EP4156138A1 - Method and device for personal or collective security and rescue in an emergency situation - Google Patents

Abstract

The process (20) for personal or collective security and emergency in an emergency situation comprises:- a first configuration phase comprising the following steps:- input of information attributed to a holder,- attribution of a confidential or public attribute information,- association of information and attributes with a readable code,- a second alert phase (20) comprising the following steps:- capture (22) of a readable code assigned to a holder, this code representing access to a server remote from the user terminal; - determination (23) if this user terminal is authorized to access confidential data of the holder; - if the user terminal is authorized, supply (24) to this user terminal of confidential data and of the holder; - if the terminal is not authorized, supply (25) to this user terminal of access to public information and the supply of a telephone number of at least one call center to be dialed .

Description

TECHNICAL FIELD OF THE INVENTION

The present invention relates to a method and a device for personal or collective security and emergency in an emergency situation. It applies, in particular, to improving the management of calls addressed to emergency services, such as the fire brigade, the forces of order or the emergency medical services, for example SAMU.

STATE OF THE ART

There are many known devices and methods for assisting in handling calls to emergency services. However, these devices and methods do not allow a good assessment of the situation by the emergency services.

DISCLOSURE OF THE INVENTION

The invention aims to remedy all or part of these drawbacks.

• une première phase de configuration comportant les étapes suivantes :
  • saisie d'informations attribuées à un titulaire enregistré dans un réseau informatique, au moyen d'un terminal titulaire,
  • attribution à chaque information saisie, d'un attribut représentatif de la nature confidentielle ou publique de l'information,
  • association de chaque information saisie et d'un attribut à un code lisible,
• une deuxième phase d'alerte comportant les étapes suivantes :
  • capture, par un terminal utilisateur, d'un code lisible attribué à un titulaire, ce code représentant un accès à un serveur distant du terminal utilisateur, sur un réseau informatique ;
  • de détermination si ce terminal utilisateur est autorisé à accéder à des données confidentielles du titulaire ;
  • si le terminal utilisateur est autorisé, fourniture à ce terminal utilisateur de données confidentielles et publiques du titulaire ;
  • si le terminal n'est pas autorisé, fourniture à ce terminal utilisateur d'un accès à aux informations publiques et la fourniture d'un numéro de téléphone d'au moins un centre d'appel à composer.

To this end, the present invention relates, according to a first aspect, to a method of personal or collective security and emergency in an emergency situation which comprises:

• a first configuration phase comprising the following steps:
  • entry of information attributed to a holder registered in a computer network, by means of a holder terminal,
  • attribution to each information entered, of an attribute representative of the confidential or public nature of the information,
  • association of each piece of information entered and an attribute with a readable code,
• a second alert phase comprising the following steps:
  • capture, by a user terminal, of a readable code assigned to a holder, this code representing access to a server remote from the user terminal, on a computer network;
  • determining whether this user terminal is authorized to access the holder's confidential data;
  • if the user terminal is authorized, supplying this user terminal with confidential and public data of the holder;
  • if the terminal is not authorized, providing this user terminal with access to public information and providing a telephone number of at least one call center to dial.

Thanks to these provisions, in all situations, the confidential information of the holder of the readable code is protected, but the emergency services can access it. In Indeed, the user terminals of the emergency services are authorized, for example by the specific application that these terminals use for the processing of the readable codes or by a secret code implemented by this terminal or this application. And, if the person capturing an image of the code is not authorized to access this confidential information, they are redirected to an authorized person from the emergency services. Thus, an injured person, conscious or not, can obtain better help, because his confidential data is immediately made available to the emergency services.

Typically, the user terminal is an intelliphone (smartphone in English) and the readable code is a QR-code (registered trademark) or a Datamatrix (registered trademark). The implementation of the invention is thus simplified and any user terminal, even a simple telephone fitted with an image sensor and software for reading readable codes, for example QR-codes, can trigger the Alert and information, through the confidential data of the holder of the readable code, of the emergency services. Thus, the holder of the readable code can make available to everyone, without restriction, useful information to help him, for example his allergies, his handicaps (in particular deaf-mute or visually impaired), his contraindications (for example not receive oxygen), the telephone number of his relatives, his illnesses (for example Alzheimer's). He can thus avoid the harmful consequences of gestures, treatments or behaviors carried out by passers-by trying to help him or by the emergency services, but unsuited to his particular personal situation.

In some embodiments, the method that is the subject of the invention further comprises, during the configuration phase, a step of defining at least one third-party telephone number assigned to the registered holder and, during the alert phase, a step of sending a message to at least one telephone number of a defined third party. Thanks to these provisions, trusted persons defined by the holder can be automatically notified when an alert is issued.

In embodiments, during the step of defining at least one telephone number of a third party, an attribute representing a category of relationship with the third party is assigned. Thanks to these provisions, several groups of people can be defined according to their relationship with the holder, for example, within the framework of a professional or personal relationship.

In some embodiments, the method that is the subject of the invention further comprises, during the alert phase, a step of selecting a relationship category, the sending step sending a message to each number of telephone presenting the attribute representative of the selected category. Thanks to these provisions, the people to be warned can depend on the context of the alert.

In some embodiments, the method that is the subject of the invention comprises, during the configuration phase, a step of linking a beacon with a holder and during the alert, a step for triggering a beacon linked to the holder. Thanks to these provisions, a beacon can be activated to trigger an alert rather than the use of a user terminal.

In some embodiments, the step of triggering a beacon is performed by the incumbent terminal.

In embodiments, the step of triggering a beacon is performed by an authorized third party.

In some embodiments, the method that is the subject of the invention comprises, if the terminal is authorised, a step of establishing direct contact with the call center.

Thanks to these arrangements, critical intervention time can be saved. Subscribers to the service implementing the invention thus have immediate access to the emergency service. Preferably, an application installed on the holder's user terminal implements this process.

In some embodiments, the method that is the subject of the invention further comprises a step of supplying the call center with at least one piece of information representative of a difficulty in communicating of the holder previously configured during the configuration phase. . Thanks to these provisions, it is possible to provide the call center with information that it is not possible to speak in order to answer an operator's questions.

In some embodiments, the method that is the subject of the invention comprises a step of transmitting at least one photo and/or at least one video, from the user terminal to the server of a call center and a step attribution of each photo or video to an identifier of an alert triggered by the call center. Thanks to these provisions, the call center can, in view of the photo or video, assess the situation and adapt the means allocated to this alert, in particular when it comes to assessing a road traffic accident. , a fire or a scene of violence.

In some embodiments, the method that is the subject of the invention further comprises a step of transmitting each photo or video to an emergency vehicle terminal, with geographical coordinates of the alert. Thanks to these provisions, the agents present in the emergency vehicle can assess the situation and prepare their intervention, in particular if the presence of an attacker has been reported near the person to whom these agents are providing assistance.

In some embodiments, the method that is the subject of the invention comprises a step of selecting a call center according to the geographical location of the user terminal. Thanks to these provisions, the nearest available emergency services can be alerted, which saves time in dealing with the alert.

In embodiments, access to the confidential data of the holder of the readable code is only open for a predetermined period following the triggering of a alert concerning this holder. Thanks to these provisions, the emergency services only have access to the confidential data of the holder, of the readable code, for the duration of the intervention and, at most, for a period of one day, for example.

In some embodiments, the method which is the subject of the invention also comprises a monitoring phase, which comprises a step of extracting information representative of the reading of at least one readable code.

In embodiments, the information representative of the reading of at least one readable code comprises at least one identification of the reader of the readable code and a timestamp of the reading of the readable code. Thanks to these provisions, it is possible to have a traceability of the code readings in order to respect the privacy of the holders and to provide proof thereof.

In some embodiments, the method includes a step of selection of a call center, by the user terminal. Thanks to these provisions, the user can choose to call the fire brigade, the police forces or the emergency medical services (or “SAMU”), for example.

