In addition to providing an interpreter, the interpreter does not only provide an interpreter, for example, when traveling or sightseeing, etc. In many cases, additional requests are added, such as knowledge of technology such as medicine, biotechnology, computers, etc., knowledge of law, finance, etc., and a simple method of interpreting service that satisfies the request of the client. It was desired to be provided by.

[0003]

SUMMARY OF THE INVENTION The present invention has been made in view of the above-mentioned problems of the prior art, and an object of the present invention is to provide a simultaneous interpretation service that can provide a simultaneous interpretation service easily at low cost. It is an object of the present invention to provide a system, an intermediary system thereof, a method of providing a simultaneous translation service, and an intermediary method thereof.

Another object of the present invention is to provide a simultaneous interpreting system and an intermediary system thereof, and a method of providing the simultaneous interpreting service and an intermediary method thereof, which enable the simultaneous simultaneous interpreting service to be enjoyed from anywhere in the world only when necessary. It is in.

Still another object of the present invention is to provide a simultaneous interpreting system capable of easily selecting a desired interpreter by adding various additional conditions such as the nationality, address, specialty field, etc. of the interpreter, a simultaneous interpreting system therefor, and an intermediary system therefor. An object of the present invention is to provide a method of providing a simultaneous interpretation service and a method of mediating the same.

[0006]

The above objects can be attained by the simultaneous interpreting intermediary system using a telephone, the simultaneous interpreting system, the simultaneous interpreting service intermediating method and the providing method according to the present invention.

[0007] That is, the present invention relates to a simultaneous translating intermediary system using a telephone, comprising: an interpreter database storing means for storing an interpreter database including terminal information and personal information of an interpreter; A translator terminal extracting means for extracting a translator terminal suitable for the translator request information from the translator database stored in the translator database storage means based on the information.

The present invention also provides the simultaneous translating mediation system further comprising communication processing means for distributing a call of a client and / or a partner to one or more of the translator terminals extracted by the translator terminal extracting means. is there.

The present invention also calls one or more of the translator terminals extracted by the translator terminal extracting means,
The simultaneous translating mediation system may further include communication processing means for delivering the call to a requester and / or a partner terminal.

According to the present invention, the interpreter request information from the client includes information on the language used by the client and the language used by the other party, and the personal information of the interpreter included in the interpreter database is the interpreter's personal information. The interpreter terminal extracting means includes information on a language handled, and the interpreter terminal extracting means extracts the terminal of the interpreter who includes the language used by the client and the language used by the other party in the language handled by the interpreter. System.

[0011] The present invention is also the above-mentioned simultaneous translation mediation system, further comprising translation request receiving means for acquiring translation request information from a requester.

In the present invention, the interpreting request receiving means may include:
The simultaneous translating mediation system includes a working language specifying unit that specifies a working language of the client and / or the other party.

[0013] In the present invention, the interpreting request receiving means may include:
A voice guidance transmitting unit for transmitting a voice guidance for specifying a language used by the client and / or the other party;
The language-in-use specifying means receives a response from the requester and / or the other party to the voice guidance transmitted by the voice guidance transmitting means, and specifies the language in use by the requester and / or the other party from the received response. There is the simultaneous translation mediation system.

[0014] In the present invention, the voice guide transmitting means may include:
The simultaneous translating mediation system, wherein the voice guidance is sequentially transmitted in a plurality of languages registered in advance.

Further, the present invention is a simultaneous interpretation system including one or a plurality of client terminals, the simultaneous interpretation mediation system, and a plurality of interpreter terminals.

[0016] The present invention may further include one or a plurality of partner terminals, wherein the requester terminal, the partner terminal, and the interpreter terminal can perform simultaneous communication between three parties or between multiple parties. The simultaneous interpretation system is characterized in that:

According to the present invention, there is also provided the interpreter terminal wherein a group of interpreter terminals is formed for each interpreter who translates in the same language, the interpreter database includes interpreter terminal group information, The terminal extracting means extracts a group of interpreter terminals to which an interpreter who translates the language used by the client and the language used by the other party belongs, and the communication processing means is extracted by the interpreter terminal extracting means. The simultaneous interpreting, which distributes the call of the client and / or the other party to the group of interpreters or calls the extracted group of interpreters and distributes the call to the client and / or the other party; System.

