JP2002024483A - Volunteer activity support system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system which can offer a chance where a person wanting to contribute to other persons can timely meet a person wanting the help of other persons. SOLUTION: The attribute information and the number of obtained points of each of users 14 are registered on a user information data base 26. A service presentation information data base 30 stores the service presentation information received from the users desiring the service presentation. A service presentation information mediation means 32 performs a function to show the service presentation information to the user 14 via the Internet (1), a function to transmit an electronic mail production form and to want production of a proposal mail to a service presenter when a proposal request is inputted from a personal computer 16 of the user 14 (2), a function to transmit an input form to specify a service presenting proposer when the service presenter decides the proposer (3) and a function to register the relevant proposer on the data base 30 as the winner when the service presenter inputs the data for specifing the service presenting proposer (4).

Description

DETAILED DESCRIPTION OF THE INVENTION

[0101]

[0001] 1. Field of the Invention [0002] The present invention relates to a volunteer activity support system, and more particularly to a system capable of giving a mutual help opportunity to a large number of users via the Internet.

[0092]

2. Description of the Related Art In the wake of the Great Hanshin Earthquake of 1995 and the like, the interest of volunteer activities among the general public has begun to increase, and an increasing number of people are willing to help themselves. Currently, those who want to actively participate in volunteer activities, through various routes, their wishes and conditions (activity content and purpose, participation qualifications,
By registering with a volunteer organization that matches the time of detention, you have the opportunity to serve others. However, many people are hesitant about work, studying, and housework, and hesitate to become a full-fledged activity that belongs to a volunteer organization.

[0093]

On the other hand, there are many people who have a desire to use their little feats or spare time to help others easily, and even such small good intentions and kindness greatly help. It is true that there are people. However, since such small good intentions, kindness, or small requests for cooperation are widely scattered throughout the society, there has been a problem that, in the past, service applicants and service recipients cannot meet in a timely manner. was there.

The present invention has been devised in view of the above-mentioned conventional problems in volunteer activities, and allows a person who wants to contribute to another person and a person who seeks help of another person in a timely manner. The purpose is to realize a support system that can provide places and opportunities to meet.

[0056]

In order to achieve the above object, a volunteer activity support system according to claim 1 is provided with a user information storage unit for registering attribute information such as a name and an e-mail address of each user. When service presentation information is transmitted from a storage means for storing the number of points held by each user and a terminal of a user who wishes to provide a service to another user, A service presentation information storage unit that stores the service presentation information in association with the service presenter; a unit that discloses the service presentation information to each user via the Internet; and a user who finds a desired one of the service presentation information. When an application request is input from the terminal of the user, a form for creating an e-mail is transmitted to the terminal of the user, and an application mail addressed to the service presenter is sent. Means for requesting the creation of an application, means for transferring the application mail transmitted from the terminal of the applicant to the terminal of the service presenter, and means for identifying the applicant to be provided with the service from the terminal of the service presenter. Means for registering the applicant in a predetermined storage means as a winner when input is made, and means for decreasing the number of points held by the applicant and increasing the number of points of the service presenter by a certain number It is characterized by having.

A volunteer who wishes to make a contribution to another person can register the information of the service that he or she can provide in the service presentation information storage means so that even a small service can be presented through the Internet. Its existence can be widely announced, and it becomes possible to meet a person who desires to receive the service in a timely manner. In addition, this system not only realizes the distribution of service presentation information, but also allows the applicant (scheduled service recipient) to change the presenter (service recipient) when the promise of service provision is established between the service presenter and the applicant. (The intended service provider). Of course, as a prerequisite, it is required that the number of points held by the applicant is not less than a certain value. That is, by accumulating the points, the right to receive the provision of the service from another user can be obtained. Volunteer activity is basically a free act based on good intentions, but it can be expected to be a guide and encouragement of the activity by being able to earn points by providing services. Until the promise is made between the service presenter and the applicant, the system intervenes and forwards the mail to the other party without directly exchanging e-mail between them,
User privacy can be protected as much as possible.

The volunteer activity support system according to claim 2 is means for, when a question e-mail to the application e-mail is transmitted from the terminal of the service presenter, transferring the inquiry e-mail to the terminal of the applicant, Means for transferring the reply mail to the service presenter's terminal when the reply mail is transmitted from the terminal of the presenter.
If the service presenter is wondering whether to provide the service to the applicant, or if there is more than one application and deciding which applicant to provide the service, the service presenter issues a question, It is helpful to consider the answer to this.