• un premier terminal titulaire (64) de configuration comportant les moyens suivants :
  • un moyen de saisie d'informations attribuées à un titulaire enregistré dans un réseau informatique,
  • un moyen d'attribution à chaque information saisie, un attribut représentatif de la nature confidentielle ou publique de l'information,
  • un moyen d'association de chaque information saisie et d'un attribut à un code lisible,
• un deuxième terminal utilisateur (40, 41) d'alerte comportant les moyens suivants :
  • un moyen de capture, d'un code lisible (10) attribué à un titulaire, ce code représentant un accès à un serveur (60) distant du terminal utilisateur, sur un réseau informatique ;
  • un moyen de détermination (60) si ce terminal utilisateur est autorisé à accéder à des données confidentielles du titulaire ;
• le serveur distant configuré pour :
  • si le terminal utilisateur est autorisé, fournir à ce terminal utilisateur de données confidentielles et publiques du titulaire ;
• si le terminal n'est pas autorisé, fournir à ce terminal utilisateur d'un accès à aux informations publiques et la fourniture d'un numéro de téléphone d'au moins un centre d'appel à composer. Les avantages, buts et caractéristiques de ce dispositif étant similaires à ceux du procédé objet de l'invention, ils ne sont pas rappelés ici.

According to a second aspect, the present invention relates to a personal or collective security and emergency device in an emergency situation which comprises:

• a first incumbent terminal (64) of configuration comprising the following means:
  • means for entering information attributed to a holder registered in a computer network,
  • a means of attribution to each piece of information entered, an attribute representing the confidential or public nature of the information,
  • a means for associating each item of information entered and an attribute with a readable code,
• a second alert user terminal (40, 41) comprising the following means:
  • a means of capturing a readable code (10) assigned to a holder, this code representing access to a server (60) remote from the user terminal, on a computer network;
  • a means for determining (60) whether this user terminal is authorized to access the holder's confidential data;
• the remote server configured for:
  • if the user terminal is authorized, providing this user terminal with confidential and public data of the holder;
• if the terminal is not authorized, providing this user terminal with access to public information and providing a telephone number of at least one call center to dial. The advantages, aims and characteristics of this device being similar to those of the method which is the subject of the invention, they are not repeated here.

BRIEF DESCRIPTION OF FIGURES

• la figure 1 représente, sous forme de logigramme, des étapes de la phase d'alerte du procédé objet de l'invention,
• la figure 2 représente, un code attribué à un titulaire pour mettre en œuvre le procédé objet de l'invention,
• la figure 3 représente des éléments pouvant intervenir dans la mise en œuvre de l'invention,
• la figure 4 représente des éléments pouvant intervenir dans la mise en œuvre de l'invention,
• la figure 5 représente des moyens mis en œuvre pour une intervention de pompiers,
• la figure 6 représente des moyens mis en œuvre pour une intervention de pompiers, et
• la figure 7 représente, sous forme de logigramme, des étapes de la phase de configuration du procédé objet de l'invention.

Other advantages, aims and particular characteristics of the invention will emerge from the non-limiting description which follows of at least one particular embodiment of the device and of the method which is the subject of the invention, with reference to the appended drawings, in which:

• there figure 1 represents, in the form of a flowchart, the steps of the alert phase of the method that is the subject of the invention,
• there figure 2 represents a code assigned to a holder to implement the method that is the subject of the invention,
• there picture 3 represents elements that may be involved in the implementation of the invention,
• there figure 4 represents elements that may be involved in the implementation of the invention,
• there figure 5 represents means implemented for a fire service intervention,
• there figure 6 represents means implemented for a fire service intervention, and
• there figure 7 represents, in flowchart form, steps of the configuration phase of the method that is the subject of the invention.

DESCRIPTION OF EMBODIMENTS

This description is given on a non-limiting basis, each characteristic of an embodiment being able to be combined with any other characteristic of any other embodiment in an advantageous manner.

We note, from now on, that the figures are not to scale.

• saisie 82 d'informations attribuées à un titulaire enregistré dans un réseau informatique, au moyen d'un terminal titulaire,
• attribution 83 à chaque information saisie, un attribut représentatif de la nature confidentielle ou publique de l'information,
• association 84 de chaque information saisie et d'un attribut à un code lisible,

In the particular embodiment illustrated in figure 7 , the method 80 of personal or collective security and emergency in an emergency situation that is the subject of the invention comprises a first configuration phase comprising the following steps:

• entry 82 of information attributed to a holder registered in a computer network, by means of a holder terminal,
• attribution 83 to each piece of information entered, an attribute representative of the confidential or public nature of the information,
• association 84 of each piece of information entered and of an attribute with a readable code,

The entry step can be carried out by means of a being carried out by means of an entry means of a holder terminal. In the present description, the term "input means" means any device allowing the transmission of information to a computer system. Such an input means is, for example, a keyboard, a mouse and/or a touch screen adapted to interact with a computer system so as to collect input from the user. In variants, the input means is of a logical nature, such as a network port of a system computer configured to receive an electronically transmitted input command. Such input means can be associated with a graphical user interface (or GUI, acronym for Graphical User Interface) presented to a user or with an application programming interface (API). In other variations, the input means may be a sensor configured to measure a specified physical parameter relevant to the intended use case.

During the input step 82, the holder can fill in any field specified on an application 41 represented on the GUI. For example, the holder can fill in information relating to a marital status, an address, a state of health, an employer or a family relationship.

Prior to the entry step 82, the holder can register on the GUI during a registration step 81. The registration step 81 can be any means of creating a user account associating a password password and an identifier in a database known to those skilled in the art. The recording step 81 can include a step for modifying a single-use password by the holder. In some embodiments, the registration step 81 may include a step of associating a telephone number of the holder with the identifier and the password to carry out a so-called "strong" authentication known to man of career.

The step 83 of allocating to each item of information entered, an attribute representative of the confidential or public nature of the information, can be carried out automatically or manually.

Preferably, a public attribute is automatically associated with certain fields of the GUI, for example, a first name of the holder. Similarly, a confidential attribute is automatically associated with other fields of the GUI, for example a social security number or information on a state of health of the person.

When attributes are manually associated, the holder can for example select the nature of the attribute from a drop-down menu or by checking a box on the GUI.

During the association step 84, once the user has registered, the user can read a readable code and associate it with his identifier and his password. This step corresponds to step 21 described below.

Optionally, the configuration phase 80 further includes a step 85 for defining at least one third-party telephone number assigned to the registered holder.

During this step, the holder can associate one or more third-party telephone numbers to be notified in the event of an alert. The allocation can be made by means of a corresponding interface of the GUI.

Preferably, during the step of defining 85 at least one telephone number of a third party, an attribute representing a category of relationship with the third party is assigned 86. Thus, for each telephone number, the user defines a context, for example “public” or “private”, or even “personal” or “professional” or even a relationship such as “person of confidence”, “family” or “employer”. Depending on the framework of the alert phase, different people can be notified by category selections 32 during the alert phase 20.

Optionally, the configuration phase 80 includes a step 87 for linking a beacon 50 with a holder and during the alert phase 20, a step for triggering a beacon 50 linked to the holder. Such a beacon 50 is described below.

The beacon 50 can be associated with a computer card on the computer network. The link can be made automatically or by selecting the representative file of the beacon on the GUI.

In the particular embodiment illustrated in figure 1 , the process 20 for personal or collective security and emergency in an emergency situation which is the subject of the invention comprises, during the alert phase, a step 21 for obtaining, by a person or a community, a code legible. This obtaining is obtained on request from a code supplier. This code includes an identifier of the person to whom the code will be assigned, called “code holder”. Correlatively, this code holder provides confidential personal information, for example allergies, handicap, contraindications, chronic pathology, long-term medical treatments, address, digicode (housing access code) coordinated to reach relatives or a doctor treating. At the same time, this holder can provide "public" personal information, that is to say that he wishes to bring to the attention of any likely passer-by, in the event of an accident, fall or illness, lost children, sick adult or lost disabled person, to help him, for example his allergies, his handicaps (in particular deaf-mute or visually impaired), his contraindications (for example not receiving oxygen), the telephone number of one loved ones, chronic debilitating illnesses (for example Alzheimer's).

