JP2001290876A - Lent article process planning device, lent article supply system, lent article process control system, and lent article stock control system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To perform process control and stock control by a system which collects, washes, and lends again washable articles such as clothes by grasping lending cycles and collection cycles by customers. SOLUTION: An ID is fitted to the lent article. An ID number is recorded on the ID tag and a lending date and time, a customer name, etc., are recorded each time the article is lent; when it is collected, the record items are read by a reader writer and inputted to a management device composed of a computer together with the collection date and time. The management device calculates lending cycles and collection cycles by customers to calculate features by the customers, and then generates a process plan and perform process management and stock management.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a rental item process plan creation device, a rental item process management system, and a rental item supply system for collecting and cleaning out rental items such as lent clothes, and then renting out to customers again. , And rental goods inventory management system.

[0002]

Among the goods rental business, there is a linen supply business which lends clothes, for example, uniforms worn by doctors and nurses in hospitals or uniforms worn by employees in restaurants and hotels. There is. The system rents out uniforms to customers such as hospitals, restaurants and hotels, collects and cleans them when they become dirty, and rents them out again to customers. In such a linen supply business, if the uniforms to be collected and lent to be rented, the collection date and time and the date and time of lending are known in advance, etc. It is easy to make a process plan that matches the date and time, and the equipment such as a washing machine can be operated efficiently.

[0003] The number of uniforms to be lent is prepared to some extent with a margin. If the number of uniforms to be lent is large, the number of uniforms to be lent is satisfied by adding uniforms prepared as spares to the collected and cleaned uniforms. In such cases, the number of days from lending to collection,
If the number of days stored in the warehouse can be ascertained, the number of uniforms to be kept in reserve can be kept to a minimum.

[0004] The present invention has been made in view of the above circumstances, and an object of the present invention is to provide a rental product capable of grasping a lending cycle and a collection cycle for each customer or each lending product and performing a process plan and inventory management. An object of the present invention is to provide a process plan creation device, a rental item supply system, a rental item process management system, and a rental item inventory management system.

[0005]

According to the present invention, the lending cycle or collection cycle for each customer and / or lending article can be determined from the lending date or lending date and time of the lending article and the collection date or collection date and time. When cleaning a rental item, it is easy to make a process plan according to the lending date and time, and it becomes easy to manage the process, and by taking into account the capability of the cleaning device, a more detailed process plan can be made, In addition, inventory management becomes easier.

[0006]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment in which the present invention is applied to the linen supply industry will be described below with reference to the drawings. First, the linen supplier organization has a sales department,
Includes collection and delivery department, factory department, and warehouse department. The sales department accepts rentals of uniforms from customers such as hospitals, restaurants, and hotels. The collection and delivery department collects uniforms from customers and delivers cleaned uniforms to customers. As shown in FIG. 4, the factory department wash, dry, iron and finish the uniforms collected (received) from the customer, and finally inspect and send the accepted products to the next warehouse department.
The warehouse department stores and stores cleaned uniforms in the warehouse, stores newly purchased uniforms as spares,
Supplying uniforms to be delivered (shipped) to customers to the collection and delivery department.

As shown in FIG. 8, an ID tag 2 as an ID medium is attached to a uniform (rental item) 1 lent by a linen supplier to a hospital or hotel. The ID tag 2 is formed in a thin and small-diameter coin shape or a small and thin sheet shape, and is attached to an inconspicuous portion of the uniform 1 by being sewn or adhered in a bag.

FIG. 5 shows a management system for a linen supplier. The management system is built around a management device 3 composed of a computer as a management means, and the management device 3 is connected to terminal devices 4 to 7 composed of computers installed in the above-described departments. I have.
The management device 5 in the factory section has reader / writers 8 and 9 provided at the entrance (receiving part) and exit of the factory section, and the management device 6 in the warehouse section has two units provided at the entrance and exit of the warehouse section. Reader / writers 10 and 11, management unit 7 for collection and delivery department
Is connected to one reader / writer 12 provided in a delivery unit (shipping unit) to the customer. Although not shown, the management device 3 and the terminal devices 4 to 7 are provided with input means such as a keyboard and a mouse, a display as a display means, a printer as a printing means, and the like.

