EP1241125B1 - Method to deal informations for elevator user - Google Patents
Method to deal informations for elevator user Download PDFInfo
- Publication number
- EP1241125B1 EP1241125B1 EP20020004844 EP02004844A EP1241125B1 EP 1241125 B1 EP1241125 B1 EP 1241125B1 EP 20020004844 EP20020004844 EP 20020004844 EP 02004844 A EP02004844 A EP 02004844A EP 1241125 B1 EP1241125 B1 EP 1241125B1
- Authority
- EP
- European Patent Office
- Prior art keywords
- information
- elevator
- user
- elevator user
- personal
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Revoked
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Classifications
-
- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B3/00—Applications of devices for indicating or signalling operating conditions of elevators
Definitions
- the invention relates to a method for switching information for elevator users.
- Such a method is from the document WO-A-00/59818 known.
- elevator users are given information in an elevator car.
- the elevator car is equipped with a screen and a loudspeaker.
- sensors are provided which detect the presence of elevator users, the direction of travel of the elevator car, the current position of the elevator car or the current floor on which the elevator car is located, the load in the elevator car and the floor selection.
- the information to be provided is provided on the basis of the above-mentioned operating parameters.
- the information may consist of advertisements, advertisements, news, pictures, moving pictures, photos, current events, references to floor occupancy and events on certain floors, data of the elevator, etc. and may depend on the floor on which the elevator car is to be approached Floor, from the direction of travel, etc.
- the font US 6073727 shows an information distribution in an elevator, wherein a building server communicates in the building of the elevator via the Internet with a production server to output advertising and information originating therefrom on elevator display units.
- the font US 5689094 shows an elevator system with a recognition device of floor-delivered destination calls, wherein the recognition device is mounted in access to the elevators in front of the landing doors and automatically reads data carried by elevator users information providers.
- the data may be used to identify an elevator user and allow access to information stored in a memory of the destination call controller.
- the storage includes individual transport conditions and information from passengers such as the passenger name, information about the required space, solo travel, preferential journey, extended door opening time, etc ..
- a disadvantage of dating WO-A-00/59818 known device is that in well-staffed elevator car not every elevator user can mitkriegen the information because, for example, the view is hidden on the screen or because several elevator users talk and override the sound. In addition, it is difficult to make the best choice of information for the majority of elevator users in a well-filled elevator car.
- the invention aims to remedy this situation.
- the invention as characterized in claim 1 solves the problem of avoiding the disadvantages of the known device and to provide a method that takes into account the information requests of the elevator users.
- the advantages achieved by the invention are essentially to be seen in the fact that the information can be used more effectively by each elevator user can be operated individually.
- facilities of a lift system with destination call control can be used for the information transfer.
- the information can be communicated to the elevator user before entering the elevator car.
- the elevator user can be assisted in the elevator operation or the elevator use and the elevator installation can be used more efficiently.
- Personal information can be used to meet the needs of every elevator user.
- Fig. 1 the structural structure of an individual switching of information for elevator users.
- Fig. 1 schematically shows the structure of an individual or user-specific exchange of information for elevator users.
- a building server BUILDING SERVER which acts as a data manager and to which different data sources are connected.
- An identification unit IDENTIFICATION collects the personal data of an elevator user, which include, for example, the name, first name, address, floor of the apartment, occupation, status, pastimes, preferences or other personal data. If the data is already known, the name or an identification code of the elevator user is sufficient.
- the elevator user can be identified without contact BY MEDIA or interactively BY LEARNING. For non-contact identification, for example, a chip with the personal data is necessary, which is carried by the elevator user.
- the elevator user does not carry a chip with him, he is interactively asked on a display unit, for example by means of a touch screen questions about his person according to the above pattern, which he can answer using the touch screen. The answers are constantly checked and compared with existing data. If Elevator users can not be fully identified, they are registered as a user with limited access to information. In the identification, a personal information profile can be detected, which includes information about the extent of the desired information that the elevator user would like to access. As explained below, the elevator user can also announce his information profile via the Internet. Incompletely identified elevator users receive an information profile that includes general information.
