EP1968264A1 - A method of filtering electronic mails and an electronic mail system - Google Patents

A method of filtering electronic mails and an electronic mail system Download PDF

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Publication number
EP1968264A1
EP1968264A1 EP07004098A EP07004098A EP1968264A1 EP 1968264 A1 EP1968264 A1 EP 1968264A1 EP 07004098 A EP07004098 A EP 07004098A EP 07004098 A EP07004098 A EP 07004098A EP 1968264 A1 EP1968264 A1 EP 1968264A1
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EP
European Patent Office
Prior art keywords
electronic mail
electronic
sender
graph representation
mail
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EP07004098A
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German (de)
French (fr)
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EP1968264B1 (en
Inventor
Arne Jansen
Tobias Scheffer
Peter Haider
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STRATO AG
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Humboldt Universitaet zu Berlin
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/212Monitoring or handling of messages using filtering or selective blocking

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Information Transfer Between Computers (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

The invention relates to a method of filtering an electronic mail in an electronic mail system and, an electronic mail system. The method comprises steps of: providing an electronic graph representation of electronic mail related characteristics derived from the history of electronic mail exchange in the electronic mail system in a data base, and assigning to a present electronic mail provided for transmission in the electronic mail system an electronic indicator indicative of a potential abusive mail character of the present electronic mail by analyzing present electronic mail characteristics based on the graph representation in the data base.

Description

  • The present invention relates to a method of filtering electronic mails and an electronic mail system.
  • Background of the invention
  • Current filtering techniques for electronic mail suffer from a number of shortcomings. Content based filters have to be updated regularly, because spam senders are adapting to a filter's s characteristics quickly and manage to circumvent it from there on. To update a content-based statistical filter, one needs large amounts of training data: recent electronic spam mails as well as non-spam electronic mails. While electronic spam mails are relatively easy to obtain through so-called spam-traps, obtaining electronic mails which are reliably non-spam is difficult, because assuring that no spams are falsely collected as non-spam training electronic mails would require to manually classify the collected electronic mails. This is often prohibited due to legal and privacy reasons.
  • Other, non-content based approaches, such as blacklisting of IP-addresses, or authentication of sender addresses, suffer from either a delay between detection of a spam sender and its blacklisting, or the lack of participation of a large portion of all electronic mail users.
  • In the document US 2003/0172291 A1 techniques are provided which are directed to systems and methods for detecting and preventing the delivery of unsolicited communications. A communication transmitted over a communications network is received and analyzed by a system processor. The system processor can extract attributes from the communication and compare extracted attributes to information stored in a system data store. In processing the communication, the system processor may assign a confidence level, a trust level, or other indicia of content. The result of that processing, analysis, and comparison can be used to direct the further handling of the communication. The system processor can dispose of communications by quarantining, deleting, or forwarding.
  • In document US 7,177,880 , a method and structure for identifying potential relationships between users of a computer network is disclosed. It is proposed to extract relationship information from databases in the computer network in order to establish multiple relationship chains of the users from the relationship information. More specifically, network information and network communications between the users is evaluated to produce metrics and processes the metrics to produce contact information.
  • In the document US 7,167,910 B2 social information, including computer communication information, is modeled according to a network approach, and users are provided with representations of patterns within their social spaces and graphical interface tools for navigating through the spaces. This can enhance the user's ability to seek out social information and manage their online social relationships. The social mapping includes automatically collecting computer communication information relating to multiple contacts who are in computer communication with each other, one of the multiple contacts being a selected user. The computer communication information is filtered according to one or more preselected criteria to maintain the number of contacts associated with the selected user at or below a selected threshold. The computer communication information is analyzed to determine extents of similarity between the multiple contacts. A visualization of a social map based upon the extents of similarity between the multiple contacts is rendered on a computer display screen so that a user can access and navigate information represented in the social map visualization.
