JP2002024975A - Security system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a security system preventing the erroneous moving of a patrol car and attaining the purpose of security even if the arrival of the patrol car is delayed. SOLUTION: A monitor 1A and a terminal unit 1A are installed at the address of a client's home, office, or the like, and a portable terminal unit 2 is carried with the client. A portable terminal unit 5B is carried with a helper having his or her address near the client. An image of a site photographed by a monitor 1 is transmitted to a security server 6, and the image of the site is transmitted from the security server 6 to the portable terminal unit 2. When the client transmits a help request signal from the portable terminal unit 2 to the server 6, a moving request for a patrol car 4 is made from the security server 6, and a help command is transmitted to the portable terminal unit 5B of the helper to request the moving of the helper.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a security system that uses a communication network such as the Internet to protect the safety of a residence such as a house or office, and the security of a care recipient or the like.

2. Description of the Related Art Various security systems have been developed to secure homes such as dwellings and offices. A typical example is a security system built by a so-called security company. In this type of security system, a sensor that detects the occurrence of an anomaly is installed in the residence of the client or office, etc., and a connection is made between the client's residence and the security company via a communication line. When a security company detects that a security incident has occurred, it issues a command to a patrol car patroling the area including the client's whereabouts so that security personnel can be dispatched to the spot.

[0002] In addition, a security system has been developed which has a similar configuration and dispatches a nurse when an abnormal condition occurs in an at-home elderly or sick person requiring care.

[0003] In this specification, the term "security" means
Prevent suspicious individuals from entering the client's whereabouts when they are trying to enter them, take measures such as requesting an ambulance when the condition of the elderly or sick suddenly changes, or contact the fire department when a fire occurs. This means taking necessary measures to protect the client, related parties such as the client's family, the property of the client, and the like, when the client's location causes any unusual situation.

[0004]

As described above, in the conventional security system, the occurrence of an on-site incident is detected by some kind of sensor. It is difficult to judge. For example, when an intrusion of a suspicious person is detected by an infrared sensor or the like, it is difficult to clearly distinguish the intrusion of the suspicious person from the intrusion of a small animal such as a cat or a dog. In addition, a sensor that detects the movement of the care recipient is provided, and when the care recipient stops moving for a certain period of time, it is determined that an abnormal condition has occurred. Then, it is difficult to grasp the condition of the person requiring care.

[0005] As described above, in the conventional security system in which the situation of the site is grasped only by the sensor, it is difficult to accurately grasp the situation of the site. It is necessary to start security activities, such as dispatching a patrol car, and there is a problem that the probability that security activities are wasted increases. Unnecessary security activities are not preferred because they not only impose unnecessary expenses on the client, but also may delay the truly necessary security activities that require urgency.

In order to reduce the probability that unnecessary security activities are performed, it is conceivable to lower the sensitivity of the sensor. However, if this is done, it will not be possible to completely detect the occurrence of abnormalities, and the purpose of security will be reduced. It is difficult to achieve.

An image sensor such as a television camera is installed at the site in order to reliably determine whether or not an abnormality has occurred at a security location, and an image of the site obtained from the image sensor is used by a security company or the like. Although monitoring is conceivable, it is practically impossible to continuously monitor images of a large number of clients requiring monitoring at a security company all day.

[0008] In the conventional security system, when it is detected that a suspicious person has entered or a sudden change in the condition of the care recipient is required, a security company or the like provides a patrol car patroling around the site. It issued a command to make security personnel such as security guards rush to the site, but since patrol cars patrol a relatively wide area, the traffic conditions near the site will cause It often takes a considerable amount of time to arrive at the site, during which time theft or other damage may occur, or the condition of the care recipient may be too late.

It is an object of the present invention to provide a security system capable of reliably detecting the occurrence of an abnormality at a site requiring monitoring, thereby preventing unnecessary security activities from being performed. It is to provide a system.

[0010] Another object of the present invention is that, after an incident occurs at the site requiring monitoring, damage such as theft occurs before the security officer arrives at the site, or the condition of the care recipient is too late. It is an object of the present invention to provide a security system capable of reducing the risk of falling.

[0011]

SUMMARY OF THE INVENTION The present invention does not rely only on a monitoring device installed at a site, but also allows a client to judge whether or not an abnormal occurrence has occurred when an abnormal occurrence is suspected. It is characterized in that it is possible to increase the certainty of determining whether or not an occurrence of an abnormality has occurred, and to reduce the probability of performing useless security activities.

Therefore, in the basic configuration of the present invention, a monitoring / terminal device installed at a residence such as a client's residence or an office, a client portable terminal device carried when the client goes out, and a communication network for these are provided. A security system is constructed with the security server connected via the Internet.

[0013] The monitoring / terminal device used in the present invention is preferably a monitoring device for detecting information of a monitoring required site which needs to be monitored in order to achieve security desired by a client, and a site detected by the monitoring device. Status change detecting means for detecting the presence or absence of a change in the situation of the monitoring-required site from the information of the monitoring site, and securing the information of the site detected by the monitoring device when the status change detecting means detects a predetermined change in the situation of the monitoring-required site. And a fixed terminal device for a client having a site information transmitting means for transmitting the information to the client server.

In this case, the security server transmits the site information transmitted from the fixed terminal device for the client to the portable terminal device for the client and prompts the client to return a help request signal. And a security officer dispatch request processing means for performing processing for requesting a security officer to start a security activity when a help request signal is returned from the client portable terminal device.

[0015] In this specification, the term "where" is used.
The term is used to include both an address and a residence (for example, an office or a store) which is not an address but means a place to stay for a considerable time.

The security officer may be a security officer such as a security company or a nursing service company contracted by the client, a security officer belonging to an organization such as a hospital, or a person who has a residence near the client's residence. Among them, a helper selected from those registered as helper personnel may be used.

The above-mentioned monitoring device needs to be able to provide the client with information suitable for making the portable terminal device grasp the situation of the site. The information (site information) suitable for allowing the client to grasp the status of the site on the mobile terminal device includes, for example, an image of the status of the site requiring monitoring,
This is a sound or the like generated on site.

The most suitable information to be provided to the client in order to reliably determine whether or not the occurrence of the abnormality has occurred is an image in which the situation of the site requiring monitoring is photographed. Therefore, it is preferable that the monitoring device used in the present invention is an image sensor that captures an image of a site requiring monitoring and detects an image of the site as site information, or a combination of the image sensor and another sensor.

Other sensors combined with the image sensor include:
It depends on the purpose of security. For example, when the purpose is to prevent intrusion of a suspicious person (crime prevention), it is preferable to use an intrusion sensor using infrared rays, a sensor that senses the sound of the site, and the like as the other sensors. For the purpose of caring for the sick or elderly, a sensor (pyroelectric sensor, etc.) that detects human movement by detecting infrared rays generated from the human body, It is preferred to use

When an image of the site is used as the site information, the image is preferably a moving image. However, a still image obtained by imaging the site at regular time intervals (the status of the site is intermittently captured) ).

In the present invention, when it is detected from the information on the site detected by the monitoring device that a change in a predetermined situation has occurred on the site, the information on the site is transmitted to the portable terminal device of the client. Therefore, it is necessary to provide a means for automatically detecting a change in the situation at the site without relying on a person (situation change detection means).

When an image sensor is used as a monitoring device,
A change in the situation at the site can be detected by processing an image signal obtained from the image sensor by a fixed terminal device for a client.

The "monitoring required site" which needs to be monitored for security is appropriately set according to the purpose of security. For example, in a case where an image sensor is used as a monitoring device for security against crimes such as theft or arson (for security), it is preferable to set a site (such as a garden) around a building as a site requiring monitoring. If the purpose is to provide care for the elderly or the sick, the room for the elderly or the sick who needs care should be monitored.

As described above, according to the present invention, when it is detected that some change in the situation has occurred at the site, the information of the site detected by the monitoring device is transmitted to the portable terminal device possessed by the client, and the client itself is notified. Is made to determine the presence or absence of the occurrence of the incident, so that the occurrence of the incident can be reliably detected, and unnecessary security activities can be prevented from being performed.