Further, the present invention relates to a method for mediating a simultaneous translation service using a telephone, wherein (1) a step of receiving a translation request from a requester, and (2) a step of receiving a request from the requester obtained in (1). Based on the interpreter request information, from the interpreter database including the interpreter terminal information and personal information, extracting the terminal of the interpreter that matches the interpreter request information,
(3) A method of mediating a simultaneous interpretation service including a step of distributing a call of a requester and / or a partner to one or more of the interpreter terminals extracted in (2).

The present invention also relates to a method of mediating a simultaneous translation service using a telephone, wherein (1) a step of receiving an interpreting request from a requester, and (2) a step of receiving a request from the requester obtained in (1). Extracting, based on the interpreting request information, an interpreter's terminal that matches the interpreting request information from an interpreter database including the interpreter's terminal information and personal information; (3)
This is a method of mediating a simultaneous interpretation service, which includes the step of calling one or more of the interpreter terminals extracted in (2) and delivering the call to the requester and / or the other party terminal.

[0020] The present invention is also a method for mediating the simultaneous translation service using the simultaneous translation mediation system.

Further, the present invention provides a method for providing a simultaneous translation service using a telephone, wherein (1) a step of receiving a translation request from a requester, and (2) a step of receiving a request from the requester obtained in (1). Based on the interpreter request information, from the interpreter database including the interpreter terminal information and personal information, extracting the terminal of the interpreter that matches the interpreter request information,
(3) delivering the call of the requester and / or the other party to one or more of the interpreter terminals extracted in (2);
(4) A method of providing a simultaneous interpreting service, which includes the step of providing an interpreting service to a client and a partner through a line connected in (3).

The present invention also relates to a method for providing a simultaneous translation service using a telephone, wherein (1) a step of receiving a translation request from a requester, and (2) a step of receiving a request from the requester obtained in (1). Extracting, based on the interpreting request information, an interpreter's terminal that matches the interpreting request information from an interpreter database including the interpreter's terminal information and personal information; (3)
Calling one or more of the interpreter terminals extracted in (2) and distributing the call to the requester and / or the partner terminal; and (4) interpreting via the call connected in (3). This is a method for providing a simultaneous translation service, which includes a step in which a person provides a translation service to a client and a partner.

[0023] The present invention is also a method for providing the simultaneous interpretation service using the simultaneous interpretation system.

[0024]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The simultaneous interpretation system of the present invention will be described below in detail with reference to the drawings.

FIG. 1 is a system configuration diagram showing an embodiment of the simultaneous interpretation system of the present invention. 1a is a mobile terminal of a client who intends to use the simultaneous interpretation system of the present invention;
Reference numeral 1b denotes a mobile terminal of the other party with which the client wants to communicate. Requester mobile terminal 1a and partner mobile terminal 1
b, via the nearest base station 2 by wireless communication, via a telecommunications network 3 formed by an exchange, a relay transmission line (both not shown), and the like, and a simultaneous translation intermediary system 4 of the present invention. To the interpreter terminal 5. Among them, the base station 2 and the telecommunications network 3 can use the one provided by the telecommunications carrier as it is.

In the simultaneous interpreting system of the present invention, a simultaneous call is made between the requester, the other party and the interpreter.
It is preferable to use, as the client mobile terminal 1a and the partner mobile terminal 1b, terminals capable of simultaneous three-way communication. In the case where there are a plurality of requesters and / or the other party, such as a conference or a lecture, the one that allows simultaneous communication between many users is used. Also, two or more ordinary mobile terminals may be used to realize a three-party or multi-party simultaneous call using a three-way call service, a telephone conference service, or the like provided by a telecommunications carrier. Further, by using a mobile terminal with reinforced or expanded speakers and microphones, or by connecting a plurality of headsets via an amplifier or a distributor, etc., a single mobile terminal can simultaneously perform three-way or multi-way calls. May be realized. In the simultaneous interpretation system of the present invention, it is not always necessary to use a terminal capable of three-way communication, and simultaneous interpretation is realized by alternately using one mobile terminal between the requester and the other party. Is also good. Also, the terminal used by the client and the partner need not necessarily be a mobile terminal. If the simultaneous interpretation system of the present invention is used in a specific place such as a conference or a lecture, Alternatively, one or both of the other parties may use fixed terminals.

The simultaneous interpretation system of the present invention may use a so-called Internet telephone including the Internet for a part or all of the telecommunications network 3. In this case, a normal terminal may be used as the client, partner, or interpreter terminal, and the function may be realized by connecting the general subscriber line to the Internet via a gateway. Or personal computer, handheld PC, P as interpreter terminal
Using DA or the like, voice data may be transferred over an IP network to communicate with each other, or a combination of these may be used.