The reader / writers 8 to 12 are the uniform 1 IDs.
It communicates with the tag 2 by radio waves. Here, the electrical configuration of the ID tag 2 and the reader / writers 8 to 12 will be described. First, FIG. 6 shows an electrical configuration of the ID tag 2. As shown in FIG. 6, the ID tag 2 includes an antenna coil 13 for transmitting and receiving a radio signal, a resonance capacitor 14,
A control IC 15 and a smoothing unit 16 are provided. The control IC 13 includes an MPU (microprocessor unit) 17 as a control means, a rectifier 18, a modem 19,
The semiconductor elements constituting the memory section 20 and the like are integrated into one chip. In this case, the memory unit 20 has a ROM in which an operation program is stored, and an erasable non-volatile memory such as an EEPROM for temporary storage.

The antenna coil 13 is connected in parallel with the resonance capacitor 14 to form a resonance circuit, and a predetermined high frequency power radio signal is transmitted from the reader / writers 8 to 12 as external devices. When it comes, it receives this and supplies it to the rectifier 18. The rectification unit 18 includes the smoothing unit 1
6 together with the power supply circuit for operation, rectifies the electric wave signal for electric power transmitted from the resonance circuit, and
DC power at constant voltage (operating power)
And supply it to the MPU 17 and the like.

Signals such as data transmitted from the reader / writers 8 to 12 are transmitted by being superimposed on electric power radio signals. The signals are demodulated by the modulation / demodulation unit 19 and supplied to the MPU 17. Can be The MPU 17
It operates in accordance with the operation program stored in the ROM of the memory unit 20, executes processing corresponding to a signal input from the modem unit 19, and stores received data in the memory unit 20.
Or the data is read from the memory unit 20 and modulated by the modulation / demodulation unit 19, and transmitted as a radio signal from the antenna coil 13.

In such an ID tag 2, the EEPROM of the memory unit 20 has an ID tag as shown in FIG.
As the D information, an ID number, product information, operation information, customer information, and the like are recorded. Details of the product information, operation information, and customer information are shown in FIG. The merchandise information indicates the contents of the uniform 1 to which the ID tag 2 is attached, and is composed of various data such as a type, a type for men and women, a color, a size, and a type of cloth. The operation information indicates items related to the lending of the uniform 1, the input date and time indicating the date and time when the item was newly purchased and first delivered to the warehouse, the lending date and time indicating the date and time when the item was lent to the customer, and collected from the customer. It consists of a collection date and time indicating the date and time. In the customer information, the name of the customer who is the lender is recorded, and in some cases, the name of the wearer can also be recorded.
In this case, of the product information, the type (indicating the product type), the type of cloth, and the customer information are the cleaning information. The type and the type of cloth are used as criteria for determining the necessity of drying after washing and ironing, and the customer name and the wearer's name are used as criteria for determining the degree of dirt (washing time) according to the type of business.

FIG. 7 shows the electrical configuration of the reader / writers 8-12. As shown in FIG.
Is a MPU 21 as a control unit, a transmitting unit 23 having a transmitting antenna 22, and a receiving unit 2 having a receiving antenna 24.
5, a memory unit 26, and the like. Also, MPU21
Is connected to an operation unit 27 composed of key switches and a display unit 28 composed of a liquid crystal display.

The MPU 21 of the reader / writers 8 to 12
When communicating with the D tag 2, first, the carrier signal is modulated by the transmission unit 23 and converted into a power radio signal by the transmission antenna 22.
Then, the data to be transmitted is modulated by the transmission unit 23 so as to be superimposed on the power radio signal, and transmitted from the transmission antenna 22.

The radio signal transmitted from the ID tag 2 is received by the receiving antenna 24, demodulated by the receiving unit 25, and discriminated as data. And MPU21
Stores the data demodulated by the receiving unit 25 in the memory unit 26 and inputs the data to each of the terminal devices 5 to 7.