These confidential and public data are stored in a database, in relation to the identifier of this holder. In the context of a visible code, this code assigned to the holder can be printed on laminated media, stickers, wristbands or watches or any other medium, but also be photographed and/or put in the background of the telephone screen. The holder of the code positions it in a place that is visible or easily accessible to everyone, for example, on a helmet, on a bracelet, on the back of a telephone or a wallet. The goal is that, if found unconscious, in distress or lost, any passerby can trigger rescue and read potential instructions indicated in the public data fields in order to carry out a rescue action and avoid any dangerous actions. , and that these emergency services can take cognizance of his confidential data.

In the description, the holder of the readable code is, at the start of the process, a person who needs help. A user is a third party, passer-by or emergency service, who has a user terminal. The method then comprises a step 22 of capture, by a user terminal, of a readable code attributed to a holder. This readable code, typically a bar code, for example QR-code or Datamatrix, or a code carried by an electronic tag, for example implementing an NFC (acronym for Near-Field Communication) or RFID (acronym for RadioFrequency Identifier).

This code represents, on the one hand, an identifier of the holder of the code and access to a server remote from the user terminal, on a computer network, for example the Internet. Preferably, a computer program for reading the code, for example an application, automatically triggers access to the remote server of the user terminal.

This computer program or a program implemented by the remote server then performs a step 23 of determining whether the user terminal is authorized to access the holder's confidential data. This authorization verification may include the request for entry and verification, manual or vocal, of a user name ("login") and/or password ("password") and/or the verification that a identifier of the user terminal, transmitted when accessing the server, corresponds to a terminal identifier stored in a database accessible to the server. Thus, the user terminals of the emergency services are authorized, for example by the specific application that these terminals use for the processing of the readable codes or by an identifier or a secret code implemented by this terminal or this application. Other authorization checks, known to those skilled in the art, for example for access to bank accounts or personal spaces of merchant or official sites, can be implemented within the framework of the invention.

If the user terminal is authorized, the method performs a step 24 of supplying, by the server to this user terminal, personal confidential data of the holder of the code. Optionally, access to the confidential data of the holder of the readable code is only open for a predetermined period following the triggering of an alert concerning this holder. Thus, the emergency services only have access to the holder's confidential data, of the readable code, for the duration of the intervention and, at most, for a period of one day, for example.

If the terminal is not authorized, the method performs a step 25 of providing, to this user terminal, access to a third party authorized to access the holder's confidential information. This access can be a telephone number represented by the readable code or a telephone number returned by the server, possibly taking into account the location of the terminal (if its geographical location is given, for example by a satellite geolocation system or via the cellular telephone network) or associated data to the holder of the readable code (for example his address of residence and/or a pathology from which he suffers).

Preferably, the telephone number to which access is provided. Optionally, the telephone number to which access is provided is automatically dialed on the user terminal during a step 26.

As understood with regard to steps 21 to 25, in all situations, the confidential information of the holder of the readable code is protected against unauthorized access, but the emergency services may access it. If the person who captures an image of the code is not authorized, a message inviting him to call for help is displayed as well as public data. For example, the public data invites him to perform first aid gestures. The public ones can also include an identifying code of the person, which once provided to the emergency services by the caller thus allows the emergency services to access the account of the holder of the QR Code.

In optional embodiments, if the person who captures an image of the code is not authorized, he is redirected to an authorized person from the emergency services. Thus, an injured person, conscious or not, can obtain better help, because his confidential data is immediately made available to the emergency services.

In some embodiments, the step 25 of providing the user terminal with access to a third party comprises the provision, for example by display in a short message (SMS or MMS) of a telephone number of a center of call to dial and a visible code to read when communicating with this call center. This readable code is representative of the identifier of the holder of the readable code. The implementation of the invention is thus simplified and any user terminal, even a simple telephone fitted with an image sensor and software for reading readable codes, for example QR-codes, can trigger the Alert and information, through the confidential data of the holder of the readable code, of the emergency services.

Optionally, the method 20 includes, if the user terminal is authorized, a step 27 of direct contact with the call center. Subscribers to the service implementing the invention thus have an application 41 installed on their user terminal 40, which gives them immediate access to the emergency service, whether or not they are the holders of the read code. In particular, the holder of the readable code can himself call for help by reading his code readable by his own user terminal.

In some embodiments, the method comprises, if the terminal is not authorized, a step 28 of supplying this user terminal with public data of the holder of the readable code. He can thus avoid the harmful consequences of gestures, treatments or behaviors carried out by passers-by trying to help him or by the emergency services, but unsuited to his particular personal situation.

In optional embodiments, the method comprises a step 29 of geolocation of the user terminal.

In some embodiments, the method comprises a step 30 of transmitting at least one photo and/or at least one video, from the user terminal to the server of the call center and a step of allocating each photo or video to an identifier of an alert triggered by the call center or by the caller. Optionally, the application on the user terminal and/or the call center server are configured to carry out, during a step 31, a takeover of the camera function of the user terminal by the server, with the agreement of the user, or even the loudspeaker function. The call center can thus trigger the taking of photos or video and give instructions for moving the terminal to its user.

The call center can thus, in view of each photo or each video, assess the situation and adapt the means assigned to this alert, in particular when it comes to assessing a road traffic accident, a fire or a scene of violence. Preferably, each photo or video is transmitted to an emergency vehicle terminal, with geographic coordinates of the alert. The agents present in the emergency vehicle can thus assess the situation and prepare their intervention, in particular if the presence of an assailant has been reported near the person to whom these agents are helping. It is also useful for the call center operator to adapt the emergency means to answer the call.

In some embodiments, the method includes a step of selection of a call center, by the user terminal. Several call centers can be offered for the selection step based on a pre-recorded list and/or a geolocation of the user, for example.

Thanks to these provisions, the user can choose to call the fire brigade, the police forces or the emergency medical services (or “SAMU”), for example.

In some embodiments, the method comprises a step of selecting a call center according to the geographical location of the user terminal.

Thanks to these provisions, the nearest available emergency services can be alerted, which saves time in dealing with the alert.

In some embodiments, the alert phase includes a step of sending a message to at least one telephone number of a defined third party. The message preferably takes the form of an SMS (for "Succinct Message Service" or "Short Message Service" in English). In embodiments, the message takes the form of a message displayed on an application of the associated third party. The message can be transmitted by means of any communication network known to those skilled in the art.

Optionally, the alert phase 20 includes a step 32 for selecting a relationship category, the sending step sending a message to each telephone number presenting the attribute representing the selected category. The selection step 32 can be performed by the holder or a third party by means of a GUI of an application 41 according to the preassigned categories.

Optionally, the alert phase comprises a step of supplying the call center with at least one item of information representative of a difficulty in communicating for the holder previously configured during the configuration phase. This step is described below in relation to application 41.

In some embodiments, the method which is the subject of the invention comprises a monitoring phase which comprises a step of extracting information representative of the reading of at least one readable code. The monitoring step can be performed by any administrator defined below. This step aims to guarantee that a user's confidential data is not read in a context other than an alert phase.

Preferably, the information representative of the reading of at least one readable code comprises at least one identification of the reader of the readable code and a timestamp of the reading of the readable code. A user can be associated with each reader. Thus, the identification of the visible code reader also identifies its owner.

There figure 1 represents a QR-Code 10 which allows the reading, by the rescue services, of the information that the holder has entered and which is stored in a server meeting CNIL / HDS / RGPD standards, for example a high security server.

This code 10 is also used to save time when evacuating several people. By reading the code, the emergency application is enabled to provide the list of people residing in an establishment, for example for dependent elderly people, and thus enable verification (“checking”).

• Données personnelles (adresse / digicode / n° personne à prévenir) ;
• Données médicales (antécédent / traitement / allergie).

We observe, in picture 3 :
An application 41 running on a user terminal 40 making it possible to fill in files stored in the memory of a server 50, in particular:

• Personal data (address / digicode / number of person to notify);
• Medical data (history / treatment / allergy).