- the identification of the elevator user and the switching of the information takes place on a computer with an independent program, wherein the computer with the display device (touch screen) is arranged in the vicinity of an elevator entrance.
- the computer with the display device touch screen
- several computers with touch screen are provided per floor.
- Computers with screens can also be arranged in the elevator cars. In this way it is possible to continue a "story" started in front of the elevator during the elevator ride.
- the computer connects to the building server and receives the appropriate information based on the personal information profile.
- the respective elevator user can access his desired information via touchscreen DISPLAY, wherein the information can include image and / or sound information.
- the information offered may depend on the floor, the floor occupancy, etc. In total, for example, the following information is available: Electronic mailbox: The elevator user can receive or send emails.
- personal Traffic information The residence of the respective elevator user is known to the system. Accordingly, the traffic information can make information about, for example, congestion on the way to the place of residence.
- Personal Business Information A business person can be provided with data about his company.
- User-specific advertising Advertising information can be conveyed, for example, according to the purchase interests of an elevator user.
- the lift user can, for example, be provided with news, weather, sports results, sporting events, stock market data, entertainment, comics, etc. Elevator entrusted persons such as the janitor may be provided with lift-specific information such as fault reports.
- Elevator entrusted persons such as the janitor may be provided with lift-specific information such as fault reports.
- Lift specialists can communicate with the elevator ELEVATOR and, for example, query statistical information STATISTICS and / or operating data OPERATING DATA or issue specific elevator commands.
- Security personnel can, for example, view images of one or more surveillance cameras CAMERA. If the elevator user has further information requests, he can supplement or change his information profile via the interface PASSENGER FEEDBACK.
- the PASSENGER FEEDBACK interface can be the touchscreen DISPLAY serving as the display unit.
- the elevator user may also be interactively served with information, with further information being provided based on a question / answer result.
- the above information refers to the interests of the elevator user.
- the information does not relate directly to persons and does not include, for example, the allocation of cars by name (Mr. A. Mayer, elevator car A).
- the information provided is dependent on user-specific data, personally addressed information on the use of the elevator are not provided in the information.
- Video information VIDEO or MOVIE movies can be downloaded to the building server BUILDING SERVER. Images of one or more surveillance cameras CAMERA can also be loaded onto the building server. Furthermore, the building server is connected to the Internet INTERNET. The building server updates its database (news, stock market, pictures, etc.) on Internet "visits”. Advertising agencies can load ADVERTISEMENT advertising on the building server via the Internet, whereby the building server knows how many times a specific advertisement has been consumed by the elevator users. Other Internet users can convey their information to the building server. For example, a cinema operator can load his cinema program or a restaurant his menu card on the building server. Bookings or reservations of the lift user will be rewarded with a bonus. The elevator users can also communicate their personal information profile PERSONAL PROFILE via Internet to the building server or change it via the Internet.
Description
Die Erfindung betrifft ein Verfahren zur Vermittlung von Information für Aufzugsbenutzer.The invention relates to a method for switching information for elevator users.
Ein solches Verfahren ist aus dem Dokument
Die Schrift
Die Schrift
Ein Nachteil der aus
Hier will die Erfindung Abhilfe schaffen. Die Erfindung, wie sie in Anspruch 1 gekennzeichnet ist, löst die Aufgabe, die Nachteile der bekannten Einrichtung zu vermeiden und ein Verfahren anzugeben, das Rücksicht nimmt auf die Informationswünsche der Aufzugsbenutzer.The invention aims to remedy this situation. The invention, as characterized in claim 1 solves the problem of avoiding the disadvantages of the known device and to provide a method that takes into account the information requests of the elevator users.