The reader / writers (reading means, writing means) 8 to 12 acquire the movement information of the uniform 1. Specifically, the reader / writer 8 on the entrance side of the factory section reads various information from the ID tag 2 of the uniform 1 collected from the customer by the collection and delivery section and received in the factory section, and reads the information at the date and time (collection date and time). ) Is input to the terminal device 5. The reader / writer 9 on the shipping side of the factory section reads the ID number from the ID tag 2 of the uniform 1 sent from the factory section to the warehouse section, inputs the ID number to the terminal device 5, and stores the ID number in the memory section 20 of the ID tag 2. It instructs to add 1 to the number of cleanings. The terminal device 5 receives the arrival information given from the reader / writer 8 and the reader / writer 9
The quantity of the uniform 1 under cleaning is acquired from the shipping information given by the user and input to the management device 3.

The reader / writer 10 at the entrance of the warehouse section
ID of the uniform 1 that was cleaned in the factory department and sent to the warehouse department, or the uniform 1 that was newly purchased and stored in the warehouse
Various information is read from the tag 2 and input to the management device 6. The reader / writer 11 on the exit side of the warehouse section reads various information from the ID tag 2 of the uniform 1 passed from the warehouse section to the collection and delivery section to lend to the customer, and inputs the information to the management device 6. Then, the management device 6 communicates with the reader / writer 10
Based on the information input from (11) and (11), the type and number of the uniforms 1 stored in the warehouse are calculated (stock information obtaining means) and input to the management device 3.

The reader / writer 12 in the pickup / delivery section reads the ID number and product information from the ID tag 2 of the uniform 1 to be delivered (shipped) to the customer, inputs the information to the terminal device 7, and inputs the information to the terminal device 7 this time. Write the lending destination name (customer name), delivery date and time (lending date and time), etc. In the present embodiment, it is assumed that the reader / writers 8 to 12 have a clock function and always keep the current date and time, and the date and time to be written in the ID tag 2 are based on their own date and time.

In the above configuration, when the sales department receives an order for lending uniforms from the customer, the name of the customer, the scheduled lending date, the type, size, type, male, The user inputs rental request information such as color for each woman, and the rental request information is provided from the terminal device 4 to the terminal devices 6 and 7 of the warehouse department and the collection / delivery department via the management device 3. The terminal device 3 in the warehouse section unloads the uniform 1 from the warehouse based on the rental request information, and the person in charge of the collection and delivery section delivers the uniform 1 sent from the warehouse to the customer specified by the terminal device 7. I do. At this time, the reader / writer 12 reads the ID number and the product information from the ID lag 2 of the uniform 1 carried out of the warehouse, transmits the same to the terminal device 7, and writes the lending date and time in the ID tag 2.

When the uniform 1 collected from the customer arrives in the factory section, the reader / writer 8 at the entrance of the factory section receives the ID number, product information, operation information, customer information from the ID tag 2 of the received uniform 1. The information and the like are read and input to the terminal device 5 (collection time recording means) together with the read date and time (collection date and time). Then, the terminal device 5 gives various types of information input from the reader / writer 8 to the management device 3.

[0021] Such various information is given to the management device 3 every time the uniform 1 is rented out to the customer and collected.
The management device 3 uses the ID number, customer name, lending date and time, and collection date and time given multiple times for each customer or for each uniform,
Alternatively, a cycle is calculated for each customer and each uniform 1 (specific uniform to be lent to a specific customer) (cycle calculating means). Here, the cycle is a lending cycle that is the date and time from lending to the next lending, a collection cycle that is the date and time from the arrival to the next lending, and the like.