  • Summary of the invention
  • It is an object of the invention to provide a method of filtering an electronic mail in an electronic mail system and an electronic mail system with improved techniques for detecting potential abusive electronic mail.
  • According to one aspect of the invention, a method of filtering an electronic mail in an electronic mail system is provided, the method comprising the steps of: providing an electronic graph representation of electronic mail related characteristics derived from the history of electronic mail exchange in the electronic mail system in a database, and assigning to a present electronic mail provided for transmission in the electronic mail system an electronic indicator indicative of a potential abusive mail character of the present electronic mail by analyzing present electronic mail characteristics based on the graph representation in the database.
  • According to another aspect of the invention, an electronic mail system is provided, comprising of: a plurality of network stations, each having an ability to function as at least one of a sender of electronic mail and a recipient of electronic mail, a database comprising of an electronic graph representation of electronic mail related characteristics derived from electronic mail exchange history between the plurality of network stations, and a filter component connected to the database and the plurality of network stations and configured to assign to a present electronic mail provided for transmission an electronic indicator indicative of a potential abusive mail character of the present electronic mail by analyzing present electronic mail characteristics based on the graph representation in the database. The filtering component may be implemented as a single unit or with a plurality of units providing different functions, wherein the different units can be provided in one network station or in different network stations. Alternatively, the electronic mail is also referred to as an electronic message or electronic communication.
  • The method and the electronic mail system are implemented by a combination of hardware and software components.
  • By considering a graph representation of electronic mail history, including preferably information about sender / recipient combinations improves known techniques such as auto-white-listing, where an electronic mail is considered non-spam if the recipient has sent an electronic mail to the sender in the past. The known technique of auto-white-listing has the weakness that spam senders can forge electronic mails with flipped sender / recipient pairs to trigger the automatic white-listing. Thus it is not sufficient to consider only pairs of addresses. For example, considering a graph representation of addresses involved in former electronic mail exchange results in the opportunity of utilizing more complex relationships between a sender and a recipient, to determine the probability that the recipient actually knows the sender.
  • In a preferred embodiment, the electronic graph representation is constructed with addresses as nodes and observed sender / recipient pairs as directed edges. Weights of the edges are determined through the number of such observed pairs. Common graph-theoretical measures can be applied to any pair of addresses, such as minimum distance, maximum flow, etc.
  • In a preferred embodiment, the step of providing the electronic graph representation comprises a step of providing an electronic graph representation of non-content electronic mail related characteristics. This embodiment provides a novel way to classify electronic mails without analyzing the content by utilizing information about the social structure of electronic mail exchange. The content of an email can be arbitrarily chosen by a spam sender, thus it is difficult if not impossible to detect all spam email contents. The observed social structure of email users can only be influenced by spam senders to a small degree.
  • In a further preferred embodiment, the step of providing the electronic graph representation comprises a step of using sender and recipient information for generating the electronic graph representation of non-content electronic mail related characteristics. If it is probable that the recipient of an electronic mail knows the sender, then the electronic mail is probably personal communication instead of unsolicited spam.
  • In still a further preferred embodiment, the step of using sender and recipient information comprises a step of using at least one of sender and recipient address information and sender and recipient name information. The sender and recipient information can be considered to provide information on a social structure among electronic mails transmitted. Such social structure information is used to enhance filtering of electronic mails. Social relations are extracted from monitored electronic mails and stored as the electronic graph representation. The combined relations are used to automatically identify non-spam electronic mails with high confidence that optionally can be used as training examples for statistical spam classifiers. Electronic mails classified as non-spam with high confidence by the social structure analyzing system can be used as non-spam training emails for content-based filters.
  • In a preferred embodiment of the invention, the step of using sender and recipient information for generating the electronic graph representation of non-content electronic mail related characteristics comprises steps of: providing a plurality of electronic pairs of sender and recipient information both related to one electronic mail, and generating the electronic graph representation a plurality of graphical vertices assigned the sender and recipient information and a plurality of directed graphical edges assigned to the pairs of sender and recipient information. Electronic mails can be sent to multiple recipients at once. Therefore, multiple sender / recipient pairs can be extracted from some electronic mails.