In the volunteer activity support system according to the third aspect, when service presentation information is transmitted from the terminal of the service presenter and stored in the service presentation information storage means, the point of the service presenter is fixed. It is characterized by having means for increasing the number. This makes it possible to encourage uploading of the service presentation information.

The volunteer activity support system according to the fourth aspect stores user information storage means for storing attribute information such as the name and mail address of each user, and stores the number of points held by each user. Storage means for storing service recruitment information when service recruitment information is transmitted from a terminal of a user who wants to receive provision of a service from another user, in association with the service recruiter; Means, means for disclosing the service solicitation information to each user via the Internet, and when an application request is input from a terminal of a user who has found a desired one in the service solicitation information, A means for sending an e-mail creation form to the terminal and requesting the application recruiter to create an application e-mail The means for transferring the received application e-mail to the service recruiter's terminal, and when the data for identifying the applicant who should receive the service is input from the service recruiter's terminal, the applicant is elected The service recruiter is provided with means for registering the applicant in a predetermined storage means, and means for reducing the number of points held by the service recruiter and increasing the number of points for the applicant. This is a pattern in which, contrary to the system of claim 1, a person who seeks service from another person actively transmits information of a service that the person seeks,
Again, it is possible to widely announce one's wishes using the Internet, and it is possible to meet people who can provide the service in a timely manner. Also in this case, it is needless to say that the number of points held by the service recruiter is a certain condition or more.

[0010] The volunteer activity support system according to claim 5 is means for, when a question e-mail for the application mail is transmitted from the terminal of the service recruiter, transferring the question e-mail to the terminal of the applicant. When an answer mail is transmitted from the terminal of the applicant, means for transferring the reply mail to the terminal of the service recruiter is provided.

[0011] The volunteer activity support system according to claim 6, when report information describing an outline or impression of the service is transmitted from a terminal of a user who has been provided with a service from another user, the system is provided. It is characterized by comprising storage means for storing report information in association with the reporter, and means for disclosing the report information to each user via the Internet. By notifying the report of volunteer activities widely via the Internet in this way, it can be expected that other users will be referred to.

[0012] In the volunteer activity support system according to the present invention, when a command for specifying another user and requesting transfer of an arbitrary number of points is input from the user terminal, the number of points of the transfer source user is determined. And means for increasing the number of points of the transfer destination user by the same number. Since points in this system are added by accumulating good intentions, it is of course possible to distribute the points to other users based on good intentions.

[0013] The volunteer activity support system according to claim 8, wherein when a command for requesting new user registration is input from a terminal of a new user registration applicant, a means for transmitting a new user registration form to the terminal, A means for registering the new user registration applicant in the user information storage means when data necessary for new user registration is input from the terminal; and a registered user in the input data transmitted from the terminal. When the data indicating that the user has been introduced is included together with the data specifying the registered user, the points of the registered user are increased by a certain number, and the points of the newly registered user are also fixed. It is characterized by having means for increasing the number. In this way, when a new user is registered by referral, by giving a privilege of acquiring points to both the referrer and the referral, referral registration of friends and acquaintances is promoted, and a circle of good faith is created. It can be expected to expand.

[0014]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS FIG. 1 shows an overall image of a volunteer activity support system 10 according to the present invention, and a center server used by an administrator of the system 10.
A number of personal computers (hereinafter referred to as “PCs 16”) managed by a user 14 using the system 10 are connected to the network via the Internet 18. The center server 12 is a WWW (World Wide Web).
b) It has a server function, mail server function, application server function, database server function, etc.
Further, the configuration may be such that a plurality of workstations and personal computers are connected to a network.

First, an outline of the overall flow of the system 10 will be described. Among the users, those who actively desire to provide some kind of service to other users are provided with a personal computer 16 at home or work. The user accesses the Web site of the center server 12 via the Internet 18 and accumulates information on services that he or she can provide in the system. This service presentation information is disclosed to all users on the electronic bulletin board of the Web site. Other users who browse this bulletin board and find that the service they have been searching for are posted will immediately indicate their intention to apply on the bulletin board. Thereafter, the center server 12 intervenes and exchanges anonymous e-mail several times to adjust conditions between the service presenter and the applicant. As a result, when an agreement is reached between the two parties, the real name and e-mail address of both parties are notified to the other party for the first time, and the process shifts to the actual service providing stage.