Based on the ID number, the customer name, the lending date and time, the collection date and time, and the above-mentioned cycle, the management device 3 determines whether the loan is collected periodically for each customer or whether the number of loans per transaction is determined. Data such as collection time and lending time, collection day and lending day, etc. are calculated (management data calculation means).
Based on the management data as described above, the management apparatus 3 rents the customer A irregularly, for example, as shown in FIG. 2A, but collects it at 6:00 pm and rents it at 6:00 am The feature is that the number of loans at that time is fixed but there are many types. Further, as shown in FIG. 2B, the management device 3 periodically rents the customer B on a schedule of collecting it on Monday and renting it on Thursday three days later. Is indeterminate but has few types.

The management device 3 determines that the customer A does not need to have any inventory because the loan is irregular and the number of types is large, but the number of loans is small. Since lending is irregular and the number of lending may be large,
Judge that it is necessary to have inventory for the rented uniform (inventory management). In addition, the management device 3 determines the life of the uniform 1 from the date and time when the ID tag 2 of each uniform 1 is inserted and the number of times of cleaning, and determines that the uniform 1 has expired to discard it. The information on the stock is input from the management device 3 to the terminal device 6 of the warehouse department, and the person in charge of the warehouse department checks the stock quantity of various uniforms based on the stock management information. Arrange to purchase a new uniform.

Further, with regard to customers who have newly started a transaction, some of the customers who have been
If there is a customer of the same business type, it is possible to estimate a new customer cycle based on cycle information of customers who have been trading before that, and to estimate how much inventory should be kept.

Further, the management device 3 manages the process from the collection of the uniform to the re-lending thereof in consideration of the relationship with another uniform which will be collected, based on the management data. A process management table was created to determine when the uniforms collected from customers had to be cleaned and when they should be handed over from the warehouse department to the collection and delivery department. 8
Confirm by input information from. And when it does not progress according to the process management table, each of the terminal devices 4 to
7 is displayed.

Further, the management device 3 makes a daily process plan in the factory section based on the above management data, and for example, as shown in FIG.
Cleaning the uniforms collected from customer C from 6:00 am to 0:00 pm,
Then, a process plan table for cleaning the uniform collected from the customer A between 6:00 pm and 0:00 pm is prepared (process plan preparing means).

In this case, based on the cleaning information such as the type of the uniform, the type of cloth, the name of the customer, and the name of the wearer, the degree of dirt on the uniform, whether the uniform does not require a drying step, and whether the uniform does not require an ironing step. No, etc., and the process plan table based on this and the capacity of each process calculated from the pre-input cleaning device, that is, the capacity and number of washing machines and dryers, the number of ironing workers, etc. Create In this way, a more accurate process plan can be established. In addition, based on this process plan, we will change the staffing, request cooperation for overtime work, and arrange part-time jobs.

When the uniforms are collected, the process plan table is input from the management device 3 to the terminal device 5 in the factory section. The person in charge of the factory section creates a work procedure plan for the collected uniform based on the process plan table, and performs a cleaning operation of the collected uniform based on the plan. In this case, instead of washing the collected uniforms in order, the order of cleaning is determined based on the priority according to the customer's desired lending time. For this reason,
With regard to high-priority uniforms, washing can be completed early to prepare for lending, thereby satisfying customer requirements.
This priority can be determined by, for example, writing the delivery date in the ID tag 2 when the delivery date is designated by the customer.

Further, it is not that the uniforms collected from another customer are not washed until the uniforms collected from a certain customer are completely washed, and the amount of uniforms collected from a certain customer is not large. If there is a uniform collected from another customer, you can wash it first, and after that, you can make a process plan such as washing the uniform collected from a certain customer, such as a washing machine, dryer, iron, etc. Equipment can be used efficiently.

The present invention is not limited to the embodiment described above and shown in the drawings, but can be extended or modified as follows. I by the reader / writer 8 of the factory section
The collection date and time may be written in the D tag 2, and the lending date and time and the collection date and time may be read by the reader / writer 10 in the warehouse section. The calculation of the cycle and the process management and inventory management based on the cycle may be performed by the terminal device 5 in the factory section and the terminal device 6 in the warehouse section, respectively. The input date and time, the loan date and time, and the collection date and time may be the input date, the loan date and the collection date.