In the above configuration, a change in the situation at the site is detected by the fixed terminal device for the client.
When the client fixed terminal device and the server are always connected, a change in the situation at the site may be detected on the server side.

In this case, the security server comprises a situation change detecting means for detecting the presence or absence of a change in the situation of the site requiring monitoring from the information on the site transmitted from the fixed terminal device for the client, and a situation change detecting means for monitoring the situation. For a client that, when detecting that a predetermined change in the situation of the site has occurred, transmits the site information transmitted from the fixed terminal device for the client to the mobile terminal device for the client and prompts the client to return a help request signal. Help request reply requesting means, and security activity request processing means for performing processing for requesting a security officer to start security activity when a help request signal is returned from the client portable terminal device. .

In order to prevent damage such as theft and deterioration of the sick person before the patrol car arrives at the client's residence, register helper personnel who cooperate with security activities. Preferably, when it is confirmed that an abnormality has occurred at the client's location, a helper selected from helper personnel near the client is requested to dispatch.

In the present invention, when the helper is used as described above, a monitoring / terminal device installed at the residence of the client or an office or the like, and a portable terminal device for the client to carry when the client goes out. A security system comprising a helper terminal device to be held by each of a plurality of registered helper personnel, and a security server connected to the monitoring / terminal device, the client portable terminal device, and the helper terminal device via a communication network. It is preferred to construct

In this case, among the helper personnel registered when the help request signal is returned from the client portable terminal device, the security server selects one of the helper personnel who is located near the client's residence. Helper selecting means for selecting at least one person, and help command means for transmitting a help command including a dispatch command to the client's location and geographic information of the client's location to a helper portable terminal device of the selected helper.

When requesting the dispatch of a helper as described above, the detection of a change in the situation at the site requiring monitoring may be performed by the client terminal device or may be performed by the security server. .

As described above, if a request is sent to a helper who is located near the client when an abnormality occurs at the site requiring monitoring, the helper can arrive at the site in a short time. When a suspicious person is about to invade the client's location, the suspicious person can be given up with the intrusion, and the crime can be prevented beforehand.

In the event that an ill or elderly person becomes abnormal,
By asking the helper who rushed to the site to check the situation and requesting the dispatch of an ambulance if necessary, it is possible to take security measures in a short time after the abnormality is detected. In this case, if an experienced nurse or a doctor is selected as a helper, the purpose of security can be more accurately achieved.

When selecting a helper, a fixed amount is determined from the client's location in consideration of the past cooperation level of the registered helper staff (= the number of times of cooperation / the number of requests), the nature of the incident that has occurred at the site, and the like. It is advisable to select those who have a place within the distance of and have a past level of cooperation of a certain level or more as helpers.

In the case where a qualified person such as a doctor or a nurse is used as a helper, as in the case of nursing care, or when it is necessary to keep a key of the client's residence in the helper, It is preferable that a helper member is determined in advance for each client, and the helper member is selected as a helper.

[0035]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below by taking as an example a case where the present invention is applied to a security system (security system) for protecting a client's home from theft or arson. .

(1) System Hardware Configuration FIG. 1 shows an example of a hardware configuration of a security system according to the present invention. In FIG. 1, reference numeral 1 denotes a monitoring / terminal device installed at a client's home. 2, a mobile terminal device for the client to carry when the client goes out;
Reference numeral 3 denotes a terminal device for a security center installed in a security center that manages a patrol car 4 on which a security staff rides, 5 denotes a terminal device for a helper to be assigned to a plurality of registered helper personnel, and 6 denotes a monitoring / terminal device. 1. A security server connected to the client mobile terminal device 2, the security center terminal device 3, and the helper terminal device 5 via a communication network.

In FIG. 1, "PC" is an abbreviation for a personal computer or a computer, and "portable" is an abbreviation for a portable terminal device.

In the example shown in the figure, the monitoring / terminal device 1 includes a monitoring device 1A for detecting information on a site requiring monitoring of a client's residence (dwelling, office, store, etc.), and a client to which the output of the monitoring device 1A is input. Fixed terminal device (personal computer) 1B.

The client portable terminal device 2 is a terminal device capable of exchanging information through a mobile communication network. The portable terminal device has a communication function for communicating with a security server, an image receiving function, and an image receiving function. Use the one with the function. If a mobile phone having an image receiving function can be obtained, the mobile phone can be used as a mobile terminal device for a client. In the illustrated example, it is assumed that a mobile phone having an image receiving function is used as a mobile terminal device for a client.

The security center terminal device 3 is a computer installed in a security center of a security company or the like with which the client has contracted.

The helper terminal device 5 is a terminal device provided to a person who is registered in advance as a helper member.
In the illustrated example, the helper terminal device 5 is connected to the helper fixed terminal device 5A installed at the location of the helper staff (dwelling, office, store, etc.) and the helper staff is placed at the client location in response to the dispatch request command. And a helper portable terminal device 5B to be carried when going out. The helper portable terminal device 5B includes a communication function for communicating with a security server and a GPS (Global).
A device having a Positioning System function and an image receiving function is used. In the illustrated example, it is assumed that a mobile phone having a GPS function and an image receiving function is used as the mobile terminal device for the client.

The security server 6 is connected to the client fixed terminal 1 via the WWW server 7 and the Internet 8.
B, the security center terminal device 3 and the helper fixed terminal device 5A.
The mobile terminal 2 is connected to the client terminal 2 and the helper terminal 5 through the gateway 9 and the mobile communication network 10. In the illustrated example, a terminal device mounted on the patrol car 4 is connected to the security server 6 through a modem 11 and a wireless communication network 12.

Further, in the illustrated example, registration of the client in the database in the security server 6, management of site information sent from the client and stored in the database in the security server 6, registration of helper personnel, Check the cooperation status of helper personnel, check the status of security activities performed for each client during the day, exchange information with the security center, calculate the fee paid to the helper, charge the client A management terminal device 13 for performing various processes such as offline processing is provided.

The management terminal device 13 is connected to the security server 6 through a LAN, and also has a client fixed terminal device 1 B, a security center terminal device 3, and a helper fixed terminal through the WWW server 7 and the Internet 8. It is connected to the device 5A.

The security server 6 may be installed at a security center, or may be installed at a place other than the security center.

Naturally, a large number of clients and helper personnel are registered. However, in FIG. 1 and FIG. 2 shown below, for the sake of simplicity, the client and the helper personnel are assumed to be one by one. 2 shows the configuration of the client side and the helper staff side.

(2) Configuration and Operation of Apparatus Installed at Client's Residence FIG. 2 shows the configuration of the security system according to the present invention, together with various processes performed in the system, centering on the configuration of the security server. FIG. In the figure, the processing of S1 to S9 indicated by solid arrows is processing that is sequentially performed online, and the processing of A to E indicated by broken arrows is processing that is performed offline.

In the example shown in FIG. 2, the purpose of security is to provide security at the client's home. for that reason,
In this example, a plurality of television cameras (hereinafter simply referred to as cameras) C1 are used as image sensors so that the yard around the client's house 20 can be monitored and the monitored site can be monitored without omission. , C2,... In addition, an intrusion detector that detects an intruder (or an animal) in an area within the field of view of each camera is provided for each camera, and monitoring is required by the plurality of cameras and the intrusion detector. A monitoring device 1A for detecting site information is configured.

As the intrusion detector, those which are already known, such as a detector which outputs a detection signal when an intruder blocks infrared rays, and a detector which detects infrared rays generated by an intruder, can be used.

It is preferable that the camera for photographing the garden around the house be installed in an inconspicuous place such as under the eaves of the house.

In order to prevent crime, it is preferable to be able to monitor the site requiring monitoring even at night. Therefore, a night vision camera can be provided, but since the night vision camera is expensive, in order to reduce the cost of the equipment,
When an intruder is detected by the intrusion detector, it is preferable to illuminate an area in the field of view of each camera.
For this purpose, for example, an illumination lamp is provided to illuminate an area in the field of view of each camera, and when an intrusion detector corresponding to each camera detects an intruder, the illumination illuminates an area in the field of view of each camera. The device may be turned on. If the lighting device is turned on when an intruder is detected, an effect of repelling the intruder alone can be expected.

