JP2000348050A - Article information providing method and its implementation device, and recording medium where processing program thereof is stored - Google Patents

Abstract

PROBLEM TO BE SOLVED: To propose articles matching TPO and to contribute to customer acquisition and the sales promotion of articles by deciding the group that a customer belongs to and narrowing down articles according to the group properties. SOLUTION: For example, a coupon issuing machine 10 has a group deciding processing part 100, an article narrowing-down processing part 101, and an information providing processing part 102. The group deciding processing part 100 checks the surnames, number, and sexes of customers and also decides the groups that the customers belong to when article information is provided, the article narrowing-down processing part 101 narrows down articles according to the properties of the groups that the customers belong to and taste properties of the customer individuals when the article information is provided, and the information providing processing part 102 provides information on the articles narrowed down by using the group properties and taste properties of the customer individuals. A program for making the coupon issuing machine 10 function as the group deciding processing part 100, article narrowing-down process part 101, and information providing processing part 102 is stored on a recording medium such as a ROM and executed.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a merchandise information providing apparatus for providing merchandise information, and more particularly to a technology effective when applied to a merchandise information providing apparatus used for merchandise information proposal at a store or information proposal on a network. Things.

[0002]

2. Description of the Related Art At present, various types of product information are provided, such as distribution of product information by direct mail, issuance of coupons, and information presentation on the Internet. As such a method of providing product information, it is general to provide the same product information to all customers. This is because the information provider selects information to be provided only based on what kind of information the customer wants to provide, rather than what kind of information the customer wants.

However, in such an information providing method, the information desired by the customer and the information provided by the information provider do not always coincide with each other, and unnecessary information for the customer is transmitted or necessary information is transmitted. There is a problem that there is not.

Therefore, when an information provider provides merchandise information, a method of selecting and sending information in consideration of the personal attribute of a customer has been adopted. For example, car information is given to people who like cars, and ski information is given to people who like skiing. In this way, the selection of the merchandise information in consideration of the attributes of the customer uses the purchase history and the marketing result of each individual, and this selection information is provided to the customer.

[0005]

According to the method for providing product information as described above, it has become possible to provide information in consideration of the attributes of the customer. However, this method cannot provide product information corresponding to the situation of the customer at the time of providing the information. This is because, even for the same customer, desired product information changes depending on the situation at the time of providing the information. In particular, the group of customers, such as who they are with, greatly influences the choice of information that the customer wants.

For example, when you want to know the restaurant information,
Friends and lovers will want to find different types of shops, and large groups will need more restaurants, while small groups will need information about restaurants that are appropriate for small groups.

In the above information providing method, the attribute of each individual used for selection is information that has been determined before the information is provided, and information corresponding to information that changes every time the information is provided, such as a constituent group. It cannot be offered. When information is provided without considering the group attribute of the customer at the time of providing the information, a problem may occur that the group may provide unnecessary information or may not be able to provide necessary information.

An object of the present invention is to solve the above problems and propose a product suitable for a TPO by providing more accurate information to a customer, and develop a technology capable of contributing to customer acquisition and sales increase of the product. To provide.

[0009]

SUMMARY OF THE INVENTION The present invention provides a merchandise information providing apparatus for providing merchandise information to a customer, which provides flexible information reflecting a group structure of the customer which changes every time the information is provided. In the present invention, first, the customer's surname, number and gender are examined when providing product information,
From the information, it is determined to which group, such as a friend, a lover, or a family, the customer belongs.

Next, products are narrowed down according to the group attribute of the determined group, and a friend,
Select products that fit a specific group, such as a lover or family.
Further, the products narrowed down as described above may be weighted in accordance with the preference attribute of the customer, and the plurality of selected products may be ranked to further narrow down the products.

[0011] With respect to the commodities narrowed down as described above, the information of the commodities is displayed on a display screen or output to a printer to provide the merchandise information to the customer. Also,
At that time, a service such as issuing a coupon for discounting the product may be provided.

As described above, according to the merchandise information providing apparatus of the present invention, the flexible information provision reflecting the group structure of the customer, which changes every time the information is provided, is provided, so that more accurate information can be provided to the customer. It is possible to propose products suitable for TPO and contribute to customer acquisition and sales increase of products.

[0013]

BEST MODE FOR CARRYING OUT THE INVENTION An article information providing apparatus according to an embodiment for selecting specific information from information on articles and providing information to a customer will be described below. In the present embodiment, a coupon issuing system for issuing a coupon for discounting a selected product will be described. In this embodiment, it is assumed that the customer has been registered as a member in advance, personal information has been recorded for each member, and a member card has been issued. In the coupon issuing system according to the present embodiment, when a customer inserts a membership card into a coupon issuing machine at a store when visiting a store, the customer group is determined, product information is selected from the group and customer individual member information, and the coupon is issued. It is assumed that a ticket is issued, and a restaurant is described as an example of product information.

FIG. 1 is a diagram showing the overall configuration of a coupon ticketing system according to this embodiment. As shown in FIG. 1, the coupon issuing system of the present embodiment includes a coupon issuing machine 10, a center device 30, and a membership card 40.

The coupon ticket issuing machine 10 is a product information providing device that provides information on products to customers and issues coupons for discounting selected products. The center device 30 is a device that centrally manages member information sent from a plurality of coupon ticketing machines 10 and provides necessary information to each coupon ticketing machine 10. The membership card 40
This is a recording medium on which information for identifying a member is recorded.

The coupon issuing machine 10 includes a card reader / writer 11, a display 12, a keyboard 13,
Coupon printer 14, memory 15, timer 1
6, a communication device 17, a control device 18, a member information table 19, a group table 20, a product information table 21, and a new member information table 22.

The card reader / writer 11 is a device for referring to member information from the member card 40. The display 12 is an output device for displaying information on the coupon issuing machine 10. The keyboard 13 is a coupon issuing machine 1
0 is an input device for inputting information.

The coupon printer 14 is a printing device for writing product information selected by the function of the present apparatus on coupon paper and sending it out. The memory 15 is a storage device that stores various processing programs and data for operating the coupon issuing machine 10.

The timer 16 detects a card inserted continuously and performs a process of specifying member members that regards those member members as a group.
This is a device that measures a certain period of time after returning the card.

The communication device 17 communicates between the coupon issuing machine 10 and the center device 30. The controller 18 cuts out, records, and outputs data from these devices.
The device is responsible for verification and operation control of these devices, and controls the operation of each device on the coupon ticketing machine 10 according to a program stored in the memory 15.

The member information table 19 is a table for storing personal information of members. Group table 20
Is a table in which the categories of the constituent groups of the members are stored. The product information table 21 is a table for storing product information. New member information table 22
Is a table for storing information of newly registered members.

The coupon issuing machine 10 includes a group discrimination processing unit 100, a product narrowing down processing unit 101, and an information providing processing unit 102.

The group discrimination processing unit 100 is a processing unit for examining a customer's surname, the number of persons, and gender at the time of providing product information, and discriminating a group to which the customer belongs. The product narrowing down processing unit 101 is a processing unit that narrows down products according to a group attribute of a group to which a customer belongs or a customer's personal preference attribute when providing product information. The information providing processing unit 102 is a processing unit that provides information on products narrowed down using group attributes or personal preference attributes.

The coupon issuing machine 10 is divided into a group discriminating processing unit 100, a product narrowing down processing unit 101, and an information providing processing unit 1.
The program for functioning as 02 is recorded on a recording medium such as a ROM and executed. The recording medium for recording the program may be a recording medium other than the ROM.

The center device 30 includes a communication device 31, a memory 32, a display 33, a keyboard 34,
Control device 35, member information main table 36, group main table 37, and product information main table 3
8 is provided.

The communication device 31 is a device for performing communication between the coupon issuing machine 10 and the center device 30. The memory 32 is a storage device that stores various processing programs and data for operating the center device 30. The display 33 is an output device for managing information on the center device 30.

The keyboard 34 is an input device for managing information on the center device 30. The control device 35
The device controls the operation of devices such as recording and calling of information, and controls the operation of each device on the center device 30 according to a program stored in the memory 32.

The member information main table 36 is a master table of the member information table 19. The group main table 37 is a master table of the group table 20. The product information main table 38 is a master table of the product information table 21.

In the present embodiment, information necessary for the process of providing product information is extracted from the member information main table 36, the group main table 37, and the product information main table 38, and the member information table 19, the group table 2
0 and sent to the product information table 21 in batch processing.

The coupon issuing machine 10 is also provided with a function of registering a new member.
When a new member is registered using the device of the keyboard 13 and the device, the information is stored in the new member information table 22,
It is sent to the member information main table 36 of the center device 30 by the batch processing.

FIG. 2 is a diagram showing a configuration example of the membership card 40 of the present embodiment. In the present embodiment, an ID number 41 is allocated to a customer who becomes a member at the time of new registration and recorded on the member card 40, and the member card 40 is issued to each customer. Thus, the customer can be identified using the card reader / writer 11 of FIG.

FIG. 3 shows the group table 20 of the present embodiment.
It is a figure showing an example of. FIG. 3 shows a group table 20 stored in the storage device of the coupon issuing machine 10, which is used to determine a member's constituent group.

The group type 201 stores the category information of the group for the purpose of determining the constituent group of the member and selecting the provided product information. In the present embodiment, three types of lover, friend, and family are used as the category information of the group.

FIG. 4 shows the member information table 19 of the present embodiment.
It is a figure showing an example of. As shown in FIG. 4, the member information table 19 of the present embodiment includes a member ID 191 and a personal name 19.
2, a preference attribute 193, and a gender attribute 194.

The member ID 191 is a member ID number. The personal name 192 is the name of the member. Preference attribute 19
Reference numeral 3 denotes an attribute indicating the member's preference, such as the type of food preferred by the member. The gender attribute 194 is an attribute indicating the gender of the member.

FIG. 4 shows an example of the member information table 19 stored in the storage device of the coupon issuing machine 10 and stores personal information of members for the purpose of selecting merchandise information based on the personal preference attribute 193 of the customer. ing.

FIG. 5 shows the product information table 21 of the present embodiment.
It is a figure showing an example of. FIG. 5 shows a product information table 21 stored in the storage device of the coupon issuing machine 10, and when the product information is selected, the provided product information is selected from this table. The product name 211 stores a restaurant name, and the product group attribute 212 stores a group category suitable for the product. Further, information accompanying the product is stored in the product attribute 213, and in this embodiment, the type of dish provided at the restaurant is stored. This value corresponds to the preference attribute 193 of the member information table 19.

FIG. 6 is a flowchart showing a processing procedure of a coupon ticket issuance processing reflecting the group information of the present embodiment. Next, the processing of the present embodiment relating to the coupon ticket issuance processing reflecting the group information will be described with reference to the flowchart of FIG.

First, the card insertion (step 300) in the flowchart of FIG. 6 will be described. Member is member card 40
Is inserted into a predetermined slot of the card reader / writer 11, the personal ID number 41 is read, and the membership card 40 is read.
Will be returned.

After returning the card, the time until the next member card 40 is inserted is measured by the timer 16, and the member who inserted the member card 40 before the interval becomes a predetermined time is replaced by the member card 40 before that. Is considered to be a member of the same group as the member who inserted. This ends the card insertion (step 300) in the flowchart of FIG.

Next, the group determination (step 301) in the flowchart of FIG. 6 will be described. First, FIG. 7 will be described. FIG. 7 is a diagram illustrating a first example of the group member information table according to the present embodiment. As shown in FIG. 7, the group member information table 50 according to the present embodiment includes a member ID 51.
, An individual name 52, a preference attribute 53, a gender attribute 54,
And a group attribute 55.

The member ID 51 is an ID for identifying a constituent member. The personal name 52 is the name of a constituent member. The preference attribute 53 is an attribute indicating the preference of the constituent members, and is information indicating the type of cuisine that the constituent members prefer. The gender attribute 54 is an attribute indicating the gender of the constituent member. The group attribute 55 is an attribute indicating the group category of the constituent members.

The group member information table 50 shown in FIG.
Are generated for the purpose of group identification, product narrowing down by group, and product narrowing down by personal attribute. In this table, the information data of the constituent members is extracted from the member information table 19, and the group attribute information of each member of the customer group that provides the merchandise information is added to the table, and the data is put together in one table. From the member ID 51 to the gender attribute 54, information data of the gender attribute 194 is obtained from the member ID 191 of the member information table 19 in FIG.

In the present embodiment, as described above, three types of lover, friend, and family are used as the group type 201,
Here, the lover is defined as a group whose last names do not match, the number of persons is two, and their genders do not match. Also, the definition of family is a group whose last name is the same, and the definition of friends is a group whose last name is not the same and the number of persons is not two, or the group where the last name is not the same and the number is two and the gender is the same It is assumed that

FIG. 8 is a flowchart showing a processing procedure of the group discriminating process according to the present embodiment. Next, the flow of the group determination (step 301) will be described using the flowchart of the group determination process in FIG. 8, the member information table in FIG. 4, and the group configuration member information table in FIG.

First, an empty table such as the group member information table A is created (step 401). When the information data of the member having the same number as the ID number 41 read in step 300 is extracted from the member information table 19 and stored in the group member information table A, it becomes a group member information table B (step 4).
02). Further, the group type is determined using the number information of the constituent members specified from the number of cards and each information of the group constituent member information table B.

First, it is checked whether or not all the surnames of the individual names 52 in the group member information table B match (step 4).
03), if they match, the group type is determined to be family (step 407). If they do not match, it is checked whether the number information is "2" (step 404).
If it is not "2", the group type is determined to be a friend (step 406).

If the number information is "2", it is checked whether the gender information matches (step 405). If they match, the group type is determined to be a friend (step 406). Determined as a lover (Step 4
08). Finally, the group attribute is written in the group member information table B, thereby obtaining a group member information table C (step 409).

As an example, a case where coupons are issued to two members, Hitachi Ichiro and Takai Hanako (hereinafter referred to as Example 1), will be described. When the two members insert the member card 40, first, the ID number 41 written on the member card 40 becomes “1”.
"0395" and "10360" are read.

Thereafter, the group member information table A
Is created, and the read member information data having ID numbers 41 “10395” and “10360” are stored in the member information table 1.
9 and writes the member information data into the group member information table A, thereby generating a group member information table B.

Further, when group determination is performed for two persons,
In step 403 of FIG. 8, the surname is different, so “No”. In step 404, “Yes” because there are two persons.
In Step 405, since the gender is different, "No" is determined, and thus the person is a lover (Step 408). This group attribute is written into the group member information table B (Step 409), and the result becomes the group member information table C.

In addition to this, it is also possible to judge a parent and child in a family by including the age in the judgment material, or judge a company by judging a company name. This ends the group determination (step 301) in the flowchart of FIG.

Next, a description will be given of the narrowing down of products by the group attribute (step 302) in the flowchart of FIG. FIG. 9 is a diagram illustrating a first example of a product extraction table according to the present embodiment. The product extraction table 60 in FIG. 9 is generated for the purpose of being used for narrowing down products by the group attribute and by narrowing down the products by the personal preference attribute. This is determined in step 301 among the products in the product information table 21. 6 is a table in which data suitable for a group type is extracted.

Each item of the product extraction table 60 based on the group attribute information is as follows, and the product name 61
Stores the product name 211 of the extracted product, the group attribute 62 stores the group attribute 212 of the extracted product, and the product attribute 63 stores the product attribute 213 of the extracted product.

FIG. 10 is a flowchart showing a processing procedure of a product narrowing down process by a group attribute according to the present embodiment. Next, the flow of narrowing down by group attributes will be described using the flowchart of product narrowing down by group attribute in FIG. 10, the product information table 21, the group configuration member information table 50, and the product extraction table 60 by group attribute.

First, an empty table such as the product extraction table A based on the group attribute shown in FIG. 9 is created (step 5).
01). Next, the group attribute 55 of the group member information table 50 is referred to (step 502).

Next, one record is extracted from the merchandise information table 21 (step 503), and the group attribute 212 of the merchandise and the group attribute 55 of the constituent member referred to earlier are read.
Are checked to see if they match (step 504).

If they match, the record is added to the product extraction table B based on the group attribute shown in FIG. 9 (step 505), and it is confirmed whether or not a record remains in the product information table 21 (step 506).

If they do not match, it is confirmed whether or not a record remains in the product information table 21 as it is. When records remain in the product information table 21, the process returns to step 503 to extract the next record and repeat the process of extracting a product. If no records remain, the product narrowing down by the group attribute ends (step 50).
7). The table created at that time is the product extraction table B based on the group attributes in FIG.

Here, a description will be given of a case of product narrowing down based on the group attribute in Example 1 described above. In Example 1, since the lover is determined in Step 301, the lover is set in the group attribute 55 of the group configuration member information table C in FIG.

Therefore, when the lover is included in the group attribute 212 from the merchandise information table 21, the merchandise having the merchandise names “101”, “Stardust”, “Cavacho”, and “Isa” is applicable. The information data of the record is extracted and written into the product extraction table A based on the group attribute in FIG. Thus, the products are narrowed down by the group attribute in the flowchart of FIG. 6 (step 302).
To end.

Next, the narrowing down of commodities based on personal preference attributes in the flowchart of FIG. 6 (step 303) will be described. FIG. 11 is a diagram illustrating a first example of the point calculation table according to the present embodiment. As shown in FIG. 11, the point calculation table 70 is a table for attaching points to each product narrowed down according to the type of the customer group according to the personal attribute of each member of the group.

The product name 71 is the product name 6 based on the group attribute.
1 stores information data on the product name extracted from item 1.
The number of points 72 stores the calculated points. In the present embodiment, points are added to products having the same product attributes as the taste attributes of the members of the group.

FIG. 12 is a diagram showing a first example of a recommendation table according to the present embodiment. As shown in FIG. 12, the recommendation table 80 is a table having information on products finally provided to customers. Recommendation table 8
Each item of 0 is the same as the product extraction table 60 based on the group attribute.

FIG. 13 is a flowchart showing a processing procedure of a product narrowing down process according to the personal preference attribute of the present embodiment. Then, a product narrowing-down flow chart according to the personal preference attribute shown in FIG.
0, the flow of merchandise narrowing down according to personal preference attributes (step 303) will be described using the merchandise extraction table 60, the point calculation table 70, and the recommendation table 80 based on group attributes.

First, the point calculation table 70 is created on the basis of the product extraction table 60 based on the group attribute (step 601). In the initial state, the point of each product is “0”. One record is extracted from the group configuration member information table 50 to read the preference attribute 53 (step 602), and one record is extracted from the product extraction table B based on the group attribute and the product attribute 6 is extracted.
3 is read (step 603).

Then, it is checked whether or not the product attribute 63 exists in the member's preference attribute 53 (step 604).
If it exists, one point is added to the point of the corresponding record in the point calculation table 70 (step 6).
05) If there is no record, nothing is performed, and it is confirmed whether or not a record remains in the product extraction table 60 based on the group attribute (step 606).

When there is a record in the product extraction table B based on the group attribute, the process returns to step 603 to extract the next record (step 603) and determine whether each product matches the member's preference attribute 53. Find out.

If no record remains, it is checked whether a record in the group member information table C of FIG. 7 still remains (step 607). If there is still a record in the group member information table C, the process returns to step 602, and the next record in the group member information table C is extracted and steps 603 to 60 are performed.
6 is repeated to check whether the attribute of the product matches the preference of each member of the group, and add points.

If there is no record in the group member information table C, the addition of points is terminated, and the point calculation table 70 becomes like the point calculation table B. Here, when the point calculation table B in FIG. 11 is sorted in the descending order of the points (step 608),
The point calculation table 70 becomes like the point calculation table C.

Then, the merchandise extraction table 60 is rearranged according to the group attribute, reflecting the order of the merchandise names in the point calculation table C (step 609). As a result, the product extraction table B based on the group attribute is shown in FIG.
This is a recommendation table 80, which is a table having information on products finally provided to customers.

Here, a description will be given of Example 1 of narrowing down products by the personal preference attribute described above. First of all, "China" and "Sake" apply as Hitachi Ichiro's preference attributes.
Points are added to “No. 101” and “Stardust” that have them as product attributes. Hanako Takai applies “Italian food” and “Sake” as taste attributes, so points are added to “Stardust” and “Cavacho” that have them as product attributes.

As a result, as shown in the point calculation table B of FIG. 11, 1 point is assigned to “101”, 2 points are assigned to “Stardust”, 1 point is assigned to “Cavacho”, and 0 point is assigned to “Isa”. Are sorted in the descending order of the points to obtain the point calculation table C in FIG.
A table created based on this is the recommendation table 80 in FIG. Thus, the narrowing down of the products according to the personal preference attribute in the flowchart of FIG. 6 (step 303) is completed.

Finally, the coupon issuance (step 304) in the flowchart of FIG. 6 will be described. Information reflecting the product information selection result in the recommendation table 80 of FIG. 12 is printed on paper by the coupon printer 14 of FIG. 1, and a coupon is issued (step 304). Thus, the coupon issuance (step 304) in the flowchart of FIG. 6 ends.

Next, a description will be given of a process in which the above-mentioned Hitachi Ichiro receives product information provision with this member together with another member Jiro Nakamura. FIG. 14 is a diagram illustrating a second example of the group member information table 50 according to the present embodiment. First, in the group determination, a group constituent member information table 50 of FIG. 14 is generated.

If the group is discriminated here, the surname is different in step 403 in FIG. 8 because the surname is different, and in step 404 in FIG. 8 the number is two and the answer is yes, and in step 405 in FIG. "Yes", so the group category is determined to be friends. Therefore, this group attribute is the group member information table 50 of FIG.
The group attribute information table 50 is set as shown in FIG.

FIG. 15 is a product extraction table 6 according to this embodiment.
It is a figure showing the 2nd example of 0. In the product narrowing down by the following group attribute, when a friend included in the group attribute 212 is extracted from the product information table 21 in FIG. 5, the product names are “Kenchan”, “No. 101”, “Mitsumune”, “Stardust”. Since the four products correspond to the above, the product extraction table 60 based on the group attribute of FIG. 15 is generated.

Here, the products are narrowed down by the personal preference attribute based on the group configuration member information table 50 of FIG. 14 with respect to the product extraction table 60 by the group attribute of FIG. First, since "China" and "Sake" are applicable as preference attributes of Hitachi Ichiro, points are added to "No. 101", "Mitsumune", and "Stardust" which have them as product attributes. "Sushi" and "China" are applicable as Jiro Nakamura's preference attributes, so points are added to "101" which has them as product attributes.

FIG. 16 is a diagram showing a second example of the point calculation table 70 according to the present embodiment. As a result, as shown in the point calculation table 70 of FIG.
Points, 2 points for “No. 101”, 1 point for “Mitsumune”, and 1 point for “Stardust”, and when these are sorted in descending order of points, a point calculation table C of FIG. 16 is obtained.

FIG. 17 is a diagram showing a second example of the recommendation table 80 of the present embodiment. By further rearranging the product extraction table 60 based on the group attributes in FIG. 15 in this order, a recommendation table 80 in FIG. 17 is generated, and a coupon is issued to the member by reflecting the information in this table.

The recommendation table 80 of FIG. 12 and FIG.
By comparing the recommendation tables 80, it can be seen that the product information to be provided is different. As described above, in the present embodiment, even when information is provided to the same Hitachi Ichiro, the product information to be provided can be changed depending on the relationship with the person who is present.

As described above, according to the merchandise information providing apparatus of the present embodiment, flexible information provision reflecting the customer's group configuration that changes every time information is provided is provided, so that more accurate information is provided to the customer. In this way, it is possible to propose products suitable for TPO and contribute to customer acquisition and sales increase of products.

[0083]

According to the present invention, since flexible information provision reflecting the group structure of customers, which changes every time information is provided, is provided, more appropriate information is provided to customers to propose products suitable for TPO. It is possible to contribute to customer acquisition and product sales increase.

[Brief description of the drawings]

FIG. 1 is a diagram showing an overall configuration of a coupon ticketing system according to an embodiment.

FIG. 2 is a diagram illustrating a configuration example of a membership card 40 according to the present embodiment.

FIG. 3 is a diagram illustrating an example of a group table 20 according to the embodiment.

FIG. 4 is a diagram illustrating an example of a member information table 19 according to the present embodiment.

FIG. 5 is a diagram illustrating an example of a product information table 21 according to the embodiment.

FIG. 6 is a flowchart illustrating a processing procedure of a coupon ticket issuance process reflecting group information according to the embodiment;

FIG. 7 is a diagram illustrating a first example of a group member information table according to the embodiment;

FIG. 8 is a flowchart illustrating a procedure of a group determination process according to the embodiment;

FIG. 9 is a diagram illustrating a first example of a product extraction table according to the embodiment;

FIG. 10 is a flowchart illustrating a processing procedure of a product narrowing down process based on a group attribute according to the embodiment.

FIG. 11 is a diagram illustrating a first example of a point calculation table according to the embodiment.

FIG. 12 is a diagram illustrating a first example of a recommendation table according to the present embodiment.

FIG. 13 is a flowchart illustrating a processing procedure of a product narrowing down process based on personal preference attributes according to the present embodiment.

FIG. 14 is a diagram illustrating a second example of the group configuration member information table 50 according to the present embodiment.

FIG. 15 is a diagram illustrating a second example of the product extraction table 60 according to the present embodiment.

FIG. 16 is a diagram illustrating a second example of the point calculation table 70 according to the present embodiment.

FIG. 17 shows a second example of the recommendation table 80 according to the present embodiment.
It is a figure showing the example of.

[Explanation of symbols]

10 Coupon issuing machine, 30 Center device, 40 Member card, 11 Card reader / writer, 12 Display, 13 Keyboard, 14 Coupon printer, 1
5 memory, 16 timer, 17 communication device, 18
... Control device, 19 ... Member information table, 20 ... Group table, 21 ... Product information table, 22 ... New member information table, 100 ... Group discrimination processing unit, 101 ... Product narrowing down processing unit, 102 ... Information providing processing unit, 31 ... Communication device, 32 ... Memory, 33 ... Display, 34 ... Keyboard, 35 ... Control device, 36 ... Member information main table, 37 ... Group main table, 38 ... Product information main table, 41 ... ID number, 201 ... Group type 191: Member ID, 192: Personal name, 193: Preference attribute, 194: Gender attribute, 211: Product name, 212: Group attribute, 213: Product attribute, 50: Group member information table, 51: Member ID, 52 … Personal name, 53
... Preference attribute, 54 ... Gender attribute, 55 ... Group attribute, 6
0: Product extraction table, 61: Product name, 62: Group attribute, 63: Product attribute, 70: Point calculation table,
71: product name, 72: number of points, 80: recommendation table, 81: product name, 82: group attribute, 83: product attribute.

 ──────────────────────────────────────────────────の Continued on the front page (72) Inventor Megumi Yonezawa 890 Kashimada, Saiwai-ku, Kawasaki City, Kanagawa Prefecture Inside the Hitachi, Ltd.System Development Div. F-term (reference) in the Manufacturing System Development Division 5B049 AA02 BB11 CC16 EE05 FF02 FF03 GG04 GG07 GG09 5B075 NK46 PP30 PQ02 PQ03 PR08 UU40

Claims (5)

[Claims] In a method of providing product information to a customer, a step of determining a group to which the customer belongs at the time of providing the product information, and narrowing down the products according to the group attribute of the determined group. And a step of providing information on the narrowed-down product. 2. The product information providing method according to claim 1, wherein the group to which the customer belongs is determined according to the customer's surname, the number of persons, and the gender. 3. The product information providing method according to claim 1, further comprising a step of narrowing down products according to preference attributes of the customer. 4. A merchandise information providing apparatus for providing merchandise information to a customer, wherein a group discriminating processing unit for discriminating a group to which the customer belongs at the time of providing the merchandise information, according to a group attribute of the discriminated group A product refinement processing unit for narrowing down products;
A product information providing device comprising: an information providing processing unit that provides information on the narrowed-down product. 5. A computer-readable recording medium that records a program for causing a computer to function as a product information providing device that provides information on products to a customer, and determines a group to which the customer belongs when providing the product information. A group determination processing unit, a product narrowing down processing unit that narrows down products according to a group attribute of the determined group,
A recording medium on which a program for causing a computer to function as an information provision processing unit for providing information on the narrowed-down products is recorded.