JP2002024412A - Facility operating system for sleeping room - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a facility operating system for sleeping room, by which a sleeping room facility can be operated according to an operation guidance displayed in a comprehensible language even when a guest for an accommoda tion facility such as hotel is a foreigner. SOLUTION: The facility operating system 1 for sleeping room is provided with a check-in data input device 2 for registering a language to be used by a guest, who checks in the hotel, and a centralized sleeping room facility operation controller 3 for displaying the operation guidance for operating a sleeping room facility 4 in a sleeping room 5 in the language registered in the check-in data input device 2 and operating the sleeping room facility 4 according to that operation guidance 4, and the check-in data input device 2 and the centralized sleeping room facility operation controller 3 for each of guest rooms 5 are connected by a private communication network 6.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a facility operation system for a guest room for a guest to operate a room equipment such as a lighting device, a television or an air conditioner provided in a hotel room such as a hotel or an inn. .

[0002]

2. Description of the Related Art Conventionally, accommodation rooms such as hotels and inns are equipped with various room facilities such as lighting devices, televisions, air conditioners, and world clocks for displaying the current time of major cities in the world. ing. A guest room equipment centralized operation control device for centrally controlling these guest room facilities based on the operation of the guest is generally provided at a bedside or the like. By operating, the guest room equipment can be remotely controlled. On the operation display section of the guest room facility centralized operation control device, operation guidance for operating each guest room facility is displayed in Japanese, so that guests can operate the desired guest room facility according to the operation guidance. Has become.

[0003]

In the above-mentioned centralized operation control device for a guest room facility provided in an accommodation room such as a hotel or inn in Japan, the operation guidance displayed on the operation display section is displayed in Japanese as described above. Is done. However, many foreigners who stay at hotels and inns in Japan have difficulty reading Japanese. Therefore, it is difficult for these foreigners to understand the Japanese operation guidance displayed on the operation display unit of the cabin equipment centralized operation control device, and it is not possible to operate the cabin equipment properly. Therefore, there is a problem that such foreigners often give up proper operation of the guest room facilities and may not be able to spend comfortably in the accommodation room. This problem occurs not only in hotels and inns in Japan but also in foreign hotels and the like.

[0004] Therefore, in the present invention, the facility operation of the accommodation room in which the guests of the accommodation facility such as a hotel can operate the facilities of the accommodation room in accordance with the operation guidance displayed in a language that can be understood even by a foreigner. Providing a system is an issue to be solved.

[0005]

The above object can be attained by the accommodation room operation system described in the claims.

[0008] According to the facility operation system for an accommodation room described in claim 1, when a guest staying at an accommodation facility such as a hotel checks in at the front desk, if the guest is a foreigner, the guest is In order to enter the nationality and the like in addition to the name and address on the check-in card, the front desk clerk registers English as the language used in the language registration means when the entered nationality is, for example, the United Kingdom. In this case, the language setting means causes the operation means to display the operation guidance in English registered in the language registration means. Thus, when the guest enters the accommodation room and attempts to adjust the brightness of the lighting, for example, the brightness of the lighting can be easily adjusted according to the operation guidance displayed in English. Also,
Other guest room facilities can also be operated in accordance with the operation guidance displayed in English.

[0007] According to the accommodation room equipment operation system of the second aspect, the operation guidance displayed on the operation means can be uttered even in the voice of the display language of the operation guidance. Further, the guest room facilities can be easily operated.

According to the third aspect of the present invention, the guest can arbitrarily select the language for displaying the operation guidance with the operation means. The operation guidance can be displayed in the selected language. As a result, even when a plurality of guests using different languages stay in the same room, each guest can display the operation guidance on the operation means in a language that can be understood by himself / herself. Can properly operate the facilities in the accommodation room.

[0009]

Next, an embodiment of the present invention will be described. FIG. 1 shows the overall configuration of an accommodation room equipment operation system 1 that can operate various guest room equipment provided in an accommodation room such as a hotel in accordance with operation guidance displayed in a language understandable by a guest. It is the system system diagram shown.