On the other hand, among the users, those who are actively searching for the provision of some service from other users, access the website of the center server 12 from the personal computer 16 via the Internet 18, Store the information of the service you want in the system. This service recruitment information will be disclosed to all users on the electronic bulletin board of the website. Other users who browse this bulletin board and find that the services that they can provide are posted, for the time being, indicate their intention to apply on the bulletin board. Thereafter, the center server 12 intervenes and exchanges anonymous e-mails several times as described above, and adjusts the conditions between the service recruiter and the applicant. As a result, when an agreement is established between the two parties, the real name and mail address of both parties are notified to the other party, and the process proceeds to the actual service providing stage, as described above.

The system 10 employs a kind of point system, and when a service is provided between users, a virtual currency called "joy" is transferred from a service receiver to a service provider. It has become. This transfer of "joy" has the meaning of a reward for the provision of the service, but since the act of providing the service by the user is only a bona fide expression, this "joy" is not cashable and only Has the significance of acquiring the right to receive services.

FIG. 2 is a block diagram showing a functional configuration when a user registers as a new member or a registered user checks his / her joy balance among various functions performed by the volunteer activity support system 10. , User information registration means 20
User information search means 22, user information update means 24
And the user information database 26 are used. The user information registration means 20, the user information search means 22, and the user information update means 24 are realized by the CPU of the computer constituting the center server 12 executing predetermined processing according to the OS and the dedicated program. The user information database 26 is stored in a hard disk of the computer.

FIG. 3 is a flowchart showing a processing procedure when a user newly registers in the system 10. First, those who wish to register as a new user,
To access the Web site of the center server 12 via the Internet 18, and select and enter a new member registration from the service menu displayed on the Web page (not shown). In the center server 12 receiving this, (S1
0), the user information registration means 20 is activated and transmits a new registration form (HTML file) to the user's personal computer 16 (S12). On the user's personal computer 16, the input form for new member registration shown in FIG. 4 is displayed on the screen by the function of the browser program. When the user inputs necessary items in the data input items of this form and clicks a “send” button, the input data is sent to the center server 12. In the center server 12 receiving this (S14), the user information registration means 20 confirms that there is no omission in necessary items (S16), and then the user information database 26
The user is registered as a new member (S18). If there is a leak in the input data, a re-input is naturally required (S20).

FIG. 5 shows an example of data items of each record stored in the user information database 26.
Items such as name, nickname (handle name), e-mail address, password, joy meter, etc. are set with No. (user ID) at the top. Among them, "Member N
"o." is automatically set by the system and transmitted to the user's personal computer screen (S22). "Joy meter"
This item describes the point balance held by the user, and “10joy” (10 points) is automatically given from the system 10 at the time of new registration. As will be described in detail later, in this system 10, if any service is received from another user, 2joy is uniformly paid to the other party. You have the right to receive it.

When the user is newly registered by introducing another registered user, 5joy is given to the registered user who is the introducer, and 5joy is further added to the newly registered user. Will be added.
That is, a user newly registered by introduction from a registered user will have 15joy from the beginning. More specifically, the member number, nickname, and e-mail address of the introducer are input in the form "Introduction from a friend ..." in the input form shown in FIG. When the user information registration means 20 recognizes the description of the introduction information (S24), it checks the presence of the member input as an introducer by referring to the user information database 26, and displays 5j on the joy meter of the newly registered user.
At the same time as adding oy, the registered user jo who is the introducer
5joy through the user information updating means 24 to the meter item
Is added (S26). As a result, introduction of a new user by a registered user is promoted, and it is expected that the circle of good intentions will expand.

Each user can check his / her joy meter (point balance) at any time. That is,
The user accesses the website of the center server 12 via the Internet 18 via the personal computer 16 and displays the joy balance confirmation form shown in FIG. 6 on the personal computer screen. Here, when the user inputs his / her member No. and password and clicks a "search" button, the user information search means 22 starts up, checks the user information database 26, and checks the joy of the user.
Display balance.

Also, each user has a joy that he or she owns.
Can be transferred to another registered user, such as a family member, friend, or colleague. That is, the user accesses the website of the center server 12 via the Internet 18 via the personal computer 16 and displays the joy transfer form shown in FIG. 7 on the personal computer screen. Here, in addition to the user's own member number, password, and nickname, enter the member number and nickname of the user to whom joy is to be transferred, and the amount of joy to be transferred (for example, "5" joy), and click the "Send" button. When clicked, the user information updating means 24 starts, and the transfer source user jo
At the same time as subtracting 5joy from the y meter, add 5joy to the joy meter of the transfer destination user.