An image signal (moving image signal) output from a plurality of cameras constituting the monitoring apparatus 1A is input to a client fixed terminal apparatus 1B installed in the house 20 through a switching circuit (not shown). The switching circuit is a terminal device 1
In response to a selection command given from B, a plurality of cameras C1,
A circuit for selecting one of C2,... And providing the output of the selected camera to the terminal device 1B.

When the client fixed terminal device 1B is in the security operation mode, the plurality of cameras C1, C2,.
Supplies a selection command to the switching circuit so as to sequentially select and take in the image signals outputted respectively, and sequentially takes in the outputs of a plurality of cameras. The terminal device 1B detects the presence or absence of a change in the situation of the site requiring monitoring from the presence or absence of a change in the image signal obtained from each camera.

The fixed terminal device 1B for the client, when a predetermined change suspected of intrusion of a suspicious person is detected in the situation at the site (for example, when a change in the image signal is detected),
The moving image signal obtained from the camera that has detected the change is M
After being compressed according to the PEG standard and converted into a signal according to the Internet communication protocol, it is transmitted to the security server 6 together with the client ID code as site information.

In order to perform the above operation, a program for operating the client fixed terminal device 1B includes a status change detecting means for detecting whether or not the status of the site requiring monitoring has changed from the information on the site detected by the monitoring device. And a step of realizing a site information transmitting unit that transmits information on the site detected by the monitoring device to the security server when the status change detecting unit detects a predetermined change in the status of the monitoring required site. It is provided.

As described above, the client fixed terminal device 1B first transmits, to the server, the screen information in which a change in the situation has been detected as priority information among the screen information detected by the plurality of cameras installed. However, after that, when there is a command from the security server in response to a command from the mobile terminal for the client, image information output from another camera can be transmitted to the server in accordance with the command. deep.

In order to transmit the site information (image information) without delay, the fixed terminal device 1B for the client is always connected to the security server 6 through the Internet at least when in the security operation mode. It is preferable to keep it.

The client fixed terminal device 1B also
As a user interface on the monitor,
The screen as shown in is displayed. The operation of the client fixed terminal device will be described with reference to this screen as follows.

In FIG. 3, reference numeral 20 'denotes the outline of the plan view of the client's house, and reference numeral 21 denotes a wall surrounding the residential land. C1 to C4 denote cameras for imaging the garden on the west, north, south, and east sides of the house, respectively.

On the user interface screen shown in FIG. 3, buttons "at home", "going out", "camera display", "west", "north", "south" and "east" are displayed below. On the right side, a help button "?" And buttons for "security mode", "security center" and "security server" are displayed. At the top of the screen, buttons for "warning illumination", "emergency alert", and "emergency broadcast" are displayed. These buttons allow you to perform certain actions,
It is clicked when setting the operation mode,
When each button is clicked, the button is clicked (selected) by brightening the display of the button, changing the display color, or blinking the display. Is displayed.

Of the buttons displayed on the monitor screen,
The “home” and “out-of-home” buttons are clicked when the operation mode is set to the home mode and the out-of-home mode, respectively. When the operation mode is the home mode and the "Security Mode" button is not clicked, the security operation is not performed automatically, but the images captured by multiple cameras are displayed on the monitor screen by operating the screen It is also possible to make them contact the security center.

When the "security mode" button is clicked while the operation mode is the home mode, the operation mode is changed to the security mode (home security mode). The operation is performed.

When "going out" is clicked, the mode changes to the outing mode, and the operation mode automatically changes to the security mode (outing security mode). In this security mode, when a change in the situation of the monitoring required site is detected from the output of the intrusion detector and the image signal obtained from each camera, the image obtained from the image signal of the camera detecting the change in the situation is detected. The information is transmitted from the terminal device 1B to the security server 6 as site information.

As will be described later, the security server 6 transmits this image information to the client portable terminal device 2 to request a judgment as to whether or not the change in the situation is due to the occurrence of an abnormality. When it is determined that a help request signal has been received, a help request signal is returned. When a help request signal is returned from the client portable terminal device, the security server performs processing necessary for the security officer to start security activities, such as arranging a patrol car or arranging a helper.

When the "camera display" button is clicked on the monitor screen shown in FIG. 3, the display of the outline 20 'of the house and the display of the outline 21 of the fence are erased. An image captured by a camera sequentially selected by the device 1B at a fixed time interval is displayed on a monitor screen. In order to specify the position of the camera selected at this time,
"West", "North",
Blink the "South" and "East" buttons.

Further, while the “camera display” button is clicked, a button “west” indicating the position of the camera,
When one of "North", "South", and "East" is clicked, the camera image corresponding to the clicked button can be continuously displayed on the monitor screen for a certain period of time. Has become.

Further, when the "security center" button is clicked, the monitor screen is switched to a screen for exchanging information with the security center. On the screen, a request for dispatch to the security center or a message from the security center is displayed. , Etc. can be received.

When the "security server" button is clicked, the monitor screen is switched to a screen for exchanging information with the security server 6. On this screen, records of past security activities can be read from the database of the server and browsed, and records of daily security operations can be read and browsed from the database of the server.

Buttons for "warning illumination", "emergency warning" and "emergency broadcast" are buttons for selecting whether or not to perform a predetermined alarm operation when a predetermined condition is satisfied.
When the "Emergency Lighting" button is clicked,
When an intrusion detector detects an intruder, a lighting device that illuminates the periphery of the house is turned on.

When the "emergency alert" button is clicked, the client determines whether an abnormality has occurred in the portable terminal device and transmits the determination result to the server, or the operation mode is in the home security mode. For example, when the intrusion detector detects an intruder and the terminal device 1B detects a change in the situation from the image signal of the camera, an alarm device such as a bell is activated to generate a warning.

Further, when the "emergency broadcast" button is clicked, when the client determines that an abnormality has occurred in the portable terminal device in the out-of-home security mode, and when the intruder is detected in the home security mode, For example, when the terminal device 1B detects the occurrence of an abnormality from the image signal of the camera, a previously recorded warning broadcast is broadcasted through a loudspeaker installed toward the garden.

The functions of the warning light, the emergency alert, and the emergency broadcast can be optional.

The help button "?" Is clicked when the operation is not understood. By clicking this button, the explanation of the necessary operation can be displayed on the screen.

The characters displayed on the monitor screen can be appropriately changed according to the purpose of security. For example,
In FIG. 3, the characters "security" are used on the monitor screen. However, if the purpose of security is security, for example, the characters "security" may be used instead of the characters "security". Alternatively, characters such as "security center" and "security company" can be used instead of the characters "security center".

The design of the user interface screen to be displayed on the monitor screen of the client fixed terminal device 1B is not limited to the example shown in FIG. 3, but may be changed as appropriate in accordance with the operation contents or in consideration of usability. can do.

For example, in order to provide a function of zooming up the screen while displaying the screen captured by each monitoring device, a “zoom” button is provided or the direction of the lens of the image sensor is changed. Operation buttons for the operation.

Each button may be clicked with a mouse, but a touch pen method or a touch panel method may be used to simplify the operation.

As described above, the client fixed terminal device 1B detects that a predetermined change (a change in which the presence of an intruder is suspected) has occurred in the situation (garden) around the client's house. The information of the image in the area where the situation has changed is transmitted to the security server 6 as site information. A change in the situation at the site can be detected, for example, by looking at a temporal change in the average level of the image signal (luminance signal) obtained from the camera. In this case, if the screen is partitioned into a large number of regions and the temporal change in the average level of the luminance signal is observed for each region, the change in the situation can be detected more accurately.

Further, as described above, when an intrusion detection detector for detecting whether or not an intruder is present at a place where each camera is photographing is provided, the intrusion detector performs a detection operation for detecting an intruder. May be captured as a change in the situation at the site, and an image obtained from a camera photographing the location where the intrusion detector is installed may be transmitted to the server as site information.