  • Preferred in an embodiment, the step of generating the electronic graph representation comprises a step of orienting the directed graphical edges as originating from a vertex assigned to the sender information and ending at a vertex assigned to the recipient information. The directed graph may represents all observed sender / recipient combinations, which are ordered pairs.
  • In another preferred embodiment, the step of deriving the electronic mail related characteristics from the electronic mail exchange history comprises a step of analyzing electronic mails handled by at least one node provided in the electronic mail system. An electronic mail may just pass the at least node. In other cases, the electronic mail is only received by the node. Still another electronic mail may be sent by the node. Sender / recipient pairs can be extracted from incoming as well as outgoing electronic mails, to get as much information about the social structure as possible.
  • In still another embodiment, the method further comprises the following steps of: providing the electronic indicator to a classification component, and classifying the present electronic mail by the classification component as at least one of a solicited electronic mail, an unsolicited electronic mail, and a potential security threat. The relationships between sender and recipients provide insight into the status of an electronic mail. The classification component, for example, maps the relationship information to the label spam or non-spam.
  • In an embodiment of the invention, the method further comprises a step of using the present electronic mail as a training mail for a statistical filter component if the electronic indicator indicates a non-abusive mail character. If the social structure indicates that the present electronic mail is non-spam, it can be used to enhance content-based filters.
  • Following, preferred embodiments of the electronic mail system are disclosed.
  • In still another embodiment, the filter component is provided in an electronic mail transfer agent (MTA). Such mail transfer agents are known as such in various configurations in electronic mail systems.
  • In another preferred embodiment, the filter component comprises parsing component configured to parse the present electronic mail, and a processing component configured to process parsed information derived from the parsing of the present electronic mail and to provide the electronic indicator indicative of the potential abusive mail character of the present electronic mail by analyzing present electronic mail characteristics derived from the parsed information based on the graph representation in the data base. The filter component may be implemented in one network station or may alternatively provided with several units or components, respectively, implemented in different network stations
  • In a preferred embodiment of the invention, the electronic graph representation comprises an electronic graph representation of non-content electronic mail related characteristics.
  • In a preferred embodiment, the electronic graph representation of non-content electronic mail related characteristics comprises sender and recipient information.
  • In still another embodiment of the invention, the sender and recipient information comprises at least one of sender and recipient address information and sender and recipient name information.
  • In another preferred embodiment, the electronic graph representation of non-content electronic mail related characteristics comprises a plurality of graphical vertices assigned the sender and recipient information and a plurality of directed graphical edges assigned to the pairs of sender and recipient information.
  • In a preferred embodiment, the electronic graph representation comprises of non-content electronic mail related characteristics comprises the directed graphical edges as originating from a vertex assigned to the sender information and ending at a vertex assigned to the recipient information.
  • In another preferred embodiment, the system further comprises a classification component configured to classify the present electronic mail as at least one of a solicited electronic mail, an unsolicited electronic mail, and a potential security threat based in the electronic indicator.
  • Description of preferred embodiments of the invention
  • Following the invention will be described in further detail, by way of example, with reference to different embodiments. In the Figures:
  • Fig. 1
    shows a pictorial representation of an electronic mail system,
    Fig. 2
    shows a pictorial representation of components related to filtering of electronic mails in the electronic mail system depicted in Fig. 1,
    Fig. 3
    shows schematically a representation of a data base with a graph representation, a sender / recipient pair of a present electronic mail, and the computation of a electronic indicator for the present electronic mail,
    Fig. 4
    shows a flow chart of steps for providing an electronic graph representation of electronic mail related characteristics derived from electronic mail exchange history in the electronic mail system in the data base, and
    Fig. 5
    shows a flow chart of a method of filtering electronic mails in the electronic mail system based on the electronic graph representation.