The transfer of joy is based on the favor of the transfer source user, and it is a rule that the transfer can be performed to anyone at any time. However, in some cases, a limitation can be added. For example, in order to avoid the emergence of a large number of joy collectors for commercial purposes, "
10joy cannot be transferred. " In this case, an item "joy transfer history" is provided in each record in the user information database 26, and when a transfer request of joy is issued from the user, the user information updating means 24 sets
Check the transfer history and confirm that the transfer amount from the same member number is 10j
If it is determined that oy has already been exceeded, it is sufficient to operate to reject the transfer request.

FIG. 8 is a block diagram showing a functional configuration for mediating information between a service provider and a service recipient among various functions performed by the volunteer activity support system 10. 28, service presentation information database 30, service presentation information mediation means 32
The service recruiting information database 34, the service recruiting information intermediary means 36, the user information updating means 24, the user information database 26, and the mail distribution means 38 are used. In the service information registration unit 28, the service presentation information intermediation unit 32, the service recruitment information intermediation unit 36, and the mail distribution unit 38, the CPU of the computer constituting the center server 12 executes a predetermined process according to an OS or a dedicated program. This is achieved by: The service presentation information database 30 and the service recruitment information database 34 are stored in the hard disk of the computer.

FIGS. 9 and 10 are flowcharts showing a processing procedure for matching a user who wishes to provide some service to another user positively with a user who needs this service. It is. First, a user who wishes to provide a service can use the personal computer 16 to access the center server 12 via the Internet 18.
b Access the site and select and enter new service information registration from the service menu displayed on the Web page. From the center server 12 receiving this, (S in FIG. 9)
30), Service information registration form is user's PC
It is transmitted to 16 (S32). On the user's personal computer, a new service information registration form shown in FIG. 11 is displayed on the screen by the function of the browser program. The user enters attribute information such as member number, nickname, password, gender, age, region, etc. in the data input items of this form,
Select and enter the title, genre and content of the service you want to provide, check the box of "I'll do it!" And click the "Send" button. Note that the “genre” is a category assigned according to the content and nature of the service, and “▼” at the right end of the input box.
Click to open the pull-down menu and select the one you think is appropriate. Regarding this genre, a typical one is prepared in advance by the system side (for example, “care”, “translation”, “talking party”, “preparing meals”, “helping moving”, “cleaning” , “Cleaning”, etc.) and “create a new genre” in the pull-down menu, and a new setting can be made on the user side.

In the center server 12 which has received the above service information from the user's personal computer 16 (S34), the service information registration means 28 is activated, necessary items are inputted (S36), and "I do" Is checked (S38), and the input data is stored in the service presentation information database 30 (S4).
0). FIG. 12 shows an example of data items set in the service presentation information database. In addition, the user information updating means 24 is activated, and the joy meter of the user who uploaded the service presentation information is provided with a joy meter for information posting as a reward.
Is added (S42). If there is a leak in the input data, a re-input is naturally required (S44).

The service presentation information stored in the service presentation information database 30 is extracted and shaped by the service presentation information intermediary means 32 and displayed on an electronic bulletin board on the system website. That is, when a user who wants to get help from another person accesses a Web site from his / her personal computer 14 via the Internet 18 and requests browsing of service presentation information (S46), the service presentation information mediating means 32 displays the bulletin board. For web
The page data is transmitted (S48), and the bulletin board shown in FIG.
40 is displayed on the user's personal computer screen.

In the bulletin board 40, the service presentation information is posted in the order of the date and time when the service presentation information was uploaded. By scrolling down the screen, the service presentation information database 30 is displayed.
It is possible to browse the service presentation information stored in the. Also, by selecting a specific genre,
It is possible to narrow down the information necessary for me.

The user checks the titles and contents posted on the bulletin board 40, the area, gender, age, etc. of the service presenter, and a user who wants to receive the service clicks the "Request" button to apply. The center server 12 receiving this (S50 in FIG. 10) transmits a predetermined mail creation form to the personal computer of the applicant (S52), although not shown, and displays it on the screen. The applicant inputs greetings to the service presenter, self-introduction, a situation surrounding the user, and the like in this form, and clicks a send button. This e-mail is not sent directly to the e-mail address of the service presenter, but is received once by the center server 12 to protect the privacy of the user (S5).
4) The message is transferred to the mail address of the service presenter via the mail distribution means 38 (S56). When a plurality of users make a “request” request for one matter, the e-mail from each applicant is transferred to the service presenter.