Code 10 which is readable by emergency user terminals when they arrive to access the data. And when it is read by unauthorized equipment (i.e. not associated with access rights reserved for the emergency services or the holder of this code 10) it gives the identifier of the holder to be provided to the assistance so that they can access the confidential data, in particular medical data, of this holder.

The application 41 also makes it possible to trigger the lighting of the beacon 50 to guide the emergency services and warn the neighborhood during the alert phase. The triggering step can be performed by the holder terminal or by an authorized third party.

The application 41 also makes it possible to launch a call for help via 112, or even 15, 17 or 18 or any other emergency call number, a call which goes through the application 41 to the call taker. In the following, it is considered that the telephone number 112 is called, of course, this number can be 15, 17 or 18 in France or even 911 in the United States or any other number depending on the country in which the application is implemented.

The application 41 also makes it possible to trigger an alert and a transmission of information on the computer of the call taker who thus obtains access to the two information sheets of the holder. Important: the arrival of the alert is independent of the call to 112. Which, in the event that 112 calls no longer work, the call taker still knows that the user of the 41 application request help electronically.

The 41 application also allows you to be geolocated by the emergency services of 112.

The servers 60 manage in particular the interactions with the holders of codes 10 (individuals or companies) and the emergency services (operator and vehicle) via user interfaces, or “fronts”, holders 61 and companies 62.

• un moyen de capture, par un terminal utilisateur 40, d'un code lisible 10 attribué à un titulaire, ce code 10 donnant directement accès à un serveur 60 distant du terminal utilisateur, sur un réseau informatique ;
• un moyen de détermination si ce terminal utilisateur 40 est autorisé à accéder à des données confidentielles du titulaire ;
• un moyen de fourniture à ce terminal utilisateur 40 de données confidentielles du titulaire, si le terminal utilisateur 40 est autorisé ;
• un moyen de fourniture à ce terminal utilisateur d'un accès à un tiers autorisé à accéder aux informations confidentielles du titulaire, si le terminal 40 n'est pas autorisé.

The personal or collective security and emergency device in an emergency situation which is the subject of the invention comprises:

• a means of capture, by a user terminal 40, of a readable code 10 assigned to a holder, this code 10 giving direct access to a server 60 remote from the user terminal, on a computer network;
• a means for determining whether this user terminal 40 is authorized to access the holder's confidential data;
• a means of supplying this user terminal 40 with confidential data of the holder, if the user terminal 40 is authorized;
• a means of providing this user terminal with access to a third party authorized to access the holder's confidential information, if the terminal 40 is not authorized.

As explained above, these means consist of a user terminal 40, a server 60, means of communication between the user terminal and the server and software installed on the user terminal 40 (application 41) and the server 60 to implement the method that is the subject of the invention. The call center is reference 70 in figure 4 . Optionally, a beacon 50, described later, is implemented.

• une première solution, avec QR-Code (ou tout autre type de code pouvant donner accès à de l'information distante), une application pour terminal communicant, notamment smartphone ou tablette et une balise optionnelle ;
• une deuxième solution PPMS pour les établissements scolaires, notamment en cas d'intrusion, évacuation ou confinement ;
• une troisième solution pour que des autorités puissent prévenir la population (SMS, sirènes, allumage de balises collectives ou individuelles) d'une communauté, en tout ou partie. Elle comporte l'utilisation de balises visibles 50.

Three solutions are proposed:

• a first solution, with QR-Code (or any other type of code that can give access to remote information), an application for a communicating terminal, in particular smartphone or tablet and an optional beacon;
• a second PPMS solution for schools, particularly in the event of intrusion, evacuation or confinement;
• a third solution so that the authorities can warn the population (SMS, sirens, lighting of collective or individual beacons) of a community, in whole or in part. It involves the use of 50 visible tags.

• Guider les secours visuellement avec une lampe flash puissante (préférentiellement entre 1500 et 3000 lumens), visible de jour comme de nuit ;
• Guider un éventuel secouriste bénévole, qui est alerté par une application de secours par de tels secouristes ;
• Prévenir le voisinage, afin d'aller aider la personne qui a déclenché l'alerte et ainsi pratiquer un geste de premier secours en attendant l'arrivée des pompiers.

For each beacon 50: its functions are:

• Guide the emergency services visually with a powerful flash lamp (preferably between 1500 and 3000 lumens), visible day and night;
• Guide a possible volunteer rescuer, who is alerted by a rescue application by such rescuers;
• Warn the neighborhood, in order to help the person who triggered the alert and thus practice a first aid gesture while waiting for the arrival of the firefighters.

This same beacon 50 can also be used in other configurations, for example for alerting the population. Or for the second PPMS solution (securing schools). The beacons 50 can be triggered by their assigned user, by the emergency services or by an authority (see “third solution”). Tags 50 can also be triggered by an authorized third party, for example: a relative for a relative living far away, a boss for his collaborator working from home and no longer giving any sign of life.

Other information which may be useful for the implementation of particular embodiments of the method and/or of the device which are the subject of the invention is given below.

The application 41 makes it possible to choose the emergency service that one wishes to call. When the holder's code is read by a person not authorized to access the holder's personal information, a message is displayed on a screen of the QR code reader, for example a screen of a communicating mobile telephone. The message indicates the emergency call number to dial and a code to give during this call so that the call center 50 can immediately access the confidential and medical data of the holder of the code 10. In addition, this person may have access to public data provided by the holder of code 10, for example their allergies, their contraindications such as not receiving oxygen, their status as an organ donor or not, their illnesses, for example Alzheimer's or handicap, for example deaf-mute or blind. When code 10 is picked up by an authorized person, in particular emergency personnel, the latter has access to all the confidential and medical information of the holder of code 10.

The application 41 also allows the holder of the code 10 to send SMS (for "Service de message succincts" or "Short Message Service" in English) to relatives, neighbors or people in the professional environment and to enter their information public or confidential. At least one SMS may include information on the location of the holder of code 10 and/or on the person who called for help. Sending SMS to pre-registered people can include a step of selecting a professional or private setting. Depending on the framework chosen, one or more SMS can be sent to different pre-registered lists of people.

The 41 application also allows the holder to trigger an alert and indicate their possible disability, to indicate that there is an attacker nearby and to take photos of the situation, for example of a fractured or injured limb. or a fire outbreak.

Optionally, access to the photos is only open for a predetermined period following the triggering of an alert concerning this holder. Thus, the emergency services only have access to the photos for the duration of the intervention and, at most, for a period of one day, for example.

It should be noted that the photographs sent by the person (whether or not the holder of code 10) are sent, at the same time, on a tag file and/or on a user file, to facilitate access to these photos by the emergency services. , in particular when the alert does not particularly concern a person (for example in the event of the discovery of a forest fire).

• Première étape :
  • Choisir de déclencher une des balises d'un abonné au service (exemple : Mr Dupont qui a une balise à la maison, une dans sa résidence secondaire et une sur son lieu de travail) ;
    ou
  • Choisir de se faire géolocaliser si on n'est pas à côté d'une de ses balises.
• Deuxième étape :
  • Choisir la personne pour qui on souhaite déclencher les secours et qui est enregistrée en relation avec la balise.
• Troisième étape :
  • Cocher ou non l'onglet « agresseur à proximité », information qui apparaitra sur l'écran des services de secours et qui permettra à ceux-ci de connaître le danger qu'encoure la personne, mais aussi savoir que l'appelant ne peut peut-être pas parler comme dans le cas de viol / home jacking / féminicide.
• Quatrième étape :
  • Choisir les secours (donc le numéro) que l'on veut prévenir dans la liste :
    112/18 ou 15 ou 17. Ce qui lance automatiquement l'appel. C'est l'application 41 qui compose le numéro et qui valide.
  • Choisir le contexte de l'appel, par exemple vie privée ou vie professionnelle.
• Autres fonctions :
  • Prendre une photo ou aller chercher dans son téléphone une photo prise. Cette photo de la situation est envoyée sur la fiche du titulaire sur le serveur sécurisé. Cette photo est consultable par les services de secours. Plusieurs photos peuvent être stockées. La durée de stockage peut être limitée, par exemple à 24 heures, pour respecter la confidentialité et les données personnelles des utilisateurs. L'application 41 permet aussi de venir remplir les deux fiches titulaires qui comprennent des données personnelles et médicales.