Next, the simultaneous translation mediation system of the present invention will be described. FIG. 2 is a block diagram showing an embodiment of the simultaneous translation mediation system 4 in the simultaneous translation system, and FIGS. 3 to 5 are flowcharts showing procedures for mediating simultaneous translation in the simultaneous translation mediation system.
As shown in FIG. 2, the simultaneous translation intermediation system 4 of the present invention
Has a communication processing unit 41, an interpreter request accepting unit 42, an interpreter terminal extracting unit 43, and an interpreter database storing unit 44. The interpreter request accepting unit 42 further includes a voice guidance sending unit 42a. Language specifying means 42b.

In the simultaneous translating mediation system of the present invention, first, an interpreting request from a requester is accepted (S101).
Get interpreter request information. That is, when there is an incoming call from the requester and / or the other party to the representative number of the simultaneous translation intermediation system of the present invention, the communication processing means 41 responds to the incoming call (S201 and S202), and the voice of the interpretation request receiving means 42 An incoming call notification is transmitted to the guidance sending unit 42a and the language-specific unit 42b. Upon receiving the incoming call notification from the communication processing unit 41, the voice guidance transmitting unit 42a sequentially transmits voice guidance for selecting the language used by the client in a plurality of languages registered in advance (S203). Here, the voice guidance for selecting the language used by the client is, for example, "If you speak Japanese, please press 1."
Like "If you speak English, please enter 2,"
The requester is prompted to select a language normally used by the requester from a plurality of languages registered in advance. According to the above example, when the requester is Japanese, the requester understands the content at the time when the guidance in Japanese flows, and presses the dial button of the designated number of his / her mobile terminal. respond.

Upon receiving the incoming call notification from the communication processing means 41, the language-specific specifying means 42b enters a response reception standby state, and receives the requester's response to the voice guidance transmitted by the voice guidance transmitting means 42a. The language used by the requester is specified from the received response (S204).
For example, as described above, when the voice guidance sending unit 42a prompts the requester to respond with a tone signal, the language specifying unit 42b receives the tone signal returned from the requester, and determines the request by determining the tone signal. This specifies the language selected by the user. As a method of determining the response from the requester used in the language-in-use specifying means 42b, in addition to the method using the tone signal, a method of directly receiving the response by the requester's voice and determining the response by the voice recognition means or the like is cited. Can be When the specification of the language of the requester is completed, the language-in-use specifying means 42b transmits a requester language specification completion notification to the voice guidance transmitting means 42a, and the requester language information specified in the interpreter terminal extracting means 43. Send

Next, upon receiving the use language specification completion notification from the use language specification means 42b, the voice guidance transmission means 42a transmits a voice guidance for selecting the language used by the other party in the language used by the requester (S205). . That is,
According to the above example, for a Japanese client, for example, "Please press 1 if you want an English translation, 2 if you want a German translation, ..." As described above, the requester sends out a voice guidance in Japanese that urges the user to select a language to request an interpreter, that is, a language used by the other party.

In the procedure of S205, S20
Similarly to 3, the voice guidance transmitting unit 42a may sequentially transmit voice guidance for selecting a language to be used by the other party in a plurality of languages registered in advance, and cause the other party to directly select a language to be used from the other party's mobile terminal 1b. . In this case, even if the requester does not even know what language the other party is using, the other party's language is specified by responding to the voice guidance. The simultaneous interpretation system of the invention can be used.

The transmitted language specifying means 42b enters a response reception standby state after transmitting the requester transmitted language specification completion notification,
The requestor or the other party's response to the voice guidance transmitted by the voice guidance transmitting unit 42a is received, and the language used by the other party is specified from the received response (S2).
06). When the language of the other party is completely specified, the language-in-use specifying means 42b transmits the language information of the partner to the interpreter terminal extracting means 43.

In the simultaneous interpreting mediation system 4,
For example, if the client is not limited to Japanese, or if it is not necessary to specify the client's language, such as when the member registration system or the like is used and information such as the client's language is registered in advance, S2
Needless to say, the steps 03 and S204 can be omitted.

On the other hand, the interpreter database storage means 44 stores an interpreter database including terminal information and personal information of the interpreter. Here, the interpreter's terminal information includes information about the interpreter's terminal number, etc., and the interpreter's personal information includes the language handled by the interpreter, that is, the language in which the interpreter can provide the interpreting service. Information about the type and the like is included.