The service presenter examines the electronic mail transferred from the center server 12 and determines whether to provide a service to the applicant. Of course, when there are applications from a plurality of users, the optimal applicant can be freely selected. In the case where the information cannot be determined only by the text of the sent e-mail due to lack of information, the service presenter can also send a question e-mail.
This question mail is also received by the center server 12 once (S58), and then transferred to the applicant via the mail distribution means 38 (S60). When the reply e-mail is returned from the applicant (S62), the e-mail is immediately transferred to the service presenter by the mail distribution means 38 (S64). After reading this response mail, the service presenter makes a final decision (of course, it is possible to operate so that the e-mail can be exchanged as many times as both parties agree, but the number of times has been limited in advance. Is more desirable for the realization of rapid processing).

First, a service presenter who has decided to provide a service to a certain applicant is referred to a bulletin board 40 shown in FIG.
"Decision" of the service presentation information that you posted above
Click the button. Center server 12 receiving this
Then (S66), the service presentation information mediation means 32 is activated,
The partner identification form shown in FIG. 14 is transmitted to the presenter's personal computer (S68). The service presenter inputs the other party's member number and nickname, own member number and password in the above form displayed on the personal computer screen,
Click the "OK" button.

The service presentation information intermediary means 32 that has received the other party identification data (S70) confirms that the entered password matches the password of the service presenter, and displays the joy meter of the applicant at least two joys. After confirming that there is a balance, "concluded" is recognized and a contract mark is displayed on the bulletin board 40 (S72). For service presentation information with this sign,
Clicking the button will reject the application.
The completed service presentation information is deleted from the bulletin board 40 after 24 hours. Further, the member number of the applicant who has promised to receive the service in the above is registered as a winner in the item of "request status" of the service presentation information database 30 (S73). If there are a plurality of applicants, an e-mail is sent to the applicants who failed to be selected, and this time, unfortunately, the fact that the applicant has been lost is notified.

In the above, if the joy meter of the applicant selected by the service presenter has a balance of less than 2 joy, the present application is naturally rejected. Of course, when you click the "Request" button on the bulletin board 40, check the joy meter of the user,
If it is less than 2 joys, it may be operated to reject the creation of the application mail itself.

When the service provider and the applicant agree on the provision and receipt of the service as described above, the user information updating means 24 moves 2joy from the applicant to the service presenter (S74). . That is,
2joy is subtracted from the joy meter of the applicant, and 2joy is added to the joy meter of the service presenter. The mail distribution means 38 distributes the following confirmation mail to the winning applicant (S76). −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 様 ○ × × Was. If you like, please report later. We'll be expecting you! ! If you do not know this email, please contact us. −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− Addresses are disclosed and allowed to communicate directly with each other.

After the service presenter once uploads the service presentation information to the center server 12, if it becomes difficult to provide the service for some reason, the "delete" button may be clicked on the bulletin board 40. Of course, in this case, the password must be entered as the information poster, so that unrelated persons cannot delete the information without permission.

FIGS. 15 and 16 are flowcharts showing a processing procedure for matching a user who is actively seeking a service from another user with a user who can provide this service. First, the user who wants to receive the service can access the Internet from his personal computer 16.
Access the website of the center server 12 via 18, and
Select and enter registration of new service information from the service menu displayed on the eb page. The center server 12 receiving this (S30 in FIG. 15) transmits a service information registration form to the user's personal computer (S3).
2). On the user's personal computer, the new service information registration form shown in FIG. 11 is displayed on the screen by the function of the browser program. The user enters the member number, nickname, password,
Select and enter the title, genre, and content of the service you want to provide, in addition to attribute information such as gender, age, and region, check the box for "I'm looking for it!" It should be noted that the “genre” can be newly established by the user in the same manner as described above.

In the center server 12 which has received the above service information from the user's personal computer 16 (S34), the service information registration means 28 is activated, necessary items are input (S36), and "!" Is checked (S38), and the input data is stored in the service recruitment information database 36 (S38).
78). FIG. 17 shows an example of data items set in the service recruitment information database. If there is a leak in the input data, a re-input is naturally required (S4
Four). For the user who registered the service recruitment information, 1joy
There is no privilege given.