[Brief description of the drawings]

FIG. 1 shows an embodiment of the present invention, and is a schematic diagram of information recorded on an ID tag.

FIG. 2 is a diagram for explaining an example of a lending characteristic of a customer;

FIG. 3 is a diagram showing an example of a process management table.

FIG. 4 is a diagram showing a process order from arrival to shipment.

FIG. 5 is a block diagram showing an overall schematic configuration.

FIG. 6 is a block diagram showing an electrical configuration of the ID tag.

FIG. 7 is a block diagram showing an electrical configuration of a reader / writer;

FIG. 8 is a front view of a uniform.

[Explanation of symbols]

In the figure, 1 is a uniform (rental item), 2 is an ID tag, 3 is a management device (cycle calculation means, process plan creation means, management means), 5 is a terminal device (collection time recording means), 8 is a reader / writer ( Reading means) and 12 are reader / writers (writing means).

Claims (5)

[Claims] 1. An apparatus used for a system that repeatedly collects and rents clothes and the like from a customer, cleans them, and then rents them to the customer again. A readable / writable ID tag in which cleaning information on the lent item is written, and a writing unit that writes operation information such as a customer name, a lending date or a lending date and time of the lending item to the ID tag, Reading means for reading the ID information, the cleaning information and the operation information from the ID tag, collection time recording means for recording the collection date or collection date and time of the loaned item in association with the ID information, and reading by the reading means The collected ID information and the operation information, and the collection date or the collection date and time recorded by the collection time recording means. Cycle calculation means for calculating cycle information for each customer and / or for each rental item based on the cycle information calculated by the cycle calculation means, the cleaning information read by the reading means, and And a process plan creating means for creating a plan relating to the work procedure of the cleaning process based on the work capability of the cleaning device for cleaning the loaned item. 2. A rental item supply system using the process plan creation device according to claim 1, wherein the process plan creation means is executed after collecting the loaned item, and a cleaning process for the collected loaned item is performed. A rental item supply system, wherein an operation procedure plan is created, and a cleaning process is performed on the collected rental item based on the created plan. 3. A system in which a rental item such as clothing is collected from a customer, cleaned, and then lent to the customer again, wherein the ID information is written in the rental item, and the ID information is readable and writable. ID tag; writing means for writing operation information such as a customer name, a lending date or a lending date and time as a lending destination of the lending article to the ID tag; and reading means for reading the ID information and the operation information from the ID tag A collection time recording unit that records a collection date or a collection date and time of the loaned item in association with the ID information; a record of the ID information and the operation information read by the reading unit; and a record of the collection time recording unit. A cycle for calculating cycle information for each customer and / or each rental item based on the collected date or the collected date and time. A rental item process management system comprising: a calculation unit; and a management unit that manages a process from collecting the loaned item to lending it again based on the cycle information calculated by the cycle calculating unit. . 4. A system in which a rental item such as clothing is collected from a customer, cleaned, and then lent to the customer again, wherein the ID information is written in the rental item, and the ID information is readable and writable. ID tag; writing means for writing operation information such as a customer name, a lending date or a lending date and time as a lending destination of the lending article to the ID tag; and reading means for reading the ID information and the operation information from the ID tag A collection time recording unit that records a collection date or a collection date and time of the loaned item in association with the ID information; a record of the ID information and the operation information read by the reading unit; and a record of the collection time recording unit. A cycle for calculating cycle information for each customer and / or each rental item based on the collected date or the collected date and time. A calculation unit, on the basis of the cycle information calculated by the cycle calculation unit, rent goods inventory management system comprising anda management unit that performs inventory management of the loan products. 5. A system in which a rental item such as clothing is collected from a customer, cleaned, and then lent to the customer again, wherein a cycle of the rental item is calculated, and the calculated cycle information and the loan A rental item supply system that creates a work procedure of a cleaning process by a computer based on cleaning information attached to an item and a work capability of a cleaning device for cleaning the loan item, and performs cleaning based on the created result. .