When the interpreter terminal extracting means 43 receives the client use language information and the partner use language information from the use language specifying means 42b, the interpreter database storage means 44.
With reference to the interpreter database stored in (S30)
1) Search for an interpreter who includes the language used by the client and the language used by the other party in the language handled by the interpreter in the interpreter's personal information (S302), and extracts the terminal number of the corresponding interpreter (S303). ). For example, if the language used by the client is Japanese and the language used by the other party is English, that is, if the client wishes to translate between Japanese and English, the interpreter terminal extraction means 43 will use the interpreter database from the interpreter database. This is to search for an interpreter whose language is Japanese or English and to extract the terminal number of the interpreter. When the extraction of the interpreter terminal is completed, the interpreter terminal extracting means 43 transmits the extracted interpreter terminal number to the communication processing means 41.

The personal information included in the interpreter database includes the interpreter's handling language, as well as the interpreter's name, age, gender, nationality, address, residence, educational background, occupational history, specialized fields, hobbies, etc. Information may be included. This allows the client to specify various conditions in the interpreting request information, for example, appointing a German interpreter, an interpreter living in the UK, an interpreter familiar with biotechnology, or a specific known interpreter. For travel and sightseeing, etc., to derive local information from an interpreter who is familiar with the local circumstances, and for meetings and negotiations, etc. Can be obtained, and an interpreting service that satisfies the additional requirements of the client can be provided. In this case, the voice guidance transmitted by the voice guidance transmitting unit 42a may be such that the operator can select a call, and the operator may obtain interpretation request information including additional conditions and input the information to the system. Alternatively, a code number table or the like corresponding to the items of the interpreter personal information included in the interpreter database may be distributed to the requester in advance, and the requester may input the interpreting request information by a tone signal. The interpreter terminal extracting unit 43 searches the interpreter database based on the obtained interpreting request information for an interpreter that satisfies the additional conditions from the personal information, and extracts the terminal number of the corresponding interpreter. is there.

Upon receiving the interpreter's terminal number from the interpreter terminal extracting means 43, the communication processing means 41 distributes the call of the requester and / or the other party to one or more of the terminal numbers (S103). Through this connection, the connected interpreter talks with the requester and the other party to provide a simultaneous interpreting service using a telephone (S104). In the simultaneous interpreting system of the present invention, the interpreter terminal 5 can be a subscriber terminal whose representative number is the representative group of the simultaneous interpreting mediation system 4. In this case, the communication processing means 41
The call of the requester and / or the other party is received at the terminal number which can be received among the interpreter terminal numbers received from the interpreter terminal extracting means 43.

As shown in FIG. 6, in the simultaneous interpreting system of the present invention, the interpreter terminal 5 may form a group of interpreter terminals for each interpreter who translates in the same language. In this case, the interpreter database stored in the interpreter database storage means 44 includes the interpreter terminal group information, and the interpreter terminal extracting means 43 refers to the interpreter terminal group information of the interpreter database, and The number of the interpreter terminal group to which the interpreter who translates in the language used by the client and the language used by the other party belongs is extracted, and the communication processing means 41 extracts the number of the interpreter terminal group extracted by the interpreter terminal extracting means 43. To the caller and / or the other party. For example, in FIG. 6, the interpreter terminal group 51 is a Japanese-English interpreter terminal group, and the interpreter terminal 51 that translates between Japanese and English.
The translator terminal group 52 is a group of translators for Japanese and German translators, and the translator terminals 52a and 52b for translating between Japanese and German belong to the translator terminal group 5.
Reference numeral 3 denotes a group of English-German interpreter terminals. If interpreter terminals 53a and 53b for interpreting between English and German belong to the interpreter, if the client requests an interpreter between Japanese and English, the interpreter The terminal extracting means 43 extracts the Japanese-English interpreter terminal group 51,
The communication processing means 41 causes the extracted terminal group to receive the call of the requester and / or the other party.

In the simultaneous interpretation system of the present invention, the interpreter terminal 5 may be configured as a terminal external to the simultaneous interpretation intermediary system 4. In this case, the communication processing means 41 transfers the call of the requester and / or the other party to the interpreter terminal number or the terminal group number received from the interpreter terminal extracting means 43. Thereby, the provider of the simultaneous translation service using the simultaneous translation mediation system of the present invention can be used in various countries,
Not only can you set up a base in each city, you can also deploy a simultaneous interpreter service with the interpreters belonging to each base and home interpreters under your control, and you can also select an interpreter using the time difference of each country By doing so, it is also possible to provide an interpreter service 24 hours a day without always having an interpreter in the same area.