The service recruitment information stored in the service recruitment information database 34 is extracted and shaped by the service recruitment information intermediary means 36 and displayed on an electronic bulletin board on the system website. That is, when a user who wants to help others accesses a Web site from his / her personal computer 16 via the Internet 18 and requests browsing of service recruiting information (S79), the service recruiting information mediating means 36 displays a bulletin board display. Web
The page data is transmitted (S80), and the bulletin board shown in FIG.
42 is displayed on the user's personal computer screen.

In the bulletin board 42, the service recruitment information is posted in the order of the date and time when the service recruitment information is uploaded. By scrolling down the screen, the service recruitment information database 34 is displayed.
It is possible to browse the service recruitment information stored in the. Also, by selecting a specific genre,
It is possible to narrow down to information necessary for oneself.

The titles and contents posted on the bulletin board 42, the area, gender, age, etc. of the service recruiter are checked, and a user who wishes to provide a service clicks the "I'll do it" button to apply. The center server 12 receiving this (S81 in FIG. 16) omits the illustration,
A predetermined mail creation form is transmitted to the applicant's personal computer (S82) and displayed on the screen. The applicant inputs a greeting to the service recruiter, a self-introduction, his / her special skill, personality, and the like in this form, and clicks a send button.
This e-mail is not sent directly to the e-mail address of the service recruiter, but is sent once to the center server 12 for protection of the user's privacy (S83).
), And is transferred to the mail address of the service recruiter via the mail distribution means 38 (S84). When a plurality of users request "do" for one case, e-mail from each applicant is forwarded to the service recruiter.

The service recruiter examines the e-mail transferred from the center server 12, and determines whether or not to request the applicant to provide a service. Of course, when there is an application from a plurality of users, the optimal applicant can be freely selected. If the information cannot be determined solely by the text of the sent e-mail, the service recruiter can also send a question e-mail. This question mail is also received by the center server 12 once (S85), and then transferred to the applicant via mail distribution means (S86). When the reply e-mail is returned from the applicant (S87), it is immediately transferred to the service recruiter by the mail distribution means 38 (S88). After reading this response e-mail, the service recruiter makes the final decision. (In this case, it is also possible to operate so that the e-mail can be exchanged as many times as both parties agree, but for the same reason as above, It is better to limit the number in advance).

First, the service recruiter who has decided to receive the provision of the service from a certain applicant clicks the "OK" button of the service recruitment information posted on the bulletin board 42 in FIG. In the center server 12 receiving this (S89), the service recruiting information mediating means 36 is activated, and transmits the partner identification form shown in FIG. 19 to the personal computer 16 of the service recruiter (S90). The service recruiter enters the member N of the other party in the above form displayed on the personal computer screen.
Enter your nickname, your member number and password, and click the “OK” button. The service recruiting information intermediary means 36 that has received the other party specifying data is (S
91) After confirming that the entered password matches the password of the service recruiter and confirming that the joy meter of the service recruiter has a balance of 2 joy or more at the moment, Upon recognition, the contract mark is displayed on the bulletin board 42 (S92). Regarding the service recruitment information with this contract mark, application will be rejected even if the "I'll do it" button is clicked. The completed service recruitment information is deleted from the bulletin board 42 after 24 hours. In addition, the member number of the applicant who has promised to provide the service in the above is registered as a winner in the item of "request status" of the service recruitment information database 34 (S93). If there are a plurality of applicants, an e-mail is sent to the applicants who failed to be selected, and this time, unfortunately, the fact that they have been lost is notified.

In the above case, if the joy meter of the service recruiter has less than 2 joy balance, the recruitment case itself is naturally invalidated. Of course, the joy meter of the user may be checked at the time of posting the service recruitment information on the bulletin board 42, and if less than 2 joy, the information may be rejected.

When a service offer / reception agreement is established between the service recruiter and the applicant as described above, 2joy is moved from the service recruiter to the applicant by the user information updating means 24 (S94). . That is,
2joy is subtracted from the joy meter of the service recruiter, and 2joy is added to the joy meter of the applicant. The mail distribution means 38 distributes the following confirmation mail to the applicant (S95). −−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−− 様 ○ × × Was. Thank you for providing the service. If you do not know this email, please contact us. -------------------------------------------------------- Note that, at this stage, the real names and Your email address will be disclosed and you will be allowed to contact each other directly.