  • Referring to the figures, Fig. 1 shows pictorial representation of an electronic mail system 1. The electronic mail system 1 is a network of computers in which the present invention may be implemented. The provided electronic mail system 1 contains a network 2, which is the medium use to provide communication links between various devices and computers connected together within the electronic mail system 1. The network 2 may include connections, such as wire, wireless communication links, or fiber optic cables.
  • In the depicted example, a server 3 which is also referred to as a node is connected to the network 2 along with a storage unit 4. In addition clients 5, 6, and 7 are connected to the network 2. These clients 5, 6, 7 which may also referred to as network stations may be, for example, personal computers or network computers, each having an ability of handling electronic mails as at least one of a sender configured to send electronic mails and a recipient configured to receive electronic mails. In an electronic mail infrastructure, several servers implemented like server 3 are provided by a so-called service provider.
  • Fig. 2 shows schematically a representation of components related to filtering of electronic mails in the electronic mail system 1 depicted in Fig. 1.
  • All electronic mails at a node of the electronic mail system 1, for example a mail transfer agent (MTA) 20 at an electronic mail service provider, are parsed by a parsing component 21. From each electronic mail, a sender address and receiver addresses are extracted. Each of the addresses is then hashed with a one-way function, for example SHA-1, to make the addresses anonymous while preserving the ability to uniquely identify matching addresses later.
  • For each recipient address, a pair consisting of the sender address (respectively its hash value) and the recipient address (respectively its hash value) is generated and sent to a storing and processing component 22, which is designed to processes and store these pairs. Multiple parsing components may be connected to the storing and processing component 22, to share the social structure information across multiple electronic mail nodes.
  • The storing and processing component 22 then looks up each pair of hashed addresses in a graph data base 23. In the graph data base 23, all past pairs of hashed addresses are stored. Figuratively, they constitute an electronic graph representation, where each address is a node, and between nodes there are directed edges if and only if in the past a matching pair of addresses, i.e. an electronic mail from the address represented by the first node to the address represented by the second node, has been observed. The weight of an edge shall be the number of electronic mails between the two nodes that have been observed. This graph therefore represents an observed social structure between all observed electronic mail addresses.
  • The relationship between each sender (now called S) and recipient (now called R) pair of each new electronic mail is inferred from the known electronic graph stored in the data base 23. This can be done in different ways by the storing and processing component 22. The simplest way is to determine if there is an edge from R to S in the graph, which would imply that R has sent an electronic mail to S in the past. Another way is to determine if there is a node A in the graph, where there is an edge from A to S and an edge from A to R, which would imply that S and R have received electronic mails from the same address in the past. More sophisticated ways are to find all paths between R and S in the graph, determine their lengths and minimal weights along all edges of the path. Arbitrary complex measures between the two nodes S and R can be inferred from the graph. From all obtained measures, a total score is calculated, which is also referred to an electronic indicator indicative of a potential abusive mail character of the electronic mail under investigation. It can be done by summing up elementary measures, or computing the arithmetic mean, or arbitrary other combinations, with parameters defined in advance.
  • The total score of an electronic mail is an arbitrary combination of all scores of its sender / recipient pairs. The total score of an electronic mail is then an indicator of the spam status of the electronic mail. For example, if the relationship between recipient and sender is tight, the total score is high, which implies that the electronic mail is non-spam. The total score of an electronic mail can then be used to determine if an electronic mail is spam or non-spam.
  • Furthermore, in a preferred embodiment the parsing component 21 extracts from the observed electronic mail content information to be stored in a content data base 24. The electronic mail content is preprocessed and hashed, in a way that the original content can no longer be reconstructed (again for privacy reasons), but can be used as training input for a statistical spam classifier. For example, each feature which the statistical classifier uses can be hashed separately, to preserve all information for learning. The hash values obtained from an electronic mail are sent to the processing component, together with the sender / recipient pairs. If the total score of the electronic mail lies above a certain pre-defined threshold and thus the electronic mail is very likely to be non-spam, the processing component stores the content hash values in a separate data base. The hash values in this data base can then be used as training data to enhance content-based statistical spam filters.