In the simultaneous interpreting system of the present invention, the simultaneous interpreting mediation system 4 does not necessarily have to have the communication processing means 41 and the interpretation request receiving means 42. It may perform processing such as distribution of a call from a user, or the operator accepts an interpreting request from a requester instead of the interpreting request receiving means 42 and inputs the obtained interpreting request information to the system. It does not matter.

In the simultaneous interpretation system of the present invention described above, after the simultaneous interpretation intermediary system 4 receives the call from the client,
Although the case where the acquisition of the interpreting request information (S101), the extraction of the interpreter terminal (S102), and the distribution of the requester's call (S103) are continuously performed online has been described, the simultaneous interpreting system of the present invention employs: An interpreting request may be received from the client in advance, and the simultaneous interpreting service may be provided by, for example, distributing the interpreter's call to the client's terminal at a specified date and time. In this case, the interpretation request from the client may be received via the Internet or a facsimile in addition to the above-mentioned telephone. In the simultaneous interpreting mediation system 4, the interpreter terminal extracting means 43
Extracts the interpreter terminal from the interpreter database stored in the interpreter database storage means based on the acquired interpreting request information, and the communication processing means 41 extracts the interpreter terminal by the interpreter terminal extracting means 43 at the designated date and time. Call one or more of the interpreter terminals and send the call to the requester and / or
Or, it is delivered to the other party's terminal.

The usage fee of the simultaneous interpretation system of the present invention may be charged online using a fee collection agency service provided by a telecommunications carrier, or may be separately charged offline as a member registration system. It may be something.

[0044]

According to the present invention, the simultaneous interpreting system using the telephone, the intermediary system thereof, the method of providing the simultaneous interpreting service and the intermediary method thereof have the following effects by adopting the above configuration.

That is, according to the simultaneous interpreting system of the present invention, the interpreter can perform the interpreting by telephone without going to the client, so that the simultaneous interpreting service can be provided at an extremely low fee. .

Further, according to the simultaneous interpretation system of the present invention, the client can receive the simultaneous interpretation service through the telephone, so that the client can use the simultaneous interpretation service only when necessary, You can get simultaneous interpretation service instantly from anywhere in the world.

Further, according to the simultaneous interpreting system of the present invention, the interpreter can be provided based on the personal information of the interpreter and the simultaneous interpreting service can be provided. It is possible to easily select a desired interpreter by adding various additional conditions such as specialty fields.

Further, according to the simultaneous interpreting system of the present invention, the simultaneous interpreting service can be provided under an external interpreter, so that the simultaneous interpreting service is developed in each country and each city. Not only is it possible to provide interpreting services 24 hours a day, but also by selecting an interpreter based on the time difference of each country.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram showing an embodiment of a simultaneous interpretation system of the present invention.

FIG. 2 is a system configuration diagram showing one embodiment of a simultaneous translation mediation system of the present invention.

FIG. 3 is a flowchart showing a procedure for mediating simultaneous translation in the simultaneous translation mediation system of the present invention.

FIG. 4 is a flowchart showing a procedure for accepting an interpreting request in the simultaneous interpreting mediation system of the present invention.

FIG. 5 is a flowchart showing a procedure for extracting an interpreter terminal in the simultaneous interpreting mediation system of the present invention.

FIG. 6 is a system configuration diagram showing another embodiment of the simultaneous interpretation system of the present invention.

[Explanation of symbols]

 1a Requester's mobile terminal 1b Other party's mobile terminal 2 Base station 3 Telecommunication network 4 Simultaneous translation mediation system 41 Communication processing means 42 Interpretation request receiving means 42a Voice guidance transmitting means 42b Language specification means 43 Interpreter terminal extraction means 44 Interpreter database Storage means 5 Interpreter terminal 51, 52, 53 Interpreter terminal group

Claims (17)