As shown in FIG. 1, a check-in data input device 2 provided at the reception (reception) of a hotel uses a guest name written on a check-in card when a guest staying at a hotel checks in. , Address, nationality if the guest is a foreigner, number of nights of stay, etc., are input by the staff at the front desk.

[0011] The centralized control of the guest room equipment provided in each accommodation room, for example, the room equipment 4 such as a world clock for displaying the current time of a major city in the world, a lighting device, an air conditioner, and a television. As shown in FIG. 2, a guest room facility centralized operation control device 3 is provided in each accommodation room 5, for example, on the side of a twin bed 8. Each of the guest room equipment centralized operation control devices 3 is provided with an operation display unit 3a, and the operation display unit 3a
, An operation guidance for remotely controlling the guest room equipment 4 is displayed, so that the guest operates the guest room equipment 4 according to the operation guidance displayed on the operation display unit 3a.

The check-in data input device 2 and the guest room equipment centralized operation control device 3 provided in each accommodation room 5 are connected, for example, by a local area network (LAN) 6. The communication device 2 is configured to be able to communicate with the guest room facility centralized operation control device 3 provided in each accommodation room 5. The guest room equipment centralized operation control device 3 and the guest room equipment 4 in each accommodation room 5 are connected via a signal cable 7.

As described above, the operation display unit 3a is provided in each cabin equipment centralized operation control device 3. The operation display unit 3a has a touch switch that can be touched by a human finger on a surface thereof. Therefore, when the touch switch is operated according to the operation guidance displayed on the operation display unit 3a, the operation display unit 3a will be described later. The guest room equipment 4 can be remotely controlled. Therefore, a computer (not shown) built in the cabin equipment centralized operation control device 3
Stores a software program for remotely controlling the guest room equipment 4. The operation display section 3a is formed of a liquid crystal display, and a touch panel having the touch switch is arranged on a surface of the liquid crystal display. A protective panel is provided on the surface of the touch panel. The operation display section 3a is not limited to the liquid crystal display as described above, but may be a cathode ray tube, a plasma display, or the like.

The operation guidance displayed on the operation display section 3a includes, in addition to Japanese, Hangul,
It can be displayed in languages such as Chinese, English, Spanish, German, French, and Italian. Therefore, a computer program (not shown) built in the cabin facility centralized operation control device 3 stores a software program for displaying operation guidance in a specified language.

Next, the operation of the accommodation room equipment operation system 1 will be described. For example, if a British person visits Japan on a business trip and stays at a hotel in Tokyo, write the name, address, nationality (UK), etc. on the check-in card at the check-in counter at the hotel reception desk, and then Hand the check-in card to the person. After confirming the contents of the check-in card, the receptionist checks the room assigned to the guest (for example, 2
The key of the room No. 001) or the magnetic card for entering the room is given to the guest, and the contents of the check-in card are entered into the check-in data input device 2 described above. In this case, since the nationality of the guest is the United Kingdom, the language used by the guest is registered in the check-in data input device 2 as English. Therefore, the check-in data input device 2 corresponds to the language registration means described in the claims.

When the language of use is registered in the check-in data input device 2 as described above, 2001 is transmitted from the check-in data input device 2 via the above-mentioned private communication network 6 in 2001.
A command is issued to the guest room facility centralized operation control device 3 provided in the accommodation room of the number so that the display language of the operation guidance displayed on the operation display section 3a is English.

As described above, the language of the operation guidance displayed on the operation display unit 3a of the cabin equipment centralized operation control device 3 is set to English by the command of the check-in data input device 2, so that the operation display unit 3a Displays a screen as shown in FIG. The operation display unit 3a shown in FIG.
Although not shown, a simple operation explanation for remotely operating the above-mentioned cabin equipment 4 in accordance with the operation guidance is displayed in English in the main display block 13.

As described above, since the simple operation explanation for remotely operating the cabin equipment 4 in accordance with the operation guidance is displayed on the operation display section 3a in English, 200
The English guest entering the No. 1 accommodation room can understand the operation guidance.

When a British guest who enters the accommodation room No. 2001 wants to know the current time in London, he operates the operation display section 3a as follows. At this point, since the language of the operation guidance has already been set to English, the language setting display unit 11 of the operation display unit 3a displays “ENGLISH” as shown in FIG. 3 (the same applies to FIGS. 4 and 5). Surrounded by a double border.