After the service recruiter once uploads the service recruitment information to the center server 12, if the provision of the service becomes unnecessary for some reason, the "delete" button may be clicked on the bulletin board. Of course, in this case, the password must be entered as the information poster, so that unrelated persons cannot delete the information without permission.

FIG. 20 is a block diagram showing a functional configuration when the user who has received the service makes a report to other users with appreciation among various functions performed by the volunteer activity support system 10. It is a figure, report information registration means 44, report information database 46, report information posting means
48 and are used. The report information registration means 44 and the report information posting means 48 are realized by the CPU of the computer constituting the center server 12 executing predetermined processing according to the OS and the dedicated program. Also,
The report information database 46 is stored in the hard disk of the computer.

First, a user who wants to report on a service received from another user accesses the website of the center server 12 from his / her personal computer 16 via the Internet 18, and displays a report form shown in FIG. Display. Next, the user enters his / her member number, nickname,
Enter the service provider's member number, nickname, service title and impressions, and click the "Send" button.

In the center server 12 which has received the above-mentioned input data from the user's personal computer, the report information registration means 44 is activated and stored in the report information database 46.
FIG. 22 shows an example of data items set in the report information database 46. The report information stored in the report information database 46 is extracted and shaped by the report information posting means 48, and displayed on the electronic bulletin board on the system website. That is, a user who wants to refer to a service providing activity (volunteer activity) by another user accesses a website from his / her personal computer 16 via the Internet 18 and requests browsing of report information. As a result, the report information posting means 48 transmits the web page data for displaying the bulletin board, and the bulletin board 50 shown in FIG. 23 is displayed on the user's personal computer screen.

The movement of the joy is not limited to the above case. For example, it is possible to operate the system administrator so as to give one joy to a user who has given some opinion or suggestion to the system administrator. In addition, joy can be used not only as a substitute for receiving services provided by other users but also by giving other values. For example, donate 10,000 yen to a user who has earned 1,000 joy as a result of aggressively volunteering with many users, from a previously listed volunteer group to a favorite place with their real name or anonymity Giving you the right to do so. In this case, the 10,000 yen will be borne by the system administrator, but will not be paid directly to the user, but will be paid to those selected by the user from volunteer organizations set by the system administrator However, the purity of volunteer work is not distorted by the transfer of money.

[0051]

According to the volunteer activity support system of the present invention, since the existence of service presentation information and service recruitment information can be widely announced among users through the Internet as described above, it is desired to provide services to others. It is possible to timely match a user with a user who is seeking a service from another person. In addition, it is a condition that a certain number of points is held as a prerequisite for receiving the service, and a certain number of points are transferred from the person receiving the service to the person who provides the service. It can be expected that activities will be activated and a spirit of mutual help will be fostered.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram showing an overall image of a volunteer activity support system according to the present invention.

FIG. 2 is a block diagram showing a functional configuration when a user registers as a new member or a registered user checks his / her joy balance.

FIG. 3 is a flowchart showing a processing procedure when a user newly registers in the system.

FIG. 4 is a layout diagram showing an input form for new member registration.

FIG. 5 is an explanatory diagram showing an example of data items of each record stored in a user information database.

FIG. 6 is a layout diagram showing a joy balance confirmation form.

FIG. 7 is a layout diagram showing a joy transfer form.

FIG. 8 is a block diagram showing a functional configuration when mediating information between a service provider and a service receiver.

FIG. 9 is a flowchart showing a processing procedure when matching a user who wants to actively provide a service to another user with a user who needs the service.

FIG. 10 is a flowchart showing a processing procedure when matching a user who wants to actively provide a service to another user with a user who needs the service.

FIG. 11 is a layout diagram showing a new service information registration form.

FIG. 12 is an explanatory diagram showing an example of data items set in a service presentation information database.

FIG. 13 is a layout diagram showing a bulletin board on which service presentation information is posted.

FIG. 14 is a layout diagram showing a partner identification form.

FIG. 15 is a flowchart showing a processing procedure when matching a user who is actively seeking a service from another user with a user who can provide the service.

FIG. 16 is a flowchart showing a processing procedure when matching a user who is actively seeking a service from another user with a user who can provide this service.

FIG. 17 is an explanatory diagram showing an example of data items set in a service recruitment information database.