(3) Configuration and Operation of Security Server As shown in FIG. 2, the security server includes a registrant database 6a, an image database 6b, and a helper as databases (DB) for storing various information. It has a database 6c and a participation status database 6d, and executes a program stored in a hard disk or the like (not shown) to perform the operations of S1 to S10 online and to execute the processes P1 to P6 indicated in the rectangular frame. I do.

The registrant database 6a has registered therein the address and ID code of the contracted client. After the client fixed terminal device 1B detects a change in the situation, the image database 6b stores an image (an image including a change in the situation) first transmitted to the security server. The image information stored in the image database 6b is
Each time the client fixed terminal device detects a change in the situation at the site and transmits a new image to the security server, a part of the image is updated. In addition, the helper database 6c includes address information of helper personnel (who has agreed to cooperate as a helper) in accordance with the recruitment performed by the security center, information on the time zone in which the helper cooperates (cooperation time information), content of the cooperation ( Security, nursing, etc.) are registered. Furthermore, the helper database 6 is included in the participation status database 6d.
The participation status of each helper employee, such as the number of requests for cooperation to each helper employee registered in c, the number of past cooperation of each helper employee, and the actual working hours of each helper employee, is recorded.

The security server 6 performs reception S1 of the ID code and image signal transmitted from the fixed terminal device of the client, and performs the client terminal image reception processing P1. In the client terminal image receiving process, the client ID code transmitted from the client fixed terminal device 1B is first referred to the ID code registered in the registrant database 6a to determine whether the client is a contractor. When the confirmation is completed, the information of the image database 6b is updated S2, and the new image information transmitted from the fixed terminal device for the client is stored in the image database 6b together with the current date and time. Write in place. At this time, image data recorded in the image database before a certain period is deleted.

The server 6 performs a client call request S3, and performs a client portable call process P2 for calling the client terminal device 2. In this process P2, a process of transmitting the number of the client portable terminal device 2 to the exchange of the mobile communication network and calling the corresponding portable terminal device 2 is performed. When the client responds to the access from the security server with the mobile terminal device 2 in a talking state, an initial screen on which various menus are prepared is displayed on the screen of the client mobile terminal device 2, and a predetermined screen is displayed on the initial screen. The client is requested to transmit an image by selecting a menu. The security server 6 performs transmission S4 of the latest received image stored in the image database 6b when there is an image transmission request from the client.

The security server transmits the latest image received from the fixed terminal device for the client to the portable terminal device 2 of the client in such a manner, and shows the image to the client, so that the client can provide the client with his / her home (necessary). At the surveillance site),
Prompt for a help request signal.

In the process of performing the client mobile call process P2, the information of the site transmitted from the fixed terminal device for the client is transmitted to the mobile terminal device for the client to prompt the client to return a help request signal. The reply request means is constituted.

The client checks the status of the site requiring monitoring transmitted from the security server on the screen of the portable terminal device 2 and determines that an abnormal event such as intrusion of a suspicious person has occurred at home. , And sends a help request signal to the security server 6. When it is determined that no abnormality has occurred at home, a stop signal for instructing to stop the help request is transmitted from the client portable terminal device to the security server.

FIGS. 4A to 4C show examples of user interface screens displayed on the client portable terminal device 2 by the security server 6. FIG. 4A is an initial screen of a security menu displayed first when the client puts the mobile terminal into a talking state in response to a call from the security server. The initial screen includes “1 client image 1”. , "2 client images 2", "3 security server", "4 help", and "5 end" menus are displayed.

When the client selects "client image 1" on this initial screen, an image transmission request is sent to the security server. When this transmission request is made, the security server 6 transmits the latest image transmitted from the client's home and stored in the image database 6b to the portable terminal device 2 as shown in FIG. Display on the screen. When the client who sees this screen determines that an abnormality has occurred at home, he or she selects "Send" displayed at the lower left of the screen of the portable terminal device, thereby transmitting the help request signal to the security server 6. Let it. If the client cannot determine whether or not an abnormality has occurred based on the screen displayed first, the menu is returned to the initial screen by selecting a “menu” at the lower right of the screen, and then the “2 client image 2” is selected. .

At this time, the security server gives a screen switching command to the fixed terminal device 1B for the client to sequentially switch and transmit the current images (FIG. 4C) respectively captured by a plurality of cameras at the client's home. These images are transmitted to the mobile terminal device 2, and the images of the site are displayed on the monitor screen of the mobile terminal device 2 sequentially in almost real time. As a result, when the client determines that an abnormality has occurred at home, the client selects “Send” and transmits a help request signal to the security server, and when it is determined that the abnormality has not occurred, "Stop" is selected and a stop signal is transmitted to the security server.

The security server also displays a menu screen (not shown) for communicating with the security server when the client selects “3 security server” on the initial screen of FIG. 4A. Accessing the security server on this menu screen allows the client to browse the communication records stored in the management information database (not shown) of the security server. The client is notified of the history of security activities such as whether or not the terminal device 2 has been accessed and whether or not an unusual event has occurred at the client's home and security activities have been performed without noticing. In addition, the client can select “4 help” on the initial screen to display the operation method, and select “5 end” to end the operation.

The security server 6 performs a client portable request receiving process P3 when a signal transmission S5 (see FIG. 2) is received from the client portable terminal device 2. In this process P3, the screen of the mobile terminal device 2 is switched, a command signal is transmitted to the client fixed terminal device 1B, or a helper call request request is made in accordance with the content of the signal transmitted from the client mobile terminal device 2. And various other processes.

When the client selects "2 client screen 2" on the screen of the portable terminal device, a command to switch the screen is given to the fixed terminal device 1B for the client to sequentially switch the images captured by the plurality of cameras. And transmits the transmitted image to the portable terminal device 2 for a client.

When the help request signal is returned from the client portable terminal device 2, the security server makes a helper call request request S6 to perform the helper selection process P4. In this helper selection process, recruit in advance,
From the helper personnel registered in the helper database 6b, a plurality of helper candidates are selected under predetermined conditions,
Referring to the helper's past activity record recorded in the participation status database 6d, at least one helper considered to be optimal is selected. The condition of helper candidate selection is
For example, you must be within a certain distance of the client's home, that the time of the incident coincides with the time when the consent has been obtained from the helper personnel, It is consistent with the agreed content.

FIG. 5 shows an example of an algorithm for selecting a helper.
It was shown to. When following the algorithm shown in FIG.
First, in step 1, a plurality of helper personnel who meet conditions such as being in a place close to the area where the incident has occurred and cooperating with each other are searched from the helper database 6c as helper candidates. . Next, in step 2, the past cooperation status of the helper candidate retrieved is read from the participation status data 6d, and in step 3, helper candidates are extracted one by one in the order of the small number of past cooperation requests. Next, it is determined whether or not the number of past requests for the helper candidate extracted in step 4 is 0. If the number of requests is 0, the process proceeds to step 5 and the candidate is determined as a helper. .

As described above, a candidate whose request number is 0 is determined as a helper preferentially because a newly registered helper candidate (the number of cooperation is naturally zero because the number of requests is zero). Is to be kept in a state of zero forever.

If it is determined in step 4 that the number of requests for the extracted candidate is not 0, it is determined in step 6 whether or not the past cooperation degree of the candidate is equal to or greater than a determination value Kn. Is greater than or equal to the determination value Kn, the process proceeds to step 5 and the candidate is determined as a helper. When it is determined in step 6 that the degree of cooperation is less than the determination value Kn, the process proceeds to step 7 to determine whether there are any candidates for which the conditions have not yet been determined among the candidates searched in step 1. Is determined, and if there are remaining candidates, the process proceeds to step 3 to select one candidate with the next smallest number of requests, and then proceeds to step 4 to repeat the same process as described above. If it is determined in step 7 that there are no more remaining candidates, the process proceeds to step 8 where 1 is subtracted from the value of n to set the determination value to Kn-1, and steps 3 and thereafter are repeated. When these processes are repeated until n becomes 0, the determination value Kn finally becomes K0 (= 0).
If a helper candidate can be identified, a helper will always be decided.