The guest touches the block (world clock block) 12 on the operation display section 3a where the clock is displayed. When the world clock block 12 on which the clock is displayed is touched, a screen as shown in FIG. 4 is displayed on the main display block 13, so that the guest can view the name of a city in the world displayed on the main display block 13. Of "Lond
Touch “on”.

When "London" is touched as described above, the current time in London is displayed on the main display block 13 of the operation display section 3a as shown in FIG.
The guest can see that the current time in London is 9:45 am by looking at the current time in London displayed on the main display block 13. When the guest sets an alarm time such as an alarm clock, the user touches “Tokyo” displayed on the main display block 13 as shown in FIG. 4 and sets the alarm time in a state where the time in Tokyo is displayed. .

FIGS. 6, 7 and 8 show that if the guest is a Chinese who has visited Japan from Beijing, the guest is to enter check-in data in a language based on nationality, that is, Chinese, like the aforementioned British. The operation display unit 3 is registered in the device 2.
In the language setting display section 11 of “a”, “Chinese” is surrounded by a double frame. Further, in the main display block 13 of the operation display section 3a shown in FIG. 6, a simple operation explanation for remotely controlling the above-mentioned cabin equipment 4 according to the operation guidance is displayed in Chinese, though not shown. ing.

When the guest who has visited Japan from Beijing wants to know the current time in Beijing, he operates the operation display section 3a as follows. The guest touches the world clock block 12 on which the clock of the operation display section 3a is displayed. When the world clock block 12 is touched,
Since the screen as shown in FIG. 7 is displayed in the main display block 13, the guest changes the name of "Beijing" in the world city names (displayed in Chinese) displayed in the main display block 13. touch.

When "Beijing" is touched as described above,
As shown in FIG. 8, the current time in Beijing is displayed on the main display block 13 of the operation display unit 3a. You can know that it is time.

When the guest sets an alarm time such as an alarm clock, the user touches "Tokyo" displayed on the main display block 13 as shown in FIG. Set.

FIGS. 9, 10 and 11 are explanatory diagrams when the screen of the operation display unit 3a is displayed in Japanese.
In general, the number of guests staying at hotels in Japan is overwhelmingly Japanese, so the basic language registered in the check-in data input device 2 is Japanese. That is, unless a language other than Japanese is registered in the check-in data input device 2, the screen of the operation display unit 3a is displayed in Japanese. Further, in the main display block 13 of the operation display section 3a shown in FIG. 9, a simple operation explanation for remotely operating the above-mentioned cabin equipment 4 according to the operation guidance is displayed in Japanese, though not shown. ing.

When the guest wants to know the current time in Japan, he operates the operation display section 3a as follows. The guest touches the world clock block 12 on the screen of the operation display unit 3a shown in FIG. When the world clock block 12 is touched, a screen as shown in FIG. 10 is displayed on the main display block 13, so that the guest can see “Tokyo” among the world city names displayed on the main display block 13. Select

When "Tokyo" is selected as described above, the present time of Tokyo is displayed on the main display block 13 of the operation display section 3a as shown in FIG. Looking at the displayed time in Tokyo, you can know that Japan is now 5:00 pm.

When the guest sets an alarm time such as an alarm clock, the main display block 13 shown in FIG.
The alarm time can be set on the screen displayed in.

On the screen of the operation display section 3a, in addition to the world clock block 12 described above, a lighting device block 14,
Music selection block 15 and television block 16
Is displayed. Hereinafter, operations of the lighting device, the music selection device, and the television will be briefly described. It should be noted that the language of the operation guidance displayed on the operation display unit 3a is, of course, the language registered in the check-in data input device 2 described above.

When the guest touches the illuminating device block 14 of the operation display section 3a, for example, in order to adjust the brightness of the wall light (wall illuminating lamp), the image of each illuminating lamp in the accommodation room is displayed on the main display block 13. To be displayed, the guest touches the wall light image. As a result, the main display block 13 switches to a screen for adjusting the brightness of the wall light. When the guest performs an operation for adjusting the brightness of the wall light on this screen, the brightness of the wall light is adjusted.