  • Fig. 3 shows an example of the contents of the graph data base 23, the sender / recipient pair of a present electronic mail, and the computation of the total score for the present electronic mail.
  • The content of the graph data base 23 is the result of the observation of the following numbers of electronic mails (not necessarily in this ordering):
    • 2 electronic mails from person A to person C
    • 3 electronic mails from person C to person B
    • 1 electronic mail from person B to person C
    • 5 electronic mails from person A to person D
    • 4 electronic mails from person D to person A
    • 6 electronic mails from person D to person B
  • The sender of the new electronic mail is person B, the recipient is person A. In the graph data base 23, there are two paths between A and B: One using C as an intermediate node, and one using D. The first path has a minimum weight of two (the minimum of the weights of the edges A→C and C→B), the second path has a minimum weight of five (the minimum of the weights of the edges A→D and D→B). In the case that the total score of a pair is the sum of the minimal weights of all paths, the total score of the electronic mail in the example is seven. In practice, more complicated ways can be used to calculate the total score of a pair or an electronic mail.
  • Fig. 4 shows a flow chart of steps for providing an electronic graph representation of electronic mail related characteristics derived from electronic mail exchange history in the electronic mail system in the data base 23.
  • From a present electronic mail, a sender address and all recipient addresses are extracted (step 40). For each recipient address, a pair consisting of the sender address and the present recipient address is generated (step 41). For each such pair (step 42), the following steps are performed (steps 43 through 49): the electronic graph representation is queried as to whether it includes a node for the sender address (step 43). If not, such a node is added (step 44). Furthermore, the electronic graph representation is queried as to whether it includes a node for the recipient address of the current pair (step 45). If not, such a node is added (step 46). Furthermore, the electronic graph representation is queried whether it contains an edge from the sender address to the recipient address (step 47). If not, such an edge is added and assigned weight 1 (step 48). If such an edge exists, its weight is increased by 1 (step 49).
  • Fig. 5 shows a flow chart of a method of filtering electronic mails in the electronic mail system based on the electronic graph representation in the graph data base 23.
  • From the present electronic mail, the sender address and all recipient addresses are extracted (step 50). For each recipient address, a pair consisting of the sender address and the current recipient address is generated (step 51). For each such pair (step 52), the following steps are performed ()steps 53 and 54): all graph-theoretic measures chosen by the user are determined (step 53). The measures are combined into a score for the current pair (step 54). Finally, the score for the present electronic mail is obtained by adding all its pair scores (step 55).
  • The features disclosed in this specification, claims and / or the figures may be material for the realization of the invention in its various embodiments, taken in isolation or in various combinations thereof.

Claims (18)

  1. A method of filtering an electronic mail in an electronic mail system (1), the method comprising steps of:
    - providing an electronic graph representation of electronic mail related characteristics derived from the history of electronic mail exchange in the electronic mail system (1) in a data base (23), and
    - assigning to a present electronic mail provided for transmission in the electronic mail system (1) an electronic indicator indicative of a potential abusive mail character of the present electronic mail by analyzing present electronic mail characteristics based on the graph representation in the data base (23).
  2. The method according to claim 1, wherein the step of providing the electronic graph representation comprises a step of providing an electronic graph representation of non-content electronic mail related characteristics.
  3. The method according to claim 2, wherein the step of providing the electronic graph representation comprises a step of using sender and recipient information for generating the electronic graph representation of non-content electronic mail related characteristics.
  4. The method according to claim 3, wherein the step of using sender and recipient information comprises a step of using at least one of sender and recipient address information and sender and recipient name information.