[Claims] 1. A simultaneous translating mediation system using a telephone, comprising: an interpreter database storing means for storing an interpreter database including terminal information and personal information of an interpreter; and an interpreter request information from a client. And a translator terminal extracting means for extracting a translator terminal suitable for the interpreting request information from the translator database stored in the translator database storage means. 2. The simultaneous interpreting intermediary according to claim 1, further comprising a communication processing unit that distributes a call of a requester and / or a partner to one or more of the interpreter terminals extracted by the interpreter terminal extracting unit. system. 3. The communication processing unit according to claim 1, further comprising a communication processing unit that calls one or more of the interpreter terminals extracted by the interpreter terminal extraction unit and distributes the call to a requester and / or a partner terminal. The simultaneous translation intermediary system described. 4. The interpreter request information from the client includes information on the language used by the client and the language used by the other party, and the personal information of the interpreter included in the interpreter database is based on the language handled by the interpreter. 4. The translator terminal extracting means according to claim 1, wherein said translator terminal extracting means extracts a translator terminal including a language used by said client and a language used by said partner in a language handled by said interpreter. The simultaneous translating mediation system according to any one of the preceding claims. 5. The simultaneous interpreting mediation system according to claim 1, further comprising an interpreting request receiving unit for acquiring interpreting request information from a requester. 6. The simultaneous interpreting mediation system according to claim 5, wherein the interpreting request receiving means includes a language-in-use specifying means for specifying a language used by the requester and / or the other party. 7. The interpreting request receiving means further includes a voice guidance transmitting means for transmitting a voice guidance for specifying a language used by the requester and / or the other party. 7. The simultaneous interpreting intermediation according to claim 6, wherein a response of the requester and / or the other party to the voice guidance sent by the means is received, and the language used by the requester and / or the other party is specified from the received response. system. 8. The simultaneous interpreting mediation system according to claim 7, wherein said voice guidance transmitting means sequentially transmits said voice guidance in a plurality of languages registered in advance. 9. The method according to claim 1, wherein one or more client terminals are provided.
A simultaneous interpretation system including the simultaneous interpretation intermediation system according to any one of Items 1 to 8, and a plurality of interpreter terminals. 10. The system further comprises one or a plurality of partner terminals, wherein the client terminal, the partner terminal, and the interpreter terminal can simultaneously communicate with each other among three or many persons. The simultaneous interpretation system according to claim 9. 11. The translator terminal is formed with a translator terminal group for each translator who translates in the same language, the translator database includes translator terminal group information, and the translator terminal extracting means. Is for extracting a group of interpreter terminals to which an interpreter who translates the language used by the client and the language used by the other party belongs, and the communication processing means is the interpreter terminal extracted by the interpreter terminal extracting means. The method according to claim 9 or 10, wherein a call of the requester and / or the other party is delivered to the group, or the extracted interpreter terminal group is called, and the call is delivered to the requester and / or the other party terminal. The simultaneous interpretation system described. 12. A method for mediating a simultaneous translation service using a telephone, comprising: (1) accepting an interpretation request from a client; and (2) interpreting request information from the client obtained in (1). Extracting an interpreter's terminal that matches the interpreter request information from the interpreter database including the interpreter's terminal information and personal information based on (3) and (2). A method for mediating a simultaneous translation service, comprising the step of delivering a caller and / or partner call to one or more. 13. A method for mediating a simultaneous translation service using a telephone, comprising: (1) accepting a translation request from a client; and (2) interpreting request information from the client obtained in (1). Extracting an interpreter's terminal that matches the interpreter request information from the interpreter database including the interpreter's terminal information and personal information based on (3) and (2). A method of mediating a simultaneous translation service, comprising the steps of calling one or more and distributing the call to a requester and / or a partner terminal. 14. The simultaneous translating mediation system according to claim 1, wherein the simultaneous translating mediation system is used.
Intermediation method of simultaneous interpretation service described in. 15. A method for providing a simultaneous interpretation service using a telephone, comprising: (1) receiving an interpretation request from a client; and (2) interpreting request information from the client obtained in (1). Extracting an interpreter's terminal that matches the interpreter request information from the interpreter database including the interpreter's terminal information and personal information based on (3) and (2). Simultaneous interpretation, including the steps of distributing the call of the requester and / or the other party to one or more, and providing the interpreter with the interpreter service to the requester and the other party through the lines connected in (4) and (3). How the service is provided. 16. A method for providing a simultaneous interpreting service using a telephone, comprising: (1) receiving an interpreting request from a requester; and (2) interpreting request information from the requester obtained in (1). Extracting an interpreter's terminal that matches the interpreter request information from the interpreter database including the interpreter's terminal information and personal information based on (3) and (2). Calling one or more and delivering the call to the requester and / or the partner terminal;
(4) A method of providing a simultaneous interpreting service, which includes the step of providing an interpreting service to a requester and the other party through a call connected in (3). 17. A method of providing a simultaneous interpretation service according to claim 15, wherein the simultaneous interpretation system according to claim 9 is used.