Die durch die Erfindung erreichten Vorteile sind im wesentlichen darin zu sehen, dass die Information wirksamer eingesetzt werden kann, indem jeder Aufzugsbenutzer individuell bedient werden kann. Ausserdem können Einrichtungen einer Aufzugsanlage mit Zielrufsteuerung für die Informationsvermittlung verwendet werden. Die Information kann dem Aufzugsbenutzer bereits vor dem Betreten der Aufzugskabine vermittelt werden. Durch die frühzeitige Vermittlung von die Aufzugsbenutzung betreffender Information kann der Aufzugsbenutzer bei der Aufzugsbedienung bzw. der Aufzugsbenutzung unterstützt werden und die Aufzugsanlage effizienter genutzt werden. Mit der persönlichen Informationsvermittlung kann den Bedürfnissen eines jeden Aufzugsbenutzers Rechnung getragen werden.The advantages achieved by the invention are essentially to be seen in the fact that the information can be used more effectively by each elevator user can be operated individually. In addition, facilities of a lift system with destination call control can be used for the information transfer. The information can be communicated to the elevator user before entering the elevator car. By the early switching of information relating to the elevator, the elevator user can be assisted in the elevator operation or the elevator use and the elevator installation can be used more efficiently. Personal information can be used to meet the needs of every elevator user.
Anhand der beiliegenden Figur wird die vorliegende Erfindung näher erläutert.Reference to the accompanying figure, the present invention will be explained in more detail.
Es zeigt:
den strukturellen Aufbau einer individuellen Vermittlung von Information für Aufzugsbenutzer.It shows:
the structural structure of an individual switching of information for elevator users.
Untersuchungen haben ergeben, dass nicht die Aufzugskabine der bestgeeignete Ort zur Informationsvermittlung ist, sondern die Umgebung eines Aufzugseinganges. Bei Zielrufsteuerungen wird das Fahrziel auf dem Stockwerk der Aufzugssteuerung mitgeteilt. Der Fahrauftrag wird einer Aufzugskabine mit den günstigsten Fahrbedingungen zugeteilt und die den Fahrauftrag ausführende Aufzugskabine dem Aufzugsbenutzer mitgeteilt. Bis zum Betreten der Aufzugskabine bleibt genügend Zeit zur Informationsvermittlung.Investigations have shown that it is not the elevator car that is the most suitable place for conveying information, but the environment of an elevator entrance. In destination call controls, the destination is notified on the floor of the elevator control. The driving order is assigned to an elevator car with the most favorable driving conditions and the elevator car executing the driving task is communicated to the elevator user. Until entering the elevator car there is enough time to communicate information.
Je nach Informationsprofil kann der jeweilige Aufzugsbenutzer via touch screen DISPLAY auf seine gewünschte Information zugreifen, wobei die Information Bild- und/oder Toninformation umfassen kann. Das Informationsangebot kann abhängig sein vom Stockwerk, von der Stockwerkbelegung, usw.. Gesamthaft steht beispielsweise folgende Information zur Verfügung: Elektronischer Briefkasten: Der Aufzugsbenutzer kann emails empfangen oder senden. Persönliche Verkehrsinformation: Der Wohnort des jeweiligen Aufzugsbenutzers ist dem System bekannt. Dementsprechend kann die Verkehrsinformation Angaben beispielsweise über Verkehrsstaus auf dem Weg zum Wohnort machen. Persönliche Geschäftsinformation: Einem Geschäftsmann können Daten über seine Firma zur Verfügung gestellt werden. Benutzerspezifische Werbung: Werbeinformation kann beispielsweise nach Kaufinteressen eines Aufzugsbenutzers vermittelt werden. Persönliche Interessen und Vorlieben: Dem Aufzugsbenutzer kann je nach persönlichem Interesse beispielsweise Nachrichten, Wetter, Sportresultate, Sportveranstaltungen, Börsendaten, Unterhaltung, Comics, usw. zur Verfügung gestellt werden. Aufzugsvertrauten Personen wie beispielsweise der Hausmeister kann aufzugsspezifische Information wie beispielsweise Störungsmeldungen zur Verfügung gestellt werden. Aufzugs-Fachpersonal kann mit dem Aufzug ELEVATOR kommunizieren und beispielsweise statistische Information STATISTICS und/oder Betriebsdaten OPERATING DATA abfragen oder bestimmte Aufzugsbefehle absetzen. Sicherheitspersonal kann beispielsweise Bilder einer oder mehrerer Überwachungskameras CAMERA einsehen. Falls der Aufzugsbenutzer weitere Informationswünsche hat, kann er sein Informationsprofil über die Schnittstelle PASSENGER FEEDBACK ergänzen oder verändern. Als Schnittstelle PASSENGER FEEDBACK kann der als Anzeigeeinheit dienende touch screen DISPLAY dienen. Der Aufzugsbenutzer kann auch interaktiv mit Information bedient werden, wobei weitere Information aufgrund eines Frage/Antwort Ergebnisses zur Verfügung gestellt wird.Depending on the information profile, the respective elevator user can access his desired information via touchscreen DISPLAY, wherein the information can include image and / or sound information. The information offered