According to the process of performing the processing in FIG. 5, among the helper candidates registered when the help request signal is returned from the client portable terminal device, among the helper candidates having a location near the client's location, Helper selecting means for selecting at least one helper from the helper is configured.

After the helper is determined as described above,
A dispatch request request S7 (see FIG. 2) to the determined helper is made, and a helper / security center calling process P5 is performed.
In this calling process, transmission S8 of a help command requesting that the client go to the home of the client is performed to the fixed terminal device 5A for helper and the portable terminal device 5B for helper having the GPS function, and at the same time, the security center is sent. Also for the terminal device 3 for patrol and the patrol car 4. This help command is a command including geographic information of the client's home.

In the illustrated security server, by these processes, a help command means for transmitting a help command including a dispatch command to the client's location and geographic information of the client's location to the helper terminal device; A patrol car dispatch request means for making a dispatch request is constituted, and these help command means and patrol car dispatch request means,
A security activity requesting process for requesting a security officer (helper and patrol car occupant) to start a security activity when a help request signal is returned from the client portable terminal device by the helper selecting means. Means are configured.

The security server 6 displays an initial screen (menu screen) as shown in FIG. 6A on the display screen of the portable terminal device 5B when the helper puts the portable terminal device 5B into a talking state. The initial screen includes, for example, “1 client map”, “2 security server”, “3 patrol car”, “4 helper position”, “5
By displaying the menu of "Help" and "6 Exit" and having the helper select "1 Client Map",
By displaying the wide area map screen as shown in FIG. 6B and displaying the current position H1 of the portable terminal device and the home H2 of the client on the wide area map displayed on this screen, the helper can determine the destination. To instruct. The security server also displays a detailed map near the client's home as shown in FIG. 6C by allowing the helper to select “details” displayed at the lower left of the wide area map screen in FIG. 6B. Let it.

The security server also causes the screen of the helper portable terminal device to communicate with the security server by selecting “2 security server” on the screen of FIG. 6A. A screen is displayed, and when the helper arrives at the site, the user selects this “2 security server” and causes the helper to report the arrival at the site. Similarly, by selecting "3 patrol cars", communication with the patrol cars can be performed. By selecting "4 helper positions", the current position of the helper is displayed. In the menu of FIG. 6A, “5 help” is selected when an operation is lost, and “6 end” is selected when the operation is ended.

If the determined helper does not accept or the portable terminal device of the helper does not respond, the process returns to step 1 to exclude the helper that did not accept or did not respond, and the helper shown in FIG. Redo the selection process from the beginning.

After the security server receives the image from the fixed terminal device 1B for the client, and performs the client mobile call process P2 in order to transmit the image to the mobile terminal device for the client, If no response is received, the image transmitted from the fixed terminal for the client is transmitted to the terminal for the security center, and the security center person on behalf of the client determines whether there is an error and requests help. A process for returning a signal is performed. Therefore, when the client mobile terminal device does not respond to the program executed by the security server, the image (site information) transmitted from the client fixed terminal device is transmitted to the security center terminal device to transmit the image. There is provided a process for realizing a help request return requesting means for the security center, which prompts a person in charge of the center to return a help request signal.

Similar to the case where the help request signal is returned from the client portable terminal device, the process of selecting a helper is performed when the security center returns a help request signal, and the selected helper has the helper. A help command including a dispatch command to the client's location and geographic information of the client's location is transmitted to the helper terminal device 5.

As shown in the illustrated example, the fixed terminal device 5 is provided as the helper terminal device 5 in addition to the portable terminal device 5B.
When A is provided, a message or news can be transmitted from the security server to the helper staff, so that the helper can be properly managed. In addition, since the helper fixed terminal device can be used to notify each helper staff of the activity status of other helper staff,
Helpers can raise awareness of security activities.

When a help command is given to the portable terminal device for helper 5B as in the above example, the fixed terminal device for helper 5A can be omitted. In some cases, a help command is given to the helper fixed terminal device, so that the helper portable terminal device can be used only for communication with the helper, or the helper portable terminal device can be omitted.

In the above description, a help command is given to the helper and the security center at the same time. However, when a client issues a help request command to the security server, first a patrol request is sent to the security center. Then, a helper selection process may be performed.

(4) Configuration of Security Center Terminal Device As shown in FIG. 7, the monitor of the security center terminal device 3 displays a screen similar to the screen displayed on the monitor of the client fixed terminal device. Be prepared to do it. The display of the house at the center of the screen of FIG. 7 and the display of the camera are the same as those displayed on the monitor of the client fixed terminal device 1B, and include “camera display”, “west”,
The functions of the "North", "South", and "East" buttons are the same as those displayed on the monitor of the client fixed terminal device.

On the monitor screen of the terminal device of the security center, the name and client number of the client are displayed on the upper left, and buttons for "map display", "security server" and "patrol car" are displayed on the right. On the left side of the screen, buttons of “client PC”, “client mobile”, “help PC” and “help mobile” are displayed.

[0110] Clicking "map display" on this screen allows a map of the client's home to be displayed, and clicking "security server" allows information registered in the security server to be displayed. It has become. Further, by clicking "Patrol Car", it is possible to contact the patrol car.

By clicking "Client PC", the client terminal is connected to the client fixed terminal 1B. In this state, "Camera display", "West", "North",
Using the functions of the "South" and "East" buttons, you can monitor images captured by the client's home camera. However, this function works effectively only when the terminal device at home of the client is in the security mode.

By clicking on “portable client”, the user can access the portable terminal device of the client and talk with the client. The user can talk with the terminal device. By clicking "Help PC", the user can access the fixed terminal device 5A for helpers and send necessary messages to the terminal device 5A.

(5) Overall Operation of the System FIGS. 8 and 9 show an example of a flowchart showing the flow of processing in the above security system. A series of processes when following this flowchart is as follows. In step 1, the camera at the client's home detects the suspicious individual, and the image is provided to the client fixed terminal device 1B. If the client fixed terminal device determines from this image that a change in the situation in which a suspicious person is suspected has occurred has occurred, step 2 is performed and the image is transmitted to the security server. The security server records the image data in the database in step 3 and then transmits the image data to the client portable terminal device 2 in step 4. If the transmission is successful in step 5, the client checks the image in step 6 to determine whether a suspicious person has entered. As a result, when the client determines in step 7 that a suspicious person has entered, the process proceeds to step 8 and issues a dispatch command to a patrol car in charge of an area including the site, and rushes to the site (step 9 in FIG. 9). .

If the transmission to the client portable terminal device 2 is not successful in step 5, the image data recorded in the database is transmitted to the security center in step 10, and the person in charge of the security center is notified of the suspicious person. A determination is made as to whether or not an intrusion has occurred (step 11). As a result, when the person in charge determines that a suspicious person has entered, in step 12, the person in charge of the security center sends a help request signal to the security server on behalf of the client. The security server receives this and issues a dispatch command to the patrol car (step 8).

After the security server issues a dispatch command to the patrol car in step 8, the process proceeds to step 13 in FIG. 9 to perform helper selection processing, and issues an instruction to the helper selected to rush to the spot immediately. . When the security server gives a sign indicating that the helper has rushed to the site in step 14, the security server records helper information indicating that the helper has cooperated with the request in the cooperation status database (step 15). Next, in step 16, it is acknowledged that the helper is notified of the map of the client's home (site), and the map information is transmitted to the portable terminal device of the helper, so that the helper is rushed to the site (step 1 in FIG. 9).
7).

When the helper and the patrol vehicle arrive at the site, the helper and the patrol vehicle check the status of the site and let them share the status of the site (step 1).
8, 19), the situation on the site and the result of the processing are reported from the patrol car and the helper to the security server (step 20). Next, the security server records the final status of the event in a management information database (not shown) provided in the security server in step 21, and stores the final status of the event in step 22 in the mobile terminal device for the client and the terminal for the security center. Contact equipment. The security server checks whether or not the helper has actually arrived at the site using the GPS function of the helper portable terminal device, and registers the result.