Application 41 allows several things which are:

• First stage :
  • Choose to trigger one of the beacons of a subscriber to the service (example: Mr. Dupont who has a beacon at home, one in his second home and one at his workplace);
    Or
  • Choose to be geolocated if you are not near one of its beacons.
• Second step :
  • Choose the person for whom you want to trigger rescue and who is registered in relation to the beacon.
• Third step :
  • Check or not the "nearby assailant" tab, information that will appear on the screen of the emergency services and which will allow them to know the danger that the person is incurring, but also to know that the caller cannot -not to speak as in the case of rape / home jacking / feminicide.
• Fourth step:
  • Choose the help (therefore the number) that you want to prevent from the list:
    112/18 or 15 or 17. Which automatically initiates the call. Application 41 dials the number and validates.
  • Choose the context of the call, for example private life or professional life.
• Other functions :
  • Take a photo or fetch a photo taken from your phone. This photo of the situation is sent to the holder's file on the secure server. This picture is accessible by the emergency services. Multiple photos can be stored. The storage period may be limited, for example to 24 hours, to respect the confidentiality and personal data of users. The 41 application also allows you to come and fill in the two holder sheets which include personal and medical data.

The titular front 61 is broken down into two parts, for two different types of users:

1/ The organization (“super holder” or “administrator”):

The organization is either a reseller (for example, a company for its customers), or an administrator of a company / community and which manages the people for whom it has taken the first solution, for example, an employer who manages the access rights of its employees and the assignment of codes 10 and tags 50.

The organization may have access to information such as an ID of a person who read each QR code it owns, as well as a timestamp of the read. In embodiments, this information can be retrieved and/or downloaded.

2/ The user,

The user holds a code 10 and provides his personal data recorded in a server linked to the application 41 in a manner known to those skilled in the art. The user can trigger a beacon 50 assigned to him. For example, beacon 50 can be recorded as being its own or that of a predefined relative.

The user can have access to information such as an ID of a person who read the QR code he owns, as well as a timestamp of the reading. In embodiments, this information can be retrieved and/or downloaded.

• une interface configurée pour les opérateurs (preneur appel 70) qui a accès à tout et peut tout faire lorsque le propriétaire du QR code 10 et/ou de la balise 50 est en alerte, par exemple, l'opérateur peut mettre un utilisateur en alerte et ne verra qu'à ce moment-là les informations confidentielles de la personne et
• une interface véhicules qui ne peuvent voir que les balises 50 déclenchées et/ou les utilisateurs en alerte, par exemple sans balise physique, mais avec une géobalise dans leur département et, pour chaque balise 50 en alerte, les dossiers des titulaires de codes 10 affectés à cette balise 50.

The Secours 63 front manages, for example, three types of rescue with different assignments: the emergency medical aid service (acronym "Samu", the police, and the firefighters. Each type of rescue has two user interfaces:

• an interface configured for operators (call taker 70) who has access to everything and can do everything when the owner of QR code 10 and/or beacon 50 is on alert, for example, the operator can put a user on alert and will only then see the confidential information of the person and
• a vehicle interface that can only see the 50 beacons triggered and/or the users on alert, for example without a physical beacon, but with a geobeacon in their department and, for each 50 beacon on alert, the files of the affected code 10 holders to this tag 50.

The consultation is ephemeral and can only be done while beacon 50 is still on alert.

The company front 62 makes it possible to create, assign, edit, delete, the tags 50, the codes 10, the identifiers of the holders and their organizations. The company does not have access to the data recorded in the personal and medical files of the holders.

• une modification des fiches par le titulaire,
• une demande de lecture par les secours,
• de transmettre des messages d'erreur avec un code identifiant le titulaire, le message étant à utiliser ou retransmettre par des passants témoins d'une détresse du titulaire (« erreur » signifiant ici que cette personne tierce, se voit demander d'appeler les secours et de donner le code identifiant le titulaire au service de secours, leur permettant d'accéder aux données confidentielles/médicales du titulaire du code 10).

In picture 3 , the server 60 allows, based on the capture of a code 10:

• a modification of the sheets by the holder,
• a read request by the emergency services,
• to transmit error messages with a code identifying the holder, the message being to be used or retransmitted by passers-by witnessing the holder's distress ("error" meaning here that this third person is asked to call the emergency services and to give the code identifying the holder to the emergency service, allowing them to access the confidential/medical data of the holder of the code 10).

The server 60 makes requests to trigger the beacon 50. It also manages the user interfaces (“front”), in particular holder 61 and company 62. The server 60 addresses the call taker 70 attached to the emergency representative number, by example 112, 15, 17 or even 18 (more precisely a computer terminal 70 of the call taker), the holder's files, when an alert is launched, when the call taker 70 interrogates the server 60 to have the personal information, including confidential, concerning the holder.

It is noted that, even when the telephone network is not working, the application 41 makes it possible to transmit an alert and a geographical position, via a data network, for example the Internet, or even a low-speed network, for example of the Lora or Sigfox type (registered trademarks).

We also note that the call arrives at emergency 50 of the department where the holder of code 10 is located, because the geolocation is matched with 7000 fire stations in France or police stations, SAMU center or hospitals and clinics. The matching is done, for example, by implementing the “DFCI” grid (acronym for “Forest Defense Against Fire”) of French territory, a grid already widely used by firefighters.

• le code postal et donc les coordonnées géographiques de la commune sur laquelle le terminal 40 se trouve,
• les coordonnées géographiques de la caserne de pompier la plus proche,
• les coordonnées cartographiques DFCI,
• les coordonnées des balises 50 les plus proches,
• les coordonnées de points Hot Spot WiFi les plus proches et/ou
• les coordonnées d'appareils Bluetooth les plus proches.

A mechanism retrieves the information of the geographical position of the user terminal 40 which triggered the alert. Then, it retrieves several information such as:

• the postal code and therefore the geographical coordinates of the municipality in which the terminal 40 is located,
• the geographical coordinates of the nearest fire station,
• DFCI map coordinates,
• the coordinates of the nearest 50 beacons,
• the coordinates of the nearest Hot Spot WiFi points and/or
• the coordinates of the nearest Bluetooth devices.

This enriches the routing of emergency calls by correlating location information received in different ways (such as the example in the list above) and thus directs computer alert information to the right call center. relief 70.

The call center 70 can trigger or transfer an alert, in particular when the user terminal 40 is far from the place of the supposed danger (for example a relative who no longer has any news of a person) or when another center of call 70 must intervene (for example transfer by a firefighter of a need for intervention by law enforcement).

General overview.

First solution: Medical and confidential information accessible by the emergency services. Effectiveness of emergency response. Preservation of human life.

The emergency location beacon 50 of the first solution allows reliable and precise identification of the location of the person in distress (the holder of code 10). It is triggered using an application 41 accessible from an intelliphone (smartphone), a touchscreen tablet and by simply calling the emergency number 112, 15, 17 or 18.

The first solution makes it possible to call the emergency services, to recover the exact position of the intervention and the confidential and secure data allowing better support of this holder by the emergency teams.