  5. The method according to claim 3 or 4, wherein the step of using sender and recipient information for generating the electronic graph representation of non-content electronic mail related characteristics comprises steps of:
    - providing a plurality of electronic pairs of sender and recipient information both related to one electronic mail, and
    - generating the electronic graph representation a plurality of graphical vertices assigned the sender and recipient information and a plurality of directed graphical edges assigned to the pairs of sender and recipient information.
  6. The method according to claim 5, wherein the step of generating the electronic graph representation comprises a step of orienting the directed graphical edges as originating from a vertex assigned to the sender information and ending at a vertex assigned to the recipient information.
  7. The method according to one of the preceding claims, wherein the step of deriving the electronic mail related characteristics from the electronic mail exchange history comprises a step of analyzing electronic mails handled by at least one node provided in the electronic mail system (1).
  8. The method according to one of the preceding claims, further comprising the following steps of:
    - providing the electronic indicator to a classification component, and
    - classifying the present electronic mail by the classification component as at least one of a solicited electronic mail, an unsolicited electronic mail, and a potential security threat.
  9. The method according to one of the preceding claims, further comprising a step of using the present electronic mail as a training mail for a statistical filter component if the electronic indicator indicates a non-abusive mail character.
  10. An electronic mail system (1), comprising:
    - a plurality of network stations (5, 6, 7), each having an ability to function as at least one of a sender of electronic mail and a recipient of electronic mail,
    - a data base (23) comprising an electronic graph representation of electronic mail related characteristics derived from electronic mail exchange history between the plurality of network stations (5, 6, 7), and
    - a filter component (21, 22) connected to the data base (23) and the plurality of network stations (5, 6, 7) and configured to assign to a present electronic mail provided for transmission an electronic indicator indicative of a potential abusive mail character of the present electronic mail by analyzing present electronic mail characteristics based on the graph representation in the data base (23).
  11. The system according to claim 10, wherein the filter component (21, 22) is provided in an electronic mail transfer agent (20).
  12. The system according to claim 10 or 11, wherein the filter component (21, 22) comprises parsing component (21) configured to parse the present electronic mail, and a processing component (22) configured to process parsed information derived from the parsing of the present electronic mail and to provide the electronic indicator indicative of the potential abusive mail character of the present electronic mail by analyzing present electronic mail characteristics derived from the parsed information based on the graph representation in the data base (23).
  13. The system according to one of the claims 10 to 12, wherein the electronic graph representation comprises an electronic graph representation of non-content electronic mail related characteristics.
  14. The system according to claim 13, wherein the electronic graph representation of non-content electronic mail related characteristics comprises sender and recipient information.
  15. The system according to claim 14, wherein the sender and recipient information comprises at least one of sender and recipient address information and sender and recipient name information.
  16. The system according to claim 14 or 15, wherein the electronic graph representation of non-content electronic mail related characteristics comprises a plurality of graphical vertices assigned the sender and recipient information and a plurality of directed graphical edges assigned to the pairs of sender and recipient information.
  17. The system according to claim 16, wherein the electronic graph representation comprises of non-content electronic mail related characteristics comprises the directed graphical edges as originating from a vertex assigned to the sender information and ending at a vertex assigned to the recipient information.
  18. The system according to one of the claims 10 to 17, further comprising a classification component configured to classify the present electronic mail as at least one of a solicited electronic mail, an unsolicited electronic mail, and a potential security threat based in the electronic indicator.
EP07004098.5A 2007-02-28 2007-02-28 A method of filtering electronic mails and an electronic mail system Active EP1968264B1 (en)

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US7543053B2 (en) * 2003-03-03 2009-06-02 Microsoft Corporation Intelligent quarantining for spam prevention
WO2007076714A1 (en) * 2005-12-31 2007-07-12 Metaswarm (Hongkong) Ltd. System and method for generalizing an antispam blacklist

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