may depend on the floor, the floor occupancy, etc. In total, for example, the following information is available: Electronic mailbox: The elevator user can receive or send emails. personal Traffic information: The residence of the respective elevator user is known to the system. Accordingly, the traffic information can make information about, for example, congestion on the way to the place of residence. Personal Business Information: A business person can be provided with data about his company. User-specific advertising: Advertising information can be conveyed, for example, according to the purchase interests of an elevator user. Personal interests and preferences: Depending on personal interests, the lift user can, for example, be provided with news, weather, sports results, sporting events, stock market data, entertainment, comics, etc. Elevator entrusted persons such as the janitor may be provided with lift-specific information such as fault reports. Lift specialists can communicate with the elevator ELEVATOR and, for example, query statistical information STATISTICS and / or operating data OPERATING DATA or issue specific elevator commands. Security personnel can, for example, view images of one or more surveillance cameras CAMERA. If the elevator user has further information requests, he can supplement or change his information profile via the interface PASSENGER FEEDBACK. The PASSENGER FEEDBACK interface can be the touchscreen DISPLAY serving as the display unit. The elevator user may also be interactively served with information, with further information being provided based on a question / answer result.
Falls mehrere Aufzugsbenutzer auf eine Aufzugskabine warten oder in einer Aufzugskabine unterwegs sind, wird das momentane Informationsbedürfnis eines jeden Aufzugsbenutzers analysiert und die am häufigsten gewünschte Information zur Verfügung gestellt.If several elevator users are waiting for an elevator car or are traveling in an elevator car, the current information need of each Elevator user analyzed and provided the most requested information.
Das oben genannte Informationsangebot bezieht sich auf die Interessen des Aufzugsbenutzers. Die Information bezieht sich nicht direkt auf Personen und umfasst beispielsweise die Kabinenzuteilung mit Namensaufruf (Herr A. Mayer, Aufzugskabine A) nicht. Die vermittelte Information ist abhängig von benutzerspezifischen Daten, persönlich adressierte Angaben zur Benutzung des Aufzuges sind in der Information jedoch nicht vorgesehen.The above information refers to the interests of the elevator user. The information does not relate directly to persons and does not include, for example, the allocation of cars by name (Mr. A. Mayer, elevator car A). The information provided is dependent on user-specific data, personally addressed information on the use of the elevator are not provided in the information.
Zur Informationsbeschaffung stehen dem Gebäudebetreiber mehrere Datenquellen zur Verfügung: Videoinformation VIDEO oder Filme MOVIE können auf den Gebäudeserver BUILDING SERVER geladen werden. Bilder einer oder mehrerer Überwachungskameras CAMERA können auch auf den Gebäudeserver geladen werden. Im weiteren steht der Gebäudeserver in Verbindung mit dem Internet INTERNET. Der Gebäudeserver aktualisiert seine Datenbank (Nachrichten, Börse, Bilder, usw.) bei Internet "Besuchen". Werbeagenturen können Werbung ADVERTISEMENT via Internet auf den Gebäudeserver laden, wobei der Gebäudeserver weiss, wie oft eine bestimmte Werbung von den Aufzugsbenutzern konsumiert wurde. Auch andere Internet-Teilnehmer können ihre Information dem Gebäudeserver vermitteln. Beispielsweise kann ein Kinobetreiber sein Kinoprogramm oder ein Restaurant seine Menukarte auf den Gebäudeserver laden. Buchungen bzw. Reservationen des Aufzugsbenutzers werden mit einem Bonus belohnt. Die Aufzugsbenutzer können ihr persönliches Informationsprofil PERSONAL PROFILE auch via Internet dem Gebäudeserver mitteilen oder via Internet ändern.To provide information, the building operator has several data sources available: Video information VIDEO or MOVIE movies can be downloaded to the building server BUILDING SERVER. Images of one or more surveillance cameras CAMERA can also be loaded onto the building server. Furthermore, the building server is connected to the Internet INTERNET. The building server updates its database (news, stock market, pictures, etc.) on Internet "visits". Advertising agencies can load ADVERTISEMENT advertising on the building server via the Internet, whereby the building server knows how many times a specific advertisement has been consumed by the elevator users. Other Internet users can convey their information to the building server. For example, a cinema operator can load his cinema program or a restaurant his menu card on the building server. Bookings or reservations of the lift user will be rewarded with a bonus. The elevator users can also communicate their personal information profile PERSONAL PROFILE via Internet to the building server or change it via the Internet.