If the guest wants to listen to classical music of Mozart, for example, if he touches the music selection block 15, a plurality of music genres are displayed on the main display block 13. Touch. As a result, the names of a plurality of classical music composers are displayed on the main display block 13, and when the guest touches Mozart, the representative music composition of Mozart is displayed. Touch the song name you want to listen to. When a song name is thus selected, the song is played from the speaker.

Also, if the guest wants to watch, for example, CNN television in the United States, the television block 1
When 6 is touched, a screen for selecting either domestic broadcasting or overseas broadcasting is displayed on the main display block 13, so when the guest selects overseas broadcasting, a plurality of country names are displayed. When the guest selects the United States from among them, the names of a plurality of broadcasting companies in the United States are displayed in the main display block 13, and when the CNN broadcast is selected from among them, the CNN broadcast is provided on the television set provided in the guest room. Can be seen.

As described above, by operating the operation display section 3a of the cabin facility centralized operation control device 3, the world clock,
Although the operation of the lighting device, the music device, and the television has been described, it is also possible to operate the guest room facilities such as an air conditioner, a radio, and a curtain facility.

Further, in order to make the operation guidance displayed on the operation display section 3a utter in the same language as the display language, the cabin equipment centralized operation control device 3 is provided with an operation guidance sound generation device. Thereby, the guest can operate the guest room facilities more easily.

When the user touches each language on the language setting display section 11 displayed on the operation display section 3a, the language of the operation guidance displayed on the operation display section 3a is switched to the touched language. A software program is stored in the computer of the cabin equipment centralized operation control device 3. Therefore, even when a plurality of guests using different languages stay in the same room, each guest can display the operation guidance on the operation display unit 3a in a language understandable by himself / herself. Each guest can easily operate the guest room facilities.

In the above description of the embodiment, an example of the facility operation system 1 for a guest room installed in a hotel in Japan has been described. Can also be installed at accommodation facilities.

[0038]

According to the present invention, it is possible to operate the guest room facilities in accordance with the operation guidance displayed in a language understandable even if the guest staying at the accommodation facility such as a hotel is a foreigner.

[Brief description of the drawings]

FIG. 1 is a system diagram showing a configuration of a facility operation system in a lodging room.

FIG. 2 is a layout view of a cabin equipment centralized operation control device in a guest room.

FIG. 3 is a screen display diagram of an operation display unit of the cabin equipment centralized operation control device.

FIG. 4 is a screen display diagram of an operation display unit of the cabin facility centralized operation control device.

FIG. 5 is a screen display diagram of an operation display unit of the cabin equipment centralized operation control device.

FIG. 6 is a screen display diagram of an operation display unit of the cabin facility centralized operation control device.

FIG. 7 is a screen display diagram of an operation display unit of the cabin equipment centralized operation control device.

FIG. 8 is a screen display diagram of the operation display unit of the cabin facility centralized operation control device.

FIG. 9 is a screen display diagram of the operation display unit of the cabin equipment centralized operation control device.

FIG. 10 is a screen display diagram of an operation display unit of the cabin facility centralized operation control device.

FIG. 11 is a screen display diagram of an operation display unit of the cabin facility centralized operation control device.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Equipment operation system of accommodation room 2 Check-in data input device 3 Central operation control device of guest room equipment 3a Operation display part 4 Room equipment 5 Accommodation room 6 Local communication network 11 Language setting display part 12 World clock block 13 Main display block 14 Lighting device Block 15 Music selection block 16 Television block

Claims (3)

[Claims] Claims 1. An accommodation room operation system for a guest to operate guest room equipment provided in the accommodation room of an accommodation facility, wherein a language used by the guest who has checked in to the accommodation facility is registered. Language registering means, operating means for displaying the operation guidance for operating the guest room equipment, and operating the guest room equipment based on the operation guidance, and the operating language registered in the language registering means, A facility operation system for an accommodation room, comprising: a language setting unit for displaying the operation guidance on the operation unit. 2. The facility operation system according to claim 1, wherein the operation guidance is displayed by voice. 3. The accommodation room operation system according to claim 1, wherein a language in which the operation guidance is displayed can be switched by the operation means.