When the helper arrives at the site before the patrol car, the helper first confirms the situation at the site and informs the suspicious person of the presence of the helper by means such as pressing an intercom and sounding a chime. By letting the helper take such an action, in most cases, the suspicious individual can be abandoned to commit a crime, thereby preventing actual harm such as theft. If the suspicious person does not leave even after informing the suspicious person of the helper, have the suspicious person monitored, wait for the patrol car to arrive, and leave the crew of the patrol car to respond to the suspicious person. . If the suspicious individual has already committed the crime, immediately contact the security center,
In some cases, contact the police. Since helpers are just security collaborators, it is necessary to avoid taking dangerous actions such as confronting helpers and suspicious individuals directly.

In step 7 of FIG. 8, when the client determines that the current event is not an intrusion of a suspicious person and does not return a help request signal, If it is determined that it is not an intrusion and a help request signal is not returned, the process moves to step 21 in FIG. 9 and the security server records the final status of the event in the management information database. (End processing for the event) to the client portable terminal device and the security center terminal device.

(6) Process Performed by Management Terminal Device In the example shown in FIG. 2, the management terminal device 1 installed at the security center 30 or the security server 6
3 is connected to the security server 6 through the LAN, and is connected to the client fixed terminal device 1B, the security center terminal device 3, and the helper fixed terminal device 5A through the WWW server 7 and the Internet 8; The management terminal device performs the processing A to E indicated by the broken line offline. The contents of these processes are as follows (a) to (e).

(A) Client registration processing A When a client makes an application to a security center (in the above example, a security company), the information of the client, which is input through a keyboard or the like by an operator, is stored in a database 6a in the security server 6. Register with.

(B) Helper participation status check processing B When there is an inquiry about the participation status of the helper through a keyboard or the like, the participation status database of the security server is accessed and the past participation status of the helper (number of dispatch requests, Check the number of cooperation, degree of cooperation, etc.).

(C) Cooperator registration processing C The helper personnel who has applied in response to the recruitment are registered in the helper database 6c of the security server. This registration is performed by an input operation of the operator.

(D) Image data storage processing D When there is a request from the client or the security center, the image (the image transmitted from the client fixed terminal device) recorded in the image database 6b of the security server is read. To a recording medium such as FD, MO, CD-R. This record is used as evidence when a lawsuit is filed for an event (incident) that has occurred at the client's home.

(E) Support processing E When a fixed security device for a client inquires about a record of one-day security activities or a record of past activities, it is notified. The security center also sends timely security news to the fixed terminal device for clients and the fixed terminal device for helpers.

In addition to the above processing, the management terminal device 13
Various necessary processes such as calculation of a fee to be paid to the helper and charging of the client are performed offline.

The charge to the client is made according to the contract.
A fixed amount method that collects a fixed amount every month can also be used, and an actual method that calculates based on the number of times image data is transmitted from the client fixed terminal device to the security server and the number of occurrences of events that trigger the helper etc. You can also. The fee to be paid to the helper is calculated according to the activity status such as the number of times the helper is dispatched and the actual working hours.

(7) Other Embodiments of the Present Invention In the above embodiment, a change in the situation at the site is detected by the fixed terminal device for client. However, the fixed terminal device for client and the server are always connected. In this case, a change in the situation at the site may be detected on the server side.

In this case, the security server is provided with status change detecting means for detecting whether or not the status of the monitoring-required site has changed from the site information transmitted from the client fixed terminal device to the security server. The help request reply requesting means provided in the security server includes a site information transmitted from the client fixed terminal device when the status change detection unit detects that a predetermined change has occurred in the status of the site requiring monitoring. It is configured to be transmitted to the client portable terminal device to prompt the client to return a help request signal.

In the above description, the case where the present invention is applied to a security system for preventing a suspicious person from entering a client's home is taken as an example. The present invention can also be applied to a security system or the like that monitors the state of a care recipient in order to protect the patient and dispatches a helper when an abnormality occurs.

In the case of a security system for the purpose of nursing care, after the helper arrives at the site, it is necessary to enter the inside of the house, and it is necessary that the helper has knowledge of nursing care. Select a qualified person such as a doctor, a nurse, a caregiver, etc., and deposit the key of the client's residence with the helper in advance. Thus, when it is necessary to deposit the key of the client's whereabouts with the helper, one or more helpers are determined in advance for each client, and a trust relationship is established between the client and the helper. It is necessary to keep. As described above, when a helper to be dispatched to each client is determined in advance, when a help request signal is returned from the portable terminal device of the client to the security server, the helper terminal shown in FIG.
It is not necessary to perform the helper selection processing as shown in (1), and a predetermined helper may be selected for the client.

A helper fixed terminal device is installed in a relatively large hospital in the region, a key of the client's residence is deposited in the hospital, and a help request signal is returned from the client portable terminal device to the security server. At this time, a help command may be transmitted from the security server to the helper fixed terminal device in the hospital, and a doctor or a nurse may be dispatched from the hospital as a helper.

Further, fixed terminal devices for helpers are installed in a plurality of private hospitals scattered in the area, respectively, and the terminal devices of each hospital and the security server are connected via a communication network. When a help request signal is returned from the security server to the security server, the client sends a help command to a fixed terminal device for helpers in a nearby hospital selected in advance by the client, and the doctor or nurse in the hospital is used as a helper to locate the client. You may be made to express. In this case, the key of the residence of each client is deposited in a nearby hospital selected by the client.

As described above, when a fixed terminal device for a helper is installed in a hospital, the function of monitoring the condition of the monitoring site (sick room) of the client's residence and the state of the sick (pulse, blood pressure, etc.) is provided by the helper. It is preferable to have the terminal device. Layout of the client's residence (location of the sickroom)
Is preferably displayed on the screen of the fixed terminal device for helpers.

In the above embodiment, the television camera is used as the monitoring device for monitoring the site, but information on the site may be obtained using an image sensor other than the television camera. It is preferable to use an image sensor to accurately grasp the information on the site, but in some cases,
The sound generated at the site may be used as the site information to determine whether or not an abnormality has occurred. In addition, when detecting an abnormality such as a sick person or an elderly person, it detects whether the sick person or the elderly person does not move for a certain period of time, or detects whether the sick person or the elderly person responds to a voice call. Thus, the presence or absence of an abnormality can be detected. Further, a monitor for monitoring the pulse, blood pressure, breathing sound, etc. of the sick or elderly may be provided, and information on the state of the sick or old may be obtained from the output of the monitor.

For the purpose of nursing a sick or elderly person, the security portable server calls the client portable terminal device, and when the client asks the client to judge the situation of the care receiver, the client portable terminal device uses the client portable terminal device. It is preferable to make a voice call to the care receiver so that the response can be confirmed. For this purpose, for example, a microphone for detecting the voice of the care-receiver is provided at the site (a hospital room, etc.) and a loudspeaker is provided, and the voice of the client is transmitted from the mobile terminal device for the client to the loudspeaker at the site through the security server. In this case, the voice of the care receiver can be transmitted to the client portable terminal device through the security server.

In the above embodiment, the portable terminal device provided to the helper has the GPS function and the image receiving function. However, a normal portable telephone having neither the GPS function nor the image receiving function can be replaced by a portable terminal for the helper. It may be used as a device. When a normal mobile phone having only a call function is used as a mobile terminal device for a helper, a request for dispatch and geographical information of the site are given to the helper by voice from the security server.

[0137]

As described above, according to the present invention, when a situation changes at a client's location, the information is transmitted to the client's portable terminal device, and whether or not the client itself has any abnormalities has occurred. Is determined, and a security activity is started based on the determination result. Therefore, it is possible to prevent a wasteful security activity from being performed based on a misidentification of the situation at the site.

Further, according to the present invention, when an abnormality occurs in a client's location, a dispatch request is made to a patrol car managed by the security center, and at the same time, a helper having a residence near the client is requested to dispatch. Therefore, when the patrol vehicle arrives late at the site due to traffic congestion or the like, there is an advantage that the helper can arrive at the site first and perform security activities.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an overall hardware configuration of a security system according to the present invention.

FIG. 2 is an explanatory diagram showing a configuration of a security server of a security system according to the present invention, peripheral devices connected to the server, and processing performed by the security server.