Claims (10)
- Method of communicating information for elevator users, in which an elevator user is identified and the information to be communicated is made available in dependence on the identification; wherein the identification of the elevator user and a communication of information is carried out on a computer with an independent program, wherein the computer together with a display device is arranged in the vicinity of an elevator entrance; and wherein information of different data sources is present in a building server, and in which as soon as an elevator user is identified the computer is connected with the building server; and the information is communicated to the respective identified elevator user on the basis of user-specific data; wherein personally addressed information is not provided; and the identified elevator user can receive the information on the display device, wherein the display device is connected with the building server.
- Method according to claim 1, characterised in that access to information takes place on the basis of a personal information profile.
- Method according to claim 2, characterised in that the lift user can define or change his or her personal information profile himself or herself.
- Method according to claim 2 or 3, characterised in that on identification of the elevator user a personal identification profile is also detected or that the elevator user communicates a personal identification profile to the building server via Internet or changes it via Internet.
- Method according to any one of claims 2 to 4, characterised in that the respective elevator user accesses his or her desired information via the display device depending on the respective personal information profile; and that the information comprises image and/or sound information.
- Method according to claim 5, characterised in that news, weather, sports results, sports events, stock market data, entertainment, comics, etc., are made available to the elevator user depending on the respective personal interest.
- Method according to claim 5, characterised in that elevator-specific information is made available to persons trusted with respect to the elevator.
- Method according to claim 5, characterised in that elevator expert personnel communicate with the elevator and call up statistical information and/or operating data or file specific elevator commands.
- Method according to claim 5, characterised in that safety personnel observe images of one or more monitoring cameras.
- Method according to any one of the preceding claims, characterised in that the instantaneous information need of several elevator users is analysed and the most frequency desired information is made available.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
EP20020004844 EP1241125B1 (en) | 2001-03-14 | 2002-03-04 | Method to deal informations for elevator user |
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
EP01810256 | 2001-03-14 | ||
EP01810256 | 2001-03-14 | ||
EP20020004844 EP1241125B1 (en) | 2001-03-14 | 2002-03-04 | Method to deal informations for elevator user |
Publications (2)
Publication Number | Publication Date |
---|---|
EP1241125A1 EP1241125A1 (en) | 2002-09-18 |
EP1241125B1 true EP1241125B1 (en) | 2010-02-17 |
Family
ID=26077355
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP20020004844 Revoked EP1241125B1 (en) | 2001-03-14 | 2002-03-04 | Method to deal informations for elevator user |
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EP (1) | EP1241125B1 (en) |
Families Citing this family (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
DE202005002754U1 (en) * | 2005-02-20 | 2006-07-13 | Qatsi.Tv Gmbh & Co. Kg | Multimedia elevator |
US20210206598A1 (en) * | 2020-01-07 | 2021-07-08 | Thyssenkrupp Elevator Innovation And Operations Gmbh | Systems and methods for displaying cabin operating panels in elevator cabs based on positions of passengers |
Family Cites Families (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CH693065A5 (en) | 1994-08-30 | 2003-02-14 | Inventio Ag | Elevator installation. |
US5955710A (en) | 1998-01-20 | 1999-09-21 | Captivate Network, Inc. | Information distribution system for use in an elevator |
-
2002
- 2002-03-04 EP EP20020004844 patent/EP1241125B1/en not_active Revoked
Also Published As
Publication number | Publication date |
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EP1241125A1 (en) | 2002-09-18 |
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