1. a) Pour les secours, les avantages de la mise en œuvre de l'invention comportent :
   • gain de temps dans la régulation médicale grâce à la fiche médicale sécurisée (antécédents, allergie, hospitalisation, personnes à prévenir), récupération d'informations d'accès préenregistrées (par exemple clés, digicode, étage, couleurs des volets) ;
   • choix des moyens de secours engagés optimisés ;
   • récupération d'informations importantes sur l'incident grâce à l'envoi de photo et vidéo ;
   • remontée de la possible information d'agresseur à proximité et d'appelant sourd et/ou muet.
2. b) Pour l'appelant :
   • arrivée plus rapide des équipes de secours grâce à la balise 50 et à la géolocalisation ;
   • réduction des risques de séquelles et/ou de mort ;
   • meilleure prise en charge par les secours grâce aux données préenregistrées ;
   • envoi d'un message court (SMS) aux personnes à prévenir en cas d'urgence.
3. c) Pour les collectivités ou les entreprises :
   • délai d'hospitalisation et arrêt de travail moins long ;
   • réduction du niveau de séquelles facilitant le retour au travail sans nécessiter d'adaptation du poste ;
   • réduction du coût des soins et des frais d'hospitalisation ;
   • collaborateur sécurisé, donc chef d'entreprise tranquillisé, donc moins de problèmes juridiques ;
   • pour sécuriser les collaborateurs en télétravail, car ceux-ci peuvent se trouver isolés chez eux, en cas de malaise, d'incident ou agression. Les autres personnes du foyer sont aussi protégées ;
   • envoi de la carte, de consignes et codes d'accès aux secours, informations utiles d'urgence transmises aux équipes de secours.
4. d) En milieu scolaire ou résidence de personnes âgées :
   • Pour protéger les scolaires dans l'enceinte ou en dehors de l'établissement (transport, sortie scolaire). Par exemple : QR code sur le carnet de liaison ou badge de cantine.
5. e) Pour les activités sportives ou de loisir, les déplacements, les transports en commun :
   • sécurisation des usagers. La balise 50 de localisation des secours se déclenche à l'aide d'une application 41 accessible depuis un intelliphone ou une tablette tactile et permet une identification fiable et précise du lieu où se trouve la personne en situation de détresse soit grâce à la lampe de la balise 50 visible à plusieurs kilomètres et/ou à la géolocalisation du terminal utilisateur 40 qui a lancé l'appel ;
   • connexion directe et instantanée aux secours, en permanence. L'alerte lumineuse haute puissance de la balise 50 prévient le voisinage et guide les secours en approche ;
   • appel direct sans intermédiaire vers les services de secours ;
   • communication des données médicales et confidentielles du titulaire du code 10.

The invention therefore has advantages:

1. a) For emergency services, the advantages of implementing the invention include:
   • saving time in medical regulation thanks to the secure medical file (antecedents, allergy, hospitalization, people to notify), recovery of pre-recorded access information (eg keys, digicode, floor, colors of shutters);
   • choice of optimized emergency resources engaged;
   • recovery of important information on the incident by sending photos and videos;
   • feedback of the possible information of nearby attacker and deaf and/or dumb caller.
2. b) For the appellant:
   • faster arrival of rescue teams thanks to beacon 50 and geolocation;
   • reduced risk of sequelae and/or death;
   • better support by the emergency services thanks to pre-recorded data;
   • sending a short message (SMS) to the people to be notified in the event of an emergency.
3. c) For communities or businesses:
   • shorter hospital stay and work stoppage;
   • reduction in the level of sequelae facilitating the return to work without requiring adaptation of the position;
   • reduction in the cost of care and hospitalization costs;
   • secure employee, therefore reassured business manager, therefore fewer legal problems;
   • to secure employees working from home, because they may find themselves isolated at home, in the event of illness, incident or aggression. The other people in the household are also protected;
   • sending of the map, instructions and emergency access codes, useful emergency information transmitted to the emergency teams.
4. d) In a school setting or residence for the elderly:
   • To protect school children inside or outside the establishment (transport, school outing). For example: QR code on the liaison book or canteen badge.
5. e) For sports or leisure activities, travel, public transport:
   • user safety. The emergency location beacon 50 is triggered using an application 41 accessible from an intelliphone or a touchscreen tablet and allows reliable and precise identification of the location of the person in distress either thanks to the flashlight the beacon 50 visible several kilometers away and/or the geolocation of the user terminal 40 which initiated the call;
   • direct and instantaneous connection to emergency services, at all times. The high power light alert of the 50 beacon warns the neighborhood and guides the emergency services on approach;
   • direct call without intermediary to the emergency services;
   • communication of the medical and confidential data of the holder of the code 10.

A simple reading of the code 10 allows the emergency services to recover the holder's secure personal information. At home, geolocation data from the beacon 50 is taken into account. Outside, geolocation data from the user terminal 40 is taken into account.

The invention allows, optionally, the creation of a personalized "family" profile. Sending photos and/or videos to the emergency services in order to give them a view of the situation allowing a better appreciation of the means to be implemented.

Examples of use:

• A/ A senior holder launches the alert himself via the application 41 running on his intelliphone 40. The advantages of implementing the invention, compared to a remote assistance system, include:
  • direct call to the emergency service;
  • the emergency services have access to the medical file and to that of personal data;
  • possibility of attaching photos for the emergency services;
  • ability to click on a nearby attacker tab;
  • one or two registered people receive an SMS as soon as the alert is triggered;
  • At home: beacon 50 lights up and guides the emergency services and warns the neighbourhood;
  • When leaving the home: By clicking on "geolocate me", the emergency services receive the exact position of the person holding code 10.
• B/ A witness calls the emergency services in place of the senior holder. The advantages of implementing the invention, compared to a remote assistance system, include:
  • by receiving the code identifying the holder entered in code 10, the emergency services have access to the medical file and to that of the holder's personal data;
  • two or more registered people receive an SMS as soon as the alert is triggered (alert triggered by the emergency services);
  • at home: beacon 50 lights up, guides the emergency services and warns the neighborhood (thanks to the alert triggered by the emergency services).
• C/ In the school environment:
  Problem: An accident OR intrusion or attack causes several victims in the establishment. How can the emergency services know the state of health of each person? Especially since the person in charge of the alert may find themselves overwhelmed by the situation. Going to find information on computer or paper is long. During this time, first aid gestures will not be made. And staff can find themselves injured.

• Imprimer le document à fournir aux secours et indiquant les informations sur l'enfant ;
  • aller chercher les secours à l'entrée ;
  • prévenir les parents.

In the daily life of the staff of the establishment:
It is better for staff to care for each injured child than to have to:

• Print the document to be provided to the emergency services and indicating the information on the child;
  • fetch help at the entrance;
  • notify parents.

• lecture de la fiche médicale de l'enfant ;
• photo de la situation.

On school outings, it is preferable to be geolocated rather than to seek help at a meeting place. It is useful to transmit to the emergency services, as soon as the call is made, information which saves time and adapts the means of intervention.

• reading the child's medical form;
• picture of the situation.

But also warn management and parents by sending SMS.

• appel direct au service de secours ;
• les secours ont accès à la fiche médicale et à celle des données personnelles ;
• la possibilité de joindre des photos pour les services de secours ;
• la possibilité de cliquer sur l'onglet agresseur à proximité ;
• les personnes enregistrées reçoivent un SMS dès le déclenchement de l'alerte ;
• la balise 50 s'allume et guide les secours.

In the establishment: the alert by the application 41 has the following advantages:

• direct call to the emergency service;
• the emergency services have access to the medical file and to that of personal data;
• the possibility of attaching photos for the emergency services;
• the ability to click on the nearby attacker tab;
• registered persons receive an SMS as soon as the alert is triggered;
• beacon 50 lights up and guides the emergency services.

• appel direct au service de secours ;
• les secours ont accès à la fiche médicale et à celle des données personnelles ;
• la possibilité de joindre des photos pour les services de secours ;
• la possibilité de cliquer sur l'onglet agresseur à proximité ;
• les personnes enregistrées reçoivent un SMS dès le déclenchement de l'alerte ;
• la position géographique exacte est reçue par les secours (position GPS).

Outside the establishment: the alert by the application 41 has the following advantages:

• direct call to the emergency service;
• the emergency services have access to the medical file and to that of personal data;
• the possibility of attaching photos for the emergency services;
• the ability to click on the nearby attacker tab;
• registered persons receive an SMS as soon as the alert is triggered;
• the exact geographical position is received by the emergency services (GPS position).

• appel direct au service de secours ;
• les secours ont accès à la fiche médicale et à celle des données personnelles ;
• la possibilité de joindre des photos pour les services de secours ;
• la possibilité de cliquer sur l'onglet agresseur à proximité ;
• les personnes enregistrées reçoivent un SMS dès le déclenchement de l'alerte (donc la direction de l'entreprise reçoit un SMS) ;
• à domicile : la balise 50 s'allume donc guide les secours et avertit le voisinage. Le télétravailleur est donc protégé au-delà de son temps de travail, et la partie géolocalisation et code 10 le protège dans ses activités extérieures.

D/ In the case of a teleworker who launches the alert himself via the application 41, the advantages of the invention include:

• direct call to the emergency service;
• the emergency services have access to the medical file and to that of personal data;
• the possibility of attaching photos for the emergency services;
• the ability to click on the nearby attacker tab;
• registered persons receive an SMS as soon as the alert is triggered (thus the management of the company receives an SMS);
• at home: beacon 50 lights up so guides the emergency services and warns the neighbourhood. The teleworker is therefore protected beyond his working time, and the geolocation and code 10 part protects him in his external activities.

• en recevant le code du titulaire inscrit dans le code 10, les secours ont accès à la fiche médicale et à celle des données personnelles ;
• les personnes enregistrées reçoivent un SMS dès le déclenchement de l'alerte (alerte déclenchée par les secours) donc la direction de l'entreprise reçoit un SMS ;
• au domicile du télétravailleur, la balise 50 s'allume, guide les secours et avertit le voisinage (grâce à l'alerte déclenchée par les secours).

In the event that a witness calls the emergency services instead of the teleworker holding code 10, the advantages of the invention include:

• by receiving the holder's code entered in code 10, the emergency services have access to the medical file and to that of personal data;
• the people registered receive an SMS as soon as the alert is triggered (alert triggered by the emergency services) so the management of the company receives an SMS;
• at the home of the teleworker, the beacon 50 lights up, guides the emergency services and warns the neighborhood (thanks to the alert triggered by the emergency services).

• appel direct au service de secours ;
• les secours ont accès à la fiche médicale et à celle des données personnelles ;
• la possibilité de joindre des photos pour les services de secours ;
• la possibilité de cliquer sur l'onglet « agresseur à proximité » ;
• les personnes enregistrées reçoivent un SMS dès le déclenchement de l'alerte (donc la direction de l'entreprise reçoit un SMS) ;
• la balise 50 s'allume, donc guide les secours :
• même un proche du collaborateur de l'entreprise ne connaît pas les informations intimes et privées de sa vie (numéro de téléphone de son conjoint, questions médicales).

E/ In the case of an on-site employee launching the alert himself via the application 41, the advantages of the invention include:

• direct call to the emergency service;
• the emergency services have access to the medical file and to that of personal data;
• the possibility of attaching photos for the emergency services;
• the ability to click on the "nearby attacker"tab;
• registered persons receive an SMS as soon as the alert is triggered (thus the management of the company receives an SMS);
• beacon 50 lights up, thus guiding the emergency services:
• even someone close to the employee of the company does not know the intimate and private information of his life (phone number of his spouse, medical questions).

• en recevant le code du titulaire inscrit dans le code 10, les secours ont accès à la fiche médicale et à celle des données personnelles ;
• les personnes enregistrées reçoivent un SMS dès le déclenchement de l'alerte (alerte déclenchée par les secours), donc la direction de l'entreprise reçoit un SMS ;
• la balise 50 s'allume, donc guide les secours ;

In the event that a witness calls the emergency services instead of the employee holding code 10, the advantages of the invention include:

• by receiving the holder's code entered in code 10, the emergency services have access to the medical file and to that of personal data;
• the people registered receive an SMS as soon as the alert is triggered (alert triggered by the emergency services), so the management of the company receives an SMS;
• beacon 50 lights up, thus guiding the emergency services;

• ID, identifiant de la balise 50 ;
• numéro de série ;
• date de mise en service ;
• état ;
• adresse ;
• la géolocalisation sur une carte (longitude, latitude) ;
• l'organisation à laquelle la balise 50 est rattachée ;
• la classe Lora (par exemple « classA » ou « classC ») ;
• le champ « skip alerte » (qui permet de désactiver/activer les alertes sur batterie ou secteur).

The 50 tags are associated with the following data:

• ID, tag identifier 50;
• serial number ;
• date of commissioning;
• state ;
• address ;
• geolocation on a map (longitude, latitude);
• the organization to which tag 50 is attached;
• the Lora class (for example “classA” or “classC”);
• the "skip alert" field (which allows you to deactivate/activate battery or mains alerts).

• nom ;
• prénom ;
• date de naissance ;
• adresse ;
• sexe ;
• téléphone ;
• dossier médical ;
• maladies ;
• hospitalisations ;
• allergies ;
• traitements en cours ;
• antécédents ;
• remarques ;
• groupe sanguin ;
• l'utilisateur est sourd-muet ;
• autres handicaps ;

The information of a code 10 holder includes, in particular:

• name ;
• first name ;
• date of birth ;
• address ;
• gender;
• phone ;
• medical file ;
• diseases ;
• hospitalizations;
• allergies;
• ongoing treatments;
• background;
• Remarks ;
• blood group ;
• the user is deaf-mute;
• other disabilities;

• nom ;
• prénom ;
• fonction (par exemple médecin ou responsable du personnel)
• téléphone.

The contact details of the persons to be notified include:

• name ;
• first name ;
• position (e.g. doctor or personnel manager)
• phone.

• la remontée informatique de deux fiches :
  • une avec les informations personnelles (digicode / adresse complète / points remarquables / personne à prévenir ;
  • une avec les informations médicales (Maladie / Hospitalisation / antécédent / traitement / allergie / groupe sanguin ;
• une remontée de position avec des coordonnées géographiques, voire même des coordonnées DFCI.
• un message préenregistré indiquant que l'appelant ne peut parler, car il y a un agresseur à proximité.
• un message préenregistré indiquant que l'appelant ne peut parler, car il est sourd et muet.

The first solution gives all the necessary information, but also guarantees a second access request for a call for help. The information provided by the first solution and which responds to the problems mentioned upstream:

• the computer feedback of two files:
  • one with personal information (digicode / full address / noteworthy points / person to notify;
  • one with the medical information (illness / hospitalization / history / treatment / allergy / blood group;
• a position feedback with geographical coordinates, or even DFCI coordinates.
• a pre-recorded message indicating that the caller cannot speak because there is an attacker nearby.
• a pre-recorded message indicating that the caller cannot speak because he is deaf and dumb.

The reception of photos allowing to appreciate the intervention. In addition to having an incoming phone call, the first solution also guarantees the arrival of a request for computer assistance.

• guider les secours dans les derniers mètres ;
• prévenir le voisinage ;
• guider un éventuel secouriste bénévole.

When the alert is launched, the beacon 50 installed at the scene of the emergency request lights up. Which allows to:

• guide the emergency services in the last meters;
• notify the neighborhood;
• guide a potential volunteer rescuer.

• reçoit informatiquement les fiches du titulaire du code 10 lorsque l'alerte est lancée par ce titulaire ;
• interroge le serveur pour avoir les informations sur le titulaire du code 10 si ce n'est pas lui qui lance l'alerte, mais un intermédiaire ;
• si la partie téléphonie ne fonctionne plus, il est tout de même averti par l'arrivée de l'alerte informatique et peut donc rappeler.

Operator 70:

• receives by computer the files of the holder of code 10 when the alert is launched by this holder;
• queries the server for information on the holder of the code 10 if it is not he who launches the alert, but an intermediary;
• if the telephony part no longer works, he is still informed by the arrival of the computer alert and can therefore call back.

When the emergency services arrive on the scene: the emergency personnel captures and reads the holder's code 10 to verify the information given on the alert, but also to integrate the information into the dematerialized report sheet.

Once the emergency services have arrived on the scene, the beacon 50 can be deactivated by the application 41.

There figure 5 shows the means implemented for an example of firefighter intervention. These means comprise, beyond the computer system of the call center 70, a computer 71 on which the call taker enters the information taken from the fire brigade front 63 of the device which is the subject of the invention. This information is taken up by the computer 72 of the barracks via a secure fire brigade network.

The fire brigade front 63 is connected, by a WIFI network (registered trademark), to a TP link (in English “TP link”) 73 connected, by an RJ45 network to the Internet network 74. The fire brigade front 63 is also connected, by the Internet network to a J.N. 75 server allowing transmission, via a mobile telephone network, to a tablet 76 of an intervention vehicle. The front pump 63 is also connected, via the mobile telephone network, to the tablet 76 of the vehicle. In other embodiments, client front 63 and computer 71 are integrated into a single computer.

During a radio call to transfer a mission order, it is considered that the vehicle is not in the barracks and resumes an intervention. On the fire brigade front 63, a mission order is created, with an intervention number, an intervention type, an intervention address, additional information and comments and, possibly, the notation of fire brigade reinforcements. Once this mission order has been validated, an intervention vehicle is chosen, then the assignment of the mission order to the intervention vehicle is validated.

For the transmission of information from the front fire brigade to the tablet of the selected vehicle, the front fire brigade triggers the transmission of a message indicating a pending file. The firefighter enters a personnel number which, once verified as valid, gives him access to the J.N. 75 server. At the same time, the fire brigade makes available to this firefighter, on the J.N. the personal data, confidential or not, of the holder of the code 10, the geographical location and any photos or video obtained from the user terminal 40 having triggered the alert.

There figure 6 gives other details of the processes implemented by the method and the device which are the subject of the invention at the level of the fire brigade front 63.

• le dossier s'ouvre et n'est accessible sur le front pompier que lorsqu'une alerte est lancée par ou pour le titulaire. L'accès n'est plus possible après la fin de l'alerte ;
• s'affiche alors la fiche avec les renseignements.

From a security perspective:

• the file opens and is only accessible on the fire brigade front when an alert is launched by or for the holder. Access is no longer possible after the end of the alert;
• the form with the information is then displayed.

A link with a code 10, ephemeral, is sent to the tablet of the vehicle leaving for the intervention via the cellular telephone network so that the tablet connects to the server 60 and opens the file.

Concerning the second PPMS solution, in a school environment (or in a residence, in particular for the elderly), on triggering an alert, SMS are sent to the relatives of the people present, to the personnel of the establishment (collectively or individually) and to a "security bubble", for example prefect, mayor. In addition, the establishment's sound system is taken in hand and allows the broadcasting of pre-recorded messages. 50 beacons, located in each room (classes, refectory, entrance hall, playground, dormitory, etc.), are flashed and displays broadcast messages related to the type of alert and/or the actions to be carried out (for example "confinement", "evacuation" or "intrusion", "turn off mobile phones", "don't panic"...). A map is transmitted to the emergency services and to the safety bubble, with location identification, water and gas cut-off valves, the electrical panel, any tablets intended for the emergency services and/or personnel to access the most quickly to people and places of interest and the reflex sheets to apply.

Regarding the third solution, it extends the second solution to a wider geographical area, for example a district or a municipality. Under the control of an authority, for example the mayor, the prefect or the emergency services, at least one beacon 50, individual or collective, is triggered. Eventually, this triggering is accompanied by a message. For example, colors are assigned to situations ("confinement", "evacuation", "fire" or "violence"). According to another example, at least one display is associated with a beacon 50 to broadcast written messages.

• la seule solution permettant le stockage par code accessible à un grand nombre de terminaux diffusés dans le public, d'accès à des données personnelles et/ou confidentielles, tout en protégeant ces données,
• la seule solution à permettre de signaler un mutisme provisoire (par exemple après un choc à la gorge) ou une surdité provisoire (par exemple après une explosion) en déclarant comme handicap, sourd ou muet et
• la seule solution à permettre l'envoi de photos ou de vidéos dès le premier appel.

Among the advantages of embodiments of the invention, it is noted that it is:

• the only solution allowing the storage by code accessible to a large number of terminals distributed in the public, of access to personal and/or confidential data, while protecting this data,
• the only solution to make it possible to report temporary mutism (for example after a shock to the throat) or temporary deafness (for example after an explosion) by declaring as handicap, deaf or mute and
• the only solution to allow the sending of photos or videos from the first call.

Claims (15)

Method (20, 80) for personal or collective security and emergency in an emergency situation , characterized in that it comprises: - a first configuration phase (80) comprising the following steps: - input (82) of information attributed to a holder registered in a computer network, by means of a holder terminal, - attribution (83) to each item of information entered, of an attribute representative of the confidential or public nature of the information, - association (84) of each item of information entered and of an attribute with a readable code, - a second alert phase (20) comprising the following steps: - a step (22) of capture, by a user terminal (40), of a readable code (10) assigned to a holder, this code representing access to a server (60) remote from the user terminal, on a computer network ; - a step (23) for determining whether this user terminal is authorized to access the holder's confidential data; - if the user terminal is authorised, a step (24) for supplying this user terminal with confidential and public data of the holder; - If the terminal is not authorized, a step (25) of providing this user terminal with access to public information and providing a telephone number of at least one call center to dial. Method (20, 80) according to claim 1, which further comprises, during the configuration phase (80), a step of defining (85) at least one telephone number of a third party assigned to the registered holder and, during the alert phase (20), a step of sending (33) a message to at least one telephone number of a defined third party. Method (20, 80) according to claim 2, in which, during the step of defining (85) at least one telephone number of a third party, an attribute representative of a category of relationship with the third party is awarded (86). Method (20, 80) according to claim 3, which further comprises, during the alert phase (20), a step of selecting (32) a relationship category, the step of sending (33 ) sending a message to each telephone number presenting the attribute representative of the selected category. Method (20, 80) according to one of claims 1 to 4, which comprises, during the configuration phase (80), a step of linking (87) a beacon with a holder and during the alert phase (20), a step for triggering a beacon linked to the holder. A method (20, 80) according to claim 5, wherein the step of triggering a beacon is performed by the incumbent terminal. A method (20, 80) according to claim 5, wherein the step of triggering a beacon is performed by an authorized third party. Method (20) according to one of Claims 1 to 7, which comprises, if the terminal is authorized, a step (26) of direct contact with the call center. Method (20) according to claim 8, which further comprises a step of supplying the call center with at least one piece of information representative of a difficulty in communicating of the holder previously configured during the configuration phase. Method (20) according to one of claims 1 to 9, which comprises a step (30, 31) of transmitting at least one photo and/or at least one video, from the user terminal (40) to the server (60) of a call center and a step of assigning each photo or video to an identifier of an alert triggered by the call center. Method (20) according to one of Claims 1 to 10, which further comprises a step of transmitting each photo or video to an emergency vehicle terminal, with geographic coordinates of the alert. Method (20) according to one of Claims 1 to 11, which comprises a step of selecting a call center according to the geographical location of the user terminal (40). Method (20) according to one of Claims 1 to 12, in which access to the confidential data of the holder of the readable code is only open for a predetermined period following the triggering of an alert concerning this holder. Method (20) according to one of Claims 1 to 13, which further comprises a monitoring phase, which comprises a step of extracting information representative of the reading of at least one readable code. Personal or collective security and emergency device in an emergency situation , characterized in that it comprises: - a first incumbent terminal (64) of configuration comprising the following means: - a means of entering information attributed to a holder registered in a computer network, - a means of attribution to each information entered, an attribute representative of the confidential or public nature of the information, - a means of associating each piece of information entered and an attribute with a readable code, - a second user terminal (40, 41) alert comprising the following means: - A capture means, a readable code (10) assigned to a holder, this code representing access to a server (60) remote from the user terminal, on a computer network; - A means of determining (60) if this user terminal is authorized to access the holder's confidential data; - the remote server configured for: - if the user terminal is authorized, provide this user terminal with confidential and public data of the holder; - If the terminal is not authorized, providing this user terminal with access to public information and providing a telephone number of at least one call center to dial.

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