FIG. 18 is a layout diagram showing a bulletin board on which service recruitment information is posted.

FIG. 19 is a layout diagram showing a partner identification form.

FIG. 20 is a block diagram showing a functional configuration when a user who has received a service reports to another user.

FIG. 21 is a layout diagram showing a report form.

FIG. 22 is an explanatory diagram showing an example of data items set in a report information database.

FIG. 23 is a layout diagram showing a bulletin board on which report information is posted.

[Explanation of symbols]

 10 Volunteer activity support system 12 Center server 14 User 16 User's personal computer 18 Internet 20 User information registration means 24 User information update means 26 User information database 28 Service information registration means 30 Service presentation information database 32 Service presentation information intermediary means 34 Service recruitment information Database 36 Service recruitment information intermediary means 38 Mail distribution means 40 Service presentation information bulletin board 42 Service recruitment information bulletin board 44 Report information registration means 46 Report information database 48 Report information posting means 50 Report information bulletin board

Claims (8)

[Claims] 1. A user information storage means for registering attribute information such as a name and a mail address of each user; a storage means for storing the number of points held by each user; When service presentation information is transmitted from a terminal of a user who wishes to provide a service, service presentation information storage means for storing the service presentation information in association with the service presenter, and the service presentation information, Means for disclosing to each user via the Internet, and when an application request is input from a terminal of a user who has found a desired one of the service presentation information, a form for creating an e-mail is input to the terminal of the user. Means for sending and requesting creation of an application e-mail addressed to the service presenter; and transmitting the application e-mail sent from the applicant's terminal to the service presenter's terminal. Means for transferring to a predetermined storage means, when there is input from a terminal of the service presenter the data specifying the applicant to provide the service, as a winner. Means for reducing the number of points held by the applicant and increasing the number of points of the service presenter by a certain number. 2. A means for transferring a question mail to the application mail from the terminal of the service presenter to the terminal of the applicant, and a response mail transmitted from the terminal of the applicant. If
2. A volunteer activity support system according to claim 1, further comprising: means for transferring the information to a terminal of a service presenter. 3. The service presenter further comprises means for, when service presenting information is transmitted from the terminal of the service presenter and stored in the service presenting information storage means, increasing a certain number of points of the service presenter. The volunteer activity support system according to claim 1 or 2, wherein: 4. A user information storage means for storing attribute information such as a name and a mail address of each user; a storage means for storing the number of points held by each user; Service recruitment information storage means for storing the service recruitment information when the service recruitment information is transmitted from a terminal of a user who desires to receive the service recruitment information; Means for disclosing information to each user via the Internet, and when an application request is input from the terminal of the user who has found the desired service recruitment information, a form for creating an e-mail is transmitted to the terminal of the user Then, the means for requesting the application recruiter to create an application e-mail and the application e-mail sent from the applicant's terminal If means for transferring, from the service offering's terminal, there is an input of data identifying the applicant should receive the service, the
Means for registering the applicant in a predetermined storage means as a winner, and means for reducing the number of points held by the service recruiter and increasing the number of points of the applicant by a certain number. Characterized volunteer activity support system. 5. A means for transferring a question e-mail to the application mail from the terminal of the service recruiter to the terminal of the applicant, and a response e-mail transmitted from the terminal of the applicant. If
The volunteer activity support system according to claim 4, further comprising: means for transferring the information to a terminal of a service recruiter. 6. When report information describing an outline or impression of the service is transmitted from a terminal of a user who has received a service from another user, the report information is stored in association with the reporter. The volunteer activity support system according to any one of claims 1 to 5, further comprising: storage means for storing the information; and means for disclosing the report information to each user via the Internet. 7. When a command for specifying another user and requesting transfer of an arbitrary number of points is input from a user terminal, the number of points of the transfer source user is reduced and the points of the transfer destination user are reduced. The volunteer activity support system according to any one of claims 1 to 6, further comprising means for increasing the number of the volunteer activities. 8. A means for transmitting a new user registration form to said terminal when a command for new user registration is input from a terminal of a new user registration applicant, and a terminal required for new user registration from said terminal. Means for registering the new user registration applicant in the user information storage means when data is input; and data indicating that an introduction from a registered user has been received in data transmitted from the terminal. Means for increasing the number of points of the registered user and the number of points of the newly registered user when the number is included together with data specifying the registered user. The volunteer activity support system according to any one of claims 1 to 7, wherein: