FR2986357A1 - SYSTEM FOR PERSONALIZED RECOGNITION OF THE CINEMATIC SCHEME FOR THE SALE OF OPTICAL PRODUCTS - Google Patents

Abstract

System for identifying users (106) of a sales room of a plurality of optical items (100), characterized in that it comprises: a plurality of RFID markers of optical items (102), - a plurality of user RFID markers (104), - an equipment implementing storage and processing means (107) of a database of optical items (100) and a user database (106), - a computer terminal (108) connected to the optical item database (100) and the user database, - a mobile reader (110). ) of RFID markers, - a fixed reader (112) of RFID markers, the mobile reader (110) of RFID markers detecting and reading the RFID markers of optical items (102) and modifying the article database, the computer terminal (108) modifying the user database, and the fixed reader (112) of RFID markers detecting and reading the user RFID markers (104).

Description

FIELD OF THE INVENTION The invention relates to a system for identifying users of a sales premises of a plurality of optical items.

State of the art A sales room for optical items, such as an optician's shop, is a sales area intended to target a wide audience.

A sales office for optical articles must therefore present optical articles corresponding on the one hand to a wide variety of tastes, and on the other hand to a wide variety of needs. For this purpose, it is necessary for such a sales room to present a large number of references of optical items offering a wide range of possibilities. Customers of an optical sales office expect to be advised on the references available when they are in the room. It is necessary, for logistical reasons as well as to evaluate the level of security of the premises, to regularly carry out inventories of the presented references. Such inventories in a sales office of optical items are traditionally made manually, article by article, listing the references present on each of the articles. This results in inventories that can last several hours and may contain errors. The number of feasible inventories is thus limited, and it is not possible to obtain the frequency necessary to advise the customers according to the state of the references available in the local.

2 2986357 Although the public is general, customers of an optical sales office generally go there to obtain a specific and personalized optical article. Customers therefore expect a welcome and personalized 5 follow-up. The systems available to date consist of simple databases that establish a list of customers in the sales room. To date, there is no system that makes it possible to meet the differentiation and personalization needs of customer service in the 10 optical sales premises. There is therefore a strong need for improvement of the premises for the sale of optical items.

SUMMARY OF THE INVENTION An object of the invention is to provide a system adapted to a sales room of a plurality of optical items that meets these needs.

In particular, one aim is to provide such a system which allows efficient processing of the information relating to the optical goods shop. One goal is in particular to provide a system for improving the service rendered to the customer. An object of the invention is to provide a system that allows the customization of the service rendered to the customer. For this purpose, there is provided a system for identifying users of a sales premises of a plurality of optical items, comprising: a plurality of RFID markers of optical articles, plurality of RFID markers of users, 2986357 - equipment implementing storage and processing means of a database of optical articles and a database of users, - a computer terminal connected to the optics database 5 and the user database, - a mobile reader of RFID markers, - a fixed reader of RFID markers. The mobile RFID marker reader is adapted to detect and read RFID markers of optical items and to modify the item data base. The computer terminal is adapted to modify the user database, and the fixed reader of RFID markers is adapted to detect and read the RFID markers of users. The invention is advantageously completed by the following features, taken alone or in any of their technically possible combinations: the fixed reader of RFID markers is adapted to detect and read the RFID markers of optical articles and to trigger a security alarm of the sales room in the event of detection of an optical article RFID marker; - an article reference database, in which the mobile reader of RFID markers is adapted to detect and for reading each of the plurality of RFID markers of optical items associated with an optical article of the optical article store, to search for each optic article RFID tag read the corresponding reference in the database of article references, and to add this reference to the database of optical items, - access to databases and information transmissions between the term inal computer and readers 2986357 mobile and fixed depend on the storage and processing means accessible from the computer terminal, - the RFID markers of users are placed in user cards comprising means for storing information 5 relating to the user, - an operational set of measurements comprising a computer terminal adapted to modify the user database and an optical measurement device, the operational set of measurements being connected to the user database and adapted to for storing the measurements in the user database and / or in information storage means associated with a user RFID tag, - a security device adapted to be attached to an optical article, the device one of the plurality of RFID markers of optical articles and a locating device; locating device, - the locating device activating means are adapted to activate the locating device when the corresponding optical article RFID tag is detected by the fixed reader of RFID markers, - a plurality of RFID markers each of which is incorporated in an eyewear article and comprises means for storing the optical correction of the eyewear article, the correction RFID marker being detectable and read by at least one RFID reader of the sales premises of The invention furthermore relates to a method of inventorying an optical goods vending room by the system described above, comprising steps of: 2986357 - identification of the sales premises of optical items, - choice of the category of items to be inventoried, - launch of the inventory by the mobile reader of RFID markers, 5 - reading of the references of RFID markers of optical items by the mobile reader of RFID markers, - verification of the inventory by comparison of the references read with the references of a reference database, - obtaining the information of each reference read from the reference database. The invention furthermore relates to a method of identifying users of an optical items sales room by the system described above, comprising steps of: detecting and reading a user's RFID tag by the fixed reader of RFID markers, - transmission of an identifier of the RFID marker of the user, - comparison of the identifier with references of the database of users and identification of a user, 20 - display of information from the user database corresponding to the identified user. The invention relates to a method for triggering a security alarm of an optical goods sales room by the system described above, comprising steps of: - detecting and reading an article RFID tag optical device by the fixed reader of RFID markers, - identification of information of the article database corresponding to the detected optic article RFID tag, and 30 - display of information on the computer terminal.

Further features and advantages of the invention will become apparent from the following description of an embodiment. In the accompanying drawings: FIG. 1 represents an exemplary embodiment of a system according to the invention, FIG. 2 represents an optical article RFID marker of an exemplary embodiment of a device. According to the invention, FIG. 3 represents a user RFID marker of an exemplary embodiment of a system according to the invention. FIG. 4 represents various steps of an inventory of a sales room. of optical articles by an exemplary embodiment of a system according to the invention, - Figure 5 shows different steps of a user identification method enabled by an exemplary embodiment of a According to the invention, FIG. 6 shows the various steps of a method for triggering a security alarm by an exemplary embodiment of a system according to the invention. DESCRIPTION OF THE INVENTION Example of a user identification system Referring to FIG. 1, there is described a user identification system 106 of a sales room of a plurality of articles of the invention. The optical system comprises a plurality of RFID tags of optical articles 102. Radio Frequency Identification (RFID) tags are devices comprising a radio antenna 300 and an electronic chip 302 comprising data. Each optical article of the sales room is associated with an optical article RFID marker 102. As illustrated in FIG. 2, the optical article RFID marker 102 is placed in a security device 200 fixed on the corresponding optical article 100. The security device 200 protects the optical article RFID tag 102. A tag 202 disposed on the surface of the security device 200 displays information relating to the optical article 100.

The security device 200 further comprises a location device 204. The location device 204 may be a GPS marker. The locating device 204 may be activated by activation means. The activation means may be a GPS controller. The system comprises a plurality of user RFID tags 104. As illustrated in FIG. 3, these user RFID tags 104 may be placed in user cards 114 including user information storage means 106. The user cards 114 are in the possession of the users 106 having provided the information necessary for the creation of a relevant reference in a database of users. Databases The user database may be specific to the optical items sales room, or to a set of optical items sales premises. The system makes it possible to identify all the users of a set of sales premises. Users are for example 8 2986357 customers who have received a loyalty card. The user database is stored by storage and processing means 107 implemented by a device. The storage and processing means 107 may be specific to the optical items sales room, or to a set of optical items sales premises. It will be understood that a computer device comprising a microprocessor and a hard disk may constitute an equipment implementing such storage and processing means 107. The storage and processing means 107 may comprise a computer server.

The user database may comprise the information necessary for the identification of the user 106, his coordinates and the purchases made in the sales premises concerned by the user database. It may also include information regarding the view of the user 106, its optical correction.

A database of optical items is also stored by the storage and processing means 107. The optical items database includes the references of the optical items 100 of the item sales room. optics intended to be sold. When an optical article 100, for example an eyeglass frame, is sold, the optical article RFID marker 102 is separated therefrom. It is possible to dissociate the identifier of the information corresponding to the frame sold in the database, and to associate the marker with another optical article 100. A computer terminal 108 is connected to the database 25. optical items and to the user database. The computer terminal 108 makes it possible to display the information of the databases. The computer terminal 108 also allows the modification of this information. The computer terminal 108 thus makes it possible to create a new entry for a new user 106 in the user data base. At this entry can be associated an identifier of the user. Access to the databases is enabled by the storage and processing means usable at the computer terminal 108. RFID marker readers The system also comprises a mobile reader 110 of RFID markers and a fixed reader 112 of FIG. RFID markers. RFID reader means a controller able to communicate with RFID markers via their radio antennas 300. The RFID reader thus makes it possible to read the data stored by the RFID markers, and possibly to modify these data. The mobile RFID marker reader 110 is adapted to detect and read the RFID markers of optical items 102 and to modify the optical item database. The mobile RFID marker reader 110 is an inventory reader comprising wireless communication means, for example by Bluetooth transmission, with the optical item database. Such a mobile reader 110 makes it possible to carry out an inventory of the optical items sales room 100 by simply passing in front of the optical articles 100, by reading each of the plurality of RFID markers of optical articles 102. The system thus makes it possible to carry out the inventory of an optical goods sales room in a few tens of minutes, for example in half an hour, as opposed to several hours for a manual inventory. In addition, a real-time inventory report can be made. The fixed reader 11 of RFID markers can detect and read the user RFID markers 104. It can be a portal at the entrance of the optical shop, or a set gantries, each located at an entrance if the sales room has several entrances. The reading of the user RFID markers 104 makes it possible to identify the users 106 entering the sales room 30 of optical articles and thus allows a personalized reception. For example, it will be possible for a salesman of the sales room to know the local of which 10 2986357 the user 106 is a customer, if an order is in progress, which is the designated optician of the user, or if a discount has been been granted to the user. In addition, the user does not have to leave his user card 114 and 5 has improved support. The fixed reader RFID tags 112 can detect and read the RFID markers of optical items 102. The user identification system is also a security system. In order to signal any theft attempt, it is possible to trigger a security alarm of the sales room in case of detection of an optical article RFID marker 102 by the fixed reader RFID markers 112. The triggering of the security alarm includes identifying information from the item database corresponding to the optical item RFID tag 102 detected by the fixed reader RFID tags. This information 15 is then displayed on the computer terminal 108. The triggering of the alarm may further involve a ringing or a signal light. When an optical article RFID marker 102 is detected by the fixed RFID marker reader 112, the activation means of the location device 204 of the security device 200 corresponding to the optical article RFID marker 102 enable the location device 204. The location device 204 tracks the position of the optical article 102. An additional RFID marker reader may be provided in the sales room to modify the information relating to the location. RFID markers of optical articles 102 or user RFID markers 106. The information transmissions between the mobile readers 110 and the fixed set of RFID markers 112, the computer terminal 108 and the data bases depend on the means of communication. storage and processing 107.

Such a system may also relate to a new premises for the sale of optical items, or it can be easily equipped to an existing sales room. The system of any of the preceding claims, further comprising an operational set of measurements. The operational set of measurements includes a computer terminal 108 adapted to modify the user database 106. The operational set of measurements also comprises an optical measurement device. The operational set of measurements is connected to the user database 106 and can thus store the measurements made by the measurement device in the user database 106 and possibly in the user cards 114. 15 - Correction RFID Markers The system further includes a plurality of correction RFID markers 206. These correction RFID markers 206 are incorporated in eyewear articles 100. Correction RFID markers 206 include information relating to the correction device 100. This may be for example the correction for each eye of a pair of glasses 100 equipped with correction lenses, the correction RFID marker 206 being incorporated in the frame of the pair of glasses. This information may be stored in a format specific to the set of premises for the sale of optical articles 100 or in a generic format in order to be readable by any actor of the vision, for example an optician or an ophthalmologist, possessing adequate reading equipment. The correction RFID marker 206 can be detected and read by at least one RFID reader of the optical article sales room 100. It is possible to modify the information contained by the correction RFID marker 206, for example by case of changing glasses.

An example of a sales room inventory method 5 As illustrated in FIG. 4, an inventory of a sales room of optical items 100 by the system includes an identification step 400 of the sales room of the sales room. optical articles, if the databases concern a set of premises for the sale of optical articles. A choice step 401 of the category of items to be inventoried can make it possible to limit the inventory 10 to certain types of optical articles 100, for example sunglass frames, or binoculars. The launching step 402 of the inventory by the mobile reader 110 of RFID markers makes it possible to start the inventory as such. It makes it possible to start the reading step 403 of the references of the RFID markers of optical articles by the mobile reader 1 1 0 of RFID markers. The reading can be performed by passing a sensor of the mobile reader 110 of RFID markers in front of the optical items concerned by the inventory. The optical articles 100 may be placed at a distance such that a collision of RFID markers emissions from optical articles 102 results. To overcome this, a collision detection mechanism is provided, for example by detection of a transmission error. If a collision is detected, the mobile reader RFID tags 110 applies an anti-collision algorithm. This may for example be a method of systematic, frequency, spatial or temporal routing. The read step 403 is followed by a check step 404 of the inventory by comparing the references read with the references of a reference database. Following the verification step 404, or at the same time is performed a step of obtaining 405 information of each reference read from the reference database. This step makes it possible to establish the final inventory with the information relating to each optical article 100.

An example of a method for identifying users As illustrated in FIG. 5, a method of identifying users of an optical device sales room by the system comprises a detection and reading step 500. a user RFID tag 104 by the fixed reader 112 of RFID tags. Such a step is performed when a user with a user card 114 enters the premises 10 selling optical items. There follows a step of transmitting 501 an identifier stored on the user RFID tag 104. In a comparison and identification step 502, the identifier is compared with references in the user database. and the user 106 is identified. A display step 503 then allows the information 15 of the user database corresponding to the identified user to be automatically displayed on the computer terminal 108. This information may be accompanied by a message indicating that the user correspondent just entered the local. In order to differentiate the outgoing users 106 from the incoming users 106, the storage and processing means 107 may store a list of the identifiers of the users 106 present. If a detected user RFID tag 104 has an identifier belonging to the list of the identifiers of the users present, this identifier is deleted from the list and no information is displayed on the computer terminal 108. As shown in FIG. 6, a method for triggering a security alarm of an optical items store includes a first step of detecting and reading an RFID tag. optical article 102 by the fixed reader 112 of RFID markers. The security system thus detects any unsold optical article about to exit the optical shop.

The method includes a second identification step 601 of the article database information corresponding to the detected optical article RFID tag 102. The method comprises a third display step 602 of information on the computer terminal 108. Thus it is immediately possible to know which optical article it is. 15

Claims (11)

REVENDICATIONS1. System for identifying users (106) of a sales room of a plurality of optical items (100), characterized in that it comprises: a plurality of RFID markers of optical items (102), - a plurality of user RFID markers (104), - an equipment implementing storage and processing means (107) of a database of optical items (100) and a user database (106), - a computer terminal (108) connected to the optical item database (100) and the user database, - a mobile reader (110). ) RFID markers, - a fixed reader (112) of RFID markers, the mobile reader (110) of RFID markers being adapted to detect and read the RFID markers of optical items (102) and to modify the base of article data, the computer terminal (108) being adapted to modify the user database, and the fixed reader (112) of RFID markers being ada pte to detect and read the user RFID markers (104). 2. System according to the preceding claim, wherein the fixed reader (112) of RFID markers is adapted to detect and read the RFID markers of optical items (102) and to trigger a security alarm of the sales room. the case of detecting an optical article RFID tag (102). The system of any of the preceding claims, further comprising an item reference database, wherein the mobile RFID marker reader (110) is adapted to detect and read each of the plurality of RFID markers. of optical articles (102) associated with an optical article (100) of the optical article sales room (100), for searching for each optical article RFID tag ( 102) read the corresponding reference in the article reference database, and to add this reference to the optical item database (100). 5 System according to any one of the preceding claims, wherein the access to the databases and the transmissions of information between the computer terminal (108) and the mobile (110) and fixed (112) readers depend on the means of storage and processing (107) accessible from the computer terminal (108). The system of any of the preceding claims, wherein the user RFID tags (104) are placed in user cards (114) including information storage means (302). user (106). The system of any of the preceding claims, further comprising an operational set of measurements comprising a computer terminal (108) adapted to modify the user database (106) and an optical measurement device, the an operational set of measurements being connected to the user database (106) and adapted to store the measurements in the user database (106) and / or in information storage means associated with an RFID tag of user (104). 25 The system of any of the preceding claims, further comprising: - a security device (200) adapted to be attached to an optical article (100), the security device comprising one of the plurality RFID markers of optical items (102) and a location device (204), - activation means of the location device (204), the activation means of the location device (204) being adapted to activate the location device (204) when the corresponding optical article RFID tag (102) is detected by the fixed reader (112) of RFID tags (102, 104). 5 8. System according to any one of the preceding claims, further comprising a plurality of RFID correction markers (206), each embedded in an eyewear article (100) and comprising means for storing the optical correction of the article. eyewear 10 (100), the RFID correction tag (206) being detectable and read by at least one RFID reader of the optical items store. 9. A method of inventorying a room for the sale of optical articles by a system according to any one of the preceding claims, comprising steps of: - identification (400) of the room for the sale of articles of optics, - choice (401) of the category of items to be inventoried, - launch (402) of the inventory by the mobile reader (110) of RFID markers, 20 - reading (403) of the references of the RF ID markers. optical articles (102) by the mobile reader (110) of RFID markers, - checking (404) of the inventory by comparing the references read with the references of a reference database, - obtaining (405) the information of each reference read from the reference database. 10. A method of identifying users of an optical items store by a system according to any one of claims 1 to 8, comprising steps of: - sensing and reading (500) of a user RFID tag by the fixed reader (112) of RFID markers, 2986357 - transmission (501) of an identifier of the user RFID tag (104), - comparison (502) of the identifier with references of the user database and identification of a user (106), - display (503) of information of the user database corresponding to the identified user (106). 11. A method of triggering a security alarm of an optical goods vending room by a system according to any one of claims 1 to 8, comprising the steps of: - detecting and reading (600) an optical article RFID tag (102) by the fixed reader (112) of RFID markers; - identifying (601) information from the article database corresponding to the article RFID tag; optical (102) detected, and - displaying (602) information on the computer terminal (108). 20