FIG. 3 is an explanatory diagram showing an example of a monitor screen of a fixed terminal device for a client installed at a location of a client in the security system according to the present invention.

FIGS. 4A to 4C are explanatory views showing an example of a monitor screen of the client portable terminal device used in the security system according to the present invention.

FIG. 5 is a flowchart showing an example of an algorithm of a helper selection process executed by the security server in the security system according to the present invention.

FIGS. 6A to 6C are explanatory diagrams showing an example of a monitor screen of a portable terminal device for a helper used in the security system according to the present invention.

FIG. 7 is an explanatory diagram showing an example of a monitor screen of a security center terminal device used in the security system according to the present invention.

FIG. 8 is a flowchart showing a part of the overall processing flow in the embodiment of the present invention.

FIG. 9 is a flowchart showing another part of the overall processing flow in the embodiment of the present invention.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Monitoring / terminal device, 2 ... Portable terminal device for client, 3 ... Terminal device for security center, 4 ... Patrol car,
5 ... Helper terminal device, 6 ... Security server, 7 ... W
WW server, 8 ... Internet.

──────────────────────────────────────────────────の Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) H04B 7/26 H04N 7/18 D H04N 7/18 H04B 7/26 E (72) Inventor Yasuo Yamaguchi Tokyo 3-7-16 Mita, Minato-ku, Shibatsunai Co., Ltd. (72) Inventor Masaaki Kurokawa 3-7-16, Mita, Minato-ku, Tokyo Shibatsunai Co., Ltd. (72) Inventor Kazuto Yamamoto 3 Mita, Minato-ku, Tokyo No. 7-16, Shibatori Co., Ltd. (72) Inventor Hironori Otaki 3-7-16, Mita, Minato-ku, Tokyo (72) Inventor Yoshiyuki Hatanaka 3-7-1, Mita, Minato-ku, Tokyo No. Shibatsunai Co., Ltd. (72) Shuichi Sakura, Inventor 3-7-16 Mita, Minato-ku, Tokyo Shibutsunai Co., Ltd. (72) Kenichi Sekine 3-7-16, Mita, Minato-ku, Tokyo Shiba Co., Ltd. Tongnai F-term Note) 5B049 CC45 FF01 GG02 GG06 5C054 DA09 FC01 FF01 GB01 HA18 5C087 AA02 AA37 BB12 BB73 BB74 DD05 DD23 DD24 EE08 EE18 FF01 FF04 FF23 GG66 GG70 GG83 5K067 AA35 BB21 EE16 FF02 FF02 FF02

Claims (16)

[Claims] 1. A monitoring / terminal device installed in a residence such as a client's residence or an office, a portable terminal device for a client carried when the client goes out, a monitoring / terminal device and a portable terminal device for a client. And a security server connected to the security server via a communication network, wherein the monitoring / terminal device detects information of a monitoring site that needs to be monitored in order to achieve security desired by the client. A monitoring device, a status change detecting means for detecting the presence or absence of a change in the status of the monitoring-required site from information on the site detected by the monitoring device, and the status-change detecting device determines a predetermined change in the status of the monitoring-required site. When the client device has a site information transmitting unit that transmits information on the site detected by the monitoring device to the security server when the security device is detected. A security help server for transmitting a site information transmitted from the client fixed terminal device to the client portable terminal device, and prompting the client to return a help request signal. Security system comprising: a reply request unit; and a security activity request processing unit that performs a process for requesting a security officer to start a security activity when a help request signal is returned from the client portable terminal device. . 2. A monitoring / terminal device installed in a residence such as a client's residence or an office, a portable terminal device for a client carried when the client goes out, and a monitoring / terminal device and a portable terminal device for a client. And a security server connected to the security server via a communication network, wherein the monitoring / terminal device detects information of a monitoring site that needs to be monitored in order to achieve security desired by the client. Monitoring device, comprising a client fixed terminal device having a site information transmission means for transmitting the information of the site detected by the monitoring device to the security server, the security server, from the client fixed terminal device Status change detection means for detecting the presence or absence of a change in the status of the monitoring-required site from the transmitted site information; When the detecting means detects that a predetermined change has occurred in the situation of the site requiring monitoring, information on the site transmitted from the fixed terminal device for the client is transmitted to the mobile terminal device for the client, and a help request is issued to the client. A client help request return requesting means for prompting a signal return, and a security activity request process for requesting a security officer to start a security activity when a help request signal is returned from the client portable terminal device. And a security system. 3. The security system according to claim 1, wherein the security officer is a person registered in advance as a helper among persons having a place near the place where the client is located. 4. The security system according to claim 1, wherein the security officer is an employee belonging to an organization contracted by the client for security. 5. A monitoring / terminal device installed at a residence such as a client's residence or an office, a client portable terminal device carried when the client goes out, and a plurality of registered helper personnel are provided. A security system including a helper terminal device, the monitoring / terminal device, a client portable terminal device, and a security server connected to the helper terminal device via a communication network, wherein the monitoring / terminal device includes: A monitoring device that detects information on the site requiring monitoring that needs to be monitored in order to achieve the security desired by the client, and detects whether or not the status of the site requiring monitoring has changed from the information on the site that has been detected by the monitoring device. The monitoring device when the status change detecting means detects a predetermined change in the status of the monitoring required site. A fixed terminal device for a client having a site information transmitting means for transmitting information on the site detected from the security server to the security server, wherein the security server transmits the information on the site transmitted from the fixed terminal device for the client. A help request return requesting means for a client which transmits to the client portable terminal device and prompts the client to return a help request signal;
A helper selecting means for selecting at least one helper from the registered helper staff when a help request signal is returned from the client portable terminal device; and a location of the client in the helper terminal device of the selected helper. And a help command means for transmitting a help command including a dispatch command to the client and geographical information on the location of the client. 6. A monitoring / terminal device installed at a residence such as a client's residence or an office, a client terminal device carried by the client when the client goes out, and a plurality of registered helper personnel. A security system including a helper terminal device, the monitoring / terminal device, a client portable terminal device, and a security server connected to the helper terminal device via a communication network, wherein the monitoring / terminal device includes: A monitoring device that detects information of a site requiring monitoring that needs to be monitored in order to achieve the security desired by the client, and a site information transmitting unit that transmits information of the site detected by the monitoring device to the security server. A fixed terminal for a client having the security server, wherein the security server is transmitted from the fixed terminal for the client. Situation change detection means for detecting the presence or absence of a change in the situation of the scene from the information of the coming scene, and the client fixed when the situation change detection means detects that a predetermined change has occurred in the situation of the scene. A help request return requesting unit for a client that transmits the information of the site transmitted from the terminal device to the client portable terminal device to prompt the client to return a help request signal; and a help request signal from the client portable terminal device. Helper selecting means for selecting at least one helper from among the registered helper personnel when returned, a dispatch command to the client's location to the helper terminal device of the selected helper, and geographic information of the client's location. And a help command means for transmitting a help command including: 7. A monitoring and terminal device installed at a residence such as a client's residence or office, a portable terminal device for a client to carry when the client goes out, and a security for managing a patrol car on which a security officer is on board. Terminal device for security center installed in the center, terminal device for helper to be provided to each of a plurality of registered helper personnel, monitoring / terminal device, portable terminal device for client, terminal device for security center, and terminal for helper A security system including a security server connected to the device via a communication network, wherein the monitoring and terminal device includes a monitoring device that detects information on a site where monitoring is required for a residence such as a residence or an office of the client. A situation change detecting means for detecting the presence or absence of a change in the situation of the site from the information of the site detected by the monitoring device; A fixed terminal device for a client having a site information transmitting unit that transmits the information on the site to the security server when the status change detecting unit detects a predetermined change in the status of the site, wherein the security server is A help request return requesting unit that transmits information on the site transmitted from the client fixed terminal device to the client portable terminal device to prompt the client to return a help request signal, and the client portable terminal device responds. A security center help request return requesting means for transmitting information of the site transmitted from the client fixed terminal device to the security center terminal device when not inviting the security center staff to return a help request signal, A help request signal is returned from the client portable terminal device or the security center terminal device. Processing the turnout request processing means for for causing the call out patrol car whereabouts of the client when it is,
Of the registered helper personnel when a help request signal is returned from the client portable terminal device or the security center terminal device, at least a helper among helper personnel having a residence near the client's residence is included. A helper selecting means for selecting one person, and a help command means for transmitting a help command including a dispatch command to a client's location and geographical information of the client's location to a helper terminal device of the selected helper, system. 8. A monitoring and terminal device installed in a residence such as a client's residence or office, a portable terminal device for a client to carry when the client goes out, and a security for managing a patrol car on which a security officer is on board. Terminal device for security center installed in the center, terminal device for helper to be provided to each of a plurality of registered helper personnel, monitoring / terminal device, portable terminal device for client, terminal device for security center, and terminal for helper A security system including a security server connected to the device via a communication network, wherein the monitoring and terminal device transmits information on a monitoring site that needs to be monitored in order to achieve security desired by the client. A monitoring device to be detected, and site information transmission for transmitting information on the site detected by the monitoring device to the security server A fixed terminal device for a client having a stage, the security server, the situation change detection means for detecting the presence or absence of a change in the situation of the site from the information of the site transmitted from the fixed terminal device for the client, When the situation change detecting means detects that a predetermined change has occurred in the situation of the site, information of the site transmitted from the terminal device for the client is transmitted to the portable terminal device for the client, and help is provided to the client. A client help request return requesting means for prompting the return of a request signal, and transmitting, to the security center terminal device, site information transmitted from the client fixed terminal device when the client mobile terminal device does not respond. To request the security center staff to return a help request signal. Means, dispatch request processing means for performing a process for dispatching a patrol car to the client's location when a help request signal is returned from the client portable terminal device or the security center terminal device; and When a help request signal is returned from the mobile terminal device or the security center terminal device, at least one helper is selected from the registered helper personnel from among the helper personnel who are located near the client's residence. A security system comprising: a helper selecting means; and a help command means for transmitting a help command including a dispatch command to a client's location and geographic information of a client's location to a helper terminal device of the selected helper. 9. The security system according to claim 1, wherein the monitoring device includes an image sensor that detects an image of a site requiring monitoring as information on the site. 10. A monitoring device which detects information on a site requiring monitoring of a residence such as a client's residence or an office, and detects a change in the situation of the site requiring monitoring from information on the site detected by the monitoring device. A security server connected through a communication network to a fixed terminal device for a client having a function of transmitting information on the site detected by the device and a portable terminal device for a client to carry when the client goes out, wherein the client Help request return requesting means for transmitting the site information transmitted from the fixed terminal device to the portable terminal device for the client to prompt the client to return a help request signal; and a help request from the portable terminal device for the client. Process to request security personnel to start security activities when a signal is returned Cormorant and a safety activities request processing means, the server for security. 11. A monitoring device that detects information on a site requiring monitoring of a residence such as a client's residence or an office or the like when the monitoring device detects that a change has occurred in the situation of the site requiring monitoring from information on the site that has been detected. A security server connected through a communication network to a fixed terminal device for a client having a function of transmitting information on the site detected by the device and a portable terminal device for a client to carry when the client goes out, wherein the client Situation change detection means for detecting the presence or absence of a change in the situation of the site from the information on the scene transmitted from the fixed terminal device for use, and the situation change detection means has detected that a predetermined change has occurred in the situation of the site When the site information transmitted from the client fixed terminal device is transmitted to the client portable terminal device, Client status determination request means for prompting the client to return a help request signal, and security for performing a process for requesting a security officer to start a security activity when the help request signal is returned from the client portable terminal device. A security server comprising an activity request processing means. 12. A site information signal is transmitted when a monitoring device for detecting information on a site requiring monitoring of a residence such as a client's residence or an office detects a predetermined change in the status of the site from the detected information on the site. A fixed terminal device for a client having a function, a portable terminal device for a client to be carried when the client goes out, and a helper terminal device for each of a plurality of registered helper personnel are connected via a communication network. A security server, comprising: transmitting a site information transmitted from the fixed terminal device for the client to the mobile terminal device for the client to prompt the client to return a help request signal; When a help request signal is returned from the client portable terminal device, A helper selecting means for selecting at least one helper from among the recorded helper personnel, and a help command including a dispatch command to the client's location and a geographical information of the client's location to a helper terminal device of the selected helper. A security server, comprising: 13. A fixed terminal device for a client having a function of transmitting information on a site which is detected by a monitoring device which detects information on a site where a client's residence or office is required to be monitored, and when the client goes out. A security server connected through a communication network to a portable terminal device for a client to be carried and a terminal device for a helper to be provided to each of a plurality of registered helper personnel. The security server is transmitted from the fixed terminal device for the client. Situation change detection means for detecting the presence or absence of a change in the situation of the scene from the information of the scene, and the client fixed terminal device when the situation change detection means detects that a predetermined change has occurred in the situation of the scene Send the site information sent from the client to the client mobile terminal device and help the client A help request reply requesting means for prompting the return of a request signal, and a helper selecting means for selecting at least one helper from the registered helper staff when a help request signal is returned from the client portable terminal device. And a help command means for transmitting a help command including a dispatch command to the client's location and geographic information of the client's location to a helper terminal device of the selected helper. 14. A monitoring device which detects a predetermined change in the situation of the site from the information of the site detected by a monitoring device which detects information of a site where monitoring is required of a residence such as a client's residence or an office. A fixed terminal device for a client having a function of transmitting information on the spot to be detected, a mobile terminal device for a client to carry when the client goes out, and a security center installed in a security center that manages a patrol car on which a security officer rides. A security server connected through a communication network to a security center terminal device and a helper terminal device to be held by each of a plurality of registered helper personnel, and a site of the site transmitted from the client fixed terminal device. Transmitting information to the client portable terminal device to prompt the client to return a help request signal. Means for requesting a client help request reply, and transmitting the site information transmitted from the fixed terminal device for the client to the terminal device for the security center when the mobile terminal device for the client does not respond to the person in charge of the security center. A security center help request return requesting means for prompting the return of a help request signal to the client mobile terminal device or the security center terminal device when the help request signal is returned from the client patrol car to the client's location. Dispatch request processing means for performing a process for dispatching,
Of the registered helper personnel when a help request signal is returned from the client portable terminal device or the security center terminal device, at least a helper among helper personnel having a residence near the client's residence is included. A helper selecting means for selecting one person, and a help command means for transmitting a help command including a dispatch command to a client's location and a geographical information of the client's location to a helper terminal device of the selected helper, security. Server. 15. A fixed terminal device for a client having a function of transmitting information on a site that is detected by a monitoring device that detects information on a site where a client's residence or office or the like is required to be monitored, and when the client goes out. Communicate with mobile terminal devices for clients who carry them, terminal devices for security centers installed in security centers that manage patrol vehicles on which security staffs ride, and terminal devices for helpers that are assigned to multiple registered helper personnel. A security server connected through a network, wherein the situation change detecting means for detecting presence or absence of a change in the situation of the scene from the information of the scene transmitted from the fixed terminal device for client; and The fixed terminal device for the client when detecting that a predetermined change has occurred in the situation of the site A help request return requesting means for a client for transmitting the information of the site transmitted from the client to the portable terminal device for the client and prompting the client to return a help request signal; and a requesting device for the client when the portable terminal device for the client does not respond. A security center help request return requesting means for transmitting information on site transmitted from a fixed terminal device to the security center terminal device and prompting a person in charge of the security center to return a help request signal; and the client mobile terminal. Dispatch request processing means for performing a process for dispatching the patrol car to the location of the client when a help request signal is returned from the device or the security center terminal device; and the client portable terminal device or the security center. When a help request signal is returned from the Helper selecting means for selecting at least one helper from helper personnel having a location near the client's location among registered helper personnel, and a helper terminal device of the selected helper to the client's location. A security server, comprising: a help command unit configured to transmit a help command including a dispatch command and geographical information of a location of a client. 16. The security server according to claim 10, wherein the site information transmitted from the client fixed terminal device to the security server includes information on a site image.